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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 7,623 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 8 hours ago.

I've ordered UPS 4 times this year and they have never been on time. They have been a minimum of 2 days late everytime. Currently I have a package that should have been here yesterday. Now it...

I've ordered UPS 4 times this year and they have never been on time. They have been a minimum of 2 days late everytime. Currently I have a package that should have been here yesterday. Now it says please check back later for a delivery date. Their customer service tells you to monitor. I asked what am I supposed to monitor? Then they panic and try to hang up. No point to call. I see why they are one of the worste reviewed companies in the world. If you order something from them their delivery time is a lie. It will never be on time. I dont understand why they even put it.

 – About 18 hours ago.

Just got a notice that he address is incorrect. It's perfectly fine; the drivers are all lazy and don't want to drive up our driveway. This happens every time. WHY does anyone use UPS?...

Just got a notice that he address is incorrect. It's perfectly fine; the drivers are all lazy and don't want to drive up our driveway. This happens every time. WHY does anyone use UPS?

 – About 1 Day ago.

I love UPS!!!...

I love UPS!!!

 – About 1 Day ago.

Last 4 days UPS tracking says my package is arriving that day. Each new day, the expected arrival date changes. Package was at facility ust in the next town over. Now all it says is, In Transit,...

Last 4 days UPS tracking says my package is arriving that day. Each new day, the expected arrival date changes. Package was at facility ust in the next town over. Now all it says is, In Transit, Please check back later for scheduled delivery. No explanation. I know these are weird times, but come on.

 – About 2 days ago.

UPS left notes in their delivery attempt that no one was home so they sent it to a UPS store for pick up. Yet we’ve been home all day with windows open and not one knock on the door or doorbell...

UPS left notes in their delivery attempt that no one was home so they sent it to a UPS store for pick up. Yet we’ve been home all day with windows open and not one knock on the door or doorbell ring. Ridiculous. And terrible customer service. I totally understand if people are hesitant to do deliveries for fear of contact but do not say you’re going to do them then lie and don’t.

 – About 2 days ago.

Never again...
Paid duties in advance 2 days ago, and even got email confirmation of payment from UPS. Driver did not leave package in garage like instructed and left me a note about paying...

Never again...
Paid duties in advance 2 days ago, and even got email confirmation of payment from UPS. Driver did not leave package in garage like instructed and left me a note about paying duties before he can leave package.!!!!! Bunch of idiots!! Their drivers are not connected directly to head office, in case people pay duties during the day. I even paid 2 days in advance. Their website still says I need to pay duties, 2 days after they confirmed payment approva, how retarded is that. I just called and everything is flagged as paid in their system. Back end system, please take to front end... (I'm an IT guy)
Now losing all weekend , and need to wait till next business day....What, you can't open the #%#$% warehouse on saturdays so people can get their shit, or even deliver on saturdays. Never EVER EVER doing business with them again.
They need a full replacement of the IT systems.

 – About 3 days ago.

My useless pieceahh shit(ups) driver got butt hurt my wife honked at him while he tried to park in front of driveway way while she was leaving, my package whereabouts unknown...

My useless pieceahh shit(ups) driver got butt hurt my wife honked at him while he tried to park in front of driveway way while she was leaving, my package whereabouts unknown

 – About 3 days ago.

So I just got wifi they are shipping out the modem with ups and I was spost to get it on the 24 of March well its the 26th and I stical don't have it why the guy never shod up than today it was...

So I just got wifi they are shipping out the modem with ups and I was spost to get it on the 24 of March well its the 26th and I stical don't have it why the guy never shod up than today it was spost to be shipped to a drop off point well there saying that I missed it and that thare shipping to the the point tomorrow not today wtf ps the point is not close it closes at 9 pm so wtf ups this is why anthing is better that ups

 – About 3 days ago.

I've made three different purchases through Amazon in the past month that were shipped through UPS. I live in a very rural area with fewer than 2,500 people, so our nearest UPS store is more than...

I've made three different purchases through Amazon in the past month that were shipped through UPS. I live in a very rural area with fewer than 2,500 people, so our nearest UPS store is more than 20 miles from my home. Recently, it seems that our driver has decided to sit on the road by the park instead of delivering packages.

My first two packages were forwarded to the pick up location 20 miles a way, which is a major inconvenience, especially now that we're doing everything possible to stay quarantined due to the Coronavirus.

The third package was never received, although we received a notice that it was delivered. The tracking details showed that it was delivered and signed by someone in my town who everyone knows and respects. Their house number also happens to be our house number, only they live on a different street. We contacted the signer and he told us that he never received the package and I have no reason to doubt him. The person who supposedly signed for the package also owns a very popular store in town, so I believe the UPS delivery guy kept our package.

I am not able to send a relevant message through UPS because of they're ridiculously awful system and when I try to call, I get a busy signal. I'm so mad. I just have no idea how to handle this situation.

 – About 4 days ago.

never again!...

never again!

 – About 4 days ago.

Not sure what good this website is. I have been on hold with customer Non-service for over an hour. Any advice on how to speak to a person?...

Not sure what good this website is. I have been on hold with customer Non-service for over an hour. Any advice on how to speak to a person?

 – About 4 days ago.

You'd think these fat, bloated and totally hated center managers would have at least a little compassion towards their employees.

Sick! ...

You'd think these fat, bloated and totally hated center managers would have at least a little compassion towards their employees.

Sick!

 – About 4 days ago.

Please use FedEx ! I have nothing but Bad service at ups!!
I never use ups , for many unprofessional service they lack . This time I forgot to ask the s shipper To Not use the Brown Shit...

Please use FedEx ! I have nothing but Bad service at ups!!
I never use ups , for many unprofessional service they lack . This time I forgot to ask the s shipper To Not use the Brown Shit Services ... I’m still waiting for my package after 3. Attempts, and 4 hour phone calls , just because they cat read my Online Requests for special Delivery options ( on the their Brown Shit web)
Ups Is Infected !

 – About 4 days ago.

Follow My Delivery live map is no longer available... How surprising ...

Follow My Delivery live map is no longer available... How surprising

 – About 4 days ago.

How the f%@k is this even legal, they take no responsibility and cannot be held to any standard. Why are they not held accountable for their poor service and treatment of their customers....

How the f%@k is this even legal, they take no responsibility and cannot be held to any standard. Why are they not held accountable for their poor service and treatment of their customers.

 – About 4 days ago.

Where is my package, There goes another four packages outside my delivery estimate. GTFO...

Where is my package, There goes another four packages outside my delivery estimate. GTFO

 – About 4 days ago.

Damn, I feel everyone's pain in this comment section as my package was mishandled by the asinine delivery boy who shipped my package away from its original destination. I know they won't do...

Damn, I feel everyone's pain in this comment section as my package was mishandled by the asinine delivery boy who shipped my package away from its original destination. I know they won't do anything about resending it to the correct address, so I am about livid and prepared to make a second attempt. I swear if the same mistake happens OH I WILL BE SO f%@kING LIVID.

 – About 5 days ago.

UPS R SO IRRESPONSIBLE! THEY CANT EVEN SEND A PACKAGE TO A CORRECT ADDRESS! CANT SOLVE THIS PROBLEM AND SUPERVISOR HANG UP WITH ME!!!!...

UPS R SO IRRESPONSIBLE! THEY CANT EVEN SEND A PACKAGE TO A CORRECT ADDRESS! CANT SOLVE THIS PROBLEM AND SUPERVISOR HANG UP WITH ME!!!!

 – About 5 days ago.

2nd Day air shipping of time sensitive documents, 6 days later still no package. Union workers at their best! if you want anything to work as slow and screwed up as it can be, let it join a union....

2nd Day air shipping of time sensitive documents, 6 days later still no package. Union workers at their best! if you want anything to work as slow and screwed up as it can be, let it join a union. What is sad is that it didn't use to be that way. UPS you suck

 – About 5 days ago.

I see today UPS joined forces with Wincopter for drone delivery.

I wonder if the drone doesn't deliver as fast as the obese Center Manager believes it should. Will the manager ever...

I see today UPS joined forces with Wincopter for drone delivery.

I wonder if the drone doesn't deliver as fast as the obese Center Manager believes it should. Will the manager ever say "good morning" to the drone?

 – About 6 days ago.

One hour on the phone with UPS this morning just to obtain my account# which apparently you cant get online.

Then, I was transferred to 3 depts after one hour and 56 minutes to try and...

One hour on the phone with UPS this morning just to obtain my account# which apparently you cant get online.

Then, I was transferred to 3 depts after one hour and 56 minutes to try and get a shipping label reprinted since UPS lost it from my package. (Thank God the UPS driver knows me and remembers the package so he delivered it back to me)

I was transferred to "Billing" for the refund (FINALLY). After giving my tracking # for the hundredth time, they were going to transfer me to Billing....???? huh?? wasnt that where you were transferring me to in the 1st place?

Got hung up on. My blood is boiling and while I am now on hold for the 3rd time today, I guess this 25 minutes wait gives me enough time to open a Fed Ex acct.

Stop routing me to your website. It sucks. Stop giving me options on the phone, its not what Im looking for. Give me a damn person who can HELP with a situation that YOU created in the first place!!

 – About 6 days ago.

Been waiting for a $1500 package gave a notice at like 11:30pm it was being held due to health concerns on Saturday I was annoyed but it was whatever I get shit is going on I’ll wait Monday. It’s...

Been waiting for a $1500 package gave a notice at like 11:30pm it was being held due to health concerns on Saturday I was annoyed but it was whatever I get shit is going on I’ll wait Monday. It’s Monday it gets on the delivery truck out for delivery and then all of a sudden it’s being held AGAIN. UPS f%@king sucks and I have a feeling my package is going to be f%@ked if it ever gets here. f%@k UPS

 – About 6 days ago.

Ordered the Animal crossing and I was so excited about it. Paid extra to get overnight shipping and ups told me that I missed my delivery and the package is sent to some pick-up point after 1 delivery...

Ordered the Animal crossing and I was so excited about it. Paid extra to get overnight shipping and ups told me that I missed my delivery and the package is sent to some pick-up point after 1 delivery attempt. I was home that day all day waiting for the stupid package and there is no knocking on the door or no notice left saying I missed the delivery. Do ups even hire people to do delivery or do they just pretend they do and get all packages in some pick-up points?

 – About 1 Week ago.

The Brown must represent dookie and the yellow must represent vomit...

The Brown must represent dookie and the yellow must represent vomit

 – About 1 Week ago.

Trump thanks UPS on his Twitter account for all the hard work UPSer's do.

Looks like y'all need to join in and praise the Brown & Yellow too....

Trump thanks UPS on his Twitter account for all the hard work UPSer's do.

Looks like y'all need to join in and praise the Brown & Yellow too.

 – About 1 Week ago.

I pre-ordered Animal Crossing New Horizons from Amazon on March 2nd. Mind you, the game itself is $59 from Amazon. I was so determined to get it immediately that I laid an extra $5 for two day...

I pre-ordered Animal Crossing New Horizons from Amazon on March 2nd. Mind you, the game itself is $59 from Amazon. I was so determined to get it immediately that I laid an extra $5 for two day shipping. The time is now, and I have had two delays with it. First occurrence was due to arriving to the wrong carrier facility ... Dammit. But okay, fine, whatever. I can hold out for another day. Morning comes, it says that it got to the proper facility and it is out for delivery. Hooray! ... End of the day and I don't got my package of happiness. They are suggesting Monday now. UPS is sucking the remnants of my serotonin and I am on the verge of suing them.

 – About 1 Week ago.

I ordered my copy of the Doom Eternal collectors edition from best buy. The preorder was supposed to come with a free steelbook. Not even 5 hours after I get notified that it was shipped, I get...

I ordered my copy of the Doom Eternal collectors edition from best buy. The preorder was supposed to come with a free steelbook. Not even 5 hours after I get notified that it was shipped, I get another notification that the steelbook is being returned to sender and the collectors edition is delayed until Thursday. Tried talking to a representative about why my steelbook was "refused" but she somehow blamed USPS for the issue and redirected me to the machine that asks what your problem is. Now I've got some major anxiety on whether or not the game will even arrive on Thursday. Same shit happened when I preordered the collectors edition for Spider-Man on PS4

 – About 1 Week ago.

I hope UPS die horribly and sink to the bottom of the f%@king ocean with all its crappiness. Not only are they not interested in improving their service, they actually TAKE REVENGE on you for...

I hope UPS die horribly and sink to the bottom of the f%@king ocean with all its crappiness. Not only are they not interested in improving their service, they actually TAKE REVENGE on you for complaining too many times! They have now got me on some sort of blacklist and automatically mark any packages addressed to me as “refused” when it gets through the local hub - it automatically gets returned to sender without ever being delivered. Wow - I have no words for the rottenness of this behavior, it’s like dealing with a bunch of 5-year-olds who think they can do no wrong and never have to listen or try to do better. Eat shit and die!

 – About 1 Week ago.

I paid extra over USPS so I'd get my package yesterday. Yesterday they said it was delayed until today. Today a got a message saying delayed another 8 days. Called "customer service" and...

I paid extra over USPS so I'd get my package yesterday. Yesterday they said it was delayed until today. Today a got a message saying delayed another 8 days. Called "customer service" and after being on hold 27 minutes, they promised me a call back. 2 hours later I waited on hold 39 minutes, they told me I'd get a call back but I insisted on waiting. Finally I gave in when they promised me a call back in one hour. Surprise surprise, no call back. This company sucks. It's my fault because I've learned this lesson in the past, ONLY SHIP FEDEX if it's important. I hate UPS!!!!!!! NEVER EVER AGAIN.

 – About 1 Week ago.

I called to check on a package, they said the address was wrong, it wasn’t, I was told that my call could take 25 minutes to answer , at exactly 25 minutes later they hung up, their customer severe...

I called to check on a package, they said the address was wrong, it wasn’t, I was told that my call could take 25 minutes to answer , at exactly 25 minutes later they hung up, their customer severe is the worst

 – About 1 Week ago.

Dear UPS
It just amazes me how companies can go from great customer service to absolutely pathetic service. Just deliver the damn package not really rocket science. Hire some damn customer...

Dear UPS
It just amazes me how companies can go from great customer service to absolutely pathetic service. Just deliver the damn package not really rocket science. Hire some damn customer service agents so that the wait isn't over a half an hour. No one should have to tell you this but you seem to not understand it so there it is. Crappy drivers and crappy service

 – About 1 Week ago.

Today is the last time I'm going to take crappy service and abuse from UPS. From now on it's FedEx or USPS. If everyone did the same it wouldn't take long for them to improve their...

Today is the last time I'm going to take crappy service and abuse from UPS. From now on it's FedEx or USPS. If everyone did the same it wouldn't take long for them to improve their horrible service. Can you imagine the CEO getting 13.5 million to run this pos company? He should get the boot first.

 – About 1 Week ago.

UPS used to run a tight ship years ago. Now it's worse than USPS. They were supposed to pick up a package today and here's the joke...they delivered an item and left the package they were...

UPS used to run a tight ship years ago. Now it's worse than USPS. They were supposed to pick up a package today and here's the joke...they delivered an item and left the package they were supposed to pick up on the porch right next to the item they delivered. When I called customer disservice they told me that another truck would come by later to pick it up. Of course that was complete BS as is usually the case with them. What's even worse is that the scumbags charge extra to have something picked up.

 – About 1 Week ago.

Been on hold for almost an hour just to create a LABEL!!!!!...

Been on hold for almost an hour just to create a LABEL!!!!!

 – About 1 Week ago.

Paid extra for overnight AM delivery. No package this morning.

Instead, i get this message "Saturday delivery has been requested. / Delivery will be rescheduled for...

Paid extra for overnight AM delivery. No package this morning.

Instead, i get this message "Saturday delivery has been requested. / Delivery will be rescheduled for Saturday."

Well, *I* didn't request Saturday delivery, and now to get my package before Monday, I've had to redirect it to a UPS Store and pay $6.00.

Six bucks is nothing, even more so since my boss will be picking up the tab.

And I know that there is Covid 19 slowing things down. But to disingenuously state that Saturday delivery has been requested, and then charge me money for the inconvenience of getting it too late to do anything with it is going too far.

I'll be using FedEx for items that really do need to arrive when they say it will.

 – About 1 Week ago.

i’m supposed to get a game on the drop date and they’ve told me it might be delayed... huh????? ...

i’m supposed to get a game on the drop date and they’ve told me it might be delayed... huh?????

 – About 1 Week ago.

F@&K UPS! This company is complete trash. Package marked delivered, thank god for full security videos. Never once ever stopped at my house. And forget about contacting customer service for help! I...

F@&K UPS! This company is complete trash. Package marked delivered, thank god for full security videos. Never once ever stopped at my house. And forget about contacting customer service for help! I have a massive migraine trying to locate business documents. Please go out of business already.

 – About 1 Week ago.

Give UPSer's a break during this time. As we stay home and away from the public. They're out there in the front line delivering crucial medical & food items.

It's easy to get...

Give UPSer's a break during this time. As we stay home and away from the public. They're out there in the front line delivering crucial medical & food items.

It's easy to get pissed off a parcel is a couple days behind. Just remember these guys & gals are trying to do their best and need a little slack from folks angered at them.

It's not a perfect world. Support those that are actually putting themselves and their families at risk right now.

 – About 1 Week ago.

Package was supposed to arrive on 3/17 but got a notification saying it was delayed and the new delivery date was 3/18. 3/18 came and no delivery was made. Called UPS and they said package was lost in...

Package was supposed to arrive on 3/17 but got a notification saying it was delayed and the new delivery date was 3/18. 3/18 came and no delivery was made. Called UPS and they said package was lost in transit. I now have to wait 10 more days for my replacement eyeglasses to be shipped. But screw it, who needs to see am I right?

 – About 2 weeks ago.

Waiting desperately for my puffs plus with lotion. Was supposed to be delivered today. Was scanned and arrived in my city at 9 am. Yet no package is here and it's now 9pm. Their websites says...

Waiting desperately for my puffs plus with lotion. Was supposed to be delivered today. Was scanned and arrived in my city at 9 am. Yet no package is here and it's now 9pm. Their websites says delivery is today yet their virtual assistant says tomorrow. This is just one of many bullshit occurrences inside of ups. It is also why I rate sellers a negative review when they ship with ups. Use FedEx or usps for f%@k sake. Let ups go out of business and die already.

 – About 2 weeks ago.

I haven't gotten much stuff from UPS but f%@k they suck. One time they didn't bother wanting to leave the package and I had to pick it up. Currently waiting for a package I know is not you to...

I haven't gotten much stuff from UPS but f%@k they suck. One time they didn't bother wanting to leave the package and I had to pick it up. Currently waiting for a package I know is not you to come today because theyre too lazy.

 – About 2 weeks ago.

I had enough! I have been a shipper of UPS for four years and I've had enough. I have tried to solve the issues with my rep and the customer services to not avail. I have tried the 1-800 pickUPS...

I had enough! I have been a shipper of UPS for four years and I've had enough. I have tried to solve the issues with my rep and the customer services to not avail. I have tried the 1-800 pickUPS number, but the line only provides for a limited number of options. No option ever matches my need. If I try any of the options, the system keeps asking me questions like tracking number, when my issue is not related to any particular tracking number, or even if it does it only provides the status of the shipment but does address the issue. In those cases when I can go through and eventually speak to a real person, in a limited number of occasions and after 30-60 minutes, the person on the other end is not equipped to solve the problem, bu does not provide options to solve the problem.And not to mention when I receive the invoice with the measurements "audited" and additional charges. I don;t know where they come up with those measurements. I packed and measure every package that goes out of my facility. I could probably understand a rounding issue that might increase the dimension by 1 inch, but not a 100% increase. And when I request adjustment they start asking me for a proof that the package measure as indicated. But htey nevere provide proof of their "audited" measurement. Not to mention the price adjustments to add residential fees. Many times they provide a quote as if the address is commercial, but they adjust it in the invoice to make it commercial. Why not providing the quote based on the actual address provided prior to shipping? It is a scam. They make you use UPS with a lower rate, knowing that they can just go and adjust it in the invoice.

Gabriel, Memphis, TN

 – About 2 weeks ago.

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 – About 2 weeks ago.

I have an order from Burberry, which is delivered from UK to Australia. 1week has passed, still not receive my item. When i read the tracking history, that is interesting. It arrived in Honolulu on...

I have an order from Burberry, which is delivered from UK to Australia. 1week has passed, still not receive my item. When i read the tracking history, that is interesting. It arrived in Honolulu on March 15th, then arrived in Sydney. Then the item returned to Honolulu on March 16th. Today they told me my item arrived in Sydney again. What a stupid asshole.

 – About 2 weeks ago.

Working there, I can say without a doubt that it is a terrible workplace run by suits who care only about their big salary and their Christmas bonus of course. Cutting the bonuses, terrible hours, and...

Working there, I can say without a doubt that it is a terrible workplace run by suits who care only about their big salary and their Christmas bonus of course. Cutting the bonuses, terrible hours, and lack of empathy for their employees has destroyed relationships with their workers, and makes an already dying company crumble from the inside.

 – About 2 weeks ago.

My UPS Guy just said after I said Facebook is giving each employee $1,000 to help and is UPS doing something like that.

He said they announced more 3-day rides???

Does that...

My UPS Guy just said after I said Facebook is giving each employee $1,000 to help and is UPS doing something like that.

He said they announced more 3-day rides???

Does that mean UPS only going to deliver 3-days a week? Asking as a shareholder.

Thanks.

 – About 2 weeks ago.

My problem is that I see 4 trucks deliver to all my neighbors throughout the day, but my package doesnt get there until dark ! UPS main hub is 7 miles from me, and most times its on the truck , yet...

My problem is that I see 4 trucks deliver to all my neighbors throughout the day, but my package doesnt get there until dark ! UPS main hub is 7 miles from me, and most times its on the truck , yet still cant make it? .......Even when they deliver to my neighbor next door, and drive by my house stating the driver didnt have time. He had plenty of time to park between my neighbors house and my to have a private phone conversation with his gf for 15+ mins .
UPS has zero respect for anyones package. They purposely destroy packages and product, then sneakily position the hole in the box with product falling out away from ones view, until you turn the box when you get home. Then they blatantly lie and deny their damage and blame the consumer, so to re direct the claim.
Now I wait, and before he can get to the deck, i make hime show me the entire box and damage. Then without even touching the pkg I refuse delivery and make him fill out the paperwork in front of me, with his supervisor on speed dial. UPS are gorilla handlers, nothing more , nor less.

Ive been done with ups overpriced shipping amd mishandling for some time now.

ps , I used to work for UPS, they werent allowed to do the stuff they get have gotten away with for the past 8-10 years.

 – About 2 weeks ago.

UPS somehow says they delivered one of my packages at 9:57 am and it is nowhere to be found. I have a window in my room and I usually look out for them when I'm expecting something. Besides that...

UPS somehow says they delivered one of my packages at 9:57 am and it is nowhere to be found. I have a window in my room and I usually look out for them when I'm expecting something. Besides that I've never had a ups package delivered to me before noon. I walk by my entire cul-de-sac and can't find it or any other ups packages on anybodys steps. It was a collectible that I had purchased so I can't reorder it but I guess the only good thing is I can get a refund. Later the Ups stops by at 2:33 and delivers 1 of the 2 packages i was expecting (the package looked like they played soccer with it). So they delivered it somewhere else over 4 hours prior to being near my house. Thanks UPS. I call their number and ask how its possible or if they can look up where the driver was for the 1st stop and the lady keeps repeating my address. I tell her so that means they came by my house for the 1st round then came back again to drop the 2nd package off and she pretty much kept repeating stuff so I just said thanks for the help and had to disconnect the call because it went nowhere.

 – About 2 weeks ago.

My package was supposed to deliver today. Watched the gps map showing the truck a few blocks from my house. 30 min later I get an email saying the package is delayed because of an emergency or weather...

My package was supposed to deliver today. Watched the gps map showing the truck a few blocks from my house. 30 min later I get an email saying the package is delayed because of an emergency or weather 🤬 it was sunny, clear skies and 60 deg today.

 – About 2 weeks ago.

Every time. Without fail. In my experience, UPS has never successfully delivered a package to my residence.

This time, because they couldn't find my name on the electronic...

Every time. Without fail. In my experience, UPS has never successfully delivered a package to my residence.

This time, because they couldn't find my name on the electronic directory, they couldn't deliver the package. It was an amazon purchase, so had it been shipped via USPS or Amazon themselves, the courier would have just dropped it behind the locked gate at my complex. But not UPS, they gotta f%@k it up somehow of course.

So then I call them, as directed by Amazon, and someone politely adds notes to the delivery and proceeds to tell me they would call me within an hour to, idk, confirm. Not really even sure why they need to call me. Anyway, it's been 3 hours now without a call, of course. It never fails. UPS will certainly get one thing done with every delivery of mine, and that is to find a way to make me spend time on the phone or re ordering the item.

I am confused why Amazon even uses that shithole of a company when they have much better shipping by just doing it themselves.

 – About 2 weeks ago.

Finally done with them.

They refused to deliver a package because the driver didn't want to walk up the driveway. Fair enough... but they sent it to a Customer Center rather than...

Finally done with them.

They refused to deliver a package because the driver didn't want to walk up the driveway. Fair enough... but they sent it to a Customer Center rather than take it back to the distribution center, meaning I have to go get it. Then the next day, they returned the package to Amazon. I didn't even get a chance to get it, they took it away.

And you can't even complain to them. CustCare on the phone will no do anything, and you can't just write an email to them.

I'm done. They take simple things and create large hassles.

 – About 2 weeks ago.

My stuff was lost for 3 months... I scheduled a pickup remotely. Driver was supposed to arrive with packing slip to be filled out. Instead, he just grabbed the box, knowing it wasn't addressed. ...

My stuff was lost for 3 months... I scheduled a pickup remotely. Driver was supposed to arrive with packing slip to be filled out. Instead, he just grabbed the box, knowing it wasn't addressed. It immediately gets sent to Overgoods... where they cannot be contacted by people outside of the company. Days and days of phone calls to Customer Service where I continue to get a run-around... finally got the Service Rep's name and reference number, and told them they were now personally responsible. I refused to get off the phone until I had an answer. Magically, they put me through to a person in Overgoods, whom located the package within 15 minutes. The whole thing could have been handled like that on the first phone call, but no; they forced me to go full-asshole on them to get someone to simply pick up the phone.

 – About 2 weeks ago.

Coronavirus lives 24-hours on packages. Don't touch their DIAD. Make them sign for you and if you do sign wash immediately. We need to be proactive about this and quit making it a Trump VD...

Coronavirus lives 24-hours on packages. Don't touch their DIAD. Make them sign for you and if you do sign wash immediately. We need to be proactive about this and quit making it a Trump VD Democrat/Liberal fight. We all need to be smart about this. It IS serious.

Be careful.

 – About 2 weeks ago.

I live in Georgia. I ordered something through Amazon that was coming from North Carolina. I was supposed to get it in 2 days. Cool. I like it. Not bad at all. 2 day delivery is clutch. Tell me why I...

I live in Georgia. I ordered something through Amazon that was coming from North Carolina. I was supposed to get it in 2 days. Cool. I like it. Not bad at all. 2 day delivery is clutch. Tell me why I check to see where it's at because the delivery day came and went and the package is in Philadelphia????????????? I ask why and they said that's just how the route works??? I live two states over. I live two states over. I LIVE TWO STATES OVER. I. LIVE. TWO. STATES. OVER.

 – About 2 weeks ago.

UPS takes no responsibility when a package is stolen even though their irresponsible driver left my package on the street and lied that he had left it at the door. ...

UPS takes no responsibility when a package is stolen even though their irresponsible driver left my package on the street and lied that he had left it at the door.

 – About 2 weeks ago.

They suck have a scheduled delivery for tomorrow it’s a memorial they change day to Tuesday now it’s a couple towns a way sitting in a truck the CustCare pretty much told me I’m shit out of luck...

They suck have a scheduled delivery for tomorrow it’s a memorial they change day to Tuesday now it’s a couple towns a way sitting in a truck the CustCare pretty much told me I’m shit out of luck we’re not unloading that truck now to Monday what a bunch of asshole I can’t pick up and I need the price for Sunday

 – About 2 weeks ago.

UPS Sucks!! We have a gate in front of our house.
They won't walk thru the gate and put items on porch.
They won't call number on gate.
They won't leave a note '...

UPS Sucks!! We have a gate in front of our house.
They won't walk thru the gate and put items on porch.
They won't call number on gate.
They won't leave a note ' sorry we missed you '.
When you call, they lie for each other .
One woman said " We are union. You'll get your packages when & if we want you to".

They suck!!!

 – About 2 weeks ago.

Whenever I get something shit to me via UPS I just assume its going to arrive late, damaged, or not at all.....

Whenever I get something shit to me via UPS I just assume its going to arrive late, damaged, or not at all..

 – About 2 weeks ago.

So we’re all just gonna ignore the fact that major UPS hubs with 1400+ employees are still running and mentioning absolutely nothing about the virus ravaging the world. People are being encouraged...

So we’re all just gonna ignore the fact that major UPS hubs with 1400+ employees are still running and mentioning absolutely nothing about the virus ravaging the world. People are being encouraged to work despite feeling under the weather, f%@k this piece of shit ass company forever and ever.

 – About 2 weeks ago.

Worst ever courier! Tracking and customer service are both useless. Next business day means sometime next week. Never again!...

Worst ever courier! Tracking and customer service are both useless. Next business day means sometime next week. Never again!

 – About 3 weeks ago.

UPS constantly delivers to the wrong address. Their drivers don’t read the street names. I end up looking so sketchy wandering around the neighbourhood trying to find which incorrect home it went to...

UPS constantly delivers to the wrong address. Their drivers don’t read the street names. I end up looking so sketchy wandering around the neighbourhood trying to find which incorrect home it went to each time after they foolishly message that it has been delivered. When I called to ask to have instructions added to my address and account, they said we cannot do that and “we are not perfect”. Not even close to perfect though. 3 city blocks away from perfect, apparently.

 – About 3 weeks ago.

Do women fart
...

Do women fart

 – About 3 weeks ago.

Everyone knows UPS sucks. The real mystery is why companies keep using it. The US Postal Service is better and cheaper....

Everyone knows UPS sucks. The real mystery is why companies keep using it. The US Postal Service is better and cheaper.

 – About 3 weeks ago.

So there shit "UPS my choice" showed a delivery window that they failed to deliver within 3 times in a row (that is basically half the working day each time) so I was not there to sign when...

So there shit "UPS my choice" showed a delivery window that they failed to deliver within 3 times in a row (that is basically half the working day each time) so I was not there to sign when they tried to deliver outside the window THEY gave me. They had a 50/50 shot at accidentally delivering in the window and still failed every time. f%@king clowns.

 – About 3 weeks ago.

UPS need some GPS ! Check this out !
In Transit 03/10/2020 5:31 A.M. Ottawa, ON, Canada
Destination Scan

03/10/2020 12:26 A.M. Ottawa, ON, Canada Arrival Scan

UPS need some GPS ! Check this out !
In Transit 03/10/2020 5:31 A.M. Ottawa, ON, Canada
Destination Scan

03/10/2020 12:26 A.M. Ottawa, ON, Canada Arrival Scan
03/09/2020 10:17 P.M. Lachine, QC, Canada Departure Scan
03/09/2020 6:48 A.M. Lachine, QC, Canada Import Scan
03/06/2020 11:53 P.M. Lachine, QC, Canada Arrival Scan
03/04/2020 10:51 A.M. Richmond, BC, Canada Departure Scan
03/02/2020 8:57 A.M. Abbotsford, BC, Canada We've incorrectly sorted this package which may cause a delay.
02/25/2020 11:49 P.M. Concord, ON, Canada Arrival Scan
02/25/2020 9:51 P.M. Ft. Erie, ON, Canada Departure Scan
02/25/2020 8:25 P.M. Ft. Erie, ON, Canada Import Scan
02/25/2020 6:49 P.M. Ft. Erie, ON, Canada Arrival Scan
02/25/2020 4:27 P.M. Buffalo, NY, United States Departure Scan
02/25/2020 2:13 P.M. Buffalo, NY, United States Arrival Scan
02/25/2020 6:02 A.M. Shrewsbury, MA, United States Departure Scan
02/25/2020 5:13 A.M. Shrewsbury, MA, United States Arrival Scan
02/25/2020 4:21 A.M. Chelmsford, MA, United States Departure Scan
02/25/2020 12:48 A.M. Chelmsford, MA, United States Export Scan
02/24/2020 11:58 P.M. Chelmsford, MA, United States Arrival Scan
02/24/2020 10:52 P.M. Brockton, MA, United States Departure Scan
Past Event Shipped 02/24/2020 9:02 P.M. Brockton, MA, United States
Origin Scan

Past Event Label Created 02/24/2020 4:39 P.M. United States
Order Processed: Ready for UPS

 – About 3 weeks ago.

UPS is the worst company of all time! companies should stop using it. They said they dropped a package at my front door that i had been checking every 30 minutes because of my distrust for them....

UPS is the worst company of all time! companies should stop using it. They said they dropped a package at my front door that i had been checking every 30 minutes because of my distrust for them. SIgned up for text alerts and refreshed tracking page at 6:30 when i checked at 8 said it had been delivered at 6pm. they are either incompetent or crooks. Also one time i bought a yoga mat which they decided needed a signature. In order to change pick up time or have them leave at a ups site costed me 6$ so basically it was either pay 6$ or have it shipped back. I have so much anger

 – About 3 weeks ago.

Even this site could see a large uptick in messages.

Folks flooding the site claiming their mustard is f'n TWO DAYS LATE!!!...

Even this site could see a large uptick in messages.

Folks flooding the site claiming their mustard is f'n TWO DAYS LATE!!!

 – About 3 weeks ago.

UPS stock getting hammered like most and expects hiccups in the Far East. I was thinking... wouldn't UPS be a great stock to buy if this virus does explode 5,000 times worst. Everybody ordering...

UPS stock getting hammered like most and expects hiccups in the Far East. I was thinking... wouldn't UPS be a great stock to buy if this virus does explode 5,000 times worst. Everybody ordering their dog food, toiletries... pantry online.

I know people order that already but it's mostly tools, toys, games, phones and such. The vast amount of online shoppers really don't buy their catchup and taco shells online. This could explode big.

Wal-Mart grocery pick up has really picked up I see.

UPS might be a huge buy if it drops another 10-points.

Thoughts? Salutations...

 – About 3 weeks ago.

UPS Sucks, stayed at home all day for package that never arrived. Updated came to my phone that I was not home when I was as I waiting all day. Called customer service and asked what could be done and...

UPS Sucks, stayed at home all day for package that never arrived. Updated came to my phone that I was not home when I was as I waiting all day. Called customer service and asked what could be done and was told someone would call me back in an hour, no one ever did. Next day which is Saturday I wake up with an update that the delivery would be made by end of day. An hour later update came in saying it would be there Monday close of business. I call customer service back ask for a supervisor who finally calls me back to say that nothing could be done to get the package and that I would have to wait for it again at home on Monday. Their f%@king customer service sucks and their service and online status checking tools sucks. I will avoid them like the plague going forward. f%@king dipshits made me lose a whole day of work

 – About 3 weeks ago.

UPS f%@king sucks, supposed to be here March 6, it’s March 7 4:14 PM still not here! Huge letdown paid for two day shipping, for what??! Nothing, what a crock of shit. ...

UPS f%@king sucks, supposed to be here March 6, it’s March 7 4:14 PM still not here! Huge letdown paid for two day shipping, for what??! Nothing, what a crock of shit.

 – About 3 weeks ago.

They incorrectly sorted my package, which sent it in the entirety opposite direction and doubled the shipping time. UPS is trash, and always will be. ...

They incorrectly sorted my package, which sent it in the entirety opposite direction and doubled the shipping time. UPS is trash, and always will be.

 – About 3 weeks ago.

Out for delivery. Expected delivery 3/6/2020. Today is 3/7...

Out for delivery. Expected delivery 3/6/2020. Today is 3/7

 – About 3 weeks ago.

f%@k UPS SHIPPING!!! second order they have said package delivered at front door heres proof of delivery, at 1:21pm. I have been outside since NOON AND NO f%@kING UPS HAS COME AROUND!! try to file a...

f%@k UPS SHIPPING!!! second order they have said package delivered at front door heres proof of delivery, at 1:21pm. I have been outside since NOON AND NO f%@kING UPS HAS COME AROUND!! try to file a claim or call and it says still in transit refer to tracking status, check it again and says DELIVERED. WE NEED A NEW BETTER SHIPPING SERVICE. UPS NEEDS TO BE SHUT DOWN!!!!

 – About 3 weeks ago.

NOTICE: if you wish to continue or ever sell to me agian you must stop shipping UPS.
Using today in example . Tracking number 1Z81R0E50330487223....

I was here, waiting at the front...

NOTICE: if you wish to continue or ever sell to me agian you must stop shipping UPS.
Using today in example . Tracking number 1Z81R0E50330487223....

I was here, waiting at the front door, UPS stated they attempted delivery when they didn't even drive buy my address...

Out of the last 10 order from various vendors this has happened 9 times...

Calling UPS and bringing this to their attention has yielded no results what so ever,

So then, as a personal rule, from this point forward, no matter what,

""I will never order anything being shipped ups ever again ,""

Have A Nice Day.......

P.S. I'm just the average person and if I am having this problem, I'm sure there are many other making this decision...

1Z81R0E50330487223

 – About 3 weeks ago.

My package was supposed to be delivered today but as of 3am last night, delivery has been delayed due to severe weather. There’s no severe weather warning in my area or in my province. I called UPS...

My package was supposed to be delivered today but as of 3am last night, delivery has been delayed due to severe weather. There’s no severe weather warning in my area or in my province. I called UPS customer service and they couldn’t give me a location of my package. Frustrating!

 – About 3 weeks ago.

“Delayed due to severe weather” on two packages from different parts of the country that were scheduled to be delivered today when there has been no severe weather anywhere the packages have been...

“Delayed due to severe weather” on two packages from different parts of the country that were scheduled to be delivered today when there has been no severe weather anywhere the packages have been since they were sent. Just another excuse from this BS of a company. Supposed to be rescheduled for Monday now but I have a funny feeling this is not the end of the story.

 – About 3 weeks ago.

Been trying to just get my $700 item delivered to me and my package is now STUCK IN OAKLAND due to a “sorting error” and is delayed with no delivery date shown. And thats the ups location that has...

Been trying to just get my $700 item delivered to me and my package is now STUCK IN OAKLAND due to a “sorting error” and is delayed with no delivery date shown. And thats the ups location that has people THIEVING FROM IT and I know its not in a plain cardboard box its in a box with the pc company name on it, I SWEAR TO GOD if someone stole my package im gonna go postal

 – About 3 weeks ago.

UPS MyChoice is a garbage website that continues to loop me back to the login screen once I login and it accepts my login credentials. I can't sign for package, change delivery, I can't do...

UPS MyChoice is a garbage website that continues to loop me back to the login screen once I login and it accepts my login credentials. I can't sign for package, change delivery, I can't do anything because of this trash receptacle of a website. This isn't the first time this has happened either. Stop sending me email updates about my package when you know full well there's nothing I can do on your site once I get there. Why do people insist on shipping with UPS? It's expensive, probably satanic and not in a good way and utter refuse.

 – About 3 weeks ago.

Why use UPS to send a check for an important, time is of the essence real estate transaction?? Maybe because you don't necessarily trust ACH or wire transfers anymore. However, I have just...

Why use UPS to send a check for an important, time is of the essence real estate transaction?? Maybe because you don't necessarily trust ACH or wire transfers anymore. However, I have just experienced the second time in four months where a week later, on a delivery a 150 mile from point A to point B, UPS losses a package. How disappointing, inconvenient and frustrating!!

UPS...what has happened to you???

 – About 3 weeks ago.

I'm trying to just pay a bill! They have 0 instructions how to pay but decide to constantly leave annoying voicemail on my phone about overdue payments. I finally call them but I have to do a...

I'm trying to just pay a bill! They have 0 instructions how to pay but decide to constantly leave annoying voicemail on my phone about overdue payments. I finally call them but I have to do a survey first. I finally talk to a human and I ask how I can pay online cause calling to pay is a waste of time. He puts me on hold for 3 mins until I get a menu and it hangs up. I want to cut my wrists open.

 – About 4 weeks ago.

Specialty Pharmacy shipped my refrigerated medication out yesterday. Shows out for delivery at 9:25 this morning. Check tracking again On pharmacy site at 9 pm and shows destination scan at 9:25 am...

Specialty Pharmacy shipped my refrigerated medication out yesterday. Shows out for delivery at 9:25 this morning. Check tracking again On pharmacy site at 9 pm and shows destination scan at 9:25 am where out for delivery was. Call UPS agent says it’s showing out for delivery today but states since it’s now 9:30 pm I have to file a complaint. WTH? I’m sure if they’re incompetent or just don’t give a S%*t.

 – About 4 weeks ago.

Why does customer service not have a human!? They delivered two packages today but were supposed to deliver three. I don't have the driver's phone number and I can't get hold of a human...

Why does customer service not have a human!? They delivered two packages today but were supposed to deliver three. I don't have the driver's phone number and I can't get hold of a human who can contact him and point out that he still has one of my packages on his truck. I am hoping that at the end of his shift he realizes what he did and brings it to me, though I don't expect it to happen today. The ironic thing is that I met him at the door and talked to him about my packages but was confused enough that I didn't point out that I should be having three packages delivered. The robot that answers the phone and fields the calls gave me a hell of a time (wouldn't let me talk to a real person even though I said operator over and over and over and over and over again) and finally it said it was going to give me a real person, and I waited and waited and nobody ever came on the line. The driver seemed nice so I hope that he actually gives me my package that should have come today, and he was right there in front of me! That's what makes me so mad! I wish I would have said - wait that company's supposed to be sending me two packages not one but, no I was stupid. I am so ticked off!

 – About 4 weeks ago.

My $1400 3D printer was “OUT FOR DELIVERY” 3/2/2020, so we watched and waited all day - no truck, no driver, no notice. Tracking info said it was delivered at 12:33 pm at our door (DRIVER...

My $1400 3D printer was “OUT FOR DELIVERY” 3/2/2020, so we watched and waited all day - no truck, no driver, no notice. Tracking info said it was delivered at 12:33 pm at our door (DRIVER RELEASE). (Laughable) customer service said that sender needs to file a claim. Very frustrated here.

 – About 4 weeks ago.

I pre-ordered the Samsung s20 and s20 plus and UPS failed to deliver them because no one was home to sign for them then they failed to deliver the packages to the access point I requested so now...

I pre-ordered the Samsung s20 and s20 plus and UPS failed to deliver them because no one was home to sign for them then they failed to deliver the packages to the access point I requested so now I'm convinced they know what's in the package and they're trying to steal the phones.

 – About 4 weeks ago.

Horrible! Amazon should give the option of opting out of UPS deliveries. How are they still in business? It must cost them money to do what they do!...

Horrible! Amazon should give the option of opting out of UPS deliveries. How are they still in business? It must cost them money to do what they do!

 – About 4 weeks ago.

Working at UPS is like slave labor...

Working at UPS is like slave labor

 – About 4 weeks ago.

I ordered a 5k computer from Apple with next day delivery in Ontario Canada. We had received a pretty bad snow storm, so I understood the first delay.. there was another delay the next day. The...

I ordered a 5k computer from Apple with next day delivery in Ontario Canada. We had received a pretty bad snow storm, so I understood the first delay.. there was another delay the next day. The third day, I was pretty annoyed when they said it would be delivered on Monday.. That's when things got heated.

I was told that the cut off time for delivery was 7pm so I called at 5:30 and the customer service agent (clearly in the Philippines) assured me that it would be delivered. Well... at 6:30pm I check the website and it's delayed again. There are absolutely no weather problems.

So I call again... talk to 3 people and 2 managers and they still can't tell me where my package is. They told me that the "scans" are actually logical not physical, and the last physical scan was in Louisville, Kentucky. THOSE OTHER ARRIVAL AND DEPARTURE SCANS AREN'T EVEN REAL?? I've never in my life experienced such incompetence by a company, I will never use or recommend UPS ever again.

 – About 4 weeks ago.

I had a package coming overnight air so it is really important. This was Friday. The address did not have the suite number but it had the full address and company name in a small building, They have...

I had a package coming overnight air so it is really important. This was Friday. The address did not have the suite number but it had the full address and company name in a small building, They have delivered to this company many times before. They could not deliver because of missing suite number. I went to facility to pick up. They said package is out on the truck. They called truck driver. He called them back and they gave them him the suite number. Two hours later the driver listed could not deliver because of missing suite number. I called to online support. They said they would add the suite number. The suite number was never changed online, I called back very upset. They said they would have the facility call me. 2 hours later I got call from facility they they added the suite number and would be delivered on Monday. I see a note in status that they added suite number but I do not see the suite number. Delivery was supposed to happen by Monday at 10:30am. 12:30pm now and no delivery. I have no faith whatsoever that it will come today. I hate UPS and would never use them again if I have a choice.

 – About 4 weeks ago.

When you see your package is coming via UPS instead of any other carrier, it’s most likely going to be late and/or it’s going to be crushed/gouged and abused. UPS sucks ...

When you see your package is coming via UPS instead of any other carrier, it’s most likely going to be late and/or it’s going to be crushed/gouged and abused. UPS sucks

 – About 4 weeks ago.

“Sign the back of the note and the driver will leave it the next day, no signature needed!” *the next day* actually it’s up to the drivers discretion, they can just *decide* to not leave your...

“Sign the back of the note and the driver will leave it the next day, no signature needed!” *the next day* actually it’s up to the drivers discretion, they can just *decide* to not leave your package anyway

 – About 4 weeks ago.

Why do you have to the lose my shit every time UPS has to ship anything. I'm trying to go on a road trip and you lost the shit need! ...

Why do you have to the lose my shit every time UPS has to ship anything. I'm trying to go on a road trip and you lost the shit need!

 – About 4 weeks ago.

How come USPS and FedEX can make it to my house every day, but UPS has my package out for delivery 3 days so far and just delayed again!??? Blaming weather only works if we all fall for it. I will go...

How come USPS and FedEX can make it to my house every day, but UPS has my package out for delivery 3 days so far and just delayed again!??? Blaming weather only works if we all fall for it. I will go out of my way to avoid using them. They have no customer service that you can talk to... At all. I spent 3 days being available at the time THEY SPECIFIED only to have them send an email half way through the time period that there was " EMERGENCY Weather event" at the moment sunny, yesterday was less than an inch of snow and 3 inches the day before... Again USPS and FedEX made it without any delay. 12 hour over 3 days wasted.

 – About 1 Month ago.

As all the employees here know UPS stands for Unexpected Package Surprise. Keep in mind it is a good thing that you did not get your package, that means someone else received a nice and unexpected...

As all the employees here know UPS stands for Unexpected Package Surprise. Keep in mind it is a good thing that you did not get your package, that means someone else received a nice and unexpected surprise delivery.

 – About 1 Month ago.

Fuuuuuuck UPS! They claimed nobody was home for collection even though I was home all day and they never came. Then they messaged me saying they’d delivered to a local UPS collection point. I went....

Fuuuuuuck UPS! They claimed nobody was home for collection even though I was home all day and they never came. Then they messaged me saying they’d delivered to a local UPS collection point. I went. Guess what? They didn’t have it and it said it was still inbound on their system. UPS never delivered it to that shop. I had to call them again and the guy I spoke to said they would deliver it to another collection point and keep me updated. They never kept me in the loop. I eventually received an email saying it had been delivered to the store. I go online to track the package and it says it had instead been returned to sender. I call UPS AGAIN and all he does is apologise and say I need to get back in touch with the sender. f%@k UPS and their shitty service.

 – About 1 Month ago.

I live in New Hampshire within the White Mountain National Forrest. The UPS driver here seems to think I should roll out the f%@king red carpet for his pussy ass. I have a 300 yard road that is hard...

I live in New Hampshire within the White Mountain National Forrest. The UPS driver here seems to think I should roll out the f%@king red carpet for his pussy ass. I have a 300 yard road that is hard packed 1-2-3 gravel (10K road) and in the winter time I clear the road with my tractor which has a 62” snow blower on it. There has been no more than 1/2-1” on my road. Yet this asshat has consistently put my packages in ...IN my mailbox (A Federal crime) and several times in a bag in the snow bank next to my mailbox. Just this winter alone, I suspect out of sheer laziness this candy ass dope has not attempted to deliver... and the road is clear, WITH several ample turn around spot and a horseshoe driveway in front of my house . The cherry on the cake is this ass feels this is ok ... he is a young entitled f%@k.

 – About 1 Month ago.

The brown represents the shit service, the gold is what they charge for it!
...

The brown represents the shit service, the gold is what they charge for it!

 – About 1 Month ago.

So this is the 4th order / package this month from Amazon missing or not delivered days after deliver due date all thanks to UPS. They are shipping from the Amazon facility in Phoenix, Arizona to a...

So this is the 4th order / package this month from Amazon missing or not delivered days after deliver due date all thanks to UPS. They are shipping from the Amazon facility in Phoenix, Arizona to a location in Phoenix, Arizona. Like how bad can you get when its not even across Statelines?!?

 – About 1 Month ago.

I stopped using UPS due to their non existent customer service and their automatic denial of all damage claims. I still cannot believe anyone still uses them. Now they no longer require signatures...

I stopped using UPS due to their non existent customer service and their automatic denial of all damage claims. I still cannot believe anyone still uses them. Now they no longer require signatures when delivering to businesses! When i called to find out why that is they had the audacity to say they did that because their customers wanted it! LOL are you kidding, a business requested to have less tractability. Oh please, FedEx is not perfect but at least they do not lie to me right off the bat, UPS is an embarrassment of a company

 – About 1 Month ago.

There's always a f%@king problem with ups delivery, today they forget to put the f%@king box in the truck, how the f%@k this shit can happen from a delivery company....

There's always a f%@king problem with ups delivery, today they forget to put the f%@king box in the truck, how the f%@k this shit can happen from a delivery company.

 – About 1 Month ago.

Call three times to get a package re-delivered after they went to the access point again they refused to drop things off when I order hundreds of things a month they are the only ones that don’t...

Call three times to get a package re-delivered after they went to the access point again they refused to drop things off when I order hundreds of things a month they are the only ones that don’t deliver and want to signature or what not for emergency heat that I needed then when they say they’ve done it three times they don’t show up and finally the tracking number says the last attempt nobody was home when I was right here no trucks showed up nothing and a returning into the sender after three weeks in limbo what the f%@k and they’ve done this to me before please Amazon f%@king get your shit together and take over this motherf%@ker

 – About 1 Month ago.

We were home expecting a valuable package. UPS marked it delivered to our side door, without us ever seeing a UPS truck or them coming to our front door. We don't have a side door. And guess...

We were home expecting a valuable package. UPS marked it delivered to our side door, without us ever seeing a UPS truck or them coming to our front door. We don't have a side door. And guess what? We don't have the package either.

 – About 1 Month ago.

Pre-ordered a game and it's still in f%@king Florida. It's supposed to be delivered today. Thanks a lot UPS....

Pre-ordered a game and it's still in f%@king Florida. It's supposed to be delivered today. Thanks a lot UPS.

 – About 1 Month ago.

Put a package in a UPS drop box. Package was never picked up. As a matter of fact, there is a new person on the route who didn't know that there was a UPS drop box in the garage of the building....

Put a package in a UPS drop box. Package was never picked up. As a matter of fact, there is a new person on the route who didn't know that there was a UPS drop box in the garage of the building. All packages put in there are late. MAJOR PROBLEM! Mine was a return and due to their incompetence, I missed the deadline for the return. I call the company anyway to tell them what happened. Fortunately, they refunded me because to quote the customer rep, "That's UPS for ya. They suck!"

 – About 1 Month ago.

It is now day 5 on 2 day delivery. No updates... no idea when, or if, I'll get my urgent package...
...

It is now day 5 on 2 day delivery. No updates... no idea when, or if, I'll get my urgent package...

 – About 1 Month ago.

Oh yeah. f%@k UPS....

Oh yeah. f%@k UPS.

 – About 1 Month ago.

1 out of 5 packages actually make it to my house in a suberb. The drivers constantly lebell them as undeliverable for the only reason I can determin as lazyness. This forces you to call UPS and ask...

1 out of 5 packages actually make it to my house in a suberb. The drivers constantly lebell them as undeliverable for the only reason I can determin as lazyness. This forces you to call UPS and ask for it to be redelivered. Calling and getting a human is a f%@king nightmare.
f%@k UPS.

 – About 1 Month ago.

We do the best we can. If you have consistent problems with deliveries and pickups I can assure you it has more to do with your driver (or lack of a regular driver) than with UPS in general. Most...

We do the best we can. If you have consistent problems with deliveries and pickups I can assure you it has more to do with your driver (or lack of a regular driver) than with UPS in general. Most deliveries loaded on the wrong truck are delivered the same day and many times they send out a driver just to fix the delivery. We aren't perfect but if you have a committed driver most likely you are a happy customer.

 – About 1 Month ago.

We do the best we can. If you have consistent problems with deliveries and pickups I can assure you it has more to do with your driver (or lack of a regular driver) than with UPS in general. Most...

We do the best we can. If you have consistent problems with deliveries and pickups I can assure you it has more to do with your driver (or lack of a regular driver) than with UPS in general. Most deliveries loaded one strong truck are delivered the same day and many times they send out a driver just to fix the delivery. We aren't perfect but if you have a committed driver most likely you are a happy cistomer.

 – About 1 Month ago.

What are funeral potatoes? ...

What are funeral potatoes?

 – About 1 Month ago.

How the hell can an item be on a UPS truck as early at 6:00 am for delivery that day, and still not reach it's destination until after 9:00 pm, which is an hour after it was supposed to be...

How the hell can an item be on a UPS truck as early at 6:00 am for delivery that day, and still not reach it's destination until after 9:00 pm, which is an hour after it was supposed to be delivered? #MakesNoSense, but that's UPS for ya, they haven't been making sense in over 100 years.

 – About 1 Month ago.

So this package is gonna be huge. I expected it with prompt delivery from Amazon, end of day yesterday. No big deal someone is gonna be home at all times anyway. I'm waiting around and the...

So this package is gonna be huge. I expected it with prompt delivery from Amazon, end of day yesterday. No big deal someone is gonna be home at all times anyway. I'm waiting around and the "attempted" delivery was never made. No notice posted. Nothing outside the gate (which the code for is provided in the My Choice Profile). I am immediately annoyed. I made an attempt to speak with customer care. The only options are to 1) wait until Monday for another delivery attempt. Signature needed, so that's a no go otherwise I know I'm gonna have to go through this rodeo again. Or 2) Have it dropped of next day at the Michael's that is a 3 minutes drive from my residence. Normally this would not be a big deal, but if I am paying utilizing a service that guarantees date of delivery by a certain day because I don't have a car ( parking is a nightmare and public transpiration is just more convenient and cheaper). This Michael's is also down hill from where I live. So I would have to lug this thing up hill, which would normally be a ten minute walk on my own without any additional weight holding me down. Mind you this package is going to be huge. I tried to inquire why it couldn't just be attempted to be dropped off again the next day, but given a a scripted answer. Wanted to make sure the driver who didn't make the attempt to drop off was held responsible, and was told I would receive a call today from the facilities manager by 10:00 am this morning. If this is ever offered ask for a way to contact them again if the issue isn't resolved. It is now almost 12:00 pm and I have not received a call from anyone representing UPS. Which leads me to believe they just don't want to deal with the issue. Which I get, if you are f%@king up so much that you are drowning in complaints, why would you care?

 – About 1 Month ago.

UPS continues to amaze us all with their constant ineptitude. We had an international shipment (to Canada). We placed signed and attached the 3 additional forms to the box with an 8x6 plastic label...

UPS continues to amaze us all with their constant ineptitude. We had an international shipment (to Canada). We placed signed and attached the 3 additional forms to the box with an 8x6 plastic label envelope, it was on the side of the box since it didn't fit on the same area as the UPS label. But it was there on the side, even a cat could find it. But UPS? oh noooo.... expecting too much from those neanderthals! One of their fools sent us an email stating the forms are not there. I personally double checked that shipment!!! I am amazed that a UPS employee was so unbelievably lazy that they couldn't even TURN THE BOX OVER. I feel bad for their parents, their dads should be ashamed of them. Why does this train wreck of a company even still exist? Don't rely on these fools, go with Fed Ex or USPS.

 – About 1 Month ago.

Seems ups is the ONLY carrier that cannot find my apartment. FedEx can. USPS can. But ups, nope. Then they make us go pick up our packages at their warehouse. I’ve contacted Amazon and they are...

Seems ups is the ONLY carrier that cannot find my apartment. FedEx can. USPS can. But ups, nope. Then they make us go pick up our packages at their warehouse. I’ve contacted Amazon and they are de-prioritizating ups as a carrier for us and making USPS or Amazon Logistics our carriers. I’m done with ups who get angry at me when I call about my packages.

 – About 1 Month ago.

I'm so annoyed. Ordered a new laptop, which never arrived. Had to order a new one instead, and they left it at the BACK of the trailer (not the front, where the porch is, our trailer faces...

I'm so annoyed. Ordered a new laptop, which never arrived. Had to order a new one instead, and they left it at the BACK of the trailer (not the front, where the porch is, our trailer faces sideways) out in a puddle, so the box was soaked. Then they called, wanting me to verify that my package had arrived this time, only when i called the number they gave me, they hung up on me.

 – About 1 Month ago.

STILL haven't received my Funeral Potatoes & Apple Beer!
SICK & TIRED of Frogeye Salad.

Weather looks fine! ...

STILL haven't received my Funeral Potatoes & Apple Beer!
SICK & TIRED of Frogeye Salad.

Weather looks fine!

 – About 1 Month ago.

Most of the complaints here deal with lazy or malicious Drivers - but their Warehouse people are just as F'ed up! I can't tell you the number of times things have been mis-sorted at the...

Most of the complaints here deal with lazy or malicious Drivers - but their Warehouse people are just as F'ed up! I can't tell you the number of times things have been mis-sorted at the nearest large hub, yielding an error message on the Track. I've had to call Amazon and cancel entire deliveries *twice* now due to packages bouncing back-and-forth multiple times between two large sort facilities in the Bay Area. Faster just to have them re-sent and hope for the best. Where do they find the absolute idiots they are hiring?

 – About 1 Month ago.

Used UPS once, 2 day shipping, they lost my envelope. It was a check for payment so I also incurred a late fee. Accidentally used UPS again and they lost my package again. They are snippy about...

Used UPS once, 2 day shipping, they lost my envelope. It was a check for payment so I also incurred a late fee. Accidentally used UPS again and they lost my package again. They are snippy about requests for updates on their 8 day investigation searching for a list 2 day delivery. This company is a black mark on American business.

 – About 1 Month ago.

Amazon trailers on highway every where. Still see more UPS but the gap is closing....

Amazon trailers on highway every where. Still see more UPS but the gap is closing.

 – About 1 Month ago.

$1 tape fee? On a free return? Something tells me the value of the good will they lose is going to exceed the value of the fees they collect....

$1 tape fee? On a free return? Something tells me the value of the good will they lose is going to exceed the value of the fees they collect.

 – About 1 Month ago.

Amazon is breaking away from third party small carriers. This should add jobs to UPS & the USPS.

FedEx might of made a mistake breaking from Amazon. Maybe not too late to say sorry and...

Amazon is breaking away from third party small carriers. This should add jobs to UPS & the USPS.

FedEx might of made a mistake breaking from Amazon. Maybe not too late to say sorry and come back to Amazon.

 – About 1 Month ago.

Everyone wants something for nothing today. and at the end of the day, everyone will get what paid for. The Trojan Horse has already entered; therefore what is taking place should be no mystery. ...

Everyone wants something for nothing today. and at the end of the day, everyone will get what paid for. The Trojan Horse has already entered; therefore what is taking place should be no mystery.

 – About 1 Month ago.

UPS is such a waste of my time and money. They asked me to provide commercial invoice but gave me the wrong email address. They couldn't wait a day and decided to return the package to me, yet...

UPS is such a waste of my time and money. They asked me to provide commercial invoice but gave me the wrong email address. They couldn't wait a day and decided to return the package to me, yet they couldn't find the package to return. WTF? After phoned multiple people in UPS, only was I told to wait up to 8 business days for the investigation to be completed. Are you out of your mind? UPS is supposed for safe and fast delivery. But look at now, it will be slower than regular post. Don't even mention the cost. I hate UPS.

 – About 1 Month ago.

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We suggesting a new unique way of sending appeal through feedback forms. Such forms are located on many sites.
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We suggesting a new unique way of sending appeal through feedback forms. Such forms are located on many sites.
When such requests are sent, no personal data is used, and messages are sent to forms specifically designed to receive messages and appeals.
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We offer you to test our service for free. We will send up to 50,000 messages for you.
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This offer is created automatically. Please use the contact details below to contact us.

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 – About 1 Month ago.

I have been working at ups for awhile now I used to make over 300$ a week as a package handler with my bonuses now they are cutting everyone’s paycheck 150$ f%@k this company and the customers are...

I have been working at ups for awhile now I used to make over 300$ a week as a package handler with my bonuses now they are cutting everyone’s paycheck 150$ f%@k this company and the customers are wondering why the employees don’t give a shit about there packages

 – About 1 Month ago.

UPS is trash, they will not come to my house because the truck can “get stuck” on the dirt road. Yet fedex comes to my doorstep and USPS will atleast leave a notice in my mailbox. Ups will not...

UPS is trash, they will not come to my house because the truck can “get stuck” on the dirt road. Yet fedex comes to my doorstep and USPS will atleast leave a notice in my mailbox. Ups will not even do that, instead they said they attempted delivery when nobody has been home and they’ll try again the next day. Guess what same thing then I end up driving 25 minutes to the warehouse to get my package. I’ve had two packages returned to the sender because of this and I’m sick of it

 – About 1 Month ago.

Good luck getting a UPS driver to deliver a package over 40 pounds to you. You may as well consider it lost in limbo. UPS drivers, if you're THAT lazy at least have effort to get out of your car...

Good luck getting a UPS driver to deliver a package over 40 pounds to you. You may as well consider it lost in limbo. UPS drivers, if you're THAT lazy at least have effort to get out of your car and put a notice on the door explaining to the customer why so they can make arrangements to try and get it themselves--especially when they paid good money to have their goods shipped to them!!!!!!!!!

 – About 2 months ago.

UPS has consistently said packages are delayed to my address (and others in my town) due to severe weather. However, USPS and FedEx are able to consistently deliver packages on time....apparently...

UPS has consistently said packages are delayed to my address (and others in my town) due to severe weather. However, USPS and FedEx are able to consistently deliver packages on time....apparently unaffected by the severe weather.

 – About 2 months ago.

At least they’re consistent at one thing—being a terrible delivery company!!...

At least they’re consistent at one thing—being a terrible delivery company!!

 – About 2 months ago.

Where to start...I’ll keep it short and sweet. Package was supposed to arrive Thursday prior, “delivery attempted” no ups location on update—went to ups store with tracking number—“no idea...

Where to start...I’ll keep it short and sweet. Package was supposed to arrive Thursday prior, “delivery attempted” no ups location on update—went to ups store with tracking number—“no idea where it’s at” call our “helpful’ number”—got in contact, “we’ll have the store get in touch within an hour—No call. Long story short—spoke to 5 different people all with guaranteed assurance that it would be delivered—2 days after their guarantee date “delivery attempted” I was home during the window not one truck came by. Glad I’m not the only one

 – About 2 months ago.

Live at the same address for 7 years... come January 2020 and again yesterday, suddenly these dumbfu*ks can’t figure it out! Marking “signature required” when it wasn’t sent that way,...

Live at the same address for 7 years... come January 2020 and again yesterday, suddenly these dumbfu*ks can’t figure it out! Marking “signature required” when it wasn’t sent that way, delivery to “access points” (businesses who i never authorized to accept my property) and giving me wrong information, leaving things outside the building and ringing my bell and quickly walking away ignoring me, yet, Customer service claims these other times are about security of merchandise. Nothing changed from the past 7 years. Lazy and ignorant employees from the ground up. FU*K UPS!

 – About 2 months ago.

Waiting at home all day for a package. Get an email that says sorry we missed you can't deliver your package today.
UM i have been sitting here and NO one came. This is the third time this...

Waiting at home all day for a package. Get an email that says sorry we missed you can't deliver your package today.
UM i have been sitting here and NO one came. This is the third time this has happened with UPS. I live in an apartment complex all they have to do is come to the building. UPS IS THE WORST!

 – About 2 months ago.

It marked at “ out for delivery “ and i saw the UPS truck park near my Business twice, then at 6:00 PM i have it marked again at delayed cause the weather. What the hell ?...

It marked at “ out for delivery “ and i saw the UPS truck park near my Business twice, then at 6:00 PM i have it marked again at delayed cause the weather. What the hell ?

 – About 2 months ago.

My favorite is 2pm-4pm and then they don’t show up until 8pm. What’s the point of a time frame??? I’m waiting all day to sign for a package?? Bruh they’re literally booty ...

My favorite is 2pm-4pm and then they don’t show up until 8pm. What’s the point of a time frame??? I’m waiting all day to sign for a package?? Bruh they’re literally booty

 – About 2 months ago.

That's funny, I work the north facility. Yeah those clerks are rude as fucc to everybody. And We union so they gives a f%@k...

That's funny, I work the north facility. Yeah those clerks are rude as fucc to everybody. And We union so they gives a f%@k

 – About 2 months ago.

This the worst experience I have ever had with a delivery service. They charged me for an overnight delivery and then without attempting to deliver, marked the tracking as delivery attempted with no...

This the worst experience I have ever had with a delivery service. They charged me for an overnight delivery and then without attempting to deliver, marked the tracking as delivery attempted with no response. The customer service number sucks and the call center agents struggle with speaking properly or even understanding... th see people are assholes

 – About 2 months ago.

Why the f%@k can I not pick up my package today if your dumbasses put in a truck for monday? Imagine being so f%@king stupid. ...

Why the f%@k can I not pick up my package today if your dumbasses put in a truck for monday? Imagine being so f%@king stupid.

 – About 2 months ago.

UPS is a terrible f%@king company with shitty customer support. Every single time I've talked to them their attitude is basically "who gives a f%@k." They've sent emails stating that a...

UPS is a terrible f%@king company with shitty customer support. Every single time I've talked to them their attitude is basically "who gives a f%@k." They've sent emails stating that a package would arrive on a certaint date and then when I click on the email for the tracking number it takes me to a page where it states the package has been rescheduled. No phone call no email informing me about the change. These assholes can all f%@king sit on cactus for all I care.

 – About 2 months ago.

This company can never do anything right. No wonder their shitty service is losing market share. f%@k THEM!...

This company can never do anything right. No wonder their shitty service is losing market share. f%@k THEM!

 – About 2 months ago.

Why does the website have a feedback tab, but when you click it nothing happens? How is it amazon can show where your package is on a map but the pros at UPS can't? lame!...

Why does the website have a feedback tab, but when you click it nothing happens? How is it amazon can show where your package is on a map but the pros at UPS can't? lame!

 – About 2 months ago.

WORST CUSTOMER SERVICE EVER!!!!! They lost my package which contained car keys and those who know car keys are not cheap! They delivered my package at a wrong location and had someone had for it who...

WORST CUSTOMER SERVICE EVER!!!!! They lost my package which contained car keys and those who know car keys are not cheap! They delivered my package at a wrong location and had someone had for it who is clearly not me! Been calling and they tell me to go to that address. Now started a claim and can not get any info on it. SO MUCH FOR EXPRESS SHIPPING!!! I told the customer service lady “this is the worst customer service ever!” And she said “ok” WHAT IN THE WORLD?!!!!!!!

 – About 2 months ago.

My package wasn't delivered by UPS today. However FEDEX delivered a package for me. Last time UPS delivered a package I found it tied to a fence post on my driveway. Customer service... HaHa!

My package wasn't delivered by UPS today. However FEDEX delivered a package for me. Last time UPS delivered a package I found it tied to a fence post on my driveway. Customer service... HaHa!

 – About 2 months ago.

Fuuuuuuuuuck UPS....

Fuuuuuuuuuck UPS.

 – About 2 months ago.

I ordered an expensive item off amazon prime. I then was told via email by UPS that I would need to sign for the package. Being a normal human being, I work full-time and nobody was supposed to be...

I ordered an expensive item off amazon prime. I then was told via email by UPS that I would need to sign for the package. Being a normal human being, I work full-time and nobody was supposed to be home at my house to sign for it.

To expedite the process and be able to get the item today, I decided to change the location to the local UPS store - which is under 5 minutes from my home.

I watched the tracking all day and noticed it was not changing - there was an "error".

I then got a call from my relative who happened to be home and they stated that the driver showed up at my house with the package and told them they could not give it to them because they had to bring it to the UPS store - cool, that's what I changed it to... makes sense.

Here's the catch, they said it would not be available until tomorrow afternoon. So this driver had the package in the truck at my house, 5 minutes from the UPS store, and I am not allowed to have it until tomorrow afternoon. How in the hell is that possible? What, is my expensive item going to sit on the truck all night? f%@k you UPS

 – About 2 months ago.

Worse service ever. Slow and never on time...

Worse service ever. Slow and never on time

 – About 2 months ago.

I witnessed a UPS driver deliver 3 smaller packages to a house with at least a 15' covered walk to door. He left them at the edge of the walk way of 2-steps on the lip of the steps and walked...

I witnessed a UPS driver deliver 3 smaller packages to a house with at least a 15' covered walk to door. He left them at the edge of the walk way of 2-steps on the lip of the steps and walked away. No knock, any kind of blowing wind or snow would of soaked the boxes and no dogs in an I fenced yard. Saved probably 20-25 seconds.

Do that 100 times a day at just houses. Even though 25-30 minutes faster than an employee doing the job correctly is why websites like this one exist.

 – About 2 months ago.

My package required a signature. Of course I was not home when they tried to deliver. I knew I wouldn’t be home on the redelivery so I just had them hold my package at their customer center, 30 min...

My package required a signature. Of course I was not home when they tried to deliver. I knew I wouldn’t be home on the redelivery so I just had them hold my package at their customer center, 30 min from my house. Traffic always sucks, but whatever, I’ll just go get it the next day. Next day, I come home and there’s a sticker on my door that they tried to redeliver. WTF? Info notice says my package will be at a UPS store near me. So I call the 1800# and give them my tracking info. Tracking info says my stuff is at the customer center. Again...wtf?????? So which is it???? I am assured my package is at the customer center so I go there. I give the lady at the counter my ticket they left on my door that says my package will be at a UPS store. She says yup, that’s where it will be. Omg I’m going to flip my shit. So off I go back home, another day without my stuff that should have come by now. I call UPS. Their customer service is HORRIBLE!!!!!!! It’s not that they are not nice, they just don’t think beyond their immediate duties. If a conversation goes beyond their script they just don’t know what to do. So I call, and give the info notice again. I am ASSURED that my package is at the UPS store. Then why does my tracking number say it’s at the customer center, the same place that I was told that my package was NOT there????? Apparently, the tracking number associated with the info notice is not the same that my shipper sent me. AND NO ONE CAN TELL ME WHY!!!!!!! So off I will go running around tomorrow, hoping that I find my stuff and that I don’t have to put my foot in anyone’s ass to get it done.

 – About 2 months ago.

Spent 25 minutes on the phone before I was finally able to speak to a human, who, as it turns out, was Indian. Gave my tracking number and was informed my package was in Manchester New Hampshire post...

Spent 25 minutes on the phone before I was finally able to speak to a human, who, as it turns out, was Indian. Gave my tracking number and was informed my package was in Manchester New Hampshire post office. I asked which one since there are three in the city and she had no clue. Really?!?!?!?
Called USPS and found out my package was in the Derry NH post office. What a bunch of f%@ktards

 – About 2 months ago.

In AUGUST UPS lost my package to a customer. Its now FEBRUARY and they supposedly "sent your check" on Friday...still not here.

Now it gets rich...sent the SAME customer a...

In AUGUST UPS lost my package to a customer. Its now FEBRUARY and they supposedly "sent your check" on Friday...still not here.

Now it gets rich...sent the SAME customer a replacement. It was mangled and damaged beyond saving. SAME customer, SAME address...would think they have a problem with that hub (Las Vegas) and particularly that route driver (assuming its the same guy).

Beyond frustrated...the people at the local office are great and I'm a frequent customer...but how many "so sorry its taking so long" should I hear before I go off on them?

Particularly when I spend $400-$700 a month with them shipping my products.

Tony

 – About 2 months ago.

OMG UPS totally sucks!!!! I love this website! They ruin online shopping for me!! Whenever my package is being delivered by UPS, I am having anxiety and literally 90% of the time there is a problem. I...

OMG UPS totally sucks!!!! I love this website! They ruin online shopping for me!! Whenever my package is being delivered by UPS, I am having anxiety and literally 90% of the time there is a problem. I ordered something January 22nd and the last update on their website is on January 31st, it is Feb 5th now and I have no idea where my package is other than it was somewhere in Illinois on Jan 31st. And their call center sucks! I called them and trying to complain, you can only f%@king say the tracking number than their AI seems never can get through my accent so I guess I will never ducking find my package! f%@k them seriously!

 – About 2 months ago.

Bought an item off Newegg, they refuse to ship with anything but UPS. UPS in my town doesn't buzz apartment numbers OR leave notes, and their current pickup location has recently closed their...

Bought an item off Newegg, they refuse to ship with anything but UPS. UPS in my town doesn't buzz apartment numbers OR leave notes, and their current pickup location has recently closed their doors for good. So I'm totally boned. Three times they've tried to deliver DURING DAYSHIFT HOURS and three times I've been working because OF COURSE I'M f%@kING WORKING IT'S 1PM ON A TUESDAY

No idea what's going to happen now, I tried calling UPS to solve the problem, they thought I was trying to ship a new package (for f%@k's sake what do they think I meant by "My UPS Pickup location closed") And then I was transferred to the tracking section, which told me to wait.

I literally don't even want them to deliver to me, anymore, just let me pick it up. They won't do that. WHY THE f%@k WON'T THEY DO THAT

WHY DOES THIS COMPANY STILL EXIST



f%@kING HELL

 – About 2 months ago.

I'm in a lab on a campus and recently there's a construction going on behind our building where normally the driver would park. I saw my tracking shows three attempts were made and the package...

I'm in a lab on a campus and recently there's a construction going on behind our building where normally the driver would park. I saw my tracking shows three attempts were made and the package was going to be sent back. Called 800 number numerous times and eventually a local dispatcher called me and made a bunch of excuses saying how confusing our address is (BS, we've been using the same address for years). Right after my call with her, a UPS driver showed up (it's a regular driver who used to deliver to our lab ALL THE TIME). He basically told me he could not park behind the bldg anymore and it's too far away for him to walk with multiple packages from the new parking spot (literally less than 8 min walk from our bldg) to our lab. Then he just put "business closed" three times and sent our package back. I don't even know UPS drivers get to decide which package to deliver!!!??? Apparently not his first time making such decisions on his own. Such poor and inefficient management at UPS just blew my mind.

 – About 2 months ago.

usps atlanta totally sucks------why...

usps atlanta totally sucks------why

 – About 2 months ago.

Wow...UPS provides the absolute WORST service imaginable!🤬 Overpriced, disorganized, and completely useless! I have been fighting to get my painting back for at least 2 weeks, have paid the fee...

Wow...UPS provides the absolute WORST service imaginable!🤬 Overpriced, disorganized, and completely useless! I have been fighting to get my painting back for at least 2 weeks, have paid the fee (they are claiming I haven't although I have proof and that I have emailed it to them but have heard no reply). I called them several times to have them resend my painting, which they said they would but never did. Now they have informed me that it has been labelled "abandoned". I've been in contact with both Canadian and American UPS services. I have been calling them and they keep saying that someone is supposed to call me regarding the issue but they never do!😡 Infuriating!!!! I am appalled by their continued failure.

 – About 2 months ago.

Long story , but try to keep it short. Was shipping a pool heater to Ohio, bought the freight online and was dissapointed to have to deliver it to a UPS facility. But we did , time wnet and the buyer...

Long story , but try to keep it short. Was shipping a pool heater to Ohio, bought the freight online and was dissapointed to have to deliver it to a UPS facility. But we did , time wnet and the buyer never got the shipment. Contacted UPS and they started a 8 day investigation as they called it , or else we would get the value back they claimed. After 10 days they had found nothing , but when we pushed for payment the suddenly discovered it in the Warehouse we delivered it to. They could not investigate the skid marks in their own underwear it seems. Anyhow , they were so sorry and promised to ship it for free, and give us the.money back plus the 50$ I had to discount the buyer for him to still take it. Next I get from UPS is a letter that they will charge me 1349$ for the shipment was bigger than what I ordered. Remeber this was accepted at an UPS location by a UPS clerk and no mentions of it then.
I was of course furious and cakled them again and they promised to fix this. Next thing I know while waiting for the money they promised back , they suddenly draw 649$ from my paypal , without my athorization. I would never ever agree to this , and the only reason I still would let them ship this was because they promised it would be free of charge,over the phone of course, not in writing. Next time I will use a real shipping company with customer service that doesnt lie to you , and so should you. I will NEVER use UPS again!!!

 – About 2 months ago.

Shipment was super fast and came right to my door! But... delivery driver says I moved and that he can’t deliver the package! Why does this jackass think I moved? So anyways I called ups and told...

Shipment was super fast and came right to my door! But... delivery driver says I moved and that he can’t deliver the package! Why does this jackass think I moved? So anyways I called ups and told them I’ll pick it up at the facility because obviously they can’t be trusted but they tell me that’s not possible and that I have to wait another week for a delivery attempt.

 – About 2 months ago.

Shipped important package @ UPS Store. Received a receipt and tracking number. Then....nothing, no more tracking scans other the original.

Called the Store and they say it was picked...

Shipped important package @ UPS Store. Received a receipt and tracking number. Then....nothing, no more tracking scans other the original.

Called the Store and they say it was picked up by UPS, but no scan on the tracking query. It has been 4 days since the expected delivery and not one knows where the package is. The UPS store says it is out of their hands and its a UPS problem. UPS has no clue if it picked up the package from the UPS store or not. UPS stared an "investigation", but they did not seem to be optimistic. "If we cannot find it, just file a claim". It is important paperwork, so we will just the the postage back. Getting the run around.

I do not understand why it is not scanned when leaving the UPS store.

 – About 2 months ago.

They've lost 3 of my 4 shipments since October, and still haven't recovered the last 2. The first was nearly destroyed, then lost. Then when you try to recoup anything, god forbid find your...

They've lost 3 of my 4 shipments since October, and still haven't recovered the last 2. The first was nearly destroyed, then lost. Then when you try to recoup anything, god forbid find your shit, they offer useless paperwork.

f%@k UPS!!!!!!!!!!!

 – About 2 months ago.

So I order these auto parts from Amazon and it's free delivery - I just have to be okay with waiting a few days. OMG, Amazon tells me they've been shipped the next day and will be here the day...

So I order these auto parts from Amazon and it's free delivery - I just have to be okay with waiting a few days. OMG, Amazon tells me they've been shipped the next day and will be here the day after that! Oh no, suddenly on the delivery day an email lets me know that apparently they weren't able to get my signature for the $20-worth of auto parts so they weren't delivered, but golly-gee-willikers, they'll do their best to get them to a "UPS Access Point". Hey, wouldn't you know it, I'm saved and the parts are waiting for me at the nearest UPS Store, a short 3-mile drive away from my home, which UPS has never had a problem delivering to in the past, nor have they ever requested a signature on anything worth less than $500.

Feeling annoyed and betrayed by Amazon. I could have saved time and money by driving to the nearest auto parts store instead of relying on Amazon and UPS mangling my day. That was it. That was the last F**KING TIME, AMAZON, YOU STUPID F**KS.

F**K YOU, AMAZON! NEVER F**KING AGAIN.

 – About 2 months ago.

When I told my friend I was having a package delivered by UPS he commented about how bad they are. Didn’t think too much of it until the day my package was supposed to arrive and nothing came. Took...

When I told my friend I was having a package delivered by UPS he commented about how bad they are. Didn’t think too much of it until the day my package was supposed to arrive and nothing came. Took hours into the next day for them to finally say it wasn’t coming yesterday. However, I did get a “delivery attempted.” Which I know is a lie because my cameras show no ups truck anywhere near my house. But whatever, maybe today they’ll do better *sarcasm*

 – About 2 months ago.

A document envelope was shipped from Egypt to Canada on 31 Dec that was never delivered, the shipment was last seen in Köln in Germany. Customer support is not helpful and tend to push back. I ed an...

A document envelope was shipped from Egypt to Canada on 31 Dec that was never delivered, the shipment was last seen in Köln in Germany. Customer support is not helpful and tend to push back. I ed an investigation and nothing happened for more than two weeks. UPS processes when a shipment is not delivered is dismal. I used another courier to send another document and got it in three days.

 – About 2 months ago.

update, these clowns call this AM, only put one of the packages on the truck, wont tell me when they are going to deliver but expect me to stay home all day because they want a signiture., as if I...

update, these clowns call this AM, only put one of the packages on the truck, wont tell me when they are going to deliver but expect me to stay home all day because they want a signiture., as if I can sit and wait for them with no window of delivery.

offered for them to drop it at UPS store, they can not get that figured out even though I have a PO there.

 – About 2 months ago.

OH BTW never attempt to reach anyone that has leverage at this company. They all have the same tune, its above my pay grade. Never use this worthless company, the union must have them by the...

OH BTW never attempt to reach anyone that has leverage at this company. They all have the same tune, its above my pay grade. Never use this worthless company, the union must have them by the throat. They need to get some young College educated folks in there. It appears that tenured ramp employees are making all the decisions.

 – About 2 months ago.

here is a second reason I hate this soul less company. I ordered via Amazon for delivery Friday. I'm not home and they want a signature so no delivery. I call in and am told I must register...

here is a second reason I hate this soul less company. I ordered via Amazon for delivery Friday. I'm not home and they want a signature so no delivery. I call in and am told I must register with their on line portal. I do it from the confines of my cell phone. try to change to no signature which their agent insists I can do. Come Monday, no attempt to deliver even though one of the two tracking numbers clearly showed delivery to my home between 3:30 PM and 5:30pm. I spoke with numerous agents and they all give me different answers and promise call backs, no one ever called back.

Several themes showed through. They don't work past 4PM, they aren't interested to responding in an urgent fashion to their own mistakes, they don't understand their own customer portal. (The people who answer the phone (all are overseas, are polite but they don't have any resources to help and the people here in the US are clueless).

This company may not be around in a few years because they dont take their business seriously. Sell this stock if you have it. They are losers......

 – About 2 months ago.

I went through a ugly divorce and lost my children . My sister sent my children's photo's to me via UPS. I have proof that the package was addressed correctly.I have the the tracking number....

I went through a ugly divorce and lost my children . My sister sent my children's photo's to me via UPS. I have proof that the package was addressed correctly.I have the the tracking number. I called UPS and they where of no help, they told me numberous times that they were looking for the box and never called back. I would call again and they would say they didn't run a search and this was the first time they had heard of this issue. So we would start over. This happened 4 times and my sister who sent the photo's went through this too. Then I went to the UPS terminal in Mt Pleasant SC and tried to speak directly to the terminal manager. He would not come out and speak to me and yelled at me and used 4 letter words on the phone. Eventually he hung the phone up in my ear.

As if I didn't feel bad enough, this butt head treated me terrible after all the effort I went through to try to get the memories of by children as I was recovering from stage 4 cancer.

 – About 2 months ago.

Filing claims with them is an absolute nightmare. They make their claims process so difficult to navigate, that it isn't worth the time to do it. A$$holes!...

Filing claims with them is an absolute nightmare. They make their claims process so difficult to navigate, that it isn't worth the time to do it. A$$holes!

 – About 2 months ago.

I ordered a sword online from Canada. My package gets stuck in Anchorage for a week with a Severe Weather scan. It gets a Departure scan after a week, then get a Severe Weather scan the next morning....

I ordered a sword online from Canada. My package gets stuck in Anchorage for a week with a Severe Weather scan. It gets a Departure scan after a week, then get a Severe Weather scan the next morning. I ordered another package via FEDEX in that week and it arrived on time, and was processed through Anchorage. How the f%@k can FEDEX move a package out of Anchorage but UPS can't, and in less time. I will make sure I never use UPS again.

 – About 2 months ago.

According to UPS tracking my package was shipped from New Jersey 9 days ago and is still there! I'd heard New Jersey is a fetid heap of rotten human excrement so massive that decent people cannot...

According to UPS tracking my package was shipped from New Jersey 9 days ago and is still there! I'd heard New Jersey is a fetid heap of rotten human excrement so massive that decent people cannot escape, but my package only weighs a couple of pounds -- even UPS should be able to achieve escape velocity to exit the turnpike and put my package on a f%@king plane already!

 – About 2 months ago.


This is the by far THE WORST MOST INEFFICIENT SERVICE WITH REPS
from foreign countries who absolutely know NOTHING.
I was charged unfair prices from a company who has their own UPS...


This is the by far THE WORST MOST INEFFICIENT SERVICE WITH REPS
from foreign countries who absolutely know NOTHING.
I was charged unfair prices from a company who has their own UPS acct
and I am not able to get an honest price from any UPS person on the planet.
They are all from foreign lands and they are all complete IDIOTS.
A zip code in nashville, Tennessee charged Me an INFLATED PRICE FOR A PACKAGE WEIGHING 0.1 OZ. WIDTH AND HEIGHT 8X9 SMALL PADDED ENVELOPE.., THE PRODUCT PRICE WAS 7.12 AND THE SHIPPING WHICH WAS NOT GIVEN TO ME ON THE INTERNET ORDER UNTIL I HIT SUBIT
WAS 19.87, I AM IN DISPUTE WITH THE COMPANY ... I HAD TO WAIT OVER A WEEK TO SPEAK TO A "MANAGER" WHO WAS "OUT OF TOWN" I WAS ASSURED I WOULD GET A CALL UPON HER RETURN.. HAVE I? NO.. IT'S ALREADY IN BANK DISPUTE. THIS IS SO DAMN UNFAIR TO PEOPLE,

BOTTOM LINE SINCE THIS COMPANY HAS "THEIR OWN UPS" ACCT. THEY CAN ACTUALLY GET AWAY WITH INFLATED CHARGES,

INSANE ABSOLUTELY INSANE

 – About 2 months ago.

2 weeks late, nice....

2 weeks late, nice.

 – About 2 months ago.

try to do anything --> UPS website craps itself --> portal to cthulhu opens...

try to do anything --> UPS website craps itself --> portal to cthulhu opens

 – About 2 months ago.

2-day shipping - sincerely guy 4 days later ...

2-day shipping - sincerely guy 4 days later

 – About 2 months ago.

I’ve lost count of all the times ups has failed. How hard is it to walk up one flight of stairs, to deliver a package?? Not to mention the number of times delivery dates have been extended due to...

I’ve lost count of all the times ups has failed. How hard is it to walk up one flight of stairs, to deliver a package?? Not to mention the number of times delivery dates have been extended due to various reasons. My latest interaction with ups was over a package that was to be delivered and wasn’t, because the date was on a saturday. Ok, so don’t promise to deliver it on a saturday, if you don’t deliver on saturday. Pause for dramatic affect... yeah, they do deliver on saturday. I guess they just didn’t want to deliver on saturday. You failed, ups.

 – About 2 months ago.

THEY LOST A f%@kING CAR WHEEL.

I SENT 4 WHEELS AND THE BUYER RECEIVED 3. HOW THE f%@k DO YOU LOSE A WHEEL....

THEY LOST A f%@kING CAR WHEEL.

I SENT 4 WHEELS AND THE BUYER RECEIVED 3. HOW THE f%@k DO YOU LOSE A WHEEL.

 – About 2 months ago.

Tracking updated to "out for delivery" at 9am this morning... it is now 4pm. The UPS center is like 20 mins away. Is the truck driving all over Florida? I understand there are other packages...

Tracking updated to "out for delivery" at 9am this morning... it is now 4pm. The UPS center is like 20 mins away. Is the truck driving all over Florida? I understand there are other packages to be delivered but I didn't think they only had one truck for this entire state.

 – About 2 months ago.

Remember a day or two late on a package is not the end of the world. Focus on kindness, it's way to easy to hate or get upset anymore. It takes a lot of effort to think positively or to be...

Remember a day or two late on a package is not the end of the world. Focus on kindness, it's way to easy to hate or get upset anymore. It takes a lot of effort to think positively or to be optimistic.

Your tool, cell phone or video game will make it. Relax your mind & spirit.

You're tearing yourself up or virtually nothing in the whole realm of life.

😊

 – About 2 months ago.

The VA send me an emegerncy ville of insulan, overnight delivery so what does UPS do, it's 5 PM and still Out For Delivery! Overnight indicitates a sense of urgency but not so with UPS. I have a...

The VA send me an emegerncy ville of insulan, overnight delivery so what does UPS do, it's 5 PM and still Out For Delivery! Overnight indicitates a sense of urgency but not so with UPS. I have a small company and last year they lost an large 90 Lb oriental rug, very largs, inside theif I'm sure. What reaqlly pissed me off beside losing it was thier system is designed to route all claims and complaints overseas to INDIA. You cannot speak to anyone here in the US. I switched to FedEx and UPS keeps sending me offers to come back....NO WAY.

 – About 2 months ago.

Superintendent 20 family Queens NY, for 5yrs UPS only delivery 5% of items , all other diverted to UPS pick up center, delays and frustration, asked for AM delivery for building, but no help, all...

Superintendent 20 family Queens NY, for 5yrs UPS only delivery 5% of items , all other diverted to UPS pick up center, delays and frustration, asked for AM delivery for building, but no help, all delivery made at 3 and 4 PM, NO one home this time ,30 missed diliverys for Christmas Holidays, NONE MISS FROM USPS AND FED EX, they leave in hall way of main entrance, no problem !!!!! My tenants are pissed off at UPS, they SUCK

 – About 2 months ago.

So update if you guys have been reading my most recent delivery, UPS was indeed late and on the day of the delivery I checked and my package arrived in my city on the day it should be delivered, so I...

So update if you guys have been reading my most recent delivery, UPS was indeed late and on the day of the delivery I checked and my package arrived in my city on the day it should be delivered, so I called them at noon and asked so will my package be delivered since it is in the city and its only noon and it will be late if not delivered today, and the UPS clown said nope, delivery tomorrow. I say, but you are guaranteeing delivery by end of day, and then he says, nope not going to happen, and I say, what about the binding contract you have with me for delivery by end of day, and he says, sorry not going to happen, so I say well I will be happy to help out and pick up at the depot, and save you guys the gas on the trip, and he says sorry not going to happy, and I say well its in the city you wont deliver it even though you deliver till 8pm and its only noon and you wont let me pick it up at all. Then I say if its not delivered today I wil ask for refund he says you will have to get it from the shipper. I call the shipper and they gladly gave the money back, and they said they will get it from UPS. So long story short UPS will be delivering a package from the US from Florida all the way to Canada in Winnipeg for free, the price tag on that shipping 52 US dollars or 65 Canadian, and that is on the house, and all UPS had to do was in 5 hours deliver a package that was in the city or let me pick it up at my expense, so no I get a free delivery that UPS still has to deliver, but they are totally out the shipping cost. Stupid or what.

 – About 2 months ago.

So my expected and expensive Nikon camera was promised to be delivered today. It arrived at my local ups at 430am, then at 830am it updated to say that it has been delayed due to weather conditions. I...

So my expected and expensive Nikon camera was promised to be delivered today. It arrived at my local ups at 430am, then at 830am it updated to say that it has been delayed due to weather conditions. I guess 60 degrees and sunny, without a hint of wind and clear blue skies makes it too difficult to do their job? f%@king Bullshit. I have a serious deadline to meet and they f%@ked me over hardcore. Stupid assholes.

 – About 2 months ago.

I have had to wait a lot for ups package. They suck. Even ndair waittill the middle of the nite....go fedex...

I have had to wait a lot for ups package. They suck. Even ndair waittill the middle of the nite....go fedex

 – About 2 months ago.

I had to sign for a very important document, live on the third floor.
They left a note on my front door.. checked my door camera, they didn't even walk upstairs... ...

I had to sign for a very important document, live on the third floor.
They left a note on my front door.. checked my door camera, they didn't even walk upstairs...

 – About 2 months ago.

UPSdiscussions on Browncafe.com
UPS FORUM for the inbred employees

Read how they really feel about their customers

Feel free to leave your comments and watch the...

UPSdiscussions on Browncafe.com
UPS FORUM for the inbred employees

Read how they really feel about their customers

Feel free to leave your comments and watch the bukkake queens come alive

UPS does NOT care about your packages!

ONCE THEY HAVE YOUR MONEY YOU HAVE NO RECOURSE - ABSOLUTELY NONE!

WHY EVER DO BUSINESS WITH A COMPANY LIKE THIS?
MORE IMPORTANTLY WHY DO BUSINESS WITH A COMPANY THAT DOES BUSINESS WITH THEM?????

 – About 2 months ago.

I AM SO GODDAMN TIRED OF THESE PRICKS SERIOUSLY THE WORST SHIPPING COMPANY EVER I ORDERED AND USPS BROUGHT IT 2 DAYS LATER MY PACKAGE FROM UPS IS ONLY 2 POUNDS YOU DUMB f%@kS HOW COULD YOU EVEN LOSE...

I AM SO GODDAMN TIRED OF THESE PRICKS SERIOUSLY THE WORST SHIPPING COMPANY EVER I ORDERED AND USPS BROUGHT IT 2 DAYS LATER MY PACKAGE FROM UPS IS ONLY 2 POUNDS YOU DUMB f%@kS HOW COULD YOU EVEN LOSE IT SO f%@kING BAD THIS IS UNBELIEVABLE

 – About 2 months ago.

UPS Ground just lost my f%@king package i was supposed to get it here a 2 weeks ago BUT NO THESE STUPID f%@kS LOST MY PACKAGE GODDAMN IT I PAID 100 DOLLARS FOR THIS DAMN IT...

UPS Ground just lost my f%@king package i was supposed to get it here a 2 weeks ago BUT NO THESE STUPID f%@kS LOST MY PACKAGE GODDAMN IT I PAID 100 DOLLARS FOR THIS DAMN IT

 – About 2 months ago.

Only UPS can let a mild snow stop packages from moving, yesterday and I should say I live in Canada right along the US border above Grandforks USA. Well we got a small snow fall, and well UPS turned...

Only UPS can let a mild snow stop packages from moving, yesterday and I should say I live in Canada right along the US border above Grandforks USA. Well we got a small snow fall, and well UPS turned that into a full blown sever weather issue. f%@k UPS get a grip we see that shit all the time, the mail still comes, I see all semi’s running up and down the highway delivering stuff to stores, I see happy kids playing outside, I still go to work as well as all the UPS guys, and f%@k do you think those drivers are not getting paid and work. For f%@king sure they are, but if they can find a way to not deliver and sit on their ass and collect money for taking the package and sitting on it like a f%@king chicken with a dead egg well you bet that is the UPS way. UPS if you f%@king cannot handle the weather and mild at that, then find a new business and get the f%@k out of the delivery business. DHL delivers, FedEx is delivering, f%@king shit ass purolator was delivering, but not UPS, nope those fat f%@kers sat in a bar and drank f%@king whisky all night long while my package sat at the border not more than 60 miles from my house. How do I know they were at a bar drinking, lol, well I drove to pembina the border town my package made it to, with hope I might find a UPS depot that I might collect my package, did not find it open, so my wife and I stopped at the local pub to get quick bite and a drink before we hit the road and went home. Well what did we find the UPS truckers sitting in the bar drinking and laugh and have it a good old time. What the f%@k !!! I said, so I went over and started a conversation asked what was up, they said oh we are taking a break and getting off the road the weather is bad, I said we drove from canada and it was fine, he said oh our company leaves the roads at our descretion, and so they take advantage when they can to hav a little break. I said to them all the other trucks are running the roads do not appear to be that bad, he says they do this all the time and its not really an issue they are allowed to be late. I asked what about the people waiting for deliveries, he laughed and said they should have picked Fedex, and then his buddy rolled in laughter. I said you know one of my packages are more than likely on that truck and we were in pembina to try and pick it up cause we knew the lazy ass UPS drivers seemed to be having issues, they stopped laughing at that moment and apologized but still sat in the bar quiet and drinking, it was 8pm when we left it was 6pm when we got there, and those guys where there since 2pm during working hours they admitted. What the f%@k !!! How can UPS hire drunks and lazy ass f%@kers to drive. I will never chose UPS again ever if there is a choice.

 – About 2 months ago.

UPS started adding a 24 dollar fee if your package is above 50 pounds. It use to be over 70 lbs. They kept this new extra fee silent as it hit all businesses nationwide and no one could figure out why...

UPS started adding a 24 dollar fee if your package is above 50 pounds. It use to be over 70 lbs. They kept this new extra fee silent as it hit all businesses nationwide and no one could figure out why their packages were soo expensive to ship. The best part is they did this during the week of Christmas. When asking customer care agents, ups drivers, supervisors, or even managers. Not one of them knew of the new charge. The people on the phone couldn't tell me why my rates have gone up. I had to find an article on MSN to explain it to me before I could find it the 90 page terms and conditions book for 2019. I can say this, the new fee isn't in the first 40 pages.

 – About 2 months ago.

Hey Mr. President, hounorable Donald Trump, if you are looking to help good people out, can you please organize a drone strike on some UPS depots and or trucks, it would be greatly appreciated. Also...

Hey Mr. President, hounorable Donald Trump, if you are looking to help good people out, can you please organize a drone strike on some UPS depots and or trucks, it would be greatly appreciated. Also if not too much trouble can you have the secret service grab a few drivers and or corporate UPS big wigs and do some honest water boarding. Then if you can have them detained for 3 years at some next level black ops sites that I am sure do not really exist, wink wink, ya you know what I mean. Thanks Mr. president.

 – About 2 months ago.

Calm down everyone. Life's too short to get so worked up about a package....

Calm down everyone. Life's too short to get so worked up about a package.

 – About 2 months ago.

I seriously am not sure why no one has ever targeted a UPS truck or depot. Like no one has ever gone after them for all the issues they cause. Yet guys will go after less things for less reasons,...

I seriously am not sure why no one has ever targeted a UPS truck or depot. Like no one has ever gone after them for all the issues they cause. Yet guys will go after less things for less reasons, makes no sense. Wonder why no one has done something to UPS?????

 – About 2 months ago.

Well UPS fails again, my package is 60 miles at the border, it got there at 10:22 AM, its been there all day according to UPS there is weather issues, however, UPS trucks have no place to park at the...

Well UPS fails again, my package is 60 miles at the border, it got there at 10:22 AM, its been there all day according to UPS there is weather issues, however, UPS trucks have no place to park at the border, they have no secret beds in the border office, they are not given badges or guns to sub as a border guard till the weather clears, they are 60 miles from my city and I am sure they delivered the package to the depot and simply do not want to deliver it this day. I called UPS offered to pick up my package at the depot, they commit to the stupid story that my package is still at the border crossing for over 12 f%@king hours, the US border does not want f%@king people at the border hanging around let alone f%@king retard brown suit wearing monkeys like UPS, so they are obviously not at the border for over 12 f%@king hours, however these f%@king asian c*nts they have working for UPS in whatever forieghn country they are in, can barely speak english or understand we know they make shit up, and insult them on the phone, but are too stupid to understand the insults, give retarded info that is simply a UPS lie. What the f%@k !!! UPS tuned down an offer for me to drive to the depot to pickup my package giving them a free out to not deliver the package and still declined to give me my package. UPS must have their balls up the ass of clowns to expect us to believe a package could exist for over 12 hours at a border crossing. UPS kiss my ass.

 – About 2 months ago.

So my package was sent 5 day from UPS, day 1 they already are trying to extort more money with fraud brokerage fee, illegal yes after they agree to deliver for the price they ask for that is it, you...

So my package was sent 5 day from UPS, day 1 they already are trying to extort more money with fraud brokerage fee, illegal yes after they agree to deliver for the price they ask for that is it, you are only to pay for any duties or tax owed and nothing more, so they tell me either pay or lose my package, so I pay and ahead of delivery, so now that I have paid and more than was initally contracted for at the start of service, now they are not delivering the package due to fake weather issues, so they extort money and say they will deliver after you pay, then say sorry no package weather issues. Really how corrupt is UPS, they are criminals, no way should the government allow them to charge more after the fact, yes we must pay the duties and tax, nothing more and surely UPS is not allowed a percentage of the value of the package to clear it, that is like saying it costs more to clear a 10 dollar package vs a 100 dollar package, when in fact the 100 dollar package could be smaller and lighter than the 10 dollar package and the brokerage agent never handles or sees the package, so it costs the same so the brokerage fee should be the same and should be added to all shipping costs up front before UPS accepts the package as they know its international and brokerage fees will be expected, the only reason they do not is cause they want a percentage value of the worth of the package so not till it is a known value will they asses the fee, total extortion and Tom f%@kery. UPS needs an ass kicking by the government and some serious regulations placed upon them as right now they are like teenagers out of control on Crack. They can litterally break the agreement deliver late, ask for more money and you are helpless as they are holding your package hostage and will send it back without warning or hesitation if you never try to argue with them then you are also out the shipping fee and have to repay again, this is the level of extortion UPS uses. UPS and other couriers need policing in a serious way. They treat the receiver of the package as a second rate person as even if you are the one that paid for the shipping you are not the shipper and as such have no rights, horse shit, you are the payer and are the shipper period, since you only contracted the place to ship on your behalf and as such they shipper is only a proxy or yours, thus you are the shipper. UPS hides behind a level of terror and should be treated as mail terrorists. We need a united collalition to deal with corrupt courier companies, UPS is the biggest offender and the worst. If they are late too f%@king bad, if they extort more money too f%@king bad, if they lose the package too f%@king bad, if your package gets stolen too f%@king bad. Shipping with UPS is a bigger risk than hiring a Eskimo on a dog sled, or a homeless guy with one leg and a missing eye carrying a bag of crack and meth. UPS you Suck.......

 – About 2 months ago.

I contacted UPS corporate office via phone, the number is the same as the UPS press number, it will reach the right place, gave him a one hour rant about them always being late and never delivering...

I contacted UPS corporate office via phone, the number is the same as the UPS press number, it will reach the right place, gave him a one hour rant about them always being late and never delivering early like DHL and other places do, and the fact they are twice the price for half the service, and mentioned the asian support line that reaches no english speaking idiots that can barely sting one proper sentence together and asked him how the hell figured that was the right decision for an english speaking help line, needless to say I am getting a call back from corporate to explain all this to me, can you say changes are about to happen, lmao, I suggest everyone reading this do the same, flood them with corporate calls that will require a person to respond, do this enough and changes will happen, they do not want this level of work.

 – About 2 months ago.

Figured out why UPS drivers never deliver early and are always late, they have a mandatory jack off break every 200 miles, they need to stop pull over and pull, yank and tug till she spits on the wind...

Figured out why UPS drivers never deliver early and are always late, they have a mandatory jack off break every 200 miles, they need to stop pull over and pull, yank and tug till she spits on the wind shield, then its a 5 hour lay over to get the windows and seats cleaned and smoke and coffee break to replace fluids lost after the jack off, so its about 10 hours till they can get back on the road ever 200 miles, add it up this math actually works and makes sense.

 – About 2 months ago.

Here is a joke, whats the difference between a UPS driver and a rapist, ............. you can take a rape shower to get the stink off from a rapist, with UPS you just have to stay dirty and take it...

Here is a joke, whats the difference between a UPS driver and a rapist, ............. you can take a rape shower to get the stink off from a rapist, with UPS you just have to stay dirty and take it more.

 – About 2 months ago.

Yup flipping UPS, could have had my package today, but a weather warning came up there was a storm 5 flipping hours behind the truck, so it stopped to wait for the storm to catch up, guess he must...

Yup flipping UPS, could have had my package today, but a weather warning came up there was a storm 5 flipping hours behind the truck, so it stopped to wait for the storm to catch up, guess he must have waited 5 or more hours sitting there, then the announcement package delayed due to stipid driver that instead of driving and staying 5 hours ahead of the storm, thought hhhhhmmmmmm if I wait for it, then I can say heck cannot drive due to weather and get another 5 flipping hours off. Must be nice to get paid unlike real truckers that id the load dont move they dont get paid, but in the UPS school of trucking if the load dont move I get paid and its the customer that gets it in the bum hole, ya yaaaaaaa oooohhhhhh yaaaa yes yes yes harder harder ooooohhhhhhhhhoohohohoohhoohohohohhoohohohhohoohohoho whhhooops sorry about that I will get you a towel, thanks mr ups guy for wiping me off since you are done. Thanks thanks yes thanks.

 – About 2 months ago.

Rainy day and a little chilly.oh Extreme Conditions..bitch please truckers usually intercept tornados lol and u can't deliver cause it's raining out.wtf.thanks ups you killed my live...

Rainy day and a little chilly.oh Extreme Conditions..bitch please truckers usually intercept tornados lol and u can't deliver cause it's raining out.wtf.thanks ups you killed my live animal.hope their company falls.

 – About 2 months ago.

Why even have tracking at all, if the drivers can't even meet the dead line for when everything is supposed to be delivered.....according to the tracker my package was supposed to be delivered 4...

Why even have tracking at all, if the drivers can't even meet the dead line for when everything is supposed to be delivered.....according to the tracker my package was supposed to be delivered 4 days ago and actually arrived in my city, Dallas, then Fort Worth an hour away, then back to Dallas...day 5 now and still waiting for it to arrive

 – About 2 months ago.

Yes every time I get a package via UPS, those idiots always hold a package in a city only 6 hours away from me for 2-3 days when they could have delivered it early. It tracks steady moving right to...

Yes every time I get a package via UPS, those idiots always hold a package in a city only 6 hours away from me for 2-3 days when they could have delivered it early. It tracks steady moving right to me, and very consistant till its just outside me city, then all they do is sit on it till the day of and it moves those 6 hours in lightning speed and is deleivered either on the day or a day late. Cannot tell you how many times I got my package delivered for free, they are always a day late, people please get in the habbit of calling and asking for refund from UPS they are often late. They are never early. I had a package delivered via DHL, it was sent from a place I order many times via UPS, well not only was DHL much faster they were half the cost. UPS was 5 days, and 50 bucks, DHL was 2 says and 26 bucks, and DHL actually delivered in 1 day, yes it was early and at half the cost of UPS. UPS go drive your truck off a bridge if I have the choice it will be with DHL, a company that will deliver early and on time.

 – About 2 months ago.

These guys are so f%@king lazy. Multiple times I’ve had different items arrive at the same time and location and one of them are always delayed to the next even though It is arrived before the one...

These guys are so f%@king lazy. Multiple times I’ve had different items arrive at the same time and location and one of them are always delayed to the next even though It is arrived before the one that got shipped out today and the one that was delayed arrived at 4:30 am here and didn’t bother to ship it out 🤦‍♂️

 – About 2 months ago.

Всем привет, хотела бы поинтересоваться где вы отдыхаете? Собираемся с друзьями попутешествовать и увидели...

Всем привет, хотела бы поинтересоваться где вы отдыхаете? Собираемся с друзьями попутешествовать и увидели [url=https://www.tourister.ru/world/europe/spain/city/barcelona/news/9119]тут[/url] советы для путешественников. В принципе есть желание слетать к морю в Европу например во Францию, Хорватию либо в Черногорию. Посоветуйте где на данный момент лучше отдохнуть?

 – About 2 months ago.

3 packages across 2 shipments and they have failed to meet promised delivery dates. They don't care and the 4th package that I had sent Fedex ground got there a day early. Just try to get your...

3 packages across 2 shipments and they have failed to meet promised delivery dates. They don't care and the 4th package that I had sent Fedex ground got there a day early. Just try to get your money back for failling the definitive date and they give you the run around. I am going full fedex now despite the price difference.

 – About 2 months ago.

It looks as though all the negativity about UPS that I read is true! Not only do they suck at delivering packages...they suck at building their buildings. Using crappy contractors to buildout...

It looks as though all the negativity about UPS that I read is true! Not only do they suck at delivering packages...they suck at building their buildings. Using crappy contractors to buildout interiors of their buildings in CA SUCKS!

 – About 2 months ago.

UPS SUCKS f%@kING DICKS. Package late by 3 months. Overnight delivery my f%@king ass. I had important documents that delayed my flight because UPS can't get their shit together....

UPS SUCKS f%@kING DICKS. Package late by 3 months. Overnight delivery my f%@king ass. I had important documents that delayed my flight because UPS can't get their shit together. Un-f%@king-believable. I could have literally f%@king walked to my destination faster. UPS can suck on my left nut.

 – About 2 months ago.

Left out in the snow and -11C weather without knocking once to indicate the package had arrived. They were computer parts and their laziness costed me 200 dollars worth of parts. Seller won't...

Left out in the snow and -11C weather without knocking once to indicate the package had arrived. They were computer parts and their laziness costed me 200 dollars worth of parts. Seller won't accept refund since its now broken even though I haven't opened it. Thanks UPS, f%@king idiots.

 – About 2 months ago.

Well it's been 1 month, no attempt at first delivery. Still in transit. 10 calls over 10 days later, I was told at least 5 times - it was going to show up on a certain day. Reps have no clue and...

Well it's been 1 month, no attempt at first delivery. Still in transit. 10 calls over 10 days later, I was told at least 5 times - it was going to show up on a certain day. Reps have no clue and just seem to lie about the status. Asked for a call back to get a status on my 1 month late package. No call back now 3x asked for a call back.

 – About 2 months ago.

Got a bulletin board from Amazon via UPS today, the box was bent so badly the board frame was broken. They just don't care what happens to your packages. ...

Got a bulletin board from Amazon via UPS today, the box was bent so badly the board frame was broken. They just don't care what happens to your packages.

 – About 2 months ago.

UPS f%@king assholes ...

UPS f%@king assholes

 – About 2 months ago.

North Bay
Same severe weather delay on the 13th. Must have been the same excuse as in Toledo as our weather was clear and roads in good condition. Funny thing is both Canada Post and FedEx made...

North Bay
Same severe weather delay on the 13th. Must have been the same excuse as in Toledo as our weather was clear and roads in good condition. Funny thing is both Canada Post and FedEx made their deliveries to my home - no issues. Getting a delivery from Purolator today - no update from UPS.

 – About 2 months ago.

I got a surfer dude Cali missing driver now who says dude every other word. Charlie don't surf. ...

I got a surfer dude Cali missing driver now who says dude every other word. Charlie don't surf.

 – About 2 months ago.

DORAVILLE GA Yet another UPS Red before 10:30 delivery, UPS says 3:30 - 7:30PM. Package sitting at UPS since yesterday. I hate UPS....

DORAVILLE GA Yet another UPS Red before 10:30 delivery, UPS says 3:30 - 7:30PM. Package sitting at UPS since yesterday. I hate UPS.

 – About 2 months ago.

UPS is horrible wish my merchant used a different courier even a biking courier service is faster than them...

UPS is horrible wish my merchant used a different courier even a biking courier service is faster than them

 – About 2 months ago.

Bruh I literally ordered some shit from Best Buy, just some new steelbooks. They legit tossed that shit on the porch so my Kill Bill Vol. 1 Steelbook won't shut properly because it's f%@king...

Bruh I literally ordered some shit from Best Buy, just some new steelbooks. They legit tossed that shit on the porch so my Kill Bill Vol. 1 Steelbook won't shut properly because it's f%@king busted. The Kill Bill Vol. 2 also had some dents. Never again UPS.

 – About 2 months ago.

I do believe I'm going to speak to an attorney......

I do believe I'm going to speak to an attorney...

 – About 2 months ago.

UPS sucks because I took the day off work ($400) to wait for my signature required bed (I get small UPS deliveries several times a month, they know my address) to see my status change to...

UPS sucks because I took the day off work ($400) to wait for my signature required bed (I get small UPS deliveries several times a month, they know my address) to see my status change to "attempted delivery unsuccessful" without my doorbell ringing or so much as a knock. No attempt at delivery was made. UPS SUCH

 – About 2 months ago.

UPS SUCKS because its 55 degrees in Ohio January 13th ( WINTER) and my package is delayed due to SEVERE WEATHER CONDITIONS?????...

UPS SUCKS because its 55 degrees in Ohio January 13th ( WINTER) and my package is delayed due to SEVERE WEATHER CONDITIONS?????

 – About 2 months ago.

We keep getting packages for the former owners of our home and nothing we tell UPS will get them to stop delivering them! Speaking to the driver he just lies and say, "This isn't my route, you...

We keep getting packages for the former owners of our home and nothing we tell UPS will get them to stop delivering them! Speaking to the driver he just lies and say, "This isn't my route, you need to call it in." Well, we called it in and he is in fact our driver, and he is supposed to respect our request!

 – About 2 months ago.

Ups is a bunch of liars and lost two packages in one week I hope they close down their business!!!!...

Ups is a bunch of liars and lost two packages in one week I hope they close down their business!!!!

 – About 3 months ago.

On the way: Delivery attempted
An attempt was made to deliver your package, but the front door, mailbox, or driveway was not accessible. Please look for a notice of attempted delivery for the...

On the way: Delivery attempted
An attempt was made to deliver your package, but the front door, mailbox, or driveway was not accessible. Please look for a notice of attempted delivery for the next steps.

PATENTLY FALSE. UPS . and FedEx have NEVER found this problem.

On the way: Delivery attempted
An attempt was made to deliver your package. You may find a notice of attempted delivery that provides more information.

No notice, and heck, delivery "Attempted"? What prevented the delivery agent from letting go of the package as he was holding it in front of my door? It's undisclosed.

I've seen "No secure location to leave package"

BALONEY!

I've seen piles of Amazon boxes, ALL from USPS literally dumped in the road in front of our mailbox row, some of the packages just blowing away. Each one of those packages becomes an hour or two of a customer trying to track down their package.

In short, Amazon is using a "delivery company" that refuses to actually "deliver packages". I need an Amazon replacement.

 – About 3 months ago.

ATTEMPTED DELIVERY 2 TIMES AND NOW WAITING BS...

ATTEMPTED DELIVERY 2 TIMES AND NOW WAITING BS

 – About 3 months ago.

UPS attempted delivery 3 times
once at 5:26am
second at 7:50pm
third at 7:18pm

First off who delivers a package at 5:26 in the morning?
Secondly, either I or...

UPS attempted delivery 3 times
once at 5:26am
second at 7:50pm
third at 7:18pm

First off who delivers a package at 5:26 in the morning?
Secondly, either I or someone I live with was home at all times of delivery.
No notices, phone calls, knocks, rings or anything. Now I have hassle the sender into resending it.

 – About 3 months ago.

My “10 BuSiNeSs DaY gUaReNtEe” has been on it’s 18th goddamed day, like holy f%@k. My package has been sitting at a post office for over two weeks now. UPS is absolute garbage. $7 for shipping...

My “10 BuSiNeSs DaY gUaReNtEe” has been on it’s 18th goddamed day, like holy f%@k. My package has been sitting at a post office for over two weeks now. UPS is absolute garbage. $7 for shipping that’ll never come, meanwhile Amazon has $9 shipping that comes in two f%@king days.

 – About 3 months ago.

It should be known that the tracking progress information doesn’t mean anything. Those “updates” are based on the trailer supposedly containing your parcel. Only UPS can advise of a...

It should be known that the tracking progress information doesn’t mean anything. Those “updates” are based on the trailer supposedly containing your parcel. Only UPS can advise of a “physical” scan even though you’ll get different information each time you contact their customer service.

 – About 3 months ago.

I ordered an umbrella through amazon prime since I lost mine earlier in the week. It was supposed to arrive by today. I’m going on a trip tomorrow and it’s supposed to rain. The package didn’t...

I ordered an umbrella through amazon prime since I lost mine earlier in the week. It was supposed to arrive by today. I’m going on a trip tomorrow and it’s supposed to rain. The package didn’t come. At 5:05 they wrote “delayed, late delivery”. I called tracking and they said it’s coming tomorrow. Well too late. I’m going to have to buy one in the train station probably, unless I can find time to get to a store before i leave. I contacted Amazon and at least they are giving me a refund and I cancelled my Prime. I’m going to start supporting the local stores more and no more online shopping since the delivery is terrible. The only one that is any good is Fedexj

 – About 3 months ago.

My daughter's refurbed Mac laptop shipped from Florida by ground (actually by rail in a box on a railcar)
3 days later it was in Minneapolis, according to the tracking.
She says it...

My daughter's refurbed Mac laptop shipped from Florida by ground (actually by rail in a box on a railcar)
3 days later it was in Minneapolis, according to the tracking.
She says it was "out for delivery" for 3 days but never showed up.
Then returned to shipper. In Florida.
The shipper says they re-shipped it. another 2.5 days to Minneapolis.
Now is the 3rd day when the tracking code says "arrived minneapolis" and the tracking my daughter has says only
"arrived Minneapolis"
When she phone local UPS they say "it's out for delivery, we have the same info as you" but when she checks the tracking, it's "arrived Minneapolis"
This is the second day when UPS customer service says "out for delivery" and the tracking says only "arrived Minneapolis"
No, there's something fishy here.
Please consider there may be job openings at UPS soon :)

 – About 3 months ago.

Well my 5 business day guaranteed delivery is now in its 6th day with the ordered item nowhere to be found.. Last update was 96 hrs ago from Hodgkins ILL.. These have to be the most inept service...

Well my 5 business day guaranteed delivery is now in its 6th day with the ordered item nowhere to be found.. Last update was 96 hrs ago from Hodgkins ILL.. These have to be the most inept service providers I have ever seen.. If the company had shipped item via FedEx as advertised, item would have been delivered by now, or at the latest tomorrow.. If the item should show locally within the next 8 hrs, it will sit at the distribution center another 72 hrs before I receive it... Pathetic Delivery Service Provider

 – About 3 months ago.

UPS is the only service unwilling to deliver to my biz in weather conditions every other service has no problems with...

UPS is the only service unwilling to deliver to my biz in weather conditions every other service has no problems with

 – About 3 months ago.

I ordered something on Amazon with 2 day shipping, my package shipped thru UPS and there was no extreme weather conditions to stop them from delivering. It has been in my town’s local UPS store for...

I ordered something on Amazon with 2 day shipping, my package shipped thru UPS and there was no extreme weather conditions to stop them from delivering. It has been in my town’s local UPS store for over 24 hours and it hasn't moved. UPS is a terrible service

 – About 3 months ago.

Amazon, if you’re listening... Please buy UPS!!!!!!...

Amazon, if you’re listening... Please buy UPS!!!!!!

 – About 3 months ago.

So today I've been waiting for a call back from the local center since 3:30 this afternoon. I've called UPS twice, had the vender involved call. Still no call back. Now I've been calling...

So today I've been waiting for a call back from the local center since 3:30 this afternoon. I've called UPS twice, had the vender involved call. Still no call back. Now I've been calling all vendors and informing them if the won't ship via FedEx, I'm no longer doing business with them. So far 5 have been called, six more to go.
UPS is the worst, sorry union protects the delivery drivers.

 – About 3 months ago.

A light flurry of snow and ups couldn't deliver, stated "EXTREME CONDITIONS" .
But USPS and FedEx both delivered....

A light flurry of snow and ups couldn't deliver, stated "EXTREME CONDITIONS" .
But USPS and FedEx both delivered.

 – About 3 months ago.

Have had two separate orders of the same item list in shipment. CS is a bunch of illiterate bafoons. Won’t give me any more info other than the tracking provides. Every day tracking indicates...

Have had two separate orders of the same item list in shipment. CS is a bunch of illiterate bafoons. Won’t give me any more info other than the tracking provides. Every day tracking indicates arriving today for 7 strait days but item has not moved. Incompetent fools

 – About 3 months ago.

They claim they deliver packages when they don't!...

They claim they deliver packages when they don't!

 – About 3 months ago.

Delivered my package to the wrong address and wont give me any info about it. Cannot get hold of an actual person to inquire. UPS sucks....

Delivered my package to the wrong address and wont give me any info about it. Cannot get hold of an actual person to inquire. UPS sucks.

 – About 3 months ago.

I shipped a computer across country with insurance. When it arrived it was so damaged the steel case was bent. The online claim web service doesn't actually work. it just has you fill out...

I shipped a computer across country with insurance. When it arrived it was so damaged the steel case was bent. The online claim web service doesn't actually work. it just has you fill out information then it restarts the process without processing the claim. I had to call in, but the support person told me that I wasn't the claimant, the ups store franchise was. After assuring me that a claim had been started, the phone support refused to provide any claim ID. So it's up to me to coordinate with a store across the country on a claim with no number?? UPS is utter crap.

 – About 3 months ago.

I live about 50 miles from the UPS center in Montrose, Colorado. I really cannot fathom why my package was in Montrose on Monday morning ended up in Jacksonville, FL, on Thursday morning. I suppose...

I live about 50 miles from the UPS center in Montrose, Colorado. I really cannot fathom why my package was in Montrose on Monday morning ended up in Jacksonville, FL, on Thursday morning. I suppose UPS just wanted to make sure it was well traveled before reaching its final destination. Any guesses on where it will go before I receive it? I have emailed UPS, but don't really expect a substantive reply. Far from the first time something like this has happened for items shipped to me by UPS.


01/09/2020 10:24 A.M. Atlanta, GA, United States
Arrival Scan

01/09/2020 4:15 A.M. Jacksonville, FL, United States Departure Scan
01/06/2020 6:52 A.M. Montrose, CO, United States Arrival Scan
01/06/2020 5:00 A.M. Montrose, CO, United States Destination Scan
01/05/2020 11:10 P.M. Commerce City, CO, United States Departure Scan
01/04/2020 5:29 A.M. Montrose, CO, United States Arrival Scan
01/03/2020 9:55 P.M. Aurora, CO, United States Departure Scan
01/03/2020 9:48 A.M. Aurora, CO, United States Arrival Scan
01/03/2020 12:41 A.M. Lenexa, KS, United States Departure Scan
Past Event Shipped 01/02/2020 2:01 P.M. Lenexa, KS, United States
Origin Scan

 – About 3 months ago.

I paid extra to have a package delivered by today. UPS for days says it’s going to be delivered by the end of the day. I’ve already a history with the company sucking because they can’t seem to...

I paid extra to have a package delivered by today. UPS for days says it’s going to be delivered by the end of the day. I’ve already a history with the company sucking because they can’t seem to ever deliver a package until just before 9pm to my house. So today I’m waiting and waiting. I see UPS trucks driving around my neighborhood. I check the tracking and it says the package was handed off to USPS and will now arrive in 3-7 days. I want to punch something.

 – About 3 months ago.

UPS supposedly attempted delivery of my package today and couldn't find anyone to deliver it to. I work in a busy office with a public counter and it's bullshit that there was no one...

UPS supposedly attempted delivery of my package today and couldn't find anyone to deliver it to. I work in a busy office with a public counter and it's bullshit that there was no one available. I tried the virtual chat and got nowhere so I tried calling and repeated that long ass tracking number dozens of times and the system couldn't understand what I was saying. UPS really does suck!

 – About 3 months ago.

Dude lazy ass people drive me crazy. Driver didn’t even get out of his damn truck to deliver packages. Just reported that I was not home during delivery. I know this is BS. 1. Because I had no...

Dude lazy ass people drive me crazy. Driver didn’t even get out of his damn truck to deliver packages. Just reported that I was not home during delivery. I know this is BS. 1. Because I had no notice on my door. 2. I was home all day, close to the door. 3. I saw his lazy ass sitting on the parking lot 5 minutes before them saying an attempt was made.

I mean just don’t lie.

 – About 3 months ago.

I will no longer do business with any company/vendor who contracts with UPS for their delivery services due to multiple failures to deliver to an address a short-distance from a major regional hub...

I will no longer do business with any company/vendor who contracts with UPS for their delivery services due to multiple failures to deliver to an address a short-distance from a major regional hub (Phoenix/Goodyear). The packages make it on to the truck, tracking # says they'll be delivered that day and they never show up! Then for a day or two, the packages appears to be in limbo again, the system says they are "in transmit" before they get loaded on to another truck with an "out for delivery today" message. Guess what? They are not delivered and the same packages go through this cycle 7 to 10 times before they finally arrive. The packaging is so beat-up that half of what was in the box/envelope is gone! There is nothing you can do about it, you are basically held hostage and that is why UPS SUCKS!!!

 – About 3 months ago.

I was going to get my package today, but seems the drivers cant read maps or read STREET SIGNS WHERE IT SAYS THE ADDRESS ON, HARD STUFF.

Im not even mad, Im going insane over this...

I was going to get my package today, but seems the drivers cant read maps or read STREET SIGNS WHERE IT SAYS THE ADDRESS ON, HARD STUFF.

Im not even mad, Im going insane over this stupidity.

Support tells me they can fix this, they will send package later today and call me about it. Guess what, I get home from work. NO PACKAGE; AND NO PHONECALLS ALL DAY.

This is seriously the most worst company ever to post stuff through, DO NOT use this UPS garbage. anything other than UPS is really efficient and quick, but UPS just plain sucks man.. not evne mad.. #Mad

 – About 3 months ago.

Ordered some tropical fish online. I was told not to worry that they would arrive by noon the next day. It's almost 3 PM and no delivery yet. I'm afraid that they will show up dead. ...

Ordered some tropical fish online. I was told not to worry that they would arrive by noon the next day. It's almost 3 PM and no delivery yet. I'm afraid that they will show up dead. Can't talk to a live person, only a "virtual assistant". They say delivery by the end of the day which means I will have to put everything else on hold and wait until up to 9 PM. I will never use UPS for anything if I can help it. They really do suck!

 – About 3 months ago.

I work in a warehouse that handles the inbound returns for our customers. UPS is unfortunately the company Amazon chooses to use to ship all those returns back to us. UPS will routinely NOT bring a...

I work in a warehouse that handles the inbound returns for our customers. UPS is unfortunately the company Amazon chooses to use to ship all those returns back to us. UPS will routinely NOT bring a package to us and will mark it as delivered anyway! This happens to us multiple times a week.

Sometimes the drivers will even be so bold as to leave the packages without taking a signature, and then will auto-fill the last signature they had on file, even though that person didn't sign for any packages! One of my coworkers was nearly fired because a UPS driver said an important package was delivered when it wasn't, and auto-filled their signature for the package.

 – About 3 months ago.

UPS is starting off the year like normal. My last two shipments were scheduled to be delivered on certain days. Then tracking shows the delivery date had been pushed back by another day. This...

UPS is starting off the year like normal. My last two shipments were scheduled to be delivered on certain days. Then tracking shows the delivery date had been pushed back by another day. This happens frequently when my vendors ship with UPS. FedEx is never a problem.

First shipment of the year was due in on Monday, January 6. The package made great progress to Lenexa, Kansas and was due to make the 2.5 hour trip to Des Moines and then on to Davenport. This process easily takes place during the evening and overnight hours. However, UPS decides to let the package sit an extra day in Lenexa and then bump the delivery back by a day. I did receive the package yesterday on January 7.

Second shipment of the year was due in today, January 8 and the package made great progress to the Hodgkins terminal near Chicago yesterday and I am thinking that they have redeemed themselves for the first botched delivery as the next destination is typically Davenport. However, UPS decides to send the package over to Indianapolis and add another day to the delivery. The irony is that the package came through Indianapolis on the way to Hodgkins Supposedly I will receive it tomorrow after the package has had another night to freeze in a feeder trailer.

I'm starting to develop new slogans for UPS that they can use for honest advertising.

"UPS, when it absolutely has to be there...sometime"

"At UPS, we'll never exceed your expectations"

"UPS, you want it when?" (Insert old cartoon here)

UPS could take some pointers from FedEx in that if a package arrives at their facility earlier than the delivery date, then just get it delivered. FedEx does this and exceeds expectations. Not UPS.
If the package gets to a destination sort facility early it will sit until the delivery date (or later).

My father worked for UPS for 37 years and they used to be a great company. In fact I know a lot of UPS employees who are all great people. Today I just had to vent and hope that UPS will make improvements in their logistics.

 – About 3 months ago.

You'd think these people would understand the only way to order something is if you have money.... and the way most people get money? Get this.... they GO TO WORK. How the H%@# do they expect you...

You'd think these people would understand the only way to order something is if you have money.... and the way most people get money? Get this.... they GO TO WORK. How the H%@# do they expect you to sit at home all day waiting for a package that needs to be signed while giving NO time frame other than 9PM??? And if you miss the ONE MINUTE window in that 12 hour time frame you have had to wait, you have to do it all over again. It's 2020 UPS, get it together or I will forever be passionate advocate against using your services.

 – About 3 months ago.

I left a number to call - didn't call
Told my neighbour to accept it - they didn't let him
Change to a pick up point - A day later still not there...

I left a number to call - didn't call
Told my neighbour to accept it - they didn't let him
Change to a pick up point - A day later still not there

 – About 3 months ago.

I paid 10€ extra for getting the UPS faster delivery.
I got mail from UPS about delivery date I staid home for waiting the package.
and in the evening, I get mail that delivery could not...

I paid 10€ extra for getting the UPS faster delivery.
I got mail from UPS about delivery date I staid home for waiting the package.
and in the evening, I get mail that delivery could not be delivered because customer where not on place.
This is false I was home all day and the car was not even coming on place.
This is they way that they are screwing people for not needing delivery home.

 – About 3 months ago.

I live in Vancouver BC, Canada. I ordered my package from LA (Basically).

With that in mind, how does the route below make any sense whatsoever?

In Transit 01/07/2020 9:13...

I live in Vancouver BC, Canada. I ordered my package from LA (Basically).

With that in mind, how does the route below make any sense whatsoever?

In Transit 01/07/2020 9:13 P.M. Concord, ON, Canada
Arrival Scan

01/07/2020 4:25 P.M. Windsor, ON, Canada Departure Scan
01/07/2020 3:46 P.M. Concord, ON, Canada Arrival Scan
01/07/2020 12:18 A.M. Windsor, ON, Canada Arrival Scan
01/06/2020 4:03 P.M. Detroit, MI, United States Arrival Scan
01/06/2020 2:29 P.M. Maumee, OH, United States Departure Scan
01/06/2020 12:07 P.M. Maumee, OH, United States Arrival Scan
12/31/2019 4:55 A.M. Los Angeles, CA, United States Departure Scan
Past Event Shipped 12/30/2019 7:37 P.M. Baldwin Park, CA, United States
Origin Scan

Basically, UPS sent the package to the other side of the continent and it still won't arrive on my doorstep for another week. Given the geography, the entire process should have been 3 days max. I don't even what to begin to wrap my head around the top 4 entries on this schedule...

 – About 3 months ago.

I waited all day for my delivery. It finally ended up in a UPS drop point. It is said in the tracking that an attempt to delivered was made by the driver and he did not get a response. This is false I...

I waited all day for my delivery. It finally ended up in a UPS drop point. It is said in the tracking that an attempt to delivered was made by the driver and he did not get a response. This is false I was home all day. Not only UPS do not give good services, some employees are liar. UPS is getting worse every day.

 – About 3 months ago.

I received a TV yesterday that shipped via UPS. It took them a week-and-a-half to deliver the TV to me. I live 5 miles away from the Amazon warehouse that the shipment originally came from. It was...

I received a TV yesterday that shipped via UPS. It took them a week-and-a-half to deliver the TV to me. I live 5 miles away from the Amazon warehouse that the shipment originally came from. It was delivered in a tattered box, and the TV was completely broken. The screen was cracked, the frame was bent. It looked like it was dropped off of a 10 story building. I processed the return through Amazon for pick up the next day. I waited all day and finally a UPS driver showed up to drop off a package around 6 pm. They had no idea about the return shipment and could not take the TV because there was no call tag for the shipment. Just as that driver drove away another UPS truck showed up to deliver another purchase of mine, same story he also had no call tag and couldn't take the TV. This is a prime example of poor logistics management and scheduling and is the very reason why there are so many posts about the crappy service that we all receive from this company. Calling them now to get a run-around story as to why they didn't pick the TV up as scheduled.

 – About 3 months ago.

This company, UPS just name it, is not reliable. Delays are frequent and when you call and try to get an explanation they sound like they dont care. This company deserve bankruptcy… My delivery was...

This company, UPS just name it, is not reliable. Delays are frequent and when you call and try to get an explanation they sound like they dont care. This company deserve bankruptcy… My delivery was scheduled for January 2nd and it has been rescheduled 3 times. Today, January 7, I am still waiting for my package. I will call the merchant that I have ordered from to let him know not to use UPS in the futur.

 – About 3 months ago.

I hate UPS, every single time one of my packages gets sent by UPS it takes a week for it to make it from the store to the sorting facility. They take way longer then any of the other companies and the...

I hate UPS, every single time one of my packages gets sent by UPS it takes a week for it to make it from the store to the sorting facility. They take way longer then any of the other companies and the customer service is horrible. The shipping label was created 5 days ago and apparently my package is still on route to UPS! Super annoying!

 – About 3 months ago.

UPS claims my packages were delivered at 2:15 pm today but they are no where to be seen. All I keep getting told is the driver pinned my house as the delivery location. My security system however...

UPS claims my packages were delivered at 2:15 pm today but they are no where to be seen. All I keep getting told is the driver pinned my house as the delivery location. My security system however has a different answer. It shows no delivery at all. Last I knew video cameras don’t lie. This is a present for my son’s birthday tomorrow and they have no answers. Someone got a PS4 and games and snowmobile parts for free because not one of my neighbors have shown up with it or admitted to having it. They can’t talk to the driver until tomorrow who by the way delivered in a personal vehicle. Why am I forced to wait for answers when someone clearly can’t do the job that they are being paid for? Absolutely pathetic and disgusting. Nothing but problems every time I order something. How are they still in business?

 – About 3 months ago.

I ordered something and it promises me "By the end of day." Its 8pm now and I hear they dont ship later than 8, disgraceful, disgusting....

I ordered something and it promises me "By the end of day." Its 8pm now and I hear they dont ship later than 8, disgraceful, disgusting.

 – About 3 months ago.

Left my retainers at home so got them shipped to me. Takes a week to get here. UPS drives by on friday, leaves an infonotice. Fine, I sign the back and leave it on the door on Saturday. UPS drives by...

Left my retainers at home so got them shipped to me. Takes a week to get here. UPS drives by on friday, leaves an infonotice. Fine, I sign the back and leave it on the door on Saturday. UPS drives by on saturday, scratches out the friday date and writes saturday's date. WTF? Dude didn't even check the back of the paper? Now my teeth are shifting for 3 more days. Wait til monday. UPS drives by, leaves a notice saying "SORRY YOU HAVE TO SIGN IN PERSON". f%@k that, UPS can pay for my orthodontic correction and teeth wear correction.

 – About 3 months ago.

UPS is terrible at relaying information in a timely manner to the customer. I've had nothing but trouble whenever UPS is used. Currently, I am waiting on a package that should have been delivered...

UPS is terrible at relaying information in a timely manner to the customer. I've had nothing but trouble whenever UPS is used. Currently, I am waiting on a package that should have been delivered 4 days ago. When I called to inquire about what was causing issue, I was advised the driver probably didn't have the time to deliver it today. While I understand they deliver a LOT of packages, what about yesterday or the day before or the day before that. You mean to tell me that in 4 days the driver didn't have time to deliver my package? What sort of trash system do they have for tracking these things? If my package was unable to be delivered the first day, then wouldn't my package be knocked to the top the list for delivery on the second, third or fourth day? Wouldn't there be some sort of priority put to packages that are late? One would think, but with UPS logic leaves the building.

Get. Your. Self. Together. UPS.

 – About 3 months ago.

I feel for UPS. Supposedly around 92% of Americans shop online at least once a month. That’s an insane amount of deliveries... even after it’s been split up between FedEx and USPS. Mistakes are...

I feel for UPS. Supposedly around 92% of Americans shop online at least once a month. That’s an insane amount of deliveries... even after it’s been split up between FedEx and USPS. Mistakes are going to happen, and UPS has always made things right on my end when they do.

 – About 3 months ago.

I was hired to work seasonal and still haven't been paid. There is no way to get ahold of HR, the hiring manager Jalisha Viney has been screening my calls as well as not returning emails. I was...

I was hired to work seasonal and still haven't been paid. There is no way to get ahold of HR, the hiring manager Jalisha Viney has been screening my calls as well as not returning emails. I was told December 27th my check was mailed still haven't received it. That was 10 days ago, I worked over a month ago.

 – About 3 months ago.

I ordered the AirPod Pros over a month ago. They were supposed to be delivered on January 3rd. They still haven’t arrived...

I ordered the AirPod Pros over a month ago. They were supposed to be delivered on January 3rd. They still haven’t arrived

 – About 3 months ago.

I've been waiting for my 3D printer for over a week, and they "delivered" it on time, but destroyed it in the process. Looks like the resident genius who delivered it was carrying the box...

I've been waiting for my 3D printer for over a week, and they "delivered" it on time, but destroyed it in the process. Looks like the resident genius who delivered it was carrying the box upside down when the bottom separated and the rest of the box fell to the porch. At least Amazon got me a return slip the same day, but I'm still out a printer and will have to wait to get a replacement.

 – About 3 months ago.

Once again, UPS fails to complete their only job - deliver a package. 3rd time in a row UPS didn't deliver on a Saturday as scheduled....

Once again, UPS fails to complete their only job - deliver a package. 3rd time in a row UPS didn't deliver on a Saturday as scheduled.

 – About 3 months ago.

Package has been sitting in Kansas City since December 30. UPS told me to contact USPS because it was transferred to them. Called my local USPS and was told they’ve been getting 500 calls about UPS...

Package has been sitting in Kansas City since December 30. UPS told me to contact USPS because it was transferred to them. Called my local USPS and was told they’ve been getting 500 calls about UPS deliveries stuck in KC. WTF!?

 – About 3 months ago.

I’m done with online shopping I’ll just go to the mall it’s actually less stress...

I’m done with online shopping I’ll just go to the mall it’s actually less stress

 – About 3 months ago.

I’ve been waiting for a package for 2 weeks, I know it was the holiday season but, 2 weeks!! They are terrible ...

I’ve been waiting for a package for 2 weeks, I know it was the holiday season but, 2 weeks!! They are terrible

 – About 3 months ago.

UPS states oh we delivered your package to your front door at 12:49pm. I was home at that time. There was no knock on my door, no ringing of the doorbell. No sign that they were ever there...

UPS states oh we delivered your package to your front door at 12:49pm. I was home at that time. There was no knock on my door, no ringing of the doorbell. No sign that they were ever there including my package. I contact them and they take 8 hours to respond with their delivery confirmation note stating, it was delivered at 12:49 pm. If you have any other issues please contact us. I DID CONTACT YOU YOU FREAKING IMBECILES. You're as useful as a back pocket on a t-shirt. Still waiting for my package. Every time with this lousy company. You need to start issuing black masks for all your employees to wear, since you are robbing us blind with your fees and gross ineptitude.

 – About 3 months ago.

Ups, hands off shipment's not worth the money....

Ups, hands off shipment's not worth the money.

 – About 3 months ago.

Can they not read? We supposedly had two packages delivered to our home last night around 6 pm. We were home. Our dog hears everything. Our doorbell camera showed nobody on our porch anywhere around...

Can they not read? We supposedly had two packages delivered to our home last night around 6 pm. We were home. Our dog hears everything. Our doorbell camera showed nobody on our porch anywhere around that time. Obviously they were not delivered to us. We are past the Christmas rush and it just should not be that difficult to read an address, verify that it matches the one on the package, ring the doorbell (they never do this), and deliver the package. Completely incompetent.

 – About 3 months ago.

UPS, has horrible delivery service!!! My address was clearly marked on package! It was still delivered to the wrong address!! Thank God the person was honest and brought it to my address!

UPS, has horrible delivery service!!! My address was clearly marked on package! It was still delivered to the wrong address!! Thank God the person was honest and brought it to my address!
Packages should never be left on your porch without prior permission.
Fed EX, will at least take the package back and tell you to pick it up from nearest office, this should be the standard procedure! Not everyone us honest. Thank you neighbor!

 – About 3 months ago.

Ordered a soundbar from JBL update said it would be delivered Thursday before end of day! Nothing. So then they say Friday before end of day!!! Nothing. Then on Saturday they say Monday before end of...

Ordered a soundbar from JBL update said it would be delivered Thursday before end of day! Nothing. So then they say Friday before end of day!!! Nothing. Then on Saturday they say Monday before end of day! But it’s not lost! Bullshit they either lost it or the delivery driver can’t handle what’s in his truck!

 – About 3 months ago.

First my package was delayed due to a "mechanical" failure. After a day of no updates I find out it's been sent to kansas city. My city is between where is was shipped from and KC. So, now...

First my package was delayed due to a "mechanical" failure. After a day of no updates I find out it's been sent to kansas city. My city is between where is was shipped from and KC. So, now instead of getting my package on Friday. I probably won't get it until monday.

 – About 3 months ago.

I ordered my regular 5lb bag of coffee but during checkout the USPS flat rate option I'm used to wasn't there, so I chose surepost because at least the post office would still deliver it (UPS...

I ordered my regular 5lb bag of coffee but during checkout the USPS flat rate option I'm used to wasn't there, so I chose surepost because at least the post off