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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 9,664 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 3 hours ago.

Why the hell there is no customer service lines for a company of this size? Wtf not one person can answer a phone? Are you kidding me, ...

Why the hell there is no customer service lines for a company of this size? Wtf not one person can answer a phone? Are you kidding me,

 – About 3 hours ago.

Lost my package, I would never send anything thru these people but people send packages thrue them to me, why? Just send in USPS, it's cheaper and you might have to wait 4 weeks for it to get...

Lost my package, I would never send anything thru these people but people send packages thrue them to me, why? Just send in USPS, it's cheaper and you might have to wait 4 weeks for it to get across town, but it doesn't get "lost" and still shows it as being delivered even though it hasn't moved it 10 day, how can you lose an item that has an arrival scan yet no departure scan.. unless you not scanning properly or your employees are stealing it..

 – About 4 hours ago.

They come to the door, ring the bell, the guy looks in the window, and he walks away. Her literally waited 1 second. I couldn’t get to the door fast enough to stop him. They did this again at our...

They come to the door, ring the bell, the guy looks in the window, and he walks away. Her literally waited 1 second. I couldn’t get to the door fast enough to stop him. They did this again at our main office again. Doors are locked because of covid. Sign on door says call and someone will come down to grab package. The guy tries the door, finds it locked, ignore all the signage on the doors and walks away. Day two tracking says it’s coming, but it never showed. Now it’s been rescheduled. Ups always f%@ks up, they suck so bad.

 – About 5 hours ago.

Delayed packages ridiculous prices and bad excuses when you can get a hold of someone at all...

Delayed packages ridiculous prices and bad excuses when you can get a hold of someone at all

 – About 5 hours ago.

UPS sucks
Too much too list...

UPS sucks
Too much too list

 – About 8 hours ago.

Paid MyChoice fees to secure a delivery window. Got a confirmation. Still waiting on the package, two days later....

Paid MyChoice fees to secure a delivery window. Got a confirmation. Still waiting on the package, two days later.

 – About 9 hours ago.

Waiting on a signature required package I paid extra to get delivered by 1:30 pm, it's 5:09 pm. I guess when your package is delivered by Unreliable Parcel Service you wait for them all day as the...

Waiting on a signature required package I paid extra to get delivered by 1:30 pm, it's 5:09 pm. I guess when your package is delivered by Unreliable Parcel Service you wait for them all day as the customer.

 – About 9 hours ago.

Ups sucks bc my packages were supposed to come Monday, then it was changed to Wednesday... (today) and now they changed it to FRIDAY! They keep pushing it back 😡 ...

Ups sucks bc my packages were supposed to come Monday, then it was changed to Wednesday... (today) and now they changed it to FRIDAY! They keep pushing it back 😡

 – About 9 hours ago.

They decided to transfer my motherboard to USPS instead of delivering it themselves after they got it all the way to my town...

They decided to transfer my motherboard to USPS instead of delivering it themselves after they got it all the way to my town

 – About 10 hours ago.

UPS delivered my package to Oregon instead of my state on the opposite side of the country. I managed to track it down with the help of the local police there. The police officer got my address, and...

UPS delivered my package to Oregon instead of my state on the opposite side of the country. I managed to track it down with the help of the local police there. The police officer got my address, and shipped it off from the UPS store in their town. UPS then carried the package all the way to the distribution center about a mile from my apartment, then said due to a "sorting error" shipped it BACK to Oregon.

 – About 10 hours ago.

I’ve been waiting all day for my damn order and they’re still not here it makes no sense , it said they were in Hialeah ! And I am in North Miami and Hialeah don’t take 10 hours to get to North...

I’ve been waiting all day for my damn order and they’re still not here it makes no sense , it said they were in Hialeah ! And I am in North Miami and Hialeah don’t take 10 hours to get to North Miami , this is unprofessional as f%@k .

 – About 11 hours ago.

I won't be using UPS again. They "lose" packages, and their tracking app is now a joke. ...

I won't be using UPS again. They "lose" packages, and their tracking app is now a joke.

 – About 13 hours ago.

These idiots keep delaying packages called support 3 goddamn times and each one was more useless and lied more than the previous. Why the hell do people pay these assholes to deliver when they're...

These idiots keep delaying packages called support 3 goddamn times and each one was more useless and lied more than the previous. Why the hell do people pay these assholes to deliver when they're always late and deliver at 10 pm in the goddamn night without even knocking? Prime delivers and they have f%@king map and delivery time for their packages and USPS is always in the same hourly window or earlier and packages never get delayed and if they do there's a f%@king natural disaster worth delaying for. I'd even take FedEx because at least their delivery people don't bang up packages.. goddamn i hope UPS doesn't make it past 2020

 – About 15 hours ago.

The package is in my own f%@king city but their not shipping it out their just transferring to another facility just ship the thing out...

The package is in my own f%@king city but their not shipping it out their just transferring to another facility just ship the thing out

 – About 18 hours ago.

They charge a high brokerage fee that exceeds the cost of duty even if you have your docs. They seem to randomly charge fees. ...

They charge a high brokerage fee that exceeds the cost of duty even if you have your docs. They seem to randomly charge fees.

 – About 22 hours ago.

I hate this company
...

I hate this company

 – About 1 Day ago.

This company fkn sucks my package was delayed 3 god dam times FK THIS GOD DAM FKN COMPANY I CALL UPS to try to setup for pickup and they said i need the senders approval , i then call best buy and...

This company fkn sucks my package was delayed 3 god dam times FK THIS GOD DAM FKN COMPANY I CALL UPS to try to setup for pickup and they said i need the senders approval , i then call best buy and best buy says it should be available for pickup . Guess what UPS STILL FKN DENIES ME GOD FKN DAMMIT ! MY GOD DAM FKN PACKAGE IS LEGIT a 15 min walk away from me and its been there for 6 god dam days when i had 2 day delivery holy shit ! I call ups support this motherfker said it will ship out tonight GUESS WHAT ITS 10 pm estimated time 9pm ANOTHER GOD DAM FKN DELAY ARE YOU FKN SERIOUS UPS FK YOU ! UPS CAN EAT MY ASS !

 – About 1 Day ago.

Two packages marked as “delivered.” But guess what? Not even a single UPS truck drove down the block! Surveillance cameras show no one came to the door at the specified time of delivery. Filed a...

Two packages marked as “delivered.” But guess what? Not even a single UPS truck drove down the block! Surveillance cameras show no one came to the door at the specified time of delivery. Filed a claim but it was canceled. Called Amazon, who got UPS rep on the line, and the UPS rep basically said that it was marked as delivered and they wouldn’t trace the package. Seriously, don’t use UPS if you have the option.

Also, getting rid of your customer service line because of covid is a bull shit excuse, just saying.

 – About 1 Day ago.

UPS actually sucks. My package has gone out for delivery 5 times, yet they still have somehow not gotten to my house. The weather apparently delayed my package even though it was only raining. 3 items...

UPS actually sucks. My package has gone out for delivery 5 times, yet they still have somehow not gotten to my house. The weather apparently delayed my package even though it was only raining. 3 items were supposed to make it to my house today, and they all went out for delivery at the same time, and somehow only one of my packages is here

 – About 1 Day ago.

UPDATE, Opened a claim for a package that was too big to deliver, a supervisor called me back and advised that due to size they will leave bigger items to get more small packages on the trucks. But...

UPDATE, Opened a claim for a package that was too big to deliver, a supervisor called me back and advised that due to size they will leave bigger items to get more small packages on the trucks. But don't worry they also rely on volunteers that pick whatever packages they want and that can fit into their personal vehicles and they place packages they don't want anywhere they please so that accounts for "lost" items but no big deal they refund the shower so just order replacements. My item will be left for said volunteers. When asked how that's ethical, good business practice and fair to both the customer and shipper to not have any accountability I was scolded for not appreciating the volunteers helping them! When I dared to ask how they assure items are not stolen she said they can't. My item has the company and product name all over the box I said anybody can take this and sell for a high price do I need to search the internet she said not a bad idea!!! I can't speak for the entire company as you always have good/ bad but my local hub is disgraceful!!!

 – About 2 days ago.

I had a package in route for days past the stated estimated delivery date. I tried to contact UPS but they only have an automated system which is completely useless. I tried to create a Claim but the...

I had a package in route for days past the stated estimated delivery date. I tried to contact UPS but they only have an automated system which is completely useless. I tried to create a Claim but the system requires me to give a name and phone number for the company where I ordered the item. I bought it on-line. I tried to get a name and number from the company in Illinois but no luck. I will NEVER buy anything that uses UPS and I will check before I buy. UPS SUCKS BIG TIME COMPLETELY.

 – About 2 days ago.

f%@k UPS.... There f%@king Ass I Ordered 2 Day Shipping Today is the Fifth Day And they Still haven't shipped it out, f%@k UPS FEDEX IS SO MUCH BETTER UPS CAN SUCK A LONG DILDO IF U PLAN ON...

f%@k UPS.... There f%@king Ass I Ordered 2 Day Shipping Today is the Fifth Day And they Still haven't shipped it out, f%@k UPS FEDEX IS SO MUCH BETTER UPS CAN SUCK A LONG DILDO IF U PLAN ON ORDERING SOMETHIN PLZ DONT WASTE UR TIME GO WITH FEDEX.

 – About 2 days ago.

Paid for 2nd day air and now going into the 4th day. RIPPED OFF! Excuses, excuses. Use FEDEX. They even deliver on Sunday...

Paid for 2nd day air and now going into the 4th day. RIPPED OFF! Excuses, excuses. Use FEDEX. They even deliver on Sunday

 – About 2 days ago.

MAKE UPS GREAT AGAIN!

UPS is doing a tremendous job. Delivered record packages last quarter. More great paying jobs then any other private American business.

Ranked #1 in...

MAKE UPS GREAT AGAIN!

UPS is doing a tremendous job. Delivered record packages last quarter. More great paying jobs then any other private American business.

Ranked #1 in world wide shipping.

Don't listen the radicals here. They want to tear down this dynamic company and we won't let them. They're racists and instigators , agitators... stock at an all-time high.

Jobs, jobs, jobs for minorities. High paying excellent jobs. Without these hero's out there every day pouring in sweat and keeping this economy the best in the world.... our country would be lost.

#KUG!

 – About 2 days ago.

Paid 10 dollars for 3 day shipping last Friday, had no updates on progress throughout the weekend. It was scheduled by UPS to be here today. I found out that it NOW left the origin facility in Nevada,...

Paid 10 dollars for 3 day shipping last Friday, had no updates on progress throughout the weekend. It was scheduled by UPS to be here today. I found out that it NOW left the origin facility in Nevada, I live in Florida. It sat for a solid 2 days, what the hell did I pay 10 bucks for again?

Let’s get this refund boys

 – About 2 days ago.

I ordered a helmet, do judge, and they dumped it in the street about 2 blocks from my house. One of my neighbors brought it and it had a large dent in the side. ...

I ordered a helmet, do judge, and they dumped it in the street about 2 blocks from my house. One of my neighbors brought it and it had a large dent in the side.

 – About 2 days ago.

UPS is the worst ever, how the hell I will pay import charges and you send me another payment for import charges through mail for package I didn’t get?...

UPS is the worst ever, how the hell I will pay import charges and you send me another payment for import charges through mail for package I didn’t get?

 – About 2 days ago.

The package label was for a residential address in San Diego, CA; UPS sent the package to China. Yikes......

The package label was for a residential address in San Diego, CA; UPS sent the package to China. Yikes...

 – About 3 days ago.

I live in Canada & have only used UPS six times. Every single time a retailer has used UPS for my deliveries, the shipment date continually changes day to day. I have NEVER experienced this with any...

I live in Canada & have only used UPS six times. Every single time a retailer has used UPS for my deliveries, the shipment date continually changes day to day. I have NEVER experienced this with any other courier in my life! Believe me I would never choose them as a delivery service for my company or for my personal use. Very “Mickey mouse” operation for such a large company...

 – About 3 days ago.

I had the same issue, Friday my package was out for delivery until 5pm and then my status changed to delay. When I called they stated someone had left it on the dock and a manager would call me back...

I had the same issue, Friday my package was out for delivery until 5pm and then my status changed to delay. When I called they stated someone had left it on the dock and a manager would call me back within the hour. Called back Sat. To be told again it was left on dock because "It didn't fit in the delivery car, your package is 148lb. We're TRYING to make arrangements for you. Maybe they can try to deliver on Monday Ill escalate your claim and a manager will call you back."
It's now Monday still showing Delayed and nobody has responded. Yes the package is too heavy for one person but Thats no reason to not deliver, its still within their allowable weight restrictions AND they excepted it. The most comical is that they are trying to make arrangements so I guess the box trucks with lift gates are not for heavy cargo use?? I also had help waiting so the driver didn't even have to deal with it when he got here. Pathetic!

 – About 3 days ago.

UPS SUCKS! I will never use them if i have the option to use any other delivery service. Package is 3 weeks late! They keep pushing back my delivery date. According to my fallow your truck tracker its...

UPS SUCKS! I will never use them if i have the option to use any other delivery service. Package is 3 weeks late! They keep pushing back my delivery date. According to my fallow your truck tracker its been on the truck all week but the driver keeps putting it as unable to deliver due to buisness closed. I live in a house my delivery is being shipped to my house the truck tracker shows me they are not even in my area and they are marking it as closed!!! I wish amazon would stop using UPS for their prime deliveries.

 – About 3 days ago.

UPS is the worse ! Package was shipped on 7-22-2020 ... on the 25th it showed that arrived to the local hub and was out for delivery . Towards the end of the day they pushed back the date and used the...

UPS is the worse ! Package was shipped on 7-22-2020 ... on the 25th it showed that arrived to the local hub and was out for delivery . Towards the end of the day they pushed back the date and used the reason code “ delay due to inclement weather or natural disaster “ ... it is sunny here in GA , lol ....Today is 8-3-2020 ... it’s showing out for delivery again .... we’ll see if today is the lucky day .

 – About 4 days ago.

Paid the 10$ for xtra overnight delivery THURSDAY afternoon with the promise I would receive my new phone next day. Almost an hour went by and the phone was shipped two days later phone still wasn’t...

Paid the 10$ for xtra overnight delivery THURSDAY afternoon with the promise I would receive my new phone next day. Almost an hour went by and the phone was shipped two days later phone still wasn’t at my house, I checked tracking and it said it was going to be another two days before it arrived. UPS is absolute garbage

 – About 4 days ago.

Thanks for ruining my weekend UPS!
I live in a mixed-use building. Warehouse out back, huge apartment within half the building and an attached 2500 square foot house on the west side. The UPS...

Thanks for ruining my weekend UPS!
I live in a mixed-use building. Warehouse out back, huge apartment within half the building and an attached 2500 square foot house on the west side. The UPS driver delivering my package today said it could not be delivered because the business was closed. The damn business doesn't even have retail hours, and 5 people were inside....he didn't even attempt to deliver. EVERY other package delivery service has no issues. UPS must have the stupidest drivers in the world. I took tomorrow off specifically to spend the day installing the contents of the package that wasn't delivered today. The agent from the hub that called me did apologize, but apologies are superficial and I'm the one bearing the burden of their employees poor decision making by not realizing there was a HOUSE ATTACHED TO THE BUILDING HE WAS PARKED IN FRONT OF.....THANKS UPS...THUMBS DOWN!

 – About 4 days ago.

I got a package damaged. Now I have to pay again because I need a replacement and wait for UPS to pickup the damaged product for a refund. Now I have paid twice for a product I don't have. They...

I got a package damaged. Now I have to pay again because I need a replacement and wait for UPS to pickup the damaged product for a refund. Now I have paid twice for a product I don't have. They suck!

 – About 4 days ago.

Companies really need to stop using UPS. I have a package that was shipped via UPS, had actual movement/tracking and now it says the tracking number can’t be located. UPS is a joke. ...

Companies really need to stop using UPS. I have a package that was shipped via UPS, had actual movement/tracking and now it says the tracking number can’t be located. UPS is a joke.

 – About 4 days ago.

I too am subject to their horrible service. They constantly say out for delivery and when I check back they rescheduled the date. FedEx does not disappoint! Just recently I bought something on a web...

I too am subject to their horrible service. They constantly say out for delivery and when I check back they rescheduled the date. FedEx does not disappoint! Just recently I bought something on a web page I wasn’t sure of but it had PayPal so I took a chance. I could not reach vendor then all of a sudden I get alert from PayPal that my order shipped. Never got a text or email from UPS. I always get a message. Anyway I checked that afternoon and it said it had been delivered 2 days prior. I never got the package but there was UPS tracking. Can someone hack their tracking? Anyway I pleaded with PayPal about it but since shady vendor had some form of tracking I don’t think I’m going to get my money back and UPS can’t locate the package.🤬🤬🤬🤬🤬

 – About 4 days ago.

My package has been “out for delivery” for 3 days!!!WTF!!? Now it’s the weekend so I have to wait another 2 days?!! Pony express would be faster! It has to go from Tempe AZ to Chandler AZ! Less...

My package has been “out for delivery” for 3 days!!!WTF!!? Now it’s the weekend so I have to wait another 2 days?!! Pony express would be faster! It has to go from Tempe AZ to Chandler AZ! Less then 10 miles! Ugh

 – About 4 days ago.

Ordered a package from the UK being shipped by UPS ground on July 8th and was last located in a facility in CA on July 10th. It hasn't exited the facility in a month. Not a single update it's...

Ordered a package from the UK being shipped by UPS ground on July 8th and was last located in a facility in CA on July 10th. It hasn't exited the facility in a month. Not a single update it's already August smh f%@k ups!!

 – About 4 days ago.

Even in a pandemic how can a global company shut down all customer service phone lines? What is going on there? How do all these packages just disappear? ...

Even in a pandemic how can a global company shut down all customer service phone lines? What is going on there? How do all these packages just disappear?

 – About 5 days ago.

Open hours are respected. You open qt 10. Be open at 10. My time is not to be wasted. Companies need to stop using this POS service....

Open hours are respected. You open qt 10. Be open at 10. My time is not to be wasted. Companies need to stop using this POS service.

 – About 5 days ago.

Where's my groceries, phone, forgivable loan & farmer welfare?

Facebook wants TikTok taking down!!!...

Where's my groceries, phone, forgivable loan & farmer welfare?

Facebook wants TikTok taking down!!!

 – About 5 days ago.

UPS Is the f%@king worst lost my $700 dollar package that someone was supposed to sign for but this asshole signs for it now it can’t be found trash of a company then they try to make it ur fault...

UPS Is the f%@king worst lost my $700 dollar package that someone was supposed to sign for but this asshole signs for it now it can’t be found trash of a company then they try to make it ur fault because they lost ur shit! Never again

 – About 5 days ago.

Ordered 2 items from home depot on line. Said i should get it by the 28th.since it was sent out supposedly on the 20th i figured wow that seems like quite awhile but it is what it is. 28th comes. I...

Ordered 2 items from home depot on line. Said i should get it by the 28th.since it was sent out supposedly on the 20th i figured wow that seems like quite awhile but it is what it is. 28th comes. I found out it wont be here till the 31st. Ok. Today after 9 pm i find out it wont arive till the 3rd. Ups sucks. 2 days sitting home all day waiting.what a sorry excuse for a delivery service.especialy since its been on a delivery truck 10 minutes from me since 1 am this morning.

 – About 5 days ago.

Ups driver delivered my weekly food supply to someone else’s house. I called customer service to see if they could find my package, and they said they would call me within 1 hour. Nope! Worthless...

Ups driver delivered my weekly food supply to someone else’s house. I called customer service to see if they could find my package, and they said they would call me within 1 hour. Nope! Worthless drivers, and worthless customer service reps. Now, I have no food for the week. Thanks UPS!

 – About 6 days ago.

ups sucks, all my packages and when i day all, either come really late or get delayed all the time. Sometimes they tell u it’s gonna come before the expected time and that gets ur hopes up but then...

ups sucks, all my packages and when i day all, either come really late or get delayed all the time. Sometimes they tell u it’s gonna come before the expected time and that gets ur hopes up but then it gets delayed!! I know that’s petty but when that happens MULTIPLE times u get really annoyed. SHITTIES SERVICE.

 – About 6 days ago.

Amen. UPS absolutely sucks. One of my stories--though there are dozens of times it sits in a distribution center for days. Or the guy drives right by my house when the package is literally on his...

Amen. UPS absolutely sucks. One of my stories--though there are dozens of times it sits in a distribution center for days. Or the guy drives right by my house when the package is literally on his truck. Here's one that was particularly shocking:

I did an Amazon return "drop off" at a UPS store. Typical box and shipping package. Guy behind the desk said the box wasn't good enough. Thinking he was telling me I had to go back home to get a different box, I asked, "Do you sell boxes?" I was returning a small drone-- maybe 1' x 6". Yes they do. So I asked for a small box, and he went in the back room. After waiting fifteen minutes, he returned with a small box, handed it to me, went to the cash register, and then this happened:

UPS: Okay, that'll be $22.50.

ME: I'm sorry, I just need a box. Sorry for not being clear.

UPS: Just a box, right?

ME: Right, sorry again.

UPS: Right, just a box.

ME: I thought you said $22.50. How much?

UPS: That's correct, $22.50.

ME: Oh, I already paid for shipping. You said I needed a new box, I'm just switching the box.

UPS: Right, the box is $22.50.

ME: Are you kidding? I just want a regular cardboard box. A small one.

UPS: Yes, that is $22.50.

ME: I feel like I am missing somethng. It is $22.50 for a one foot long cardboard box.

UPS: Yes, that's correct. See (shows me a chart of prices.

I turned around and left, stopped at CVS (a designated UPS dropoff), handed them the original box and that's where the story ends.

This was Amazon---Amazon was footing the bill for shipping. Clearly beneifical for UPS. But their policy is to squeeze you as much as possible.

Never had a good experience with UPS--ever.

 – About 6 days ago.

Vraiment des nulle!!! f%@k you ups...

Vraiment des nulle!!! f%@k you ups

 – About 1 Week ago.

Economy is rocking. UPS up in the after hours.. who knows pre-market.

Folks buying $80,000 cars and building summer cabins in lake areas with all this Cares Act forgivable loans being...

Economy is rocking. UPS up in the after hours.. who knows pre-market.

Folks buying $80,000 cars and building summer cabins in lake areas with all this Cares Act forgivable loans being handed out like coffee mugs!

Republicans hate those on food stamps but they give trillions away to the wealthy & well connected,

America is absolutely ruined!

 – About 1 Week ago.

Burn in hell you f%@king joke of a company!...

Burn in hell you f%@king joke of a company!

 – About 1 Week ago.

UPS. f%@king joke of a company. Hope they go bankrupt.
f%@king pathetic.
Worthless steaming pile of shit for a company.
Spend $50 USD to have it shipped to me and my package gets...

UPS. f%@king joke of a company. Hope they go bankrupt.
f%@king pathetic.
Worthless steaming pile of shit for a company.
Spend $50 USD to have it shipped to me and my package gets delayed twice?

f%@king jooooooooke.

 – About 1 Week ago.

Extremely bad service. For 2 days they have been loading my package on the delivery truck in the morning but not delivering the package. Here is what I see in the evening everyday.

Due...

Extremely bad service. For 2 days they have been loading my package on the delivery truck in the morning but not delivering the package. Here is what I see in the evening everyday.

Due to operating conditions, your package may be delayed. / Delivery will be rescheduled.

 – About 1 Week ago.

Had a package out for delivery all day, requires my signature. They finally get here close to 8pm. Then they just, drive off!?!? I guess they assumed I wasn't home? They never got out of the...

Had a package out for delivery all day, requires my signature. They finally get here close to 8pm. Then they just, drive off!?!? I guess they assumed I wasn't home? They never got out of the truck. Now it's been rescheduled. f%@k YOU UPS GOD DAMMIT

 – About 1 Week ago.

What can I say that hasn't been said multiple times by multiple people. Ups sucks as a service. I can say a lot more shitty (but ultimately true) comments and remarks about this service, however...

What can I say that hasn't been said multiple times by multiple people. Ups sucks as a service. I can say a lot more shitty (but ultimately true) comments and remarks about this service, however that's too easy. They are already doing a great job at f%@king up and making themselves look bad. Ups never fails to show how much they don't value the customer.

 – About 1 Week ago.

9,609 complaints LIFETIME here

UPS delivered over 21 million packages on average every day in Q2


Bwaahahahaaaaa

SHUT IT DOWN!!!

...

9,609 complaints LIFETIME here

UPS delivered over 21 million packages on average every day in Q2


Bwaahahahaaaaa

SHUT IT DOWN!!!

 – About 1 Week ago.

Yes they do suck. They deliver packages to the wrong address. Deliver to my house no earlier then 4pm and as late as 930pm. They constantly have packages stuck at a facility and are late delivering...

Yes they do suck. They deliver packages to the wrong address. Deliver to my house no earlier then 4pm and as late as 930pm. They constantly have packages stuck at a facility and are late delivering them. But if you check tracking it will still say its coming today when its not. I hope amazon charges them for late and lost packages.

 – About 1 Week ago.

UPS stock is up today between $15-$20 over $140 a share.

Saturday employees get their International Brotherhood of Teamsters (I.B.T.) / UPS bargained raise of 80-cents more an hour....

UPS stock is up today between $15-$20 over $140 a share.

Saturday employees get their International Brotherhood of Teamsters (I.B.T.) / UPS bargained raise of 80-cents more an hour. Putting drivers over $39 an hour and over $58.50 an hour for overtime. Roughly regular drivers will make approx. $105,000--$118,000 a year.

Only 10,000 complaints here lifetime.... that equates to about 8--22-minutes of delivery stops in one day world wide.

 – About 1 Week ago.

UPS really does suck. Their advance emails advising of a delivery day and time window are useless because they change them at will. No concern for the customer whatsoever. I can't remember that...

UPS really does suck. Their advance emails advising of a delivery day and time window are useless because they change them at will. No concern for the customer whatsoever. I can't remember that I actually received a package that was within the time frame of one of those emails. Was advised of a delivery between 9am and 1pm today. At 1:04pm I received an update that the package will now be delivered tomorrow. It's not like their shipping prices are good. USPS is less expensive and (I can't believe I'm saying this, but it's true) more reliable!

 – About 1 Week ago.

Every time I'm expecting a delivery the truck drives past my street headed for the near west side, passes my street again headed back to the ups hub, passes my street again headed for an area east...

Every time I'm expecting a delivery the truck drives past my street headed for the near west side, passes my street again headed back to the ups hub, passes my street again headed for an area east of me, and finally I receive my delivery late in the afternoon as the truck returns to the hub again.

 – About 1 Week ago.

I live less than a mile from a ups hub. It's infuriating that packages are consistently delivered to other houses on the same side of the street as mine but my packages are delivered late in the...

I live less than a mile from a ups hub. It's infuriating that packages are consistently delivered to other houses on the same side of the street as mine but my packages are delivered late in the afternoon. Worse, there have been times when a neighbor receives a package in the morning and ups makes a second trip down my street to deliver my package late that same afternoon.

 – About 1 Week ago.

Is there ANYTHING we can collectively do? Class action lawsuit against their horrible business practices? Hit them financially where it hurts to get them to service their customers competently?...

Is there ANYTHING we can collectively do? Class action lawsuit against their horrible business practices? Hit them financially where it hurts to get them to service their customers competently? SOMETHING TO HOLD THEM ACCOUNTABLE FOR THEIR HORRIBLE SERVICE?

 – About 1 Week ago.

We watched from our ninth floor apartment house as the UPS driver drove around and around in another neighborhood and never came to our building to deliver the three packages we had been expecting to...

We watched from our ninth floor apartment house as the UPS driver drove around and around in another neighborhood and never came to our building to deliver the three packages we had been expecting to be delivered today.

Then at 7:30 PM we received a notice from UPS that they had tried to deliver at 7:08 PM and they have now routed our three packages to the local UPS store and will be available in two days.

The UPS driver never even came to our building as we were here and patiently waiting for our three packages.

 – About 1 Week ago.

I have always hated UPS but somehow my orders keep getting stuck with them. I seriously would not buy the items if I knew before hand that UPS would be in charge of the delivery. I have had them throw...

I have always hated UPS but somehow my orders keep getting stuck with them. I seriously would not buy the items if I knew before hand that UPS would be in charge of the delivery. I have had them throw packages over my fence into the backyard during a rain storm. After searching frantically for the package on my covered porch where it should have been placed, just to find it in the soaking rain. This was an expensive computer monitor that was just tossed over my fence ( 6 foot wooden privacy fence). I was beyond pissed.

Now the other reason is when I pay for 2 day AIR, and it sits at the initial hub for those 2 days, without moving, and then change my delivery date once it starts moving because it should have been delivered on the day they actually started moving it through their system. Think you will get a refund on the expedited shipping? Think again, as they no longer have a service guarantee due too.......you guessed it.......everyone's favorite pandemic......covid-19. So now this BS reason is like a free pass to charge people for overnight service and instead give them the same old cheap ground shipping experience instead. I mean the USPS seems to have their shit together and delivers on time every time, regardless of Covid-19.

UPS can rot in hell for all their lies and shady business practices, along with that stupid f%@ker further below my posting that went on a rant about Trump that had nothing whatsoever to do with the UPS or shipping anything. Just a plain old lets talk shit about trump on every website that has a place to add a comment. That guy is a sorry sack of shit who's probably paid by the clinton foundation, but i digress, lets get back on topic.......f%@k UPS, I hope you all burn in hell.

 – About 1 Week ago.

Waiting for 2 packages. First one was delivered to my local hub today in my city but is now delayed til Friday. Second one was supposed to arrive early tomorrow ( which was the original delivery day)...

Waiting for 2 packages. First one was delivered to my local hub today in my city but is now delayed til Friday. Second one was supposed to arrive early tomorrow ( which was the original delivery day) but got sent further away then where it came so now won’t be here until sometime next week! I hate feeling like they could give a shit about any of it and there’s nothing you can do

 – About 1 Week ago.

The idiots at Best Buy sent us a counter-top oven that we desperately needed because out main oven broke. They said it would be here Friday. They stupidly shipped via the UPS/USPS combo service. UPS...

The idiots at Best Buy sent us a counter-top oven that we desperately needed because out main oven broke. They said it would be here Friday. They stupidly shipped via the UPS/USPS combo service. UPS delayed it once "because of a late truck". Then they delayed it a second time for no apparent reason. It has sat at the terminal in Portland for three days going nowhere while we live w/o cooking. All I get form these idiots is more excuses instead of action. It will have been a week late and a week w/o an oven and that is assuming it is not delayed again!

 – About 1 Week ago.

Yesterday 7/28/2020, 3 people at home anxiously waiting for a package sent thru these idiots that required a signature. No knock, just left a miss you note, 1st attempt, we'll try again tomorrow....

Yesterday 7/28/2020, 3 people at home anxiously waiting for a package sent thru these idiots that required a signature. No knock, just left a miss you note, 1st attempt, we'll try again tomorrow. Today, 7/29/2020 not even an attempt to deliver. It's 10:15 local time and their website It's still showing, on truck to be delivered by 9pm. I get that we're in the middle of a pandemic but holy shit.

 – About 1 Week ago.

I order many things through amazon and usually just have to pray the supplier chooses USPS over ups. 7 or 8 times in a row, without fail this year, UPS has literally taken my packages back and forth...

I order many things through amazon and usually just have to pray the supplier chooses USPS over ups. 7 or 8 times in a row, without fail this year, UPS has literally taken my packages back and forth between facilities for weeks on end. A couple times they’ve even had the package in the city I live in then taken it back to whatever facility it came from. Luckily I have received all my packages but I don’t understand how such a large company can be so incompetent

 – About 1 Week ago.

Website and app are incredibly sloppy and unusable. They plaster you with recommendations for their features like live tracking, and delivery editing options, but when you go to use one you realize...

Website and app are incredibly sloppy and unusable. They plaster you with recommendations for their features like live tracking, and delivery editing options, but when you go to use one you realize you have to pay to become a member. Essentially you have to pay for basic features of convenience. Has your delivery failed? PAY US MONEY to drop it off at a UPS store. Notice an error in the address before it's delivered? PAY US MONEY to edit the address. It's like they’re force you to pay money to avoid headaches for both them and you. Editing an address should be FREE! you're doing the work! f%@kERS

 – About 1 Week ago.

My package is supposed to be in New Jersey tomorrow, yet it has been stuck at the San Pablo facility for 4 days now. Also the UPS quoted me half of what the package ended up costing to ship. I am...

My package is supposed to be in New Jersey tomorrow, yet it has been stuck at the San Pablo facility for 4 days now. Also the UPS quoted me half of what the package ended up costing to ship. I am kicking myself so hard for not just going elsewhere for shipping. FML

 – About 1 Week ago.

When UPS tells you they attempted a delivery at your place and "you weren't there", while, at a time, you were at your front door and there is no notice of them being there... and when you...

When UPS tells you they attempted a delivery at your place and "you weren't there", while, at a time, you were at your front door and there is no notice of them being there... and when you call customer service to ask them how it is possible, they just hang up on your face saying "Just go to a collect point, goodbye". Like if you want a job where you're only being asked to lie, be lazy and be rude: go to UPS you'll be hired on the spot!

 – About 1 Week ago.

UPS is the single largest employer in the Teamsters Union — The executive team no longer has control of the workers. Amidst the pandemic, the employees of UPS and their jobs are well protected by...

UPS is the single largest employer in the Teamsters Union — The executive team no longer has control of the workers. Amidst the pandemic, the employees of UPS and their jobs are well protected by the Union. Additionally, the executive team has not scaled quickly enough or worked closely enough with the union to ensure a high level of support. Brown is the color of poop!

 – About 1 Week ago.

I’m in NY and have a package scheduled for delivery today. It’s coming from California and the tracking literally hasn’t updated since the Origin Scan five days ago in San a Francisco. Meanwhile...

I’m in NY and have a package scheduled for delivery today. It’s coming from California and the tracking literally hasn’t updated since the Origin Scan five days ago in San a Francisco. Meanwhile I can’t even get a hold of someone on customer service and there’s now just an automated voicemail saying that speaking with a live agent is unavailable due to covid? Bullshit. Stop circle jerking your customers.

 – About 1 Week ago.

Ordered a package off of Amazon. Of course, it'll get shipped through UPS. It was suppose to be delivered yesterday, then today. And now Amazon is saying 5 days. If it was out for delivery, both...

Ordered a package off of Amazon. Of course, it'll get shipped through UPS. It was suppose to be delivered yesterday, then today. And now Amazon is saying 5 days. If it was out for delivery, both yesterday and today. Then why next week?

 – About 1 Week ago.

We used to love UPS. I hate them now. In the past2 weeks, we have had one expensive ($600 Costco item “lost” and a replacement supposed to be delivered yesterday (Monday), postponed until today...

We used to love UPS. I hate them now. In the past2 weeks, we have had one expensive ($600 Costco item “lost” and a replacement supposed to be delivered yesterday (Monday), postponed until today and it’s past the delivery window and still not here. Anotheritem, a plant,nwas to be delivered Friday, postponed to yesterday, then today, and not here. You know it will be dead when it gets here. Still one more more not delivered today, and finally One “damaged in transit” weeks ago. WHAT IS WRONG WITH THESE PEOPLE!? Amazon had some slowdowns early in pandemic but now reliable and on time within 2 days. No more orders tbat come UPS. Amazon or Fedex only.

 – About 1 Week ago.

for the third time in two weeks my package has gone "out to be delivered today!" and has not arrived. UPS management need to figure out a way to get additional drivers in high volume areas...

for the third time in two weeks my package has gone "out to be delivered today!" and has not arrived. UPS management need to figure out a way to get additional drivers in high volume areas because this is ridiculous, with the increase in customers paying for shipping service they should be able to cover the temporary cost of the pandemic surge. At this point I could just pick up myself at the distribution center quicker and more reliable than the drivers. ffs

 – About 1 Week ago.

I live within 5 minutes of a UPS hub. I've had multiple shipments float in the "out for Delivery" state for days.

Another such shipment(A) was roaming in my neighborhood...

I live within 5 minutes of a UPS hub. I've had multiple shipments float in the "out for Delivery" state for days.

Another such shipment(A) was roaming in my neighborhood since Friday. A second shipment(B) from a different vendor got added to the schedule yesterday(Monday). Frustrated by UPS, I signed up for their Choice program so I now have live tracking.

Yesterday the truck just drove past my house without stopping. I saw the truck and the map reflected it in real time. Needless to say, at 9pm I received a delayed till tomorrow message.

Today, the truck stops and drops off Shipment B and just drives off. I chase the truck on foot a few houses down the street and ask about Shipment A. He says "I couldn't find it. If you wait here, I'll look for it.". Comes back in 2 mins with my package.

WTF? I wasted hours just tracking this guy down.

 – About 1 Week ago.

My packages from Macy's have been in Denver for 3 or more days and never moved. I don't know what the hell Ups is doing but it is not moving packages
1...

My packages from Macy's have been in Denver for 3 or more days and never moved. I don't know what the hell Ups is doing but it is not moving packages
1

 – About 1 Week ago.

The only shipping carrier I ever have trouble with

Dont vote for Karen Bass...

The only shipping carrier I ever have trouble with

Dont vote for Karen Bass

 – About 1 Week ago.

Never have any problems with other companies beside ups. Ffs international shipping is even faster. You just knows it the upper managements, and can’t help but feels bad for the people working for...

Never have any problems with other companies beside ups. Ffs international shipping is even faster. You just knows it the upper managements, and can’t help but feels bad for the people working for ups.

 – About 1 Week ago.

I’ve been waiting on my air conditioner for almost 3 days now. I ordered it off of Amazon , & it was shipped through UPS. I was so mad because I would much rather Amazon deliver my item. However...

I’ve been waiting on my air conditioner for almost 3 days now. I ordered it off of Amazon , & it was shipped through UPS. I was so mad because I would much rather Amazon deliver my item. However when the tracking number came attached with UPS, I knew was not going to get my a.c in time. These drivers could care less! & It’s not because of Covid 19.

 – About 1 Week ago.

DO NOT order from Amazon! As mentioned in a previous comment, I ordered a bunch of cabinets from them and never received them because UPS claimed they either lost them or damaged them. I complained to...

DO NOT order from Amazon! As mentioned in a previous comment, I ordered a bunch of cabinets from them and never received them because UPS claimed they either lost them or damaged them. I complained to Amazon about this numerous times but they keep repeatedly shipping by UPS for heavier items. If you need anything 25lbs and heavier, forget about it! UPS ain't delivering these items even though they are marked "out for delivery" every single day. I found similar cabinets on Target.com and they're shipping through FedEx. So far I received all but one and that's scheduled for delivery tomorrow!

 – About 1 Week ago.

They couldn’t find my house..... The dude parked in front of it for a bit before driving away.. I thought he was making a upturn but no, he just up and left! Not only that but about an hour later I...

They couldn’t find my house..... The dude parked in front of it for a bit before driving away.. I thought he was making a upturn but no, he just up and left! Not only that but about an hour later I started receiving the texts that they had an error! How do you get someone’s information wrong when they give you their address in plain text!

 – About 1 Week ago.

UPS says my package were to be delivered three days ago and now just showed up! Said out for delivery three days ago and said to be delivered on that date! USPS is the way to go....

UPS says my package were to be delivered three days ago and now just showed up! Said out for delivery three days ago and said to be delivered on that date! USPS is the way to go.

 – About 1 Week ago.

UPS is terrible! My package has been stuck on “Pick Up Scan” for a day but still has the next day delivery time for 12:30pm - 2:30pm! This is the second time this had happened! I will never use...

UPS is terrible! My package has been stuck on “Pick Up Scan” for a day but still has the next day delivery time for 12:30pm - 2:30pm! This is the second time this had happened! I will never use UPS again! I paid $100 for next day delivery smh

 – About 1 Week ago.

A random signature requirement was added to my package. Now, given that I've ordered books before from this sender, and not a single one required a signature, I'm calling bullshit.

A random signature requirement was added to my package. Now, given that I've ordered books before from this sender, and not a single one required a signature, I'm calling bullshit.

But hey, maybe it's a mistake somewhere. Ok, cool. No need to fly off the handle, I'll just contact support and try to get it taken off.

Impossible. UPS help line is a voicemail, refuses to let you talk to a real person. Presumably to be as irritating as possible. Try the website, virtual assistant won't let me talk to someone. Insists on trying to 'solve' my problem. Finally badger it into getting a contact number.

It's the f%@king voicemail again.

Go through all the trouble of setting up an account on MyChoice to try and change the delivery options myself. The only choices I'm given are change the delivery address, and pick it up myself.

Which. I. Have. To. Pay. For.

I have to pay them to travel an hour away to pick up my own, goddamn package. Because they can't be bothered to staff any real people I can talk to to resolve this shit.

Never willingly using UPS again. I hope you're happy UPS, because I will go out of my way to pay more on other delivery services if it means I get a choice not to use you.

 – About 1 Week ago.

Batch shipment feature works 1 time then locks me out. When you call you get a voice recording and you have to hope they call you back in time. Finally when someone did call back 12 hours later she...

Batch shipment feature works 1 time then locks me out. When you call you get a voice recording and you have to hope they call you back in time. Finally when someone did call back 12 hours later she had no idea why that was happening and she was in TECH support. WTF

 – About 1 Week ago.

Try calling the cs center, its a joke hold time and eventually they send you to a full voicemail. ...

Try calling the cs center, its a joke hold time and eventually they send you to a full voicemail.

 – About 1 Week ago.

Yo, found a solution for possibly some people. If you don’t mind picking up from the hub closest you, call this number and select the option for ordering supplies, they will answer. 1 (800) 742-5877...

Yo, found a solution for possibly some people. If you don’t mind picking up from the hub closest you, call this number and select the option for ordering supplies, they will answer. 1 (800) 742-5877
Spent hours online searching for a live person to contact and couldn’t find anything. Picking up both packages today, one has been in limbo for 3 weeks.

 – About 1 Week ago.

My package goes out for delivery each day then at 9pm gets delayed by a day again. This has happened three times now. My package has been just moving around in my hometown for three days with no...

My package goes out for delivery each day then at 9pm gets delayed by a day again. This has happened three times now. My package has been just moving around in my hometown for three days with no delivery. Just let me pickup my own package and cut out the middleman if it takes three days to get a package in my own f%@king city. This is not acceptable UPS! I just want my package and then I’m never using you again. This is just flat out unacceptable for a consumer.

 – About 1 Week ago.

I read some of the comments on UPS and how they are making the stupidest errors. I am so frustrated myself. They never delivered my laptop claiming they did. Advised them complex surveillance...

I read some of the comments on UPS and how they are making the stupidest errors. I am so frustrated myself. They never delivered my laptop claiming they did. Advised them complex surveillance camera shows date they claim it was delivered, no one came up my stairs with package. They said take it up with sender. Sender is Fingerhut. Bigger morons. Fingerhut say USPS delivered cause that is what UPS entered in tracking info. UPS states they were going to give it to USPS but decided to deliver themselves. But they don't correct tracking info. So Fingerhut keeps saying post office delivered, deal with them. I try to tell Fingerhut UPS already claims responsibility but they say no post office did, tracking states this. I try to get UPS to take that tracking info off, so Fingerhut isn't confused but they say we don't understand you no matter how many times I say it Even though camera shows no delivery, they, Fingerhut, made me call police. Police officer says what report are you making if no one took it as you have proof no one delivered. So embarrassing, but moron Fingerhut insists won't handle so kind officer did incident report. That report was done today, 7/27/20. Let's what Fingerhut will do. Morons!!!

 – About 1 Week ago.

I live 8 mins from the ups hub in my town, they have rescheduled 3 times already, original delivery date was 7/23, new delivery date is now 7/29, a second package that is probably lost has been in ups...

I live 8 mins from the ups hub in my town, they have rescheduled 3 times already, original delivery date was 7/23, new delivery date is now 7/29, a second package that is probably lost has been in ups possession for 3 weeks now at the same hub. I run a small business from home and have had multiple packages shipped with ontrac and fedex that have not been delayed once.

 – About 1 Week ago.

UPS is shit!!!! Package constantly showing delivered to the wrong address. Shows name of person and different address every 10 minutes. Now says in transit again... Now says packaged delivered package...

UPS is shit!!!! Package constantly showing delivered to the wrong address. Shows name of person and different address every 10 minutes. Now says in transit again... Now says packaged delivered package left on door step..... Now says undeliverable! After I took off work early to wait for it and sign! I will make it my new goal to avoid UPS for everything I now order online!! F U UPS.

 – About 1 Week ago.

More people are ordering online now more than ever. When they tell you delays are due to covid they are using it as an excuse for they incompetence. don't use a global pandemic as a reason you...

More people are ordering online now more than ever. When they tell you delays are due to covid they are using it as an excuse for they incompetence. don't use a global pandemic as a reason you suck. UPS is at the bottom of the delivery food chain. they didnt used to be, but they just keep getting worse. poor leadership? probably. better off going with USPS. haha, and they are f%@king terrible.

 – About 1 Week ago.

I got a “destination scan” 2 days ago in Maryland but I live in Oregon. I’m confused ...

I got a “destination scan” 2 days ago in Maryland but I live in Oregon. I’m confused

 – About 1 Week ago.

I live 15 hours from the ware house why is it taking ups 5 days ...

I live 15 hours from the ware house why is it taking ups 5 days

 – About 1 Week ago.

UPS customer service has driven me to suicide.Goodbye....

UPS customer service has driven me to suicide.Goodbye.

 – About 1 Week ago.

f%@k ups...

f%@k ups

 – About 1 Week ago.

I should have recied e package Thursday July 23,2020 and was told it is on the truck..They askedme if the package is important I told them yes it is a debt card!!! Said she put it in for the driver...

I should have recied e package Thursday July 23,2020 and was told it is on the truck..They askedme if the package is important I told them yes it is a debt card!!! Said she put it in for the driver that it would be here my 9:30 it wasn't nowI have to go Wednesday Morning early because there is a long line it will cost me $35 both ways so $70 they are suppose to deliver it to us not me pick it up and they tell you lies they I can drive and I can ask someone to take off from workto take me So the SUCK SUCK the sad thing no matter how much we complain they won't do anything because They areUPS !!!! They should Reimburse us if we aii pick up packages no jobs for drivers!!!!!!

 – About 1 Week ago.

Packages will keep being delayed.

Trump sued the NFL in the 80's and has held a grudge against them for the judge awarding him $1.

He worked his racist nation into a...

Packages will keep being delayed.

Trump sued the NFL in the 80's and has held a grudge against them for the judge awarding him $1.

He worked his racist nation into a frenzy over a protest that I didn't fully understand, but peaceful and now his bikers, hunters, gun tooting radical right have ruined sports as we know it as they care about cash, investments, themselves. SICK! Trump our golfing telling his brainwashed (and that is exactly what they are) the virus will disappear. The heat will kill it.

Now sports are canceling everywhere in the states or boringly being played in empty stadiums as New Zealand is playing now in packed stadiums because they took it serious and didn't listen to false prophets and to this day.... 39% of these UnAmerican idiots still support their messiah.

SICK!!!!

 – About 1 Week ago.

Estimated delivery time 10:15-2:15...
It’s 5:15 and nothing. This seems to be the new standard for UPS. Now officially more unreliable than the postal service....

Estimated delivery time 10:15-2:15...
It’s 5:15 and nothing. This seems to be the new standard for UPS. Now officially more unreliable than the postal service.

 – About 1 Week ago.

Absolute garbage service. Scanned out for delivery. No delivery attempted. Then their pickup location is closed because of COVID. No recourse whatsoever. Have to continually wait for them to...

Absolute garbage service. Scanned out for delivery. No delivery attempted. Then their pickup location is closed because of COVID. No recourse whatsoever. Have to continually wait for them to “attempt delivery” until they f%@king return to sender. Useless Postal Service.

 – About 1 Week ago.

Can't trust their tracking anymore. "Out for delivery" doesn't mean anything, they just keep delaying my package.......

Can't trust their tracking anymore. "Out for delivery" doesn't mean anything, they just keep delaying my package....

 – About 1 Week ago.

UPS told me to expect my package on 7/21. On 7/20 the package was scanned in St. Louis (where the package was to be delivered) but the next day did not show up. I checked the tracking the next day and...

UPS told me to expect my package on 7/21. On 7/20 the package was scanned in St. Louis (where the package was to be delivered) but the next day did not show up. I checked the tracking the next day and despite never being scanned out of St. Louis my adventurous little package had made its way to Lynnfield Massachusettes and was now to be delivered on 7/27. Which brings us to today 7/27/2020. My package is still arriving today... despite not leaving Lynnfield as 2 minutes ago. So, uh, we'll see I guess.
In conclusion, next time someone sends you something via UPS have them FedEx you a dildo along with it. That way you'll at least get off when UPS inevitably f%@ks you.

 – About 1 Week ago.

Paid for 2 day delivery from California to California ... 5 days in a row the package has been "out for delivery" only to have the status set back to "In Transit" after 9:00PM ... 5...

Paid for 2 day delivery from California to California ... 5 days in a row the package has been "out for delivery" only to have the status set back to "In Transit" after 9:00PM ... 5 DAYS!!!! on the truck for delivery ... crazy. And ... they have eliminated the ability to get to a real person for customer support. They say they can get you to a rep, but they need the tracking info ... then they go into a message about Covid and in-person support no longer being available .... WTF????? How am I supposed to get my product???? The absolute LAST time I use this crappy company!

 – About 1 Week ago.

USP Freight picked up my order 17 days ago and it has been sitting in the local terminal for a week. I have called twice and been promised that I would receive a call to schedule delivery, but I have...

USP Freight picked up my order 17 days ago and it has been sitting in the local terminal for a week. I have called twice and been promised that I would receive a call to schedule delivery, but I have not. I have just navigated their horrible automated phone system for the second time today and will hopefully speak with a supervisor.

I HATE USP

 – About 1 Week ago.

These stupid assholes didn’t even attempt delivery. Just marked as failed. No info notice. Didn’t even come to the door. Useless. ...

These stupid assholes didn’t even attempt delivery. Just marked as failed. No info notice. Didn’t even come to the door. Useless.

 – About 1 Week ago.

Next day air package just sitting in Las Vegas hub for a week. What the hell?...

Next day air package just sitting in Las Vegas hub for a week. What the hell?

 – About 1 Week ago.

I swear to GOD San Pablo Hub is the worst! Delayed my items for 3 weeks. I hate that hub so much...

I swear to GOD San Pablo Hub is the worst! Delayed my items for 3 weeks. I hate that hub so much

 – About 1 Week ago.

made up customs fees.. asks for credit card numbers over the phone.... customer service is the same as self flagellation. horrible service as always, will go out of my way to never use ups again....

made up customs fees.. asks for credit card numbers over the phone.... customer service is the same as self flagellation. horrible service as always, will go out of my way to never use ups again. f%@k UPS

 – About 1 Week ago.

Order something from California on Tuesday July 21st was supposed to be here Monday the 27th but get an email at 6 p.m. last night stating it's going to be delayed another day even though it's...

Order something from California on Tuesday July 21st was supposed to be here Monday the 27th but get an email at 6 p.m. last night stating it's going to be delayed another day even though it's in my state 3 hours away

 – About 1 Week ago.

EVERYONE IS A c*nt ...

EVERYONE IS A c*nt

 – About 1 Week ago.

Got UPS Overnight Air.....gets here five days later. UPS is using any excuse to screw customers....

Got UPS Overnight Air.....gets here five days later. UPS is using any excuse to screw customers.

 – About 1 Week ago.

Ordered a skateboard deck with 3 day shipping and here we are 11 days later and it’s still not here and they’re now saying they tried to deliver it today and left a note on what to do next when...

Ordered a skateboard deck with 3 day shipping and here we are 11 days later and it’s still not here and they’re now saying they tried to deliver it today and left a note on what to do next when neither of these happened

 – About 2 weeks ago.

It's been 6 business days and tracking hasn't updated!? It hasnt even arrived at the facility. The package is only coming from Washington to California?? I received a package from South...

It's been 6 business days and tracking hasn't updated!? It hasnt even arrived at the facility. The package is only coming from Washington to California?? I received a package from South Carolina through fed ex in 3 days ugh this is annoying

 – About 2 weeks ago.

Tire cancel dude! Haha

How long have you worked at UPS? That's funny.... HEY EVERYBODY! Just found out UPS is delivering my mattress, 60lb bags of dog food & 19" wheels for the...

Tire cancel dude! Haha

How long have you worked at UPS? That's funny.... HEY EVERYBODY! Just found out UPS is delivering my mattress, 60lb bags of dog food & 19" wheels for the Jimmy... so I cancelled. You guys should too. Ha!

 – About 2 weeks ago.

Just cancelled a $700 tire order because they only ship UPS.
The delivery company that can't. ...

Just cancelled a $700 tire order because they only ship UPS.
The delivery company that can't.

 – About 2 weeks ago.

Last time I pick the UPS option when ordering online. Hate to say it but the post office has been more reliable. Tracking said “by 9pm.” Well, here I’m am well after 9 in my garage still waiting...

Last time I pick the UPS option when ordering online. Hate to say it but the post office has been more reliable. Tracking said “by 9pm.” Well, here I’m am well after 9 in my garage still waiting on the part to repair my car and no updates from UPS.

 – About 2 weeks ago.

Ordered item Thursday night, package arrived and left facility on Friday. It made it about 2 miles and hasn't move since. I guess everything just shuts down immediately at 12am on Saturday for...

Ordered item Thursday night, package arrived and left facility on Friday. It made it about 2 miles and hasn't move since. I guess everything just shuts down immediately at 12am on Saturday for the whole weekend? Now it says it's expected to arrive on Tuesday... It's literally 5 hours away.

 – About 2 weeks ago.

I really hate ups my package never came when they said it would still waiting bummer...

I really hate ups my package never came when they said it would still waiting bummer

 – About 2 weeks ago.

We are at the end of a local UPS route. So if they don't make it one day they have usually delivered the missed packages first thing the next day.
Currently on day four of delivery missed. ...

We are at the end of a local UPS route. So if they don't make it one day they have usually delivered the missed packages first thing the next day.
Currently on day four of delivery missed. Each time they just automatically reschedule it to the next morning but have stopped the missed deliveries first.
Here is yet another day UPS just forgets about the people at the end of the route.
This is the 9th package that Amazon has refunded my purchase in 4 months. Thanks goodness they stand behind their guarantee.
Unfortunately they can't guarantee something will not be shipped by UPS.
I would think Amazon would get tired of absorbing cost on poor UPS service.

 – About 2 weeks ago.

I've been ordering lately and sometimes will get a ups service. Worse news you'll hear lol delayed delayed or delivered on the late evenings im thinking its the employments hiring too much...

I've been ordering lately and sometimes will get a ups service. Worse news you'll hear lol delayed delayed or delivered on the late evenings im thinking its the employments hiring too much idiots nowadays because of the pandemic.

 – About 2 weeks ago.

Expedited service from California 3 days to get to Canada. Arrived at destination city, estimate it will take 5 days for delivery????...

Expedited service from California 3 days to get to Canada. Arrived at destination city, estimate it will take 5 days for delivery????

 – About 2 weeks ago.

Item has been stuck at my nearest UPS location for two days now....

Item has been stuck at my nearest UPS location for two days now.

 – About 2 weeks ago.

Lost a package through “misdelivery” and never actually attempts delivery of others but marks them as such ...

Lost a package through “misdelivery” and never actually attempts delivery of others but marks them as such

 – About 2 weeks ago.

Three day delay once the item is in my home location. Three days out for delivery and three days waiting until 9 pm to say oh no a delay. Status finally changed to item not ordered by recipient...

Three day delay once the item is in my home location. Three days out for delivery and three days waiting until 9 pm to say oh no a delay. Status finally changed to item not ordered by recipient returning to sender. No one came to my house. UPS went to the wrong address so now my package that took 3 weeks to get sent finally makes it to my area and gets sent back because the driver can’t read an address. Pizza guy finds the house easy enough. Call the help line 3 days in a row and get the we will call you back the next day, still haven’t gotten one call back. Tried telling them their driver is high and isn’t going to the correct address but just get the we all have 800 numbers sir we can’t call to them directly bs. I guess I’ll just stop ordering online if they say they us ups.

 – About 2 weeks ago.

I ordered my laptop with 2 day shipping because I really needed it asap in order to move on with things as my current laptop just gave up on me. It was supposed to have arrived yesterday and...

I ordered my laptop with 2 day shipping because I really needed it asap in order to move on with things as my current laptop just gave up on me. It was supposed to have arrived yesterday and there's literally no reason why it shouldn't have, I get that during this covid time, things are getting delayed so everyday that they kept delaying my shipment I was like okay whatever, it's understandable... but yesterday, I made sure I was home all day to receive my shipment, but it didn't make any movement from it's facility, I kept tracking and it still said it was scheduled to be delivered so I held on to that. I checked periodically throughout the day- they didn't even inform me that they weren't delivering, not one notification or email. I'm furious. I check the tracking this morning, they don't even have a delivery date for me, how incredibly useless and unreliable this tracking website is.

 – About 2 weeks ago.

I ordered a gift for my gf from amazon 8 days ago and UPS lost it, found it, delayed it a day IN MY f%@kING CITY and now won't deliver it all weekend so the one business day delay just turned into...

I ordered a gift for my gf from amazon 8 days ago and UPS lost it, found it, delayed it a day IN MY f%@kING CITY and now won't deliver it all weekend so the one business day delay just turned into another 3 day wait. Worst delivery experience I've ever had.

 – About 2 weeks ago.

Several years ago, I got angry, because UPS delivered a Lush box (bath products) at 9:30 pm while my infant was sleeping. He said, "Ma'am, we don't know if these are prescriptions or what....

Several years ago, I got angry, because UPS delivered a Lush box (bath products) at 9:30 pm while my infant was sleeping. He said, "Ma'am, we don't know if these are prescriptions or what. If it's on the truck, we have to get it delivered, if you're home." Fast forward to yesterday, when we were supposed to receive a VERY important package and it says, "Attempted, could not make contact." WHAT?! WE WERE HERE ALL DAY! Now, because it's the weekend, they'll "attempt again" on Monday. How can I NOT think you just didn't feel like completing your route, so you were like, "Screw it," plugged in a bogus excuse to your little keypad thing, and left? What happened to, "I don't know what may be in here, it may be important, let me make sure I get it delivered"? The website gives you NO answers. Customer service gives you NO answers. UPS is the Worst Ever. If I have a choice, I never use them.

 – About 2 weeks ago.

EVERYONE IS A c*nt...

EVERYONE IS A c*nt

 – About 2 weeks ago.

Every time it says out for delivery it doesn’t deliver. Wow! Can’t trust there tracking. Is that lying? ...

Every time it says out for delivery it doesn’t deliver. Wow! Can’t trust there tracking. Is that lying?

 – About 2 weeks ago.

So, my fiance and I separately placed orders on the same day from two different vendors, yet somehow both packages have been "in transit" in our own city for 2 days straight and counting with...

So, my fiance and I separately placed orders on the same day from two different vendors, yet somehow both packages have been "in transit" in our own city for 2 days straight and counting with UPS beyond the expected delivery date. Yet, a package we ordered that came through FedEx arrived days BEFORE the expected delivery date. I dont understand what UPS is doing. How can our packages be here in our city (which is relatively small) in transit for 2 days straight.

 – About 2 weeks ago.

Your packages are arriving late because;

Wyoming population 600,000.... Covid Cases today 59

China 1.5 BILLION population... Covid Cases today 21

China has...

Your packages are arriving late because;

Wyoming population 600,000.... Covid Cases today 59

China 1.5 BILLION population... Covid Cases today 21

China has THREE TIMES LESS cases today than Rhode Island.

Testing.... USA 52-million +
Testing.... China 90-million +

Worldometers/Coronavirus

Don't let the Radical Right get in the way of data, statistics & #Facts

 – About 2 weeks ago.

I noticed most you bitching here live in the hottest virus states and areas, or riot areas.

America is gone! The Chinese kicked our asses good! Our leader has waved his (finger) in their...

I noticed most you bitching here live in the hottest virus states and areas, or riot areas.

America is gone! The Chinese kicked our asses good! Our leader has waved his (finger) in their face for years. Bragging he dominates them, he wins always over China. Truth is the virus originated it China.... took the U.S.A. to its knees in a matter of weeks and as the U.S. approaches 80,000 PER DAY it's only less than 4,000 of ALL CHINA cases since 2019!!!!

China is totally dominating us.... our country is a sad shell of its former self.

Anybody voting to re-elect should be subject to treason. #Facts

 – About 2 weeks ago.

Please just deliver my purchase for the love of God. USPS, FedEx, Amazon they all get it. Just leave the package at the door. For f%@ks sake why do you have to knock, why do I have to be home?? And...

Please just deliver my purchase for the love of God. USPS, FedEx, Amazon they all get it. Just leave the package at the door. For f%@ks sake why do you have to knock, why do I have to be home?? And how can I change this preference?? Their website is absolutely HORRIBLE. I can't create an account to save my life to change the ability to have them just DROP OFF MY PACKAGES. No I don't want to pick it up at your store. No I don't want you to "try again." JUST DROP IT OFF.

 – About 2 weeks ago.

Ordered a some parts from Illinois to ship to Dartmouth Nova Scotia, Canada.. Clearly says that on the shipping waybill. for 2 weeks now its been bouncing around the United Kingdom. Called UPS and...

Ordered a some parts from Illinois to ship to Dartmouth Nova Scotia, Canada.. Clearly says that on the shipping waybill. for 2 weeks now its been bouncing around the United Kingdom. Called UPS and tried to get someone to understand. Not much luck

 – About 2 weeks ago.

What has happened to UPS, and their overall service abilities?. I realize the World is in a Pandemic, but for Lord's sake.... back in Michigan our UPS Driver's kicked butt... here in Florida...

What has happened to UPS, and their overall service abilities?. I realize the World is in a Pandemic, but for Lord's sake.... back in Michigan our UPS Driver's kicked butt... here in Florida they are horrible!. They just throw packages at you, leave perishable item(s) at the front door in high heat, and never ring the doorbell or knock on the door, fly down the neighborhood at full pace... it's awful anymore. I will now pay a little more for Fed-Ex, the polite driver's, and the overall good condition my packages arrive in, is so worth the extra dollar or two. UPS get your act together!

 – About 2 weeks ago.

I ordered a package from Ontario California which was shipped last Friday. it's only 300 mi from California to Arizona and here it is the following Friday and I still don't have the package. I...

I ordered a package from Ontario California which was shipped last Friday. it's only 300 mi from California to Arizona and here it is the following Friday and I still don't have the package. I get tracking information saying it's in Arizona probably 30 mi from my house on Monday of this week. And here it is Friday and I still don't have the package. No wonder you guys are loses market share. I could have walked it from California to Arizona faster.

 – About 2 weeks ago.

They suck and get away with it because of uNiOnS mAkE aMeRiCa GrEaT. Don't like your job then quit! Don't make everything cost more and run more inefficiently. I'll never use ups....

They suck and get away with it because of uNiOnS mAkE aMeRiCa GrEaT. Don't like your job then quit! Don't make everything cost more and run more inefficiently. I'll never use ups.

 – About 2 weeks ago.

I ordered 2 packs of printer paper on July 9th and the tracking info says on 13th there's damage in my delivery. Ever since that day, I've never seen any updates. Looks like my printer paper...

I ordered 2 packs of printer paper on July 9th and the tracking info says on 13th there's damage in my delivery. Ever since that day, I've never seen any updates. Looks like my printer paper is stuck in limbo now. :| UPS is a good excuse for my missing assignments because we all know that UPS SUCKS.

 – About 2 weeks ago.

just trying to buy a bad dragon dildo and holy f%@k, missed the plane twice and 2 import charges
f%@k you ups the dilly aint that heavy!!!!...

just trying to buy a bad dragon dildo and holy f%@k, missed the plane twice and 2 import charges
f%@k you ups the dilly aint that heavy!!!!

 – About 2 weeks ago.

The quality of customer service is as good as their ability to send a package to the right address. My god how can a company that sends packages suck so much in sending packages? How tf are they...

The quality of customer service is as good as their ability to send a package to the right address. My god how can a company that sends packages suck so much in sending packages? How tf are they global?

 – About 2 weeks ago.

UPS in my area doesn’t deliver at all anymore. They have handed everything off to our USPS hub...

UPS in my area doesn’t deliver at all anymore. They have handed everything off to our USPS hub

 – About 2 weeks ago.

Hmm...my package has been sitting at the facility in Hodgkins Illinois since July 7th! 3 weeks!!!! Luckily it's not something very important, but seriously, 3 weeks??? Sorry, not much hope for you...

Hmm...my package has been sitting at the facility in Hodgkins Illinois since July 7th! 3 weeks!!!! Luckily it's not something very important, but seriously, 3 weeks??? Sorry, not much hope for you that have been waiting a few days!

 – About 2 weeks ago.

Fu#×ing a**holes "IT SAYS MY PACKAGE IS AT MY LOCAL UPS AND IT HAS BEEN FOR 5 DAYS?! yet "ITS STUCK IN TRANSIT" MY F***king a** get off your butt and do your jobs please and thank you...

Fu#×ing a**holes "IT SAYS MY PACKAGE IS AT MY LOCAL UPS AND IT HAS BEEN FOR 5 DAYS?! yet "ITS STUCK IN TRANSIT" MY F***king a** get off your butt and do your jobs please and thank you

 – About 2 weeks ago.

I live in a tristate area. For a decade now, UPS ships my orders to its hub in Vernon, CA where it sits for several days before getting sent to Vegas or Phoenix, which are actually more sensible hubs...

I live in a tristate area. For a decade now, UPS ships my orders to its hub in Vernon, CA where it sits for several days before getting sent to Vegas or Phoenix, which are actually more sensible hubs to come to my area in a timely fashion. I have written and called and tried to make them change the routing for my zip in their system so that, even though I’m in CA, Vegas or Phoenix are way more expeditious for getting parcels here without days in limbo. UPS sucks and I flipping hate them.

 – About 2 weeks ago.

UPS delivery guys never take couple more steps to deliver your package. My door never leaves the counttry but they never find it and when they claim they do, they could not find me even when i have...

UPS delivery guys never take couple more steps to deliver your package. My door never leaves the counttry but they never find it and when they claim they do, they could not find me even when i have been tracking and waiting for them inside. I think they don't even attempt to deliver. I have no problem with fedex and usps.

 – About 2 weeks ago.

I hope to god the UPS guy never shows up to deliver a package again. I live in a white neighborhood, locked apartment building and this RETARD will not follow delivery instructions. This is the 5th...

I hope to god the UPS guy never shows up to deliver a package again. I live in a white neighborhood, locked apartment building and this RETARD will not follow delivery instructions. This is the 5th time and i have already played all games to file complaints with his supervisor. I better get someone else on my route or im going to give him a big ole return to sender.

 – About 2 weeks ago.

Expect a lot more shipment delays. Trump has no clue how to get us out of this mess. Over 70,000 more cases a day! Imagine the entire city of Spokane, Washington & Boise, Idaho 100% confirmed with...

Expect a lot more shipment delays. Trump has no clue how to get us out of this mess. Over 70,000 more cases a day! Imagine the entire city of Spokane, Washington & Boise, Idaho 100% confirmed with Covid EACH WEEK!

Trump ruined America. He didn't create the Virus.... he just ignored the wild fire and still goes out golfing and has no care for any of the 146,000 deaths.

Don't blame UPS!

 – About 2 weeks ago.

Why is it that UPS deliveries (from MA to MA) are delayed due to COVID-19, but Fedex is functioning perfectly fine? MA is in Phase 3 reopening, there should be no delay from MA to MA. UPS get your...

Why is it that UPS deliveries (from MA to MA) are delayed due to COVID-19, but Fedex is functioning perfectly fine? MA is in Phase 3 reopening, there should be no delay from MA to MA. UPS get your shit together

 – About 2 weeks ago.

UPS delivery guy left a "sorry we missed you" note... We have been working from home since March! We are here 24/7!!! Got an email 6 min after the "failed" delivery attempt, and ran to...

UPS delivery guy left a "sorry we missed you" note... We have been working from home since March! We are here 24/7!!! Got an email 6 min after the "failed" delivery attempt, and ran to the door, but the truck was already gone. There was no knock on the door or ringing of the doorbell. Our house is not that big, I would have heard it. I can hear the Fedex guys very clearly when they knock on the door... UPS SUCKS

 – About 2 weeks ago.

ups= undeliverable piss-ass service. I f%@king hate this company and it’s f%@ked up non existent service. I hope you at ups all fail! You Suck!!!!!...

ups= undeliverable piss-ass service. I f%@king hate this company and it’s f%@ked up non existent service. I hope you at ups all fail! You Suck!!!!!

 – About 2 weeks ago.

Caldwell ID stfu ...

Caldwell ID stfu

 – About 2 weeks ago.

They're just as bad as fed ex drivers are too lazy to place your packages on the porch! They America stands for quality you can't tell be these companies!!...

They're just as bad as fed ex drivers are too lazy to place your packages on the porch! They America stands for quality you can't tell be these companies!!

 – About 2 weeks ago.

UPS sucks donkey balls...

UPS sucks donkey balls

 – About 2 weeks ago.

Package scheduled for delivery on the 16th July, then changed to the 20th and now been pending delivery ever since. I've called more times than I care to justify and the service... WHAT service....

Package scheduled for delivery on the 16th July, then changed to the 20th and now been pending delivery ever since. I've called more times than I care to justify and the service... WHAT service. So today out of frustration I drove to their offices and sat there until they helped me. I was told the package was on route. That was 13:40. Guess what? STILL not delivery... I checked our CCTV to make sure it wasn't my staff. No one from UPS to be seen anywhere. Man Alive UPS SUCKS!!

 – About 2 weeks ago.

Ok I'm loving this page!!! UPS DOES SUCK!!!! I live in a rural area. Ok, I can understand my packages might take a bit longer than normal but because UPS SUCKS!!!! In their infinite stupidity my...

Ok I'm loving this page!!! UPS DOES SUCK!!!! I live in a rural area. Ok, I can understand my packages might take a bit longer than normal but because UPS SUCKS!!!! In their infinite stupidity my packages, (ON MULTIPLE OCCASIONS!!!!) after sitting waiting to be moved from their original origin for roughly 7 days were then sent to the other side of the country when they were already within a 5 hour drive from my house. Then rather then sending my packages back to a closer location where they could have been delivered the next day or two, they sent them to a completely different state. WTF!!! Meanwhile with a completely different order the exact same thing happened sent from the west coast across the country passing my house and all major metropolitan areas along the way that would have made actual sence to the exact same place my first order was wrongfully sent. Now my guess is they're going to send those packages to the first orders location to make their mistake easier for them to deal with rather than getting me my supplies in a timely manner. Two large deliveries that should have only taken a few days to get delivered has now taken 2 weeks to be even further away from me than they originally started out. Wasting my time my customers time and their own money shipping my packages all over the country. I have parts coming in from FedEx and the USPS that were sent out days after UPS that are on time even early.

Thank you for letting me get this off my chest.

f%@k UPS!!!!

 – About 2 weeks ago.

So per their own fckn website my package sat in their facility over 24hrs for some unknown reason just sat there with message saying package delivery delayed by 1 business day ... o_Ok .... fine I’m...

So per their own fckn website my package sat in their facility over 24hrs for some unknown reason just sat there with message saying package delivery delayed by 1 business day ... o_Ok .... fine I’m working on my patience so I wait.

It’s not an international package. This was an online order, and the shipment apparently originated from within my state. Nonetheless, The message said it will be delivered tomorrow by 22july by 9pm.

That was yesterday and it is now 9:31pm pacific on wed 22july and my package has still not arrived. The UPS system still says it’s in transit, and scheduled for delivery today at 9:00pm ... o_Ok ...

Mind you I spoke with 2 agents #1 at 7:34pm and #2 at 8:49pm both nimwits said it’s out for delivery and will be there today on time as driver is en route and they must complete all scheduled deliveries on the truck on that day. I knew it was utter bs but yet I say ok and ask nimwit #2 how late agents would be available to take calls. She responds live agents are available to assist you 24hrs / day. I say so I can call back at 9:30pm when this package still hasn’t shown up. She says yes. I reluctantly say ok and hang up.

At 9:15pm pacific I start dialing the UPS phone number only for the annoying ass automated system to say 1. That my package is scheduled for delivery today at 9:00pm and 2. Live agents aren’t available after midnight eastern time...

which is what time on my side of the country?!?!

$10 for the person in the back who responded 9PM PACIFIC ....

how can one company foster so much incompetence? FedEx has no problem. Even USPS is able to function at a satisfactory level.
DHL actually got a package to me from flipping CHINA in less than 3days (July 2020)

But Nooooo. Not UPS. Currently I’m here venting on the internet. Still No package. No customer service. This useless company only has 1 ONE JOB and that is to deliver packages. ONE JOB. ONE FCKN JOB and that one job as a company is to deliver packages and somehow they can’t even do that successfully. (Unfortunately they were equally as incompetent in the before times, before all the Covid-ness and well before 2020)

 – About 2 weeks ago.

So I planned to put on a Birthday party for a friend on Saturday 07/18/20. I bought him special balloons on Wednesday 07/16/20 and chose 2nd Day delivery, and on Friday morning I chose Overnight...

So I planned to put on a Birthday party for a friend on Saturday 07/18/20. I bought him special balloons on Wednesday 07/16/20 and chose 2nd Day delivery, and on Friday morning I chose Overnight shipping for a cardboard standee. UPS was in possession of the balloons on Thursday but somehow the tracking showed that the balloons wouldn’t show up until Monday. Also, the cardboard cutout was supposed to arrive on Saturday but it’s now Wednesday night and I still haven’t received it.

One more thing, I bought a shirt that was shipped out on 07/10/20. It’s taken so long to get here so I finally checked the tracking and of course UPS is the one in possession of the package. What the hell is going on with this company? My interactions with them have never been this bad before. I guess COVID is to blame? For the time being I’m avoiding their shipping wherever possible.

 – About 2 weeks ago.

Why aren't UPS drivers wearing masks inside buildings?

146,000+ now dead in our country. The blood is on the hands of Trump and his goons who let this get outta control.

Why aren't UPS drivers wearing masks inside buildings?

146,000+ now dead in our country. The blood is on the hands of Trump and his goons who let this get outta control.

Check Worldometers Coronavirus United States. We're NOT admired around the world.

U.S.A. has become a hate filled JOKE!

 – About 2 weeks ago.

I worked for UPS when I was in college, and the people there worked hard for their pay. That said, Covid-19 has really overwhelmed their system and left "Customer Service" not even trying...

I worked for UPS when I was in college, and the people there worked hard for their pay. That said, Covid-19 has really overwhelmed their system and left "Customer Service" not even trying anymore. "Delayed by weather," is now apparently a common, perfectly sunny day euphemism for, "Delayed until it is determined 'lost in delivery' and returned because the box is too heavy for a single person to move." If two $40+/hr employees are required to deliver and move a large or heavy parcel to a residential address, especially an upstairs apartment, forget about it. UPS takes less of a hit never even removing the parcel from the container/trailer and having it shipped back or re-directed to someplace easier to access. Even paying the extra $5 to "schedule" a delivery won't work.

 – About 2 weeks ago.

Ordered my son’s birth certificate through vitalchek. Paid extra for next day shipping. An entire week & four delays later, it still has not been delivered. The cherry on top is that since it is an...

Ordered my son’s birth certificate through vitalchek. Paid extra for next day shipping. An entire week & four delays later, it still has not been delivered. The cherry on top is that since it is an important identity document, i have to be here to sign it. Which means I have taken every day off that they have delayed delivering the birth certificate so I can be here to sign it. Well guess what happened? I got f%@king fired. Thanks UPS.

 – About 2 weeks ago.

Waiting on hold for an extensive time to find my package. I ordered machine tools from India and voila!, it got to the US in four days. And then, WOOHOO!, it got to California in two days! And then...

Waiting on hold for an extensive time to find my package. I ordered machine tools from India and voila!, it got to the US in four days. And then, WOOHOO!, it got to California in two days! And then UPS tracking said they attempted unsuccessfully to deliver today and I could pickup my package at the local UPS "access point."

Fair enough. Except, I was home all day and there was no missed delivery note on the door. Further investigation showed the access point to be in Carlsbad, California whereas I live in Chatsworth, California, a suburb of Los Angeles, 118 miles away. Yet UPS info shows my correct address.

My beef is that there is no way to correct this. I have been on hold with UPS an enormous amount of time without contact with a human. Still on hold as I write this.

 – About 2 weeks ago.

I shipped my Gibson Les Paul in its travel case, they broke it and denied the insurance claim because of (pick one or more):
1. It was improperly packaged
2. They did deliver all the...

I shipped my Gibson Les Paul in its travel case, they broke it and denied the insurance claim because of (pick one or more):
1. It was improperly packaged
2. They did deliver all the contents! A for effort
3. They are not responsible for damage to personal goods
4. There was no damage to the packaging! Oh, well thank you

 – About 2 weeks ago.

If I order my package, I'm fine if its late by a day or two...BUT IF ITS LATE BY 2 WEEKS ITS RIDICULOUS. WE SHOULDN'T HAVE TO CORRECT YOUR MISTAKES UPS!!!!...

If I order my package, I'm fine if its late by a day or two...BUT IF ITS LATE BY 2 WEEKS ITS RIDICULOUS. WE SHOULDN'T HAVE TO CORRECT YOUR MISTAKES UPS!!!!

 – About 2 weeks ago.

Where's my GD paycheck you slow assholes...

Where's my GD paycheck you slow assholes

 – About 2 weeks ago.

Whomever said that “the only worse thing than UPS is Donald J Trump” is not far off... their owner (and I’m assuming management as well) is a big Trumpist and they hold celebration rally at the...

Whomever said that “the only worse thing than UPS is Donald J Trump” is not far off... their owner (and I’m assuming management as well) is a big Trumpist and they hold celebration rally at the company for the giant Dorito in chief 🤮

 – About 2 weeks ago.

I get it, COVID-19 is affecting shipping right now. Increased online ordering and all that. But how the hell does that change how difficult it is to sort a package onto the correct truck for delivery?...

I get it, COVID-19 is affecting shipping right now. Increased online ordering and all that. But how the hell does that change how difficult it is to sort a package onto the correct truck for delivery? How does my package get scanned twice and then incorrectly sorted 6 days in a row? If there is a high volume of packages that's fine, but don't make shit up about "oh, we sorted it into the wrong bin" because that's obviously worse than "hey, sorry for the delay but we have a lot of thing to ship right now"... I'm fully anticipating that whenever the delivery actually happens my things will be damaged and I'll have to do this all over again.

 – About 2 weeks ago.

Your mail innovations are the worst!!! The only thing worse is Donald j Trump....

Your mail innovations are the worst!!! The only thing worse is Donald j Trump.

 – About 2 weeks ago.

It is time to at a class action lawsuits against UPS for their consistent lies in expected delivery times. Furthermore, their withholding of tracking data from the recipient. You are paying for...

It is time to at a class action lawsuits against UPS for their consistent lies in expected delivery times. Furthermore, their withholding of tracking data from the recipient. You are paying for services and not receiving them. Do not let a company ruin you like this, they are powerless against enough people taking legal action. The time is now.

 – About 2 weeks ago.

Never had a problem with UPS before, but now I do. Ordered on 7-12-20, shipping notice sent 7-14-20. Tracking says it's in Hodgkins, Ill. on 7-16-20, which is only about 100 miles from me. ...

Never had a problem with UPS before, but now I do. Ordered on 7-12-20, shipping notice sent 7-14-20. Tracking says it's in Hodgkins, Ill. on 7-16-20, which is only about 100 miles from me. There it sits for for one week now, can't get any updates from UPS. What is going on??

 – About 2 weeks ago.

So now UPS policy is they can't back up in a driveway , maybe their trucks have PNDL instead of PRNDL transmissions? ...

So now UPS policy is they can't back up in a driveway , maybe their trucks have PNDL instead of PRNDL transmissions?

 – About 2 weeks ago.

Bought a new AC unit and seller shipped with UPS... immediately why tf would you pick that god awful company they sucked before COVID and they just suck more without even the Indian call center...

Bought a new AC unit and seller shipped with UPS... immediately why tf would you pick that god awful company they sucked before COVID and they just suck more without even the Indian call center customer support just talk to the damn automated cell service and get looped back and forth until you give up. These idiots were supposed to deliver last Friday literally status was loaded onto vehicle for delivery surprise didn't get delivered and don't deliver UPS ground on weekends. Monday i'm sitting at home the entire fkn day waiting nothing then at the last minute literally at 6 p.m. new status changed to in transit delayed by one day because of COVID... you fkn kidding me it was on a truck to be delivered and COVID stopped them?!? Today they assured me it'll be delivered and its 7 p.m. no package no updates.. f%@k these guys regardless of COVID I hope their management all gets canned for their incompetence in running a company. If you have too many fkn packages you cant deliver them all in a day don't f%@k the delivery guy and pile more up because COVID is good for business then screw your customers bc guess what then everyone hates UPS including the delivery guys...

 – About 2 weeks ago.

I would rather have Amazon. Ups sucks...

I would rather have Amazon. Ups sucks

 – About 2 weeks ago.

It's becoming a joke with UPS. When an item says it's going to be delivered that day, I now know to not expect it will be delivered. When the map tracking is working I'll watch the truck...

It's becoming a joke with UPS. When an item says it's going to be delivered that day, I now know to not expect it will be delivered. When the map tracking is working I'll watch the truck go past my street time and time again only to later see the truck hit the highway and head back to base. Today I was standing outside when the UPS truck drove down a side street that runs along my backyard. He never stopped at my house and just kept going. Their map tracking hasn't been working today but once we had a small rain shower, I knew this meant the driver was going home. So frustrated when you plan your day around a delivery that never happens.

 – About 2 weeks ago.

They won't save my apartment number, something is f%@ked up in their system. Every time I try to make a change it shows up as no change in their system so every day the truck shows up and I...

They won't save my apartment number, something is f%@ked up in their system. Every time I try to make a change it shows up as no change in their system so every day the truck shows up and I can't get my package. Beyond frustrating.

 – About 2 weeks ago.

I spend $100 on Next Day Air. It’s been 5 days and it’s still on “Order Processed”. Call them? Get told “No refunds on shipping during COVID”. Mind you this is after waiting 2 months for...

I spend $100 on Next Day Air. It’s been 5 days and it’s still on “Order Processed”. Call them? Get told “No refunds on shipping during COVID”. Mind you this is after waiting 2 months for Apple to send me a broken iMac. I hate everything rn.

 – About 2 weeks ago.

The seller used ups mail innovations which means it'll eventually transfer over to USPS. But UPS has kept my package at the same facility over a week! UPS always messes up my deliveries...

The seller used ups mail innovations which means it'll eventually transfer over to USPS. But UPS has kept my package at the same facility over a week! UPS always messes up my deliveries

 – About 2 weeks ago.

I feel like every single time I am forced to use UPS they screw up the shipment. I’d rather use USPS any day.

My next day air package is late and I’m bracing for more problems. ...

I feel like every single time I am forced to use UPS they screw up the shipment. I’d rather use USPS any day.

My next day air package is late and I’m bracing for more problems.

 – About 2 weeks ago.

Yeah ups sucks. Amazon needs to give us the option to refuse the use of their service. They need to allow me to cancle when I want to, not a week later. Ups is 6 days late and I cannot cancle until...

Yeah ups sucks. Amazon needs to give us the option to refuse the use of their service. They need to allow me to cancle when I want to, not a week later. Ups is 6 days late and I cannot cancle until tomorrow with Amazon. Its bullshit. I want amazon to give me the option, just a check box in my settings, that days do not use the couriers checked...and I would check ups. FedEx is amazing, USPS is also very reliable. Even Amazon's shipping service is barely ever late. Ups....they dont even update tracking but once a day....so you have no idea they ate screwing you until they're closed. f%@k ups and their ugly ass brown suits

 – About 2 weeks ago.

Bought a vintage (1978) Ludwig Vistalite (blue acrylic) drum set on ebay, shipped with UPS. Shipped on Wednesday, delivery day was to be that Saturday. Late Saturday afternoon, I checked their...

Bought a vintage (1978) Ludwig Vistalite (blue acrylic) drum set on ebay, shipped with UPS. Shipped on Wednesday, delivery day was to be that Saturday. Late Saturday afternoon, I checked their website, "delivery delayed due to severe weather". WHAT "severe weather" ???!!! It's the middle of f'ing summer ?!

The problem is that a 42 year old plastic / acrylic drum set sat in a 130 to 150 degree trailer on their lot for THREE 90 degree PLUS days for NO GOOD F'ING reason !!!

As of today, says they are "out for delivery". THIS ought to be interesting. Either they are broken into a million pieces by being thrown around like rag dolls, or they broke apart (seams) from being baked in their trailer for 72 PLUS f'ing hours.

NO amount of insurance money is going to bring them back if they are f'cked up...

 – About 2 weeks ago.

Friday morning: “Out for Delivery.” Great! My package is going to be delivered on time.

Friday night: “Delivery will be delayed by one business day“ — which, of course, means...

Friday morning: “Out for Delivery.” Great! My package is going to be delivered on time.

Friday night: “Delivery will be delayed by one business day“ — which, of course, means waiting over the weekend. Okay.

Monday morning: “Out for Delivery.” Tracking later in the day tells me that the driver is in my area.

Monday night: “Delivery will be delayed by one business day.”

Tuesday morning (tomorrow): I’m going to guess it’ll be “Out for Delivery” again.

Tuesday night (tomorrow): who knows? At this point, I feel like I’m Charlie Brown and UPS is Lucy holding the football.

I understand that everything is delayed right now, but this still sucks.

 – About 2 weeks ago.

Wtf is wrong with this company. Package was supposed to be here Friday. Now its Monday night. Every time I check the status, it says it's out for delivery, but it never gets here and gets...

Wtf is wrong with this company. Package was supposed to be here Friday. Now its Monday night. Every time I check the status, it says it's out for delivery, but it never gets here and gets backlogged to the next day.

 – About 2 weeks ago.

f%@kfaces at UPS said they delivered my package at my door. I was home all day and this package required a signature. My tracking info said they delivered it and it was signed. I never got this...

f%@kfaces at UPS said they delivered my package at my door. I was home all day and this package required a signature. My tracking info said they delivered it and it was signed. I never got this package at all. And guess what they even delivered another package (different than the missing one) on the same day to me. I contacted their customer service 10 times and every time that bitch robocall hangs up when I try to talk to a rep. Same thing with the chat bot. Leaves me at "Wait a moment." All I could do was send an email. Not even a f%@king claim as yet. Here' the kicker. They tried to deliver this package to me 2 days ago and said no one was home. Guess what? I was f%@king home all day. UPS can choke on a big fat dick. f%@k them and their incompetent bullshit.

 – About 2 weeks ago.

Literally same comment as person from Montrose, CA. I live in Sydney and it's day 3 of waiting for a parcel all day at home that should have got here as per the tracking and as per customer...

Literally same comment as person from Montrose, CA. I live in Sydney and it's day 3 of waiting for a parcel all day at home that should have got here as per the tracking and as per customer service. Spoke to 10 customer service reps and still haven't got a call back from the depot. First time using ups and if I can help it, will be the last. Begone you awful company!

 – About 2 weeks ago.

My package was scheduled to be delivered on Friday. It requires a signature and I really didn't want to miss it so I waited at home all day. Guess what, it didn't come. Tracking changed from...

My package was scheduled to be delivered on Friday. It requires a signature and I really didn't want to miss it so I waited at home all day. Guess what, it didn't come. Tracking changed from "arriving today" to "delayed".

The next day, The tracking said "Out for delivery", waited all day at home, not going anywhere. And... You guessed it, it didn't come. At 9 pm, after I have wasted my day at home, package status changed again to "delayed".

Now it is Monday. 4 pm. Tracking says it is "Out for delivery". I wonder if I'll get this package at all.

 – About 2 weeks ago.

Package from Houston to Atlanta lost. Website ridiculous. Customer service could barely speak English so it took 35 minutes to be told what’s on website. End result. Package lost and then I was...

Package from Houston to Atlanta lost. Website ridiculous. Customer service could barely speak English so it took 35 minutes to be told what’s on website. End result. Package lost and then I was disconnected.

 – About 2 weeks ago.

Terrible customer service. Packages go from point A to point B... it isn’t rocket science. Shit company and shit service....

Terrible customer service. Packages go from point A to point B... it isn’t rocket science. Shit company and shit service.

 – About 2 weeks ago.

UPS is the worst worst worst shipping company I ever seen. My package was supposed to be delivered on last Friday but the website showed my package was being rescheduled after a while. Till Monday,...

UPS is the worst worst worst shipping company I ever seen. My package was supposed to be delivered on last Friday but the website showed my package was being rescheduled after a while. Till Monday, the package was delayed for delivery again. OMFG, what's wrong with this company? Why companies out there still want to have business with this kind of shipping company.

 – About 2 weeks ago.

Have 3 packages from 2 shippers with UPS. Major problems with each. 1 package was out for delivery on Thursday last week. Never delivered, no scanning updates in 5 days since. 5-6 calls to UPS Canada...

Have 3 packages from 2 shippers with UPS. Major problems with each. 1 package was out for delivery on Thursday last week. Never delivered, no scanning updates in 5 days since. 5-6 calls to UPS Canada and no one knows anything. One person said to just file a claim because I'll never see this package. 2 others being shipped from LA. They've been sitting in the UPS LA warehouse for 7 and 14 days respectively. Shipper has been trying to get them released but UPS will not release them.

 – About 2 weeks ago.

First time using them, they lost my package which was medicine from a compound pharmacy. They didn't even tell me they lost it, they told my Doctor 6 days after they said they started shipping it....

First time using them, they lost my package which was medicine from a compound pharmacy. They didn't even tell me they lost it, they told my Doctor 6 days after they said they started shipping it. Second time, it was supposed to be 2 day delivery and then it was delayed to a 4 day delivery. It took them 4 days to ship a laptop to one of their own stores that was literally only a few blocks away from where it actually shipped from.

 – About 2 weeks ago.

IMHO, UPS ranks among THE WORST companies on the planet! Utterly horrible. Why any company or individual would continue to use their services is baffling. ...

IMHO, UPS ranks among THE WORST companies on the planet! Utterly horrible. Why any company or individual would continue to use their services is baffling.

 – About 2 weeks ago.

My delivery was supposed to be here on Thursday. It was delayed until Friday. Then delayed until Saturday. Now there's an exception with no status available. I know it's in Houston and has...

My delivery was supposed to be here on Thursday. It was delayed until Friday. Then delayed until Saturday. Now there's an exception with no status available. I know it's in Houston and has been since Friday. So where the hell is it and why is it not being delivered????

 – About 3 weeks ago.

I received a email confirmation from the vendor that a ups label was created and that my package was ready to ship. That was 14 days ago and as far as I can tell ups hasn’t picked it up yet....

I received a email confirmation from the vendor that a ups label was created and that my package was ready to ship. That was 14 days ago and as far as I can tell ups hasn’t picked it up yet. Impossible to reach customer service and their stupid virtual assistant is 100% useless. I swear I will no longer buy anything from companies that use UPS as their transporter.

 – About 3 weeks ago.

UPS lost both a bike and a computer processor that I bought within 1 month of each other. I'm almost certain that one of their crooked employees is riding my bike bike to their dealer to trade my...

UPS lost both a bike and a computer processor that I bought within 1 month of each other. I'm almost certain that one of their crooked employees is riding my bike bike to their dealer to trade my processor for more drugs.

 – About 3 weeks ago.

Are UPS getting paid solely for the packages that they do NOT deliver?...

Are UPS getting paid solely for the packages that they do NOT deliver?

 – About 3 weeks ago.

One word: UNRELIABLE!...

One word: UNRELIABLE!

 – About 3 weeks ago.

STOCK PRICE IS PLUNGING!!!!!
I wonder why...

STOCK PRICE IS PLUNGING!!!!!
I wonder why

 – About 3 weeks ago.

In future, I will NEVER place an order with a company that ships through UPS. It will have to be DHL, the post office, or FedEx. NEVER again UPS! But the company clearly does not care how many...

In future, I will NEVER place an order with a company that ships through UPS. It will have to be DHL, the post office, or FedEx. NEVER again UPS! But the company clearly does not care how many millions of people they anger. They're oblivious to all criticism. Absolutely disgusting management and customer service.

 – About 3 weeks ago.

The absolute truth is this UPS will take your money (a LOT of it) and NOT DELIVER!!!
THEY will NEVER REFUSE a package KNOWING it will NEVER BE DELIVERED ON TIME.
That is their business...

The absolute truth is this UPS will take your money (a LOT of it) and NOT DELIVER!!!
THEY will NEVER REFUSE a package KNOWING it will NEVER BE DELIVERED ON TIME.
That is their business model. The public IS catching on, their stock price is PLUNGING!!!

 – About 3 weeks ago.

WHY is this company still in business? WHY do retailers still use this unreliable and inconvenient anachronism? ...

WHY is this company still in business? WHY do retailers still use this unreliable and inconvenient anachronism?

 – About 3 weeks ago.

UPS drivers rank among the most dishonest, irresponsible, and laziest workers in the nation. They lie when the truth would serve them better. They pretend and lie about attempting to deliver a...

UPS drivers rank among the most dishonest, irresponsible, and laziest workers in the nation. They lie when the truth would serve them better. They pretend and lie about attempting to deliver a package, and frequently just allow the packages to be returned to the sender. What a HORRIBLE bunch of people to deal with.

 – About 3 weeks ago.

One of my UPS drivers keeps leaving my packages on top of post near my gate even though tracking says it was left at my door. This post faces the public parking lot of a restaurant building that rents...

One of my UPS drivers keeps leaving my packages on top of post near my gate even though tracking says it was left at my door. This post faces the public parking lot of a restaurant building that rents from me. The other day this is where I found a package that was small and the box was black so it wasn't easily noticeable and I was able to get it before a thief could take it. I had a rather large and expensive order from Sephora that was supposed to be delivered yesterday and for those of you not familiar, the boxes from Sephora have "Sephora" written in large letters on the side of the box. The package was apparently delivered at 10 am but by the time I got home from work it was long gone. The chef from the restaurant saw the package there and that it was gone 2-3 hours later and I think he assumed I had gotten it. I was not home from work until 6 pm so if the package was only there for a few hours, it is pretty obvious to me that it was stolen. The driver literally left it in a public parking lot where it was easily seen instead of simply taking the extra 5 seconds to drive up my driveway and leaving it at my front door like other drivers do. On top of that, they LIED and said it was delivered to my door. Last I checked, posts are not doors. Even leaving it next to the post on the ground would have been less obvious than putting it on top. The package was literally just screaming "STEAL ME". Whoever this driver is, they are a f%@king moron and I hope UPS fires them. They can have 10 starving children at home for all I care, its not my problem that they suck at their job.

 – About 3 weeks ago.

I paid extra for 2nd day delivery, paid $200 for that service. However my package has been sitting at our local UPS location for over 3 days and a delivery date is still not available. This is just...

I paid extra for 2nd day delivery, paid $200 for that service. However my package has been sitting at our local UPS location for over 3 days and a delivery date is still not available. This is just another sign that they are completely incapable of delivering in their promises. I can appreciate that they have a lot of work, but they also have advanced logistics systems that should allow them to tell you not only where the package is but also when it is scheduled for delivery. And if their systems show that they are running at capacity, they should not sell you 2 Nd day delivery. But I guess reducing the number of employees while keeping the pricing up works out for them....maybe only in the short term though.
As a world-wise logistics company they should be embarrassed by their performance. Not going to use UPS anymore going forward, neither personal nor for business!

 – About 3 weeks ago.

Truck came to my door, the guy pulled out a package, looked at it, looked at me, and said "No guaranteed deliveries! I don't make the trucks" and drove off...

Truck came to my door, the guy pulled out a package, looked at it, looked at me, and said "No guaranteed deliveries! I don't make the trucks" and drove off

 – About 3 weeks ago.

Package has been stuck at the facility in my town for over 28 hours and now my estimated arrival time went from “Friday by 9” to “unavailable”??? Shouldn’t I know when im going to get my...

Package has been stuck at the facility in my town for over 28 hours and now my estimated arrival time went from “Friday by 9” to “unavailable”??? Shouldn’t I know when im going to get my package?? What do you mean unavailable?? Wish I could sue them for theft.

 – About 3 weeks ago.

Paid for gar. 2 day delivery. Think my package came in 2 days? Nope!

UPS sucks the big one...

Paid for gar. 2 day delivery. Think my package came in 2 days? Nope!

UPS sucks the big one

 – About 3 weeks ago.

UPS has not been arriving at my house until after 8pm when it had shown on the “follow my delivery” that the truck has been in my small neighborhood for hours! Yesterday it said between 5:30 and...

UPS has not been arriving at my house until after 8pm when it had shown on the “follow my delivery” that the truck has been in my small neighborhood for hours! Yesterday it said between 5:30 and 8:30pm and never arrived. They marked it as an emergency or severe weather. Umm bs! It’s sunny and clear out for days. At one point the truck was shown right by my neighborhood then completely drove past and onto the next city!!! and because it was supposed to be delivered yesterday, a Friday, now it won’t get here until Monday because apparently Saturday is not a “regular” business day. I’ve had a truck pull in front of my house, sit for a minute and drive away Without bringing my package!. Upon calling ups, they said the driver may have not been able to access my package in the truck and had to make other deliveries first. Hours later, a driver comes with my package and says he had to make a Special trip out because the other driver that had my package (That was stopped in front of my house) apparently headed back to their depot with my package still in the truck. The only reason he came is because I had called in and was told not to worry and that I’d get it since I already saw the truck in front of my house earlier! So many times this happens on fridays and you have to wait til Monday because their company is brain dead on weekends.

 – About 3 weeks ago.

This is the second package in three months that I waited for all day and then see that ups posted tat I missed the delivery. B.S. I was home all day. Then I tried to talk to someone about it, no I get...

This is the second package in three months that I waited for all day and then see that ups posted tat I missed the delivery. B.S. I was home all day. Then I tried to talk to someone about it, no I get the virtual assistant, what the hell happened to customer service.If possible I will never use ups again. I will pay more to have items delivered by FEDX.

 – About 3 weeks ago.

Not sure why Amazon severed ties with FedEx and chose this lousy carrier. UPS is not delivering packages 30lbs and more! If you've got large parcels, forget it. UPS is marking them "Out for...

Not sure why Amazon severed ties with FedEx and chose this lousy carrier. UPS is not delivering packages 30lbs and more! If you've got large parcels, forget it. UPS is marking them "Out for delivery" over and over each day then ultimately claiming them as lost.

I ordered 5 different cabinets from Amazon, ranging in weight from about 30lbs to about 50lbs and never received one of them!

Everyday I received an email saying my package would be delivered that day. After 9:00pm.....the usual lie...."carrier delay" or "returned to carrier facility in Doraville, Georgia". This has been ongoing since I ordered those storage cabinets between June 27th-July3rd and today is July 17th!!!

No way have they lost 5 different cabinets, all ordered on different days like that. These aren't small items......by the way, small items are being delivered with no problem. How strange is that?? Yeah, exactly....just a bunch of lazy workers who're refusing to pack the truck or either lazy drivers who are refusing to deliver. I'm not sure which one it is.

All I can say is these sellers better pick their shippers with caution because it's gonna be them who'll get burned the most. I know FedEx is a little more expensive but they've been delivering on time with no problem!

Amazon has processed refunds on my items today. I guess I'll have to look elsewhere for storage cabinets or see if any sellers ship through FedEx.

 – About 3 weeks ago.

Tip;

FEDEX, Amazon & even UPS supervisors. When posting on here. Try not to use acronyms such as 'pkgs', DIAD, or words such as "Center Manager" or "Hubs"

Tip;

FEDEX, Amazon & even UPS supervisors. When posting on here. Try not to use acronyms such as 'pkgs', DIAD, or words such as "Center Manager" or "Hubs"

It's too easy to spot the fake posts here.

 – About 3 weeks ago.

Paid for next day shipping...takes 3 days to arrive! Won't refund my money. Representative says "refunds are suspended due to Coronavirus"!?!?! Disgusting company. Will avoid doing...

Paid for next day shipping...takes 3 days to arrive! Won't refund my money. Representative says "refunds are suspended due to Coronavirus"!?!?! Disgusting company. Will avoid doing business with them again.

 – About 3 weeks ago.

I was unfortunately sent a package to the wrong address, but after sending an email to their central customer service and receiving a phone call from the local office I was asked to go get my package...

I was unfortunately sent a package to the wrong address, but after sending an email to their central customer service and receiving a phone call from the local office I was asked to go get my package and I told them I needed it redelivered, because I was unable to go get it myself, the next day they attempted to deliver to the wrong address after I also talked to the driver on the street the day prior, now the package is on the way back to the seller.
I called them and they told me that there was nothing they could do in the local office, and calling their customer service is a nightmare. The person on the phone said that she was sure my package was being redelivered after I insisted she finally saw that the package was on its way back to the seller.
The level of ineptitude of this company is incredible, please use any other carrier and save yourself a headache.

 – About 3 weeks ago.

Bought a Sunsetter Awning...they use UPSF exclusively apparently. Item ships out mid June, I'm tracking it getting ready to receive and notice its sitting in Columbus for couple days, that turns...

Bought a Sunsetter Awning...they use UPSF exclusively apparently. Item ships out mid June, I'm tracking it getting ready to receive and notice its sitting in Columbus for couple days, that turns into 8 days. All the while Im emailing, calling etc trying to get info. Finally they say ok its shipping out and will arrive next day. I track it, see it leave Columbus, arrive Detroit at like 6am. At 10am I get the call telling me sorry, your freight wasnt on the truck. WTF Push comes to shove and she says well YOU, meaning me, will have to figure it out. Call our number. WOW. I call, and am informed it is officially lost and they will start the process of locating it. Still waiting. BUT, it gets better. I call Sunsetter, let them know they lost it. They make and ship me a new one within like 3 days. Im tracking that one. It leaves 7/9 and stops in Harrisburg, PA 1, 2 3 days its sitting so I start the whole process of emails, calls blah blah blah I received an email this afternoon around 2 saying ok it will be shipping out tonight and will arrive by the 21st. Hmmm, 4 days for a 1 day trip. Ok whatever. Literally just got an alert for an Exception, now delayed. I reached out again and I kid you not, they are trying to tell me that the 2nd shipment, the replacement for the lost 1st shipment is now lost as well.
GTFO.....No way can they lose 2. Somebody is stealing these awning. How can they lose these. they are shipped in a huge long tubes.....My ace in the hole card is that i bought this thru Costco....1 call tomorrow and Ill have my refund and this nightmare will come to an end. They can have em, I'm over it.

 – About 3 weeks ago.

Three days "Out for Delivery Today" for the package that requires signature. Customer service? No, they don't have it. Facebook maybe? No - just a bot with a promise to call. Weekend is...

Three days "Out for Delivery Today" for the package that requires signature. Customer service? No, they don't have it. Facebook maybe? No - just a bot with a promise to call. Weekend is tomorrow - am I stuck at home because I paid money for delivery? Probably yes. What a shame.

 – About 3 weeks ago.

I sent a package that shows in tracking information that it has an arrival scan dated June 26 at the facility in Hodgkins, IL.. No movement since then. It is almost impossible to actually talk to a...

I sent a package that shows in tracking information that it has an arrival scan dated June 26 at the facility in Hodgkins, IL.. No movement since then. It is almost impossible to actually talk to a representative. Now they claim it is missing. What? How does a package just go missing? How can it just disappear? UPS is the absolute worse service in the world!!!

 – About 3 weeks ago.

The most horrible POS that delivered my pkgs - had truck parked 1 house down from mine - did nothing then took off I followed truck to next block to get the truck number which is 156601 then I happen...

The most horrible POS that delivered my pkgs - had truck parked 1 house down from mine - did nothing then took off I followed truck to next block to get the truck number which is 156601 then I happen see the driver walking around in circles in the truck and asked why he drop off my pkgs - he said there were none I told him I have my emails and the he checked his little monitor and said “ oh I was just going to back and deliver”. No he wasn’t - I have no ideas where they get some of these imbeciles to drive🤬🤬🤬!!! The most horrible service - I much rather use FedEx!!!

 – About 3 weeks ago.

UPS.... I don't even know where to start. I never got my package. I was on a MTB trip for 2 weeks and ordered a new bike part to the address I was staying at 2 days before I left. Part never came....

UPS.... I don't even know where to start. I never got my package. I was on a MTB trip for 2 weeks and ordered a new bike part to the address I was staying at 2 days before I left. Part never came. Everyday I asked when to expect delivery they told me "today or tomorrow" so instead of going off on bike rides (the sole reason I took the trip) I sat around waiting for my package. Everyday they told me it will arrive today or tomorrow. It never did. It took about 10 emails to get them to cancel the delivery and return to sender. It still has not been returned to the sender. It's been in UPS's hands for over a month and likely will be for a while longer. Also my dog was hit by a car and killed while I was at home waiting for the package. That wouldn't have happened if I had my package on the delivery date. f%@k UPS!!!!!!!!!

 – About 3 weeks ago.

DRIVER WAS JERKING OFF in next door driveway, just sitting there in his seat with his thing out jerking off. I was going to get my packages if they were there but now I don't want them if his...

DRIVER WAS JERKING OFF in next door driveway, just sitting there in his seat with his thing out jerking off. I was going to get my packages if they were there but now I don't want them if his nastyness was touching them. WHAT THE f%@k IS WRONG WITH THIS COMPANY!!!!!!!!????????
I CALLED THE MANAGER AND WAS TOLD I MUST HAVE BEEN SEEING THINGS.
I WANT THIS COMPANY TO BURNNNNNNN!!!!!!!!!!

 – About 3 weeks ago.

driver just throws packages out of window on road and last three have been destroyed. manager won't do anything, they say their drivers are their own bosses. WTF!!...

driver just throws packages out of window on road and last three have been destroyed. manager won't do anything, they say their drivers are their own bosses. WTF!!

 – About 3 weeks ago.

What a garbage company. 4 of the 7 packages I ordered this week are all delayed for different "exceptions". It seems to be the norm, not an exception. Worthless trash running this company. ...

What a garbage company. 4 of the 7 packages I ordered this week are all delayed for different "exceptions". It seems to be the norm, not an exception. Worthless trash running this company.

 – About 3 weeks ago.

If I could give them negative stars I would, worst service ever, not particular store, company as a whole is a horrible company, stop taking people’s money if u not going to guarantee the service. U...

If I could give them negative stars I would, worst service ever, not particular store, company as a whole is a horrible company, stop taking people’s money if u not going to guarantee the service. U know it covid-19 and it delays service so stop charging for service u are not providing. That’s called stealing, hope hopefully karma come back a round some. Company is terrible and I advise anyone who reads this to find a different means of delivery cause this company is the worst.

 – About 3 weeks ago.

Been waiting for UPS to pick up a shipment at a California warehouse just to get it on a truck to finally get to me. It's been three weeks so far. Next week will be a month. I don't get how...

Been waiting for UPS to pick up a shipment at a California warehouse just to get it on a truck to finally get to me. It's been three weeks so far. Next week will be a month. I don't get how difficult this can be, even despite the current state of Covid.

 – About 3 weeks ago.

My package has been at my local UPS for 3 days, just sitting there. I can't even find where to talk to a real person. I just want my package. Why are they just holding it?...

My package has been at my local UPS for 3 days, just sitting there. I can't even find where to talk to a real person. I just want my package. Why are they just holding it?

 – About 3 weeks ago.

Paid next day early AM. Waited whole day only to be rescheduled 2 days later. Still have not received my stuff. Thanks UPS go f%@k yourselves. Even USPS does a better job of on time deliveries. I...

Paid next day early AM. Waited whole day only to be rescheduled 2 days later. Still have not received my stuff. Thanks UPS go f%@k yourselves. Even USPS does a better job of on time deliveries. I really hope Amazon deliveries takes over the market, f%@k you UPS.

 – About 3 weeks ago.

Sanj Jose Ca.
Stayed home 2 days for this package. I need to sign for the wine. First day they didn’t show up. Sent me a notice at 10:00 pm that it would be delivered the next day. At about...

Sanj Jose Ca.
Stayed home 2 days for this package. I need to sign for the wine. First day they didn’t show up. Sent me a notice at 10:00 pm that it would be delivered the next day. At about 10pm the second day received a message saying they tried to deliver. NO they didn’t checked our security video no ups truck or unknown person at the front door. Can only hope it comes tomorrow.

 – About 3 weeks ago.

The driver claims he knocked on my door...he didn't. Now they are saying they dont know when the package will arrive at the access point, which happens to be a pawnshop. Customer service no longer...

The driver claims he knocked on my door...he didn't. Now they are saying they dont know when the package will arrive at the access point, which happens to be a pawnshop. Customer service no longer exists. Go Fedex...go Amazon...even USPS is doing a better job now. FORGET UPS.

 – About 3 weeks ago.

I paid 20 dollars for faster shipping, and now the package is delayed to the point where it is past the free shipping date...

I paid 20 dollars for faster shipping, and now the package is delayed to the point where it is past the free shipping date

 – About 3 weeks ago.

Sent package and has been out for delivery for 3 FRIGGIN DAYS! Their drivers SUCK...

Sent package and has been out for delivery for 3 FRIGGIN DAYS! Their drivers SUCK

 – About 3 weeks ago.

Ordered 2 packages sent from different locations. One earlier than the other. The first one had "out for delievery arrive by 9 pm", so I waited the whole day to no avail. The next day the...

Ordered 2 packages sent from different locations. One earlier than the other. The first one had "out for delievery arrive by 9 pm", so I waited the whole day to no avail. The next day the other package that's supposed to arrive 2 days later shown arrived at the facility. So I thought they're holding my previous package to deliever them together or something. Not the case. I was so wrong. 3 days in and nothing came. Why say earlier than destination time when it's gonna be so late? I still haven't received anything yet.

 – About 3 weeks ago.

Through my work I send and receive packages on a daily basis. For the most part UPS was reliable before the pandemic hit. Now they're absolutely terrible, almost every single package is delayed...

Through my work I send and receive packages on a daily basis. For the most part UPS was reliable before the pandemic hit. Now they're absolutely terrible, almost every single package is delayed now sometimes by a full day. I also have numerous packages that get misorted by Ups,then they disappear from tracking and show up in a completely different part of the state or even another state altogether. They're terrible and they suck!!

 – About 3 weeks ago.

UPS new delivery driver in Tampa seems to just not care or read instructions. Why does UPS let you include a gate code and update your delivery, if the damn driver doesn’t even care and skips the...

UPS new delivery driver in Tampa seems to just not care or read instructions. Why does UPS let you include a gate code and update your delivery, if the damn driver doesn’t even care and skips the deliveries of the ENTIRE community, since he doesn’t wanna pull up the gate code. Sure mate just select “no one was available to receive the package”... makes total sense since you NEED someone Watching you how you DROP The damn packages in front of the door. Great job UPS and sure go ahead and mark it “Final attempt” to calm me down... damn farkers...

 – About 3 weeks ago.

UPS using the COVID excuse for not being reliable is disgusting. Companies are shuttered and the volume of packages being delivered has decreased as a result. Amazon does such a better job. Do not...

UPS using the COVID excuse for not being reliable is disgusting. Companies are shuttered and the volume of packages being delivered has decreased as a result. Amazon does such a better job. Do not have medications requiring overnight, cold-packed shipped via UPS. The package will show up 11 hours late with cold packs melted and warm like hot water bottles. I've been getting results from the postal service. Imagine that!

 – About 3 weeks ago.

Out for delivery should mean out for delivery. It does not to UPS. I have had 2 packages this week alone “out for delivery” for 3 days. It’s always something I NEED never something that I could...

Out for delivery should mean out for delivery. It does not to UPS. I have had 2 packages this week alone “out for delivery” for 3 days. It’s always something I NEED never something that I could wait on. So frustrating. Takes 4 days for an email response, by the way. Crazy.

 – About 3 weeks ago.

Ordered something through Amazon Prime which guaranteed delivery through USPS by 9 PM today. I look at package tracking, at 7:26 PM delivery failed because “front door / driveway was not...

Ordered something through Amazon Prime which guaranteed delivery through USPS by 9 PM today. I look at package tracking, at 7:26 PM delivery failed because “front door / driveway was not accessible” despite the fact that we have no gate and our house is a normal suburban house that receives mail everyday, and there were people here during the time of the “attempted” delivery. No truck ever showed up at our house.

This isn’t the first time this has happened either. Never getting anything delivered through USPS ever again if possible.

 – About 3 weeks ago.

So sick of ups .. I don’t always have a choice a seller chooses them.. always have time window of 12:30-3:30 .. than it always changes to 3:30 to 9pm.. last 3 packages I see them on the app a 1/4...

So sick of ups .. I don’t always have a choice a seller chooses them.. always have time window of 12:30-3:30 .. than it always changes to 3:30 to 9pm.. last 3 packages I see them on the app a 1/4 mile form my house on my dam street and they call it a day and go home.. And now same thing today... I’m 2 seconds down the f%@king street .. and do they deliver me first thing next day after they don’t deliver ... nope end of day as I see them basically circling around my house all dam day.

 – About 3 weeks ago.

I have gotten numerous emails from UPS every day this week telling me packages are arriving by a certain time.
But they don't arrive at all. And UPS is using the COVID-19 crisis as an excuse...

I have gotten numerous emails from UPS every day this week telling me packages are arriving by a certain time.
But they don't arrive at all. And UPS is using the COVID-19 crisis as an excuse to close its call centers.
They don't respond to email queries or even acknowledge customer communications.
UPS is a corporate criminal.

 – About 3 weeks ago.

My package requires a signature and the package's status for the last two days is "Out for Delivery". I spent two days just waiting to sign for a delivery. After all these delays, I still...

My package requires a signature and the package's status for the last two days is "Out for Delivery". I spent two days just waiting to sign for a delivery. After all these delays, I still have no idea when my package will arrive and UPS won't even give me a delivery window. Come on now...

 – About 3 weeks ago.

my latest experience with ups was when I dropped a package off their truck, I asked the driver to please scan the package for me and he said he did. but 4 days later the tracking was still not...

my latest experience with ups was when I dropped a package off their truck, I asked the driver to please scan the package for me and he said he did. but 4 days later the tracking was still not updated, meaning that the package was not even scanned. I called which I stuck at the answering machine cycle. I decided to live chat with one of their operator, which they told me to wait another 3 days, after which they will launch an investigation. Let's see what happens.
my first experience with ups delivery was with an amazon order, they said they attempted to make a delivery, but I stayed at home for the entire day but no one knocked or ringed the doorbell.

 – About 3 weeks ago.

UPS has forgot they are a service company. I have a next day air package NJ-Ohio and I believe it’s lost. Sent on 7-13 ,as Of The scan in KY at 1133pm 7-13 and no customer service agents only run...

UPS has forgot they are a service company. I have a next day air package NJ-Ohio and I believe it’s lost. Sent on 7-13 ,as Of The scan in KY at 1133pm 7-13 and no customer service agents only run around voice mail only to be disconnected after 10 mins of BS Next time I’ll send it FedX

 – About 3 weeks ago.

UPS is an absolute joke. 75% of my packages have been delayed or lost. They don't even try to blame it on the weather any longer. Now I see updates that state, your package will be delayed....

UPS is an absolute joke. 75% of my packages have been delayed or lost. They don't even try to blame it on the weather any longer. Now I see updates that state, your package will be delayed. Nothing else and for no other reason. How can you run a company, charge as much as you do and fail at every aspect of what you promise?

 – About 3 weeks ago.

There are NO CUSTOMER SERVICE PEOPLE to talk to!!!!!!! Their voice-mail system just takes you around in circles. This is insane. Our delivery problem falls outside of what their automated system can...

There are NO CUSTOMER SERVICE PEOPLE to talk to!!!!!!! Their voice-mail system just takes you around in circles. This is insane. Our delivery problem falls outside of what their automated system can do. A package was picked up but the tracking number on the label was somehow never entered into the system. And without the tracking number entered, showing the package as being picked up, UPS says they can't say they ever accepted the package! Even though I have an eyewitness who saw two men in UPS uniforms come and get the package, with a scanner, and take the 60 lb. package out of the house. I scheduled the pick-up online, designating the address and time window. Doesn't UPS have a record of what driver went to that address at that time?!?!?! I need to talk to a person that can help figure this out!

 – About 3 weeks ago.

Brown trucks lives dont matter ...

Brown trucks lives dont matter

 – About 3 weeks ago.

f%@k UPS...

f%@k UPS

 – About 3 weeks ago.

let's form together and eliminate ups once and for all ...

let's form together and eliminate ups once and for all

 – About 3 weeks ago.

Your CEO should be concerned if there is a page just to vent about how shitty there company is . AMAZON ALL THE WAY . EVEN FEDEX BEFORE UPS LOL THATS SAD...

Your CEO should be concerned if there is a page just to vent about how shitty there company is . AMAZON ALL THE WAY . EVEN FEDEX BEFORE UPS LOL THATS SAD

 – About 3 weeks ago.

UpS will never get another order from me thats for damn sure. ...

UpS will never get another order from me thats for damn sure.

 – About 3 weeks ago.

UPS f%@kING SUCKS!!!! OVER AN HOUR ON THE PHONE FOR THEM TO JUST HANG UP . f%@k THWM ...

UPS f%@kING SUCKS!!!! OVER AN HOUR ON THE PHONE FOR THEM TO JUST HANG UP . f%@k THWM

 – About 3 weeks ago.

UPS Overnight Air.. Picked up at 3PM Monday 7/13/2020.. Expected delivery 10:30 AM Tuesday.7/14/2020... Here I am Wednesday 7/15 2020 at 11:00 AM and it still is not here.

UPS WILL NEVER...

UPS Overnight Air.. Picked up at 3PM Monday 7/13/2020.. Expected delivery 10:30 AM Tuesday.7/14/2020... Here I am Wednesday 7/15 2020 at 11:00 AM and it still is not here.

UPS WILL NEVER GET MY BUSINESS AGAIN. Any retailers that are using UPS can forget me purchasing anything from them. WORST RUN COMPANY!

They don't even have live customer service agents. Cant call and ask any questions on what the hell is going on. Notifications for if the package will be late are not sent. Can't complain enough about this shitty company!

 – About 3 weeks ago.

Place an online order on Saturday which said it would arrive in 2-4 business days. This is great I should have it before Friday since there are no Holidays AND THEN the shipper gives the package to...

Place an online order on Saturday which said it would arrive in 2-4 business days. This is great I should have it before Friday since there are no Holidays AND THEN the shipper gives the package to the freakn UPS. Now the UPS is saying it’ll be here Monday which is after the weekend I need it.

Their are no words to explain my feelings for UPS. With over 9,414 complaints on a Website which appears was built to express thoughts of UPS, one would think that maybe they would get better.

I don’t believe I will be placing anymore online orders. I will be calling Companies I need to order from and I’ll tell them if they give my order to the UPS, I won’t be using them anymore either. If a company can’t follow simple instructions, and/or deliver what they say, then they DO NOT Deserve my business.

 – About 3 weeks ago.

Wasn't UPS & America better 5,10,15 years ago?

Think how about it's getting daily. ...

Wasn't UPS & America better 5,10,15 years ago?

Think how about it's getting daily.

 – About 3 weeks ago.

Two separate shipments, two separate sellers, both unfortunately used UPS. One shows "Estimated Delivery 7/8". It's been 6 days since. After 10 full days of no updates, finally an update...

Two separate shipments, two separate sellers, both unfortunately used UPS. One shows "Estimated Delivery 7/8". It's been 6 days since. After 10 full days of no updates, finally an update shows that it's been accepted a few hundred miles north of here. Shipment #2 has an estimated delivery of 7/13. Last update? 7 days ago, across the country. This is a multi BILLION dollar company.

Do NOT use UPS. If you are a business owner, do NOT use UPS. If you are a human being, do NOT use UPS. If you are a dog, get off the internet and come eat dinner.

 – About 3 weeks ago.

Second time in 1 month! I received a notice Sunday my package will be delivered Monday...Monday evening rolls around and now they say it will be delayed a business day. Tuesday morning I get an...

Second time in 1 month! I received a notice Sunday my package will be delivered Monday...Monday evening rolls around and now they say it will be delayed a business day. Tuesday morning I get an email and it states my package will be delivered today...Tuesday at 5:15pm it says it will be delayed a business day. BTW the service is 2 day air. Unreal!!!! They SUCK!!!!

 – About 3 weeks ago.

Repeatedly...REPEATEDLY, I have to call corporate in Atlanta to find my packages and have rhem delivered. I do not choose UPS-the person I am orderimg from does. I have resorted to using a different...

Repeatedly...REPEATEDLY, I have to call corporate in Atlanta to find my packages and have rhem delivered. I do not choose UPS-the person I am orderimg from does. I have resorted to using a different address if I know in advance the UPS will be delivering. I understand that we are in a pandemic and resources are stretched, bt I cannot count the times I do not get my delivery and have had to simply return things because UPS is the only shipper the company uses.
When given the name of person in corporate who assured me she would follow subsequent deliveries to make sure they arrived-she has not been available since. I have never encountered such disregard for service, such disregard for business, and such unprofessional business ethics and practices!! If this was just 1 or 2 times, I can understand the percentage of error, however this seems to be the norm and not the exception!

 – About 3 weeks ago.

Love how driver classifies a package as undeliverable address just so he/she can go home for the day. Went through the terrible UPS automated system to update my address to the exact address that is...

Love how driver classifies a package as undeliverable address just so he/she can go home for the day. Went through the terrible UPS automated system to update my address to the exact address that is already in their system with my tracking number! Now system says will deliver the next day.......but not if the delivery driver wants to call it a day early again......

 – About 3 weeks ago.

No Customer Service during Coronavirus? When we need it the most? UPS is such a dumpster fire company, you can't get anyone on the phone when your package is missing or stolen and their website...

No Customer Service during Coronavirus? When we need it the most? UPS is such a dumpster fire company, you can't get anyone on the phone when your package is missing or stolen and their website robot is completely useless. I hope they fail and a better company takes over, I'm so sick of 50% of the things I order going back because UPS is incompetent and can't do the basic function of their service, DELIVER.

 – About 3 weeks ago.

My doorbell is broken and UPS drivers can't call or text me when they're downstairs so i can go and pick it up. Instead they either leave it outside to get stolen or they don't deliver it....

My doorbell is broken and UPS drivers can't call or text me when they're downstairs so i can go and pick it up. Instead they either leave it outside to get stolen or they don't deliver it. SUCH BULLSHIT. I contact every single business I buy from that uses UPS to let them know they should switch their courier service. f%@k UPS.

 – About 3 weeks ago.

I swear UPS is the worse f%@king delivery service. They are ALWAYS late or just never shows up! The delivery time frame that ups online gives you is ALWAYS wrong! They always deliver to my home after...

I swear UPS is the worse f%@king delivery service. They are ALWAYS late or just never shows up! The delivery time frame that ups online gives you is ALWAYS wrong! They always deliver to my home after 7:30pm and I have no f%@king idea why. It’s extremely frustrating. If I know UPS will be the courier for anything I order I IMMEDIATELY cancel because I don’t want the headache.

 – About 3 weeks ago.

I had no idea for many people are afflicted by the UPS plague. "Out for delivery" on a daily basis but never arrives. So irritating and disrespectful to anyone's time. Never paying for...

I had no idea for many people are afflicted by the UPS plague. "Out for delivery" on a daily basis but never arrives. So irritating and disrespectful to anyone's time. Never paying for such a shit service again.

 – About 3 weeks ago.

Had a package out for delivery, not get delivered and now in transit...pretty much a regular day for UPS. What is really annoying the is the customer service option, the useless automated system that...

Had a package out for delivery, not get delivered and now in transit...pretty much a regular day for UPS. What is really annoying the is the customer service option, the useless automated system that is actually worse than nothing as it does not answer the questions people type. UPS just needs to close.

 – About 3 weeks ago.

Scheduled delivery is "by" 8pm. Not 'at' 8pm.

Most here would be happy it arrived almost 2-hours earlier than the latest possible time.

What is frustrating...

Scheduled delivery is "by" 8pm. Not 'at' 8pm.

Most here would be happy it arrived almost 2-hours earlier than the latest possible time.

What is frustrating is when it says by 8pm and you actually see the truck at 8:45pm and tracked that it's out for delivery and the office tells all drivers in by 9:15pm and they go in and miss 20-stops that day & yours get rolled.

 – About 3 weeks ago.

UPS, what a bunch of lousy lazy f%@kers (at least in Finland). This is the second time they do this to me: order from amazon, schedulled for delivery at 8pm, attempted delivery at 06:05 pm.
You...

UPS, what a bunch of lousy lazy f%@kers (at least in Finland). This is the second time they do this to me: order from amazon, schedulled for delivery at 8pm, attempted delivery at 06:05 pm.
You can pick up your parcel from our facility.
I WAS AT HOME WAITING FOR THE DELIVERY, NO ONE, ABSOLUTELY NO ONE CAME TO DELIVER ANYTHING.

 – About 3 weeks ago.

UPS ground freight for businesses is an even bigger joke than UPS for regular customers! How does an almost 500# pallet of material go missing between Toledo, OH and Fredericksburg, TX??!!?? It was...

UPS ground freight for businesses is an even bigger joke than UPS for regular customers! How does an almost 500# pallet of material go missing between Toledo, OH and Fredericksburg, TX??!!?? It was confirmed to leave the origin and just never showed up at the destination. So far, it has been 3 days of PATHETIC answers from national and local customer service. "Haven't found it yet", "You just have to wait and see if it shows up"???**##$$%%&&@@......WTF

If we gave our customers answers like this, we would rightfully go out of business!

FedEx ground freight is twice as high as UPS for us, but I guess it's worth it! Wow....

 – About 3 weeks ago.

UPS is f%@king terrible. I've felt with them multiple times, and every single f%@king time my package gets delayed a day or two....

UPS is f%@king terrible. I've felt with them multiple times, and every single f%@king time my package gets delayed a day or two.

 – About 3 weeks ago.

I hate this company so bad. I hope the ground opens up and swallows it.
...

I hate this company so bad. I hope the ground opens up and swallows it.

 – About 3 weeks ago.

UPS ‘follow my delivery‘ had it out in the neighborhood to deliver by around 4:00, then it changed to by 9:00. Within blocks of my house in south Philly all day. Working 5 blocks most of the day,...

UPS ‘follow my delivery‘ had it out in the neighborhood to deliver by around 4:00, then it changed to by 9:00. Within blocks of my house in south Philly all day. Working 5 blocks most of the day, and literally drove by at least twice. Never showed up.

 – About 3 weeks ago.

Three week's worth of time wasted down the rabbit hole that is UPS "customer service." I have never had dealings with a company so apathetic about customer service in my life. Is there NO...

Three week's worth of time wasted down the rabbit hole that is UPS "customer service." I have never had dealings with a company so apathetic about customer service in my life. Is there NO ONE in charge who cares about the quality of the service or customer experience? We do have choice. I guess Amazon has made them such a lucrative deal that they are only beholden to them. I was told that I am not their "customer" since I shipped via the UPS Store--the UPS Store is their "customer." A fishy-sounding ploy to me so that none of the big boys are held accountable. They just point fingers back and forth and both entities feed you back into the vortex of hell that is waiting on hold for hours for a customer "service" agent who lies, deflects, and then if you press the issues, hangs up on you--or their corporate numbers ring and ring and NO ONE answers. This is truly the most insanity-laden experience I have ever had with any business, bordering on abusive in tactics eerily reminiscent of what it feels like to be stonewalled. It doesn't seem like anyone is home at UPS. Don't entrust anything you care about to them.

 – About 3 weeks ago.

UPS refused to pick up the package. They said because it wasn't put in a box. I told them the instructions from Amazon and they suggested I find a big enough box, and only then would they receive...

UPS refused to pick up the package. They said because it wasn't put in a box. I told them the instructions from Amazon and they suggested I find a big enough box, and only then would they receive it. I have no idea what to do with this mattress. It is wrapped up in the thicker plastic it came on my porch. HOW do I return this package if UPS REFUSES to pick it up? It's currently being escalated through UPS but the driver called his Supervisor and the Supervisor told him the same thing. I've called UPS and they assured me I would receive a return phone call within the hour. That NEVER happened. So I called back and spoke with someone else. They said it's currently being escalated but they could not give me a wait time for the return call. I asked if I'm supposed to bring the package back inside and they said yes. Then the call was dropped.

This has been a NIGHTMARE. How hard is it for companies to communicate with each other on best practices for returning larger items? I received no help. I cannot possibly find a large enough box to send this back in and per Amazon, I needn't to. Even some of the people I spoke to said that was weird because they've done returns similar with no issues. Reaching UPS to even get an answer was upsetting to say the least. Horrible experience.

 – About 3 weeks ago.

Ups needs a "do not ship this address" list in every office throughout the world, linked by computer. This company does not care about receivers only shippers. If you notice, the Ups sites...

Ups needs a "do not ship this address" list in every office throughout the world, linked by computer. This company does not care about receivers only shippers. If you notice, the Ups sites cater to 95 percent shippers. Whatever they use to direct receivers always runs you in circles, thats because they don't want to deal with receivers. Their entire business model sucks. We need a list that Ups can pull up to check whether or not the receiver does not want to ship through Ups. Personally, i hate the way receivers are treated by Ups and it irks me when some shipper ships my stuff unknowingly by myself with Ups. We need a nationwide list NOW...

 – About 3 weeks ago.

Follow My Delivery has shown my package "ALMOST THERE" for over 6 hours! What's the point????!?!?!...

Follow My Delivery has shown my package "ALMOST THERE" for over 6 hours! What's the point????!?!?!

 – About 3 weeks ago.

Everytime I order from Amazon and it says ups will deliver I groan. Why would one of the biggest companies if not the biggest, Amazon, use such a shitty courier? Wish I could say at my job there is a...

Everytime I order from Amazon and it says ups will deliver I groan. Why would one of the biggest companies if not the biggest, Amazon, use such a shitty courier? Wish I could say at my job there is a emergency so your food can't be cooked until tomorrow. 😂

 – About 3 weeks ago.

UPS employs thieves. Packages arrive at hub facilities but according to the scanners never leave. They leave......

UPS employs thieves. Packages arrive at hub facilities but according to the scanners never leave. They leave...

 – About 3 weeks ago.

UPS = Greatest Delivery Company Ever!

Trump 2020...

UPS = Greatest Delivery Company Ever!

Trump 2020

 – About 3 weeks ago.

UPS tried to deliver my package in July 2020 and all i saw was a notice from UPS sticker on the door. I did not hear any knocks. The note is basically left blank (what a lazy driver!!) therefore I...

UPS tried to deliver my package in July 2020 and all i saw was a notice from UPS sticker on the door. I did not hear any knocks. The note is basically left blank (what a lazy driver!!) therefore I had no idea what to do next with the notice. According to a driver of UPS in Sunnyvale, UPS always tries to deliver the second day and third day. But that is absolutely not true! I waited whole day the next day for delivery and there was none, I waited whole day the third day, there was none. Then I logged onto the UPS site for tracking and found out that the tracking said my package was on its way to be returned to the sender. What is going on? I never asked for return. So my experience with UPS sucks. really sucks. They ought to go out of business as a competitor in this COVID 19 environment.
The delivery person needs to be re-trained or demoted or fired just like a private company union or not. I know I will not use UPS. It is worse than USPS. USPS tracking system actually works! UPS does not.

 – About 3 weeks ago.

They CONSTANTLY LIE !!!
UPS will always take your money but rarely deliver.
WEATHER, COVID, MISSED YOU, AND SO ON AND SO ON.
THIS IS OUTRIGHT THEFT AND FRAUD.!!!
We all work...

They CONSTANTLY LIE !!!
UPS will always take your money but rarely deliver.
WEATHER, COVID, MISSED YOU, AND SO ON AND SO ON.
THIS IS OUTRIGHT THEFT AND FRAUD.!!!
We all work hard for OUR money only to have it STOLEN BY UPS.
CUSTOMER SERVICE IS NON EXISTENT AND THAT'S THE WAY THEY WANT IT.
The past six months I've cancelled EVERY ORDER that was being shipped by UPS.
There are many alternatives out there.
LET THEM KNOW IF UPS IS YOUR ONLY OPTION YOU ARE TAKING YOUR BUSINESS ELSEWHERE.
TRUST ME, much less headaches.
They haven't cared about they're customers for years so why ever do business with these self serving inbreds?

 – About 4 weeks ago.

Haven't gotten a status update between the facility my order shipped from (TX) and I'm in wi in 3 days. In the past, it's taken 4 hours for my package to make it's next destination....

Haven't gotten a status update between the facility my order shipped from (TX) and I'm in wi in 3 days. In the past, it's taken 4 hours for my package to make it's next destination. Out if concern I try to contact ups and make sure my package isn't lost. I write into their support with a very detailed and concerned question regarding the status of my package and I get an automated response trying to act like a human telling me to use small and fewer words because it CANT f%@kING CRITICALLY THINK. I prompt it to connect me to a human and it says it will connect me to a real person and I get the SAME f%@kING AUTOMATED ERROR MESSAGE. they ask me to call or email for a real person so I follow the email loop and it sends me in a f%@king circle to the same support page I was on. I try to call, they send me through the same loops of automated messages and the most simple and worthless prompts that were completely uneeded. It finally asks to connect me to an agent which I try to do and it looped me back to where my call started. I try again and it sends me through only to find they don't actually have a real human you can talk to because of the Coronavirus and they hang up.

UPS you are the most worthless shipping company, you are inconceivably incompetent and the mediums you use to direct your customers concern are more worthless the an FAQ page.actuallu, it's a glorified FAQ page with worthless loops and interactive prompts to the same information. If I had a choice to never get a package through UPS I would have never do it again, if I could leave you a 1 star Google review I'd leave 0 stars. It's like they don't even care their customer service and overall delivery service is so shit they make it impossible to let them know how they are doing because THEY DON'T GIVE A f%@k HOW WELL ANYONE ENJOYS THEIR DELIVERY SERVICE. f%@k YOU UPS.

 – About 4 weeks ago.

Out for delivery but no show.
Package tracking showed it at local depot and loaded on truck Then out for delivery.
Later that evening status stating weather or emergency preventing...

Out for delivery but no show.
Package tracking showed it at local depot and loaded on truck Then out for delivery.
Later that evening status stating weather or emergency preventing delivery. Is 90° clear sunny day an emergency or too harsh weather?
Give me a break!

 – About 4 weeks ago.

UPS supposedly delivering by 9 PM last night, but never delivered, no delay notification in my email, and the last status update was 4 DAYS AGO in OHIO when I live in CALIFORNIA. At the very least let...

UPS supposedly delivering by 9 PM last night, but never delivered, no delay notification in my email, and the last status update was 4 DAYS AGO in OHIO when I live in CALIFORNIA. At the very least let me know what's going on.

 – About 4 weeks ago.

thanks ups. they said that the expected delivery for my package is june 25 yet i still haven't received it. it is now july 11. why is it still stuck at one facility? the least they could have done...

thanks ups. they said that the expected delivery for my package is june 25 yet i still haven't received it. it is now july 11. why is it still stuck at one facility? the least they could have done is updated it. that's all i'm asking.

 – About 4 weeks ago.

ups is garbage.. I love when they're out for delivery and they never show up. Or it says they're going to deliver on a specific date. And they don't and then it mysteriously disappear and...

ups is garbage.. I love when they're out for delivery and they never show up. Or it says they're going to deliver on a specific date. And they don't and then it mysteriously disappear and they erase what they say and it's going to show up on the new date but the old day never existed. Garbage overpaid union workers

 – About 4 weeks ago.

I see another Denver, CO comment below. I wonder if it's the same driver.Expected delivery today. Took the day off from work. Waited all morning. Nothing. 1:00 PM attempted delivery. I check all...

I see another Denver, CO comment below. I wonder if it's the same driver.Expected delivery today. Took the day off from work. Waited all morning. Nothing. 1:00 PM attempted delivery. I check all the doors, all the entrances, the mail room, the package room (both of which UPS have a garage door opener to access). No call like I requested (apparently against policy due to covid), no knock (also against covid policy), and no notice of attempt with the required ID number which is used to provide delivery instructions for the next attempt. 3 hours on the phone with CS agents getting nowhere. One tells me that the driver couldn't figure out how to get inside the complex and is a new driver, another has me write out delivery instructions, a third tells me that they couldn't find my house (I live in an apt). This package was already 4 days behind schedule. I ordered this package and another one on the same day. This one was from Columbus, Ohio, the other was from Chongqing, China. The package from China arrives in 3 days. The package from Ohio still isn't here and it has been 9 days. Anyway, they failed to deliver a second attempt today. They will try one last time on Monday (when I work and won't be around to accept a package) before they return it to Ohio. I will be actively avoiding all companies that ship their products via UPS.

 – About 4 weeks ago.

smfh. ordered with two day shipping and its day four. yesterday i said f%@k it ill just pick it up but its expected to get rerouted to a ups customer pick up location by the end of the night?? its a...

smfh. ordered with two day shipping and its day four. yesterday i said f%@k it ill just pick it up but its expected to get rerouted to a ups customer pick up location by the end of the night?? its a mile drive. not to mention i was glued to the live view and saw this mother f%@ker on my street YESTERDAY WITH MY f%@kING PACKAGE WHY DID YOU NOT JUST DELIVER IT THEN

 – About 4 weeks ago.

Every time UPS plans to deliver a package to me on a Saturday they string me along all day with false information and I wait until 9pm only to find out on Sunday (or very late Saturday night) that the...

Every time UPS plans to deliver a package to me on a Saturday they string me along all day with false information and I wait until 9pm only to find out on Sunday (or very late Saturday night) that the package is coming on Monday. They do this to me every single time. Why bother telling me it's coming on Saturday at all? This about the 8th time this has happened...and I am tired of it. Saturday is my one day off to get things done and instead I end up sitting like a prisoner in my home waiting for packages that never come...the delivery window will change from later times to earlier times, which indicates that a package surely should be delivered, but every single time it doesn't come at all. When I call UPS I always get someone nasty who tells me the package is coming and they spout out false info and they refuse to answer me when I ask why I am being given false information (or they get extremely angry and argumentative with me). UPS should really be held accountable for this. I have taken screenshots to show the day/time promises and the day/time I received "updates" to prove I am telling the truth. Today, I was told a package was coming between 11-3 and then 9-1 and it's well after 1pm and no package....then the jerk on the phone said it will come by 9pm (but I know it will most likely not come at all). UPS is committing fraud and misleading customers and I am reporting this everywhere I can. This is what greedy, globalist corporations do to the very people who support them as customers. I am done with UPS both as a business owner and someone who deals with a lot of vendors.

 – About 4 weeks ago.

Any you peeps Waiting on a shipment from myporchswings.com? I also got the notification of the train derailment and yet this company also stated my shipment was coming from FedEx, and it TOO had train...

Any you peeps Waiting on a shipment from myporchswings.com? I also got the notification of the train derailment and yet this company also stated my shipment was coming from FedEx, and it TOO had train derailment...so what the heck?

 – About 4 weeks ago.

I'm done with any delivery via UPS. I ordered some furniture (dining room table and chairs and a small curio cabinet) for my new house early last month. The dining room set was finally found 2...

I'm done with any delivery via UPS. I ordered some furniture (dining room table and chairs and a small curio cabinet) for my new house early last month. The dining room set was finally found 2 weeks after it was supposed to have been delivered and only after contacting Amazon to have them tell UPS to hold the packages. The curio cabinet (which went from out for delivery, to delivery will be delayed by one business day to in-transit) was never found! How the hell do you lose a box that is probably at least 6 foot long? I've been to the Lawnside, NJ UPS facility enough times to know it isn't that big! Luckily, Amazon is great about sending me a replacement. Guess what.... It ships via UPS AGAIN! Package arrives in Newark, NJ a little over 24 hours after the replacement order was shipped from Amazon. The package then proceeds north to Secaucus, NJ and sits there for a day. It then heads south for Lawnside, NJ and arrives Thursday night (the day it was originally scheduled for delivery). Friday morning, UPS says that the package is out for delivery. I wasn't holding my breath expecting it to be delivered. I've done this package rodeo before. Sure enough, 6:30 pm Friday evening, the status changes to delivery will be delayed by one business day. At this point, I was sure that they'd find a way to screw me yet again. Woke up this morning to check the status of my package and, lo and behold, they've managed to damage my package and are returning it to Amazon. At this point, I'm fuming. I've been waiting for this final piece of furniture to arrive for over a month now. I have items that are still packed in their boxes awaiting this final piece of furniture. If it weren't for the fact that Amazon was great at handling this (I contacted them again this morning) I'm sure it would be another month before I saw any kind of refund.

 – About 4 weeks ago.

Oh yeah not just about my computer parts, but I ordered something else same time. Absolutely no updates and looks like it's been in Florida for sometime. It went from Massachusetts to...

Oh yeah not just about my computer parts, but I ordered something else same time. Absolutely no updates and looks like it's been in Florida for sometime. It went from Massachusetts to Florida..when it's supposed to come to California?? Suspicious af honestly.

 – About 4 weeks ago.

I ordered my computer parts 6/26 all at the same time. I literally need just one part that makes the entire thing run, and the shipping info hasn't updated anymore. It was supposed to be delivered...

I ordered my computer parts 6/26 all at the same time. I literally need just one part that makes the entire thing run, and the shipping info hasn't updated anymore. It was supposed to be delivered yesterday 😒. I ALWAYS get a problem with ups, so I knew there would be a f%@k up at some point. Ugh. I had no choice though since the company only ships with them.

 – About 4 weeks ago.

Well, I'll be go to Hell.

One in New Jersey too, huh? ...

Well, I'll be go to Hell.

One in New Jersey too, huh?

 – About 4 weeks ago.

July 3rd 2020 ordered a laptop on Amazon. July 7th it ships UPS from Ohio. July 8th it arrives Budd Lake, NJ an hour later it's moved to Secaucus, NJ....and it sits, and sits and sits...July 9th,...

July 3rd 2020 ordered a laptop on Amazon. July 7th it ships UPS from Ohio. July 8th it arrives Budd Lake, NJ an hour later it's moved to Secaucus, NJ....and it sits, and sits and sits...July 9th, Secaucus, NJ (Date due 7-9-20)...July 10th, Secaucus, NJ it's NOW July 11th (a Saturday) ... Amazon says it should arrive today...UPS? Oh, it still says Secaucus, NJ. will it make it an hour and 20 minutes south to Toms River, NJ? I'm thinking NO. Something is terribly wrong at UPS. One could NEVER call about a problem, this is going back 20+ years, but it would always arrive when they said it would (undamaged), it may have been slower then Fed Ex or DHL before they bugged out in 2008...but never did UPS just stop working. Something is deeply wrong with UPS I don't know if it's a war between labor and management but about 2 months ago I talked with my local driver and they were suffering from major burnout...hire more, pay better, reduce the salary of th corporate managment tools who do nothing...until then, I look to ship or chose other then UPS...IMHO Amazon delivery has been terriffic.

 – About 4 weeks ago.

Package not an hour away from me... Not getting it until Monday if not later! All because they're closed over the weekend here. ...

Package not an hour away from me... Not getting it until Monday if not later! All because they're closed over the weekend here.

 – About 4 weeks ago.

Two packages shipped UPS Next Day Air on July 8 from Ohio to Idaho. One was delivered, the other got sent to Colorado, then California, then Kentucky. The missing "Next Day Air" package then...

Two packages shipped UPS Next Day Air on July 8 from Ohio to Idaho. One was delivered, the other got sent to Colorado, then California, then Kentucky. The missing "Next Day Air" package then sat in Louisville, Kentucky all day. Three calls to UPS customer service were like talking to a brick wall. No one was willing to take responsibility to get the package moving, or to provide a direct line number to someone who would take that responsibility. All apologized, but none were willing, or apparently empowered, to take any action. I asked to be referred to a supervisor twice, then I waited on hold for over 30 minutes each time, and was then disconnected, each time. So, it is virtually impossible to speak to anyone with UPS that has any power to recognize and resolve problems.

UPS SUCKS!

 – About 4 weeks ago.

I've been waiting on my delivery all day. At 8.58pm I received a tracking update, saying ups ran into some issues delivering my shit!!! I hate these people!! Amazon should not use ups!!! FedEx is...

I've been waiting on my delivery all day. At 8.58pm I received a tracking update, saying ups ran into some issues delivering my shit!!! I hate these people!! Amazon should not use ups!!! FedEx is always on time!!!! Lazy hoes @ ups....

 – About 4 weeks ago.

Hi, I am not sure what good this will do..still waiting for a delivery that was supposed to be here 7/3. Each day the tracking has been updated to 9 pm on the mg as day ( waiting now for...

Hi, I am not sure what good this will do..still waiting for a delivery that was supposed to be here 7/3. Each day the tracking has been updated to 9 pm on the mg as day ( waiting now for delivery..again). I cannot e ven get in touch with UPS to see if I can pick it up somewhere. Really really upset about this.

 – About 4 weeks ago.

UPS delivers on Saturday in my area... My package is sitting 2 hours away from me, has been since 12:36pm today..... Yet, for some reason it says it's not due to be delivered until Monday....... I...

UPS delivers on Saturday in my area... My package is sitting 2 hours away from me, has been since 12:36pm today..... Yet, for some reason it says it's not due to be delivered until Monday....... I was thinking it was crazy and that it would certainly be here by tomorrow considering it originated from a location only 5 hours away and was sent out YESTERDAY!... But now I don't know because it's been sitting in the same spot for the last 10 hours... I could have walked there and picked it up by now.... I'm getting really pissed.. UPS SUCKS!!! And shit like this is the reason why...I swear I HATE UPS!!! I will NEVER voluntarily use them again and I will be asking that anyone I buy shit from, ship things via ANY other means... I don't care, strap that shit to a donkey and slap its ass!! The damn thing would get here long before UPS... f%@king LOSERS!

 – About 4 weeks ago.