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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,656 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 26 minutes ago.

UPS delivered my package to the wrong postal office. Are u f%@king kidding me. They delayed my package for 3 days and it was in Anaheim , why could they just call me and tell me it's over there? I...

UPS delivered my package to the wrong postal office. Are u f%@king kidding me. They delayed my package for 3 days and it was in Anaheim , why could they just call me and tell me it's over there? I could drive there faster than they can deliver my package and I still haven't received it

 – About 3 hours ago.

UPS ceo Abney should be forced to answer for every delayed package. Id like to see him squirm....

UPS ceo Abney should be forced to answer for every delayed package. Id like to see him squirm.

 – About 6 hours ago.

UPS in my area has frequently missed delivery dates resulting in damaged and rotten goods. Just yesterday I was supposed to receive three packages, only one showed up at 7:40pm. When I checked the...

UPS in my area has frequently missed delivery dates resulting in damaged and rotten goods. Just yesterday I was supposed to receive three packages, only one showed up at 7:40pm. When I checked the progress log it showed that my packages were in town as of 2pm that day. I decided to put the tracking into my UPS app and found that they had changed the progress, on both the website and the app to say that it was "Processing for delivery" that morning, and that it had also arrived at 7am. I looked everywhere for the proof that they received it at 2pm but couldn't find it anywhere. Its almost like they changed the progress to make them look like they didn't receive the package. Thankfully these packages don't have anything that can spoil but still, they seem to have some pretty shady practices if they allow that to happen.

 – About 13 hours ago.

Jim says; '39-Years and never received a warning letter'

His knees are shot & has a abnormal man-made cleft chin....

Jim says; '39-Years and never received a warning letter'

His knees are shot & has a abnormal man-made cleft chin.

 – About 14 hours ago.

I had no idea CA was on the route between VA and TX.

Wow. Just wow.
...

I had no idea CA was on the route between VA and TX.

Wow. Just wow.

 – About 16 hours ago.

BigJim spends his time working out of the Seattle and San Francisco Ups hubs. Follow the trail of stolen customer packages....

BigJim spends his time working out of the Seattle and San Francisco Ups hubs. Follow the trail of stolen customer packages.

 – About 19 hours ago.

I’ve worked at UPS for 9 months and I can’t tell you how angry I am with this company. My hub runs like a circus, seemingly not one manager or supervisor knows what they’re doing which results...

I’ve worked at UPS for 9 months and I can’t tell you how angry I am with this company. My hub runs like a circus, seemingly not one manager or supervisor knows what they’re doing which results in overly long days, an insane level of stress, and listening to employees cuss out everyone they see from the moment they walk in to when they leave. If OSHA walked in unannounced we would be shut down. We are constantly told to not follow safety protocol to quicken production, but lambasted by our supervisors when the managers walk around and see us not following the rules.anyone who is not a higher-up is a scapegoat. To any one interested in working at UPS, for the love of god don’t; go to Fedex like me. Screw this company.

 – About 19 hours ago.

I’ve worked at UPS for 9 months and I can’t tell you how angry I am with this company. My hub runs like a circus, seemingly not one manager or supervisor knows what they’re doing which results...

I’ve worked at UPS for 9 months and I can’t tell you how angry I am with this company. My hub runs like a circus, seemingly not one manager or supervisor knows what they’re doing which results in overly long days, an insane level of stress, and listening to employees cuss out everyone they see from the moment they walk in to when they leave. If OSHA walked in unannounced we would be shut down. We are constantly told to not follow safety protocol to quicken production, but lambasted by our supervisors when the managers walk around and see us not following the rules.anyone who is not a higher-up is a scapegoat. To any one interested in working at UPS, for the love of god don’t; go to Fedex like me. Screw this company.

 – About 1 Day ago.

Packages is now two days overdue... BUT it departed the distribution centre 12 hours ago... which is only an 8hr drive......

Packages is now two days overdue... BUT it departed the distribution centre 12 hours ago... which is only an 8hr drive...

 – About 1 Day ago.

I paid for shipping on a product. UPS claims they attempted delivery on Saturday but we were home all day long with two little chihuahuas, the best alert system in the world! Then the company tells...

I paid for shipping on a product. UPS claims they attempted delivery on Saturday but we were home all day long with two little chihuahuas, the best alert system in the world! Then the company tells me to pick up at an access point; but I paid for delivery!!! It's Thursday still nothing. Apparently it was just delivered straight to the access point. Always had trouble with UPS in this complex; Fedex is SUPER; UPS STINKS,

 – About 1 Day ago.

Blows my mind how a package can go from NV to NY in the same amount of time a package goes from Washington State to NV. Then on top of that they can't even hit their projected delivery times....

Blows my mind how a package can go from NV to NY in the same amount of time a package goes from Washington State to NV. Then on top of that they can't even hit their projected delivery times. About to start using FedEx.

 – About 1 Day ago.

Day 7 of 2 day guaranteed delivery, escalated complaint to management level, still no package or delivery date. UPS SUCKS...

Day 7 of 2 day guaranteed delivery, escalated complaint to management level, still no package or delivery date. UPS SUCKS

 – About 2 days ago.

Well first off, I just read someone’s complaint that sounds exactly like my issue with UPS right now... was supposed to get my package oct. 17th 2017 so yesterday was out for delivery and I waited...

Well first off, I just read someone’s complaint that sounds exactly like my issue with UPS right now... was supposed to get my package oct. 17th 2017 so yesterday was out for delivery and I waited at home all day!! At home, no movies, tv, or music on. Just patiently awaiting my item I am extremely excited for. And then... nothing... 4 o’clock I get an email saying they attempted and will bring it tomorrow... it never showed... how hard is it to just bring a package to someone’s house... I’ve now waited all day today and still haven’t heard anything and it’s veen on the truck since 6 am... this was the first time using this delivery service and I will never use them again. Very unreliable and lack of communication. Don’t make me look like the a$$hole who didn’t answer the door to your lie attempt. I have a security system that detects movement right at my drive way. No one attempted, or showed up. Just bring me my damn package so I never have to use you again. Lazy POS.

 – About 2 days ago.

Just got my notice today of attempted delivery. He could have left it at the conceirge desk but he never does. Total lazy bums. Had another UPS shipment left out in the hallway at work where a...

Just got my notice today of attempted delivery. He could have left it at the conceirge desk but he never does. Total lazy bums. Had another UPS shipment left out in the hallway at work where a package was stolen. No signature attempt. Then you get on the phone with UPS. They are not from North America. The call center is in the Phillipines. You can tell the accent. They don't care. They read from a script.

 – About 2 days ago.

As for freight home delivery , i do know fedex delivers freight to homes. I have ordered crate engines for project cars and the engines were delivered by a fedex box truck....

As for freight home delivery , i do know fedex delivers freight to homes. I have ordered crate engines for project cars and the engines were delivered by a fedex box truck.

 – About 2 days ago.

I suspect it is BigJim that is responsible for my missing package of fart spray....

I suspect it is BigJim that is responsible for my missing package of fart spray.

 – About 2 days ago.

I think a worker at Ups must have stolen my fart spray package. I still have not recieved my package after 2 weeks....

I think a worker at Ups must have stolen my fart spray package. I still have not recieved my package after 2 weeks.

 – About 2 days ago.

UPS is the worst to deal with. Supposed to get delivery yesterday for some expensive items, waited for entire day at home. NOBODY EVER CAME.
got a message syaing I am not at home, call their...

UPS is the worst to deal with. Supposed to get delivery yesterday for some expensive items, waited for entire day at home. NOBODY EVER CAME.
got a message syaing I am not at home, call their center like crazy, somebody promised they will call me to schedule it the next day.

Somebody called, she heard me the first sentence, then DROP THE CALL!
There's no f%@king way to call them back, since the customer center do not communicate with each order. Call their center like crazy again, all I get is that well you can come to our office at night to pick it up.

f%@k YOU! THATS WHY I WANT IT TO BE DELIVERED IN THE FIRST PLACE U DUMB ASS!

 – About 2 days ago.

UPS sucks. Paid a fortune for delivery in 2 buisness days, this is now day 6, still no package, no appropriate answers either....

UPS sucks. Paid a fortune for delivery in 2 buisness days, this is now day 6, still no package, no appropriate answers either.

 – About 3 days ago.

Does UPS Freight deliver to homes? Got a real crazy Halloween party going on here and ordered a 55-gallon drum of Passion Lube off Amazon.

If UPS Freight does, will they wheel it into my...

Does UPS Freight deliver to homes? Got a real crazy Halloween party going on here and ordered a 55-gallon drum of Passion Lube off Amazon.

If UPS Freight does, will they wheel it into my 'Man Cave'? It's 461lbs... I'll kick him over an Abe Lincoln if he does.

 – About 3 days ago.

Where is my can of fart spray? I ordered it 2 weeks ago and the package is stuck at a Ups hub in lexington kentucky. They cant tell me why it is delayed other than due to operating conditions....

Where is my can of fart spray? I ordered it 2 weeks ago and the package is stuck at a Ups hub in lexington kentucky. They cant tell me why it is delayed other than due to operating conditions.

 – About 3 days ago.

I hate UPS they never deliver on time...! My package was suppose to arrive yesterday and until late in the night they give yesterday as the delevery date. Today, it's suppose to be today! but the...

I hate UPS they never deliver on time...! My package was suppose to arrive yesterday and until late in the night they give yesterday as the delevery date. Today, it's suppose to be today! but the representative says it will be tomorrow even if the tracking says the delivery is today...

Got the same problem the last time! they really sucks and I'm frustrated!

 – About 3 days ago.

UPS totally suck! Keep failing to deliver and don’t tell anyone! simply returning to sender every time. So dumb unable to simply Google address to find correct delivery! Supply them with...

UPS totally suck! Keep failing to deliver and don’t tell anyone! simply returning to sender every time. So dumb unable to simply Google address to find correct delivery! Supply them with customer’s phone number but refuse to call!!
Pure stupidity!

 – About 4 days ago.

My last 3 shipments 2nd day air have been delivered a block away. He/she leaves the package a block away right under the address number which is incorrect. But that's the shipper's problem...

My last 3 shipments 2nd day air have been delivered a block away. He/she leaves the package a block away right under the address number which is incorrect. But that's the shipper's problem according to UPS. There is no option to tell them to tell their visually challenged delivery person to read the label and the address numbers on the porch where he leaves the package. Just tell the shipper. I refuse to accept delivery by a stranger/neighbor when its UPS that is mis-delivering expensive and time-sensitive goods to the wrong address.

 – About 4 days ago.

Ups is still delaying a next day air package. Why? The hurricanes are gone....

Ups is still delaying a next day air package. Why? The hurricanes are gone.

 – About 4 days ago.

UPS won't redirect a package to a UPS store unless you pay $5! Off to FedEx I go! UPS Sucks!...

UPS won't redirect a package to a UPS store unless you pay $5! Off to FedEx I go! UPS Sucks!

 – About 5 days ago.

There is a rumor going around the office of Ups in San Francisco that BigJim is connected to Harvey Weinstein. Weinstein was apparently having Ups ship him sex toys that BigJim was ripping off Ups...

There is a rumor going around the office of Ups in San Francisco that BigJim is connected to Harvey Weinstein. Weinstein was apparently having Ups ship him sex toys that BigJim was ripping off Ups truck in San Francisco and San Jose.

 – About 5 days ago.

Was that a posting from bigjim's wife? Why would she be involved with his Ups stuff? Something weird is going on....

Was that a posting from bigjim's wife? Why would she be involved with his Ups stuff? Something weird is going on.

 – About 5 days ago.

Jim doesn't ever bring me pretty flowers
Jim never tries to cheer my lonely hours
Don't know why I'm so crazy for Jim

Jim never tells me I'm his heart's...

Jim doesn't ever bring me pretty flowers
Jim never tries to cheer my lonely hours
Don't know why I'm so crazy for Jim

Jim never tells me I'm his heart's desire
I never seem to set his love afire
Gone are the years I've wasted on him
Sometimes when I get feelin' low
I say let's call it quits
Then I hang on and let him go
Breakin' my heart in bits

Someday I know that Jim will up and leave me
But even if he does you can believe me
I'll go on carrying the torch for Jim

I'll go on lovin' my Jim

 – About 5 days ago.

Do women fart less than men?...

Do women fart less than men?

 – About 6 days ago.

I wonder if the union in san francisco ever fought back against the union busting attempts by jim and his buddies in upper Ups management. Jim didnt care as long as he got to keep his pension....

I wonder if the union in san francisco ever fought back against the union busting attempts by jim and his buddies in upper Ups management. Jim didnt care as long as he got to keep his pension.

 – About 6 days ago.

I could use a handyman to install carpet in my apartment. I wonder what bigjim would charge for the job....

I could use a handyman to install carpet in my apartment. I wonder what bigjim would charge for the job.

 – About 6 days ago.

Ol' Jim Sold His Teammates Out.

He's always took a knee....

Ol' Jim Sold His Teammates Out.

He's always took a knee.

 – About 6 days ago.

A quick search reveals Jim often had meetings with his center manager & supervisors. He liked to ride in bareback & spend 30-45 minutes with them before start time. All under the guise of a loyal...

A quick search reveals Jim often had meetings with his center manager & supervisors. He liked to ride in bareback & spend 30-45 minutes with them before start time. All under the guise of a loyal union blue-blood.

Jim being the handy man he is, liked to install carpet and do orher odd jobs at his bosses house and then ride their laps during the weekday to get an easier route than his co-workers. He was often recognized as a 'team player'. Yet the entire center knew better.

 – About 6 days ago.

BigJim was working out of a hub near San Francisco when the big incident occurred. I do not know if Jim had a connection to the incident but his presence near the area is suspicious. Ups upper...

BigJim was working out of a hub near San Francisco when the big incident occurred. I do not know if Jim had a connection to the incident but his presence near the area is suspicious. Ups upper management in San Francisco did not treat their employees well. They attempted to busy the union and cut pensions and health insurance benefits.

 – About 6 days ago.

It sounds like Jim did not enjoy his job. I think he was doing the bare minimum in order to remain eligible for his Ups pension. Ups apparently does not have high employee standards. ...

It sounds like Jim did not enjoy his job. I think he was doing the bare minimum in order to remain eligible for his Ups pension. Ups apparently does not have high employee standards.

 – About 6 days ago.

That f'n Jim used to pull up at our small office and dig out leaves & branches out of his mirrors and toss them in our parking lot. He'd pop our door open and yell out "UPS" and we...

That f'n Jim used to pull up at our small office and dig out leaves & branches out of his mirrors and toss them in our parking lot. He'd pop our door open and yell out "UPS" and we were 10' feet away from the P*. His clipboard and paper was wet & dirty like he just dropped it in a mud puddle. He had a terrible urine smell & only shaved once a week. I don't know about his farting but mam in the summer his UPS shirt & hat were salt stained bad. Looked like a bum and that smellll... Starting to gag thinking back on it.

 – About 6 days ago.

BigJim's farts smell good...

BigJim's farts smell good

 – About 6 days ago.

BigJim told me that Ups intentionally delays packages in order to boost profits. ...

BigJim told me that Ups intentionally delays packages in order to boost profits.

 – About 6 days ago.

I was told that BigJim from browncafe has a pension that pays him $ 34,000 per year....

I was told that BigJim from browncafe has a pension that pays him $ 34,000 per year.

 – About 6 days ago.

BigJim butters his nuts....

BigJim butters his nuts.

 – About 1 Week ago.

Funny you're posting from there. Jim was spamming his Butternut Cheese over there at the Chitty Spoon to supplement his crappy pension. ...

Funny you're posting from there. Jim was spamming his Butternut Cheese over there at the Chitty Spoon to supplement his crappy pension.

 – About 1 Week ago.

Let's speak with our wallets. From now on I'm making a point of letting companies know that I won't be purchasing anything if they ship via UPS. This is an arrogant company, not interested...

Let's speak with our wallets. From now on I'm making a point of letting companies know that I won't be purchasing anything if they ship via UPS. This is an arrogant company, not interested in their customers at all. Let's stop supporting them.

 – About 1 Week ago.

So apparently the company shipping the product I purchased doesn't let me hold the package to pick up at the UPS location. UPS can only deliver during business hors, when me, like most people in...

So apparently the company shipping the product I purchased doesn't let me hold the package to pick up at the UPS location. UPS can only deliver during business hors, when me, like most people in the country, are working. NO, UPS, I cannot take a day off work just to wait for your delivery guy! I'm just returning the package to the sender and letting them know that I they ship through ups, I'm cancelling my order.

 – About 1 Week ago.

So i ordered two packages from the same company one shipped about a week ago via ups the other was two days ago im set to recieve the usps package today about 2 days after ordering ups has rescheduled...

So i ordered two packages from the same company one shipped about a week ago via ups the other was two days ago im set to recieve the usps package today about 2 days after ordering ups has rescheduled the delivery for monday more than a week after ordering not to mention the price was 2.00 more for slower less reliable shipping dont use ups if you want your items on time.

 – About 1 Week ago.

Pay extra for 1 day delivery on Wednesday. Package is supposed to arrive friday. It gets to a town 20 mins away on Friday and sits there all day. Package rescheduled to be delivered on Monday. If I...

Pay extra for 1 day delivery on Wednesday. Package is supposed to arrive friday. It gets to a town 20 mins away on Friday and sits there all day. Package rescheduled to be delivered on Monday. If I paid for 1 day delivery the absolute least they could do would be to deliver it LATE on Saturday. But nope, unless you pay extra (which I already did) they won’t deliver till Monday. 1 day delivery that takes 5 days.

 – About 1 Week ago.

I just spoke with a customer service REP and I say that lightly because I got no service! A package that normally takes 3 days won't get to me for well over a week! She says they have the package...

I just spoke with a customer service REP and I say that lightly because I got no service! A package that normally takes 3 days won't get to me for well over a week! She says they have the package but since the place is closed over the weekend it will take that long. So, you open Monday and I still won't get my package until Friday! So disappointed! Note to self: request another carrier next time, won't hurt to try someone else to give them a chance, you never know, can't be worse.

 – About 1 Week ago.

I order via 1 day airmail on Wednesday. The package is supposed to be delivered Friday. On Friday I check the website and UPS states that my package was delayed because of an airline delay. Sure, ok....

I order via 1 day airmail on Wednesday. The package is supposed to be delivered Friday. On Friday I check the website and UPS states that my package was delayed because of an airline delay. Sure, ok. Except for the fact that clearly they never sent it on a plane, which you can tell from reading the tracking details.

 – About 1 Week ago.

So called two day shipping by Amazon is out the window with UPS. If you consider getting your package at 5:00 p.m. on the second day your good. I don't. I have asked to placed on a different...

So called two day shipping by Amazon is out the window with UPS. If you consider getting your package at 5:00 p.m. on the second day your good. I don't. I have asked to placed on a different route that I was on in the past where I actually got packages around 10:00 a. m. Well that went nowhere. NOW they just sent my package to another city down the road just about four miles away. They still did not come back to drop my package. Because it's Friday it means that I won't get it until Monday night. In all it was supposed to be here on Thursday meaning my two day shipping will be SIX day. Grrr!

 – About 1 Week ago.

Is BigJim connected to the San Francisco incident? A user from browncafe told me that Jim was stealing packages of sex toys from several Ups hubs in California....

Is BigJim connected to the San Francisco incident? A user from browncafe told me that Jim was stealing packages of sex toys from several Ups hubs in California.

 – About 1 Week ago.

Ups should stop supporting bigjim. Ups should concentrate on delivering items on time instead of monitoring this website. BigJim must be in the pocket of Ups management. I think BigJim is the person...

Ups should stop supporting bigjim. Ups should concentrate on delivering items on time instead of monitoring this website. BigJim must be in the pocket of Ups management. I think BigJim is the person that is monitoring this website and trying to hack the users here.

 – About 1 Week ago.

My package from hongkong to malaysia took 16 day WTF !! normally 3 days .WTF UPS !!!...

My package from hongkong to malaysia took 16 day WTF !! normally 3 days .WTF UPS !!!

 – About 1 Week ago.

Maybe not hacked, but definitely monitored by UPS.

Any company that spends several thousands of $$$ on one employee that is 4-clicks over. Certainly monitor these websites.

Maybe not hacked, but definitely monitored by UPS.

Any company that spends several thousands of $$$ on one employee that is 4-clicks over. Certainly monitor these websites.

The owner of BrownCafe had/has a father & husband retired at UPS with a great deal of UPS Shares.

You'd never convince UPSer's it's not married to the company.

 – About 1 Week ago.

I purchased sneakers from StockX and they shipped them out 3 days later still no shipping updates the worst part is the package is coming from 2 hours away. I called UPS and they said the seller...

I purchased sneakers from StockX and they shipped them out 3 days later still no shipping updates the worst part is the package is coming from 2 hours away. I called UPS and they said the seller hasn't shipped but they have.

 – About 1 Week ago.

Someone from browncafe is trying to hack my computer....

Someone from browncafe is trying to hack my computer.

 – About 1 Week ago.

BigJim from browncafe was caught using a customer's garden hose to give himself an enema. Jim was never disciplined....

BigJim from browncafe was caught using a customer's garden hose to give himself an enema. Jim was never disciplined.

 – About 1 Week ago.

I hate ups! Apparently they attempted a delivery and the address was wrong but it wasn't. I call and correct them then I receive a call later asking to correct the address again. I'm stuck on...

I hate ups! Apparently they attempted a delivery and the address was wrong but it wasn't. I call and correct them then I receive a call later asking to correct the address again. I'm stuck on the phone with some moron who doesn't even understand English and keeps reading the address wrong. After telling the twat numerous times I'll just pick it up says they will attempt a delivery tomorrow. I don't trust these assholes and I needed my package today. f%@k ups

 – About 1 Week ago.

I have no Jim stories to add today.

Anybody experience some poor UPS service today they'd like to share?...

I have no Jim stories to add today.

Anybody experience some poor UPS service today they'd like to share?

 – About 1 Week ago.

Tennis ball through a hose? Damn. That is powerful suction. Makes you wonder what else Big Jim was doing....

Tennis ball through a hose? Damn. That is powerful suction. Makes you wonder what else Big Jim was doing.

 – About 1 Week ago.

I got my 39-years in and not one day in those 4-decades where I couldn't suck a tennis ball through a garden hose....

I got my 39-years in and not one day in those 4-decades where I couldn't suck a tennis ball through a garden hose.

 – About 1 Week ago.

I think big Jim likes his chocolate milk with Cream corn.
...

I think big Jim likes his chocolate milk with Cream corn.

 – About 1 Week ago.

Ol' Big Jim & the Twins likes his cream corn Skippy-style ov'r yonder there @ the Chitty Spoon! ...

Ol' Big Jim & the Twins likes his cream corn Skippy-style ov'r yonder there @ the Chitty Spoon!

 – About 1 Week ago.

Jim from browncafe was found with naked pictures of Hugh Heffner loaded onto his Ups company laptop computer....

Jim from browncafe was found with naked pictures of Hugh Heffner loaded onto his Ups company laptop computer.

 – About 1 Week ago.

Jim from browncafe farted....

Jim from browncafe farted.

 – About 1 Week ago.

I've noticed a steep decline in UPS customer service & quality since Jim over there at BrownCafe retired....

I've noticed a steep decline in UPS customer service & quality since Jim over there at BrownCafe retired.

 – About 1 Week ago.

UPS ONTARIO, CA. YOU PIECES OF SHIT! Get a notification saying business was not open during delivery, delivery rescheduled. UHHH if we are not open, then why tf is the main office lobby open? f%@kin...

UPS ONTARIO, CA. YOU PIECES OF SHIT! Get a notification saying business was not open during delivery, delivery rescheduled. UHHH if we are not open, then why tf is the main office lobby open? f%@kin idiots didn't even try to deliver the part I needed today.

 – About 1 Week ago.

UPS is delaying my husband in receiving his medication for brain cancer. CVS Caremark should have used Fed Ex....

UPS is delaying my husband in receiving his medication for brain cancer. CVS Caremark should have used Fed Ex.

 – About 1 Week ago.

Ordered something online on Saturday, and my "estimated delivery" is for Wednesday 11th. Checked my tracking and apparently it arrived at the post office in a town 20 mins away from mine. &...

Ordered something online on Saturday, and my "estimated delivery" is for Wednesday 11th. Checked my tracking and apparently it arrived at the post office in a town 20 mins away from mine. & That was like 5 or 6AM. So now I guess it just sits there... Eventually ending up in my town's post office a mere 15-20 mins away... Til tomorrow. We'll see...

 – About 1 Week ago.

Paid for Saturday day delivery by noon. Tuesday and my daughter still has no package. Excuses yesterday ranged from held for security check and they have no idea what that means to we will have...

Paid for Saturday day delivery by noon. Tuesday and my daughter still has no package. Excuses yesterday ranged from held for security check and they have no idea what that means to we will have someone call you - didn't happen. Today it's the driver couldn't find the address to your location - umm mapquest? Umm it's 7 miles from your warehouse in this state) , to TSA (its random and out of their control) had it and held it , to we tried to deliver yesterday but your facility was closed - hello, it's a Navy base , to it's on the truck today. and if I want to
Pursue a refund have to go to
Store

 – About 1 Week ago.

They took away the "privilege" of see what they are charging me from their web site unless I go to electronic billing. (They already automatically bill my cred card). There is no menu pick to...

They took away the "privilege" of see what they are charging me from their web site unless I go to electronic billing. (They already automatically bill my cred card). There is no menu pick to talk to a billing person. It took me 3 hours to get an updated monthly bill from UPS.

This all started when one employee shipped a package that we normally ship through SpeeDee. UPS saw this 47 box of air and bill me an additional $70 for being oversize then the charged me for shipping 256 additional pounds. When I called I wondered where they got the weight from. They said the weight was based on the package size, ODD. Why do I have to put in a weight if they are going to assume a weight based on size.

Next they gigged me for shipping parcels that were not in a box.

When I called they said since this was the first time they would adjust the bill but did not tell me what they would adjust it to. This started the mess to find out what the heck they are charging me.

Time to move on.

 – About 2 weeks ago.

Jim from browncafe pooped his pants and his wife wiped his butthole....

Jim from browncafe pooped his pants and his wife wiped his butthole.

 – About 2 weeks ago.

Do women fart?...

Do women fart?

 – About 2 weeks ago.

Ups has very poor service at their Sweetwater hub in Stafford Texas....

Ups has very poor service at their Sweetwater hub in Stafford Texas.

 – About 2 weeks ago.

UPS just lost the second package to me in two months. The shipped items were one of a kind. I will get my money back but not the items I ordered. Called the 800 number and their representative lied...

UPS just lost the second package to me in two months. The shipped items were one of a kind. I will get my money back but not the items I ordered. Called the 800 number and their representative lied to me and said it would arrive today. It did not and I called UPS again and they said it was lost. The shipper said that in 9 of 10 cases the lost shipment is never recovered. Very poor service from UPS.

 – About 2 weeks ago.

They close early Saturday so i get there and nothing in my box...as soon as they close the window, a package slip shows up in my box. Today is another post office holiday, I have to go back to work...

They close early Saturday so i get there and nothing in my box...as soon as they close the window, a package slip shows up in my box. Today is another post office holiday, I have to go back to work tomorrow for the rest of the week. Very frustrating to deal with incompetence
.

 – About 2 weeks ago.

Browncafe is planning a dose attack against upssux. They don't like the truth that is being told....

Browncafe is planning a dose attack against upssux. They don't like the truth that is being told.

 – About 2 weeks ago.

Ups employs illegal aliens from Mexico....

Ups employs illegal aliens from Mexico.

 – About 2 weeks ago.

browncafe is run by a bunch of ups fanboys that like to wipe the anus of ceo david abney...

browncafe is run by a bunch of ups fanboys that like to wipe the anus of ceo david abney

 – About 2 weeks ago.

You don't tug on Superman's cape. You don't spit into the wind. You don't pull the mask off the ol' Lone Ranger and you don't believe a word from JIM. a-do-da-dee-dee-dee...

You don't tug on Superman's cape. You don't spit into the wind. You don't pull the mask off the ol' Lone Ranger and you don't believe a word from JIM. a-do-da-dee-dee-dee

 – About 2 weeks ago.

The female butthole smells better than the male butthole....

The female butthole smells better than the male butthole.

 – About 2 weeks ago.

Jim from browncafe likes being pegged by his wife....

Jim from browncafe likes being pegged by his wife.

 – About 2 weeks ago.

You can see from "Jim" over there at Brown Cafe how the SF incident happened.

I gotta big coxx & a lotta UPS Stock! ...

You can see from "Jim" over there at Brown Cafe how the SF incident happened.

I gotta big coxx & a lotta UPS Stock!

 – About 2 weeks ago.

I will add this,, It is one thing to be slow at delivering items. It gets worse when the items are still delivered slow even if the customer is paying extra for overnight, next day air, or second day...

I will add this,, It is one thing to be slow at delivering items. It gets worse when the items are still delivered slow even if the customer is paying extra for overnight, next day air, or second day air. The customer is paying extra money for faster shipping and Ups still doesn't deliver on time. I think the federal government should investigate Ups for fraud.

 – About 2 weeks ago.

Ups was so slow in delivering my last package. I complained to them. They said that operating conditions were slowing delivery. I didn't think sunny weather slowed delivery. I then got angry and...

Ups was so slow in delivering my last package. I complained to them. They said that operating conditions were slowing delivery. I didn't think sunny weather slowed delivery. I then got angry and started yelling at a Ups supervisor on the phone. Later that day , they handed off my package to the local USPS and it was delivered that day. Why could Ups not deliver it when the post office was capable of doing it timely? It is bullshit like this that makes people hate Ups. To make matters worse, my package was prescription medication. Ups doesn't care.

 – About 2 weeks ago.

I've been waiting for a package for three weeks, it's been in the local post office for one week, why does it take so long to deliver? It's one package omg!...

I've been waiting for a package for three weeks, it's been in the local post office for one week, why does it take so long to deliver? It's one package omg!

 – About 2 weeks ago.

First time commenting, I have never witnessed such incompetence... Issues with 2 packages and one was time sensitive medicine! I have been trying to receive package for 2 days. Already went to the...

First time commenting, I have never witnessed such incompetence... Issues with 2 packages and one was time sensitive medicine! I have been trying to receive package for 2 days. Already went to the pick up facility twice.

“It’s at the warehouse ready for pick up”.

“No, ma’am, it’s not here, It’s on the truck”

“Oh, it is here at the facility but it’s marked for delivery so you can’t take it home with you, go home and it should be delivered soon”

Brutal. I just want my shit,

 – About 2 weeks ago.

Apparently, if you pay to ship a package Next Day Air on a Thursday, you also need to pay for Saturday delivery just in case their driver is a lazy incompetent moron. Ridiculous. Oh, by the way, this...

Apparently, if you pay to ship a package Next Day Air on a Thursday, you also need to pay for Saturday delivery just in case their driver is a lazy incompetent moron. Ridiculous. Oh, by the way, this loser couldn't knock on my door on Friday, when I was home all day waiting for him. I hated UPS years ago, but stupidly thought they may have changed. Instead, I let T-Mobile ship my replacement phone through these sh**heads. A huge mistake that I WILL NOT be repeating. EVER. I don't care if I have to pay more to have my packages shipped through ANYONE else. Just when I thought that no company could possibly have worse customer service than Comcast Xfinity, but UPS blew the doors off this contest. Live and learn, right?

 – About 2 weeks ago.

Oh, there is more than one address of the same designation? Better not check the apartment number or contact the residence of the wrong location. How the f%@k can you f%@k-up delivering to a location...

Oh, there is more than one address of the same designation? Better not check the apartment number or contact the residence of the wrong location. How the f%@k can you f%@k-up delivering to a location that you've been delivering to for 5 years?

 – About 2 weeks ago.

WHY UPS WHY. Either leave my package at my door or hold at pickup point. It's really THAT SIMPLE. ...

WHY UPS WHY. Either leave my package at my door or hold at pickup point. It's really THAT SIMPLE.

 – About 2 weeks ago.

"Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination city." This is the piss-poor explanation why my overnight...

"Due to operating conditions, your package may be delayed. / The package will be forwarded to a UPS facility in the destination city." This is the piss-poor explanation why my overnight package will take 5 days to deliver instead of 1. And that's if they deliver on Monday like they promised. On top of that, I had to call UPS to find out when it will actually arrive and the UPS support person hung up on me because I was upset at the 4 day delay. HORRIBLE!!! It better not arrive later than Monday morning because otherwise, it will cost 3 people a lot of money and grief.

 – About 2 weeks ago.

Full-Time supervisors, loafing, deliverying, working customer counter. The ultimate concubine.

Instead of paying a FT employee $90k a year, the Supe makes $70k and does the same work,...

Full-Time supervisors, loafing, deliverying, working customer counter. The ultimate concubine.

Instead of paying a FT employee $90k a year, the Supe makes $70k and does the same work, plus his own.

It's a win/win for the division/district and the employee they replaced.

FT Supervisors are easy targets because the major majority are just bullies. So they enjoy being screwed. Everybody else is laughing at them and then took their pension away and added Saturday to their work week. No job security at all. Haha

 – About 2 weeks ago.

I'll show management! If they want to ride my ass. I will be perfect on my 340 methods! I'll show those assholes and if they keep harrassing me. I will file a grievance on them so quick...

I'll show management! If they want to ride my ass. I will be perfect on my 340 methods! I'll show those assholes and if they keep harrassing me. I will file a grievance on them so quick it'll make their heads spin and in 2018 they'll be forced to quit picking on me. That'll teach 'em!

 – About 2 weeks ago.

I live in Mexico. The tracking page says that 1. the package is in Guadalajara (about an hour away) 2. It is scheduled to be delivered tomorrow 3. It is scheduled for early delivery today. 4. It...

I live in Mexico. The tracking page says that 1. the package is in Guadalajara (about an hour away) 2. It is scheduled to be delivered tomorrow 3. It is scheduled for early delivery today. 4. It is "in transit" not "out for delivery". So, do I wait at home all day for a package that's not out for delivery although the page says that it will be delivered today?

UPS tracking is FAR FAR inferior to FedEx tracking, which is accurate and will notify me by email or SMS of the status of my package. UPS says they don't offer that service in my area. What area is email?

I order many things from Amazon and the only thing worse than UPS for shipping is USPS because it then enters the Mexican mail system. Even the Mexican mail system tracking page is superior to UPS.

AND on the UPS web site there are all sorts of buttons for "email us" but it's not possible to email them. All you get is lists of solutions to problems you don't have. And more buttons to "email us".

UPS sucks.

 – About 2 weeks ago.

Female Ups drivers change their tampons inside the trucks and they don't wash their hands. I had blood dripping on a package....

Female Ups drivers change their tampons inside the trucks and they don't wash their hands. I had blood dripping on a package.

 – About 2 weeks ago.

I have it set up so that my packages go automatically to a UPS pick up point because UPS refuses to leave them at my door. I should have received a package today (I pay for 2-day shipping for a...

I have it set up so that my packages go automatically to a UPS pick up point because UPS refuses to leave them at my door. I should have received a package today (I pay for 2-day shipping for a reason) but UPS said "You have a package on the way, but it cannot go to a UPS Access Point because of a restriction. We will attempt delivery to your address." I'm never home during the day. How am I supposed to receive my package if UPS refuses to leave it at my home or hold it at a pickup point????

 – About 2 weeks ago.

Heart goes out to the Japanese lady that worked over 100 hours in the months leading up to her suicide on Christmas.

Can you imagine over 100 hours overtime from say Nov. 15th to January...

Heart goes out to the Japanese lady that worked over 100 hours in the months leading up to her suicide on Christmas.

Can you imagine over 100 hours overtime from say Nov. 15th to January 15th?

 – About 2 weeks ago.

UPS moronic pickup window opening hours in Concord CA; only open from 1PM to 5:30PM Monday thru Friday, REALLY? Why do you think I have to go pick up the package myself? BECAUSE every attempt they...

UPS moronic pickup window opening hours in Concord CA; only open from 1PM to 5:30PM Monday thru Friday, REALLY? Why do you think I have to go pick up the package myself? BECAUSE every attempt they tried to deliver the package I was at work. Do they think this pickup window opening hours will help customers?. I think they are trying to force customers to change their delivery time so they can charge additional fees. Use FEDEX or USPS instead next time.

 – About 2 weeks ago.

Ask yourself. Does your management team like you?

More than 2,000 Japanese killed themselves due to work-related stress in the year to March 2016, according to the government, while...

Ask yourself. Does your management team like you?

More than 2,000 Japanese killed themselves due to work-related stress in the year to March 2016, according to the government, while dozens of other victims died from heart attacks, strokes and other conditions brought on by spending too much time at work.

 – About 2 weeks ago.

** THIS JUST OUT **
Japanese females are dying in high numbers from excessive overtime. Suicide is also linked to all the
overtime.

** CORPORATE GREED **

They...

** THIS JUST OUT **
Japanese females are dying in high numbers from excessive overtime. Suicide is also linked to all the
overtime.

** CORPORATE GREED **

They don't really care about your health. You're just a #, a machine that can be replaced immediately.

Sado's death was made public by her employer this week but is expected to increase pressure on the country's work standards that lead to an alarming number of deaths, according to the Guardian. Last year, a young advertising agency employee's death was ruled as karoshi and in 2015, 24-year-old Matsuri Takahashi killed herself because of work-related stress after putting in over 100 hours of overtime in the months leading up to her Christmas Day suicide.

"I want to die," Takahashi posted on social media, according to the news site. "I'm physically and mentally shattered."

 – About 2 weeks ago.

I will literally watch the UPS truck drive past my house and then minutes later, get the "delivery attempted" message and have to pick it up at the local UPS store. They also just lost my...

I will literally watch the UPS truck drive past my house and then minutes later, get the "delivery attempted" message and have to pick it up at the local UPS store. They also just lost my f%@king Nintendo switch

 – About 2 weeks ago.

UPS are lying pieces of shit. f%@k all of them....

UPS are lying pieces of shit. f%@k all of them.

 – About 2 weeks ago.

UPS drivers across the nation are up right now because of stress from the job. Can't sleep, they're up all throughout the night.

They're stuck in this job. They hate it....

UPS drivers across the nation are up right now because of stress from the job. Can't sleep, they're up all throughout the night.

They're stuck in this job. They hate it. Company knows they're saddled with mortgages, child support and rising heslthcare. Management enjoys the beat down. They look at them all as 'worthless Teamsters'.

If you're 17 reading this. STAY IN SCHOOL! Become an computer tech, sell insurance, work at Ed Jones. Anything but here.

 – About 2 weeks ago.

I have to pay a 300 dollar COD with a f%@king cheque because the depot at my location does not accept cash or debit....

I have to pay a 300 dollar COD with a f%@king cheque because the depot at my location does not accept cash or debit.

 – About 2 weeks ago.

My foot long double don't still hasn't arrived. I ordered it 9-23-17 and I paid for second day air delivery. The dildo package is stuck at a Ups hub in Richmond Virginia. Ups told me it is in...

My foot long double don't still hasn't arrived. I ordered it 9-23-17 and I paid for second day air delivery. The dildo package is stuck at a Ups hub in Richmond Virginia. Ups told me it is in a trailer but they can't find the trailer? What is going on?

 – About 2 weeks ago.

I ordered a package a while ago with 2-3 day shipping. It was supposed to arrive on the 26th, and it hasn't come. It landed in a town near me and hasn't moved for like 4 days. I tried picking...

I ordered a package a while ago with 2-3 day shipping. It was supposed to arrive on the 26th, and it hasn't come. It landed in a town near me and hasn't moved for like 4 days. I tried picking up my delivery but their website sucks and it's not letting me.

 – About 2 weeks ago.

One frustrating service from UPS is their residential Next Day Air Saver. The guarantee is just the end of next business day. Customers pay extra for this service even with companies that provide...

One frustrating service from UPS is their residential Next Day Air Saver. The guarantee is just the end of next business day. Customers pay extra for this service even with companies that provide 'Free Delivery'. Every business day nationwide over 100,000 of those Next Day Savers are delivered after 7pm. That is too late.

FedEx discounted Overnight service rarely delivers theirs after 6pm.

Customers pay for the premium service because they need it for a company dinner, birthday party, school carnival, medication refill, mechanical part etc,etc.

Receiving those packages at 7:15 or 9pm is just too late.

That service should be guaranteed by no later than 5:30pm.

JMHO

 – About 2 weeks ago.

UPS intentionally delays packages while still taking customer's money. This increases profits. It is similar to oil change places like Jiffy Lube that charge for crap that they don't really...

UPS intentionally delays packages while still taking customer's money. This increases profits. It is similar to oil change places like Jiffy Lube that charge for crap that they don't really do.

 – About 2 weeks ago.

Actually where I live UPS has been terrific! Fedex Is the one I loathe. I avoid using them at all costs. UPS is very dependable unless the regulars are on vacay. That is the only time they don't...

Actually where I live UPS has been terrific! Fedex Is the one I loathe. I avoid using them at all costs. UPS is very dependable unless the regulars are on vacay. That is the only time they don't always get it right. Generally I have been treated very well by the company.

 – About 2 weeks ago.

at the speed ups delivers their packages im sure i could WALK them to their destination faster and still have time to stop and take a shit ...

at the speed ups delivers their packages im sure i could WALK them to their destination faster and still have time to stop and take a shit

 – About 2 weeks ago.

Why does it take all day to get your package delivered? I think ups overstuffs their trucks
...

Why does it take all day to get your package delivered? I think ups overstuffs their trucks

 – About 3 weeks ago.

UPS charges too much in relation to their slow delivery....

UPS charges too much in relation to their slow delivery.

 – About 3 weeks ago.

Between Nov. 19 and Dec. 2 this year, UPS says it will add a 27-cent charge on all ground packages sent to homes. Those dates include Black Friday, which is Nov. 24, and Cyber Monday, which is Nov....

Between Nov. 19 and Dec. 2 this year, UPS says it will add a 27-cent charge on all ground packages sent to homes. Those dates include Black Friday, which is Nov. 24, and Cyber Monday, which is Nov. 27.

Consumers then get a two-week reprieve from the additional charge, but the fee makes a comeback to usher in the final holiday rush.

UPS says from Dec. 17 to Dec. 23, it will charge an extra 27 cents for each ground shipment, 81 cents for next-day air and 97 cents for two- or three-day delivery.

 – About 3 weeks ago.

Good News! Happy News to Cheer You Guys Up!

UPS stock closed today at it's all-time high! :-)...

Good News! Happy News to Cheer You Guys Up!

UPS stock closed today at it's all-time high! :-)

 – About 3 weeks ago.

We have no idea wtf ups is...

We have no idea wtf ups is

 – About 3 weeks ago.

Ups store and ups r 2 separate divisions we don't know anything about them...

Ups store and ups r 2 separate divisions we don't know anything about them

 – About 3 weeks ago.

It's like they purposely miss u when ur home...

It's like they purposely miss u when ur home

 – About 3 weeks ago.

Ups should just go out of business...

Ups should just go out of business

 – About 3 weeks ago.

"Fortunate I have a job where I can work 60 hours and get a solid check.

Unfortunately I don't want 60 god damn hours I want 50 max. I also don't want to be out past 7:30...

"Fortunate I have a job where I can work 60 hours and get a solid check.

Unfortunately I don't want 60 god damn hours I want 50 max. I also don't want to be out past 7:30 every day but I am. I literally hate this job but what else am I going to do.. I'm in too deep."

 – About 3 weeks ago.

Ups forces their drivers to wear adult diapers because they don't want the drivers to stop for a restroom break....

Ups forces their drivers to wear adult diapers because they don't want the drivers to stop for a restroom break.

 – About 3 weeks ago.

Package out for delivery at 6:00AM and never delivered that same day. UPS you really are sucker. DIE UPS DIE!...

Package out for delivery at 6:00AM and never delivered that same day. UPS you really are sucker. DIE UPS DIE!

 – About 3 weeks ago.

The gasoline burning ups vans produce less power while getting worse fuel economy than the mercedes diesel powered fedex vans. Modern diesel engines like the one used in the Mercedes vans burn very...

The gasoline burning ups vans produce less power while getting worse fuel economy than the mercedes diesel powered fedex vans. Modern diesel engines like the one used in the Mercedes vans burn very cleanly and produce plenty of power.

 – About 3 weeks ago.

The mercedes vans that FedEx uses are low emission clean diesels that get very good fuel economy and produce more power than the gasoline guzzling ups vans,...

The mercedes vans that FedEx uses are low emission clean diesels that get very good fuel economy and produce more power than the gasoline guzzling ups vans,

 – About 3 weeks ago.

Non Union FedEx employee posted this on BrownCafe. I guess FedEx vans are made by Mercedes.

"How many would transfer at full pay, if offered ? (From FedEx to UPS) I for one would not....

Non Union FedEx employee posted this on BrownCafe. I guess FedEx vans are made by Mercedes.

"How many would transfer at full pay, if offered ? (From FedEx to UPS) I for one would not. I'll take my $29.82
Mercedes with AC and great heat
6:50 am start time
50-55 hrs a weak
2 pensions at 60 totaling $3200
Hand cart with cob-webs
Manager I like"

 – About 3 weeks ago.

UPS pushes and abuses their employees because there are not enough employees or vehicles to move the amount of packages that they move. That's why they overstuff trucks and that's why...

UPS pushes and abuses their employees because there are not enough employees or vehicles to move the amount of packages that they move. That's why they overstuff trucks and that's why packages stay stuck on trucks without getting delivered.

 – About 3 weeks ago.

Physical and what is never mentioned the mental & emotional harm the drive for $90k over a career.

Go to BrownCafe and see. These long-term employees aren't half the person they once...

Physical and what is never mentioned the mental & emotional harm the drive for $90k over a career.

Go to BrownCafe and see. These long-term employees aren't half the person they once were. Alcoholism, unhappiness, anger, revengeful and uncaring thoughts. It's a mental disease from corporate all the way down the line. You can see the shift after their 7th to 10th year.

Not one retiree is 3/4 the person they once were. It's like a slow brain eating disease. Most don't even know it.

 – About 3 weeks ago.

"Guaranteed 17.5 hours pay
Handler pay was decent 13.80/hr
Loading cans
Sprinters with A/C
I loved my FedEx jacket
Cookouts every month all you can eat.

"Guaranteed 17.5 hours pay
Handler pay was decent 13.80/hr
Loading cans
Sprinters with A/C
I loved my FedEx jacket
Cookouts every month all you can eat.
Benefits after 90 days"

 – About 3 weeks ago.

Ups drivers poop and pee inside the trucks due to lack of access to a bathroom

...

Ups drivers poop and pee inside the trucks due to lack of access to a bathroom

 – About 3 weeks ago.

Package was on the truck for delivery today at 9.21am. At 6.51pm I get a message saying 'due to local operating conditions your package has been delayed' - in f%@king San Diego. It's been...

Package was on the truck for delivery today at 9.21am. At 6.51pm I get a message saying 'due to local operating conditions your package has been delayed' - in f%@king San Diego. It's been 80 degrees and sunny all day... tough delivering in those conditions, I'm sure. Wankers.
Either it was never on the truck, in which case the UPS tracking is lying, or the delivery driver is a lazy shit. Either way, UPS, you suck.

 – About 3 weeks ago.

Ceo abney from ups is teaming with the union to cheat the warehouse employees out of pay and stripping them of healthcare benefits....

Ceo abney from ups is teaming with the union to cheat the warehouse employees out of pay and stripping them of healthcare benefits.

 – About 3 weeks ago.

"I was a letter carrier at USPS and now work for UPS.

More specifically....I was a a T.E. at USPS. The union royally screwed us by getting rid of that job title and changing it to...

"I was a letter carrier at USPS and now work for UPS.

More specifically....I was a a T.E. at USPS. The union royally screwed us by getting rid of that job title and changing it to C.C.A so they could cut $5.95/hr from us. I'm a cover driver at UPS now and make $25.21/hr.

With that said, UPS is 10 times harder and worse than USPS. Seriously. I'm not the type that likes to give advice because people are different (you might like UPS, I dunno) but I'm pretty adamant on this subject. lol. Delivering mail I remember thinking "damn the UPS guy has it easy, he just drives around mostly while I'm walking all these loops". Boy was I wrong. Getting in/out of that truck 180 times a day by itself is a lot of wear and tear on the body. Every day is overwhelming, these trucks don't go out half empty, or even full...they are WAY OVER full every fricken day pretty much.

It was a probably a mistake for me to leave USPS (although I'm not sure how I would have afforded my mortgage).

You would likely work Saturdays as a new UPS driver delivering next day air. If you have cover drivers their, it's likely you would work only a couple days a week then Saturday.

I know USPS has no OT list....no more than 8 hours or you can grieve it....UPS's "list" is ridiculous...it's 9.5. Here, that puts you clocking out at 7:15, not much time for a life. I remember clocking out almost every day at 4:30 for one summer at USPS, man it was awesome.

I could say a lot more but this is too long already. I encountered some harassment at USPS...the Postmaster stood behind me my first couple days as a CCA while I was casing mail...I didn't know the route...of course I was slow casing it. Then he drove by me multiple times on the road. But the harassment at UPS is WAY worse!

I probably make $3/hr more now but it's seriously not worth it. Not even close. Not to me anyways. I have delivered to that postmaster and see letter carrier friends every day. I just act like I made a great decision and UPS is great, lol. If UPS was a 8 or 9 hour job and was done around 5:00 it would be a different world to me probably. But I often don't get home til 8:00 or 9:00 at night at UPS.

We've had 2 drivers quit within the last couple weeks. In my center I'm sure over 100 people have quit since I've been there...I'm including preloaders, supervisors etc. but that should tell you something. It's not a good place to work. That's my opinion anyways."

 – About 3 weeks ago.

UPS's biggest problem is they mix regular packages with packages that were ordered with next day and 2 day shipping. They throw these packages onto the same trailers. That is why so many packages...

UPS's biggest problem is they mix regular packages with packages that were ordered with next day and 2 day shipping. They throw these packages onto the same trailers. That is why so many packages don't get delivered on time. Their trailer policy is stupid. FedEx doesn't do this and neither does USPS.

 – About 3 weeks ago.

So I had to do an RMA for a graphics card. Now, you might think it isn't important because it is a 1080 TI FE, but it really is. My life and work are on the pc. My gpu is a helpful renderer, and...

So I had to do an RMA for a graphics card. Now, you might think it isn't important because it is a 1080 TI FE, but it really is. My life and work are on the pc. My gpu is a helpful renderer, and well now I had to send it in. So I chose to go through USPS, because well fast 2 day shipping and best tracking honestly. It gets there late night. Tuesday, get email my new gpu will be sent to me through UPS. Okay cool. Shipping info comes. Says it will arrive 10/02/17.... Well, to save time, it is here. Not at my house, but on a trailer at the place 6 minute walk to. I called and emailed about picking it up today, Saturday, since the gpu manufactuer didnt choose saturday shipping. Their lazy asses said, "Trailer isnt unloaded and wont be till monday. You can file a pickup request though, but you can't pick it up till 10/02/17" mother f%@ker, I will litterally unload the damn trailer how you want it in less than 1 hour, AND take my package without asking for payment. I unloaded trailers 12+ hrs a day 4-6 days a week and they were fully loaded trailers of both groceries, heavy metal machinery and cardboard for recycling. But yall dont want to risk over paying a worker or two to unload the trailer. Their only trailer they have there, and won't get one till Monday or Tuesday. They tried 3 excuses of why they don't unload it. Only reasonable one is, "They all have families to be with." Yeah, and they all need money too, ffs.

TL;DR packages is a 6 minute walk and I can't get it because they no wanna unload trailer.

 – About 3 weeks ago.

Ups ceo abney makes himself rich at the expense of paying his employees the bare minimum
...

Ups ceo abney makes himself rich at the expense of paying his employees the bare minimum

 – About 3 weeks ago.

"You know you can file on them loading you up those two days. Just because 9.5 regards only two days going over for them to fix it, doesn't mean they can F you Monday and Tuesday. It should be...

"You know you can file on them loading you up those two days. Just because 9.5 regards only two days going over for them to fix it, doesn't mean they can F you Monday and Tuesday. It should be consistent all week. Look it up.

And on a side note. I work out of the same building as the shooting that took place and allegedly he was disgruntled about excessive OT. You think that would change things around here but it's only gotten worse. Don't expect anything from these greedy garbage people. File and stick up for yourself. They can't fire you for grieving"

 – About 3 weeks ago.

Got this story from a member at BrownCafe. Searched his name & the word "bar". 12-pages of posts. I found this.

"Not even a mention at the a.m. on my last day--I wasn't...

Got this story from a member at BrownCafe. Searched his name & the word "bar". 12-pages of posts. I found this.

"Not even a mention at the a.m. on my last day--I wasn't expecting it so it wasn't a surprise. Turned out to be just another day at Brown. Punched out and went to the bar. Did have one hell of a retirement party (paid for by my wife and me) about a week later. Four 16 gallon kegs of beer, a 265 pound pig on the roaster, a burning of the brown clothes in a humongous bon-fire and all night camping for the guests (somewhere around 200 of them). As my good-bye present to UPS I put all my party trash (including the pig carcuss) in the UPS dumpster on Sunday afternoon. Found out later they didn't like that."

 – About 3 weeks ago.

I heard that ups ceo abney has terrible farts....

I heard that ups ceo abney has terrible farts.

 – About 3 weeks ago.

I feel sorry for the companies that use ups to ship to customers. These companies get complaints against them because ups messes up deliveries. The customers should be blaming ups not the companies...

I feel sorry for the companies that use ups to ship to customers. These companies get complaints against them because ups messes up deliveries. The customers should be blaming ups not the companies that use and depend on ups. Ups needs an overhaul. They have to many excuses for poor service.

 – About 3 weeks ago.

Usually Apple Court gets those double dongs out "Rush" 2-Day delivery. Don't pay for Next Day unless you have too. Always good to have a cuke or two on standby during those Acts of God...

Usually Apple Court gets those double dongs out "Rush" 2-Day delivery. Don't pay for Next Day unless you have too. Always good to have a cuke or two on standby during those Acts of God trying times.

 – About 3 weeks ago.

I ordered a foot long double dong dildo vibrating anal sex toy on 9-23-17 . I paid for next day air shipping. My package is still stuck at a ups hub in Richmond Virginia. Why does ups take your money...

I ordered a foot long double dong dildo vibrating anal sex toy on 9-23-17 . I paid for next day air shipping. My package is still stuck at a ups hub in Richmond Virginia. Why does ups take your money when they can't deliver ?

 – About 3 weeks ago.

Ups is absolute dog shit for a shipping service because of them taking 2 weeks to ship something 1 state away like how the f%@k u ups whores not gonna bring my stuff on the day u said u were like f%@k...

Ups is absolute dog shit for a shipping service because of them taking 2 weeks to ship something 1 state away like how the f%@k u ups whores not gonna bring my stuff on the day u said u were like f%@k ur shit ups usps is better and they still have not dug themselves out of the hole they put themselves in fffuuuccckkk Ups

 – About 3 weeks ago.

Maybe something is wrong with me, but I have always been extremely pleased with UPS! Everything I have ever ordered has been delivered to my house on time, and the worhouseare extremely nice. It's...

Maybe something is wrong with me, but I have always been extremely pleased with UPS! Everything I have ever ordered has been delivered to my house on time, and the worhouseare extremely nice. It's sad to see all of the negative reviews.

 – About 3 weeks ago.

Parcel Stolen, Driver tried to get me to sign for an undelivered Parcel. Driving for UPS must be like Christmas everyday!...

Parcel Stolen, Driver tried to get me to sign for an undelivered Parcel. Driving for UPS must be like Christmas everyday!

 – About 3 weeks ago.

They said my package was delivered and it's not. Apparently someone else named Valeria M. signed for it. Am I supposed to walk the damned neighborhood trying to find Valeria M!?. And I was here!...

They said my package was delivered and it's not. Apparently someone else named Valeria M. signed for it. Am I supposed to walk the damned neighborhood trying to find Valeria M!?. And I was here! My house is small. If he bothered to knock it wasn't very loud, not even the dog barked. He did leave a different delivery, an electronic device, on the porch, in the rain. Apparently he couldn't handle two deliveries. I guess that was too much work.

 – About 3 weeks ago.

UPS Driver vs FedEx Driver

UPS Center; 22-Drivers @ 138 stop average per van including city & rural. Some routes 200 stops, some routes 60-stops= 138 stop average.

FedEx...

UPS Driver vs FedEx Driver

UPS Center; 22-Drivers @ 138 stop average per van including city & rural. Some routes 200 stops, some routes 60-stops= 138 stop average.

FedEx Station; 28-Drivers @ 87 stop average. City & Rural. Some routes 140 stops, some routes 31 stops.

Package average for this UPS Center = 271 pieces per van.

Package average for this FedEx Station = 130 pieces per van.

UPS driver compensated with benefits 36% more than FedEx driver, yet does 110% more productivity generating significantly more revenue and profits for UPS.

Thus UPS stock is trading up higher and split-adjusted UPS trades way higher over it's trading history and pays a much higher dividend yield.

 – About 3 weeks ago.

1. Chemical engineers apply the principles of chemistry, biology, physics, and math to solve problems that involve the production or use of chemicals, fuel, drugs, food, and many other products. They...

1. Chemical engineers apply the principles of chemistry, biology, physics, and math to solve problems that involve the production or use of chemicals, fuel, drugs, food, and many other products. They design processes and equipment for large-scale manufacturing, plan and test production methods and byproducts treatment, and direct facility operations.

Avg. hourly earnings: $49.49

2. Computer network architects design and build data communication networks, including local area networks (LANs), wide area networks (WANs), and intranets. These networks range from small connections between two offices to next-generation networking capabilities such as a cloud infrastructure that serves multiple customers.

Avg. hourly earnings: $49.39

3. Geoscientists study the physical aspects of the Earth, such as its composition, structure, and processes, to learn about its past, present, and future.

Avg. hourly earnings: $51.04

4. Medical and health services managers plan, direct, and coordinate medical and health services. They might manage an entire facility, a specific clinical area or department, or a medical practice for a group of physicians.

Avg. hourly earnings: $50.44

5. Nurse practitioners assess patients, determine the best way to improve or manage a patient's health, and discuss ways to integrate health promotion strategies into a patient's life.

Avg. hourly earnings: $48.88

6. Physician assistants practice medicine on teams with physicians, surgeons, and other healthcare workers. They examine, diagnose, and treat patients.

Avg. hourly earnings: $48.44

7. Postsecondary education administrators oversee student services, academics, and faculty research at colleges and universities. Their job duties vary depending on the area of the college they manage, such as admissions, student life, or the office of the registrar.

Avg. hourly earnings: $48.80

8. Sales engineers sell complex scientific and technological products or services to businesses. They must have extensive knowledge of the products' parts and functions and must understand the scientific processes that make these products work.

Avg. hourly earnings: $51.10

9. Applications software developers design computer applications, such as word processors and games, for consumers. They may create custom software for a specific customer or commercial software to be sold to the general public.

Avg. hourly earnings: $48.98

10. Systems software developers create the systems that keep computers functioning properly. These could be operating systems for computers that the general public buys or systems built specifically for an organization.

Avg. hourly earnings: $52.06

 – About 3 weeks ago.

“Ready for pick up” in both tracking results and a my choice email notice does not actually mean the package is ready for pickup. Apparently the driver never unloaded it or something after the...

“Ready for pick up” in both tracking results and a my choice email notice does not actually mean the package is ready for pickup. Apparently the driver never unloaded it or something after the request was made.

 – About 3 weeks ago.

My wife and i bought a crib from walmart and when ups showed up they just dropped the package on our front door and left. When we realized it had been stolen they said they were not responsible and...

My wife and i bought a crib from walmart and when ups showed up they just dropped the package on our front door and left. When we realized it had been stolen they said they were not responsible and that it was the responsibility of walmart to replace the product. Thank goodness walmart sent us a new one but it was completly stupid to drop off a package and leave and never expect that nobody would take it. I will never have anything sent by them again

 – About 3 weeks ago.

My package has been sitting at the Sweetwater hub in Stafford Texas since 9-20-17. Why hasn't it moved? The flooding is over. This slow service is pathetic....

My package has been sitting at the Sweetwater hub in Stafford Texas since 9-20-17. Why hasn't it moved? The flooding is over. This slow service is pathetic.

 – About 3 weeks ago.

Ups sucks because it is all about their bs numbers. Ups sets unrealistic goals for employees and this causes poor customer service. Customers service is not important at ups - if someone says it is...

Ups sucks because it is all about their bs numbers. Ups sets unrealistic goals for employees and this causes poor customer service. Customers service is not important at ups - if someone says it is - it is P.R. propaganda. The only concern is meeting numbers. Anyone that has ever worked there knows this to be true. The ones that decides the goals blame employees for failure - it's never their goals. A simple example - say you are told to move 50 packages from point a to point b - then they say you have 3 minutes to do it, but it actually takes you 5 minutes. Well, the next day say you have 50 similar packages to move but today they say you only have 1 minute to make up for the previous day - it still takes you 5 minutes of course. What do you think happens from there? Ups does suck.

 – About 3 weeks ago.

One supposed attempt to deliver and off the package goes miles away to an access point that isn't easily accessible (horrible parking and traffic) and a segment of my day is wasted...

One supposed attempt to deliver and off the package goes miles away to an access point that isn't easily accessible (horrible parking and traffic) and a segment of my day is wasted "geocaching" for a package I paid to be deliver to me. Eat a dick UPS.

 – About 3 weeks ago.

If you think being a customer of UPS is bad, try working there. Management are sociopaths, dangerous, drinking and drug-addled, dangerous people. Drunk and high at work and psychotic and emotional...

If you think being a customer of UPS is bad, try working there. Management are sociopaths, dangerous, drinking and drug-addled, dangerous people. Drunk and high at work and psychotic and emotional issues = a bad recipe.

 – About 3 weeks ago.

Try redelivering if I'm not home....you Lazy sods!!!! Worst delivery service ever!!! 1 attempt and then you leave my package at a "drop off location" in the next City!!!! What!!!! Forget...

Try redelivering if I'm not home....you Lazy sods!!!! Worst delivery service ever!!! 1 attempt and then you leave my package at a "drop off location" in the next City!!!! What!!!! Forget you....p.s.

 – About 3 weeks ago.

Employees at BrownCafe are taking notice of our customer issues. 1/2 of the messsages here are from
BC members. You have to sift through the messages to find the real customers who post here....

Employees at BrownCafe are taking notice of our customer issues. 1/2 of the messsages here are from
BC members. You have to sift through the messages to find the real customers who post here. It's my opinion both sites are owned and maintained by 'Cheryl'. This would create the illusion that UPS cares.


"Yeah, I was concerned because someone like literally repeated something I had mentioned just yesterday, in the thread that I said people who aren't employed shouldn't have access to read all the posts on here."


 – About 3 weeks ago.

UPS loses packages because their employees are stealing and doing fraud. This is rampant at the UPS hub in Lexington Kentucky...

UPS loses packages because their employees are stealing and doing fraud. This is rampant at the UPS hub in Lexington Kentucky

 – About 3 weeks ago.

UPS corporate, management & hourlies shaming customers on BrownCafe.

Doesn't seem right....

UPS corporate, management & hourlies shaming customers on BrownCafe.

Doesn't seem right.

 – About 3 weeks ago.

I am in the process of filing a police report for a potential internal theft of my mail package. My package was supposed to have been delivered 09/18 but today is 9/27 and package is still not...

I am in the process of filing a police report for a potential internal theft of my mail package. My package was supposed to have been delivered 09/18 but today is 9/27 and package is still not delivered and is now under lost claims investigation. Last day of investigation is tomorrow 9/28. They told me the package was scanned in twice. How in the world after being scanned twice could a package be lost and not delivered?

I have some important items in my package and it was very important that I receive them. Very upset this happened and I may file a class action suit. I want my package and my items back. With so many who have lost packages by theft or some other means, UPS needs to go under or seriously clean up their act. It is ILLEGAL for an employee or ANYONE to steal someone else's mail. With all the stress of not getting packages and losing $$$ we need to be compensated. These are undue duress and damages.

 – About 3 weeks ago.

UPS SUCKS IN GEORGIA!!!!!!!!!

We are very upset with the UPS SERVICE, this company does not seem to care either, we cannot figure out why they don't just leave your package, and why...

UPS SUCKS IN GEORGIA!!!!!!!!!

We are very upset with the UPS SERVICE, this company does not seem to care either, we cannot figure out why they don't just leave your package, and why are they requiring signatures when no signature is required or needed, just leave our freaking packages, its paid for. How are is that!!!!!!

And we wish you had a complaint section on the UPS page, so you can know how to improve your business so that it is better for the buyer and the seller, you are creating strife, and a bitter root, you are destroying relationships UPS!!!!!!

UPS SUCKS IN GEORGIA!!!!!!!!!!

 – About 3 weeks ago.

UPS SUCKS!!!!!

We live in a nice are and safe neighborhood, baffled, why UPS is really unreliable, this is beginning to make us frustrated, because the drivers keep taking our packages...

UPS SUCKS!!!!!

We live in a nice are and safe neighborhood, baffled, why UPS is really unreliable, this is beginning to make us frustrated, because the drivers keep taking our packages and not leaving them at the address once the items are paid for, these people have no idea how important a package is, someone is expecting, and when, mostly after waiting a whole day for orders, then they may show up and not leave your package, or put it some place you wouldn't want it, like in the grass, we have a bed of ants problem that we try to keep down, the last thing we would want is our package placed there. Our items does not require a signature, but UPS keeps requiring a signature, this is becoming ridiculous, and UPS SUCK!!!!!

 – About 3 weeks ago.

I swear to god. Every god damn time I order something from these f%@kers its late. There guaranteed delivery dates are f%@king lies. Then they go out for delivery and don't f%@king deliver it...

I swear to god. Every god damn time I order something from these f%@kers its late. There guaranteed delivery dates are f%@king lies. Then they go out for delivery and don't f%@king deliver it until the 3rd attempt. Stop holding my goddamn stuff hostage and get it to me now!

 – About 3 weeks ago.

Ups f%@kin sucks...

Ups f%@kin sucks

 – About 3 weeks ago.

Ups sucks. I completely agree...

Ups sucks. I completely agree

 – About 3 weeks ago.

Had to RMA some computer parts, sent them in via USPS priority (2-3) days..all sorts got there in 2 days. The company sent them back using UPS 2nd day air. It's been 4 days now, they send they...

Had to RMA some computer parts, sent them in via USPS priority (2-3) days..all sorts got there in 2 days. The company sent them back using UPS 2nd day air. It's been 4 days now, they send they were coming today and then suddenly rescheduled AGAIN for the next day. I see people always complaining about USPS, but being someone whose been selling things online for years now. Every time I try to give UPS Or FedEx a try for "primium" items expecting better services for the pretty outrageous prices im paying and about 75% of the time it's late. 1-2 days late may not sound bad, but when you're paying extra for a service that is supposed to be "better" than usps that has very reasonable rates, especially with flat rate boxes on heavy items. It's pretty BS. I didn't have to pay for the return shipping but it's just another reason why I dislike UPS and other "primium services"

 – About 3 weeks ago.

I ordered fart spray and stink bombs from amazon.com and I had 2 day prime shipping but the package has taken over a week just to get on a ups truck to be out for delivery. Ups is slow and sucks but...

I ordered fart spray and stink bombs from amazon.com and I had 2 day prime shipping but the package has taken over a week just to get on a ups truck to be out for delivery. Ups is slow and sucks but Amazon gave me a credit.

 – About 3 weeks ago.

Don't re-route your package to be held at the UPS shipping center for pick up. They automatically add a day to shipping. You'd think it would make it faster. Worst company ever! I hate UPS. ...

Don't re-route your package to be held at the UPS shipping center for pick up. They automatically add a day to shipping. You'd think it would make it faster. Worst company ever! I hate UPS.

 – About 3 weeks ago.

I am from Edison New Jersey and UPS is using Maria as a reason why my package is remaining stuck on a trailer at ups hub in Richmond Virginia....

I am from Edison New Jersey and UPS is using Maria as a reason why my package is remaining stuck on a trailer at ups hub in Richmond Virginia.

 – About 3 weeks ago.

Next Day Air Saver sitting in Kentucky forever AFTER the hurricane was well over.
Website listed zip code 33327 as not affected. At the same time my customer was getting FEDEX shipments without...

Next Day Air Saver sitting in Kentucky forever AFTER the hurricane was well over.
Website listed zip code 33327 as not affected. At the same time my customer was getting FEDEX shipments without problems.
Customer rep says that they couldn't get into Florida and because of that a back log occurred.
Refused to at least only bill the ground rate.
Clearly no plan B was made to at least service the Florida inland areas, which means less of a FL back log.
Obviously unfair!

 – About 3 weeks ago.

The UPS in Houston, Texas "SUCKS". Poor customer services, they lost the shipments. Worst of it. No body gives a dam in the customer services. They not even open on time at the Sweet Water...

The UPS in Houston, Texas "SUCKS". Poor customer services, they lost the shipments. Worst of it. No body gives a dam in the customer services. They not even open on time at the Sweet Water Location.

 – About 3 weeks ago.

No word for punctuality in the UPS!!! Not a single word for any late delivery from the customer service at all. Why do they still have the customer service if they don't help at all or appease the...

No word for punctuality in the UPS!!! Not a single word for any late delivery from the customer service at all. Why do they still have the customer service if they don't help at all or appease the anger of the customers? UPS really sucks.

 – About 3 weeks ago.

All Portland police get paid the same, top-scale overtime rate of $62-an-hour for off-duty work, Perkins said. The city, in turn, bills every customer the identical rate of $86.70 an hour, according...

All Portland police get paid the same, top-scale overtime rate of $62-an-hour for off-duty work, Perkins said. The city, in turn, bills every customer the identical rate of $86.70 an hour, according to city records. The extra fees cover insurance, workers compensation, use of the patrol car and processing of the contract, Perkins said.

 – About 3 weeks ago.

I'm not from Seattle. What's this all mean?...

I'm not from Seattle. What's this all mean?

 – About 3 weeks ago.

How come our locations of where we're messaging from is so outta whack? For example: Edison, N.J. Isn't really messaging from there....

How come our locations of where we're messaging from is so outta whack? For example: Edison, N.J. Isn't really messaging from there.

 – About 3 weeks ago.

Their stupid computer system believes that every package in my town gets delivered to the local Amazon warehouse. My zip code ends in 551 and so does Amazon. They sent two of my packages in one week...

Their stupid computer system believes that every package in my town gets delivered to the local Amazon warehouse. My zip code ends in 551 and so does Amazon. They sent two of my packages in one week to Amazon even though my address was clearly printed on the label. I called the supervisor and was told my address would be flagged and I would get my packages. I felt this was a lie. So I called back and spoke to someone else who told me they don't have a way to flag address . I was told they don't know why it is happening and they have no fix on the problem. The person I spoke to said if I order something and UPS is the carrier I can only hope that I receive my parcel. .

 – About 4 weeks ago.

Why has my package, a Samsung galaxy s8, stayed stuck at a ups hub in st louis since 9-15-17? all the ups customer service told me was that operating conditions have been affected by hurricane Harvey...

Why has my package, a Samsung galaxy s8, stayed stuck at a ups hub in st louis since 9-15-17? all the ups customer service told me was that operating conditions have been affected by hurricane Harvey and hurricane Irma, the damn storms are gone and st louis is hundreds of miles from the hurricane zones, deliver my mother f%@king phone.

 – About 4 weeks ago.

UPS profits up huge & their stock reflects it. Almost at the 52-week high or really ALL-TIME high factoring in all the splits & 2.82% dividend yield. UPS making $$$ hand over fist. Ca$h Cow....

UPS profits up huge & their stock reflects it. Almost at the 52-week high or really ALL-TIME high factoring in all the splits & 2.82% dividend yield. UPS making $$$ hand over fist. Ca$h Cow.

 – About 4 weeks ago.

UPS customer service is horrible, absolutely horrific and I will leave it at that. Also, the fact that my package has sat the entire business day at the local hub and I cannot go in to pick it up...

UPS customer service is horrible, absolutely horrific and I will leave it at that. Also, the fact that my package has sat the entire business day at the local hub and I cannot go in to pick it up until they try to deliver it tomorrow is absolutely ridiculous. SMH at UPS, will go with USPS or FedEx from now on.

 – About 4 weeks ago.

The UPS truck drove right past my door with my package on board. My address was labelled incorrect even though the driver never even stopped to look, and the address WAS correct....

The UPS truck drove right past my door with my package on board. My address was labelled incorrect even though the driver never even stopped to look, and the address WAS correct.

 – About 4 weeks ago.

ups overseas customer service sucks they cannot speak english...

ups overseas customer service sucks they cannot speak english

 – About 4 weeks ago.

my Samsung galaxy s8 phone has been stuck in UPS IN ST LOUIS SINCE 9-15-17. ups TOLD me that due to conditions related to hurricanes some packages are being delayed. The hurricanes are over with and...

my Samsung galaxy s8 phone has been stuck in UPS IN ST LOUIS SINCE 9-15-17. ups TOLD me that due to conditions related to hurricanes some packages are being delayed. The hurricanes are over with and st louis isn't even near any of the hurricane landfall sites. DELIVER MY DAMN PACKAGE.

 – About 4 weeks ago.

What month/day UPS charge extra fees for holiday shipments?...

What month/day UPS charge extra fees for holiday shipments?

 – About 4 weeks ago.

I don't know why it was deleted by I had this comment about the guy from Ottawa Ontario who called a customer a loser over the I phone deliver complaints.
the guy who made the loser...

I don't know why it was deleted by I had this comment about the guy from Ottawa Ontario who called a customer a loser over the I phone deliver complaints.
the guy who made the loser comment is a ups employee who is trying to defend ups's poor service, he sucks abney's pubic hairs

 – About 4 weeks ago.

Ottawa, ON CAN Sep 24, 2017  – About 6 hours ago.
All of that nonsense... for an IPhone?!?! Loser. ...

Ottawa, ON CAN Sep 24, 2017  – About 6 hours ago.
All of that nonsense... for an IPhone?!?! Loser.

 – About 4 weeks ago.

Ottawa, ON, CAN Sep 24, 2017  – About 6 hours ago.
All of that nonsense... for an IPhone?!?! Loser...... ...

Ottawa, ON, CAN Sep 24, 2017  – About 6 hours ago.
All of that nonsense... for an IPhone?!?! Loser......

 – About 4 weeks ago.

UPS El Dorado Hills drivers lied!!!!! they didn't even make it to our house and claimed that they had been to the house and nobody home. We have people working all day long in the front yard, and...

UPS El Dorado Hills drivers lied!!!!! they didn't even make it to our house and claimed that they had been to the house and nobody home. We have people working all day long in the front yard, and we had not seen a f%@king UPS truck came by. They pulled the same f%@king shit the next day. I had to straight the shit out by filing a complaint, and the local manager called back and very rude. By changing the delivery schedule, UPS would charge another 8 dollar fee... so f%@k you UPS

 – About 4 weeks ago.

All of that nonsense... for an IPhone?!?! Loser......

All of that nonsense... for an IPhone?!?! Loser...

 – About 4 weeks ago.

For 2 days I tracked this package. It was to arrive 9-22-17. I rescheduled a business dinner based on UPS's tracking system. This cost me money. I tried to call multiple times, the automated...

For 2 days I tracked this package. It was to arrive 9-22-17. I rescheduled a business dinner based on UPS's tracking system. This cost me money. I tried to call multiple times, the automated system said the package is in transit and will arrive today, then discourages the user from speaking with an actual representative. It states specifically, "You can speak to a representative, but this all the information we have, your package is in transit and on time."
I then spoke to a representative, that was very difficult to understand. He repeatedly told me that he did not know when the package will arrive, maybe Monday 9-25-17, maybe later. He then kept saying it's the shippers fault. I asked if it's the shippers fault that UPS's system gave me the wrong dates? He tried to divert and redirect, I asked to speak with a supervisor. After another 20-30 minutes, supervisor John ID# NPT2139, spoke with me. He also repeatedly blamed the shipper. He said, that absolutely the package will arrive 9-23-2017. I asked if it's the shipper's fault UPS's system has been giving me the wrong information for 2 days? He said, "Yes, they gave it to us late." So I asked if it is the shippers responsibility to update UPS's system to reflect the correct times. After all in today's dynamic world, we rely on our shipping companies to be fluid and able to adjust with changing information. John snapped, "Yes, they need to ship on time, if they want it to arrive on time!" I said, so it will be here tomorrow? He said yes, absolutely. Now, I do not know if it will even arrive tomorrow and I have to cancel, 2 more business appointments to be available."
By 10:00 pm on 9-22-17, the UPS tracking system, still said it was going to arrive on 9-22-17. So I posted a complaint of my experience on FaceBook. UPS asked for my info, which I provided and after a while responded to me, that it's the shippers fault, I should contact them. I noticed dozens, of not hundreds of complaints with the exact same issue on FaceBook. I filed a complaint with another organization that rates businesses. I then passed on the link for review to a number of others with the same issue. By the morning of 9-23-2017, UPS had deleted my complaints from their Face Book page and barred me from posting anything else to their page. I then complained through messenger and was barred from messaging them.
Around 11:00am on 9-23-2017, I tried to track my package on the UPS site again, but now it stated that there is no information on my package. So I called the UPS customer service again.
After some discussion the representative said that UPS has now lost my package, since the night before. I was upset and asked are you kidding me? At which time I was put on hold for 15-20 minutes.
The representative got in the line and promptly blamed the shipper again, even though it's the UPS faulty tracking system that caused all of this to begin with. I said so when will I get my package?
The agent said on Monday, 9-25-2017. I said but your supervisor promised it today, 9-23-2017. The agent then said, oh it may arrive today. I asked where the package is. The agent said on a trailer. I asked where, she did not know because the package had not been scanned since 9-21-2017.
I said, How do you know it will arrive today? The agent then said, It will not arrive today, it is on a trailer and we have no way to get it off. I repeated that their supervisor, John had promised it today. The agent looked in the notes and confirmed that John did in fact promise the delivery today. The agent then promptly blamed the shipper, stating they paid for second day air, that does not include Saturdays. I said it is not the shippers fault your system has not given me an accurate delivery window in 3 days now and that your supervisor promised it on Saturday. The agent repeated that 2nd day air does not include Saturdays. I repeated that they promised it and that UPS is costing me a lot of aggravation, time and money. The agent said, Sorry for your inconvenience.
What a nightmare!!!!
I don't know if my new iPhone has been lost, or if it will be delivered or when.

 – About 4 weeks ago.

Nothing more to add, same issues. Customer service is meaningless
and complaints go in the trash. I can’t understand how they’re in business. ...

Nothing more to add, same issues. Customer service is meaningless
and complaints go in the trash. I can’t understand how they’re in business.

 – About 4 weeks ago.

David Abney licks the anus hole of President Trump...

David Abney licks the anus hole of President Trump

 – About 4 weeks ago.

David Abney licks the anus hole of President Trump...

David Abney licks the anus hole of President Trump

 – About 4 weeks ago.

Harvey's flooding has been over with for a month. Why is UPS still citing Harvey as a reason for delaying packages? This just doesn't make any sense. ...

Harvey's flooding has been over with for a month. Why is UPS still citing Harvey as a reason for delaying packages? This just doesn't make any sense.

 – About 4 weeks ago.

parcel only take a day to reach destination. just A DAY

but ups took the parcel and go travel around the f%@king world.

are you retarded or what?

just send the...

parcel only take a day to reach destination. just A DAY

but ups took the parcel and go travel around the f%@king world.

are you retarded or what?

just send the f%@king parcel to the location instead of sending it to another country then back to original location.

f%@k you.

 – About 4 weeks ago.

Website, customer service (off shore, of course!), and tech support (off shore, again) are useless

I was trying to bill shipping charges to the recipient. After entering valid account...

Website, customer service (off shore, of course!), and tech support (off shore, again) are useless

I was trying to bill shipping charges to the recipient. After entering valid account numbers multiple times, my attempts to complete the shipping documents were continually sent to an error page. I called customer service, who didn't know what the error codes meant. Tech support was an arrogant young man. I finally explained I don't have time for this and his b.s. and hung up.

I went to the Fedex site (who I used to despise), and completed the shipping docs in 90 seconds.

There is no one to contact at UPS except the call centers off shore - what a joke!

The management team needs to move on to get in touch with their customers or fade into retirement.


 – About 4 weeks ago.

go suck a dick UPS! i want my package!...

go suck a dick UPS! i want my package!

 – About 4 weeks ago.

i called customer service almost 20 times and information about my lost package was always different, super unprofessional, i even talked to a supervisor and my item still couldn't be found, i try...

i called customer service almost 20 times and information about my lost package was always different, super unprofessional, i even talked to a supervisor and my item still couldn't be found, i try to avoid UPS as much as possible and use USPS instead.

 – About 4 weeks ago.

I called in to work sick just to wait for my package at home nothing! Ups says it on track for delivery since 6:50 am no way i can miss another day UPS sucks i dont reccomend them at all ...

I called in to work sick just to wait for my package at home nothing! Ups says it on track for delivery since 6:50 am no way i can miss another day UPS sucks i dont reccomend them at all

 – About 4 weeks ago.

still waiting on a package that was supposed to arrive yesterday, this wouldn't be a big deal if it wasnt being shipped from TWO HOURS AWAY. What the hell gives? ...

still waiting on a package that was supposed to arrive yesterday, this wouldn't be a big deal if it wasnt being shipped from TWO HOURS AWAY. What the hell gives?

 – About 4 weeks ago.

Ordered a very useful product for emergencies on amazon and was told it would be delivered within the week. Checked the tracker and it tells me it will be rescheduled because of hurricane a week and a...

Ordered a very useful product for emergencies on amazon and was told it would be delivered within the week. Checked the tracker and it tells me it will be rescheduled because of hurricane a week and a half ago. I wish I wouldve gotten a choice as to select fedex or usps. They seem to be working just fine

 – About 4 weeks ago.

Due to operating conditions.. I paid extra for 2-day delivery and got this message when it didn't arrive...

I called UPS and they said: " The truck was too full and so your...

Due to operating conditions.. I paid extra for 2-day delivery and got this message when it didn't arrive...

I called UPS and they said: " The truck was too full and so your package was intentionally left behind. If the truck would be too full it could damage some other items."

 – About 4 weeks ago.

UPS literally stopped outside my apartment complex and then didnt deliver my package, and then claimed I wasn't home. It's a load of horseshit!!!!...

UPS literally stopped outside my apartment complex and then didnt deliver my package, and then claimed I wasn't home. It's a load of horseshit!!!!

 – About 1 Month ago.

ups really sucks I hate ups they were 7 months late on my order!!!!!!!!!!!!!11!1! I HAD FIVE CHEESEBURGERS IN ONE SITTING...

ups really sucks I hate ups they were 7 months late on my order!!!!!!!!!!!!!11!1! I HAD FIVE CHEESEBURGERS IN ONE SITTING

 – About 1 Month ago.

UPs sucks man it sucks someone I know works there and its SHIT SHIT SHIT SSHIT HSAIHT SHIT SHIT SHIT SHIT ...

UPs sucks man it sucks someone I know works there and its SHIT SHIT SHIT SSHIT HSAIHT SHIT SHIT SHIT SHIT

 – About 1 Month ago.

I work for a large grocery chain - waiting for dated product that released yesterday - new movie release. We operate in 7 states and every store should have received their copies of the movies the...

I work for a large grocery chain - waiting for dated product that released yesterday - new movie release. We operate in 7 states and every store should have received their copies of the movies the Friday before release - in some circumstances it comes the day before on Monday. Every single store in New Mexico says Delayed for Extreme weather/fires. I called several people down there and they have no idea what that means - the weather is beautiful across the state and one small fire in one area of the state last week shouldn't delay delivery to the whole state. What's up with UPS in New Mexico? Lazy people getting paid a lot of money to do nothing.
NTTMW

 – About 1 Month ago.

I been tracking and waiting for a delivery to my residential address. I don't have an office but so this is my only option. The package is suppose to be delivered today by "end of day",...

I been tracking and waiting for a delivery to my residential address. I don't have an office but so this is my only option. The package is suppose to be delivered today by "end of day", which is 7:00 pm. I called to see if they couldn't give me a window as I need to be out of my home for a few hours today. They said no they can not, I don't believe for the prices they charge that it is unreasonable to ask for a 2 hour window for delivery. Or even to call ahead so if I could arrange for someone else to be home if I can't, but nope I'm expected to wait 12 hours for someone to show up. If I want to change the delivery location, guess what - it's an additional charge. UPS to me stands for Under Performance & Service. I would recommend and use any other option available.

 – About 1 Month ago.

ups cep david abdney is a conman and a criminal his ups takes money from people knowing that they cant deliver what they promise. david abney is also a homosexual who likes anal sex...

ups cep david abdney is a conman and a criminal his ups takes money from people knowing that they cant deliver what they promise. david abney is also a homosexual who likes anal sex

 – About 1 Month ago.

UPS drivers are ex-cons...

UPS drivers are ex-cons

 – About 1 Month ago.

Estimated delivery time, but doesn't show up until maybe hours later. Wouldn't know since they haven't shown up yet....

Estimated delivery time, but doesn't show up until maybe hours later. Wouldn't know since they haven't shown up yet.

 – About 1 Month ago.

UPS truck stops at house...can't find my order even though tracking says it went out for delivery
Advised Amazon...they ship another one...this one gets damaged in transit before getting to...

UPS truck stops at house...can't find my order even though tracking says it went out for delivery
Advised Amazon...they ship another one...this one gets damaged in transit before getting to my State...Advised Amazon and they ship out another one... Truck shows up again, and once again my package can not be found on the Truck even though tracking says it is out for delivery. This whole thing started Sept 6th. Today is the 19th . I give up. Having Amazon process a refund which I should get in 5 days. I will believe it when I see it. I wonder who has the packages that were scanned at multiple points along the way, and supposedly when loading the truck.

 – About 1 Month ago.

Ups is still using harvey flooding as an excuse for delaying packages...

Ups is still using harvey flooding as an excuse for delaying packages

 – About 1 Month ago.

3 attempts at delivery and they send it back to an office clear across town that's 20 miles away from my nearest office. They will not let you put on hold or reschedule. I will never send through...

3 attempts at delivery and they send it back to an office clear across town that's 20 miles away from my nearest office. They will not let you put on hold or reschedule. I will never send through UPS and will request Canada post when buying in the future.

 – About 1 Month ago.

I ordered a package from company in Ga on September 07 2017 And PAID Extra for two Day Delivery .Checked UPS Web Tracking Said Package it out for Delivery every day still have not received package....

I ordered a package from company in Ga on September 07 2017 And PAID Extra for two Day Delivery .Checked UPS Web Tracking Said Package it out for Delivery every day still have not received package.

 – About 1 Month ago.

"street address is wrong" Nope you didn't even come down my street. Street address is very right. HIRE Employees who can read house numbers please! Ridiculous lazy just straight up lazy! ...

"street address is wrong" Nope you didn't even come down my street. Street address is very right. HIRE Employees who can read house numbers please! Ridiculous lazy just straight up lazy!

 – About 1 Month ago.

Why can't all UPS picked up packages be scanned immediately? The post office and FedEx does this....

Why can't all UPS picked up packages be scanned immediately? The post office and FedEx does this.

 – About 1 Month ago.

I sent a box, via ground shipment, from the Eden Prairie, MN UPS Store last Friday and watched as the UPS driver entered the store as I exited. Excited that my package would be picked up so quickly,...

I sent a box, via ground shipment, from the Eden Prairie, MN UPS Store last Friday and watched as the UPS driver entered the store as I exited. Excited that my package would be picked up so quickly, I went online shortly thereafter to start tracking my package. No luck - website stated nothing. Checked later that night and saw that it stated "Ready for UPS." I have never sent anything ground before so thought things maybe just took longer. Checked back on Saturday - same message. Was starting to get worried since I know UPS works on Saturday. Expected tracking info to be added - just a delay. Checked Sunday, still no change. On Monday, still no new information so I called UPS. They stated they hadn't taken possession of the package yet. I called the store, they were not terribly helpful and said all the packages were picked up from the weekend and would have to look into it. After an hour, I didn't hear anything so went to the store. There is no reconciliation done when the UPS drivers pick up packages from the stores. The store had no information and I have no way of knowing what happened to the package. I was worried the package may be stolen from the front step of the recepient but it never entered my mind the the package wouldn't even leave the store! What a nightmare! UPS cannot help until the day the package was due to be delivered passes. Then a lost package claim can be filed. This is insane. We do not even know if the driver picked up the package and we have to wait to see if it is delivered. I assumed the drivers had to scan every package they pick-up so the tracking starts immediately. It sounds like that isn't the case. Unbelievable.

 – About 1 Month ago.

Hello Fellow Frustrated UPS Clients

I have asked the UPS Guy to allow me to Self Clear through customs my $200 item. He stated because Canada Customs has inspected the item, the item...

Hello Fellow Frustrated UPS Clients

I have asked the UPS Guy to allow me to Self Clear through customs my $200 item. He stated because Canada Customs has inspected the item, the item automatically becomes a high value item and I must pay the $69 brokerage fee to process my $200.00 item. FYI, a high value item is actually $2,500.00. I told him that because Canada Custom inspected my item it does not make my package high value in the eyes of Canada Customs and that I want to self clear. He back tracks and offers me a $40 reduction on the brokerage fee. When the fees drop by 40% its hard to refuse the deal.

I had to fight for it but I received a fair price in the end.

Thanks
Alan

PS Always avoid UPS if Possible !!!!

 – About 1 Month ago.

Package shipped from Portland OR to Austin TX. Delayed delivery, apparently, because of the massive hurricane that hit Utah this week.
I get the stupid "Weather Delay" message and it...

Package shipped from Portland OR to Austin TX. Delayed delivery, apparently, because of the massive hurricane that hit Utah this week.
I get the stupid "Weather Delay" message and it has been sunny and beautiful across the entire western half of the U.S.
Austin is NOT anywhere near the Harvey disaster and the US Post Office and FedEx have delivered without delay.
WTF!!!!

 – About 1 Month ago.

I was home all day, waiting for a shipment from UPS. Around 6, I went out to check the mail. On the apartment vestibule door was a "delivery notification" with the date, the apartment number...

I was home all day, waiting for a shipment from UPS. Around 6, I went out to check the mail. On the apartment vestibule door was a "delivery notification" with the date, the apartment number and something illegible is scribbled in the UPS Access Point location box. Again, I was home all day. My apartment buzzer works. With this bullshit notice telling me nothing, I had to find my package myself. I did, but the place they delivered to (on the other side of town) was closed. Now I have to wait until Monday late afternoon to get the package I paid to have delivered by Friday. Nice work UPS.

 – About 1 Month ago.

ups sucks!!!...

ups sucks!!!

 – About 1 Month ago.

2 separate packages mailed from oregon to pennsylvania. both sent 2 day shipping . both arrive in philadelphia pennsylvania. one package continues on and is delivered on time and the other package has...

2 separate packages mailed from oregon to pennsylvania. both sent 2 day shipping . both arrive in philadelphia pennsylvania. one package continues on and is delivered on time and the other package has been sitting at the hub and hasn't moved .

 – About 1 Month ago.

Eight days ago, my package was shipped from New Jersey to Illinois and is now stuck there because of "weather conditions" in my area. Hurricane Harvey affected the southeast and coastal areas...

Eight days ago, my package was shipped from New Jersey to Illinois and is now stuck there because of "weather conditions" in my area. Hurricane Harvey affected the southeast and coastal areas of Texas, not Austin, TX. where I live. Nor Dallas and other major cities.

The only weather conditions in my area are lack of rain and hot temperatures.

It does NOT make sense to me. As a result, I'll stop doing business with the company in New Jersey because the business uses UPS which I consider to be unreliable.

What about some REAL feedback from UPS, eh?

 – About 1 Month ago.

UPS claims to be a shipping service but they should call themselves the sitting service. My package has been stuck in a UP hub in San Antonio, Texas since 9-10-17. UPS tells me that due to conditions...

UPS claims to be a shipping service but they should call themselves the sitting service. My package has been stuck in a UP hub in San Antonio, Texas since 9-10-17. UPS tells me that due to conditions related to Harvey some packages are delayed. Really? The storm is over and the roads are clear. Get off your lazy asses and deliver god damn package.

 – About 1 Month ago.

My psychiatric medication package has been stuck at the UPS hub in Stafford, Texas since September 4. UPS customer service said that the Harvey flooding is delaying packages. bullshit. The Harvey...

My psychiatric medication package has been stuck at the UPS hub in Stafford, Texas since September 4. UPS customer service said that the Harvey flooding is delaying packages. bullshit. The Harvey flooding has been over with in Houston for 3 weeks. UPS will use any poor excuse for delaying but they will gladly take your money. f%@k you UPS.

 – About 1 Month ago.

MIAMI FL, all other packages shipped before irma have been delivered. Usps, fedex, and dhl have all delivered post irma. I have 3 packages with UPS that are in miami and have not been delivered. Oh...

MIAMI FL, all other packages shipped before irma have been delivered. Usps, fedex, and dhl have all delivered post irma. I have 3 packages with UPS that are in miami and have not been delivered. Oh and i got a notification saying they would be delivered today. Also I cant pick them up. Screw UPS

 – About 1 Month ago.

$1,100 item to be sent to Florida never left Chantilly, Virginia. So the seller sends another one out via Next Day Air. You get one guess: where is it sitting right now without moving?...

$1,100 item to be sent to Florida never left Chantilly, Virginia. So the seller sends another one out via Next Day Air. You get one guess: where is it sitting right now without moving?

 – About 1 Month ago.

I had coffee shipped to me In South Florida from California September 7 and it is usually delivered within one week- they shipped it to Illinois where it stayed 2 days and as of the 15th they have not...

I had coffee shipped to me In South Florida from California September 7 and it is usually delivered within one week- they shipped it to Illinois where it stayed 2 days and as of the 15th they have not communicated regarding progress even though they were contacted. I will never let anyone ship to me via ups due to their failure to ship appropriately, timely or communicate progress.

 – About 1 Month ago.

I wait all day for the package. The driver buzzed my door at 6:30pm Friday. I can see the truck from my balcony. I pickup the phone and press 9 and open the door of the building. I wait for 10...

I wait all day for the package. The driver buzzed my door at 6:30pm Friday. I can see the truck from my balcony. I pickup the phone and press 9 and open the door of the building. I wait for 10 minutes. Thought s/he is lost in the building. Went back to the ground floor and I see a sign that says "We will try next weekday."

WTF? I was just there. I opened the door! What happened? I should say the package was very heavy (140 lbs). S/he probably didn't feel like delivering a heavy package on a Friday afternoon. It was as if they are looking for an excuse not to deliver.

Really pissed at the whole situation. What a waste. I hope they go bankrupt. What a shitty company. What a shitty service.

 – About 1 Month ago.

Still awaiting packages that were stuck in Jacksonville since September. Departed there 2 days ago. I live about 4 hours south of there. No tracking available since departure date from Jacksonville....

Still awaiting packages that were stuck in Jacksonville since September. Departed there 2 days ago. I live about 4 hours south of there. No tracking available since departure date from Jacksonville.

 – About 1 Month ago.

My package is due today says it's out for delivery but it's in another county not our local destination scan. What do you bet it won't be delivered ...

My package is due today says it's out for delivery but it's in another county not our local destination scan. What do you bet it won't be delivered

 – About 1 Month ago.

A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be rescheduled.

No reason why. Haha.... What a...

A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be rescheduled.

No reason why. Haha.... What a joke. I called and they tell me that it is in fact a couple hours away in another city. I found this out only my making sure I speak to a live customer service representative.

The automated messaged that hopes to steer you clear of them physically speaking to you and the internet has no updated information as to where it is. But, why then does the rep know?!

 – About 1 Month ago.

RPS should of been put out of business a long time ago. There should of never been a successful FedEx Ground & now Amazon Flex.

UPS needs to focus on sustainability more. You can see from...

RPS should of been put out of business a long time ago. There should of never been a successful FedEx Ground & now Amazon Flex.

UPS needs to focus on sustainability more. You can see from this site & many like it the wheels are coming off the UPS truck.

Just a matter of time.

 – About 1 Month ago.

Waiting on packages that were due to be delivered, I live in Kansas City. I realize the storms and hurricanes are affecting other areas of the USA, but none are affecting the route form your hub in...

Waiting on packages that were due to be delivered, I live in Kansas City. I realize the storms and hurricanes are affecting other areas of the USA, but none are affecting the route form your hub in Denver to KC. I would drive there my self if I thought I would get my equipment.

 – About 1 Month ago.

still waiting for my parcel is been stuck in jacksonville since 9/7...

still waiting for my parcel is been stuck in jacksonville since 9/7

 – About 1 Month ago.

My very expensive package from Chanel was supposed to arrive today. After waiting all day and then checking the tracking around 7 pm I get hit with "Apartment number is missing or incorrect. This...

My very expensive package from Chanel was supposed to arrive today. After waiting all day and then checking the tracking around 7 pm I get hit with "Apartment number is missing or incorrect. This may delay delivery. We are currently working on updating the address." I DONT LIVE IN AN APARTMENT COMPLEX! I live in a gated community and ups has delivered to my door countless times before. Maybe my house was just so big that this driver twat thought it was an apartment complex. Or he was just too lazy to get down. I call the customer service line and the lady (in broken English) says "well there's no apartment number, so it's not our fault. You'll get a call back tomorrow morning". No I want your lazy ass driver to get his ass house to my house tonight before 8:00. I don't care if he gets home late. That's what laziness gets you.

 – About 1 Month ago.

I was scheduled to receive my check from my insurance company by 10:30 AM and UPS delivered my letter to the wrong house. This letter had a check of $15,800.00 for my flooded claim. When I called UPS...

I was scheduled to receive my check from my insurance company by 10:30 AM and UPS delivered my letter to the wrong house. This letter had a check of $15,800.00 for my flooded claim. When I called UPS they will go back to the house they delivered it, but it would be 3:00 PM before they get back to it. They never showed up. UPS has no customer service. UPS did not care about the letter or concern of loss of my check. Now I have to rent a car for another week out of my pocket.

 – About 1 Month ago.

UPS went downhill after they went public. Has nothing to do with the Union. This company has no respect for its employees and would be paying minimum wage if it could get away with it. Without the...

UPS went downhill after they went public. Has nothing to do with the Union. This company has no respect for its employees and would be paying minimum wage if it could get away with it. Without the union, the company would be even worse.

 – About 1 Month ago.

I'm not getting my package today because of a "hurricane" 😡!...

I'm not getting my package today because of a "hurricane" 😡!

 – About 1 Month ago.

Retired management must start paying for their healthcare. Some do, it needs to be 100% participation in health.

Also ride the management until they quit if they're between 20-35...

Retired management must start paying for their healthcare. Some do, it needs to be 100% participation in health.

Also ride the management until they quit if they're between 20-35 years of service.

 – About 1 Month ago.

UPS Industrial Engineering has got to go.

Center & Division Managers must be held accountable.

Company will spend millions tracking their employees but never followup with...

UPS Industrial Engineering has got to go.

Center & Division Managers must be held accountable.

Company will spend millions tracking their employees but never followup with their mangement team.

Operations needs totally revamped.

 – About 1 Month ago.

UPS went down hill when they unionized. Now their workers get the same pay despite their job performance. As a result they attract worthless employees. We have to get rid of these unions....

UPS went down hill when they unionized. Now their workers get the same pay despite their job performance. As a result they attract worthless employees. We have to get rid of these unions.

 – About 1 Month ago.

I have had horrible dealings with UPS. My packages are out for delivery but don't arrive. I was supposed to receive my package on 9/7 and after seeing the out for delivery status from 6 am to 10...

I have had horrible dealings with UPS. My packages are out for delivery but don't arrive. I was supposed to receive my package on 9/7 and after seeing the out for delivery status from 6 am to 10 pm I gave up hope. The next morning it was updated at 730 that there was a delay and it was once again out for delivery. It wasn't delivered until today 9/13. Today I received an email from UPS stating service had been suspended in my area due to hurricane Irma AFTER they delivered my package!! Um, HELLO! THIS INFO WOULD HAVE BEEN USEFUL LAST EFFING WEEK. I will pass on this info though: their executive office will respond if you email them. I had raised holy hell over an incident in which my package was sent back for missing apartment number even though I am in their database- I have an account which includes my complete address. It was right before Thanksgiving and the merchant couldn't refund until they received it back and everything was closing for the holiday weekend...it was a big mess. Anyway, not only did they send me a check for my inconvenience and as a goodwill gesture. They also provided me with a contact at my local distribution center in case of additional issues.

 – About 1 Month ago.

Overnite package was supposed to be delivered 9/7, out for delivery 9/8 and 9/9 both said delayed cause of Irma. Today i get another notification saying its out for delivery. And here i am still...

Overnite package was supposed to be delivered 9/7, out for delivery 9/8 and 9/9 both said delayed cause of Irma. Today i get another notification saying its out for delivery. And here i am still waiting 830 at nite. Amazon so kindly said they will refund my overnite fee on 9/8 and have yet to do so. I've been screwed in all holes. Which i normally enjoy but not like this

 – About 1 Month ago.

My Car's exhaust system was shipped from the seller warehouse on September 3. It was supposed to be delivered on September 11. The tracking information is missing. Where is my damn package UPS?...

My Car's exhaust system was shipped from the seller warehouse on September 3. It was supposed to be delivered on September 11. The tracking information is missing. Where is my damn package UPS?

 – About 1 Month ago.

Ordered generators to be delivered last Friday to Miami. They were now sitting in Jacksonville since earlier of last Thursday. Today is Wednesday....

Ordered generators to be delivered last Friday to Miami. They were now sitting in Jacksonville since earlier of last Thursday. Today is Wednesday.

 – About 1 Month ago.

My package has been "out for delivery" for 4 days in a row with no attempts to deliver. Why the hell are you putting new packages on the truck and delaying mine everyday. What kind of shit...

My package has been "out for delivery" for 4 days in a row with no attempts to deliver. Why the hell are you putting new packages on the truck and delaying mine everyday. What kind of shit company are you running? I've spoken to a million different customer service reps and no one can tell you anything. About ready to pull my hair out.

 – About 1 Month ago.

Mobility impaired. I order most things off of Amazon because it is much easier than making it to the store. Most of the time I place my order on Thursday so that with 2 day shipping it will come on...

Mobility impaired. I order most things off of Amazon because it is much easier than making it to the store. Most of the time I place my order on Thursday so that with 2 day shipping it will come on Saturday, which with Amazon means you get FedEx, as ups doesn't deliver on sat.

This package however, I ordered on Saturday because it was temporarily discounted by 70%. I knew this would mean dealing with brown, but I thought it was worth it. Wrong. I got the typical single-knock-slap-the-sticker-on-the-door. Now I have to wait another day, then go across town to pick up my package from the convenient UPS access point that is nowhere near my home. This despite setting up a UPS my choice account where the preferences explicitly state I will take no signature deliveries to my front porch.
f%@k UPS

 – About 1 Month ago.

Paid for Universal Package Squashers delivery to my post office. Then get charged additional at the post office to pick it up. They didn't even deliver it to me! 10 of the last 10 UPS packages...

Paid for Universal Package Squashers delivery to my post office. Then get charged additional at the post office to pick it up. They didn't even deliver it to me! 10 of the last 10 UPS packages have arrived damaged. Done! Pay extra to get different delivery or don't buy, it's not worth seeing your new packages damaged by morons.

 – About 1 Month ago.

So I ordered a textbook that was SUPPOSED to come thursday (It is now TUESDAY) and I checked my email and it says "Reciver REFUSED the package and cancelled delivery" but they never came...

So I ordered a textbook that was SUPPOSED to come thursday (It is now TUESDAY) and I checked my email and it says "Reciver REFUSED the package and cancelled delivery" but they never came despite three days of it saying that they were "out delivering" my book. I made sure that the address was right and everything but they obviously did something wrong. So then I called to their customer service. The first guy was nice and he said my local UPS center would call me within an hour. I waited 7 hours and no call. So then I called again and the girl who answered said "Oh yea we have no direct contact with the local UPS centers" and they cant even give me a mumber. She just kept saying "Yea but do you have any other problems with your package" and I'm like uh "yea, are they sending the package back? Is there nothing they can do?" And they're just sending it back to the company. Like they didn't even bother calling me despite having my damn number.

 – About 1 Month ago.

9/8 Package Out for Delivery (never comes, no attempt made)
9/9 Package Out for Delivery (never comes, no attempt made)
9/11 Package Out for Delivery (never comes, no attempt made)

9/8 Package Out for Delivery (never comes, no attempt made)
9/9 Package Out for Delivery (never comes, no attempt made)
9/11 Package Out for Delivery (never comes, no attempt made)
9/12 Package Out for Delivery (WHO WANTS TO GUESS WHAT'S NEXT)

UPS is the worst

 – About 1 Month ago.

I order a phone an we're the f%@k is my phone don't f%@king know f%@k Harvey ups ...

I order a phone an we're the f%@k is my phone don't f%@king know f%@k Harvey ups

 – About 1 Month ago.

In Corpus Christ TX, UPS is just sitting on packages since Harvey. UPS told me packages are in trailers and they don't know when they will be sorted out. Apparently, in response to Harvey, UPS...

In Corpus Christ TX, UPS is just sitting on packages since Harvey. UPS told me packages are in trailers and they don't know when they will be sorted out. Apparently, in response to Harvey, UPS made the decision to return all packages to sender and store them in trailers while waiting to be returned. Thinking they had resumed service, I reordered my supplies a week ago with 2 day shipping. Everything was fine until the package hit Corpus and UPS directed the reorder be returned. After speaking with UPS at least 10 times over 3 days, I convinced them not to return it. I didn't realize the bigger problem is getting it released from their black hole. UPS in Corpus Christi will not answer the phone and their facilities look derelict and abandoned. No UPS people scurrying about unloading packages from trailers.

Is this a world-class logistics company? The roads are clear, there is no flooding and even the USPS resumed normal deliveries 2 weeks ago! Why did UPS accept this shipment if they knew they could not deliver? The problem is entirely within UPS. I am appalled at their abysmal customer service and dysfunctional company management. These people are dinosaurs and hopefully, will be extinct soon.

Elizabeth

 – About 1 Month ago.

They Outsource all their Tech and customer service to the Philippines. They don't want to talk to us. Some of them can't even understand our English. If you're lucky to get ahold of...

They Outsource all their Tech and customer service to the Philippines. They don't want to talk to us. Some of them can't even understand our English. If you're lucky to get ahold of somebody in New Jersey, they'll tell you they'll get back to you and then they never do. They lie, they misrepresent themselves and they hire morons to drive their trucks.

 – About 1 Month ago.

I waited in all day yesterday when my computer was due to be delivered (this was indicated to me by text at 6:00 am on the day). It was never delivered. I rang them the next day and was told it had...

I waited in all day yesterday when my computer was due to be delivered (this was indicated to me by text at 6:00 am on the day). It was never delivered. I rang them the next day and was told it had been"mis-loaded" on to the wrong truck. Today I got a text after waiting in all day again, only to be told that they tried to deliver it but I was not in! I was! I rang them again to be told there was a problem with my address. I asked them to read me the address they had in the system. It was correct! I was told that they would ring the depot and get back to me within an hour. I asked for the name of the depot so I could ring. They wouldn't give it to me! I am still waiting and have no computer! Do not ever use this shit company!

 – About 1 Month ago.

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled"

Two packages, both identical. Both on the truck at the same time, likely the same truck....

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled"

Two packages, both identical. Both on the truck at the same time, likely the same truck. In this case "operating conditions" simply means the driver didn't realize he had two chairs to deliver, so I'm working from home two days in a row. Instead of explaining what happened, UPS just called it "operating conditions" - as though Irma or Harvey is somehow affecting a truck on the streets of San Francisco.

Unhelpful error messages are only made worse by dishonesty.

 – About 1 Month ago.

I know the hurricanes will affect deliveries, but packages ordered 1 week after a storm hits from an area but affected by the storm, to another area not affected by the storm shouldn't be delayed....

I know the hurricanes will affect deliveries, but packages ordered 1 week after a storm hits from an area but affected by the storm, to another area not affected by the storm shouldn't be delayed. Of 5 orders like this Ups has lost ("delayed") 4 packages & just keeps claiming "delivery delays." I'd be inclined to believe you if FedEx & USPS hadn't been up & running for a week & a half! Do your job UPS! Stop making excuses!

 – About 1 Month ago.

****UPS Drivers****

You do realize all these bogus claims you didn't do your job is from UPS management & corporate due to it being a contract year with the Teamsters.

****UPS Drivers****

You do realize all these bogus claims you didn't do your job is from UPS management & corporate due to it being a contract year with the Teamsters.

Right?

Be careful at that Brown Cafe site too. It's not there just for 'chat'

 – About 1 Month ago.

Diplomacy no longer works in this country. I had an overnight credit card delayed for three days in Los Angeles County, Ca. I walked into the customer service center well dressed and polite. When they...

Diplomacy no longer works in this country. I had an overnight credit card delayed for three days in Los Angeles County, Ca. I walked into the customer service center well dressed and polite. When they began making up bullshit stories about why my overnight package was five days late, I became angry. Three Rules to Being Angry:

1) Always Well Dressed 2) Nothing Racial/Sexist in as far as Comments
3) Don't Touch Anything (people, places, and things)

If you follow these rules you'll get your package

 – About 1 Month ago.

I wasn't at home at the moment of delivery (Franklin Park, IL, United States 09/08/2017 2:39 P.M.). UPS updated the information saying that " Delivery will be made to a UPS Access Point™...

I wasn't at home at the moment of delivery (Franklin Park, IL, United States 09/08/2017 2:39 P.M.). UPS updated the information saying that " Delivery will be made to a UPS Access Point™ next business day for customer pickup. Next day UPS failed to deliver my package to UPS Access Point (09/09/2017 8:59 A.M.). UPS failed to deliver the package to my home address again saying that "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." (09/11/2017 10:31 A.M.). I bought a blouse for a job interview overseas. I am so nervous that I can't receive my package and have no white blouse. I called UPS and their customer service was ABSOLUTELY useless. Later, I contacted UPS on Facebook. I can't just sit at home and wait for the package. I have a life. UPS Customer Center located in Franklin, Illinois has very bad reviews on YELP.https://www.yelp.com/biz/ups-customer-center-franklin-park
To be honest, I don't know when I'll receive my package. If it isn't delivered on 09/12/2017, I'll have to buy a new blouse, waste my time and money. UPS isn't a reliable company as it used to be. FEDEX handles such problems much more efficiently.

 – About 1 Month ago.

UPS said they will delievered my package on Thursday, so I took a day off and wait. No people came. I literally jumped off my chair and ran out my door when I saw the "The receiver was not...

UPS said they will delievered my package on Thursday, so I took a day off and wait. No people came. I literally jumped off my chair and ran out my door when I saw the "The receiver was not available at the time of the first delivery attempt." message.

My wife took the dayoff and waited the next day, NO f%@kING PEOPLE CAME!
Same f%@king message sent to my phone, no tiny notice at my door.

Then its Monday, we f%@king waited over the weekend and this time my wife took another day off. Guess what, Another "The receiver was not available" text! WTF!? I checked the address is correct on the web, can they not use GOOGLE-map?

Now I will have to go to their f%@king store and grab my package. Honestly, if you cant read a map, or have to lie that you deliver the package, please shut down your company.

 – About 1 Month ago.

Order placed and shipped on 5th, supposed to deliver from PA to NY in two days. Has been stuck in "due to operation conditions the delivery has been rescheduled" and still delayed... wtf......

Order placed and shipped on 5th, supposed to deliver from PA to NY in two days. Has been stuck in "due to operation conditions the delivery has been rescheduled" and still delayed... wtf...

 – About 1 Month ago.

Live in Central FL. Ordered a crucial item for hurricane prep 5 days prior to any anticipated weather(Tuesday) . Paid extra for one days shipping. Item never shows up, on Friday UPS shows the package...

Live in Central FL. Ordered a crucial item for hurricane prep 5 days prior to any anticipated weather(Tuesday) . Paid extra for one days shipping. Item never shows up, on Friday UPS shows the package in NEW JERSEY delayed due to Irma. What BS. US is still feeling zero effects from Irma and won't for 2 more days. Just an excuse for not doing your job. I'll avoid UPS whenever possible after this experience.

 – About 1 Month ago.

Why is my package still stuck at the UPS hub in Stafford Texas? It has been there since 9-3-17. The storm and flooding are over. I want my package...

Why is my package still stuck at the UPS hub in Stafford Texas? It has been there since 9-3-17. The storm and flooding are over. I want my package

 – About 1 Month ago.

Reading all these horror stories & wonder how a Fortune 500 company can be so uncaring towards it's customers & hourlies?...

Reading all these horror stories & wonder how a Fortune 500 company can be so uncaring towards it's customers & hourlies?

 – About 1 Month ago.

Shipped package from Austin to Dallas. Yesterday was "Out for Delivery" at 9:45am. About one later status changed to "Due to operating conditions, your package may be delayed. / Delivery...

Shipped package from Austin to Dallas. Yesterday was "Out for Delivery" at 9:45am. About one later status changed to "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." Weather was perfect in Dallas. Martians did not invade. There was no zombie apocalypse.

 – About 1 Month ago.

Package was out for delivery on 9/7 it was then rescheduled to 9/8 and it says out for delivery at 9am then later on nothing came all of a sudden it changed to delay status. I mean really come on, i...

Package was out for delivery on 9/7 it was then rescheduled to 9/8 and it says out for delivery at 9am then later on nothing came all of a sudden it changed to delay status. I mean really come on, i needed this for the storm...when this package arrived ill be cancelling it...i wish the shipper could have picked lasership or fedex a more reliable company..

 – About 1 Month ago.

I recently moved from the UK to Canada so I needed to ship 3 boxes containing personal items to Canada. I went online, followed the step by step instructions (including entering the sender and...

I recently moved from the UK to Canada so I needed to ship 3 boxes containing personal items to Canada. I went online, followed the step by step instructions (including entering the sender and receiver addresses) to generate the invoices and labels, and paid about £300 for the boxes to be shipped. After I left the UK, I found out that the boxes were unable to ship to Canada and will be "returned to sender". I no longer live in the UK and when I asked UPS for the reason, they claim that they do not ship personal items from the UK to Canada. This was NOT mentioned beforehand when I was filling out the online form to generate the invoices and labels. I paid £300 to ship those 3 boxes. When I asked UPS for a refund, they said NO because they expected me to know that they do not ship personal items from the UK to Canada. Really???!?!??

 – About 1 Month ago.

My package was out for delivery all day and then on there sight it suddenly changed to delayed because of hurricane. When Irma will not be here until Sunday so no generator for me and family. ...

My package was out for delivery all day and then on there sight it suddenly changed to delayed because of hurricane. When Irma will not be here until Sunday so no generator for me and family.

 – About 1 Month ago.

This company is a load of two week old festering dog sHit..I was gonna evacuate not because of the rain or weather during the storm but because we will be out our power for days after the storm but I...

This company is a load of two week old festering dog sHit..I was gonna evacuate not because of the rain or weather during the storm but because we will be out our power for days after the storm but I decided to stay because my generator was on it's way all day. Well at 7pm I guess the a$$hole gave up on delivering my package because now it says delayed For a storm that isn't supposed to be here for 3 days. Now I'm stuck without a generator and I stayed home.... too late to evacuate because highways are at a stop!!!!! I hope they're happy!!!!! Because they were all a bunch of pansies I'm screwed!!!! Rot in hell ups!!!!!

 – About 1 Month ago.

UPS really sucks. I shipped 6 packages. 5 are lost.
What shit of business are they running????
I've paid 400 dollars for shipment.
I called. they just hang up on me. I really...

UPS really sucks. I shipped 6 packages. 5 are lost.
What shit of business are they running????
I've paid 400 dollars for shipment.
I called. they just hang up on me. I really really hope he just died so he is not able to stay on line.

There is nothing they can do about my packages.

I just moved. So I lost everything.

They just suck

I hope they run out of business soon!!!!!!!

 – About 1 Month ago.

UPS really sucks. I shipped 6 packages. 5 are lost.
What shit of business are they running????
I've paid 400 dollars for shipment.
I called. they just hang up on me. I really...

UPS really sucks. I shipped 6 packages. 5 are lost.
What shit of business are they running????
I've paid 400 dollars for shipment.
I called. they just hang up on me. I really really hope he just died so he is not able to stay on line.

There is nothing they can do about my packages.

I just moved. So I lost everything.

They just suck

I hope they run out of business soon!!!!!!!

 – About 1 Month ago.

YOU screwed up my next day shipment that should have been delivered today, Deliver it Saturday NOT Monday!! f%@king hate calling the company that you can not reach a real person for the first hour. ...

YOU screwed up my next day shipment that should have been delivered today, Deliver it Saturday NOT Monday!! f%@king hate calling the company that you can not reach a real person for the first hour. After an hour you talk to someone that could give a f%@k less about your issue that you payed $167 for next day shipping for. They if you think you are going to get a refund from UPS yeah right...Read the fine print. Times are only estimates and UPS gives 0 refunds.
In Conclusion f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS! f%@k YOU UPS!

 – About 1 Month ago.

Today, I was supposed to get my repaired PC And 3ds, But they said it was Delayed
Harvey is over, what the hell UPS?!...

Today, I was supposed to get my repaired PC And 3ds, But they said it was Delayed
Harvey is over, what the hell UPS?!

 – About 1 Month ago.

i payed for 3 day shipping and it has been 5 days and still no package! ...

i payed for 3 day shipping and it has been 5 days and still no package!

 – About 1 Month ago.

My package has been en route all day with a delivery no later than 8pm today....we get a notification an hour ago to state the package will be delayed....when we call they say weather conditions are...

My package has been en route all day with a delivery no later than 8pm today....we get a notification an hour ago to state the package will be delayed....when we call they say weather conditions are preventing the delays but we are in Orlando and there are no issues with the weather currently....then they want to deliver on Monday when the Hurricane is suppose to hit OKKKKKK!!! I've been on hold for 57 min trying to figure out where my package is, why can't It be delivered to our home which is only a few min from their location or why it can't be picked up before they close at 8pm

 – About 1 Month ago.

Recycled tracking number, really? En route since 9/4, no estimated delivery date. Shows that it arrived somewhere and departed somewhere. No locations. Why even issue a tracking number then? Just...

Recycled tracking number, really? En route since 9/4, no estimated delivery date. Shows that it arrived somewhere and departed somewhere. No locations. Why even issue a tracking number then? Just confirm with "when it gets there". I miss the days of UPS ground being 3 days. Also, who TF thought "what can brown do for you" was a good slogan? Morons

 – About 1 Month ago.

This company is horrible. I ordered hurricane clips to board up my windows a WEEK ago and paid for 2nd day air delivery. After a week the package is sitting at the sort facility in Longwood, FL. ...

This company is horrible. I ordered hurricane clips to board up my windows a WEEK ago and paid for 2nd day air delivery. After a week the package is sitting at the sort facility in Longwood, FL. Out of desperation I went there today to try and pick it up and they said yes it's at the facility, but there is no one who can go get it and bring it to me. Ummm ok, so I guess I'll just try not to die in the hurricane because your company can't deliver timely. As an aside, FedEx delivered to my house today and so did USPS. But the hurricane clips I need were unfortunately sent via UPS which decides that people don't matter. What's more ridiculous is that today is Friday and the hurricane is not supposed to be here until Monday morning.

 – About 1 Month ago.

Ordered a portable ac unit from amazon... was supposed to be delivered today...ups keeps changing the deliver date... now I have no deliver date... this totally is crazy.... the storm is not here yet...

Ordered a portable ac unit from amazon... was supposed to be delivered today...ups keeps changing the deliver date... now I have no deliver date... this totally is crazy.... the storm is not here yet and they still arent delivering.... I guess... who knows....

 – About 1 Month ago.

I hate UPS because they use any excuse not to make a delivery and always take the maximum amount of time in any arrival window (i.e., if it says 3-5 days, it will be 5 days). Nevertheless, you can...

I hate UPS because they use any excuse not to make a delivery and always take the maximum amount of time in any arrival window (i.e., if it says 3-5 days, it will be 5 days). Nevertheless, you can complain all you want, but the only people who have control are shippers. If shippers such as Amazon, LL Bean, eBags, etc. choose UPS, it's because they value cost over customer service. Complain to your shippers and perhaps they'll stop using UPS.

 – About 1 Month ago.

Missed truck by 10 minutes. Infonotice says I can track package and reroute it to an access point for pick up same day.
Go to the website, nothing. No option to reroute, not even any tracking...

Missed truck by 10 minutes. Infonotice says I can track package and reroute it to an access point for pick up same day.
Go to the website, nothing. No option to reroute, not even any tracking information. Just this
"Scheduled delivery information is not available at this time. Please check back later."

I cannot stand this company.

 – About 1 Month ago.

UPS really stands for "UNRELIABLE PISS-POOR SERVICE"...

UPS really stands for "UNRELIABLE PISS-POOR SERVICE"

 – About 1 Month ago.

Scheduled pickup for a package. Pickup time given was 9am-7pm. Tried to change the later time to earlier in the day. UPS website kept giving an error. Ultimately had to cancel pickup because I have...

Scheduled pickup for a package. Pickup time given was 9am-7pm. Tried to change the later time to earlier in the day. UPS website kept giving an error. Ultimately had to cancel pickup because I have other things to do during the day. Website said I had to call to get a refund. I just spent 30 minutes on hold only to be told I will have to call back next week for my refund.
Why must this be done over the phone and not online?

 – About 1 Month ago.

I'm in the eastern Houston suburbs and UPS and Amazon are still milking Harvey disaster. Had all my Amazon packages been delivered by the post office, I would have them by now. All my orders are...

I'm in the eastern Houston suburbs and UPS and Amazon are still milking Harvey disaster. Had all my Amazon packages been delivered by the post office, I would have them by now. All my orders are post-Harvey, by the way, but noooooooo, let's use this to make some profit!

 – About 1 Month ago.

Okay... tracking my package... In Austin, TX today @ 10:05AM on a truck out for delivery... then @ 5:20M "Severe weather conditions have delayed delivery. / We're working to deliver your...

Okay... tracking my package... In Austin, TX today @ 10:05AM on a truck out for delivery... then @ 5:20M "Severe weather conditions have delayed delivery. / We're working to deliver your package as soon as possible." It was sunny all week in Austin!!!

 – About 1 Month ago.

I live in central Arizona and UPS is telling me my package delivery is being delayed by
a hurricane more than 500 southeast of the US mainland. This is typical of UPS and
why I always go...

I live in central Arizona and UPS is telling me my package delivery is being delayed by
a hurricane more than 500 southeast of the US mainland. This is typical of UPS and
why I always go out my way to use their service as little as possible.

 – About 1 Month ago.

To all y'all in Florida, sorry but say goodbye to your needed supplies for hurricane survival and recovery. UPS shut down completely in Houston several days before Harvey, even in places hundreds...

To all y'all in Florida, sorry but say goodbye to your needed supplies for hurricane survival and recovery. UPS shut down completely in Houston several days before Harvey, even in places hundreds of miles from the coast. Then they stayed gone for a full week after every other carrier got back to work. Now everything is further delayed so they can "catch up". They are now more than a million and a half deliveries behind in the Houston area. People are waiting for things shipped more than 25 days ago. There are trailer loads of packages sitting in their lots since the 25th of August and they don't even know when they'll begin to unload them to see what's inside. If you need anything now or post Irma, for the love of god, use anyone but UPS.

 – About 1 Month ago.

I was supposed to receive my packages Tues the 5th. Got 1 on Wed. Then, on Thursday, after it was on the truck for delivery they cancel delivery! I live in Ft Myers FL. It was nice and sunny all day.3...

I was supposed to receive my packages Tues the 5th. Got 1 on Wed. Then, on Thursday, after it was on the truck for delivery they cancel delivery! I live in Ft Myers FL. It was nice and sunny all day.3 days before the hurricane is due to arrive. No warning, no explanation. Just a big middle finger! First they screw up, then they screw you!

 – About 1 Month ago.

Have perishable items that were scheduled to be delivered tomorrow in West Palm Beach. They are now sitting in Jacksonville since early this afternoon...approximately a 5 hour drive. Now showing...

Have perishable items that were scheduled to be delivered tomorrow in West Palm Beach. They are now sitting in Jacksonville since early this afternoon...approximately a 5 hour drive. Now showing "Delayed". Besides the products themselves, the thermal insulation and cold packs that I paid extra for were all for naught. These items will be spoiled by the time I get them. UPS sucks big time!

 – About 1 Month ago.

I paid extra for next day air and the package has sat unmoved at the UPS Stafford Texas hub since 9-3-17. What the hell is going on?...

I paid extra for next day air and the package has sat unmoved at the UPS Stafford Texas hub since 9-3-17. What the hell is going on?

 – About 1 Month ago.

they suck because they take forever to deliver and keep changing the date...

they suck because they take forever to deliver and keep changing the date

 – About 1 Month ago.

Ups absolutely sucks. I had a few parcelshat are supposed be delivered with them in the Netherlands. All of my parcels are delayed and constantly rescheduled for next day delivery. No updates on...

Ups absolutely sucks. I had a few parcelshat are supposed be delivered with them in the Netherlands. All of my parcels are delayed and constantly rescheduled for next day delivery. No updates on change of delivery time either. Useless customer support. I hope that more users will complain so merchants like Amazon and Asos will switch to a different delivery service!!!

 – About 1 Month ago.

I've been tracking my package for the past few days through UPS. It arrived at my local facility on 9/5/17. It's now 9/7/17, and it hasn't moved. I've never had this issues with US...

I've been tracking my package for the past few days through UPS. It arrived at my local facility on 9/5/17. It's now 9/7/17, and it hasn't moved. I've never had this issues with US Postal Service before.

 – About 1 Month ago.

Was shipped a product 17 days ago from Chicago to Houston, still not here. Ordered the same product from the same place the day before yesterday, chose USPS this time, only took two days. UPS is now...

Was shipped a product 17 days ago from Chicago to Houston, still not here. Ordered the same product from the same place the day before yesterday, chose USPS this time, only took two days. UPS is now at least 15 days behind the regular US mail. Pathetic and incompetent.

 – About 1 Month ago.

Don't use ups if you want if you want your parcel to be delivered quickly. They are so slow its like there parcel not moving. WHILE NEVER USE UPS AGAIN #BOYCOTTUPS ...

Don't use ups if you want if you want your parcel to be delivered quickly. They are so slow its like there parcel not moving. WHILE NEVER USE UPS AGAIN #BOYCOTTUPS

 – About 1 Month ago.

What is a proper tip $$$ for a UPS delivery? How much do you tip them? I'm talking about a lawnmower or gas grill delivery....

What is a proper tip $$$ for a UPS delivery? How much do you tip them? I'm talking about a lawnmower or gas grill delivery.

 – About 1 Month ago.

I will never use ups again lazy company roads are dry and vehicles are moving usps got me my package and to this day I cant get one from ups....

I will never use ups again lazy company roads are dry and vehicles are moving usps got me my package and to this day I cant get one from ups.

 – About 1 Month ago.

Want to know how pathetic UPS is? My package that was unmoved at their North Houston hub was handed off to the United States Postal Service today 9-6-17 and the mail carrier left it at my door. How...

Want to know how pathetic UPS is? My package that was unmoved at their North Houston hub was handed off to the United States Postal Service today 9-6-17 and the mail carrier left it at my door. How the hell can the postal service move a package in less than 12 hours that stayed stuck at a UPS hub for 4 days? How can FEDEX and Mail trucks drive Houston roads but not UPS trucks? f%@king pathetic.

 – About 1 Month ago.

Outer New Orleans Area - they never, EVER deliver on time or intelligently here. They ALWAYS mark my packages (and other peoples' packages!) as "could not get into gate" at my apartments,...

Outer New Orleans Area - they never, EVER deliver on time or intelligently here. They ALWAYS mark my packages (and other peoples' packages!) as "could not get into gate" at my apartments, even when I provide the code, EVEN when the gates have been stuck open for weeks, and for some of my friends, EVEN WHEN THEY LIVE IN HOUSES IN NEIGHBORHOODS! Sometimes they don't even leave a tracking slip!

One time I got a slip that only had my name on it! No date, no "final attempt" marked, nothing. Not one of the boxes 'will try again' or ANYTHING was marked.

MULTIPLE times I have to check the tracking # online just to see my package was left at a store, when I NEVER got a note, or when the note doesn't say which store.

The ONLY times these guys manage to do ANYTHING right is if I sign a slip of paper preemptively and put it on my door saying 'leave package here' with my signature and the date. That's IF they even bother to try to come out. They are SO f%@kING LAZY.

 – About 1 Month ago.

Tried two day in a row for UPS to pick up a 100lb return but they never showed. Really tired of dealing with them so I took the return to the UPS store myself.

I wish Amazon would quit...

Tried two day in a row for UPS to pick up a 100lb return but they never showed. Really tired of dealing with them so I took the return to the UPS store myself.

I wish Amazon would quit using UPS.

 – About 1 Month ago.

Package stuck at Houston HUB since 9/1/2017. THATS LAST FRIDAY. It is 9/5/17 and it hasnt moved yet?????????? Houston is clear as day. What the f%@k is the HOLD UP? Thes guys SUCK BUTTHOLES!!! ...

Package stuck at Houston HUB since 9/1/2017. THATS LAST FRIDAY. It is 9/5/17 and it hasnt moved yet?????????? Houston is clear as day. What the f%@k is the HOLD UP? Thes guys SUCK BUTTHOLES!!!

 – About 1 Month ago.

I don't understand why should I pay money to UPS company to change my delivery time!

It's better for them.

because of three reasons listed.

first- :...

I don't understand why should I pay money to UPS company to change my delivery time!

It's better for them.

because of three reasons listed.

first- : I'm not home it means that the delivery guy comes for no reason - wasting employee time

second- : not efficient - I paid a lot up front - and you bastards are trying to charge me $5.00 for each one of my packages? who's the CEO...

third- : If I'm supposed to go to the nearest ups store to get my package? why are u calling your self-package delivery company company ---


I hate UPS . That was the end of the story. no more shipment

 – About 1 Month ago.

What day does UPS stop delivering Florida for Hurricane Irma?...

What day does UPS stop delivering Florida for Hurricane Irma?

 – About 1 Month ago.

Why has my package been sitting unmoved since Sept 2? It is at the North Houston facility. The roads are open. No flooding. Move my package or face a lawsuit for taking my money and not delivering....

Why has my package been sitting unmoved since Sept 2? It is at the North Houston facility. The roads are open. No flooding. Move my package or face a lawsuit for taking my money and not delivering.

 – About 1 Month ago.

HATE UPS!!!! FedEx and USPS are delivering after Harvey!! We are not effected. I was told I could drive to Mesquite and get items. I overnighted an item to arrive Friday...before storm and guess...

HATE UPS!!!! FedEx and USPS are delivering after Harvey!! We are not effected. I was told I could drive to Mesquite and get items. I overnighted an item to arrive Friday...before storm and guess the excuse...THE STORM!!! It was sent Thursday to arrive Friday from Dallas and they did not try. STILL DON'T HAVE IT and all items from Amazon I have ordered two weeks ago until today will never arrive. Amazon needs to use FedEx!!