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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 6,001 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 20 hours ago.

I won't even begin to start on the missed deliveries, miss-deliveries and damaged packages.

My biggest issues is this: I work in property management and we have a clearly posted...

I won't even begin to start on the missed deliveries, miss-deliveries and damaged packages.

My biggest issues is this: I work in property management and we have a clearly posted 5-MPH speed limit as we are a multi-family community. UPS ALWAYS comes speeding in doing 20-25 MPH - I have called and made several complaints, I have spoken directly to drivers who just shrug and blow me off. I have seen cars swerve to avoid getting hit and people jump out of their way.

They appear to think that they don't have to follow rules and the Merry-Go-Round trip to speak to someone to get it resolved is ridiculous.

I don't have this challenge with ANY other delivery service.

 – About 23 hours ago.

I am sorry to hear that your order was not delivered as expected.

We have contacted UPS who after investigating have confirmed that the drivers GPS shows that they did not attend your...

I am sorry to hear that your order was not delivered as expected.

We have contacted UPS who after investigating have confirmed that the drivers GPS shows that they did not attend your property. They will be raising this internally with the driver in question.

We apologies (sic) for the issues you have had with this and previous deliveries. However we would be unable to compensate you as the delivery is not a service you have been charged for.

 – About 3 days ago.

Had a delivery attempted under an hour ago, it was unsuccessful of course. Turns out I mixed up the last two numbers in my address, putting "13" instead of "31". Even though that...

Had a delivery attempted under an hour ago, it was unsuccessful of course. Turns out I mixed up the last two numbers in my address, putting "13" instead of "31". Even though that basically puts it next door, since I'm in an apartment complex, those dumbasses couldn't figure it out (or just didn't care to). Now I would just accept the delayed delivery as a screw up on my part, but it doesn't end there. Their response to the address mishap was not to hold it at the distribution center, or even to give it a day to see if I reach out. Nope, they immediately marked it RTS. I called customer service right away, but they refused to do anything about it. Now instead of having to wait until Tuesday to get the package, which was already a bummer, I'll probably have to wait another week. Wish I never had to recieve another package from this joke of a company.

 – About 4 days ago.

Overnight delivery in the UK is the norm, except when UPS is involved. Today I took an interval photo every 5 seconds of our front security door CCTV video feed and recorded audio on a Sony device so...

Overnight delivery in the UK is the norm, except when UPS is involved. Today I took an interval photo every 5 seconds of our front security door CCTV video feed and recorded audio on a Sony device so that I could prove that the door buzzer was pressed. Rotsa-Ruck!

My 2nd/3rd battery camera battery recorded nothing, they said I wasn't home at 1207. Took 2 hours on 5 buses to get the parcel in a rough part of London at their new drop-off location (probably after I trashed their last incompetents last month).

I can order from Texas and get the parts I need in 2 days. These morons are liars and lazy.

 – About 4 days ago.

Been "Held at Post Office, At Customer Request" for the entire week. I didn't ask for this? Now my package is 5 days late. Every time I try to call, it's an hour for support. What a...

Been "Held at Post Office, At Customer Request" for the entire week. I didn't ask for this? Now my package is 5 days late. Every time I try to call, it's an hour for support. What a joke!

 – About 5 days ago.

How the hell does ups "incorrectly sort" my package that actually arrived at its destination city. It ridiculous. Package was on time this morning, arrived to the next town over where it would...

How the hell does ups "incorrectly sort" my package that actually arrived at its destination city. It ridiculous. Package was on time this morning, arrived to the next town over where it would be put on the truck for delivery but when I got home from work and checked package is now a state away.

 – About 5 days ago.

I just ordered a SNES to repair and it said it was delivered at Quincy IL Post office yesterday at 5:48 pm and i've been waiting since 9 am and it still says Arrived at post office....

I just ordered a SNES to repair and it said it was delivered at Quincy IL Post office yesterday at 5:48 pm and i've been waiting since 9 am and it still says Arrived at post office.

 – About 6 days ago.

Severe weather delay...... hmmmmmmmmmmmmm
I go to *https://ltl.upsfreight.com/news/service_updates/index.aspx?p=update*
and am told *There are no current Weather/Service advisories.*

Severe weather delay...... hmmmmmmmmmmmmm
I go to *https://ltl.upsfreight.com/news/service_updates/index.aspx?p=update*
and am told *There are no current Weather/Service advisories.*
So who is bullshiting who here? With AMAZON orders all i can think of to do is to SS the message from UPS and maybe attach their current WEATHER/SERVICE ADVISORIES and see what happens. Best Of Luck

 – About 1 Week ago.

At the beginning the message in "tracking detail" showed I have to pay import fee before delivery to my door. ok. I called/paid on the phone and the call center did not inform the local...

At the beginning the message in "tracking detail" showed I have to pay import fee before delivery to my door. ok. I called/paid on the phone and the call center did not inform the local branch, which he promised. Yes, they emailed me a confirmation email about the payment.

After 2 days I checked online and found that I still have to pay the import fee with the same message that I have to pay import fee before delivery. Weird! Something wrong? Afterward I found the driver stopped in front of my door and soon left. No parcel, no knocking the door, no nothing.

I checked online and found it showed: "unable to collect fund..." The driver even did not knock my door.

I called the customer service for help. She said she will inform the local branch and give me a call in one hour. I waited for several hours to get a 20 seconds call. He said the driver did not have the "slip" so.... Anyway, sounds he did not care at all.

I took one day off waiting for the parcel and the parcel did not show up. Ok, I took another day off today- waiting for the parcel.

The parcel did show today. The driver knocked for one second and left the parcel in front of my door. and he left. That's it. I found the item inside has a 3 inches crack.

 – About 1 Week ago.

Update, that sucks.

Anyway we can take it out on the 'Brown People'?

What's the game plan?...

Update, that sucks.

Anyway we can take it out on the 'Brown People'?

What's the game plan?

 – About 1 Week ago.

Update on UPS employee theft of my package:
Theft occurred 12/10/18, notified today of claim status:
UPS will refund shipping fee and $50 to replace lost cards ....that’s it! That’s...

Update on UPS employee theft of my package:
Theft occurred 12/10/18, notified today of claim status:
UPS will refund shipping fee and $50 to replace lost cards ....that’s it! That’s the replacement cost for $500.00 in stolen gift cards. Insured doesn’t mean what you think! And they never took action on the theft.
Lesson learned- Never again!

 – About 1 Week ago.

All things considering.... the UPS gunman didn't turn out to be a real terrible situation. Thank God.

With that said, anybody have any late deliveries they're pissed off...

All things considering.... the UPS gunman didn't turn out to be a real terrible situation. Thank God.

With that said, anybody have any late deliveries they're pissed off about?

Let's get back to where we left off.

 – About 1 Week ago.

Sounds like a jealous ex-boyfriend. No confirmation on that yet.

Shooter fired shots at ceiling but took a couple hostages. Including his ex-girlfriend.

Hope no one is...

Sounds like a jealous ex-boyfriend. No confirmation on that yet.

Shooter fired shots at ceiling but took a couple hostages. Including his ex-girlfriend.

Hope no one is injured and shooter is apprehended.

 – About 1 Week ago.

Active Shooter at UPS in New Jersey.

Please, everyone. It's just packages. Relax

"It's a great life, but you gotta make it that way"...

Active Shooter at UPS in New Jersey.

Please, everyone. It's just packages. Relax

"It's a great life, but you gotta make it that way"

 – About 1 Week ago.

I look forward to the work week for the simple reason more people complain here.

I can read & laugh about how UPS employees should all be fired and/or punished severely. Hehe...

I look forward to the work week for the simple reason more people complain here.

I can read & laugh about how UPS employees should all be fired and/or punished severely. Hehe

 – About 1 Week ago.

Been waiting on delivery of a TV for a week now. Even had Amazon send a replacement that was GUARANTEED to arrive today. I live less than an hour from the warehouse the TV was coming from. They...

Been waiting on delivery of a TV for a week now. Even had Amazon send a replacement that was GUARANTEED to arrive today. I live less than an hour from the warehouse the TV was coming from. They shipped the replacement to Louisville, KY last night "By mistake". Now it's stuck there and won't be delivered till Monday. While I will be at WORK! Unusually Poor Service is the realistic meaning of U.P.S.

 – About 2 weeks ago.

Does anybody know how UPS can pick up your package from the sender. Scan it and then lose it? When you call customer service to get an answer your talking to a person in a 3rd world country who has no...

Does anybody know how UPS can pick up your package from the sender. Scan it and then lose it? When you call customer service to get an answer your talking to a person in a 3rd world country who has no f%@king idea on how to help. How can you lose the package and not have the capability to track it within your system so I'm told. I'm done with these f%@ks

 – About 2 weeks ago.

I wasn't home to sign for delivery, received a notification sticker. Contacted UPS to have them hold my package at their delivery center and UPS won't allow me because "Deliver change...

I wasn't home to sign for delivery, received a notification sticker. Contacted UPS to have them hold my package at their delivery center and UPS won't allow me because "Deliver change options are not available for this shipment". Whatever that means. Why does this company still exist?

 – About 2 weeks ago.

My package (which was a laptop sent for warranty repair) was delayed due to weather conditions. Supposed to arrive yesterday. I went to the service center where I knew my package was, they...

My package (which was a laptop sent for warranty repair) was delayed due to weather conditions. Supposed to arrive yesterday. I went to the service center where I knew my package was, they wouldn't give it to me. Said it was on the back of a truck and inaccessible. Got it today at 7PM and the unit even though properly packaged is ice cold freezing to the touch. My laptop was essentially left in a freezer over night a high end gaming laptop I paid over 2K for. I'm sure this has damaged the battery life and who knows what else. I wonder if there's anything I can do about this. Pretty unhappy

 – About 2 weeks ago.

I wish companies would give you a choice of shippers. UPS would be last in my book. The last half dozen package have been days late or lost all togeather. I puchased a flag pole and after three weeks...

I wish companies would give you a choice of shippers. UPS would be last in my book. The last half dozen package have been days late or lost all togeather. I puchased a flag pole and after three weeks the company replaced it for free. They shipped through USPS the second time. Two months later i pull in driveway and found the original package from UPS beat to hell with dents in the aluminum pole. Its bad when the postal service is better than UPS.

 – About 2 weeks ago.

C'mon UPS management... come blame the union. Hahahaaaaaa

YOU RUINED UPS!

Wasn't Jimmy, Wasn't Sean but YOU!

Suck on that! Heheheeeeee...

C'mon UPS management... come blame the union. Hahahaaaaaa

YOU RUINED UPS!

Wasn't Jimmy, Wasn't Sean but YOU!

Suck on that! Heheheeeeee

 – About 2 weeks ago.

It's not just Abs it's Freddy too.... both scrambling' around on their knees as BIG Bez is pumpin it in Prime Time!!!

Sooooooooo OLD! Sooooooo outdated!

Fred.......

It's not just Abs it's Freddy too.... both scrambling' around on their knees as BIG Bez is pumpin it in Prime Time!!!

Sooooooooo OLD! Sooooooo outdated!

Fred.... "I started it all in the early 70's.... Abs, I was unloading I. The mid 70's"

BwAaaaaaaHAHAhaaaaa

They blew it.

Amazon kicks their arse left & right now and they have no clue.... NONE Whatsoever on how to stop the bleeding. Old tired seniors that destroyed their companies just so THEY could be rich. No legacy at all left... NONE.

 – About 2 weeks ago.

The worker is mad lazy. This man f%@king came once to my f%@king house and I was not able to get the package because I wasn't home. Like any other Carrier would do, they would come back later that...

The worker is mad lazy. This man f%@king came once to my f%@king house and I was not able to get the package because I wasn't home. Like any other Carrier would do, they would come back later that day. But this workers so ass that he cant deliver it.

 – About 2 weeks ago.

Why do I have to wait until 8pm when my package has been out since 9 in the morning? This isn't a big town, it takes 15 minutes to drive to the other side of town. Which ups doesn't have to do...

Why do I have to wait until 8pm when my package has been out since 9 in the morning? This isn't a big town, it takes 15 minutes to drive to the other side of town. Which ups doesn't have to do since I live pretty darn close to their building!

 – About 2 weeks ago.

Is anyone actually stupid enough to "Sign Now" online? They lie when they say "A signature is required for package delivery", as that hasn't been the case for years (at least...

Is anyone actually stupid enough to "Sign Now" online? They lie when they say "A signature is required for package delivery", as that hasn't been the case for years (at least where I live - largely student neighborhood) and they just dump and run. It's really inane to sign for something you haven't received, as it is just a CYA in case the package isn't delivered or gets stolen.

 – About 2 weeks ago.

Horrible service! Waiting on a package and day of delivery I checked the tracking and it showed it was being returned to sender after it was refused. First it didn't require a signature and...

Horrible service! Waiting on a package and day of delivery I checked the tracking and it showed it was being returned to sender after it was refused. First it didn't require a signature and secondly no one was home to even refuse the package. I tried to call customer support (BIG JOKE) it only took 35 minutes to make contact and then absolutely ZERO help.

 – About 2 weeks ago.

Old Man, Abs! Has ruined UPS. Of course he will exit on a golden parachute. Yet, he's killed the most legendary brand in US history.

By 2025! You just wait & see.

Old Man, Abs! Has ruined UPS. Of course he will exit on a golden parachute. Yet, he's killed the most legendary brand in US history.

By 2025! You just wait & see.

Technology won, they took chances and failed on some. Yet, they scrapped the failures and moved forward. Like Amazon furniture... yet, J.B. pressed on.

Not ol' Abs though.... he was hired in the Gerald Ford days and he's not changing.

Anybody got videos of Bez'es balls bouncin' off his chin?

 – About 2 weeks ago.

Bezos could buy UPS 10-times over! It won't be long and Amazon's Signature VISA will generate more revenue than UPS's Orion.

Alexa profits will outpace UPS's entire...

Bezos could buy UPS 10-times over! It won't be long and Amazon's Signature VISA will generate more revenue than UPS's Orion.

Alexa profits will outpace UPS's entire profits. Ha!!!

"Alexa play The eBay Song by Weird Al".... hahaha.

Somebody get 7-decade old CEO Abney some warm milk for lack of innovation.

 – About 2 weeks ago.

UPS have my package in a place which is only 80 miles away from my place for 5 days and it's been 10 days after it was shipped. Still no update on tracking info, no sign of delivering, every time...

UPS have my package in a place which is only 80 miles away from my place for 5 days and it's been 10 days after it was shipped. Still no update on tracking info, no sign of delivering, every time I email them, they are just like we'll re-schedule your delivery tomorrow, always tomorrow, very disappointing, very frustrating.

 – About 2 weeks ago.

THEY TREAT CUSTOMERS LIKE IDIOTS!!!!!! USING SILLY EXCUSES SUCH AS WEATHER DELAY TO FOOL US. i cant believe i trusted this company to deliver the important document....

THEY TREAT CUSTOMERS LIKE IDIOTS!!!!!! USING SILLY EXCUSES SUCH AS WEATHER DELAY TO FOOL US. i cant believe i trusted this company to deliver the important document.

 – About 2 weeks ago.

These absolutely useless assholes all the agents kept lying to me saying it will be loaded on the truck today completely bullshit these ppl who work there r shameless and worthless ive been...

These absolutely useless assholes all the agents kept lying to me saying it will be loaded on the truck today completely bullshit these ppl who work there r shameless and worthless ive been waiting for more than half a month and now they r telling me if its still not delivered by the end of today plz file a claim . u f%@king asshole go f%@k urself

 – About 2 weeks ago.

I signed to release the package ONLINE and they STILL refused to deliver it unless I was present. I signed the LITTLE SLIP AND ONLINE and they STILL refused to deliver it. These worthless unionized...

I signed to release the package ONLINE and they STILL refused to deliver it unless I was present. I signed the LITTLE SLIP AND ONLINE and they STILL refused to deliver it. These worthless unionized workers deserve to starve. They hate themselves and their jobs, so let's kill to birds with one stone and just slaughter these worthless pieces of flesh.

 – About 2 weeks ago.

literally the worst company ever. My package was shipped on Dec 24th and its been 15 days and i still havent received it. and they r using the weather delay excuse again. IM SO SICK OF IT...

literally the worst company ever. My package was shipped on Dec 24th and its been 15 days and i still havent received it. and they r using the weather delay excuse again. IM SO SICK OF IT

 – About 2 weeks ago.

I ordered textbooks from Chegg. I have only received one textbook. The other is still being shipped. I was supposed to receive it yesterday, but today it is still "out for delivery" and all I...

I ordered textbooks from Chegg. I have only received one textbook. The other is still being shipped. I was supposed to receive it yesterday, but today it is still "out for delivery" and all I want is my textbook. Screw UPS for lying to me

 – About 2 weeks ago.

UPS has had an overnight package for 6 days and every day they say it will be delivered. I have spoken with over 6 agents who have all lied and deceived and a few supervisors who make excuses and...

UPS has had an overnight package for 6 days and every day they say it will be delivered. I have spoken with over 6 agents who have all lied and deceived and a few supervisors who make excuses and lie. Still not package and no idea when it will arrive.

 – About 2 weeks ago.

Yup. UPS sure does suck! My item was shipped on 12/28. It was held for a holiday and then delayed because of weather. After 10 days it was to reach Charlotte NC today. It is reach the hub and stayed...

Yup. UPS sure does suck! My item was shipped on 12/28. It was held for a holiday and then delayed because of weather. After 10 days it was to reach Charlotte NC today. It is reach the hub and stayed for approximately 30 minutes and then left for another city 60 miles away and there it sits. The kicker? I live in Charlotte and it was to be delivered to me tomorrow. This package was scanned 18 times since it shipped only to misrouted at its destination. What incompetent buffoons!

 – About 2 weeks ago.

The worst f%@kin company on the planet. Never ever again
...

The worst f%@kin company on the planet. Never ever again

 – About 2 weeks ago.

When amazon gets their own planes and trucks up and running (which has already started) , UPS will be just a distant memory and out of business !!
In the last 3 weeks I have been lied to from...

When amazon gets their own planes and trucks up and running (which has already started) , UPS will be just a distant memory and out of business !!
In the last 3 weeks I have been lied to from UPS , had 3 late (2-3 days) and one lost..
They suck !!

 – About 2 weeks ago.

When you pay for one-day shipping but instead turns into four-day shipping and guess what, I didn't get a refund for paying for one-day shipping. Changing to FedEx....

When you pay for one-day shipping but instead turns into four-day shipping and guess what, I didn't get a refund for paying for one-day shipping. Changing to FedEx.

 – About 2 weeks ago.

Ordered a 2-day shipping item from Walmart. Walmart ordered the item three days ago using UPS's 2-day air mail shipping. It didn't arrive yesterday when it should have. This morning, the UPS...

Ordered a 2-day shipping item from Walmart. Walmart ordered the item three days ago using UPS's 2-day air mail shipping. It didn't arrive yesterday when it should have. This morning, the UPS tracker said that they had put it on the vehicle for final delivery and that it was out for delivery. Sometime in the past couple hours, they changed the entry to say that the package had simply arrived at the final UPS facility this morning because they again failed to deliver the package and wanted to cover their tracks. Today is a Saturday. They won't ship tomorrow. That means I might actually get the package on Monday, meaning that UPS will have taken five days to do what should have taken two. That is insane. I am home for the Holidays and am leaving in five days, which means that if the package (which contains a laptop I need to replace the one I'm using now) gets delayed anymore I might have to cancel the order altogether. This is ridiculous. Why does UPS even exist if it can't even do it's job and lies about what its been doing when it inevitably fails? Why do companies rely on this near-worthless delivery service?

 – About 2 weeks ago.

Waiting for my phones to get in and they're supposed to be in by today. It's already 7:41pm and there is still no sign of my packages. The tracking has been out for delivery since 8:54am!...

Waiting for my phones to get in and they're supposed to be in by today. It's already 7:41pm and there is still no sign of my packages. The tracking has been out for delivery since 8:54am! Hello??? UPS where the hell is my package?

 – About 2 weeks ago.

They keep weight-gouging my shipments, after being weighed at the store! ...

They keep weight-gouging my shipments, after being weighed at the store!

 – About 2 weeks ago.

I'm very annoyed with UPS right now.
I ordered a computer case from Amazon on December 26, 2018, with 2-day prime shipping, and it was supposed to be delivered on the 31st, but it never...

I'm very annoyed with UPS right now.
I ordered a computer case from Amazon on December 26, 2018, with 2-day prime shipping, and it was supposed to be delivered on the 31st, but it never arrived. In fact, it sat at the same UPS location, which is about an hour from me, for 3 days before I got any sort of update that it was moving.
After that, I contacted Amazon support, and they said it would arrive on January 1st by 4 PM and then they offered me $5 to my gift balance as well as a promo code as compensation, but neither of those ever showed up. They also said they marked the package as high priority with UPS, and it was only late because of vehicle issues. Then, again, the package failed to be delivered on the 1st.
Afterwards, I opened a lost item claim with UPS, which didn't lead anywhere with them, so I contacted Amazon support again, and they told me it would now arrive in the morning of January 2nd. However, it failed to arrive yet again, and UPS said it was because the package was sorted incorrectly. However, Amazon said it was lost. How do you lose a 21" computer case?
Anyway, Amazon offered me a replacement, which I accepted, that was shipped with UPS next day air late on the 2nd. (Why would you ship with the same company again who lost it in the first place?) And the Amazon support agent guarenteed me that it would 100% be there on the 4th. And wouldn't you know it? It never arrived again. That's twice in a row that the same company failed to deliver the same item to the same address on time.
I live in Colorado, and the package was coming from Arizona, but for whatever reason, the package went all the way to Kentucky. I mean, is it really that difficult for a package to move 1 state over? Especially to a city like Denver.
Anyway, now they are telling me it will be here on Monday, the 7th. (Yes, 5 days later definitely sounds like the next day air service that I want to use.)
I guess all I can do is wait, since UPS support never helped me, and Amazon's support just told me to contact UPS support afterwards.
I guess in the end, I'm glad I didn't have to pay for the replacement case's next day air shipping, because that would have been over $200, but you'd think for that price they could at least be on time. I mean, that's more than they'd have to spend on gas getting to my house. Oh well, I'm never going to use UPS again if I can help it. It's too bad more sites don't let you choose your carrier.

 – About 2 weeks ago.

Agreed with all the other posters regarding UPS completely SUCKING!!!!!!!!!!!!!!!! USPS tracking SUCKS but their delivery times are 1000 times faster and more reliable than UPS. And FedEx is even...

Agreed with all the other posters regarding UPS completely SUCKING!!!!!!!!!!!!!!!! USPS tracking SUCKS but their delivery times are 1000 times faster and more reliable than UPS. And FedEx is even better than that. FedEx's Ground service is twice as fast as UP$hit, their Express service is 100% reliable and their tracking is completely reliable. What a complete joke UPS has become. Full of outsourced CS reps and lies.

With Amazon putting the biggest load on the shipping companies, I always thought it would be the USPS that fell first. Now it seems obvious that UPS will be first to go. As Amazon continues to build their own fleet of planes and delivery trucks, Brown will soon be gone, and it will be a great day when that happens.

 – About 2 weeks ago.

UPS is too lazy to deliver their packages. If I can avoid having shippers use UPS, I will. We pay for service, but don't get it. Whenever UPS delivers a package to an "access point", I...

UPS is too lazy to deliver their packages. If I can avoid having shippers use UPS, I will. We pay for service, but don't get it. Whenever UPS delivers a package to an "access point", I leave it to be returned to the shipper and get my money back. Then I order it again. Maybe if enough buyers did this, UPS will get the idea that this scheme won't save them money.

 – About 2 weeks ago.

Next day air from Amazon.com turns into 3 day air with UPS. What a poorly run company. I never have problems with FedEx. If I had a choice, I would never choose UPS. They suck....

Next day air from Amazon.com turns into 3 day air with UPS. What a poorly run company. I never have problems with FedEx. If I had a choice, I would never choose UPS. They suck.

 – About 3 weeks ago.

Was supposed to receive my package today but now has been rescheduled to Monday. Said out for delivery at 9 am then changed around noon to rescheduled. Contacted customer service and they said that...

Was supposed to receive my package today but now has been rescheduled to Monday. Said out for delivery at 9 am then changed around noon to rescheduled. Contacted customer service and they said that they would deliver today. But I received a call from the local warehouse that it will only be delivered Monday. Really sucks when you really need it. Was a part for my car. Now will have to make arrangements for transportation on Monday.

 – About 3 weeks ago.

''weather delay'' after package arrives in city of destination. Weather outside is normal. No snow or storm. feels like -5. 3 days later still no delivery or update. Never going with...

''weather delay'' after package arrives in city of destination. Weather outside is normal. No snow or storm. feels like -5. 3 days later still no delivery or update. Never going with UPS again!!!!

 – About 3 weeks ago.

UPS totally sucks. Never on time. Silly excuses. Latest proof point...I just had a phone call with them, because my 2ndDay air shipment is much delayed. Quote: "Oh sorry sir, forgot to also...

UPS totally sucks. Never on time. Silly excuses. Latest proof point...I just had a phone call with them, because my 2ndDay air shipment is much delayed. Quote: "Oh sorry sir, forgot to also mentioned that this week the 2ndDay air service takes one day longer, before returning back to normal over the next few weeks". What?!? Wish they would have told me that when I bought their shipping 'service'.

 – About 3 weeks ago.

I bought a book from an online seller. UPS delivered my package to somewhere else. So the seller sent out another copy. UPS sends to another address again.

I call UPS. They need the...

I bought a book from an online seller. UPS delivered my package to somewhere else. So the seller sent out another copy. UPS sends to another address again.

I call UPS. They need the seller's phone number to retrieve it. Seller doesn't use phones for their business, therefore, no phone number.

UPS says oops, can't do anything without a phone number, sorry.

GG WP.

 – About 3 weeks ago.

UPS Next Day Air burns me again. I learned very quickly how unreliable UPS was shipping my outgoing packages long ago. The UPS Next Day air was a joke then and obviously still is today. I had 2 of...

UPS Next Day Air burns me again. I learned very quickly how unreliable UPS was shipping my outgoing packages long ago. The UPS Next Day air was a joke then and obviously still is today. I had 2 of 7 outgoing packages arrive next day before I quit using them two years ago. Zero problems with hundreds of next day packages via fedex or usps. Now I am on the receiving end and my next day package is 2 days late already. The bad part is that I knew how bad they were but had no option because the vendor ships via UPS only. Now I will have to drop them as a vendor because they use an unreliable shipper. Companies who care about their customers should drop UPS if they want to keep customers. UPS is beyond repair but your business is not so don't let your shipper drag you down.

 – About 3 weeks ago.

I want to scream!!! Two delays pushing my $470 Apple Watch purchase delivery back to Saturday. It was supposed to be here Thursday. Thanks for making my life extra hard and not giving a f%@k....

I want to scream!!! Two delays pushing my $470 Apple Watch purchase delivery back to Saturday. It was supposed to be here Thursday. Thanks for making my life extra hard and not giving a f%@k.

 – About 3 weeks ago.

they say there is a weather delay in my county, but there is no snow, ice or rain at all. ...

they say there is a weather delay in my county, but there is no snow, ice or rain at all.

 – About 3 weeks ago.

UPS is laughing at you ALL.

There is nothing you can do. Those of you with legitimate complaints will NOT change a thing. You will NEVER, EVER hurt UPS.

You 'could'...

UPS is laughing at you ALL.

There is nothing you can do. Those of you with legitimate complaints will NOT change a thing. You will NEVER, EVER hurt UPS.

You 'could' get a refund if you work hard enough. However, that IS IT!!! (Period)

You're screwed and have absolutely no voice whatsoever.

Question is; How does that make you feel?

 – About 3 weeks ago.

Wow. I had no idea it was such a poorly run company. Just had my first run in with a bad UPS delivery and, after speaking with customer service, I've learned to never use them again. #epicfail...

Wow. I had no idea it was such a poorly run company. Just had my first run in with a bad UPS delivery and, after speaking with customer service, I've learned to never use them again. #epicfail

 – About 3 weeks ago.

I saw that a package that was supposed to delivered prior to Xmas was going to be delivered on the 26th, so I was going to take that package with me to my son's so I put in a "My Choice"...

I saw that a package that was supposed to delivered prior to Xmas was going to be delivered on the 26th, so I was going to take that package with me to my son's so I put in a "My Choice" change of shipping address on the package which cost $70....that's where my trouble happened..... it sat in Phoenix..... I called and then called they said it would be there by Friday the 28th.....no package, I called again, they said it would be there on Monday the 31st, no package....an update.....January 4th for delivery.... I call ask for a supervisor and I am now on hold for ......40 mins!!!!! I can't believe it

 – About 3 weeks ago.

i hate ups bc it is SO SLOW. ( I live in a major city so no real excuse)
usps can deliver anywhere in the US in two or three days add hello, fair cost. also USPS is the only of the three...

i hate ups bc it is SO SLOW. ( I live in a major city so no real excuse)
usps can deliver anywhere in the US in two or three days add hello, fair cost. also USPS is the only of the three companies where packages will sometimes arrive EARLIER the schedule/estimated delivery date. sure, on occasional a usps package is a day or two late, but even then the package has moved quicker than UPS ground between the same ZIP Codes.

UPS ground is so freaking slow I hate anytime I see a ups tracking numbers on an order. with the exception of heavy packages, I’m not sure why anyone would use UPS over USPS ( or Fedex with their Saturday delivery also!)

 – About 3 weeks ago.

package was to be del by 5pm at 6pm called ups, was told it had been del. at 12pm .i was at home sitting in living room with front door open,no door bell rung, no knock on door at 7pm my nieghbor 2...

package was to be del by 5pm at 6pm called ups, was told it had been del. at 12pm .i was at home sitting in living room with front door open,no door bell rung, no knock on door at 7pm my nieghbor 2 houses down brought me my package. ups drivers CAN NOT READ

 – About 3 weeks ago.

My package took an entire week to come 1 province over and sit in the local warehouse. I guess I'll get it some day. ...

My package took an entire week to come 1 province over and sit in the local warehouse. I guess I'll get it some day.

 – About 3 weeks ago.

UPS is totally garbage. I had package come into town 5 days ago. It was supposed to be delivered the day it came but the ups driver skipped my house. I then waited the next day for my package but they...

UPS is totally garbage. I had package come into town 5 days ago. It was supposed to be delivered the day it came but the ups driver skipped my house. I then waited the next day for my package but they didn't have it. I finally rescheduled to pick it up at a customer center thinking it would be faster but no, it has now taken over a week for a package that is already in my city to be picked up.

 – About 3 weeks ago.

I hope ups goes out of business so people can’t use them. Package arrived at my ups location a few miles away, 4 days ago, still no package. Bite me ups.. also one time they told me I had to...

I hope ups goes out of business so people can’t use them. Package arrived at my ups location a few miles away, 4 days ago, still no package. Bite me ups.. also one time they told me I had to pick up my package. What the hell am i paying for.

 – About 3 weeks ago.

Amazon is absolutely crushing UPS.
Their $1-Billion purchase last February of Ring Doorbell is just another 3-steps ahead of UPS. Couple that with Whole Foods, Amazon Prime Air, Alexa, Kindle,...

Amazon is absolutely crushing UPS.
Their $1-Billion purchase last February of Ring Doorbell is just another 3-steps ahead of UPS. Couple that with Whole Foods, Amazon Prime Air, Alexa, Kindle, Amazon Logistics, Amazon Pay, A-9 Search, Mivies, Music... the list goes on & on.

UPS owns Mailboxes Etc & Orion. UPS executives are overwhelmingly stacked with those born before 1960. Old school management. Nothing fresh, nothing new.

You'll see a different UPS by 2025, guaranteed.

 – About 3 weeks ago.

33% of my Amazon orders shipped by UPS are delayed, damaged or delivered to the wrong address. UPS couldn’t be any worse. Why does Amazon use them still?...

33% of my Amazon orders shipped by UPS are delayed, damaged or delivered to the wrong address. UPS couldn’t be any worse. Why does Amazon use them still?

 – About 3 weeks ago.

Tracking shows that my package was loaded on a truck for delivery at a center that is about 9 miles from my house two days ago. That is a very slow truck....

Tracking shows that my package was loaded on a truck for delivery at a center that is about 9 miles from my house two days ago. That is a very slow truck.

 – About 3 weeks ago.

can deliver a package to my neighbor but cancel mine for 3 days due to "Natural Causes". No updates/ no contact to me. Would never use UPS again if i could...

can deliver a package to my neighbor but cancel mine for 3 days due to "Natural Causes". No updates/ no contact to me. Would never use UPS again if i could

 – About 3 weeks ago.

They have no customer service! They are in the Stone Age not the computer age. ...

They have no customer service! They are in the Stone Age not the computer age.

 – About 3 weeks ago.

Now at 14 calendar days ground service from Ca.for a business revenue order. 4K of my money and staff waiting to work. Best UPS will offer is an apology and advice I should have used 3 day select...

Now at 14 calendar days ground service from Ca.for a business revenue order. 4K of my money and staff waiting to work. Best UPS will offer is an apology and advice I should have used 3 day select service for 13 box 500 lb order. Pathetic.

 – About 3 weeks ago.

Every time a retired Teamster receives a check.

A Center Manager loses a point. 😁...

Every time a retired Teamster receives a check.

A Center Manager loses a point. 😁

 – About 3 weeks ago.

Placed order on December 21. Seller dropped off package at UPS same day. UPS said it would arrive on December 28. It did not even leave the UPS warehouse until the 26th. Then they changed delivery...

Placed order on December 21. Seller dropped off package at UPS same day. UPS said it would arrive on December 28. It did not even leave the UPS warehouse until the 26th. Then they changed delivery date to the 29th. On the 28th, they claimed severe weather delays. Late on the 29th they claimed the item would arrive on January 3rd. There have been no updates or progress of the package since then. It still shows it is in the same location and now they are claiming another weather delay with no delivery date specified.

 – About 3 weeks ago.

express package I paid a lot for hasn't moved in 4 days stuck in ware house. A 3 day delivery that is now 12 days. f%@k UPS. ...

express package I paid a lot for hasn't moved in 4 days stuck in ware house. A 3 day delivery that is now 12 days. f%@k UPS.

 – About 3 weeks ago.

Stupid me for trusting that UPS would deliver on time! Spent extra to have package delivered early. UPS Store clerk didn't mention that during the holidays, UPS can deliver up to 1 1/2 hours late...

Stupid me for trusting that UPS would deliver on time! Spent extra to have package delivered early. UPS Store clerk didn't mention that during the holidays, UPS can deliver up to 1 1/2 hours late without penalty - he just told me it would be delivered by 9:30. Even with the 1 1/2 hour extra cushion, the delivery was not delivered by 11 AM. After waiting over 20 min on hold to talk to someone in customer service, the best that person could do was tell me that they would put in a request to track the package and possibly I would hear back an automated update in roughly an hour. The WORST!!! I will NEVER use UPS for overnight packages EVER again.

 – About 3 weeks ago.

Every single package they claimed to deliver from Amazon was never delivered. I had to request for a refund. Those are my only requests for refund - all caused by the f%@king UPS. I am so mad at this...

Every single package they claimed to deliver from Amazon was never delivered. I had to request for a refund. Those are my only requests for refund - all caused by the f%@king UPS. I am so mad at this garbage "service". Worst about it is that you never know what carrier they will use to ship your stuff. How is a garbage like UPS still in business? Are their workers stealing stuff or something? How can they f%@king fake deliver my packages every single time? More questions than answers...

 – About 3 weeks ago.

I hand delivered my large 48x25x8 42 pound box to UPS depot and selected 2nd Day Air service.
The package started out fine until it hit just north of Los Angles and had an arrival scan and...

I hand delivered my large 48x25x8 42 pound box to UPS depot and selected 2nd Day Air service.
The package started out fine until it hit just north of Los Angles and had an arrival scan and just
vanished for 5 days!!!! First issue is the UPS hub failed to do an out going scan on the package.
Second mistake at the same hub was to place a clearly labeled package on a truck for GROUND
SERVICE not 2nd Day Air service.

What kind of system and management allows these type of mistakes to happen.

I will tell you, A BROKEN SYSTEM and MANAGEMENT will allow this to happen!!!

In the end UPS had to pay for the $228.00 shipping charge and also pay for my return
shipment since they caused so many days of delay I had to use 2nd Day Air to return the package.

 – About 3 weeks ago.

Now my f%@king express package is sitting in a ware house for 3 days.......... suppose to be delivered tomorrow hasn't moved in 3 days... UPS is awful service. I do not know how they are still in...

Now my f%@king express package is sitting in a ware house for 3 days.......... suppose to be delivered tomorrow hasn't moved in 3 days... UPS is awful service. I do not know how they are still in business. My other package been sitting in the same warehouse for days. I am tired of theses shit bags. I never had a package by UPS ever be issue free. There is always an issue every single time YEAR round. I hope the store I buy things off change. I know they been getting a lot complaints. UPS honestly is horrible. I am not just bashing it because I want to. I hate talking badly about a company. BUT HOLY f%@k DO THEY ARE SUCK DONKEY BALLS. DO NOT USE UPS YOU WILL REGRET IT, I PROMISE.

 – About 3 weeks ago.

My last order went from Missouri, to Fort Worth, to Houston, to Stafford, to Katy, to Houston, then finally delivered to me. It was 3 days late and areived damaged. I live in Houston, so I don't...

My last order went from Missouri, to Fort Worth, to Houston, to Stafford, to Katy, to Houston, then finally delivered to me. It was 3 days late and areived damaged. I live in Houston, so I don't understand.

 – About 3 weeks ago.

Waiting for my Bluetooth speakers from the Great American Sears Corporation or not in any way shape or form terrorists. I'm a product tester and get tons of packages every day I see the people in...

Waiting for my Bluetooth speakers from the Great American Sears Corporation or not in any way shape or form terrorists. I'm a product tester and get tons of packages every day I see the people in my neighborhood in this is my UPS guy the. Now they were supposed to be delivered with their notice is coming to me staying was on time it'll be here two days or with Saturday December 29th 2018 lo and behold no speakers no party for me tomorrow that means I was getting these specifically to have this party now I have to look elsewhere which I'm upset about 2 going back to the point. As it was out literally for delivery literally out for delivery it says held up for security reasons excuse me I can see if it was entering the country there was entering a different state put the dang package was already right here in my little town of Boise Idaho so if they're busy I think they should be more transparent and say they're busy instead of saying something like that. So I have requested from them in detail I want it in writing exactly every single step of this package is progress and why it was held up for security reasons will I get that response.?

 – About 3 weeks ago.

I ordered to a UPS delivery access point located in a gas station open 24/7/365. I got an “unable to deliver” status. How?? It’s their own access point. ...

I ordered to a UPS delivery access point located in a gas station open 24/7/365. I got an “unable to deliver” status. How?? It’s their own access point.

 – About 3 weeks ago.

I have a order that was shipped
On the 22th of December 2018
2 day air it is now 29th December
Still nothing delay delay every time
I look at tracking delayed ups sucks

I have a order that was shipped
On the 22th of December 2018
2 day air it is now 29th December
Still nothing delay delay every time
I look at tracking delayed ups sucks
Tried calling good luck on that

 – About 3 weeks ago.

I shipped from Pittsburgh to the West Coast - San Fran and LA. Went in to store and told the price and estimated delivery. Changed packaging to get a better rate. They said smaller packages are...

I shipped from Pittsburgh to the West Coast - San Fran and LA. Went in to store and told the price and estimated delivery. Changed packaging to get a better rate. They said smaller packages are less expensive. Came back 2 hours later and told the estimated delivery was now 4 days later. They said, UPS does this just to cover themselves. Don't worry it should be there before Christmas.

The first shipment to SF got to the warehouse 9 miles from the destination in 3 days. It was checked in on Saturday and sat there until Thursday. UPS said they don't work weekends and holidays.... that their transit time does not include them.

The one to LA was different, It did not have to get there by Christmas and was originally told that it would be delivered on the 28th. When I paid, they said it was scheduled for 1-2-19 - 14 days from the shipping day and 6 days later than originally told.

(UPS seems to run a bait and switch... you try to get a delivery time and they give you a reasonable date. Then when you commit and are ready to pay, they extend the delivery time, saying they will deliver no later, but it could be earlier. Bad business practice)

Back to the LA shipment. It took 8 days to get to a transfer point. It was checked in at 9 am on a Friday. It has not moved.(lets count Friday 1, Saturday 2, Sunday 3, Monday 4, Tuesday 5, Wednesday 6-hallelujah. Nothing was scanned all day. (They probably see a 1-2-19 delivery so stuck it in a corner, or maybe using the package as a chair at lunch break) So it will be 14 days to deliver a package that FedEx would do in 4-5 days.

UPS says that they do not count weekends and holidays in calculating shipping. So they say that the 14 days are really only 6 because of two weekends of 4 days and 4 holidays, plus it is around Christmas and since it is so busy a day or two has to be added. So based on their logic the 14 day delivery was only 4 days... I feel so honored that they can report that the package was only in transit and delivered in 4 days only because they don't "count" what they don't want to count.

I tried UPS this time because I received wine and other gifts via UPS. The packages were big and small and heavy and light(some came from the west coast). The shipping cost was very reasonable(I checked with the senders) and the delivery time was great... My shipping costs were really high. Maybe UPS only cares about business shippers and not the "occasional shipper" regarding delivery times and pricing.

FedEx will be my go to company from now on. Second will be the US Postal Service. No More UPS. You make up your own mind.

 – About 3 weeks ago.

Happy New Year Everybody. :)

Looks like another great year of excellent service, customer satisfaction & total quality at UPS.

You might look into buying the stock at these...

Happy New Year Everybody. :)

Looks like another great year of excellent service, customer satisfaction & total quality at UPS.

You might look into buying the stock at these firesale prices.

 – About 3 weeks ago.

Ordered a package from Amazon with 2-day shipping, says it won't be here until the 2nd when I'm out of town. The hub it's at is an hour and a half away....

Ordered a package from Amazon with 2-day shipping, says it won't be here until the 2nd when I'm out of town. The hub it's at is an hour and a half away.

 – About 3 weeks ago.

SO f%@king angry, 2nd air but stay at Louisville, KY for 24 not moving?!!! wtf, the angrier is I can do nothing to it. SHIY UPS!!! wasting money for 2nd-day air service....

SO f%@king angry, 2nd air but stay at Louisville, KY for 24 not moving?!!! wtf, the angrier is I can do nothing to it. SHIY UPS!!! wasting money for 2nd-day air service.

 – About 3 weeks ago.

In Transit 12/28/2018 1:33 A.M. Redmond, WA, United States
Departure Scan

12/27/2018 4:49 A.M. Redmond, WA, United States A late UPS trailer arrival has delayed delivery....

In Transit 12/28/2018 1:33 A.M. Redmond, WA, United States
Departure Scan

12/27/2018 4:49 A.M. Redmond, WA, United States A late UPS trailer arrival has delayed delivery. We're adjusting plans to deliver your package as quickly as possible. / Delivery will be rescheduled.
12/27/2018 2:42 A.M. Redmond, WA, United States Arrival Scan
12/27/2018 1:33 A.M. Tacoma, WA, United States Departure Scan
12/26/2018 10:08 P.M. Tacoma, WA, United States Arrival Scan
12/26/2018 9:54 P.M. Fife, WA, United States Departure Scan
12/26/2018 7:50 P.M. Fife, WA, United States Origin Scan
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA, United States
Pickup Scan

Past Event Label Created 12/24/2018 2:18 P.M. United States
Order Processed: Ready for UPS


5 days 40 miles. Pretty sure this dude is walking my package cross country

 – About 3 weeks ago.

The package was in my area on the day it would arrive. Stayed home the entire day and it said it would arrive at 4 pm. Nice, ok sounds good. Wait an hour or so and it changed to 6, still doable. 6 pm...

The package was in my area on the day it would arrive. Stayed home the entire day and it said it would arrive at 4 pm. Nice, ok sounds good. Wait an hour or so and it changed to 6, still doable. 6 pm came along and guess what? Not here. After 8 pm and no signs of the shipment, the site said that the delivery was "attempted." No signs of any attempt to deliver, no knock, no doorbell. Horrible service.

 – About 3 weeks ago.

Had a package scheduled for Friday which is today, it was also shipped here to my state by 4 in the morning I had confidence that they wouldn’t f%@k it up they have so much time, waits the whole day...

Had a package scheduled for Friday which is today, it was also shipped here to my state by 4 in the morning I had confidence that they wouldn’t f%@k it up they have so much time, waits the whole day for delivery nada, it’s 10 f%@king in the god damn PM and they have the balls to reschedule my package to be delivered in 5 f%@kING DAYS LIKE SERIOUSLY? LIKE ARE THEY THIS f%@kING LAZY? STOP HOLDING MY SHIT FOR UNNECESSARY AMOUNTS OF DAYS AND JUST GIVE ME MY SHIT, maan f%@k this company.

 – About 4 weeks ago.

Oh on top of that, I’m in a new facility and the bathrooms often look like I was in a porta potty....

Oh on top of that, I’m in a new facility and the bathrooms often look like I was in a porta potty.

 – About 4 weeks ago.

Nothing but false promises since starting. Everything from pay rate to promises lots of hours. At my hub I was lucky to get 30 at peak. Then they had me attend a driver helper orientation and signed...

Nothing but false promises since starting. Everything from pay rate to promises lots of hours. At my hub I was lucky to get 30 at peak. Then they had me attend a driver helper orientation and signed me on but never utilized me.

As if pay wasn’t low enough, then they try to penny pinch at the end of the year getting lucky to even get 15 hours. Have another job lined up after season is over but UPS wants to keep me for more false promises but unwilling to work with my new schedule. Why would I give up a full time offer to work 15 hours a week in hopes of getting a better position that might not even happen?

 – About 4 weeks ago.

UPS is probably the shittiest shipping company out of the top 3 that are use (USPS and FedEx being the other two)

Only with UPs will they decide to finally ship your item out the day...

UPS is probably the shittiest shipping company out of the top 3 that are use (USPS and FedEx being the other two)

Only with UPs will they decide to finally ship your item out the day that it’s f%@king supposed to be delivered. Then they push back your delivery date by another day or two because of the incompetence of shipping. You’ve had the item for 2-3 days when the shipping method is “Next Day Air” that’s not next day, that’s you being useless, incompetent and not knowing what Next Day really means. UPS is trash

 – About 4 weeks ago.

Stayed at home for an important expensive package...They rescheduled it somewhere midday without saying when it will be delivered next. I ...

Stayed at home for an important expensive package...They rescheduled it somewhere midday without saying when it will be delivered next. I

 – About 4 weeks ago.

UPS sucks huge nuts. I traded a gentleman archery Bow’s from OR to GA. I sent mine via USPS, made it there in 2 days for $43.50. He sent his to me Via UPS it’s going to take 14 days, UPS charged...

UPS sucks huge nuts. I traded a gentleman archery Bow’s from OR to GA. I sent mine via USPS, made it there in 2 days for $43.50. He sent his to me Via UPS it’s going to take 14 days, UPS charged him $112. What a joke.

 – About 4 weeks ago.

Waited all day today for an important package. It left Chicago on a 2 day special delivery on 22 Dec. Scheduled delivery was 28 Dec. by the end of the day. I stayed at home all day waiting and at 6:57...

Waited all day today for an important package. It left Chicago on a 2 day special delivery on 22 Dec. Scheduled delivery was 28 Dec. by the end of the day. I stayed at home all day waiting and at 6:57 PM the tracking was updated to FRIDAY DELIVERY. I was supposed to leave on vacation tomorrow but will now have to change my plans. I called UPS and got a song and dance about the holiday and delays and such.

 – About 4 weeks ago.

The powerful, hard working, ethically diverse Teamster Nation have brought UPS stock up from a total break down.

God Bless the Teamster UPSer's!!!...

The powerful, hard working, ethically diverse Teamster Nation have brought UPS stock up from a total break down.

God Bless the Teamster UPSer's!!!

 – About 4 weeks ago.

SICK AND TIRED of UPS miss-delivering packages and LYING!! I cannot remember the last time they actually delivered a package to our home, IF it makes it here they always leave it at a neighbor's...

SICK AND TIRED of UPS miss-delivering packages and LYING!! I cannot remember the last time they actually delivered a package to our home, IF it makes it here they always leave it at a neighbor's house somewhere nearby! And we have the address CLEARLY marked in several locations! Then the drivers LIE saying they knocked on the door or rang the bell. Parents are retired and I work from home so NO! NOBODY FREAKING KNOCKED ON THE DOOR OR RANG THE BELL!!! I have literally watched the drivers drop a package of electronics I had ordered and then run back to their truck! No knock at the door, no bell rang, NOTHING! Just leave the electronics laying there to get rained on, etc.

This is ENOUGH!!! UPS should be held responsible for their irresponsible actions! I personally REFUSE to even use UPS anymore but many things ordered online you literally have NO CHOICE as to how the sender ships it to you.

PISSED OFF AND FED UP IN SOUTH CAROLINA!!!

 – About 4 weeks ago.

Update on the "Ready for UPS" post.




In Transit 12/27/2018 4:49 A.M. Redmond, WA, United States
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA,...

Update on the "Ready for UPS" post.




In Transit 12/27/2018 4:49 A.M. Redmond, WA, United States
Past Event Shipped 12/26/2018 3:07 P.M. Fife, WA, United States
Past Event Label Created 12/24/2018 2:18 P.M. United States



Took a half a day for it to travel 39 miles. Jesus i hope this isn't the norm

 – About 4 weeks ago.

Here I am trying to simply reschedule delivery of two packages and they decide to make it as complicated as f%@k and I've been here for a god damn hour and still don't know what the f%@k I am...

Here I am trying to simply reschedule delivery of two packages and they decide to make it as complicated as f%@k and I've been here for a god damn hour and still don't know what the f%@k I am doing.

 – About 4 weeks ago.

Every shipment to my address receives the following : "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

Every shipment. The weather is beautiful, the...

Every shipment to my address receives the following : "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

Every shipment. The weather is beautiful, the roads are clear. Zero valid reasons for this.
Ongoing for over a month.


This has happened at least 12 times this month.

 – About 4 weeks ago.

Stocks reverse course & throttle to the moon!!!

Congratulations to all UPS management. They made a ton of $$$ today. ...

Stocks reverse course & throttle to the moon!!!

Congratulations to all UPS management. They made a ton of $$$ today.

 – About 4 weeks ago.

So this is my first time ordering multiple items via different delivery services. USPS actually has a fantastic tracking system in my own opinion. I feel like the package was scanned at every...

So this is my first time ordering multiple items via different delivery services. USPS actually has a fantastic tracking system in my own opinion. I feel like the package was scanned at every available opportunity. Fed-Ex has a sub par tracking system. They will scan your product at every fed ex location but that is about it.... All of these items were ordered dec 21st..


But god damn UPS... I understand that it was the holidays and it was bought via Ebay. So i would assume it would take some time for the PRIVATE SELLER to bring it to the required location.

Label Created 12/24/2018 2:18 P.M. United States
Order Processed: Ready for UPS


But come on do they ever update the tracking information? Reading all the other comments online is getting my panties in a bunch.

NH

 – About 4 weeks ago.

Last month Randy was from Buffalo. What in the Sam Hell is up with these cities & states here?...

Last month Randy was from Buffalo. What in the Sam Hell is up with these cities & states here?

 – About 4 weeks ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

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 – About 4 weeks ago.

Ordered a package last Wednesdaya from CardKingdom. UPS has received the information, but hasn't done jack shit otherwise. By comparison, USPS has begun shipping my package from Starcitygames as...

Ordered a package last Wednesdaya from CardKingdom. UPS has received the information, but hasn't done jack shit otherwise. By comparison, USPS has begun shipping my package from Starcitygames as of today. When I called UPS Canada, their automated "closed for the holidays" message played, claiming they were re-opening today.

Great job, jackasses! You manage to be more worthless than Canada Post and the USPS

 – About 4 weeks ago.

They've had my package since Dec 16th. Scheduled delivery Dec 24. Refreshed my phone all day and it said out for delivery. By 6 PM I start worrying. At 6:13 it suddenly changes to "Delayed...

They've had my package since Dec 16th. Scheduled delivery Dec 24. Refreshed my phone all day and it said out for delivery. By 6 PM I start worrying. At 6:13 it suddenly changes to "Delayed for security check." REALLY?! You've had my package since 12/16 and couldn't check it in over a week's time? Christmas Eve is when you chose to do this??? I don't think so. This sounds like a bullshit excuse for my driver not wanting to deliver my package on time. Now nobody in Customer Service will tell me when my Christmas presents will arrive or even where they are. Awesome. Christmas is freaking ruined. Thanks UPS and NEVER AGAIN.

 – About 4 weeks ago.

My package was scheduled for pickup yesterday between 2 -630pm. Now on day two waiting between 2-630pm and no updates through email, no missed notes on door, and nothing. I actually had 4 more...

My package was scheduled for pickup yesterday between 2 -630pm. Now on day two waiting between 2-630pm and no updates through email, no missed notes on door, and nothing. I actually had 4 more prepaid packages to ship and nothing. Called customer service and still nothing. What a joke!

 – About 4 weeks ago.

I ordered a package and now on Christmas eve, the tracking is saying that it has been mis sorted and no one knows were it is. So they cannot even tell me when it will be delivered. That's such...

I ordered a package and now on Christmas eve, the tracking is saying that it has been mis sorted and no one knows were it is. So they cannot even tell me when it will be delivered. That's such bull, guess my daughter and wife is up for a disappointment on Christmas morning. Thanks ups for screwing up our holiday!!!!!

 – About 4 weeks ago.

Happy Christmas Eve All!

UPS should have over 99% of their system cleared out today.

Hope Santa is good to y'all....

Happy Christmas Eve All!

UPS should have over 99% of their system cleared out today.

Hope Santa is good to y'all.

 – About 4 weeks ago.

I paid for 3 day shipping through UPS my package went out on the 17th...its the 23rd and I'm still waiting on my package and an expected delivery date! Such bulls**t! This was a Christmas present...

I paid for 3 day shipping through UPS my package went out on the 17th...its the 23rd and I'm still waiting on my package and an expected delivery date! Such bulls**t! This was a Christmas present which should have gotten here in time no problem...I absolutely hate UPS and will always chose FedEx if given the chance. The stupid UPS deliveries never even come until 8-9pm usually after 9! This company is a joke and nobody wants to be held accountable. The delivery drivers are lazy as f**k also and cant even ring or knock on the door when they drop a package off...which usually isnt until 9pm, is it that hard to let someone know so the package isnt sitting out all night?????

 – About 4 weeks ago.

Truth is from long-term UPS car washers to District Manager. Every single one is a dirt bag & that's the truth. Not a one is a 'great person'.

This is true and factual and...

Truth is from long-term UPS car washers to District Manager. Every single one is a dirt bag & that's the truth. Not a one is a 'great person'.

This is true and factual and they laugh at this website. They couldn't care less about you or your issue.

 – About 4 weeks ago.

I ordered something by ground, it went out the 18th, made it all the way across rhe country in 2, just so it sit at my local for the next 8 days. It was supposed to be delivered Saturday, after being...

I ordered something by ground, it went out the 18th, made it all the way across rhe country in 2, just so it sit at my local for the next 8 days. It was supposed to be delivered Saturday, after being randomly upgraded from Monday to Saturday. It was going to be handed over to USPS but UPS decided to deliver it themselves. I saited all day for it never to show up and big suprise, they were then uncertain of the delivery because when I called they did not know if it was on a truck or not. Turns out it never was and now the delivery date is now Friday, a full 4 days afterit orignally was going to be delivered. Good job UPS! Apparently Upgrade means a now 4 day delay in you all's book.

 – About 4 weeks ago.

I am so sick of ups miss delivering my packages! And of like 20 I only got one back from the house, similar to my address! You cannot trust they will get your packages delivered, if you need a...

I am so sick of ups miss delivering my packages! And of like 20 I only got one back from the house, similar to my address! You cannot trust they will get your packages delivered, if you need a signature, forget about that, they just drop them off, no knock or anything! I am sick of companies that use them and have no options,so have had to drop some places because of the contracts they keep renewing...and when an issue is up they just leave it in your court to deal with their mistakes. I even had this guy at a miss delivered address sign my name for it...ups went to recover and they guy didn't answer the door and so then they toss it to me...I, me I can call the cops on him. What is wrong with this company. Everything. Now you might expect and occasional mess up, but a 50/50 is ridiculous! I have had companies not want me to order with them because of UPS problem with deliveries(and they offer no other options so what's with that huh). I sometimes wonder if they are in cahoots with the person they keep delivering my packages to, it's always the same freaking house. And maybe porch pirate pals too because they don't take it to the door or get signatures, and keep it as close to the edge for an EZ run by instead of going the 20 feet down the porch to my door! I am so PO'd at ;having to deal with this...they just make shopping and the holiday's a nightmare.
Its like our money and time mean nothing to them.

 – About 1 Month ago.

Absolutely Clueless
2 Christmas's in a row screwed over by their lack of accountability
An overnight letter sent from an address 1 hour away from my house was lost. Money for...

Absolutely Clueless
2 Christmas's in a row screwed over by their lack of accountability
An overnight letter sent from an address 1 hour away from my house was lost. Money for Christmas presents in it.
They lost it, it went to Louisville Ky
Then back to NH. I was scheduled for Saturday delivery.
So they re-schedule for Monday between 3:45 and 7PM
Talking about blood boil.
You would think they would say boy did we screw up lets get this to the poor bastard first thing in the am.
You know where this story is going if you have experience.
So if the driver is running behind deliveries on Monday, they turn into a pumpkin at 8pm and go back to UPS the day is over and guess what. I dont get my frigggin package again, Arseholed through and through.
OK so lets now take a gamble what are the chances a package scheduled on Christmas eve between 3:45pm and 7:45pm are delivered on time or even make it to my house? Between Zero and Zero

Why do I say this? because of experience!

Another warm and fuzzy UPS story to tell in a commercial




 – About 1 Month ago.

1-800-PickUPS press '0' and then press '0' again to get a "Live Agent". ...

1-800-PickUPS press '0' and then press '0' again to get a "Live Agent".

 – About 1 Month ago.

Can't get to a live person. Impossibly stupid phone system keeps telling me to say my tracking number, but their system doesn't recognize my voice. I speak very clear midwestern English thank...

Can't get to a live person. Impossibly stupid phone system keeps telling me to say my tracking number, but their system doesn't recognize my voice. I speak very clear midwestern English thank you very much. No option to actually get to an agent. I just need a simple explanation of where on earth my package went when it wasn't "signed for" at the post office. Aaugh! Amazon you are failing me and so is UPS.

 – About 1 Month ago.

Another way is asking a different UPS driver/employee for the local number. Often, if the concern is not about them. They enjoy duvulging information.

There's also UPS on Twitter but...

Another way is asking a different UPS driver/employee for the local number. Often, if the concern is not about them. They enjoy duvulging information.

There's also UPS on Twitter but not recommended by me personally.

If you can, try to just put it all aside and let it go. Everybody is a bit on edge during the holiday season. If it happens again, then yes, you should contact UPS.

 – About 1 Month ago.

E-mail them or call 1-800-PickUPS is the standard method. However, if you call The UPS Store you can at times get the local number. Remember, The UPS Store is a franchise and really isn't...

E-mail them or call 1-800-PickUPS is the standard method. However, if you call The UPS Store you can at times get the local number. Remember, The UPS Store is a franchise and really isn't contacted to concerns regarding drivers. If you get the local number you'll want to talk directly with the Center Manager and not part-time employees that answer the phone. Keep in mind by calling locally, you'll or UPS corporate will have no record you called as you would from a 1-800 or e-mail notification. So it's purely up to the Center Manager's discretion to follow-up. Also, try calling the 26th to get their full attention of your concern.

 – About 1 Month ago.

Does anyone know how to get hold of a person of authority at UPS.
I had a driver block my private lane and threaten me and when I tried to report it, the dispatcher told me the driver said I...

Does anyone know how to get hold of a person of authority at UPS.
I had a driver block my private lane and threaten me and when I tried to report it, the dispatcher told me the driver said I threatened him first. Funny thing is I have a witness who stood there disbelieving the arrogance and stupidity of the driver. Everytime I wait on hold for 40 + minutes only to talk to someone in India who doesnt understand what Im asking for.
Is there a corporate number or any other number than the 5877 number?
I cant believe how much of a runaround they give you. Has anyone ever ran a company with such shitty customer service?

 – About 1 Month ago.

Ordered a switch friday the 14th, where the f%@k is it?

f%@k knows. Might not be here till after christmas!...

Ordered a switch friday the 14th, where the f%@k is it?

f%@k knows. Might not be here till after christmas!

 – About 1 Month ago.

This is a f%@king joke. Every time it says address is wrong, I go to customer service center and correct them tell them the details ask them to note it and they f%@k it up again and again. I wont get...

This is a f%@king joke. Every time it says address is wrong, I go to customer service center and correct them tell them the details ask them to note it and they f%@k it up again and again. I wont get my package that I needed for my 3 week trip. My f%@king EYEGLASSES. f%@k UPS

 – About 1 Month ago.

Package sent to me via 2day air. Well, it's now 3 days and still no package. Been on hold for "Customer Service" for more than an hour. I tracked the driver today and he drove by my house...

Package sent to me via 2day air. Well, it's now 3 days and still no package. Been on hold for "Customer Service" for more than an hour. I tracked the driver today and he drove by my house and later I get a message saying "emergency, we cannot deliver your package." The guy's truck showed up on the UPS tracker a 1/2 mile north of my house and then 45 minutes or so later it's south of my house. Then about 1/2 hour later - when it's 9:30 and he probably wants to quit for the night - there is magically some emergency. Yeah, right. Who knows when the package will arrive? It's not Xmas stuff; it's important work papers and my school uses UPS. I'll make sure that the next time they use FedEx. Ridiculous.

 – About 1 Month ago.

Feel free to vent! There is no character limit!...

Feel free to vent! There is no character limit!

 – About 1 Month ago.

Only UPS could make USPS seem efficient and reliable. Thank God for FedEx....

Only UPS could make USPS seem efficient and reliable. Thank God for FedEx.

 – About 1 Month ago.

On my third 5 hour window day of UPS not showing up...app says they showed up 1 hour after their 5 hour window and didn't leave notices either day. On hold for 45 minutes for customer service...

On my third 5 hour window day of UPS not showing up...app says they showed up 1 hour after their 5 hour window and didn't leave notices either day. On hold for 45 minutes for customer service which has now been moved to the Phillipines. They aren't supposed to try to deliver to business addresses at the 630-800pm times they have been trying. I hope Amazon eats them alive and puts these union losers down for good.

 – About 1 Month ago.

Called and held for 45 minutes about a package that was out for delivery all day and suddenly became delayed. Rescheduled it said. I called to get an explanation and when I finally reached a live...

Called and held for 45 minutes about a package that was out for delivery all day and suddenly became delayed. Rescheduled it said. I called to get an explanation and when I finally reached a live person they hung up on me.

 – About 1 Month ago.

UPS IS f%@kING RETARDED... they were suppose to pick up a package... they promised at 1, then 5, then by 7pm.... then I call them and they said "oh no one told you" i said what? they said...

UPS IS f%@kING RETARDED... they were suppose to pick up a package... they promised at 1, then 5, then by 7pm.... then I call them and they said "oh no one told you" i said what? they said "we knocked but no one answered" i checked my camera... NO ONE EVEN CAME TO THE DOOR. then i get upset and the ups lady on the phone says "maybe UPS is not for you" ...
UPS ARE A BUNCH OF f%@kING SCUM BAGS.. THEY HAVE f%@kED UP LITERALLY 6 times in a ROW. I HATE THEM SO MUCH. SHIT BAG COCK SUCKER MAGGOTS. THEY TREAT THEY'RE CUSTOMERS THIS BAD IMAGINE WHAT THEY TREAT THEIR EMPLOYEES LIKE. f%@kING ASSHOLE c*nt BAGS.

 – About 1 Month ago.

My package has been in town for 4-5 days and Everytime they try to deliver it to my apartment complex they don't leave a notice of attempted delivery. Every day they just drive by my apartment...

My package has been in town for 4-5 days and Everytime they try to deliver it to my apartment complex they don't leave a notice of attempted delivery. Every day they just drive by my apartment without attempting to drop off the package. Called customer service they said that it would come the next day but it never does. Such poor service especially around the holidays when they should be on top of their game for that sh*t

 – About 1 Month ago.

absolutely f%@king trash service, my package departed almost 4 hours ago from a city that's literally about 35 min from my house. This is absolutely f%@king pathetic and their incompetence...

absolutely f%@king trash service, my package departed almost 4 hours ago from a city that's literally about 35 min from my house. This is absolutely f%@king pathetic and their incompetence astonishes me. If i had known that it was going to take this long, I would have drove up there my damn self to pick up my phone. UPS is the worst

 – About 1 Month ago.

Why in the world would UPS put a new label with a distant address in another city over top of my address? It was even signed for! It was signed for by somebody named Carter with no last name. My name...

Why in the world would UPS put a new label with a distant address in another city over top of my address? It was even signed for! It was signed for by somebody named Carter with no last name. My name is Christopher. Oh, well, still time to re-buy the Grand-kids Christmas presents (today is the 21st). Of course, since Toys Ae Us is out of business, who know what I can still find?
Damn you UPS!

 – About 1 Month ago.

Update: it’s been a week and not 1 return call from anyone at UPS. They just don’t care. We were able to get the Lawnside, NJ PD to take a report but after so much time I am not hopeful the thief...

Update: it’s been a week and not 1 return call from anyone at UPS. They just don’t care. We were able to get the Lawnside, NJ PD to take a report but after so much time I am not hopeful the thief will be held responsible. UPS continues to pay them while they freely steal our packages.

UPS employee in Lawnside, NJ sorting facility stole my package and spent the gift cards for my Grandchildren’s Christmas & son’s Birthday in nearby stores. UPS has done nothing and said they will not call police. This is covering up a crime.

 – About 1 Month ago.

I purchased a $3k Gold Bracelet for my wife for Christmas and UPS called me today to tell me that they LOST IT. This was after several phone calls to the Shipper & UPS since Tuesday trying to find...

I purchased a $3k Gold Bracelet for my wife for Christmas and UPS called me today to tell me that they LOST IT. This was after several phone calls to the Shipper & UPS since Tuesday trying to find out why I hadn’t received it on schedule. I’ve had it with this company. They’re one of the worst companies out there and should get out of the shipping business. It wouldn’t surprise me at all if one of their Xmas helpers took it or someone stole it off of his official UPS Golf Cart delivery vehicle that they’ve been using here in S CA for the past several years along with the Trucks.

 – About 1 Month ago.

ups truck pulled up, I went out on the porch and it drove away. checked the tracking and the status was "delivered- left on porch". how could it be left on the porch when I was standing on...

ups truck pulled up, I went out on the porch and it drove away. checked the tracking and the status was "delivered- left on porch". how could it be left on the porch when I was standing on it and the driver never got out of the truck? tired of dealing with them as this is not the first time we have had problems with them. investigation launched but no other info.

 – About 1 Month ago.

UPS is just garbage. They change delivery times to when I'm not home three times in a row. I have to PAY THEM to pick a better time. I am not sitting home 8 hours a day for these bozos....

UPS is just garbage. They change delivery times to when I'm not home three times in a row. I have to PAY THEM to pick a better time. I am not sitting home 8 hours a day for these bozos.

 – About 1 Month ago.

UPS just keeps rescheduling the day they will drop it off. Third goddamn time! Luckily I am not traveling this year or I'd be pissed. I used to work for the USPS and the one good thing about...

UPS just keeps rescheduling the day they will drop it off. Third goddamn time! Luckily I am not traveling this year or I'd be pissed. I used to work for the USPS and the one good thing about their package delivery (don't get me started on the negatives) is that if a package comes into the office, it HAD to be delivered that day. No holding it, waiting till you were in the area etc, it HAD to be delivered. So yeah, xmas sucks and youll see mail carriers out there till 9pm, but at least you got it.

 – About 1 Month ago.

UPS Center, Division & Operations Managers have for the better part of the year sat on their butts, coasting their way into retirement. They have not been setting up new accounts and generating...

UPS Center, Division & Operations Managers have for the better part of the year sat on their butts, coasting their way into retirement. They have not been setting up new accounts and generating revenue near as well as they could. It's time for corporate to make secret visits to prove these 'partners' are doing their fair share. No longer reports, spread sheets & conference calls. Real LIVE secretive audits.

My stock has lost $42.84 the past 11-months from its intraday high of $135.53 last January to $92.69 today.

This is unacceptable. Time to revamp the UPS Mission Statement and hold divisions accountable. The hourlies have to do it, why not the center managers that play on their phones all day & go home, shopping, boating or to the gym for 3-hour lunches and then leave at 3pm every Friday.

This company needs some damn leadership! I'm losing $$$thousands$$$

 – About 1 Month ago.

What the hell is this "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled" bullshit?? They are 15 miles from my house, out for delivery in morning to...

What the hell is this "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled" bullshit?? They are 15 miles from my house, out for delivery in morning to early afternoon, but at a little after 11am tracking gives this message. What's up with that?

 – About 1 Month ago.

UPS is hopeless, they hire incompetent drivers for Holiday help and they rush and don't handle your packages with care. In addition, I made arrangements with the UPS carrier to redeliver my...

UPS is hopeless, they hire incompetent drivers for Holiday help and they rush and don't handle your packages with care. In addition, I made arrangements with the UPS carrier to redeliver my package the next day before1:30pm the driver didn't show up to 2:45pm which made my girl friend late for work. Then they said they would redeliver the next day making the same promise and giving me the same load of BS as I bought previously! Very disappointed with the driver he didn't ring the door bell or knock on the door when delivering packages because he assume we are not at home because we both work. What a waste of time, and money!!!! I bet you UPS stocks are down and for good reason, they hire incompetent drivers that don't know which way is up!!!!

 – About 1 Month ago.

I was in taking a sh*t when the UPS guy or girl came and you B-Holes can't wait 3-minutes to wipe & wash to get to the door?

Now I have to drive 23 miles to pick this damn BD gift up....

I was in taking a sh*t when the UPS guy or girl came and you B-Holes can't wait 3-minutes to wipe & wash to get to the door?

Now I have to drive 23 miles to pick this damn BD gift up. I'd wait until tomorrow for redelivery if the party wasn't tonight and now in my car... the F'n battery is dead.

Sob!!!!

 – About 1 Month ago.

I have bed-ridden husband. There is somebody at my house 24 hours every day. They won’t knock the door to get signature for a flat envelop. Just leave “come & pick it up” notice in mailbox....

I have bed-ridden husband. There is somebody at my house 24 hours every day. They won’t knock the door to get signature for a flat envelop. Just leave “come & pick it up” notice in mailbox. Attempted delivery? No, they did not. Worst service.. I always avoid using UPS st all cost.

 – About 1 Month ago.

just give me my damn package :,( ...

just give me my damn package :,(

 – About 1 Month ago.

Boss is taking all of the employees out for Christmas tonight. One of the finest restaurants in the lower 48. Anything of the menu is ours, plus an open bar. They(the owners) only run a smaller...

Boss is taking all of the employees out for Christmas tonight. One of the finest restaurants in the lower 48. Anything of the menu is ours, plus an open bar. They(the owners) only run a smaller operation of 48 total employees. Yet, really feels good to be appreciated.

We normally all get nice gift cards to Ikea or Cabela's. Around $200 per couple. Plus, a personalized gift as well. Wife always loves that. It's been another great year and Friday we close shop at 1pm and don't come back until the first Monday in January.

Merry Christmas everybody. :-)

 – About 1 Month ago.

Text said delivered package. Walked outside within 5 minutes no package. Called customer service - it took 30 minutes to get someone! They said as you don't have a local phone we can't trace...

Text said delivered package. Walked outside within 5 minutes no package. Called customer service - it took 30 minutes to get someone! They said as you don't have a local phone we can't trace package, contact driver or help in any way! WHAT? why do I need a local number to get service?!!

 – About 1 Month ago.

UPS Stock Down HUGE in the After-Hours

Word is out on the Street.

No $17-million option bonus for Abney this year....

UPS Stock Down HUGE in the After-Hours

Word is out on the Street.

No $17-million option bonus for Abney this year.

 – About 1 Month ago.

I waited by my apt entry for almost an hour in order to catch the driver, just to see him as he was putting the “attempted delivery” sticker on the door. I ran out the double doors and by that...

I waited by my apt entry for almost an hour in order to catch the driver, just to see him as he was putting the “attempted delivery” sticker on the door. I ran out the double doors and by that tome he was getting back in his truck. i shouted and tried to wave him down, he looked right at me and drove off. callled and explained, asked to have the package held somewhere where i could pick it up that night. he said the dispatcher would call me, never did. went to the dropoff location and my package wasnt there. called again, on hold again for another 1/2 hour. said that there was never a request to hold the package. again said they would contact the dispatcher and i should be able to still pick up the package tonight. said i should recieve a call within the hour and they would let me know where i can get the package, either tonight or tomorrow morning. 2 hrs later no call. f%@k UPS. the only thing theyve done right is pick a suitable color for their shitty company.

 – About 1 Month ago.

Everything I order is sent to my neighbor or lost . Will not ever use them again. Christmas present lost. When I called I got someone in another country. ...

Everything I order is sent to my neighbor or lost . Will not ever use them again. Christmas present lost. When I called I got someone in another country.

 – About 1 Month ago.

***Video Proof on UPS delivery driver***

https://www.wdsu.com/article/ups-delivery-driver-caught-on-camera-in-new-orleans-cutting-across-homeowners-lawn/25608497

What this...

***Video Proof on UPS delivery driver***

https://www.wdsu.com/article/ups-delivery-driver-caught-on-camera-in-new-orleans-cutting-across-homeowners-lawn/25608497

What this resident doesn't realize is in "UPS Bonus Centers", this driver for getting in early gets free cash... termed "Production Bonus" & the driver that follows the methods and does the route correctly(in this case going around the block). That driver who knows ales the time is often harassed and/or disciplined by his Supervisor and/or Center Manager.

***This is part of the reason UPS is losing volume to it's competitors such as Amazon, FedEx & USPS***

The top leadership at UPS has been employees since the 1970's and it's not ever changing. They'll write this guy up or suspend him, but only because he got caught. If not caught he's the center managers MIP hero and will be treated financially as such.

 – About 1 Month ago.

I moved over six months ago and still cannot use UPS my choice to sign for packages online. I live in an apartment building and they never buzz or call or anything so I never get my packages on time....

I moved over six months ago and still cannot use UPS my choice to sign for packages online. I live in an apartment building and they never buzz or call or anything so I never get my packages on time. Customer service basically says "tough luck." What a trash company.

 – About 1 Month ago.

UPS is pretty good at losing small packages such as jiffy bags. A note to all shippers: Do not use jiffy bags; too easy to slip off a belt and be lost for days. I just had this happen. My package...

UPS is pretty good at losing small packages such as jiffy bags. A note to all shippers: Do not use jiffy bags; too easy to slip off a belt and be lost for days. I just had this happen. My package will be delivered to me 3 days late. A 6 x 4 x 4 box is probably the smallest I would use, I do use them.

Let's face it UPS and the others are being bombarded with packages. Even with Saturday delivery things still get screwed up. If it wasn't for their attitude I might give them a pass; but its the same crap every year.

 – About 1 Month ago.

Sample delivery shipped from HQ and delivered to wrong company yesterday. Called UPS and they said they would investigate and call me back yesterday by 3pm - no call. Called them back again and said...

Sample delivery shipped from HQ and delivered to wrong company yesterday. Called UPS and they said they would investigate and call me back yesterday by 3pm - no call. Called them back again and said they would investigate and call me back at 3:11pm (what 3:11 pm? weird) - must be reading a script that probably says 3PM with the zeros marked with a slash through them to come up with 3:11 pm. Not that long ago I was waiting for a corp. credit card and was told it was delivered here. I sit at reception and was here all day - I checked online - they delivered to another company in the building so I physically tracked it down myself. Got 2 notices yesterday. 1 was 3rd attempt of delivery - what I was here everyday all week - all day long and nothing was left on the door. No 1st deliver no 2nd deliver. I think the drivers just don't care. Also made a waybill where UPS picks up at another location and delivers to me. Well they attempted to pick up here and I called about 5 times to make sure they would p/u in Calgary - rec. about 3 different p/u confirmations but everyday there was no pickup - someone finally calls me a week after I created the waybill and she is actually calling me from Hamilton and asks me where they are picking up the package from. So I explain it to her again and it was actually delivered almost 2 weeks after I created the waybill.

 – About 1 Month ago.

***UPS SCAM EXPOSED***

https://m.youtube.com/watch?v=gnI3KcK9vko

Legitimate proof via video.

What this customer doesn't know is in UPS "bonus...

***UPS SCAM EXPOSED***

https://m.youtube.com/watch?v=gnI3KcK9vko

Legitimate proof via video.

What this customer doesn't know is in UPS "bonus centers", UPS actually rewards service like this by paying the cover driver more cash/free $$$ for getting in earlier and is treated much better than the "normal" or bid driver by his supervisor & center manager.

This is a part of the reason UPS stock is down another 15% in just a short 2-weeks of trading. It's executives from the 1970's at UPS who have maintained the same ironfisted policies over the decades as innovative companies have thrived with technology and a deep understanding how a long-term business grows.

 – About 1 Month ago.

Does anyone know how I can stop UPS from accepting deliveries to my house??
I am tired of dealing with STUPID!...

Does anyone know how I can stop UPS from accepting deliveries to my house??
I am tired of dealing with STUPID!

 – About 1 Month ago.

High Point NC
WTF is happening at the greensboro hub I live in janestown / approx 10 miles away pacakage was in Greensboro 3 days then they send it to Raleigh 60 miles away what kind of crap is...

High Point NC
WTF is happening at the greensboro hub I live in janestown / approx 10 miles away pacakage was in Greensboro 3 days then they send it to Raleigh 60 miles away what kind of crap is that ur sending the pancake away from me ???

 – About 1 Month ago.

Imagine that!! In less than three hours as a supposed 2 day weather delay, the package was out the door after an investigation was opened!! Even the USPS appeared to have their shit together with no...

Imagine that!! In less than three hours as a supposed 2 day weather delay, the package was out the door after an investigation was opened!! Even the USPS appeared to have their shit together with no delays!!

12/14/2018 10:47 A.M. Greensboro, NC, United States Departure Scan

12/14/2018 8:21 A.M. Stonewood, WV, United States We've begun an investigation to locate the package.

12/13/2018 3:00 A.M. - Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.

12/12/2018 4:00 A.M. - -

12/12/2018 1:49 A.M. Greensboro, NC, United States Arrival Scan

 – About 1 Month ago.

Ever wanted to know why this company even has a site like this? Well it's obvious! They hire the most incompetent people on the planet and probably dismiss the smart guys applying for the job in...

Ever wanted to know why this company even has a site like this? Well it's obvious! They hire the most incompetent people on the planet and probably dismiss the smart guys applying for the job in actual practice. Shame because we customers get to pay the price. I lost a package and their claims service repeat what is said on the tracking site saying it will arrive someday. ITS BEEN LIKE 2 MONTHS, ITS LOST DO SOMETHING!!

 – About 1 Month ago.

Just drove 2.3 miles in town and spotted 4 different FedEx Express Trucks & one FedEx Ground and 0-UPS Trucks.

UPS has lost their mojo. CEO, BoD, Corporate is loaded with 1970's...

Just drove 2.3 miles in town and spotted 4 different FedEx Express Trucks & one FedEx Ground and 0-UPS Trucks.

UPS has lost their mojo. CEO, BoD, Corporate is loaded with 1970's executives. Super Technology companies are eating UPS's lunch.

Amazon, Google, NetFlix, Lyft, Priceline, Airbnb,Apple,Ring... the leftovers and scraps FedEx is quickly taking market share of what's left.

UPS by 2022... way different company. Their executives are set. That's all that matters.

 – About 1 Month ago.

I've been with UPS since August & was wondering.

Has anyone received their turkey yet? ...

I've been with UPS since August & was wondering.

Has anyone received their turkey yet?

 – About 1 Month ago.

On Fri driver put deep ruts in my yard while delivery to neighbors. Call to complain on Mon to ask if driver would be more considerate in the future. My order was delayed in transit the very next...

On Fri driver put deep ruts in my yard while delivery to neighbors. Call to complain on Mon to ask if driver would be more considerate in the future. My order was delayed in transit the very next week, when I called to find out why was told by the same person the reason was because of my complaint and that safety concerns they had use a different vehicle to bring my packages. Packages were then delivered in Uhaul trailer and the driver trusted the lawn AGAIN in the very same spot!!? Don't complain, UPS will hold your packages hostage then destroy your lawn when they arrive.

 – About 1 Month ago.

Ups tracking: label made 2:45 pm Charlotte / shipped 5:45 Charlotte / departed Charlotte 7:12 pm arrived in Greensboro 10:52 pm on 12 dec ... it is 14 dec 11:15 pm no package today so apparently...

Ups tracking: label made 2:45 pm Charlotte / shipped 5:45 Charlotte / departed Charlotte 7:12 pm arrived in Greensboro 10:52 pm on 12 dec ... it is 14 dec 11:15 pm no package today so apparently it’s been in Greensboro ( i live in gboro) for the last 2 days and no movement and ups does not deliver on weekends thx for crap UPS ... fedex from now on ..

 – About 1 Month ago.

f%@king package was supposed to be delivered today, but was delayed to Monday, because of bad weather? Most of the snow is melted already and i got my other packages from USPS. What the hell is taking...

f%@king package was supposed to be delivered today, but was delayed to Monday, because of bad weather? Most of the snow is melted already and i got my other packages from USPS. What the hell is taking them so damn long?

 – About 1 Month ago.

By some miracle I got the day off today to wait for my package. You know, that insane thing you have to do it you want what you paid for delivered to your house? Waiting from 9 am to 7 pm too afraid...

By some miracle I got the day off today to wait for my package. You know, that insane thing you have to do it you want what you paid for delivered to your house? Waiting from 9 am to 7 pm too afraid to even walk the dogs very far because you know they will try to sneak by you the second you let your guard down..
So that's what I do all day. Tracking says it's en route so it's all worth it. Estimated delivery by end of the day(friday).

Are they still delivering packages at 8 pm? The website sure thinks so! f%@king rasheesh from customer service doesn't think so though. He seems to think it's still in the warehouse.

So now the "new delivery date" will be on monday. GUESS WHO'S WORKING ON MONDAY? I AM! AND THE REST OF THE WEEK! Their closest "access point" is a half a day away from me. They are refusing to leave my package without a signature. I'll try to do the neighbour thing.. How are these drivers not physically assaulted every day? If this turns more messy than it is now I'm going to actually flip out.

 – About 1 Month ago.

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

 – About 1 Month ago.

Packages inside North Carolina are running several days behind and so far one is estimated to be a week past the original delivery day. Must be some party in Greensboro and Raleigh as they've...

Packages inside North Carolina are running several days behind and so far one is estimated to be a week past the original delivery day. Must be some party in Greensboro and Raleigh as they've been there for days. Everyday I check status, everyday a day is added. I'm glad I ordered my last item today. Ordered from Target today for an in stock item, UPS delivery day Dec 25th.

 – About 1 Month ago.

DROVE GROUND for one month until I had a decision to make. Keep driving ground or kill myself ...

DROVE GROUND for one month until I had a decision to make. Keep driving ground or kill myself

 – About 1 Month ago.

UPS doesn’t care about your package, I work for the company and they don’t give a shit that I don’t give a shit about your package. It’s funny. Driving ground is a f%@king nightmare most...

UPS doesn’t care about your package, I work for the company and they don’t give a shit that I don’t give a shit about your package. It’s funny. Driving ground is a f%@king nightmare most people can’t do it so all you f%@k off

 – About 1 Month ago.


Shipped
DoneTue, Dec 11
Done
In transit
Done
Out for delivery
Estimated delivery
Thu, Dec 13
Tracking details
UPS tracking...


Shipped
DoneTue, Dec 11
Done
In transit
Done
Out for delivery
Estimated delivery
Thu, Dec 13
Tracking details
UPS tracking #1Z2713000350682388
Dec 14, 2018
01:00am
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
Raleigh, NC
Dec 13, 2018
01:00am
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
Dec 12, 2018
21:11pm
Arrival Scan
Raleigh, NC
Dec 12, 2018
20:09pm
Departure Scan
Richmond, VA
Dec 12, 2018
01:57am
Arrival Scan
Richmond, VA
Dec 11, 2018
23:00pm
Dec 11, 2018
22:58pm
Departure Scan
Laurel, MD
Dec 11, 2018
21:51pm
Origin Scan
Laurel, MD
Dec 11, 2018
19:10pm PST
Tracking number provided

 – About 1 Month ago.

Been waiting for package that was in Raleigh, NC on Dec 12 and has been delayed because of severe weather. ...

Been waiting for package that was in Raleigh, NC on Dec 12 and has been delayed because of severe weather.

 – About 1 Month ago.

I've had issue after issue with UPS shipping to my apartment. It all started this summer when I ordered a pair of shoes. They wouldn't ship to my apartment (left no notice slip). They made me...

I've had issue after issue with UPS shipping to my apartment. It all started this summer when I ordered a pair of shoes. They wouldn't ship to my apartment (left no notice slip). They made me drive 45 minutes to an access point to pick up my package. When I got there, they hadn't received the package back from the truck even though when I called they told me to come in at that time. I drove home and back the next day and finally got my package.

Then, I ordered something from amazon. They attempted delivery at my apartment but I was at work. They left a notice slip and it said to sign the back. So I did. They then came back the next day and disregarded the notice slip and left a second one. I stayed home from work the following day just so I could catch them before they gave a third notice.

Recently, I ordered some clothes and got an email notification that my shipping address was requested to be changed. Never requested a shipping change. Called customer service (waited on hold for 30 minutes) and they said that I changed my shipping address, even though I did not. I was charged $5 for the shipping change that I did not do.

I am so done with UPS but it's hard to control where your packages come from ARGH

 – About 1 Month ago.

****Prayers Needed****

UPS stock is down -$17 since 12/03/18. ...

****Prayers Needed****

UPS stock is down -$17 since 12/03/18.

 – About 1 Month ago.

Avoid at all cost!!! ups opened the package stole 8 out of 90 cells that where inside, repacked it with their tape and now they don't admit anything. Seller and buyer provided evidence that it was...

Avoid at all cost!!! ups opened the package stole 8 out of 90 cells that where inside, repacked it with their tape and now they don't admit anything. Seller and buyer provided evidence that it was well packed when it left the company and that it was sealed when it arrived at the customer.

 – About 1 Month ago.

Driver left a note stating a signature was required. Ok, cool. I signed the note with instructions to leave in my garage. Left another note saying that signing the note was not enough. Had to go...

Driver left a note stating a signature was required. Ok, cool. I signed the note with instructions to leave in my garage. Left another note saying that signing the note was not enough. Had to go online or call customer service.

Called Customer service, the automated system is hell and you'll be in a bad mood before reaching an agent. Agent said I had to go online and sign up to release the package.

Website is crap, wouldn't let me login or change my password.

F UPS. Never using them again. They don't give a crsp about It's customers.

 – About 1 Month ago.

UPS was able to get my package from Charlotte to Greensboro after a snowstorm but now they apparently cannot get it any further. Here it is 4 days AFTER the storm and they are still claiming weather...

UPS was able to get my package from Charlotte to Greensboro after a snowstorm but now they apparently cannot get it any further. Here it is 4 days AFTER the storm and they are still claiming weather delay. Interesting that no other carriers are having any problems in the area. POS company and that is being nice!

 – About 1 Month ago.

My friend had her PASSPORT LOST thanks to UPS!!! The reason they gave her was: sorry, the driver JUST LOST IT SOMEWHERE during delivery. I wonder why UPS still exists.......

My friend had her PASSPORT LOST thanks to UPS!!! The reason they gave her was: sorry, the driver JUST LOST IT SOMEWHERE during delivery. I wonder why UPS still exists....

 – About 1 Month ago.

I wrote my address as PO Box, but UPS did not notify me in advance that they don't ship to UPS and took my shipping fee. Then they dropped my important package at the front door of a college dorm...

I wrote my address as PO Box, but UPS did not notify me in advance that they don't ship to UPS and took my shipping fee. Then they dropped my important package at the front door of a college dorm building, where hundreds of random people live, and blames me for not providing a physical address. EXCUSE ME, if you dont take PO Box address, why did you take my order??? Why do I ever have to pay $80 to have my pakage lost????

 – About 1 Month ago.

Claimed they attempted delivery at my residence at 10:21 pm......not hardly!
The next day was a weather delay. Amazing......they would come out at 10:21 pm but not during the daytime. ...

Claimed they attempted delivery at my residence at 10:21 pm......not hardly!
The next day was a weather delay. Amazing......they would come out at 10:21 pm but not during the daytime.

 – About 1 Month ago.

Did you know there are NO LAWS governing these corrupt shipping companies?!!

SIGN THIS PETITION to let lawmakers know there needs to be strict laws governing ALL shipping companies in the...

Did you know there are NO LAWS governing these corrupt shipping companies?!!

SIGN THIS PETITION to let lawmakers know there needs to be strict laws governing ALL shipping companies in the USA!!!

https://www.change.org/p/the-us-dept-of-transportation-create-strict-laws-governing-mail-and-shipping-companies-organizations

 – About 1 Month ago.

I ordered some Cmas items from a hobby store online. Unfortunately they dont tell you who they use for shipping, as I never buy from any company that uses UPS.

I got an email on 12/11/18...

I ordered some Cmas items from a hobby store online. Unfortunately they dont tell you who they use for shipping, as I never buy from any company that uses UPS.

I got an email on 12/11/18 saying my package was delivered to my mailbox (how the hell did they get into my mailbox?)

There was NOTHING in my mailbox and NOTHING at my front door! No note, no NOTHING!

I've been trying to contact UPS for TWO DAYS now, and have NOT BEEN ABLE TO GET A LIVE PERSON!

They have their "customer help line" set up where you CANNOT GET A LIVE PERSON, nor does it contain ANYTHING that is relevant to their fuktard drivers or them purposely LOSING YOUR PACKAGES!!!!

Laws need to be passed to curtail these corrupt shipping companies and their illegal activities!!!
Believe it or not, there are NO LAWS governing these scam companies who charge you for shipping and NEVER DELIVER!!!

 – About 1 Month ago.

are stewart is a maroon...

are stewart is a maroon

 – About 1 Month ago.

Conference in NOLA, use the UPS store in the Hotel for shipping of my conference goodies. I pack it well with the guy at the counter there, no issues. Got home, 2 coffee mugs broken and they were well...

Conference in NOLA, use the UPS store in the Hotel for shipping of my conference goodies. I pack it well with the guy at the counter there, no issues. Got home, 2 coffee mugs broken and they were well packaged, my box was open at custom. f%@k you UPS thats all.

 – About 1 Month ago.

UPS SUCKS BIG TIME. the UPS driver is too stupid to open the gate and drive thru, deliver the package and close the gate on the way out. we have to have a gate to keep livestock on our property....

UPS SUCKS BIG TIME. the UPS driver is too stupid to open the gate and drive thru, deliver the package and close the gate on the way out. we have to have a gate to keep livestock on our property. it's a pain, but that's life. the area manager told me that they are unable to drive to our house to deliver our packages. I HATE UPS.

 – About 1 Month ago.

Another time, seems like every time I am to recieve a package by UPS... Several days to a week later it might arrive. I am to the point of requesting ahippers just hire a young boy and a donkey so I...

Another time, seems like every time I am to recieve a package by UPS... Several days to a week later it might arrive. I am to the point of requesting ahippers just hire a young boy and a donkey so I can actually have a dependable, reliable and quality shipping of product.
Simply put....UPS is terrible.

 – About 1 Month ago.

Here is why I hate UPS today as opposed to the many other times in the past where I hated UPS: We recently had a really bad snow storm where I live, yet UPS managed to deliver a package for me...

Here is why I hate UPS today as opposed to the many other times in the past where I hated UPS: We recently had a really bad snow storm where I live, yet UPS managed to deliver a package for me successfully Tuesday evening. So why did I get an alert stating that UPS was unable to deliver a second much more needed package that same evening due to bad weather? So I wait until the following day for delivery and, lo and behold, they are unable to deliver it again due to bad weather. At that point I decided to change the delivery location to The UPS Store down the street from me and I think that's what I'm going to do in the future when people make the mistake of Using UPS to deliver my packages. Hopefully they will be able to manage to get it to their own facility.

 – About 1 Month ago.

“Out for delivery” had to take off work due to an expensive item needing a required signature. Of course it didn't come today... I hate this carrier this shit happens with them all the time. ...

“Out for delivery” had to take off work due to an expensive item needing a required signature. Of course it didn't come today... I hate this carrier this shit happens with them all the time.

 – About 1 Month ago.

Ordered urgent electronic parts, shipped the same day, expecting overnight delivery but two weeks later I am still waiting for a refund. Two days they said I was not available, then it was sent to a...

Ordered urgent electronic parts, shipped the same day, expecting overnight delivery but two weeks later I am still waiting for a refund. Two days they said I was not available, then it was sent to a local pickup store. The two rude women there could not find the parcel so I waited for it to be returned. If UPS cannot deliver how can one expect them to return it?

Others send text messages or tracking maps with a countdown. So I ordered from a competitor overseas and trust I will get better service from FedUp. Arggh!

 – About 1 Month ago.

Just at the end of a 3 day epic f%@kup by UPS,

Day 1.... "Can't deliver because of security gate" ... Good one idiots we are at home

Day 1 ... Customer service:...

Just at the end of a 3 day epic f%@kup by UPS,

Day 1.... "Can't deliver because of security gate" ... Good one idiots we are at home

Day 1 ... Customer service: we can redeliver to you tomorrow. Me: can you deliver to my office? CS: Yes!

Day 2 .... When we came at 545pm your office was closed. ... SMH

Day 2 ... customer service: sorry we will do our best to get it to you before 530pm....

Day 3 .... 530... I'm waiting at front of office ... Call customer service: we can't locate the van.... On the call for 5 - 10 mins... Oh sorry it never went out today, it's at the warehouse. Me: oh, ok can I pick it up? CS: sure the warehouse is (at suburb 30 mins away) Me: ok I'll go get it. Thanks.

Arrive at warehouse. It's on the van .... Me: WTH? ... Where's the van.

(Location of van, where I just f%@king came from!)

They did help at the warehouse and the driver actually waited for me until I got a taxi back.

The whole exercise wasted 3 hours and $70 in taxi fares.


f%@k UPS

 – About 1 Month ago.

UPS SUCKS BIG TIME BECAUSE
1. Im waiting for a package to be delivered and i wanna track my package. they force me to sign up to their dumb website just to do tracking? and if i wanna change my...

UPS SUCKS BIG TIME BECAUSE
1. Im waiting for a package to be delivered and i wanna track my package. they force me to sign up to their dumb website just to do tracking? and if i wanna change my delivery options, have to sign up for another UPS my choice. freaking ridiculous company.
2. The delivery timing they gave me was between 9am and 10pm. So im suppose to sit at home for 13hours to wait for my package?
3.After waiting for 13hours, my freaking package is still not delivered!!!
THIS IS DRIVING ME NUTS!!!!!

 – About 1 Month ago.

I've paid over $200 in shipping to UPS in the last 2 months for everything from Ground to Next Day and UPS has lost and delayed every one and refused to explain. Every time I speak with an...

I've paid over $200 in shipping to UPS in the last 2 months for everything from Ground to Next Day and UPS has lost and delayed every one and refused to explain. Every time I speak with an customer support person they say "If you had a MyChoice membership..." I already have a membership so I'm paying $40 a year for UPS to tell me to get screwed (and pay for the privilege).

 – About 1 Month ago.

UPS cannot deliver a package on time or even close if their life depended on it. i as a shipper will use a boy and his donkey long before I lose another costomer to ups, i now believe that ups stands...

UPS cannot deliver a package on time or even close if their life depended on it. i as a shipper will use a boy and his donkey long before I lose another costomer to ups, i now believe that ups stands for Unable Perform shit..

 – About 1 Month ago.

Packages bouncing back and forth between depots that are hundreds of kilometres apart. Nonsensical tracking info showing packages departing and arriving to and from multiple locations with in minutes...

Packages bouncing back and forth between depots that are hundreds of kilometres apart. Nonsensical tracking info showing packages departing and arriving to and from multiple locations with in minutes several times a day. Never once has a package met the delivery estimate. They f%@k it up and the delivery estimate disappears so now you have no idea when to expect the package. You call to find out what is going on and the call center just reads the tracking page back to you.

 – About 1 Month ago.

I order a present. It ships out UPS and is scanned picked up. I receive it on the exact date it's due to arrive or a day earlier. From pick up to delivery is never more than 7 business days.

I order a present. It ships out UPS and is scanned picked up. I receive it on the exact date it's due to arrive or a day earlier. From pick up to delivery is never more than 7 business days.

Talking hundreds & hundreds of packages over the years. It's borderline amazing.

 – About 1 Month ago.

the package was reported as having been delivered to my carport - I don't have a carport
the package was tied to my garbage can in a plastic bag

it is impossible to feed back...

the package was reported as having been delivered to my carport - I don't have a carport
the package was tied to my garbage can in a plastic bag

it is impossible to feed back information to UPSucks
they don't want to know

tell the shipper about it and suggest they use USPS or FedEx who typically do an excellent job
UPSucks

 – About 1 Month ago.

Their website makes me go crazy. The information are just so confusing and every time I type something wrong I will need to retype the whole damn address...

Their website makes me go crazy. The information are just so confusing and every time I type something wrong I will need to retype the whole damn address

 – About 1 Month ago.

12:10 P.M. is a really good time to deliver packages. Even better when you show up at 12:10 every day for 3 days straight! Oh, that's the best :)...

12:10 P.M. is a really good time to deliver packages. Even better when you show up at 12:10 every day for 3 days straight! Oh, that's the best :)

 – About 1 Month ago.

Constantly let down my UPS, they always attempt deliveries and never press my electronic doorbell (if they do they press it and run. Always have to micro-mange my shipments which I do not have time...

Constantly let down my UPS, they always attempt deliveries and never press my electronic doorbell (if they do they press it and run. Always have to micro-mange my shipments which I do not have time for. They need to completely revamp their operations and maybe use their own service to realize how horrible it is.

 – About 1 Month ago.

I ordered my package before Thanksgiving, still haven't received it, but wait, they did try to deliver it... early.... when I wasnt home. And it's a package that needs to be signed and cant be...

I ordered my package before Thanksgiving, still haven't received it, but wait, they did try to deliver it... early.... when I wasnt home. And it's a package that needs to be signed and cant be picked up. Maybe dont break your own time frames UPS...

 – About 1 Month ago.

I shipped my mother in law to our family reunion in Denver. UPS was unable to charge my account so they put her to work instead of delivering her. Oh, the outrage. Thx UPS. ...

I shipped my mother in law to our family reunion in Denver. UPS was unable to charge my account so they put her to work instead of delivering her. Oh, the outrage. Thx UPS.

 – About 1 Month ago.

U better watch what you say, U better watch what U do to me. Don’t get carried away, UPS I can do better than you now go, just go (Fedex). Tom Petty...

U better watch what you say, U better watch what U do to me. Don’t get carried away, UPS I can do better than you now go, just go (Fedex). Tom Petty

 – About 1 Month ago.

Doraville GA: 2-day package sent 12/6 paid $79 to ship my dads antique radio from LA. UPS shows just left their LA depot on 12/8 at 8pm. UPS India bargain phone support could give a rats ass. ...

Doraville GA: 2-day package sent 12/6 paid $79 to ship my dads antique radio from LA. UPS shows just left their LA depot on 12/8 at 8pm. UPS India bargain phone support could give a rats ass.

 – About 1 Month ago.

Amazon delivering their own packages now, of 56 so far 1 was late Friday. A very polite Amazon rep knocked, delivered and very kindly apologized in person the next day. You’ll die before UPS does...

Amazon delivering their own packages now, of 56 so far 1 was late Friday. A very polite Amazon rep knocked, delivered and very kindly apologized in person the next day. You’ll die before UPS does anything but throw it in your shrubs.

 – About 1 Month ago.

UPS sucks, plain and simple. USPS for small stuff, Fedex for big stuff easy peasy. ...

UPS sucks, plain and simple. USPS for small stuff, Fedex for big stuff easy peasy.

 – About 1 Month ago.

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the...

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the brokerage fee. Called customer service and told them I had paid the duty, and she said she could tell I had but that the drivers used there judgement to deliver the package or not. She said they encourage leaving a note on the door witch I did, driver came and left 3rd slip of paper on the door, now I have to drive half way across the largest city in north America to pick up this package. More then frustrated.

What a poorly run business. I wont use them again if at all possible, and will be moving my business accounts away from them as well. as I have had similar experience.

 – About 1 Month ago.

UPS IS HORRIBLE!!!!!!!!!!! hate dealing with them.........

UPS IS HORRIBLE!!!!!!!!!!! hate dealing with them......

 – About 1 Month ago.

My husband’s birthday present is now three days late and counting! Thanks UPS!...

My husband’s birthday present is now three days late and counting! Thanks UPS!

 – About 1 Month ago.

My UPS nightmare cost well over $1000 and UPS couldn't give a shit. Sent motorcycle gear (helmet, leathers, gloves, etc.) to Vegas in anticipation of Harley ride in Utah. "Guaranteed"...

My UPS nightmare cost well over $1000 and UPS couldn't give a shit. Sent motorcycle gear (helmet, leathers, gloves, etc.) to Vegas in anticipation of Harley ride in Utah. "Guaranteed" delivery on Friday. Didn't make it and no delivery over the weekend. On the rental clock with Harley on Saturday. Hotels for Saturday and Sunday can't be cancelled. So on the hook for an "exotic vehicle" $200 rental per day and hotels more than $700 over the weekend (covering those we couldn't cancel and those for us to stay in while we wait). We wait patiently on Monday, hoping to make up some time. Package finally arrived late Monday afternoon resulting in us not making the hotel on Monday (another can't cancel and another hotel needed to stay in). What's another few hundred dollars to UPS?

When I called to complain and ask what they could do to help, I got a whole lot of not our problem. So I got the pleasure of paying them to ship the package late costing me over $1000.

I have passed on to everyone I know to avoid UPS and I know that many are sending their holiday packages (and on-going packages in the future) via Fed Ex or DHL.

 – About 1 Month ago.

Package to be delivered on Tuesday, December 4. Great! Wife had to take off work that day till it showed up, but it would be worth it. Waited all day, never showed. Turns out the package arrived in...

Package to be delivered on Tuesday, December 4. Great! Wife had to take off work that day till it showed up, but it would be worth it. Waited all day, never showed. Turns out the package arrived in Cheyenne where I live the day before on Monday, but it then continued to Missouri???? New delivery date Friday the 7th. Great! I have a doctors appointment that morning that I made over a month ago. Called customer service to change delivery, was told I can’t change delivery until after the first attempt. What!?! Hurried home after the doctors appointment. Of course I missed delivery by 10 minutes. Got on the website now that there’s been a first attempt to try to arrange for delivery alternative. One option was to pay $5.50 to pick it up at the local UPS store. Website wouldn’t except payment. Customer service agent popped up. After many minutes of struggling with this stupid site trying to be able to see all the conversation, the agent processed the delivery change for me. Now the charge is $6.60. Agent said that the package would be available at the local UPS store from 8:00 AM to 4:00 PM the next day Saturday the 8th. I have a busy Saturday planned, so I arrived at UPS UPS store at 8:00. Closed! The 8:00 opening time had been scratched out and 9:00 written in its place. ARRG! Went back at 9:00. Surprise! The package wasn’t there, I was told that the UPS driver had not been there. Had to go about my day. Returned shortly before they closed at 4:00 PM. Guess what? The package never made it to the UPS store. Tracking now shows delivery to access point pending, location unknown. We’ll see what happens next week.

 – About 1 Month ago.

Waiting for a delivery, very excited child. Item said out for delivery . We were having breakfast and waiting on my front porch, right next to our only door. Suddenly the tracking changed to...

Waiting for a delivery, very excited child. Item said out for delivery . We were having breakfast and waiting on my front porch, right next to our only door. Suddenly the tracking changed to delivered. My wife and I looked at each other. The tracking message said "signed by driver. left by front door" ??? Really ....my time stamped security video proves that nothing had been delivered to my address. I called UPS customer service twice and still waiting for a promised call back. Did the driver decide to keep my package ? Did he leave it at the wrong house ?? It was a 45 pound box, not easy to misplace. Still waiting for an answer, Never Again UPS !!! If the driver does not want to do his or her job, there are many people who would love it !

 – About 1 Month ago.

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the...

I paid the brokerage fees online a few days before, however when the driver attempted to deliver it to the mail service for my apartment complex, he left a slip saying he was unable to collect the brokerage fee. Now I have to wait all weekend for my shipment.

 – About 1 Month ago.

USPS, FEDEX & AMAZON all delivering this cold Saturday morning.

Hope UPS folks are all sleeping in and we'll see our packages Monday.

Some UPS drivers are delivering...

USPS, FEDEX & AMAZON all delivering this cold Saturday morning.

Hope UPS folks are all sleeping in and we'll see our packages Monday.

Some UPS drivers are delivering this Saturday but very few compared to the entire nation. We were promised a large rollout by end of 2018 for Saturday for all UPS services even Ground,

It's best Amazon takes the lead on this day and services all its customers.

USPS delivers every December on Sunday.

 – About 1 Month ago.

Delivery notice for Thursday. Awesome 4 business days is quick!
Thursday 2-6pm --> NO SHOW :(

New Delivery email for Friday 2-6pm - great! I'll get by weekend.
Friday...

Delivery notice for Thursday. Awesome 4 business days is quick!
Thursday 2-6pm --> NO SHOW :(

New Delivery email for Friday 2-6pm - great! I'll get by weekend.
Friday waited until 9pm -> NO SHOW

Saturday - redirected to local UPS pickup in 4 days?!

Sad Sad way to run a business. Why even send unreliable delivery notifications?


The package went back to the UPS hub twice. How can you run a business like that.
The driver wanking in the truck?

I WILL NEVER USE UPS to send a package to anyone. I'd lose my credibility.

 – About 1 Month ago.

UPS loses my $315 dollar package because they're a wonderful delivery service....

UPS loses my $315 dollar package because they're a wonderful delivery service.

 – About 1 Month ago.

Sure was a beautiful day outside. :)...

Sure was a beautiful day outside. :)

 – About 1 Month ago.

I have had a package not be delivered for two days now on top of a new package that was supposed to be delivered today! Really pisses me off since tomorrow is Saturday!...

I have had a package not be delivered for two days now on top of a new package that was supposed to be delivered today! Really pisses me off since tomorrow is Saturday!

 – About 2 months ago.

The bastards said my address was invalid when it is my boyfriends SURGERY CENTER. Clear as day on Google, and they had no problem delivering all my other stuff this address except for this one parcel....

The bastards said my address was invalid when it is my boyfriends SURGERY CENTER. Clear as day on Google, and they had no problem delivering all my other stuff this address except for this one parcel. They said they attempted to contact me but nothing has happened. I'm seriously fuming, I swear they would hire anyone to have them deliver expensive goods.

 – About 2 months ago.

My package was out for delivery on 12/5, then became "In Transit" on scheduled delivery day which was 12/6 with no reason. Today is 12/7 but tracking and scheduled delivery information is...

My package was out for delivery on 12/5, then became "In Transit" on scheduled delivery day which was 12/6 with no reason. Today is 12/7 but tracking and scheduled delivery information is unavailable now. I called the 800 line. One agent said it will be delivered by 8 pm, another agent said it may lost. They are cheating me I guess.

 – About 2 months ago.

Purchased an item on the 3rd. Payed extra to have it delivered on the 7th. Tracking is now saying that the item won’t be here until the 10th.
Contacted UPS to let them know I won’t be home...

Purchased an item on the 3rd. Payed extra to have it delivered on the 7th. Tracking is now saying that the item won’t be here until the 10th.
Contacted UPS to let them know I won’t be home on the 10th. They said we understand you won’t be home. You need to contact the seller. I asked why, you have my package? I won’t be home and need to arrange a delivery. Again, contact seller...
Contacted seller. They can’t do anything because UPS has my package.
Told to sign up for UPS website and set up delivery. Jumped through the sign up hoops. Went to change delivery. Nope sorry you can’t change delivery until first delivery attempt is made. Whiskey Tang Foxtrot! If this package gets stolen I’m going to be pissed!!!

 – About 2 months ago.

I hate UPS! This latest BS. I pay extra for early AM Next Day Air delivery for my business. It's now 1:30pm! I call these crackheads (Some non half English speaking jerk from some damn country)....

I hate UPS! This latest BS. I pay extra for early AM Next Day Air delivery for my business. It's now 1:30pm! I call these crackheads (Some non half English speaking jerk from some damn country). Oh you'll get it today! I said damnit I know but I paid extra to have it this morning! He says oh you'll get it today! He says we can't find in system about delivery time! I said you're telling me that I can look in the damn system and see it's supposed to be here early am and you have the damn entire UPS data base at your finger tip and you can't see this! Trash! Absolute garbage! I'm extremely pissed right now! I'm losing money!

 – About 2 months ago.

Ordered next day delivery (and paid extra too!)... The night I ordered it, as soon as they picked it up, the tracking says "We've incorrectly sorted this package which may cause a delay." ...

Ordered next day delivery (and paid extra too!)... The night I ordered it, as soon as they picked it up, the tracking says "We've incorrectly sorted this package which may cause a delay." And it has been 3 days with no delivery. They keep emailing me to tell me the new delivery date, but it just never gets delivered... Still waiting on this item. I probably will not get it at all. They probably opened it up and are using it.

 – About 2 months ago.

-2 clear skys no wind yet Package held hostage in my Town for the 3 day in a row because of "severe weather".. UPS Sucks...

-2 clear skys no wind yet Package held hostage in my Town for the 3 day in a row because of "severe weather".. UPS Sucks

 – About 2 months ago.

Ups sucks all employees got their checks f%@ked over don't work at Ups...

Ups sucks all employees got their checks f%@ked over don't work at Ups

 – About 2 months ago.

Hope everyone is happy with UPS on 12/7/2018.

It's Happy Friday! Keep looking for the positives and what Brown can do for you.

Merry Christmas :)...

Hope everyone is happy with UPS on 12/7/2018.

It's Happy Friday! Keep looking for the positives and what Brown can do for you.

Merry Christmas :)

 – About 2 months ago.

The package showed out for delivery.
I was home all day waiting for the package.
The package never shows ups.
But as usual, they lied about a delivery attempt.
Called them and...

The package showed out for delivery.
I was home all day waiting for the package.
The package never shows ups.
But as usual, they lied about a delivery attempt.
Called them and they agreed to re-attempt the no-attempt.
So I waited all day today.
The package never shows up
But as usual, they lied again about the second delivery attempt.

I'm disabled and have no vehicle. I can't just hop in a car and drive 6 miles away to a UPS access point. I shouldn't have to do that because I paid to have this package delivered. I did not pay to have to go pick it up.

 – About 2 months ago.

10:30 pm last night my package was delivered. I was awoken to the sound of a large neanderthal running across the front porch followed by a loud bang. I got to the front door just in time to see the...

10:30 pm last night my package was delivered. I was awoken to the sound of a large neanderthal running across the front porch followed by a loud bang. I got to the front door just in time to see the ups truck drive off. The package was safely left in between the storm door and the main door. The problem is that the storm door was locked. Was it a magic trick? NO! All he has to do is use all of his force to rip the door open and break the latch to guarantee himself that he didn't have to re-deliver this package tomorrow. I'm sure he knew he broke it too because the door wont stay closed. This very moment that door is being held closed with a string because I had to order a new latch. (fingers crossed that it doesn't get delivered by UPS)

 – About 2 months ago.

The worst. They didn't even attempt to deliver my package before dropping it off at a UPS access point. Not only that I was receiving texts from Amazon saying that they were going to deliver it...

The worst. They didn't even attempt to deliver my package before dropping it off at a UPS access point. Not only that I was receiving texts from Amazon saying that they were going to deliver it the next day... before suddenly, radio silence. I had to call customer service to find out where my package was because they reported it to Amazon as "delivered"

 – About 2 months ago.

I don't think my driver can read !!!!! I get neighbors packages and they get mine. 2 wrong deleveries in the past week, probably about 10 in the last few months. I feel like I should go buy a...

I don't think my driver can read !!!!! I get neighbors packages and they get mine. 2 wrong deleveries in the past week, probably about 10 in the last few months. I feel like I should go buy a brown uniform.

 – About 2 months ago.

My package says "In Transit" "Scheduled Delivery: Wednesday 12/05/2018 Estimated time: by End of Day" this information was updated on 12/06/2018 at 3:32PM. It is going to be tough to...

My package says "In Transit" "Scheduled Delivery: Wednesday 12/05/2018 Estimated time: by End of Day" this information was updated on 12/06/2018 at 3:32PM. It is going to be tough to travel back in time and wait the whole day to receive my package.

 – About 2 months ago.

Don't send christmas packages with UPS! My family got my present online and deliberatly checked the "This is a gift" option, which includes both a note and hiding of details of the package...

Don't send christmas packages with UPS! My family got my present online and deliberatly checked the "This is a gift" option, which includes both a note and hiding of details of the package contents from the recipient. And yet lo and behold I get a delivery email today from UPS that lists everything that's in the package. This isn't even the first time they've f*cked up, there's constant delivery delays and delivery guys who throw your package at the door.

UPS is consistent for being the worst mailing service to grace this planet.

 – About 2 months ago.

"Severe Weather Delay" it currently is and has been clear sky's,no wind and -3 in the city UPS is holding my package.... ups sucks
...

"Severe Weather Delay" it currently is and has been clear sky's,no wind and -3 in the city UPS is holding my package.... ups sucks

 – About 2 months ago.

They are delivering to the wrong address and don't wanna f%@king let me change the address and they can't cancel or reroute it for some reason.
...

They are delivering to the wrong address and don't wanna f%@king let me change the address and they can't cancel or reroute it for some reason.

 – About 2 months ago.

My package keeps being delayed while im in downtown Montreal.
Excuse is that the truck has too much package.....
I never ever eared such bullshit. I hate UPS...

My package keeps being delayed while im in downtown Montreal.
Excuse is that the truck has too much package.....
I never ever eared such bullshit. I hate UPS

 – About 2 months ago.

f%@k 'em where they breath!!!!!!!!...

f%@k 'em where they breath!!!!!!!!

 – About 2 months ago.

Also, one needs to put in perspective some of the complaints here too. I mean is cancer medicine being lost or organ shipments damaged or are most of these "I hope UPS dies" comments really...

Also, one needs to put in perspective some of the complaints here too. I mean is cancer medicine being lost or organ shipments damaged or are most of these "I hope UPS dies" comments really people complaining that their Wonder Bread is a day late.

 – About 2 months ago.

There's 7-billion humans on this planet. If only 6,000 of those were rotten human-beings. You'd be hard pressed to run into an A-Hole.

You see what I'm saying? ...

There's 7-billion humans on this planet. If only 6,000 of those were rotten human-beings. You'd be hard pressed to run into an A-Hole.

You see what I'm saying?

 – About 2 months ago.

If you think about it, UPS delivers on average 20-million packages a day. You can figure 20-25% of those packages are from Amazon or Amazon Third Party Sellers. That's 4-million a day, just from...

If you think about it, UPS delivers on average 20-million packages a day. You can figure 20-25% of those packages are from Amazon or Amazon Third Party Sellers. That's 4-million a day, just from Amazon alone. If Amazon keeps building out their delivery & air service as fast as they have been. That's an significant amount of revenue UPS will lose over the next decade.

It's also worth mentioning that 20-million packages a day, every single day and less than 6,000 complaints on this website. Sure not everyone mad comes here and posts. Also the System Operator weeds/deletes out a lot of attacking or vulgar comments.

Still, hundreds of billions of UPS packages went through their system since this site was founded and less than 6,000 complaints.

Pretty amazing if you think about it.

Just my 2-cents.

 – About 2 months ago.

Website written by someone's 10 YO.
Enter a field of info, hit enter, refreshes page. Another field, repeat.
Go to another tab to get more info and come back, the email has been...

Website written by someone's 10 YO.
Enter a field of info, hit enter, refreshes page. Another field, repeat.
Go to another tab to get more info and come back, the email has been wiped
and back to the start.
Obvious UPS don't want to hear from the public.

 – About 2 months ago.

1Z15Y92WP295202921 2 day shipping. Sourdough bread. Due 12/4.
Aint' got it. Mechanic breakdown, pah.
Bread don't keep, nor do plans to eat it with friends and supper.
Gets...

1Z15Y92WP295202921 2 day shipping. Sourdough bread. Due 12/4.
Aint' got it. Mechanic breakdown, pah.
Bread don't keep, nor do plans to eat it with friends and supper.
Gets worse every time we are doomed to use UPS.
Humbug.

 – About 2 months ago.

UPS sucks because terrible f%@king websites only give you the option for priority shipping that costs like 10$ but i want to play less and get standard shipping because i don't care when it gets...

UPS sucks because terrible f%@king websites only give you the option for priority shipping that costs like 10$ but i want to play less and get standard shipping because i don't care when it gets here

 – About 2 months ago.

I live in on the 2nd floor in a condo building. From my balcony I can see our parking lot clearly. I waited all day for a package to be delivered. I saw the truck drive into the parking lot. With...

I live in on the 2nd floor in a condo building. From my balcony I can see our parking lot clearly. I waited all day for a package to be delivered. I saw the truck drive into the parking lot. With phone in my hand waiting to buzz the UPS driver into my building...he didn't even get out of his truck. I watched him pull his little scanner out, press some buttons, put down his little scanner and start his truck up and drive off. Thought maybe that wasn't my package. 10 minutes later I get a b.s. First attempt made and nobody was home notification and that my package is being delivered to a UPS Drop Off location. I called 1-800-742-5877, gave them my tracking info, was transferred a couple times and the told I would receive a call back in an hour. Hour goes by, I call back. Same song and dance about receiving a call back. Some fast talking guy calls back with the standard b.s. sorry for the inconvenience speech the driver made a valid first attempt at delivery. I told him the security cameras pointing directly at the parking lot and the one over my building directory call box shows he didn't make any attempt at delivering anything. His sorry for the inconvenience got a little more sincere after that. And a promise that my delivery would be redirected to be delivered at my home. UPS a bunch of jerk offs.

 – About 2 months ago.

Amazon handed UPS millions in their success and what did UPS do? Make their service so bad Amazon is now taking it all away. ...

Amazon handed UPS millions in their success and what did UPS do? Make their service so bad Amazon is now taking it all away.

 – About 2 months ago.

All those lazy assed union emplyeee losing $ in UPS stock Tuesday. Maybe you should have actually tried to do the job,...

All those lazy assed union emplyeee losing $ in UPS stock Tuesday. Maybe you should have actually tried to do the job,

 – About 2 months ago.

As a pilot training Amazon air cargo pilots may I say - you’re about to get flushed, brown crap. Aw sorry about your stock. Boo boo. ...

As a pilot training Amazon air cargo pilots may I say - you’re about to get flushed, brown crap. Aw sorry about your stock. Boo boo.

 – About 2 months ago.

f%@king hate that it's been in transit for days now!!!!! Emergency delay is over a backlog which sums up to lost packages. f%@k this. ...

f%@king hate that it's been in transit for days now!!!!! Emergency delay is over a backlog which sums up to lost packages. f%@k this.

 – About 2 months ago.

Imagine a world that ups actually made a delivery on time or the day that actually promise, this is the 2nd day I love it how you call them and they make it seem like it’s coming like it’s not...

Imagine a world that ups actually made a delivery on time or the day that actually promise, this is the 2nd day I love it how you call them and they make it seem like it’s coming like it’s not f%@king coming today and the truck just f%@king drove past my house. Ups needs to be shut down how can a company with a 1 star rating still be in business why the f%@k does amazon still send packages through them. It’s f%@king ridiculous that they can lose a package that weighs 55 pounds. Ups f%@king sucks and should go out of business already.

 – About 2 months ago.

Package arrived at destination carrier facility Nov 29 Out for Delivery Nov 30th,Dec 1, Dec 3 and again today wonder if it will ever get delivered...

Package arrived at destination carrier facility Nov 29 Out for Delivery Nov 30th,Dec 1, Dec 3 and again today wonder if it will ever get delivered

 – About 2 months ago.

I went in to ship a package and their computer went "down" all of the sudden as soon as I walked in the door. UPS is a piece of crap company filled with pieces of crap run by pieces of crap. I...

I went in to ship a package and their computer went "down" all of the sudden as soon as I walked in the door. UPS is a piece of crap company filled with pieces of crap run by pieces of crap. I will make sure they NEVER! get a single penny of my money or my time@!

 – About 2 months ago.

FIVE YEARS AGO it was unheard of that any delivery company could take on UPS head to head. There was those merging, looking into goofy drone deliveries.

FIVE YEARS LATER it is a real...

FIVE YEARS AGO it was unheard of that any delivery company could take on UPS head to head. There was those merging, looking into goofy drone deliveries.

FIVE YEARS LATER it is a real threat that in 10-years AMAZON will be the new leader in air package delivery. FedEx & UPS leadership is old and outdated. All they care about is their own PERSONAL WEALTH. The salaried new hires today have very little chance to being involved in the company's 46 & 111-year old success respectively.

By 2025 AMAZON will be the new leader in the industry. The rats are jumping ship with the philosophy of every man/woman for themselves. Totally contradicting Smith & Casey's vision.

 – About 2 months ago.

Will UPS ever deliver every address in the lower 48 with all their services on all Saturday's in December?

I get nervous on last minute gifts shipped Prime 4-6-days before Christmas....

Will UPS ever deliver every address in the lower 48 with all their services on all Saturday's in December?

I get nervous on last minute gifts shipped Prime 4-6-days before Christmas. Saturday delivery would help. I don't live in Chicago or L.A.

Every customer needs Saturday delivery. Post office can deliver Sunday. UPS doesn't need to work Sunday. Just Saturday.

 – About 2 months ago.

They LOST my package!!!!!!! WHat a bunch of LOSERS! I bought an epic gaming PC, and these loSERS lost it! This is o frustrating I should be a gemr rnight now!...

They LOST my package!!!!!!! WHat a bunch of LOSERS! I bought an epic gaming PC, and these loSERS lost it! This is o frustrating I should be a gemr rnight now!

 – About 2 months ago.

I knew I wasn't going to be available if they showed up earlier in the day. (On a night schedule) So I paid the import fees as soon as they emailed me about it (29th), and instructed them to leave...

I knew I wasn't going to be available if they showed up earlier in the day. (On a night schedule) So I paid the import fees as soon as they emailed me about it (29th), and instructed them to leave it on the front door. (No signature was required)

Noon on the 30th they sent out a delivery notice, and 2pm they attempt delivery. Failed because "no one available to pay import fees". I honestly wasn't expecting the package to show up so soon, it would have been a great surprise. But I wasn't too upset to wait until the following monday.

Monday window comes and goes, 10pm I get an update that my package is delayed due to emergency/weather. No one else in my area having this problem, great.


I've had to pick up packages from them in the past because their drivers LOVE to mark stuff undeliverable. Once there was a sidewalk repair going on across the street, no road interference. And they said the delivery was blocked by construction. They never emailed me about it, and they had already "attempted" twice by the time I noticed.

They should give up on the last mile and just do pickup facilities at this point.

 – About 2 months ago.

If you're not already aware of this, most (if not all) major console video game releases come out on Tuesday. Anyone ordering a video game for delivery is supposed to receive it on Tuesday, the...

If you're not already aware of this, most (if not all) major console video game releases come out on Tuesday. Anyone ordering a video game for delivery is supposed to receive it on Tuesday, the same day it is released in stores. Well, that's not the case for me today. I have a YouTube channel with over 7 million subscribers who were promised a live stream show today to showcase this new game which was supposed to be delivered today. Thanks to a delay at UPS, this will not happen...no stream today. I was always wary of having my games delivered because of situations like this. Ultimately, this was my fault for trusting UPS to actually do their jobs. No more! ...and I thought FedEx had issues.

 – About 2 months ago.

Package was out for delivery all day. I waited and waited had a note on the door to knock on the window because the doorbell doesn’t work and the driver simply drove right pass my house and now my...

Package was out for delivery all day. I waited and waited had a note on the door to knock on the window because the doorbell doesn’t work and the driver simply drove right pass my house and now my package is missing with no information available. Good job ups for having the worlds worse service. How is this company still in business and why does amazon still work with them

 – About 2 months ago.

I love how they state the package will be delivered here by end of day today, I call in as it is now after drivers are off the street.

They first tell me that the roads were too bad to...

I love how they state the package will be delivered here by end of day today, I call in as it is now after drivers are off the street.

They first tell me that the roads were too bad to drive, it is plus 5 with no snow on the ground or has fallen all year.

I get transferred and then told that they put too many packages on the drivers truck so they couldn't deliver to my house.

I THEN get told that the package is going to be held at a UPS depot over an hour and a half away one way, and that I now have to come pick it up! Pretty sure I ordered delivery not for a half asses service.

 – About 2 months ago.

Delivery date was supposed to be Thursday November 29th (for a $1600.00 laptop). It didn't come. The next day I called and they told me it was on a truck for delivery. So I stayed home all day...

Delivery date was supposed to be Thursday November 29th (for a $1600.00 laptop). It didn't come. The next day I called and they told me it was on a truck for delivery. So I stayed home all day Friday. At about 5:30pm I called again, again they GUARANTEED me it was on a truck and will be delivered by the end of the day. By 11:00pm I went to the online customer service, they told me my revised delivery date was Monday, December 3rd.... Now it's Monday. I called twice, was guaranteed twice the package will be delivered by the end of the day. It's now 9:30pm and I have no package :(
On the website it says severe weather conditions are causing service delays. But the weather is just fine. When I call they say it's taking long because of volume. Not because of weather... UPS can't get anything straight. Worst part is that the package is a 40 minute drive from my house, but they won't let me go pick it up from them. f%@k UPS.

 – About 2 months ago.

UPS ignored my online signature release and refused to deliver the package because I wasn't home to sign it. What the f%@k is the point of having a pre-release form online if your shitty drivers...

UPS ignored my online signature release and refused to deliver the package because I wasn't home to sign it. What the f%@k is the point of having a pre-release form online if your shitty drivers just ignore it? Does UPS think our world revolves around them and that we all have the luxury of being able to sit on our hands during the work week while we wait at home for your unpredictable ass drivers to show up? 9/10 of us have full time jobs and will NEVER be home to sign for ANYTHING. UPS is a piece of shit and honestly hates its customers. If the end users had even a shred of choice in the matter of which shipping service were used, there'd be no question UPS would lose all of its business.

 – About 2 months ago.

Wondering why your call to a supervisor actually made your service worse? Because drivers punish customers who complain and take great pride in making your deliveries as obviously frustrating as...

Wondering why your call to a supervisor actually made your service worse? Because drivers punish customers who complain and take great pride in making your deliveries as obviously frustrating as possible without you being able to prove it’s intentional. There are no coincidences with a company that knows every address you’ve lived at, what you buy and so much more.

 – About 2 months ago.

How does awful UPS stay in business and pay such high salaries? Because you accept it. They bet every year they can lower the bar more and take home more $$ for treating you worse and you keep proving...

How does awful UPS stay in business and pay such high salaries? Because you accept it. They bet every year they can lower the bar more and take home more $$ for treating you worse and you keep proving them right.

 – About 2 months ago.

Calling UPS to complain? They spend $$$ to be sure you get a frustrating, useless experience and won’t bother again. No you can’t soeak to a person until you go through the automated system with...

Calling UPS to complain? They spend $$$ to be sure you get a frustrating, useless experience and won’t bother again. No you can’t soeak to a person until you go through the automated system with tracking even though you already know that info, then you’ll say “speak to a person” and you’ll hear another recording telling you agents can’t help you or tell you a delivery time. Then you’ll
route to India where “Sally” will put you on hold until you either hang up or wait to hear “do not worry it is coming soon.” UPS knows you’ll accept it and give up. The End.

 – About 2 months ago.

Why is UPS still not delivering your 2-3 late package even if Red AM until late day or night? Because businesses - even ground biz is more important to UPS than your silly residential next day air....

Why is UPS still not delivering your 2-3 late package even if Red AM until late day or night? Because businesses - even ground biz is more important to UPS than your silly residential next day air. And if they missed 10:30 AM (or noon really) they know you’ll demand a refund so you automatically just become another ground package that day,

 – About 2 months ago.

Jeff Bezos will gladly take your $ and tell you you have to accept lousy UPS. No you don’t. UPS IS going to waste your valuable time, and piss you off period so pick up your phone and tell Amazon...

Jeff Bezos will gladly take your $ and tell you you have to accept lousy UPS. No you don’t. UPS IS going to waste your valuable time, and piss you off period so pick up your phone and tell Amazon they can pay to have it shipped back or give it to you if it arrives eventually. You decide who you accept, period. Demand better.

 – About 2 months ago.

Paid Extra ForNex Day Air Saturday Delivery and they delay it as always.. like not joking EVERY time I order from Amazon and it goes UPS it's Delayed or lost. I LOATHE UPS!!!...

Paid Extra ForNex Day Air Saturday Delivery and they delay it as always.. like not joking EVERY time I order from Amazon and it goes UPS it's Delayed or lost. I LOATHE UPS!!!

 – About 2 months ago.

I constantly get "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll." This time I recorded 6 hours of front door video and...

I constantly get "Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll." This time I recorded 6 hours of front door video and now have proof that they are incompetent liars. My camera only records 25 min at a time so it required constant attention. Why they can't give a 10 minute alert like all of the others is, well, consistent with idiots.

 – About 2 months ago.

I receive about ten packages a day to multiple addresses in different cities by all the shipping companies. I have told my suppliers I won’t do business with them if they ship UPS to me again.. the...

I receive about ten packages a day to multiple addresses in different cities by all the shipping companies. I have told my suppliers I won’t do business with them if they ship UPS to me again.. the other day I had to deal with a new company that ships UPS only. I told them I would allow one package but if I come back I won’t accept UPS again. The funny thing is that one package (shipped to a new town I haven’t had all the previous trouble with) showed out for delivery yesterday but never came. I called them at around 8pm and they promised me it was still coming that day (after 20 minutes on hold). I waited until one AM and they never came. Saturday came by and they showed it was loaded onto the truck again and it was out for delivery.. around 6pm I called them again because it still hadn’t come and they again promised me it would be delivered today. An hour later and now it shows delivery rescheduled until Monday!!! See UPS didn’t say “Gee, we screwed these people on Friday so we will deliver their packages first on Saturday” because they just don’t care! This is why I tell my suppliers if they screw up and send something UPS I will have to decline it because I need to show them there are consequences to using a poor quality company that doesn’t care about customer service. I spend thousands a month with Amazon too and my account holds a lot of clout there.. when they ship UPS and the packages don’t come on time they refund my money and let me keep the items.. I’ve made about $250 in the last two weeks alone.. I do that so they too can start to see there are consequences to using this wretched company!

 – About 2 months ago.

People here say. They'll never use UPS again. If I order a Roomba on Amazon Prime, then Amazon ships it via a carrier of their choice.

How do you guys go about banning UPS being used...

People here say. They'll never use UPS again. If I order a Roomba on Amazon Prime, then Amazon ships it via a carrier of their choice.

How do you guys go about banning UPS being used on sites such as Amazon? I realize you could contact Amazon and ask, but I personally don't see them being able to never use UPS services. Especially if you're an avid Prime customer.

 – About 2 months ago.

Package has spent the last 4 days in Phoenix. I'm in San Antonio. What the f%@k?...

Package has spent the last 4 days in Phoenix. I'm in San Antonio. What the f%@k?

 – About 2 months ago.

UPS sucks because no matter how you type in your address, they’ll make up an excuse to say something is missing/wrong...even though I saw the guy arrive in front of my house, mess around with the...

UPS sucks because no matter how you type in your address, they’ll make up an excuse to say something is missing/wrong...even though I saw the guy arrive in front of my house, mess around with the packages for a few minutes, then leave without even putting in an InfoNotice card on my mailbox. They don’t even try. Not even a phone call because as customer service told me “they are not obligated to call you. If they do, it’s out of consideration”. I wish amazon would let you choose which company to deliver with since we are paying for the Prime service annually 😡 I only trust USPS

 – About 2 months ago.

I do not trust UPS to deliver packages to correct ;location. that could be address or PO box- multiply times we have received items drop off at our door steps that suppose to go to entirely different...

I do not trust UPS to deliver packages to correct ;location. that could be address or PO box- multiply times we have received items drop off at our door steps that suppose to go to entirely different address - not one item but up to three items with the same address- the answer I have read from the spoke hole on line of UPS is" We deliver thousands of packages and letters daily- well then it the large image of this, what should be required is the percentages of mis-deliver items that owners can put on line so everyone can read the screw ups from UPS- The airlines were force to fess up on luggage never making it to the correct location that was checked in to be delivered too- - myself I am still waiting from 1989 for the family luggage to arrive from its world tour of 40 plus yrs - airline company apparently are still looking for it - just like OJ is looking for the murderer/s who killed his wife and the brown guy. but back to wrong delivery. this should be mandated since its the tax payers who pay for the outrageous system to keep it afloat. as i am adding this as of 11/2018 todate we have had over 15 packages delivered to us that go to others.

 – About 2 months ago.

Package scheduled for delivery on Thursday. Late trailer arrival missed a connection and caused a 1 day exception delay. Took almost a day to get a new scheduled delivery date (Friday). Package was...

Package scheduled for delivery on Thursday. Late trailer arrival missed a connection and caused a 1 day exception delay. Took almost a day to get a new scheduled delivery date (Friday). Package was then scheduled to deliver Friday Afternoon and was shown as "Out for Delivery". When it didn't get delivered I got another exception notice changing the delivery to Friday evening. When it didn't arrive by 8, I got yet another notice saying my delivery would be delayed by another day, even though the package had been shown as out for delivery. Guess the driver got tired and went home! I understand that this is a busy time ($$$) for UPS, but shouldn't they know how long it takes to load/unload trailers, get them from point A to point B, and then drive a route and deliver a truck load of boxes? If you are pushing your people so hard that they can't complete scheduled routes, that's just wrong. Get more conservative in your delivery estimates and give your people a break! Or just hire more people. You don't need a degree in Rocket Surgery to load and unload boxes, so temps are available.

 – About 2 months ago.

They claim they tried to deliver my package at 10:52PM, but there are no footprints in the snow. ...

They claim they tried to deliver my package at 10:52PM, but there are no footprints in the snow.

 – About 2 months ago.

The worst shipping company ever! Its like they teach their asshole drivers to mark a package delivered when they are running late and plan to drop it off the next day...

The worst shipping company ever! Its like they teach their asshole drivers to mark a package delivered when they are running late and plan to drop it off the next day

 – About 2 months ago.

Go to hell UPS I will make it my mission in life to dissuade other businesses to dump you, you're not a delivery service you're a package hostage menace of incompetence and impotence. You cost...

Go to hell UPS I will make it my mission in life to dissuade other businesses to dump you, you're not a delivery service you're a package hostage menace of incompetence and impotence. You cost me insane time and $$ every damn time I have to deal with you.

 – About 2 months ago.

Doraville GA UPS, UPS Red package by 10:30 AM, 5 PM still waiting and having to waste the whole night now too to sign for it. I couldn't hate you more UPS. Entire day off wasted watching the front...

Doraville GA UPS, UPS Red package by 10:30 AM, 5 PM still waiting and having to waste the whole night now too to sign for it. I couldn't hate you more UPS. Entire day off wasted watching the front door and your crappy, cheap India call centers are more useless than you are. Make sure the execs get several million though.

 – About 2 months ago.

This ridiculous company has lost me thousands of dollars by delivering my packages late. I hate them and I refuse to use them any longer. UPS you suck and your customer service is horrific!...

This ridiculous company has lost me thousands of dollars by delivering my packages late. I hate them and I refuse to use them any longer. UPS you suck and your customer service is horrific!

 – About 2 months ago.

UPS I will have the pleasure tomorrow of cancelling your ultra shitty service for all six of our firms locations. Our clients no longer accept any UPS service after so many lost, stolen and...

UPS I will have the pleasure tomorrow of cancelling your ultra shitty service for all six of our firms locations. Our clients no longer accept any UPS service after so many lost, stolen and chronically late non-deliveries. You suck worse than the USPS did in the 80's. DHL is a luxury upgrade to your lousy service.

 – About 2 months ago.

I will liking persons calling the UPS to having service to know of course we love to have the call! We are place you on a brief hold and make some tea or watching of Netflix until you hang up. Often...

I will liking persons calling the UPS to having service to know of course we love to have the call! We are place you on a brief hold and make some tea or watching of Netflix until you hang up. Often we listen to your frustration on speaker to laugh and share with others. Oh what a good time. Please to be calling soon!

 – About 2 months ago.

UPS has so many customers calling about late, lost or miserable service that you are told THREE times by recording before transfer to India that nobody will help you by phone. Meaning? Don't...

UPS has so many customers calling about late, lost or miserable service that you are told THREE times by recording before transfer to India that nobody will help you by phone. Meaning? Don't bother our Indian call center - they don't know and don't care either.
Shame on your for expecting UPS to do anything they guarantee.

 – About 2 months ago.

DORAVILLE Georgia UPS is the worst UPS hub of any delivery service I've ever heard of. By far. They literally can't deliver a single package on time or even on the day it should be. Yeah...

DORAVILLE Georgia UPS is the worst UPS hub of any delivery service I've ever heard of. By far. They literally can't deliver a single package on time or even on the day it should be. Yeah unionize - look how great it is for UPS. They'll put this trash company out of business.

 – About 2 months ago.

UPS RED to Doraville GA UPS station isn't by 10:30 AM after you pay $120 to these incompetent morons, it means OOOPS late plane again, we'll be there by 8 PM maybe. HOW DO YOU STAY IN BUSINESS...

UPS RED to Doraville GA UPS station isn't by 10:30 AM after you pay $120 to these incompetent morons, it means OOOPS late plane again, we'll be there by 8 PM maybe. HOW DO YOU STAY IN BUSINESS when you fail literally every package Doraville UPS???

 – About 2 months ago.

UPS can suck the lard out of my ass, how tf is it that i ordered something on Amazon on monday same day i ordered on evike and of course amazon pulls thru first with delivery and i have to wait till...

UPS can suck the lard out of my ass, how tf is it that i ordered something on Amazon on monday same day i ordered on evike and of course amazon pulls thru first with delivery and i have to wait till monday for my evike stuff because of ups

 – About 2 months ago.

Very slow moving business. Will never use it again....

Very slow moving business. Will never use it again.

 – About 2 months ago.

I live on a very busy street in Brooklyn NY with a high school on one end and a subway station entrance on the other. The short-sighted UPS driver allowed the seasonal worker to leave a door notice...

I live on a very busy street in Brooklyn NY with a high school on one end and a subway station entrance on the other. The short-sighted UPS driver allowed the seasonal worker to leave a door notice the stated my name and the words, "BEHIND TRASH". My package is gone.

 – About 2 months ago.

Such an ass company. I roll my eyes whenever I find out they're the ones delivering my package. Always a delay. I live in Oregon and my package is from California. Is it really going to take one...

Such an ass company. I roll my eyes whenever I find out they're the ones delivering my package. Always a delay. I live in Oregon and my package is from California. Is it really going to take one whole week?

 – About 2 months ago.

Been waiting all day for my infusion medication which cost $25,262, it's been out for delivery since 9:44 AM. Called CVS Specialty to have the package intercepted by a local courrier and of course...

Been waiting all day for my infusion medication which cost $25,262, it's been out for delivery since 9:44 AM. Called CVS Specialty to have the package intercepted by a local courrier and of course UPS cannot contact the driver. Meds were shipped "overnight critical delivery gauranteed" lol, looks like it's time to switch back to FedEx.

 – About 2 months ago.

Was supposed to receive my package today...it's been out for delivery since 2:03 am...just received a notice that there was a delivery exception...called and the customer service rep in Bangladesh...

Was supposed to receive my package today...it's been out for delivery since 2:03 am...just received a notice that there was a delivery exception...called and the customer service rep in Bangladesh that I spoke with said it was because the driver scanned and took the package but my delivery area is not on their route...how is that even possible? UPS = incompetence

 – About 2 months ago.

"Out for Delivery" then "In Transit" then "Out for Delivery" then "In Transit" then...... Who knows?...

"Out for Delivery" then "In Transit" then "Out for Delivery" then "In Transit" then...... Who knows?

 – About 2 months ago.

Because I ordered a roof rack for my move out of state, UPS delivered half of the packages the first time and lost the second half.

Amazon then resent the order next day with UPS which...

Because I ordered a roof rack for my move out of state, UPS delivered half of the packages the first time and lost the second half.

Amazon then resent the order next day with UPS which told me they can't deliver because of bad weather. I now have one day left at this house and still no $400 roof rack.

UPS priority over night = about one week.

 – About 2 months ago.

Because my package was just received in Los Angeles, and they told me my ground shipping would be received yesterday (in the east coast)....

Because my package was just received in Los Angeles, and they told me my ground shipping would be received yesterday (in the east coast).

 – About 2 months ago.

How does UPS get away with their horrible service, system and driver attitude? Why are we all putting up with it? I switched my Black Friday orders to UPS due to the Canada postal strike situation and...

How does UPS get away with their horrible service, system and driver attitude? Why are we all putting up with it? I switched my Black Friday orders to UPS due to the Canada postal strike situation and am regretting this soooo much. Have to cancel my weekend trip with my Mom that she has been really looking forward to, in hopes I can secure delivery of a number of expensive purchases that I cannot afford to miss. My tracking says signatures are required but UPS customer service say the sellers did NOT pay for the extra security of signatures and so they can't stop their driver from dropping the packages wherever. The tracking said laptop would be delivered next week, but shows up today. No signature, driver just left it out on front in full view. Fortunately I ran home on a whim, and found it. The next item will be delivered today by 7 according to tracking, which was just updated now.....at 10 pm. Huh? Did call customer service and got nothing but circle talk...I had this experience a few years ago with a very rude and inflexible UPS driver who refused to leave a large box of specially ordered merchandise, because he couldn't 'find' anyone to accept it. The delivery address was a staffed public building, and we were specifically waiting for the delivery. It took 5 attempts and each time he simply drove by, then left saying there was 'no one there'. Eventually a local business got involved and we were able to retrieve there, but not before several threats that our delivery items would end up in Sault Ste. Marie or some way out of the way place where 'undeliverables' go. How could I have forgotten that and booked UPS again!!! Why does a company like this survive? Surely we all, and the huge delivery industry, is worth more and better!

 – About 2 months ago.

UPS should stand for U People Suck!!! 2 days I've been waiting on a delivery!!! Their tracker states the package was "Out for Delivery" then mid day goes back to stating "In...

UPS should stand for U People Suck!!! 2 days I've been waiting on a delivery!!! Their tracker states the package was "Out for Delivery" then mid day goes back to stating "In Transit". This happened twice already. Its BS!!!!!

 – About 2 months ago.

f%@k u UPS all I’m trying to do is print out a return order form for something I bought that was the wrong size. Turns out it’s impissible and I’m stuck here printing out blank pages cause u...

f%@k u UPS all I’m trying to do is print out a return order form for something I bought that was the wrong size. Turns out it’s impissible and I’m stuck here printing out blank pages cause u f%@kers can’t get ur shit together. Adidas pick someone better, and f%@k u UPS.

 – About 2 months ago.

UPS has no means for recipients to comment on unsatsfactory delivery where the driver lies about the status of a delivery.
UPS may ignore you but they are less likely to ignore the business...

UPS has no means for recipients to comment on unsatsfactory delivery where the driver lies about the status of a delivery.
UPS may ignore you but they are less likely to ignore the business that uses them to deliver to you.
Contact whoever is paying UPS for their services and ask them to go after UPS.

 – About 2 months ago.

Why can't UPS deliver EVERY SATURDAY in ALL 50-STATES in December? ...

Why can't UPS deliver EVERY SATURDAY in ALL 50-STATES in December?

 – About 2 months ago.

I hate UPS so much. I ordered something last week and got 2-day shipping. Guess how long it's been... 6 days. UPS has to be the worst shipping company ever. Triple the time of what I paid for? How...

I hate UPS so much. I ordered something last week and got 2-day shipping. Guess how long it's been... 6 days. UPS has to be the worst shipping company ever. Triple the time of what I paid for? How sh*tty could a company get? F*ck UPS, never ordering from them again.

 – About 2 months ago.

Reason # 5,714 why UPS will always be #2.

Can't get their sh*t together with tracking. Every single thing I have ordered this year that gets shipped by UPS always comes between 1-3...

Reason # 5,714 why UPS will always be #2.

Can't get their sh*t together with tracking. Every single thing I have ordered this year that gets shipped by UPS always comes between 1-3 days later than they initially said.

Package is going to Manchester NH from NY. Why the hell does it have to sit in Chelmsford for 2 days? I order something that Fedex delivers I get it next day from NY, NJ, MD, DE....WTF?

http://i66.tinypic.com/339rubk.jpg

 – About 2 months ago.

So had some car parts sent through worldwide expedited from Japan, normally takes 3-5 days. Apparently there was some missing paperwork and after a 2 day back and forth between the shipper and UPS...

So had some car parts sent through worldwide expedited from Japan, normally takes 3-5 days. Apparently there was some missing paperwork and after a 2 day back and forth between the shipper and UPS turns out UPS just misplaced the paperwork. Things finally got straightened out and I had an export scan on Sunday 11/25 and a scheduled delivery date of 11/29. Then it changed to 11/30. Now it is 12/3 and it just keeps sitting more than 24 hours at each stop. There is no sense of urgency by UPS at all even though they screwed up. Two weeks of shipping, a duck in a rowboat would be faster. YOU SUCK UPS!

 – About 2 months ago.

"Uhhh yeah man this yeah UPS." Can you dial a phone number and drool that into the phone like Tone Loc on Fentanyl? Are you Tone Loc on Fentanyl? Doraville GA UPS is hiring leaders like you!...

"Uhhh yeah man this yeah UPS." Can you dial a phone number and drool that into the phone like Tone Loc on Fentanyl? Are you Tone Loc on Fentanyl? Doraville GA UPS is hiring leaders like you! Get paid to touch other peoples junk and tell them Yeah man, this yeah UPS. Start today!

 – About 2 months ago.

I was supposed to receive my package 2 yesterday, today the delivery truck came to my street, i was able to see it from my home, IT LEFT WITHOUT DELIVERING MY f%@kING PACKAGE. I called customer...

I was supposed to receive my package 2 yesterday, today the delivery truck came to my street, i was able to see it from my home, IT LEFT WITHOUT DELIVERING MY f%@kING PACKAGE. I called customer service 3 times and they did nothing, still waiting for my package to be delivered in the slowest way possible :)

 – About 2 months ago.

Amazon is now delivering our packages and we haven't seen a UPS truck in weeks. No more packages thrown 30 feet into our front door. No more feces trucks driving past us without stopping to...

Amazon is now delivering our packages and we haven't seen a UPS truck in weeks. No more packages thrown 30 feet into our front door. No more feces trucks driving past us without stopping to deliver already late packages. Hope you go bankrupt UPS. You deserve it.

 – About 2 months ago.

I ordered a 2000$ laptop and was super anxious about it, because i had the whole week full and only one day free. After i saw that it will come Wednesday i cleared all of my week so i could have that...

I ordered a 2000$ laptop and was super anxious about it, because i had the whole week full and only one day free. After i saw that it will come Wednesday i cleared all of my week so i could have that one day free. I even called them, requesting the driver to call me when he reaches the building because you need a chip to enter. The Customer support service said they have sent the message so i was left assured. When the time comes, i look out of my window seeing the UPS truck coming and the driver went outside, picked up the stuff, went to the door, looked around, and then went back to the truck and started going away. Furious, i call to ask WTF happened, and customer support told me that they never have sent a message, and that the package will come tomorrow since i was not on the place. So now my whole work week is ruined because i needed this laptop for work, and i totally cannot even get it now since work from very early to very late, and all the UPS stores where they can leave the packages are closed. So f%@k UPS and their lying customer service and their lazy ass drivers!

 – About 2 months ago.

Get to know your UPS fellers

https://m.youtube.com/watch?v=jzoxzxKTNmI...

Get to know your UPS fellers

https://m.youtube.com/watch?v=jzoxzxKTNmI

 – About 2 months ago.

I ordered a expensive ass calculator and a switch game they marked both as delivered and i only f%@king received my switch game.....

I ordered a expensive ass calculator and a switch game they marked both as delivered and i only f%@king received my switch game..

 – About 2 months ago.

I don't know what to do anymore. My AncestryDNA kit from Amazon claims it was shipped UPS but the third party seller has no tracking and it's been 30-days. Now almost daily it's cheaper...

I don't know what to do anymore. My AncestryDNA kit from Amazon claims it was shipped UPS but the third party seller has no tracking and it's been 30-days. Now almost daily it's cheaper online somewhere but sit on my hands waiting for this kit.

Seller won't e-mail back, Amazon chat person claims refund coming. So, I wait a week and no refund. Get on again and either call or chat and same thing. They tell me something is not correct with this seller and I tell them all UPS packages have tracking and this one doesn't according to my orders and I "should of received it by Nov. 9th".

I know this is more of an Amazon fault than UPS, but how could they tell so many buyers that they shipped all these out UPS but really have not.

It's just frustrating.

 – About 2 months ago.

My packages were due to arrive 2 days ago. still have not arrived. They must be backed up for the holiday season again....

My packages were due to arrive 2 days ago. still have not arrived. They must be backed up for the holiday season again.

 – About 2 months ago.

I clicked their link to get a 40% discount on a package weighing less than 10 lbs. to ship from Texas to California. I went with ground for the lowest price but ended up paying over $38 and waited...

I clicked their link to get a 40% discount on a package weighing less than 10 lbs. to ship from Texas to California. I went with ground for the lowest price but ended up paying over $38 and waited for over a week. They charged my credit card twice on the day it shipped and again a third charge on the day it was received. Their virtual assistant and phone robots run you around in circles. I tried to call but of course those lazy bastards are not in at 8:30 AM.

 – About 2 months ago.

How much does it cost to ship a 63lb package from Spokane,Washington to Clearwater, Florida with a value of $200 and how many days will it take to get there regular mail??? The size of the box is...

How much does it cost to ship a 63lb package from Spokane,Washington to Clearwater, Florida with a value of $200 and how many days will it take to get there regular mail??? The size of the box is about 20 inches long, 24 inches high and about 14-16 inches wide.

Thank you if anybody knows. UPS website was not working for me.

 – About 2 months ago.

I f%@kING HATE UPS SO f%@kING MUCH I LITERALLY WANT TO SCREAM MY HEAD OFF JUST THINKING ABOUT THOSE SLEESY f%@kS GODDDDDDDD. I had 4 boxes that I sent, $600!!!!!!!!!!! 3 came and they were in...

I f%@kING HATE UPS SO f%@kING MUCH I LITERALLY WANT TO SCREAM MY HEAD OFF JUST THINKING ABOUT THOSE SLEESY f%@kS GODDDDDDDD. I had 4 boxes that I sent, $600!!!!!!!!!!! 3 came and they were in herendous conditions. The 4th never came, they told me that my BRAND NEW UNOPENED bottle of olive oil got busted. HOW f%@kING HARD CAN YOU BE THROWING A BOX AROUND TO BUST A NEW BOTTLE OF OLIVE OIL?!?!?!?!?! So they told me that they were just going to send it back to my house in Florida BUT NOW I HEAR THAT THEY f%@kING DESTROYED IT AND EVERYTHING INSIDE OF IT!!!!!! There was a mother f%@king $300 jacket in there and atleast $400 worth of other stuff. I’m literally so mad I want UPS to get wiped off the planet. IM EIGHTEEN YEARS OLD WITH NO f%@kING MONEY NO ONE HELPS ME PAY FOR SHIT ITS ALL ON ME, I CANT AFFORD TO HAVE 25% OF WHATS VALUABLE DESTROYED.