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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 9,432 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 12 hours ago.

Out for delivery should mean out for delivery. It does not to UPS. I have had 2 packages this week alone “out for delivery” for 3 days. It’s always something I NEED never something that I could...

Out for delivery should mean out for delivery. It does not to UPS. I have had 2 packages this week alone “out for delivery” for 3 days. It’s always something I NEED never something that I could wait on. So frustrating. Takes 4 days for an email response, by the way. Crazy.

 – About 12 hours ago.

Ordered something through Amazon Prime which guaranteed delivery through USPS by 9 PM today. I look at package tracking, at 7:26 PM delivery failed because “front door / driveway was not...

Ordered something through Amazon Prime which guaranteed delivery through USPS by 9 PM today. I look at package tracking, at 7:26 PM delivery failed because “front door / driveway was not accessible” despite the fact that we have no gate and our house is a normal suburban house that receives mail everyday, and there were people here during the time of the “attempted” delivery. No truck ever showed up at our house.

This isn’t the first time this has happened either. Never getting anything delivered through USPS ever again if possible.

 – About 13 hours ago.

So sick of ups .. I don’t always have a choice a seller chooses them.. always have time window of 12:30-3:30 .. than it always changes to 3:30 to 9pm.. last 3 packages I see them on the app a 1/4...

So sick of ups .. I don’t always have a choice a seller chooses them.. always have time window of 12:30-3:30 .. than it always changes to 3:30 to 9pm.. last 3 packages I see them on the app a 1/4 mile form my house on my dam street and they call it a day and go home.. And now same thing today... I’m 2 seconds down the f%@king street .. and do they deliver me first thing next day after they don’t deliver ... nope end of day as I see them basically circling around my house all dam day.

 – About 13 hours ago.

I have gotten numerous emails from UPS every day this week telling me packages are arriving by a certain time.
But they don't arrive at all. And UPS is using the COVID-19 crisis as an excuse...

I have gotten numerous emails from UPS every day this week telling me packages are arriving by a certain time.
But they don't arrive at all. And UPS is using the COVID-19 crisis as an excuse to close its call centers.
They don't respond to email queries or even acknowledge customer communications.
UPS is a corporate criminal.

 – About 15 hours ago.

My package requires a signature and the package's status for the last two days is "Out for Delivery". I spent two days just waiting to sign for a delivery. After all these delays, I still...

My package requires a signature and the package's status for the last two days is "Out for Delivery". I spent two days just waiting to sign for a delivery. After all these delays, I still have no idea when my package will arrive and UPS won't even give me a delivery window. Come on now...

 – About 16 hours ago.

my latest experience with ups was when I dropped a package off their truck, I asked the driver to please scan the package for me and he said he did. but 4 days later the tracking was still not...

my latest experience with ups was when I dropped a package off their truck, I asked the driver to please scan the package for me and he said he did. but 4 days later the tracking was still not updated, meaning that the package was not even scanned. I called which I stuck at the answering machine cycle. I decided to live chat with one of their operator, which they told me to wait another 3 days, after which they will launch an investigation. Let's see what happens.
my first experience with ups delivery was with an amazon order, they said they attempted to make a delivery, but I stayed at home for the entire day but no one knocked or ringed the doorbell.

 – About 18 hours ago.

UPS has forgot they are a service company. I have a next day air package NJ-Ohio and I believe it’s lost. Sent on 7-13 ,as Of The scan in KY at 1133pm 7-13 and no customer service agents only run...

UPS has forgot they are a service company. I have a next day air package NJ-Ohio and I believe it’s lost. Sent on 7-13 ,as Of The scan in KY at 1133pm 7-13 and no customer service agents only run around voice mail only to be disconnected after 10 mins of BS Next time I’ll send it FedX

 – About 19 hours ago.

UPS is an absolute joke. 75% of my packages have been delayed or lost. They don't even try to blame it on the weather any longer. Now I see updates that state, your package will be delayed....

UPS is an absolute joke. 75% of my packages have been delayed or lost. They don't even try to blame it on the weather any longer. Now I see updates that state, your package will be delayed. Nothing else and for no other reason. How can you run a company, charge as much as you do and fail at every aspect of what you promise?

 – About 19 hours ago.

There are NO CUSTOMER SERVICE PEOPLE to talk to!!!!!!! Their voice-mail system just takes you around in circles. This is insane. Our delivery problem falls outside of what their automated system can...

There are NO CUSTOMER SERVICE PEOPLE to talk to!!!!!!! Their voice-mail system just takes you around in circles. This is insane. Our delivery problem falls outside of what their automated system can do. A package was picked up but the tracking number on the label was somehow never entered into the system. And without the tracking number entered, showing the package as being picked up, UPS says they can't say they ever accepted the package! Even though I have an eyewitness who saw two men in UPS uniforms come and get the package, with a scanner, and take the 60 lb. package out of the house. I scheduled the pick-up online, designating the address and time window. Doesn't UPS have a record of what driver went to that address at that time?!?!?! I need to talk to a person that can help figure this out!

 – About 20 hours ago.

Brown trucks lives dont matter ...

Brown trucks lives dont matter

 – About 20 hours ago.

f%@k UPS...

f%@k UPS

 – About 20 hours ago.

let's form together and eliminate ups once and for all ...

let's form together and eliminate ups once and for all

 – About 20 hours ago.

Your CEO should be concerned if there is a page just to vent about how shitty there company is . AMAZON ALL THE WAY . EVEN FEDEX BEFORE UPS LOL THATS SAD...

Your CEO should be concerned if there is a page just to vent about how shitty there company is . AMAZON ALL THE WAY . EVEN FEDEX BEFORE UPS LOL THATS SAD

 – About 20 hours ago.

UpS will never get another order from me thats for damn sure. ...

UpS will never get another order from me thats for damn sure.

 – About 20 hours ago.

UPS f%@kING SUCKS!!!! OVER AN HOUR ON THE PHONE FOR THEM TO JUST HANG UP . f%@k THWM ...

UPS f%@kING SUCKS!!!! OVER AN HOUR ON THE PHONE FOR THEM TO JUST HANG UP . f%@k THWM

 – About 22 hours ago.

UPS Overnight Air.. Picked up at 3PM Monday 7/13/2020.. Expected delivery 10:30 AM Tuesday.7/14/2020... Here I am Wednesday 7/15 2020 at 11:00 AM and it still is not here.

UPS WILL NEVER...

UPS Overnight Air.. Picked up at 3PM Monday 7/13/2020.. Expected delivery 10:30 AM Tuesday.7/14/2020... Here I am Wednesday 7/15 2020 at 11:00 AM and it still is not here.

UPS WILL NEVER GET MY BUSINESS AGAIN. Any retailers that are using UPS can forget me purchasing anything from them. WORST RUN COMPANY!

They don't even have live customer service agents. Cant call and ask any questions on what the hell is going on. Notifications for if the package will be late are not sent. Can't complain enough about this shitty company!

 – About 1 Day ago.

Place an online order on Saturday which said it would arrive in 2-4 business days. This is great I should have it before Friday since there are no Holidays AND THEN the shipper gives the package to...

Place an online order on Saturday which said it would arrive in 2-4 business days. This is great I should have it before Friday since there are no Holidays AND THEN the shipper gives the package to the freakn UPS. Now the UPS is saying it’ll be here Monday which is after the weekend I need it.

Their are no words to explain my feelings for UPS. With over 9,414 complaints on a Website which appears was built to express thoughts of UPS, one would think that maybe they would get better.

I don’t believe I will be placing anymore online orders. I will be calling Companies I need to order from and I’ll tell them if they give my order to the UPS, I won’t be using them anymore either. If a company can’t follow simple instructions, and/or deliver what they say, then they DO NOT Deserve my business.

 – About 1 Day ago.

Wasn't UPS & America better 5,10,15 years ago?

Think how about it's getting daily. ...

Wasn't UPS & America better 5,10,15 years ago?

Think how about it's getting daily.

 – About 1 Day ago.

Two separate shipments, two separate sellers, both unfortunately used UPS. One shows "Estimated Delivery 7/8". It's been 6 days since. After 10 full days of no updates, finally an update...

Two separate shipments, two separate sellers, both unfortunately used UPS. One shows "Estimated Delivery 7/8". It's been 6 days since. After 10 full days of no updates, finally an update shows that it's been accepted a few hundred miles north of here. Shipment #2 has an estimated delivery of 7/13. Last update? 7 days ago, across the country. This is a multi BILLION dollar company.

Do NOT use UPS. If you are a business owner, do NOT use UPS. If you are a human being, do NOT use UPS. If you are a dog, get off the internet and come eat dinner.

 – About 1 Day ago.

Second time in 1 month! I received a notice Sunday my package will be delivered Monday...Monday evening rolls around and now they say it will be delayed a business day. Tuesday morning I get an...

Second time in 1 month! I received a notice Sunday my package will be delivered Monday...Monday evening rolls around and now they say it will be delayed a business day. Tuesday morning I get an email and it states my package will be delivered today...Tuesday at 5:15pm it says it will be delayed a business day. BTW the service is 2 day air. Unreal!!!! They SUCK!!!!

 – About 1 Day ago.

Repeatedly...REPEATEDLY, I have to call corporate in Atlanta to find my packages and have rhem delivered. I do not choose UPS-the person I am orderimg from does. I have resorted to using a different...

Repeatedly...REPEATEDLY, I have to call corporate in Atlanta to find my packages and have rhem delivered. I do not choose UPS-the person I am orderimg from does. I have resorted to using a different address if I know in advance the UPS will be delivering. I understand that we are in a pandemic and resources are stretched, bt I cannot count the times I do not get my delivery and have had to simply return things because UPS is the only shipper the company uses.
When given the name of person in corporate who assured me she would follow subsequent deliveries to make sure they arrived-she has not been available since. I have never encountered such disregard for service, such disregard for business, and such unprofessional business ethics and practices!! If this was just 1 or 2 times, I can understand the percentage of error, however this seems to be the norm and not the exception!

 – About 2 days ago.

Love how driver classifies a package as undeliverable address just so he/she can go home for the day. Went through the terrible UPS automated system to update my address to the exact address that is...

Love how driver classifies a package as undeliverable address just so he/she can go home for the day. Went through the terrible UPS automated system to update my address to the exact address that is already in their system with my tracking number! Now system says will deliver the next day.......but not if the delivery driver wants to call it a day early again......

 – About 2 days ago.

No Customer Service during Coronavirus? When we need it the most? UPS is such a dumpster fire company, you can't get anyone on the phone when your package is missing or stolen and their website...

No Customer Service during Coronavirus? When we need it the most? UPS is such a dumpster fire company, you can't get anyone on the phone when your package is missing or stolen and their website robot is completely useless. I hope they fail and a better company takes over, I'm so sick of 50% of the things I order going back because UPS is incompetent and can't do the basic function of their service, DELIVER.

 – About 2 days ago.

My doorbell is broken and UPS drivers can't call or text me when they're downstairs so i can go and pick it up. Instead they either leave it outside to get stolen or they don't deliver it....

My doorbell is broken and UPS drivers can't call or text me when they're downstairs so i can go and pick it up. Instead they either leave it outside to get stolen or they don't deliver it. SUCH BULLSHIT. I contact every single business I buy from that uses UPS to let them know they should switch their courier service. f%@k UPS.

 – About 2 days ago.

I swear UPS is the worse f%@king delivery service. They are ALWAYS late or just never shows up! The delivery time frame that ups online gives you is ALWAYS wrong! They always deliver to my home after...

I swear UPS is the worse f%@king delivery service. They are ALWAYS late or just never shows up! The delivery time frame that ups online gives you is ALWAYS wrong! They always deliver to my home after 7:30pm and I have no f%@king idea why. It’s extremely frustrating. If I know UPS will be the courier for anything I order I IMMEDIATELY cancel because I don’t want the headache.

 – About 2 days ago.

I had no idea for many people are afflicted by the UPS plague. "Out for delivery" on a daily basis but never arrives. So irritating and disrespectful to anyone's time. Never paying for...

I had no idea for many people are afflicted by the UPS plague. "Out for delivery" on a daily basis but never arrives. So irritating and disrespectful to anyone's time. Never paying for such a shit service again.

 – About 2 days ago.

Had a package out for delivery, not get delivered and now in transit...pretty much a regular day for UPS. What is really annoying the is the customer service option, the useless automated system that...

Had a package out for delivery, not get delivered and now in transit...pretty much a regular day for UPS. What is really annoying the is the customer service option, the useless automated system that is actually worse than nothing as it does not answer the questions people type. UPS just needs to close.

 – About 2 days ago.

Scheduled delivery is "by" 8pm. Not 'at' 8pm.

Most here would be happy it arrived almost 2-hours earlier than the latest possible time.

What is frustrating...

Scheduled delivery is "by" 8pm. Not 'at' 8pm.

Most here would be happy it arrived almost 2-hours earlier than the latest possible time.

What is frustrating is when it says by 8pm and you actually see the truck at 8:45pm and tracked that it's out for delivery and the office tells all drivers in by 9:15pm and they go in and miss 20-stops that day & yours get rolled.

 – About 2 days ago.

UPS, what a bunch of lousy lazy f%@kers (at least in Finland). This is the second time they do this to me: order from amazon, schedulled for delivery at 8pm, attempted delivery at 06:05 pm.
You...

UPS, what a bunch of lousy lazy f%@kers (at least in Finland). This is the second time they do this to me: order from amazon, schedulled for delivery at 8pm, attempted delivery at 06:05 pm.
You can pick up your parcel from our facility.
I WAS AT HOME WAITING FOR THE DELIVERY, NO ONE, ABSOLUTELY NO ONE CAME TO DELIVER ANYTHING.

 – About 2 days ago.

UPS ground freight for businesses is an even bigger joke than UPS for regular customers! How does an almost 500# pallet of material go missing between Toledo, OH and Fredericksburg, TX??!!?? It was...

UPS ground freight for businesses is an even bigger joke than UPS for regular customers! How does an almost 500# pallet of material go missing between Toledo, OH and Fredericksburg, TX??!!?? It was confirmed to leave the origin and just never showed up at the destination. So far, it has been 3 days of PATHETIC answers from national and local customer service. "Haven't found it yet", "You just have to wait and see if it shows up"???**##$$%%&&@@......WTF

If we gave our customers answers like this, we would rightfully go out of business!

FedEx ground freight is twice as high as UPS for us, but I guess it's worth it! Wow....

 – About 2 days ago.

UPS is f%@king terrible. I've felt with them multiple times, and every single f%@king time my package gets delayed a day or two....

UPS is f%@king terrible. I've felt with them multiple times, and every single f%@king time my package gets delayed a day or two.

 – About 2 days ago.

I hate this company so bad. I hope the ground opens up and swallows it.
...

I hate this company so bad. I hope the ground opens up and swallows it.

 – About 3 days ago.

UPS ‘follow my delivery‘ had it out in the neighborhood to deliver by around 4:00, then it changed to by 9:00. Within blocks of my house in south Philly all day. Working 5 blocks most of the day,...

UPS ‘follow my delivery‘ had it out in the neighborhood to deliver by around 4:00, then it changed to by 9:00. Within blocks of my house in south Philly all day. Working 5 blocks most of the day, and literally drove by at least twice. Never showed up.

 – About 3 days ago.

Three week's worth of time wasted down the rabbit hole that is UPS "customer service." I have never had dealings with a company so apathetic about customer service in my life. Is there NO...

Three week's worth of time wasted down the rabbit hole that is UPS "customer service." I have never had dealings with a company so apathetic about customer service in my life. Is there NO ONE in charge who cares about the quality of the service or customer experience? We do have choice. I guess Amazon has made them such a lucrative deal that they are only beholden to them. I was told that I am not their "customer" since I shipped via the UPS Store--the UPS Store is their "customer." A fishy-sounding ploy to me so that none of the big boys are held accountable. They just point fingers back and forth and both entities feed you back into the vortex of hell that is waiting on hold for hours for a customer "service" agent who lies, deflects, and then if you press the issues, hangs up on you--or their corporate numbers ring and ring and NO ONE answers. This is truly the most insanity-laden experience I have ever had with any business, bordering on abusive in tactics eerily reminiscent of what it feels like to be stonewalled. It doesn't seem like anyone is home at UPS. Don't entrust anything you care about to them.

 – About 3 days ago.

UPS refused to pick up the package. They said because it wasn't put in a box. I told them the instructions from Amazon and they suggested I find a big enough box, and only then would they receive...

UPS refused to pick up the package. They said because it wasn't put in a box. I told them the instructions from Amazon and they suggested I find a big enough box, and only then would they receive it. I have no idea what to do with this mattress. It is wrapped up in the thicker plastic it came on my porch. HOW do I return this package if UPS REFUSES to pick it up? It's currently being escalated through UPS but the driver called his Supervisor and the Supervisor told him the same thing. I've called UPS and they assured me I would receive a return phone call within the hour. That NEVER happened. So I called back and spoke with someone else. They said it's currently being escalated but they could not give me a wait time for the return call. I asked if I'm supposed to bring the package back inside and they said yes. Then the call was dropped.

This has been a NIGHTMARE. How hard is it for companies to communicate with each other on best practices for returning larger items? I received no help. I cannot possibly find a large enough box to send this back in and per Amazon, I needn't to. Even some of the people I spoke to said that was weird because they've done returns similar with no issues. Reaching UPS to even get an answer was upsetting to say the least. Horrible experience.

 – About 3 days ago.

Ups needs a "do not ship this address" list in every office throughout the world, linked by computer. This company does not care about receivers only shippers. If you notice, the Ups sites...

Ups needs a "do not ship this address" list in every office throughout the world, linked by computer. This company does not care about receivers only shippers. If you notice, the Ups sites cater to 95 percent shippers. Whatever they use to direct receivers always runs you in circles, thats because they don't want to deal with receivers. Their entire business model sucks. We need a list that Ups can pull up to check whether or not the receiver does not want to ship through Ups. Personally, i hate the way receivers are treated by Ups and it irks me when some shipper ships my stuff unknowingly by myself with Ups. We need a nationwide list NOW...

 – About 3 days ago.

Follow My Delivery has shown my package "ALMOST THERE" for over 6 hours! What's the point????!?!?!...

Follow My Delivery has shown my package "ALMOST THERE" for over 6 hours! What's the point????!?!?!

 – About 3 days ago.

Everytime I order from Amazon and it says ups will deliver I groan. Why would one of the biggest companies if not the biggest, Amazon, use such a shitty courier? Wish I could say at my job there is a...

Everytime I order from Amazon and it says ups will deliver I groan. Why would one of the biggest companies if not the biggest, Amazon, use such a shitty courier? Wish I could say at my job there is a emergency so your food can't be cooked until tomorrow. 😂

 – About 3 days ago.

UPS employs thieves. Packages arrive at hub facilities but according to the scanners never leave. They leave......

UPS employs thieves. Packages arrive at hub facilities but according to the scanners never leave. They leave...

 – About 3 days ago.

UPS = Greatest Delivery Company Ever!

Trump 2020...

UPS = Greatest Delivery Company Ever!

Trump 2020

 – About 3 days ago.

UPS tried to deliver my package in July 2020 and all i saw was a notice from UPS sticker on the door. I did not hear any knocks. The note is basically left blank (what a lazy driver!!) therefore I...

UPS tried to deliver my package in July 2020 and all i saw was a notice from UPS sticker on the door. I did not hear any knocks. The note is basically left blank (what a lazy driver!!) therefore I had no idea what to do next with the notice. According to a driver of UPS in Sunnyvale, UPS always tries to deliver the second day and third day. But that is absolutely not true! I waited whole day the next day for delivery and there was none, I waited whole day the third day, there was none. Then I logged onto the UPS site for tracking and found out that the tracking said my package was on its way to be returned to the sender. What is going on? I never asked for return. So my experience with UPS sucks. really sucks. They ought to go out of business as a competitor in this COVID 19 environment.
The delivery person needs to be re-trained or demoted or fired just like a private company union or not. I know I will not use UPS. It is worse than USPS. USPS tracking system actually works! UPS does not.

 – About 3 days ago.

They CONSTANTLY LIE !!!
UPS will always take your money but rarely deliver.
WEATHER, COVID, MISSED YOU, AND SO ON AND SO ON.
THIS IS OUTRIGHT THEFT AND FRAUD.!!!
We all work...

They CONSTANTLY LIE !!!
UPS will always take your money but rarely deliver.
WEATHER, COVID, MISSED YOU, AND SO ON AND SO ON.
THIS IS OUTRIGHT THEFT AND FRAUD.!!!
We all work hard for OUR money only to have it STOLEN BY UPS.
CUSTOMER SERVICE IS NON EXISTENT AND THAT'S THE WAY THEY WANT IT.
The past six months I've cancelled EVERY ORDER that was being shipped by UPS.
There are many alternatives out there.
LET THEM KNOW IF UPS IS YOUR ONLY OPTION YOU ARE TAKING YOUR BUSINESS ELSEWHERE.
TRUST ME, much less headaches.
They haven't cared about they're customers for years so why ever do business with these self serving inbreds?

 – About 4 days ago.

Haven't gotten a status update between the facility my order shipped from (TX) and I'm in wi in 3 days. In the past, it's taken 4 hours for my package to make it's next destination....

Haven't gotten a status update between the facility my order shipped from (TX) and I'm in wi in 3 days. In the past, it's taken 4 hours for my package to make it's next destination. Out if concern I try to contact ups and make sure my package isn't lost. I write into their support with a very detailed and concerned question regarding the status of my package and I get an automated response trying to act like a human telling me to use small and fewer words because it CANT f%@kING CRITICALLY THINK. I prompt it to connect me to a human and it says it will connect me to a real person and I get the SAME f%@kING AUTOMATED ERROR MESSAGE. they ask me to call or email for a real person so I follow the email loop and it sends me in a f%@king circle to the same support page I was on. I try to call, they send me through the same loops of automated messages and the most simple and worthless prompts that were completely uneeded. It finally asks to connect me to an agent which I try to do and it looped me back to where my call started. I try again and it sends me through only to find they don't actually have a real human you can talk to because of the Coronavirus and they hang up.

UPS you are the most worthless shipping company, you are inconceivably incompetent and the mediums you use to direct your customers concern are more worthless the an FAQ page.actuallu, it's a glorified FAQ page with worthless loops and interactive prompts to the same information. If I had a choice to never get a package through UPS I would have never do it again, if I could leave you a 1 star Google review I'd leave 0 stars. It's like they don't even care their customer service and overall delivery service is so shit they make it impossible to let them know how they are doing because THEY DON'T GIVE A f%@k HOW WELL ANYONE ENJOYS THEIR DELIVERY SERVICE. f%@k YOU UPS.

 – About 4 days ago.

Out for delivery but no show.
Package tracking showed it at local depot and loaded on truck Then out for delivery.
Later that evening status stating weather or emergency preventing...

Out for delivery but no show.
Package tracking showed it at local depot and loaded on truck Then out for delivery.
Later that evening status stating weather or emergency preventing delivery. Is 90° clear sunny day an emergency or too harsh weather?
Give me a break!

 – About 4 days ago.

UPS supposedly delivering by 9 PM last night, but never delivered, no delay notification in my email, and the last status update was 4 DAYS AGO in OHIO when I live in CALIFORNIA. At the very least let...

UPS supposedly delivering by 9 PM last night, but never delivered, no delay notification in my email, and the last status update was 4 DAYS AGO in OHIO when I live in CALIFORNIA. At the very least let me know what's going on.

 – About 4 days ago.

thanks ups. they said that the expected delivery for my package is june 25 yet i still haven't received it. it is now july 11. why is it still stuck at one facility? the least they could have done...

thanks ups. they said that the expected delivery for my package is june 25 yet i still haven't received it. it is now july 11. why is it still stuck at one facility? the least they could have done is updated it. that's all i'm asking.

 – About 5 days ago.

ups is garbage.. I love when they're out for delivery and they never show up. Or it says they're going to deliver on a specific date. And they don't and then it mysteriously disappear and...

ups is garbage.. I love when they're out for delivery and they never show up. Or it says they're going to deliver on a specific date. And they don't and then it mysteriously disappear and they erase what they say and it's going to show up on the new date but the old day never existed. Garbage overpaid union workers

 – About 5 days ago.

I see another Denver, CO comment below. I wonder if it's the same driver.Expected delivery today. Took the day off from work. Waited all morning. Nothing. 1:00 PM attempted delivery. I check all...

I see another Denver, CO comment below. I wonder if it's the same driver.Expected delivery today. Took the day off from work. Waited all morning. Nothing. 1:00 PM attempted delivery. I check all the doors, all the entrances, the mail room, the package room (both of which UPS have a garage door opener to access). No call like I requested (apparently against policy due to covid), no knock (also against covid policy), and no notice of attempt with the required ID number which is used to provide delivery instructions for the next attempt. 3 hours on the phone with CS agents getting nowhere. One tells me that the driver couldn't figure out how to get inside the complex and is a new driver, another has me write out delivery instructions, a third tells me that they couldn't find my house (I live in an apt). This package was already 4 days behind schedule. I ordered this package and another one on the same day. This one was from Columbus, Ohio, the other was from Chongqing, China. The package from China arrives in 3 days. The package from Ohio still isn't here and it has been 9 days. Anyway, they failed to deliver a second attempt today. They will try one last time on Monday (when I work and won't be around to accept a package) before they return it to Ohio. I will be actively avoiding all companies that ship their products via UPS.

 – About 5 days ago.

smfh. ordered with two day shipping and its day four. yesterday i said f%@k it ill just pick it up but its expected to get rerouted to a ups customer pick up location by the end of the night?? its a...

smfh. ordered with two day shipping and its day four. yesterday i said f%@k it ill just pick it up but its expected to get rerouted to a ups customer pick up location by the end of the night?? its a mile drive. not to mention i was glued to the live view and saw this mother f%@ker on my street YESTERDAY WITH MY f%@kING PACKAGE WHY DID YOU NOT JUST DELIVER IT THEN

 – About 5 days ago.

Every time UPS plans to deliver a package to me on a Saturday they string me along all day with false information and I wait until 9pm only to find out on Sunday (or very late Saturday night) that the...

Every time UPS plans to deliver a package to me on a Saturday they string me along all day with false information and I wait until 9pm only to find out on Sunday (or very late Saturday night) that the package is coming on Monday. They do this to me every single time. Why bother telling me it's coming on Saturday at all? This about the 8th time this has happened...and I am tired of it. Saturday is my one day off to get things done and instead I end up sitting like a prisoner in my home waiting for packages that never come...the delivery window will change from later times to earlier times, which indicates that a package surely should be delivered, but every single time it doesn't come at all. When I call UPS I always get someone nasty who tells me the package is coming and they spout out false info and they refuse to answer me when I ask why I am being given false information (or they get extremely angry and argumentative with me). UPS should really be held accountable for this. I have taken screenshots to show the day/time promises and the day/time I received "updates" to prove I am telling the truth. Today, I was told a package was coming between 11-3 and then 9-1 and it's well after 1pm and no package....then the jerk on the phone said it will come by 9pm (but I know it will most likely not come at all). UPS is committing fraud and misleading customers and I am reporting this everywhere I can. This is what greedy, globalist corporations do to the very people who support them as customers. I am done with UPS both as a business owner and someone who deals with a lot of vendors.

 – About 5 days ago.

Any you peeps Waiting on a shipment from myporchswings.com? I also got the notification of the train derailment and yet this company also stated my shipment was coming from FedEx, and it TOO had train...

Any you peeps Waiting on a shipment from myporchswings.com? I also got the notification of the train derailment and yet this company also stated my shipment was coming from FedEx, and it TOO had train derailment...so what the heck?

 – About 5 days ago.

I'm done with any delivery via UPS. I ordered some furniture (dining room table and chairs and a small curio cabinet) for my new house early last month. The dining room set was finally found 2...

I'm done with any delivery via UPS. I ordered some furniture (dining room table and chairs and a small curio cabinet) for my new house early last month. The dining room set was finally found 2 weeks after it was supposed to have been delivered and only after contacting Amazon to have them tell UPS to hold the packages. The curio cabinet (which went from out for delivery, to delivery will be delayed by one business day to in-transit) was never found! How the hell do you lose a box that is probably at least 6 foot long? I've been to the Lawnside, NJ UPS facility enough times to know it isn't that big! Luckily, Amazon is great about sending me a replacement. Guess what.... It ships via UPS AGAIN! Package arrives in Newark, NJ a little over 24 hours after the replacement order was shipped from Amazon. The package then proceeds north to Secaucus, NJ and sits there for a day. It then heads south for Lawnside, NJ and arrives Thursday night (the day it was originally scheduled for delivery). Friday morning, UPS says that the package is out for delivery. I wasn't holding my breath expecting it to be delivered. I've done this package rodeo before. Sure enough, 6:30 pm Friday evening, the status changes to delivery will be delayed by one business day. At this point, I was sure that they'd find a way to screw me yet again. Woke up this morning to check the status of my package and, lo and behold, they've managed to damage my package and are returning it to Amazon. At this point, I'm fuming. I've been waiting for this final piece of furniture to arrive for over a month now. I have items that are still packed in their boxes awaiting this final piece of furniture. If it weren't for the fact that Amazon was great at handling this (I contacted them again this morning) I'm sure it would be another month before I saw any kind of refund.

 – About 5 days ago.

Oh yeah not just about my computer parts, but I ordered something else same time. Absolutely no updates and looks like it's been in Florida for sometime. It went from Massachusetts to...

Oh yeah not just about my computer parts, but I ordered something else same time. Absolutely no updates and looks like it's been in Florida for sometime. It went from Massachusetts to Florida..when it's supposed to come to California?? Suspicious af honestly.

 – About 5 days ago.

I ordered my computer parts 6/26 all at the same time. I literally need just one part that makes the entire thing run, and the shipping info hasn't updated anymore. It was supposed to be delivered...

I ordered my computer parts 6/26 all at the same time. I literally need just one part that makes the entire thing run, and the shipping info hasn't updated anymore. It was supposed to be delivered yesterday 😒. I ALWAYS get a problem with ups, so I knew there would be a f%@k up at some point. Ugh. I had no choice though since the company only ships with them.

 – About 5 days ago.

Well, I'll be go to Hell.

One in New Jersey too, huh? ...

Well, I'll be go to Hell.

One in New Jersey too, huh?

 – About 5 days ago.

July 3rd 2020 ordered a laptop on Amazon. July 7th it ships UPS from Ohio. July 8th it arrives Budd Lake, NJ an hour later it's moved to Secaucus, NJ....and it sits, and sits and sits...July 9th,...

July 3rd 2020 ordered a laptop on Amazon. July 7th it ships UPS from Ohio. July 8th it arrives Budd Lake, NJ an hour later it's moved to Secaucus, NJ....and it sits, and sits and sits...July 9th, Secaucus, NJ (Date due 7-9-20)...July 10th, Secaucus, NJ it's NOW July 11th (a Saturday) ... Amazon says it should arrive today...UPS? Oh, it still says Secaucus, NJ. will it make it an hour and 20 minutes south to Toms River, NJ? I'm thinking NO. Something is terribly wrong at UPS. One could NEVER call about a problem, this is going back 20+ years, but it would always arrive when they said it would (undamaged), it may have been slower then Fed Ex or DHL before they bugged out in 2008...but never did UPS just stop working. Something is deeply wrong with UPS I don't know if it's a war between labor and management but about 2 months ago I talked with my local driver and they were suffering from major burnout...hire more, pay better, reduce the salary of th corporate managment tools who do nothing...until then, I look to ship or chose other then UPS...IMHO Amazon delivery has been terriffic.

 – About 5 days ago.

Package not an hour away from me... Not getting it until Monday if not later! All because they're closed over the weekend here. ...

Package not an hour away from me... Not getting it until Monday if not later! All because they're closed over the weekend here.

 – About 5 days ago.

Two packages shipped UPS Next Day Air on July 8 from Ohio to Idaho. One was delivered, the other got sent to Colorado, then California, then Kentucky. The missing "Next Day Air" package then...

Two packages shipped UPS Next Day Air on July 8 from Ohio to Idaho. One was delivered, the other got sent to Colorado, then California, then Kentucky. The missing "Next Day Air" package then sat in Louisville, Kentucky all day. Three calls to UPS customer service were like talking to a brick wall. No one was willing to take responsibility to get the package moving, or to provide a direct line number to someone who would take that responsibility. All apologized, but none were willing, or apparently empowered, to take any action. I asked to be referred to a supervisor twice, then I waited on hold for over 30 minutes each time, and was then disconnected, each time. So, it is virtually impossible to speak to anyone with UPS that has any power to recognize and resolve problems.

UPS SUCKS!

 – About 5 days ago.

I've been waiting on my delivery all day. At 8.58pm I received a tracking update, saying ups ran into some issues delivering my shit!!! I hate these people!! Amazon should not use ups!!! FedEx is...

I've been waiting on my delivery all day. At 8.58pm I received a tracking update, saying ups ran into some issues delivering my shit!!! I hate these people!! Amazon should not use ups!!! FedEx is always on time!!!! Lazy hoes @ ups....

 – About 5 days ago.

Hi, I am not sure what good this will do..still waiting for a delivery that was supposed to be here 7/3. Each day the tracking has been updated to 9 pm on the mg as day ( waiting now for...

Hi, I am not sure what good this will do..still waiting for a delivery that was supposed to be here 7/3. Each day the tracking has been updated to 9 pm on the mg as day ( waiting now for delivery..again). I cannot e ven get in touch with UPS to see if I can pick it up somewhere. Really really upset about this.

 – About 5 days ago.

UPS delivers on Saturday in my area... My package is sitting 2 hours away from me, has been since 12:36pm today..... Yet, for some reason it says it's not due to be delivered until Monday....... I...

UPS delivers on Saturday in my area... My package is sitting 2 hours away from me, has been since 12:36pm today..... Yet, for some reason it says it's not due to be delivered until Monday....... I was thinking it was crazy and that it would certainly be here by tomorrow considering it originated from a location only 5 hours away and was sent out YESTERDAY!... But now I don't know because it's been sitting in the same spot for the last 10 hours... I could have walked there and picked it up by now.... I'm getting really pissed.. UPS SUCKS!!! And shit like this is the reason why...I swear I HATE UPS!!! I will NEVER voluntarily use them again and I will be asking that anyone I buy shit from, ship things via ANY other means... I don't care, strap that shit to a donkey and slap its ass!! The damn thing would get here long before UPS... f%@king LOSERS!

 – About 5 days ago.

I ordered some ear buds 5 days before the 4th of july. My package said it would show up the thursday coming up. Then it tells me july 10th 9pm. It is now the tenth and now its 10:15 pm. Where is my...

I ordered some ear buds 5 days before the 4th of july. My package said it would show up the thursday coming up. Then it tells me july 10th 9pm. It is now the tenth and now its 10:15 pm. Where is my package..

 – About 6 days ago.

Wasn't UPS admired 10-years ago & more? I loved my UPS person(s) ten years ago.

Same with you guys too? ...

Wasn't UPS admired 10-years ago & more? I loved my UPS person(s) ten years ago.

Same with you guys too?

 – About 6 days ago.

Days of 'out for delivery', with no delivery...then the package is thrown up on the front porch, the packaging is torn up, smashed, and clearly reloaded and poorly taped thereafter. The...

Days of 'out for delivery', with no delivery...then the package is thrown up on the front porch, the packaging is torn up, smashed, and clearly reloaded and poorly taped thereafter. The contents, which was supposed to be garden weed barrier fabric, are two wiring harnesses (I think) and some kind of switch thing from a boating supply company.

 – About 6 days ago.

Anything over 40 lbs is going to be driven around for days as drivers avoid picking it up- that's been my experience at least.

Recently ordered something that was over 100 lbs...

Anything over 40 lbs is going to be driven around for days as drivers avoid picking it up- that's been my experience at least.

Recently ordered something that was over 100 lbs because I simply could not find it in physical stores after weeks of looking. Payed extra for shipping and waited two weeks for ground to get to me.

I wait outside the day my order is supposed to arrive and see the driver pass the house. 20 minutes later I get an email stating I missed the driver attempting a delivery. There was no "missed you" slip left because he never got out of the truck. I called customer service and was told he left a slip on the door, I told them I sat outside next to the door for hours, it did not happen. They conceded and the next day he actually stops...and leaves the package outside my open gate. I had to use my own dolly to get it inside.

The box is so damaged I can see the product, and its cracks, from the outside. I call to return it. Pick Up is next day. Again I sit outside because I no longer trust the driver to tell the truth...He doesn't. Logs my package as an attempted pick up and a return label left with customer....I DIDN'T EVEN SEE HIM ON MY STREET THE HOUR HE SUPPOSEDLY DID THIS.

I call again and am basically told again he did everything right....At this point I try to get the package in my tiny compact car because I'm ready to return the thing my damn self- it doesn't fit.

I finally get through to someone who offers a free pick up for later that night or next morning. Fine. The next afternoon the package is still in my driveway. I call. They apologize and tell me he's coming tonight. Fine. I get a call back saying I have to wait until Monday...because they don't do weekend pick ups. Its neither Saturday or Sunday.

At this point I feel like I'm never going to get to return my package and get its non-damaged replacement and I am so very tired.

 – About 6 days ago.

I have been waiting days for a package, which is very important ( bed base, adjustable,for health reasons). No one can actually find it then after five calls, still no resolve. This is unacceptable. I...

I have been waiting days for a package, which is very important ( bed base, adjustable,for health reasons). No one can actually find it then after five calls, still no resolve. This is unacceptable. I have been hung up on & lied too a number of times.

 – About 6 days ago.

Surveillance on my property showed UPS driver tossed a fragile package (business-related, mind you) onto my porch, and of course the contents inside were broken. Got a refund for the merchandise, not...

Surveillance on my property showed UPS driver tossed a fragile package (business-related, mind you) onto my porch, and of course the contents inside were broken. Got a refund for the merchandise, not from UPS but from my company. Ordered the same thing through Amazon delivery after notifying my superior and it not only came 2 weeks earlier than UPS even got it in a truck, but the delivery driver put the package behind a post on my porch to prevent it from being stolen.

Even the people who can't stand working for Bezos have the common courtesy to not carelessly throw packages. UPS drivers must REALLY hate their jobs to risk being outed for their behavior, or just aren't properly disciplined. Not the first time UPS has been distrustful, even stealing packages they marked as delivered before I had the camera set up for that exact reason.

 – About 6 days ago.

I have 3 UPS packages from 3 different vendors and every day they say out for delivery. Still do not have them. I'm about to start asking them to NOT send to UPS. Find a different way to get them....

I have 3 UPS packages from 3 different vendors and every day they say out for delivery. Still do not have them. I'm about to start asking them to NOT send to UPS. Find a different way to get them. At this point I am canceling all the orders.

 – About 6 days ago.

day #2 of delays...

day #2 of delays

 – About 6 days ago.

ive never had a good interaction with ups, except the driver for my area, i know its not his fault but the whole system is f%@ked
#DefundUPS...

ive never had a good interaction with ups, except the driver for my area, i know its not his fault but the whole system is f%@ked
#DefundUPS

 – About 6 days ago.

f%@k UPS...

f%@k UPS

 – About 6 days ago.

They damaged 2 packages of the same items two days apart and its cleaning products those f%@king thieves stole it and lied about delivering a package which they didnt ...

They damaged 2 packages of the same items two days apart and its cleaning products those f%@king thieves stole it and lied about delivering a package which they didnt

 – About 6 days ago.

They said that we canceled order and refused deliver when I have surveillance camera no one attempted delivery ...

They said that we canceled order and refused deliver when I have surveillance camera no one attempted delivery

 – About 6 days ago.

They are liars I am filing a lawsuit against them...

They are liars I am filing a lawsuit against them

 – About 6 days ago.

The spread of Covid is killing our nation along with a lack of leadership. This is why your packages are delayed.

Once the public is 98% masked. You really want(but won't) to have a...

The spread of Covid is killing our nation along with a lack of leadership. This is why your packages are delayed.

Once the public is 98% masked. You really want(but won't) to have a bumper sticker that reads. "Thank you for wearing a mask. Where were you MFr's 60-days ago?"

 – About 6 days ago.

My package has been out for delivery for 3 weeks now. The 1800 number is a joke a complete run around till it hangs up on you. Finally tracked it down and it’s 300 miles on the other end of the...

My package has been out for delivery for 3 weeks now. The 1800 number is a joke a complete run around till it hangs up on you. Finally tracked it down and it’s 300 miles on the other end of the state. The package before this one was left in the rain beside my mail box at the side of the road a $400 item left in the rain lol. I Truly hope UPS goes down the drain.

 – About 6 days ago.

My package is a month late with no delivery in sight. Cannot contact an agent, I just get the computer response which is zero help like their website. My $1500 package is being held hostage!!...

My package is a month late with no delivery in sight. Cannot contact an agent, I just get the computer response which is zero help like their website. My $1500 package is being held hostage!!

 – About 6 days ago.

multi-decade buyer/seller here. officially banning any ups shipped purchases from here out. I’m done. they need to be shut down. why doesn’t ebay even allow them anymore? ups “mail...

multi-decade buyer/seller here. officially banning any ups shipped purchases from here out. I’m done. they need to be shut down. why doesn’t ebay even allow them anymore? ups “mail innovations”..?! whew don’t get me started. pathetic joke. f%@k YOU UPS

 – About 1 Week ago.

Despite "delivery at home" promises, they CONTINUOUSLY deliver our packages at a depot and then lie about us not being home. I have a view of the road. UPS never comes. ...

Despite "delivery at home" promises, they CONTINUOUSLY deliver our packages at a depot and then lie about us not being home. I have a view of the road. UPS never comes.

 – About 1 Week ago.

A semi tractor trailer can't get down your narrow driveway and you went to all this grief. He was 1/2 mile away. You had it, you couldn't be man enough to figure a solution.

YOU...

A semi tractor trailer can't get down your narrow driveway and you went to all this grief. He was 1/2 mile away. You had it, you couldn't be man enough to figure a solution.

YOU ARE WHAT'S WRONG WITH THIS WORLD!

F'n embarrassing mankind anymore.

 – About 1 Week ago.

Every package that ups has ever delivered to me has come late or not at all. Sometimes with screwy directions to pick it up myself. I really wish there was a way to deny all packages from UPS. They...

Every package that ups has ever delivered to me has come late or not at all. Sometimes with screwy directions to pick it up myself. I really wish there was a way to deny all packages from UPS. They are more headache then they are worth.

 – About 1 Week ago.

Ups sucks when they lose a package
Waiting one week...

Ups sucks when they lose a package
Waiting one week

 – About 1 Week ago.

UPS driver shows up with 800lb freight package. Says his tractor trailer cannot come down the road. He wants to know if he can leave it in the street a half mile away! I tell him no, of course. So he...

UPS driver shows up with 800lb freight package. Says his tractor trailer cannot come down the road. He wants to know if he can leave it in the street a half mile away! I tell him no, of course. So he asks me what to do. I told him to deliver the package to my address, like they were paid to do. He wanders off. UPS never calls me. I end up taking hours to call their freight office. I was told I needed to pay them $95 for a smaller truck. I told them no, I ordered from Costco, who paid them to ship it to my address. UPS tells me to call Costco to change the shipping arrangement and get them to pay more. I flatly told them, UPS and Costco have a shipping CONTRACT in effect. UPS has to call Costco. He finally agrees. As it turns out, UPS never did. Instead, they update the tracking to state that the receiver would come and pick up the package. Their answer was to create a lie. When I saw that online tracking, I called UPS again. Same conversation, then they finally said they would contact Costco. Guess what? They never did. UPS, I will be glad when Amazon puts you out of business. The irony... 2 years ago I met with C suite members of UPS and asked if they worried about Amazon. Their comments "No, Amazon is not in the shipping business... they need us". Keep screwing up UPS.... we will see if you are relevant in the future.

 – About 1 Week ago.

Ups claims they attempted to deliver my package, but they didn't. They left a note saying someone needed to be here. Why? You don't sign anything anymore. It was a small envelope. I don't...

Ups claims they attempted to deliver my package, but they didn't. They left a note saying someone needed to be here. Why? You don't sign anything anymore. It was a small envelope. I don't understand

 – About 1 Week ago.

Between the brainwashed Trump Supporters & you Aunt Tiffia's. What a screwed up country we now live in.

On a good note. Ordered a item off Amazon late Monday night. Shipped out...

Between the brainwashed Trump Supporters & you Aunt Tiffia's. What a screwed up country we now live in.

On a good note. Ordered a item off Amazon late Monday night. Shipped out Tuesday. Out for delivery today.

In the past 12-months. UPS is 11 out of 12 for on time delivery and about 1/2 arrived early.

Remember Charlie Mason & his family Trumpers.

Donald Trump didn't do in grandma.... his fan club did!

 – About 1 Week ago.

I wish folks would display reasonable and proportionate levels of displeasure... if you want to "blow something up," organize a week to get a few million folks to march on DC until the worst...

I wish folks would display reasonable and proportionate levels of displeasure... if you want to "blow something up," organize a week to get a few million folks to march on DC until the worst crooks beholden to the billionaire vampire class are in jail. Then complain about glitter, construction paper, and backscratchers not arriving in one day; I get medication, checks, food, and medical equipment not arriving on-time but geeze... aren't we wasting anger and energy barking up the wrong tree when we all should be uniting against the greedy few rigging the government, policies, tax code, and laws against us, impoverishing millions and preventing climate emergency action so the human species doesn't go extinct? Damn, that sounds like channelling Greta... hahha. Solidarity holds the power to change; or we can argue and fight about dumb stuff like red/blue teams means we're thoroughly divided-and-conquered and go down with the sinking Titanic.

 – About 1 Week ago.

You know you have a problematic delivery business when the calls per packages delivered exceeds 1.0. I think I've called FedEx once in my life and USPS maybe 10 times (and they've delivered...

You know you have a problematic delivery business when the calls per packages delivered exceeds 1.0. I think I've called FedEx once in my life and USPS maybe 10 times (and they've delivered probably 1000 pkgs to me)... UPS is like every other package takes 4 calls.

 – About 1 Week ago.

UPS driver ran to the door, rang the doorbell, and ran back to the garage delivery area before any of us could even get out of a chair, much less give them the package. Then, they left a prepaid label...

UPS driver ran to the door, rang the doorbell, and ran back to the garage delivery area before any of us could even get out of a chair, much less give them the package. Then, they left a prepaid label between some lightweight packages and it blew away to the other side of the yard and was almost lost. Now, UPS wants $11 to schedule another pickup when it was already ready to go. I take it they'll pull the same 💩 again to waste more time and make more money. The kicker: they're already scheduled to deliver a package today. 😂 📦

 – About 1 Week ago.

NDA package says out for delivery, truck came and gone but no package. Can't call UPS they use the lame coronavirus excuse to not answer calls. Work from home like the rest of the US....

NDA package says out for delivery, truck came and gone but no package. Can't call UPS they use the lame coronavirus excuse to not answer calls. Work from home like the rest of the US.

 – About 1 Week ago.

has anyone figured out how to get a package? ive had a package that is "in a trailer at the hub, but we don't have time to unload the trailer" since june 12th. ...

has anyone figured out how to get a package? ive had a package that is "in a trailer at the hub, but we don't have time to unload the trailer" since june 12th.

 – About 1 Week ago.

Had frozen meals delivered to me overnight. Two days later, still no package. I inquired through the 1-800 number why my perishable items are not being delivered. I was told that the package was...

Had frozen meals delivered to me overnight. Two days later, still no package. I inquired through the 1-800 number why my perishable items are not being delivered. I was told that the package was stuck in the local hub. I asked if I can pick it up before having to throw away $300 in meals and was told to go ahead. After driving to he hub, I was told that the package is "next door" and they can't get to it. Finally got the package on the 4th (!) day and it was, unsurprisingly, all thawed. $300 in the trash....

 – About 1 Week ago.

Both UPS & Fedex Sucks! You can't win with these damn companies. Even USPS better than both of these ass clowns....

Both UPS & Fedex Sucks! You can't win with these damn companies. Even USPS better than both of these ass clowns.

 – About 1 Week ago.

UPDATE: After 1 day shy of a week of my package being “out for delivery” everyday, I finally got my package!! At 10 pm, and they didn’t even ring the doorbell to alert me that it was there. Glad...

UPDATE: After 1 day shy of a week of my package being “out for delivery” everyday, I finally got my package!! At 10 pm, and they didn’t even ring the doorbell to alert me that it was there. Glad that it wasn’t lost or stolen, and will definitely never use UPS again if given the choice

 – About 1 Week ago.

THIS IS UPS!

YOU HAVE THE RIGHT TO VENT, IT IS AGAINST THE LAW TO THREATEN ANY LIVES ON THIS SITE.

Thank You...

THIS IS UPS!

YOU HAVE THE RIGHT TO VENT, IT IS AGAINST THE LAW TO THREATEN ANY LIVES ON THIS SITE.

Thank You

 – About 1 Week ago.

these people deserve bullets in their f%@king heads ...

these people deserve bullets in their f%@king heads

 – About 1 Week ago.

Montreal, Canada

Calling UPS after waiting for days in a row to get a package that is meant to be delivered day after day and having to do something else than wait.

UPS...

Montreal, Canada

Calling UPS after waiting for days in a row to get a package that is meant to be delivered day after day and having to do something else than wait.

UPS provide this information over the phone : If you want to be sure your package isnt left at the door outside because it is unsafe, Yes! the package could be transfered and picked up at a UPS store location. UPS employee says "LEAVE A NOTE to the driver to specify you want to pick it up at a "safe" UPS store in your neighborhood". I follow instructions.

Later that day, a notice by email claims the package as been "delivered at the front door", which is totally false.

UPS app claims something else at the same time: the package has been "refused" and shipped back to sender.

WTF UPS!

I call again. They want to charge extra $ to get the package from the store.

Can I just get my package!!!!!!!!!!!!!!!!



 – About 1 Week ago.

At least Fed Ex delivers, I’ve never had an issue, never been late. ups on the other hand is constantly either very delayed or they don’t deliver at all and claim it got lost. NO UPS!!!!!!...

At least Fed Ex delivers, I’ve never had an issue, never been late. ups on the other hand is constantly either very delayed or they don’t deliver at all and claim it got lost. NO UPS!!!!!!

 – About 1 Week ago.

Stop using the virus as an excuse. Ups sucked long before then....

Stop using the virus as an excuse. Ups sucked long before then.

 – About 1 Week ago.

There's not one honest person here who isn't receiving an international shipment who can say the tracked their package from the pick up scan to the delivery scan and it took 8-weeks. From east...

There's not one honest person here who isn't receiving an international shipment who can say the tracked their package from the pick up scan to the delivery scan and it took 8-weeks. From east coast to west coast.

Not a one can say that truthfully. This is during a pandemic too.

You ordered a ground delivery July 1st and you're set to receive it the 12th. You ordered a Next Day Air July 5th and it arrived July 8th.

Do not blame UPS, blame our leader that went golfing during a pandemic and said 15 cases will be to zero soon and warm April weather will kill the virus.

This isn't on UPS.... this is on the POTUS! He didn't create the virus, you just spread it.

I don't care if what political side your on, but nobody can convince me, living it America is better than it was 5-years ago.

Don't Die (a liar)

 – About 1 Week ago.

Why is it the post office is held accountable but ups can tell their customers to go fu(@ themselves. Who is holding this company accountable?...

Why is it the post office is held accountable but ups can tell their customers to go fu(@ themselves. Who is holding this company accountable?

 – About 1 Week ago.

FEDEX GROUND is way slower than UPS. I give them a break though during this Covid.

Back, prior to 1995. When you ordered something from the TV or catalog. The business stated repeatedly....

FEDEX GROUND is way slower than UPS. I give them a break though during this Covid.

Back, prior to 1995. When you ordered something from the TV or catalog. The business stated repeatedly. "Please allow 6-8 weeks to arrive"

Now all you spoiled people, complain your scented candle took 5-days to reach you.

YOU GUYS REALLY are the ones that SUCK!

 – About 1 Week ago.

Excuses Excuses there is no excuse for this level of incompetence ...

Excuses Excuses there is no excuse for this level of incompetence

 – About 1 Week ago.

Go out of business already, there are plenty of other carriers. We don’t need or want your crappy non service....

Go out of business already, there are plenty of other carriers. We don’t need or want your crappy non service.

 – About 1 Week ago.

The Company is bloated with union drivers, most who cannot read an address and now use the pandemic as an excuse for the absurd level of delays and missing packages. It's gotten worse in the last...

The Company is bloated with union drivers, most who cannot read an address and now use the pandemic as an excuse for the absurd level of delays and missing packages. It's gotten worse in the last couple of weeks in the Brooklyn distribution. Took nearly three weeks for a 2 day package to come. And best part - no customer service, they do not care. Funny I have no problems with FedEx. We need to tell the vendors (where we are buying our stuff from) not to use UPS.

 – About 1 Week ago.

ups drivers.... drive yourselves off a cliff, you will be of better service this way. You Suck!!!!!!!!...

ups drivers.... drive yourselves off a cliff, you will be of better service this way. You Suck!!!!!!!!

 – About 1 Week ago.

There can’t possibly be one whole brain in the entire operation. Dumbest creatures on the planet....

There can’t possibly be one whole brain in the entire operation. Dumbest creatures on the planet.

 – About 1 Week ago.

Just a bunch of robot drones in sh$) brown cloth. ...

Just a bunch of robot drones in sh$) brown cloth.

 – About 1 Week ago.

“Lost in transition” “there’s nothing we can do” how many times are you going to loose my packages?...

“Lost in transition” “there’s nothing we can do” how many times are you going to loose my packages?

 – About 1 Week ago.

UPS?? More like UCS!! United Clown Service!! Doo-Doo!! Doo-Doo!! Doo-Doo!! Doo! Dah! Doo Doooooo! I was supposed to get my package yesterday, now they're sending it back to the sender! Fantastic...

UPS?? More like UCS!! United Clown Service!! Doo-Doo!! Doo-Doo!! Doo-Doo!! Doo! Dah! Doo Doooooo! I was supposed to get my package yesterday, now they're sending it back to the sender! Fantastic work you clowns! Keep juggling!

 – About 1 Week ago.

YOU ARE f%@kING STUPID...

YOU ARE f%@kING STUPID

 – About 1 Week ago.

Waiting for my package for over 1 week!
They kept saying the sender requested to hold the package.
After I contacted the sender and he stated it was not the case, they now need an adult...

Waiting for my package for over 1 week!
They kept saying the sender requested to hold the package.
After I contacted the sender and he stated it was not the case, they now need an adult signature ?? Whitout any attempt to deliver ?? WTF!!



 – About 1 Week ago.

EVERYONE IS SO f%@kING STUPID...

EVERYONE IS SO f%@kING STUPID

 – About 1 Week ago.

So this is the second time!!!!! First package says delivered to my address, can not locate package, customer service is terrible, two days later my package was delivered to the other side of the...

So this is the second time!!!!! First package says delivered to my address, can not locate package, customer service is terrible, two days later my package was delivered to the other side of the country. Second package says delivered, can not locate package, terrible customer service. Ugh!!!! This company is terrible!!!!

 – About 1 Week ago.

Drivers need a good beating, maybe then they’ll figure it out....

Drivers need a good beating, maybe then they’ll figure it out.

 – About 1 Week ago.

Burn the buildings and tip the trucks! ups is Worthless!!!!...

Burn the buildings and tip the trucks! ups is Worthless!!!!

 – About 1 Week ago.

Never got packages and ups says it’s on me to find them. WTF!!!!...

Never got packages and ups says it’s on me to find them. WTF!!!!

 – About 1 Week ago.

ups threatened restraining order because I keep calling to ask where pkgs are. This company should Burn to the ground!...

ups threatened restraining order because I keep calling to ask where pkgs are. This company should Burn to the ground!

 – About 1 Week ago.

Shipment lost, according to tracking never even made it to the depot. Shameful, don't employ drivers who steal packages!!...

Shipment lost, according to tracking never even made it to the depot. Shameful, don't employ drivers who steal packages!!

 – About 1 Week ago.

First and last time using UPS.
-“attempted made“ (bs) no sticker.
- out for delivery (all day)
- shipment delayed (x2)
- out for delivery
- out of no where, in...

First and last time using UPS.
-“attempted made“ (bs) no sticker.
- out for delivery (all day)
- shipment delayed (x2)
- out for delivery
- out of no where, in transit at. 7 PM
No wonder why amazon is running shit.

 – About 1 Week ago.

Did anyone ever get their package after days of delays?? How long did it take?...

Did anyone ever get their package after days of delays?? How long did it take?

 – About 1 Week ago.

Are you seriously trying to ROB your customers now?!
I make a $500+ order and they delay the package for a day then give me a phone call asking me to pay them online.
Pay you for what?

Are you seriously trying to ROB your customers now?!
I make a $500+ order and they delay the package for a day then give me a phone call asking me to pay them online.
Pay you for what?
I had to phone them and wait just to get told to wait another 24 hours for them to decide if they are willing to actually give me my package before I pay them.
This happens while the news is showing UPS drivers steal deliveries.
And they get away with this now more than ever during a crisis.

 – About 1 Week ago.

This is the first time I’ve ran into this issue with an shipping company! My package has been “out for delivery” every day since last week Thursday!! No delivery attempts have been made, and I...

This is the first time I’ve ran into this issue with an shipping company! My package has been “out for delivery” every day since last week Thursday!! No delivery attempts have been made, and I questioned customer service who in turn tried to play me like I’m dumb. Extremely disappointed, and I hope I am able to get my package soon. I will never ship with them again if I have the choice

 – About 1 Week ago.

UPS was fine up until about a few weeks ago. From that point, a few packages with the status "out for delivery" kept changing to "in transit" at night, and the delivery date keeps...

UPS was fine up until about a few weeks ago. From that point, a few packages with the status "out for delivery" kept changing to "in transit" at night, and the delivery date keeps changing to the following day. What's going on UPS?

 – About 1 Week ago.

What can shit brown do for you? Get corona and die everyone at UPS ...

What can shit brown do for you? Get corona and die everyone at UPS

 – About 1 Week ago.

My package was supposed to arrive last thursday, then monday, then today. i got a notification that it was delivered to our "side door," which we don't have. It's nowhere to be found...

My package was supposed to arrive last thursday, then monday, then today. i got a notification that it was delivered to our "side door," which we don't have. It's nowhere to be found in our neighborhood. how does their system not show them where addresses are for places they deliver every week. shouldn't they have that happening by now?

 – About 1 Week ago.

UPS is pure trash, they keep coming up with new ways to f*** up shipping this time a package straight skipped my city and went 45 minutes south? How can they f*** s*** up so bad?? Oh that’s right...

UPS is pure trash, they keep coming up with new ways to f*** up shipping this time a package straight skipped my city and went 45 minutes south? How can they f*** s*** up so bad?? Oh that’s right corona, well I don’t care if they die from corona f UPS

 – About 1 Week ago.

EVERYONE IS SO f%@kING STUPID...

EVERYONE IS SO f%@kING STUPID

 – About 1 Week ago.

If there are any class action lawsuits against ups, I would like to join. Please post here. Thank you...

If there are any class action lawsuits against ups, I would like to join. Please post here. Thank you

 – About 1 Week ago.

Stacy in Omak is a Fat Cow!!!!!!!...

Stacy in Omak is a Fat Cow!!!!!!!

 – About 1 Week ago.

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington
...

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington

 – About 1 Week ago.

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington
...

Go f,($ yourself you stupid bit,; of a company. You and your stupid FAT COW managers named Stacy in Omak Washington

 – About 1 Week ago.

Stacy in Omak, I hope you are reading this because you are the lowest form of life on this planet and should just kill yourself!...

Stacy in Omak, I hope you are reading this because you are the lowest form of life on this planet and should just kill yourself!

 – About 1 Week ago.

I hope someone does something to destroy this company! Blow up the buildings or something!!!!!!!! Take out the drivers and managers. They’re all useless!...

I hope someone does something to destroy this company! Blow up the buildings or something!!!!!!!! Take out the drivers and managers. They’re all useless!

 – About 1 Week ago.

Manager just stated that ups isn’t the problem, the customers are!! WTF
It was Stacy at Okanogan Omak distribution center in Washington.
...

Manager just stated that ups isn’t the problem, the customers are!! WTF
It was Stacy at Okanogan Omak distribution center in Washington.

 – About 1 Week ago.

Stacey at the Okanogan center stated they are tired of dealing with problem customers and will protect their drivers. They refuse to deliver packages that are intact and their drivers are the rudest...

Stacey at the Okanogan center stated they are tired of dealing with problem customers and will protect their drivers. They refuse to deliver packages that are intact and their drivers are the rudest most disrespectful. Stacy is a raging Bi,?) and has no business in customer service.

 – About 1 Week ago.

Had to get a package delivered with signature. I cleared my entire day for that. I was literally sitting with my phone in my hand to check any updates and it just went from out of delivery to delivery...

Had to get a package delivered with signature. I cleared my entire day for that. I was literally sitting with my phone in my hand to check any updates and it just went from out of delivery to delivery attempted, in transit to access point. Wtf? Am I supposed to sit at the door for 24 hours for the guy to show up. Please use some efforts to atleast once give a call or some update before claiming that delivery was attempted. I was saw the van just drive past my building and claim that delivery was attempted. Useless

 – About 1 Week ago.

Day #5 delay!! ...

Day #5 delay!!

 – About 1 Week ago.

Why does this company even still exist...the absolute worst, for decades and counting. And have you ever been to one of their sorting facilities? Makes the worst trip to the DMV feel like a resort...

Why does this company even still exist...the absolute worst, for decades and counting. And have you ever been to one of their sorting facilities? Makes the worst trip to the DMV feel like a resort vacation in comparison

 – About 1 Week ago.

I just Phucked a female Ups driver before she gave me my package. I didn't know they was freaky like that. I guess she was so horny that she would f%@k a stranger in the back of the truck. She...

I just Phucked a female Ups driver before she gave me my package. I didn't know they was freaky like that. I guess she was so horny that she would f%@k a stranger in the back of the truck. She told me your handsome ...come get this pussy. Well I guess some packages going to be late today. Lmao.

 – About 1 Week ago.

I have a critical package in shipment. It was sent a week ago 2nd Day Air by UPS. First email says here by AM Friday. No show then find out it is still on a dock on West Coast. Then Saturday. No...

I have a critical package in shipment. It was sent a week ago 2nd Day Air by UPS. First email says here by AM Friday. No show then find out it is still on a dock on West Coast. Then Saturday. No show. Then email guarantees Monday by 9 PM. No show. Now it is Tuesday and customer service will not take my call at all. Claims again it is on the truck.
2nd Day Air is supposed to mean AM delivery on second or third day at the latest. I truly hate UPS!!!!! The last shipment I was forced to take by UPS they delivered to the sting house in the wrong block.
I ordered parts through FedEx and it took less than 24 hours to get here from time they picked it up to putting it in my hands.
I cannot believe how bad UPS has become.

 – About 1 Week ago.

Die Loosers!!!!’...

Die Loosers!!!!’

 – About 1 Week ago.

Class Action Suit ?? Where are the lawyers when you need them....

It's clear that there is a culture of lying to customers, misrepresentating the facts, thus offering sub par services...

Class Action Suit ?? Where are the lawyers when you need them....

It's clear that there is a culture of lying to customers, misrepresentating the facts, thus offering sub par services in order to offer lower prices to shippers.

Lawyers come get them...

 – About 1 Week ago.

Loosers!!!!!!!!...

Loosers!!!!!!!!

 – About 1 Week ago.

Ups managers must have been hatched in the underworld because they are f$&@/:; stupid, lazy, and have no clue how to do anything but sit there and say, ummmmmm uuuuuuuu. F($&/& morons. Get off the...

Ups managers must have been hatched in the underworld because they are f$&@/:; stupid, lazy, and have no clue how to do anything but sit there and say, ummmmmm uuuuuuuu. F($&/& morons. Get off the porn site and do your jobs!!!!!!

 – About 1 Week ago.

Ups driver.....drive your trucks off a cliff and die!!!!!!!!!!
You are Loosers!!!!!
...

Ups driver.....drive your trucks off a cliff and die!!!!!!!!!!
You are Loosers!!!!!

 – About 1 Week ago.

Ups driver are the DUMBEST apes on the planet!!!!!!!!
It’s an insult to apes. Ups drivers are the lowest form of life on the planet and should all be taken to a deserted island and sunk to...

Ups driver are the DUMBEST apes on the planet!!!!!!!!
It’s an insult to apes. Ups drivers are the lowest form of life on the planet and should all be taken to a deserted island and sunk to the bottom of the sea.

 – About 1 Week ago.

Ups sucks because the drivers don’t deliver packages.there drivers run wild doing whatever they want. And management is just a bunch of monkey sitting around scratching their balls and doing nothing...

Ups sucks because the drivers don’t deliver packages.there drivers run wild doing whatever they want. And management is just a bunch of monkey sitting around scratching their balls and doing nothing to improve the company.

 – About 1 Week ago.

Needed a car part to fix my car, urgent! shipping was 3 days, so I scheduled my car in for repair two days after that (so UPS could be 2 days late and I'd still be good).
They got it close...

Needed a car part to fix my car, urgent! shipping was 3 days, so I scheduled my car in for repair two days after that (so UPS could be 2 days late and I'd still be good).
They got it close to my house according to tracking (10 miles). Then it randomly traveled 65 miles away in the wrong direction, then showed 3 days delay.
They totally &#^*&# up as usual.

UPS couldn't get drunk in a bar

 – About 1 Week ago.

I ordered speakers to be able to view the television on July 1st with "2-day
Amazon Prime" delivery. It didn't arrive on the 3rd although it was "Out for Delivery" in the...

I ordered speakers to be able to view the television on July 1st with "2-day
Amazon Prime" delivery. It didn't arrive on the 3rd although it was "Out for Delivery" in the early morning hours. The item only had to travel 10 miles in total. Next thing you know, they say it'll arrive on the 6th. Still no package.
Now UPS says it's delayed due to severe weather or other severe conditions.
What the hell are they talking about. The weather has been between 75 and 83 degrees the whole time. I checked to see if there were any accidents involving a
UPS truck. NO accidents. NO deaths. It's been happening a lot and now we don't have any way to show the videos to our visiting son who is rarely able to visit due to COVID19. We live in the San Francisco Bay Area. Severe conditions are as rare as the orange man telling the truth. Come on UPS -- You Stink!

 – About 1 Week ago.

Three UPS shipments, all three delivered on time and on the date they said they would. Two between 1pm to 2:30pm & the third at 5:20pm.

NO COMPLAINTS WHATSOEVER!

...

Three UPS shipments, all three delivered on time and on the date they said they would. Two between 1pm to 2:30pm & the third at 5:20pm.

NO COMPLAINTS WHATSOEVER!

 – About 1 Week ago.

from out for delivery to in transit. from southern cal to bay area, really??...

from out for delivery to in transit. from southern cal to bay area, really??

 – About 1 Week ago.

UPS has SEVEN of my packages to be delivered this week. Thankfully, 4 of them were transferred to USPS, because at least THEY can do their damn JOB. A package that was initially out for delivery...

UPS has SEVEN of my packages to be delivered this week. Thankfully, 4 of them were transferred to USPS, because at least THEY can do their damn JOB. A package that was initially out for delivery today is back to "In Transit" meaning it could be tomorrow, or five goddamn days from now before I get it. I'm gonna bitch to the company I ordered this stuff through that they need to use USPS and NOT UPS. U PHUCKING SUCK

 – About 1 Week ago.

OUT FOR Delivery TODAY. Was it delivered? NOPE. Same old UPS crap. USPS far better!...

OUT FOR Delivery TODAY. Was it delivered? NOPE. Same old UPS crap. USPS far better!

 – About 1 Week ago.

Been waiting for two packages for four days now that are sitting at the local depot 10 minutes from my home. They won't allow pickup even though they're now three days behind the delivery date...

Been waiting for two packages for four days now that are sitting at the local depot 10 minutes from my home. They won't allow pickup even though they're now three days behind the delivery date that I paid extra for. The local UPS guys are usually so good too.

 – About 1 Week ago.

Dealing with UPS, without fail, ruins my week...

Dealing with UPS, without fail, ruins my week

 – About 1 Week ago.

Hilarious part is, the package was medical masks. It doesn't matter how life threatening the package is, they treat them all the same I guess...

Hilarious part is, the package was medical masks. It doesn't matter how life threatening the package is, they treat them all the same I guess

 – About 1 Week ago.

Just ordered an item that was approved to ship by friday last week, they held it over the weekend. On monday they didn't ship it out at all and it was estimated by the end of the day, but now...

Just ordered an item that was approved to ship by friday last week, they held it over the weekend. On monday they didn't ship it out at all and it was estimated by the end of the day, but now it's estimated by the end of the day tomorrow

 – About 1 Week ago.

The computer arrived on time with a crack in the plexiglass corsair case. a big freaking hole right in the side and the box was dented to hell. The company refused to reimburse because I took it out...

The computer arrived on time with a crack in the plexiglass corsair case. a big freaking hole right in the side and the box was dented to hell. The company refused to reimburse because I took it out of the packaging so I couldn't confirm it was packed correctly even though they stickered it.

 – About 1 Week ago.

Shipped my computer from my old home to my new one and ups refused it because it wasn't properly packaged. I took it back to my house and repackaged it with 2 inch foam cut foam and they approved...

Shipped my computer from my old home to my new one and ups refused it because it wasn't properly packaged. I took it back to my house and repackaged it with 2 inch foam cut foam and they approved it and gave it approx 3 days

 – About 1 Week ago.

I HATE UPS. I ordered a computer on May 25, necessary for my work as a special ed teacher during distance learning and as a grad student. I am working and in school now, over the summer. I am...

I HATE UPS. I ordered a computer on May 25, necessary for my work as a special ed teacher during distance learning and as a grad student. I am working and in school now, over the summer. I am desperately in need of this computer, as my current tech situation isn't cutting it. UPS received my package on June 12. It should have been delivered to me by June 19. It is July 6 and I STILL DON'T HAVE MY PACKAGE. The first person I spoke to gave me literally NO info and was INCREDIBLY rude to me. The next several people I spoke to were really nice and tried to help, but they weren't able to actually do anything. Now when I call UPS, I can't get through to a live person. I have emailed them several times. The responses have been completely unhelpful and totally generic, telling me to sign up for text updates. I DID THAT ALREADY and I haven't received any text updates. Today they emailed me to tell me MY PACKAGE IS NOW LOST, that they can't do anything about it, and I should talk to the company from which I ordered the computer. I ALREADY DID THAT. WHAT. THE. F*CK.

 – About 1 Week ago.

Day # 4 delay... Guess what? My 3 expected packages didn’t arrive again! The Springfield Gardens NY center is just awful! I will be contacting local government representatives and news stations to...

Day # 4 delay... Guess what? My 3 expected packages didn’t arrive again! The Springfield Gardens NY center is just awful! I will be contacting local government representatives and news stations to look into improper business practices.

 – About 1 Week ago.

I am sorry I vented. Actually ups worked with me and got my package back. I regret posting earlier....

I am sorry I vented. Actually ups worked with me and got my package back. I regret posting earlier.

 – About 1 Week ago.

f%@k UPS!! Every time my order is through them it's AT LEAST 1 day late and their customer service sucks ass. f%@k them!!!...

f%@k UPS!! Every time my order is through them it's AT LEAST 1 day late and their customer service sucks ass. f%@k them!!!

 – About 1 Week ago.

They are a bunch of idiots. Have delivered to wrong address SO MANY TIMES. WHAT THE F is wrong with these jackasses?...

They are a bunch of idiots. Have delivered to wrong address SO MANY TIMES. WHAT THE F is wrong with these jackasses?

 – About 1 Week ago.

EVERYONE IS SO STUPID IN THIS STUPID WEBSITE THAT NEEDS SOME STUPID TECHNOLOGY IN THIS STUPID WEBSITE! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID...

EVERYONE IS SO STUPID IN THIS STUPID WEBSITE THAT NEEDS SOME STUPID TECHNOLOGY IN THIS STUPID WEBSITE! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE! YOU SHOULD WORRIED ABOUT COVID-19 AND NOT WORRY ABOUT A STUPID PACKAGE!
EVERYONE IS SO f%@kING STUPID

 – About 1 Week ago.

I own a small Business we ship roughly 800-1.2k Orders Daily and UPS just cannot arrive to our site on the scheduled time or even on that day at all. This is a daily issue causing us overtime and...

I own a small Business we ship roughly 800-1.2k Orders Daily and UPS just cannot arrive to our site on the scheduled time or even on that day at all. This is a daily issue causing us overtime and wasted time. UPS is causing a bad experience for both our customers and our employees.

 – About 1 Week ago.

UPS, the new USPS in terms of giving a shit....

UPS, the new USPS in terms of giving a shit.

 – About 1 Week ago.

Of course I meant UPS. f%@kin autocorrect......

Of course I meant UPS. f%@kin autocorrect...

 – About 1 Week ago.

Hey USPS! Why the hell is it ok to leave my f%@king perishables (properly packed by shipper) on a hot as shit truck for FIVE f%@kING DAYS? So, yeah, thanks for the goddam soup in the bottom of the...

Hey USPS! Why the hell is it ok to leave my f%@king perishables (properly packed by shipper) on a hot as shit truck for FIVE f%@kING DAYS? So, yeah, thanks for the goddam soup in the bottom of the box. Thanks for leaving it in the 98 degree heat in a f%@king big ass metal can (the truck) in the sun for days. Don't come at me with how they're making sacrifices and shit--this kind of thing happened waaaayyyyy before the pandemic. It's just still happening.

 – About 1 Week ago.

The only two packages I've ever received from UPS have arrived completely destroyed!
One was shrunk like an accordion, causing the shoebox inside to break. There was also a big hole in one...

The only two packages I've ever received from UPS have arrived completely destroyed!
One was shrunk like an accordion, causing the shoebox inside to break. There was also a big hole in one side of the cardboard.
The second was also beaten down despite the huge "fragile" stickers. The lamp it contained was held by styrofoam, but still did not make it: the base was completely shattered.

Obviously to top it up they never rang my bell and left it down my building, because why bother.

I get than accidents happen but every other deliveries I have had with other companies have been going fine. UPS always f%@ks up.

 – About 1 Week ago.

If you are a business looking for a delivery partner - choose carrier pigeons instead. If you are a customer waiting for a UPS delivery - return your item and go elsewhere.

If you want to...

If you are a business looking for a delivery partner - choose carrier pigeons instead. If you are a customer waiting for a UPS delivery - return your item and go elsewhere.

If you want to send something to a friend, throw it off a bridge. It will have more chance of finding its way to them on time.

 – About 1 Week ago.

To the UPS TROLL that keeps calling everyone STUPID, there's still some hanging off your chin.
UPS EXCELLS AT DISAPPOINTING!!!
THEY ALSO EXCELL AT PASSING THE BLAME, BUT THEY WILL...

To the UPS TROLL that keeps calling everyone STUPID, there's still some hanging off your chin.
UPS EXCELLS AT DISAPPOINTING!!!
THEY ALSO EXCELL AT PASSING THE BLAME, BUT THEY WILL NEVER NOT TAKE YOUR MONEY!
ENJOY BEING THEIR BUKKAKE QUEEN, SIR

 – About 2 weeks ago.

To the dumbasses below suck my 30 ft cock long and hard motherf%@ker. f%@k UPS and Fedex both are f%@k ups!...

To the dumbasses below suck my 30 ft cock long and hard motherf%@ker. f%@k UPS and Fedex both are f%@k ups!

 – About 2 weeks ago.

Montreal, Canada

the persons that currently trying to protect them i hope they gona wear a condom or never have a children.... because wow im loosing hope for human being!!!...

Montreal, Canada

the persons that currently trying to protect them i hope they gona wear a condom or never have a children.... because wow im loosing hope for human being!!!

 – About 2 weeks ago.

Hillarious how the only positive comments seem to be from employees or dumbass people that never dealt with them, these people opinion is worthless in life....i heard some people are starting a...

Hillarious how the only positive comments seem to be from employees or dumbass people that never dealt with them, these people opinion is worthless in life....i heard some people are starting a lawsuit against ups and they made me lost so much f%@king time and money ( i dont give a damn shit about covid) that i will jump in the bandwagon!!! i wonder whats gonna happen with them because they only thing they can garantee you right now is a BAD SERVICE!

 – About 2 weeks ago.

EVERYONE HERE IS SO STUPID THAT EVERYONE IS WORRIED ABOUT A STUPID PACKAGE! UPS ALWAYS COMES AT THIS STUPID HOUSE AT THE STUPID ESTIMATED TIME TO GET A STUPID PACKAGE AND YOU KEEP ON WORRYING ABOUT...

EVERYONE HERE IS SO STUPID THAT EVERYONE IS WORRIED ABOUT A STUPID PACKAGE! UPS ALWAYS COMES AT THIS STUPID HOUSE AT THE STUPID ESTIMATED TIME TO GET A STUPID PACKAGE AND YOU KEEP ON WORRYING ABOUT THE STUPID PACKAGE MORE THAN THIS STUPID COVID-19!! I WANT YOUR STUPID BEHAVIOR FIXED RIGHT NOW! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE AND YOUR STUPID BEHAVIOR IS SAYING "I WANT THAT STUPID PACKAGE" AND TECHNOLOGY BEHAVIOR IS SAYING "WHO CARES ABOUT THAT STUPID PACKAGE" EVERYONE IS SO STUPID!!!!
UPS DOSEN'T DESERVE ALL THIS STUPID HATE OVER A STUPID PACKAGE!!!! EVERYONE NEEDS TO STOP BEING STUPID AND HAVE TECHNOLOGY IN THIS STUPID WEBSITE

 – About 2 weeks ago.

UPS

Utterly
Pathetically
STUPID!...

UPS

Utterly
Pathetically
STUPID!

 – About 2 weeks ago.

IF YOU DON'T LIKE UPS THEN YOU ARE STUPID
EVERY ONE IS SO SSSSSTTTTTUUUUUPPPPPIIIIIDDDDD...

IF YOU DON'T LIKE UPS THEN YOU ARE STUPID
EVERY ONE IS SO SSSSSTTTTTUUUUUPPPPPIIIIIDDDDD

 – About 2 weeks ago.

Ups is always late. They constantly say "problem with delivery" just to delay delivery. Crappy company. Support the USPS...

Ups is always late. They constantly say "problem with delivery" just to delay delivery. Crappy company. Support the USPS

 – About 2 weeks ago.

Ups charged my an extra $40 fee for "import charges" and then didnt show up on the day they said it was out for delivery....

Ups charged my an extra $40 fee for "import charges" and then didnt show up on the day they said it was out for delivery.

 – About 2 weeks ago.

They drop my package off in my garage(I live in an apartment complex) then proceed to contact the driver and promise to ask him where he left it and to pass the info on to me by days end. It's now...

They drop my package off in my garage(I live in an apartment complex) then proceed to contact the driver and promise to ask him where he left it and to pass the info on to me by days end. It's now the next day and nothing. Side note, also worked for UPS freight for 6 months. Got hired/trained as a dispatcher then was immediately made to cover the OSDQ girls 2 month maternity leave without A LICK of training. Go f%@k yourself UPS

 – About 2 weeks ago.

every person involved with this company is absolute garbage. the driver was outside with our package, didn't even get out of the truck and drove off. now the item will take another 4 days... if it...

every person involved with this company is absolute garbage. the driver was outside with our package, didn't even get out of the truck and drove off. now the item will take another 4 days... if it actually happens. last time we had a problem item it came to our neighborhood five days in a row and kept being delayed. how do they not prioritize items that have already been delayed. we had items from the same truck (watching multiple items on the map) delivered, but not the one that was touring our neighborhood.

 – About 2 weeks ago.

UPS IS NOT STUPID OKAY!!! EVERYONE NEEDS THEIR STUPID BEHAVIOR FIXED! STUPID PEOPLE. GIVE UPS A LIKE YOU STUPID HEAD! YOU ALL GET MORE STUPID AND STUPID AND STUPID EVERY DAY! I WANT THESE STUPID HEADS...

UPS IS NOT STUPID OKAY!!! EVERYONE NEEDS THEIR STUPID BEHAVIOR FIXED! STUPID PEOPLE. GIVE UPS A LIKE YOU STUPID HEAD! YOU ALL GET MORE STUPID AND STUPID AND STUPID EVERY DAY! I WANT THESE STUPID HEADS CUT OFF RIGHT NOW!!!!!!!!!!!!! AND I AM NOT TALKING LIKE A STUPID PERSON! YOU! YOU ARE STUPID!! ADMIT THAT YOU ARE STUPID AND PROMISE TO UPS THAT YOU WILL NEVER BE STUPID EVER STUPID AGAIN YOU STUPID HEAD! I WISH THESE STUPID HEADS WENT TO STUPID JAIL SO THE TECHNOLOGY PEOPLE COULD RELAX. LIKE UPS! YOU DUMMIES. UPS DOESN'T DESERVE YOU STUPID HEADS

 – About 2 weeks ago.

GUESS WHICH DELIVERY COMPANY IS NOT STUPID











UPS...

GUESS WHICH DELIVERY COMPANY IS NOT STUPID











UPS

 – About 2 weeks ago.

STUPID STUPID STUPID PEOPLE...

STUPID STUPID STUPID PEOPLE

 – About 2 weeks ago.

EVERYONE IS SO STUPID...

EVERYONE IS SO STUPID

 – About 2 weeks ago.

S.T.U.P.I.D to STUPID...

S.T.U.P.I.D to STUPID

 – About 2 weeks ago.

EVERYONE IS SO S.T.U.P.I.D...

EVERYONE IS SO S.T.U.P.I.D

 – About 2 weeks ago.

D...

D

 – About 2 weeks ago.

I...

I

 – About 2 weeks ago.

P...

P

 – About 2 weeks ago.

U...

U

 – About 2 weeks ago.

T...

T

 – About 2 weeks ago.

S...

S

 – About 2 weeks ago.

EVERY ONE IS SO...

EVERY ONE IS SO

 – About 2 weeks ago.

EVERYONE HERE IS SO STUPID THIS WEBSITE SHOULD BE DELETED!!! THIS WEBSITE IS SO STUPID THAT THESE STUPID PEOPLE WON'T FIX THIS STUPID WEBSITE AND IT'S SO STUPID TO COMPLAIN ABOUT UPS!! YOU...

EVERYONE HERE IS SO STUPID THIS WEBSITE SHOULD BE DELETED!!! THIS WEBSITE IS SO STUPID THAT THESE STUPID PEOPLE WON'T FIX THIS STUPID WEBSITE AND IT'S SO STUPID TO COMPLAIN ABOUT UPS!! YOU NEED YOUR STUPID BEHAVIOR FIXED RIGHT NOW!!!!!!!!! UPS DOSEN'T DESERVE THESE STUPID PEOPLE!! UPS COMES AT THE STUPID ESTIMATED DATE AND THESE STUPID PEOPLE SHOULDN'T BE COMPLAINING!! IT'S SO SSSSTTTTUUUUPPPPIIIIDDDD

 – About 2 weeks ago.

My 3 packages have been sitting in the West Sacramento UPS Customer Service center since June 10th! I'm still waiting for a notice to pick up. Went there 3 times, each time waiting in line for...

My 3 packages have been sitting in the West Sacramento UPS Customer Service center since June 10th! I'm still waiting for a notice to pick up. Went there 3 times, each time waiting in line for over an hour, was told they can only check on one package each time!

 – About 2 weeks ago.

IT IS STUPID! AND IT'S EVEN MORE STUPID TO GO WITHOUT A MASK THOUSANDS OF PEOPLE DIED DUE TO COVID-19 AND YOU WORRY ABOUT A STUPID PACKAGE ...

IT IS STUPID! AND IT'S EVEN MORE STUPID TO GO WITHOUT A MASK THOUSANDS OF PEOPLE DIED DUE TO COVID-19 AND YOU WORRY ABOUT A STUPID PACKAGE

 – About 2 weeks ago.

To the person saying there’s a coronavirus and we shouldn’t worry about a stupid package.. we worry about the stupid package because there is a coronavirus, and delivery of our stupid package is...

To the person saying there’s a coronavirus and we shouldn’t worry about a stupid package.. we worry about the stupid package because there is a coronavirus, and delivery of our stupid package is the only way we can get what we need unless we want to brave the people going out an about without a mask

 – About 2 weeks ago.

To the UPS TROLL......WIPE YOUR CHIN!!!
Customers pay A LOT OF MONEY for a service that this company CANNOT deliver.
And there is no recourse other than NEVER USE THEM AGAIN.
Take a...

To the UPS TROLL......WIPE YOUR CHIN!!!
Customers pay A LOT OF MONEY for a service that this company CANNOT deliver.
And there is no recourse other than NEVER USE THEM AGAIN.
Take a minute, BACK AWAY FROM YOUR SHEEP and you'll understand

 – About 2 weeks ago.

I will never order a product online being shipped via UPS again! Enough is enough!!...

I will never order a product online being shipped via UPS again! Enough is enough!!

 – About 2 weeks ago.

This has nothing to do with Covid 19. FedEx gets my packages here on time. It takes a minimum of 3 “ out for delivery “ before package actually gets to me. UPS is terrible and should be boycotted...

This has nothing to do with Covid 19. FedEx gets my packages here on time. It takes a minimum of 3 “ out for delivery “ before package actually gets to me. UPS is terrible and should be boycotted until they learn how to provide good customer service again.

 – About 2 weeks ago.

UPS hub in Goodyear AZ has a long list of complaints. We ordered an Amazon pkg. with 1 day delivery. No go. Two days? Nope. Three? Nope. It is still sitting at Goodyear UPS hu . It shows it in...

UPS hub in Goodyear AZ has a long list of complaints. We ordered an Amazon pkg. with 1 day delivery. No go. Two days? Nope. Three? Nope. It is still sitting at Goodyear UPS hu . It shows it in tracking. This is a common problem and UPS doesn't seem to be able to get this hub under control. Yes...we called UPS only to get a fast speaking hard to understand man with english as a second language. He was to send us a form to open an 'investigation' which never came. I will never use UPS and if Amazon insists on using them well I lose. I won't be able to use Amazon either. Buyer beware. Amazon will show a countdown clock to get you to order for an overnight delivery, then UPS will let package sit at hub for days on end (or lose it).

 – About 2 weeks ago.

ALL THE HATE OVER A STUPID PACKAGE! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE...

ALL THE HATE OVER A STUPID PACKAGE! COVID-19 IS WAY MORE IMPORTANT THAN A STUPID PACKAGE

 – About 2 weeks ago.

UPS DOSEN'T DESERVE ALL THIS HATE...

UPS DOSEN'T DESERVE ALL THIS HATE

 – About 2 weeks ago.

THIS WEBSITE NEEDS TO BE DELETED...

THIS WEBSITE NEEDS TO BE DELETED

 – About 2 weeks ago.

We will see...I paid a ton of money to overnight a package. It has been on the delivery truck since 8 AM this morning. It is almost 6 PM. Guaranteed by 8 or 9 PM. We shall see...it should have already...

We will see...I paid a ton of money to overnight a package. It has been on the delivery truck since 8 AM this morning. It is almost 6 PM. Guaranteed by 8 or 9 PM. We shall see...it should have already been here considering the amt of money they charge. 5 PM is not unreasonable.

 – About 2 weeks ago.

Terrible...

Terrible

 – About 2 weeks ago.

Is...

Is

 – About 2 weeks ago.

Website...

Website

 – About 2 weeks ago.

This...

This

 – About 2 weeks ago.

This WEBSITE SHOULDN'T EXIST. You need to worry about your own behavior and not worry about UPS behavior. THERE IS NO SUCH THING AS A DELIVERY MAN SENDING A NOTE SAYING "WE WON'T BE...

This WEBSITE SHOULDN'T EXIST. You need to worry about your own behavior and not worry about UPS behavior. THERE IS NO SUCH THING AS A DELIVERY MAN SENDING A NOTE SAYING "WE WON'T BE SHIPPING YOUR ORDER" YOU ARE JUST TRYING TO PUT UPS OUT OF BUSINESS. your order MIGHT be delayed 1 day DUE TO CORONAVIRUS SO STOP

 – About 2 weeks ago.

Your comments are fake. UPS is a good delivery service and my package appears when the estimated date comes. Overreacting people. Don't listen to those people UPS. You are a good delivery service...

Your comments are fake. UPS is a good delivery service and my package appears when the estimated date comes. Overreacting people. Don't listen to those people UPS. You are a good delivery service UPS..
AND FOR YOU PEOPLE! UPS DOSEN'T DESERVE THIS!

 – About 2 weeks ago.

Shipping an item from LA to SD. Takes the item that should get here in less than a day and drives it to Kansas for no goddamn reason. f%@k you UPS!...

Shipping an item from LA to SD. Takes the item that should get here in less than a day and drives it to Kansas for no goddamn reason. f%@k you UPS!

 – About 2 weeks ago.

i received 7 different " you have a package coming tomorrow" and 6 " the delivery date has changed" for the same package that is only 8km from home and that was suppose to be first...

i received 7 different " you have a package coming tomorrow" and 6 " the delivery date has changed" for the same package that is only 8km from home and that was suppose to be first delivered june 26th. And it was out for delivery 4 times so far. we should sue to the company that deliver more lies than package!

 – About 2 weeks ago.

Who do we call to sue! My package was shipped out June 20th from Hendersonville. TN to the Pacific NW.

There must be a law firm out there that can help us.

We just want...

Who do we call to sue! My package was shipped out June 20th from Hendersonville. TN to the Pacific NW.

There must be a law firm out there that can help us.

We just want what's promised us a few grand for our troubles.

 – About 2 weeks ago.

Are you all overreacting! there is a coronavirus to deal with for now and you are worried about a package! Really. Plus UPS never messed around with me. you all are just overreacting...

Are you all overreacting! there is a coronavirus to deal with for now and you are worried about a package! Really. Plus UPS never messed around with me. you all are just overreacting

 – About 2 weeks ago.

UPS strikes again! They've lost another of my packages (4 LARGE packages in June alone) so I filed a claim (over a week ago now). I provided them with the Amazon invoice, an item description taken...

UPS strikes again! They've lost another of my packages (4 LARGE packages in June alone) so I filed a claim (over a week ago now). I provided them with the Amazon invoice, an item description taken directly from Amazon and all the other required information. Today, I went to check the status of my claim only to find that UPS had denied my claim for insufficient product description. Effing a-holes, how am I supposed to more accurately describe something that you never effing delivered?!?!?! You have my effing phone number, how about you call me and ask me for information?? The claim details page say my next steps are to contact UPS to provide further information about my claim. Fine, I'll deal with the BS robo-attendant to try to finally get a live human. I get through all of that crap only to be told that they can't tell me the status of my investigation. They will only give an update on the status to the shipper. WTF?!?!?! I've seen our local UPS facility enough times to know, it's not that big! How do you lose a box containing a glass curio that is 5' tall??? I mean, I could possibly understand if I was getting a box of paperclips or something tiny and it got lost. But a box that is probably 6'x3'x1'???? I swear, if I never have to have another package shipped via UPS, it will be too soon!

 – About 2 weeks ago.

UPS play with the status and seems to delay just for fun. the package takes days to be first picked up. Fine, now a day later it's at 20km from my home....a week later is now at another warehouse...

UPS play with the status and seems to delay just for fun. the package takes days to be first picked up. Fine, now a day later it's at 20km from my home....a week later is now at another warehouse at 10km from my place and says will be delivered in 3 days. Ok, fine. the delivery date passed and now it says...come back later to get your delivery day. Usually, it will suddenly appear in front of my house and all the tracking will appear as on time for delivery. I'm ok to get delay for the current situation...but it's seems they use that context to screw big time.

 – About 2 weeks ago.

I’ve had multiple package deliveries over the course of the pandemic. Not a single one delivered by UPS. UPS has failed to deliver every single package that was shipped through them. I cannot...

I’ve had multiple package deliveries over the course of the pandemic. Not a single one delivered by UPS. UPS has failed to deliver every single package that was shipped through them. I cannot contact them as they fired all their customer support due to the “hard times” we are all facing.

Fyi UPS, remote customer service is probably the last thing that should go. You suck as a company and I hope you never financially recover from this. I am NEVER having anything shipped through UPS. I don’t care if it takes longer as long as I get it. I have ZERO trust in UPS’s competence and will advocate against them.

 – About 2 weeks ago.

I am a disabled home bound senior & use a mail order pharmacy. June 19th, i needed a rush order of one of my maint meds ( life threatening w/out it). ....... same bs as many others have posted....

I am a disabled home bound senior & use a mail order pharmacy. June 19th, i needed a rush order of one of my maint meds ( life threatening w/out it). ....... same bs as many others have posted. Yesterday, my dr sent an ER script to a local pharm for me, meanwhile, ups now says its 'lost' & 'is launching an investigation' & suggest i file a claim. (Not gonna bother!). Instead, i alerted the MO pharm, & let them deal w it. So, im back to not only the extreme difficulty of physically leaving my home, but the additional risk of contracting c-19 when i do go out.

 – About 2 weeks ago.

Product was out delivery a day later then date listed. Then back to destination scan. Then two days later they tell me its out for delivery today. That they can see that in the system. Then next day...

Product was out delivery a day later then date listed. Then back to destination scan. Then two days later they tell me its out for delivery today. That they can see that in the system. Then next day they say it may be lost. Need to wait another day to start a claim because can't do it now. Even though they say it may be lost.

 – About 2 weeks ago.

I ordered shocks from Florida to Canada... delivery was up to date until it got to facility in Lachine ,Montréal!!! Been sitting there for 7 days now!!! No update on when it will be coming. Fedex,...

I ordered shocks from Florida to Canada... delivery was up to date until it got to facility in Lachine ,Montréal!!! Been sitting there for 7 days now!!! No update on when it will be coming. Fedex, Amazon all way better than these guys. Will avoid shipping by them at all cost once I get my shocks👎🏽👎🏽

 – About 2 weeks ago.

I ordered something in California to be sent to me in texas. It was pose to arrive today and it f$@kin didn't due to “BAD WEATHER “ Ive checked the radar from here to California and its...

I ordered something in California to be sent to me in texas. It was pose to arrive today and it f$@kin didn't due to “BAD WEATHER “ Ive checked the radar from here to California and its blue skies . Ups is obsolete and should just disappear if a company made ro deliver packages . Cant do that

 – About 2 weeks ago.

UPS is garbage. 7:04 CST, and i'm still waiting around for my package. worst delivery company out there, and i can't understand why anyone would willingly choose to have their packages...

UPS is garbage. 7:04 CST, and i'm still waiting around for my package. worst delivery company out there, and i can't understand why anyone would willingly choose to have their packages delivered via them. i've NEVER had UPS deliver before 6pm, wasting my time all day.

 – About 2 weeks ago.

Anybody got any good jokes?...

Anybody got any good jokes?

 – About 2 weeks ago.

My overnight shipping package, delay for 7 days, still do not know when I can get it! ...

My overnight shipping package, delay for 7 days, still do not know when I can get it!

 – About 2 weeks ago.

Bruh. My package was suppose to arrive yesterday as it says accordingly to tracking. It arrived at my local facility at 4AM then the tracking page never updated again. Son a Bitch. ...

Bruh. My package was suppose to arrive yesterday as it says accordingly to tracking. It arrived at my local facility at 4AM then the tracking page never updated again. Son a Bitch.

 – About 2 weeks ago.

If ups workers want to say "dont order from ups" and when they ensure people on reddit that "we wont be shipping your order" just out of spite makes me believe that i actually will...

If ups workers want to say "dont order from ups" and when they ensure people on reddit that "we wont be shipping your order" just out of spite makes me believe that i actually will NEVER order anything from ups again. Theyre promising people we're not getting our packages, you know, what we spent money for. Idk how this company can stay afloat honestly, they must be losing it.

 – About 2 weeks ago.

Definitely gonna look for ANY other delivery company lol
If you cant deliver packages and your only job is to deliver packages then id say your going out of business naturally, which is patheic...

Definitely gonna look for ANY other delivery company lol
If you cant deliver packages and your only job is to deliver packages then id say your going out of business naturally, which is patheic after all the promises that are made to its customers but never fulfilled

 – About 2 weeks ago.

Made 3 different Amazon Prime purchases between June 15th and 16th, they all shipped UPS in different shipments, to my business address. They were "Out for delivery" as of June 18th. Every day...

Made 3 different Amazon Prime purchases between June 15th and 16th, they all shipped UPS in different shipments, to my business address. They were "Out for delivery" as of June 18th. Every day since then, tracking said "Delivery will be delayed by 1 business day", and the next day would say "Out for delivery".... then "Delivery will be delayed by 1 business day" again, and the next day "Out for delivery" again. This has been going on for 2 weeks now. It's July 2nd, and UPS has made ZERO attempt to take the delivery to my business.
THEIR GODDAMN WAREHOUSE IS 2 BLOCKS DOWN THE STREET FROM ME!!! Every day, I can walk out the front door of my business and see hundreds of UPS trucks going in and out of the warehouse.... not once, in TWO WEEKS, has one of those trucks stopped at my business to deliver my shipments.
These were not urgent deliveries at the time that I ordered them, as I didn't need them until July 4th, and I ordered them in mid-June. But now, because UPS is putting ZERO effort into making timely deliveries, it has become hugely urgent and now I need to see if I can buy this stuff (again) from somewhere local. Thanks UPS.

 – About 2 weeks ago.

I apparently had to update where i live so i can get my package but their site wont let me update it, so i guess i wasted money and ill never get my package. Its all my fault sure...
This...

I apparently had to update where i live so i can get my package but their site wont let me update it, so i guess i wasted money and ill never get my package. Its all my fault sure...
This company will hopefully disappear with its bad service and terrible self correcting website, that way we wont have to worry about the occupation it doesnt serve.

 – About 2 weeks ago.

My package was to arrive today, got moved to f%@king Monday......

My package was to arrive today, got moved to f%@king Monday...

 – About 2 weeks ago.

Ups is crap. The driver just puts the missed you note on window and runs to his next location. Doesn't even attempt to ring doorbell or knock on door. I have 6 kids running around so he cant even...

Ups is crap. The driver just puts the missed you note on window and runs to his next location. Doesn't even attempt to ring doorbell or knock on door. I have 6 kids running around so he cant even use the excuse that there is no activity.

 – About 2 weeks ago.

Boycott UPS. Enough already, it's been months to rise up to the problem. Failure to adapt to demand? Tough. Going with fedex from now on. ...

Boycott UPS. Enough already, it's been months to rise up to the problem. Failure to adapt to demand? Tough. Going with fedex from now on.

 – About 2 weeks ago.

I'm never ordering a package that will be shipped by ups in the future. The "not my problem" attitude I see posted by ups employees on reddit is aggravating, and they say they are straight...

I'm never ordering a package that will be shipped by ups in the future. The "not my problem" attitude I see posted by ups employees on reddit is aggravating, and they say they are straight up refusing to deliver packages and making jokes about particular packages that they walk past at the hub for weeks, commenting, "guess what, you're never getting that package." I don't even want my deliveries anymore that are currently collecting dust in a warehouse an hour away from my home. It's insulting, surge or no surge. It strikes me not as an excuse to slack off, or simply being overwhelmed, but taking advantage of a position of empowerment. They control the delivery, there's focus on their difficult position, combined with complaints=spiteful, malicious interference. It's like a poorly managed restaurant kitchen, where the attitude is "f%@k the customer, the customer is a moron." UPS worker on reddit said, "honestly? Just stop ordering." You got it, asshat.

 – About 2 weeks ago.

Package is delayed in transit. Delivery will be rescheduled....

Package is delayed in transit. Delivery will be rescheduled.

 – About 2 weeks ago.

UPS aren't a business. They're an organized crime syndicate. They have been defrauding every customer in the Oakland area for weeks, promising service that they can't deliver, lying to...

UPS aren't a business. They're an organized crime syndicate. They have been defrauding every customer in the Oakland area for weeks, promising service that they can't deliver, lying to customers, sending out fake delivery notifications, all while deceiving the press.

 – About 2 weeks ago.

I just dont know what to say anymore. I cringe every time those 3 ironically brown letters come up when I have a package being shipped. So much slower than Fedex or even, gasp, the USPS. And...

I just dont know what to say anymore. I cringe every time those 3 ironically brown letters come up when I have a package being shipped. So much slower than Fedex or even, gasp, the USPS. And thankfully Amazon is doing its own thing now. I mean it doesn't matter if its business or personal packages they will get to you at least one day slower than you expected. They seem to have a decent enough infrastructure so I just dont get it.

 – About 2 weeks ago.

I have had several shipments via UPS (6 or more in 60 days) not arrive or show up days late with inconsistent messaging. After some hounding of local UPS guys, I was told that lots of new drivers...

I have had several shipments via UPS (6 or more in 60 days) not arrive or show up days late with inconsistent messaging. After some hounding of local UPS guys, I was told that lots of new drivers don’t know the routes and union rules send them home without completing routes. No issues on Fedex, Amazon delivery, nor GLS. Trying to run a business from home and UPS is proving we have to vote with our wallets. Do everything you can to avoid UPS. My US Mail has been delayed by up to 60 days. Welcome to Bay Area issues. This should have been an opportunity for UPS.

 – About 2 weeks ago.

UPS Sucks, you can tell from tracking when they lose you package and without anyone to call they are a pathetic, pathetic sorry excuse for a company..covid or no covid, work from home with a computer...

UPS Sucks, you can tell from tracking when they lose you package and without anyone to call they are a pathetic, pathetic sorry excuse for a company..covid or no covid, work from home with a computer like everyone else you slackers

 – About 2 weeks ago.

I ordered on June 25,2020. It is now July 1, and the packaged said it will arrived today 8:00 AM - 12:00 PM. It is the end of the day, and I still don’t see my packaged. Also, there were no tracking...

I ordered on June 25,2020. It is now July 1, and the packaged said it will arrived today 8:00 AM - 12:00 PM. It is the end of the day, and I still don’t see my packaged. Also, there were no tracking updates at all except the shipping date. I feel like my package got lost in the process or damaged. I really hope I can get my package tomorrow, because I was really excited about it, and been waiting for like a week.

 – About 2 weeks ago.

Amazon shipped the package days ago. It had to travel 2 hours from Syracuse to Buffalo, so what do they do ship it east instead of west to Easton? So its been there for days with zero scans. I call...

Amazon shipped the package days ago. It had to travel 2 hours from Syracuse to Buffalo, so what do they do ship it east instead of west to Easton? So its been there for days with zero scans. I call this morning and i was told by customer service it was "on a truck out for delivery" and that "their systems were having issues but they could see it was definately out for delivery." Wait all day and i get "i don't know who told you that but the package has never been scanned so it's probably lost", "you can't do anything but i have 1 option i can file a dispute for you for non delivery and you'll get a call. So I get a call and i get "Nope, it's not here is probably on a truck somewhere. I'm sure there may be a scan tonight and you'll probably get it tomorrow or friday.. oh if you don't hear anything tomorrow just call the 800 # again..." I just went thru the lost package thing last week with another package wtf and literally got a refund on that lost package, it's a 2 hour drive from here to the shipment location... how does ups lose a 27 lbs huge box? its not like it falls between the seat, god they make me sick. then you get the arbitrary "you know we have a covid crisis... and there's riots".... and i said there is no covid crisis here or syracuse nor are there riots. Problem is FedEX and USPS are NO BETTER and most sellers dont give you a choice anyways... so i'm thinking if it ever gets here i am just going to return the damn thing and to hell with them all.

 – About 2 weeks ago.

This is an outrage already I had my unemployment card expidited for the next day because they brought it to an address I haven’t lived at in 3 years!!! Now I’ve been waiting 3 weeks to say it will...

This is an outrage already I had my unemployment card expidited for the next day because they brought it to an address I haven’t lived at in 3 years!!! Now I’ve been waiting 3 weeks to say it will here today by 9 meanwhile there Is 6 ups trucks in my area today and not one of them stopped For an envelope delivery due to this I had to cancel a non refundable trip with my wife and kids thanks ups !!

 – About 2 weeks ago.

My customer is still waiting for a 2nd day air package I shipped on June 23. Another customer is waiting for a next day air package that was shipped on Monday. I shipped another next day air today...

My customer is still waiting for a 2nd day air package I shipped on June 23. Another customer is waiting for a next day air package that was shipped on Monday. I shipped another next day air today and I'm nervous as hell. Cannot blame the vid on all of this.
UPS is a mess and they can't tell you squat. None of these were insured as you will go to your grave before you collect from UPS on a lost or damaged package.

Jeff Bezos needs to chime in.

 – About 2 weeks ago.

My package has been “out for delivery” for 9 days. Every time I go back the next day, it says that it will arrive today, nope. Even though the ups truck has driven through my neighborhood like 20...

My package has been “out for delivery” for 9 days. Every time I go back the next day, it says that it will arrive today, nope. Even though the ups truck has driven through my neighborhood like 20 times in the past week. Thank god it wasn’t medication that I needed delivered, or some life saving medical equipment.

 – About 2 weeks ago.

f%@k ups. the route they have is ridiculous. They have passed my house 9 times today and I still have not received my package....

f%@k ups. the route they have is ridiculous. They have passed my house 9 times today and I still have not received my package.

 – About 2 weeks ago.

The UPS facility in Bozrah, CT is totally f%@ked up lately. It's like sending items into a black hole. They can't deliver ANYTHING on time and they can't seem to tell you where your...

The UPS facility in Bozrah, CT is totally f%@ked up lately. It's like sending items into a black hole. They can't deliver ANYTHING on time and they can't seem to tell you where your package is. Disgrace.

 – About 2 weeks ago.

I shipped a package through UPS last week. Of course it was delayed by a couple of days due to "Emergency, natural disaster or inclement weather" Weather is fabulous. However, they did leave...

I shipped a package through UPS last week. Of course it was delayed by a couple of days due to "Emergency, natural disaster or inclement weather" Weather is fabulous. However, they did leave the package in the porch. Every single Amazon package shipped UPS, the tracking info is way off and I'm left tracking down the package during a pandemic. It could be at a local UPS store, maybe a neighbor, maybe another delivery attempt. No faith at all in UPS anymore.

 – About 2 weeks ago.

If you click on the tracking number at Amazon. Once the delivery is made you can rate the delivery....

If you click on the tracking number at Amazon. Once the delivery is made you can rate the delivery.

 – About 2 weeks ago.

One month and a half!! No delivery yet, bad company...

One month and a half!! No delivery yet, bad company

 – About 2 weeks ago.

Hey UPS, if you haven’t received my package at your facility yet then it hasn’t f%@king shipped...

Hey UPS, if you haven’t received my package at your facility yet then it hasn’t f%@king shipped

 – About 2 weeks ago.

Departed Addison, IL. Departed Hodgkin's, IL, Arrived at Addison, IL. Departed Addison, IL. Arrived Hodgkin's, IL. Departed Hodgkins, IL. Arrived Earth City, MO. Delivery "Delayed 1 day....

Departed Addison, IL. Departed Hodgkin's, IL, Arrived at Addison, IL. Departed Addison, IL. Arrived Hodgkin's, IL. Departed Hodgkins, IL. Arrived Earth City, MO. Delivery "Delayed 1 day. We apologize for any inconveniences"

 – About 2 weeks ago.

I had the same expierence, but what is just horrible I actually talked to an "agent" who said "your delivery will arrive today, for sure" NOPE---liar, liar, liar. It seems the have a...

I had the same expierence, but what is just horrible I actually talked to an "agent" who said "your delivery will arrive today, for sure" NOPE---liar, liar, liar. It seems the have a practice of just telling A BIG FAT LIE :-(

 – About 2 weeks ago.

You do understand the pandemic is ongoing, right? UPS is doing the best they can. There are new package handling rules due to the virus to keep you safe. ...

You do understand the pandemic is ongoing, right? UPS is doing the best they can. There are new package handling rules due to the virus to keep you safe.

 – About 2 weeks ago.

I ordered a very important package on June 21st and amazon said it was coming on the 25th. They were shipping with ups and I’ve never seen them to that before so I was hesitant but nonetheless I was...

I ordered a very important package on June 21st and amazon said it was coming on the 25th. They were shipping with ups and I’ve never seen them to that before so I was hesitant but nonetheless I was like eh. I’ll give them a chance. Why on EARTH DID I DO THAT. anyways the 25th comes by and it doesn’t arrive it was delayed. Cut to now June 30th it’s still not here but OH that’s not even the kicker. The kicker is that every single day since then it says “out for delivery” hmmmm if it’s out for delivery shouldn’t it be here by now. I hate ups and honestly amazon needs to stop shipping with them. It’s insane.

 – About 2 weeks ago.

My shipment is three packages. For some reason, they were scanned at two different times at the "from" location. They travelled across the US from CA to NY, one package's info updating a...

My shipment is three packages. For some reason, they were scanned at two different times at the "from" location. They travelled across the US from CA to NY, one package's info updating a few hours before the other two, so I'm assuming they're on two different trucks. According to their own tracking site, the earlier package was scheduled for delivery on Friday 6/26 by 9pm, the other two on Monday 6/29 by 9pm. No package on Friday. After 10pm, the site updates to say that it would be delivered on Monday with the other two. Monday comes, two packages are delivered, the third isn't. Again, after 10pm the site updates, the package is delayed one day, new delivery schedule is for Tuesday 6/30 by 9pm. It's now 10pm, no package. And, to top it off, all three packages are supposed to require signatures. The first two were dumped in my driveway. Their site says I signed for them -- I never even saw the truck -- but my name is spelled wrong.

 – About 2 weeks ago.

Have been tracking a package that was due to arrive almost a month ago. Package info has not been updated since June 10. I was billed for the package June 6. Tried calling and can never reach a...

Have been tracking a package that was due to arrive almost a month ago. Package info has not been updated since June 10. I was billed for the package June 6. Tried calling and can never reach a person. Finally placed laced a horrendous complaint through their website survey - hopefully they'll get back to me then.

 – About 2 weeks ago.

They stopped going to the door to leave stickies, and now just say they missed me. Then tell me to pick up at location. Despite using THEIR SYSTEM to authorize drop off at front door (they never...

They stopped going to the door to leave stickies, and now just say they missed me. Then tell me to pick up at location. Despite using THEIR SYSTEM to authorize drop off at front door (they never follow this unless they actually have the package).

 – About 2 weeks ago.

Just another identical story - package two weeks late now. Two weeks ago, tracking showed package located at what I assume is a regional facility in Petaluma - and since then package has been...

Just another identical story - package two weeks late now. Two weeks ago, tracking showed package located at what I assume is a regional facility in Petaluma - and since then package has been 'delayed'. I get it; COVID is resulting in a massive number of packages such that UPS, etc have never seen before. Fine, and I can live with delays (but only bc I don't need to order meds, etc). But, the lack of communication is just wrong.

By the way, check out fedex-sucks.net and dhl-sucks.net (menu bar top left). Those carriers don't seem to be doing all that much better.

From what I can tell, USPS is the only service functioning well during this time.

 – About 2 weeks ago.

UPS was able to transit my parcels from NJ, USA to my local area in Quebec, Canada in 1 day. Presently, my parcels are stuck locally at a UPS location (about a half hour drive from the final...

UPS was able to transit my parcels from NJ, USA to my local area in Quebec, Canada in 1 day. Presently, my parcels are stuck locally at a UPS location (about a half hour drive from the final destination) for over a week with no date of delivery in sight. I contacted the UPS 1-800 # to arrange a pick up. I was told they can't do that, I would need to set up a UPS account & request any changes on the website. I am not willing to break something more than is already broken, I do not trust UPS. UPS defiantly SUCKS!

 – About 2 weeks ago.

Ordered an expensive 4k monitor i needed asap. I got next day shipping, its been a week, it keeps getting “delayed due to weather”...

Ordered an expensive 4k monitor i needed asap. I got next day shipping, its been a week, it keeps getting “delayed due to weather”

 – About 2 weeks ago.

I have been waiting for an expensive generator for 2 months! First one arrived at the Petaluma, CA location on June 12th. No other scan information after that. A second one was shipped out, it arrived...

I have been waiting for an expensive generator for 2 months! First one arrived at the Petaluma, CA location on June 12th. No other scan information after that. A second one was shipped out, it arrived at the same location and I get a notice every day that it is on the truck! I can even track the driver. Yesterday, when he once again drove by with no package I got in my car and tracked him down. He said there was noting on the truck and they have a horrible system that all the drivers are complaining about. He said they have an entire wall of generators and larger packages they are trying to figure out what to do with. Really? I am contacting Costco tomorrow and asking them to send another one Fed-Ex overnight. This is getting ridicules!

 – About 2 weeks ago.

What can I say that everybody here hasn't said. UPS sucks big time. Packages go weeks without being delivered even though they show them being local. Their virtual assistant is virtually unusable...

What can I say that everybody here hasn't said. UPS sucks big time. Packages go weeks without being delivered even though they show them being local. Their virtual assistant is virtually unusable and worthless. Talking to customer service doesn't work cause they promise delivery the same day then when it doesn't show up they put you off another day. No one in their organization has a clue as to when a package is to show up. Shipping overnight is a waste of money with them cause they couldn't deliver a package overnight if their lives depended on it. Lastly I think many vendors should drop UPS as their shipping option. When USPS and a vendor such as Amazon can be more effective at delivering packages then that tells me that the only business that should be defunded is UPS.

 – About 2 weeks ago.

After it was scanned out for delivery from my local hub at 8am, I checked the site at 8:30am on the same day and it was scanned again as waiting to be accepted at 9:11 = "46 minutes in the...

After it was scanned out for delivery from my local hub at 8am, I checked the site at 8:30am on the same day and it was scanned again as waiting to be accepted at 9:11 = "46 minutes in the future". WTF?

 – About 2 weeks ago.

Every since the Raiders left Oakland.

The entire area has gone to sh*t!

I blame Mayor Libby more than UPS....

Every since the Raiders left Oakland.

The entire area has gone to sh*t!

I blame Mayor Libby more than UPS.

 – About 2 weeks ago.

UPS isn't a company. It's an organized crime syndicate. Their massive, widespread fraud in Oakland and throughout the Bay Area in June, 2020, has victimized tens of thousands of people....

UPS isn't a company. It's an organized crime syndicate. Their massive, widespread fraud in Oakland and throughout the Bay Area in June, 2020, has victimized tens of thousands of people.

 – About 2 weeks ago.

I have two shipments in UPS purgatory at the Oakland, CA Hub. One is some exercise clothing that I ordered during a Memorial Day sale.If I don't get that order, I will just request a refund from...

I have two shipments in UPS purgatory at the Oakland, CA Hub. One is some exercise clothing that I ordered during a Memorial Day sale.If I don't get that order, I will just request a refund from the seller. The second order is a one-off piece of re-conditioned laboratory equipment. I have Google and eBay searches saved, I haven't seen another--even if I could afford to have another shipped (by FedEx or USPS). My colleagues and I are working on a grant with VERY explicit milestones. If I don't have that component in service by mid July, FOUR PEOPLE COULD BE OUT OF WORK BY THE FIRST WEEK OF AUGUST. I see UPS trucks driving up and down the street making deliveries. I'm sure there are life-critical pharmaceuticals, medical equipment and appliance parts. I'm also sure that there's a bunch of slave-crafted crap (looking at YOU, WayFair). UPS is run on algorithms. UPS need to CEASE accepting packages for delivery to areas served by jammed up hubs, and share that demand with Fedex or USPS. AT THE VERY LEAST, THEY NEED TO CEASE NEXT-DAY/SECOND DAY FOR ANYTHING OTHER THAN MEDICAL NECESSITY or mission critical for homes or businesses (such as appliance or building components). Lulemon? NO NEXT-DAY FOR YOGA PANTS. WayFair? NO SECOND-DAY AIR FOR TABLE LAMPS. Interstate shippers are federally regulated. It is STUNNING to me that Congress is not providing oversight.

 – About 2 weeks ago.

You cannot use the pandemic as an excuse. Itself been three months and still packages are delayed (still waiting for a package that says it was to be delivered a week ago), missing, and no customer...

You cannot use the pandemic as an excuse. Itself been three months and still packages are delayed (still waiting for a package that says it was to be delivered a week ago), missing, and no customer service. This is a bloated Company with drivers that cannot read an address. While FedEx is no gem, at least they are timely, still have customer service and can actually deliver a package.

 – About 2 weeks ago.

what a failure of a company. In a time when everyone is advised to stay home, where shipping instead of going out is one of the best ways to distance ourselves from each other. And all we are...

what a failure of a company. In a time when everyone is advised to stay home, where shipping instead of going out is one of the best ways to distance ourselves from each other. And all we are receiving instead of packages is lies. Don't tell me my stuff is out for delivery all week when in reality No one has touched my packages since they reached my local hub. Going to definitely make a point of avoiding UPS in all future scenarios as possible

 – About 2 weeks ago.

Just ordered 6 items from Amazon to be delivered as a gift in the state of New York. Ya'll got me worried now that a week won't be enough time. ...

Just ordered 6 items from Amazon to be delivered as a gift in the state of New York. Ya'll got me worried now that a week won't be enough time.

 – About 2 weeks ago.

Don’t patronize companies that ship UPS....

Don’t patronize companies that ship UPS.

 – About 2 weeks ago.

Refund Number is (800) 811-1648 - don’t add tracking for live person. They took 5 days to deliver a overnight a package. It didn’t even leave my area until after it was to be delivered. They...

Refund Number is (800) 811-1648 - don’t add tracking for live person. They took 5 days to deliver a overnight a package. It didn’t even leave my area until after it was to be delivered. They sorted it incorrectly many times and on the 5th day they added a scan that said Kentucky. Then they told me the Kentucky scan disqualified it for a refund do to weather disruptions. The only problem with that is the 4:00 am Kentucky scan was followed by a 2:29 am Las Vegas scan then 4:30 am Arizona scan. The package was going from Utah to AZ. It had scans in Ontario CA and went all over Las Vegas several times. The tracking even said they made a mistake sorting the package but are unwilling to give a refund. I was charged $63 for a 12 ounce package that took 5 days. TOTAL RIPOFF!

 – About 2 weeks ago.

I didn't get my package for over a week, then it finally delivered, I was told it was due to extra online ordering with the COVID restrictions. ...

I didn't get my package for over a week, then it finally delivered, I was told it was due to extra online ordering with the COVID restrictions.

 – About 2 weeks ago.

Tracking had said "preparing for delivery" for 3 days now.. customer service insists that it is out for delivery.. yet, it still has not been delivered. UPS blows. ...

Tracking had said "preparing for delivery" for 3 days now.. customer service insists that it is out for delivery.. yet, it still has not been delivered. UPS blows.

 – About 2 weeks ago.

You can't talk to a real person on their customer service line. Package delayed an additional day at a facility one town over, and the option to select pick up at the facility is "experiencing...

You can't talk to a real person on their customer service line. Package delayed an additional day at a facility one town over, and the option to select pick up at the facility is "experiencing technical difficulties" on the website. USPS is far better.

 – About 2 weeks ago.

So apparently their truck broke down and my package in back in transit. It's been 10 days since i placed my order. Santa would have it delivered by now....

So apparently their truck broke down and my package in back in transit. It's been 10 days since i placed my order. Santa would have it delivered by now.

 – About 2 weeks ago.

Ordered a package and it has been out for deliver for 3 days. Even watched it deliver other packages in my neighborhood then leave all while saying out for delivery. ...

Ordered a package and it has been out for deliver for 3 days. Even watched it deliver other packages in my neighborhood then leave all while saying out for delivery.

 – About 2 weeks ago.

UPS has been delaying shipments of nearly every package that comes into contact with them for months. I have watched package after package be scheduled for delivery, then delayed, repeatedly. Stuff...

UPS has been delaying shipments of nearly every package that comes into contact with them for months. I have watched package after package be scheduled for delivery, then delayed, repeatedly. Stuff disappears from their system for days at a time. Stuff will be out for delivery and then not arrive that day (or the next, or the next.)

The worse part is all the businesses I'm forced to order from DO NOT TELL YOU WHO IS SHIPPING. I would pay EXTRA to not have items shipped through UPS. I selected the slowest shipping option on a website, thinking it would be USPS, and it's bloody UPS! So now I'm all stressed out about whether it'll even be delivered within a week of the scheduled delivery date, because nothing else has. It seems like they wait until they have several of my packages before bothering to come by, which is not the deal.

UPS is one of the greatest direct sources of misery and stress in my life right now, and they do not give a single flying f%@k.

 – About 2 weeks ago.

Overnight air was supposed to ship on Saturday and was cancelled due to an emergency, was supposed to arrive today at 10:30, 6 hours later it isn’t here...

Overnight air was supposed to ship on Saturday and was cancelled due to an emergency, was supposed to arrive today at 10:30, 6 hours later it isn’t here

 – About 2 weeks ago.

Well using their tracking I can see that my parcel has been in my town for a full week now but is undelivered. Their website says that the delivery will be rescheduled due to "Holiday...

Well using their tracking I can see that my parcel has been in my town for a full week now but is undelivered. Their website says that the delivery will be rescheduled due to "Holiday Closures" only it isn't a holiday and there are no closures. I tried to sign up for "My Choice" so I could pick up the package but am brought to an essentially empty page when I do so. I sent an email asking how to pick up the package and incidentally mentioned that their sign up page had technical problems. I received a response referring me to technical support, meaning that no actual person read the email and instead a computer algorithm was used to look for keywords. I have wasted time chatting with them -"I'm sorry I tried to connect you with our international department but they don't seem to be available on chat, try phoning." I have wasted time trying to call them (I'm Canadian and I am pretty sure their system sent me to their US system on purpose, I wouldn't doubt they pull the same nonsense in reverse on Americans). I have wasted time trying to sign up for "MyChoice." I have even wasted time filling out 2 of their customer surveys. All of this was just to pick up a package that has been in my city for a week......and I was unsuccessful.

 – About 2 weeks ago.

How do I start this?

First off, I have a brand new PC coming from Best Buy. Expensive, nice, and time sensitive. I ordered it off Best Buy on June 24th, 2020. They shipped it out on June...

How do I start this?

First off, I have a brand new PC coming from Best Buy. Expensive, nice, and time sensitive. I ordered it off Best Buy on June 24th, 2020. They shipped it out on June 25th, 2020. No problems there. I got an email from them saying that it was "expected to come earlier" on June 27th, 2020. I was ecstatic.

Little did I know, it would get my hopes up. All day, on June 27th, it was stuck "in transit" even though it said it arrived in my local facility with a destination scan. I waited, and waited, and waited. I waited until the end of the day- 9 PM (what it said on my tracking page). I stayed optimistic. I thought to myself, "Maybe the delivery truck(s) are running behind, I'll give it another hour."

Nope.

The package was never delivered. In fact, nothing about the tracking page changed for another day. June 28th rolls around, and I have a new expected delivery date. June 29th. This made sense for me, because when I purchased the item, it said it would come around the 30th.

As I am writing this today, it is the 29th. This morning, at 12:57 AM, it arrived at my local facility with a destination scan. The page updated to "preparing for delivery." This had to be it. I was getting excited, and I waited- again.

Then, it's now 9 AM. The trucks most definitely must have been loaded by now, and my package? Still stuck on the "preparing for delivery" page. I was frustrated. I called Best Buy first, and they had a hold time of over 60 minutes. So, I called UPS. The lady said that it would arrive by the end of the day (according to her system).

So now I'm waiting. But, what's even more frustrating is what I JUST NOTICED.

Earlier I mentioned that the destination scan (the most recent one) was placed at 12:57 AM. I know that for a fact. However, I JUST refreshed my tracking page and it says "11:53 AM - Destination Scan" WHAT THE f%@k? Nearly 12 hours later???????

I know I sound insane. I can't find any other reason for this other than UPS lying about my package coming into my local facility and getting my hopes up, AGAIN. They got my hopes up, saying that it arrived at 12:57 AM and that it received it's destination scan, and is preparing for delivery. Yet, it's not even OUT FOR DELIVERY? Their customer service is barely helpful, and no one can give me answers online.

I am frustrated. I'd rather wait a week for my package to come, with a definitive delivery date, rather than it being pushed back day by day. It's the most f%@king annoying thing I have ever witnessed and I hate that UPS does this to us.

Part of me is still staying optimistic. Maybe it IS out for delivery today and there's some sort of glitch? Maybe it WILL come to my doorstep magically by the end of the day (like the lady said). But, part of me also wonders if this is all just a hoax. Part of me is being pessimistic, just annoyed, frustrated, and dissatisfied with the customer service, delivery speed, and help.

If the package doesn't come today, I cannot trust UPS no longer. How can I expect to trust the Customer Service center when they LIE about when my package is arriving?

I am praying to god that this won't happen to anyone else, as it's so frustrating. And I am also crossing my fingers for my package to arrive today- timely, nicely, and with no hassle.

f%@k UPS.

 – About 2 weeks ago.

Item arrived at my local UPS facility on June 15 so 2 weeks ago but “out for delivery” everyday and every evening say it’s been pushed back to following day. 😡😡 Also can’t get any...

Item arrived at my local UPS facility on June 15 so 2 weeks ago but “out for delivery” everyday and every evening say it’s been pushed back to following day. 😡😡 Also can’t get any answers, not one person could tell me anything except that it will arrive tomorrow, LIES (probably say this just to get me off the phone). Three times was told someone will call me back, nobody ever did, no surprise. Have a feeling it’s been lost or stolen since it was an electric guitar, a gift for a family member. And their follow your delivery map is a joke. One truck never moved from its location the entire day. When I called the person said it’s not really on the truck they just scan it, WTF!!?? We’re lied to and played like a fiddle.
Completely outraged! If it’s due to COVID infection of employees as one UPS employee on here was saying then at least let public know rather than hiding it and not getting any answers. The worst ever customer service and delivery service, extremely untrustworthy. NEVER AGAIN will I use any seller who used UPS to ship.

 – About 2 weeks ago.

Ordered a vintage instrument and had it sent from Portland to me in Oakland. Paid for 3 day shipping and it was sent on the 18th and had a delivery of the 20th

Waited all day for the...

Ordered a vintage instrument and had it sent from Portland to me in Oakland. Paid for 3 day shipping and it was sent on the 18th and had a delivery of the 20th

Waited all day for the package and it never arrived then it switched to Monday the 22nd same deal waited again. This time I called UPS and asked what gives and I wanted a refund (they’ve suspended refunds right now. Probably because they’ve been f%@king up so bad that everyone deserves one but they don’t want to not have money the greedy corrupt f%@ks) they assured me over and over that Wednesday is when I’d be getting the package. Wednesday rolled around and then at 4pm it switched to Thursday and I lost it. I called and just told them to let me come pick it up (if you want something done right just do it yourself) they said ok and that I could go get it on the next day (Thursday) I called before heading out to confirm it was available and they said yes. I got to UPS and there was a 2 hour long line in the sun. I waited through the whole thing got to the front and then was turned away because it wasn’t ready for pick up. Holy shit how awful can this company get. I still have not gotten the package just called again today and they said they have no idea and maybe in another 2weeks it’ll be ready. UPS give me my money back and everyone else this is ridiculous. Also, if you are having such high volume why don’t you create more jobs and hire more personnel (why would they do that when they can Lee more money for themselves while understaffed) never using this company again and I hope only the best for all these front line workers that are forced to endure all the angry faces and attitudes of people getting f%@ked by the higher ups

UPS f%@k you give me my goddamn package. Seriously just let me go in to that warehouse and find it myself because you’re useless

 – About 2 weeks ago.

Ordered The Last of Us Part 2 Collectors Edition back in November. The package was to arrive on June 19th, but I was not going to be home that day to sign for it. I received an email saying I could...

Ordered The Last of Us Part 2 Collectors Edition back in November. The package was to arrive on June 19th, but I was not going to be home that day to sign for it. I received an email saying I could redirect the package to an access point. It's been 10 days since I did that and delivery to the access point is still pending.

 – About 2 weeks ago.

It is already 56th day...No delivery yet... CRAZY. Seems everybody is emailing each other without much success. Told them to stop emailing, instead use the telegraph or carrier pigeons...it might be...

It is already 56th day...No delivery yet... CRAZY. Seems everybody is emailing each other without much success. Told them to stop emailing, instead use the telegraph or carrier pigeons...it might be faster. Why nobody uses telephones anymore?

 – About 2 weeks ago.

Well I ordered a father's day gift on the 10th and was assuming it would come in before then or close to then or something.
The sender was on time and perfect with what they did. Took 2...

Well I ordered a father's day gift on the 10th and was assuming it would come in before then or close to then or something.
The sender was on time and perfect with what they did. Took 2 days to get to my state.
Once it reached my state, the sender's delivery guy gave it to UPS.
This is when shit hit the fan.
UPS gave it to the wrong zip code. I waited until the 20th to see my package was delivered but checked and no package... I filed claim and all that. Waited a week and they say "package was found! Being transferred to facility". I was so happy to see after 16 days, finally I would get to see the gift.
Nope again!
Next day it said it was put for delivery... AGAIN.
The day after the "out for delivery notice", they told me that the delivery location was vacant (no letter on the door, not even a knock. How??). Checked yesterday (the day after that) and they said they lost package and are sending information to sender.
ARE YOU KIDDING ME???
I waited 18 days! And NOW you tell my my package is lost after so long and getting my hopes up.
To whoever stole my package.
I hope you rot.

 – About 3 weeks ago.

I have had my packages go out on a truck for 3 days and not get delivered until the 4 th day. It is very frustrating to keep getting rescheduled day after day. I do not think there are enough trucks...

I have had my packages go out on a truck for 3 days and not get delivered until the 4 th day. It is very frustrating to keep getting rescheduled day after day. I do not think there are enough trucks coming into the pocket/green haven area in Sacramento. I don’t have this problem with FedEx.

 – About 3 weeks ago.

UPS is always late with my packages. It just never fails. I blame Amazon for not using a more reliable service. ...

UPS is always late with my packages. It just never fails. I blame Amazon for not using a more reliable service.

 – About 3 weeks ago.

Package was suppose to be delivered on 6/11. It went out for delivery but was never delivered. Tracking said it was out for delivery on 6/11, 6/12, 6/13, and 6/15. Then info just stopped being...

Package was suppose to be delivered on 6/11. It went out for delivery but was never delivered. Tracking said it was out for delivery on 6/11, 6/12, 6/13, and 6/15. Then info just stopped being updated. It was finally delivered on 6/22, but to the wrong address. Same house number, wrong street. Luckily my phone number was on the package and the person was honest and called me. I went and picked it up the same day. UPS is terrible.

 – About 3 weeks ago.

I had a letter sized package shipped overnight on 6/25, I check in the morning and UPS says out for delivery, no package came, checked next morning and it was supposed to be out for delivery again,...

I had a letter sized package shipped overnight on 6/25, I check in the morning and UPS says out for delivery, no package came, checked next morning and it was supposed to be out for delivery again, nothing came again, checked this morning and now they say "Delay: Emergency Situation or Severe Weather" so it is scheduled for tomorrow now. What a crock.

 – About 3 weeks ago.

Same old stuff from UPS. My item said out for delivery all day. I waited for a time sensitive item that did not arrive. Now there is no tracking information
...

Same old stuff from UPS. My item said out for delivery all day. I waited for a time sensitive item that did not arrive. Now there is no tracking information

 – About 3 weeks ago.

Have a package coming from UPS second-day air and it is food and I am waiting 7 days for it and still have not received it....

Have a package coming from UPS second-day air and it is food and I am waiting 7 days for it and still have not received it.

 – About 3 weeks ago.

Company music shut down...

Company music shut down

 – About 3 weeks ago.

Ordered a birthday gift for my son off amazon 10 days ago. The item shipped out 2 days later and sat a ups facility 15 minutes from my house for a week.Finally got a scheduled delivery date of June...

Ordered a birthday gift for my son off amazon 10 days ago. The item shipped out 2 days later and sat a ups facility 15 minutes from my house for a week.Finally got a scheduled delivery date of June 27, however it was showing it was still being processed and not even loaded on the truck. . but all day I sat and waited and then at 6:15 pm I get a message saying that there was a delay due to severe weather. BS! the storm was over well before their routes begin! They had 0 intentions of ever delivering today and i believe they are holding my package hostage. I cant even call customer service because I get stuck in a loop and then they hung up on me. now I may not have a gift for my son whose birthday is in 10 days! I ordered in plenty of time, and because they can't manage their company I have to come up with an alternative. Where can I sign up for this job? Because they are getting paid to not work, hey sounds like a perfect job for me!

 – About 3 weeks ago.

They lie! My God! I sat here for my delivery window of 2-6pm...and then at 6:15pm I checked status online and it says "delivery attempted". Are you kidding me! I waited all afternoon because...

They lie! My God! I sat here for my delivery window of 2-6pm...and then at 6:15pm I checked status online and it says "delivery attempted". Are you kidding me! I waited all afternoon because I know UPS lies, and here I wasted a whole afternoon. I hate that companies won't give you a choice of who they ship from. They have the gate code. Now they're going to leave it at my rental office and they only work 2 hours a day, so I won't get it for weeks. Un-freaking-believable. I HATE UPS

 – About 3 weeks ago.

Delivery - -
-
Current Event Out for Delivery 06/27/2020 8:55 A.M. Philadelphia, PA, United States
Out For Delivery Today

06/26/2020 11:14 P.M. Philadelphia, PA,...

Delivery - -
-
Current Event Out for Delivery 06/27/2020 8:55 A.M. Philadelphia, PA, United States
Out For Delivery Today

06/26/2020 11:14 P.M. Philadelphia, PA, United States Destination Scan
06/26/2020 10:45 P.M. Philadelphia, PA, United States Delivery will be delayed by one business day.
06/26/2020 6:22 A.M. Philadelphia, PA, United States Out For Delivery Today
06/26/2020 3:58 A.M. Philadelphia, PA, United States Loaded on Delivery Vehicle
06/25/2020 11:00 P.M. Philadelphia, PA, United States Delivery will be delayed by one business day.
06/25/2020 8:02 P.M. Philadelphia, PA, United States Destination Scan
06/25/2020 8:39 A.M. Philadelphia, PA, United States Out For Delivery Today
06/25/2020 6:03 A.M. Philadelphia, PA, United States Loaded on Delivery Vehicle
06/25/2020 5:06 A.M. Philadelphia, PA, United States Destination Scan
06/25/2020 5:05 A.M. Philadelphia, PA, United States UPS will be in your area and will deliver your package a day early.
06/25/2020 3:48 A.M. Philadelphia, PA, United States Arrived
06/25/2020 1:04 A.M. Laurel, MD, United States Departed
06/24/2020 1:36 A.M. Laurel, MD, United States Arrived
06/22/2020 10:00 P.M. San Antonio, TX, United States Departed
Past Event Shipped 06/20/2020 9:26 P.M. San Antonio, TX, United States
Origin Scan

Past Event Label Created 06/19/2020 8:59 P.M. United States
Order Processed: Ready for UPS

 – About 3 weeks ago.

Same here, West Sacramento facility, package is 2 weeks late, went to facility and was told probably in the warehouse but can not get to because it is backed up. Item is an AC unit for the house, was...

Same here, West Sacramento facility, package is 2 weeks late, went to facility and was told probably in the warehouse but can not get to because it is backed up. Item is an AC unit for the house, was able to get Amazon to cancel and refund the order. Now trying to order from Home Depot to do site pick up but that may take another weeks as well, this Summer heat isn't letting up any time soon.

 – About 3 weeks ago.

Had a package sent from Oregon to California. Shipped 6/17, arrived at the Concord Ca hub on 6/18. It’s been sitting there fluctuating from “arrival scan” to “out for delivery” since the...

Had a package sent from Oregon to California. Shipped 6/17, arrived at the Concord Ca hub on 6/18. It’s been sitting there fluctuating from “arrival scan” to “out for delivery” since the 18th! Here it is the 27th and still no package! It’s only 29 pounds, and consists of auto parts needed to get my vehicle functional. This is the 6th package in recent weeks that UPS has held captive at their Concord Ca location. All I’m told is that they are busy. Where is the accountability? I understand a day or two delay, but almost 2 weeks for a package from Oregon to California?! Absolute crap. UPS needs to get it together. Amazon delivery can consistently get me packages next day, but garbage UPS can’t get me a package in under 2 weeks from connecting states?! Unacceptable! Wish I could choose my courier upon online purchases, I’d refuse trash UPS every time.

 – About 3 weeks ago.

We are in North Sacramento, CA and have Been waiting on a package out of West Sac UPS for 3 weeks now!Went to the hub, 100’s of people in line! Was told it’s here in the warehouse, but it’s too...

We are in North Sacramento, CA and have Been waiting on a package out of West Sac UPS for 3 weeks now!Went to the hub, 100’s of people in line! Was told it’s here in the warehouse, but it’s too much back there to get to it! It’s a 49LB package! My question is are they getting ready to strike for more money? This is absolutely crazy! We are at the point of trying to cancel the package...