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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,647 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 15 hours ago.

I make $1,500-$1,999 a week. I need a new camera for my YT vids.... send your money, keep sending it. I'm with you guys.

WHAT A FRAUD POS.... Smoldering POS.

I'm...

I make $1,500-$1,999 a week. I need a new camera for my YT vids.... send your money, keep sending it. I'm with you guys.

WHAT A FRAUD POS.... Smoldering POS.

I'm confident some day, some how.... he'll get his.

Karma Justice.

Needs to be FIRED!

 – About 16 hours ago.

UPS Tyler is the biggest cry baby I've ever seen. He makes $90,000 a year delivering boxes and pays zero for health care.

He claims to be for the people that are not yet hired....

UPS Tyler is the biggest cry baby I've ever seen. He makes $90,000 a year delivering boxes and pays zero for health care.

He claims to be for the people that are not yet hired. He's the biggest fraud ever and he virtually begs online for folks to contribute to him.

Go Fund Me Millennial's Make Me Sick!

WAFL!!!!!

See his YT panhandling vids. He's going to be the IBT President. BwaaaaHAHAHAaaa

 – About 18 hours ago.

No local distribution center (in a city of ~70000 or more) means there's nowhere to pick up my package. A terrible website and apparently no MyChoice in my area (according to the call center - why...

No local distribution center (in a city of ~70000 or more) means there's nowhere to pick up my package. A terrible website and apparently no MyChoice in my area (according to the call center - why the f%@k not?) means there's no way to change the delivery address without calling in. Calling in means dealing with a frustrating phone system, then dealing with people who barely speak English. Changing the delivery address (because who is normally home at 4pm on a workday) costs a fee.

Pointing out how f%@king frustrating this all is gets you hung up on.

f%@k UPS. The most frustrating shipping company I've ever had the displeasure of dealing with.

 – About 19 hours ago.

UPS destroyed an antique radio I had shipped to me. Countless phone calls later, with customer service reps that sounded like they were answering from a crowded bar in Tijuana, still no resolution....

UPS destroyed an antique radio I had shipped to me. Countless phone calls later, with customer service reps that sounded like they were answering from a crowded bar in Tijuana, still no resolution. Each time you call them for rates you get different quotes for the same exact sizes weights and zip codes.

UPS has obviously out sourced their customer service to Mexico, no matter when I call I get connected to people with heavy Spanish accents and are so unprofessional it's astonishing.

I guess this is the way American companies are all going - to hell in a handbasket just to maximize profits.

What has happened to this once great country. It's so sad, it really is.

 – About 21 hours ago.

I want to f%@king strangle every single higher up and every driver for UPS. It's one f%@king package, how do you f%@k up just placing it at the door and walking away. And marking it as delivered?...

I want to f%@king strangle every single higher up and every driver for UPS. It's one f%@king package, how do you f%@k up just placing it at the door and walking away. And marking it as delivered? I just want my stuff. Why does it have to be so complicated.

 – About 22 hours ago.

So my apartment complex put in a very nifty new package reception system. You type in a code on a screen and one of 100 or so lockers pops open with the package in it. It seems simple and...

So my apartment complex put in a very nifty new package reception system. You type in a code on a screen and one of 100 or so lockers pops open with the package in it. It seems simple and straightforward. However UPS is refusing to use it. But on the tracking package listing it shows that they tried three times to deliver it (all three on the same day). Right. Then it said the address was wrong. I checked. It wasn't. Then they changed it to say I refused delivery. I have been in another city the whole time. Again, lies and laziness.

This resulted in my overnight-ed, replacement telephone to be sent back and I still don't have it. Thanks for nothing UPS.

John in Baton Rouge

 – About 22 hours ago.

Feels bad. I live in Toronto in Canada, and the UPS from Concord suck so much....... I ordered a nuraphone from its official website, but they say they missed me. BUT NO PHONECALL AT ALL. NOT LEAVING...

Feels bad. I live in Toronto in Canada, and the UPS from Concord suck so much....... I ordered a nuraphone from its official website, but they say they missed me. BUT NO PHONECALL AT ALL. NOT LEAVING IT TO THE SECURITY MAN EVEN THOUGH I SET IT 'leave at reception if not available' . AND NO PICK UP LOCATION PAPER. WHATSOEVER.


i just found this website by typing 'ups sucks' on google just to relieve my stress..
now im back to waiting

 – About 23 hours ago.

They are worse if you live in a rural area...they deliver the latest that they can...not customer friendly.....

They are worse if you live in a rural area...they deliver the latest that they can...not customer friendly..

 – About 1 Day ago.

I heard a rumor the IBT & UPS are going back to the table today.

On the slate will be 5-card stud (jokers, 2's & one-eyed jack's are wild) & then 7-card no peeky.

I heard a rumor the IBT & UPS are going back to the table today.

On the slate will be 5-card stud (jokers, 2's & one-eyed jack's are wild) & then 7-card no peeky.

Happy Friday

 – About 2 days ago.

I ordered an Amazon package via Prime at 1:40 am Tuesday morning with a scheduled delivery date of Friday.

They scheduled the date early this morning & moved it up a day to be delivered...

I ordered an Amazon package via Prime at 1:40 am Tuesday morning with a scheduled delivery date of Friday.

They scheduled the date early this morning & moved it up a day to be delivered to today/Thursday. It arrived at 5:23pm this. Thursday instead of Friday without any noticeable damage.

Can't I ever count on you assholes?

 – About 3 days ago.

I ordered a package from Amazon, 2-day shipping. UPS left a "sorry we missed you" tag. I go into the mychoice app and accidentally created a delivery change request for a dry-cleaner over a...

I ordered a package from Amazon, 2-day shipping. UPS left a "sorry we missed you" tag. I go into the mychoice app and accidentally created a delivery change request for a dry-cleaner over a mile from my house (their map shows it a block from my house, even though IT F***ING ISN'T!!!). I tried to cancel the request, but the the "system was down." So the system "works" enough to deliver my package to the wrong part of the city, but not well enough to cancel the request? BULLSH!T

 – About 3 days ago.

2 day shipping? How about 7?! If you change your plans to sit around all day waiting for a package, don't fret, they will just move the expected delivery date over by one day. for the third time....

2 day shipping? How about 7?! If you change your plans to sit around all day waiting for a package, don't fret, they will just move the expected delivery date over by one day. for the third time. FYI my package hasn't left the original facility yet. They just took my money, and forgot all about the 2 day shipping promise they made me. f%@k this. f%@k UPS.

 – About 3 days ago.

"We're sorry we missed you.". Oh really UPS? Well I'm sorry your lying incompetent driver missed the fact that I've been waiting all day in my apartment and outside at the only...

"We're sorry we missed you.". Oh really UPS? Well I'm sorry your lying incompetent driver missed the fact that I've been waiting all day in my apartment and outside at the only entrance to my apartment complex and waiting for him to not show up with my package even though your all knowing and infallible "system" tells you he made a delivery attempt when I know for a fact that he didn't. I know you "don't want to argue" with me, but that's just because you trust your "system" and your incompetent drivers more than your paying customers and won't listen to reason when I tell you that even though your tracking system says a delivery attempt was made, that your driver didn't even show up in the parking lot through the one and only entrance to my apartment complex that I've been sitting around waiting for my package at. Nor did he show up at the apartment complex management office where my apartment manager was sitting during the time of the so called delivery attempt without seeing any UPS driver at all. Oh, but your precious system says he did so it must be true right? Even though your customer is still wondering where their package is and where the hell the driver went if it wasn't to his apartment complex and why he would want to waste not only his time but the time of the person waiting for a package by making another unnecessary delivery attempt the following day when he could have just handed the damn package to the waiting customer the first day like he was paid to do. Instead he'd rather piss the customer off and make him go through your unreliable 1-800 number, getting disconnected twice before reaching anyone to complain to about a delivery driver lying about making a delivery attempt, only to be met with a so called customer service representative that insists that the precious system is right and the customer is wrong. Ok, I sincerely hope your business crashes and burns because with the way you treat your customers you deserve everything bad that happens to you. If you don't want to do what you're being paid to do, expect not to get paid again. Ignore your customers at your own peril.

 – About 3 days ago.

Love watching the delivery truck drive by my place not once but twice and backtrack his route at least 4 times. The FollowMyDelivery may create more problems for UPS than it solves. It's...

Love watching the delivery truck drive by my place not once but twice and backtrack his route at least 4 times. The FollowMyDelivery may create more problems for UPS than it solves. It's ridiculous, especially when I have to be somewhere, that I can see the truck sitting in one spot for over 15 minutes.

 – About 3 days ago.

waited all morning, watched the new “see where the truck is” map for hours, the truck was 200 yards from me for two hours.
Had to go at 12:30pm, left a note I’ll be back at 4pm and they...

waited all morning, watched the new “see where the truck is” map for hours, the truck was 200 yards from me for two hours.
Had to go at 12:30pm, left a note I’ll be back at 4pm and they slapped the first attempt notice on my note.
Such a “customer oriented” company....like we have all day to waste for their effing drivers.

 – About 3 days ago.

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled."

Package is stuck in Arlington, TX with this notice. Customer service indicates it was...

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled."

Package is stuck in Arlington, TX with this notice. Customer service indicates it was "left at the facility". Anyone dealt with this before?

 – About 3 days ago.

Maybe he's just upset he doesn't have a horsec**k for the horseface?...

Maybe he's just upset he doesn't have a horsec**k for the horseface?

 – About 4 days ago.

I ordered an item on Amazon and paid extra for two day shipping (large item). According to Amazon and ups, I was supposed to get my package Tuesday, October 16th. I took half the day off so I could...

I ordered an item on Amazon and paid extra for two day shipping (large item). According to Amazon and ups, I was supposed to get my package Tuesday, October 16th. I took half the day off so I could sign for the package only to find out it never left the shipping facility. Why did I pay an extra $23 for faster shipping when ups is clearly making no effort to deliver on time? I never have these issues with usps or fed ex, ups is inferior and I’ll pay extra not to use them.

 – About 4 days ago.

Who is this UPS Tyler? Doing videos now with the media. Stirring up the employees. He needs a wife & kids.

All he's about is his 50-53 hour work weeks and grievance penalty pay.

Who is this UPS Tyler? Doing videos now with the media. Stirring up the employees. He needs a wife & kids.

All he's about is his 50-53 hour work weeks and grievance penalty pay.

What sort of weak division/district does he work for?

 – About 4 days ago.

UPS & the IBT ratified their contract from 2013-2018. That means all us customers won & there will be no work stoppage for The holidays for 4 solid years. So get out there online and order your dog...

UPS & the IBT ratified their contract from 2013-2018. That means all us customers won & there will be no work stoppage for The holidays for 4 solid years. So get out there online and order your dog food, your beds and check out Amazon's new tire store.

Merry Christmas

 – About 4 days ago.

Bought something off Amazon with one day shipping, UPS has my package at the local office as of Tuesday morning, won’t let me pick up my package until they “attempt” to deliver it on Thursday....

Bought something off Amazon with one day shipping, UPS has my package at the local office as of Tuesday morning, won’t let me pick up my package until they “attempt” to deliver it on Thursday. They say it’s with other boxes and has to be “sorted” complete garbage.

 – About 4 days ago.

yes- ups is an antiquated early 1900 system- to experience the contradiction of the ups web site is something to behold - the CS people are not that knowledgeable of their own company - to try for...

yes- ups is an antiquated early 1900 system- to experience the contradiction of the ups web site is something to behold - the CS people are not that knowledgeable of their own company - to try for them to understand an issue with delivery, the answer is to upgrade and pay them more money.

 – About 5 days ago.

try to send something to spain......

try to send something to spain...

 – About 1 Week ago.

Is UPS Tyler an Internet Panhandler?...

Is UPS Tyler an Internet Panhandler?

 – About 1 Week ago.

Hi Randy! I've been to your fair city. Pension reductions make it a tough argument.

Thank goodness it evens out with locals like 483.

"Keep it under...

Hi Randy! I've been to your fair city. Pension reductions make it a tough argument.

Thank goodness it evens out with locals like 483.

"Keep it under two-thirds"

"I will do my best"

:-)

 – About 1 Week ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

Hi,

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 – About 1 Week ago.

ups ABSOLUTELY SUCKS!...

ups ABSOLUTELY SUCKS!

 – About 1 Week ago.

Sent a package to myself on 9/12/18 From NY to arrive at hotel Solaz Resort hotel in Cabo San Lucas Mexico for an exhibit booth.Package never arrived. I requested they return to sender. Package is...

Sent a package to myself on 9/12/18 From NY to arrive at hotel Solaz Resort hotel in Cabo San Lucas Mexico for an exhibit booth.Package never arrived. I requested they return to sender. Package is still in La Paz Mexico getting scanned every day or two.I call every day and they tell me it will eb returned to the US at some point. They have now had this package for 4 weeks!

 – About 1 Week ago.

Do you have a label? Here print out the label. Oh wait, you didn't schedule a pickup, you only printed a label. Why would I need a label if I'm not asking for a pickup? OK, we'll pick it...

Do you have a label? Here print out the label. Oh wait, you didn't schedule a pickup, you only printed a label. Why would I need a label if I'm not asking for a pickup? OK, we'll pick it up but that's extra. Hey it's 7:45PM, we are finally here for your super important package! But this is the wrong label. Sorry, drivers can't fix or make labels or supply you with what you need. Your super important package which is non my hand, with a label, and has been paid for, will just have to wait until tomorrow. #UPS, Please go out of business.

 – About 1 Week ago.

"UPS attempted to collect your shipment(s) but was unsuccessful. Please reschedule your collection."
This was a lie; I never got a call they arrived....

"UPS attempted to collect your shipment(s) but was unsuccessful. Please reschedule your collection."
This was a lie; I never got a call they arrived.

 – About 2 weeks ago.

They suck and would really like a way to use another service!!!!!!...

They suck and would really like a way to use another service!!!!!!

 – About 2 weeks ago.

Live Chat person said "give me a minute to get your answer". Next thing I knew, the chat was hidden and said Save or Exit. I could not resume my chat. Nice software that times our while...

Live Chat person said "give me a minute to get your answer". Next thing I knew, the chat was hidden and said Save or Exit. I could not resume my chat. Nice software that times our while waiting for their rep to help you. At least I've learned NOT to use UPS when I have a choice.

 – About 2 weeks ago.

UPS virtual assistant won't let me tlak with a live chat....

UPS virtual assistant won't let me tlak with a live chat.

 – About 2 weeks ago.

How's this? UPS left a 'signature required' $450 pair of speakers in the foyer of my apt building. Lucky I got to them in time. Once a stranger signed for another UPS package and they just...

How's this? UPS left a 'signature required' $450 pair of speakers in the foyer of my apt building. Lucky I got to them in time. Once a stranger signed for another UPS package and they just kept it. From now on I'm making arrangements for them to ship packages to one of their stores. Businesses get priority when it comes to service.

 – About 2 weeks ago.

UPS is the absolute worst. They delivered my package to a locker. I went to pick up the package but lockers don't work. I've spent a month calling and talking to people and filing claims with...

UPS is the absolute worst. They delivered my package to a locker. I went to pick up the package but lockers don't work. I've spent a month calling and talking to people and filing claims with no luck. They claim that they went to get the package from the lockers in order to deliver to my home but the package wasn't there. They finally admitted that the driver probably scanned the package but never actually put it in the locker so they have no clue where it is.

 – About 2 weeks ago.

I just don't understand why UPS keeps asking me to pick up my parcels from a warehouse tens of kilometres away while I have a UPS store a few hundred meters from my apartment! And the warehouse...

I just don't understand why UPS keeps asking me to pick up my parcels from a warehouse tens of kilometres away while I have a UPS store a few hundred meters from my apartment! And the warehouse opens only for 2 hrs in the early morning and 2 hrs in the evening. And I don't think that UPS provides their front desk any customer service training because they could be very rude. I observed a few time when waiting in line and I think, it's kinda obvious that the front desk staff discriminates people by their colour and exterior.

Finally one day it was me having a parcel issue and the front desk woman basically didn't want me to explain anything, and threw away my UPS notice (so l lost my tracking number) and told me to call the 800 number for free. During the following argument she said "Do you know I came from New York?" It took me a while to realize she was implying she's superior by saying that. That's really horrifying and disgusting! How did I realize her sense of superiority? Because she said "I'm sure I have a better life than you!"

The funny thing after that is that, when I tried to find somewhere to give this UPS point a low rating, I read reviews about the same rude front desk and about similar bad experiences at this UPS warehouse. The overall rating is already close to 1 star (out of 5). Some of the reviews are from years ago. So, apparently UPS doesn't give a f%@k.

 – About 2 weeks ago.

Update: Shockingly UPS didn't call. I called them and supposedly the package is en route to me. I called the shipper again and they are sending another package which should arrive in 1-2 business...

Update: Shockingly UPS didn't call. I called them and supposedly the package is en route to me. I called the shipper again and they are sending another package which should arrive in 1-2 business days... So Tuesday next week. Oh and still being shipped through UPS. Thanks UPS.

 – About 2 weeks ago.

I had a package shipped next day with delivery by 3 P.M. no package. I could see on the app the driver was in my area and I had recieved UPS packages at the address previously. At 3:03 P.M. the app...

I had a package shipped next day with delivery by 3 P.M. no package. I could see on the app the driver was in my area and I had recieved UPS packages at the address previously. At 3:03 P.M. the app updates that my address is wrong. I confirmed the address with UPS and the shipper.

First UPS tells me the government held the package from being delivered and it will be delivered tomorrow. Then the tracking number updates with returning to shipper. I call UPS and the shipper to try to resolve the issue. UPS states that the local office will call first thing at 8 A.M. local.

At 08:37A.M. I call UPS since I haven't recieved a call. They confirm the telephone number and it's a number I don't use and have no idea how UPS even got it. The representative then tells me the local office will call by 10 A.M.

At 10:13 A.M. I call for a fourth time. The representative tells me the local office will call by 10 A.M. to which I inform them it's after 10 A.M. already. Supposedly they will call within an hour, which I'm still waiting on.

 – About 2 weeks ago.

My AC went out almost 2 weeks ago. I had to order a new fan blade for the outside unit from a very reputable supplier. The blade had to be shipped to me because the local branch did not have it. I...

My AC went out almost 2 weeks ago. I had to order a new fan blade for the outside unit from a very reputable supplier. The blade had to be shipped to me because the local branch did not have it. I ordered the part on 9/25. It was to arrive on 9/28, a Thursday. Thursday came and went, as did Friday. On Saturday, I called the supplier to find out what the deal was. They told me it was delivered and left at "the side door." I informed the lady I don't have a side door. My part was delivered to the wrong address. The supplier sent me another blade, free of charge, because UPS screwed up. I had to wait another week, in NC heat and humidity, for the replacement. It arrived today. The box smashed, and the aluminum blade assembly bent and twisted; rendering it completely worthless. After getting through the phone tree, I struggled to explain to people who I could barely understand that thanks to them, I'm without AC for yet another day. They wouldn't tell me where the lost one was, nor were they willing to try to redirect it to me like it was supposed to do in the first friggin' place almost 2 weeks ago. The supplier is sending the THIRD blade overnight via FedEx. Never again will I do business with these idiots, nor anyone who uses them for shipping. Time for brown to get flushed!!

 – About 2 weeks ago.

UPS is bullshit. They deliver when you aren’t home so that they can deliver your package to a access point. Well that’s not customer service. That’s you all not adapting to customers. I hate...

UPS is bullshit. They deliver when you aren’t home so that they can deliver your package to a access point. Well that’s not customer service. That’s you all not adapting to customers. I hate when amazon uses them it pisses me the f%@k off because I’m just wanting to get home to my package and not leave the house during traffic hours to some place. It’s not convenient it’s convenient for them to do that and that’s why you all suck.

 – About 2 weeks ago.

Was tracking the delivery, my package made it to my state. About an hour from my house and the idiots sent it back to the state it was shipped from. How does this happen ???...

Was tracking the delivery, my package made it to my state. About an hour from my house and the idiots sent it back to the state it was shipped from. How does this happen ???

 – About 3 weeks ago.

Own a minorty woman owned business. Business relocated to neighboring county and receives merchandise for resale to customers. Every package received from UPS was opened at the the warehouse or by the...

Own a minorty woman owned business. Business relocated to neighboring county and receives merchandise for resale to customers. Every package received from UPS was opened at the the warehouse or by the drivers. Called and reported after 3 packages were received in this manner. They didn't even attempt to re-seal the packages after opening them. Fifteen received in 3 months, in this condition. We all know you are not the USPS but you should and are responsible for your actions. Called and inquired why this was happening. Let them know I was less than pleased with this situation. I asked for the person or persons responsible and for what reason this was happening. No answer, no call back, until I got legal representation. Why could'nt you just be a professional business for once, hire professional individuals and do what is right by the individual. I now request FEDEX or prefer USPS. Only use their service when nothing else is available. Repeatly opening my packages and making me feel like some law breaking criminal, is not legal for a private company or any public company.I should sue for the stress caused by their actions. I feel violated. I am currently seeking the best legal advise to approach this situation. I will not juist let them sweep this under the rug. I will continue to demand a lawful explanation for their actions. Who is behind these actions. and why didn't they at least try to re-seal the package? They just delivered it to me with the box open wide. Drivers are claiming they received the packages open in this manner. Warehouse says it was the drivers, all they do is unload and load the packages. Both shoving the blame. I want to know who is
responsible for these actions. So I can have my lawyer contact them personally.
Piss Poor Performace = UPS

 – About 3 weeks ago.

UPS calls themself big brown. More like big brown turd. Once again the driver did a drive by and claimed I wasn’t home. Second time in a month I preferred from Costco only to have to deal with UPS...

UPS calls themself big brown. More like big brown turd. Once again the driver did a drive by and claimed I wasn’t home. Second time in a month I preferred from Costco only to have to deal with UPS “delivery.” I wrote Costco and asked them to reconsider their use of UPS. Worst customer service as well as bad delivery drivers.

 – About 3 weeks ago.

Ordered a two ounce shipment of phenibut from liftmode, as I rely on the supplement to get through the day when I can't afford my regular anxiety meds.. Placed an "overnight air" order on...

Ordered a two ounce shipment of phenibut from liftmode, as I rely on the supplement to get through the day when I can't afford my regular anxiety meds.. Placed an "overnight air" order on Sunday, knowing full well that the item wouldn't arrive until Tuesday, that's fine.. Until Tuesday morning comes and I receive an email from UPS, stating that my arrival date has changed to Thursday afternoon. Four days later on an overnight order.. I needed that package! That's why I payed a lot of extra money to get it quickly. Not only did the one day shipment not arrive the next day, it arrived two days after that.. This is the third time ups has done this with my expedited shipments. They are an absolute joke, a company that's too big to be held with any accountability. They're total crooks.

 – About 3 weeks ago.

UPS trying to force us to use their lockers.
$15 item delivery attempted but driver did not want to "leave unattended" was the excuse.
I am in a home with vehicles, a tree and many...

UPS trying to force us to use their lockers.
$15 item delivery attempted but driver did not want to "leave unattended" was the excuse.
I am in a home with vehicles, a tree and many shrubs out front of my porch.
It seems to be intended to force use to use lockers.
I order online so I don't have to go get it !

James
Auburn, Wa

 – About 3 weeks ago.

They didn't come yesterday then, today the dumbass left two of the five packages. After 45 minutes on the phone and 5 pm close time( it's 4:30 ) they tell me I'd get a call back within an...

They didn't come yesterday then, today the dumbass left two of the five packages. After 45 minutes on the phone and 5 pm close time( it's 4:30 ) they tell me I'd get a call back within an hour? How stupid can they be? I mean really if they'd had taken the call at once the drive wasn't 10 mins. away but after several menu attempts and waiting for 12 minutes on hold (45 mins) total looks like I will have to drop at the stupid UPS store in order to keep MY customer happy.

 – About 3 weeks ago.

Their website is complete and utter bullshit. I did two day delivery. My item was shipped 15mins after I ordered it Saturday. UPS “tracking” system (if you can call it that) claims the package...

Their website is complete and utter bullshit. I did two day delivery. My item was shipped 15mins after I ordered it Saturday. UPS “tracking” system (if you can call it that) claims the package will arrive today.

It’s 7:47pm their end of day is at 9pm.

::rolls dice::

How are they still in business?

 – About 3 weeks ago.

UPS World Ship needs to "update" - which locks up the computer, and we have to "Restart" the system.
Of course we can't actually open or use World Ship until it has...

UPS World Ship needs to "update" - which locks up the computer, and we have to "Restart" the system.
Of course we can't actually open or use World Ship until it has "updated". So now we can't go forward or
backward, we will have to drive this package to a UPS store. UPS has messed up our computer with their
crap-level software, and we can't even use it. We called UPS Customer Disservice, they said to
"keep restarting the computer" - ??? They have no solutions, just problems. #HateUPS

 – About 3 weeks ago.

UPS lost package with Declared Value of $11,780.
They spent 3 months trying to find it.
After 3 months and 2 weeks, I received a check from UPS for $1,000.

The package was...

UPS lost package with Declared Value of $11,780.
They spent 3 months trying to find it.
After 3 months and 2 weeks, I received a check from UPS for $1,000.

The package was dropped off at a UPS Store, so their liability is only $1,000.

"READ THE FINE PRINT of your Agreement" is what they tell me.

Just changed our shipping service to FedEx.

 – About 3 weeks ago.

UPS failed to deliver my package. They failed 3 times and the pre-sign sheet does not work for them (I am guessing it was because the delivery guy does not even read.).
The stupid customer reps...

UPS failed to deliver my package. They failed 3 times and the pre-sign sheet does not work for them (I am guessing it was because the delivery guy does not even read.).
The stupid customer reps are not helpful and one of them hung up on me. THEY F*CKING SUCKKKKK!!
KEEP REPEATING THE SAME INFORMATION OVER AND OVER AGAIN, AND THE APOLOGY IS NOT SINCERELY!!!
It has been one week since the first attempt and still counting.

UPS is the WORST and STUPIDEST and has the WORST WORST CUSTOMER SERVICE IN THE WORLD!!!!!!!
F*CK THEM!!!!!

 – About 3 weeks ago.

UPS didn't deliver my package on Friday and refused to help get it to me before Monday. f%@king UPS. Suck a dick....

UPS didn't deliver my package on Friday and refused to help get it to me before Monday. f%@king UPS. Suck a dick.

 – About 3 weeks ago.

UPS is costing us customers. They have established themselves as the weakest link in our business chain. This week alone, they have lost three packages. No tracking info online. Calling UPS is a waste...

UPS is costing us customers. They have established themselves as the weakest link in our business chain. This week alone, they have lost three packages. No tracking info online. Calling UPS is a waste of time, because the overseas (they couldn't find a call center in the US?) call center has no answers either. In fact it sounded like they are looking at the exact same UPS website that the customer sees. If that is truly the case, then their "customer service" reps are nothing more than human pacifiers.

 – About 3 weeks ago.

How your delivery persons think they can lie about a package delivery just cause they are under pressure to deliver at a certain time is pathetic! Probably stole my package!...

How your delivery persons think they can lie about a package delivery just cause they are under pressure to deliver at a certain time is pathetic! Probably stole my package!

 – About 3 weeks ago.

Why bother saying it will be delivered by 8pm? Even if they/the driver f%@ks up and you did nothing wrong at 430pm, they will not EVER consider redelivery the same damn day! I see a 3 hour f%@king...

Why bother saying it will be delivered by 8pm? Even if they/the driver f%@ks up and you did nothing wrong at 430pm, they will not EVER consider redelivery the same damn day! I see a 3 hour f%@king window for redelivery. The driver sees. Well I'm done at 5! My package "didn't have the apartment number on it" they claim. Bitch I've been with Amazon prime for 4 years! Yes it f%@king does! You know what it also has? My phone number! f%@king call and ask! Plus get this. I was outside with my kid playing around the front entrance. I saw NO UPS truck. He lied. He skipped my package because my normal mail was in my box at 10am. He must have forgotten it. It's only a cell phone case. I see why. But instead of being a man he said it's undeliverable and didn't list a reason. When I called they made on for him. Then said, sorry no. Redelivery today would be to inconvenient. It says 8PM!!!! WHY?! I don't get it! Say 5pm. Because we all know that's the cut off.

 – About 3 weeks ago.

UPS is a total mess. Tracking is worthless and deliveries are always late. AVOID!!!!...

UPS is a total mess. Tracking is worthless and deliveries are always late. AVOID!!!!

 – About 3 weeks ago.

So, I have an important job interview tomorrow right. I decided a few days ago to order a new pair of pants to look presentable at the interview. I picked some nice navy blue lee’s And a nice black...

So, I have an important job interview tomorrow right. I decided a few days ago to order a new pair of pants to look presentable at the interview. I picked some nice navy blue lee’s And a nice black belt with a nice gray buckle. I placed the order 5 days ago and paid for 2 day shipping. My interview is tomorrow, I have no pants and UPS says that th packages has been delayed. f%@k UPS!!!

 – About 3 weeks ago.

I shipped a $200+ package that contained an important medical breath test on 9/06 on one side of town and the recipient was in the same town. I was guaranteed 1-5 business days. Package ended up...

I shipped a $200+ package that contained an important medical breath test on 9/06 on one side of town and the recipient was in the same town. I was guaranteed 1-5 business days. Package ended up circling a facility 5 hours away for 7 days. The customer service ppl weren't helpful. I called multiple times because the package expired on the 13th. After a claim was placed on the 14th, package delivered on 17th, 13 days later. Now I can't put in a claim for the $200+ because it was 'delivered' and isn't eligible. I'm now out $200+ and no one will return my calls or emails to customer service. Why can't you hold yourselves responsible for your mistake and make it right? I am so frustrated and angry and ahhhhh! I will never ship with UPS ever again.

 – About 3 weeks ago.

MANY shipments delayed by hurricane Florence were returned to the shipper (solely by UPS unilateral decision). Brilliant move UPS. Now, not only am I upset, my customers and my vendors are upset as...

MANY shipments delayed by hurricane Florence were returned to the shipper (solely by UPS unilateral decision). Brilliant move UPS. Now, not only am I upset, my customers and my vendors are upset as well. Why don't you just come to my home, steal my wife and drink all my beer while you are at it?

 – About 3 weeks ago.

UPS is very bad for business! We have at least one customer a week that we have to tell "sorry, UPS lost that package, we will have to order another" EVERY WEEK ...

UPS is very bad for business! We have at least one customer a week that we have to tell "sorry, UPS lost that package, we will have to order another" EVERY WEEK

 – About 4 weeks ago.

UPS stands for unprofessional piece of shit. Had requested to pick uan item at UP assist point, they said the hold for pickup completed yesterday 6AM, and estimated delivery time was 10:30 am...

UPS stands for unprofessional piece of shit. Had requested to pick uan item at UP assist point, they said the hold for pickup completed yesterday 6AM, and estimated delivery time was 10:30 am yesterday. Went there at 3pm, nothing, 6pm again, nothing, 11:30 this mornin, nothing again. Wtf is UPS doing? You need f%@king 2 days or more to deliver a f%@king phone? Never going to buy things on Apple using delivery.

 – About 4 weeks ago.

UPS is the worst. Pre ordered iPhone and was supposed to be delivered on 9/21/18. According to ups 2 failed attempts were made to deliver but that's not true. Why? Camera footage! Anyways I...

UPS is the worst. Pre ordered iPhone and was supposed to be delivered on 9/21/18. According to ups 2 failed attempts were made to deliver but that's not true. Why? Camera footage! Anyways I scheduled to pick up my iPhone at the ups location today 9/24 and the phone WASN'T there!!! They told me to come back tomorrow. Unbelievable Piece of Shit company. Logistics are obviously lacking but they make it up with lying, nonchalant employees. APPLE, BOYCOTT UPS!

 – About 4 weeks ago.

First UPS sent me a delivery date and 4-hour delivery window which was inconvenient but which they said they could not change. So I changed our plans to be here during that time. Of course, they have...

First UPS sent me a delivery date and 4-hour delivery window which was inconvenient but which they said they could not change. So I changed our plans to be here during that time. Of course, they have failed to deliver within the window (which they had told me they could not change) and are now saying they "expect to deliver" sometime later in the day -- when I cannot be here.

Lesson learned -- Do not order anything from a merchant or other vendor who ships their products using UPS. Will cancel the order if do not receive delivery while I am still here today.

 – About 4 weeks ago.

How in End of Day a different time EVERYDAY what does that even mean???? Just give me a time frame...WTFF...

How in End of Day a different time EVERYDAY what does that even mean???? Just give me a time frame...WTFF

 – About 4 weeks ago.

OMG! They transfer you overseas and you can't understand a damn word they are saying!...

OMG! They transfer you overseas and you can't understand a damn word they are saying!

 – About 4 weeks ago.

UPS is the worst delivery service, I have ever dealt with. unprofessional, always late, and their is always in unreachable place out of town ...

UPS is the worst delivery service, I have ever dealt with. unprofessional, always late, and their is always in unreachable place out of town

 – About 4 weeks ago.

I was supposed to received a pre-ordered iPhone on the 21st.. a day before my delivery date they updated the status to just clearing customs. Which is where it sat for 3 days.. on my day of delivery I...

I was supposed to received a pre-ordered iPhone on the 21st.. a day before my delivery date they updated the status to just clearing customs. Which is where it sat for 3 days.. on my day of delivery I get an update that my package is in Kentucky.. called and asked when it would be delivered and they told me Monday. So we sit at home all weekend hoping that it would show up because Apple requested a Sat delivery which UPS sight showed it would be re-scheduled for Sat. Delivery.. which didn’t happen.. then Sunday night I get an update that it was in Hong Kong... so it went from being in the US to back over seas?? And now i have a delivery date for Tuesday What is the purpose of tracking if they can’t accurately track a package.. their service is absolutely pathetic! And the worst part is. We are all at the mercy of this terrible company, their reps are mostly foreign and don’t know a damn thing!!!

 – About 4 weeks ago.

Tracking has my package located in the city (Arrival Scan) for two days. Idiots. Useless courier service....

Tracking has my package located in the city (Arrival Scan) for two days. Idiots. Useless courier service.

 – About 4 weeks ago.

Had a delivery scheduled for Friday, 9/21. Tracking the package said it was on the truck for delivery. Then, suddenly, the package status changed to "Delivery changed to next business day"....

Had a delivery scheduled for Friday, 9/21. Tracking the package said it was on the truck for delivery. Then, suddenly, the package status changed to "Delivery changed to next business day". WTF? I called the shipper to see if they could arrange for hold at a station. The shipper said UPS would hold it for pickup. I drove down to that station and after a 30 minute wait, they asked me to write down my name, address and phone number so they could deliver it next day. Well, it's close to 4:00 pm and still no call from anyone at UPS, no indication that a delivery will be attempted. I hope this POS business goes out of business, they deserve it.

 – About 4 weeks ago.

Was expecting an important package today. Stayed home from work to be available to receive it. I live in an apartment complex, and received a text from our package concierge system that I have a...

Was expecting an important package today. Stayed home from work to be available to receive it. I live in an apartment complex, and received a text from our package concierge system that I have a package. Go to retrieve it, open the locker, and driver had left a note inside the locker saying delivery attempt had been made and I need to be there to sign for it, as if I'm going to spend all day waiting in the package room at the leasing office for him to show up.

 – About 4 weeks ago.

UPS delivery map shows my package on my street at 2:30. At 3:00 it’s 2 miles away (where it started the day.) 10:45PM it’s listed as an “exception” and rescheduled for tomorrow; I stayed home...

UPS delivery map shows my package on my street at 2:30. At 3:00 it’s 2 miles away (where it started the day.) 10:45PM it’s listed as an “exception” and rescheduled for tomorrow; I stayed home all day to sign for this damned package and I have to work tomorrow. UPS can f%@k off.

 – About 4 weeks ago.

The customer representative flat out just hung up on me and didn't believe I received an e-mail from them advising that my package is supposed to arrive today when clearly it hasn't. Extremely...

The customer representative flat out just hung up on me and didn't believe I received an e-mail from them advising that my package is supposed to arrive today when clearly it hasn't. Extremely RUDE!!!

 – About 4 weeks ago.

UPS sucks!! iPhone was supposed to be delivery today. No bad weather here in LA. But for some reason the package never left the last distribution center - which is only 40 minutes away!
Called...

UPS sucks!! iPhone was supposed to be delivery today. No bad weather here in LA. But for some reason the package never left the last distribution center - which is only 40 minutes away!
Called them. They had no reasons why. Asked if I could go get it myself. No, they said. Will deliver Monday. So I’ve wasted a day off to be home to get the phone. Great. Way to make everyone look good UPS. YOU SUCK.

 – About 4 weeks ago.

Oh lord, these motherf%@kers. My new phone was supposed to be delivered by 3pm. Hours later, checking the live map the driver has entered my neighborhood TWICE, and f%@king left. WHAT THE f%@k ARE YOU...

Oh lord, these motherf%@kers. My new phone was supposed to be delivered by 3pm. Hours later, checking the live map the driver has entered my neighborhood TWICE, and f%@king left. WHAT THE f%@k ARE YOU DOING JESUS f%@k

 – About 4 weeks ago.

UPS is ridiculous...they should only deliver for 8-5 businesses since that is the only hours when they deliver. If you work first shift you are not home and they will not drop your package unless...

UPS is ridiculous...they should only deliver for 8-5 businesses since that is the only hours when they deliver. If you work first shift you are not home and they will not drop your package unless someone is home. I have signed up with MYUPS and have instructed for the package to be left at door and found out it is up to the driver if they feel like it or not!!!!! If you ask for a specific time they will charge you for their inconvenience!!!! I cant stand UPS they are ridiculous!!!!!!

 – About 4 weeks ago.

"Package will be delivered by 3pm... its 6pm and still no sign... Ive literally seen 5 PS trucks drive by my house. THEY SUCK!...

"Package will be delivered by 3pm... its 6pm and still no sign... Ive literally seen 5 PS trucks drive by my house. THEY SUCK!

 – About 4 weeks ago.

Because they apparently can't f@cking read, either. Two 8x10 signs that say "Put deliveries in covered porch to right". Said porch is 4 feet away. Seriously. UPS is full of morons....

Because they apparently can't f@cking read, either. Two 8x10 signs that say "Put deliveries in covered porch to right". Said porch is 4 feet away. Seriously. UPS is full of morons.

 – About 4 weeks ago.

why do they waste so much time and money trying to deliver packages when people are at work. ...

why do they waste so much time and money trying to deliver packages when people are at work.

 – About 4 weeks ago.

UPS is the nickelback of shipping companies. ...

UPS is the nickelback of shipping companies.

 – About 4 weeks ago.

A ups driver brutally beat my small 10 pound poodle....

A ups driver brutally beat my small 10 pound poodle.

 – About 4 weeks ago.

I just sent a package on Tuesday - UPS ground, Phoenix to New Jersey. Label was printed, receipt provided at the UPS store at Tatum & Shea. As of of today (Thursday) the parcel does not even show it...

I just sent a package on Tuesday - UPS ground, Phoenix to New Jersey. Label was printed, receipt provided at the UPS store at Tatum & Shea. As of of today (Thursday) the parcel does not even show it was even picked up or scanned! Called the UPS store. Called UPS at the 800 number. Same story from both: "Oh don't worry if there isn't any tracking. UPS does not GUARANTEE tracking or scanning (wink wink). Sorry. Happens all the time. Don't worry though sir - if your package doesn't arrive by next Tuesday, then call UPS to report that it is missing."

Folks - UPS is running a mickey mouse operation here. Even USPS scans for 1st class mail work even if not scanned at the initial pick up (USPS scans pick up later along the route). This is the 2nd time in the past few months that I have run into UPS problems - always with their poor tracking system.

I hate them. When you call to complain - they basically say "too bad, hope for the best."

 – About 1 Month ago.

Ever had a Tracking # that UPS can't locate? [[>>> UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days....

Ever had a Tracking # that UPS can't locate? [[>>> UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information.]]

Of course this tracking number is a day old, and the vendor verified that this shipped, so why can't UPS locate a number that THEY GENERATED???

Absurd.

 – About 1 Month ago.

It's well known that UPS sucks and that they don't really give a crap, but does anyone have a better solution????...

It's well known that UPS sucks and that they don't really give a crap, but does anyone have a better solution????

 – About 1 Month ago.

They really sucks, whenever I have a minor things happen during shipment, call center kick the ball said need to do it online and the sucks UPS mychoice website just like an endless loop, I never get...

They really sucks, whenever I have a minor things happen during shipment, call center kick the ball said need to do it online and the sucks UPS mychoice website just like an endless loop, I never get one time successful make through it

 – About 1 Month ago.

UPS Sucks. It's a matter of fact for many people that got screwed by UPS over years of poor service. I was charged additional $16.70 after the delivery to $27.39 that I have already paid. The...

UPS Sucks. It's a matter of fact for many people that got screwed by UPS over years of poor service. I was charged additional $16.70 after the delivery to $27.39 that I have already paid. The package was not a cardboard box, but a large shipping bag with irregular shaped plastic item inside. Total weight 5 pounds. It went from FL to NJ. If I knew the total cost beforehand, I wouldn't use UPS at all. I will try my best not to give them anymore of my shipping business.

 – About 1 Month ago.

They suck - They delivered 2 boxes to the totally wrong address - they knew it. We lost important personal items.


BUT THEY DONT CARE!!!!!!!!!!...

They suck - They delivered 2 boxes to the totally wrong address - they knew it. We lost important personal items.


BUT THEY DONT CARE!!!!!!!!!!

 – About 1 Month ago.

I LOVE THIS PAGE. So here's my issue... I am going to school in Canada, but I live in the US. My mom decided to send me a nice care package, that A. Cost $60 dollars to send, and B. there were...

I LOVE THIS PAGE. So here's my issue... I am going to school in Canada, but I live in the US. My mom decided to send me a nice care package, that A. Cost $60 dollars to send, and B. there were duties on it worth $30, so that totals to $90 dollars for a tiny package. I get that the $30 in duties is not UPS' fault, but like the other $60 totally is. BUT THAT'S NOT MY BIG ISSUE. MY ISSUE is that they sent my package, and expected to collect the duties on site. WHO THE FREAKING HELL IS AT HOME FOR THE TWO MINUTE WINDOW THEY ARE DELIVERING THE PACKAGE?! Let me answer that, no one. So then they won't give me the package unless I pay. So I went online to pay, but of course, I had to register and make an account which was 500 years long to do. Then afterwards, they have NO PLACE TO PAY. Mind you, I am a university student, not some 80-year-old trying to figure out how to use their website. My page gets directed so many times until I finally decide to call them. After finding a million freaking phone numbers, all of which are NOT for paying the stupid duties, I reach a line that says their OFFICES ARE CLOSED! So I wait like a good child until their offices open, and I finally get to talk to someone, only to be transferred four different times! I HATE UPS, THIS IS A RIDICULOUS EXPERIENCE, AND THEY NEED TO FIX EVERYTHING ABOUT THEIR COMPANY BECAUSE THEY STINK. WHOEVER THEIR WEB TEAM IS SHOULD GO THROUGH SOME GOOD ASS TRAINING BECAUSE THEY NEED TO LEARN HOW TO FIX THEIR WEBSITE. Well that made me feel a little better. Thanks guys for creating this!

 – About 1 Month ago.

I genuinely hate this company. I had a package which required a signature. It was sent to my house. The only time they would deliver it was at 11 AM when I was at work. Finally, they said I could...

I genuinely hate this company. I had a package which required a signature. It was sent to my house. The only time they would deliver it was at 11 AM when I was at work. Finally, they said I could pick it up, but I had to drive 3 hours to some UPS place that was located inside of an inner city ghetto. I hate UPS.

 – About 1 Month ago.

UPS wants more money from me. I paid at door with Visa. They sent a bill for brokerage fees, so I call oh no worries we will cancel that Great ! THEN forward 8 weeks North American receivables...

UPS wants more money from me. I paid at door with Visa. They sent a bill for brokerage fees, so I call oh no worries we will cancel that Great ! THEN forward 8 weeks North American receivables Services says I owe $ 18 RE: UPS Brokerage. I have been on welfare for 2 months now due to cancer f%@k YOU UPS

 – About 1 Month ago.

The first delivery attempt, I was home and heard no bell. I only knew there was an attempt because that was the status online. No notice was left. I e-mailed and called UPS. The person I spoke with...

The first delivery attempt, I was home and heard no bell. I only knew there was an attempt because that was the status online. No notice was left. I e-mailed and called UPS. The person I spoke with said, yes, they would contact the dispatcher and let the person know to leave the package in front of the door. She said they would call me. I asked, why, I'm only requesting the package to be left? She said, they'll call me. Okay. They called and left a message confirming that the package is coming and the driver is six stops away. I did not hear any door bell. The package was not dropped off. A "missed you" notice was left behind. Amazon does this so well. UPS, not so much. The package is for a single roll of regular Scotch tape. What a waste of time!

 – About 1 Month ago.

God damn f%@king UPS takes five days to deliver a package where DHL took one....

God damn f%@king UPS takes five days to deliver a package where DHL took one.

 – About 1 Month ago.

I was suppose to get a package today, however instead of coming into the complex the lazy ass driver dropps it off at a ups store across the street from me and now I have to get transportation to go...

I was suppose to get a package today, however instead of coming into the complex the lazy ass driver dropps it off at a ups store across the street from me and now I have to get transportation to go get it! I can't drive so this is not cool, the f%@kers can pay for my transportation costs too!

 – About 1 Month ago.

expecting a package tomorrow, but the last update was wednesday in new jersey. i am in phoenix...

expecting a package tomorrow, but the last update was wednesday in new jersey. i am in phoenix

 – About 1 Month ago.

do you now why they use brown because their full of shit.first package broke seller sent another it was broke also. driver said not his problem no care attitude i told him to get off property he...

do you now why they use brown because their full of shit.first package broke seller sent another it was broke also. driver said not his problem no care attitude i told him to get off property he walked towards me like he was going to try something that would have been his big mistake mma stun gun try it it will be up your ass you will see more brown

 – About 1 Month ago.

Oh and if you don't want me handling packages coming down my belt at night then get me people that want to work....

Oh and if you don't want me handling packages coming down my belt at night then get me people that want to work.

 – About 1 Month ago.

Stay the hell off my driveway!...

Stay the hell off my driveway!

 – About 1 Month ago.

Sent frozen birthday dinner to my son via UPS next day air guaranteed to be delivered by noon today- just defrosted enough to put in oven. Package last scanned at “destination” station at 12:20...

Sent frozen birthday dinner to my son via UPS next day air guaranteed to be delivered by noon today- just defrosted enough to put in oven. Package last scanned at “destination” station at 12:20 pm. It is now 10:30pm and package is still showing “destination scan”. And still shows “ontime” for delivery today. UPS will NOT even update to show a delay!!! Who is UPS kidding??? Some UPS driver is having a wonderful birthday dinner at my expense. I am so freaking mad!!

 – About 1 Month ago.

day 1: driver called me and asked me if i was home, i said no and to leave it with my landlord at my apartment. does not speak to landlord, walks to my door and leaves a note that they will try again...

day 1: driver called me and asked me if i was home, i said no and to leave it with my landlord at my apartment. does not speak to landlord, walks to my door and leaves a note that they will try again tomorrow
day2: ups driver left a note at my apartment building that a delivery was attempted and only walked in the front door

unbelievably bad....

 – About 1 Month ago.

A female ups driver left her bloody tampon at my front door....

A female ups driver left her bloody tampon at my front door.

 – About 1 Month ago.

Had a passport sent from Portland Oregon the Bellingham Washington next day early am 'guaranteed'. After it didn't show up (so I couldn't cross the boarder), because it was in...

Had a passport sent from Portland Oregon the Bellingham Washington next day early am 'guaranteed'. After it didn't show up (so I couldn't cross the boarder), because it was in California???? and didn't make a plane (pretty sure it was a UPS plane) I was told it could be there the next morning. That would do me any good so I told them to send it back to the UPS store it was shipped from. They told me I would have to contact the store and have it re-routed. They could get it to the original delivery address the next day but to re-route it, they couldn't deliver it for 2 days. So now I can't even ask for a refund until it shows up back at the original locations and pick it up myself. Yes UPS does truly SUCK!!!!!

 – About 1 Month ago.

Deliveries never happen smoothly. We've had major issues with overnight shipping on critical proposals. Driver delivers neighbors stuff to our house on a weekly basis (it's less distance to...

Deliveries never happen smoothly. We've had major issues with overnight shipping on critical proposals. Driver delivers neighbors stuff to our house on a weekly basis (it's less distance to our house, so he must want us to complete the delivery to save time). Customer service options are very poor, and never resolve our issues. We've had to opt to pick up packages because it is such a major hassle to receive a delivery.

We will never use UPS for our business ever again.
When shopping online, we will not purchase if shipping is via UPS.

 – About 1 Month ago.

IHate UPS!!! absolute the worst. For five years more than 70% of our package has arrived opened and retapped. The driver is very nosey and has made my wife very uncomfortable. We have logged too many...

IHate UPS!!! absolute the worst. For five years more than 70% of our package has arrived opened and retapped. The driver is very nosey and has made my wife very uncomfortable. We have logged too many complaint to count, had internal reviews which always have some lame excuse. My wife was so concerned about the driver , she actually bought a German shepherd who is a huge teddy bear , but looks mean. Well that lead to an "aggressive dog" complaint from UPS, despite the dog rarely being outside and never bitten of attack anyone. Yes, he barks - he is a dog. So now they refuse to deliver and reroute everything to a local UPS for pickup. Well this sounds like a great idea but they never let us know when we have a package because the driver doesn't give the store our contact information. As such all the packages either spoil or get return. My son has allergies and carries and EPI-pen which comes on ice 24 delivery . It was there for 10 days before found and obviously spoiled. Despite all of this UPS doesn't give a shit and refuses to police their own employees and drivers. I really think the driver is related to his supervisor and that's the issue.

Answer?? Maybe us FEDEX

 – About 1 Month ago.

There's just no other way of saying this. UPS is the absolute worst mail carrier servicing Pittsburgh and it's surrounding area. ...

There's just no other way of saying this. UPS is the absolute worst mail carrier servicing Pittsburgh and it's surrounding area.

 – About 1 Month ago.

Stupid tracking system. what the hell do they want. another ignorant program designed by unqualified ignorant people....

Stupid tracking system. what the hell do they want. another ignorant program designed by unqualified ignorant people.

 – About 1 Month ago.

UPS managed to lose a very large box with over $500 worth of garments in it! It is EXTREMELY suspicious that UPS seems to lose AT LEAST one case of garments per week, and we have determined that these...

UPS managed to lose a very large box with over $500 worth of garments in it! It is EXTREMELY suspicious that UPS seems to lose AT LEAST one case of garments per week, and we have determined that these boxes are disappearing from the downtown Los Angeles distribution centers - they are NOT being sent to incorrect addresses, in fact they are not even making it to our local truck. I hope that the UPS distribution center gremlins are enjoying their new clothes. We can't get UPS to do their job and deliver our goods, but at least we are providing clothing to their (apparently) starving (and shady) distribution center employees.
Merry Early Christmas you bastards.

 – About 1 Month ago.

Ordered a mattress online, and the box was scheduled to be delivered on Saturday. Even though I signed up through UPS to receive notifications for all my packages, I did not receive any notifications...

Ordered a mattress online, and the box was scheduled to be delivered on Saturday. Even though I signed up through UPS to receive notifications for all my packages, I did not receive any notifications today. I finally checked with my tracking number only to discover a message saying there was something wrong with the address. I have received many, many packages at this address from UPS, Amazon, FedEx, and USPS. I called the useless customer service number. I was informed that a message would be sent to the control center, but they won't be open until Monday. I live in a retirement community, and we have a concierge who receives packages for the tenants. I think the driver had something else to do or decided the box was too heavy. UPS SUCKS.

 – About 1 Month ago.

next day air shipping and i got the parcel with 5 days ground shipping lol, dogshit!!!...

next day air shipping and i got the parcel with 5 days ground shipping lol, dogshit!!!

 – About 1 Month ago.

Whoever said 2-day shipping turns into 5 was completely accurate!...

Whoever said 2-day shipping turns into 5 was completely accurate!

 – About 1 Month ago.

get notice that the item that to be delivered on the 7th has to be picked up at an access point. when I went to the access point my package was not there. I was told I would have to wait until monday...

get notice that the item that to be delivered on the 7th has to be picked up at an access point. when I went to the access point my package was not there. I was told I would have to wait until monday to pick up my item from the access point when the driver decides to not deliver to my address and skip out on doing their f'n job. UPS is not just as worthless as the USPS. Amazing that the people who do Amazon Flex are more reliable

 – About 1 Month ago.

Lazy? Hate their job? Bad attitude? Envious of others? Impatient?? L A Z Y ????

No respect in return to the UPS drivers in my neighborhood..We just moved in and have had the absolute...

Lazy? Hate their job? Bad attitude? Envious of others? Impatient?? L A Z Y ????

No respect in return to the UPS drivers in my neighborhood..We just moved in and have had the absolute worst UPS service.

 – About 1 Month ago.

I got delivery just fine today, but I found in my driveway a UPS power of attorney that must have fallen from the truck. I have tried fir an hour to get a phone number or anything so I can try and...

I got delivery just fine today, but I found in my driveway a UPS power of attorney that must have fallen from the truck. I have tried fir an hour to get a phone number or anything so I can try and let the driver know I have it, but it is IMPOSSIBLE to get a HUMAN ON THE PHONE!!!! Their Customer Service is CRAP!!!!

 – About 1 Month ago.

Ups access points only exist so the drivers can be lazy and like about attempted home deliveries....

Ups access points only exist so the drivers can be lazy and like about attempted home deliveries.

 – About 1 Month ago.

What happened? I used to have problems with FedAches on every delivery. Now, UPS are the fu©kUPS! Brand names don't mean sh t anymore!?...

What happened? I used to have problems with FedAches on every delivery. Now, UPS are the fu©kUPS! Brand names don't mean sh t anymore!?

 – About 1 Month ago.

Portland, Maine.

**All UPS Store shipments are guaranteed if loss or damage occurs. If it's like you said & you paid & they packed. It's all on them. If you box it and you create...

Portland, Maine.

**All UPS Store shipments are guaranteed if loss or damage occurs. If it's like you said & you paid & they packed. It's all on them. If you box it and you create a label and drop it by. It's investigated by UPS and determined in your favor or not. Yet, if The UPS Store did it all. It's all on them.

 – About 1 Month ago.

I think that, just in general, the idea of having to wait at your house all day because they can't give you a f%@king reasonable estimated delivery time is absurd and maddening. Took half a day...

I think that, just in general, the idea of having to wait at your house all day because they can't give you a f%@king reasonable estimated delivery time is absurd and maddening. Took half a day off work to wait for a package. It got out for delivery at 9 am. Currently, it is almost 6pm and not only do I have no package, but the delivery "time" is "by the end of the day", which literally means "by whatever f%@k o'clock our driver is done today". It's almost as disgusting as the general lack of competetion that exists in the shipping world. f%@k UPS.

 – About 1 Month ago.

I shipped a package with $1100 declared value (paid extra for that declared value) from the UPS Store in Portland, Maine to Washington state. 10 days after its targeted arrival date, the UPS tracking...

I shipped a package with $1100 declared value (paid extra for that declared value) from the UPS Store in Portland, Maine to Washington state. 10 days after its targeted arrival date, the UPS tracking site reports that the package arrived at a different site with the package empty of its contents. UPS claims that they then destroyed the empty package, but they have the audacity to claim at the same time that the packaging for the item was inadequate. The UPS store in Portland packed the item for me--I paid them to do that. They insist that they packed the item properly and that UPS damaged the package. So I am left hanging in the middle and have to sue both of them in small claims court.

In my opinion, UPS is truly disgusting operation.

 – About 1 Month ago.

UPS lost my turntables that they were supposed to deliver for repairs. Months pass by and I had to contact them of the whereabouts of my turntables. They said they couldn't find the package and...

UPS lost my turntables that they were supposed to deliver for repairs. Months pass by and I had to contact them of the whereabouts of my turntables. They said they couldn't find the package and are acting like it was not their fault. Now I'm out of my turntables and I want to take this to the department of consumer affairs. They should be ashamed of themselves. Never have I seen such incompetence from a supposedly professional company.

 – About 1 Month ago.

Hope they see this 5th delivery in 6 months DELAYED FOR OVER A f%@kING WEEK... every time i order something with a battery in it they push it thru these shitstains and im f%@king sick of it ..

Hope they see this 5th delivery in 6 months DELAYED FOR OVER A f%@kING WEEK... every time i order something with a battery in it they push it thru these shitstains and im f%@king sick of it ..

I have stopped ordering from ANYONE that forces me to use this shit storm of a company ..

If they cant ship it fedex or usps i just dont order the product ...

f%@k the seller and f%@k them ... the seller doesnt have to wait a week or 5 for payment but i do to get a new f%@king phone?


People should seriously boycott anyone involved with this company this is insane and in most cases we arent given a choice ....

DEMAND SHIPPING CHOICES!!!!!!!

 – About 1 Month ago.

I am so f%@king mad at UPS right now . just because I forgot to put the unit number of my apartment the first time, my delivery has been postponed for at least a week now. what the ACTUAL f%@k ! I...

I am so f%@king mad at UPS right now . just because I forgot to put the unit number of my apartment the first time, my delivery has been postponed for at least a week now. what the ACTUAL f%@k ! I SWEAR ON MY LIFE, this is the last time I'm shipping with UPS

 – About 2 months ago.

Was supposed to receive a tiny package on Wednesday, it was UPS ground because anything else was ridiculously expensive. Now I know why... Due to "severe weather", the date was pushed back to...

Was supposed to receive a tiny package on Wednesday, it was UPS ground because anything else was ridiculously expensive. Now I know why... Due to "severe weather", the date was pushed back to Monday...Oh, but wait, Monday's Labor Day, so what was supposed to be delivered LAST MONTH is now "out for delivery" on Tuesday but STILL hasn't been delivered. UPS will NEVER receive any more business from me or my two companies I own, EVER AGAIN.

 – About 2 months ago.

screw ups...

screw ups

 – About 2 months ago.

im getting to be a regular on here guess they just cant deliver a package anymore without pissing you off this time it said on Friday morning part for my suv was loaded on truck and out for delivery...

im getting to be a regular on here guess they just cant deliver a package anymore without pissing you off this time it said on Friday morning part for my suv was loaded on truck and out for delivery so I went ahead and tore apart suv so I could get it put on then dose not come called said they decided to wait and deliver on Tuesday since mon is labor day now I got no transportation fo 3 day weekend honestly ups you do suck worse than any other carrier except maybe dsl if I want anything else online ill make sure they don't use ups before I buy it or they can keep it if they do

 – About 2 months ago.

I didn't know 2 days shipping actually meant 5. They're breaking the laws of physics; it's not a crime, but it really should be....

I didn't know 2 days shipping actually meant 5. They're breaking the laws of physics; it's not a crime, but it really should be.

 – About 2 months ago.

I feel like UPS isn't listening to our concerns here.

Do you feel like that too? ...

I feel like UPS isn't listening to our concerns here.

Do you feel like that too?

 – About 2 months ago.

I want to have anal sex with a man...

I want to have anal sex with a man

 – About 2 months ago.

Waiting all day long for a package - mattress. From 9:30am to 9pm.. this is ridiculous. I can't lift or move the mattress myself..hence waiting for these idiots to deliver. Why isn't there...

Waiting all day long for a package - mattress. From 9:30am to 9pm.. this is ridiculous. I can't lift or move the mattress myself..hence waiting for these idiots to deliver. Why isn't there a competitor to put them out of business? They need to add GPS to their trucks so that people can get real-time updates on delivery & not waste their time waiting. Absurd

 – About 2 months ago.

Overnight delivery to Rapid City SD. Right. This is the second day and nothing. So now I'm stuck here at this truck stop until probably Tuesday because the UPS won't operate on " Labor...

Overnight delivery to Rapid City SD. Right. This is the second day and nothing. So now I'm stuck here at this truck stop until probably Tuesday because the UPS won't operate on " Labor Day" cost me now thousands on a penalty for late delivery of my load. What a POS company. Thank you very much NOT for your outstanding service.

 – About 2 months ago.

Shipper's address for me is correct! We have lived at this address for 13 years & only started having problems with packages being delivered by UPS two months ago. Problem is with THEIR...

Shipper's address for me is correct! We have lived at this address for 13 years & only started having problems with packages being delivered by UPS two months ago. Problem is with THEIR (UPS's GPS system, Harrisburg Dispatcher, and THEIR Driver). THEIR customer service system & reps apparently don't have a way to deal with delivery problems where UPS is at fault. When I finally was able to talk to an agent they kept insisting that my package (containing parts for my Washing Machine) could not be delivered as addressed, that the street address didn't exist. They actually accused me of not knowing my actual address. The only solution they offered was for us to pick up our packages at the dispatch office; a 60 mile round trip. Since we're disabled we have a lot of packages delivered every month and certainly are not up to traveling like that to get our stuff. FedEx & USPS don't have any problems. The companies that we place our orders with don't give us an option to choose which shipper we want them to use. Their error will cost us over $200 since our washing machine can't be fixed now as scheduled & we'll have to hire help to get our laundy done! I still don't know what I'm going to do about everything else we order online!!

 – About 2 months ago.

These dumbasses need to pay a 10,000 dollar fine each time they take someone's money and fail to deliver on overnight, second day or any 'premium' service. They would be out of business in...

These dumbasses need to pay a 10,000 dollar fine each time they take someone's money and fail to deliver on overnight, second day or any 'premium' service. They would be out of business in 15 minutes, and they deserve to be. If your package isn't broken, it will be late or more likely both. I can't count how many times I have paid for second day or overnight only to have whatever show up 4 to 5 days later with no apology, no customer service, no caring at all. I don't understand why our awesome government doesn't step in and make the a**holes keep the commitments they gladly take your money for. Oh wait...payoffs...This company is a disgrace but you can bet your ass their top execs are raking it in.

 – About 2 months ago.

This stupid company--UPS-- had no particular time to deliver package and they pretty much expect their customers waiting for the package all day long at home. Because of this I have missed my package...

This stupid company--UPS-- had no particular time to deliver package and they pretty much expect their customers waiting for the package all day long at home. Because of this I have missed my package pretty much most of the time. When I call their customer service, they even yelled at me that its customer's fault not at home when they attempted to deliver the package and they did attempt. I REALLY HOPE one day this company and their stupid employees are all replaced by fully automated delivery robots, which can accommodate customers need better. We all know that that kind of era is coming soon. Those idiots will be out of jobs and may be disappearing from this earth.

 – About 2 months ago.

They say they tried to deliver my package when I am home all day long waiting for them. This happens every single time. They are too lazy to take the elevator up to deliver it....

They say they tried to deliver my package when I am home all day long waiting for them. This happens every single time. They are too lazy to take the elevator up to deliver it.

 – About 2 months ago.

UPS driver brought a clearly damaged package, leaking profusely as one its contents was punctured (wax remover solution), into a place of business, thru a lobby, up a full flight of stairs and then up...

UPS driver brought a clearly damaged package, leaking profusely as one its contents was punctured (wax remover solution), into a place of business, thru a lobby, up a full flight of stairs and then up to the front desk of the recipient. Carpet on stairs and upstairs totally destroyed. Lobby tile stained. Should I even bother calling to file claim or just lawyer up?

 – About 2 months ago.

Slow. Shitty...

Slow. Shitty

 – About 2 months ago.

I've been trying to get my package for 3 weeks and everytime the sender resends the order, delivery is not even attempted and sometimes is said to be refused but an access locker can't refuse...

I've been trying to get my package for 3 weeks and everytime the sender resends the order, delivery is not even attempted and sometimes is said to be refused but an access locker can't refuse a package. Today the same order is misdelivered which is try number 3 for the same package I've been sent for 3 weeks. No resolve through customer service

 – About 2 months ago.

Today UPS denied my package that I had sent to one of their stores THAT THEY TOLD ME TO SEND TO. Now my package is over a thousand kilometers away from me and they refuse to refund me. They did not...

Today UPS denied my package that I had sent to one of their stores THAT THEY TOLD ME TO SEND TO. Now my package is over a thousand kilometers away from me and they refuse to refund me. They did not ever call me to even let me know it had arrived before they sent it all the way back. Customer service has not been helping at all.

 – About 2 months ago.

They should go under. Ordered a number of packages. Only UPS failed to get their things here on time. The one package showing as delivered on time was not. Spent hours trying to get to bottom of...

They should go under. Ordered a number of packages. Only UPS failed to get their things here on time. The one package showing as delivered on time was not. Spent hours trying to get to bottom of it. They lied and lied. Said I refused it. Said I didn't answer call. Said it was damaged so they could not deliver it. Told me it was at UPS center and I could come pick it it, then said it was on a truck.

After all of that, they delivered it late today undamaged. I just refused it. Which means loss to vendor as well as stress and loss to me as I had to buy another to meet a deadline on a house video shoot.

 – About 2 months ago.

UPS will not deliver a package to a building.

The same driver will leave a "no one home" notice. Then drops off the package at the neighborhood pickup point.

He just...

UPS will not deliver a package to a building.

The same driver will leave a "no one home" notice. Then drops off the package at the neighborhood pickup point.

He just doesn't want to carry such a heavy package. (30 lbs, less than half of their max) and intentionally lies.

There is a REASON they are known as "Brown". What else do you know is brown that is crap?

 – About 2 months ago.

I have a PC in transit the tracking said it left California last week. Now they're telling me that it's gonna be delayed to severe weather conditions. The only alert on their site for delays...

I have a PC in transit the tracking said it left California last week. Now they're telling me that it's gonna be delayed to severe weather conditions. The only alert on their site for delays is frickin Hawaii! I'm not sure what their problem is. They're saying now that the tracking is telling them it's in California. I'm pissed that my package hasn't left the state it shipped from last week according to them. Not to mention what kind of business is only open 2 hours a day?3-530. I'm going to the office to raise hell about it today since they told me it would be in this morning on the shipping information and on the phone. When I called earlier today the reps are useless and can't help you fix anything. I'd rather drive to California from New York to get my package then wait for them to manhandle it and have it arrive later than it should.

 – About 2 months ago.

I have had so many bad experiences with UPS. Upon doing an internet search, I find that I'm not alone. Amazing how they are still in business. To top it off, they're closed on Monday for Labor...

I have had so many bad experiences with UPS. Upon doing an internet search, I find that I'm not alone. Amazing how they are still in business. To top it off, they're closed on Monday for Labor Day? Really? In a 24/7/365 American capitalist economy??? This isn't New Zealand!!!

 – About 2 months ago.

An example of why unions don't work well in a free market American capitalistic economy. They don't care about their number one priority and that is their customers. When you call their...

An example of why unions don't work well in a free market American capitalistic economy. They don't care about their number one priority and that is their customers. When you call their customer service number, it's IMPOSSIBLE to get through right away. You have to punch in tracking numbers or via voice to get to speak to someone. They have the worst customer friendly policies. I hope their business comes crashing and burning down. Their customer service reps have no power to solve any problems. They put you on hold 10+ minutes without checking back frequently to give you a status. They barely understand English. They ignore their 10-15% (maybe up to 30%) of the problem shipments. I would never use this company.

 – About 2 months ago.

Parts for my broken refrigerator supposed to be delivered today 8/29/2018. Tracking says it’s being delayed in Michigan for severe weather conditions. Just looked at weather bug. NO weather anywhere...

Parts for my broken refrigerator supposed to be delivered today 8/29/2018. Tracking says it’s being delayed in Michigan for severe weather conditions. Just looked at weather bug. NO weather anywhere close. Total BS!!!

 – About 2 months ago.

I have a gate across my driveway. This is to keep trespassers from driving down my driveway to my house (yes this happens more than you’d think). The gate is only latched, never locked or made...

I have a gate across my driveway. This is to keep trespassers from driving down my driveway to my house (yes this happens more than you’d think). The gate is only latched, never locked or made to look locked; it is just simply a deterrent. No animals have access to my driveway, and there are no dogs around the house. My UPS driver chooses to leave everything piled by the road. Calling UPS, leaving delivery instructions in the UPS MyChoice site, nothing has changed this drivers’ apathetic behavior. What is worse, is he delivers to my neighbor’s porch, which is 2x the distance from the road and also has a gate... but theirs is automatic and requires a code. So I finally met my UPS driver after he delivered packages to my neighbor’s porch and was preparing to unload nearly 20 massive boxes shipped from my employer next the road in front of my gate (and just before a colossal rain storm to boot). When asked about delivering to the porch he said that UPS has a rule about opening and closing gates... and I asked about how he was able to deliver to my neighbor’s porch without opening a gate. He clarified that UPS has a rule about ‘closing’ gates... which is total BS, because that never stopped my previous driver from opening and closing my gate to leave deliveries on my porch for the previous 4 years... I asked this new driver if I needed a $5000 gate system in order to receive the same quality customer service that is extended to my neighbor... he said yes. So, basically, my UPS driver is a lazy elitist... because only rich people deserve good customer service. What is worse, I left multiple tips for him on my porch if he delivered to it... but he never did it, so he never found the envelopes with the tips.

 – About 2 months ago.

"Oh yes sir or miss, I am promised you we to get having your missing packing bringing you so very so fast! My family, uncles and I are all weeping that you suffer so misfortune again! You trust...

"Oh yes sir or miss, I am promised you we to get having your missing packing bringing you so very so fast! My family, uncles and I are all weeping that you suffer so misfortune again! You trust me, BOB SMITH, I am taking the care for you!" Yeah thanks UPS.

 – About 2 months ago.

Can you say "Yeah, UPS." CONGRATULATIONS! You are qualified to be a Supervisor in Doraville, Georgia! Start today!!!!!...

Can you say "Yeah, UPS." CONGRATULATIONS! You are qualified to be a Supervisor in Doraville, Georgia! Start today!!!!!

 – About 2 months ago.

Legal documents not delivered. UPS customer service says package is in kentucky. UPS.com says it is in Florida. It was supposed to be in houston. 8 calls to customer service. Nobody in Manila seems...

Legal documents not delivered. UPS customer service says package is in kentucky. UPS.com says it is in Florida. It was supposed to be in houston. 8 calls to customer service. Nobody in Manila seems to care. They promise Georgia will call. Georgia never does. Have to send another set of documents via Fedex. They will get all my business from now on. **** this company!

 – About 2 months ago.

The ups drivers in doraville Georgia are stealing packages containing sex toys...

The ups drivers in doraville Georgia are stealing packages containing sex toys

 – About 2 months ago.

UPS Supervisors calling "yeah man, this UPS." No wonder you can't deliver a box to an address. ...

UPS Supervisors calling "yeah man, this UPS." No wonder you can't deliver a box to an address.

 – About 2 months ago.

DORAVILLE GEORGIA - keep on stealing and/or throwing our packages away, marking delivered when you never came near our area. All being documented and all will go to police or local news....

DORAVILLE GEORGIA - keep on stealing and/or throwing our packages away, marking delivered when you never came near our area. All being documented and all will go to police or local news.

 – About 2 months ago.

DORAVILLE UPS - package after package goes missing, show on truck for delivery then nothing. Driver never even stops. 230 days of security cam video to prove it. 4th call since last night to ask UPS...

DORAVILLE UPS - package after package goes missing, show on truck for delivery then nothing. Driver never even stops. 230 days of security cam video to prove it. 4th call since last night to ask UPS senior sup to call us - nothing. Zero. How is this legal???

 – About 2 months ago.

UPS cannot survive with service this bad. They cost me money to replace packages they lose and not a single customer rep can bother to call - nine lost packages = thief or dishonest UPS staff period....

UPS cannot survive with service this bad. They cost me money to replace packages they lose and not a single customer rep can bother to call - nine lost packages = thief or dishonest UPS staff period.

 – About 2 months ago.

Ninth package marked delivered yesterday in three months that is nowhere to be found, NINE. UPS could give a rats ass. Neither do the 'customer service' people in New Dehli who promise...

Ninth package marked delivered yesterday in three months that is nowhere to be found, NINE. UPS could give a rats ass. Neither do the 'customer service' people in New Dehli who promise Doraville GA supervisor will call, not one every does.

 – About 2 months ago.

UPS never f%@king leaves my packages at the door even when I sign the slip. Called and they said “it’s at the carrriers discretion”. Then WHY GIVE ME THE HOPE THAT THEY WOULD LEAVE IT??? I live...

UPS never f%@king leaves my packages at the door even when I sign the slip. Called and they said “it’s at the carrriers discretion”. Then WHY GIVE ME THE HOPE THAT THEY WOULD LEAVE IT??? I live in the city and get things delivered because I don’t want to walk twenty minutes carrying a shelf. Now I have to go to the service center and spend money when these things were supposed to be FREE SHIPPING. I would literally pay money every time I order something to avoid ever using this shit pile of a company ever again in my life.

 – About 2 months ago.

I want to know if ups will deliver adult diapers to my grandmother....

I want to know if ups will deliver adult diapers to my grandmother.

 – About 2 months ago.

A female ups driver urinated on my lawn....

A female ups driver urinated on my lawn.

 – About 2 months ago.

A ups drivers used a stun gun on my 10 pound poodle. What a son of a bitch
...

A ups drivers used a stun gun on my 10 pound poodle. What a son of a bitch

 – About 2 months ago.

My commercial account was suspended for late payment. I misplaced the bill. It happens and I got all paid up but was 1 week late. 5 weeks later, I try to ship something but my account was still...

My commercial account was suspended for late payment. I misplaced the bill. It happens and I got all paid up but was 1 week late. 5 weeks later, I try to ship something but my account was still suspended! After speaking with the UPS Acct Dept, I learn that I have to personally request that my account be re-instated! WTF! My account was automatically suspended, so shouldn't it have been re-instated automatically?!?

 – About 2 months ago.

UPS Ground took 7 business days, downgraded it from 6 to 7 a day after it shipped. It actually arrived at the distribution hub in my metro area at 5 business days, but they deliberately held it until...

UPS Ground took 7 business days, downgraded it from 6 to 7 a day after it shipped. It actually arrived at the distribution hub in my metro area at 5 business days, but they deliberately held it until it was 7 days. Customer service on the phone was no help. Also, the UPS delivery guy doesn't show up on my street until 6pm-ish, which is about 3 hours after USPS is done with my street. Ridiculous.

 – About 2 months ago.

Summerville SC
TRACKING SAYS THE DELIVERED TO MY DOOR. I WAS HOME BUT NO PACKAGE. START A LOST PACKAGE REPORT. UPS SAYS THEY CONFIRMED IT WAS DELIVERED. DAYS LATER THEY SAY HEY CHECK WITH YOUR...

Summerville SC
TRACKING SAYS THE DELIVERED TO MY DOOR. I WAS HOME BUT NO PACKAGE. START A LOST PACKAGE REPORT. UPS SAYS THEY CONFIRMED IT WAS DELIVERED. DAYS LATER THEY SAY HEY CHECK WITH YOUR NEIGHBOR. THEY DONT HAVE IT. THEN TRACKING SHOWS OUT FOR DELIVERY. I THOUGHT IT WAS CONFIRMEDTO BE AT MY HOUSE. ANYWAY, NOW THEY SAY THEY TOOK IT TO 5073 INSTEAD OF 5074, MY ADDRESS. RETARDS. WILL NOT ACCEPT UPS AS A SERVICE ANYMORE. OH HEY STILL DONT HAVE MY PACKAGE

 – About 2 months ago.

UPS constant delivers to the wrong address, doesn’t honor my ups my select preferences and constantly requires I pick up packages from the store. If I wanted to drive to pick up my stuff I would...

UPS constant delivers to the wrong address, doesn’t honor my ups my select preferences and constantly requires I pick up packages from the store. If I wanted to drive to pick up my stuff I would have went to a store to buy it

 – About 2 months ago.

Call UPS.

"We don't accept that type of credit card to pay for your made-up, bullshit C.O.D. and import charges over the phone."

Literally everyone under the...

Call UPS.

"We don't accept that type of credit card to pay for your made-up, bullshit C.O.D. and import charges over the phone."

Literally everyone under the f%@king sun does, but okay. So what are my options?

"We accept cheque at the door?"

I have cash, credit and debit.

"We don't accept those."

What f%@king universe is this?

Walks to bank hoping to f%@k that the motherf%@king UPS guy doesn't show up to deliver while I'm out getting him a cheque.

Get to bank. Ask for a single cheque.

"We actually don't do cheques anymore."

I beg your f%@king what?

"We stopped carrying cheques since no one uses them. The best we can do is order a package of 150 of them to be printed and then mailed to you, but that takes about a month and costs $65."

...

Calls UPS for the third time this morning asking them what they expect me to do.

"Get the bank to issue you a bank-drought."

A f%@king what?

"A bank-drought."

Like... the bank has run dry?

"I don't know sir. I've never heard of it either. It just says on my screen that this is what I am supposed to say to you since UPS doesn't actually give a f%@k enough about its customers or employees to grant me a working understanding of our systems."

Oooooooooooooooo-kaaaaaay.

Goes back in to tell bank lady that UPS wants a "bank-drought", whatever that is.

"I have never heard of that."

f%@king f%@k I'm about to go Michael Douglas "Falling Down" on f%@king everyone right now.

"Did you mean a bank draft?"

What the f%@k is that?

"It's like a cheque. But shittier and more outdated than even cheques."

So you don't carry cheques because they're outdated but you can issue me this even more outdated thing?

"Yes. Also they cost $10."

f%@k you.

"f%@k you too sir."

Clicks one button, prints off thing-that-is-exactly-like-a-cheque-but-somehow-isn't-a-cheque-but-also-costs-ten-f%@king-dollars.

"How much is it for?"

...Holy shit I actually don't know. They never once told me that information.

Calls UPS again.

"It's going to be at least $10."

That is not an amount. What do I put on the "bank-drought"?

"We won't know until the package arrives."

I'm going spend my entire life working on a time machine because my sole purpose in this universe is to go back in time to forego intervening with any atrocity, dictatorship or genocide, and head straight to murdering the creator of UPS to prevent the grossest anguish ever inflict upon humanity.

I f%@king hate you, UPS.

"We f%@king hate you too, sir."

I need to know what the amount is.

"Well do you have the tracking number?"

No I am at the bank asking for things you told me to ask for that do not exist.

"Well do you have the InfoNotice number?"

No I am at the bank asking for things you told me to ask for that do not exist.

"Well then I cannot help you, sir."

I want to die.

"We at UPS understand your frustration, sir."

I should f%@king hope so, UPS. I can hear you orgasming to my pain now. Why are you like this? What did I ever do to you?

Goes home.

On my door there is a slip saying I ower $57.64 for not receiving my package.

UPS guy came and went.

Mind is slipping.

Humanity fading.

Empathy gone.

Call in again.

"We can issue an alert to the driver that you are home and awaiting the package but it will take between 24-48 hours for the message to be receive."

How in the f%@k...

...In the age of technology...

...Where I have a robot that cleans my floors while I am at work... Where I wear a watch that tells me how my heart, sleep and health are doing... Where in my pocket I have a device that is connected to every other human being on Earth and allows me to communicate telepathically and silently and instantly with each of them, and also carries with it a connection to the entire breadth and depth of human knowledge...

How...

In this day and age...

...Do you have a messaging system that is usurped by a f%@king tin can on the end of string?

Goes back to the bank.

Existence nestled comfortably on the fence between "homicidal" and "suicidal".

Just gimme the f%@king made-up expensive cheque thing please.

"Okay sir, but for how much?"

Holyf%@kingshitIleftmyslipathomeanddonotremembertheexactamount. Itwasinthefifties. Thelatefifties. Wasitfiftysevensixtyfour? Noyoucannottrustyourmemorywhenyouarestressedlikethis. Ohmygodwhatthef%@kdoIdo.

Make it for $60.

"Is that the exacty amount that UPS wants?"

I don't f%@king know. I don't care. They're receiving a tip for their excellent service. I love UPS. UPS only hurts me because I deserve it. If only I were a better customer they wouldn't hurt me like this. I do this to myself. UPS loves me. It's not UPS's fault that I make UPS so angry. I just need to be better. It's my fault. Mine. Please don't call the cops. I have a black eye because I fell down the stairs. UPS doesn't hit me. I promise. I'm just clumsy. I should pay attention more. If I overpay them I overpay them because I am stupid. It's all my own fault.

So now I am home. Waiting in silence. Not doing anything of enjoyment because I know that the second I walk away from my door, this motherf%@ker in brown shorts is going to lightly caress my door and call it "knocking" and sprint back to his f%@king truck and peel out before I even get to the door. This motherf%@ker is going to claim he "rang to doorbell", but we have no doorbell. The dude probably pressed a leaf of a nearby tree so he could claim "I thought it was a doorbell. It looked like a doorbell."

I have to go to the bathroom but I cannot. If I leave being withing five feet of this door I will not hear the soft touch of this man grazing my door with his pinky finger. That's what UPS calls "knocking". I am probably going to soil myself waiting for this package.

I have been at this door waiting for hours. I am so hungry. I need to eat. But I cannot. If I walk the 11 feet over to the kitchen I might not make it to the door before the UPS man summons the powers of the Great Ancient Ones to harness the power of teleportation so that he can disappear before I arrive. I cannot eat because I worry that the light gentle crinkle of any packaging might drown out the sound of the UPS delivery-butterfly "loudly" fluttering against my door when it brings me this package.

I have sat at this door for what feels like millennia. This is my existence now. This is what my purpose is. UPS desires this of me. It is written by UPS, for lo, it is mine destiny.

I will die here on the inside of my front door. That is my fate.

I am growing tired.

I want only but peace and to rest.

This is my final resting place now.

This is how it is meant to be.

It is my time now.

Remember me.

Remember me for the package that could have been.

 – About 2 months ago.

UPS lost $450 dollar speakers....

UPS lost $450 dollar speakers.

 – About 2 months ago.

Years ago I once had a FIREARM (handgun) being returned to me after a warranty repair by the manufacturer left in the bushes in front of my house by UPS despite the box having an obvious (RED...

Years ago I once had a FIREARM (handgun) being returned to me after a warranty repair by the manufacturer left in the bushes in front of my house by UPS despite the box having an obvious (RED lettered) "ADULT SIGNATURE REQUIRED" label on it.

It rained that day and the box sat in a puddle, OK not a biggie it did not soak for more than a couple of hours. But, just imagine a kid founding it, open the box and (even though it had no ammunition in it) a neighbor seeing the kid with a gun who then called the PD, and the kid got shot by the officer?

UPS's reply to my phone call? "You got the item, no loss no foul" I was furious and insisted I speak with a manager, with the same results. I then demanded that I speak with a union rep and I finally got someone (who may have had kids to worry about) who said I could file a formal complaint and the driver would be formally reprimanded.

The pressure on the drivers to complete deliveries is more than irresponsible, clearly it is negligent, may be illegal AND is certainly dangerous. After that incident I always request that shippers use anything but UPS and when I do have something even something as harmless and replaceable as a bicycle part, I cringe knowing that drivers regularly stand on boxes being shipped (I have personally seen this) to access other boxes being delivered.



 – About 2 months ago.

Shipped a box from MPLS. to CA. It was in perfect shape when it left our building. The box was heavy duty with handles. It came back to our warehouse in a different box and the part was dented and...

Shipped a box from MPLS. to CA. It was in perfect shape when it left our building. The box was heavy duty with handles. It came back to our warehouse in a different box and the part was dented and plastic pieces everywhere! Somebody dropped it or tossed it down some stairs! And when we send our stuff with UPS we are paying them to take care of it and get it to the destination just like it was when we ship it! I talked to a lady at customer service (Maria) and she stated that they are not responsible for the damages! Well that's a bunch of BS! Checking out FedEx!!

 – About 2 months ago.

Stole/lost a $5500 pc containing not just a vast amount of tech and software, but also my university work and personal work.

Yes backups were made, and shipped with the computer.

Stole/lost a $5500 pc containing not just a vast amount of tech and software, but also my university work and personal work.

Yes backups were made, and shipped with the computer.

I am sender and recipient. (Overseas new home)

No attempt even made at contact or delivery. I am f%@king heartbroken and just want that entire company to hurt. Badly.

Utterly pathetic excuse for customer services, faux apologies and inept investigations department. They simply do not care.

 – About 2 months ago.

I had a package due for delivery with signature confirmation. They never knocked on my door, nor did they leave a notice, yet the tracking says "1st attempt made". I ended up spending the...

I had a package due for delivery with signature confirmation. They never knocked on my door, nor did they leave a notice, yet the tracking says "1st attempt made". I ended up spending the entire day calling UPS a total of 4 times, and having employees fumble around and fail at their jobs. Eventually, I got a promise from a supervisor that an arrangement had been made with the driver to come back and deliver it. Instead, the driver decided to f%@k off and drive back to the hub!

 – About 2 months ago.

UPS leaves $2000 signature required packages at my door without getting any signatures....

UPS leaves $2000 signature required packages at my door without getting any signatures.

 – About 2 months ago.

UPS did one attempted delivery to my apartment and then said they'd deliver to an access point. I tried to go to that access point 3 different times and it wasnt there. THEN they say they failed...

UPS did one attempted delivery to my apartment and then said they'd deliver to an access point. I tried to go to that access point 3 different times and it wasnt there. THEN they say they failed to deliver to the access point and that counts as the second attempt. NOW theyre saying theyre going to return to sender after TWO attempts (not really) and they wont let me change my options to have it redelivered to my apartment. I WORK NIGHTS!! I was asleep one time and my package gets sent back to Italy. I have tried to contact customer support but no one is responding!!!

 – About 2 months ago.

I've called and asked for my order to be delivered to me on several occasions and they keep promising me they will call me when the driver is on route but never do I've gotten the same damn...

I've called and asked for my order to be delivered to me on several occasions and they keep promising me they will call me when the driver is on route but never do I've gotten the same damn promise but no action has been taken care of I'm sick of them saying well madam we will help you so to get your order to you nope I deal with the same shit each day I'm tired of explaining my damn self over and over again when they say well can't you walk there no it's called delivery for a damn reason I didn't ask for it to be picked up at their damn location they make decisions without consulting me who the f%@k gives the right to make that decision without contacting me first I paid for my shit I want it end of discussion.

 – About 2 months ago.

We must support president trump...

We must support president trump

 – About 2 months ago.

Trump is going to go after ups. Thank God for trump...

Trump is going to go after ups. Thank God for trump

 – About 2 months ago.

I saw the UPS truck outside my house, The truck stops. The guy gets out looks around and gets back in the truck, Then my tracking said the address was wrong (The address was correct). The second day...

I saw the UPS truck outside my house, The truck stops. The guy gets out looks around and gets back in the truck, Then my tracking said the address was wrong (The address was correct). The second day the exact same thing happens.

 – About 2 months ago.

It's for my convenience that my package was dropped off at pickup site after 1 delivery attempt!...

It's for my convenience that my package was dropped off at pickup site after 1 delivery attempt!

 – About 2 months ago.

The weather in Texas is hot and sunny. Ups has used operAting conditioning as an excuse. Why do they do that? There is no severe weather
...

The weather in Texas is hot and sunny. Ups has used operAting conditioning as an excuse. Why do they do that? There is no severe weather

 – About 2 months ago.

Tell me how a package sent to Pennsylvania ends up delivered and signed for in Delaware? Do they hire people that can read or do they just drop stuff off anywhere they feel convenient for them! ...

Tell me how a package sent to Pennsylvania ends up delivered and signed for in Delaware? Do they hire people that can read or do they just drop stuff off anywhere they feel convenient for them!

 – About 2 months ago.

Suck!
I was at Home.
UPS put the sticker on my door and didn’t knock.
UPS say they missed me and ask me to pick up.
I called them for second delivery.
On the day of...

Suck!
I was at Home.
UPS put the sticker on my door and didn’t knock.
UPS say they missed me and ask me to pick up.
I called them for second delivery.
On the day of second delivery, UPS say my address information is missing or incorrect.
So:
How did you locat my door to put on the sticker if you got the wrong address?
How can you put the sticker and never knock?
f%@k UPS.

 – About 2 months ago.

UPS Utterly Preposterous Service
The only way they could ever get a package to where it was going and on time would be to give it to Fed Ex. ...

UPS Utterly Preposterous Service
The only way they could ever get a package to where it was going and on time would be to give it to Fed Ex.

 – About 2 months ago.

It’s sat there and done nothing for a few days now, never shipping my Jordan’s with them willingly again...

It’s sat there and done nothing for a few days now, never shipping my Jordan’s with them willingly again

 – About 2 months ago.

UPS favourite tracking activity even when someone is at home :

Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll....

UPS favourite tracking activity even when someone is at home :

Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll.

 – About 2 months ago.

I ordered some shit for a computer set-up and the place I order from ain’t an hour away from where I live. It let me track my package and the second day of shipping it decided to take it the package...

I ordered some shit for a computer set-up and the place I order from ain’t an hour away from where I live. It let me track my package and the second day of shipping it decided to take it the package that is all the way up f%@king north in Massachusetts(I live in this state). But the kick is I live more south, and it’s expected in three days after order. (It’s the second day after the order at the time of writing) The actual Computer isn’t even shipped yet too! This delivery service ain’t worth for shite, I’m done now.

 – About 2 months ago.

My package was delayed. They said they would do whatever they could to me. It arrived in minneapolis at 12:07 AM friday morning, traveled to eagan in the afternoon and then back to minneapolis later...

My package was delayed. They said they would do whatever they could to me. It arrived in minneapolis at 12:07 AM friday morning, traveled to eagan in the afternoon and then back to minneapolis later in the afternoon. Then of course its friday afternoon and they shut down for the weekend. I'll see it on monday. They can't get it on to a delivery truck even though it arrived at 12:07 AM?

 – About 2 months ago.

Ordered a high priority engineering project overnight from the manufacturer and UPS was supposed to deliver today (Saturday) and it was delivered (TO THE HUB IN MY AREA WHICH IS CLOSED). Therefore the...

Ordered a high priority engineering project overnight from the manufacturer and UPS was supposed to deliver today (Saturday) and it was delivered (TO THE HUB IN MY AREA WHICH IS CLOSED). Therefore the 200 plus dollars I spent on overnight delivery was to ensure the printed circuit board I needed could be in the same city as me (I just can't touch it!).

 – About 2 months ago.

Shipment to my address in Berwyn, PA picked up in Tampa, FL on 8/8. UPS tracking said delivery on Friday, 8/10. Not delivered on 8/10. Now (8/11 at Noon!) website says no status available check...

Shipment to my address in Berwyn, PA picked up in Tampa, FL on 8/8. UPS tracking said delivery on Friday, 8/10. Not delivered on 8/10. Now (8/11 at Noon!) website says no status available check back later. Called UPS a few minutes ago and 14 minute wait to speak to an agent, so I hung up. Automated message included vague info about some sort of disruption at UPS Louisville hub. FedEx would at least be able to track a current location for a package. SAD!

 – About 2 months ago.

I'm supposed to pay for import taxes and brokerage fees for my package and all the payment methods on the website only result in "Based on the payment card information you provided, we are...

I'm supposed to pay for import taxes and brokerage fees for my package and all the payment methods on the website only result in "Based on the payment card information you provided, we are unable to process your request". Thanks a lot assholes, unnecessary fees AND no way to pay them!

 – About 2 months ago.

Took me over one hour, and conversations with 6 different agents to finally get a pick-up scheduled against my company's account. The apparent issue was that I was trying to ship a package that...

Took me over one hour, and conversations with 6 different agents to finally get a pick-up scheduled against my company's account. The apparent issue was that I was trying to ship a package that was 18X18X24 inches and weighed 21 pounds. The 3rd agent I talked to determined that this had to ship freight, and so scheduled a freight pick up, when I had a UPS Blue label. Big truck shows up at my house to pick up the package, and the driver tells me that he can't take the package because I don't have a bill of lading. So, I am back at the front end of the phone queue and have to start all over again. I should have called Fed-X. After talking to three more people, I get to a decent customer service person who straightens out the "confusion". Turns out my 18X18X24 inch package that weighs 21 pounds is considered a small package after all. After taking another 25 minutes to get all of the shipping information in their very slow system, I am told they will pick up the package on Monday (It is Friday, and it needed to get there on Tuesday). Since it was their error, I asked if they would pay the difference between Blue and Red. Not a chance... I wasted over an hour of my life, and still haven't shipped the package yet.

You gotta love big companies with untrained employees and sense of fair play.

 – About 2 months ago.

I use UPS My Choice to see the status of my packages. I had a wine delivery scheduled for Monday. I was home all day. I have dogs that bark when anyone comes to the front door. I have a camera on the...

I use UPS My Choice to see the status of my packages. I had a wine delivery scheduled for Monday. I was home all day. I have dogs that bark when anyone comes to the front door. I have a camera on the front door. Sure enough My choice reports a failed delivery attempt. I check, no door hanger. Maybe I was outside and the hanger blew away... Tuesday same thing. No attempt do deliver, but My Choice reports a failed attempt. Wednesday. It's on the truck. No delivery. No update. I call UPS on Thursday. They have the warehouse call me. The warehouse calls the driver. He can't find the package on his truck. They say, we'll maybe it is on another truck give it until tonight, and then start a lost package process. OK. Friday I call again. They say It's in the customer center. They won't start a lost package process. Maybe it will show up... or maybe the UPS people are enjoying my wine in the customer center. I never had this problem with Federal Express.

 – About 2 months ago.

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." -- I resell things to make money. No shipment = no money = no food. So these f%@kers can go to hell...

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." -- I resell things to make money. No shipment = no money = no food. So these f%@kers can go to hell for all I care.

 – About 2 months ago.

August f%@k-ups, and it's only the 8th!

First package is a no show. I check the tracking number and find that a delivery was attempted but because nobody was home, the package was...

August f%@k-ups, and it's only the 8th!

First package is a no show. I check the tracking number and find that a delivery was attempted but because nobody was home, the package was dropped off at the nearest UPS Access Point: no call, no note left, no communication at all. Called UPS and was told that even when signatures are not required, their drivers no longer leave packages at apartment buildings.

Second package is a no show. I check the tracking number and find that the package was left at the "Front Door" two days earlier: no call, no note left, no communication at all. Called UPS and was told it may have been stolen and they launch an investigation (no mention of how this totally conflicts with their "don't leave at apartment" policy from three days earlier!).

Third package is a no show. I check the tracking number and find that the package has spent three days "out for delivery": no call, no note left, no communication at all. Called UPS and was told the address was incorrect. She reads it back to me and it's the right address, but apparently their system says it doesn't exist. Returned to sender.

 – About 2 months ago.

I ordered something on the July 20 it's now August 9 and the package is yet to come. ...

I ordered something on the July 20 it's now August 9 and the package is yet to come.

 – About 2 months ago.

Was supposed to be on the truck out for delivery, was finally delivered 5 days later. How the heck do these people get away with this level of incompetence?...

Was supposed to be on the truck out for delivery, was finally delivered 5 days later. How the heck do these people get away with this level of incompetence?

 – About 2 months ago.

Every time I have something delivered by ups, it always takes 1 week and when out for delivery, it will ALWAYS be at the end of the night , close to 8PM.

I Loath UPS....

Every time I have something delivered by ups, it always takes 1 week and when out for delivery, it will ALWAYS be at the end of the night , close to 8PM.

I Loath UPS.

 – About 2 months ago.

A ups drivers broke into my house and stole food from my freezer....

A ups drivers broke into my house and stole food from my freezer.

 – About 2 months ago.

Spent the last week incredibly ill with withdrawal side effects because UPS drivers in my area are incompetent asswipes who can't follow through on a simple redelivery (package contained...

Spent the last week incredibly ill with withdrawal side effects because UPS drivers in my area are incompetent asswipes who can't follow through on a simple redelivery (package contained medicine). Left signed redelivery slip on mailbox (which driver has to walk past to get to my door) only to find that it had been completely ignored and a new "sorry we missed you" slip was thrown on the ground outside my apartment door--didn't even bother to stick it to the door itself

 – About 2 months ago.

Emailed customer support (a convoluted process on its own--probably trying to stem the flow of complaints as much as possible by making it difficult) last week. FINALLY got a response late this...

Emailed customer support (a convoluted process on its own--probably trying to stem the flow of complaints as much as possible by making it difficult) last week. FINALLY got a response late this afternoon comprised of two sentences saying that the complaint was sent to the wrong department and asking if I had a problem they could actually help me with. A+++ customer service as usual

 – About 2 months ago.

These f%@k headed delivered 2 boxes to the wrong address - but they refuse to go back to that address and retrieve the boxes they mis-delivered. So my important personal belongings are gone forever. ...

These f%@k headed delivered 2 boxes to the wrong address - but they refuse to go back to that address and retrieve the boxes they mis-delivered. So my important personal belongings are gone forever. Because they are stupid and dont care.

 – About 2 months ago.

Sick on Monday. Left a very polite note suggesting I may not hear door knocks (due to Nyquil) and to call my cell phone. Asleep for 90 minutes - driver sticks door tag to my polite note without a...

Sick on Monday. Left a very polite note suggesting I may not hear door knocks (due to Nyquil) and to call my cell phone. Asleep for 90 minutes - driver sticks door tag to my polite note without a call. I call UPS, they say they will redeliver that day. I stay up all day, while sick to wait for package. Never arrives. Call at 5 PM, they say they were unable to update the driver. They ask if I want them to hold the package - I say no, because I'm sick. Today. Wait until 2 PM for package, cancelling all appointments - package is important. Package never arrives. Call UPS - they put it on hold without telling me. Now I'm driving 20 miles to get package because UPS doesn't know how to f%@king deliver packages.

 – About 2 months ago.

UPS lost another package, that makes an average of one package lost per week for the month of July. UPS continues to ruin sales deals with their late and missing shipments (at least they are...

UPS lost another package, that makes an average of one package lost per week for the month of July. UPS continues to ruin sales deals with their late and missing shipments (at least they are consistent at SOMETHING). When I got a representative on the phone, the bastard couldn't pronounce my name correctly, even though I corrected him three times. That's how much UPS "cares" about their customers - they don't even have a call center in the United States.

 – About 2 months ago.

I am a preferred customer who ships thousands of dollars every week, and I still can not get my representative on the line to speak to me. I don't even care who I talk to - just someone who can...

I am a preferred customer who ships thousands of dollars every week, and I still can not get my representative on the line to speak to me. I don't even care who I talk to - just someone who can look up my account. No. one. can. help.

 – About 2 months ago.

Thank God Trump will go after ups
...

Thank God Trump will go after ups

 – About 3 months ago.

Yep they suck. Packages are always late. Or they hand over to USPS which adds another day or two. Nice that their CEO makes so much for such a piss poor job. They are not brown for no they. They are...

Yep they suck. Packages are always late. Or they hand over to USPS which adds another day or two. Nice that their CEO makes so much for such a piss poor job. They are not brown for no they. They are crap.

 – About 3 months ago.

Try to have a package delivered to the local UPS store and they said they have no room for it. Package is (12"x12"x4") 27LB so they returned it to sender. Called to fix the problem and all...

Try to have a package delivered to the local UPS store and they said they have no room for it. Package is (12"x12"x4") 27LB so they returned it to sender. Called to fix the problem and all the "help" I got was a f%@king joke just alot of thick India accents and circle talk. f%@k this shit next truck I see is getting tires slashed.

 – About 3 months ago.

Jesus Christ. UPS is unable to deliver a single package. I have called to ''correct'' my address (which was correct to begin with, the driver just never showed and the supervisor...

Jesus Christ. UPS is unable to deliver a single package. I have called to ''correct'' my address (which was correct to begin with, the driver just never showed and the supervisor changed it to another street number) five times over a 48 hour period, spoken to managers, supervisors and everyone in between only to have the incompetence of this company drown out any hopes I had of getting what I paid UPS to deliver, delivered. Are they hiring lobotomy patients or does UPS enjoy making us hate them?

 – About 3 months ago.

Why the f%@k does ups have such trouble in doraville Georgia?...

Why the f%@k does ups have such trouble in doraville Georgia?

 – About 3 months ago.

Thank God we have Trump....

Thank God we have Trump.

 – About 3 months ago.

Ups hires lazy black drivers who refuse to do their jobs....

Ups hires lazy black drivers who refuse to do their jobs.

 – About 3 months ago.

Ordered a package on 7/25 which was supposed to be delivered 8/1. The first comes and tracking says its out for delivery, only to eventually say there's an error with my street address that they...

Ordered a package on 7/25 which was supposed to be delivered 8/1. The first comes and tracking says its out for delivery, only to eventually say there's an error with my street address that they claimed to fix and that it would be delivered the next day. Annoying, but whatever, I can wait one more day. 8/2 comes, same thing happens. I call UPS three times, the first two times I tried to verify the address, and the third time I told them that I just wanted to go pick it up. The outsourced laborer told me that I had to contact the company that shipped my package, whatever. I call them, they verify that they gave UPS the correct address, and also tell me they will contact the UPS facility that my package has been at so I can go pick it up myself. I call the company again a little later to find out if everything is all set, just to find out that because they were fixing their own mistake with my address, I would have to wait at least one business day to be able to go and pick up my own package which I paid almost $700 for with shipping. So come today, I've been stuck inside of my house all day because god forbid I'm not here to sign for my package, I might never be able to get my package.

 – About 3 months ago.

A few of these UPS drivers are actually good people, but only a FEW. Most are devious and lazy. Case in point: One of the subhumans that loads the truck at our nearest UPS facility (most likely LAX -...

A few of these UPS drivers are actually good people, but only a FEW. Most are devious and lazy. Case in point: One of the subhumans that loads the truck at our nearest UPS facility (most likely LAX - we are in West L.A.) put one of our packages on the wrong truck. It was delivered later in the day. If that driver knew what they were doing and acted as a 'normal' UPS driver should, it would have been handed over to one of our employees. However, whomever delivered this missing box apparently had some personal issues, bc they literally snuck into our warehouse and dropped the package on a random table. It was pure dumb luck that someone stumbled across it. Employees were here, the door to the warehouse is next to the door to our lobby, there is absolutely no possible reason this package would be randomly dropped and the driver run in and out unannounced. They must be socially inept or terminally lazy.

 – About 3 months ago.

Had a package delivered no issue from a clothing company, second item scheduled to be delivered later in the evening, same company. UPS stated there was an issue with a missing apartment number,...

Had a package delivered no issue from a clothing company, second item scheduled to be delivered later in the evening, same company. UPS stated there was an issue with a missing apartment number, called customer service, called local UPS store. They say the package is being returned to sender. Come on UPS.

 – About 3 months ago.

Should be a class action suit against them for their home delivery service. Only thing they deliver is a message saying you were not available. They must creep up the stairs and place the note. ...

Should be a class action suit against them for their home delivery service. Only thing they deliver is a message saying you were not available. They must creep up the stairs and place the note. They never ring the door bell nor call the contact number that they insist you provide. They should be required to refund part of the delivery cost to the sender when they simply leave notes.

 – About 3 months ago.

Next Day REFRIGERATED package delivered after 7pm. It sat on a hot truck allllll day (112 yesterday where I live) and delivered without a knock or ringing of the doorbell after 7pm. Items are ruined...

Next Day REFRIGERATED package delivered after 7pm. It sat on a hot truck allllll day (112 yesterday where I live) and delivered without a knock or ringing of the doorbell after 7pm. Items are ruined and UPS says they don't change their delivery routes or take special consideration for CLEARLY MARKED refrigerated parcels. Great policy. The shipper took every precaution and packed with dry ice, but it was 112 degrees and then sat overnight. When the package didn't arrive by 6pm- I thought clearly there's been a mistake and they'll come tomorrow. I didn't know I had to look out my front door every 30 minutes. How about a knock? It takes 2 seconds- ya lazy asses.

 – About 3 months ago.

Yes, UPS lies when they say they attempted a delivery. You will know when they do not leave a sticker. Driver just enters in BS hoping supervisor won't notice. My next day service has turned into...

Yes, UPS lies when they say they attempted a delivery. You will know when they do not leave a sticker. Driver just enters in BS hoping supervisor won't notice. My next day service has turned into 5 days, and each time customer service says the driver forgot to pick up the package from the distribution center and did not make it on the truck. Distribution center is only 10 minutes away from me. Say what? What weed is this driver smoking?

 – About 3 months ago.

Even though EVERY OTHER mailing company is able to find my house, UPS almost always claims my address is ''incorrect'' or simply does not exist. I have called, spoken to the drivers...

Even though EVERY OTHER mailing company is able to find my house, UPS almost always claims my address is ''incorrect'' or simply does not exist. I have called, spoken to the drivers that happen to ''find my nonexistent address'' and have emailed the company to no avail. I try and avoid using UPS at all costs, even if it means incurring additional charges, as it is worth it to escape their incompetence. The call center is ridiculous, once you finally get through to a person they just forward you onto the driver and you have to hope he feels charitable enough to do his job (which, spoiler alert, has never happened). Ridiculous company, raising my blood pressure to dangerous levels. If I die, let it be known it was at the hands of UPS.

 – About 3 months ago.

6 am this morning - my package that was supposed to delivered today at 4pm is now saying "weather delays", 08-02-2018, there is NO weather in Rockford Illinois. Their customer service is...

6 am this morning - my package that was supposed to delivered today at 4pm is now saying "weather delays", 08-02-2018, there is NO weather in Rockford Illinois. Their customer service is completely useless - 5 agents and a supervisor - none of which can offer any further information, NONE of which will contact their Rockford facility to find out what's going on with the completely fictitious "weather delay".

utterly useless - they don't deserve to be in business - nor should they be trusted to handle ANY valuables. The cooperate policy appears to be - insult the customer, talk over them A LOT, refuse to listen, and do absolutely NOTHING to help.

US Gov should shut down these clowns.

 – About 3 months ago.

Apparently if there is "severe weather" in any part of the of the country UPS can use that as an excuse everywhere for delays. What severe weather was there in Phoenix the last 2 days that...

Apparently if there is "severe weather" in any part of the of the country UPS can use that as an excuse everywhere for delays. What severe weather was there in Phoenix the last 2 days that prevented them from making a rush delivery (to a Phoenix address!) when the package has been in Phoenix for those 2 days?

 – About 3 months ago.

PROOF?? Ive responded to every e-mail they have sent regarding my lost package. Chemicals that were delivered to God knows where. After all the hoops I jumped through, no response. Not the first time....

PROOF?? Ive responded to every e-mail they have sent regarding my lost package. Chemicals that were delivered to God knows where. After all the hoops I jumped through, no response. Not the first time. Actually, I've had problems with them MULTIPLE times. And I thought FEDEX was bad. So, all professionalism aside......F%#K YOU UPS!

 – About 3 months ago.

Omfg I was already supposed to have received my shit but something always comes up with UPS every single time. This time they're telling me it's an address error. I go and look and there's...

Omfg I was already supposed to have received my shit but something always comes up with UPS every single time. This time they're telling me it's an address error. I go and look and there's no error then I literally see these f%@ks drive right past my house. God damn I wish I had another option for delivery.. These were my only off days now i have to wait longer wtf

 – About 3 months ago.

DORAVILLE, GEORGIA UPS: I wish you apathetic, sorry twerps had to sit home guessing if I was delivering your stuff and watching me drive around on the map to every house but yours, then driving right...

DORAVILLE, GEORGIA UPS: I wish you apathetic, sorry twerps had to sit home guessing if I was delivering your stuff and watching me drive around on the map to every house but yours, then driving right past yet again. 19 failed deliveries since March. Watch it on Atlanta Action News next week Doraville.

 – About 3 months ago.

DORAVILLE, GEORGIA UPS: Failed to deliver package from Atlanta to us 20 miles away FOUR "attempts"/days. Impossible to get ANY help calling UPS (in Jaipur). 9 requests for Doraville supervisor...

DORAVILLE, GEORGIA UPS: Failed to deliver package from Atlanta to us 20 miles away FOUR "attempts"/days. Impossible to get ANY help calling UPS (in Jaipur). 9 requests for Doraville supervisor to call - nothing. Retailer recalled package, we both gave up. Found out it never even was on the damn truck all 4 days.

 – About 3 months ago.

Prepaid Express Package. They cant get my address right. 3times. They keep coming when I'm at work so they cant pick up the package. I keep telling them to come after 5PM. They say fine then...

Prepaid Express Package. They cant get my address right. 3times. They keep coming when I'm at work so they cant pick up the package. I keep telling them to come after 5PM. They say fine then call me and say my address is wrong. How can it be wrong if you were at my house yesterday? I fix the address with them again. Then they call back and say we cant come after 5 I have to be home earlier. They dropped off this package at 6PM...Liars. I am at work that it is not possible. They have wasted so much of my time. So many phone calls to straighten it out only now to be told that I will have to go drop off the prepaid pkg to them if I cant be home all day. How hard is it to pick up a package after 5PM? when I see their trucks all over my neighbourhood when I get home. I even suggested that I give it to one of their drivers I see and they say "no mam only the pick up driver can take your package." They expect me after working all day and commuting over 3hrs to now get in my car and drive it to one of their stupid drop off centres. RIDICULOUS. Ill never use them again and I will do everything I can to get the company that using this useless service to use someone else. Horrible service.

 – About 3 months ago.

Ups supports violent black lives matter thugs....

Ups supports violent black lives matter thugs.

 – About 3 months ago.

I can prove ups lies about attempted delivery without cameras. I still don't get my packages....

I can prove ups lies about attempted delivery without cameras. I still don't get my packages.

 – About 3 months ago.

UPS really does suck. just wrap your mind around this. f%@k their stock price. the company sucks....

UPS really does suck. just wrap your mind around this. f%@k their stock price. the company sucks.

 – About 3 months ago.

want to catch UPS lying? install surveillance & monitor these delivery 'attempts'. prove they weren't there....

want to catch UPS lying? install surveillance & monitor these delivery 'attempts'. prove they weren't there.

 – About 3 months ago.

why does UPS suck? this company is so incompetent they can't even deliver a package containing Johnson's Baby Shampoo to a customer without screwing up!

a package was delivered...

why does UPS suck? this company is so incompetent they can't even deliver a package containing Johnson's Baby Shampoo to a customer without screwing up!

a package was delivered today with the contents of the bottle spilled into the box because a very heavy package slammed on it and caused the top of the bottle to separate from the bottle, spilling the contents into the box.

if everybody would stop doing business with UPS these f%@kers would go away forever!

 – About 3 months ago.

Delivery date is still scheduled for yesterday but it doesn't look like i'll be getting my package until another day or two and its normal weekdays...

Delivery date is still scheduled for yesterday but it doesn't look like i'll be getting my package until another day or two and its normal weekdays

 – About 3 months ago.

My driver is a pathological liar who repeatedly enters completely fake delivery attempts on package tracking info without even appearing briefly outside the destination address. UPS does nothing....

My driver is a pathological liar who repeatedly enters completely fake delivery attempts on package tracking info without even appearing briefly outside the destination address. UPS does nothing. Everyone I talk to at UPS can barely speak English, has no idea what is going on, and is helpless to contact any other part of the company. I hope UPS ends business operations soon.

 – About 3 months ago.

Paid $20 for ONE DAY DELIVERY. Package coming from CT to NY - about a 3 hour trip!

For some reason my package is now in Kentucky and won't arrive for an ADDITIONAL two days! UPS...

Paid $20 for ONE DAY DELIVERY. Package coming from CT to NY - about a 3 hour trip!

For some reason my package is now in Kentucky and won't arrive for an ADDITIONAL two days! UPS says "sorry, no refunds!"

 – About 3 months ago.

f%@k UPS THEYRE f%@kING DEAD TO ME I WILL PAY EXTRA AND BUY MY SHIT SOMEWHERE ELSE IF THE BUISNESS USES THESE f%@kS. PACKAGE SCHEDULED FOR SATURDAY, NOPE f%@k ME IT TAKES 3 DAYS TO GET FROM CALIFORNIA...

f%@k UPS THEYRE f%@kING DEAD TO ME I WILL PAY EXTRA AND BUY MY SHIT SOMEWHERE ELSE IF THE BUISNESS USES THESE f%@kS. PACKAGE SCHEDULED FOR SATURDAY, NOPE f%@k ME IT TAKES 3 DAYS TO GET FROM CALIFORNIA TO ARIZONA. OH PACKAGE NOW SCHEDULED FOR MONDAY..... WAIT f%@k ME AGAIN MINOR STORM WTF. PACKAGE NOW SCHEDULED FOR TUESDAY WE’LL SEE IM LOSING MY f%@kING MIND FUUUUUUUUUUUCK YOU UPS DIE DIE DIE

 – About 3 months ago.

Ups lies when they say attempted delivery...

Ups lies when they say attempted delivery

 – About 3 months ago.

Expedited package supposed to be here last Wednesday... looking like this Wednesday instead. Not ringing doorbell, not following instructions, some days not even showing up when "Out for...

Expedited package supposed to be here last Wednesday... looking like this Wednesday instead. Not ringing doorbell, not following instructions, some days not even showing up when "Out for Delivery". This is typical behavior for past +2 DECADES!

 – About 3 months ago.

Very important package to be delivered today with signature required. Received two e-mails notifying me of the upcoming delivery. Took the day off work. Never came. There is minor road construction in...

Very important package to be delivered today with signature required. Received two e-mails notifying me of the upcoming delivery. Took the day off work. Never came. There is minor road construction in my neighbourhood. Called - they told me it was at the UPS Store 5 miles away which is now closed.

 – About 3 months ago.

CEO abney supports Harvey Weinstein and sexual harassment of men. #metoo...

CEO abney supports Harvey Weinstein and sexual harassment of men. #metoo

 – About 3 months ago.

I heard that CEO a new supports anal sex between employees.#metoo...

I heard that CEO a new supports anal sex between employees.#metoo

 – About 3 months ago.

UPS = Unreliable Pathetic Slobs

I ordered a bull bar, license plate clip and fog lights.
UPS showed up with a sweaty cursing driver throwing my box of lights on his dash from back...

UPS = Unreliable Pathetic Slobs

I ordered a bull bar, license plate clip and fog lights.
UPS showed up with a sweaty cursing driver throwing my box of lights on his dash from back of truck.
I'm like WTF and he gets 2nd package with bracket and lights and asks me to sign cod.
I asked where bull bar is. He has no clue. I told him to bring it next day.
Next day he shows and he has only the bracket, no lights, and the bull bar in a torn up and mutilated box,
it's contents hanging out. Again I'm like wtf, where is the other 3rd package. He has no clue.
He won't let me look at packages until I sign and I am still missing third package...the lights that
had a tinkling sound when he threw box. I called UPS and the driver had reported that nobody was home twice in a row.
I explained the truth to them and they suggested I call sender of items which I did.
I told them about it and they will send labels to send back any broken items if they are damaged with shipping labels.
Now I am waiting to see if the UPS doofus will return with all three packages again or just a couple.
I did find out the boxed lights had been sent to another location instead but UPS still counted that as customer not home against me. I called sender and told them to report UPS and stop using them if they wanted mine or anyone else I know's business.

UPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 – About 3 months ago.

doesn't even leave a notice and just expect you to know they made 1st attempt to deliver (why not leave the package at the door????) and then make you go to the access point wherever that is, and...

doesn't even leave a notice and just expect you to know they made 1st attempt to deliver (why not leave the package at the door????) and then make you go to the access point wherever that is, and if you miss that date good luck getting your package

 – About 3 months ago.

Ups access points are complete clusterf%@ks....

Ups access points are complete clusterf%@ks.

 – About 3 months ago.

Ups access points suck!!! Why not second attempts? Sucks big time. Then closed Saturday and sunday...

Ups access points suck!!! Why not second attempts? Sucks big time. Then closed Saturday and sunday

 – About 3 months ago.

UPS refuses to leave small package in front of door. Then says to pick up at access point next business day and its friday....

UPS refuses to leave small package in front of door. Then says to pick up at access point next business day and its friday.

 – About 3 months ago.

Biggjiim told me that sherryl farted....

Biggjiim told me that sherryl farted.

 – About 3 months ago.

Who would have known that any company would be worse than USPS. Generally UPS has no tracking info for days at a time then the package just shows up, well, sometimes....

Who would have known that any company would be worse than USPS. Generally UPS has no tracking info for days at a time then the package just shows up, well, sometimes.

 – About 3 months ago.

These buggers seem to be slowing my package intentionally! ...

These buggers seem to be slowing my package intentionally!

 – About 3 months ago.

I had a flight to catch and my visa/ passport from consulate was sent via this idiot courier service. Next day air saver supposed to deliver in a day. But it did not. And it says no info available in...

I had a flight to catch and my visa/ passport from consulate was sent via this idiot courier service. Next day air saver supposed to deliver in a day. But it did not. And it says no info available in tracking. Customer rep says 'we really don't know what happened, we apologize'. I am going to miss my flight following day causing me immense loss. what a shame!

 – About 3 months ago.

My dog died because ups was 4 days late with her heart medicine...

My dog died because ups was 4 days late with her heart medicine

 – About 3 months ago.

oh my GOD!!! THE INCOMPETENCE AND LAZINESS. I pay for next day air saver and 48 hours later you still haven't managed to figure out where to leave a goddamn package? And then you get annoyed and...

oh my GOD!!! THE INCOMPETENCE AND LAZINESS. I pay for next day air saver and 48 hours later you still haven't managed to figure out where to leave a goddamn package? And then you get annoyed and just leave and tell me they'll try again tomorrow? I don't understand how you could be so terrible. I mean, I tell you theres a mangement office in between the buildings, theres definitely a front desk, how the hell are you missing that? I don't understand how many seperate times I will have to call customer service to ask them what the hell they're doing. I dread opening up my goddamn tracking number because I know I'll see that irritating exclamation point saying exception. Youre the goddamn exception! Sweet holy hell, I am so done.

 – About 3 months ago.

We must support president Trump against the unfair stormy Daniels lies...

We must support president Trump against the unfair stormy Daniels lies

 – About 3 months ago.

#metoo we need Kevin to keep posting here. We must support him...

#metoo we need Kevin to keep posting here. We must support him

 – About 3 months ago.

I just really hate this f%@king company. I hate them with a f%@kING PASSION!
U
People
Suck...

I just really hate this f%@king company. I hate them with a f%@kING PASSION!
U
People
Suck

 – About 3 months ago.

What we have here is failure to deliver. Some men you just can't reach. So you get what we had here last week, which is the way UPS wants it. Well, UPS gets it. I don't like it any more than...

What we have here is failure to deliver. Some men you just can't reach. So you get what we had here last week, which is the way UPS wants it. Well, UPS gets it. I don't like it any more than you customers. --Luke in GA

 – About 3 months ago.

I heard that ups management promotes orgies....

I heard that ups management promotes orgies.

 – About 3 months ago.

Folks please welcome Randy - make him feel special and maybe he'll come back. Then there will be at least three of us here doing the Lord's work. Remember Randy, Always Be Closing. Welcome!!...

Folks please welcome Randy - make him feel special and maybe he'll come back. Then there will be at least three of us here doing the Lord's work. Remember Randy, Always Be Closing. Welcome!!

 – About 3 months ago.

UPS, I am a promiscuous fashion model with extremely low standards and no self-esteem who is also fond of UPS drivers. Will this get our packages delivered? Nothing else works including calls to your...

UPS, I am a promiscuous fashion model with extremely low standards and no self-esteem who is also fond of UPS drivers. Will this get our packages delivered? Nothing else works including calls to your very nice 800# people who can do nothing.

 – About 3 months ago.

Doraville GA - DAY #5 still waiting for package from Friday but great news! The shipper is so fed up with UPS they cancelled you as shippers and switching to DHL, FedEx - all 13 locations by next...

Doraville GA - DAY #5 still waiting for package from Friday but great news! The shipper is so fed up with UPS they cancelled you as shippers and switching to DHL, FedEx - all 13 locations by next week. It's my gift to you UPS! Enjoy!

 – About 3 months ago.

Oakland, It's because of theft.

Packages left on porches with nobody home. Parcels become missing. ...

Oakland, It's because of theft.

Packages left on porches with nobody home. Parcels become missing.

 – About 3 months ago.

Trump needs to focus on cracking down on ups. He should slap ups with tarrifs....

Trump needs to focus on cracking down on ups. He should slap ups with tarrifs.

 – About 3 months ago.

There is sexual ass harassment at the ups hub in doraville Georgia. #metoo...

There is sexual ass harassment at the ups hub in doraville Georgia. #metoo

 – About 3 months ago.

Ups sucks...

Ups sucks

 – About 3 months ago.

Randy, u...

Randy, u

 – About 3 months ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

Hi,

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 – About 3 months ago.

News 2 team coming tomorrow to document UPS miserable service. How bad is it in Atlanta area when local news is so interested in your service problems enough to have a crew come film it? Very bad. I...

News 2 team coming tomorrow to document UPS miserable service. How bad is it in Atlanta area when local news is so interested in your service problems enough to have a crew come film it? Very bad. I bet no more 9 PM deliveries after that Doraville.

 – About 3 months ago.

DORAVILLE, GA UPS is a package hostage company. THREE DAYS of failing to deliver our package which is on the truck each time they drive right past our house. HOURS on phone pleading with apathetic UPS...

DORAVILLE, GA UPS is a package hostage company. THREE DAYS of failing to deliver our package which is on the truck each time they drive right past our house. HOURS on phone pleading with apathetic UPS to have a supervisor simply call - three days, not one call. Tomorrow Atlanta news 2 will be here to cover our constant battle with UPS, 9PM deliveries, no service, let's see Doraville ignore that.

 – About 3 months ago.

UPS is TOTAL BULLSHIT, they have been screwing up deliveries to me for YEARS but this time they really out did themselves. I bought concert tickets as a gift to myself for getting through my first...

UPS is TOTAL BULLSHIT, they have been screwing up deliveries to me for YEARS but this time they really out did themselves. I bought concert tickets as a gift to myself for getting through my first year of a really intense Nursing program. They were sent from NJ to MA on Friday, "Next Day Air, Saturday delivery guaranteed" for a Sunday night show and were to be delivered today "around" 12pm. Needless to say, its now 11:30pm and they never showed up! I can't say I'm even mildly surprised because their service to my area has sucked for years, but their customer service and notification services (or lack of) are also a total abortion!
They say something is to be delivered at one time, but the window is actually before 9pm at night, they just don't tell you that until it doesn't show up at the guaranteed time. "Customer Service" swore up and down that my package would be delivered "the end of the day", which is 9pm, DESPITE THE FACT THAT, there own online tracking service stated that my package delivery had been "rescheduled" to 7/23??!!! To make matters EVEN worse, their reps continued to also tell the sender company that the package would be delivered today. As a result they could not take action to try to fix the situation until after 9pm. So now its too late to really do anything tonight, and the concert is tomorrow at 5:30. The ticket sellers are trying to reissue my tickets or they will have to refund my money, we'll see what happens with that. But this is FAR from the first screw up of UPS on deliveries to me, it happens at least once or twice a year!! Despite my complaints they refuse to address the OBVIOUS issue with service to my area. I'd really just like to say F*CK UPS!! YOU SORRY *SS EXCUSE FOR A COMPANY -GET YOUR SH*T TOGETHER!!!! I would advise anyone to avoid using their services, whenever possible. They refuse to take ownership of their screw-ups and crappy customer service!

 – About 3 months ago.

UPS should either get their shit together or just be completely shut down. I had an art package sent about 2 months ago. Then it came to be delivered back to me 2 days ago, but I missed it. I missed...

UPS should either get their shit together or just be completely shut down. I had an art package sent about 2 months ago. Then it came to be delivered back to me 2 days ago, but I missed it. I missed it again on the next day. I’m 17, don’t really understand why I have to sign a signature. I cant even pick it up from any nearby UPS because I need “government issued I.D.” I’ll try going to one with my School I.D. Lol. I also don’t understand why they just won’t leave it on my f%@king doorstep.

 – About 3 months ago.

UPS driver didn’t bother getting out of truck Friday, drove off with package as we watched. Today - second attempt, still waiting at 6:38 on Sat, god you suck UPS!!!! ...

UPS driver didn’t bother getting out of truck Friday, drove off with package as we watched. Today - second attempt, still waiting at 6:38 on Sat, god you suck UPS!!!!

 – About 3 months ago.

My dumbass UPS driver either got my address wrong somehow or hid it so well I can't find it. Literally in awe....

My dumbass UPS driver either got my address wrong somehow or hid it so well I can't find it. Literally in awe.

 – About 3 months ago.

Hey UPS! When your driver fails to deliver on Friday WHY are we then LAST on delivery list Sat?? You suck so much it's unbelievable. Top example of apathy, mismanagement and just awfulness....

Hey UPS! When your driver fails to deliver on Friday WHY are we then LAST on delivery list Sat?? You suck so much it's unbelievable. Top example of apathy, mismanagement and just awfulness.

 – About 3 months ago.

I wish Amazon would not ship UPS!!! I have had packages delivered to neighbors, and UPS also once claimed that my address did not exist! I have been living at this address for more than 40 years, the...

I wish Amazon would not ship UPS!!! I have had packages delivered to neighbors, and UPS also once claimed that my address did not exist! I have been living at this address for more than 40 years, the post office never has any problems delivering a package to me.
Right now I have package that is late, it was supposed to arrive on Friday, but some unknown reason, they decided to ship it out of state, I guess they decided that my package should tour their facilities in other states.

 – About 3 months ago.

Our driver drives from Norcross GA to Brogdon Road and there the stupid truck sits ALL DAY. Then around 5 they start delivering. WTH?? ...

Our driver drives from Norcross GA to Brogdon Road and there the stupid truck sits ALL DAY. Then around 5 they start delivering. WTH??

 – About 3 months ago.

I am to reminding you that UPS has being very good. When the FIFA is, UPS is making delivery every ball. When the pregnancy is, who to delivery baby? UPS. We cut the cord for a nominal up-charge Next...

I am to reminding you that UPS has being very good. When the FIFA is, UPS is making delivery every ball. When the pregnancy is, who to delivery baby? UPS. We cut the cord for a nominal up-charge Next Day.

 – About 3 months ago.

UPS driver pulls up, I'm waiting at door, goes in back of truck and then drives off without ever getting off truck. UPS can't deliver our packages until 9PM in Suwanee on a normal day....

UPS driver pulls up, I'm waiting at door, goes in back of truck and then drives off without ever getting off truck. UPS can't deliver our packages until 9PM in Suwanee on a normal day. Absolute incompetence and bottom of barrel "service". Forget getting our business account UPS.

 – About 3 months ago.

UPS is f%@king ass.....

UPS is f%@king ass..

 – About 3 months ago.

Trump should crack down on ups....

Trump should crack down on ups.

 – About 3 months ago.

I paid EXTRA money to have my package delivered Next Day Air by 10:30 am. It is not 3:15 PM and not sign of the delivery driver. I've called UPS twice and all they can say is he is on his way and...

I paid EXTRA money to have my package delivered Next Day Air by 10:30 am. It is not 3:15 PM and not sign of the delivery driver. I've called UPS twice and all they can say is he is on his way and they can contact the local delivery center. I then get an email from UPS with a link that says "Follow My Delivery". I click on it and it show a line that says "Almost There" with a map that shows where the truck is. Also, the truck on the map is only about a quarter mile from my house. How the f%@k can the show me the truck location all of a sudden? Well this truck on this map has been going around the same area for the last 2 hours. Is this a fake map to throw people off? I've lost an entire day of work because of this shit. I could have worked most of the day then came home and waited. Why didn't they tell me this rather than putting on the site that my package would be here by 10:30 am. Especially if they know exactly where the truck is? If I didn't need this package for this weekend I would let them send the shit back. Otherwise if I leave, I'll have to wait all day again tomorrow while they give me some fake as delivery time. What a waste of time.

 – About 3 months ago.

Paid an extra 100 dollars for air delivery. I also scheduled a two hour delivery window, so that I could make sure the package was delivered safely. After waiting an hour an a half, up pulls a f%@kING...

Paid an extra 100 dollars for air delivery. I also scheduled a two hour delivery window, so that I could make sure the package was delivered safely. After waiting an hour an a half, up pulls a f%@kING TRUCK! No parachute, no f%@king airplane, and the only gravity involved was when dip-shit dropped my package onto his dolly. I want a god damn refund, when I pay for air delivery I expect my package to fall from the sky not roll down the f%@king road. BIGGEST DISAPPOINTMENT EVER!!!

 – About 3 months ago.

A ups drivers urinated on my front door after he whipped out his penis....

A ups drivers urinated on my front door after he whipped out his penis.

 – About 3 months ago.

Just Saying that UPS has no idea what they are doing!!!!
missed the driver by 21 minuets and I called customer no service, I was assured the package would be left at my local facility, and guess...

Just Saying that UPS has no idea what they are doing!!!!
missed the driver by 21 minuets and I called customer no service, I was assured the package would be left at my local facility, and guess what, it was sent back to the shipper!!!

 – About 3 months ago.

WHAT A BUNCH OF f%@kING LIARS!!! I had a package to be picked up. I was home on my couch all day long watching Hulu and waiting for the doorbell. One package from Fedex and the mail from USPS. Then I...

WHAT A BUNCH OF f%@kING LIARS!!! I had a package to be picked up. I was home on my couch all day long watching Hulu and waiting for the doorbell. One package from Fedex and the mail from USPS. Then I get an email saying "So sorry we missed you, we left a slip for you to go drop it off at the store." Except I haven't left this couch all day and there's no GOD DAMN SLIP anywhere. YOU LYING MOTHER f%@kERS!! I call and they say oh we might pick-it up tomorrow. WHAT PART OF "I f%@kING WORK 12 f%@kING HOURS AND THIS WAS MY ONLY DAY OFF" DO YOU NOT UNDERSTAND??!!! WHAT KIND OF PIDGEON BRAINED MORANS DO THEY EMPLOY AT THIS SHITTY ASS COMPANY. GO SUCK A f%@kING DICK, UPS. YOU'LL PROBABLY LIKE IT, YOU DO SEEM TO ENJOY f%@kING PEOPLE!!!!

 – About 3 months ago.

CEO abney buttf%@ks dogs....

CEO abney buttf%@ks dogs.

 – About 3 months ago.

Had next day delivery. Here it is two freaking weeks later and we are still waiting. These asshats keep giving us something different every time we call them. Apparently, the package has gotten lost...

Had next day delivery. Here it is two freaking weeks later and we are still waiting. These asshats keep giving us something different every time we call them. Apparently, the package has gotten lost in Kentucky. It's been there for the last two weeks. Stupid idiots.

 – About 3 months ago.

UPS has conflicting info via their "tracking". I'm sitting around waiting bc UPS's site claims my shipment will arrive today. However when I called, it turns out the package was sent...

UPS has conflicting info via their "tracking". I'm sitting around waiting bc UPS's site claims my shipment will arrive today. However when I called, it turns out the package was sent the opposite direction and I "may" get it tomorrow. Unbelievable. Next time I'll go with Fed Ex. (BTW - all the reps in the UPS call center (in New Delhi? Managua?) can only apologize (which they do frequently), they cannot actually assist you or even suggest viable solutions.)

 – About 3 months ago.

&^%$ing UPS sucks azz.....Parcel been "out for delivery for 11hrs and still no sign of it.Customer service is useless,they can only send an email request that will be responded to the next...

&^%$ing UPS sucks azz.....Parcel been "out for delivery for 11hrs and still no sign of it.Customer service is useless,they can only send an email request that will be responded to the next day...smh

 – About 3 months ago.

Ups forces it's female drivers to wear depends diapers so they don't have to stop and use a toilet....

Ups forces it's female drivers to wear depends diapers so they don't have to stop and use a toilet.

 – About 3 months ago.

William Stubb's severed leg bone is a ups symbol. It is hanging on the wall in the ups breakroom at the Atlanta hub. #metoo...

William Stubb's severed leg bone is a ups symbol. It is hanging on the wall in the ups breakroom at the Atlanta hub. #metoo

 – About 3 months ago.

love when I'm told 3 days in a row by 3 different employees that my package will be delivered, only to be told on the 4th day of trying that it's now being held at a UPS location 30 blocks...

love when I'm told 3 days in a row by 3 different employees that my package will be delivered, only to be told on the 4th day of trying that it's now being held at a UPS location 30 blocks away. What in the hell is the point of paying shipping when this stupid godforsaken company can't read an address? my god they hire complete dullards

 – About 3 months ago.

"Severe Weather delay" from Los Angeles to Houston basically translates to "we lost/f%@ked your package"

UPS has no f%@king ownership over their mess ups. Its always some...

"Severe Weather delay" from Los Angeles to Houston basically translates to "we lost/f%@ked your package"

UPS has no f%@king ownership over their mess ups. Its always some beat around the bush "We just don't want your precious cargo to be damaged" type verbiage. Stop finessing your customers with the kindergarten excuses.

We all know how to check the weather, and we all know damn well the route from LA to Houston is hot and sunny.

I just want my f%@king shoes

 – About 3 months ago.

UPS managed to send a critical rush package to the wrong part of California. The Tracking Misinformation on UPS claims it will arrive today, but when I called UPS and spoke with someone at their call...

UPS managed to send a critical rush package to the wrong part of California. The Tracking Misinformation on UPS claims it will arrive today, but when I called UPS and spoke with someone at their call center in India, she stated that it will not show up today, that it is actually stuck on a trailer somewhere and not even on a truck yet.
I cannot understand how a company can constantly fail at the ONE THING they are supposed to do, deliver packages to the CORRECT location, and ON TIME.

UPS has screwed up two shipments in two days, at least they are consistent.

 – About 3 months ago.

Paid 40 dollars in shipping for a package from USA to europe
Then 104 dollars for import fees to my country
Then they tried to deliver to the wrong adress so I had to call costumer...

Paid 40 dollars in shipping for a package from USA to europe
Then 104 dollars for import fees to my country
Then they tried to deliver to the wrong adress so I had to call costumer support and change the adress (which I entered in correct the first time).
After that they said that the package is coming tomorrow instead but when it arrives I have to pay ANOTHER 104 dollars.
So 248 dollars for a small package from usa to europe, it's not even express shipping it's just standard.

Can UPS please go and die, thanks.

 – About 3 months ago.

For 5 days, we have sat home and waited for UPS to deliver my leukemia meds. Every day, we get a slip saying that we weren't home. This asswipe driver claims he has rung the bell over and over....

For 5 days, we have sat home and waited for UPS to deliver my leukemia meds. Every day, we get a slip saying that we weren't home. This asswipe driver claims he has rung the bell over and over. Bullshit. Funny, we hear the doorbell just fine when FedEx delivers. He never rang, never attempted to deliver, and I don't have my meds. Time to get one of the Dallas TV stations involved.

 – About 3 months ago.

Package marked as delivered and it was not....

Package marked as delivered and it was not.

 – About 3 months ago.

Weather delays on a package from california to east texas, here too. No updates for 5 days now. UPS is worthless! Service keeps getting worse yet prices keep going up. Wish I had a choice of carrier...

Weather delays on a package from california to east texas, here too. No updates for 5 days now. UPS is worthless! Service keeps getting worse yet prices keep going up. Wish I had a choice of carrier from some vendors.

 – About 3 months ago.

Ups severe weather delay excuses but the weather is clear and hot.
...

Ups severe weather delay excuses but the weather is clear and hot.

 – About 3 months ago.

I can't believe these worthless f%@kwits are still in business nor the fact people still voluntarily use them to ship anything. Constant f%@king weather "delays" when the only weather is...

I can't believe these worthless f%@kwits are still in business nor the fact people still voluntarily use them to ship anything. Constant f%@king weather "delays" when the only weather is hot and sunny days... Don't have much more love for Fedex, but hey atleast they provide tracking updates and their delivery routes haven't experienced any freak weather events that aren't reported on any weather tracking services when in route to me. Even USPS has better updates and delivery estimates.

 – About 3 months ago.

#metoo sexual harassment is wrong
...

#metoo sexual harassment is wrong

 – About 3 months ago.

UPS delayed my shipment for 2 weeks be cause bad weather in California ? Sucks...

UPS delayed my shipment for 2 weeks be cause bad weather in California ? Sucks

 – About 3 months ago.

Had a package out for delivery on a Saturday, waited around all day only to check the tracking at 8 pm and then have it say “action required receiver information incorrect”. I’ve had every...

Had a package out for delivery on a Saturday, waited around all day only to check the tracking at 8 pm and then have it say “action required receiver information incorrect”. I’ve had every other shipping company deliver perfectly fine here and on time, Called customer service and they have no idea what happened, so I did a re-delivery on Monday yet they never updated my information for a redelivery.

 – About 3 months ago.

#metoo bigjim raped me in the ups bathroom in atlanta...

#metoo bigjim raped me in the ups bathroom in atlanta

 – About 3 months ago.

Chheeryl suks biggjimms dik...

Chheeryl suks biggjimms dik

 – About 3 months ago.

Ordered a new iPhone because mine broke on Tuesday and it was time for an upgrade anyways, Apple promises two day shipping so I should of had it by Thursday but it was scheduled for today, not that...

Ordered a new iPhone because mine broke on Tuesday and it was time for an upgrade anyways, Apple promises two day shipping so I should of had it by Thursday but it was scheduled for today, not that big of a deal but then it was delayed again until Monday. I was very upset and called customer service and asked if I could pick it up tomorrow and they said no that they don’t ship or do pickups on Saturdays in my area, I live in Fort Worth, wtf how do they not do Saturday shipping or pickups

 – About 3 months ago.

Waiting all day for a air delievery ,when tracking package told there is a problem because of adverse weather .package was coming from Amarillo Texas to new New Orleans la.
When checking with...

Waiting all day for a air delievery ,when tracking package told there is a problem because of adverse weather .package was coming from Amarillo Texas to new New Orleans la.
When checking with weather Chanel told no problem . Seems strange . Seems there is no way to get information .
There must be a better way.

 – About 3 months ago.

>Package will arrive by end of day
*sign up for UPS MyChoice to find out when*
>Package will arrive by end of day :^)

Thanks, UPS! That's SO f××king insightful!...

>Package will arrive by end of day
*sign up for UPS MyChoice to find out when*
>Package will arrive by end of day :^)

Thanks, UPS! That's SO f××king insightful!

 – About 3 months ago.

They do not deliver to apartment manager's offices by default. You can specify this somewhere deep in their website. Took me 2 calls to customer service just to tell them to deliver to the...

They do not deliver to apartment manager's offices by default. You can specify this somewhere deep in their website. Took me 2 calls to customer service just to tell them to deliver to the apartment manager's office, once to figure out where this miracle feature is, and then once because you have to specify a field in the address a very specific way, and there are no indicators of this (unit is the magic word!). FFS get some web developers that understand data validation, and deliver to apartment offices by default like EVERY OTHER CARRIER.

 – About 3 months ago.

UPS lets me spend 30 minutes preparing a shipment and then informs me that I can't charge it to an account number! So I go the UPS store and - guess what? - THEY can't ship using an account...

UPS lets me spend 30 minutes preparing a shipment and then informs me that I can't charge it to an account number! So I go the UPS store and - guess what? - THEY can't ship using an account number, either. SO WHY DO I HAVE AN ACCOUNT WITH THESE LOSERS?

 – About 3 months ago.

#metoo ups supports anal sex between male drivers...

#metoo ups supports anal sex between male drivers