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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 8,482 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 15 minutes ago.

I live in Kanata. I ordered a monitor from B.C. and a monitor wall mount from Monoprice in the States on May 21st.

The monitor was shipped the same day and made it the Kanata depot in a...

I live in Kanata. I ordered a monitor from B.C. and a monitor wall mount from Monoprice in the States on May 21st.

The monitor was shipped the same day and made it the Kanata depot in a day, where it's been sitting since (now the 29th). I live less than 10 minutes away from the depot, but I can't go pick it up. No useful updates from the website or customer service, other than "we're working as hard as we can..."

And the shipment from the States sent by USPS to Canada Post? Got it on the 27th....

And I also have another package waiting with Kanata UPS - been there since the 24th. Doubt I'll see that for a while...

 – About 26 minutes ago.

Package sits in a warehouse an hour from my house for several days with no update. Finally when the date they say it will be delivered comes, finally an update "Your package has been delayed due...

Package sits in a warehouse an hour from my house for several days with no update. Finally when the date they say it will be delivered comes, finally an update "Your package has been delayed due to events beyond our control." Beyond our control they say.

 – About 1 Hour ago.

UPS has never been a residential professional outfit. I understand the covid thing...but they are not intelligent enough to put in a plan. I have right now a parcel that is sitting in Ottawa now...

UPS has never been a residential professional outfit. I understand the covid thing...but they are not intelligent enough to put in a plan. I have right now a parcel that is sitting in Ottawa now since the 23rd May/2020. Today is May 29th. I ordered the parcel on May5/20. Crossed the border on the 13th. UPS has no care in the world once all fees are collected. Gone are the days when every client was important to survive to now we don't give a shit if you don't use us as we have tons of new customers right behind you.

 – About 4 hours ago.

Fort Myers Florida. been sitting in the warehouse since the 24th tracking says still not picked up. is the city of industry California that busy no I don't think so ...

Fort Myers Florida. been sitting in the warehouse since the 24th tracking says still not picked up. is the city of industry California that busy no I don't think so

 – About 6 hours ago.

They've been unable to deliver an item which was shipped only 2 miles from my house. They've had 2 days to do it too.

Now the status is missing and no update in 2 days. I...

They've been unable to deliver an item which was shipped only 2 miles from my house. They've had 2 days to do it too.

Now the status is missing and no update in 2 days. I called yesterday and they told me (in a tone that implied I'm stupid, slow or both) that the status shows it was loaded on the truck and out for delivery. Hmmm. Ok.

Package was a no show. I suspect I got a BS answer as I didn't consent to record the call, and there is no proof of what he did/didn't say. Lesson learnt, record the call. Not that it will improve service.

Does Deliveroo deliver?

 – About 8 hours ago.

UPS sucks. Try to opt out of their advertising regime. They couldn't have possibly made it any more difficult. A simple message to the morons behind the medium: eschew obfuscation!!!!!...

UPS sucks. Try to opt out of their advertising regime. They couldn't have possibly made it any more difficult. A simple message to the morons behind the medium: eschew obfuscation!!!!!

 – About 9 hours ago.

It says my package was delivered and left at the back door, I looked everywhere in the dark. Then I guessed it was delivered to the wrong address. I checked my neighbors house and no package, it said...

It says my package was delivered and left at the back door, I looked everywhere in the dark. Then I guessed it was delivered to the wrong address. I checked my neighbors house and no package, it said that the driver had specifically said the package was left at my back door. Then I checked with usps ( United States postal service), it says my package hasn’t even been delivered yet. Ups made the whole thing up about putting the package at my back door, it said to check behind plants , under porches etc. ,so I did. I wasted over an hour looking for a package that hasn’t even been delivered . Ups is unreliable and I absolutely despise their systems.

 – About 9 hours ago.

Spent all day waiting for heavy package from Casper. No time line no ETA all it said is we will deliver by the end of the day . Which even I know was bs because the last update I have is that...

Spent all day waiting for heavy package from Casper. No time line no ETA all it said is we will deliver by the end of the day . Which even I know was bs because the last update I have is that it's in Ontario and that was on the 21st. ( i placed my order on the 16th ! ). Now i dont want to sound entitled especially with the world situation right now. But UPS please get your shit together and have half decent tracking. Heres a tip always under promise and over deliver. If you say my package is coming today than deliver it today . Dont put it back in transit and reassure me that you have it and it's on it's way. Useless package service

Thank you

 – About 12 hours ago.

Package sits in Lachine Quebec for 6 days with no update for delivery. It was supposed to be delivered May 22, now it it May 28 and no update ...

Package sits in Lachine Quebec for 6 days with no update for delivery. It was supposed to be delivered May 22, now it it May 28 and no update

 – About 12 hours ago.

Do you personally know anyone who works for UPS? Maybe you should walk 32 miles a day in their shoes! People are so demanding & SPOILED!!...

Do you personally know anyone who works for UPS? Maybe you should walk 32 miles a day in their shoes! People are so demanding & SPOILED!!

 – About 13 hours ago.

For two days now I've planned my day around my shipment arriving. It is *beyond* aggravating for a package to not even make it on to the truck on its expected day (when it arrived at like 2 AM)...

For two days now I've planned my day around my shipment arriving. It is *beyond* aggravating for a package to not even make it on to the truck on its expected day (when it arrived at like 2 AM) but then for the package to supposedly be on the truck but the truck won't even stop on your street. Next day air means get me my package the next day since that's what I paid for.

 – About 13 hours ago.

Been waiting on a package that was supposed to be delivered almost two weeks ago. Can’t get a hold of anyone. Every time I check on the package it say it’s in transit for delivery. I understand...

Been waiting on a package that was supposed to be delivered almost two weeks ago. Can’t get a hold of anyone. Every time I check on the package it say it’s in transit for delivery. I understand that we’re in the middle of a pandemic, but I’ve had the same thing happen with ups before. In fact, whenever I order anything from amazon, I’ll If ups is the deliverer, I usually don’t get it. They suck.

 – About 14 hours ago.

I need to speak to an American person, NOT India or Asia!!!! They don't know ANYTHING!...

I need to speak to an American person, NOT India or Asia!!!! They don't know ANYTHING!

 – About 14 hours ago.

our packages were arrived in our city 8 days ago, but we still haven't got them yet!!! We spent an hour waiting on line and finally talk to a real person. They said they are uploading all the...

our packages were arrived in our city 8 days ago, but we still haven't got them yet!!! We spent an hour waiting on line and finally talk to a real person. They said they are uploading all the packages and will deliver them soon; however, two days later, nothing got delivered to our house. We went to track to our stuff, it showed" due to emergency situation and severe weather, your package has been delayed" Definitely no severe weather condition, then what is the emergency situation?????

 – About 14 hours ago.

Here is a nice story to share, why UPS is the worst shipping company in my opinion. Back in 2015 I have shipped a package from Washington to overseas, the package was lost and ups store refused to...

Here is a nice story to share, why UPS is the worst shipping company in my opinion. Back in 2015 I have shipped a package from Washington to overseas, the package was lost and ups store refused to refund me the shipping cost and items cost, so I had to drug their ass into the court to get my money, thankfully, I was very prepared with all the documents and paperwork the judge ordered them to refund me the money after a year and half of waiting. Now, I have another problem with their stupid delivery process and painful waiting process, they lost the shipment that was 30lb. and should be delivered two weeks ago, again I have to wait for another week so they can finish the searching process. I'm amized how can a company like this still operating until now.

 – About 15 hours ago.

The absolute worst service! I received an email saying my package would be delivered by 3:30 today and because I have UPS Choice, I could follow the truck on a little map they provided. Cute! I...

The absolute worst service! I received an email saying my package would be delivered by 3:30 today and because I have UPS Choice, I could follow the truck on a little map they provided. Cute! I arranged my entire day around going to where the package was being delivered ...I cannot have packages safely delivered where I live. I periodically followed the truck on the map and saw it repeatedly pass the delivery address but the package was never delivered. Finally around 3:30 it suddenly said the package would be delivered by 9 pm. What?! I called UPS to ask what the heck is going on. It is VERY difficult to reach a human being at UPS...once you do, the person sounds as if he/she is on the moon...bad connection and very hard to understand the agent. But it turns out, I was told by 2 different agents, the package was never loaded on the truck they told me to follow online. What?! How’d that happen? They use scanners...their system always knows where a package is. So I rearranged my day for nothing and followed their provided tracking on UPS Choice only to learn it was all bogus! What a waste. I see on various websites hat other people have had the same experience as I have...useless tracking and then they were told the package was never put into the truck they told you to track! Sounds like a scam to me. I don’t want to hear how busy they are because they are darn lucky to have been a company that was able to continue doing business storing these past several months.

 – About 16 hours ago.

During COVID-19, FedEx, Purolator, and Canada Post all continue with their day to day activities. FedEx being the most on-time. Purolator and Canada Post may delay the packages by a day or two,...

During COVID-19, FedEx, Purolator, and Canada Post all continue with their day to day activities. FedEx being the most on-time. Purolator and Canada Post may delay the packages by a day or two, randomly.

UPS, on the other hand, can delay a delivery up to 7 or 10 days.

 – About 16 hours ago.

Firstly, I'm 90% always at home during the time UPS came delivering.

Some of them have my apartment door code and smart enough to drop the in front of my doorstep because they can...

Firstly, I'm 90% always at home during the time UPS came delivering.

Some of them have my apartment door code and smart enough to drop the in front of my doorstep because they can read my apt number, which is writtenclear enough on the package👍


One of them has a door code, dropped the package near by the postbox and left an infoNotice and wrote a comment 'bad apartment',

"I'm glad that I got my package but just read the address on the box carefully, walked more 3 and a half step to my door so you didnt have to waste your time to write down your comment!"

One of them didn't even enter into the apartment, he left the infoNotice outside.

I wonder why many of them have a code to get in.

In the note said have to go to pick it up my myself. After a call, they said 'I have to go get my stuff at UPS locker'. Without asking me first which place I prefer to go to...

What a pain of my neck!


 – About 16 hours ago.

My package was shipped from Virginia. I live in NJ. This item was shipped 2 days ago with a delivery date of today. An hour ago it has been delayed for tomorrow. Two days! If the store allowed it I...

My package was shipped from Virginia. I live in NJ. This item was shipped 2 days ago with a delivery date of today. An hour ago it has been delayed for tomorrow. Two days! If the store allowed it I would have just drove to Virginia. It took 8 "business" days for the company to ship (12 actual days because I purchased on Friday evening which the following Monday counts as day 1).

 – About 17 hours ago.

we ordered 2 identical laptops, 1 came, they lost the other.. f%@king impossible to get on the phone. went in person and i almost jump across the counter and smashed his f%@king face in...

we ordered 2 identical laptops, 1 came, they lost the other.. f%@king impossible to get on the phone. went in person and i almost jump across the counter and smashed his f%@king face in

 – About 17 hours ago.

they are garbage
...

they are garbage

 – About 18 hours ago.

My package which is highly important for my kids to get due to health reasons has been stuck in Illinois for 2 weeks not moving. Got an email saying delivery on 19, then 21, now stuck at 26. This is...

My package which is highly important for my kids to get due to health reasons has been stuck in Illinois for 2 weeks not moving. Got an email saying delivery on 19, then 21, now stuck at 26. This is beyond forgiven. People like my kids depends on their package for health reasons, stop making excuses and deliver our items. I could of walked the distance and got back with it before millions of people getting paid to do their jobs move it an inch.

 – About 18 hours ago.

My package was supposed to be delivered May 20. Then rescheduled to May 25. Then rescheduled to May 27th. Stayed at home all day to wait - no show. I've now asked (via their website) for it to...

My package was supposed to be delivered May 20. Then rescheduled to May 25. Then rescheduled to May 27th. Stayed at home all day to wait - no show. I've now asked (via their website) for it to be delivered to a local pick up point, and be notified when it arrives so I can go pick it up myself. I expect it will be another week before they can figure that out. Can't get hold of anyone on the phone. UPS is really the worst delivery company out there. I have never had these problems with Purolator, FedEx or Canada Post. I don't know why anyone uses them.

 – About 20 hours ago.

My package has been sitting in Victoria, BC for two weeks. Still not delivered. Updates are below. No notice of rescheduled delivery. No reason for delays. UPS definitely SUCKS!!!

My package has been sitting in Victoria, BC for two weeks. Still not delivered. Updates are below. No notice of rescheduled delivery. No reason for delays. UPS definitely SUCKS!!!

05/28/2020 8:55 A.M. Victoria, BC, Canada
Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates.
05/27/2020 8:55 A.M. Victoria, BC, Canada Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates.
05/26/2020 8:55 A.M. Victoria, BC, Canada Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates.
05/19/2020 8:00 A.M. Victoria, BC, Canada Delivery will be delayed by one business day.
05/15/2020 10:00 A.M. Victoria, BC, Canada Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.
05/14/2020 2:43 A.M. Victoria, BC, Canada Arrival Scan

 – About 21 hours ago.

Had to call and ask them to just hold the package at the facility. It's been more than 5 business days that it has been on the truck. They said I can pick it up Monday at 10am. Now, let's see...

Had to call and ask them to just hold the package at the facility. It's been more than 5 business days that it has been on the truck. They said I can pick it up Monday at 10am. Now, let's see if that is true. I already disputed the charge with my credit card since I never received the product.

 – About 21 hours ago.

Today is Thursday May 28. They had my parcels at their local warehouse since Tuesday May 19. Twice their UPS app said they would deliver them but failed without offering any reasons. Shipments from...

Today is Thursday May 28. They had my parcels at their local warehouse since Tuesday May 19. Twice their UPS app said they would deliver them but failed without offering any reasons. Shipments from Costco used to be two days are now seven business days and UPS does not deliver on the weekend (at least not to me). I am so afraid to contact them in case they have an unwritten policy to delay any parcels from those who complain. I really think they are intentionally delaying parcel deliveries (especially to the complainers) and using COVID-19 as an excuse. I see their trucks rumbling my street once or twice a day on average yet nothing for me. They could easily hire more people these days even temporarily but they seem not to want to. I lost all faith in UPS.

 – About 21 hours ago.

My package was supposed to get here the 23rd. Its been sitting in my town since then and hasnt moved, and my tracking STILL says that it will be delivered Saturday the 23rd. Unless UPS invented time...

My package was supposed to get here the 23rd. Its been sitting in my town since then and hasnt moved, and my tracking STILL says that it will be delivered Saturday the 23rd. Unless UPS invented time travel HOW THE f%@k IS MY PACKAGE GETTING HERE LAST SATURDAY???? AND WHY CANT THEY UPDATE THEIR INFO? Does anyone know how I can talk to or get through to a real person? Their customer service robot with four choices is the WORST customer service I have ever experienced. This isn’t even the only package this is happening to me with right now. I will now go out of my way to make sure I never ship items through UPS, and I will never ever purchase an item thats being shipped by UPS again, no matter how much I may or may not want it. Shittiest customer service i’ve ever encountered, and cant even updatw their info. f%@k UPS, DONT USE THEIR SERVICE OVER USPS OR FEDEX.

 – About 1 Day ago.

I'm in Windsor, Ontario Canada and those morons in the warehouse cannot deliver a 6lbs PACKAGE using stupidVirus-19 as an EXCUSE to their thoughtless and reckless behavior. I told the bastard over...

I'm in Windsor, Ontario Canada and those morons in the warehouse cannot deliver a 6lbs PACKAGE using stupidVirus-19 as an EXCUSE to their thoughtless and reckless behavior. I told the bastard over the phone to not use that bs excuse to justify abuse to the customers. We need to do a class lawsuit against those crooks.

 – About 1 Day ago.

UPS really does suck... Not because of slower delivery times during this pandemic, but because of stuff like this: Package ships from an hour and half away from my house; arrives at the UPS facility 5...

UPS really does suck... Not because of slower delivery times during this pandemic, but because of stuff like this: Package ships from an hour and half away from my house; arrives at the UPS facility 5 minutes from my house (I can literally walk to the facility in under 30 minutes). Then for some reason is shipped to a facility an hour away. Is the package going to be delivered the next day. Oh no, bless your heart you sweet girl, "Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible." Won't be here until two days after the date I paid for.

 – About 1 Day ago.

I can’t get a live person on the phone now...anyone else? ...

I can’t get a live person on the phone now...anyone else?

 – About 1 Day ago.

UPS is very slow lately, but UPS Sure post is a disaster. Everytime a package goes through Goodyear AZ I get a late notice saying it's delayed there by a "natural disaster". The natural...

UPS is very slow lately, but UPS Sure post is a disaster. Everytime a package goes through Goodyear AZ I get a late notice saying it's delayed there by a "natural disaster". The natural disaster is combining UPS and the Post Office !

 – About 1 Day ago.

#UPSSUCKS

THEY REALLY DO!!

# DON'TUSEUPS

OR VENDORS LIKE AMAZON THAT DO OR U WILL REGRET IT!!!!

Terrible service I will not buy from a vendor...

#UPSSUCKS

THEY REALLY DO!!

# DON'TUSEUPS

OR VENDORS LIKE AMAZON THAT DO OR U WILL REGRET IT!!!!

Terrible service I will not buy from a vendor who uses UPS. I would rather take my chances with DHL that's how bad UPS HAS BEEN AND THEY DO NOT CARE.

I live 15 miles at best from Warwick, RI & A packages has been there "IN TRANSIT" for over a week and yet they delivered a different package yesterday...DOESN'T MAKE SENSE. USPS IS BETTER.

 – About 1 Day ago.

So I'm in the UK, and last Friday (22nd) they had my parcel out for delivery. They then didn't deliver it due to 'extreme weather'. Obviously someone never told the driver we don't...

So I'm in the UK, and last Friday (22nd) they had my parcel out for delivery. They then didn't deliver it due to 'extreme weather'. Obviously someone never told the driver we don't get tornadoes here. Anyway, the weekend passes, and then Monday arrives. Nope, still says 'extreme weather'. So I request a delivery for Wednesday 27th (yesterday), hoping it will get it moving. So Wednesday comes and it says out for delivery. Great! Except then the status changed to 'redelivery request received'. And then they didn't deliver it! So they decided not to deliver the parcel they had on the van because they got a redelivery request two days ago to deliver on the day it was on the sodding van! Incompetent!!!! So I phoned up ups and they assured me that it would be here today and the confusion was because the depot only got the request yesterday! And today? No delivery! They've contacted the sender!!! Incompetent company!!!!

 – About 1 Day ago.

They don't recognize my address here in Italy whereas all other couriers can find it without any problems. If they don't know how to search for an address that appears on a simple Google Maps...

They don't recognize my address here in Italy whereas all other couriers can find it without any problems. If they don't know how to search for an address that appears on a simple Google Maps search they should dedicate to a different business.

 – About 1 Day ago.

UPS probably stands for Utterly Pointless Service. I'm PRETTTTY sure the UPS guy drove by my house today and did a quick look before driving away. My package was supposed to be delivered today and...

UPS probably stands for Utterly Pointless Service. I'm PRETTTTY sure the UPS guy drove by my house today and did a quick look before driving away. My package was supposed to be delivered today and stood at "In Transit" until wayyy past the delivery time. I get an email saying they will delay the delivery until tomorrow morning (Thursday). Alright no sweat. A few moments later I get another email notification saying that they'll delay until Friday. HOW. WHY.

Should known better than to have my package shipped to me. Should have gone with the pick up option. Ugh.

 – About 1 Day ago.

utter bruh moment ...

utter bruh moment

 – About 1 Day ago.

My package has be delayed a week... they keep saying it is “out for delivery” and the guy stops the truck in front of my house and doesn’t even get off like how f%@king stupid is he. I call them...

My package has be delayed a week... they keep saying it is “out for delivery” and the guy stops the truck in front of my house and doesn’t even get off like how f%@king stupid is he. I call them and the lady says it’s on the truck but they’re busy how the f%@k does that work if they’re right in front of my house just give me my f%@king package and they have done this the last 2 days. f%@k UPS

 – About 1 Day ago.

My package was suppose to be delivered on Tuesday but it hasn’t moved from Warwick, RI since last week. ...

My package was suppose to be delivered on Tuesday but it hasn’t moved from Warwick, RI since last week.

 – About 1 Day ago.

Just f%@k this company.....f%@k ups.... ...

Just f%@k this company.....f%@k ups....

 – About 1 Day ago.

I'm tired of feeling like people let me down. I show up to work every f%@king day and I do the job to my best and I don't chase customers undue stress but at least two out of every three UPS...

I'm tired of feeling like people let me down. I show up to work every f%@king day and I do the job to my best and I don't chase customers undue stress but at least two out of every three UPS interactions I have is f%@ked up because this company and their employees don't give a f%@k and they deliberately f%@k with other people's lives. Deliberately.

f%@k every single one of you f%@king simps; I hope you all get crushed between a loading gate or snapped in half by a conveyor belt. You useless f%@kwits suck at your life and you suck at your job and you don't deserve someone taking a piss on you if you were in fire. f%@k off and get the f%@k out. You f%@king shitheads think the world owes you something and you choose to make for a horrible customer experience and if you all died I wouldn't feel bad. Sick of your God damn bull shit every God damn time I have to get a package delivered by you pea-brained c*nts.

 – About 1 Day ago.

Same as everyone. Keep being told a delivery date and I monitor the front porch for 12+ hours and no delivery. They just post a new delivery date. If ever I have a choice I will not use UPSucks. ...

Same as everyone. Keep being told a delivery date and I monitor the front porch for 12+ hours and no delivery. They just post a new delivery date. If ever I have a choice I will not use UPSucks.

 – About 1 Day ago.

Omg. Pretty much the same issues as everyone else here! 3 days in a row as “out for delivery”, 3 UPS people on the phone (all with the same info as I can get on the web), and 6:45 pm and still no...

Omg. Pretty much the same issues as everyone else here! 3 days in a row as “out for delivery”, 3 UPS people on the phone (all with the same info as I can get on the web), and 6:45 pm and still no package. How can a private company, paid-for service get away with this?!? And not empower their staff with any extra info?! Why do they bother employing customer service people?! And don’t even get me started on UPS my choice...I’m actually starting to think it’s all a joke. Ughhhhhh

 – About 2 days ago.

I worked for UPS for a winter over the holiday's and into the new year for a few months as a hold-over. In my time at UPS, it was my experience that everyone there is a drunk and a pot head and a...

I worked for UPS for a winter over the holiday's and into the new year for a few months as a hold-over. In my time at UPS, it was my experience that everyone there is a drunk and a pot head and a good chunk of them are into other drugs on the regular. A large number of the people I worked with showed up to work high and got high as soon as they could get off work. The group/gate I worked on had some folks who worked hard and hustled to get things done, and this was during the holidays, but a better portion of people there didn't care and didn't try and were never pushed to. UPS employees do work a physically demanding job, but it's only ever difficult beyond a heavy lift because people there make it hard. It's my opinion UPS has problems created largely in part by the caliber of employee throughout their organization and there really isn't a dedication to doing a quality job or meeting customer expectations in this company. Culturally they are bankrupt and the business is defunct because this exists at all levels. Everyone is just looking out for themselves and the unions don't work for anyone but the people who suck the most dick within it; they're another example of how unions fail. UPS and many (but not all) of the people who work there often embody the apathetic, disinterested, and selfish aspects of humanity that put the entire human race a step closer to being animals in pants and a step further away from achieving something better for all mankind.

 – About 2 days ago.

Out for Delivery 05/27/2020 10:05 A.M. Van Nuys, CA, United States
Out For Delivery Today

05/27/2020 3:00 A.M. Van Nuys, CA, United States Destination Scan
05/26/2020 8:29...

Out for Delivery 05/27/2020 10:05 A.M. Van Nuys, CA, United States
Out For Delivery Today

05/27/2020 3:00 A.M. Van Nuys, CA, United States Destination Scan
05/26/2020 8:29 A.M. Van Nuys, CA, United States Destination Scan
05/23/2020 9:58 P.M. Van Nuys, CA, United States An emergency situation or severe weather condition has delayed delivery until the next business day.
05/23/2020 7:17 A.M. Van Nuys, CA, United States Destination Scan
05/23/2020 4:45 A.M. Van Nuys, CA, United States Destination Scan
05/22/2020 9:54 A.M. Van Nuys, CA, United States Destination Scan
05/22/2020 6:03 A.M. Van Nuys, CA, United States Loaded on Delivery Vehicle
05/22/2020 5:34 A.M. Van Nuys, CA, United States Destination Scan
05/21/2020 2:24 P.M. Van Nuys, CA, United States Arrival Scan
05/19/2020 4:48 P.M. Hodgkins, IL, United States Departure Scan
05/18/2020 11:56 P.M. Hodgkins, IL, United States Arrival Scan
05/18/2020 11:26 P.M. Chicago, IL, United States Departure Scan
Past Event Shipped 05/16/2020 6:53 P.M. Chicago, IL, United States
Origin Scan

Past Event Label Created 05/14/2020 5:37 A.M. United States
Order Processed: Ready for UPS


I LIVE 10 MIN FROM VAN NUYS. WHY THE HELL IS MY PACKAGE NOT HERE? THEY KEEP LYING AND MAKING UP EXCUSES EVERYTIME I CALL. I AM GOING TO CANCEL THE ORDER ON AMAZON AND GET A REFUND. THIS IS RIDICULOUS. UPS SUCKS!

 – About 2 days ago.

I paid $20 this past Saturday for Next Day Air, with the understanding that it probably wouldn't deliver until Tuesday due to Monday being a holiday. Do note I could have had free shipping with...

I paid $20 this past Saturday for Next Day Air, with the understanding that it probably wouldn't deliver until Tuesday due to Monday being a holiday. Do note I could have had free shipping with USPS. It's now Wednesday evening, and still no package. It would have delivered by now had I gone with the free shipping, holiday weekend or not.

Btw, if you need to talk to a live person, call UPS' main line, wait for their annoying automated message to finish, and say, "Order Supplies," even if you're not calling to order supplies. You'll be connected to a live person right away.

 – About 2 days ago.

Paid $19 to get a light and small item shipped by 2nd Day Air. Takes six days!...

Paid $19 to get a light and small item shipped by 2nd Day Air. Takes six days!

 – About 2 days ago.

UPS is complete idiots. I have a package that was "out for delivery" 3 days in a row... never showed up. It's been in my city for over 2 weeks now. Now the tracking says that it's been...

UPS is complete idiots. I have a package that was "out for delivery" 3 days in a row... never showed up. It's been in my city for over 2 weeks now. Now the tracking says that it's been placed on hold for pickup BY ME! f%@k no i didn't, why would i want to pick it up? so i call them and the tell me they will call me back that days and get the package sent right out to me right away... that was a week ago. no f%@king package, no f%@king call, and the tracking still says its on hold for pickup. so now they "assure" me that this time it's actually been taken off hold, and someone will actually call me back to verify. I'm a reasonable guy; but my shit's been sitting in your center for weeks, you lie to me on the phone, you make shit up about me putting the package on hold, i have to call your city working phone number mess of a system multiple times, your website email system and virtual assistance is worthless. In the future, i'll just never order from anyone that uses UPS again.

 – About 2 days ago.

You guys f%@king suck worse than any delivery service out there, you delayed my pakage another day for no reason, there is no reason it should take this long to get a f%@king pakage, you guys can kiss...

You guys f%@king suck worse than any delivery service out there, you delayed my pakage another day for no reason, there is no reason it should take this long to get a f%@king pakage, you guys can kiss my ass, i hope you all lose your damn jobs and go bankrupt, do better buisness, it is not f%@king hard

 – About 2 days ago.

UPS used to mean "use purolator stupid". But they all suck. Tell whom ever you are buying from to use another carrier. Intelcom is doing a great job. Delayed packages, fake deliveries, damaged...

UPS used to mean "use purolator stupid". But they all suck. Tell whom ever you are buying from to use another carrier. Intelcom is doing a great job. Delayed packages, fake deliveries, damaged packages.......etc. Same story again and again. Tell the stores to use someone else.

 – About 2 days ago.

Ordered a phone was supposed to get it yesterday for some reason the went to the back door stuck what equals a sorry we missed you sticker and left didn’t even try the front door then the sticker...

Ordered a phone was supposed to get it yesterday for some reason the went to the back door stuck what equals a sorry we missed you sticker and left didn’t even try the front door then the sticker they left said the package was at a store nearby but was two cities away from where they said it would be what the F$@K

 – About 2 days ago.

I know we’re all kinder impatient, but UPS doesn’t really know what they are doing. They tell us a delivery date. Get us all joyful and excited for what the hell you got in your package, and on...

I know we’re all kinder impatient, but UPS doesn’t really know what they are doing. They tell us a delivery date. Get us all joyful and excited for what the hell you got in your package, and on that last day, (The day it’s supposed to come) Presto Chango. They move the delivery date for 5 more days.

 – About 2 days ago.

My package is coming. But the thing about UPS is that it gives me a f%@king release date and then it doubles the damn date. And now it’s in Clearance. And I got it on May 13....

My package is coming. But the thing about UPS is that it gives me a f%@king release date and then it doubles the damn date. And now it’s in Clearance. And I got it on May 13.

 – About 2 days ago.

My company uses UPS; why? I have no idea. Everytime I get a package nobody bothers to let my wife know something is being dropped off. They always just drop it on the other side of the fence and...

My company uses UPS; why? I have no idea. Everytime I get a package nobody bothers to let my wife know something is being dropped off. They always just drop it on the other side of the fence and leave. No knock, not even a horn blast.

A few years ago I was to receive a check for money that I badly needed. I paid extra for overnight shipping so I can get it the next day, Friday, before the weekend. I waited all day, nothing. When I called late that afternoon they claimed the driver couldn't find the address so it would be Monday. I explained that I needed it by Saturday but the guy claimed there was no way they can contact drivers. Yet somehow he knew the driver couldn't figure be the address,. I guess in this age where cell phones are everywhere, information at UPS only goes one way.

I told him I was Will ng to pick it up at the warehouse on Saturday because the building is open on weekends for business deliveries, but he said no because the building is closed. I suggested that he or even I could call the manager and explain my situation so I could get it picked up since I did pay for the faster service. The guy could care less and basically said there's no way to contact the manager at the location. As if they had no phones in that building.

Every situation where I've had to call in because some business insists on using the dumbest delivery company, the person who answers could care less. I've gotten a few "let me see what I can find out and I'll call you back" but not once was I ever called back. Please people, they will never get better if people continue to give them business no matter how incompetent they are

 – About 2 days ago.

So I’m putting together a skateboard right and I ordered parts from California and Michigan. I had one package yesterday delivered to my house and on time but today my package was delivered and...

So I’m putting together a skateboard right and I ordered parts from California and Michigan. I had one package yesterday delivered to my house and on time but today my package was delivered and guess what it wasn’t there. THE DRIVER LEFT IT IN HIS TRUCK. Like how do you f%@k up that badly and now I have to wait a hour just for a phone call to find out where my trucks are.

 – About 2 days ago.

Each day they'll give u a neat and handy notification telling you that your package will arrive tomorrow. I like the money they clearly invested into their IT so they could tell to kindly go f%@k...

Each day they'll give u a neat and handy notification telling you that your package will arrive tomorrow. I like the money they clearly invested into their IT so they could tell to kindly go f%@k myself.

How the f%@k is ur business all about delivering packages but yet it seems like the company as a whole and everyc*nt working for them seem to be completely incapable of doing just thar.

 – About 2 days ago.

Paid a shit ton of money to have my replacement card shipped overnight on Thursday. I have been patient. It was scheduled for delivery for 10:30 this morning. Driver delivered a package to my neighbor...

Paid a shit ton of money to have my replacement card shipped overnight on Thursday. I have been patient. It was scheduled for delivery for 10:30 this morning. Driver delivered a package to my neighbor and started driving off, I called to him and he screamed "I have nothing for you” and sped away. I called UPS, the woman who called back said they are stressed out and working as hard as they can, the driver can’t find my package on his truck. They can’t find it in the warehouse either. I am so pissed off right now. I have kids to feed and specifically paid to get it by Saturday. The woman that I just got off the phone with said to give it a week. Are you ducking serious right now?

 – About 2 days ago.

UPS driver passes by my house so many times making other drop offs, WHY CAN'T YOU STOP AND DELIVER THAT SHIT...

UPS driver passes by my house so many times making other drop offs, WHY CAN'T YOU STOP AND DELIVER THAT SHIT

 – About 2 days ago.

Vancouver BC:
I initially placed my order on may 10th, which is being sent from Ontario to Vancouver. It arrived in Vancouver on the 16th and has been either “in transit” or rescheduled for...

Vancouver BC:
I initially placed my order on may 10th, which is being sent from Ontario to Vancouver. It arrived in Vancouver on the 16th and has been either “in transit” or rescheduled for multiple deliveries that never occurred since then. I have had the pleasure of watching the UPS truck go past my house 4x times and no matter what physical UPS location I call nobody can tell me where my package is or change it to pickup from a location. f%@k UPS, I am so done with their piss poor service...just a bunch of monkeys working there I swear to god.

 – About 2 days ago.

USPS tracking: We'll send you accurate updates every time your package is scanned in or out of a location

Fedex: we'll do that not quite as well but you'll at least know what...

USPS tracking: We'll send you accurate updates every time your package is scanned in or out of a location

Fedex: we'll do that not quite as well but you'll at least know what state it's in

UPS: It's on it's way, chill, why are you like so nosy man?

 – About 2 days ago.

Waiting on package that's over 2 hours late that contains our paychecks!!!! Took a half hour to get an actual person on the phone who was completely and totally unhelpful. All they do is repeat...

Waiting on package that's over 2 hours late that contains our paychecks!!!! Took a half hour to get an actual person on the phone who was completely and totally unhelpful. All they do is repeat the information I already got online, which is that it's out for delivery.

He actually suggested it might be because of traffic.

We have no traffic here.

I informed him of this.

He repeated it.

Then reiterated the information online again.

I want to crawl through the phone lines and strangle someone.

Our driver is ALWAYS here by 10:30 am.

 – About 2 days ago.

UPS has the worst delivery in America they skin are items just to prove that being bad area and they take a picture with the iPhone and send it to the department they have been by our location this is...

UPS has the worst delivery in America they skin are items just to prove that being bad area and they take a picture with the iPhone and send it to the department they have been by our location this is a scam they need to be put down I'm going to kill they ass let me see a truck roll past by my location I'm going to shoot that motherf%@ker up because they have lost track with my item for the delivery yesterday so they telling me my item has been delivered and being scammed but I didn't get no delivery yesterday I'm going to kill your ass and I'm going to shoot that truck up f%@k the police they ain't got nothing to do with this f%@k they I'm not consider this is a loss

 – About 2 days ago.

Why do business use ups ? They suck so bad......

Why do business use ups ? They suck so bad...

 – About 2 days ago.

Try contacting Matt O’Conner, he is the guy that handles media relations for UPS. I believe it to be a cell#...770-846-7987...

Try contacting Matt O’Conner, he is the guy that handles media relations for UPS. I believe it to be a cell#...770-846-7987

 – About 2 days ago.

In the midst of delivering to my residence, they suddenly updated from "by end of day" to "severe weather" impacting my delivery. It's since been 7 days and no updates, no one to...

In the midst of delivering to my residence, they suddenly updated from "by end of day" to "severe weather" impacting my delivery. It's since been 7 days and no updates, no one to talk to about it, and no options that actually resolve the issue.

 – About 2 days ago.

Package in trailer at the warehouse since may 11 and they have no clue when it will be shipped. That is 16 days!!!
no wonder they choose brown for the color of their trucks and uniforms......

Package in trailer at the warehouse since may 11 and they have no clue when it will be shipped. That is 16 days!!!
no wonder they choose brown for the color of their trucks and uniforms...

 – About 2 days ago.

Third late delivery within the last 2 weeks. It’s ok though. Time to start claiming item not received even when they get delivered. Hit UPS in their fat pocketbook then MAYBE they will learn a...

Third late delivery within the last 2 weeks. It’s ok though. Time to start claiming item not received even when they get delivered. Hit UPS in their fat pocketbook then MAYBE they will learn a lesson!

 – About 2 days ago.

UPS SUCKS!!!!!!!!

6 FAILED DELIVERIES TO ME - 3 TO MY OWN ADDRESS, TWICE I SAW THEM DRIVE RIGHT PAST ME WITHOUT ATTEMPTING DELIVERY BUT SAYING THEY DID.

3 TIMES TO THEIR OWN...

UPS SUCKS!!!!!!!!

6 FAILED DELIVERIES TO ME - 3 TO MY OWN ADDRESS, TWICE I SAW THEM DRIVE RIGHT PAST ME WITHOUT ATTEMPTING DELIVERY BUT SAYING THEY DID.

3 TIMES TO THEIR OWN UPS APPROVED PICKUP POINT - AND THEY FAILED TO DELIVER THE PACKAGE TO A 24/7 STORE!!!!

HOW ARE THEY ALIVE IN 2020????

 – About 2 days ago.

Two packages sitting on trucks in my city for the last 5 days. Get it together and unpack trucks!...

Two packages sitting on trucks in my city for the last 5 days. Get it together and unpack trucks!

 – About 2 days ago.

I ordered two items from Costco about three weeks apart. Both were to be delivered by UPS. The first item I never received even though the status showed that it was received by someone I've never...

I ordered two items from Costco about three weeks apart. Both were to be delivered by UPS. The first item I never received even though the status showed that it was received by someone I've never heard of. I submitted a claim. The second item was scheduled to arrive on Monday May 25.

I called UPS on Saturday May 23 and waited approximately 50 minutes on hold in order to speak with a representative to ensure that my address was correct. My unit intercom code was missing from the shipping address. I was told that UPS drivers do not carry phones and cannot contact the recipient via telephone. Even though my name and buzz code are listed on the directory or my building, the driver doesn't look there. So, I had to provide further instructions. I waited at home all day and evening on Monday, May 25. No UPS. The website tracking page showed that the delivery address had changed (which it did not - the buzzer code was added). Then, I waited all day on Tuesday, May 26. At 16:40, I called UPS, waited 60 minutes for a representative, and was assured that my package would arrive today between noon and 1900.

In the meantime, on Saturday May 23 prior to calling, I created a UPS online account and signed up for their My Choice program. Clicking on links for My Choice that said I could provide further details or find out the specific delivery window or change the day or time just looped me back to the same spot or gave me error messages. Even their website sucks.

Again, I will sit home and wait. I'm not sure what it will take for UPS to change their delivery practices, but following these latest incidents, I will avoid using shippers that use UPS as their delivery method.

 – About 2 days ago.

my parcel was meant for delivery since friday... saturday comes and ends and at 22:28 a generic bullshit status of “an emergency situation or severe weather condition has delayed delivery until the...

my parcel was meant for delivery since friday... saturday comes and ends and at 22:28 a generic bullshit status of “an emergency situation or severe weather condition has delayed delivery until the next business day.” posted... i live in los angeles, california so i know for a fact @UPS this wasn’t a weather issue unless perpetual sunshine hinders your ability to do the job for which you were paid nor do i believe your “emergency” excuse... it’s tuesday evening; half an hour prior to their “EOD” and still nothing. UPS is holding my parcel; £4K worth... so inefficiently laughable i want to cry.

 – About 2 days ago.

I just got a notification email from them they supposed the delivered my package but the email said it had been delivered and it being scan so what the hell tell you they are some scams I supposed to...

I just got a notification email from them they supposed the delivered my package but the email said it had been delivered and it being scan so what the hell tell you they are some scams I supposed to get my item today I'm just going to like forget it I'm just going to shoot they truck and I lost $427 because them

 – About 2 days ago.

I am not doing business with these guys no more UPS no but some scams deliveries like I said I see one of them trucks I ain't going take no chance to hesitate just shoot that mother fuc up...

I am not doing business with these guys no more UPS no but some scams deliveries like I said I see one of them trucks I ain't going take no chance to hesitate just shoot that mother fuc up

 – About 2 days ago.

It’s bad enough that they suck, but to also play the same annoying hold music on loop nonstop is ridiculous. Been on hold for an hour, and I think I have gone insane listening to the same beat over...

It’s bad enough that they suck, but to also play the same annoying hold music on loop nonstop is ridiculous. Been on hold for an hour, and I think I have gone insane listening to the same beat over and over and over. It’s like they are trying to make you hang up.

 – About 2 days ago.

Package left shipper 5/18, scheduled for delivery 5/21, didnt show up. Then rescheduled for 5/22, still didnt show up. Then rescheduled for 5/23, still didnt show up. Then rescheduled for 5/26. Its...

Package left shipper 5/18, scheduled for delivery 5/21, didnt show up. Then rescheduled for 5/22, still didnt show up. Then rescheduled for 5/23, still didnt show up. Then rescheduled for 5/26. Its 10pm and guess what?!? NO PACKAGE. Well, hopefully the heat sensitive package that was shipped 8 days ago with an ice pack survives the 90 degree temps tomorrow. I just want my damn package!

 – About 2 days ago.

what they need to do they need to band online keeping for everyone to get scam with these orders I cannot stand ups they holding my item because this coronavirus shit so you going to take my money...

what they need to do they need to band online keeping for everyone to get scam with these orders I cannot stand ups they holding my item because this coronavirus shit so you going to take my money and just forget about me f%@k y'all your company needs to be shut down

 – About 2 days ago.

Tracker says it left one city this morning to be delivered today. Called, and they said it left a different city than the tracker. So they don't even know where the f%@k it is. Then they give me...

Tracker says it left one city this morning to be delivered today. Called, and they said it left a different city than the tracker. So they don't even know where the f%@k it is. Then they give me all these covid excuses, but f%@k you no refunds during a pandemic you just gotta wait biznitch. Really disgusting company using covid as an excuse to rip everyone off. Meanwhile all the other carriers can do their jobs and bring you your product. SHUT DOWN UPS

 – About 2 days ago.

what they need to do they need to band online keeping for everyone to get scam with these orders I cannot stand ups they holding my item because this coronavirus shit so you going to take my money...

what they need to do they need to band online keeping for everyone to get scam with these orders I cannot stand ups they holding my item because this coronavirus shit so you going to take my money and just forget about me f%@k y'all your company needs to be shut down

 – About 3 days ago.

UPS sucks. Covid-19 isn't an excuse. The package was supposed to be here on Friday...nothing. Saturday it was supposed to be here and then at 9:10pm I get notification that due to severe...

UPS sucks. Covid-19 isn't an excuse. The package was supposed to be here on Friday...nothing. Saturday it was supposed to be here and then at 9:10pm I get notification that due to severe weather or an emergency my package is delayed until the next business day. Now it is Tuesday at 5:45pm and my package is supposed to be here at 9:00pm. I doubt it. WORST SERVICE EVER!!!!! The package is in a city that is only 10min from my house! It's ridiculous.

 – About 3 days ago.

My package was sent via UPS. I've been tracking it for days. The last time I looked, 3 days ago, the status was 'Package departed UPS Mail Innovations facility en-route to USPS for...

My package was sent via UPS. I've been tracking it for days. The last time I looked, 3 days ago, the status was 'Package departed UPS Mail Innovations facility en-route to USPS for induction'. The package has yet to reach the local USPS. It's only 36.6 miles between the UPS distribution center and the final destination. WTF!! Even DHL is more reliable. My FEDEX deliveries are not an issue, my USPS orders are not an issue. Holy Crapulation, even packages from mainland China get here without problems. I ordered produce from Idaho via UPS. It got here warm, I mean fresh-roadkill warm. The replacement product came via USPS, received still semi-frozen, perfect.

 – About 3 days ago.

My order was supposed to be delivered 5/26/2020, was told it’d be here last friday and then saturday after being brought to Mass (supposed to be delivered to R.I.)Now the package was brought back bc...

My order was supposed to be delivered 5/26/2020, was told it’d be here last friday and then saturday after being brought to Mass (supposed to be delivered to R.I.)Now the package was brought back bc the drivers were sent back way before the latest delivery time (9pm). Called and was told delivery will be attempted tomorrow bc of too many packages for the drivers (maybe they should give older packages first so people get their orders)

 – About 3 days ago.

UPS SUCKS.....

Delivery attempted today at 4:47 PM
Unfortunately, UPS couldn’t complete your delivery because no one was available to sign for it. They will try again.

UPS SUCKS.....

Delivery attempted today at 4:47 PM
Unfortunately, UPS couldn’t complete your delivery because no one was available to sign for it. They will try again.


UMM NO! I have been home all day..... seriously, WTF ITS A PANDEMIC.... NO ONE IS GOING ANYWHERE

LAME!

OH AND TRY TO GET SOMEONE AT CUSTOMER SERVICE>>...... WHAT A FU&*&ING JOKE

 – About 3 days ago.

So my item was on the truck on 5/22/20 one block away and not delivered due to a COVID 19 Delay. Well if it’s on the truck one block away what’s the delay? Rescheduled for 5/23/20. Never shows...

So my item was on the truck on 5/22/20 one block away and not delivered due to a COVID 19 Delay. Well if it’s on the truck one block away what’s the delay? Rescheduled for 5/23/20. Never shows and no updates. Again delayed due to COVID 19 delay. Rescheduled for 5/26/20 due to a long Memorial Day weekend. Truck drives by my house. Yes you guessed it. No delivery just keeps going and now it’s on the other side of town. Call UPS and tell me it will be delivered today. I doubt it. For this UPS sucks big time. Their color fits them perfect for the shitty service they have yet to deliver.

 – About 3 days ago.

UPS was suppose to deliver my package on Friday. I watched the truck on the map just one street away. Then I notice the truck heading back to the terminal 20 miles away. I get a message say the...

UPS was suppose to deliver my package on Friday. I watched the truck on the map just one street away. Then I notice the truck heading back to the terminal 20 miles away. I get a message say the package wasn't delivered due to operating conditions. What, too sunny and pleasant outside? Then, after a 3 day holiday weekend it was due on Tuesday. I watched the UPS truck on the map and it showed it had gone down a dead end street along my property. I went outside to see the truck drive to the corner of my property, and then turn and drive away. WTF?! The map showed it in my area for another hour only to see the truck head back to the terminal and it's only 4pm. SO PISSED!!!!

 – About 3 days ago.

Give me a freeking windows to wait for my package, even 3 to 4 hours I can tolerate because of this pandemic. But waiting for a day and not receiving my package is absurd....

Give me a freeking windows to wait for my package, even 3 to 4 hours I can tolerate because of this pandemic. But waiting for a day and not receiving my package is absurd.

 – About 3 days ago.

Ordered an item located in Oregon and it's currently in Pennsylvania,I live in WA state how does this make any sense ...

Ordered an item located in Oregon and it's currently in Pennsylvania,I live in WA state how does this make any sense

 – About 3 days ago.

Sign up for their service so I do not have to sign for packages. Package is denied because I am not home. I call customer service to correct this error. Same thing next day. With great frustration I...

Sign up for their service so I do not have to sign for packages. Package is denied because I am not home. I call customer service to correct this error. Same thing next day. With great frustration I call customer service again to set it up that I'll pick up from them because they are proving themselves inept at drop off. Their customer service doesn't process the request correctly. Ultimately delays delivery by 4 days.

 – About 3 days ago.

was ship from Ontario 15 days ago. usually 2-3 days to get to Montreal. Received 4 email telling me that it is going to be at my home next day. guess what. Nothing yet. Order some stuff from...

was ship from Ontario 15 days ago. usually 2-3 days to get to Montreal. Received 4 email telling me that it is going to be at my home next day. guess what. Nothing yet. Order some stuff from AARTECH. very good place but their choice of carrier is sooooo bad. will probably not buy from them anymore because of the carrier. And no customer service. You can't talk to a real person. UPS = bullshit

 – About 3 days ago.

15 days without movement... tracking still saying in transit... Can't get a hold of them over the phone... ...

15 days without movement... tracking still saying in transit... Can't get a hold of them over the phone...

 – About 3 days ago.

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 – About 3 days ago.

Almost 1 month now and UPS still hasn't delivered. I spoke to the driver of a UPS truck on Friday at a gas station to see if he had my package. He said, he had no idea what was on the truck. He...

Almost 1 month now and UPS still hasn't delivered. I spoke to the driver of a UPS truck on Friday at a gas station to see if he had my package. He said, he had no idea what was on the truck. He opened the back doors so I could see in and I could not believe how things were all thrown in the back of the truck, not piled or stacked. He said they literally just throw things in. When he is trying to do a delivery he says he frequently can't find the item so it does not get delivered. The Dartmouth Nova Scotia depot must be the most poorly managed in the UPS world. UPS really sucks. We would be better without them, any other courier company would do a better job.

 – About 3 days ago.

Now at 15 days sitting in local facility no update since 5/18. Package weighs 75 lbs don’t think they could lose it. Got a reply to my email they are checking on it. Can’t get through to the...

Now at 15 days sitting in local facility no update since 5/18. Package weighs 75 lbs don’t think they could lose it. Got a reply to my email they are checking on it. Can’t get through to the shipper as they are only responding through email. Next step disputing the charge with my credit card company.

 – About 3 days ago.

Most of my packages are delivered all over my driveway because they couldn't bother to put them on the porch, one was left on the lawn in the middle of a rain shower. I most recently received a...

Most of my packages are delivered all over my driveway because they couldn't bother to put them on the porch, one was left on the lawn in the middle of a rain shower. I most recently received a package that had been torn open with one item removed. Every single time it's UPS there's an issue whether big or small.

 – About 3 days ago.

2nd time UPS has sent my delivery to the wrong state. It was shipped from PA to a PA address and is currently in KY. How are these guys still in business?...

2nd time UPS has sent my delivery to the wrong state. It was shipped from PA to a PA address and is currently in KY. How are these guys still in business?

 – About 3 days ago.

Look, I get that UPS sucks sometimes, but the dude threatening to "shoot up" the driver, and "destroy his life" needs help. This is supposed to be a place to vent and help one another,...

Look, I get that UPS sucks sometimes, but the dude threatening to "shoot up" the driver, and "destroy his life" needs help. This is supposed to be a place to vent and help one another, not threaten lives. Dude, if you are willing to even talk about harmimg someone over a delivery, you have much, much bigger problems than getting your package. Think of the situation this way, they only have so much infrastructure. If you fill a glass, all the way to the top, can you still put more liquid in it? No. Same thing w UPS trucks. Once they are full, they are full. Consider that prob 80-90% of these packages are household items you can get locally at the store. If you are ordering 20 Amazon packages a week, blame yourself for this SNAFU. Capacity is capacity is capacity. No way around it

 – About 3 days ago.

Today is Tuesday and it's supposed to deliver my package I'm thinking they not going to do it but it's really making me frustrated when I see a UPS truck I'm going to shoot that...

Today is Tuesday and it's supposed to deliver my package I'm thinking they not going to do it but it's really making me frustrated when I see a UPS truck I'm going to shoot that motherfuking up I'm tired of waiting on my package it had been 3-4 days

 – About 3 days ago.

Ups said they visited me, but didn't ring the bell or knock on the door. he just left the pick up ticket thing...

Ups said they visited me, but didn't ring the bell or knock on the door. he just left the pick up ticket thing

 – About 3 days ago.

The UPS driver for my route is a passive aggressive little bitch. I am going to buy every loan the bitch and the bitch's family has and then foreclose on them all. I am going to destroy his life...

The UPS driver for my route is a passive aggressive little bitch. I am going to buy every loan the bitch and the bitch's family has and then foreclose on them all. I am going to destroy his life and his unresponisve bosses as well.
I can't reach the senior people at UPS, but the ass-hats that annoy me? oh yes.

 – About 3 days ago.

Ups charged my $80 brokerage fee when my customs fees were only $10. Always a huge ripoff, very shady and impossible to get any satisfaction....

Ups charged my $80 brokerage fee when my customs fees were only $10. Always a huge ripoff, very shady and impossible to get any satisfaction.

 – About 4 days ago.

Been waiting 10 days. Finally gets to the city next to mine and has been there for 5 days with delivery set to tonight and then at 5 they change the delivery to tomorrow...

Been waiting 10 days. Finally gets to the city next to mine and has been there for 5 days with delivery set to tonight and then at 5 they change the delivery to tomorrow

 – About 4 days ago.

I live in AZ. For 7 years, everything we've ordered has gone to the main Phoenix HUB, then to the destination city. For the last 4-5 months (even before Covid) Our UPS packages have been taking...

I live in AZ. For 7 years, everything we've ordered has gone to the main Phoenix HUB, then to the destination city. For the last 4-5 months (even before Covid) Our UPS packages have been taking field trips to random cities across the state, for no reason. One package went back and forth between Florence and Goodyear for 3 days (we don't live anywhere near there) and 2 were delivered to neighbors (who were nice enough to call my phone number and tell me they had my stuff). It's as if they are just throwing packages on random trucks, to make them look like they are moving. NOT ONE of my UPS deliveries have arrived on time. I just spoke to a relative of mine who is a customer service rep for Amazon. She told me that you can call or chat request "carrier prioritizing" and tell them you don't want packages delivered UPS unless there are no other carrier options. And that is EXACTLY what I am going to do.

 – About 4 days ago.

Ordered a mask because where I live I have to have one to get into most businesses. My mask was sent UPS. Was suppose to be here a week ago. Tracking says it's in my small city for the last 5...

Ordered a mask because where I live I have to have one to get into most businesses. My mask was sent UPS. Was suppose to be here a week ago. Tracking says it's in my small city for the last 5 days. I keep getting noticed saying it's been delivered "today". I got 5 days of that. UPS suxs!

 – About 4 days ago.

Yeah I ordered a package and paid for guaranteed 2nd day shipping... that was 6 days ago. I am so mad because I called and now I have to wait 2 more mf days!!!!!!!!!...

Yeah I ordered a package and paid for guaranteed 2nd day shipping... that was 6 days ago. I am so mad because I called and now I have to wait 2 more mf days!!!!!!!!!

 – About 4 days ago.

UPS making a lot of money by not delivering the service charged.
Anyone else would be charged for fraud.
UPS you are the worst and one day you will go down the drain with such bad service....

UPS making a lot of money by not delivering the service charged.
Anyone else would be charged for fraud.
UPS you are the worst and one day you will go down the drain with such bad service.

 – About 4 days ago.

UPS ( U Piece'a Shits) are lazy as fawk, wife pulling out of driveway, ups trying to park in front of driveway with approx 100 ft parking curb in front of him, wife honked so there's no fender...

UPS ( U Piece'a Shits) are lazy as fawk, wife pulling out of driveway, ups trying to park in front of driveway with approx 100 ft parking curb in front of him, wife honked so there's no fender bender, driver just drives off, puts on tracking unable to deliver, call to get my package delivered no call back, it was a brace for my daughter's scoliosis, driver drops package at customer pickup location following day, but delivers another package, so I ask him why he lied and why my package was not redelivered, all he can say is backup, I tell that fruit cup he's on my prop never give me orders, just an answer. Now I'm considered a non delivery level 4 threat, I'm a rig driver for FedEx, I know we all have bad apples but I do my part to get trailers to locations ASAP so they can get offloaded into delivery vans, I know I want my shyt fast like everyone else, but here's the problem, they cry to the union and all non union office workers you call to complain is a waste of your breath cuz they can't do shyt, so I take it out on the UPS drivers on the road with my rig.

 – About 4 days ago.

Bunch of ass hats. I live in rural Ct. Our local driver is a known man whore. Last week I saw his truck in my neighbors driveway for 2 hours, mid day, from 12 to 2. That family has a wife, husband, 2...

Bunch of ass hats. I live in rural Ct. Our local driver is a known man whore. Last week I saw his truck in my neighbors driveway for 2 hours, mid day, from 12 to 2. That family has a wife, husband, 2 teen kids. Husband is not home during day. So tell me UPS, what is your driver doing at a residence, with a woman home alone, for 2 hours mid day? We all get follow delivery tracking. We can see he's stopped for 2 hours at this jouse. If we can see, UPS can see. None of us are getting deliveries so your driver can bang a lady on his route. 2 hours is a long, and a lot of missed deliveries. From what I know about the driver, he's got a rep for this all over town. Let me catch you at my house buddy! It's bad enough you f%@k up all our deliveries, but having it due to the fact u are banging my neighbors wife is really, really f%@ked

 – About 5 days ago.

I paid next day deliver and been days saying emergency or some shit. I’m
Pissed off ...

I paid next day deliver and been days saying emergency or some shit. I’m
Pissed off

 – About 5 days ago.

Grrrrrrrrrr!!!

Its becoming frustrating.. Three ''Prime'' packages have taken the tour around my state 3 times each in the last 5 days according to "tracking:"....

Grrrrrrrrrr!!!

Its becoming frustrating.. Three ''Prime'' packages have taken the tour around my state 3 times each in the last 5 days according to "tracking:". .
They've been in Hartford 3 times only to go back to New Haven via Walingford. . I could have walked to Hartford in two hours to get them.So Close.

 – About 5 days ago.

As a postal worker I can say...package volume has increased substantially....the volume is higher than Christmas. We got over 9000 packages to deliver Monday last week between 89 routes....you do the...

As a postal worker I can say...package volume has increased substantially....the volume is higher than Christmas. We got over 9000 packages to deliver Monday last week between 89 routes....you do the math. Although we did get all packages out we are doing 10-12 hour days. Be patient my friends...they will get your shipments out.

 – About 5 days ago.

Order something off Amazon 2 weeks ago it says will be here Saturday. Saturday comes at 8pm it updates the tracking and says address does not exist. Even though I just went through with them a week...

Order something off Amazon 2 weeks ago it says will be here Saturday. Saturday comes at 8pm it updates the tracking and says address does not exist. Even though I just went through with them a week ago and had to tell them my address does exist and can be found on any search engine and map app. They tell me it will be here Monday. Then once I say Monday is a holiday they then say it will be there sometime next week. Screw ups

 – About 5 days ago.

Apparently UPS doesn’t care about Tucson. Ive experienced and heard of so many issues here. How difficult can this be, seriously!?...

Apparently UPS doesn’t care about Tucson. Ive experienced and heard of so many issues here. How difficult can this be, seriously!?

 – About 5 days ago.

I wish Amazon would stop using these bozos. Almost always late, and they lose a LOT of my stuff. Hate them. ...

I wish Amazon would stop using these bozos. Almost always late, and they lose a LOT of my stuff. Hate them.

 – About 5 days ago.

If I had a wife for your drivers to f%@k, would I at least get my package?...

If I had a wife for your drivers to f%@k, would I at least get my package?

 – About 5 days ago.

Bunch of lazy f%@king scumbags using Corona as an excuse to do a shitty job or possibly run a scam while we wait around for WEEKS AND WEEKS for items we can't go out and actually buy during this...

Bunch of lazy f%@king scumbags using Corona as an excuse to do a shitty job or possibly run a scam while we wait around for WEEKS AND WEEKS for items we can't go out and actually buy during this overblown pandemic while giving us NO REFUND for the job they cant even do, and while even f%@king peoples wives while they arent home. Everyone, call amazon, call walmart, leave a complaint with the BBB. How can a company like this even be in business?

 – About 5 days ago.

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Waited all day yesterday for a delivery. Amazon put up a message that it might be late, well it never arrived. This morning UPS has it's bs line of late due to emergency or bad weather. I am...

Waited all day yesterday for a delivery. Amazon put up a message that it might be late, well it never arrived. This morning UPS has it's bs line of late due to emergency or bad weather. I am guessing the driver just took off early for his holiday weekend. I really hate UPS.

 – About 5 days ago.

Waiting around the house all day yesterday because I didn't wanna leave computer parts on my door step only to get my order updated to "Delay: Emergency Situation or Severe Weather" and...

Waiting around the house all day yesterday because I didn't wanna leave computer parts on my door step only to get my order updated to "Delay: Emergency Situation or Severe Weather" and then this morning to "Expected Tuesday by 9:00PM"

How hard is it to deliver packages when their is no traffic?! I had every other carrier come by yesterday, but of course the useless assholes in brown didn't show up. And of course they are using Covid as an excuse to not guarantee delivery dates, so they can be even more lazy that they already are.

 – About 5 days ago.

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 – About 5 days ago.

Waited for a package for 6 days from Brockton - delayed due to emergency or bad weather - BS weather has been spectacular- finally delivered to wrong address! And now another delivery of 3 different...

Waited for a package for 6 days from Brockton - delayed due to emergency or bad weather - BS weather has been spectacular- finally delivered to wrong address! And now another delivery of 3 different items delayed AGAIN! WTF??

 – About 5 days ago.

“What can brown do for you”. Their slogan? For real? Nothing. You can do nothing. Just as you’ve always done when I order a package. Let it sit there. Every. Step. Of the way. And when...

“What can brown do for you”. Their slogan? For real? Nothing. You can do nothing. Just as you’ve always done when I order a package. Let it sit there. Every. Step. Of the way. And when you have to deliver it, your job, don’t do that either. Keep up the sand up work Brown

 – About 5 days ago.

UPS sucks because like everyone else on Here they never deliver my gd stuff on time. Without fail, if UPS is the currier, I can plan on my shit to end of back “in transit” another 2 days ...

UPS sucks because like everyone else on Here they never deliver my gd stuff on time. Without fail, if UPS is the currier, I can plan on my shit to end of back “in transit” another 2 days

 – About 5 days ago.

UPS sucks because they never wanna deliver my shit they leave it on the truck until the next week. Already 2 weeks late I guess my guests will sit on the ground asshats. ...

UPS sucks because they never wanna deliver my shit they leave it on the truck until the next week. Already 2 weeks late I guess my guests will sit on the ground asshats.

 – About 5 days ago.

UPS sucks because often they are supposedly delivering a package they give a delivery date then it switches back to " in transist" then it says it was delivered but never was . UPS has some...

UPS sucks because often they are supposedly delivering a package they give a delivery date then it switches back to " in transist" then it says it was delivered but never was . UPS has some kind of scam service the drivers keep packages they are suppose to be delivering

 – About 5 days ago.

Warwick, RI....package was in Warwick at 7am....all day long it said it would be delivered by 8pm. It never came. Tracking now says: “delayed due to severe weather or an emergency situation”. Are...

Warwick, RI....package was in Warwick at 7am....all day long it said it would be delivered by 8pm. It never came. Tracking now says: “delayed due to severe weather or an emergency situation”. Are they kidding me w that excuse?? They are a complete joke at this point. Going to look for any way I can avoid them.

 – About 5 days ago.

Past week had several packages keep getting delayed due to weather or emergency situations. Watched 1 package on tracking it go down my street than back to ups distribution and now get delayed to...

Past week had several packages keep getting delayed due to weather or emergency situations. Watched 1 package on tracking it go down my street than back to ups distribution and now get delayed to after holiday. No reason for this to happen. Weather been nice all week.

 – About 5 days ago.

Just called Amazon and they changed my account to never ship from UPS....

Just called Amazon and they changed my account to never ship from UPS.

 – About 5 days ago.

I understand there is a Pandemic however Fedex, Post Office and Amazon don't seem to be having the same issues as UPS. My experience very similar to a great many people on this site Out for...

I understand there is a Pandemic however Fedex, Post Office and Amazon don't seem to be having the same issues as UPS. My experience very similar to a great many people on this site Out for delivery for 1, 2, 3,4 plus days. I get it deliveries will be late there is late and having to wait a week plus after expected delivery date is out of control they can do a better job of setting expectations and then meeting them. I hope shippers change their views and give the business to companies who are able and willing to get the job done. I am now checking who the shipper is and if UPS looking for another seller who will ship using a different company.

 – About 5 days ago.

I don't understand these motherf%@kers so scared or just coronavirus if you don't want to go to work stay here a stay-at-home make sure you delivered a package like you supposed to y'all...

I don't understand these motherf%@kers so scared or just coronavirus if you don't want to go to work stay here a stay-at-home make sure you delivered a package like you supposed to y'all want to get this type of insult scary ass bitches don't use that Corona 19 bullshit like it's a big issue for y'all I got some for the Coronavirus which I see one of your ugly ass trucks I'm going to shoot them motherfuker up and the driver to for his lost deliveries I'm taking out on him or her

 – About 5 days ago.

Did the type of company for UPS you cannot sue them but you can blow up the company and you see a truck ride now has UPS on the side of a shoot that mother f%@ker for they lost deliveries just like...

Did the type of company for UPS you cannot sue them but you can blow up the company and you see a truck ride now has UPS on the side of a shoot that mother f%@ker for they lost deliveries just like just like the police that staying off the shot the truck up and hitting kill the driver as well that's what I'm going to do and I cannot get my refund back because they ass wait till I see one of them trucks I'm going to shoot that motherf%@ker up

 – About 5 days ago.

when I see UPS truck I'm going to shoot them mother fuc up just like the police did they stand off y'all taking so long with my delivery and I paid so much money for what you're trying to...

when I see UPS truck I'm going to shoot them mother fuc up just like the police did they stand off y'all taking so long with my delivery and I paid so much money for what you're trying to do is hold on my item you're doing a good thing but you just don't know about me I'm the type of person with kill your ass f%@k with my money

 – About 5 days ago.

Package has been in my city for two days but they’re holding it for no reason and now I have to wait until after Memorial Day to get it. Gotta love the shittiest shipping company there is....

Package has been in my city for two days but they’re holding it for no reason and now I have to wait until after Memorial Day to get it. Gotta love the shittiest shipping company there is.

 – About 6 days ago.

The Follow My Delivery feature probably causes more frustration than anything. All day I have watched it drive around, at one point it was a block from my house. The delivery window finally arrives...

The Follow My Delivery feature probably causes more frustration than anything. All day I have watched it drive around, at one point it was a block from my house. The delivery window finally arrives and the truck appears to be sitting at the UPS Store a few blocks from my house. It finally moves and ends up at the distribution center where it has sat all afternoon. Here it is 5 min before the end of the delivery window and it has not moved!

 – About 6 days ago.

I wonder why the UPS truck got shot up by the police when that incident staying off maybe for lost delivery if I see a UPS truck I'm going to shoot their mother f%@k up taking my
Lost...

I wonder why the UPS truck got shot up by the police when that incident staying off maybe for lost delivery if I see a UPS truck I'm going to shoot their mother f%@k up taking my
Lost delivery

 – About 6 days ago.

I am blaming Walmart because they are the ones are Warren is guilty for the delivery they supposed to keep track of my tracking number I don't like you shit because it's like they taking my...

I am blaming Walmart because they are the ones are Warren is guilty for the delivery they supposed to keep track of my tracking number I don't like you shit because it's like they taking my money and try to hold it for the Coronavirus you just don't know the type of person I am will money come I'm not a patient person once I paid

 – About 6 days ago.

Anyone else having issues with California receiving packages ? Mine said some crap about emergency or weather ...

Anyone else having issues with California receiving packages ? Mine said some crap about emergency or weather

 – About 6 days ago.

I been waiting on half hour now it 7:06 pm it like they not going delivery PlayStation 4 is pissing me off make me want blow up they companies...

I been waiting on half hour now it 7:06 pm it like they not going delivery PlayStation 4 is pissing me off make me want blow up they companies

 – About 6 days ago.

"Out for delivery" from Brockton, MA location for 5 straight days. Even received a separate package from them on day 4. Sure that makes sense. What a joke....

"Out for delivery" from Brockton, MA location for 5 straight days. Even received a separate package from them on day 4. Sure that makes sense. What a joke.

 – About 6 days ago.

I really hate all the stuff offline because they take your money and you have to wait for a whole week to get your delivery to come and it's really making me very angry because all the money I...

I really hate all the stuff offline because they take your money and you have to wait for a whole week to get your delivery to come and it's really making me very angry because all the money I spent is going to waste but they're going to take your money though you don't see no problem with that with them this coronavirus these goddamn Cheng's Chinese f%@king up America they don't want started this shit

 – About 6 days ago.

so if I lost my order tracking number so what does that mean can I get a refund back how long they going to take ups is the most disgusting company I ever seen in America something got give they need...

so if I lost my order tracking number so what does that mean can I get a refund back how long they going to take ups is the most disgusting company I ever seen in America something got give they need to be sued it's making me very angry because the money I spend at Walmart and UPS the delivery it's taking too long I need my shit now Boat companies

 – About 6 days ago.

Ups

Is very late on their deliveries I don't want to be here March 23rd now I am believing they going to deliver on June 6th that is too long this the reason why I don't order...

Ups

Is very late on their deliveries I don't want to be here March 23rd now I am believing they going to deliver on June 6th that is too long this the reason why I don't order stuff offline because all this delay is going around it's really pissing me off because I cannot pick up my delivery at UPS Department maybe want to burn that motherfuking down because I pay my $427

 – About 6 days ago.

I sent in my Nintendo switch to get it fixed after waiting 3 months from the repair center to fix my switch I finally get a notification that UPS will be sending my product on May 22nd by 9 p.m. it is...

I sent in my Nintendo switch to get it fixed after waiting 3 months from the repair center to fix my switch I finally get a notification that UPS will be sending my product on May 22nd by 9 p.m. it is now May 23rd and I still don't have my Nintendo switch I have been trying to get ahold of not only Nintendo repair center but also ups and nobody's seen games to be able to answer a phone. I still don't know where my package is and all it is saying is that it is in transit it won't give me an exact day or time when it will be at my house

 – About 6 days ago.

I have NEVER had a good experience with any package where UPS was used as the carrier. So many problems I wouldn’t know where to start. Most recently I was expecting a package which according to...

I have NEVER had a good experience with any package where UPS was used as the carrier. So many problems I wouldn’t know where to start. Most recently I was expecting a package which according to their site would be here by 8pm yesterday. Now when I check the site, no actual status other than in transit. They never fail to fail. I will avoid using them at all costs. I wish companies would also boycott UPS. They SUCK!

 – About 6 days ago.

Ordered my Nintendo switch Days ago and I’ve been waiting all day because they told me it should be here, 05/23/2020
This is the longest I’ve waited for a package from ups
I don’t...

Ordered my Nintendo switch Days ago and I’ve been waiting all day because they told me it should be here, 05/23/2020
This is the longest I’ve waited for a package from ups
I don’t like this shit at all, I payed my money and all
This is outrageous
I had to cancel a lot of my plans today.

 – About 6 days ago.

My PlayStation 4 console supposed to be here March 23rd but now they is very slow I really hate UPS and keep it on delayed delivery after I pay my $427 I don't like this shit then I how to wait...

My PlayStation 4 console supposed to be here March 23rd but now they is very slow I really hate UPS and keep it on delayed delivery after I pay my $427 I don't like this shit then I how to wait back if I get a refund back I'm going to stop ordered offline because he's really pissing me off make me want to blow that place up

 – About 6 days ago.

Awful. I had an Amazon Prime delivery that was supposed to arrive May 21st, a guaranteed date. Two days later, I still haven't received my package. The package status kept changing from "out...

Awful. I had an Amazon Prime delivery that was supposed to arrive May 21st, a guaranteed date. Two days later, I still haven't received my package. The package status kept changing from "out for delivery" to "delayed due to natural disaster." Hilariously enough, it has been sunny and 80s where I live. The other package I received yesterday looked like the carrier just dragged it up and left it sitting diagonally due to box damage. It's clear that they don't care about their service nor their customers. I will make sure to avoid them if I can help it in the future.

 – About 6 days ago.

My package was supposed to be delivered yesterday by 9 pm. The online tracker kept showing "out for delivery" until midnight at least, when I went to bed. This morning it says "Customer...

My package was supposed to be delivered yesterday by 9 pm. The online tracker kept showing "out for delivery" until midnight at least, when I went to bed. This morning it says "Customer not in on 1st attempt. Delivery will be made to a UPS Access Point™ next business day for customer pickup", and that attempt was supposed to happen at 8 pm last night. I'm sorry, but that's BS. Neither myself or my husband have left our house in quite a while, so it would be very hard to miss us. The UPS guy did not even try to deliver it and then it blamed us. This is so UPS. This is at least the 3rd time we experience the same thing. Either they are late to deliver, or they are tired and just don't feel like doing it. If it was true that he attempted it, why didn't he leave a note on our door? Now I can't even contact them. Their online chat is useless. No reps are available to tell me where my package even is. I don't understand why companies keep using them to do their deliveries, I never would!

 – About 6 days ago.

Package was supposed to arrive from California yesterday. I saw it wasn't out for delivery so I called to find out what was up. I was told it was cancelled the previous day in California and...

Package was supposed to arrive from California yesterday. I saw it wasn't out for delivery so I called to find out what was up. I was told it was cancelled the previous day in California and still there at the North Bay hub. I asked why didn't the tracking system show this and they said they don't know why the tracking system doesn't show cancellations, but it doesn't. Sorry and too bad. So I asked when I would receive my package. They said they didn't know when. I said this is absolutely unacceptable and I want my shipping refunded. They said sorry, no refunds allowed. I ended the conversation. Thirty minutes later my local hub in Iowa calls and apologizes for the situation and says they can't give me a refund either. But, they were surprised nothing was done to make the situation better. They said the customer support rep I spoke to should have upgraded my service to overnight and gotten the package to me the next day. I called back and asked for them to upgrade my service. They said no, they won't do that, sorry, BUT I should have an updated delivery date by the end of the day. Sure enough I did get an updated date, four days away! And to make things worse, they then proceeded to get my package from California to my hub in Iowa overnight and since they never upgraded my service, never delivered my package before closing down for the holiday weekend. UPS!! YOU SUCK!!!

 – About 6 days ago.

UPS was supposed to deliver my package Wednesday before 9 pm....Canceled until next day
Thursday before 9pm...Canceled until next day
Friday before 9pm...Canceled until the next day
...

UPS was supposed to deliver my package Wednesday before 9 pm....Canceled until next day
Thursday before 9pm...Canceled until next day
Friday before 9pm...Canceled until the next day

Every day my package was "in transit" from the UPS branch that's a 10 minute drive and every day it was canceled due to "emergency or sever weather" and it was sunny and 70+ every day.

They won't even allow me to hold delivery and pickup, im convinced they lost my package and are reordering it.

 – About 6 days ago.

I ordered my package WEEKS ago through amazon prime. As soon as amazon unloaded the package to the incompetent assholes at UPS, the delivery date started changing, and has been pushed back by UPS...

I ordered my package WEEKS ago through amazon prime. As soon as amazon unloaded the package to the incompetent assholes at UPS, the delivery date started changing, and has been pushed back by UPS multiple times now. This week I watched it sit in Horseham, Pennsylvania for five days, then leave Horsham, go to Edison, NJ and then BACK TO HORSHAM. The delivery date got pushed again from Tuesday to yesterday, which was Friday, by 8PM. I woke up and saw that the package had arrived in Lynnfield, MA (a 20 minute drive from my home) overnight, and it was marked as 'Out for Delivery' as of 0800. Then I watched it get changed to being marked as 'Out for Delivery' as of 1004. It was a beautiful sunny New England day, so I figured I would spend the day outside waiting for it, "it" being a stand for the hammock I purchased what feels like eight years ago now. At 718 PM, I watched from my lawn chair as the UPS truck came FLYING down my street, WHIPPED past my home and peeled around the corner so fast I could hear skidding sounds. The truck left without stopping or dropping any package. 8PM came and went, the package got marked as due by 9PM. 9PM came and went and then at 1001PM it was marked as delayed, due to an "emergent weather situation" and had been returned to Lynnfield, again, 20 minutes away from my home where it was also balmy and in the low 70's all day and night. I woke up this morning and it said it would be delivered TODAY by 9PM. Rechecking just now, and I've learned that UPS doesn't do anything on weekends except f%@k itself and laugh at its customers, and that my package is now expected on Tuesday. I just wanted to sit in a hammock for Memorial Day weekend before going back to work all week. THANKS UPS.

 – About 6 days ago.

UPS lost my $800 order. When asked how this is possible, “I don’t know..” was the answer. When asked if he could help me start a claim “no” was the answer as the “investigation...

UPS lost my $800 order. When asked how this is possible, “I don’t know..” was the answer. When asked if he could help me start a claim “no” was the answer as the “investigation department” is closed until further notice.

 – About 6 days ago.

Ups employees are such a f%@king joke and lazy scums, I live in a apartment complex and every time I buy something online and they’re the ones delivering they never come up to deliver the package, I...

Ups employees are such a f%@king joke and lazy scums, I live in a apartment complex and every time I buy something online and they’re the ones delivering they never come up to deliver the package, I always end up having to go pick it up at one of their pickup spots, today I’m at home waiting for a package from them patiently waiting so I check the tracking number to see what’s going on and it said that they had missed me but nobody knocked on my door, their service is f%@king garbage, I’m at home waiting for the package nobody knocked on my door, explain to me how did I miss delivery if nobody never came up to deliver it?

 – About 6 days ago.

My package had been sitting in its final destination center for 12 days out for delivery twice no update for a week.... Haven’t even seen a UPS truck in my neighborhood for over a week. They don’t...

My package had been sitting in its final destination center for 12 days out for delivery twice no update for a week.... Haven’t even seen a UPS truck in my neighborhood for over a week. They don’t deliver on weekends here. Why don’t they just hire drivers to work the weekend to catch up on deliveries. Sent 2 emails no response why are companies using them if they can’t deliver I will not be ordering from anyone that uses them again.

 – About 6 days ago.

Package shipped 5/18 2nd Day Air, now won’t receive it until 5/26. Sheer incompetence...

Package shipped 5/18 2nd Day Air, now won’t receive it until 5/26. Sheer incompetence

 – About 6 days ago.

If you want to know why UPS sucks, just look 2 reviews down. Telling us to shut up and wait for our slippers. Hey asshole, some of us are waiting on life saving medication, not slippers. The attitude...

If you want to know why UPS sucks, just look 2 reviews down. Telling us to shut up and wait for our slippers. Hey asshole, some of us are waiting on life saving medication, not slippers. The attitude at UPS is exactly why none of us are getting the stuff WE PAID FOR, bc they give zero f%@ks. How about get off this board and go do your job! Oh wait, UPS only pretends to work Saturdays. And stop making it out like it's such a hard job. You literally sort and deliver packages. That is in fact your one and only job. Customers SHOULD be pissed off. The problem is UPS, not the customers. How about you get off your lazy ass and work. Stop blaming covid. At least in my state, there is no covid crisis. Just excuses from UPS. Curiously, USPS and FedEx are on time or a day early. It's just the clowns at UPS having trouble doing their job. And I'm pretty sure most of us could survive a day as UPS employees. Stop making it out like you're a green beret, or a member is the secret service. It's literally a job that moves packages, that's it. The attitude of UPS employees- "don't complain! We get paid $$$ to stop and f%@k random housewives on our routes. Didn't get your kids medicine? Too bad, I need to get laid! Stop complaining, we're so tired from watching your shit pile up around us!" f%@king retards

 – About 6 days ago.

HEY UPS- HAND OVER OUR PACKAGES TO SOMEONE WHO CAN ACTUALLY DELIVER THEM, LIKE USPS OR FEDEX. SOME OF US ATE WAITING ON TRULY ESSENTIAL MEDS! WHAT A BUNCH OF USELESS CLOWNS. I AM SO DISGUSTED BY THE...

HEY UPS- HAND OVER OUR PACKAGES TO SOMEONE WHO CAN ACTUALLY DELIVER THEM, LIKE USPS OR FEDEX. SOME OF US ATE WAITING ON TRULY ESSENTIAL MEDS! WHAT A BUNCH OF USELESS CLOWNS. I AM SO DISGUSTED BY THE LACK OF CARE UPS DEMONSTRATES TOWARD ITS CUSTOMERS. I HOPE YOU GET SLAPPED WITH A MASSIVE CLASS ACTION SUIT. IDIOTS. AND DON'T SAY COVID, THAT'S BULLSHIT AND YOU KNOW IT. f%@k YOU UPS!

 – About 6 days ago.

Here’s an idea... why don’t you lazy entitled cry babies stop ordering stupid items in the middle of a pandemic. Put some pants on and go outside. It’s nice out. But yeah, UPS sucks and it’s...

Here’s an idea... why don’t you lazy entitled cry babies stop ordering stupid items in the middle of a pandemic. Put some pants on and go outside. It’s nice out. But yeah, UPS sucks and it’s not your drivers fault, as he is being let down everyday by his “management team.” They do everything possible to try and fail their drivers because they are considered overpaid... then blame every failing on them. You can’t even fathom how poorly mismanaged UPS is unless you are in it. But you will never know because you probably couldn’t make it a day if you tried. Now pipe down, your slippers will be there soon.

 – About 6 days ago.

Daughters epilepsy meds are now 3 days late. I was so happy last night bc they changed delivery date to today Saturday, but that's just more UPS lies. No customer service. Sent 4 emails, no reply....

Daughters epilepsy meds are now 3 days late. I was so happy last night bc they changed delivery date to today Saturday, but that's just more UPS lies. No customer service. Sent 4 emails, no reply. This is a life or death package. No accountability from UPS. It's scary how incompetent UPS has become

 – About 1 Week ago.

Placed an order April 29th. Just not got an update stating my package in in California, 3 days ago. I’m on the east coast. Today is May 23rd. I should receive my package in another month or so....

Placed an order April 29th. Just not got an update stating my package in in California, 3 days ago. I’m on the east coast. Today is May 23rd. I should receive my package in another month or so. Unreal. Everyone I talk to is having the same problems with UPS. FedEx and USPS are light years better and faster.

 – About 1 Week ago.

Apparently the driver in my area cannot read address numbers as my package on Wednesday was left on my neighbor’s doorstep and my package today was delivered to another house across the street 3...

Apparently the driver in my area cannot read address numbers as my package on Wednesday was left on my neighbor’s doorstep and my package today was delivered to another house across the street 3 houses away!!!

 – About 1 Week ago.

UPS is the absolute worst of all shipping companies. By far the worst. Both Fedex and USPS sooo much faster and more competent. I've had two items from the same shipper that were in Los Angeles...

UPS is the absolute worst of all shipping companies. By far the worst. Both Fedex and USPS sooo much faster and more competent. I've had two items from the same shipper that were in Los Angeles since 8 days ago (I'm in Los Angeles). Both were "out for delivery" for nearly 5 days and then 3 days ago, one of the items was delivered. The other one has been "out for delivery" for 3 additional days but never shows. I called customer service, they guaranteed me it would be delivered today yesterday and again today. Of course, it wasn't.

Then, I happened to pass by a UPS driver in my area and asked what the deal is, he said if the packages were on the larger side (this was a mini bean bag), they don't always easily fit in the truck with all the other package, and so the drivers just leave them for that day. This happens over and over again, so packages can be pushed back by a week.

I know COVID has created strain for shippers, but Fedex and USPS aren't performing this poorly; I just don't understand how UPS cannnot get their act together. But it's at the point where I would recommend that no one ever ships with UPS—ever—and if you're considering buying something and UPS is the only shipping option, buy it elsewhere or don't buy it at all. They are a nightmare—your package will take many weeks and risk getting lost.

 – About 1 Week ago.

I paid for two-day shipping on the 19th. The package was said to arrive today on the 22nd. The package has been sitting in Califonia for three days without shipping updates. Then, all of a sudden the...

I paid for two-day shipping on the 19th. The package was said to arrive today on the 22nd. The package has been sitting in Califonia for three days without shipping updates. Then, all of a sudden the delivery update finally changes and said the package will arrive on the 28th!?!? I paid for two-day shipping...

 – About 1 Week ago.

My original package was ordered on the 14th and supposed to be here Monday, it was delayed until Wednesday and still never came. The whole time it has said “in transit” and schedule delivery is...

My original package was ordered on the 14th and supposed to be here Monday, it was delayed until Wednesday and still never came. The whole time it has said “in transit” and schedule delivery is “information unavailable” so amazon has now assumed its lost and sent a replacement, but UPS is doing the same exact thing. I was connect to a live person at UPS thru amazon and the lady I spoke to said I wasn’t being patient enough with their phone lines even thought when I called UPS directly it gave 0 options to speak with someone. She told me my order would be updated by Thursday and it’s now almost Saturday. The lady on the phone was mad at me for them messing up. I have received 0 updates about either items. All other packages I’ve gotten on amazon have come on time if not early. I ffnnn hate UPS

 – About 1 Week ago.

2 packages supposed to be delivered today and both have been updated to Tuesday delivery😡. Do these people ever get a delivery on time. Whenever I buy something online and then I see it’s going...

2 packages supposed to be delivered today and both have been updated to Tuesday delivery😡. Do these people ever get a delivery on time. Whenever I buy something online and then I see it’s going to be shipped with ups I cringe, knowing that it will be late

 – About 1 Week ago.

Been waiting all day for a package to arrive, of course it didn't and it still says in transit at almost 9:30 pm. Now, I will probably have to wait really long as its the weekend and memorial day...

Been waiting all day for a package to arrive, of course it didn't and it still says in transit at almost 9:30 pm. Now, I will probably have to wait really long as its the weekend and memorial day is coming up. I have ordered so many things in the last month and all of them have arrived on time. Every time I order something and UPS is involved I get screwed. United Pantie Sniffers can go f%@k themselves

 – About 1 Week ago.

Not only does your driver drive right past my house every time, but not today since you don't work on weekends or memorial day I have to wait four days to get it delivered to one of your...

Not only does your driver drive right past my house every time, but not today since you don't work on weekends or memorial day I have to wait four days to get it delivered to one of your 'access points' where I myself will be forced to pick it up. So I have to wait four extra days for a package already delayed by one day on 2nd day air.. and then drive myself to pick it up. Why even pay for shipping at that point?

 – About 1 Week ago.

May.22.2020

Received a "tried multiple times", "last try" notice. Tough to miss me coz I have been working from home since March.16.2020. This is my usual BAD experience...

May.22.2020

Received a "tried multiple times", "last try" notice. Tough to miss me coz I have been working from home since March.16.2020. This is my usual BAD experience with UPS. Businesses please stop using UPS, because it give you and your customer a bad experience !!!!

 – About 1 Week ago.

Cannot contact a live person at UPS...And delivery states that there is a delay in Hodgkins, IL since May 19th...and NO updates since the 19th, but it states delivery is expected by Friday, May...

Cannot contact a live person at UPS...And delivery states that there is a delay in Hodgkins, IL since May 19th...and NO updates since the 19th, but it states delivery is expected by Friday, May 22...that's today! I don't get it! WTF???!!!

 – About 1 Week ago.

Ordered a package and paid extra for 2nd Day Air so it would arrive on 5/20/2020 (Purchased on 5/17/2020). It has been "In transit to a UPS" for 4 days. So now the order is 2 days late....

Ordered a package and paid extra for 2nd Day Air so it would arrive on 5/20/2020 (Purchased on 5/17/2020). It has been "In transit to a UPS" for 4 days. So now the order is 2 days late. Currently 5/22/2020 and I get a notification that the order will arrive A WEEK AFTER IT WAS ORIGINALLY SUPPOSED TO BE DELIVERED ON 5/27/2020. I tried to get a refund for the delivery fee but the company says the order is ineligible for refund because there is a delivery date. YEAH, THE WRONG f%@kING ONE.

 – About 1 Week ago.

Package was supposed to be delivered today and somehow the trailer my package on was "severely delayed." How long has UPS been delivering packages? Last package I was supposed to get from them...

Package was supposed to be delivered today and somehow the trailer my package on was "severely delayed." How long has UPS been delivering packages? Last package I was supposed to get from them the loading crew "forgot to put it on the truck." What a poorly run operation.

Phoenix, AZ

 – About 1 Week ago.

Kelowna BC. Seems like UPS Canada is now in the storage, not delivery business. Original delivery was scheduled May 20, and it has been at local depot since then. Moved across Canada in usual time....

Kelowna BC. Seems like UPS Canada is now in the storage, not delivery business. Original delivery was scheduled May 20, and it has been at local depot since then. Moved across Canada in usual time. Current estimate is May 26. Strangely not seen their van in our neighborhood at all this week. Order is from a Costco who unfortunately seem to use UPS exclusively for normal size packages. No problems with other courier services here, maybe FedEx, Purolator and Amazon are buying UPS drivers.

 – About 1 Week ago.

Quebec City, Canada They really sucks again! My package was supposed to be delivered on may 20th 2020 it’s now set on may 25th but the package is in my town since may 20th. I don’t expect it on...

Quebec City, Canada They really sucks again! My package was supposed to be delivered on may 20th 2020 it’s now set on may 25th but the package is in my town since may 20th. I don’t expect it on may 25th they are so lame

 – About 1 Week ago.

What we need to do is insist that retailers using UPS offer other choices. If I'm going to get postal type service then I should only pay postal type rates, or have the choice to select the post...

What we need to do is insist that retailers using UPS offer other choices. If I'm going to get postal type service then I should only pay postal type rates, or have the choice to select the post office as a delivery method.

 – About 1 Week ago.

They were bad before COVID - Now it's just an excuse to be worse. Our local driver has been around for years and couldn't give a rats ass. The package has been in town for 3 days and not...

They were bad before COVID - Now it's just an excuse to be worse. Our local driver has been around for years and couldn't give a rats ass. The package has been in town for 3 days and not dropped off yet.

 – About 1 Week ago.

Victoria, BC... Had a package in the city on the 14th that showed out for delivery by end of day. This same message got rescheduled 5 more times! It's now the 22nd OVER A WEEK since out for...

Victoria, BC... Had a package in the city on the 14th that showed out for delivery by end of day. This same message got rescheduled 5 more times! It's now the 22nd OVER A WEEK since out for delivery in the same damn city! and all it shows is some stupid.. "due to covid, package is delayed".. yeah I am sure it is! This is beyond pathetic and I am going to now file a claim on it through the supplier, as well as 17 other packages. YES 17 ALL OVER A WEEK IN THE CITY!! I work for a large company and this is crap

 – About 1 Week ago.

We have 5 pkgs that say out for delivery today but they never actually get delivered. They’ve been rescheduled 8 times now! WTH is going on no one seems to be able to tell you anything! ...

We have 5 pkgs that say out for delivery today but they never actually get delivered. They’ve been rescheduled 8 times now! WTH is going on no one seems to be able to tell you anything!

 – About 1 Week ago.

My package was supposed to be delivered 5/20/2020 and then they changed it to 5/21/2020 so i waited all day because it said "Out for delivery" and guess what IT WASNT THERE :( to complete...

My package was supposed to be delivered 5/20/2020 and then they changed it to 5/21/2020 so i waited all day because it said "Out for delivery" and guess what IT WASNT THERE :( to complete this mess it has now been in transit for 10hours and the arrow has moved all the way to the middle when it was almost at the end. I spent alot of money on this package and have been waiting for almost a month :((((((

 – About 1 Week ago.

Toronto-Ottawa, Ordered a package, 4 hour drive from here. Shipped UPS 10 days ago. Now for 4 days in a row, I have called each morning and they tell me it is out for delivery, at lunch time they...

Toronto-Ottawa, Ordered a package, 4 hour drive from here. Shipped UPS 10 days ago. Now for 4 days in a row, I have called each morning and they tell me it is out for delivery, at lunch time they change the status to being rescheduled for tomorrow. I have another 2 piece shipment they tell me, is in a container, in their truck yard, that hasnt even been unlocked yet for local delivery. That shipment arrived in Ottawa 10 days ago as well. Finally, called supplier and reported it lost in transit. Enough is enough.

 – About 1 Week ago.

Nothing new to this page. "Follow My Delivery" should be rebranded "Follow the idiot as they drive by your house multiple times but don't stop - even when it is within the Estimated...

Nothing new to this page. "Follow My Delivery" should be rebranded "Follow the idiot as they drive by your house multiple times but don't stop - even when it is within the Estimated Delivery Time". Just happened for the 2nd day in a row so I'm fully expecting another email tonight with an "updated delivery date" for tomorrow. As others have noted UPS has used COVID19 as an excuse to remove all methods of bitching at them.

 – About 1 Week ago.

same- waited 4 days now-nothing- even seen pictures of their internal parking lot from an employee (frightening: picture Pennywise the clown wearing your package...and lingerie) well. more like...

same- waited 4 days now-nothing- even seen pictures of their internal parking lot from an employee (frightening: picture Pennywise the clown wearing your package...and lingerie) well. more like packages piled up 8 feet all over.... tried their customer service- haa haa -(rather have dental work done through another orifice beside my mouth) no help at all- so it was suggested I go to twitter- I don't "do twitter" last time I checked- I don't have feathers... so.... now I'm on twitter and I go to their @upshelp and according to their twitter analytics, they always answer in less than 55 min. so it has been 3 1/2 hours and no answer- this is a $2000.00 item and it is now.... lost/sold/inspace/under a Russian bear in a circus in somewhereotherthanmyhouseistakakistan.......
that's why UPS Sucks!

 – About 1 Week ago.

put on a truck, not delivered, put on a truck, not delivered, put on a truck, not delivered, put on a truck, we don't know when we will deliver it. f%@k ups theyre f%@k ups...

put on a truck, not delivered, put on a truck, not delivered, put on a truck, not delivered, put on a truck, we don't know when we will deliver it. f%@k ups theyre f%@k ups

 – About 1 Week ago.

Had a delivery date of 3/21. Checked tracking at 9pm that night to see what happened. They lost it in their warehouse or something, yellow status indicator, no further information. Checked this...

Had a delivery date of 3/21. Checked tracking at 9pm that night to see what happened. They lost it in their warehouse or something, yellow status indicator, no further information. Checked this morning and the indicator was back to green with a delivery date of 3/22, okay awesome! Looked this afternoon just to see if it was showing as out for delivery yet, and they bumped it back to 3/26 with absolutely no explanation given. I'm signed up for their text alerts, never received one. Love to order an expensive new computer and wait by the door reading tea leaves until UPS manages to get their shit together.

 – About 1 Week ago.

Ups sucks! The delivery window was wrong, the "follow my delivery" app doesn't work and customer service won't give me an update! My whole day is bring held hostage by ups. I will...

Ups sucks! The delivery window was wrong, the "follow my delivery" app doesn't work and customer service won't give me an update! My whole day is bring held hostage by ups. I will never ever use them again!!!!

 – About 1 Week ago.

Things are a little behind because of Covid-19.

You'll get your item(s). If time-sensitive. Please forgive UPS. They're doing all they can right now....

Things are a little behind because of Covid-19.

You'll get your item(s). If time-sensitive. Please forgive UPS. They're doing all they can right now.

 – About 1 Week ago.

My package has been delayed for 2 days for now apparent reason???...

My package has been delayed for 2 days for now apparent reason???

 – About 1 Week ago.

You can't update shipping instructions on a package until it reaches it's final destination? Why the f%@k not?

Also I can't update anything to do with packages on the website,...

You can't update shipping instructions on a package until it reaches it's final destination? Why the f%@k not?

Also I can't update anything to do with packages on the website, so I have to sit on hold for 40 minutes to talk to a person? Go f%@k yourselves, UPS.

 – About 1 Week ago.

I am in Victoria. 2 packages from 2 different companies have been sitting at the depot here for 1 week now with no delivery estimate!!! How can every other courier make deliveries during “these...

I am in Victoria. 2 packages from 2 different companies have been sitting at the depot here for 1 week now with no delivery estimate!!! How can every other courier make deliveries during “these times” but not UPS??? I have been getting Canada post and purolator deliveries without issue. UPS is the worst.

 – About 1 Week ago.

I will never use UPS again if I have a choice. I live In Florida and my package is coming from Ohio. I ordered it 10 days ago and it shipped 9 days ago. Today , 10 days later it has arrived in...

I will never use UPS again if I have a choice. I live In Florida and my package is coming from Ohio. I ordered it 10 days ago and it shipped 9 days ago. Today , 10 days later it has arrived in another city in Ohio. Give me a break , if it took 10 days to get from one city to the next in 9 days, no telling how long it wii be before it gets to Florida.

 – About 1 Week ago.

UPS are thieves and liars. Say they have tried to deliver twice, but no one was in. The person has not left the house in three days waiting for the delivery, so this is clearly a lie! Customer service...

UPS are thieves and liars. Say they have tried to deliver twice, but no one was in. The person has not left the house in three days waiting for the delivery, so this is clearly a lie! Customer service guaranteed it would be delivered today, but now they have no info on where it is.....

 – About 1 Week ago.

I ordered some goods from a supplier within greater Vancouver. Package was shipped on May 11. The UPS tracking website still shows 'In-Transit' and it is May 22! The delivery address is...

I ordered some goods from a supplier within greater Vancouver. Package was shipped on May 11. The UPS tracking website still shows 'In-Transit' and it is May 22! The delivery address is also within greater Vancouver! Incredible! During the last two months, I have been ordering supplies from a supplier in the US using FedEX Express Shipping and those packages arrived within 1 business day. How could it be that FedEx go their act together running their operations during this COVID-19 pandemic and UPS can't?

 – About 1 Week ago.

Package was supposed to be delivered 3 days before we went out of town.. cool no problem. Got delayed all three days but was at the distribution center here in Tucson all 3 days. I paid $6 to have it...

Package was supposed to be delivered 3 days before we went out of town.. cool no problem. Got delayed all three days but was at the distribution center here in Tucson all 3 days. I paid $6 to have it specifically delivered on May 20th when we got back, we were home all day and they said they attempted to deliver it at 1:52pm :| No UPS... you didn’t try to deliver anything. The next day I’m outside as the UPS truck pulls up(whew thank god) dude goes through his truck for 5 minutes then pops his head out “do you know what the package looks like?” Uhhhhh no dummy, I didn’t mail this package to myself. After a couple more minutes looking he tells me he can’t find it and if it pops up he will stop by again. In tracking UPS said due to an emergency situation or weather condition the delivery is delayed to today. Everyone please pray to the gods above that I get this package today.

 – About 1 Week ago.

Companies need to STOP giving large estimates with UPS. Even if the package is headed your way in record time, UPS will ignore your package once it arrives in your city, FOR WEEKS might I add, all...

Companies need to STOP giving large estimates with UPS. Even if the package is headed your way in record time, UPS will ignore your package once it arrives in your city, FOR WEEKS might I add, all because the company you bought it from gave them those said weeks. JUST DELIVER THE PRODUCT WHEN YOU RECEIVE IT, EVERY OTHER COURIER DOES THIS!!!!


They have taken over the UPS subreddit and are lashing out at anyone pointing out how AWFUL they are at their jobs.

 – About 1 Week ago.

Don’t buy at Walmart in CA, as they are using UPS. Packages are not delivered in time or within weeks. Walmart does not refund until UPS delivers or admits loss. Same thing with T-Mobile. They send...

Don’t buy at Walmart in CA, as they are using UPS. Packages are not delivered in time or within weeks. Walmart does not refund until UPS delivers or admits loss. Same thing with T-Mobile. They send you a phone by UPS and it Never gets there. You are then stuck for a refund. Corona is a lame excuse by mid May. UPS employee told me that Sylmar warehouse is a nightmare with tons of packages

 – About 1 Week ago.

Before Covid-19, never, they delivered on time, during Covid-19 they stretch the delay by weeks!. Whenever you have the choice for shipping select any carrier except UPS, otherwise you will regret it,...

Before Covid-19, never, they delivered on time, during Covid-19 they stretch the delay by weeks!. Whenever you have the choice for shipping select any carrier except UPS, otherwise you will regret it, that is the only guarantee they can offer!. It is frustrating to pay for a mediocre service like that.

 – About 1 Week ago.

Wow! I thought this problem was only in Canada. UPS SUCKS everywhere!!!
I would understand better if all courier companies were having the same problem. Have been waiting 12 days for a parcel...

Wow! I thought this problem was only in Canada. UPS SUCKS everywhere!!!
I would understand better if all courier companies were having the same problem. Have been waiting 12 days for a parcel to come from British Columbia. Unbelievable, I will start only ordering from companies that don't use UPS as their delivery service.

 – About 1 Week ago.

You have one job UPS, one job. Every package for last month has been delayed from Hartford Ct hub, to Coventry Ct. Ridiculous. Today, medication for my 15 month old epileptic baby was supposed to come...

You have one job UPS, one job. Every package for last month has been delayed from Hartford Ct hub, to Coventry Ct. Ridiculous. Today, medication for my 15 month old epileptic baby was supposed to come from NJ to Ct-3 hour drive. If package arrived in Hartford at 12 am, how are you now telling me it's delayed due to "late trailer"?? Complete bullshit. You mean in the 9 hours you had to unload it, you couldn't get it ready by 9 am? Wtf are you guys doing there then? Now I get to stretch 2 days worth of medicine into 5 days, wow thanks UPS! For a shipping company, you guys are really awful nowadays. Don't give me Covid bs, we have almost no cases, this is ridiculous. Then I read below, it seems that my driver is quite the philanderer. That makes sense. I guess UPS puts more stock in their drivers getting laid than actually doing their job. UPS some packages really are important, and you should treat them that way. I was wondering why my follow my delivery map always had him stopping for 1 to 2 hours at one house. Now I see why below. It's sickening that my baby can't get her meds on time bc your driver choses to stop for sex rather than do his job. Shame on you UPS!

 – About 1 Week ago.

UPS never fails....to delay a shipment that has been sitting in their facility for a week. Do they have any automation or is all done manually? UPS is not a shipping company. Going forward I will not...

UPS never fails....to delay a shipment that has been sitting in their facility for a week. Do they have any automation or is all done manually? UPS is not a shipping company. Going forward I will not purchase if UPS is the only shipping choice period.

 – About 1 Week ago.

I live in Victoria BC and I have a package coming from the next province east which is Alberta. The package has been in transit now for 8 days. It was suppose to be delivered two days ago but now I...

I live in Victoria BC and I have a package coming from the next province east which is Alberta. The package has been in transit now for 8 days. It was suppose to be delivered two days ago but now I have no clue as to when its going to arrive. It's been delayed due to circumstances beyond their control. Well unless there was an earthquake. A flash flood or an Armageddon there shouldnt be anything beyond their control cause they have the package. Of unless the Aliens came down and took it there shouldnt be any circumstances that UPS could not deal with. I just think they are all a bunch of morons who wouldn't know their arse from a hole in their head. Cause delivery of packages IS NOT I REPEAT IS NOT ROCKET SCIENCE PEOPLE...

 – About 1 Week ago.

Package was in Massachusetts 2 days ago. Was in New Hampshire yesterday, and is back in Massachusetts today..... that doesn’t even make any f%@king sense. My delivery date was pushed back from...

Package was in Massachusetts 2 days ago. Was in New Hampshire yesterday, and is back in Massachusetts today..... that doesn’t even make any f%@king sense. My delivery date was pushed back from Friday to Tuesday, not even Monday. What the f%@k is wrong with you guys?

 – About 1 Week ago.

UPS sucks my package is says it was delivered Wednesday here it is Saturday morning the package is not here they suck it's always something with UPS!!!!...

UPS sucks my package is says it was delivered Wednesday here it is Saturday morning the package is not here they suck it's always something with UPS!!!!

 – About 1 Week ago.

Omfg I am so glad I am not the only one here with these issues! I am a Canadian and dread any time a parcel is to be delivered via UPS. My first bad experience, my package was scanned and departed and...

Omfg I am so glad I am not the only one here with these issues! I am a Canadian and dread any time a parcel is to be delivered via UPS. My first bad experience, my package was scanned and departed and then no other info for days. Then, one night after 1 am, I received a delivery notification in my email that my parcel had successfully been delivered, but not to me! And at 1 am of all times??? The next day I played phone tag with number of reps, one who mumbled into the phone only to tell me that my parcel was not delivered, but was in another city a few hours away, but I still wouldn’t be getting it by the expected arrival date. I then asked to speak with a manager, and he gave me conflicting info saying that my parcel was lost! It may also be worth saying that this parcel was worth nearly $2,000 and also fragile. I was then told by this manager that I was not going to be getting my parcel at all. I went through other arrangements to have a replacement set up, which created double the hassle. A few weeks later, without any delivery notifications which I had signed up for, my “lost” parcel was delivered to me. I then had to go through the process and hassle of cancelling the replacements I had arranged.
I vowed never to use UPS service again, but now circumstances changed and I unfortunately had no choice but to go the UPS route again. I am fearing that I am having an instant repeat of the first encounter with them. My parcel was due to arrive, had an expected arrival date, which it is now past, what a surprise. There was an arrival scan in a city but 4 hours away from me, but no other info since, I check back tonight hoping for answers, only to see that the expected arrival date is now cleared from the tracking info with no expected arrival date even posted! I despise UPS and their service or rather lack thereof.

 – About 1 Week ago.

Ordered a package coming from MA. I live in CA. Been in RI for 3 weeks "delayed due to circumstances out of our control." Tried contacting the shop, asking them to get it back, use FedEx, no...

Ordered a package coming from MA. I live in CA. Been in RI for 3 weeks "delayed due to circumstances out of our control." Tried contacting the shop, asking them to get it back, use FedEx, no luck. Thinking about getting a refund if this lasts much longer.

 – About 1 Week ago.

“Your UPS SurePost® package was transferred to the wrong post office. It is being corrected.“

REALLY?
Maybe I should drive up to Goodyear to pick it up while you guys spend...

“Your UPS SurePost® package was transferred to the wrong post office. It is being corrected.“

REALLY?
Maybe I should drive up to Goodyear to pick it up while you guys spend over a week in the same city. Smh

 – About 1 Week ago.

Follow My Delivery feature is useless. Truck was “In My Area” translation, across the street. Driver returned to truck, made a u turn stopped a house away and drive off. For the past three...

Follow My Delivery feature is useless. Truck was “In My Area” translation, across the street. Driver returned to truck, made a u turn stopped a house away and drive off. For the past three hours, status has been stuck in “Almost There”; truck moved around my neighborhood and for the past hour has been “sitting” at the same location for over an hour so either someone is getting a shit ton delivered or this feature sucks ass ... UPS SUCKS!!!

 – About 1 Week ago.

Goodyear Hub is a nightmare, screwed me out of my work supplies and can't get deliveries next week or for the next 4 months because of heat sensitive items. I now have to drive 800+ miles to go...

Goodyear Hub is a nightmare, screwed me out of my work supplies and can't get deliveries next week or for the next 4 months because of heat sensitive items. I now have to drive 800+ miles to go pick up my work supplies. Why take orders if you have no clue what is going on. Crazy and sad

 – About 1 Week ago.

THE LAST 3 DELIVERS STATE THAT THEY ARE ON THE TRUCK FOR DELIVERY. THE FIRST ONE 2 WEEKS AGO WAS 5 DAYS WITH NO DELIVERY, SO I CANCELED THE ORDER AND MADE UPS SEND IT BACK. THE SECOND ONE ON TRUCK FOR...

THE LAST 3 DELIVERS STATE THAT THEY ARE ON THE TRUCK FOR DELIVERY. THE FIRST ONE 2 WEEKS AGO WAS 5 DAYS WITH NO DELIVERY, SO I CANCELED THE ORDER AND MADE UPS SEND IT BACK. THE SECOND ONE ON TRUCK FOR A THURSDAY DELIVERY, GOT IT FOLLOWING MONDAY. THE THIRD ONE OVER NIGHT. HE PULLS UP IN FRONT OF MY HOUSE AND SAT FOR 10 MINUTES THEN DRIVES AWAY! NO PACKAGE. CALLED AND THEY TALKED TO THE DRIVER WHO SAID HE COULD NOT FIND IT. I WILL TELL ALL MY VENDORS NOT TO USE USP BUT CHANGE TO FEDEX.

 – About 1 Week ago.

Order has been in same city as me home twice before being sent across the province and then to another province. Now says delay due to reasons beyond their control - yea right - they don’t know how...

Order has been in same city as me home twice before being sent across the province and then to another province. Now says delay due to reasons beyond their control - yea right - they don’t know how to read a postal code. Tracking hasn’t been updated in two days. Spent hours on hold on the phone before giving up

 – About 1 Week ago.

Ordered from Overstock on May 4th out for delivery May 11 never showed up out for delivery May 18th never showed up now in transit again no scheduled delivery date. ...

Ordered from Overstock on May 4th out for delivery May 11 never showed up out for delivery May 18th never showed up now in transit again no scheduled delivery date.

 – About 1 Week ago.

UPS sent me an email that my package was delivered and left at my front door. There is no package at my front door, yet again. I live in an apartment - there's only one door. It's not like you...

UPS sent me an email that my package was delivered and left at my front door. There is no package at my front door, yet again. I live in an apartment - there's only one door. It's not like you can confuse which door unless you can't read building numbers are letters. Every single time I order something and UPS is the carrier, something like this happens.

 – About 1 Week ago.

I noticed ground packages are delay 3-4 business day which is crazy because our shipment are coming from Chino, CA to Carson, CA. I think it would of been better just to pick it up from them. I...

I noticed ground packages are delay 3-4 business day which is crazy because our shipment are coming from Chino, CA to Carson, CA. I think it would of been better just to pick it up from them. I can't get a hold of anyone on the phone. Use Fedex, so far their shipments have been on time with no delays.

 – About 1 Week ago.

I have 2 different shipments coming, both are just settling in Hamilton and not moving. Yesterday I even got an email from UPS saying one of them is getting delivered tomorrow(now today). No package...

I have 2 different shipments coming, both are just settling in Hamilton and not moving. Yesterday I even got an email from UPS saying one of them is getting delivered tomorrow(now today). No package delivered, tracking has not updated. The driver on my route is actually a pretty good guy, but damn the back end of this business getting my packages actually on the truck is a total gong show.

 – About 1 Week ago.

Package contains vital medical supplies and temperature sensitive medication. The package was supposed to be delivered yesterday, but now, UPS doesn't know where it is! It's just in transit...

Package contains vital medical supplies and temperature sensitive medication. The package was supposed to be delivered yesterday, but now, UPS doesn't know where it is! It's just in transit somewhere!

 – About 1 Week ago.

I have a package coming from ONTARIO, CA to LOS ANGELES, CA. SHIPPED MAY 14,2020 and it STILL ISN’T HERE as of MAY 21, 2020. what the hell are these people doing!! ...

I have a package coming from ONTARIO, CA to LOS ANGELES, CA. SHIPPED MAY 14,2020 and it STILL ISN’T HERE as of MAY 21, 2020. what the hell are these people doing!!

 – About 1 Week ago.

Why the Hell are all the companies I buy from shipping ups WTF they take forever. I paid for 2nd day air well its the second day and UPS is just sitting on my package not going anywhere. Worthless....

Why the Hell are all the companies I buy from shipping ups WTF they take forever. I paid for 2nd day air well its the second day and UPS is just sitting on my package not going anywhere. Worthless.

 – About 1 Week ago.

Ridiculous dealing with UPS.
Been waiting over 2 weeks for my packages, they have given me 3 different dates on delivery & expected time which leaves me to sit at home all day waiting for them...

Ridiculous dealing with UPS.
Been waiting over 2 weeks for my packages, they have given me 3 different dates on delivery & expected time which leaves me to sit at home all day waiting for them to come since they need a signature for them to not even show up & not update anything!!! Ugh.

 – About 1 Week ago.

Wow, why does UPS keep accepting new deliveries when they can't keep up with what they have. Ordered a used bike from LA and it was supposed to be delivered last Thursday. One week later still no...

Wow, why does UPS keep accepting new deliveries when they can't keep up with what they have. Ordered a used bike from LA and it was supposed to be delivered last Thursday. One week later still no delivery and stuck in the out for delivery loop. Had the shipper call and place a hold for pickup because I couldn't talked to a live person. I'm doing this because I don't want the biked handled and moved so much to prevent it from being damaged. Funny, I worked in a warehouse and distribution center before retiring and I would of been fired for this. Amazon and FedEx are on the ball, they have had hiccups because of all the craziness that we are living in now, but they communicated immediately and met there new ship date.UPS just sucks now.

 – About 1 Week ago.

Ordered PC Parts from Newegg. Forced to use UPS. Delivery is one week overdue. Suppose to deliver by the end of today. Waited for hours at the door only to see the UPS driver drove past my house. I...

Ordered PC Parts from Newegg. Forced to use UPS. Delivery is one week overdue. Suppose to deliver by the end of today. Waited for hours at the door only to see the UPS driver drove past my house. I guess I have to wait another year to get this package. Big sigh.

 – About 1 Week ago.

Ordered a new MacBook Pro from Apple which I desperately need for work from home. Apple uses stupid UPS as their package carrier. Was supposed to receive my package yesterday but now it has been moved...

Ordered a new MacBook Pro from Apple which I desperately need for work from home. Apple uses stupid UPS as their package carrier. Was supposed to receive my package yesterday but now it has been moved to tomorrow due to events beyond their control (yeah my ass)! I see other carriers passing by my street every single day delivering packages but UPS has events beyond their control. Im pretty sure they will NOT deliver my package tomorrow and they wouldnt even think delivering it during the weekend so I guess it's gonna be next week OR next month OR next year OR WHEN IM f%@kING DEAD!

f%@k YOU UPS!

 – About 1 Week ago.

Can confirm, no weather issues in Richmond. I live there, we had slight rain....

Can confirm, no weather issues in Richmond. I live there, we had slight rain.

 – About 1 Week ago.

Made the mistake of ordering items from Apple who, it turns out, use UPS. One “end of day” delivery date after another but still no package. Now status is back to “in transit” for 3 days. No...

Made the mistake of ordering items from Apple who, it turns out, use UPS. One “end of day” delivery date after another but still no package. Now status is back to “in transit” for 3 days. No luck phoning. Email useless. Chat is dead end. Thanks UPS. Shame on Apple.

 – About 1 Week ago.

So freaking upset. Package went in circles around me yesterday now in transit with no delivery date. It is an essential item. No agents because of Covid-19. The online chat isn't a chat at all....

So freaking upset. Package went in circles around me yesterday now in transit with no delivery date. It is an essential item. No agents because of Covid-19. The online chat isn't a chat at all. Don't know why distributors use UPS. They are the worst!

 – About 1 Week ago.

Three packages en route to me.
Package 1 from Mexico - Showed delivery Tuesday, then yesterday, now shows delivery exception due to weather or event
Package 2 from USA - Showed delivery...

Three packages en route to me.
Package 1 from Mexico - Showed delivery Tuesday, then yesterday, now shows delivery exception due to weather or event
Package 2 from USA - Showed delivery Tuesday, then yesterday, now shows delivery exception due to weather or event
Package 3 from Canada - Showed delivery for yesterday, now shows delivery for next Tuesday.
What a joke - DO NOT RECOMMEND UPS TO YOUR FRIENDS OR FAMILY

 – About 1 Week ago.

Can't believe these morons are still in business! They are all morons! My package From Nova Scotia to Quebec started out 4 weeks ago. After a week and half of receiving DAILY notifications that...

Can't believe these morons are still in business! They are all morons! My package From Nova Scotia to Quebec started out 4 weeks ago. After a week and half of receiving DAILY notifications that my package would be delivered "tomorrow" (and I had to stay at home each day for 7 days waiting for a package that never arrived). I tried rerouting the package to a UPS Access point so I could pick it up at my convenience when it arrived there. The web site would not allow me to do this so I got the sender to call UPS to re-route to an access point. Instead, UPS sent it back to the sender in Nova Scotia. Now, on the second journey to Quebec, I called UPS this morning to have it sent to an Access Point so I don't have to repeat the one-week stay at home requirement waiting for promises that are never delivered. After 90 minutes on the phone with UPS, I thought it was all resolved to have the package rerouted to UPS. Ten minutes later, I get a voicemail on my phone from UPS..."The reroute request from another UPS department did not provide us with a tracking number, so we cannot process your request to reroute"....ARE YOU GUYS f%@kING RETARDED? NOW I HAVE TO SPEND ANOTHER 2 HOURS ON THE PHONE TO DO THIS ALL AGAIN! UPS, YOU ARE MORE STUPID THAN HUMANLY THOUGHT POSSIBLE! YOU HIRE MORONS WITH ABSOLUTELY NO CUSTOMER EMPATHY.

 – About 1 Week ago.

My college textbook was shipped on the 5th and it's the 21st of May. I'm still waiting on it. I hate UPS and they made no effort to deliver the book because there was a gate code. Like what...

My college textbook was shipped on the 5th and it's the 21st of May. I'm still waiting on it. I hate UPS and they made no effort to deliver the book because there was a gate code. Like what where they going to do with the book? They didn't contact me and seemed like they were just going to hold onto it. I had to wait 18 minutes on the phone to get through to them. They're an awful company.

 – About 1 Week ago.

This company can't find its butt with both hands. They damaged a label on a package so the receiving address was illegible and it was returned it to me. i sent it again. i have now received three...

This company can't find its butt with both hands. They damaged a label on a package so the receiving address was illegible and it was returned it to me. i sent it again. i have now received three demand letters for almost $600 that includes a huge surcharge on both shipments (double the freight rate and 4X+ what I was quoted with exact sizing and weight on the label). One surcharge claimed 160 pounds and the other 203 pounds for a 32 pound package. This should have been a single $62 charge.

A month later, four calls to customer service (endless holds each time) and three calls to the billing center later, I am not sure it is resolved. Their call centers must be in Asia. Not only is there a language barrier, they repeat their scripts constantly. Customer service claims they can no longer find the tracking numbers and billing alternately center claims they can't reference anything but the bill, cannot credit anything and demands payment. If a credit is supposedly given, they cannot provide a confirmation number.

Sadly, I know and like our local UPS driver. But, I will ship with USPS (never) before I ship with UPS again.

 – About 1 Week ago.

Where to begin. Driver left package at the end of the driveway in the rain. UPS has no process for making complaints or to make requests that it doesn't happen again. "Customer service"...

Where to begin. Driver left package at the end of the driveway in the rain. UPS has no process for making complaints or to make requests that it doesn't happen again. "Customer service" sends customers in an endless loop where there are no such options.....

 – About 1 Week ago.

UPS account manager in the USA sent an email to FLIR indicating that no UPS parcels were being delivered in Nova Scotia due to Covid-19 state of emergency. He also said thousands of parcels are being...

UPS account manager in the USA sent an email to FLIR indicating that no UPS parcels were being delivered in Nova Scotia due to Covid-19 state of emergency. He also said thousands of parcels are being stored offsite in trailers and the parcels will not be delivered until after the state of emergency is lifted. I showed the email to a UPS employee at the Dartmouth, NS Depot (Customer Care Centre) in April before UPS closed it, the employee was shocked and embarrassed and indicated it was not at all true. I will be please to forward a copy of the email to anyone interested.

 – About 1 Week ago.

UPS took 4 weeks to finally deliver urgent packages to our client and they lost 1 of them. I am shocked UPS is still in business....

UPS took 4 weeks to finally deliver urgent packages to our client and they lost 1 of them. I am shocked UPS is still in business.

 – About 1 Week ago.

I keep getting fresh grocery deliveries. The package arrives to my town in a day as it should, but then UPS hold it at the local warehouse due to "unforseen circumstances" for almost a week...

I keep getting fresh grocery deliveries. The package arrives to my town in a day as it should, but then UPS hold it at the local warehouse due to "unforseen circumstances" for almost a week and delivers me rotting food.

 – About 1 Week ago.

UPS has now closed their Dartmouth Depot "Customer Care Centre" They don't care. They were taking 3-4 weeks to deliver to us and the only way we could get the packages more quickly was...

UPS has now closed their Dartmouth Depot "Customer Care Centre" They don't care. They were taking 3-4 weeks to deliver to us and the only way we could get the packages more quickly was to go to the Dartmouth Depot.
Try to call them on the phone and you will be on hold listening to music for at least 1 -2 hours. If you wait long enough and speak to an agent, they are rude and will hang up on you in a hearts beat. We will never use UPS again unless they are the only option.

 – About 1 Week ago.

I live in Canada and order some things 2 weeks ago. My package was supposed to be delivered by now, but it keeps saying in transit since the 18th of May and I still haven't got it. It took over 3...

I live in Canada and order some things 2 weeks ago. My package was supposed to be delivered by now, but it keeps saying in transit since the 18th of May and I still haven't got it. It took over 3 weeks for my boyfriend to get shoes with them and it's impossible to contact them, both through phone and email. I really don't understand why companies use their delivery services. Why not use Canada post or Purolator, a Canadian company?

 – About 1 Week ago.

Purchased a bike from Amazon for my goddaughters birthday... was secured and paid for 2 day shipping. The bike still hasn't left California and we're in CT. Its going ground now and the new...

Purchased a bike from Amazon for my goddaughters birthday... was secured and paid for 2 day shipping. The bike still hasn't left California and we're in CT. Its going ground now and the new estimated time is 18 days after it initially shipped. UPS really f%@king blows, thanks for ruining a 4 year old's birthday gift!

 – About 1 Week ago.

TRACKING # 18 ZEROS = QUINTRILLION PURE STUPDITY PRICES OUTRAGIOUS BIG BX DETROIT TO SEATTLE 8 DAYS 75$ UPS CORPORATE HELLBOUND ENJOY YOUR DAY...

TRACKING # 18 ZEROS = QUINTRILLION PURE STUPDITY PRICES OUTRAGIOUS BIG BX DETROIT TO SEATTLE 8 DAYS 75$ UPS CORPORATE HELLBOUND ENJOY YOUR DAY

 – About 1 Week ago.

Canada- shipped on the 13th , now it's been 2 days straight I have the Exception, out of or controle delay. It was in trasit 2 days prior. They keep saying planned delivery by end of day. It's...

Canada- shipped on the 13th , now it's been 2 days straight I have the Exception, out of or controle delay. It was in trasit 2 days prior. They keep saying planned delivery by end of day. It's so inconsistent, sometime it's fine, other times it's a nightmare.

 – About 1 Week ago.

If a shipping company doesn't deliver packages, isn't it a very expensive, choosy disposal company?...

If a shipping company doesn't deliver packages, isn't it a very expensive, choosy disposal company?

 – About 1 Week ago.

I recently bought $200 worth of seeds and the package has been stuck in West Sacramento 95799 between UPS and USPS for over a week with no explanation.

UPS Mail "Innovations" - an...

I recently bought $200 worth of seeds and the package has been stuck in West Sacramento 95799 between UPS and USPS for over a week with no explanation.

UPS Mail "Innovations" - an easy excuse to point their lazy fingers at the Postal Service for their own screw-ups.

What a joke.

 – About 1 Week ago.

USPS is always good for my packages.
I have had trouble with FedEx delivering to wrong address.
And UPS delivers at least three days past the due date.
OnTrac delivered two days past...

USPS is always good for my packages.
I have had trouble with FedEx delivering to wrong address.
And UPS delivers at least three days past the due date.
OnTrac delivered two days past the due date.
And we've had some no-name Amazon guy drive over a street light pole and run off.
I think there is room here for competent competition.

 – About 1 Week ago.

Finally received my package from Goodyear that was 6 days delayed and I think it's only because it went to a UPS store location and was a Best Buy product. From the other comments, it appears UPS...

Finally received my package from Goodyear that was 6 days delayed and I think it's only because it went to a UPS store location and was a Best Buy product. From the other comments, it appears UPS did some type of company wide massive on 5/13/20 in some places to cease moving packages. I have a delivery in New Orleans that hasn't moved since 5/13. This is coming from a small company and straight to my home. The company is already sending me a replacement with another shipper as it has now become clear that this package is never leaving UPS's Louisiana location. It's been saying "Delayed by One Business Day" for days now. I don't know what's going on, but it's clear from the posts here that this order to delay packages came from the CEO on down. No way could this type of incompetence get to this level with no way to rectify it get by otherwise.

 – About 1 Week ago.

For two days a UPS truck with my package has literally been within a block of my house 15 times. Two days of "Estimated delivery between 11:30 and 3:30" Yesterday was put off till today. Today...

For two days a UPS truck with my package has literally been within a block of my house 15 times. Two days of "Estimated delivery between 11:30 and 3:30" Yesterday was put off till today. Today delivery by 9pm. It's now 9:03. And since I have to sign for it my days have been ruined. Nice job UPS

 – About 1 Week ago.

I receive a notification from UPS that i missed a delivery that required signature release. Well, our entire family was home the entire time during the this shelter-in-place and there is no way we...

I receive a notification from UPS that i missed a delivery that required signature release. Well, our entire family was home the entire time during the this shelter-in-place and there is no way we would have missed the doorbell. No missed delivery note, nothing. I don't think the driver even made an attempt to deliver.

In any case, it took me over 30 minutes to finally get a human on the phone because their automated phone system was designed to not route you to a live person. I finally had to pretend to have shipping questions before i was routed. What kind of crap support system is this? I asked if i can file i complaint and the agent said no, they can't. Asked if i can file a complaint online and they said that is not available either.

What kind of business is this? How did they survive for this long?

 – About 1 Week ago.

The last two packages we received (air conditioners) were completely damaged and the contents were unusable. Not to mention that the first was several days late, the latter was 8 days late, and we are...

The last two packages we received (air conditioners) were completely damaged and the contents were unusable. Not to mention that the first was several days late, the latter was 8 days late, and we are currently on day 22 for the next one. This is days PAST the expected delivery date Given what's occurred in the past, I don't have hight hopes for a cool summer thanks to UPS. Vancouver, BC, Canada

 – About 1 Week ago.

I feel as if UPS’s awful postal service was a front and in reality they just keep the stuff for themselves like the crusty bitches they are lol...

I feel as if UPS’s awful postal service was a front and in reality they just keep the stuff for themselves like the crusty bitches they are lol

 – About 1 Week ago.

UPS Canada is guilty of conversion of liability on a regular basis:

"taking with the intent of exercising over the chattel an ownership inconsistent with the real owner's right of...

UPS Canada is guilty of conversion of liability on a regular basis:

"taking with the intent of exercising over the chattel an ownership inconsistent with the real owner's right of possession".

If you've paid for express shipping, as the receiver, and the reception date is MASSIVELY missed (due to imcompetence, not disciplining their drivers if they don't do their job for fear of losing drivers), then at the very minimum refund the shipping costs. At present UPS will only refund shipping costs to the Sender despite 99% of UPS receivers having to pay out-of-pocket for said late shipping.

That's like me running out of gas, paying you to go buy some in a Jerry can, and then you putting the fuel into your own vehicle and expecting me to be OK with that. Your business model is f%@ked.

No other industries would force clients to just suck it up and wait ad nauseum for their own property, or attempt to rectify a mistake made on a company's part. Responsibility to your clients is the ability to respond when issues arise. Since you don't WTF do you pretend to have Customer Service?

In 2015 UPS was fined $25 million due to fradulently claiming over-night delivery abilities:
https://www.justice.gov/usao-edva/pr/ups-agrees-pay-25-million-settle-civil-false-claims-act-violations

 – About 1 Week ago.

Out for delivery 4 times. Delayed 4 times. Now ambiguously "In transit" with no delivery date. ...

Out for delivery 4 times. Delayed 4 times. Now ambiguously "In transit" with no delivery date.

 – About 1 Week ago.

Why is there such a large delay problem in the Lathrop, CA warehouse?...

Why is there such a large delay problem in the Lathrop, CA warehouse?

 – About 1 Week ago.

i never thought i would say this but is the government run post office better than ups?...

i never thought i would say this but is the government run post office better than ups?

 – About 1 Week ago.

i paid 30 dollars to have an envelope shipped overnight because it was very important' it took almost 3 days to get there /i could have put a 60 cent stamp on it got it there at the same time...

i paid 30 dollars to have an envelope shipped overnight because it was very important' it took almost 3 days to get there /i could have put a 60 cent stamp on it got it there at the same time

 – About 1 Week ago.

Add me to the Goodyear, AZ/ Tucson, AZ. Package was supposed to be delivered 5/13. Instead I get notification that it's beyond their control. I now have four packages sitting in UPS limbo....

Add me to the Goodyear, AZ/ Tucson, AZ. Package was supposed to be delivered 5/13. Instead I get notification that it's beyond their control. I now have four packages sitting in UPS limbo.

 – About 1 Week ago.

This package spent 8 days going in circles in and out of Goodyear, Arizona Distribution Center....

This package spent 8 days going in circles in and out of Goodyear, Arizona Distribution Center.

 – About 1 Week ago.

This package just kept going in a circle. Thanks again Goodyear, AZ Distribution Center.

Progress Indicator Status Date Location Activity
Future Event
Delivery - -...

This package just kept going in a circle. Thanks again Goodyear, AZ Distribution Center.

Progress Indicator Status Date Location Activity
Future Event
Delivery - -

-
Current Event
Out for Delivery 05/20/2020 10:12 A.M. Tucson, AZ, United States

Out For Delivery Today
05/20/2020 1:36 A.M. Tucson, AZ, United States Destination Scan
05/19/2020 10:00 A.M. Tucson, AZ, United States Delivery will be delayed by one business day.
05/18/2020 10:00 A.M. Tucson, AZ, United States Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.
05/15/2020 9:00 A.M. Goodyear, AZ, United States Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.
05/14/2020 9:52 P.M. Tucson, AZ, United States Arrival Scan
05/14/2020 7:36 P.M. Tempe, AZ, United States Departure Scan
05/14/2020 4:45 P.M. Tempe, AZ, United States Arrival Scan
05/14/2020 3:56 P.M. Goodyear, AZ, United States Departure Scan
05/14/2020 5:29 A.M. Goodyear, AZ, United States Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.
05/13/2020 8:13 P.M. Goodyear, AZ, United States Arrival Scan
05/11/2020 11:19 P.M. Houston, TX, United States Departure Scan
Past Event
Shipped 05/11/2020 6:35 P.M. Houston, TX, United States

Origin Scan
Past Event
Label Created 05/11/2020 3:20 P.M. United States

Order Processed: Ready for UPS

 – About 1 Week ago.

Typical example for BS from Goodyear Distribution Center Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.

Typical example for BS from Goodyear Distribution Center Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.

Tucson, AZ

10:00 AM

5/19/2020

Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.

Tucson, AZ

10:00 AM

5/18/2020

Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible.

Goodyear, AZ

9:00 AM

5/15/2020

Arrival Scan

Tucson, AZ

5:26 AM

5/15/2020

Departure Scan

Goodyear, AZ

2:59 AM

5/15/2020

Origin Scan

Goodyear, AZ

7:14 PM

5/14/2020

Forwarded

Wentzville, MO

9:57 AM

5/14/2020

 – About 1 Week ago.

Ordered a from a store 10 minutes away from me, had to pay for shipping. took nearly 2 weeks for it to show up and was sent to a completely different city first. meanehile I ordered from lululemon and...

Ordered a from a store 10 minutes away from me, had to pay for shipping. took nearly 2 weeks for it to show up and was sent to a completely different city first. meanehile I ordered from lululemon and the package was at my door in 2 days. Still waiting on an order I made a week and a half ago, it just sat in montreal doing nothing for a week and is finally in my city but they aren't really making any effort to deliver it.

 – About 1 Week ago.

I had two packages coming, with due dates days apart.
After three days out-for-delivery and no-show for the first package, I complained to the ebay seller to see if they had any pull. The next...

I had two packages coming, with due dates days apart.
After three days out-for-delivery and no-show for the first package, I complained to the ebay seller to see if they had any pull. The next day BOTH of my pakages were sitting on my doorstep by 1:00 pm,
with the second package now two days EARLY. I'm not sure if I just got lucky or whether shippers have any pull.

 – About 1 Week ago.

why the f**k does it take UPS 4 days to ship a package 273 miles? FedEx is getting packages the same distance in 2 days!...

why the f**k does it take UPS 4 days to ship a package 273 miles? FedEx is getting packages the same distance in 2 days!

 – About 1 Week ago.

I filed a claim with the BBB. I encourage everyone to do so as well or this will continue. I am stuck in the black hole that is the Phoenix - Goodyear swirl. It is frustrating because there is very...

I filed a claim with the BBB. I encourage everyone to do so as well or this will continue. I am stuck in the black hole that is the Phoenix - Goodyear swirl. It is frustrating because there is very little you can do to a company this large. I would gladly go pick up my package if I were able to.

 – About 1 Week ago.

Package has been in richmond virginia since last friday, scanned everyday because of weather delay. The forcast looms 70 and sunny.....wtf!...

Package has been in richmond virginia since last friday, scanned everyday because of weather delay. The forcast looms 70 and sunny.....wtf!

 – About 1 Week ago.

Goodyear, Arizona Distribution center is mess....

Goodyear, Arizona Distribution center is mess.

 – About 1 Week ago.

ive never had a good experience with this company, fedex FTW...

ive never had a good experience with this company, fedex FTW

 – About 1 Week ago.

I don’t think they are really out for delivery when they say they are. They just say that to pacify us. Mine has been out for delivery twice since May 11th then suddenly in transit and check back...

I don’t think they are really out for delivery when they say they are. They just say that to pacify us. Mine has been out for delivery twice since May 11th then suddenly in transit and check back for delivery date. Been sitting in the facility for 9 days and scanned for destination 5 times. The facility is 30 minutes away.

 – About 1 Week ago.

FuC* UPS -- delayed due to natural disaster or some sh*t. I mean come on. This covid-19 stuff is just ridiculous. I mean the facilities are opened -- stop finding reasons to be less productive.

FuC* UPS -- delayed due to natural disaster or some sh*t. I mean come on. This covid-19 stuff is just ridiculous. I mean the facilities are opened -- stop finding reasons to be less productive.

I can't wait until Amazon or Elon Musk's automates package delivery and put UPS out of business.

 – About 1 Week ago.

Order shipped from Phoenix, Az on May 14th to Goodyear. Still sitting in a trailer waiting to be unpacked according to a customer service rep. I would have gladly driven to Phoenix to get my Amazon...

Order shipped from Phoenix, Az on May 14th to Goodyear. Still sitting in a trailer waiting to be unpacked according to a customer service rep. I would have gladly driven to Phoenix to get my Amazon package. They have no idea when the trailer will be unpacked and put on a truck for delivery. Should we all show up in Goodyear and demand our paid for packages?

 – About 1 Week ago.

Stuck in Concord, ON for a week. This is not a shipping company. UPS is a storage company. ...

Stuck in Concord, ON for a week. This is not a shipping company. UPS is a storage company.

 – About 1 Week ago.

My little package was estimated to arrive yesterday at 16h30, departing the Lachine facility in Montreal. It was a sunnt day so as I was working on my balcony, I saw the $h!T-br0Wπ UPS truck pass...

My little package was estimated to arrive yesterday at 16h30, departing the Lachine facility in Montreal. It was a sunnt day so as I was working on my balcony, I saw the $h!T-br0Wπ UPS truck pass FOUR times on my street. WTF?? This is a super important package. They need to be accounted and penalised for what they do to people.Tracking is totally inacurate, never had bad service with USPS and FedEx or CanadaPost btw.
Sooo disapointed😠😡🤬😡😠

 – About 1 Week ago.

I'm near Coventry Conn. !! Is that why my second day air took 8 days to deliver!!! Was out for delivery 6 times and when I finally saw the delivered message I didnt believe it. I have a other...

I'm near Coventry Conn. !! Is that why my second day air took 8 days to deliver!!! Was out for delivery 6 times and when I finally saw the delivered message I didnt believe it. I have a other 2nd day air currently doing the out for delivery dance. Whatever is going on in this area needs to stop. Pay extra for air shipment and they are a week late?!? Cant even complain because if u do they are like it's out for delivery! Well DUH... cant file a claim bec it wont let u unless its been like 24 hrs between scans. They scan it and boy do they scan it. My delivery tracker is like reading the war and peace novel.

 – About 1 Week ago.

My package left from the distribution center 10 miles away around 6 in the morning according to the website.
2 days later, I still haven't received my package.

Thank you for the...

My package left from the distribution center 10 miles away around 6 in the morning according to the website.
2 days later, I still haven't received my package.

Thank you for the track and trace. Super accurate.

 – About 1 Week ago.

They were supposed to deliver my package on the 18, they didn't show up, and they're instead scanning my package every day, and they aren't responding when using their contact form on...

They were supposed to deliver my package on the 18, they didn't show up, and they're instead scanning my package every day, and they aren't responding when using their contact form on their website.

 – About 1 Week ago.

Oooohhh snap, I saw him at 330 Bunker Hill too! Rofl! 2 hours man, come on! Im so pissed, waiting on household supplies from Amazon that I cant get bc our delivery man stopped dor sex w someone elses...

Oooohhh snap, I saw him at 330 Bunker Hill too! Rofl! 2 hours man, come on! Im so pissed, waiting on household supplies from Amazon that I cant get bc our delivery man stopped dor sex w someone elses wife? How does that work UPS? Wtf is going on? Here's a tip UPS, don't give customers access to a live map tracker, then allow your driver to stop for hours to have relations on the clock. That's why none of us are getting our stuff on time. I live 3 houses down from that family, it is not a good look. But it's pretty damn funny that all of us noticed!

 – About 1 Week ago.

Bruh, I stumbled on this site bc I hate UPS. I live in Coventry too, my package has been "out for delivery" 3 days now and nothing, just goes back to destination. I saw him to at 330 Bunker...

Bruh, I stumbled on this site bc I hate UPS. I live in Coventry too, my package has been "out for delivery" 3 days now and nothing, just goes back to destination. I saw him to at 330 Bunker Hill yesterday! I mean idc if they stop to chat for 10 mins, but 2 hours! Dude has hit on my wife so many times. Yo, if you live at 330 Bunker, your wife got some splainin to do bruh! UPS, how the f%@k do you let drivers get away w this bs??? Your customers are not getting the goods we paid for bc your drivers got to stop to boink for 2 hpurs! Bruh, come on your killin me

 – About 1 Week ago.

Hahaha! Just read the Coventry Conn post! I've seen him do that too lmao! Dude seriously has like 3 or 4 houses where he'll stop for hours on end. I stalked him one day last weekon the...

Hahaha! Just read the Coventry Conn post! I've seen him do that too lmao! Dude seriously has like 3 or 4 houses where he'll stop for hours on end. I stalked him one day last weekon the "follow my delivery" map bc Im waiting for a $1200 laptop that's been "out for delivery" 6 days bit never gets delivered. Pretty f ed up that we don't get deliveries bc he's banging ladies on his route. My question is that if the driver stops at these houses for hours at a time, doesn't UPS see that? He was at 330 Bunker Hill in Coventry from 1:15 to 2:55 yesterday. I know the family, she's def married w kids. How tf is it ok for a company who's one job it is to deliver packages, to be taking hours off for sex with customers? Then the rest of our town barely gets serviced. Don't even get me started on the Saturday service
I can't tell you how many times they've just not come out and pretended they did. Idk UPS, pretty unprofessional

 – About 1 Week ago.

UPS sucks because of their very high "brokerage fees." 21.50 euros on every package that comes into the country, PLUS the customs tax itself and customs fees.

The "brokerage...

UPS sucks because of their very high "brokerage fees." 21.50 euros on every package that comes into the country, PLUS the customs tax itself and customs fees.

The "brokerage fees" are 110% of the postage cost for a package! What are you doing, plating the packages in gold?

 – About 1 Week ago.

Sparks Nevada UPS: why am I receiving the message "shipment delayed due to natural disaster or emergency event"...This message does not compute!...

Sparks Nevada UPS: why am I receiving the message "shipment delayed due to natural disaster or emergency event"...This message does not compute!

 – About 1 Week ago.

I've always hated UPS, but my recent package was delayed because circumstances out of their control. This is silly because this is Phoenix AZ and the package has been sitting in Goodyear. My...

I've always hated UPS, but my recent package was delayed because circumstances out of their control. This is silly because this is Phoenix AZ and the package has been sitting in Goodyear. My package is being delayed 3 days past the original date already.

 – About 1 Week ago.

Count me as another one with a package trapped in Goodyear that should have been delivered on 5/16/20. It was then updated to 5/18, it was supposedly on its way to Phoenix, then got stopped with the...

Count me as another one with a package trapped in Goodyear that should have been delivered on 5/16/20. It was then updated to 5/18, it was supposedly on its way to Phoenix, then got stopped with the "it's beyond our control" nonsense that everyone else is getting. It's back in Goodyear and I doubt I'll ever see it. Luckily, the seller is large and will refund me, if the package doesn't come tomorrow. I also have another one trapped in New Orleans since 5/13/20. Don't know why, but again I lucked out with a seller who is willing to ship me out a duplicate with another delivery service. This goes beyond COVID. Haven't had this issue with post office or Fedex.

 – About 1 Week ago.

4 days out for delivery...4 days delayed till tomorrow...

4 days out for delivery...4 days delayed till tomorrow

 – About 1 Week ago.

I understand delays because of covid but this is getting ridiculous. My package was out for delivery on May 8th, May 13, May 14 and May 15th and now it's just "In transit". I don't...

I understand delays because of covid but this is getting ridiculous. My package was out for delivery on May 8th, May 13, May 14 and May 15th and now it's just "In transit". I don't understand how it can be on a truck every day and every day it goes back to the depot. I keep trying to stay home because I don't want to miss the delivery guy because I hate having to drive to the depot. Pull it together. Everybody else has had to adjust. Can't stand UPS.

 – About 1 Week ago.

Count me as another person in the Phoenix area whose packages UPS has lost and delayed for seemingly no reason. One package was lost but continues to miraculously receive tracking updates somehow. No...

Count me as another person in the Phoenix area whose packages UPS has lost and delayed for seemingly no reason. One package was lost but continues to miraculously receive tracking updates somehow. No actual progress seems to be made toward getting it to my house, but at least the package is having a nice adventure. Another package has gone back and forth between the Phoenix and Goodyear distribution centers twice! And the reason they've cited for the delays on all four of my packages is "extreme weather or natural disaster." It was 90 and clear yesterday, which is pretty pleasant weather in Arizona. UPS is a joke, and I made sure Amazon knows their chosen shipper is screwing its customers. My 2-day shipping is turning into 2-week shipping. I know there's a pandemic going on, but this issue seems more like bad management and processes.

 – About 1 Week ago.

Ordered an i7-9700k and a Z390-A motherboard totaling about $600.00 a month ago. Its been out for delivery everyday for the past two weeks and everyday of those two weeks it has'nt been delivered....

Ordered an i7-9700k and a Z390-A motherboard totaling about $600.00 a month ago. Its been out for delivery everyday for the past two weeks and everyday of those two weeks it has'nt been delivered. UPS doesnt know whats going on and Newegg wont refund me until UPS claims lost or damaged. WTF

 – About 1 Week ago.

UPS sucks in Coventry Ct because our driver spent 1.5 hours at 330 Bunker Hill Road today. It didn't look like he was busy delivering her packages if you know what I'm sayin. Not joking...

UPS sucks in Coventry Ct because our driver spent 1.5 hours at 330 Bunker Hill Road today. It didn't look like he was busy delivering her packages if you know what I'm sayin. Not joking either, she's my married neighbor and he "visits " her often. Sucks even more because all 10 of my UPS packages have been 2 to 5 days late in the past week. So our driver is basically too busy banging lonely housewives, and that's why our packages are late for days on end. F ing jackasses

 – About 1 Week ago.

Notice the complaints for the Goodyear AZ Distribution Center go back over a year , long, long before the COVID-19 excuse can be use. I suspect the staff is entering false tracking data to fool their...

Notice the complaints for the Goodyear AZ Distribution Center go back over a year , long, long before the COVID-19 excuse can be use. I suspect the staff is entering false tracking data to fool their performance metrics and internal work tracking.

 – About 1 Week ago.

Yet more of the same updates from the Goodyear, AZ Distribution Center - Events beyond their control, although one package now says will be "delayed on business day". I wonder what...

Yet more of the same updates from the Goodyear, AZ Distribution Center - Events beyond their control, although one package now says will be "delayed on business day". I wonder what tomorrow's asinine status update will be. This package is 2 weeks delayed bouncing back in and out of Goodyear. Funny I see UPS trucks all over making deliveries in Tucson...they must not be coming out of this hub. UPS FAILING TO DO ITS JOB.

 – About 1 Week ago.

Ups sucks money back guarantee suspended now means your packages get delivered when they damn please. I love how packages are out for delivery and on a truck then magically never get delivered. Never...

Ups sucks money back guarantee suspended now means your packages get delivered when they damn please. I love how packages are out for delivery and on a truck then magically never get delivered. Never using this joke of a company if possible when getting shipments fedex had been reliable delivering thru this when they say they will and they’ll get my business everyday of the week.

 – About 1 Week ago.

UPS = worst customer service I've ever experienced in any situation anywhere in the world....

UPS = worst customer service I've ever experienced in any situation anywhere in the world.

 – About 1 Week ago.

UPS left several valuable packages in my driveway in view of the street. UPS often says the package is delivered when I didn't receive it. I hate UPS. I wish everyone that ships to me would use...

UPS left several valuable packages in my driveway in view of the street. UPS often says the package is delivered when I didn't receive it. I hate UPS. I wish everyone that ships to me would use USPS but I don't know how to get them to change. I hate UPS they are a very bad company.

 – About 1 Week ago.

this new overwatch event sucks...

this new overwatch event sucks

 – About 1 Week ago.

The Goodyear distribution center seems to be a black hole where packages go to die! I had a package scheduled for delivery in Tucson on May 13th which kept getting rescheduled "due to events...

The Goodyear distribution center seems to be a black hole where packages go to die! I had a package scheduled for delivery in Tucson on May 13th which kept getting rescheduled "due to events beyond our control". It had a departure scan from Goodyear on May 13th and an arrival scan in Tucson a few hours later on the same day. It finally was updated to "out for delivery" on May 18th. It never arrived, and now it shows a May 19 departure scan from Goodyear and another arrival scan for Tucson!

Are they actually sending it back and forth between Goodyear and Tucson, or are they just making up the tracking information? It’s anybody’s guess!

I have two more packages inbound that were supposed to arrive May 19th. These are also showing delays in Goodyear. I’m guessing those will take the scenic route as well.

I understand 100% that there are extenuating circumstances, but they should at least give people accurate tracking information rather than just bumping up the delivery date every day and adding random departure and arrival scans.

 – About 1 Week ago.

I feel for all of you who are frustrated with UPS.
What an absolute nightmare of a company, I encourage all of you to be relentless in trying to find information about your missing packages. I...

I feel for all of you who are frustrated with UPS.
What an absolute nightmare of a company, I encourage all of you to be relentless in trying to find information about your missing packages. I finally got a hold of them and managed to open an investigation about my package. I'd they dont respond go to the seller if you are the seller and you are reading this dont ship ups again.

 – About 1 Week ago.

Three packages stuck in the cycle of going back and forth from Goodyear to Tucson as well. Wish I could have picked a different delivery company UGH....

Three packages stuck in the cycle of going back and forth from Goodyear to Tucson as well. Wish I could have picked a different delivery company UGH.

 – About 1 Week ago.

New to the area, also got waylaid in Goodyear, AZ!! Called the number, got annoyed female employee (accent appeared to be Filipino) who could not offer me more info than online did (though we rightly...

New to the area, also got waylaid in Goodyear, AZ!! Called the number, got annoyed female employee (accent appeared to be Filipino) who could not offer me more info than online did (though we rightly verified that nothing was wrong with the box). We’re given “Covid” as an excuse, but we’ve ordered a lot of items and NOTHING has been delayed like this.

My package was sent May 9th. We’re still waiting! And the item was to assist a disabled senior, so it’s frustrating.

USPS - hardly any issues
FED-ED - no issues
AMAZON - no issues
EBAY - plenty fast
DHL (overseas) - Boy, are they fast!!

 – About 1 Week ago.

...or Media relations (404) 828-7123 option #3... or try Matt O'Conner (770) 846-7987, apparently he is available to take urgent media relations calls...

...or Media relations (404) 828-7123 option #3... or try Matt O'Conner (770) 846-7987, apparently he is available to take urgent media relations calls

 – About 1 Week ago.

My package was out for delivery on 5/11 never arrived then it was in transit for the next 6 days. It was out for delivery 5/18 of course it never arrived. Now it is in transit again with no delivery...

My package was out for delivery on 5/11 never arrived then it was in transit for the next 6 days. It was out for delivery 5/18 of course it never arrived. Now it is in transit again with no delivery date available. Cannot reach a live person. It’s not a small package it is a table that weighs 68 lbs kinda hard to lose!!! It has been scanned 5 times in Gardena, Ca which is where my deliveries come from. I am beyond frustrated!!!!

 – About 1 Week ago.

you can also call Investor Relations at corporate. You're going to get a v/m but if you are bored and desperate enough it's nice to voice it somewhere at corporate. (404) 828-6059, option #2,...

you can also call Investor Relations at corporate. You're going to get a v/m but if you are bored and desperate enough it's nice to voice it somewhere at corporate. (404) 828-6059, option #2, then #1 to skip the real person's voice recording. Maybe someone will listen, after all this situation potentially impacts their stock performance

 – About 1 Week ago.

If you want to talk to CS about your shipment. Call the 800# then request option 2 for 'ship a package', then say representative. Apparently UPS continues to accept new shipments while not...

If you want to talk to CS about your shipment. Call the 800# then request option 2 for 'ship a package', then say representative. Apparently UPS continues to accept new shipments while not being able to deliver their backlogs.

 – About 1 Week ago.

I hate ups I’ve been waiting on this package since may 14th. It said out for delivery, then it said delayed one day , then I had to check later for a new delivery date. Today it says loaded into...

I hate ups I’ve been waiting on this package since may 14th. It said out for delivery, then it said delayed one day , then I had to check later for a new delivery date. Today it says loaded into delivery vehicule.

I do not know when the f%@k I’m bout to have this package

 – About 1 Week ago.

Have been dealing with nondelivery by ups in RI for a week. I started contacting the companies i’ve Purchased from to inform them of nondelivery and get either a refund or replacement order not...

Have been dealing with nondelivery by ups in RI for a week. I started contacting the companies i’ve Purchased from to inform them of nondelivery and get either a refund or replacement order not shipped via ups. If enough companies stop shipping via ups due to not delivering then ups will get the message. Hurt them where it counts, in their bank accounts.

 – About 1 Week ago.

I am another in Tucson who's package has been sitting in Goodyear for almost a week now!! UPS service is just horrible. Even when they did/do deliver about 50% of the time our packages are...

I am another in Tucson who's package has been sitting in Goodyear for almost a week now!! UPS service is just horrible. Even when they did/do deliver about 50% of the time our packages are delivered to the wrong house!! Their customer service is a joke!

 – About 1 Week ago.

UPS is the worst ever, not even one of packages arrived on time, packages are arriving to my city and then takes two weeks to get to my home?? That’s really very bad...

UPS is the worst ever, not even one of packages arrived on time, packages are arriving to my city and then takes two weeks to get to my home?? That’s really very bad

 – About 1 Week ago.

Complaint after complaints for Tucson due to the Goodyear, Arizona Distribution Center....there's obviously a problem at this location that's worse than any of the other problems.......

Complaint after complaints for Tucson due to the Goodyear, Arizona Distribution Center....there's obviously a problem at this location that's worse than any of the other problems....

 – About 1 Week ago.

Even Amazon returns (which UPS handles the return process shipping) showing they are sitting for DAYS in Goodyear, AZ and not moving....

Even Amazon returns (which UPS handles the return process shipping) showing they are sitting for DAYS in Goodyear, AZ and not moving.

 – About 1 Week ago.

What is up with the 800 number??? You cannot get ANY help whatsoever. It keeps looping back to the beginning no matter what you select. ...

What is up with the 800 number??? You cannot get ANY help whatsoever. It keeps looping back to the beginning no matter what you select.

 – About 1 Week ago.

So I live in Tucson and my packages have also been delayed. UPS is seriously the worst and this goes to show it. Fedex has been consistent and reliable every time and I never have issues. Seriously...

So I live in Tucson and my packages have also been delayed. UPS is seriously the worst and this goes to show it. Fedex has been consistent and reliable every time and I never have issues. Seriously UPS, just close already.

 – About 1 Week ago.

Tucson seems to be having a huge amount of issues. Please take note corporate...For the previous post question you have to 'work the system'. Since UPS is ignorant and still accepting...

Tucson seems to be having a huge amount of issues. Please take note corporate...For the previous post question you have to 'work the system'. Since UPS is ignorant and still accepting shipments you have to go through the phone tree and tell it you want to ship. Then just say representative. I've called 10-15 times, works every time.

 – About 1 Week ago.

I would love to know how everyone is speaking to a live person. I keep being told that there is no one due to COVID to talk to. The virtual assistant is also useless as its just a computer algorithm...

I would love to know how everyone is speaking to a live person. I keep being told that there is no one due to COVID to talk to. The virtual assistant is also useless as its just a computer algorithm and not a human being. My package has been stuck in Rhode Island for FIVE DAYS! "Your package has been delayed due to events beyond our control. We're adjusting delivery plans as quickly as possible." IT HAS BEEN THERE SINCE THE 14th!!!! It was supposed to arrive at my house for Saturday the 16th! I hope they go under and fedex becomes huge, I never have issues with them....