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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,297 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 3 hours ago.

Looks like no strike at UPS.

All my deliveries come on time or 99% do. The problem is the online websites you're shopping from doesn't process the order until 24-72 hours later....

Looks like no strike at UPS.

All my deliveries come on time or 99% do. The problem is the online websites you're shopping from doesn't process the order until 24-72 hours later.

I have looked at as soon as it's scanned it does arrive in two business days. Even though I ordered it 4-6 days ago.

UPS is rarely to blame on speed of transit.

 – About 3 hours ago.

Houston, We gotta problem......

Houston, We gotta problem...

 – About 5 hours ago.

Ordered a shipment friday. Paid extra $15 at checkout for guranteed 3-5 day shipping so it would be here by the next Friday before we leave on vacation. Shipping info shows up on monday and my package...

Ordered a shipment friday. Paid extra $15 at checkout for guranteed 3-5 day shipping so it would be here by the next Friday before we leave on vacation. Shipping info shows up on monday and my package sits in some warehouse in Maine from Monday morning until Tuesday night. Friday rolls around and my package is still half a state away. I call to complain. Apparently regardless of what time of day they receive the package the first day "doesn't count" and it's still "on time." Oh and now that I won't be home on the expected delivery day I have to find time, during normal business hours of course, to drive an hour one way to the distribution center to pick it up. What the hell did I even pay for?!

 – About 11 hours ago.

I ordered two auto struts off the internet, and they were shipped the that day.
I received one of them the next day,the other, has been sitting an hour away
for three days now with no...

I ordered two auto struts off the internet, and they were shipped the that day.
I received one of them the next day,the other, has been sitting an hour away
for three days now with no delivery time in tracking utility. Called UPS and
all could tell me is the package is still on the truck waiting to unloaded. WTF
6/23/18.

 – About 20 hours ago.

Yeah the amazon ninjas always get here on time with few exceptions ..

don’t confuse the amazon ninjas with FAT LAZY UPS WORKERS seriously they have for the third f%@king time delayed a...

Yeah the amazon ninjas always get here on time with few exceptions ..

don’t confuse the amazon ninjas with FAT LAZY UPS WORKERS seriously they have for the third f%@king time delayed a package from Ohio “note I’m in Pittsburgh “ like an hour or two away and it has been over a month ... sitting .. I have Called. I chatted with them online .. nothing.. I’m now paying my customers to work for them !!!


Thanks f%@k heads!!

Will make damn sure that if I have to use ups I simply won’t order the item..


Lesson here ... Don’t trust UPS to deliver your stuff .. boycott and put them out of business ...

Had to pay customers almost $5000.00 for getting their stuff fixed late and all I got was this crappy rant ...

 – About 20 hours ago.

Thank you so much for creating this website. I am not alone. UPS sucks! ...

Thank you so much for creating this website. I am not alone. UPS sucks!

 – About 1 Day ago.

Anal sex with ups drivers is wonderful...

Anal sex with ups drivers is wonderful

 – About 1 Day ago.

Who knew "3 Day Select" takes 4 weeks?...

Who knew "3 Day Select" takes 4 weeks?

 – About 2 days ago.

Been getting a ton of deliveries on Sunday from the post office.

It's just best in today's online world and speed of delivery that 7-day work weeks are the norm.

...

Been getting a ton of deliveries on Sunday from the post office.

It's just best in today's online world and speed of delivery that 7-day work weeks are the norm.

 – About 2 days ago.

I don;'t even trust myself to write without profanity. So I was supposed to get a package delivered yesterday morning. Got home yesterday and there was a notice that they were dropping off the...

I don;'t even trust myself to write without profanity. So I was supposed to get a package delivered yesterday morning. Got home yesterday and there was a notice that they were dropping off the package at a UPS Access point by 1 PM the next day. Apparently they needed a signature. I called UPS. They said they were not going to deliver it back to my house and there was no option but to go to the Access point. Fine.
Took an hour off work to drive to the Access Point to get my package at 1: 30 PM. They don;t have it because the driver never made it by the day before. The Access point is some rinky dink clothing store in a not so good area of town which doesn't open till 10 AM and closes at 6 PM. While in the store we pull up the tracking info and it says that the package is being delivered back to my house on Friday (remember it was supposed to be delivered on Wednesday morning).
I called UPS from my car right in front of it. Got one of the Indians. Demanded to speak to someone in the U.S. Respectfully. The package contained foreign currency and I was leaving on a trip. Talked to a supervisor who sent a message over to their "hub" and said someone would call me back within an hour.
Someone called from the "hub" and I explained the circumstances and she asked me what I wanted to do. I said I HAD to get the package that day. She told me the only way of that happening was if I drove to the "hub" between 8:30 PM and 9:30 PM that night. I asked her if she could guarantee that my package would be there. She vehemently guaranteed it. Long story short. The hub is in an industrial part of town and was impossible to find even with my GPS. But finally got there at 9: 10 only to be told that the driver had taken the package to the UPS Access point at 3 PM that day. Despite the supervisor telling me they had communicated with him at 1:30 PM that day while I was on the phone with them. It's like a freakin' treasure hunt. So now I have to take another hour off work to go down to the access hunt and pray they actually do have it. Staff at the hub, btw, civil but they get this shit so often they're not really vested in having UPS come off looking good. How could they?
If I can't find it tomorrow I'm wondering if they will send it back. There's 1000.00 in foreign currency in that envelope and nobody can really assure me where it is. I've gotten three different locations so far.

 – About 2 days ago.

I'm an Amazon Prime member. Those crazy little sh*t uber drivers that seem to deliver half of my packages never miss a beat. Always on time.

UPS on the other hand, I can't...

I'm an Amazon Prime member. Those crazy little sh*t uber drivers that seem to deliver half of my packages never miss a beat. Always on time.

UPS on the other hand, I can't remember the last time a delivery to me wasn't F'd up by them. I dread ordering from Costco because I know they will use OOPS er UPS to make the delivery. They really need to drop them and find a different delivery company.

For the past two days my tracking number on the UPS website has been telling me my package was 'In Transit, On Time' for delivery today. Then 15 minutes before the daily delivery deadline, they change it to this BS: 'Scheduled delivery information is not available at this time. Please check back later'.

A more reputable delivery service would also tell me if it was scheduled for a morning or afternoon delivery. This take a whole day off so we can screw you and laugh when we aren't even planning to actually show up on that day... well screw you instead UPS. I'm never buying from anyone again who only offers your company as the delivery service.

Brown stinks.

 – About 2 days ago.

For the third time in six weeks UPS has screwed up my delivery. First time it was "allegedly" delivered to the wrong address a block over, next time it was delivered to an address in Miami...

For the third time in six weeks UPS has screwed up my delivery. First time it was "allegedly" delivered to the wrong address a block over, next time it was delivered to an address in Miami FL., I live in Missouri, who knows where this last failed attempt was delivered, but it wasn't at my address and I'm completely fed up with this uncaring, incompetent service. Amazon has been instructed to never ship my orders by way of UPS ever again or risk losing my business forever. Any online retailer that uses this piss poor service exclusively will never get my business. UPS is dead to me. Good riddance!

 – About 2 days ago.

Bigjim buttf%@ks David abney...

Bigjim buttf%@ks David abney

 – About 2 days ago.

My package was originally scheduled to be delivered 2 days ago. It arrived at a UPS facility on the day my package was supposed to arrive, but has had no movement whatsoever.

After...

My package was originally scheduled to be delivered 2 days ago. It arrived at a UPS facility on the day my package was supposed to arrive, but has had no movement whatsoever.

After that day, they deleted my scheduled delivery date and simply have it mark as "In-transit" and on time, despite the fact that it is late and has been sitting in a sorting facility for 60 hours now.

My package is important, and every day it's not here forces me to postpone a job that has to be done until it gets here.

 – About 4 days ago.

When UPS drops the ball they revert to the "address incomplete" excuse, I'm sure of this because they have delivered to my home before and their system won't let you ship to an...

When UPS drops the ball they revert to the "address incomplete" excuse, I'm sure of this because they have delivered to my home before and their system won't let you ship to an incorrect address anyway.

I live out in the Boonies and I get the feeling they really don't want to deliver to my neighborhood, or anywhere else for that matter, because their reps and automated systems are always asking if I want to pick up the package at a UPS center--If I wanted it delivered to a UPS center I would have had it shipped that way in the first place...

FedEx seems to be the last viable option if you don't want to lose your mind over shipping, USPS has been a nightmare for me too. I don't know if DHL is available in Santa Fe, NM, but I'm willing to give them a try...

 – About 4 days ago.

Just found here after the most frustrating and infuriating automated service call I have ever experienced.

Basically we are returning some faulty items to a vendor, who have paid for the...

Just found here after the most frustrating and infuriating automated service call I have ever experienced.

Basically we are returning some faulty items to a vendor, who have paid for the collection. They mailed us the delivery label with instructions to ring UPS to arrange a collection.

The call opens with the usual Say this menu. So I go for Book Driver to Collect. So I go for that it then asks if you have an account number, nothing on the label stands out so I say no, so it asks for my phone number which I give and it finds our address.

It then asks if a particular time is ok for a collection so I again agree, thinking that it's going to ask for a tracking number or some other point of ref since I don't have an account. I've booked collections like this before with TNT and FedEx and I've only had to give the tracking number to make the booking.

The next response for Miss Robot is thank you your booking ref is BlahBlah and your driver will be with you before the time I agreed to.

So now worried that I've just given myself an added costs I wait for an option to cancel. No none. I wait for an option to speak to a human no such luck.

I quickly emailed them and got a response. "Thank you your request will be dealt with in One Business Day" So we are either going to have the package picked up and paid by the vendor or one unhappy driver. Either way I'm not paying

 – About 5 days ago.

Gotta luv a company that scans a package at every site but provides no way of effecting any change. I have a package siting in a warehouse 10 mins from my house and because it is marked return to...

Gotta luv a company that scans a package at every site but provides no way of effecting any change. I have a package siting in a warehouse 10 mins from my house and because it is marked return to sender there is no way to get it. Oh yea, and thanks for the mail that shows up 12 hours after you have marked it "return" reminding me to call so I can get the run around telling me there is nothing I can do.

 – About 5 days ago.

Ups supports Harvey Weinstein
...

Ups supports Harvey Weinstein

 – About 5 days ago.

Why does UPS suck so hard? Drivers are not allowed to carry cell phones, my buzzer is broken, I have a large shipment of several packages sitting outside. No way to tell if they attempted to pick...

Why does UPS suck so hard? Drivers are not allowed to carry cell phones, my buzzer is broken, I have a large shipment of several packages sitting outside. No way to tell if they attempted to pick up or not. Customer service can't correlate my credit card number or a tracking number with the original order to pick up. WTF?

I know they have to have security concerns, but this is insane. Your average pizza delivery business would be dead with just 1/2 of these practices.

 – About 5 days ago.

Marked 'delivered' friday. I was sitting outside when the package was 'delivered.' Nobody came to my house to deliver anything. Whats the point of tracking if drivers just mark...

Marked 'delivered' friday. I was sitting outside when the package was 'delivered.' Nobody came to my house to deliver anything. Whats the point of tracking if drivers just mark things as delivered and leave them sitting in the truck

 – About 1 Week ago.

Sacramento, CA USA

I've been tracking my package all day which was to be delivered by the end of the day. When I recently checked it said that there was an attempted delivery at 6:22...

Sacramento, CA USA

I've been tracking my package all day which was to be delivered by the end of the day. When I recently checked it said that there was an attempted delivery at 6:22 p.n. and I'm rushing to the door at 6:24 p.m. and there is no type of notice or anything. It's Father's day tomorrow, and once again, another epic fail from UPS

 – About 1 Week ago.

I have ordered from this address before but this last Amazon order was not delivered. First UPS said it could not deliver to my address. Then they sent it to an address I have not lived at for over 6...

I have ordered from this address before but this last Amazon order was not delivered. First UPS said it could not deliver to my address. Then they sent it to an address I have not lived at for over 6 years. Luckily Amazon refunded my cost, I think...

At one time in small towns UPS would work with the USPS for delivery but I guess UPS & USPS don't talk anymore.

This really sucks since more & more is ONLIINE anymore especially older replacement stuff like camera batteries & ink cartridges.

I don't know what to do since UPS apparently can not see my address with the 1/2 in it like you can't see Harry Potter's Platform 9 3/4. That darn fraction makes us invisible!

 – About 1 Week ago.

United Poor Service " Enough Said lol , However FedEX Always On Time Wilson Rocks :) ...

United Poor Service " Enough Said lol , However FedEX Always On Time Wilson Rocks :)

 – About 1 Week ago.

First, 2nd day air package got delayed. Then, knowing I wouldn't be home for delivery, authorized it to be delivered without a signature. Got a "we missed you slip" anyway. Go on their...

First, 2nd day air package got delayed. Then, knowing I wouldn't be home for delivery, authorized it to be delivered without a signature. Got a "we missed you slip" anyway. Go on their website (a travesty of itself) to send it to a local UPS store, but wouldn't you know the server for that specific service is down and I'll need to try again later. Oh and since the only way to talk to a human customer service rep is by tweeting at them, I tried that and asked how to change my delivery location. The UPS customer service account I tweeted to (dm'ed) left me on read. Fantastic.

 – About 1 Week ago.

I work for a company that receives roughly 250 next day air packages (about 30 of which are delayed each day). Granted we are a fairly large account with UPS, however there simply do not care. I am...

I work for a company that receives roughly 250 next day air packages (about 30 of which are delayed each day). Granted we are a fairly large account with UPS, however there simply do not care. I am just peeved at the lackluster service and then these drivers making $36/hr are asking for more money. Their conflict resolution is terrible and the drivers make a schedule of their own.

 – About 1 Week ago.

Typical UPS shit. Package didn't get loaded into plane on time, then a "mechanical failure" caused further delay. It really pisses me off to pay for 2-day shipping when it never makes it...

Typical UPS shit. Package didn't get loaded into plane on time, then a "mechanical failure" caused further delay. It really pisses me off to pay for 2-day shipping when it never makes it in 2 days.

 – About 2 weeks ago.

I shipped some packages by going to the UPS store on June 6 (it is now June 12) and sending them. I asked to pay extra for the tracking numbers so that I could track them. I go to the UPS website to...

I shipped some packages by going to the UPS store on June 6 (it is now June 12) and sending them. I asked to pay extra for the tracking numbers so that I could track them. I go to the UPS website to track my packages and none of the numbers work. I can't track my packages that I paid extra to track. STUPID! How do I know if they arrived???

 – About 2 weeks ago.

UPS started out THE BEST. That was before College Professors taught; SELFISH, PREDATORY, MARKETING, where management enrichment is the absolute and only goal, and the customers are an endlessly...

UPS started out THE BEST. That was before College Professors taught; SELFISH, PREDATORY, MARKETING, where management enrichment is the absolute and only goal, and the customers are an endlessly replaced commodity, also sometimes known as, "The MARKS." In pursuit of that goal, UPS made a great effort to drive out the well paid and RELIABLE UNION employees. Maybe you buy into the anti-union propaganda. Maybe you HATE unions? Well, unions are just PEOPLE, and people come in many types. Just like politicians, and clergy, and even your neighbors. There are many good people in unions, and a few not so good. The people who hate unions, NOW, also hate their health care coverage. The company mantra was, "Get rid of the (Greedy?) unions, and corporations will respond with new investments, better jobs, etc." I submit the Unions were the only thing holding the, UNLIMITED GREED, of big corporations in check. Good health care was the NORM, when many employees were union. So what does this have to do with UPS? Good pay, and good benefits, is a powerful incentive to have a CAREER. To be the best, do the best, and have loyalty to the company AND it's customers. When all the company offers is, "a job" with marginal pay, you have employees distracted by financial issues: child care costs, health care costs, housing costs, predatory lenders, mandatory long work hours, etc. But hey, the company executives and the thieves on Wall Street get rich, while you wait for your deliveries, which may arrive in a package thoroughly beat-up. Don't buy the "Staying Competitive" story either. The competition: FedEx, DHL, and even the USPS, are all running at higher overhead than UPS. I am not sure if Amazon plays a role in this. Amazon may have extracted a good enough UPS shipping deal for themselves, that it puts a squeeze on the rest of UPS (not sure about that).

 – About 2 weeks ago.

Order has been in my city for 8 days without delivery....

Order has been in my city for 8 days without delivery.

 – About 2 weeks ago.

What is the point of a text alert that only texts you after delivery? I need to sign for my package and they don't bother to text you when there is a delay or when it is out for delivery. I have...

What is the point of a text alert that only texts you after delivery? I need to sign for my package and they don't bother to text you when there is a delay or when it is out for delivery. I have been waiting 48 hours for a response to my email. Have missed a delivery attempt. The idiot on the phone suggested I sign up for text alerts to avoid missing my delivery. Are you kidding me? I am signed up!! Just tell me when it's coming FFS!

 – About 2 weeks ago.

I ordered a new laptop, site said it would be delivered Wednesday if I paid for that shipping, but then they emailed me saying it would be here Friday. Then Friday morning UPS says they got the...

I ordered a new laptop, site said it would be delivered Wednesday if I paid for that shipping, but then they emailed me saying it would be here Friday. Then Friday morning UPS says they got the package late, late being 7 in the morning, so there would be a delay and they'd get me a new delivery time soon. It's been a day and no updates, which sounds short but I googled and the UPS it's stuck at with seemingly NO way for them to reach me because they god forbid got the package 20 minutes late, is 30 minutes away from my house. And they won't even tell me WHEN I'll get it there's just still the "we're working hard to figure out when you'll get it!" Message as if they've been scrambling around their warehouse for the last twenty four f%@king hours shouting "HOW can we drive 30 minutes away!!?!?"

 – About 2 weeks ago.

These jerkoffs sent me a delivery estimated time yesterday 2:15pm-6:15pm. Great, I have to take my child to the doctor at 1 and I'll be home by 2pm. This morning, they send me another estimate now...

These jerkoffs sent me a delivery estimated time yesterday 2:15pm-6:15pm. Great, I have to take my child to the doctor at 1 and I'll be home by 2pm. This morning, they send me another estimate now they're coming between 1pm-5pm. Customer service knows nothing and tells me they can't go back to the original window. So you aren't really "service" are you you're just there to tell me there's nothing you can do? Then they try to blame the shipper, but the shipper isn't the one who told you what time to deliver it!

We can put a man on the moon but you can't communicate to a driver that a customer has requested you come after 2pm???

 – About 2 weeks ago.

I am always having trouble with USP. Drivers regularly lie about delivery attempts which is make worse by their 1 attempt and drop it off at an access point so you have to pick up your own package at...

I am always having trouble with USP. Drivers regularly lie about delivery attempts which is make worse by their 1 attempt and drop it off at an access point so you have to pick up your own package at some crappy store that is not at all convenient especially if you don't drive. I have a long list of issues, but I will just rant about the last year.

Last year we had a driver not buzzing our buzzer and just leaving packages outside, many of them were signature required package. The first time I caught him while getting my mail and I told him that the package he just left on the sidewalk and was walking away from was signature required, he actually told me UPS doesn't do that, even though I was charged extra for that service and it was clearly printed on the label. So I called UPS to "verify" this and ended up talking to a supervisor who said he would handle it. So the next day the driver handled my complaint by slamming my package on the sidewalk loud enough for me to hear it in my second floor apartment and when I looked out the window to see what the load noise was, he was getting in his truck and drive away. So I called called again, and he did similar stuff again and this went for few days till he just didn't even attempt to deliver anything and everything ended up at an Access Point a few days after the delivery date, without even a note. After the final call and he finally returned to do his job, I got the most fake apology I have ever gotten as it was obvious he was told to do so, and then was asked "are we straight".

So, not wanting to deal with that again I stopped using UPS for anything I had a choice, and I set up a UPS My Choice account to have packages delivered straight to the UPS store about 3 block away for things I didn't have a choice about. This was great for about 6-7 months, then all off a sudden packages were getting delivered...or not, or left out side. Anyhow it turned according to customer service that I had a brand new second My Choice account that we didn't make and did not have the same drop off instructions to deliver to the UPS Store and that new account was what was being used. So since I didn't make the account I have no way to log in and their customer service refuses to fix this by deleting that account or changing the drop off since I supposedly have to do this myself, but that not possible since I can't access this extra cloned account.

Anyhow, here I am again dealing with another driver not delivering things, having to call, and then doing stuff like just leaving a note and leaving. I had to call today since the driver claimed to attempt delivery and left a note. This was on an overnight package that was needed for a trip tomorrow, which is why we paid extra for the delivery. Luckily I went to get the mail, saw the note on the window and when I checked the tracking he "attempted" deliver 5 minutes earlier. So I called and got through to a supervisor that made them come back and deliver it about an hour later.

The note they left about their delivery "attempt" and re delivery the next day was a bit irritating since they left one note with 2 apartment numbers, so if my neighbor had grabbed the note I wouldn't even have know about the delivery "attempt". If that had been a note about picking the package up at an access point, it would have been a hassle for the person that didn't grab the note since they sometime require you have it for some reason. Also they never buzzed my neighbor who was also home, and when they did the re delivery an hour after I called to complain, the driver handed me my neighbors package also.

I am now hoping amazon does bury USP with their expanding shipping business, at least they are less likely to let driver be complete jack asses and still keep their jobs. All the stupid things I've seen posted that defend the drivers are full of it. They are paid very well for a simple job, only have to try to deliver a package once and they have job security thanks to a union. If they don't like the long hours or their job is to hard for them then they should get another job, or at least not take it out on the customers since we are not at all responsible for their poor life choices.

 – About 2 weeks ago.

They left one of their notes with no boxes checked. ??? So i go online and they say its at a drop off point. I go there. No package. Back on line they say it will be delivered the next day, no time...

They left one of their notes with no boxes checked. ??? So i go online and they say its at a drop off point. I go there. No package. Back on line they say it will be delivered the next day, no time given, and it needs a signature. I wait all day. Finally at 5:30pm i go on line again and it is delayed untill tomorrow. Well i guess UPS thinks i have nothing better to do.

Nothing will affect their attitude. So from now on i will not do business with companies that use UPS.

 – About 2 weeks ago.

UPS is the worst company I have ever seen ! Not only they did not deliver the package but also they recorded as if it was delivered. ...

UPS is the worst company I have ever seen ! Not only they did not deliver the package but also they recorded as if it was delivered.

 – About 2 weeks ago.

Alright, so my computer broke, and so I ordered a new one. I NEED THIS computer today, because I have shit due all the f%@king time. I paid for the computer yesterday, and paid for next day mail....

Alright, so my computer broke, and so I ordered a new one. I NEED THIS computer today, because I have shit due all the f%@king time. I paid for the computer yesterday, and paid for next day mail. THESE MOTHERf%@kERs, OH f%@king God, f%@k up and now my package will not be here until tomorrow. f%@k UPS! f%@k UPS!

 – About 2 weeks ago.

This is the worst company to have ever been established, they take no responsibility when they destroy your stuff, and have never once been on time for anything. ...

This is the worst company to have ever been established, they take no responsibility when they destroy your stuff, and have never once been on time for anything.

 – About 3 weeks ago.

I figured I would try a test Costco home delivery. To my disappointment, I discovered they use UPS, which has fairly consistently disappointed me in the past, including one epic fail... an impaled oil...

I figured I would try a test Costco home delivery. To my disappointment, I discovered they use UPS, which has fairly consistently disappointed me in the past, including one epic fail... an impaled oil painting that they wouldn't pay the full insurance on... but I digress.

So some Costco laundry detergent, paper towels, toilet paper, and napkins. Simple order.

The box shows up a day late, and why bother to ring the doorbell even though I would have answered the door? I go outside and there's the box looking like it's been through some bad times with crushes and dents all over. Then I notice the wet spot. Oh no, I hope it's not the... yup, I know the detergent leaked because I smell it. I open the box and all of the paper products are covered in laundry detergent. Now, here's the interesting thing. For protection, the detergent was placed in a large plastic bag and sort of sealed with a tie. The carton was so mishandled that the container broke near the top and the bag couldn't hold all that detergent that spilled. It took about 30 minutes to try and clean the detergent off of everything.

In defense of UPS, however, Costco appears to use zero, none, nada packing material. This is just crazy. I will never order from Costco again, I'll just brave the store from now on.

I called Costco and they said they would be sending a replacement detergent. Long story short, it never arrived at all. I called Costco and the rep said, "That's interesting, it says "out for delivery" from 2 weeks ago, and that's it. It appears it was never actually delivered".

Which brings me to today. I received an email that said delivery was scheduled for today. The operative word here is "was". Delivery was to occur by 2:30 PM. At 4 PM, I went to the website and saw this:

Oakland, CA, United States 06/05/2018 6:00 A.M.
Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination city.

"Operating conditions"? What does that even mean? So I called the customer service number. The automated voice said all is well and the package is out for delivery. NO, IT'S NOT! Why the lie? So I ask the automated attendant for a representative and before the phone rings, I hear a recording. that essentially says that there are delays in my area due to a "facility outage". OK, First "operating conditions, now "facility outage". I waited on hold for about 10 minutes and gave up.

Will my package ever arrive? Maybe. Would I ever use UPS to ship anything by choice? Never. Maybe if USPS, Fedex and every other carrier go out of business. Even then...

 – About 3 weeks ago.

Why do I now have to talk to a foreigner about a simple hold to pickup and told I have to call sender to change delivery. It's my package now that it's paid for what business does the seller...

Why do I now have to talk to a foreigner about a simple hold to pickup and told I have to call sender to change delivery. It's my package now that it's paid for what business does the seller have in complicating delivery. Don't they know I have I'd and know where ups delivery location is . Why does every person I talk to can't figure out something this simple or did they all attend moron school. If they won't take care of their customers someone else will. I'm ready to tell sellers anyone but ups. Robert in mn.

 – About 3 weeks ago.

Two people live at same address. One can order any type of package at any time of year and it will get here consistently by 2:00 pm. The other person can order a package and it will be consistently...

Two people live at same address. One can order any type of package at any time of year and it will get here consistently by 2:00 pm. The other person can order a package and it will be consistently late or not at all on the date designated in the tracking email. So this forces me to lose a day of work waiting for said package, then having to drive 45 minutes to delivery distribution center to pick it up. If the UPS would allow me to make delivery changes is one thing, but they don't so I am at the mercy of their system. This....and this alone is why I rarely buy anything mail-order if the only delivery option is UPS.



 – About 3 weeks ago.

These idiots can't figure out how to get in to my building so instead of calling or delivering to a nearby UPS store, they think it's okay to make the package available for pickup 20 f%@king...

These idiots can't figure out how to get in to my building so instead of calling or delivering to a nearby UPS store, they think it's okay to make the package available for pickup 20 f%@king miles away!

 – About 3 weeks ago.

Ordered a package, it came from the US. Unfortunately it’s from a company that seems to have a lot of their packages stolen by UPS employees. It came through customs fine, travelled across Canada...

Ordered a package, it came from the US. Unfortunately it’s from a company that seems to have a lot of their packages stolen by UPS employees. It came through customs fine, travelled across Canada fine(to BC), scheduled delivery is June 1st. That came and gone and all of a sudden my scheduled delivery went to Monday and then to “delay” with no expected delivery. WTF? I feel at this point it’s been lost or actually stolen. Even ups told me they didn’t know where it was on Friday as my tracking said one thing and theirs said another. Bloody ridiculous!!! I am livid since it seems likely I’ll have to fight them, the company and my credit card for a damn refund!!

 – About 3 weeks ago.

Arrogant bunch of we don't give a @@@@@@@ about you, your valuable time, and your freaking package. We just want to get off work and go home and slam a bunch of beers.

Seriously, I...

Arrogant bunch of we don't give a @@@@@@@ about you, your valuable time, and your freaking package. We just want to get off work and go home and slam a bunch of beers.

Seriously, I despise UPS and wish there was really something the public could do to stick it to the turds.

 – About 3 weeks ago.

UPS, fed ex, USPS, IT MAKES NO DIFFERENCE. Millions of packages delivered each day, there is going to be a small percentage of shipments that don't please the receiver. ...

UPS, fed ex, USPS, IT MAKES NO DIFFERENCE. Millions of packages delivered each day, there is going to be a small percentage of shipments that don't please the receiver.

 – About 3 weeks ago.

Paid for expedited shipping and received other packages from UPS that day in person, but this item was not among them. Live chatted that evening and was told that if I gave my telephone # someone...

Paid for expedited shipping and received other packages from UPS that day in person, but this item was not among them. Live chatted that evening and was told that if I gave my telephone # someone would call me the next day. They did call, and told me to drive to their distant location to pick up the package personally, requiring me to cross a large, torn up parking lot and that I should ask the guard to go to the warehouse and have someone bring out my package. Did all of this, no package. Drive home. Call UPS. Now, the package is on a truck. Despite being told it was not. So I asked to have my shipping refunded. Nope, you can't have your shipping refunded until the package is delivered. Asked to speak to supervisor, on hold for 30 minutes. Talk to supervisor, can't get a refund, have to go through company I bought from. Filed a BBB complaint- these guys are a nightmare. This is just the latest- I have trouble with them all the time.

 – About 3 weeks ago.

Paid $50 to overnight an aviation weather receiver from Sporty's Pilot Shop. The package was supposed to arrive by next day air Friday June 1st. I track the package closely only to see that it...

Paid $50 to overnight an aviation weather receiver from Sporty's Pilot Shop. The package was supposed to arrive by next day air Friday June 1st. I track the package closely only to see that it appears to be stuck in McKinney Texas 9 miles away. I call UPS to see what the hangup is and they tell me that due to weather the package didn't deliver. I ask them if I can drive the 9 miles to come pick it up and they state that Sportys has put a restriction on it to not allow pickup. Now that it is Saturday Sportys is closed and I cannot get a hold of customer support to see if they can remove the restriction. UPS states there is nothing we can do at this point. I ask them - Hey how about you go ahead and deliver today (Saturday) since you missed Friday. Well sir - we cannot deliver as Saturday delivery was not chosen. I respond with but I paid for overnight shipping and I get you missed Friday but how about making it right and delivering today Saturday as it is critical that I have this package for my Monday departure. UPS responds with our hands are tied it is just what it is. Thanks UPS & Sporty's pilot shop. I think I have finally learned my lesson.

 – About 3 weeks ago.

Tracked package all day today (Friday). Package was on the truck for delivery and, of course, it gets to my neighborhood at the very end of the day around 8pm. The truck drives right past my house...

Tracked package all day today (Friday). Package was on the truck for delivery and, of course, it gets to my neighborhood at the very end of the day around 8pm. The truck drives right past my house back to the UPS station. Then I see my package delivery is updated to Monday. UPS is awful.

 – About 3 weeks ago.

UPS didn’t attempt delivery! I’ve been tracking. It never left the Bronx. I payed for overnight shipping of my debit card. Package was supposed to arrive yesterday, Thursday. Now they expect me...

UPS didn’t attempt delivery! I’ve been tracking. It never left the Bronx. I payed for overnight shipping of my debit card. Package was supposed to arrive yesterday, Thursday. Now they expect me to travel over an hour via 2 buses to pick it up or wait for Monday for them to “attempt” to deliver. This is NOT the first time either. This is ridiculous.

 – About 3 weeks ago.

06/01/2018 - 11:41 A.M.
Brooklyn, NY, United States
We're attempting to verify the package location. / Lost package investigation
06/01/2018 - 8:47 A.M.
Brooklyn, NY,...

06/01/2018 - 11:41 A.M.
Brooklyn, NY, United States
We're attempting to verify the package location. / Lost package investigation
06/01/2018 - 8:47 A.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
06/01/2018 - 6:53 A.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
06/01/2018 - 5:58 A.M.
Brooklyn, NY, United States
Destination Scan
06/01/2018 - 3:00 A.M.
Brooklyn, NY, United States
Arrival Scan
05/31/2018 - 11:23 P.M.
Brooklyn, NY, United States
Departure Scan
05/31/2018 - 1:14 P.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
05/31/2018 - 11:26 A.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
05/31/2018 - 9:12 A.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
05/31/2018 - 9:12 A.M.
Brooklyn, NY, United States
Destination Scan
05/31/2018 - 8:18 A.M.
Brooklyn, NY, United States
Destination Scan
05/31/2018 - 3:34 A.M.
Brooklyn, NY, United States
We've incorrectly sorted this package which may cause a delay.
05/31/2018 - 3:07 A.M.
Brooklyn, NY, United States
Destination Scan
05/31/2018 - 2:00 A.M.
Brooklyn, NY, United States
Arrival Scan
05/31/2018 - 1:18 A.M.
Maspeth, NY, United States
Departure Scan
05/30/2018 - 11:35 P.M.
Maspeth, NY, United States
Arrival Scan
05/30/2018 - 11:03 P.M.
Springfield Gardens, NY, United States
Departure Scan
Past Event

Shipped

05/30/2018 - 8:23 P.M.
Springfield Gardens, NY, United States
Origin Scan

 – About 3 weeks ago.

Ordered 2 different things from different places... both late thanks to UPS. Tracking info still says due to arrive on the original date even though it has passed. Why do people still ship through...

Ordered 2 different things from different places... both late thanks to UPS. Tracking info still says due to arrive on the original date even though it has passed. Why do people still ship through UPS?!

 – About 3 weeks ago.

Yeah....just feel the need to second this. USPS over UPS any day of the week. ...

Yeah....just feel the need to second this. USPS over UPS any day of the week.

 – About 3 weeks ago.

So we were expecting 5 cartons of product, UPS shows up (late as usual), we find 4 boxes, listed as "1 of 5", "2 of 5", etc.
But one box was missing. I asked the driver (not our...

So we were expecting 5 cartons of product, UPS shows up (late as usual), we find 4 boxes, listed as "1 of 5", "2 of 5", etc.
But one box was missing. I asked the driver (not our regular driver, a substitute) to please check for this missing box, he says
"OK", then gets in the truck and drives away.
I call UPS and say we are missing a package we were expecting - the UPS Rep literally asks me "what's the tracking number?"
- ????? How the F would we have the tracking number ? The package is MISSING! (DUH).
It blows my mind that UPS continues to limp along with slow and undependable service combined with terrible customer service.

 – About 3 weeks ago.

New thing in LA is the drivers pre write door notices and then just drop your shit at the local store for you to finish the job. Also almost 100% positive Abney is retarded. ...

New thing in LA is the drivers pre write door notices and then just drop your shit at the local store for you to finish the job. Also almost 100% positive Abney is retarded.

 – About 3 weeks ago.

They lie about attempting deliveries -_-...

They lie about attempting deliveries -_-

 – About 3 weeks ago.

Horrible just like FedEx. Both equally suck. Hopefully someone will come along and steal their business as they do not know how to do a simple job that involves delivering a box. ...

Horrible just like FedEx. Both equally suck. Hopefully someone will come along and steal their business as they do not know how to do a simple job that involves delivering a box.

 – About 4 weeks ago.

UPS uses "Where the package is supposed to be tracking". So most tracking is made up and not real time. Next day air tracking is more accurate since they almost always have to put it on a...

UPS uses "Where the package is supposed to be tracking". So most tracking is made up and not real time. Next day air tracking is more accurate since they almost always have to put it on a plane, unless you are shipping in the same zone or next zone it might end up on a train.

Yes UPS uses freight trains that why package are late.

 – About 4 weeks ago.

UPS is horrible. My apartment doesn't have a buzz code. So I try to call them and leave them my phone number to contact me. I have been waiting from afternoon till 8:00 PM. And I even leave a note...

UPS is horrible. My apartment doesn't have a buzz code. So I try to call them and leave them my phone number to contact me. I have been waiting from afternoon till 8:00 PM. And I even leave a note at the gate. STILL they have a said they attempted to deliver but the fact is they didn't bother to contact me.
UPS is the worst and every I end up picking up my package at the UPS store 30mins away at a rural area in the city. What is the point for online shopping if you end up going to another store to pick it up.

 – About 4 weeks ago.

It sucks in Prague! I bought some clothing online. They said that the address was incomplete or incorrect. So I wrote and called. I asked what the problem was as the address they had was correct and...

It sucks in Prague! I bought some clothing online. They said that the address was incomplete or incorrect. So I wrote and called. I asked what the problem was as the address they had was correct and the guy started asking him details about the building because he was like: "yes, your building has no outdoor doorbells" "yes, it has it, on the building door". "...ok but it's not a regular apartament building" "IT IS a regular apartament building" and nonsense like that. So he said that, ok, he would contact the delivery drivers to tell them that the address was correct and told me to expect the delivery today.
News: Again my package is delayed because the address is incomplete or incorrect.
Why are you not delivering my package? What have you done with it?

I wrote again and directly the retail company to try to convince them to find another delivery company.

 – About 4 weeks ago.

Delivered my dresser which had 2 boxes on different days and my 1000 dollar speakers are 3 days late and or lost apparently because there is no info anywhere and tracking number is wrong....

Delivered my dresser which had 2 boxes on different days and my 1000 dollar speakers are 3 days late and or lost apparently because there is no info anywhere and tracking number is wrong.

 – About 4 weeks ago.

The just cannot get their $#!T together and instead try to blame the customer as much as possible in order to avoid responsibility for the evident ineptitude and general incompetence within their...

The just cannot get their $#!T together and instead try to blame the customer as much as possible in order to avoid responsibility for the evident ineptitude and general incompetence within their ranks and their policies, methods, etc.

Failed first delivery attempt - Customer not in. This is absolute BS. I offered GPS data, IP logs, photos, etc. to prove that I was indeed here. So many promises that it would be here the next day. So I camped out on the front porch. From 8am until 11pm. Still no package. This is now day 3 and they still try to make it my fault while telling me that my package is in a locked trailer because it was never sent out for delivery.

Unacceptable.

 – About 4 weeks ago.

f@@k ups, EVERY time something comes to me ups it takes too long costs too much and the package is allways smashed, wtf do they do to these packages? they look like they have been thrown off a moving...

f@@k ups, EVERY time something comes to me ups it takes too long costs too much and the package is allways smashed, wtf do they do to these packages? they look like they have been thrown off a moving truck them used for a chair to sit on. why do people keep using ups? usps is soooo much better, cheaper ,faster, and they dont destroy the package. f@@k UPS.....

 – About 4 weeks ago.

Ordered a pair of shoes to treat myself. They shipped as registered mail so someone had to sign for them but I work normal hours. They came three times at the same time of day and are now sending my...

Ordered a pair of shoes to treat myself. They shipped as registered mail so someone had to sign for them but I work normal hours. They came three times at the same time of day and are now sending my package back. Today I even was home and they didn't even bother to knock on the door.

 – About 1 Month ago.

have not used ups since they hit my Lincoln and drove off now advance auto parts sent me a package next day delivery cost 38.00 3 days later at 2:30 pm still not here but usps and fedex sucks also no...

have not used ups since they hit my Lincoln and drove off now advance auto parts sent me a package next day delivery cost 38.00 3 days later at 2:30 pm still not here but usps and fedex sucks also no one want to do there job and are all stupid as can be all they want is there pay check im not going to buy anything else on line im done

 – About 1 Month ago.

Every time I order from Amazon and I see it coming UPS I know that it’s going to arrive crushed and late. UPS’s motto should be “it’s only fragile once, and you didn’t need it on time...

Every time I order from Amazon and I see it coming UPS I know that it’s going to arrive crushed and late. UPS’s motto should be “it’s only fragile once, and you didn’t need it on time anyway”

 – About 1 Month ago.

I move around alot, my PC has been shipped in original manufacturers box twice around the world with DHL without a scratch. Use UPS once and it got destroyed, managed to crush a heavy duty steel case...

I move around alot, my PC has been shipped in original manufacturers box twice around the world with DHL without a scratch. Use UPS once and it got destroyed, managed to crush a heavy duty steel case and warp it so much it destroyed the internals.....and...it came back in an even worse state after a damage inspection. As an engineer I know the forces required to do such damage and god only knows what hit it....multiple times!! I swear it was no accident!

 – About 1 Month ago.

65-hour work weeks for 10-months and then 70-75 hours a week. (Legally)...

65-hour work weeks for 10-months and then 70-75 hours a week. (Legally)

 – About 1 Month ago.

Trump is going to significantly raise Amazon rates at the United States Post Office(The Mail).

UPS will get 150% more Amazon volume within 18-months.

Huge profits ahead for...

Trump is going to significantly raise Amazon rates at the United States Post Office(The Mail).

UPS will get 150% more Amazon volume within 18-months.

Huge profits ahead for UPS. Drivers will deliver 2-3 more parcels on each residential delivery. Instead of 3-4 stops per block it will grow to 10-14 per street.

Hours are the issue now and labor just liost 4-5 in Supreme Court. Seven 13-hour days coming in two shifts. Mon-Saturday & Sunday-Friday.

 – About 1 Month ago.

Whenever I order something online and I see UPS is delivering it my heart sinks. I’ve been screwed over 3 times but yesterday makes me want to bang my head into a wall. I ordered a $200 item off...

Whenever I order something online and I see UPS is delivering it my heart sinks. I’ve been screwed over 3 times but yesterday makes me want to bang my head into a wall. I ordered a $200 item off eBay. Got an email saying it was going to be here yesterday, May 21. Waited all day and nothing, I left for work in the evening and my parents were home. They saw a ups truck stop in front of the house but the driver never got out and just drove away. I get an email saying it was delivered to my porch but it wasnt. Now today I call customer service and they put me in contact with the facility in my town. The incredibly rude associate spoke to me as if I was trying to scam them, interrupted me when I was trying to explain what the driver did, then told me I need to file a police report. I f%@king hate UPS.

 – About 1 Month ago.

UPS will not mail or carry wood. I tried to sent a gun stock just the wood nothing else and they wood not sent it
I can't understand this it is just a piece of wood....

UPS will not mail or carry wood. I tried to sent a gun stock just the wood nothing else and they wood not sent it
I can't understand this it is just a piece of wood.

 – About 1 Month ago.

We are a small business in Indiana who UPS refuses to pick up from because one of our customers owes them $163.44. How does this make any sense? They don't want to make money because someone not...

We are a small business in Indiana who UPS refuses to pick up from because one of our customers owes them $163.44. How does this make any sense? They don't want to make money because someone not related to us owes them Dumbasses.

 – About 1 Month ago.

UPS & Teamsters is a marriage made in Heaven. Never before has two combined to be the most profitable, lucrative partnership in the shipping industry.

UPS hourly employees do 70% more...

UPS & Teamsters is a marriage made in Heaven. Never before has two combined to be the most profitable, lucrative partnership in the shipping industry.

UPS hourly employees do 70% more productive hours when directly compared to the USPS or FedEx. UPS is able to maintain this at only 28% more cost on the top-line.

It's a win/win business model while all the time in the public arena it's showcased as a bad relationship.

UPS/IBT dominating the world of ecommerce.

7-work days on the horizon in the second half of 2018 & beyond. Monday to Sunday.

 – About 1 Month ago.

Go f%@king die UPS. Confirmed delivery window: NOPE, On time delivery: NOPE, Website update to reflect that i dont need to spend my whole f%@king saturday at home waiting for you: NOPE...

Go f%@king die UPS. Confirmed delivery window: NOPE, On time delivery: NOPE, Website update to reflect that i dont need to spend my whole f%@king saturday at home waiting for you: NOPE

 – About 1 Month ago.

FedEx superior! UPS inferior!...

FedEx superior! UPS inferior!

 – About 1 Month ago.

package taking days and days to get here, "Rescheduled Delivery"... f%@k UPS...

package taking days and days to get here, "Rescheduled Delivery"... f%@k UPS

 – About 1 Month ago.

UPS is in deep negotiations to deliver Saturday & Sunday like the post office. Trump is trying to double the parcel rates at the United Stated Post Office.

This will create more jobs at...

UPS is in deep negotiations to deliver Saturday & Sunday like the post office. Trump is trying to double the parcel rates at the United Stated Post Office.

This will create more jobs at UPS. Employees will work Sunday to Thursday & Tuesday thru Saturday.

You could order your Amazon package on Friday and be enjoying it on Sunday!

Also looking into 13-hour shifts. That's around $110k a year for high school graduates.

:-)

 – About 1 Month ago.

$450, signature required package. After 7 PM. Have seen 4 different UPS trucks heading back towards the depot that I live 4.1 miles away from. Last stop of the route?...

$450, signature required package. After 7 PM. Have seen 4 different UPS trucks heading back towards the depot that I live 4.1 miles away from. Last stop of the route?

 – About 1 Month ago.

Facility outage in SF, all packages are delayed......

Facility outage in SF, all packages are delayed...

 – About 1 Month ago.

UPS is seriously the worst! Their tracking is useless too. They say they've delivered the package when they leave it outside the building. And they lie to customers. Get your package delivered by...

UPS is seriously the worst! Their tracking is useless too. They say they've delivered the package when they leave it outside the building. And they lie to customers. Get your package delivered by a pigeon, not UPS!!!

 – About 1 Month ago.

ups driver didnt feel like spending the 10 seconds it takes to buzz into my apartment or take the elevator to the second floor to drop it off, so they just claimed to have tried even thought they very...

ups driver didnt feel like spending the 10 seconds it takes to buzz into my apartment or take the elevator to the second floor to drop it off, so they just claimed to have tried even thought they very clearly didnt. this is the 4th time they have done this. when i tried to call to ask about it, the guy just asked if i would like my package delivered (yes!!) and then signed me up for their membership program, immediately after i said i didnt want to join. cool.

 – About 1 Month ago.

Our regular UPS driver is ill-tempered, nasty, and has now resorted to name-calling and threatening to withhold deliveries. Where is QC? This guy should be fired immediately....

Our regular UPS driver is ill-tempered, nasty, and has now resorted to name-calling and threatening to withhold deliveries. Where is QC? This guy should be fired immediately.

 – About 1 Month ago.

Waited all day for an overnight package. Zip 90028. Of course Lupita didn't feel like work today so decided to bring back half her truck to the facility. Lazy CA POS....

Waited all day for an overnight package. Zip 90028. Of course Lupita didn't feel like work today so decided to bring back half her truck to the facility. Lazy CA POS.

 – About 1 Month ago.

UPS is the worst thanks to Teamster socialist bums. Cant Fire them so your stuck with the laziest humans in North America doing a physical job. Don't worry though, Bezos is about to put them out...

UPS is the worst thanks to Teamster socialist bums. Cant Fire them so your stuck with the laziest humans in North America doing a physical job. Don't worry though, Bezos is about to put them out of business because Dave Abney is a f%@k boy.

 – About 1 Month ago.

I sent a package in October 2017 returning equipment. On January 2, 2018, I was charged $425 for not returning aforementioned equipment. It was then I discovered they lost my package (I was never...

I sent a package in October 2017 returning equipment. On January 2, 2018, I was charged $425 for not returning aforementioned equipment. It was then I discovered they lost my package (I was never notified). I filed a claim and it took me over 4 months to get a check in the amount of $108.48. I was later told I should have declared it and paid extra to have then deliver my package. UPS does not care about their customers. We are a drop in their Big bucket!

 – About 1 Month ago.

First they said the business was closed, but oh wait its residential. Try to contact no response phone and email. Next day they said I agreed to pick it up. No I have never agreed to pick packages up....

First they said the business was closed, but oh wait its residential. Try to contact no response phone and email. Next day they said I agreed to pick it up. No I have never agreed to pick packages up. I tried to call local office they just picked up and hung up. I emailed again no response yet.

 – About 1 Month ago.

So yet again I ordered components from a vendor that only ships UPS. When I order from a company like DigiKey I always select USPS or FedEx. I've never had UPS deliver a package on time. Well, no...

So yet again I ordered components from a vendor that only ships UPS. When I order from a company like DigiKey I always select USPS or FedEx. I've never had UPS deliver a package on time. Well, no surprise when this component I need that was scheduled to arrive today just got changed (for no reason) to Wednesday. It's just stuck in their Jacksonville hub. This happens all the time.

If I never had to deal with UPS again I would be very happy. Everything we ship out is USPS, FedEx, or DHL. We've hardly had problems with any of those. Just UPS gives us endless headaches.

 – About 1 Month ago.

Guaranteed Sat 1:30pm delivery = FAIL. Used high delivery volume as excuse = #FAIL. Told delivery by 5:00pm = FAIL. Told local office will call within 1 hour = FAIL....

Guaranteed Sat 1:30pm delivery = FAIL. Used high delivery volume as excuse = #FAIL. Told delivery by 5:00pm = FAIL. Told local office will call within 1 hour = FAIL.

 – About 1 Month ago.

my package has been "ot for delivery" for 3 days
and everyday trhey say its on its way!

i would try hard to not have somethging shipped by UPS...

my package has been "ot for delivery" for 3 days
and everyday trhey say its on its way!

i would try hard to not have somethging shipped by UPS

 – About 1 Month ago.

$1,700 laptop being held somewhere(probably in a hot truck),because my signature is required and I can't guess the time they will show up.You would think for packages that require signatures...

$1,700 laptop being held somewhere(probably in a hot truck),because my signature is required and I can't guess the time they will show up.You would think for packages that require signatures they'd be a little more organized about the time of day most people are at home.My 2 day shipping is turning into a week and my laptop is baking away somewhere....thanks.

 – About 1 Month ago.

Been watching the tracking and seriously wondering why the hell it took them 11 hour to get somewhere that is 4 hours away? And why they even choose to stop at that location in the first place when...

Been watching the tracking and seriously wondering why the hell it took them 11 hour to get somewhere that is 4 hours away? And why they even choose to stop at that location in the first place when it's only 2 hours away from me? Like you think being in a busy area like Orlando that they have trucks that just head directly to Orlando. Not I guess take several stops before dropping it off at Jacksonville. I never had one of my packages stop at Jacksonville first before Orlando. And my other orders have came from New York or California. Not f%@ken Alabama. I sware, UPS just purposely taking forever with their bs so people will pay for 1 day shipping the next time they ship something. A company shouldn't intent make one service shitter than it should be to make another service seem more appealing. If I pay for one day service I expect it to come in one day. But if I then decid I rather pay for a 5 day delivery wait than I expect there be a reason to justify it taking 5 days to ship something 8 hours away from me.

 – About 1 Month ago.

Ups suck. Mechanical failure on 3 out of every 5 shipments. DHL wayyyyy better...

Ups suck. Mechanical failure on 3 out of every 5 shipments. DHL wayyyyy better

 – About 1 Month ago.

UPS sucks the customer service is just "lip service" they do not care about the customer at all ...

UPS sucks the customer service is just "lip service" they do not care about the customer at all

 – About 1 Month ago.

My package went to Texas where i live and now its in Colorado? This makes no sense to me......

My package went to Texas where i live and now its in Colorado? This makes no sense to me...

 – About 1 Month ago.

UPS really disappointed me I bought a set of four wheels and tires mounted and balance for my truck from carid and they said you will receive all four within a week on the same day and i got ups to be...

UPS really disappointed me I bought a set of four wheels and tires mounted and balance for my truck from carid and they said you will receive all four within a week on the same day and i got ups to be the carry. And it became the day for the deliver date so i had my mom stay home wait all day and sign the package when i was at work. Of course they came well after i got home from work i found they only and one of the wheel and tire on the truck and not the other 3. i told the driver where are the other 3 and he said well where kinda f%@k up all we can do is carry one and i said i have an appointment with the dealership in 3 days from now to install them with my level kit. The driver said well i can get some else to drop off the rest tomorrow. Hopefully. I called service later and all they did was hang up on me with my situation.

 – About 1 Month ago.

A piece of furniture was supposed to arrive yesterday, then they pushed the date to today. Now they add another 3 days, even though the item is already in the area. No explanation at all, what a joke....

A piece of furniture was supposed to arrive yesterday, then they pushed the date to today. Now they add another 3 days, even though the item is already in the area. No explanation at all, what a joke.

 – About 1 Month ago.

UPS absolutely sucks! A friend of mine sent a package to me from another country and they say they "attempted delivery" twice but I was in both days, expecting the package and ABSOLUTELY...

UPS absolutely sucks! A friend of mine sent a package to me from another country and they say they "attempted delivery" twice but I was in both days, expecting the package and ABSOLUTELY NOBODY CAME TO THE DOOR! Also, I'm being made to pay for duty and taxes, fair enough, but I'm actually paying MORE than my friend to initially send it! Now I have to pick the package up from their cargo hold because they're going to "attempt delivery" one more time before they send it back and God knows if they're actually going to do that! UPS sucks and I sincerely hope they go out of business.

 – About 1 Month ago.

ANYONE WITH A HEARTBEAT CAN BE A MANAGER OR SUPERVISOR THERE EXPERIENCE OR NOT ANOTHER PROBLEM IS THEY STOP CARING ABOUT THE WORKERS THAT DO THE PHYSICAL PART OF THE JOB...

ANYONE WITH A HEARTBEAT CAN BE A MANAGER OR SUPERVISOR THERE EXPERIENCE OR NOT ANOTHER PROBLEM IS THEY STOP CARING ABOUT THE WORKERS THAT DO THE PHYSICAL PART OF THE JOB

 – About 1 Month ago.

I have been working for ups for 25+ years an the main problem is CORPORATE OFFICE to many people are in positions they shouldn’t be in.UPS has been suckered into a system that cost them over $300+...

I have been working for ups for 25+ years an the main problem is CORPORATE OFFICE to many people are in positions they shouldn’t be in.UPS has been suckered into a system that cost them over $300+ million dollars name Orion so when your package arrive late blame Orion not the driver. The only thing they care about is making their numbers. I can honestly say that I use to love my job but now I’m like thousands of my coworkers it’s a paycheck

 – About 1 Month ago.

UPS FAILS ONCE AGAIN!

I order wine by the case from WSJ Wine quite often. What just happened is typical. We are home, lights are on, music is playing. The UPS driver has a case of wine...

UPS FAILS ONCE AGAIN!

I order wine by the case from WSJ Wine quite often. What just happened is typical. We are home, lights are on, music is playing. The UPS driver has a case of wine for me. Instead of bringing up the wine and ringing the doorbell, they bring up the "non Delivery" sticker, places it on our door and leaves (drives away quickly). We see them, but they are too fast for us and don't look back. The don't ring the wine to the door, just the sticker. This has happened multiple times. Calling a complaining does NO good. They claim the drivers don't have a cell phone - true BS. Now, I'll have to wait until Monday and try to be by the door so they don't do it again. Fortunately, it is cold out here in Wisconsin so the wine won't be ruined like it has in the past(although bouncing around in a UPS track for 2 days won't help). This has happened at both our houses in WI and FL. It appears to be the same everywhere. The drivers are taught to NOT deliver if possible. That's probably why I see the Amazon trucks in our neighborhood more and more and UPS less and less. It's not difficult to understand why. I asked WSJ Wine to deliver via FedEx, but they won't. Perhaps when I cancel my WSJ Wine account they might notice.

Thanks for letting me vent...

 – About 1 Month ago.

I'm having a nightmare with UPS. I shipped a package (an oil painting) on the 3rd of May via printing the label from my UPS account. The client requested an address change so I called to intercept...

I'm having a nightmare with UPS. I shipped a package (an oil painting) on the 3rd of May via printing the label from my UPS account. The client requested an address change so I called to intercept and redirect the package on the 7th. They informed me that they had no shipping history of the package so there must have been a glitch on the website but they would redirect it. Last I spoke to them, they had intercepted the package and was redirecting it to the new address. This morning, I get an email that it is at my local UPS hub and being held for pick up. After spending an hour on the phone with them, they say since they don't know the origin of the glitch there is nothing they can do. I have to go pick the package up from my local hub, pay the interception fee, and pay the return to sender fee. So the original postage was $29 + interception $35 + return $29 and I have no resolve.

I now have to pick it up and relabel it again, which is another $29. Total spent -- $122. The customer is in a wheelchair and must use UPS for packages because USPS will just leave a note for her to pick it up and she can't.

I WILL NOT be using UPS again. This was a terrible experience. In the future, I will be using DHL for delivery.

 – About 1 Month ago.

f%@k UPS!!! They are so worried about " liability". Just leave the damn package. In one day I got three packages one from fed ex, one from USPS, and one from UPS. They all were very expensive...

f%@k UPS!!! They are so worried about " liability". Just leave the damn package. In one day I got three packages one from fed ex, one from USPS, and one from UPS. They all were very expensive products. The FedEx package and USPS was worth over $1200 dollars(computer and monitor). FedEx USPS delivered it without a problem. No signiture needed. The UPS guy was delivering my mattress ($300) and refused to leave it without a signature. Even when I gave him written permission to leave the package he still didn't do it. I know UPS want to minimise stolen packages but HOW ABOUT LETTING THE CUSTOMERS DETERMINE IF IT NEEDS A SIGNATURE?!! They said "it's up to the driver because it's their liability"
First thing way to never stick up for your employees. Second how about I DETERMINE IF A PACKAGE HAS A STEAL RISK OR IF ITS VALUABLE ENOUGH TO WARRANT THAT?!!!
Plus their call line is USELESS. They might as well never have one.
I WILL TRY MY HARDEST TO NEVER USE UPS AGAIN. I also invest in stock and I'm selling all my UPS stock and putting it into FedEx. At least they give a f%@k.

 – About 1 Month ago.

UPS has gone way downhill. As an eBay seller, I can say USPS is actually doing a better delivery job than they are.

I was supposed to have a delivery of May 9th. I waited all day for...

UPS has gone way downhill. As an eBay seller, I can say USPS is actually doing a better delivery job than they are.

I was supposed to have a delivery of May 9th. I waited all day for it. Finally, UPS driver shows up in my cul de sac at 7PM, does a u-turn and leaves. I immediately check tracking status and at 7:03 PM it states an exception???? I call UPS to find out what's up with my delivery. I'm told I'll get a call back the following day. May 10th I have two voicemails left the night before. The first VM states that the package is severely damaged, with a big hole in it. The next VM states there is a small hole and the package will be delivered on May 10th. Here it is 5PM and I'm still waiting on that delivery. I call UPS customer service, which is a total waste of time. You'd think I'd be first delivery, provided it wasn't delivered, as expected on the 9th.

This isn't the first time I've heard the "damaged" excuse. This has happened before, along with excuses of my address being incorrect (isn't incorrect for USPS or FedEx).

Any future purchase will be preceded with an email to the seller as to whether they can use an alternative shipping service, as I am through with UPS.

 – About 1 Month ago.

I have been frustrated with UPS for quiet sometime. I buy often from Amazon (keeps me out of WallyWorld) and more times than not if UPS is used they hose up my order. Time and time again I will use...

I have been frustrated with UPS for quiet sometime. I buy often from Amazon (keeps me out of WallyWorld) and more times than not if UPS is used they hose up my order. Time and time again I will use their tracker, see that "package has been left on porch" only to have it not there. Most of the time it is on my porch in the morning when I leave for work because they dropped it off at the wrong address. I have lost packages with them.

One time I ordered a lawn mower and UPS delivered. It was a big box. I waited outside in case UPS went to the wrong address I could send them back over to my house. They managed to get to my driveway then pushed the box out the back door. Two two front wheels were broken and it took a full month to get the package replaced. Plus UPS was a giant pita when I filed a complaint.

Generally, I find out who the seller uses before buying anything. If it is UPS I tell them why I am buying somewhere else. UPS sucks so bad now that USPS is better....

Sheesh!

 – About 1 Month ago.

I paid these assholes for next day delivery. It was never delivered. ...

I paid these assholes for next day delivery. It was never delivered.

 – About 1 Month ago.

Dumb bastard's had me pay extra for the Next Day Air; To still bring my package in 7 days....

Dumb bastard's had me pay extra for the Next Day Air; To still bring my package in 7 days.

 – About 1 Month ago.

UPS is bullshit. They're inept investigations are meaningless. Let customers into the vans to correct the errors made by their incompetent employees...

UPS is bullshit. They're inept investigations are meaningless. Let customers into the vans to correct the errors made by their incompetent employees

 – About 1 Month ago.

I’m waiting on a package that has a scheduled time of between 10:15-2:15. It’s now 4:25 and I’ve been wasting this entire day waiting for these assholes to deliver my stuff. I don’t usually...

I’m waiting on a package that has a scheduled time of between 10:15-2:15. It’s now 4:25 and I’ve been wasting this entire day waiting for these assholes to deliver my stuff. I don’t usually get packages but it seems like every time I do, they’re late as hell and or they say “No one was there when we attempted to deliver.” These jackasses are the U-Haul of delivery companies.

 – About 2 months ago.

My vet had my dog's heart medicine shipped by ups. The package was 6 days late. My dog died. I will sue ups....

My vet had my dog's heart medicine shipped by ups. The package was 6 days late. My dog died. I will sue ups.

 – About 2 months ago.

my package arrived in my state THEN LEFT TO GO TO ANOTHER STATE...

my package arrived in my state THEN LEFT TO GO TO ANOTHER STATE

 – About 2 months ago.

first off paid this shit is overpriced, i then paid extra 8$ to get my package at 10:30am-12:30pm its 5pm now, fedex and usps has already done their deliveries in my neighborhood, why do people still...

first off paid this shit is overpriced, i then paid extra 8$ to get my package at 10:30am-12:30pm its 5pm now, fedex and usps has already done their deliveries in my neighborhood, why do people still use UPS?

 – About 2 months ago.

I have been having problems for years. Lost medical reports, later found, notices that "we were here" when my two dogs never barked at knock or any commotion, and I was looking for delivery, ...

I have been having problems for years. Lost medical reports, later found, notices that "we were here" when my two dogs never barked at knock or any commotion, and I was looking for delivery, "will be back tomorrow between 12 and 2 OR after five", make arrangements for place to leave package with carrier, who is soon changed to another carrier, and this was with packages only to be left with signature. I called a shipper today to complain, and was told they did not receive other complaints, only me.

PLEASE, when you have problems call the shipper, ask for some other method of delivery, threaten to not buy there if UPS shipping only shipper, if you can do that. I have had NO problems with USPS, or Fed Ex. Both are close, leave slips and I can easily pick up. UPS is one half hour away, open during business hours, changed to 6PM, and you can expect a line. Now charge $30 to change delivery address, used to be free. As long as the shippers use them, and will not even use other shippers they also use, as their system is all locked up, problems will persist.

Lets all say: "I'm mad as hell and I'm not going to take it anymore!"

 – About 2 months ago.

ship from GA to AL should consider 1 day, but UPS in Atlanta try to make it 2 days in every order my customer purchase >...

ship from GA to AL should consider 1 day, but UPS in Atlanta try to make it 2 days in every order my customer purchase >

 – About 2 months ago.

UPS is the worst company ever! They never get anything right. Packages Are ALWAYS delayed. When you try to call customer service, the agents barely speak English!...

UPS is the worst company ever! They never get anything right. Packages Are ALWAYS delayed. When you try to call customer service, the agents barely speak English!

 – About 2 months ago.

These mutha... Ordered a new gaming rig a few weeks ago. Got an email from UPS yesterday saying it'd be delivered today between 9:45am and 1:45pm and required a signature so I stayed home from...

These mutha... Ordered a new gaming rig a few weeks ago. Got an email from UPS yesterday saying it'd be delivered today between 9:45am and 1:45pm and required a signature so I stayed home from work today to make sure I was here. Hardly slept last night cause I was so excited. It's now after 3pm... No sign of UPS. Check the tracking number... last scan was 2:30pm at a location roughly 3 hours away... Estimated delivery date/time has not changed but there ain't no way in hell it's gettin here today... Now what? I'm supposed to stay home Monday too? Thanks a lot UPS. GTH.

 – About 2 months ago.

Lies about being a delay due to weather though were no weather issues in Syracuse or Buffalo. You service sucks!...

Lies about being a delay due to weather though were no weather issues in Syracuse or Buffalo. You service sucks!

 – About 2 months ago.

"Severe weather conditions have delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time. "

But what they mean is that we shipped the box...

"Severe weather conditions have delayed delivery. / Your shipment is scheduled to arrive today after the delivery commitment time. "

But what they mean is that we shipped the box to the wrong city and now it won't make it in time for overnight service. The "severe" weather at hand is light rain! How about you route it to the correct end destination next time and stop making excuses.

 – About 2 months ago.

UPS sucks because Next Day Air don't arrive the next day. It's a one-hour flight, or a four-hour drive, but "due to operating conditions, your package may be delayed.", and it is....

UPS sucks because Next Day Air don't arrive the next day. It's a one-hour flight, or a four-hour drive, but "due to operating conditions, your package may be delayed.", and it is.

 – About 2 months ago.

William Stubb's severed legbone is on the wall of the ups hub breakroom in Atlanta....

William Stubb's severed legbone is on the wall of the ups hub breakroom in Atlanta.

 – About 2 months ago.

Nothing more than revolting service, the driver drove right past me talking on Cellphone, UPS claim I have a wrong address What a lie. The issue is they been coming here fifteen years driver are...

Nothing more than revolting service, the driver drove right past me talking on Cellphone, UPS claim I have a wrong address What a lie. The issue is they been coming here fifteen years driver are idiots

 – About 2 months ago.

Cheyyyryl has analll. Sexx with bigjimm...

Cheyyyryl has analll. Sexx with bigjimm

 – About 2 months ago.

UPS sucks because they gave me an estimated delivery window of 10:30 A.M. - 12:30 P.M. It's 4:15 PM and the package is nowhere to be seen....

UPS sucks because they gave me an estimated delivery window of 10:30 A.M. - 12:30 P.M. It's 4:15 PM and the package is nowhere to be seen.

 – About 2 months ago.

UPS sucks because they delivered other packages to my address (apartment building) but not mine- the package briefly showed as delivered on UPS' online tracking before reverting to its undelivered...

UPS sucks because they delivered other packages to my address (apartment building) but not mine- the package briefly showed as delivered on UPS' online tracking before reverting to its undelivered status. This indicates to me that it was on the truck but they didn't bother dropping it off. There's a full time doorman on duty. UPS sucks.

 – About 2 months ago.

Delay: Emergency Situation or Severe Weather. I'm in Houston and the package from CA. I don't see any weather issues. ...

Delay: Emergency Situation or Severe Weather. I'm in Houston and the package from CA. I don't see any weather issues.

 – About 2 months ago.

Access point was at an abandoned gas station in 8 miles from my house only to not have the package ready for pick up there. Didn't ask for my package to be delivered to an access point. ...

Access point was at an abandoned gas station in 8 miles from my house only to not have the package ready for pick up there. Didn't ask for my package to be delivered to an access point.

 – About 2 months ago.

UPS sucks in every possible way there is to suck. They take sucking to weapons grade level. Their excuses for delays also suck.

Packages originating in California seem to be the most...

UPS sucks in every possible way there is to suck. They take sucking to weapons grade level. Their excuses for delays also suck.

Packages originating in California seem to be the most problem prone. For f%@ks sake, I order stuff from Denver all the time and more than half of that city is perpetually stoned and they don't f%@k up nearly as bad.

According to their sucky website, they have no current alerts affecting deliveries but I got 2 emails yesterday and 4 today saying that some emergency condition or severe weather is causing delays. They don't seem to know which is causing the problem.

Checking the doppler radar for the southwest United States indicates nothing more than some scattered light rain in Arizona and New Mexico.

On the other hand, my FedEx package that shipped the same day and was supposed to take 4 days arrived in 2 days.

 – About 2 months ago.

My package origin is only 5 hours away. They got the package Sunday. It sat in NC until Tuesday with an update at 5-6 am Monday:

"DUE TO OPERATING CONDITIONS, YOUR PACKAGE MAY BE...

My package origin is only 5 hours away. They got the package Sunday. It sat in NC until Tuesday with an update at 5-6 am Monday:

"DUE TO OPERATING CONDITIONS, YOUR PACKAGE MAY BE DELAYED. / DELIVERY WILL BE RESCHEDULED."
https://imgur.com/a/veIBsG8

They went 3 hours out of their way to drop the package off at an Atlanta distribution center and now its just sitting there all day since 7 am. The total travel time on this package will be at least 11 hours over 4 days. Why are they even in business? So help me god if they break what's in the package.

 – About 2 months ago.

3 day shipping turned into 7 day shipping with my package sitting in my local hub for 3 days...

3 day shipping turned into 7 day shipping with my package sitting in my local hub for 3 days

 – About 2 months ago.

UPS never delivers to me. They always claim they tired then leave it at an access point two days later. I never even get a slip on the door saying they tried. I don't think they care to do...

UPS never delivers to me. They always claim they tired then leave it at an access point two days later. I never even get a slip on the door saying they tried. I don't think they care to do their jobs now that access points are a thing. The access point is constantly over flowing.

 – About 2 months ago.

I was going to create this page, but I see someone else already did.

Online apps and website send you into loop of "sign up" "this account is already registered - sign in"...

I was going to create this page, but I see someone else already did.

Online apps and website send you into loop of "sign up" "this account is already registered - sign in" only to get dumped back to "sign up"

Called customer service............don't waste your time.

 – About 2 months ago.

ups delivered package to my door backed truck into my Lincoln and busted the grill drove off and said nothing and I had to fix it myself and after that every package I would get would get here in the...

ups delivered package to my door backed truck into my Lincoln and busted the grill drove off and said nothing and I had to fix it myself and after that every package I would get would get here in the middle of the night like midnight so I put up driveway sensors and motion lights ordered a tiller woke up one morning with that box in front of my door where I could not get it open had to go out back door and AROUND THE HOUSE FINE JOB

 – About 2 months ago.

UNCOORDINATED
PUSSYASS
SOMABITCHES

I hate ups wish i could just sue their incompetent asses. There's a larger than life map when you drive in the complex but they never...

UNCOORDINATED
PUSSYASS
SOMABITCHES

I hate ups wish i could just sue their incompetent asses. There's a larger than life map when you drive in the complex but they never deliver my packages correctly.
Then i asked for a package to be held at the facility and although there is a store a mile away these dumb f%@ks make me drive 13miles. so bottom line my 20 dollar order cost me 3 extra days another 10bucks in gas and four mofo phone calls dealing with this shit!

 – About 2 months ago.

This is the shittiest tracking system out of all delivery services. Pitiful....

This is the shittiest tracking system out of all delivery services. Pitiful.

 – About 2 months ago.

"A non-UPS labour dispute has delayed delivery. We're working to deliver your package as quickly as possible."...

"A non-UPS labour dispute has delayed delivery. We're working to deliver your package as quickly as possible."

 – About 2 months ago.

UPS Access Point is a disaster! Why are they doing this - it just started in the Washington DC area. What is the point of shopping online online because I have to travel 8 blocks (I don"t have a...

UPS Access Point is a disaster! Why are they doing this - it just started in the Washington DC area. What is the point of shopping online online because I have to travel 8 blocks (I don"t have a car) from my home to pick up all of my packages. The shop is not in a safe area, they often can't find the package and they return it if you don't pick it up within 5 days. SO if I am traveling, as happenned last week, they returned my package. When Fedex delivers. they allow for special instructions (toss over the garden wall) UPS offers no such option.

Also, they only come by one time and stick a note on your door. I have gone on the UPS website to arrange for signature release and it does not work. I have told several vendors (La Tienda, Peruvian Connection, Amazon) that unless they send packages via FedEx, I won't be shopping with them.

What a pain!

 – About 2 months ago.

I work in San Francisco Bay Area for a Builder Product Ventilation Company, And we are going THRU IT with UPS right now.
They have managed to LOSE FULL SHIPMENTS of Ventilation Fans in which...

I work in San Francisco Bay Area for a Builder Product Ventilation Company, And we are going THRU IT with UPS right now.
They have managed to LOSE FULL SHIPMENTS of Ventilation Fans in which are going to job sites in Bay Area; and the worst thing is; they have NO IDEA WHERE THEY WENT!!!! Our company is truly thinking about stopping all dealings with UPS ; maybe using FED EX instead. And UPS CLAIMS> WORTHLESS. They do NOTHING for you!!

 – About 2 months ago.

Their geography of Canada sucks - they lost my package once. Instead of delivering it to me, they found a TUNNEL in the Greater Vancouver area that had the same name and tried to deliver it there!!!...

Their geography of Canada sucks - they lost my package once. Instead of delivering it to me, they found a TUNNEL in the Greater Vancouver area that had the same name and tried to deliver it there!!! Thank god I don't have to deal with them as much as the rest of you... I don't hold back in telling companies (like Apple) that their service is garbage and unreliable. Today I got whammed again. I ordered something on overstock.com and it was shipped to Buffalo NY - waaay on the other side of the continent. ** UPS= U PIECEA SHIT**

 – About 2 months ago.

I have waited for my package the whole day!!!! The f**king UPS even did not knock the door but only left a message!!!! F*** U!!!! UPS sucks!!!!...

I have waited for my package the whole day!!!! The f**king UPS even did not knock the door but only left a message!!!! F*** U!!!! UPS sucks!!!!

 – About 2 months ago.

Cheryulll is a sex slave to CEO abney...

Cheryulll is a sex slave to CEO abney

 – About 2 months ago.

So, the nobs at UPS said they would deliver my package by the end of the day. Guess what its the end of day! The f%@kers had the nerve to say they'd deliver it by the end of the day, so I had to...

So, the nobs at UPS said they would deliver my package by the end of the day. Guess what its the end of day! The f%@kers had the nerve to say they'd deliver it by the end of the day, so I had to organize my schedule in order to receive my package. Expect they didn't. Because they're incompetent like that. Little f%@ks. And they had the nerve to say that they attempted to deliver it, even when they didn't taking off a day on their "three day before return to sender" policy. Furthermore, they changed the tracker notifications all into destination scans from out for delivery. f%@king lying scum. Little shits need to get fired and go bankrupt.

 – About 2 months ago.

We bought an Ipad for my son’s birthday. It was to be delivered Wednesday. At around 7 pm we get notification via email that it has been delivered and signed for by “Brian”. One problem, we...

We bought an Ipad for my son’s birthday. It was to be delivered Wednesday. At around 7 pm we get notification via email that it has been delivered and signed for by “Brian”. One problem, we don’t know a Brian and have no neighbors by that name. When we call them, they tell us it was accidentally dropped off at a different address (which happens to be in a completely different county). They give me the address it was dropped off at after telling me it’s against their rules to do so. We drove down to this address and it ended up being a apartment complex. Couldn’t locate Brian or any staff at night so we call back the next day. They tell me they have no record of me calling originally and they open a claim ONLY after I get permission to do so from Apple (why? I bought it dick heads). They tell me they’ll call me back by 7pm (it’s 2pm). No call. I call the next day, they tell me the driver was contacted and he went back and spoke to Brian who magically doesn’t remember where the package went and can’t locate it. I call Apple to get my replacement and UPS is saying they are at no fault and holding up my replacement from being shipped until they complete their full investigation. UPS is a piece of shit company, I pray to GOD it goes out of business in my lifetime.

 – About 2 months ago.

UPS is the worst company I have ever dealt with, they packaged and sent out my package, damaged it and now say I am responsible. Never do business with them you're better off with any other...

UPS is the worst company I have ever dealt with, they packaged and sent out my package, damaged it and now say I am responsible. Never do business with them you're better off with any other courier or just lighting the package on fire.

 – About 2 months ago.

UPS are not only liars but thieves and extortionists with attitude



What they are doing by implying their fees are duty is a bold face Lie
UPS & FEDEX is losing repeat...

UPS are not only liars but thieves and extortionists with attitude



What they are doing by implying their fees are duty is a bold face Lie
UPS & FEDEX is losing repeat clients for on line retailers with this charade of duty brokering

Here is a link from Canadian Border services on how to avoid he UPS and FEDEX duty extortion

http://trueler.com/2010/09/13/ups-brokerage-fees-total-scam-fraud-cheating-avoid-it/comment-page-9/


CONSUMER SPEAK WITH YOUR WALLET!!!
BOYCOTT SITES SHIPPING WITH UPS & FED EX

 – About 2 months ago.

The office employees at the 55 Glenlake office SUCK!!!!! They are the worst drivers ever. I had to brake for one cutting me off while he was leaving this office. This is not the first this has...

The office employees at the 55 Glenlake office SUCK!!!!! They are the worst drivers ever. I had to brake for one cutting me off while he was leaving this office. This is not the first this has happened to me and I have observed this happening to others.

 – About 2 months ago.

Worst delivery company ever - they have lost several packages of mine over the years and are usually late on delivery by up to two months! I have also had items arrive severely damaged, like the...

Worst delivery company ever - they have lost several packages of mine over the years and are usually late on delivery by up to two months! I have also had items arrive severely damaged, like the coffee table that was shipped through UPS that arrived at my house with the glass top in a million little pieces. Most recently, I placed an order online and the merchant shipped the product through UPS on 3/24. It was supposed to arrive on 4/3 and it never came. Today when I called the merchant, they told me that UPS lost the package!! Of course, nobody from UPS notified me or the merchant to let us know. I wonder if these merchants are aware of what a screw-up UPS is and if so, why do they continue to ship through them?! So frustrating!!

 – About 2 months ago.

UPS sucks because they drop the damn ball -- every time!

Their drivers choose not to leave packages in safe and identified locations at the residence... then they whisk it away to a...

UPS sucks because they drop the damn ball -- every time!

Their drivers choose not to leave packages in safe and identified locations at the residence... then they whisk it away to a Quick Access Point, and cause interminable delays in rescheduling the delivery. So here I am with an urgent delivery I was supposed to have received Tuesday and they are telling me I need to wait until Friday to have it redelivered. Again.

So done with UPS -- personally and for my business needs, and done with vendors using UPS, too.

Quick Access Points were probably thought up by some schmuck who figured out how much not delivering packages would save a delivery company -- but it will be the death knell for their business.

 – About 2 months ago.

If you can't handle the work load, then don't except the packages! Nothing more frustrating than ordering a package, paying the extra shipping cost to have it delivered in the shortest amount...

If you can't handle the work load, then don't except the packages! Nothing more frustrating than ordering a package, paying the extra shipping cost to have it delivered in the shortest amount of time possible, to end up getting your package several days late. It's straight up ripping off your customers. If you offered something for not being on time, that would be one thing, but you don't even attempt to do that. Also why would you have my package pass by the city I am in during shipping, LITERALLY, then ship it several hours back down to my city. Seems to me, a lot of you delivery problems have to do with lack of efficiency. I ordered a package and used standard USPS shipping from Florida to Oregon and got it in 3 days. Paid for 3 day shipping at UPS to have a package come from California to Oregon, took 5 days. SERIOUSLY!!!! Get it together. You use to be one of the best delivery services, now one of, if not the worst. Such a shame :(

 – About 2 months ago.

this is thrid time UPShit had scewed up and its the last time i us them, will pay the FED-X fee and get my package...

this is thrid time UPShit had scewed up and its the last time i us them, will pay the FED-X fee and get my package

 – About 2 months ago.

UPS web says package deliverd on front porch,been home all day no door bell ringing no knock,no package on front porch cust service says its been delivered call them back before 7am nothing but BS...

UPS web says package deliverd on front porch,been home all day no door bell ringing no knock,no package on front porch cust service says its been delivered call them back before 7am nothing but BS

 – About 2 months ago.

UPS damaged $1500 espresso machine during transit..sigh...declared value as $1500 and paid extra, but not sure if they will actually pay for the damages. Should've read all this negative comments...

UPS damaged $1500 espresso machine during transit..sigh...declared value as $1500 and paid extra, but not sure if they will actually pay for the damages. Should've read all this negative comments about UPS before deciding to ship using them!

 – About 2 months ago.

Waited all day for delivery that I needed to take with me on a trip out of state. Saw UPS truck go by on Highway around 130. Get message at 530 package has been delayed because of weather or natural...

Waited all day for delivery that I needed to take with me on a trip out of state. Saw UPS truck go by on Highway around 130. Get message at 530 package has been delayed because of weather or natural disaster. 40 degrees out all day not a cloud in sight. Just admit you forgot to deliver it!

 – About 2 months ago.

Ups drivers take shits in the trucks...

Ups drivers take shits in the trucks

 – About 2 months ago.

Requested 2 day shipping for an important mail, but got package delivered in 9 days. Called UPS they said it could because they lost it first and found it later???!!! Will never trust UPS for...

Requested 2 day shipping for an important mail, but got package delivered in 9 days. Called UPS they said it could because they lost it first and found it later???!!! Will never trust UPS for important shipping anymore.

 – About 2 months ago.

UPS hires the most incompetent delivery men. I have been waiting patiently for my package for days. I live in an apartment & this person doesn’t seem to understand how to ring a doorbell. I get...

UPS hires the most incompetent delivery men. I have been waiting patiently for my package for days. I live in an apartment & this person doesn’t seem to understand how to ring a doorbell. I get notifications saying that the delivery failed and that they will try the next business day. Well if maybe the deliveryman actually rang the doorbell, I would have gone downstairs to retrieve my package. Now I have to go to the other side of town to pick it up at an access point because they won’t attempt to deliver it again. Funny how this never happens with other delivery companies!!

 – About 2 months ago.

Called the Customer Service four times, every time came up with different reasons (all different, all false)... I've been waiting outside my apartment for almost two hours, no truck came, but they...

Called the Customer Service four times, every time came up with different reasons (all different, all false)... I've been waiting outside my apartment for almost two hours, no truck came, but they list online "deliver attempted at ***"... Every time I ask for a phone call, they will take note every time, and no call until now. I really like Amazon, but, but, UPS is really their bad choice for shipping, wish they replace every package shipment with USPS. I am wondering how does UPS serve without Amazon.

 – About 2 months ago.

UPS had a package for me requiring a signature. A very important package. They won't leave it without my signature. They won't tell me when they will come. I can't take vacation from...

UPS had a package for me requiring a signature. A very important package. They won't leave it without my signature. They won't tell me when they will come. I can't take vacation from work just to try to ambush this elusive UPS guy. I tried to leave a signed note, asking them to send it instead to a local UPS store, as the website suggested. This would already be inconvenient, but would at least give me some possible way to get my important package. The driver left a note on his next secret visit saying he'd reroute the package to this store, but then they didn't do it, and they just came again at some random time and left me a note saying that they wouldn't try anymore. Then when I called up UPS, they told me if I didn't come and get my package immediately, they would send it back to the sender. It's impossible to adequately express how difficult these guys are to work with.

 – About 2 months ago.

For the third time in 6 weeks UPS delivered a package to my house. The first was left behind a tree 20 feet from the road and 80 feet from the house. On the tracking order it was listed as delivered...

For the third time in 6 weeks UPS delivered a package to my house. The first was left behind a tree 20 feet from the road and 80 feet from the house. On the tracking order it was listed as delivered to the front door.
Last week the package was left in the driveway 40 feet from the road and 60 feet from the house. In the middle of the driveway!
Once again the driver listed the package as delivered to the front door.
Then yesterday a package was delivered and left in the "turnaround". The "turnaround" is a concrete portion of the driveway about halfway between the road and the house. It was just set down and left on the concrete 50 feet from the front door. Of course the delivery receipt on the internet claims it was left at the front door.
Complaining to UPS is a total waste of time. They do absolutely nothing! You can tell when you are talking to them that they are upset that you called about a minor thing like your package being left in sight of a busy busy road and out of sight of the house but then being reported back to their boss as left at the front door. If you can in any way refuse the use of UPS for a delivery do it! It will pay off in the long run.

 – About 2 months ago.

Ups sucks because they never deliver my package to the correct address,every time I order something from Amazon the ups truck driver is to f%@king stupid to bring it to the correct place,this happens...

Ups sucks because they never deliver my package to the correct address,every time I order something from Amazon the ups truck driver is to f%@king stupid to bring it to the correct place,this happens all the time...😤😠😡😳

 – About 2 months ago.

They are so useless. Shipping information says the item has been sent twice (?!) and is still over five hundred of miles away yet will be delivered today!...

They are so useless. Shipping information says the item has been sent twice (?!) and is still over five hundred of miles away yet will be delivered today!

 – About 2 months ago.

Why does it take 4 days to ship ups ground from Ky to Florida. I have had ups packages from California to Florida take 5days. Ups you suck. Usps is so much more faster. ...

Why does it take 4 days to ship ups ground from Ky to Florida. I have had ups packages from California to Florida take 5days. Ups you suck. Usps is so much more faster.

 – About 3 months ago.

Thank God for President Trump and his crackdown of UPS and Amazon....

Thank God for President Trump and his crackdown of UPS and Amazon.

 – About 3 months ago.

idiots couldnt find my house over three times, i asked them to call me when they came near for instructions, they didn't call and said the address i gave them was incorrect....

idiots couldnt find my house over three times, i asked them to call me when they came near for instructions, they didn't call and said the address i gave them was incorrect.

 – About 3 months ago.

Thank God we have Trump. He is cracking down on ups and amazon...

Thank God we have Trump. He is cracking down on ups and amazon

 – About 3 months ago.

Trump will use Amazon to slap down UPS...

Trump will use Amazon to slap down UPS

 – About 3 months ago.

Ups driver arrives at my house. marks package as delivered. And then leaves. The UPS is a bunch of criminals...

Ups driver arrives at my house. marks package as delivered. And then leaves. The UPS is a bunch of criminals

 – About 3 months ago.

Trump is shifting all Amazon volume over to other carriers. UPS will get up to 25-30% more parcels this holiday season. ...

Trump is shifting all Amazon volume over to other carriers. UPS will get up to 25-30% more parcels this holiday season.

 – About 3 months ago.

All documentation is on the boxes we receive via UPS, but each time they claim documentation is missing. After that they try to invoice for duties/taxes even though it is clearly labeled as DDP......

All documentation is on the boxes we receive via UPS, but each time they claim documentation is missing. After that they try to invoice for duties/taxes even though it is clearly labeled as DDP... once we complain enough they release the shipment, but a day later push it back to waiting for payment...insane. Cannot get any coherent response from them on anything.

 – About 3 months ago.

It shouldn't take three days to actually give me a tracking number... also, slow as bloody balls. Never dealing with UPS again if I have a choice....

It shouldn't take three days to actually give me a tracking number... also, slow as bloody balls. Never dealing with UPS again if I have a choice.

 – About 3 months ago.

UPS ground costs literally twice as much and gets there half as fast as Priority Mail every single time I need to ship something. And they still lose my stuff! I just don't even use them any...

UPS ground costs literally twice as much and gets there half as fast as Priority Mail every single time I need to ship something. And they still lose my stuff! I just don't even use them any more.

 – About 3 months ago.

I was absent during the delivery. I have a UPS store literally on the SAME STREET. And the dumbass delivery dude decided to drop it to another ups store that is 50 minutes from my home. WHY??!! ...

I was absent during the delivery. I have a UPS store literally on the SAME STREET. And the dumbass delivery dude decided to drop it to another ups store that is 50 minutes from my home. WHY??!!

 – About 3 months ago.

Why pay for second day shipping if UPS takes four days to deliver 🤔 .... not tne first time😡...

Why pay for second day shipping if UPS takes four days to deliver 🤔 .... not tne first time😡

 – About 3 months ago.

It shouldn't take 10 hours to deliver a small f%@king envelope package. Hurry your ass up!!!!!! ...

It shouldn't take 10 hours to deliver a small f%@king envelope package. Hurry your ass up!!!!!!

 – About 3 months ago.

UPS sucks because there drivers do not make an attempt to call you and your package does not get delivered. Never ever use UPS for business or for that matter normal delivery....

UPS sucks because there drivers do not make an attempt to call you and your package does not get delivered. Never ever use UPS for business or for that matter normal delivery.

 – About 3 months ago.

Trying to get UPS customer service to come look at a damaged package in Texas. Recieved on 16 March. Called on 20 March, 26 March, 29 March. No one showing up to look at damaged package. Shipper...

Trying to get UPS customer service to come look at a damaged package in Texas. Recieved on 16 March. Called on 20 March, 26 March, 29 March. No one showing up to look at damaged package. Shipper can't file a claim until they do. What gives with crappy service like this?

 – About 3 months ago.

Statesville NC. UPS trailer was late by an hour and a half. Package was never taken off trailer or checked in. Was not sent out for delivery. Took 15 hours till a delivery was rescheduled. Don’t use...

Statesville NC. UPS trailer was late by an hour and a half. Package was never taken off trailer or checked in. Was not sent out for delivery. Took 15 hours till a delivery was rescheduled. Don’t use UPS they’re incompetent and useless. Useless Parcel Service.

 – About 3 months ago.

Ordered a crate engine from Summit Racing via UPS LTL. The package was coming from Arlington, Texas, to Austin, Texas. UPS received the package on Monday, and was scheduled for delivery...

Ordered a crate engine from Summit Racing via UPS LTL. The package was coming from Arlington, Texas, to Austin, Texas. UPS received the package on Monday, and was scheduled for delivery “Wednesday, by end of day”. Well, Wednesday came and went. Thursday afternoon, 3:19pm, tracking shows that a phone call was made to the shop receiving the crate motor, but no one answered to make an appointment. Bullshit: the shop has workers there 80 hours per week. So I call Thursday at 5pm to try to schedule an appointment. “Well, we can’t deliver tomorrow sir”...”Why, the f%@k, not?” “Because the package is already on a truck scheduled to go out on Monday” WTF? So, they couldn’t bother to call the shop, but they already scheduled it for delivery Monday. Not to mention they won’t let me come pick it up from the service center because it’s already on a truck...due to arrive Monday. Worst f%@king company

 – About 3 months ago.

ALWAYS LATE!!!! UPS in canada sucks!!!!...

ALWAYS LATE!!!! UPS in canada sucks!!!!

 – About 3 months ago.

I was expecting a package to come on Monday, it is now Friday and I still don't have my package. On the day I was supposed to receive it, right before delivery hours ended I get an alert on my...

I was expecting a package to come on Monday, it is now Friday and I still don't have my package. On the day I was supposed to receive it, right before delivery hours ended I get an alert on my phone saying "severe weather delay". It was a bright and sunny day in New York City there was no "severe weather".

 – About 3 months ago.

Ups sux. Phuck ups...

Ups sux. Phuck ups

 – About 3 months ago.

Ordered something for "next-day delivery". There was a snowstorm that lasted 1 night. Packaged was delayed. I thought, "Ok, no problem, just a short 1-day additional delay, it'll get...

Ordered something for "next-day delivery". There was a snowstorm that lasted 1 night. Packaged was delayed. I thought, "Ok, no problem, just a short 1-day additional delay, it'll get here tomorrow". This was OVER A WEEK AGO!!! I have yet to receive the package. And of course, I called them and gave them the tracking number, and they don't know where it is, and the tracking info has not been logged for the last 3 days. WONDERFUL JOB, UPS! WONDER-FREAKING-FUL!!! &#&$#(@#$*@#$*@$#%()* UGH!!!

 – About 3 months ago.

Waited in for two days - now package marked 'exception'. (Exception to what they don't say - I'm assuming to Royal Mail that actually delivers.) Spoke to someone who promised me a...

Waited in for two days - now package marked 'exception'. (Exception to what they don't say - I'm assuming to Royal Mail that actually delivers.) Spoke to someone who promised me a phone call from the relevant depot within an hour. Did they? Oh, you know the answer to that one. What really hacks me off is the only people you can get to (and snark at) are the ones not responsible. This is the first time I've ever used UPS. You can be damned sure it's the last. UPS SUCKS!!!!

 – About 3 months ago.

UPS Driver Refuses to leave packages, that I have already pre-signed for, at my back door. Constantly an issue. Then the idiot claims to have left my package on the front steps, when everyone was home...

UPS Driver Refuses to leave packages, that I have already pre-signed for, at my back door. Constantly an issue. Then the idiot claims to have left my package on the front steps, when everyone was home at the time and he was never there. Now my package is "lost." More like my UPS driver is a lazy bastard and doesn't complete his deliveries! Says he tried and "no one was home" so he brings my package along with many other's to the ghetto convenient store down the street. Making 1 stop instead of 50. Lazy!

 – About 3 months ago.

UPS claimed they left package at front door, except no came, not even a ups truck on our street at the time. This is at least the 10 package UPS has stolen from me over the past 6 years...

UPS claimed they left package at front door, except no came, not even a ups truck on our street at the time. This is at least the 10 package UPS has stolen from me over the past 6 years

 – About 3 months ago.

This has been going on for over 2 weeks. I have a package that needs to be returned and the company has sent me 2 call tags already. UPS tracking says they made a attempt yesterday at 12:00pm and then...

This has been going on for over 2 weeks. I have a package that needs to be returned and the company has sent me 2 call tags already. UPS tracking says they made a attempt yesterday at 12:00pm and then at 5:30pm same day. This is being picked up from my work, my co-workers said UPS never showed and I have personally asked our delivery and pick up drivers if they have a call tag, to which they reply, no, no call tag. Called UPS today and asked them WTF has this not been picked up yet? Said they will send a message to dispatch to call me to schedule a pick up tomorrow. And you guessed it, no call back! I'm so sick of UPS.

They are also not showing up to pick up our shipments from work.

 – About 3 months ago.

Package was sched to arrive today. Last arrival scan was a 100 miles down the road last night at 9pm. At 3pm today received a email update that package was resched for delivery tommorow. Called...

Package was sched to arrive today. Last arrival scan was a 100 miles down the road last night at 9pm. At 3pm today received a email update that package was resched for delivery tommorow. Called customer service to ask why. And thier answer was "well it's in a big truck traveling down the road". I told them it does not take 18 hours to drive that big truck 100 miles and get it to the UPS center to be loaded on a delivery truck. The rep said she was sorry and my response was "yes indeed you are" I swear UPS could not find thier way out of a wet paper sack.

 – About 3 months ago.

f%@k ups those lazy pieces of shit didnt come to my house but said they couldnt deliver cause i wasnt here. f%@k that...

f%@k ups those lazy pieces of shit didnt come to my house but said they couldnt deliver cause i wasnt here. f%@k that

 – About 3 months ago.

UPS Sucks because they are legalized robber
...

UPS Sucks because they are legalized robber

 – About 3 months ago.

I want to have anal sex with ceo Abney and I want his anus to bleed....

I want to have anal sex with ceo Abney and I want his anus to bleed.

 – About 3 months ago.

Ups used anal sex between employees as an excuse for delayed items...

Ups used anal sex between employees as an excuse for delayed items

 – About 3 months ago.

Package out for delivery somehow not delivered LOLLLLLLLLLLL delayed for next week even though i could delayed to be sent on saturday f%@k ups...

Package out for delivery somehow not delivered LOLLLLLLLLLLL delayed for next week even though i could delayed to be sent on saturday f%@k ups

 – About 3 months ago.

Gotta love it. UPS says that package is delayed due to severe weather - except there was NO foul weather at the location where the package was held up - and none the entire distance from the current...

Gotta love it. UPS says that package is delayed due to severe weather - except there was NO foul weather at the location where the package was held up - and none the entire distance from the current location to the local UPS location. UPS LIES.

 – About 3 months ago.

Maine
I have no complaints about UPS.... I live in the country and when they say we are getting a delivery it comes rain, sleet or snow. Drivers always polite, beep their horns so you know they...

Maine
I have no complaints about UPS.... I live in the country and when they say we are getting a delivery it comes rain, sleet or snow. Drivers always polite, beep their horns so you know they are here. Great company.

 – About 3 months ago.

UPS tried the whole "brokerage fee" hustle, so I told them I would use my own broker. Then they told me "it's too late for that". I made some noise over the phone, and the...

UPS tried the whole "brokerage fee" hustle, so I told them I would use my own broker. Then they told me "it's too late for that". I made some noise over the phone, and the situation was sorted. I called again, and they told me that the package is at the hub awaiting collection. So I drive to their depot 30 mins away, only to find out that the package has not been received, and will only be available next week.

 – About 3 months ago.

Ups using non existent weather as delay excuses is not new. Weeks after Harvey's flooding was over, ups was using flooding as an excuse for no trucks being on the road....

Ups using non existent weather as delay excuses is not new. Weeks after Harvey's flooding was over, ups was using flooding as an excuse for no trucks being on the road.

 – About 3 months ago.

Where is my payroll, the payroll company is 20 miles away and UPS cannot find my payroll envelope that they picked up 2 days ago and was to be delivered by 10:30 AM yesterday, UPS says that they will...

Where is my payroll, the payroll company is 20 miles away and UPS cannot find my payroll envelope that they picked up 2 days ago and was to be delivered by 10:30 AM yesterday, UPS says that they will open an investigation today and yesterday they would have somebody call me and they didn't. I said that you guarantee delivery by 10:30 AM yesterday and now I have to cross a bridge which costs $5, drive 40 miles round trip to get my payroll because you couldn't pull this off with your little brown trucks, I would like a $100 Starbucks gift card for your breaking your guarantee and they said that all they will do is not charge me. I told them to keep my payroll as I don't need it anymore since I will be going and getting it and I have requested that they use another delivery company for my account in the future as this is the second time that they have done this in recent memory. If they keep losing customers I hope that they can afford the new 747's that they have on order, what a bunch of losers!

 – About 3 months ago.

UPS is the WORST shipping company in the whole world, period.

Not only their driver didn't show up at all, the most unacceptable thing is that they blame customers for not getting...

UPS is the WORST shipping company in the whole world, period.

Not only their driver didn't show up at all, the most unacceptable thing is that they blame customers for not getting the parcel ready which are damn big lies. How can you lie to your customers like that??? Will NEVER recommend UPS to ANYONE.

Hope you run out of business soon.

 – About 3 months ago.

UPS is the WORST shipping company in the whole world, period.

Not only their driver didn't show up at all, the most unacceptable thing is that they blame customers for not getting...

UPS is the WORST shipping company in the whole world, period.

Not only their driver didn't show up at all, the most unacceptable thing is that they blame customers for not getting the parcel ready which are damn big lies. How can you lie to your customers like that??? Will NEVER recommend UPS to ANYONE.

Hope you run out of business soon.

 – About 3 months ago.

terrible customer service! useless representatives.They like idiots are still trying to deliver my package during 3 days to my residential address, although my settings state that all packages should...

terrible customer service! useless representatives.They like idiots are still trying to deliver my package during 3 days to my residential address, although my settings state that all packages should be hold at UPS access point. Conversations with representatives looks like comedy.
Idiots

 – About 3 months ago.

They love to use the weather as an excuse. When it comes to packages on a truck in snow less than a 10 inches, it's total b.s. When it's a plane in the air, that's an issue....

They love to use the weather as an excuse. When it comes to packages on a truck in snow less than a 10 inches, it's total b.s. When it's a plane in the air, that's an issue.

 – About 3 months ago.

UPS has a bunch of entitled, lazy divas working for them and the management contributes to this culture which has lead to their poor efficiency and customer service.What was once a great, efficient...

UPS has a bunch of entitled, lazy divas working for them and the management contributes to this culture which has lead to their poor efficiency and customer service.What was once a great, efficient company has turned into the #1 worst carrier-how sad!

 – About 3 months ago.

We need to stop complaining to UPS. They don't care about us. We need to reach out to the companies who use them as a carrier, like Amazon, Walmart and others. We need to express our...

We need to stop complaining to UPS. They don't care about us. We need to reach out to the companies who use them as a carrier, like Amazon, Walmart and others. We need to express our dissatisfaction with their preferred shipper -UPS. Once they here from enough of us they will start to listen. If UPS went under it would be a great day; to bring down a corporation that could care less about the service, or should I say the lack of, that they provide to the end user. The USPS has upped there game in recent years and provides a far superior service to that or UPS. Funny how they have switched roles. There was recently a very minor snowfall in my area and USPS delivered the mail in addition to boxes. UPS, no where to be found?

 – About 3 months ago.

Package has been "out for delivery" for three days straight, and it's still not here. Customer service has told me for the past 2 days guaranteed delivery by the end of the...

Package has been "out for delivery" for three days straight, and it's still not here. Customer service has told me for the past 2 days guaranteed delivery by the end of the day....lies! How do these people sleep at night?

 – About 3 months ago.

UPS sucks donkey nutts because they are expensive AF! ...

UPS sucks donkey nutts because they are expensive AF!

 – About 3 months ago.

I just placed an Amazon prime order for moist meaty dog food....

I just placed an Amazon prime order for moist meaty dog food.

 – About 3 months ago.

I order 4 off-road tires from a major manufacturer they are shipped to my house with UPS tracking stating between 2 and 5 in the afternoon I go to the doctor at 9 a.m. and at 9:13 I get a alert on my...

I order 4 off-road tires from a major manufacturer they are shipped to my house with UPS tracking stating between 2 and 5 in the afternoon I go to the doctor at 9 a.m. and at 9:13 I get a alert on my phone that my packages have been delivered these are for very large off-road tires that's a driver left in front of my house I call UPS immediately and asked if they could send the driver back to pick them up and deliver them when they were scheduled to be delivered and I'm told no the shipper did not request signature did not place a value on the package so the driver has no idea what they're worth and felt comfortable leaving them so they are not responsible what a joke these tires are literally 35 in tall pretty sure they're not in a little Amazon box and there's four of them by the way first of all what kind of moron driver will leave for giant tires sitting in front of someone's house at broad daylight 5 hours before they're supposed to be delivered and second of all what kind of moron supervisor backs up that driver by saying we have no way of knowing what's in the package it's a tire black round rubber hello. The next UPS driver I see I don't care if he was the one who delivered or not is getting an earful from me because good luck talking to anyone at their customer service who gives a rat's ass about their customer or even speaks English for that matter

 – About 3 months ago.

Holding true to form package was not delivered today ... adverse weather conditions have delayed delivery of your package. MOFOs....

Holding true to form package was not delivered today ... adverse weather conditions have delayed delivery of your package. MOFOs.

 – About 3 months ago.

Here is UPS' new 3 day snow day event. Anticipation of a delayed snow event is not a good idea. Major snow forecasted for Mid-Atlantic for Tuesday/Wednesday. Tuesday was a dud for most of my...

Here is UPS' new 3 day snow day event. Anticipation of a delayed snow event is not a good idea. Major snow forecasted for Mid-Atlantic for Tuesday/Wednesday. Tuesday was a dud for most of my area. And Wednesday's snow was about 6 hours late starting.

Here is what UPS did, have a package coming from Chicago to Maryland on Monday. They deliberately slowed the process package should have left Chicago by 3:00 AM to get to Burtonsville, MD/Laurel, MD on time for delivery Today. Package left Hodkins, IL 12 hours late at 3:47PM. So it did not arrive yet and they have it scheduled for delivery tomorrow. You know after it snows you can almost be assured of wait for it, "Adverse Weather" conditions.

So maybe it will be delivered Friday, but wait we now have deliveries on Saturday, oh we will just deliver then. Oh but wait then the guy on Monday will not have any thing to do. So let's wait until Monday.

Oh did I mention this was a replacement package because the first one had half the contents missing. UPS really knows how to really make Snow Balls.

 – About 3 months ago.

Here is UPS' new 3 day snow day event. Anticipation of a delayed snow event is not a good idea. Major snow forecasted for Mid-Atlantic for Tuesday/Wednesday. Tuesday was a dud for most of my...

Here is UPS' new 3 day snow day event. Anticipation of a delayed snow event is not a good idea. Major snow forecasted for Mid-Atlantic for Tuesday/Wednesday. Tuesday was a dud for most of my area. And Wednesday's snow was about 6 hours late starting.

Here is what UPS did, have a package coming from Chicago to Maryland on Monday. They deliberately slowed the process package should have left Chicago by 3:00 AM to get to Burtonsville, MD/Laurel, MD on time for delivery Today. Package left Hodkins, IL 12 hours late at 3:47PM. So it did not arrive yet and they have it scheduled for delivery tomorrow. You know after it snows you can almost be assured of wait for it, "Adverse Weather" conditions.

So maybe it will be delivered Friday, but wait we now have deliveries on Saturday, oh we will just deliver then. Oh but wait then the guy on Monday will not have any thing to do. So let's wait until Monday.

Oh did I mention this was a replacement package because the first one had half the contents missing. UPS really knows how to really make Snow Balls.

 – About 3 months ago.

I will never ever use UPS to ship. I'm in Portland Maine and while I have never had a problem with a UPS driver, there is zero customer service and they have ripped me off for over a year after I...

I will never ever use UPS to ship. I'm in Portland Maine and while I have never had a problem with a UPS driver, there is zero customer service and they have ripped me off for over a year after I closed my account. Over $1,000!

 – About 3 months ago.

AMAZON DELIVERED MY ORDER ONE DAY EARLY AND UPS f%@kING DOESN'T LEAVE IT AT MY DOOR BC IM NOT THERE. FED EX DOESN'T DO THIS SHIT WITH EXPENSIVE ITEMS f%@k OFF YOU c*ntS...

AMAZON DELIVERED MY ORDER ONE DAY EARLY AND UPS f%@kING DOESN'T LEAVE IT AT MY DOOR BC IM NOT THERE. FED EX DOESN'T DO THIS SHIT WITH EXPENSIVE ITEMS f%@k OFF YOU c*ntS

 – About 3 months ago.

f%@king morons, can’t deliver or pick up anything ...

f%@king morons, can’t deliver or pick up anything

 – About 3 months ago.

"delivery by end of day"

Who's day do you mean exactly?...

"delivery by end of day"

Who's day do you mean exactly?

 – About 3 months ago.

UPS Access Points are forced on you -- without a single delivery attempt...

UPS Access Points are forced on you -- without a single delivery attempt

 – About 3 months ago.

Ups is as pathetic as ceo abneys's mother....

Ups is as pathetic as ceo abneys's mother.

 – About 3 months ago.

My package has been sitting on HK customs for 2 days now... I don't know what's happening. I called the customer service and even they can't guarantee when it'll be delivered....

My package has been sitting on HK customs for 2 days now... I don't know what's happening. I called the customer service and even they can't guarantee when it'll be delivered.

 – About 3 months ago.

Delayed 4 days in a row for Attleboro,MA area. Even though it has not snowed/rained in a week. Incompetent customer service wont answer questions and gives the worst apologies.
...

Delayed 4 days in a row for Attleboro,MA area. Even though it has not snowed/rained in a week. Incompetent customer service wont answer questions and gives the worst apologies.

 – About 3 months ago.

These UPS assholes decided to not deliver my f%@king package on the scheduled day(Friday), citing an ‘exception.’ I now will not get it until Monday because it is ‘too heavy’ to leave at an...

These UPS assholes decided to not deliver my f%@king package on the scheduled day(Friday), citing an ‘exception.’ I now will not get it until Monday because it is ‘too heavy’ to leave at an UPS office. I have been waiting all f%@king day and all they can say is sorry!?! f%@k these sorry ass motherf%@kers!!! I don’t get my f%@king day back waiting for nothing! Thanks assholes!

 – About 3 months ago.

A friend ordered a birthday gift for me from Amazon and thought it would go to my nearby Amazon locker. Instead it was shipped by UPS to my apartment. By which I mean UPS left a delivery notice and...

A friend ordered a birthday gift for me from Amazon and thought it would go to my nearby Amazon locker. Instead it was shipped by UPS to my apartment. By which I mean UPS left a delivery notice and would start the nightmarish cycle of repeated failed delivery attempts.

I called UPS and suffered through their slow, tedious speech recognition phone system. If it doesn't understand just one word of what I say it'll start over. In this age of Alexa, Siri, Cortana, and Hey Google you'd think UPS would invest in some AI.

Eventually I reached a human and asked what locations were available to hold my package for pickup. The rep explained that I'd get a phone call in about an hour and they'd tell me the pickup location where my package was held and its hours. WTF? What if it's at a crazy inconvenient location, or it's open only when I'm at work?

Would you ever tell a shipping company, "Surprise me! Hold my package wherever you like, open whatever hours you like, and I'll just have to find a way to get there when its open if I ever want to see my package"? Yet UPS thinks that's just fine.

 – About 3 months ago.

Ordered 2 day shipping. Saw the package arrive in the city the night before. The whole day passes and nothing updates. Then at 9:30 PM it says updated delivery to the next day. I would have picked it...

Ordered 2 day shipping. Saw the package arrive in the city the night before. The whole day passes and nothing updates. Then at 9:30 PM it says updated delivery to the next day. I would have picked it up myself if someone had told me they were just going to ignore it all day.

 – About 3 months ago.

After days of frustration trying to get my package delivered I had them hold it at the customer center in Erie Pennsylvania. The UPS website, the email confirmation I received from UPS changing the...

After days of frustration trying to get my package delivered I had them hold it at the customer center in Erie Pennsylvania. The UPS website, the email confirmation I received from UPS changing the pick up, and the customer service agent at UPS said they open at 12. What a bunch of crap. I came here on my lunch hour only to sit until 1 o’clock. Now I have to take time off of work. UPS sucks!

 – About 3 months ago.

I caught a female ups drivers urinating next to me car....

I caught a female ups drivers urinating next to me car.

 – About 3 months ago.

UPS is not the postal service. Recently ordered a piece of plastic from another state. Seller put the wrong address on package and corrected the address after discovering it. Tracked the package all...

UPS is not the postal service. Recently ordered a piece of plastic from another state. Seller put the wrong address on package and corrected the address after discovering it. Tracked the package all the way to my state within 30 miles of me. Now the can't really say when it while be delivered. Not really sure where it is.

 – About 3 months ago.

UPS just lost a $500 shipment and they still can't find it. It went from Mesa, AZ to the main hub in Phoenix, AZ. How the hell do you lose a big box?? Their shipping time is ALWAYS slower than...

UPS just lost a $500 shipment and they still can't find it. It went from Mesa, AZ to the main hub in Phoenix, AZ. How the hell do you lose a big box?? Their shipping time is ALWAYS slower than FedEx. The only reason I am not using FedEx, is because eBay insists on lumping FedEx Ground and Home Delivery into the same shipping quote system. This means that I can't use FedEx for anything over 70 pounds (hey, FedEx, lose the lame Home Delivery part of your company - totally useless).

UPS is utter and complete crap as a company. Their customer service reps are garbage, too. They keep raising their shipping rates EVERY SINGLE YEAR, yet fuel prices (the most common excuse they use to raise rates) have been stable for at least 2 years now. Screw them. As soon as I get eBay to get their heads out of their collective butts and fix the FedEx issue, UPS will be dropped like a bad habit. Losers.

 – About 3 months ago.

UPS did the same thing again - did not deliver the package in time and then entered 'wrong address' in the system. these f%@ks have been delivering to this address for over 10 years!

UPS did the same thing again - did not deliver the package in time and then entered 'wrong address' in the system. these f%@ks have been delivering to this address for over 10 years!

NEVER had a problem with any other shipper. UPS sucks a big one!

 – About 3 months ago.

Customer service cant even speak english f%@k them!...

Customer service cant even speak english f%@k them!

 – About 3 months ago.

UPS pretty nice actually but Fuuck fedex. Yeah fedex suck...

UPS pretty nice actually but Fuuck fedex. Yeah fedex suck

 – About 3 months ago.

Why are they overworked and strive? Isn't it because there are too few drivers, but too many idiots in management? Isn't it because greedy UPS top management wants to completely monopolize...

Why are they overworked and strive? Isn't it because there are too few drivers, but too many idiots in management? Isn't it because greedy UPS top management wants to completely monopolize this business? Only proper competition will bring this chaotic organization to either ability to provide better service or be out out of business!

 – About 3 months ago.

This site is such a joke.... the trolls who post on this site apparently are lonely , angry , bitter and bored individuals who obviously have nothing better to do. Leave these overworked , hardworking...

This site is such a joke.... the trolls who post on this site apparently are lonely , angry , bitter and bored individuals who obviously have nothing better to do. Leave these overworked , hardworking drivers alone as well as the management team that strives so hard to keep an often chaotic ,courier industry at bay. Geez, some of you people on here need a hobby or two !!!! Get a life already !!!!

 – About 3 months ago.

Ordered two items from an outfitter on March 10th. One piece shipped via USPS and the other through UPS. It's currently March 12th. The USPS item is already here. The other item hasn't even...

Ordered two items from an outfitter on March 10th. One piece shipped via USPS and the other through UPS. It's currently March 12th. The USPS item is already here. The other item hasn't even been scanned in at the UPS facility yet.

 – About 3 months ago.

I need to reschedule a delivery. I have to use My Choice. My choice insists that my address is not the house I know it to be. It says its a multi-occupancy address. And i Which its not. If i...

I need to reschedule a delivery. I have to use My Choice. My choice insists that my address is not the house I know it to be. It says its a multi-occupancy address. And i Which its not. If i pretend it is by making up an apartment number, it obviously cant find the address. FOR GODS SAKE, JUST PICK UP THE f%@kING PHONE AND DEAL WITH IT. STOP MAKING ME TALK TO YOUR AUTOMATED SYSTEM THAT DOESN'T UNDERSTAND ME.

Jesus. An hour trying to set up a MyChoice account that wont work.. 15 Minutes trying to talk to an automated system that doesn't work. Half an hour holding on the phone. How on earth does this company manage to do business?

 – About 3 months ago.

Does ups have a rule against shipping dog food and sex toys...

Does ups have a rule against shipping dog food and sex toys

 – About 3 months ago.

My tracking number said my package would be delivered by the end of the day on friday.
So i made sure i was home friday. Package was never delivered. No note either. So i called UPS
and...

My tracking number said my package would be delivered by the end of the day on friday.
So i made sure i was home friday. Package was never delivered. No note either. So i called UPS
and they said it the package didn't make it to the facility on time. So why post a delivery date if it hasn't even made it to the
sorting facility? I would have been fine with it being delivered on monday if it had said monday. But don't tell me friday and never show up.

Sometimes it seems like UPS has a personal vendetta against me. I swear that no matter where i've lived in my life, UPS goes out of it's
way to make sure i never receive a package before 5pm.

 – About 3 months ago.

Ups has a problem with drivers defecating in yards....

Ups has a problem with drivers defecating in yards.

 – About 3 months ago.

Rearranged our lives to wait on an estimated delivery time that isn't happening. Only option is to go and pick it up with additional inconvenience. They are also living in the stone age. No...

Rearranged our lives to wait on an estimated delivery time that isn't happening. Only option is to go and pick it up with additional inconvenience. They are also living in the stone age. No technology to communicate with their drivers.

 – About 3 months ago.

UPS, you have RUINED my daughter's birthday, and I want you to PAY. This is the 3rd time that you have tried to cover up your inadequacy, in delivering packages on time, to my home, and thought it...

UPS, you have RUINED my daughter's birthday, and I want you to PAY. This is the 3rd time that you have tried to cover up your inadequacy, in delivering packages on time, to my home, and thought it was just fine, to cover that with a BLATANT LIE. no... There is NO WEATHER ISSUE. (Like you claim). How dare you think you can lie, and say that? My packages arrived in my local area yesterday, at 9 am. At 5 pm, you said you could not deliver them due to 'weather issues', when we had *no rain or snow*, or *any* weather issues, at all. It is SO INSULTING. You are a horrible business. The least you can due is OWN UP, instead of making excuses, or telling LIES.

UPS IS A TERRIBLE, *BIRTHDAY-RUINING* LIAR, that apparently wants children to cry, and feel unloved.

 – About 3 months ago.

This is the worst courier company in the world. It is rather surprising that they are still in business. I would love nothing more than too see UPS burn to the ground....

This is the worst courier company in the world. It is rather surprising that they are still in business. I would love nothing more than too see UPS burn to the ground.

 – About 3 months ago.

Because they give me a timeframe like "By 3:00 pm" and at 6:00, my package still isn't here....

Because they give me a timeframe like "By 3:00 pm" and at 6:00, my package still isn't here.

 – About 3 months ago.

I ordered a package to be delivered from Michigan shipped through UPS, and on the same day I ordered another package from Vermont shipped through FedEx. Both shipped on a Tuesday and I was told they...

I ordered a package to be delivered from Michigan shipped through UPS, and on the same day I ordered another package from Vermont shipped through FedEx. Both shipped on a Tuesday and I was told they would arrive Thursday. On Wednesday NJ/NY/NH/VT area was hit with a big winter storm. My scheduled delivery through FedEx notified me immediately that there would be a one-day delay due to the storm. As they promised, my package arrived Friday, rather than Thursday. UPS on the other hand, removed the expected delivery date from the tracking, and has not provided me with a single update since. It has not arrived today. I called UPS to get some information on an expected delivery date and I was told, "We don't know where your package is. Just wait a couple days and see if it shows up."

 – About 3 months ago.

A ups driver defecated in my front yard....

A ups driver defecated in my front yard.

 – About 3 months ago.

UPS was supposed to pick up a large package a few days ago when a snowstorm hit. Of course, they didn't and many businesses were closed down. I contacted UPS to let them know that they had not...

UPS was supposed to pick up a large package a few days ago when a snowstorm hit. Of course, they didn't and many businesses were closed down. I contacted UPS to let them know that they had not come by the next morning. UPS advised me that the driver was still scheduled to come and pick up the package and to wait by ALL DAY for them to do this. I waited until 1:30 pm and then called UPS. They advised me to give the driver until 7:00 pm to pick it up. I waited until 6:50 pm and called them. They said that the driver reportedly came by at 3:20 PM and picked up the package. He didn't pick up the package because it is still in my living room. He lied about picking it up because he would have had to leave a UPS drop off sticker as evidence that he came by. UPS told me to call back by 10:00 am and that they would escalate the situation and have someone send a driver "back out", taking the driver's word that they indeed came by, which they did not. I just called them and they advised me to drop off the package. Meanwhile, the vendor that I originally purchased the item from has refunded me the money and is waiting for the package to be returned. I had purchased this on Amazon and it is LARGE and I now have to load it up into my vehicle and drive it to a UPS store, in the city, park and wait in line.

 – About 4 months ago.

I have caught my UPS driver partaking in so much sketchiness over the past few years it's ridiculous. From THROWING packages (containing fragile items) over the bushes in my front yard onto my...

I have caught my UPS driver partaking in so much sketchiness over the past few years it's ridiculous. From THROWING packages (containing fragile items) over the bushes in my front yard onto my porch (breaking said fragile items, of course), to lying about delivery attempts, to scanning packages as "delivered" when he hasn't delivered them yet (probably to make it look to his higher-ups as though he's delivered all his packages by a certain time, even though he hasn't) -- it's just unreal. And it's the SAME. GUY. EVERY. TIME. I have actually complained about him twice in the past 6 months or so, and the "remedy" for the situation is that now, he makes one delivery attempt on all my packages (or so he claims -- I have no way of knowing whether or not he's actually attempting to deliver anything), and then they end up at a UPS "Access Point" several miles from my house, where I get to stand in line and wait, hoping my packages are there. (He doesn't even bother to leave notices saying a delivery was attempted, most times -- I have to find out through an e-mail from UPS My Choice.) So tired of this crap. UPS leaves it up to the driver's discretion whether or not to leave packages, and I think my driver is just getting some petty revenge on me because I -- rightfully so -- complained about his sketchy behavior.

 – About 4 months ago.

Despite requesting to have all of my packages sent to my home address, for some god awful reason they kept sending some of them to the UPS store for me to pick up. And there was no pattern to it...

Despite requesting to have all of my packages sent to my home address, for some god awful reason they kept sending some of them to the UPS store for me to pick up. And there was no pattern to it either! Big, small, expensive, cheap. There was no set criteria for what they held onto and I was never notified until it had arrived to their store. Now that I've moved, I haven't had that problem. Instead now, about 10-20% of my packages don't arrive at all! And of the ones that do arrive, many of them arrive late.

 – About 4 months ago.

It hurts me to my soul the driver lied twice and never delivered my product but said 1st attempt. Its not a 1st attempt if you never came the first time. Now I have to find my mother's birthday...

It hurts me to my soul the driver lied twice and never delivered my product but said 1st attempt. Its not a 1st attempt if you never came the first time. Now I have to find my mother's birthday gift hoping its at the distribution center. I literally cried my eyes out. If a company uses UPS to deliver they can forget my business. So this is a horrible economic domino effect for the companies that use UPS and its consumers. Bless the poor little foreign call center rep hearts. They are taught to just lie lie lie. They are in the Phillipens, or India somewhere. They just don't know how LAZY the UPS drivers are and how much they lie. This has caused me soo much pain and suffering, to the point I hate the letters u p s for any reason. Soon there will be a change. They are already in the red per Wall Street. I hope I get to my mother's gift tomorrow. But on the last breath in my body, I WILL NEVER USE THIS HORRIBLE COMPANY AGAIN IN LIFE. GO FEDEX, USPS, OR DHL.....UPS IS A THING OF THE PAST.....MARK MY WORDS.

 – About 4 months ago.

Paid for 2-day delivery-- we're now a week out and because of a "train" issue, it hasn't been delivered and they can't even tell me WHERE it is! I have to wait for a dispatcher to...

Paid for 2-day delivery-- we're now a week out and because of a "train" issue, it hasn't been delivered and they can't even tell me WHERE it is! I have to wait for a dispatcher to call me back. Which of course, will never happen. Heading on vacation so ordered this with plenty of time to spare...apparently not.

 – About 4 months ago.

These people are amazing!

Reversing the tracking list from the website, for 2 different InfoNotices I received, the local chronology starts with:

03/03/2018 7:26 P.M....

These people are amazing!

Reversing the tracking list from the website, for 2 different InfoNotices I received, the local chronology starts with:

03/03/2018 7:26 P.M. Customer not in on 1st attempt. Delivery will be made to a UPS Access Point™ next business day for customer pickup.

OK, I'd rather if they redelivered, but the access point, which used to be inside a grocery store but is now an automated UPS pick-up center in the store's parking lot, is well within dog-walk range. So today 03/06/2018 Charlie and I go to pick up the packages.

Scanning the barcodes at the pick-up center, neither package is there. So where?

03/05/2018 12:00 P.M. Out For Delivery Today (next business day, as promised)
03/05/2018 5:24 P.M. The package has been redirected and forwarded to the delivery center.
03/05/2018 8:05 P.M. The receiver states the product was not ordered and has refused the delivery. / The package will be returned to the sender.
03/05/2018 11:01 P.M. Departure Scan / Warwick, RI, United States
(then passage through two more cities)
03/06/2018 9:11 P.M. Arrival Scan / Pittston, PA, United States

So a UPS mechanized access point said "the product was not ordered" and refused the delivery?!?!

This is ridiculous. Both packages were returned to sender, well within my delivery window, against my wishes. Now they have to be recalled and shipped back.

Many thanks for ups-sucks.net for giving me the opportunity to vent. They suck!!!

 – About 4 months ago.

Ups access points are a motherf%@king joke...

Ups access points are a motherf%@king joke

 – About 4 months ago.

UPS access points are a joke. I paid for 2 day delivery, was home all day, driver just takes package right to UPS access point. I have no car and no means to get to my package. Now my package (that I...

UPS access points are a joke. I paid for 2 day delivery, was home all day, driver just takes package right to UPS access point. I have no car and no means to get to my package. Now my package (that I paid for 2 day shipping on) is going to be two days late. f%@k UPS I NEEDED THAT PACKAGE THATS WHY I PAID FOR THE 2-Day Shipping. Don't send my shit to an access point, i NEVER okayed that.

 – About 4 months ago.

Fourth day. Waiting on a second day air delivery of dog biscuits. Ups is late....

Fourth day. Waiting on a second day air delivery of dog biscuits. Ups is late.

 – About 4 months ago.

Sucks in Washington. Takes to long to receive a package. Usps is better and faster. ...

Sucks in Washington. Takes to long to receive a package. Usps is better and faster.

 – About 4 months ago.

Copy of tracking

Secaucus, NJ, United States 03/03/2018 9:19 A.M. The receiving business was closed. / Your delivery has been rescheduled for the next business day.

Copy of tracking

Secaucus, NJ, United States 03/03/2018 9:19 A.M. The receiving business was closed. / Your delivery has been rescheduled for the next business day.

03/03/2018 9:07 A.M. Out For Delivery Today

03/03/2018 7:44 A.M. Destination Scan

Newark, NJ, United States 03/03/2018 6:53 A.M. Departure Scan

03/03/2018 6:30 A.M. Arrival Scan
Louisville, KY, United States 03/03/2018 4:43 A.M. Departure Scan
The business was the Hampton Inn Carlstadt,, NJ.
Obviously not closed at 9:19 AM. Caught this immediately and called customer service. No help at all. Bunch of liars and idiots at UPS.
Not only will I never do business with them. Will not do business with anyone who does.

 – About 4 months ago.

Still waiting for a package that was supposed to be redelivered today in South Florida. The status says out for delivery and it's 9:29PM. UPS IS HORRIFIC...

Still waiting for a package that was supposed to be redelivered today in South Florida. The status says out for delivery and it's 9:29PM. UPS IS HORRIFIC

 – About 4 months ago.

Ups sucks really bad in Sullivan county N.Y. State and I can't even get no more updates and they are dum people who cares about their own people and the roads where fine last night and they are...

Ups sucks really bad in Sullivan county N.Y. State and I can't even get no more updates and they are dum people who cares about their own people and the roads where fine last night and they are too lazy to deliver my stuff and I am very pissed off at them and they lie too much anymore and they still say bad weather and theirs no more bad weather from 6pm last night and screw you people from ups people

 – About 4 months ago.

They should upgrade their tracking system. Let customer know where is the driver who carrying their packages. I had waited for whole day at home. And I had to leave a while to find my friend. Then...

They should upgrade their tracking system. Let customer know where is the driver who carrying their packages. I had waited for whole day at home. And I had to leave a while to find my friend. Then they came. F! And their pickup location rest on the weekend. UPS business should be down! I will never use them and I give the seller who use ups a one star rating. UPS just put all their resource on Amazon prime.

 – About 4 months ago.

I had 2nd day Air sent on a Wednesday from my former employer to get sensitive documents in ASAP and it snowed Friday so they didn't deliver. Said online it was rescheduled for Monday. I called to...

I had 2nd day Air sent on a Wednesday from my former employer to get sensitive documents in ASAP and it snowed Friday so they didn't deliver. Said online it was rescheduled for Monday. I called to pickup the package due to its importance with time and they said they aren't open for pickups on the weekends and I had to wait until monday. That's 5 days. I could have saved $ and shipped f%@king ground and had it the same time wtf. f%@k you UPS. Never using you again you bastards.

 – About 4 months ago.

No attempt to notify. No knock or doorbell.. UPS sucks!...

No attempt to notify. No knock or doorbell.. UPS sucks!

 – About 4 months ago.

UPS drivers don’t knock. I was home the entire day. My landlady is a housewife. Both of us are not deaf. I live on first floor. No rings no knocking. Claimed they missed me. Bullshit. ...

UPS drivers don’t knock. I was home the entire day. My landlady is a housewife. Both of us are not deaf. I live on first floor. No rings no knocking. Claimed they missed me. Bullshit.

 – About 4 months ago.

Allentown PA, weather is slightly messy, enough for some slush on road. Watched UPS drive past my building and park in neighbor's driveway. My two packages were delayed due to 'inclement'...

Allentown PA, weather is slightly messy, enough for some slush on road. Watched UPS drive past my building and park in neighbor's driveway. My two packages were delayed due to 'inclement' weather.
When I lived in NJ, my driver would walk around the entire neighborhood dropping off packages door to door on foot in major snowstorms!

 – About 4 months ago.

Incompetent as all hell. Apparently unable to comprehend the truly complex issue of townhouse numbering. ...

Incompetent as all hell. Apparently unable to comprehend the truly complex issue of townhouse numbering.

 – About 4 months ago.

I have a CS degree, and I just spent the past 15 minutes failing to figure out how to upgrade a SurePost package! UPS, you're website blows!...

I have a CS degree, and I just spent the past 15 minutes failing to figure out how to upgrade a SurePost package! UPS, you're website blows!

 – About 4 months ago.

UPS do not encourage your drivers to mark a package delivered when it has not. Today's shipment shows delivered at 9:49 am signed by my companies mail room guy. I go to my mail room guy at 10:20...

UPS do not encourage your drivers to mark a package delivered when it has not. Today's shipment shows delivered at 9:49 am signed by my companies mail room guy. I go to my mail room guy at 10:20 am, he says no package for you, UPS has not been here yet they generally do not come until 1:00 PM. Very bad practice in my mind. Oh an your employees at 55 Glenlake are really bad drivers. I have lost count of the number of times your employees have pulled out in front of me from this office and I had to hit the brakes.

 – About 4 months ago.

I TRY TO AVOID UPS RECEIVING WHEN POSSIBLE. MY EFFORT WILL BE DOUBLED. I HAVE ONLY SHIPPED ONE PACKAGE WITH UPS. NO PROBLEM. ABOUT 20 YEARS AGO THE UPS MAN LEFT A PACKAGE FOR ME AT MY NEIGHBORS HOUSE...

I TRY TO AVOID UPS RECEIVING WHEN POSSIBLE. MY EFFORT WILL BE DOUBLED. I HAVE ONLY SHIPPED ONE PACKAGE WITH UPS. NO PROBLEM. ABOUT 20 YEARS AGO THE UPS MAN LEFT A PACKAGE FOR ME AT MY NEIGHBORS HOUSE BECAUSE I WAS NOT HOME. WHEN I INQUIRED ABOUT THE PACKAGE I GOT THE ONLINE RUNAROUND AND PHONE WAS THE SAME. THE DRIVER CAUGHT ME AT HOME ON MY DAY OFF AND TOLD ME HE DELIVERED THE PACKAGE TO MY NEIGHBOR. I TOLD HIM I DO NOT KNOW THAT NEIGHBOR AND I RARELY EVEN SEE THEM. HE WOULD NOT CONTACT THE NEIGHBOR AND I WOULD NOT EITHER. SO WHO IS THE THIEF? ABOUT 12 YEARS AGO I CALLED AND ASKED THAT A SALESMAN CALL ON ME. NEVER SAW A SALESMAN OR GOT A PHONE CALL. NOW I AM AVOIDING USP WHEN POSSIBLE. THIS WEEK UPS NEEDED A SIGNATURE FOR A PACKAGE. I AM OUT OF TOWN. I GET AN EMAIL FROM UPS REGARDING MISSED DELIVERY. I IMMEDIATELY EMAIL THEM TO NO AVAIL. I CLICK THE BUTTON IN THEIR EMAILS TO SIGN ONLINE FOR THE PACKAGE, NOT. SO ON THE SAME DAY THE 3RD AND FINAL DELIVERY ATTEMPT IS MADE I GET AN EMAIL STATING THAT BECAUSE I AM NOT A CHOICE MEMBER I CAN NOT ONLINE SIGN AND CAN NOT CHANGE DELIVERY ADDRESS. MY SON WAS 5 BLOCKS FROM MY HOUSE AND THEY WOULD NOT DELIVER THE PACKAGE TO HIM. I WAS TOLD THAT I WOULD HAVE TO CONTACT THE SENDER TO CHANGE THE SIGNATURE REQUIREMENT. I DID BUT IT WAS ON THE DAY OF THE 3RD DELIVERY ATTEMPT. THEY WILL ONLY HOLD THE PACKAGE FOR PICKUP ABOUT 20 MILES FROM MY HOUSE FOR 5 DAYS. I WOULD LIKE TO STICK THE PACKAGE UP THEIR BUTT.

 – About 4 months ago.

I have a HUGE complaint! I ordered something from those IDIOTS in Mahwah, NJ to be delivered to Chester County, Pa.

These are parts for my beloved Pontiac. I have this "Cherry...

I have a HUGE complaint! I ordered something from those IDIOTS in Mahwah, NJ to be delivered to Chester County, Pa.

These are parts for my beloved Pontiac. I have this "Cherry Fiero" and all the stuff I ordered through UPS is late again. I don't blame the loader or driver but I think EVERY employee working at the data center should be fired! I have got to get my "Cherry Fiero" to a car show this weekend and those that design the routes have screwed it up bad!

If you wanna talk about Net Nuetrailty now... I tell you what. These guys are all for it and do EXACTLY the opposite on the domains they own. Bunch of hypocrital LIARS!

Sign me as,

Cherry Fiero!

 – About 4 months ago.

Have not delivered for a week. Say it's because of weather. One road to the north is flooded, all roads to the south are fine. I can drive to them but they are too stupid to drive to me.

Have not delivered for a week. Say it's because of weather. One road to the north is flooded, all roads to the south are fine. I can drive to them but they are too stupid to drive to me.

Customer service and local hub manager (J.T. Glover, Selmer Tn) are complete idiots.

 – About 4 months ago.

I am no rocket scientist, but something's not right with this tracking info:

Shipment Progress

LOCATION DATE LOCAL TIME ACTIVITY

I am no rocket scientist, but something's not right with this tracking info:

Shipment Progress

LOCATION DATE LOCAL TIME ACTIVITY
Louisville, KY, United States 02/28/2018 2:31 P.M. Arrival Scan
Oakland, CA, United States 02/28/2018 7:33 A.M. Departure Scan
02/28/2018 3:00 A.M. Arrival Scan
Lathrop, CA, United States 02/27/2018 8:54 P.M. Origin Scan
Fife, WA, United States 07/17/2017 3:30 P.M. Delivered
Horsham, PA, United States 09/14/2016 3:51 P.M. Delivered
United States 02/27/2018 6:33 P.M. Order Processed: Ready for UPS


Check out the dates..... Delivered in 2016, then delivered in 2017, then started back out in 2018..........

 – About 4 months ago.

I purchased an item on eBay and opted for free standard shipping. In the past, items have been shipped directly using either UPS or USPS. This particular purchase was shipped via UPS Mail...

I purchased an item on eBay and opted for free standard shipping. In the past, items have been shipped directly using either UPS or USPS. This particular purchase was shipped via UPS Mail Innovations, which I had never heard of until now. Apparently it's a hybrid of UPS and USPS delivery. eBay projected delivery by Tuesday 2/27. When I entered the tracking number into the UPS site, their projected delivery date was Monday 2/26. What bothers me is that the last tracking update was 2/21 when the package left the UPS origin facility in route to their destination facility. As of today (2/28) there is no tracking update even indicating that the package has arrived at the UPS destination facility or transferred to USPS for delivery. I've read of instances where UPS didn't update tracking status because someone along the way neglected to scan a package, and the package was actually delivered despite that UPS tracking still showed it was "in transit". I'm hoping this is the case and my item will arrive shortly. Still, the frequency with which these tracking glitches seem to happen reflects poorly on UPS. Fortunately the seller is offering to replace the item if it doesn't arrive within the next few days, but I will have to insist upon straight USPS shipping for a replacement, as UPS MI appears to be unreliable. This is the first time I've experienced a problem with UPS, but now that I've had a taste of their supposed "Mail Innovations" service, I will make sure to contact a seller ahead of time and inquire about their shipping method. If they use UPS MI, I'll pass! It's worth the extra few buck to have an item shipped directly through the Postal Service.

 – About 4 months ago.

what is wrong with UPS Atlanta??

service disruption or just lost packages?
...

what is wrong with UPS Atlanta??

service disruption or just lost packages?

 – About 4 months ago.

f%@k UPS! Actually the worlds shittest company. They first delay my package then delay it again and don’t tell me it’s location. The woman who I spoke with on the phone said I need to ring up and...

f%@k UPS! Actually the worlds shittest company. They first delay my package then delay it again and don’t tell me it’s location. The woman who I spoke with on the phone said I need to ring up and get the company who I got from to ring them. Why couldn’t she ring them for me f%@king mongy stupid f%@k and now they’ve basically robbed me £80 and won’t give me my package stupid f%@ks

 – About 4 months ago.

The driver whose route my house on hasn't made an honest delivery update in his life. I'm not sure how he's still employed....

The driver whose route my house on hasn't made an honest delivery update in his life. I'm not sure how he's still employed.

 – About 4 months ago.

Ups is refusing to deliver liquor....

Ups is refusing to deliver liquor.

 – About 4 months ago.

We spend over $100K a year with these *yahoos and our sales rep won't even bring us cookies anymore....

We spend over $100K a year with these *yahoos and our sales rep won't even bring us cookies anymore.

 – About 4 months ago.

Ups sucks big time . Their delivery guys escape from delivering the items and says customer not at home
Out of 10 delivery attempted this year for me ended up me going distance to collect my...

Ups sucks big time . Their delivery guys escape from delivering the items and says customer not at home
Out of 10 delivery attempted this year for me ended up me going distance to collect my package while I was at home at all times

 – About 4 months ago.

Ups should be put out of business....

Ups should be put out of business.

 – About 4 months ago.

Apparently the UPS truck delivering 10k worth of my machinery decided to fall through a crack in the space/time continuum 4 days ago due to "severe weather". I didn't know severe weather...

Apparently the UPS truck delivering 10k worth of my machinery decided to fall through a crack in the space/time continuum 4 days ago due to "severe weather". I didn't know severe weather can not only slow down shipments(completely reasonable), but make them impossible to update with anything more than vague language used to make customers feel anxious and uncertain as to the whereabouts of their package. Their call center likes to hang up on you after putting you on hold for 20 minutes as well.

 – About 4 months ago.

UPS has saved me a lot of money since I do not want to shop at any store who cooperated with this company. Things are not any better in UK than North America.
Their delivery policy is ridiculous...

UPS has saved me a lot of money since I do not want to shop at any store who cooperated with this company. Things are not any better in UK than North America.
Their delivery policy is ridiculous and staff are inefficient. I have to be home all day long to have my parcel delivered as if my time is worthless. It’s all up to the driver whether or not to leave your parcel at the doorstep. Keep getting sorry we missed you slips like a nightmare. Not to mention their useless website and app. Delivery was barely flexible. I could not even make a change to delivery since the system consisting that my address was wrong?! Rubbish.
I never had problem with Royal Mail and DHL, and they have my latest parcel status updated quickly and clearly.
Just simply avoid this company. There are so many better alternatives out there!!!

 – About 4 months ago.

WHY DO U HAVE A WEBSITE TRACKING ORDERS?!? everything on that site is always wrong and you just piss off ur customers. what are you guys doing?...

WHY DO U HAVE A WEBSITE TRACKING ORDERS?!? everything on that site is always wrong and you just piss off ur customers. what are you guys doing?

 – About 4 months ago.

I sent my daughter a package on Monday 02/19/2018 with UPS that was supposed to be delivered on Wednesday 02/21/2018. She lives in South Carolina I live in Florida, of course it wasn't delivered....

I sent my daughter a package on Monday 02/19/2018 with UPS that was supposed to be delivered on Wednesday 02/21/2018. She lives in South Carolina I live in Florida, of course it wasn't delivered. After many calls and speaking to many supervisors to try to get the issue resolved, I have gotten nowhere. The package still is not delivered as of 02/23/2018. It had been sent to within 0.8 miles of her house, then sent back to Florida. Now it's on its way back to South Carolina via North Carolina. The expected delivery date now is Monday 02/26/2018.The CEO of the company is David Abney, God forbid you try to get a message to him. Between the customer service representatives reading scripts,and the one's that are robots. To the supervisors who promise to look into the situation, take your phone numbers and NEVER call you back. How in the world is this company still in business?It says in Mr. Abney's profile he worked his way up the company from the bottom. Well it seems that now he's at the to, he doesn't pay much attention to the general running's of his company or it wouldn't be run this way. How much fuel has been wasted shuffling the package less than a pound back and forth from Florida to South Carolina, and back to Florida and back to South Carolina? Yes UPS does suck.

 – About 4 months ago.

UPS delivers package to my house but wrong name called them up and returned package to Super C Drop off point. Two weeks later ups shows up again with package with same name this time Cash On...

UPS delivers package to my house but wrong name called them up and returned package to Super C Drop off point. Two weeks later ups shows up again with package with same name this time Cash On Delivery Refused package ... One Month later received letter = bill from UPS wanting payment for package...

Called them up told them to remove my address from the account as it had nothing to do with me. They say they cannot as there is an amount due... Then they ask where the package is... I never accepted it, otherwise why the bill as it was COD... Put me on hold then they hung up on me. Called back asked to speak to supervisor, they tell me that I have to contact the sender (which I have no info about) but refuse to give me the information by phone.

They want my name my email to send me that info.... F oFF ups I am not giving you any of my info so that you can send me the bill in my name..

Told them to fix it and that I would be posting on social media how they are treating customers and how they are handling Fraud complaints

 – About 4 months ago.

My package has been delayed for 4 days in a row now. No updates whatsoever on the UPS tracking site. Cannot believe this. I paid for 2nd day air!...

My package has been delayed for 4 days in a row now. No updates whatsoever on the UPS tracking site. Cannot believe this. I paid for 2nd day air!

 – About 4 months ago.

Thisis the fifth time I have paid for one day shipping and they missed the scheduled transfer time, like wtf UPS fix your shit. ...

Thisis the fifth time I have paid for one day shipping and they missed the scheduled transfer time, like wtf UPS fix your shit.

 – About 4 months ago.

Ups is terrible! I ask them to leave package at door, i am elderly, no sig required. I live in an apt. Complex. They or he just leaves a slip. Nothing else. Ive tried contacting them but they dont...

Ups is terrible! I ask them to leave package at door, i am elderly, no sig required. I live in an apt. Complex. They or he just leaves a slip. Nothing else. Ive tried contacting them but they dont understand too well or then they say i must be home. They take package to other town. I cant get there. I call and they say thats their policy. Ive had many amazon orders refunded about this. But no delivery. The driver is lazy and rude. Why do they even leave a slip at my address box. They either dont ring or ring and im not there. Theyre the only one that is terrible. Usps is excellent and fed ex is good. Never a y problems with them and i order a lot. But ups every time. Dont order from them anymore and it hurts me a lot because amazon sometimes sends things ups. Will quit amazon soon it looks like this is terrible. Hurts me money wise and mentally. What a terrible driver and company! Cant you do something!

 – About 4 months ago.

I HATE ups , the laziness and incompetence of their drivers is ridiculous . Late deliveries and damaged packages ( some with boot prints on them ) are all this company is good for . These asshole...

I HATE ups , the laziness and incompetence of their drivers is ridiculous . Late deliveries and damaged packages ( some with boot prints on them ) are all this company is good for . These asshole drivers just don't care , they are pissed off at the world and your package is going to pay for it. I don't think I can put into words the f%@king hate I have for this P.O.S company . I cant wait for the day I turn on the news and i see that ups is filing for bankruptcy , I think I would throw a party . You suck ups and you had better start to take a look at yourself .

 – About 4 months ago.

This is the worst shipping company on the planet , the drivers they hire are utter morons . I was suppose to get a delivery today so I was tracking it and then I seen the ups truck and figured here it...

This is the worst shipping company on the planet , the drivers they hire are utter morons . I was suppose to get a delivery today so I was tracking it and then I seen the ups truck and figured here it is . He loads a bunch of cartons on to a two wheeler and I see him at my next door neighbor's and figure he will be a minute ,so i go about my day and I look out the door to see this moron driving away . So I track the package and it says it cant be delivered because it didnt have a unit # . You could almost understand that if it was a residential delivery but this is a business , and my neighbors and my doors are 1 ft apart with a big sign on the door that says the company name not to mention the 4ft x 8ft sign above the door . Also this moron delivered a package here yesterday . I hate these assholes and their customer service SUCKS and sounds like you are talking to someone in another country . f%@k YOU UPS and at our next company meeting I will be sure to push for changing over to FED-EX .

 – About 4 months ago.

I just waited on hold for an hour so I can talk to a supervisor in the Philippines. I could barely understand either person on the phone due to their accents. I am home today because it's a snow...

I just waited on hold for an hour so I can talk to a supervisor in the Philippines. I could barely understand either person on the phone due to their accents. I am home today because it's a snow day, and the the UPS delivery creeper strikes again. He slaps a note on my door with an address on it and the UPS logo. Basically now I have to drive to the worst part of town and pick up my packages from a convenience store that probably also sells heroin out the back. Why the hell can't you deliver a package? Why the hell can't you knock on the door and deliver a goddamn package? Isn't that your job? I hate ups with a passion now. This is the fourth time this has happened.

 – About 4 months ago.

UPS, you guys suck. Every time I ship something or have to receive something from you, it will take forever. And for some reason, you will always send the package to some other city than it is...

UPS, you guys suck. Every time I ship something or have to receive something from you, it will take forever. And for some reason, you will always send the package to some other city than it is supposed to go to. I don't even have words to describe how incompetent you people are. I hope you guys never receive anything on time, ANYTHING. I hope that every time you apply or buy something, it takes just one more day for it to be approved/ delivered than your patience limit. Only then you'll understand the agony that you guys put your customers into. End of rant. Have a f%@ked up day.

 – About 4 months ago.

I upgraded from Tier 1 garbage delivery to Tier 2 Garbage apparently. Fml ups needs to get their shit straightened out...

I upgraded from Tier 1 garbage delivery to Tier 2 Garbage apparently. Fml ups needs to get their shit straightened out

 – About 4 months ago.

How many packages can UPS lose in the course of 2 weeks? 3 apparently. Well done boys...

How many packages can UPS lose in the course of 2 weeks? 3 apparently. Well done boys

 – About 4 months ago.

Feb 20, 2018
Shipped a package from US to Canada. The package was cleared and released from the Canadian clearing agency in Calgary. UPS shipped the package from Calgary to Winnipeg even though...

Feb 20, 2018
Shipped a package from US to Canada. The package was cleared and released from the Canadian clearing agency in Calgary. UPS shipped the package from Calgary to Winnipeg even though the package final destination was Calgary! Then UPS shipped it back to Calgary and there was no more update, no delivery date available. Called UPS International Customer Service and I was told the package can not be located. CS started a package tracer and said I must wait up to 8 days for the internal investigation to conclude. The package was shipped on Feb 12 and went missing after Feb 16.
I must wait up to 8 days before I know if the package is lost or found. If the package is lost it could be because it was a brand new mobile phone. I bet it will never be found. (Employee theft?) Who knows, anything is possible but at least it made it from the US to Canada before it went missing when it just vanished in thin air.
UPS is the worst company of all shipping companies, stay away. UPS CS is worthless, rude and confrontational. I will never use them again. UPS is toxic. UPS is BAD company.

 – About 4 months ago.

At a point now where I will buy from a different place to avoid UPS. So bad....

At a point now where I will buy from a different place to avoid UPS. So bad.

 – About 4 months ago.

Yet another tracking status of "information unavailable" -- yes, even after a full business day they have not updated the status. They lost my package while it was in their custody. I'd...

Yet another tracking status of "information unavailable" -- yes, even after a full business day they have not updated the status. They lost my package while it was in their custody. I'd be willing to bet that it was internal theft. This has happened to me multiple times. In the future, just go with another carrier or hope that Amazon will eat their lunch and take them out of the picture entirely. From now on, UPS will be my last resort choice.

 – About 4 months ago.

Yet another tracking status of "information unavailable" -- yes, even after a full business day they have not updated the status. They lost my package while it was in their custody. I'd...

Yet another tracking status of "information unavailable" -- yes, even after a full business day they have not updated the status. They lost my package while it was in their custody. I'd be willing to bet that it was internal theft. This has happened to me multiple times. In the future, just go with another carrier or hope that Amazon will eat their lunch and take them out of the picture entirely. From now on, UPS will be my last resort choice.

 – About 4 months ago.

My BF is expecting a package. It's taking forever and today it was updated to say it could not be delivered since "the business was closed". We don't have a business, not to mention it...

My BF is expecting a package. It's taking forever and today it was updated to say it could not be delivered since "the business was closed". We don't have a business, not to mention it wasn't even in the right town.

 – About 4 months ago.

Even USPS better than UPS. They're such an idiots...

Even USPS better than UPS. They're such an idiots

 – About 4 months ago.

UPS says $200 package delivered on porch at 6:05. I was grilling on the porch from 6:00 to 6:20 and no the package has not shown up yet. They say it probably got stolen but I would wager a guess it...

UPS says $200 package delivered on porch at 6:05. I was grilling on the porch from 6:00 to 6:20 and no the package has not shown up yet. They say it probably got stolen but I would wager a guess it was delivered or not delivered at all.

 – About 4 months ago.

UPS says $200 package delivered on porch at 6:05. I was grilling on the porch from 6:00 to 6:20 and no the package has not shown up yet....

UPS says $200 package delivered on porch at 6:05. I was grilling on the porch from 6:00 to 6:20 and no the package has not shown up yet.

 – About 4 months ago.

Payed for 3 day shipping. Package waits at different holding grounds for days at a time. 3 day turns into 6 day. f%@k UPS. ...

Payed for 3 day shipping. Package waits at different holding grounds for days at a time. 3 day turns into 6 day. f%@k UPS.

 – About 4 months ago.

UPS said the package was supposed to be delivered today at 7pm. So I waited at the door at 6:40pm.
The driver never set foot in my neighborhood and I get a message saying I missed my package...

UPS said the package was supposed to be delivered today at 7pm. So I waited at the door at 6:40pm.
The driver never set foot in my neighborhood and I get a message saying I missed my package when I was here. I called customer service and they said, "there should be a yellow note on your door"
I check my door, and no yellow note LMFAOO. Piece of f%@king garbage. I didn't miss a package yet they sent me an email lying about it like I did something wrong. Then they tell me I can't go pick it up at the distribution center. And will have to wait 2 days to get it. f%@k ups. They are terrible.

 – About 4 months ago.

My delivery was due Friday. It's coming to Idaho from California . It says there's a weather delay or natural disaster . That's a lie ! The delay says my items will arrive Wednesday when...

My delivery was due Friday. It's coming to Idaho from California . It says there's a weather delay or natural disaster . That's a lie ! The delay says my items will arrive Wednesday when I check their status the items are in Salt Lake City Utah it's a five-hour drive. Complete horseshit! Why do they have to lie?

 – About 4 months ago.

I live in Dallas, Texas and the UPS drivers here just shove stuff out of their trucks and run off!

I was expecting a package last week. The tracking information said it was delivered on...

I live in Dallas, Texas and the UPS drivers here just shove stuff out of their trucks and run off!

I was expecting a package last week. The tracking information said it was delivered on the 9th. I contacted Amazon, where I bought the item from and they gave me the shipping info, and I looked online and it said "delivered to mail room"!!!! WTF???!!!! WHAT "mail room"????

I live in a very small apartment complex and there is NO "mail room" at these apartments, stuff is delivered to the actual apartment!!!

I emailed Amazon and told them I want a replacement. They said they would just refund my money.

A week later now, I get a notice from the landlord saying that I have a box in the office. So I go see what this box is, and it's the item I ordered that was supposed to be delivered to my FRONT DOOR a week ago!!!!

I didn't get a call from UPS telling me where it was delivered, I didn't get a notice on my door, I didn't get ANYTHING from UPS!!!!

But.......now, thanks to UPS, I got my item for FREE!!!!!

So, you want some free stuff off of Amazon? Find what you want, make sure the seller uses UPS (which Amazon does), wait for it to be delivered (IF you are lucky enough for that to happen), and then just tell Amazon you never got it and want a refund!!!

Amazon needs to learn the hard way NOT to use UPS for ANYTHING!!!!!

 – About 4 months ago.

Such f%@king trash. Was outside walking my dog and was out for 25-30 minutes. Supposedly a delivery was attempted within that time frame, yet the asshole didn't even come to my neighborhood. Some...

Such f%@king trash. Was outside walking my dog and was out for 25-30 minutes. Supposedly a delivery was attempted within that time frame, yet the asshole didn't even come to my neighborhood. Some of these drivers are lazy as shit, UPS needs to fire everyone they have and get some people with a good work ethic.

 – About 4 months ago.

Why does ups have to wait till 8pm at the end of the day to deliver items? What the f%@k are they doing all day?...

Why does ups have to wait till 8pm at the end of the day to deliver items? What the f%@k are they doing all day?

 – About 4 months ago.

Hey I was the previous poster. Not sure why it says NJ for me but I am located on Long Island. It’s so annoying how they wait until the night before you’re expecting it to then give that bs excuse...

Hey I was the previous poster. Not sure why it says NJ for me but I am located on Long Island. It’s so annoying how they wait until the night before you’re expecting it to then give that bs excuse due to weather delays. When in reality it’s probably just delays coming from them being overloaded, understaffed, etc... it’s possible there was some inclement weather in the Midwest maybe as my shipment was coming from Seattle, WA, but I assume it’s just UPS being UPS after looking thru these other comments

 – About 4 months ago.

I got the exact same message as the previous commenter at 10pm last night. Where's the bad weather? I'm looking at a map of the entire USA and nothing in the path of my package? It was to be...

I got the exact same message as the previous commenter at 10pm last night. Where's the bad weather? I'm looking at a map of the entire USA and nothing in the path of my package? It was to be delivered today - I had NO time to prepare for this delay. Previous poster - if you see this, where are you located? I'm in PA.