Picture of frustated UPS® customer
UPS® logo

UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 10,913 people in a public venting!
Comment
Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 10 hours ago.

My package sent to UK in Feb 2 and it's stuck in Stanford Le Hope facility for all this time. Duty was paid on Feb 8 and UPS claimed the packed is stuck at custom because of Brexit. UPS is...

My package sent to UK in Feb 2 and it's stuck in Stanford Le Hope facility for all this time. Duty was paid on Feb 8 and UPS claimed the packed is stuck at custom because of Brexit. UPS is insane! I shipped two other music instrument over Christmas and they both got badly damaged. DON'T EVER USE UPS!

 – About 14 hours ago.

3 mis-deliveries in a row. I refuse to pay if I get an email from a company saying UPS has delivered a package to me and it’s not on my porch. 3 in a row and 1 was to replace the lost...

3 mis-deliveries in a row. I refuse to pay if I get an email from a company saying UPS has delivered a package to me and it’s not on my porch. 3 in a row and 1 was to replace the lost (Mis-delivered original package) 🤪🤪🤪

 – About 16 hours ago.

I live 45 minutes away from Salt Lake City. My package has been sitting there for two days. Their excuse? Extreme weather. It hasn't snowed for two weeks. I could've walked to SLC and back in...

I live 45 minutes away from Salt Lake City. My package has been sitting there for two days. Their excuse? Extreme weather. It hasn't snowed for two weeks. I could've walked to SLC and back in time.

 – About 19 hours ago.

UPS SUCKS BIG TIME. Package was to be delivered Wednesday, it’s Saturday and still no package. Their suck ass tracking BS can’t tell me anything but it made it from Orlando to Atlanta, that’s...

UPS SUCKS BIG TIME. Package was to be delivered Wednesday, it’s Saturday and still no package. Their suck ass tracking BS can’t tell me anything but it made it from Orlando to Atlanta, that’s not Indian. Never use these a holes! If Amazon can do it why can’t UPS???

 – About 2 days ago.

I tried to have package dropped at,"UPS store". It is inside staples office supply. They are full service UPS. They will wrap,box and ship parcels. I shipped a 40x40x40 that weighed 70lbs....

I tried to have package dropped at,"UPS store". It is inside staples office supply. They are full service UPS. They will wrap,box and ship parcels. I shipped a 40x40x40 that weighed 70lbs. When i called customer service. "ASIA"they told me it could only be dropped at a town thats 50 miles of mountain roads from the local UPS store. Tracking says by 9pm. I had to change my plans to wait home. I got home at 230. Its 430 now. 9pm is a long time still. IM PISSED if i see ups as shipper ill buy elsewere

 – About 2 days ago.

Delivery drivers are always LYING that they tried to deliver your package and they just take it to the nearest access point. How disrespectful!!!!...

Delivery drivers are always LYING that they tried to deliver your package and they just take it to the nearest access point. How disrespectful!!!!

 – About 2 days ago.

Also yes I agree with others in here, how long are they gonna use that shady "bad weather" excuse? If they look outside it's been 63 degrees for weeks. I think they just don't want to...

Also yes I agree with others in here, how long are they gonna use that shady "bad weather" excuse? If they look outside it's been 63 degrees for weeks. I think they just don't want to work...

 – About 2 days ago.

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working...

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working whatsoever because of the tiniest bit of snow. It was insane. It's been 50-60 degrees for about a week and they've still been taking FOREVER! It's insane. Not to mention how it takes them an additional three days to deliver when a damn package is FIFTEEN minutes away from me! really wish stores would give us the option to not use them, considering how awful their service is.

 – About 2 days ago.

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working...

Good God they suck! A mild bit of snow here (none on the streets) with sunny weather for the next week and these jokers weren't even picking up the phone! They were literally not working whatsoever because of the tiniest bit of snow. It was insane. It's been 50-60 degrees for about a week and they've still been taking FOREVER! It's insane. I really wish stores would give us the option to not use them, considering how awful their service is.

 – About 3 days ago.

UPS sucks real bad!

You cant get to claims for your lost packages!

UPS does not list your claim number under their claims dashboard. What the hell is the use of a...

UPS sucks real bad!

You cant get to claims for your lost packages!

UPS does not list your claim number under their claims dashboard. What the hell is the use of a dashboard if you cant get your claim number.

When you attempt to upload the documents for the claim, it does not work and Ups claims knows it doesnt work. They say you have to FAX or mail it in!

Ups Sucks.


 – About 3 days ago.

Another package lost by UPS at a facility 20 miles away from my house. I am looking for a petition to sign that will wake up the higher ups about how shitty their company is. Today I wrote a letter...

Another package lost by UPS at a facility 20 miles away from my house. I am looking for a petition to sign that will wake up the higher ups about how shitty their company is. Today I wrote a letter to Carol B. Tome, CEO at the UPS Corporate Office in Atlanta, Georgia. Told her she needs to come to this site to see how fed up people are with UPS.

 – About 3 days ago.

How is it a package can get to my city in a single day after ordering it, but then takes 2 additional days to travel 15 more minutes to my home? All the while, the estimated delivery date just keeps...

How is it a package can get to my city in a single day after ordering it, but then takes 2 additional days to travel 15 more minutes to my home? All the while, the estimated delivery date just keeps changing to be the next day.

 – About 3 days ago.

I finally got my shit they took so damn long. I had to look outside for them because they won’t even knock sometimes and just leave a note on your door. f%@k ups...

I finally got my shit they took so damn long. I had to look outside for them because they won’t even knock sometimes and just leave a note on your door. f%@k ups

 – About 3 days ago.

I don’t work at ups but my cousin does. Ups basically enslaves her and she never stops working and she barely gets any sleep. And the package I ordered on jan 1 still hasn’t got here...

I don’t work at ups but my cousin does. Ups basically enslaves her and she never stops working and she barely gets any sleep. And the package I ordered on jan 1 still hasn’t got here

 – About 3 days ago.

Sunny in Houston Texas , yet a severe weather delay! Been on truck for delivery since the morning but it was updated to tomorrow now ...

Sunny in Houston Texas , yet a severe weather delay! Been on truck for delivery since the morning but it was updated to tomorrow now

 – About 3 days ago.

Ordered a printer two weeks. Shipped next day delivery. We had a ice storm delayed. Saturday arrived in Houston for same day delivery, pushed delivery to Monday for same day delivery, then pushed to...

Ordered a printer two weeks. Shipped next day delivery. We had a ice storm delayed. Saturday arrived in Houston for same day delivery, pushed delivery to Monday for same day delivery, then pushed to Tuesday same day delivery, then pushed Wednesday same day delivery, pushed to Thursday same day delivery. Staples said not their problem so cancelled order. All related to weather delays here in Houston. Did I mention that it’s had been 70 and sunny. It must mean that UPS can’t delver in the sunshine.

 – About 3 days ago.

I’m having the same problem with FedEx. My package has been stuck in a Black Hole in Memphis TN for over a week...

I’m having the same problem with FedEx. My package has been stuck in a Black Hole in Memphis TN for over a week

 – About 3 days ago.

My package was shipped feb 15th. It’s still in transit lol. Are they walking here???...

My package was shipped feb 15th. It’s still in transit lol. Are they walking here???

 – About 4 days ago.

My delivery date was Monday March 1. It arrived in Houston on Feb. 26. it arrived at the UPS distribution center in Stafford on the 27th. Yay! Out for delivery on March 1 at 9:08 a.m. Cool... Nope....

My delivery date was Monday March 1. It arrived in Houston on Feb. 26. it arrived at the UPS distribution center in Stafford on the 27th. Yay! Out for delivery on March 1 at 9:08 a.m. Cool... Nope. Didn't come. Tuesday morning, out for delivery. Nope did arrive Tuesday. Today, Wednesday, no info at all. WTF happened to my stuff. I see why Amazon started delivering their own stuff.

 – About 4 days ago.

Tell ups suck my dick hitch ass drivers drive like they some garbage collectors...

Tell ups suck my dick hitch ass drivers drive like they some garbage collectors

 – About 4 days ago.

Why can’t we get a delivery time f%@king shitty ...

Why can’t we get a delivery time f%@king shitty

 – About 4 days ago.

Ups has the worst customer service and the worst service my package has been put on hold twice for weather in Tn after being said out for delivery by the way the snow has been melted driver leaves my...

Ups has the worst customer service and the worst service my package has been put on hold twice for weather in Tn after being said out for delivery by the way the snow has been melted driver leaves my package at my house when supposed to leave at ups access center and then I'll get an email saying package has been delivered just to go pick it up and the package hasn't been there

 – About 4 days ago.

Ups sucks 4sho I don’t even get to decide who delivers my package , if I could I wouldn’t pick ups bums trash can workers. ...

Ups sucks 4sho I don’t even get to decide who delivers my package , if I could I wouldn’t pick ups bums trash can workers.

 – About 4 days ago.

So why on earth would I be sent a UPS tracking number with a scheduled delivery if the delivery date and time is not accurate? It had a delivery date and time and now that the window has passed when...

So why on earth would I be sent a UPS tracking number with a scheduled delivery if the delivery date and time is not accurate? It had a delivery date and time and now that the window has passed when you track the package there is not delivery window and it says the shipment is ready for UPS. WTF kind of horsesh** is this? The last parcel I got was a pair of boots (that was shipped in a t-shirt bag by the way and not a box, what idiot does that?) and they said the shipment would be here on date and time. That date and time changed 3 times before I received my package and ended up being a week later that the originally quoted time. Whats the point of a delivery time if you don't stick to it? Many of us aren't home all the time and depending on the value of the package would like to be there to receive it and avoid theft from porch pirates. Not to mention the costs of shipping with UPS. Do yourself a favor and and just go to the post office and ship via USPS, and if you have the option of choosing a carrier, DO NOT ship UPS!!

 – About 4 days ago.

Horrible service. Everything about them is horrible. ...

Horrible service. Everything about them is horrible.

 – About 4 days ago.

!!UPDATE!! My roller skates were finally delivered! Although my package was delivered almost 2 weeks after the original delivery date (which really sucked because I thought my roller skates were lost...

!!UPDATE!! My roller skates were finally delivered! Although my package was delivered almost 2 weeks after the original delivery date (which really sucked because I thought my roller skates were lost for good), I'm glad I recieved exactly what I delivered in perfect condition. UPS definitely needs to improve on their tracking of course.

 – About 4 days ago.

Ordered the toilet on February 23rd and UPS said it will be delivered on March 2nd before 9 p.m.. I just got an update at 7:11pm saying that it's delivered to be schedule at 9:57p.m.. I looked on...

Ordered the toilet on February 23rd and UPS said it will be delivered on March 2nd before 9 p.m.. I just got an update at 7:11pm saying that it's delivered to be schedule at 9:57p.m.. I looked on their website and they say that they deliver up until 7 pm. So what sort of shenanigans is UPS telling me on their website. I don't believe that any freaking drivers going to stay up until 10 p.m. to deliver a package on a weekday. Ups are liars!!!!!!!

 – About 4 days ago.

Ups assigned a label a week ago with no new status...

Ups assigned a label a week ago with no new status

 – About 4 days ago.

2 problems in 4 days!

1) Ordered a composting tumbler from Amazon. It took TWO WEEKS to arrive (despite being shipped on time). When it finally got here, there were 6" holes in the...

2 problems in 4 days!

1) Ordered a composting tumbler from Amazon. It took TWO WEEKS to arrive (despite being shipped on time). When it finally got here, there were 6" holes in the box, which looked like a forklift had a "Hal" moment on it. And half the nuts and bolts to hold the composter together were gone from the burst bag inside, no doubt spread all over the US. Amazon made it right for me, but still not amused.

2) Today UPS said they had delivered my light fixture. It wasn't there so I checked tracking. It was in MICHIGAN. A 45-min phone call with Amazon, with the UPS guy patched in, revealed that UPS had turned it around for some reason and returned it, inexplicably, to the fulfillment center in MI! No good explanation of why they did this.

Amazon needs to start punishing them. They think they can just get away with murder b/c they DO, every single day.

 – About 4 days ago.

"A train derailment has delayed your package, check back tomorrow for delivery updates."

It's been 2 weeks smh ...

"A train derailment has delayed your package, check back tomorrow for delivery updates."

It's been 2 weeks smh

 – About 5 days ago.

Has anyone noticed that anything going through a ups distro center in Tennessee gets held up for 2 or 3 days. Like a black hole. Why that location?... probably a management issue, or they're...

Has anyone noticed that anything going through a ups distro center in Tennessee gets held up for 2 or 3 days. Like a black hole. Why that location?... probably a management issue, or they're that scared of the flu.

 – About 5 days ago.

Ordered item on Feb 13, package sent out on Feb 15, made seven stops across the country before landing in Houston on Feb 24, took two days to process at facility, on Feb 26, was loaded on delivery...

Ordered item on Feb 13, package sent out on Feb 15, made seven stops across the country before landing in Houston on Feb 24, took two days to process at facility, on Feb 26, was loaded on delivery vehicle, item was never delivered, taken back to processing facility that day, loaded on delivery vehicle on Feb 27, never delivered, taken back to processing facility again and held for two days, went out for delivery again on March 1, once again never delivered, then again taken back to processing center, went out for delivery again today, March 2, and still not delivered. Over two days, spent at least 1 1/2 hours on the phone trying to convince someone (in India I think) to help me. Was promised 2 calls back, 2 days in a row, but they never called either time, even though they "noted" that they did in the system. After two days of hassle, I got the company I ordered from to give me a refund. This is not the first time I've had trouble receiving a package from this stupid company. UPS, you cheat, you lie, and you lose packages. If it was up to me, no company would use your services, and I need to be careful not to order things that come via UPS!

 – About 5 days ago.

How can my package say In Transit then Out for Delivery (Friday Feb 26th) and then back to In Transit again and still not package on Tuesday March 2nd? Did they break it or lose it? I keep getting...

How can my package say In Transit then Out for Delivery (Friday Feb 26th) and then back to In Transit again and still not package on Tuesday March 2nd? Did they break it or lose it? I keep getting the "Evaluate the product" from Amazon and I still haven't received it!

 – About 5 days ago.

Here is a good one - sent a package via Next Day Air Saturday (from Indiana to Texas) and was picked up on 2/26/2021 for a 2/27 delivery date. The package got to Louisville and stopped on Friday...

Here is a good one - sent a package via Next Day Air Saturday (from Indiana to Texas) and was picked up on 2/26/2021 for a 2/27 delivery date. The package got to Louisville and stopped on Friday night. They did not complete the delivery on Saturday and I called and got the run around 3 different times. Then on Sunday I checked the tracking on it and saw that it was scanned into Botany Australia Sunday Evening! Yes - the continent of Australia. Cannot get a call back or any additional information. Was thinking of moving my corporate shipping to FedEx and this is the final nail in the coffin for me.

 – About 5 days ago.

Paid for 2nd Day shipping with UPS,package schedule for yesterday delivery by 9pm.
9:15pm no package no update,finally I was able to talk with a human only to find my package was stuck in PA and...

Paid for 2nd Day shipping with UPS,package schedule for yesterday delivery by 9pm.
9:15pm no package no update,finally I was able to talk with a human only to find my package was stuck in PA and I'm in NY.How can my tracking # say out for delivery all say and it's not even in my state.Then I asked is 2nd Day Air an AM or PM delivery,their reply is there are two 2nd Air deliveries.One is AM the other is PM delivery and if you don't request AM delivery it will be by 9pm.
That's A$$ backwards your paying for faster delivery yet once it reaching your zip it's no longer a priority and is going to be a pm delivery,that's insane should be AM delivery unless you request PM.
Then I previously asked about "Live View" which Amazon has where you can see in real time where the truck is on a map in relation to your home/office and UPS replied yes we have that with UPS My Choice and it free to sign up.
But they don't tell it cost to use the service for an entire year.Amazon offers it for free.I'm totally done with UPS besides the delivery problems they don't knock,ring door bell just a total stressful experience that I called Amazon because sometimes deliveries from Amazon come via UPS.So,I asked Amazon to please not ship with UPS they said they will put them last on the list and they would only resort to shipping with UPS if no other shipper is available. Thank you Amazon plus I'm requesting all other online retailers not to ship via UPS and if I see a 1Z####etc I'm canceling the order.Go Away UPS!!!

 – About 5 days ago.

I ordered a package last week it arrived last Friday 2 miles from my house at a UPS facility set there for a day The next day it said transferred to another carrier for delivery that was Saturday...

I ordered a package last week it arrived last Friday 2 miles from my house at a UPS facility set there for a day The next day it said transferred to another carrier for delivery that was Saturday since then no tracking updates whatsoever who knows it could be in California it came from California in two days and it can't go 3 mi in 4 days amazing how is UPS even in business if I knew they were going to be shipping my package I wouldn't have even ordered it I'll have to be more diligent in making sure UPS doesn't touch anything that I order

 – About 5 days ago.

Package ordered from Amazon left Georgia and made it to Jacksonville, FL. Unexpected carrier delay excuse. Package made it to Leesburg,FL on Saturday, Feb. 28th. Out for delivery March 1st at 6:00...

Package ordered from Amazon left Georgia and made it to Jacksonville, FL. Unexpected carrier delay excuse. Package made it to Leesburg,FL on Saturday, Feb. 28th. Out for delivery March 1st at 6:00 a.m. was the package delivered? Of course not! We live 20 miles away! Let’s see if the package is delivered today or do I have to request yet another refund from Amazon? Effing UPS!

 – About 5 days ago.

Day 13 of a Priority mail envelope (containing my passport) from Tucson to Lake Charles Louisiana. Hope to get it today. It took 12 days for my application to be delivered to Philadelphia ... again...

Day 13 of a Priority mail envelope (containing my passport) from Tucson to Lake Charles Louisiana. Hope to get it today. It took 12 days for my application to be delivered to Philadelphia ... again PRIORITY MAIL.

 – About 5 days ago.

bought a $3k computer. noticed the only shipping carrier the website used was UPS. sighed. decided to pay $20 extra packaging solely for the fact UPS was going to handle my $3k PC.

box...

bought a $3k computer. noticed the only shipping carrier the website used was UPS. sighed. decided to pay $20 extra packaging solely for the fact UPS was going to handle my $3k PC.

box showed up at my house. box is totally crushed on each corner and is obvious the damn thing has been dropped several times.

My PC would’ve been ruined without that extra cushioning, thank god I already knew UPS wouldn’t be trustworthy and forked over some extra cash for that packaging

 – About 5 days ago.

I worked customer service for a high end shoe company.

Their biggest mistake was pairing up with UPS and having them as their only shipping company.

I’m sure there were a...

I worked customer service for a high end shoe company.

Their biggest mistake was pairing up with UPS and having them as their only shipping company.

I’m sure there were a lot of con artists just trying to get full refunds on packages, however most of the reports seemed legit. packages being delivered blocks away or a few houses down and stolen, boxes being literally thrown and crushed, etc. 80% of my work at that job was fixing UPS’ mistakes and refunding hundreds of dollars every single day. Why doesn’t UPS ever have to take responsibility? It will always fall on the poor companies that are probably forced into using it

 – About 5 days ago.

SCREWED AGAIN BY UPS NEXT DAY AIR.
NO WEATHER DELAYS IN MY AREA OR HUBS.
Package left the West Coast Late Sunday Night.
Still hasn't made it to the East Coast yet.
They...

SCREWED AGAIN BY UPS NEXT DAY AIR.
NO WEATHER DELAYS IN MY AREA OR HUBS.
Package left the West Coast Late Sunday Night.
Still hasn't made it to the East Coast yet.
They assured me it would be delivered by 10:30AM today.
Just checked tracking and it says check back tomorrow for expected delivery time/date.
It should be out for delivery - but it's not. They charge a lot of Next Day Air and continue to rip off the customers with fraudulent claims by not following through with their next day deliveries. This should be against the law and they should be charged with fraud/undelivered services. If it was you are me taking someones money while charging them for a time sensitive service and telling them one thing and not following through ,we would be put in jail for fraud. UPS should be held to the same standard as small business.




 – About 5 days ago.

imagine paying $26 for NDA shipping and UPS struggles delivering your package because you wrote “Apt. F” rather than “Unit F.”

Amazon works with apt F easily....

imagine paying $26 for NDA shipping and UPS struggles delivering your package because you wrote “Apt. F” rather than “Unit F.”

Amazon works with apt F easily.

 – About 5 days ago.

Nothing but bullshit severe weather excuses. There haven't been weather issues for almost 2 weeks in TX. My shit has been sitting in a distribution center 30 mins away with no updates. How am I...

Nothing but bullshit severe weather excuses. There haven't been weather issues for almost 2 weeks in TX. My shit has been sitting in a distribution center 30 mins away with no updates. How am I supposed to coordinated a signature required package when I have no idea when the f%@k it's going to be here? UPS you f%@king suck. I hope you go bankrupt.

 – About 5 days ago.

What has happened to UPS? Tracking now has been "simplified" in their words.
Used to be able to see where a package was - now I just see where it left- but no longer where it is while...

What has happened to UPS? Tracking now has been "simplified" in their words.
Used to be able to see where a package was - now I just see where it left- but no longer where it is while on the way.
Last week had an international package that said it would be delivered on a Friday. Then they changed it to Wednesday. Then it changed to Monday. Then it changed back to Friday, then changed back again back to Wednesday and it finally showed up on Monday. What the hell? Are they that clueless now?

 – About 5 days ago.

Don't even think about having a delivery re-routed via UPS MyChoice. Even if you put in the re-routing order days or weeks ahead of the scheduled delivery the driver will use the re-routing...

Don't even think about having a delivery re-routed via UPS MyChoice. Even if you put in the re-routing order days or weeks ahead of the scheduled delivery the driver will use the re-routing request a license to delivery your package a day or two late. Like a request placed far in advance is somehow such a surprise on delivery day that the package WILL arrive late! What could be the minimum IQ required to work at UPS? I hate these guys!

 – About 5 days ago.

Package has been sitting in LR center for the past 6 days due to “weather”. There hasn’t been any problem with weather here for about 2 weeks now. The postal service, Prime, and fedex have been...

Package has been sitting in LR center for the past 6 days due to “weather”. There hasn’t been any problem with weather here for about 2 weeks now. The postal service, Prime, and fedex have been delivering with NO issues. Tried to call and get automated message. They won’t even let you speak with anyone. Can’t go pick it up either even though it is less than 30 minutes away. I could never see myself using UPS ever again.

 – About 5 days ago.

UPS has always been the postal service that takes AGES to send my packages. It been over a week that they’ve had my package and for most of that time, they hardly gave me updates. Now, they moved my...

UPS has always been the postal service that takes AGES to send my packages. It been over a week that they’ve had my package and for most of that time, they hardly gave me updates. Now, they moved my package from a nearby center, a center which could have delivered it today without a problem, TO A CENTER MUCH FARTHER AWAY?? So my package is delayed for a later delivery, even though it was expected to come yesterday. At this rate, my package will be delayed until next week. Ridiculous. DHL superiority.

 – About 5 days ago.

My package has been "out for delivery" since the 24th. Almost a week ago! Everytime I contact them its corresponding with a robot that apologizes for delays, its due to bad weather and a...

My package has been "out for delivery" since the 24th. Almost a week ago! Everytime I contact them its corresponding with a robot that apologizes for delays, its due to bad weather and a large quantity of packages.
I wouldn't mind as much if they would just be frank about the timeline!!! Will it be another day, 2, 3? Just tell me or let me pick up my damn package myself!!

 – About 5 days ago.

“Oh, your package was supposed to be delivered Friday night? Lol jk we’ll send it to a facility that’s all of 30 minutes away from you and switch the delivery date to Monday 2 hours before we...

“Oh, your package was supposed to be delivered Friday night? Lol jk we’ll send it to a facility that’s all of 30 minutes away from you and switch the delivery date to Monday 2 hours before we were supposed to deliver it and say that it’s still on time. Oh and you had the nerve to check back on Saturday to see if we got our shit together and decided to deliver during our Saturday delivery hours considering it’s 30 minutes away from you? Severe Weather Delay! Check back later for your delivery date!... Oh it’s Monday and we were supposed to have delivered your shit by now? Nope still in severe weather delay even though, ONCE AGAIN, your package is 30 minutes away from you and it’s been sunny and in the 70s for the past week.”

“Oh and also, don’t bother trying to pick it up even though it’s so close to you and having that option would be less inconvenient, we don’t allow that!”

I’m convinced they just have everyone the day off and listed it as severe weather delay so that nobody could get a refund. So glad I can rely on them to get me my important items on time... not.

 – About 6 days ago.

Friday my package was on the truck for delivery. Here it is Monday night with no package. Just a message that it's back in transit...

Friday my package was on the truck for delivery. Here it is Monday night with no package. Just a message that it's back in transit

 – About 6 days ago.

Take day off work to get extremely important package. Driver cruises past house. Package changed to being delivered to USPS store. Call store Package wont be there for 2 days. Great ...

Take day off work to get extremely important package. Driver cruises past house. Package changed to being delivered to USPS store. Call store Package wont be there for 2 days. Great

 – About 6 days ago.

Package is coming from Memphis to Dallas. It showed as in TX on Friday morning with a Saturday delivery, now it's just "in transit" without any location information and no delivery date....

Package is coming from Memphis to Dallas. It showed as in TX on Friday morning with a Saturday delivery, now it's just "in transit" without any location information and no delivery date. This is the third day in a row of "check back tomorrow for a delivery date", always with a severe weather alert. It was a little foggy yesterday I guess?

 – About 6 days ago.

Every other carrier, EVERY ONE, manages to deliver 100% of the time. UPS delivers 0% of the time because they allow their drivers to just choose which deliveries to complete vs which ones to toss in a...

Every other carrier, EVERY ONE, manages to deliver 100% of the time. UPS delivers 0% of the time because they allow their drivers to just choose which deliveries to complete vs which ones to toss in a ditch/deliver to a completely different zip code/throw it in a locked locker with no access (lulz)/deliver to a thieving neighbor with a somewhat close but not the same GD thing address

The worst. I've started canceling orders once I find out their being shipped UPS and reordering until another carrier is responsible. Dear merchants, if UPS is your only shipper, then I won't be spending any money with you. They're incapable of actually delivering on their brand promise.

 – About 6 days ago.

What has happened to this company? Usually I make sure any orders are NOT shipped by UPS but this one slipped by me... So today I get an alert stating it will be here tomorrow. Shipping from across...

What has happened to this company? Usually I make sure any orders are NOT shipped by UPS but this one slipped by me... So today I get an alert stating it will be here tomorrow. Shipping from across the USA. I tracked it... It has not even been picked up yet? Major system issues... They will not even take a call until they have the package in their possession. Another company that has went down the quality toilet....

 – About 6 days ago.

Received email that my package was delivered, but was really still at the Post Office awaiting delivery until the next day . . . maybe? Even though the email said "Delivered 6:07PM" and...

Received email that my package was delivered, but was really still at the Post Office awaiting delivery until the next day . . . maybe? Even though the email said "Delivered 6:07PM" and "left at mailbox". Will contact the sender and let them know I will not purchase from them again if they continue to ship via UPS. Insult AND injury . . . and lying incompetence!

 – About 6 days ago.

Both of my packages are in my state 2-6 hours away. One went south to another distribution center for no reason and isnt moving for 48 hours (i live in the north part of state) and the other isnt...

Both of my packages are in my state 2-6 hours away. One went south to another distribution center for no reason and isnt moving for 48 hours (i live in the north part of state) and the other isnt moving an inch for 24 hours lmao these packages are due tommrow i got a strange feeling they arent coming though. This has never ever happened before. USPS and UPS need to get their shit togerther.

 – About 1 Week ago.

Shipped a package and they delivered to a navy base instead of the address on the label. Myself and the receiver have been on the phone multiple times to get it picked up and delivered as addressed....

Shipped a package and they delivered to a navy base instead of the address on the label. Myself and the receiver have been on the phone multiple times to get it picked up and delivered as addressed. The overseas agents say they would but, now tracking shows as being returned to the sender. Guess they plan to charge twice for the fact that the driver can't read a label.

 – About 1 Week ago.

You want a delivery date? Nah, we'll keep the tracking number listed as "In transit" until we feel good and ready to deliver the package because I know we will not deliver it on time!...

You want a delivery date? Nah, we'll keep the tracking number listed as "In transit" until we feel good and ready to deliver the package because I know we will not deliver it on time!

 – About 1 Week ago.

I still have no indoor plumbing because the out for delivery notice was a complete lie. To compound that lie they claimed severe weather issues delayed the delivery truck. Of course there are no...

I still have no indoor plumbing because the out for delivery notice was a complete lie. To compound that lie they claimed severe weather issues delayed the delivery truck. Of course there are no weather related issues in the area nor have there been since the big freeze...Over a week to get from Florida to Texas...Wells Fargo needs to get back in the delivery service maybe even pony express? carrier pigeon? Or a company that prides itself on its service record.

 – About 1 Week ago.

Late package? Don’t worry UPS will do nothing but change the scheduled delivery date to avoid looking bad. Seems they do everything but deliver packages. ...

Late package? Don’t worry UPS will do nothing but change the scheduled delivery date to avoid looking bad. Seems they do everything but deliver packages.

 – About 1 Week ago.

UPS trucks are allergic to snow. Funny how propane tankers, garbage trucks, pick ups and Priuses make it up a driveway but the old brown box can’t (won’t) What can brown do for you? They can...

UPS trucks are allergic to snow. Funny how propane tankers, garbage trucks, pick ups and Priuses make it up a driveway but the old brown box can’t (won’t) What can brown do for you? They can contract with a business you ordered from and NOT deliver a package.

 – About 1 Week ago.

This is the last time I’m buying a product if these people are involved...

This is the last time I’m buying a product if these people are involved

 – About 1 Week ago.

I’ve waited so long, I don’t even want my violin anymore. I’ll play my other instruments. I wish I could cancel my order. Walmart.com says they will give me a refund ....

I’ve waited so long, I don’t even want my violin anymore. I’ll play my other instruments. I wish I could cancel my order. Walmart.com says they will give me a refund .

 – About 1 Week ago.

It seems to me that weather isn't the only problem UPS are facing. Their tracking info seems very bizarre these last several days which leads me to think there is other issues at hand. I have a...

It seems to me that weather isn't the only problem UPS are facing. Their tracking info seems very bizarre these last several days which leads me to think there is other issues at hand. I have a package coming from Chicago to Texas, shipping Monday. On Wednesday it said it was in Dallas, then Thursday it was back in Hastings Illinois. Today it is in my city and on a truck for delivery... which of course never happened.

 – About 1 Week ago.

These idiots have a 100% track record of displaying "Out On The Truck For Delivery" on a Saturday (doesn't matter if you paid for quick shipping) and the package never gets delivered. ...

These idiots have a 100% track record of displaying "Out On The Truck For Delivery" on a Saturday (doesn't matter if you paid for quick shipping) and the package never gets delivered. What a shit company.....

 – About 1 Week ago.

Sucks every way possible ! today was supposed to be a package between 2- 6pm at 2:32 I get a message sorry we missed you DELIVERY ATTEMPTED BULL @#%* I was home ALL DAY. @2:00pm the truck was 3/4 of...

Sucks every way possible ! today was supposed to be a package between 2- 6pm at 2:32 I get a message sorry we missed you DELIVERY ATTEMPTED BULL @#%* I was home ALL DAY. @2:00pm the truck was 3/4 of a mile from my house doing other deliveries This is from THEIR own follow my delivery map I was watching. Called CS. HA HA ! what a joke that was ! Well anyway now @ 6:26pm the truck WITH my package is about 20 miles away ,headed back to their terminal .

 – About 1 Week ago.

Expect a check shipped to me through ups, supposed to be here at 10 am... it's almost 1:00 pm...

Expect a check shipped to me through ups, supposed to be here at 10 am... it's almost 1:00 pm

 – About 1 Week ago.

Tells you to sign up for MyChoice to get a more specific delivery estimate. Once you do, tells you the same exact vague "sometime between 9 am and 9 pm."...

Tells you to sign up for MyChoice to get a more specific delivery estimate. Once you do, tells you the same exact vague "sometime between 9 am and 9 pm."

 – About 1 Week ago.

Packages are not arriving. I had multiple packages that have not arrived. They say out for delivery. But at the end of the day around 6 pm they are marked delivered and signed for by someone not in my...

Packages are not arriving. I had multiple packages that have not arrived. They say out for delivery. But at the end of the day around 6 pm they are marked delivered and signed for by someone not in my household. The next day they are marked out for delivery again and the same thing happened, around 6 PM they say either delivery attempted or delivered with someone else's name. Both packages was going to the same address with with name so how could be signed for and delivered but the other was delivery attempted?

 – About 1 Week ago.

As far as I know that UPS and USPS are the worst delivery company in the world.
My package was shipped from the company in CA on 2/22 which is Monday.
When I checked at the time, they are...

As far as I know that UPS and USPS are the worst delivery company in the world.
My package was shipped from the company in CA on 2/22 which is Monday.
When I checked at the time, they are supposed to be delivered on 2/26 which is today. However, they don't even show any route that the packages are going through.
I hope that more companies use Fedex instead of UPS. The Fedex also has the problems, but not like UPS.

 – About 1 Week ago.

My package is two days late and now sitting 7 min away and will not be delivered till Monday and now the food has to be tossed out. Thank you for Shit service to my friends family that was in need...

My package is two days late and now sitting 7 min away and will not be delivered till Monday and now the food has to be tossed out. Thank you for Shit service to my friends family that was in need of the food while her unborn baby was given surgery and she was confined to a hospital bed. Never again. Only FED EX

 – About 1 Week ago.

My package was supposed to be delivered yesterday, they claimed they couldn't due to inclement weather. It was bright, sunny and 70 all day. It was supposed to be delivered today by 2pm, and then...

My package was supposed to be delivered yesterday, they claimed they couldn't due to inclement weather. It was bright, sunny and 70 all day. It was supposed to be delivered today by 2pm, and then 8pm, and then 9pm. When I contacted customer care they said it didn't come yesterday due to high volume of packages. So they're changing the reasoning why I didn't receive it. However, I was promised I would receive it tonight. I doubt it.

 – About 1 Week ago.

All day the status has been “Loaded on delivery truck”. I called to ask why hasn’t the status changed they didn’t have an answer. I went back to check the status an hour later, and magically...

All day the status has been “Loaded on delivery truck”. I called to ask why hasn’t the status changed they didn’t have an answer. I went back to check the status an hour later, and magically the new status says “severe weather”. The package is at my local facility and there is no severe weather....
This company is a joke...

 – About 1 Week ago.

Can't track for shit and refuse to even provide a basic notification about when my package may be delivered. Still says by 2/26 at 8pm

They have *checks watch* 3 minutes...

Can't track for shit and refuse to even provide a basic notification about when my package may be delivered. Still says by 2/26 at 8pm

They have *checks watch* 3 minutes

 – About 1 Week ago.

This is not the first time UPS has delayed my package for several days. Their tracking will show your package is on its way, but that is all misleading and fake information. Once you get that...

This is not the first time UPS has delayed my package for several days. Their tracking will show your package is on its way, but that is all misleading and fake information. Once you get that message, it will take a minimum of five to six days before reaching you, and not just that you have to call and email UPS throughout this time. In the future, I will add a note to the sellers not to use UPS for my package delivery; else, I will use a different online store.

 – About 1 Week ago.

UPS is the definition of incompetent. Must suck to be a customer service rep, and all you can do is say, "I'm sorry". Lose packages. Fail to respond to customers. Can't track...

UPS is the definition of incompetent. Must suck to be a customer service rep, and all you can do is say, "I'm sorry". Lose packages. Fail to respond to customers. Can't track packages. Hang up on customers. Damage packages. Block roads and cause traffic hazards.

Only seem to be make FedEx and Post Office look good.

 – About 1 Week ago.

Johnstown PA - How stupid is UPS? They try a delivery attempt for 3 days during a snow storm and cannot deliver. The weather changes to 50 degrees and no delivery at all (4 days). Guess my packages...

Johnstown PA - How stupid is UPS? They try a delivery attempt for 3 days during a snow storm and cannot deliver. The weather changes to 50 degrees and no delivery at all (4 days). Guess my packages are back to the senders. Who knows, they do not update their tracking. Just stuck here in limbo. UPS Sucks!

 – About 1 Week ago.

Well I’ll be dumbfounded. Package that UPS made me feel was lost has been found/delivered! What The Hell?? They transferred it to the post office but NEVER updated the tracking. The post office...

Well I’ll be dumbfounded. Package that UPS made me feel was lost has been found/delivered! What The Hell?? They transferred it to the post office but NEVER updated the tracking. The post office still says it’s missing because UPS never scanned it!! Damn UPS bastards had me all worked up for the past week!

 – About 1 Week ago.

Ups lost my package and sent it four states away when it was an in state shipment and then proceeded to put it on there worst shipping back to me because who cares about the customer and getting there...

Ups lost my package and sent it four states away when it was an in state shipment and then proceeded to put it on there worst shipping back to me because who cares about the customer and getting there things they lost back to them in a timely manner

 – About 1 Week ago.

No updates since the 20th. Was supposed to be delivered the 22nd. Then again on the 25th. Still no updates since the 20th. No rescheduled delivery date. @UPSHelp on twitter tells me it's lost at...

No updates since the 20th. Was supposed to be delivered the 22nd. Then again on the 25th. Still no updates since the 20th. No rescheduled delivery date. @UPSHelp on twitter tells me it's lost at this point. Sorry for the inconvience.

 – About 1 Week ago.

I ordered a violin on feb. 17, I have been lied to about the exact delivery date and even if it’s been shipped. I bought through Walmart.com. I would like my violin not to be left in the cold and...

I ordered a violin on feb. 17, I have been lied to about the exact delivery date and even if it’s been shipped. I bought through Walmart.com. I would like my violin not to be left in the cold and damp weather, but I can’t track it down. I’m not sure how they stay in business if they continue like this.

 – About 1 Week ago.

Gotta say, this is by far the worst experience with ive ever had with these mfers since I was old enough to order shit online. On 2/16 I bought a Oculus Quest 2 and got the $80 "link cable"...

Gotta say, this is by far the worst experience with ive ever had with these mfers since I was old enough to order shit online. On 2/16 I bought a Oculus Quest 2 and got the $80 "link cable" they call it (glorified "fiber optic" usb c), Anyway these items were shipped separately for reasons god only knows. the tracking info for the headset was so f%@ked up it kept saying stupid shit like, it was "arrival scanned" in lets say ATL GA at 930am and "departure scanned" at 1045am. the next line would say "arrival scanned" ATL GA at 0115pm and "departure scanned" at 320pm.. OH, THEN for God knows why, it took 16 f%@king hours for it to travel 30mi in the opposite direction of where it was supposed to be going!

Thats not even the f%@ked up part.. I GOT THE HEADSET... the "Link Cable" however, showed it was in LA from the 16th until the 23rd, Not once did they give me a "delivery by" date and it stayed that way until I called the shipper to ask wtf was going on. The tracking finally updated the 24th (yesterday) saying it was in Memphis TN and that the "delivery date" was the 25 (today).. Ok cool I thought, finally.. I go to check the tracking today and the f%@king thing now says i dont have a delivery date "severe weather is scary" Im in alabama.. There hasnt been severe weather in any of the states around me since the Ice storms LAST WEEK..

The worst thing about all of this shit is the fact that because of covid-19 "We have suspended our service guarantee (money back guarantee) " Meaning they can f%@k off all they want and you cant do shit about it.. I consider my package just f%@king gone, already called and asked for a replacement but because of UPS bullshit i gotta wait 20 days for the claim to go thru

 – About 1 Week ago.

I’m so fed up with UPS drivers. I had two packages out for delivery today, one of them made it but the box was ripped open and looks like someone head butted it on the side. I knew it arrived when I...

I’m so fed up with UPS drivers. I had two packages out for delivery today, one of them made it but the box was ripped open and looks like someone head butted it on the side. I knew it arrived when I heard something slam on the ground from outside. The other package said delivered, but it wasn’t at my door so it wasn’t delivered to my address.

Today would be the fourth time in the last few months that my package got delivered to a different address.

I posted this issue on the UPS subreddit and my post got locked by their moderators. I got downvoted to hell and even had one jaded UPS driver comment on my post.

I was able to make a claim about my missing package, but when I went to file for damaged package the website gave me some error message.

 – About 1 Week ago.

Been waiting 15 days for a single package coming from Harrisburg, PA. It's still sitting in PA due to weather but it's partly cloudy and 49 degrees in Harrisburg. This is ridiculous. Oh and...

Been waiting 15 days for a single package coming from Harrisburg, PA. It's still sitting in PA due to weather but it's partly cloudy and 49 degrees in Harrisburg. This is ridiculous. Oh and another package I ordered from a separate company shipped that same day and showed up Monday the 22nd of Feb. all beat to hell. They really need to change their name to USPS since they're acting just like them. I'm so sick and tired of UPS, but that's who all of my vendors use, so I'm just screwed.

 – About 1 Week ago.

UPS is absolutely horrible, had a package that was supposed to arrive a week ago but it still hadn’t come so i called to arrange a pickup. I went to the center and they told me the package hadn’t...

UPS is absolutely horrible, had a package that was supposed to arrive a week ago but it still hadn’t come so i called to arrange a pickup. I went to the center and they told me the package hadn’t been unloaded and i’d had to wait another day. called again today and same thing, told me to wait till tomorrow at the earliest. what a bunch of f%@king idiots not doing their jobs. Making sure none of my packages never come from UPISS again

 – About 1 Week ago.

Package was supposed to be here yesterday, rescheduled to today. Driver attempted delivery, business closed? I was here with the guys loading a semi truck on the dock! No Brown truck ever showed up...

Package was supposed to be here yesterday, rescheduled to today. Driver attempted delivery, business closed? I was here with the guys loading a semi truck on the dock! No Brown truck ever showed up that all 3 of us have seen. Rescheduled for tomorrow? And why didn't I see a door tag saying delivery was attempted? I call Bull Sh*t.

 – About 1 Week ago.

Had two separate freight deliveries that didn't get picked up. Their reasoning the next day was because of the weather. This week has been the nicest weather we've had all winter!! Didn't...

Had two separate freight deliveries that didn't get picked up. Their reasoning the next day was because of the weather. This week has been the nicest weather we've had all winter!! Didn't show up until 2pm the next day after multiple calls to our rep. Driver showed up to the wrong door and gave me attitude about how it was my fault, when I told him he was at the wrong door. Then his response to seeing two skids was....oh that's not going to work. UPS SUCKS!

 – About 1 Week ago.

So I got a few weather reports saying there would be delays so fair enough I though. The next 4 days would be the same thing they just used that as an excuse not to even touch my package. I feel very...

So I got a few weather reports saying there would be delays so fair enough I though. The next 4 days would be the same thing they just used that as an excuse not to even touch my package. I feel very angry now because they say “guaranteed delivery in 5 days”. To put in perspective what they actually did was not even ship out my package for 5 days. It’s the end of the second week they updated the tracking and it says it’s an a hour away yet it’s been an hour away for 2 days now? Like I’m very confused at how they can’t deliver it when it’s literally so close. So frustrating never using ups again if I don’t have to. I probably would pay extra money to the seller just to not use this trashy service.

 – About 1 Week ago.

Going on ten days now waiting for a package that is in MY CITY. Still has yet to be handed off to the post office like they said they would. And signing up for their UPS choice didn’t do squat!...

Going on ten days now waiting for a package that is in MY CITY. Still has yet to be handed off to the post office like they said they would. And signing up for their UPS choice didn’t do squat! Still can’t get UPS to find my package. Why do they even exist if their gonna just hand off their packages to the post office? Why pay these fools if their going to make another company deliver it? Never have any problems with the post office.

 – About 1 Week ago.

Delivery estimate I was given: by end of day. To view time window, sign up for UPS My Choice, you said. After re-entering way too much info you already have and signing up for what looks like a...

Delivery estimate I was given: by end of day. To view time window, sign up for UPS My Choice, you said. After re-entering way too much info you already have and signing up for what looks like a completely useless service, I receive the updated time window: by end of day. WTF IS THAT RUSTING DOG PUSS

 – About 1 Week ago.

After waiting a week, Out for Delivery, Weather Delay, I called the company and spoke to and Agent (twice) who said they are to deliver today. Not holding my breath. I also opened 2 claims using UPS...

After waiting a week, Out for Delivery, Weather Delay, I called the company and spoke to and Agent (twice) who said they are to deliver today. Not holding my breath. I also opened 2 claims using UPS Choice. Trying to make it miserable for UPS, so they just deliver my damn packages. This happened with the Postal Service, but I opened a case with the Post Master and the package was delivered the next day.

 – About 1 Week ago.

f%@k UPS. I swear to God I am going to f%@king murder whoever designed their phone prompt, you can't ever connect to an agent. Their website updates my packages delivery in one state, then updates...

f%@k UPS. I swear to God I am going to f%@king murder whoever designed their phone prompt, you can't ever connect to an agent. Their website updates my packages delivery in one state, then updates it back to in transit as it hasn't moved. They haven't touched my package in 10 days. UPS can get f%@ked, f%@k this dogshit company.

 – About 1 Week ago.

My package was shipped February 15th, on the 17th I got a notification saying that there were delays because of severe weather. My package was supposed to be delivered the 18th. Did UPS deliver? You...

My package was shipped February 15th, on the 17th I got a notification saying that there were delays because of severe weather. My package was supposed to be delivered the 18th. Did UPS deliver? You guessed it...NO? I got another severe weather notification the 20th, but FINALLY on the 23rd I got a delivery date. Its supposed to deliver today February 25th! I was so excited!! I said "finally my package will arrive, maybe I can give UPS a second chance" BUT......just an hour ago, I got a notification saying my package is delayed because of severe weather. This is some BS! I have a feeling I'm gonna wait another week for my package to deliver. My brother is also going through the same thing. He was supposed to get his package delivered the 24th and nothing was delivered. Last update I got on my package was that it departed Atlanta, GA yesterday the 24th. By the way, I live in the Rio Grande Valley in Texas. I was really looking forward to my new roller skates. I'm extremely disappointed with UPS.

 – About 1 Week ago.

had some camel jockey tell me its the weather...I asked the asshole if he had looked outside to see the skies are clear and warm....he then stated the severe weather alert is what the powers that be...

had some camel jockey tell me its the weather...I asked the asshole if he had looked outside to see the skies are clear and warm....he then stated the severe weather alert is what the powers that be deemed necessary...he was trying with all his little evil heart to lie to me.

 – About 1 Week ago.

I got the same lies everyone else got. Delays beyond our control. Liars!! Keep tracking, they say. It is the weather, even though it is clear. This company has the worst service on planet earth. I...

I got the same lies everyone else got. Delays beyond our control. Liars!! Keep tracking, they say. It is the weather, even though it is clear. This company has the worst service on planet earth. I hate dealing with them. They are the most incompetent, worthless, piece of shit company on the planet. I hate nobody more than UPS.

 – About 1 Week ago.

My package is supposed to be delivered tomorrow... Delay: Emergency Situation or Severe Weather. It’s literally in the next town over and the weather is 80s and sunny all week wtf...

My package is supposed to be delivered tomorrow... Delay: Emergency Situation or Severe Weather. It’s literally in the next town over and the weather is 80s and sunny all week wtf

 – About 1 Week ago.

Watched my order go from Nashville to Clarksville TN where it gets delivered from. Then the next day tracking says delayed for severe weather?? It was warm and sunny with zero bad road conditions. ...

Watched my order go from Nashville to Clarksville TN where it gets delivered from. Then the next day tracking says delayed for severe weather?? It was warm and sunny with zero bad road conditions. Was it to good of a day for them to work??

 – About 1 Week ago.

Just like most of you was shown somewhere butt then erased and said weather delays. I will gladly pay more next time to send fed ex . All they are doing is taking our money for premium service and...

Just like most of you was shown somewhere butt then erased and said weather delays. I will gladly pay more next time to send fed ex . All they are doing is taking our money for premium service and giving us below average service . They should be ashamed of themselves taking our hard earned money in these tuff times

 – About 1 Week ago.

Why even bother giving me an estimation of delivery if you’re going to change it within a f%@king hour Of the last possible time to deliver it. Yes please let’s privatize USPS because it clearly...

Why even bother giving me an estimation of delivery if you’re going to change it within a f%@king hour Of the last possible time to deliver it. Yes please let’s privatize USPS because it clearly works so well for the other guys. Like f%@k man come on. My package is in my city. It’s on your f%@king truck. One of your trucks almost hit me today they’re in a rush to get somewhere but definitely not my f%@king house

 – About 1 Week ago.

I’ve just been told my package was delayed because of “severe weather or an emergency situation” It’s forty and cloudy. I watched the driver drive right past my road in the live map....

I’ve just been told my package was delayed because of “severe weather or an emergency situation” It’s forty and cloudy. I watched the driver drive right past my road in the live map. Seriously, it feels like they just don’t want to drive down my dead end road.

 – About 2 weeks ago.

Can we do a class action lawsuit against UPS?
I knew I couldn't be the only one thinking something's fishy about them still using the bad weather excuse.
The worst thing is I...

Can we do a class action lawsuit against UPS?
I knew I couldn't be the only one thinking something's fishy about them still using the bad weather excuse.
The worst thing is I can't get anyone in customer service to tell me what's going on!
What's with these huge, super rich companies who refuse to hire more workers for customer service? And help our unemployment problem, too.

Selfish, greedy employers rejected by women and now want to take their wrath out on the planet. They're the type of men who would pull an Elliot Rodger and shoot up a school if they didn't have so much power to harm others in a broader way,
Narcissists and sociopaths, every one of these creepy corporate managers.
Keep supporting small businesses when you can or these monsters will just keep getting richer and stronger, and swallow up the whole country.

Why don't they do normal things like hang out on a yacht instead of hours of scheming how they can get more power?

UPS owners, you are PATHETIC and GROSS.

 – About 2 weeks ago.

I have a friend that actually drives a delivery truck for UPSucks. Even they say the company is shite! ...

I have a friend that actually drives a delivery truck for UPSucks. Even they say the company is shite!

 – About 2 weeks ago.

I f%@king hate this shipping service. I will never purchase another item if the seller will use them. Jesus f%@king Christ. I’ve never had problems like this with ANY other courier....

I f%@king hate this shipping service. I will never purchase another item if the seller will use them. Jesus f%@king Christ. I’ve never had problems like this with ANY other courier.

 – About 2 weeks ago.

Paid $90 for next day delivery for a reason! Absolutely needed this the next day. They took my $90 without hesitation and the next day all tracking shows is a severe weather delay and check back...

Paid $90 for next day delivery for a reason! Absolutely needed this the next day. They took my $90 without hesitation and the next day all tracking shows is a severe weather delay and check back tomorrow. There is zero severe weather for a week now. If they were backed up they should of told us that before they took my money. Not only will they not refund any money but they also can't tell me when or if I'll get my package. Nothing I can do. Spent 1.5 hr on the phone with ups supervisor who would not help.

 – About 2 weeks ago.

Customer service phone portal is the worst I have ever experienced from any business. I refuse to use them going forward....

Customer service phone portal is the worst I have ever experienced from any business. I refuse to use them going forward.

 – About 2 weeks ago.

Same as the below stories, USP was to deliver Friday, then Monday, then Tuesday....called the customer service number and I am told that they MIGHT try to deliver Thursday. I asked why did I pay...

Same as the below stories, USP was to deliver Friday, then Monday, then Tuesday....called the customer service number and I am told that they MIGHT try to deliver Thursday. I asked why did I pay shipping if UPS does not want to deliver. This company needs overhauled. Years ago, they delivered in any weather.

 – About 2 weeks ago.

Ordered "shipped", 7 days have passed, and not a single update on tracking number feed. I wonder where it's sitting? Estimated delivery was 2 days. ...

Ordered "shipped", 7 days have passed, and not a single update on tracking number feed. I wonder where it's sitting? Estimated delivery was 2 days.

 – About 2 weeks ago.

Two day delivery from stockx, that’s what I thought at least, left Livonia MI on the 15th, never a single update since then. Delayed multiple times. Now the only info I receive is “severe...

Two day delivery from stockx, that’s what I thought at least, left Livonia MI on the 15th, never a single update since then. Delayed multiple times. Now the only info I receive is “severe weather” every day. UPS basically scammed me out of my new Xbox X.

 – About 2 weeks ago.

Ordered 5 items over the last few weeks, most shipping from the east coast. Shipping involved UPS, USPS, and FedEx. Which one still hasn't arrived? You guessed it! It's the UPS shipment!...

Ordered 5 items over the last few weeks, most shipping from the east coast. Shipping involved UPS, USPS, and FedEx. Which one still hasn't arrived? You guessed it! It's the UPS shipment!

 – About 2 weeks ago.

sent package u.p.s. from michigan to texas on the 15th, they said it would be there by the 18th. still no updates on the 24th, check site always get weather excuse. if i wanted incompetence could...

sent package u.p.s. from michigan to texas on the 15th, they said it would be there by the 18th. still no updates on the 24th, check site always get weather excuse. if i wanted incompetence could have saved time and money by just going to local post office. try calling thier help line get stuck in endless loop till hang up no reps to talk to.
never again

 – About 2 weeks ago.

My package was shipped UPS from New Orleans, LA 2/16 and it’s 2/24 and no update. Tracking just says severe weather delay check back tomorrow. I live in SC and there hasn’t been any severe...

My package was shipped UPS from New Orleans, LA 2/16 and it’s 2/24 and no update. Tracking just says severe weather delay check back tomorrow. I live in SC and there hasn’t been any severe weather. My daughters birthday shirt has been sitting for 8 days with no movement and now she won’t have it for her birthday tomorrow.

 – About 2 weeks ago.

Pay the extra money / use FEDEX... packing hasn’t moved in 6 days. UPS sucks ass!!!...

Pay the extra money / use FEDEX... packing hasn’t moved in 6 days. UPS sucks ass!!!

 – About 2 weeks ago.

So I overnighted a package for my closing docs in CT from FL. Time sensitive. The plane got to Huntsville Alabama and had mechanical problem. Now no ETA on delivery. So I am SOOL. Going to Fed Ex...

So I overnighted a package for my closing docs in CT from FL. Time sensitive. The plane got to Huntsville Alabama and had mechanical problem. Now no ETA on delivery. So I am SOOL. Going to Fed Ex tomorrow. Horrible experience. No other planes to pick up the documents on the disabled plane? What year are we in?

 – About 2 weeks ago.

Ordered something and it says it's in a facility in my city, 2 miles from my house. Holy crap it's so slow, it'd be faster if I drove there
...

Ordered something and it says it's in a facility in my city, 2 miles from my house. Holy crap it's so slow, it'd be faster if I drove there

 – About 2 weeks ago.

Holy crap! Another “lost” package by UPS - my total is up to 3 lost packages in as many weeks! Un-freaking-believable! I am beyond fed up with this company! The much maligned USPS has had...

Holy crap! Another “lost” package by UPS - my total is up to 3 lost packages in as many weeks! Un-freaking-believable! I am beyond fed up with this company! The much maligned USPS has had absolutely no problem delivering my packages ordered through Amazon - wish Amazon would let us choose how we want our packages sent - would NOT be via UPS that is for certain! Seems I am always requesting a refund from Amazon due to lost packages shipped UPS!

 – About 2 weeks ago.

My package is supposed to be delivered today, UPS even gave me a delivery window to look forward to. Problem is my package is still sitting in Atlanta, GA and has been for the last 5 days with no...

My package is supposed to be delivered today, UPS even gave me a delivery window to look forward to. Problem is my package is still sitting in Atlanta, GA and has been for the last 5 days with no updates. Eat my a$$ with grape jelly UPS. You guys suck. Get your sh!t together.

 – About 2 weeks ago.

I was sent a notification by the post office that UPShite had created a label to forward a package to the post office. (F*uck). I’ve already contacted my local post office and UPS has still yet to...

I was sent a notification by the post office that UPShite had created a label to forward a package to the post office. (F*uck). I’ve already contacted my local post office and UPS has still yet to give them my package. It’s been over a week since it’s been scanned leaving distribution for post office. The damn distribution center is literally two blocks from the post office it’s supposed to go to. UPS has no claim when they lose things. NONE whatsoever.

 – About 2 weeks ago.

Is anyone else’s package stuck in Salt Lake City for the last week?...

Is anyone else’s package stuck in Salt Lake City for the last week?

 – About 2 weeks ago.

I love ups. Their drivers are so sexy!...

I love ups. Their drivers are so sexy!

 – About 2 weeks ago.

UPS? More like DOWNS. Smh...

UPS? More like DOWNS. Smh

 – About 2 weeks ago.

Had two packages shipped to be on February 12 and 15. Both packages show in transit but haven’t updated for 6 days. All they show is severe weather delays. Complete bull crap. Going on 13 days since...

Had two packages shipped to be on February 12 and 15. Both packages show in transit but haven’t updated for 6 days. All they show is severe weather delays. Complete bull crap. Going on 13 days since the first package was shipped and zero information on it. Get your shit together ups.

 – About 2 weeks ago.

On February 10, I sent a package UPS to a family member recovering from COVID. It contained perishable food items they were not able to get. We actually use UPS for our business deliveries, so I...

On February 10, I sent a package UPS to a family member recovering from COVID. It contained perishable food items they were not able to get. We actually use UPS for our business deliveries, so I mistakenly thought that they would treat this package the same way they treat our business packages. It was supposed to be delivered in four days.

After four days, after four days, it only got from the Central Coast area of CA to Los Angeles, but all tracking stopped there. Had the delay not occurred in CA, it would have gotten to Texas before the storm and been delivered.

Now it is February 23, the perishable food is no longer good and probably spoiling, their tracking is worthless. They say to sign up for UPS My Choice for REAL tracking info, so I did, but there is no information because we print the labels through our discount label company, for which UPS still gets paid, but ah, sorry, you don't get tracking information -- even though we spent thousands of dollars on shipping with UPS last year.

They said it's been sitting on a trailer in Austin for two days, they don't have anyone to unload the trailer, but they're adding manpower. I told them if they don't have the damn package off the truck by tomorrow, I'm going to drive there from CA, sort the truck myself (and quicker than they would) and retrieve my damn package and deliver it myself.

This is the worst service I've ever received -- and I've received some bad service. The president of UPS should resign.

 – About 2 weeks ago.

Back again today same story first thing to day says scheduled delivery today mid day says delayed even though no weather here that would fly if I didn’t already have location of package is arrived...

Back again today same story first thing to day says scheduled delivery today mid day says delayed even though no weather here that would fly if I didn’t already have location of package is arrived local REALLY! Enough
Of the B.S.

 – About 2 weeks ago.

Ordered and paid for next day air it has been delayed and will result in product termination, if they can not guarantee next day delivery then why offer and charge people an insane amount and then not...

Ordered and paid for next day air it has been delayed and will result in product termination, if they can not guarantee next day delivery then why offer and charge people an insane amount and then not even be able to do it.

Getting sick of my money being wasted on a company that cannot get me a package somehow when it is an hour from where I live and the weather is fine. Not to mention they never get my signature for any of my packages even if they say it requires a signature they simply toss the box on my back porch somewhere and leave. I have had several items arrive broken that probably weren't before they were lobbed.

 – About 2 weeks ago.

package stuck at Jacksonville Distribution Center for 12 days now, and calling USPS results in a voice message stating they can't answer issues. No wonder USPS is going down the toilet. ...

package stuck at Jacksonville Distribution Center for 12 days now, and calling USPS results in a voice message stating they can't answer issues. No wonder USPS is going down the toilet.

 – About 2 weeks ago.

Ordered a new build from Newegg 2/12/21... there was some icy weather in some parts of the US... Everything but 1 item showed up. No movement on it since the order was placed. Put in a ticket with...

Ordered a new build from Newegg 2/12/21... there was some icy weather in some parts of the US... Everything but 1 item showed up. No movement on it since the order was placed. Put in a ticket with newegg and miraculously, the package was scanned in Jackson, MS at midnight 2/22 and no movement since. Went to the UPS hub here and they tracked it and couldnt even tell me if it was in Jackson because it was showing up as having a LOGICAL scan in New Orleans but they said that didnt mean it was there. They didnt know where it really was. My whole project is being held up by this crap and newegg nor UPS has any other info otherwise. Would rather not use UPS at all, they are halfass and not transparent at all. If Ihad other shipping options given to me by newegg, I would have taken them. f%@k UPS.

 – About 2 weeks ago.

There is no severe weather anywhere in the US looking at different forecast sites.
My package was supposed to be delivered today (was shipped early last week from LA).

Just got a...

There is no severe weather anywhere in the US looking at different forecast sites.
My package was supposed to be delivered today (was shipped early last week from LA).

Just got a status update that it won't arrive because of "severe weather delay" and has no estimate for arrival.
Texas has been pretty toasty since Saturday....

UPS is horrible.

 – About 2 weeks ago.

I had customer send me payment ups instead of mailing it through post office.But after 4 days still no ups claimed weather delay.i wouldn't be so mad but the envelope cost $12 and was only mailed...

I had customer send me payment ups instead of mailing it through post office.But after 4 days still no ups claimed weather delay.i wouldn't be so mad but the envelope cost $12 and was only mailed 30 miles from my house.who knows when I will get it.thanks ups next time I will drive there myself

 – About 2 weeks ago.

Feb 10 was the day I purchased an item and it was submitted for shipping the next day. It was scheduled for delivery on 2/19. Now I am in South Texas so with the freeze I could understand when delayed...

Feb 10 was the day I purchased an item and it was submitted for shipping the next day. It was scheduled for delivery on 2/19. Now I am in South Texas so with the freeze I could understand when delayed to today the 23rd. But now it’s delayed to the 25th this morning? This is unacceptable. Even with the hard freeze is was long over this weekend. My package according to their tracking has take. FOUR days to move from Fort Worth to Dallas? The last 4 days their has been no issues with weather. I could have driven to Ft Worth and back to Houston 10 times easily. Get your act together UPS this is unacceptable. Start by monitoring your drivers. One lives on my block and his truck sits in front of his house most of the day. I will never purchase or use anyone again who plans on shipping through UPS. Regular snail mail is quicker then you guys.

 – About 2 weeks ago.

Man I love when I order something and it unfortunately lands in the hands of UPS. Apparently their drivers are afraid of the 70 degree weather and can't drive. Been in transit since Saturday the...

Man I love when I order something and it unfortunately lands in the hands of UPS. Apparently their drivers are afraid of the 70 degree weather and can't drive. Been in transit since Saturday the 20th and then UPS waited until Monday and said it was delayed due to the winter storm. So glad I can't my $300 package and see what the hell happened to it

 – About 2 weeks ago.

So winter weather delays across the world? This some bullshit UPS I've actually been able to contact customer service and I get the run around over and over. Supervisor#1 told me that my package...

So winter weather delays across the world? This some bullshit UPS I've actually been able to contact customer service and I get the run around over and over. Supervisor#1 told me that my package was on a truck for delivery. And that it was in my town. Retracked package to find out that was in fact a lie! Tracking said that it was in el paso. But the hub location swore that it was on a truck for delivery. Supervisor #2 then told me that the trailer never left el paso but had in fact been pre scanned in anticipation of it's arrival.. spoke to hub location again. They assured me that the trailer was arriving and my packages would be on time. No delivery happened. Tracking updated next day to say out for delivery. Which was in fact a lie. The trailer still hadn't shown up in midland tx and was somehow scanned out for delivery??? Scratching my head on that one. Called and spoke to another supervisor the told us the driver was on our block and had an emergency and went home. Then later caved in to say the driver got tired and was cold so he went home. Instead of delivering packages. Next supervisor said that wasn't the case. That they can't track the trucks location like that. And that my package wasn't even on a truck yet. But still sitting in el paso. After constant harassment by my part and continuous calling ups. I got a resolution. Sit and wait. I have been waiting on one package since 2/13 and still hasn't gotten here. Today it tracks to be in transit in Dallas tx. And scheduled to be delivered tom. If anyone at UPS actually looks at these. Please take my advice into consideration. This is how you fix the logistics issue. Don't pre scan trucks! Scan them upon arrival and departure at the hub location. Then hear me out.. scan them again when they go into a sorting facility. And once again when they are put into a truck. When the driver gets in their truck to deliver. Should be the last scan saying out for delivery. Now the hard part is going to be getting drivers that can actually do their job. Drive and deliver. You chose to drive and deliver packages so do it and do it while having a good work ethic.. put cameras in the trucks. And actually use the gps modules that are installed in them.. hire a team just to track and follow trucks to ensure customer satisfaction. If you can't do that then step back and let another delivery service do it. Sad that ups is so large and can't be stopped. We all need to start refusing to use ups and pay the extra for overnight fedex. Because they do deliver.. hell greyhound could start just a freight company and take out ups in a year.

 – About 2 weeks ago.

Shipping an item from Iowa to Minnesota, seller sent the item the same day. It was picked up, then they delivered it to an access point near the seller where it's been now for 5 days. I could have...

Shipping an item from Iowa to Minnesota, seller sent the item the same day. It was picked up, then they delivered it to an access point near the seller where it's been now for 5 days. I could have drove to get it with a round trip of 8 hours. It will arrive a full week after it was picked up by them.

 – About 2 weeks ago.

The couldn't deliver because the driver didn't have the code for our apartment building. The code I sent them over a week ago.
Great going......

The couldn't deliver because the driver didn't have the code for our apartment building. The code I sent them over a week ago.
Great going...

 – About 2 weeks ago.

Well the weather is all blue skies and sunshine here in Australia and they still can't function....

Well the weather is all blue skies and sunshine here in Australia and they still can't function.

 – About 2 weeks ago.

3 day shipping is now on the 13th day of being in transit. Got to Salt Lake City the 2nd day which was a whole state further from where I live, and it hasn't moved since....

3 day shipping is now on the 13th day of being in transit. Got to Salt Lake City the 2nd day which was a whole state further from where I live, and it hasn't moved since.

 – About 2 weeks ago.

they have yet to update the tracking since 8 days ago, no update on where my package is...

they have yet to update the tracking since 8 days ago, no update on where my package is

 – About 2 weeks ago.

I had two day air delivery yes we had bad weather but 9 days later package showed to be delivering next day got on tracking site checked today says weather alert and no available time for delivery....

I had two day air delivery yes we had bad weather but 9 days later package showed to be delivering next day got on tracking site checked today says weather alert and no available time for delivery. Really weather has been gone for days been sunny and 70 past two days and was coming 100 m away.

 – About 2 weeks ago.

Ups is shitty I ordered on the 13th and now my f%@king package is lost man they can’t keep up with things they don’t care about anything at all they do is sit on there asses and eat in there...

Ups is shitty I ordered on the 13th and now my f%@king package is lost man they can’t keep up with things they don’t care about anything at all they do is sit on there asses and eat in there trucks don’t even care to update you on your package shit is sad and pittyful if I could sue they asses I would. And they say FedEx is bad smh

 – About 2 weeks ago.

Leave it to brown to let you down. I mean how hard is it to deliver a package on time and to the correct place. UPS couldn't deliver a package on time or correctly if I lived right next door....

Leave it to brown to let you down. I mean how hard is it to deliver a package on time and to the correct place. UPS couldn't deliver a package on time or correctly if I lived right next door.

 – About 2 weeks ago.

They have bad weather last week and my package is still sitting at a center in Rounrock TX, it got there Saturday AFTER the weather event was already over. ...

They have bad weather last week and my package is still sitting at a center in Rounrock TX, it got there Saturday AFTER the weather event was already over.

 – About 2 weeks ago.

This is RIDICULOUS. UPS should be fined for their incompetent. They miss all 3 deliveries day last week. I am like ok, it's fine, the weather i can wait. Then 3 out 13 packages arrived in Houston....

This is RIDICULOUS. UPS should be fined for their incompetent. They miss all 3 deliveries day last week. I am like ok, it's fine, the weather i can wait. Then 3 out 13 packages arrived in Houston. They said the package will be delivered on Friday before 9pm, I sit back and WAIT ALL DAY. Nothing. Ups automatically reschedule for Saturday before 9pm. I WAIT ALL DAY. NOTHING. Today 4 packages shown scheduled to be delievered. 5pm Still NOTHING. 13 packages, 2 weeks. Such a waste of time. I will never order anything shipped by Ups again

 – About 2 weeks ago.

Man this guys are trash they lost my package and and now they not even trying to find it and how do you even lose a package stupid asses...

Man this guys are trash they lost my package and and now they not even trying to find it and how do you even lose a package stupid asses

 – About 2 weeks ago.

I GUESS THAT IS WHY THEY PICKED BROWN FOR COMPANY COLOR......THEY ARE PIECES OF SHIT...

I GUESS THAT IS WHY THEY PICKED BROWN FOR COMPANY COLOR......THEY ARE PIECES OF SHIT

 – About 2 weeks ago.

Well, I have to say....this is sooo awesome!!!! These pieces of shit at UPS need to be drug out in the streets and beaten!!!! What a bunch of dicks!!! My package was scheduled for "guaranteed...

Well, I have to say....this is sooo awesome!!!! These pieces of shit at UPS need to be drug out in the streets and beaten!!!! What a bunch of dicks!!! My package was scheduled for "guaranteed delivery" on 2/17/21. Its a week later and tracking still says "check back tomorrow". This parcel has been sitting 2 hours from my house for almost a week! They are trying to blame winter storm,.....bullshit! We got more snow than Memphis and UPS trucks were delivering!!!! I had another parcel coming FedEx and was 2 days late and the badasses delivered it on Sunday to make up for delay. I don't normally praise FedEx, but that was good business! The assholes at UPS are dodging pissed off customers!!!! CHICKEN SHIT! You now have to create an account to talk with a customer service rep......RIGHT!!! I set up account and it just keeps transferring me to different computer response options! CUSTOMER SERVICE IS NON-EXISTANT!!! And they say they don't recognize my phone #, which I entered in account info. Anyway...UPS SUCKS!!! GREAT WEBSITE!! I guarantee UPS doesn't visit this site....They would have to accept the fact that they suck. I have an eBay business, I WILL NEVER BUY FROM A DEALER WHO SHIPS UPS NOR WILL I EVER USE UPS AGAIN!!

 – About 2 weeks ago.

Ever since 12/12/2020 UPS has been holding my bakery shipment from Germany in a warehouse so they claim. They kept saying held up by U.S. Customs. So I finally contacted U.S. Customs and I got an...

Ever since 12/12/2020 UPS has been holding my bakery shipment from Germany in a warehouse so they claim. They kept saying held up by U.S. Customs. So I finally contacted U.S. Customs and I got an reply today. Nope, no hold by Customs. They said the carrier (UPS) was responsible for delivery. I already told UPS they are looking at a small claims court case. Yip won't mess with UPS. Take them to court. You can't file a UPS claim unless it is delivered. Someone at UPS is lying!

 – About 2 weeks ago.

Fraudulent trading in the UK. Unable to service customers. Lost parcels, stolen parcels, damaged parcels, dishonest communication, warehouses and systems not fit for purpose. No customer claims or...

Fraudulent trading in the UK. Unable to service customers. Lost parcels, stolen parcels, damaged parcels, dishonest communication, warehouses and systems not fit for purpose. No customer claims or complaints procedures. Deep rooted issues. The Directors should be reprimanded for continuing to trade the business when it is in crisis. They should not be accepting any new business until the current backlog is resolved, customers compensated and new management put into place.

 – About 2 weeks ago.

no updates since 15th. Weather or not. UPS is the only carrier that stopped and f%@ked everything up for everyone shipping with them...

no updates since 15th. Weather or not. UPS is the only carrier that stopped and f%@ked everything up for everyone shipping with them

 – About 2 weeks ago.

THEY ABSOLUTELY DO SUCK, IT'S ABSOLUTELY RIDICULOUS, NEVER HAVE A PROBLEM SPEAKING WITH SOMEONE AT FEDEX, WILL NEVER SHIP VIA UPS AGAIN!...

THEY ABSOLUTELY DO SUCK, IT'S ABSOLUTELY RIDICULOUS, NEVER HAVE A PROBLEM SPEAKING WITH SOMEONE AT FEDEX, WILL NEVER SHIP VIA UPS AGAIN!

 – About 2 weeks ago.

I ordered a part from Amazon. My dumb ass didn't check to see who carrier was. When I got the ups tracking number after confirmation of purchase, my heart sank. I purchased quite a few things, ...

I ordered a part from Amazon. My dumb ass didn't check to see who carrier was. When I got the ups tracking number after confirmation of purchase, my heart sank. I purchased quite a few things, and most of the stuff got here, with only minimum delay (if any at all). Seems UPS can't handle adverse weather. Meanwhile, my local mailman is delivering in ice, snow, -29 windchill, all the whole waving at me with a smile. I hate ups. I will be more careful with my purchases next time. I was out in the cold doing my job. Now do yours, assholes.

 – About 2 weeks ago.

Yet another 'delayed by weather ' excuse by UPS. Finally the package moved after 5 days sitting in Dallas due to actual bad weather.

But, when it finally moved, it stopped at our...

Yet another 'delayed by weather ' excuse by UPS. Finally the package moved after 5 days sitting in Dallas due to actual bad weather.

But, when it finally moved, it stopped at our hub (eastern colorado) 35 miles away 3 days ago. Never said out for delivery. Then, the package was put back on a truck and went right past me (a mile away to the interstate from me) and on to Denver where it boarded a plane and was sent back to McKenny Texas. Now 3 days later the UPS website shows weather delay and no projected delivery day. Weather is Texas as of now is 65 degrees and winds at 4mph. Calling rep at UPS east no help. She said it is weather delayed and to sign up for delivery notifications on their website. I did get her to acknowledge that the package went through our hub 3 days ago without being delivered. She just glossed over that and yet again said to sign up for notifications.

Total incompetence. Wish I could insist that ALL packages sent by Amazon ship via USPS. May they aren't perfect either, but at least they seem to care and try their best. Boycott UPS if you can. They are clearly overloaded and incompetent.!

 – About 2 weeks ago.

Because of bad weather in texas they seem to have shut down operations country wide. It's taken them 5 days to bring a package from the shipper to it's first stop in a part of the country...

Because of bad weather in texas they seem to have shut down operations country wide. It's taken them 5 days to bring a package from the shipper to it's first stop in a part of the country that's been completely unaffected by weather. Their reason? Severe weather delay. Can't believe this company is allowed to operate with this level of ineptitude.

 – About 2 weeks ago.

Xfinity uses UPS Ground service for the Modem delivery. The shipment is from Portland, OR to Bellevue, WA. Tracking info shows it shipped on Wed. Feb. 17 from Portland, OR and arrived Redmond, WA on...

Xfinity uses UPS Ground service for the Modem delivery. The shipment is from Portland, OR to Bellevue, WA. Tracking info shows it shipped on Wed. Feb. 17 from Portland, OR and arrived Redmond, WA on Feb. 18th. The package is less than 5 miles away from where I live and the UPS not bother trying to schedule a deliver. I am so pissed! UPS sucks.

 – About 2 weeks ago.

Ugh waiting on my prada bucket hat, I expedited it and still didn’t get it due to the winter storm. I leave to Mexico in two days and I’m so over it. But I guess it’s my fault for ordering it...

Ugh waiting on my prada bucket hat, I expedited it and still didn’t get it due to the winter storm. I leave to Mexico in two days and I’m so over it. But I guess it’s my fault for ordering it knowing that a storm was gonna roll through Texas. What’s so annoying is that when I called they told me it’s lost in transit and I should file a claim! Like wtf y’all lost my shit

 – About 2 weeks ago.

I paid for 2nd day delivery 2 weeks ago, and my packages still aren't delivered. The tracking information online says "unavailable". I call and get an automated prompt that redirects me...

I paid for 2nd day delivery 2 weeks ago, and my packages still aren't delivered. The tracking information online says "unavailable". I call and get an automated prompt that redirects me to their website (which tells me nothing). I called the vendor where I placed the order and was told I couldn't get reimbursed for paying 2nd day premium because it's a UPS policy. In summary, they will take your money, but have no obligation to deliver on time, there's nothing one can do about it.

 – About 2 weeks ago.

Every time I use UPS I regret it. Every time I send a package, doesn't matter if I create the package online, go to the distribution center, UPS Store, they always nail me for about another 100%...

Every time I use UPS I regret it. Every time I send a package, doesn't matter if I create the package online, go to the distribution center, UPS Store, they always nail me for about another 100% of "corrections". Every f%@king time. 6 pound package to Kansas, packed at the UPS store. Charge: $19. Another $12 or so in adjustments. Why is it harder to drop off residential??? No, it isn't. The USPS doesn't charge you more for that.

The real ass-f%@k is when I get the invoice and there's always an audit adjustment. As I said, every f%@king time. This 6 pound package is now a 31 pound package. "Dimensional weight". The scientists will be interested in the discovery that 139 cubic inches of air weighs a pound. Plus a fuel surcharge on the extra 25 "dimensional" pounds for carting that air around.

Next step is to feel like you were raped, which you were. Try disputing the invoice. Hit the dispute button, nothing happens. Literally. Look in the help/support, the instructions tell you to click non-existent selections. Look for a number to call - no such f%@king thing. So pay up and enjoy the ass-rape. Can't even make a decent web page, no wonder they can't deliver packages.

What do you expect, the CEO only gets about $15M, you can't expect that bastard to do his job for that pittance. Stop this corporate shite.

 – About 2 weeks ago.

UPS... it's like a greasy anus, dropping deuces all over the neighborhood. Just filth and horror. Disgusting....

UPS... it's like a greasy anus, dropping deuces all over the neighborhood. Just filth and horror. Disgusting.

 – About 2 weeks ago.

Pasco, WA, USA
Rant #2, Day 5

My first rant is just a couple comments below. I’m still waiting on a crankshaft bolt so that I can put my car back into service. It’s been five...

Pasco, WA, USA
Rant #2, Day 5

My first rant is just a couple comments below. I’m still waiting on a crankshaft bolt so that I can put my car back into service. It’s been five days since the F**k-UPS updated the status of my shipment, which was supposed to arrive on 2/19. Get to work, you lazy bastards!

 – About 2 weeks ago.

Pasco, WA, USA 🇺🇸
Rant #2, Day 5

My first rant is just a couple comments below. I’m still waiting on a crankshaft bolt so that I can put my car back into service. It’s...

Pasco, WA, USA 🇺🇸
Rant #2, Day 5

My first rant is just a couple comments below. I’m still waiting on a crankshaft bolt so that I can put my car back into service. It’s been five days since the F**k-UPS updated the status of my shipment, which was supposed to arrive on 2/19. Get to work, you lazy bastards!

 – About 2 weeks ago.

Feb 10, 2021 regarding Amazon Prime order "fleece dog jacket" (should have arrived before the Texas winter storm). Destination is Dallas, however, the package now shows after sitting in...

Feb 10, 2021 regarding Amazon Prime order "fleece dog jacket" (should have arrived before the Texas winter storm). Destination is Dallas, however, the package now shows after sitting in Dallas hub it left for Ft. Worth. Now it shows delivery by 9 pm Monday, Feb 22. To add to frustration, UPS and Fed Express has been on our street since Friday. Maybe another dog stayed warm. Appears to be a case of zipcode profiling/select delivery:(

 – About 2 weeks ago.

I was expecting a small padded envelope containing a single automotive fastener to arrive via UPS on Friday, February 19th. Their app and website have not updated in over 96 hours. I finally spoke to...

I was expecting a small padded envelope containing a single automotive fastener to arrive via UPS on Friday, February 19th. Their app and website have not updated in over 96 hours. I finally spoke to a live customer service representative — most likely in India — who advised me that my package is still across the country in Secaucus, New Jersey.

Meanwhile, on Friday we received other packages that were shipped via UPS Ground from nearby Philadelphia a day after mine was entered into the system. Their generic “adverse weather” excuse is bullshit.

 – About 2 weeks ago.

UPS can't compare to FedEx in terms of delivery in Tulsa, OK. I can understand severe weather delays and am sympathetic with the problems it causes all shipping companies. But, I was receiving...

UPS can't compare to FedEx in terms of delivery in Tulsa, OK. I can understand severe weather delays and am sympathetic with the problems it causes all shipping companies. But, I was receiving packages thru FedEx after Tulsa UPS said they couldn't deliver due to weather. I have packages shipped from Earth City Missouri via UPS on February 5 which have not been delivered as of February 20 due to claimed "adverse weather. However, yesterday FedEx delivered a 31 lb package while UPS was still claiming it couldn't deliver. Today I received a FedEx delivery that was shipped from California by truck 5 days ago. Yet today once again UPS claims they can't deliver due to adverse weather. I just had new furniture delivered by Matthias Brothers in a large box truck, but UPS can't deliver due to adverse weather! It would seem there is another significant problem with UPS here in Tulsa and it isn't adverse weather. I have 5 packages held up and the best that UPS claims they can do is deliver on February 22? What is going on here UPS. Really a shame that everyone else seems to be able to deliver but UPS cannot.

 – About 2 weeks ago.

Out for delivery 2 days ago, now shows back in transit to the same place being delivered from...ups sucks as usual.......

Out for delivery 2 days ago, now shows back in transit to the same place being delivered from...ups sucks as usual....

 – About 2 weeks ago.

Suck my f%@king dick ups. Mother f%@king piece of shit. Worthless dog shit of a f%@king company. Die in a ditch all of you thunder c*nts. Lazy pussy ass Sluts...

Suck my f%@king dick ups. Mother f%@king piece of shit. Worthless dog shit of a f%@king company. Die in a ditch all of you thunder c*nts. Lazy pussy ass Sluts

 – About 2 weeks ago.

f%@k ups ...

f%@k ups

 – About 2 weeks ago.

I GOT DAT Biden Truck. IM BROWN LIKE SHIT AND DON'T DELIVER 💩...

I GOT DAT Biden Truck. IM BROWN LIKE SHIT AND DON'T DELIVER 💩

 – About 2 weeks ago.

Every OTHER delivery sucktess delivered. This Company does NOT give a damn about you, us nobody!! BUT THEY WILL TAKE YOUR MOTHER TRUCKING 💰 ...

Every OTHER delivery sucktess delivered. This Company does NOT give a damn about you, us nobody!! BUT THEY WILL TAKE YOUR MOTHER TRUCKING 💰

 – About 2 weeks ago.

Three separate UPS packages which should have been delivered BEFORE the snow storm hit Nashville have been delayed 10+ days and still have not been delivered. Won't even back easy to refuse the...

Three separate UPS packages which should have been delivered BEFORE the snow storm hit Nashville have been delayed 10+ days and still have not been delivered. Won't even back easy to refuse the package because they no longer ring the doorbell, or place in a consistent location, from one delivery to the next. The worst is their bogus tracking site just adding a day to the expected delivery date every day this week, and then not even working a bit of overtime to catch up on the weekend.

 – About 2 weeks ago.

I am usually very patient when it comes to things like this, because for me it’s very low-stakes. However, I am extremely disappointed in UPS. I completely understand the weather delays here in the...

I am usually very patient when it comes to things like this, because for me it’s very low-stakes. However, I am extremely disappointed in UPS. I completely understand the weather delays here in the south and do not want drivers out there risking their lives for my package. I ordered something from Amazon Prime last week that was supposed to arrive Monday (why am I paying for Prime if my packages aren’t arriving in 2 days?). UPS tries to deliver on Friday. Normally an early delivery would be great, but it’s a signature required package and I was not planning to be home on Friday during the MIDDLE OF THE DAY on a workday, when I of course would have been home on Monday - a holiday. So they leave my package to be delivered on Monday awaiting my signature. Cool, I’m off all that week. Well, it’s now been delayed all week and will likely not show up tonight even though it’s been out for delivery since noon. I normally wouldn’t care but there is literally no way I will be home during delivery hours for the next few months due to starting a new job this coming Monday, and I don’t know how they think picking it up at a pickup location 30 minutes away is more doable when I don’t even have time to be at my own home during pickup hours.

Usually I’m not this worked up over a stupid package, but the fact that a company who’s SOLE PURPOSE is shipping and DELIVERY can be so incompetent is enraging. Also, their customer service reps are the rudest and most unhelpful people I have ever talked to and I do make it a point to be as polite and understanding as possible with customer service folks (I’ve worked it my whole life, I get it).

Well, 45 minutes left in the all-day “delivery window”, here’s hoping!!!! /s

UPS SUCKS

 – About 2 weeks ago.

Why would anyone with functioning brain cells leave your package in your driveway behind your car in a snowstorm....beacuse they don’t give a shit or brain does nit function...

Why would anyone with functioning brain cells leave your package in your driveway behind your car in a snowstorm....beacuse they don’t give a shit or brain does nit function

 – About 2 weeks ago.

I will NEVER use UPS ever again as their tracking is completely useless and is a waste of my f%@kING time. You are the very worst company in this whole country and I pray to God that you will go...

I will NEVER use UPS ever again as their tracking is completely useless and is a waste of my f%@kING time. You are the very worst company in this whole country and I pray to God that you will go UNDER

 – About 2 weeks ago.

I paid for 2 day for two separate packages from the same sender on Wednesday. One of the packages got delivered today, and the other is now expected on Monday.... Can we get some hedge funds to...

I paid for 2 day for two separate packages from the same sender on Wednesday. One of the packages got delivered today, and the other is now expected on Monday.... Can we get some hedge funds to bankrupt this business instead of GameStop? In my opinion, it’s well deserved. f%@k UPS.

 – About 2 weeks ago.

Weather Delay... for 6 days now. I had stuff sent from NY to CA this week USPS no problem. UPS SUCKS ASS...

Weather Delay... for 6 days now. I had stuff sent from NY to CA this week USPS no problem. UPS SUCKS ASS

 – About 2 weeks ago.

every single time i get something from this shit company it’s delayed over and over again and their tracking system doesn’t even work. if i have something i paid a good bit of money for coming...

every single time i get something from this shit company it’s delayed over and over again and their tracking system doesn’t even work. if i have something i paid a good bit of money for coming through the mail i would like to know where it is. even with the “weather delay” or whatever their bs excuse is, my package has been delayed from tuesday and now i don’t even have an estimated delivery anymore. im absolutely fed up with this abysmal service and i hate ups.

 – About 2 weeks ago.

Why is Amazon using UPS for deliveries? Over the past 8 days, my Zappos delivery via UPS has been “out for delivery” 5 times, and returned to a UPS facility 5 times. Today, my Amazon order was...

Why is Amazon using UPS for deliveries? Over the past 8 days, my Zappos delivery via UPS has been “out for delivery” 5 times, and returned to a UPS facility 5 times. Today, my Amazon order was “out for delivery” and also returned to a UPS facility. Should be interesting to see how long UPS continues to blame the weather for their shortcomings. VERY DISAPPOINTING considering my Zappos VIP & Amazon Prime memberships are suppose to ensure overnight deliveries. Never had this problem when Amazon Prime trucks made deliveries. Get your hustle on UPS, or at least have the dignity not to show tracking that indicates the package was loaded on a truck and “out for delivery” a whopping 2 hours before giving-up & returning to your facility.👎👎

 – About 2 weeks ago.

Used 2nd Day Air this time, 6:23 PM and this package is still on the vehicle since 9:17 AM this morning! I'm using FedEx from now on, Brown is good for frowns...

Used 2nd Day Air this time, 6:23 PM and this package is still on the vehicle since 9:17 AM this morning! I'm using FedEx from now on, Brown is good for frowns

 – About 2 weeks ago.

Ups sucks because they weather delayed my package, a week later it's finally moving, gets to my distribution hub and I'm thinking "cool! It'll be out for delivery tomorrow!" But...

Ups sucks because they weather delayed my package, a week later it's finally moving, gets to my distribution hub and I'm thinking "cool! It'll be out for delivery tomorrow!" But no, it stayed there for another day for no reason despite already being late. WTF not cool.

 – About 2 weeks ago.

Weather delay excuse is sad. No bad weather between Seattle and Portland, but not according to UPS. Package should have arrived today, but no. Tracking number doesn't even show a location for the...

Weather delay excuse is sad. No bad weather between Seattle and Portland, but not according to UPS. Package should have arrived today, but no. Tracking number doesn't even show a location for the package. Check back tomorrow it says. I know for damn sure that means I won't receive it tomorrow either.

 – About 2 weeks ago.

Ups is the worse organization ever for delivering. This just showz you how bad unions suck big black donkey dong ...

Ups is the worse organization ever for delivering. This just showz you how bad unions suck big black donkey dong

 – About 2 weeks ago.

Useless Parcel Service (UPS)

The laziest, blood sucking group of people ever to be housed under one organization. It is the beacon of worthlessness for all that wish to be communists. ...

Useless Parcel Service (UPS)

The laziest, blood sucking group of people ever to be housed under one organization. It is the beacon of worthlessness for all that wish to be communists.

 – About 2 weeks ago.

i could go faster on a bicycle than ups could deliver
...

i could go faster on a bicycle than ups could deliver

 – About 2 weeks ago.

same vibe ...

same vibe

 – About 2 weeks ago.

they are the absolute worst I bought a package from them and its now been delayed from weather for 3 days each day they tell me they'll update it tomorrow and there is plenty of sunlight outside...

they are the absolute worst I bought a package from them and its now been delayed from weather for 3 days each day they tell me they'll update it tomorrow and there is plenty of sunlight outside like what. they are the worst, slowest, abomination of a courier service

 – About 2 weeks ago.

UPS didnt even bother to attempt to deliver my package. Just left it an access point... so how is it a person from Doordash can get to my door but UPS workers cant?...

UPS didnt even bother to attempt to deliver my package. Just left it an access point... so how is it a person from Doordash can get to my door but UPS workers cant?

 – About 2 weeks ago.

So I've paid €235 shipping and then a further £193 import fees and my package is now a week late, you'd think after someone paid all that money they'd actually do their job...

So I've paid €235 shipping and then a further £193 import fees and my package is now a week late, you'd think after someone paid all that money they'd actually do their job

 – About 2 weeks ago.

these motherf%@kers. f%@ked up my address, told me to update it.
so i update it
they then bring it out on a drug, after all this storm shit, now it's a week late
address was...

these motherf%@kers. f%@ked up my address, told me to update it.
so i update it
they then bring it out on a drug, after all this storm shit, now it's a week late
address was never fixed, now they won't let me fix it, but oh i could pay 15 dollars when THEY f%@ked my address up
f%@k the stupid UPS, never use these dogshit c*nts

 – About 2 weeks ago.

Why can't they be honest? Had a package scheduled for delivery 2/15, got delayed due to weather, completely understandable. However, 2/16 the weather was sunny all day albeit still had tons of...

Why can't they be honest? Had a package scheduled for delivery 2/15, got delayed due to weather, completely understandable. However, 2/16 the weather was sunny all day albeit still had tons of snow around but the roads have been cleared. In fact, the UPS tracker showed the driver driving around before and after the tracking shows "weather delay exception." At two different points the driver was within a quarter mile of my house. Today, 2/17, out once again and the driver drives past my house but no delivery. Hour later tracking shows from Out for Delivery to weather exception. Weather exception? Then how was he driving? If you couldn't load it on the truck just tell me, but the customer service tells the same old lies. I even ask if I could pick it up from the nearest UPS store but they refuse to waive the fee!

 – About 2 weeks ago.

not related to the snow, but they will mark deliveries attempted despite cameras showing they never even got on the street
I honestly think they're worse than usps somehow...

not related to the snow, but they will mark deliveries attempted despite cameras showing they never even got on the street
I honestly think they're worse than usps somehow

 – About 2 weeks ago.

f%@k u ups you guys are a buncha pussies like you can't deliver my package over a little of snow pussies ...

f%@k u ups you guys are a buncha pussies like you can't deliver my package over a little of snow pussies

 – About 2 weeks ago.

It is certainly a shitty company. I ordered Valentine's gift for my girlfriend and it hasn't arrived yet! Today's already Feb 17. I checked the tracking history this morning which said...

It is certainly a shitty company. I ordered Valentine's gift for my girlfriend and it hasn't arrived yet! Today's already Feb 17. I checked the tracking history this morning which said that it was out for delivery at 7am, but now it's 4pm and no update. Such thing happens many times before with UPS shipments and deliveries. Completely disappointed!

 – About 3 weeks ago.

Since when does “preparing for delivery” equal “out for delivery”?! I was obsessively stalking my package all day and it was stuck on “preparing for delivery” for 7 hours, and that’s...

Since when does “preparing for delivery” equal “out for delivery”?! I was obsessively stalking my package all day and it was stuck on “preparing for delivery” for 7 hours, and that’s after the scheduled delivery date changed twice already. Figured it wouldn’t be delivered today so I left to the grocery store. I knew the package required a signature so I planned on stalking the door tomorrow. Lo and behold, as I’m pulling out of the lot, I see the delivery driver leaving my package in front of my door. Very expensive item, by the way. I flew to the door and grabbed it. No signature required.

 – About 3 weeks ago.

I don't even know where to begin with UPS. I ordered a package and paid for 2nd day air (I was originally going to pay for next day air, luckily I didn't). I had already waited 5 days for my...

I don't even know where to begin with UPS. I ordered a package and paid for 2nd day air (I was originally going to pay for next day air, luckily I didn't). I had already waited 5 days for my items to be shipped ( I knew about this wait) once I received my tracking information I expected my package in 3 days (I figured they wouldn't bring it in 2 days) I begin to track my package and suddenly lh its being held up in Kentucky due tk weather. I was irritated but whatever. That same evening I get a message stating that my package was at a facility near me waiting to be delivered. So I'm thinking ok, they will deliver it tomorrow which would be a Saturday. Noooooo, my package sat at the facility all day Saturday though UPS delivers on Saturdays, but whatever. It says k will get the package on Monday. Mind you I knew no one would be home Monday, we expected the package on Friday not Monday so I indicated kn UPS my choice that I would like the package delivered to an access point which is located across the street from my home. I even indicated not to deliver any packages to my home. While at work I receive a message stating that they attempted to deliver the package to my home. I'm confused. I call the incompetent outsourced workers at the customer service line for them to tell me k don't have ups my choice. Which I was looking at while speaking to them. Then I get home to realize there is no info notice so they never even came to my door. I then call back. The person o spoke with told me that so wine would contact me in 1 hr. No one contacted me. Yet I get a message stating that k asked for the package to be dedelivered to my address. I check ups my choice to ensure that I have it indicated that I want my package going to the access point. The next day I call UPS AGAIN and confirm that I have my package going to an access point. Someone calls me an hour later and says that I indicated I want them to hold my package at the distribution center. Thats an hour away. The man the. "Contacts the driver " and confirms that my package will indeed be delivered to the access point I requested and it should be at that location the same day. At 4pm I receive a message stating they they made their 2nd delivery attempt and my package was going back to the distribution center and they would make their final attempt the next day. I get home and again no info notice. I of course call again and get another outsourced worker who doesn't understand what it is I am asking. The worker tells me someone will contact me in 1 hour. NO CALL. This morning I get another text stating that my package is being held a facility per my request. I assume they are speaking of the access point I asked them to hold at. I call the access point. NOTHING. So I'm like where is my package. I finally realize it is located at the location 1 hour a way at the distribution center. I call again and request that it is delivered to the access point. Again I am waiting for someone to call me in an hour. UPS is unprofessional and incompetent.

 – About 3 weeks ago.

I had been trying for over a year to ditch UPS because of consistently poor performance (pre-pandemic), in my case with missing and mis-delivered packages. It's easy to simply stop using them for...

I had been trying for over a year to ditch UPS because of consistently poor performance (pre-pandemic), in my case with missing and mis-delivered packages. It's easy to simply stop using them for shipping, but the challenge as a receiver is that you are not really their customer, so you don't get much say in what couriers deliver to you. Eventually, I was able to eliminate UPS by getting a post office box at my local post office. I let my postmaster know that my goal was to drop UPS due to poor performance, and now the post office actually delivers my packages to my house by forwarding them from the post office box. I couldn't be much happier with this - no more UPS screw ups, and my shipping/receiving success rate has been perfect. I'm really glad to have made the switch. My local post office had solutions that I wasn't aware of, and my logistics have really improved. Everyone's situation is different, so I can't make a one-size-fits-all recommendation, but I have found ways to gain control over shipping so that I can choose who delivers to my area. For me, that control means no more UPS, and that's been a huge win.

 – About 3 weeks ago.

My MacBook was sent to me from Apple via next day Saturday delivery and it never came due to an “error with my address”. Weird because that same address gets me packages with every other company...

My MacBook was sent to me from Apple via next day Saturday delivery and it never came due to an “error with my address”. Weird because that same address gets me packages with every other company right to my door. They held my laptop hostage from me and I couldn’t do anything about it. It was urgent because I used that to work from home. Days wasted and overnight air shipping was useless. Most incompetent company I have personally ever dealt with and it’s scary that they are as big as they are.

 – About 3 weeks ago.

I’ve been waiting for a package of mine to be delivered to me for almost a month now. I honestly don’t even want it anymore. Ups refuses to go inside of my apartment complex to deliver to my door...

I’ve been waiting for a package of mine to be delivered to me for almost a month now. I honestly don’t even want it anymore. Ups refuses to go inside of my apartment complex to deliver to my door even when I provide the codes to enter. I’m so done and so speechless as to how useless ups is. And there’s no one to complain to and no one will ever do anything about it

 – About 3 weeks ago.

23 days to deliver a package to Brattleboro Vermont from Boston Massachusetts, paid for guaranteed next day, Didn’t leave Boston for a week, showed up in Florida and sat there for a week, then had...

23 days to deliver a package to Brattleboro Vermont from Boston Massachusetts, paid for guaranteed next day, Didn’t leave Boston for a week, showed up in Florida and sat there for a week, then had no info where the pack wa until it was delivered. DON’T USE UPS.

 – About 3 weeks ago.

Replacement equipment was ordered from the company I work at for next day delivery. I give them the benefit of the doubt, and give them until Wednesday( since my old equipment is buggy and barely...

Replacement equipment was ordered from the company I work at for next day delivery. I give them the benefit of the doubt, and give them until Wednesday( since my old equipment is buggy and barely functional). Tracking says they'll be here Wednesday at 1030a. No package at 1030a, and no way to sign for package online. I call them to confirm when it'll get here. Agent says there was a delay, and it'll be here Thursday. Ok. That's fine! Now I know I can be busy right? Nope! They lied! Got back home only to see the damn "Sorry we missed you" on my freaking door. YOU SUCK UPS

 – About 3 weeks ago.

Six days to receive a Blue 2nd Day package. From Los Angeles to Southern Oregon. A greyhound bus could have got it here sooner. Six days for a Red Overnight package to get to my customer in Wisconsin....

Six days to receive a Blue 2nd Day package. From Los Angeles to Southern Oregon. A greyhound bus could have got it here sooner. Six days for a Red Overnight package to get to my customer in Wisconsin. All with no refund, guarantee, or even apology. And, all of this was BEFORE the storm hit. UPS truly sucks.

 – About 3 weeks ago.

Okay so. I ordered a cheesecake from juniors around the 8th of February. It was supposed to get here the day before Valentine’s Day but of course it didn’t. I mean I understand that they can’t...

Okay so. I ordered a cheesecake from juniors around the 8th of February. It was supposed to get here the day before Valentine’s Day but of course it didn’t. I mean I understand that they can’t put the cheesecakes on a plane to get to gerogia like they use to because of all the snow but that excuse goes out the window once you touch down here because as we all know gerogia does not have a snow problem. So I called customer service 10 different times I kept trying to confirm “ok so it is coming tomorrow yes?” And they kept saying “yes ma’am” tomorrow comes snd it keeps changing I started to notice it changed from “on its way” to held for future delivery. I have cussed them out so much that they finally made a claim confirming what I kept telling them “no delivery has been attempted with this item” but I called juniors and they are sending me another one which was also supposed to be here today as I’m typing this but will be here “tomorrow”.. I’m hoping it just comes cause at this point I think we all need to take legal action against ups cause this isn’t making any lick of sense. I’ve been keeping my twitch followers updated on the event and they keep saying “we will pray on it” well Idk where the prayers are but. I’m still cheesecake less lol (TTV: xSinSisterx) but in all seriousness ups needs to get their shit together I’m tired of the excuses. I’ll keep y’all updated on what happens

 – About 3 weeks ago.

ordered $1200 in silver coins. UPS guy never rang my bell and just decided to return the package to sender. i called UPS and to re-deliver to my address. they ignored me, and returned to...

ordered $1200 in silver coins. UPS guy never rang my bell and just decided to return the package to sender. i called UPS and to re-deliver to my address. they ignored me, and returned to sender.

after the package went all the way back to the send it tracking number says it coming back to me. instead they deliver to florida.i dont live in florida. so i call them and ask them why. they wont tell my why. i accused them of trying to steal my package and they tell me to call the shipper.

the shipper says he called them and they provided no explanation to him for why they tried to deliver to a different state. they also told him they would send it to my actual address.

last i checked, the person in florida they attempted to give my package to refused to accept so now they are sending back to the shipper......

 – About 3 weeks ago.

Our package delivery was delayed to a “carrier problem”. So our package sat in Orlando, FL for a day or two. Finally - an update! Yay! Package arrived at carrier facility at 2:53 a.m. Then,...

Our package delivery was delayed to a “carrier problem”. So our package sat in Orlando, FL for a day or two. Finally - an update! Yay! Package arrived at carrier facility at 2:53 a.m. Then, said package was out for delivery at: 5:54 a.m., 6:06 a.m., and 9:13 a.m! WTF? Thankfully, we did receive the order, but, by this time, my head was ready to pop off! I DETEST UPS! I have had excellent service from USPS - wish I had the option of choosing my preferred delivery service when ordering online! Wouldn’t it be great if UPS management read our comments and would get their shit together? Yeah, I know - ain’t gonna happen! Love all you UPS haters!

 – About 3 weeks ago.

Welcome to the world of adult Dating loveawake.ru...

Welcome to the world of adult Dating loveawake.ru

 – About 3 weeks ago.

Shipped an overnight package on 2/3/21 via a drop box. Package never showed, so I shipped another. Found out from UPS driver that the box had a broken lock and they were waiting for maintenance to...

Shipped an overnight package on 2/3/21 via a drop box. Package never showed, so I shipped another. Found out from UPS driver that the box had a broken lock and they were waiting for maintenance to open it. 9 days later, UPS claimed that the package was lost and I should send in claim paperwork. 13 days later the package was delivered. They will not refund me the $48 overnight charge or at least reduce it to a ground rate. There's no recourse, they basically just say "too bad".

 – About 3 weeks ago.

well I'm so glad to see that UPS seems to have taken advantage of the bad weather excuse all the way across North America! I ordered something last week and I have to say I was pleasantly...

well I'm so glad to see that UPS seems to have taken advantage of the bad weather excuse all the way across North America! I ordered something last week and I have to say I was pleasantly surprised to see that it was going to be arriving next day and then they sent me another email telling me Oh no that was delayed then another email the next day- now each and every time they keep telling me in these emails that they need a signature so now I have to stay home for each and every one of these days right? then Friday I receive an email telling me that it's been a delayed once again oh no I didn't get an email I tracked it and that's when I found out that it wouldn't be coming until Tuesday well I saw red because I've been waiting at home now because they initiated the emails telling me they needed the signature so I wanted to know where this parcel was she told me it was in on an airplane on its way to Hamilton well it doesn't take you know like it was early in the day so I wanted to know what the heck was going on the tracking change from being delivered on Tuesday to being delivered on Friday at the end of day then it changed back to being delivered on Tuesday I heard also that there's vaccines being shipped through UPS tonight I'm wondering just how retarded you would have to be to do that because I heard also that there was a whole pile of them sitting in a warehouse someplace. because I decided to post on social media on their page how I was feeling I suddenly got phone calls back from UPS who assured me they would get back to me but they didn't I mean talk is cheap actions speak louder than words and I most certainly am not doing business with any company that uses them to ship anymore that's all there is to it I think when you see UPS people get excited thinking it's a courier what they don't tell you is that there's the worst career ever and I mean even the place where I work they tell people not to ship their portfolios through them because they'll probably disappear I mean that's pretty bad. So today I get another email telling me I have yet another scheduled delivery. why do they start sending these emails when they know damn well that it's not even close to being where it should be? I can't wait to see how they're going to handle this one but I am upset because the company that I was ordering from I really like their product and now I'm not going to get it anymore but I have to hold fast on this I really do I'm not doing business with anybody who does business with them and you know if enough of us start doing that we might start getting our $50 overnight shipments when they say they will. A friend of mine who works in The courier business explained it to me this way yes they we pay for overnight shipping but they give us the cheapest possible shipping that they can so you're $50 shipment always turns into a three day event and that's the $20 shipment really and because they get to use weather and things like covid is their excuse they don't have to refund any of our money! now who's the smart one! Them. It's all about making a promise and breaking it and what are you going to do there's nothing you can do which explains why they have idiotic people answering the phones because they might as well say that to you I don't know who does the customer service training but you need to wake up these people are terrible

 – About 3 weeks ago.

So fed up with UPS, of course Amazon ships via UPS. So I'm searching for a product in need quickly, I choose the more expensive item $16 versus $6 (exact same product) because it has a quicker...

So fed up with UPS, of course Amazon ships via UPS. So I'm searching for a product in need quickly, I choose the more expensive item $16 versus $6 (exact same product) because it has a quicker delivery date. It was out for delivery Saturday but never showed, we had ice and I understand it was truly not safe to deliver, roads where bad. Today "OUT FOR DELIVERY" again, I check at 9:22pm driver is 2 minutes (litterly) from my house. Check 10 minutes later delivery date changed to tomorrow. Call UPS it will come tomorrow, ask for supervisor she's says they'll call tomorrow around 10am and you'll get your item. I needed it days ago and they can care less if it's late and rescheduled, useless. On top of all this BS I'm always the last delivery so alot of the time I get skipped at end of shift while watching them go in circles around my road, absolutely crap. I plan for ups and my dogs have to wait on them to go outside then I have to do this crap all over again tomorrow, if they even make it to me. So fed up with UPS.

 – About 3 weeks ago.

So I ordered a thing from Mercari. It was shipped on the 11th. It arrived at a place at 1239 a.m. didnt move all day. Called them to find out what the deal is. They said the package was still moving....

So I ordered a thing from Mercari. It was shipped on the 11th. It arrived at a place at 1239 a.m. didnt move all day. Called them to find out what the deal is. They said the package was still moving. They just haven't updated the info though. I wanted up to date tracking info I should sign up for there bullshit tracking club or whatever. Ok fine no big deal maybe that's a thing. Package did not move at all. Monday the package started moving at 635 a.m. From the place it was friday morning! Said it was gonna be delivered wednesday. Ok. So at this point a private company it doing worse then a government run one. I have had a package delivered in 2 days with usps. These idiots cant deliver a package in a timely manner.

 – About 3 weeks ago.

Hi everyone! I am so happy to see all the negative reviews of UPS! I am totally fed up with "lost" packages, "on truck for delivery" (yeah, right), "bad weather" (oh give me...

Hi everyone! I am so happy to see all the negative reviews of UPS! I am totally fed up with "lost" packages, "on truck for delivery" (yeah, right), "bad weather" (oh give me a break) and, now the most concerning excuse - "given to another delivery service and now your package is lost (ffs who do you give my effing package to?).

How can a business continue to operate in this manner? USPS, who has been much maligned these past few years has been stellar in their delivery services and I wish more companies would use mail to send packages! I have absolutely no complaints with USPS - on time delivery each and every time I place an order with a company who uses USPS for delivery. If I had a choice to choose A shipping service when shopping online, my first choice would be USPS every single time.

UPS SUCKS!

 – About 3 weeks ago.

I bought an expensive lens for my camera, though I did get it used from ebay. Still not cheap. Was shipped Friday morning, and unexpectedly was given an estimated delivery date for Saturday between...

I bought an expensive lens for my camera, though I did get it used from ebay. Still not cheap. Was shipped Friday morning, and unexpectedly was given an estimated delivery date for Saturday between 2-6 pm. Saturday morning the package was updated to say it had been 'mis-sorted' and subsequently delayed.

There has not been one update since Sat, the 13th at 5 am. I have no idea where this package is, or when it might be delivered. Their automated voice mail system does not work right. Good luck trying to contact an actual person. An email has been sent, but who knows when they'll get around to that.

I was not expecting to get the package a day after ordering, but I would like to have more info than what I currently have.

One person here has already mentioned that UPS is now less reliable than USPS, and that is spot on. The last couple of times using them has been a disaster for me. It is sad to see the amount of complaints on this site, and so many happening within the last couple days. UPS has fallen so far in fairly short amount of time.

 – About 3 weeks ago.

Still waiting on my package also overnight on the 10th. Not as bad as my buddy tho. UPS driver ran into is house knocking off foundation. Driver offered 500 $$ for thousands in damages. Police came...

Still waiting on my package also overnight on the 10th. Not as bad as my buddy tho. UPS driver ran into is house knocking off foundation. Driver offered 500 $$ for thousands in damages. Police came and driver was drunk and arrested on the spot..

 – About 3 weeks ago.

I order RAM from Amazon on the 11th for next day air. Package left Nampa, ID no problem. Went to Boise next. Now I live in MT so when I saw the package get delivered to KY after it was in Boise on the...

I order RAM from Amazon on the 11th for next day air. Package left Nampa, ID no problem. Went to Boise next. Now I live in MT so when I saw the package get delivered to KY after it was in Boise on the morning of the 12th I was concerned but what do I care if it shows up on 13 instead of the 12th stuff happens. But instead of flying the package back to the right location UPS decided to ship it VIA ground and then say it was late due to weather. Agent actually used the words "acts of god". Now I am not saying bad weather wont happen and not even saying that it should not effect deliveries. No ones life if worth a computer part. But when a company screws up and instead of taking ownership says oh weather acts of god is the issue I have a problem. Just take ownership and move on stuff happens, But UPS seems to forget that we pay there bills CEO down to delivery driver. Without us there is no them. That is the problem, CEO of UPS is putting his bottom line and bonus before his customers. I don't want UPS shut down. I want every manager above VP fired and replaced to teach them a lesson in customer service. CEO's of all company's need to be taught a lesson is keeping the word of the company they manage. The have no problem taking the big money but do everything they can to avoid addressing issues. So basically doing the job they were they said they could and would do.

 – About 3 weeks ago.


This “overnight “ shipment originally said it was arriving February 12 by 10:30am. It is now February 15, and you still can’t get it here by 10:30am. This is a perishable item shipped...


This “overnight “ shipment originally said it was arriving February 12 by 10:30am. It is now February 15, and you still can’t get it here by 10:30am. This is a perishable item shipped from NY. On follow my delivery I saw the truck pass by the turn off to my street. Five days later and you can’t get an overnight shipment to by 10:30am? This is horrible customer service.

 – About 3 weeks ago.

I had an overnight set to arrive Friday the 12th from Amazon they were anniversary gifts..it's now Mon the 15th for the past few days ups states severe weather delay last known location in...

I had an overnight set to arrive Friday the 12th from Amazon they were anniversary gifts..it's now Mon the 15th for the past few days ups states severe weather delay last known location in kentucky..I'm in pennsylvania. Have reached out to ups they can't tell me anything..I'm beyond livid all other packages arrived just fine from other sources. I hate ups

 – About 3 weeks ago.

My company paid for overnight RED delivery for emergency delivery of parts for COVID equipment. This was for delivery Friday Feb 12 by 10am. It is now Monday Feb 15 at noon and there is no sign of...

My company paid for overnight RED delivery for emergency delivery of parts for COVID equipment. This was for delivery Friday Feb 12 by 10am. It is now Monday Feb 15 at noon and there is no sign of UPS. People will likely suffer and/or die if UPS does not show up soon.

 – About 3 weeks ago.

UPS has so far lost two orders from Amazon. One package made it to a town 8 miles away where it was handed to another delivery service and was never to be seen again! The other one showed shipped...

UPS has so far lost two orders from Amazon. One package made it to a town 8 miles away where it was handed to another delivery service and was never to be seen again! The other one showed shipped and was never seen either!

Two other orders are sitting in Orlando right now (about an hour drive from us) and neither have shown up yet - one package supposedly left Orlando Saturday. No status updates for either package.

To be honest, I have had absolutely ZERO problems with USPS making on time deliveries! In fact, 2 packages I mailed to Canada took about a week to arrive at the destination.

UPS needs to get its act together.

 – About 3 weeks ago.

Anybody else in Eerie County, New York getting their "Next Day Air" Valentine's Day Flowers & Gifts today after ordering and a pick up scan 5-days ago?

UPS is getting worse...

Anybody else in Eerie County, New York getting their "Next Day Air" Valentine's Day Flowers & Gifts today after ordering and a pick up scan 5-days ago?

UPS is getting worse every year. Almost like they don't even care anymore.

What happened to this company in the last 10-years?

 – About 3 weeks ago.

Paid good money for Valentine’s Day gifts to come from Proflowers with next day delivery. UPS claims it’s a weather delay when the package is miles down the road from my fiancé and the weather...

Paid good money for Valentine’s Day gifts to come from Proflowers with next day delivery. UPS claims it’s a weather delay when the package is miles down the road from my fiancé and the weather clear as day so now the flowers and chocolates are sitting there another 24 hours. I never have luck with UPS and wish I had the choice to pick my delivering company. UPS treats packages like shit, I’ve had them deliver to the wrong address before and broken items inside. UPS is by far the worse delivery service ever.

 – About 3 weeks ago.

Paid way to much for express delivery 2-3 days for my replacement ui card, and its sitting in a state right next room mine and hasn't moved for days. The message has told my to "check back...

Paid way to much for express delivery 2-3 days for my replacement ui card, and its sitting in a state right next room mine and hasn't moved for days. The message has told my to "check back tommorow" since friday. This is so annoying. They wont even give more info on what is going on!!!

 – About 3 weeks ago.

Paid extra on Tuesday 2/9/21 for next day shipping, here we are 5 days later with their order status stating "check back tomorrow".

Had another incident a few months ago when I...

Paid extra on Tuesday 2/9/21 for next day shipping, here we are 5 days later with their order status stating "check back tomorrow".

Had another incident a few months ago when I paid extra, once again, for next day. While waiting in my office, 5 feet from my porch/front door with a window, they said the tried to deliver and I wasn't there. Had to go pick up the package at their facility. Never again will I use them.

 – About 3 weeks ago.

Paid for overnight delivery...that was 4 days ago and the package is still sitting in the same shipping facility, hasn't moved. I can't wait til Amazon's shipping puts ups out of business....

Paid for overnight delivery...that was 4 days ago and the package is still sitting in the same shipping facility, hasn't moved. I can't wait til Amazon's shipping puts ups out of business.

 – About 3 weeks ago.

Supposed to have a package 3 days ago. Has been on truck "out for delivery" every day since wed....well here i am saturday at 5pm & just saw ups driver go right past my house...this company...

Supposed to have a package 3 days ago. Has been on truck "out for delivery" every day since wed....well here i am saturday at 5pm & just saw ups driver go right past my house...this company blows..they only hurting themselves in the end...

 – About 3 weeks ago.

Where my package ...

Where my package

 – About 3 weeks ago.

I ordered seafood from the keys. The package was picked up early on the 11th for overnight delivery. The package according to the tracker is still sitting in Miami and us scheduled for delivery on...

I ordered seafood from the keys. The package was picked up early on the 11th for overnight delivery. The package according to the tracker is still sitting in Miami and us scheduled for delivery on Monday. My food will be ruined and will request my money back from the shipper. It is impossible to speak to a human being in UPS via phone. I already notified my shipper and they said UPS has delta due to weather but they don't tell you anything. The most my food could last in the cooler without spoiling us around 36 hours. This company sucks.

 – About 3 weeks ago.

in the PAST WEEK UPS has:

-Delivered one of my packages to the wrong address
-Delivered someone elses package incorrectly to OUR address (the next day)
-Alerted me one of my...

in the PAST WEEK UPS has:

-Delivered one of my packages to the wrong address
-Delivered someone elses package incorrectly to OUR address (the next day)
-Alerted me one of my packages arrived at the local facility, when I got there to pick it up 30 minutes later, it wasn't at the facility, and hadn't been loaded on the truck for delivery, and they had no idea where it was. It actually showed up at that facility the following day!
-Now this: A package was shipped to me on 2/05. It had a scheduled delivery date of 2/12. It's still showing sitting 2,500 miles away, never having left the state it was shipped from, and now doesn't show any expected delivery date at all.
No reply from customer service on their main site (I had to type 'F*** you' into their virtual assistant to even get past the BS to 'contact us')
My company is suspending using UPS for anything, they used to be a reliable carrier but until they can get their act together - I highly recommend others consider doing the same!

 – About 3 weeks ago.

3rd time in a row I pay for overnight envelope on a Thursday only to have it delayed until Monday. You pay top dollar for overnight service and they can't delivery on a weekend. There won't...

3rd time in a row I pay for overnight envelope on a Thursday only to have it delayed until Monday. You pay top dollar for overnight service and they can't delivery on a weekend. There won't be a 4th time for me - I'm using FedEx from now on.

 – About 3 weeks ago.

Ordered Flowers for the wife the 10th. (Free Shipping) Received the 11th in mint condition at 10:30am from UPS. Ordered a different bouquet for mom on the 10th. Arrived in mint condition at 1:10pm the...

Ordered Flowers for the wife the 10th. (Free Shipping) Received the 11th in mint condition at 10:30am from UPS. Ordered a different bouquet for mom on the 10th. Arrived in mint condition at 1:10pm the 12th from UPS.

Perfect.

Great company!

 – About 3 weeks ago.

They lost a $239 dog collar. The poor company that I ordered it from had to send me a replacement, and they even gave me free leash (~$169) to make up for it. Their only mistake was using UPS again....

They lost a $239 dog collar. The poor company that I ordered it from had to send me a replacement, and they even gave me free leash (~$169) to make up for it. Their only mistake was using UPS again. It's two days past the scheduled delivery date, my package is still in a warehouse somewhere in Spain, and UPS's only reconciliation is to tell me to 'wait'. If the company that makes these collars is gracious enough to send me another replacement when this one inevitably turns up missing too, I'll kindly advise them never to use UPS again. UPS doesn't feel like they have to pick up the pace or concern themselves with my issue, because they've SUSPENDED refunds on package delivery date guarantees! Huh! How convenient. FedEx would be more reliable than this.

 – About 3 weeks ago.

They couldn't deliver a box to a verified address in NY, and charged me for the return trip as well. I was told that they can't issue me a refund because there was no suite or apartment...

They couldn't deliver a box to a verified address in NY, and charged me for the return trip as well. I was told that they can't issue me a refund because there was no suite or apartment number ... There is no suite or apartment number.

I lost a good customer as a result.

I will be disputing the charges on my AMEX for both trips and that was my final shipment through UPS. I will be using USPS Priority Mail for all of my shipments moving forward. https://www.usps.com/ship/priority-mail.htm

 – About 3 weeks ago.

It took 2 days for a package to reach the UPS facility in CT from NJ and another 10 days to get delivered "the final mile"....

It took 2 days for a package to reach the UPS facility in CT from NJ and another 10 days to get delivered "the final mile".

 – About 3 weeks ago.

UPS has introduced me to several of my neighbors for some reason, packages make it to my neighborhood (usually days late) and that’s apparently good enough for them. They just drop it off at some...

UPS has introduced me to several of my neighbors for some reason, packages make it to my neighborhood (usually days late) and that’s apparently good enough for them. They just drop it off at some random house and let us sort it out.
My wife tweeted about it once and UPS replied asking for more info. Nothing ever came of it that we know and we still have the problem.
They probably wanted to give the driver an award for efficiency.

 – About 3 weeks ago.

Ups left my wife's roses in a pile of snow, never rang doorbell, as God is my witness. I'm looking at 65 dollars worth of blackened drooping buds. I am posting on U.A.W. website (39 years...

Ups left my wife's roses in a pile of snow, never rang doorbell, as God is my witness. I'm looking at 65 dollars worth of blackened drooping buds. I am posting on U.A.W. website (39 years seniority, six years on local bargaining committee) to boycott this company. Nothing but dreck, no customer service, PRIVATE COMPANY. TRIED TO CREATE ACCOUNT, THE FIRST LINE IN APP IS FOR MY NAME, REQUIRES MINIMUM OF THIRTEEN LETTERS, MY NAME ONLY HAS ELEVEN.

 – About 3 weeks ago.

Unprofessional, unpolite people. Have my package delivered damage, called many time to file a claim but their claim department are lying to not approve it. Last call with them, the representative was...

Unprofessional, unpolite people. Have my package delivered damage, called many time to file a claim but their claim department are lying to not approve it. Last call with them, the representative was awkward and hang up on me. Wish you go out of business soon at least to learn how to treat a customer that you damaged his $500 item and not paying the insurance that I’ve paid

 – About 3 weeks ago.

UPS customer service lies....

UPS customer service lies.

 – About 3 weeks ago.

I am getting a different story than the shipper. UPS is clearly lying to someone. ...

I am getting a different story than the shipper. UPS is clearly lying to someone.

 – About 3 weeks ago.

Went out for delivery, and disappeared. Next day the tracking reverts back to in-transit. Reached out to customer service for help but they say "it just arrived" - insisting it was never out...

Went out for delivery, and disappeared. Next day the tracking reverts back to in-transit. Reached out to customer service for help but they say "it just arrived" - insisting it was never out for delivery. Seriously? At least they weren't overly rude in arguing with me about it - 'cause I know what it said.

Second incident with them in a week. Another shipment was incorrectly brokered for customs and duty. At $30 just for the privilege of giving them more money, but their system fails to provide assurance or confidence in their ability to reliably deliver on time.

 – About 3 weeks ago.

“A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.” Anyone else getting this status message for a package that last passed...

“A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.” Anyone else getting this status message for a package that last passed through Addison, IL? No status change in over 48 hours

 – About 3 weeks ago.

UPS has become less reliable than the postal service and that is SAYING ALOT! No matter how much I pay to try and get things delivered overnight, they never come overnight. They usually take 3-4...

UPS has become less reliable than the postal service and that is SAYING ALOT! No matter how much I pay to try and get things delivered overnight, they never come overnight. They usually take 3-4 days. And of course no refunds! What a lousy company. If I can choose Fed-Ex or USPS over UPS, I do it every single time now. Terrible service and sad since this used to be a great company.

 – About 3 weeks ago.

This is what I sent to UPS support...

My package was an over night next day air delivery originally scheduled for yesterday(1-11-2021) delivery by 10:30AM and never made it here. The...

This is what I sent to UPS support...

My package was an over night next day air delivery originally scheduled for yesterday(1-11-2021) delivery by 10:30AM and never made it here. The tracking website script rolled it over for a delivery date of today(which is standard when a package doesn't arrive on time). However, the package is still sitting in Central California per last scan. It never made it to any hub with in the last 2 days. No movement for nearly 2 days or updated tracking(showing a delay) on a package sent nextday air makes me wonder if there is a problem. It's not showing any other further scans in regards to a delay or any weather delays. At 8AM Eastern time it's just still sitting in California when the destination is in Florida - as I stated,makes me wonder if there is an issue and a trace needs to be put on it.


This was their reply...

I understand your concern regarding the delivery of this package. Our records show the package was shipped on 02/10/2021. It is scheduled for delivery on 02/12/2021 by the end of the day. Please keep tracking the package for further scans.


Still no trace put on the package nor any updates per tracking system...
What's the purpose of UPS hiring & paying these people for support when all they do is mail you back with zero info or a solution? And they do absolutely nothing to try to track your package down. Makes no sense to me.

 – About 3 weeks ago.

No bad weather at all, yet UPS decides to delay my package for no reason. The package isn’t even that far away from me, but they wanna hold it until next week. Why? Who knows. No explanation is...

No bad weather at all, yet UPS decides to delay my package for no reason. The package isn’t even that far away from me, but they wanna hold it until next week. Why? Who knows. No explanation is given. Complete BS.

 – About 3 weeks ago.

Everyone has been giving USPS shit lately but they have yet to let me down. UPS can't say the same. I don't have many packages shipped by them, but seems like when I do they never seem to...

Everyone has been giving USPS shit lately but they have yet to let me down. UPS can't say the same. I don't have many packages shipped by them, but seems like when I do they never seem to impress me. Here is my current experience; I order something that was dropped off Thursday 2/4, got picked up next day and made it to a main hub in VA where is sat OVER the weekend before finally getting a more on. Once on the road it took nearly 36 hours to travel about 12 hours distance before come to the next stop in IL along the journey. Spent a few hours there before starting the next leg of journey which magically they can now travel with reasonable speed making an 11 hour trip in about 13 hours to OK. Fine everything is still tracking as it should even if I'm less than thrilled about the progress so far. Well that beautiful day had finally arrived when my package was supposed to be delivered. I think you know what comes next. I wait and wait and wait all day. Nothing. I knew in my gut around 6:30 it wasn't coming, and just after 8pm the tracking finally says delayed, due to weather. I should mention will waiting I did see a UPS truck speed past my house, I say speed because a) I love in a residential neighborhood and b)it's icy out, that is the weather conditions that delayed the delivery. Hmm, fine so the next day comes and again It says out for delivery, so I spent most of day waiting and again I am disappointed. This too ends with the lame weather excuse. We'll here we are on day 3. Checking the tracking it doesn't say it's been loaded on a vehicle, which has happen between 4 and 5 each morning so far so I am not feeling hopeful. I know if it doesn't come today I likely wouldn't expect it Monday, hell I don't know when to since it's expected to snow over the weekend into next week. At this point I feel like such a petty bitch since this an ebay purchase I really might put in INR claim. So sad literally got a package delivered by USPS on Wednesday and watch FEDEX deliver to my nextdoor neighbor on Thursday. They can get their shit together why can't UPS?

 – About 3 weeks ago.

Can’t get medical supplies. Those idiots at UPS shipped it into an ice storm. That is my fluids and nutrition. UPS couldn’t care less that I depend on that shipment for survival. There is bad...

Can’t get medical supplies. Those idiots at UPS shipped it into an ice storm. That is my fluids and nutrition. UPS couldn’t care less that I depend on that shipment for survival. There is bad weather they claim. It is overnighted. Ship it to a location where there isn’t bad weather. This should not be rocket science. Unbelievable. Who knows if or when I will now get the delivery.

 – About 3 weeks ago.

Incompetent as heck! This has to be the worse shipping company on the planet... I will no longer order from any retailer that ships using UPS. I paid $70 to have a critical item overnighted. The...

Incompetent as heck! This has to be the worse shipping company on the planet... I will no longer order from any retailer that ships using UPS. I paid $70 to have a critical item overnighted. The package arrived in the AM at the destination and UPS let it sit and collect dust! Customer service said they can't do anything as it's sitting in a container at the airport and won't be unloaded until tomorrow, maybe...

This is how they treat an overnight package.

 – About 3 weeks ago.

Alright, second day it was suppose to be shipped. To be fair I forgot to put the gate code to the apartment the first day so my bad. The next day he shows up. Goes to the exit gate, and tries to get...

Alright, second day it was suppose to be shipped. To be fair I forgot to put the gate code to the apartment the first day so my bad. The next day he shows up. Goes to the exit gate, and tries to get in. Then gets back into his van and drives away.

 – About 3 weeks ago.

It's Thursday, package was "out for delivery" Monday. Still hasn't arrived, and no updates. Customer Service is an absolute joke. FedEx and Amazon delivery are making you look like...

It's Thursday, package was "out for delivery" Monday. Still hasn't arrived, and no updates. Customer Service is an absolute joke. FedEx and Amazon delivery are making you look like fools..........

 – About 3 weeks ago.

They always sign "COV" if no one is around to sign, which defeats the purpose of signing for a package. This has caused confusion and misplaced packages several times.

The reason...

They always sign "COV" if no one is around to sign, which defeats the purpose of signing for a package. This has caused confusion and misplaced packages several times.

The reason I am here finally complaining is because they left a package on the side of our warehouse, a location where packages will get picked up by warehouse staff but only if the roll-up door is open and someone sees something was delivered.

Yesterday, for no reason other than what must have been purely coincidental because I rarely do this, I carried some trash out to the dumpster that sits next to the roll-up door. On my way back in, I saw two packages covered in snow and decided to at least set them inside the warehouse door. To my surprise, one package was for me (iPad I had ordered from Verizion); I checked the tracking number and it was delivered the day before.

We have told them several times not to leave packages if no one is around to sign. We were open, I don't understand why they leave packages without having someone sign. If it were not for the contents of the packages I would not have felt inclined to come online and post this, but this crosses the line.

It does not end with delivery drivers. Whenever I have to drop something off to UPS, staff are always unprofessional. I wish we could use FedEx exclusively, I never have issues with using FedEx.

 – About 3 weeks ago.

It was raining and I live in an apartment building. I guess they didn’t want to make the effort to distribute the packages to the apartments, because I found my package along with everyone else’s...

It was raining and I live in an apartment building. I guess they didn’t want to make the effort to distribute the packages to the apartments, because I found my package along with everyone else’s inside the wet equivalent of a clear plastic trash bag thrown on the stairs of the first floor. I ended up delivering the rest of the apartment building’s packages that day. Just do your f%@king job you lazy pieces of shit.

 – About 3 weeks ago.

FIRST they incorrectly sorted my package and sent it to Canada. I paid for next day air service too, so that's awesome. Three days later it was in transit in Michigan, my state, and expected to be...

FIRST they incorrectly sorted my package and sent it to Canada. I paid for next day air service too, so that's awesome. Three days later it was in transit in Michigan, my state, and expected to be delivered by end of day. I check the tracking one hour later and it says it will be delayed one business day due to severe weather. THERE IS NO SEVERE WEATHER IN THE RADIUS WHERE I LAST TRACKED IT. They flat out f%@king lied so they wouldn't have to deliver it today.

 – About 3 weeks ago.

UPS Customer Service Sucks! They need to hire people who can take information and synthesize it into answers. That they can formulate ideas and concepts. That they can do more that just parrot back...

UPS Customer Service Sucks! They need to hire people who can take information and synthesize it into answers. That they can formulate ideas and concepts. That they can do more that just parrot back the few lines of canned text that they think is what they need to say.

My overnight package, a gift for my son's birthday, was supposed to be delivered yesterday. I get a notice that it was received at my local service center -- less than 3 miles from my house -- but it was delayed due to severe weather. "Huh?" I think to myself. It's cold but clear.

I call UPS and all they kept telling me is that it was delayed due to severe weather. What severe weather? Where? How delayed? Where is my package really? No one could answer any of those questions. Several calls and no one could tell me what was happening. No one there was able to read the available information and put together a rational thought and sentence and tell me that, due to the ice storms in Kentucky, a flight was delayed and the semi containing the package got to the service center too late to be sorted and put on the truck for delivery that day. This news would have been disappointing, yes, but understandable. Kentucky is getting 1/2 an inch of ice; I'm lucky my package made it out of there. But all I kept getting was the same canned, vague, meaningless, blah, blah, blah about severe weather and keep checking the tracking. less than useless customer service. They made an unpleasant su=ituation into an aggravating nightmare.

 – About 3 weeks ago.

Package is 2 days late on top of it taking over a week to deliver, automated message system is garbage and won't give me an answer...

Package is 2 days late on top of it taking over a week to deliver, automated message system is garbage and won't give me an answer

 – About 3 weeks ago.

The employees here suck. I'm not talking about just drivers, but internally too. Poor workplace culture and just plain horrible people. As a human being, they suck. No wonder you're getting...

The employees here suck. I'm not talking about just drivers, but internally too. Poor workplace culture and just plain horrible people. As a human being, they suck. No wonder you're getting shit service. Disgusting!!!

 – About 4 weeks ago.

Ordered a Nintendo switch, delivery said February 4 the latest it’s the 10th almost a week late. Say that instead of making me thing I’m getting it sooner I would’ve never ordered it can’t get...

Ordered a Nintendo switch, delivery said February 4 the latest it’s the 10th almost a week late. Say that instead of making me thing I’m getting it sooner I would’ve never ordered it can’t get shit on time.

 – About 4 weeks ago.

"Weather delays in ohio" somehow holding up my package for 3 days even though that is two states to the east of the origin location. Only traveling a small distance south so there's no...

"Weather delays in ohio" somehow holding up my package for 3 days even though that is two states to the east of the origin location. Only traveling a small distance south so there's no possible way to be affected by this. Because of this weather alert there is now LESS information than before for tracking, and NO ETA. f#(% UPS

 – About 4 weeks ago.

Package was shipped back and forth between two courier facilities for three days now. It has gone from Richmond to Abbotsford to Richmond to Abbotsford to Richmond to Abbotsford and back to Richmond....

Package was shipped back and forth between two courier facilities for three days now. It has gone from Richmond to Abbotsford to Richmond to Abbotsford to Richmond to Abbotsford and back to Richmond. It could have been here by now but I have a feeling it is never coming.

 – About 4 weeks ago.

We ordered an Oculus Quest from the Oculus website on 13th April, it was supposed to arrive on the 17th - from Germany to Italy.
Well, on the 17th we received a notification saying it was...

We ordered an Oculus Quest from the Oculus website on 13th April, it was supposed to arrive on the 17th - from Germany to Italy.
Well, on the 17th we received a notification saying it was delivered. First thing, we asked our neighbour if she received it and she said no(she had no reason to lie, she is the mom of my boyfriend).
We then looked at the shipment info on the website and there was written it was delivered to an Amazon warehouse that is 10 minutes away from our home.
Keep in mind we didn't order it from Amazon, but from the official Oculus website!
Moreover, the Amazon warehouse is out of town, it's super big and doesn't resemble a house in any way, of course.

So we called both UPS and the Amazon warehouse, no one knew about our order, UPS kept on saying it was delivered, luckily enough the UPS guy wrote that he dellivered it at the Amazon warehouse.

After a lot of calls to UPS, Oculus and even Amazon (FYI if your package is delivered to an Amazon warehouse by mistake, it's impossible to recover it) UPS opened an investigation and after two months they said that the pack was officially lost, so Oculus agreed to send us a new Oculus Quest.

They gave the package to UPS again.
It was supposed to arrive in 4 days.
They managed to lose it again, but luckily in a few days they resolved the issue so there was just a delay of a few days the second time.

We bought the Oculus during lockdown in order to be able to make the most of it during such awful times, we received it in June when Italy was no longer in lockdown.

We f%@king despise UPS.