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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 5,567 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 1 Day ago.

Ever had a Tracking # that UPS can't locate? [[>>> UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days....

Ever had a Tracking # that UPS can't locate? [[>>> UPS could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days. Please verify your information.]]

Of course this tracking number is a day old, and the vendor verified that this shipped, so why can't UPS locate a number that THEY GENERATED???

Absurd.

 – About 2 days ago.

It's well known that UPS sucks and that they don't really give a crap, but does anyone have a better solution????...

It's well known that UPS sucks and that they don't really give a crap, but does anyone have a better solution????

 – About 2 days ago.

They really sucks, whenever I have a minor things happen during shipment, call center kick the ball said need to do it online and the sucks UPS mychoice website just like an endless loop, I never get...

They really sucks, whenever I have a minor things happen during shipment, call center kick the ball said need to do it online and the sucks UPS mychoice website just like an endless loop, I never get one time successful make through it

 – About 3 days ago.

UPS Sucks. It's a matter of fact for many people that got screwed by UPS over years of poor service. I was charged additional $16.70 after the delivery to $27.39 that I have already paid. The...

UPS Sucks. It's a matter of fact for many people that got screwed by UPS over years of poor service. I was charged additional $16.70 after the delivery to $27.39 that I have already paid. The package was not a cardboard box, but a large shipping bag with irregular shaped plastic item inside. Total weight 5 pounds. It went from FL to NJ. If I knew the total cost beforehand, I wouldn't use UPS at all. I will try my best not to give them anymore of my shipping business.

 – About 3 days ago.

They suck - They delivered 2 boxes to the totally wrong address - they knew it. We lost important personal items.


BUT THEY DONT CARE!!!!!!!!!!...

They suck - They delivered 2 boxes to the totally wrong address - they knew it. We lost important personal items.


BUT THEY DONT CARE!!!!!!!!!!

 – About 4 days ago.

I LOVE THIS PAGE. So here's my issue... I am going to school in Canada, but I live in the US. My mom decided to send me a nice care package, that A. Cost $60 dollars to send, and B. there were...

I LOVE THIS PAGE. So here's my issue... I am going to school in Canada, but I live in the US. My mom decided to send me a nice care package, that A. Cost $60 dollars to send, and B. there were duties on it worth $30, so that totals to $90 dollars for a tiny package. I get that the $30 in duties is not UPS' fault, but like the other $60 totally is. BUT THAT'S NOT MY BIG ISSUE. MY ISSUE is that they sent my package, and expected to collect the duties on site. WHO THE FREAKING HELL IS AT HOME FOR THE TWO MINUTE WINDOW THEY ARE DELIVERING THE PACKAGE?! Let me answer that, no one. So then they won't give me the package unless I pay. So I went online to pay, but of course, I had to register and make an account which was 500 years long to do. Then afterwards, they have NO PLACE TO PAY. Mind you, I am a university student, not some 80-year-old trying to figure out how to use their website. My page gets directed so many times until I finally decide to call them. After finding a million freaking phone numbers, all of which are NOT for paying the stupid duties, I reach a line that says their OFFICES ARE CLOSED! So I wait like a good child until their offices open, and I finally get to talk to someone, only to be transferred four different times! I HATE UPS, THIS IS A RIDICULOUS EXPERIENCE, AND THEY NEED TO FIX EVERYTHING ABOUT THEIR COMPANY BECAUSE THEY STINK. WHOEVER THEIR WEB TEAM IS SHOULD GO THROUGH SOME GOOD ASS TRAINING BECAUSE THEY NEED TO LEARN HOW TO FIX THEIR WEBSITE. Well that made me feel a little better. Thanks guys for creating this!

 – About 5 days ago.

I genuinely hate this company. I had a package which required a signature. It was sent to my house. The only time they would deliver it was at 11 AM when I was at work. Finally, they said I could...

I genuinely hate this company. I had a package which required a signature. It was sent to my house. The only time they would deliver it was at 11 AM when I was at work. Finally, they said I could pick it up, but I had to drive 3 hours to some UPS place that was located inside of an inner city ghetto. I hate UPS.

 – About 5 days ago.

UPS wants more money from me. I paid at door with Visa. They sent a bill for brokerage fees, so I call oh no worries we will cancel that Great ! THEN forward 8 weeks North American receivables...

UPS wants more money from me. I paid at door with Visa. They sent a bill for brokerage fees, so I call oh no worries we will cancel that Great ! THEN forward 8 weeks North American receivables Services says I owe $ 18 RE: UPS Brokerage. I have been on welfare for 2 months now due to cancer f%@k YOU UPS

 – About 5 days ago.

The first delivery attempt, I was home and heard no bell. I only knew there was an attempt because that was the status online. No notice was left. I e-mailed and called UPS. The person I spoke with...

The first delivery attempt, I was home and heard no bell. I only knew there was an attempt because that was the status online. No notice was left. I e-mailed and called UPS. The person I spoke with said, yes, they would contact the dispatcher and let the person know to leave the package in front of the door. She said they would call me. I asked, why, I'm only requesting the package to be left? She said, they'll call me. Okay. They called and left a message confirming that the package is coming and the driver is six stops away. I did not hear any door bell. The package was not dropped off. A "missed you" notice was left behind. Amazon does this so well. UPS, not so much. The package is for a single roll of regular Scotch tape. What a waste of time!

 – About 5 days ago.

God damn f%@king UPS takes five days to deliver a package where DHL took one....

God damn f%@king UPS takes five days to deliver a package where DHL took one.

 – About 5 days ago.

I was suppose to get a package today, however instead of coming into the complex the lazy ass driver dropps it off at a ups store across the street from me and now I have to get transportation to go...

I was suppose to get a package today, however instead of coming into the complex the lazy ass driver dropps it off at a ups store across the street from me and now I have to get transportation to go get it! I can't drive so this is not cool, the f%@kers can pay for my transportation costs too!

 – About 1 Week ago.

expecting a package tomorrow, but the last update was wednesday in new jersey. i am in phoenix...

expecting a package tomorrow, but the last update was wednesday in new jersey. i am in phoenix

 – About 1 Week ago.

do you now why they use brown because their full of shit.first package broke seller sent another it was broke also. driver said not his problem no care attitude i told him to get off property he...

do you now why they use brown because their full of shit.first package broke seller sent another it was broke also. driver said not his problem no care attitude i told him to get off property he walked towards me like he was going to try something that would have been his big mistake mma stun gun try it it will be up your ass you will see more brown

 – About 1 Week ago.

Oh and if you don't want me handling packages coming down my belt at night then get me people that want to work....

Oh and if you don't want me handling packages coming down my belt at night then get me people that want to work.

 – About 1 Week ago.

Stay the hell off my driveway!...

Stay the hell off my driveway!

 – About 1 Week ago.

Sent frozen birthday dinner to my son via UPS next day air guaranteed to be delivered by noon today- just defrosted enough to put in oven. Package last scanned at “destination” station at 12:20...

Sent frozen birthday dinner to my son via UPS next day air guaranteed to be delivered by noon today- just defrosted enough to put in oven. Package last scanned at “destination” station at 12:20 pm. It is now 10:30pm and package is still showing “destination scan”. And still shows “ontime” for delivery today. UPS will NOT even update to show a delay!!! Who is UPS kidding??? Some UPS driver is having a wonderful birthday dinner at my expense. I am so freaking mad!!

 – About 1 Week ago.

day 1: driver called me and asked me if i was home, i said no and to leave it with my landlord at my apartment. does not speak to landlord, walks to my door and leaves a note that they will try again...

day 1: driver called me and asked me if i was home, i said no and to leave it with my landlord at my apartment. does not speak to landlord, walks to my door and leaves a note that they will try again tomorrow
day2: ups driver left a note at my apartment building that a delivery was attempted and only walked in the front door

unbelievably bad....

 – About 1 Week ago.

A female ups driver left her bloody tampon at my front door....

A female ups driver left her bloody tampon at my front door.

 – About 1 Week ago.

Had a passport sent from Portland Oregon the Bellingham Washington next day early am 'guaranteed'. After it didn't show up (so I couldn't cross the boarder), because it was in...

Had a passport sent from Portland Oregon the Bellingham Washington next day early am 'guaranteed'. After it didn't show up (so I couldn't cross the boarder), because it was in California???? and didn't make a plane (pretty sure it was a UPS plane) I was told it could be there the next morning. That would do me any good so I told them to send it back to the UPS store it was shipped from. They told me I would have to contact the store and have it re-routed. They could get it to the original delivery address the next day but to re-route it, they couldn't deliver it for 2 days. So now I can't even ask for a refund until it shows up back at the original locations and pick it up myself. Yes UPS does truly SUCK!!!!!

 – About 1 Week ago.

Deliveries never happen smoothly. We've had major issues with overnight shipping on critical proposals. Driver delivers neighbors stuff to our house on a weekly basis (it's less distance to...

Deliveries never happen smoothly. We've had major issues with overnight shipping on critical proposals. Driver delivers neighbors stuff to our house on a weekly basis (it's less distance to our house, so he must want us to complete the delivery to save time). Customer service options are very poor, and never resolve our issues. We've had to opt to pick up packages because it is such a major hassle to receive a delivery.

We will never use UPS for our business ever again.
When shopping online, we will not purchase if shipping is via UPS.

 – About 1 Week ago.

IHate UPS!!! absolute the worst. For five years more than 70% of our package has arrived opened and retapped. The driver is very nosey and has made my wife very uncomfortable. We have logged too many...

IHate UPS!!! absolute the worst. For five years more than 70% of our package has arrived opened and retapped. The driver is very nosey and has made my wife very uncomfortable. We have logged too many complaint to count, had internal reviews which always have some lame excuse. My wife was so concerned about the driver , she actually bought a German shepherd who is a huge teddy bear , but looks mean. Well that lead to an "aggressive dog" complaint from UPS, despite the dog rarely being outside and never bitten of attack anyone. Yes, he barks - he is a dog. So now they refuse to deliver and reroute everything to a local UPS for pickup. Well this sounds like a great idea but they never let us know when we have a package because the driver doesn't give the store our contact information. As such all the packages either spoil or get return. My son has allergies and carries and EPI-pen which comes on ice 24 delivery . It was there for 10 days before found and obviously spoiled. Despite all of this UPS doesn't give a shit and refuses to police their own employees and drivers. I really think the driver is related to his supervisor and that's the issue.

Answer?? Maybe us FEDEX

 – About 1 Week ago.

There's just no other way of saying this. UPS is the absolute worst mail carrier servicing Pittsburgh and it's surrounding area. ...

There's just no other way of saying this. UPS is the absolute worst mail carrier servicing Pittsburgh and it's surrounding area.

 – About 1 Week ago.

Stupid tracking system. what the hell do they want. another ignorant program designed by unqualified ignorant people....

Stupid tracking system. what the hell do they want. another ignorant program designed by unqualified ignorant people.

 – About 1 Week ago.

UPS managed to lose a very large box with over $500 worth of garments in it! It is EXTREMELY suspicious that UPS seems to lose AT LEAST one case of garments per week, and we have determined that these...

UPS managed to lose a very large box with over $500 worth of garments in it! It is EXTREMELY suspicious that UPS seems to lose AT LEAST one case of garments per week, and we have determined that these boxes are disappearing from the downtown Los Angeles distribution centers - they are NOT being sent to incorrect addresses, in fact they are not even making it to our local truck. I hope that the UPS distribution center gremlins are enjoying their new clothes. We can't get UPS to do their job and deliver our goods, but at least we are providing clothing to their (apparently) starving (and shady) distribution center employees.
Merry Early Christmas you bastards.

 – About 2 weeks ago.

Ordered a mattress online, and the box was scheduled to be delivered on Saturday. Even though I signed up through UPS to receive notifications for all my packages, I did not receive any notifications...

Ordered a mattress online, and the box was scheduled to be delivered on Saturday. Even though I signed up through UPS to receive notifications for all my packages, I did not receive any notifications today. I finally checked with my tracking number only to discover a message saying there was something wrong with the address. I have received many, many packages at this address from UPS, Amazon, FedEx, and USPS. I called the useless customer service number. I was informed that a message would be sent to the control center, but they won't be open until Monday. I live in a retirement community, and we have a concierge who receives packages for the tenants. I think the driver had something else to do or decided the box was too heavy. UPS SUCKS.

 – About 2 weeks ago.

next day air shipping and i got the parcel with 5 days ground shipping lol, dogshit!!!...

next day air shipping and i got the parcel with 5 days ground shipping lol, dogshit!!!

 – About 2 weeks ago.

Whoever said 2-day shipping turns into 5 was completely accurate!...

Whoever said 2-day shipping turns into 5 was completely accurate!

 – About 2 weeks ago.

get notice that the item that to be delivered on the 7th has to be picked up at an access point. when I went to the access point my package was not there. I was told I would have to wait until monday...

get notice that the item that to be delivered on the 7th has to be picked up at an access point. when I went to the access point my package was not there. I was told I would have to wait until monday to pick up my item from the access point when the driver decides to not deliver to my address and skip out on doing their f'n job. UPS is not just as worthless as the USPS. Amazing that the people who do Amazon Flex are more reliable

 – About 2 weeks ago.

Lazy? Hate their job? Bad attitude? Envious of others? Impatient?? L A Z Y ????

No respect in return to the UPS drivers in my neighborhood..We just moved in and have had the absolute...

Lazy? Hate their job? Bad attitude? Envious of others? Impatient?? L A Z Y ????

No respect in return to the UPS drivers in my neighborhood..We just moved in and have had the absolute worst UPS service.

 – About 2 weeks ago.

I got delivery just fine today, but I found in my driveway a UPS power of attorney that must have fallen from the truck. I have tried fir an hour to get a phone number or anything so I can try and...

I got delivery just fine today, but I found in my driveway a UPS power of attorney that must have fallen from the truck. I have tried fir an hour to get a phone number or anything so I can try and let the driver know I have it, but it is IMPOSSIBLE to get a HUMAN ON THE PHONE!!!! Their Customer Service is CRAP!!!!

 – About 2 weeks ago.

Ups access points only exist so the drivers can be lazy and like about attempted home deliveries....

Ups access points only exist so the drivers can be lazy and like about attempted home deliveries.

 – About 2 weeks ago.

What happened? I used to have problems with FedAches on every delivery. Now, UPS are the fu©kUPS! Brand names don't mean sh t anymore!?...

What happened? I used to have problems with FedAches on every delivery. Now, UPS are the fu©kUPS! Brand names don't mean sh t anymore!?

 – About 2 weeks ago.

Portland, Maine.

**All UPS Store shipments are guaranteed if loss or damage occurs. If it's like you said & you paid & they packed. It's all on them. If you box it and you create...

Portland, Maine.

**All UPS Store shipments are guaranteed if loss or damage occurs. If it's like you said & you paid & they packed. It's all on them. If you box it and you create a label and drop it by. It's investigated by UPS and determined in your favor or not. Yet, if The UPS Store did it all. It's all on them.

 – About 2 weeks ago.

I think that, just in general, the idea of having to wait at your house all day because they can't give you a f%@king reasonable estimated delivery time is absurd and maddening. Took half a day...

I think that, just in general, the idea of having to wait at your house all day because they can't give you a f%@king reasonable estimated delivery time is absurd and maddening. Took half a day off work to wait for a package. It got out for delivery at 9 am. Currently, it is almost 6pm and not only do I have no package, but the delivery "time" is "by the end of the day", which literally means "by whatever f%@k o'clock our driver is done today". It's almost as disgusting as the general lack of competetion that exists in the shipping world. f%@k UPS.

 – About 2 weeks ago.

I shipped a package with $1100 declared value (paid extra for that declared value) from the UPS Store in Portland, Maine to Washington state. 10 days after its targeted arrival date, the UPS tracking...

I shipped a package with $1100 declared value (paid extra for that declared value) from the UPS Store in Portland, Maine to Washington state. 10 days after its targeted arrival date, the UPS tracking site reports that the package arrived at a different site with the package empty of its contents. UPS claims that they then destroyed the empty package, but they have the audacity to claim at the same time that the packaging for the item was inadequate. The UPS store in Portland packed the item for me--I paid them to do that. They insist that they packed the item properly and that UPS damaged the package. So I am left hanging in the middle and have to sue both of them in small claims court.

In my opinion, UPS is truly disgusting operation.

 – About 2 weeks ago.

UPS lost my turntables that they were supposed to deliver for repairs. Months pass by and I had to contact them of the whereabouts of my turntables. They said they couldn't find the package and...

UPS lost my turntables that they were supposed to deliver for repairs. Months pass by and I had to contact them of the whereabouts of my turntables. They said they couldn't find the package and are acting like it was not their fault. Now I'm out of my turntables and I want to take this to the department of consumer affairs. They should be ashamed of themselves. Never have I seen such incompetence from a supposedly professional company.

 – About 2 weeks ago.

Hope they see this 5th delivery in 6 months DELAYED FOR OVER A f%@kING WEEK... every time i order something with a battery in it they push it thru these shitstains and im f%@king sick of it ..

Hope they see this 5th delivery in 6 months DELAYED FOR OVER A f%@kING WEEK... every time i order something with a battery in it they push it thru these shitstains and im f%@king sick of it ..

I have stopped ordering from ANYONE that forces me to use this shit storm of a company ..

If they cant ship it fedex or usps i just dont order the product ...

f%@k the seller and f%@k them ... the seller doesnt have to wait a week or 5 for payment but i do to get a new f%@king phone?


People should seriously boycott anyone involved with this company this is insane and in most cases we arent given a choice ....

DEMAND SHIPPING CHOICES!!!!!!!

 – About 2 weeks ago.

I am so f%@king mad at UPS right now . just because I forgot to put the unit number of my apartment the first time, my delivery has been postponed for at least a week now. what the ACTUAL f%@k ! I...

I am so f%@king mad at UPS right now . just because I forgot to put the unit number of my apartment the first time, my delivery has been postponed for at least a week now. what the ACTUAL f%@k ! I SWEAR ON MY LIFE, this is the last time I'm shipping with UPS

 – About 2 weeks ago.

Was supposed to receive a tiny package on Wednesday, it was UPS ground because anything else was ridiculously expensive. Now I know why... Due to "severe weather", the date was pushed back to...

Was supposed to receive a tiny package on Wednesday, it was UPS ground because anything else was ridiculously expensive. Now I know why... Due to "severe weather", the date was pushed back to Monday...Oh, but wait, Monday's Labor Day, so what was supposed to be delivered LAST MONTH is now "out for delivery" on Tuesday but STILL hasn't been delivered. UPS will NEVER receive any more business from me or my two companies I own, EVER AGAIN.

 – About 2 weeks ago.

screw ups...

screw ups

 – About 2 weeks ago.

im getting to be a regular on here guess they just cant deliver a package anymore without pissing you off this time it said on Friday morning part for my suv was loaded on truck and out for delivery...

im getting to be a regular on here guess they just cant deliver a package anymore without pissing you off this time it said on Friday morning part for my suv was loaded on truck and out for delivery so I went ahead and tore apart suv so I could get it put on then dose not come called said they decided to wait and deliver on Tuesday since mon is labor day now I got no transportation fo 3 day weekend honestly ups you do suck worse than any other carrier except maybe dsl if I want anything else online ill make sure they don't use ups before I buy it or they can keep it if they do

 – About 2 weeks ago.

I didn't know 2 days shipping actually meant 5. They're breaking the laws of physics; it's not a crime, but it really should be....

I didn't know 2 days shipping actually meant 5. They're breaking the laws of physics; it's not a crime, but it really should be.

 – About 2 weeks ago.

I feel like UPS isn't listening to our concerns here.

Do you feel like that too? ...

I feel like UPS isn't listening to our concerns here.

Do you feel like that too?

 – About 2 weeks ago.

I want to have anal sex with a man...

I want to have anal sex with a man

 – About 3 weeks ago.

Waiting all day long for a package - mattress. From 9:30am to 9pm.. this is ridiculous. I can't lift or move the mattress myself..hence waiting for these idiots to deliver. Why isn't there...

Waiting all day long for a package - mattress. From 9:30am to 9pm.. this is ridiculous. I can't lift or move the mattress myself..hence waiting for these idiots to deliver. Why isn't there a competitor to put them out of business? They need to add GPS to their trucks so that people can get real-time updates on delivery & not waste their time waiting. Absurd

 – About 3 weeks ago.

Overnight delivery to Rapid City SD. Right. This is the second day and nothing. So now I'm stuck here at this truck stop until probably Tuesday because the UPS won't operate on " Labor...

Overnight delivery to Rapid City SD. Right. This is the second day and nothing. So now I'm stuck here at this truck stop until probably Tuesday because the UPS won't operate on " Labor Day" cost me now thousands on a penalty for late delivery of my load. What a POS company. Thank you very much NOT for your outstanding service.

 – About 3 weeks ago.

Shipper's address for me is correct! We have lived at this address for 13 years & only started having problems with packages being delivered by UPS two months ago. Problem is with THEIR...

Shipper's address for me is correct! We have lived at this address for 13 years & only started having problems with packages being delivered by UPS two months ago. Problem is with THEIR (UPS's GPS system, Harrisburg Dispatcher, and THEIR Driver). THEIR customer service system & reps apparently don't have a way to deal with delivery problems where UPS is at fault. When I finally was able to talk to an agent they kept insisting that my package (containing parts for my Washing Machine) could not be delivered as addressed, that the street address didn't exist. They actually accused me of not knowing my actual address. The only solution they offered was for us to pick up our packages at the dispatch office; a 60 mile round trip. Since we're disabled we have a lot of packages delivered every month and certainly are not up to traveling like that to get our stuff. FedEx & USPS don't have any problems. The companies that we place our orders with don't give us an option to choose which shipper we want them to use. Their error will cost us over $200 since our washing machine can't be fixed now as scheduled & we'll have to hire help to get our laundy done! I still don't know what I'm going to do about everything else we order online!!

 – About 3 weeks ago.

These dumbasses need to pay a 10,000 dollar fine each time they take someone's money and fail to deliver on overnight, second day or any 'premium' service. They would be out of business in...

These dumbasses need to pay a 10,000 dollar fine each time they take someone's money and fail to deliver on overnight, second day or any 'premium' service. They would be out of business in 15 minutes, and they deserve to be. If your package isn't broken, it will be late or more likely both. I can't count how many times I have paid for second day or overnight only to have whatever show up 4 to 5 days later with no apology, no customer service, no caring at all. I don't understand why our awesome government doesn't step in and make the a**holes keep the commitments they gladly take your money for. Oh wait...payoffs...This company is a disgrace but you can bet your ass their top execs are raking it in.

 – About 3 weeks ago.

This stupid company--UPS-- had no particular time to deliver package and they pretty much expect their customers waiting for the package all day long at home. Because of this I have missed my package...

This stupid company--UPS-- had no particular time to deliver package and they pretty much expect their customers waiting for the package all day long at home. Because of this I have missed my package pretty much most of the time. When I call their customer service, they even yelled at me that its customer's fault not at home when they attempted to deliver the package and they did attempt. I REALLY HOPE one day this company and their stupid employees are all replaced by fully automated delivery robots, which can accommodate customers need better. We all know that that kind of era is coming soon. Those idiots will be out of jobs and may be disappearing from this earth.

 – About 3 weeks ago.

They say they tried to deliver my package when I am home all day long waiting for them. This happens every single time. They are too lazy to take the elevator up to deliver it....

They say they tried to deliver my package when I am home all day long waiting for them. This happens every single time. They are too lazy to take the elevator up to deliver it.

 – About 3 weeks ago.

UPS driver brought a clearly damaged package, leaking profusely as one its contents was punctured (wax remover solution), into a place of business, thru a lobby, up a full flight of stairs and then up...

UPS driver brought a clearly damaged package, leaking profusely as one its contents was punctured (wax remover solution), into a place of business, thru a lobby, up a full flight of stairs and then up to the front desk of the recipient. Carpet on stairs and upstairs totally destroyed. Lobby tile stained. Should I even bother calling to file claim or just lawyer up?

 – About 3 weeks ago.

Slow. Shitty...

Slow. Shitty

 – About 3 weeks ago.

I've been trying to get my package for 3 weeks and everytime the sender resends the order, delivery is not even attempted and sometimes is said to be refused but an access locker can't refuse...

I've been trying to get my package for 3 weeks and everytime the sender resends the order, delivery is not even attempted and sometimes is said to be refused but an access locker can't refuse a package. Today the same order is misdelivered which is try number 3 for the same package I've been sent for 3 weeks. No resolve through customer service

 – About 3 weeks ago.

Today UPS denied my package that I had sent to one of their stores THAT THEY TOLD ME TO SEND TO. Now my package is over a thousand kilometers away from me and they refuse to refund me. They did not...

Today UPS denied my package that I had sent to one of their stores THAT THEY TOLD ME TO SEND TO. Now my package is over a thousand kilometers away from me and they refuse to refund me. They did not ever call me to even let me know it had arrived before they sent it all the way back. Customer service has not been helping at all.

 – About 3 weeks ago.

They should go under. Ordered a number of packages. Only UPS failed to get their things here on time. The one package showing as delivered on time was not. Spent hours trying to get to bottom of...

They should go under. Ordered a number of packages. Only UPS failed to get their things here on time. The one package showing as delivered on time was not. Spent hours trying to get to bottom of it. They lied and lied. Said I refused it. Said I didn't answer call. Said it was damaged so they could not deliver it. Told me it was at UPS center and I could come pick it it, then said it was on a truck.

After all of that, they delivered it late today undamaged. I just refused it. Which means loss to vendor as well as stress and loss to me as I had to buy another to meet a deadline on a house video shoot.

 – About 3 weeks ago.

UPS will not deliver a package to a building.

The same driver will leave a "no one home" notice. Then drops off the package at the neighborhood pickup point.

He just...

UPS will not deliver a package to a building.

The same driver will leave a "no one home" notice. Then drops off the package at the neighborhood pickup point.

He just doesn't want to carry such a heavy package. (30 lbs, less than half of their max) and intentionally lies.

There is a REASON they are known as "Brown". What else do you know is brown that is crap?

 – About 3 weeks ago.

I have a PC in transit the tracking said it left California last week. Now they're telling me that it's gonna be delayed to severe weather conditions. The only alert on their site for delays...

I have a PC in transit the tracking said it left California last week. Now they're telling me that it's gonna be delayed to severe weather conditions. The only alert on their site for delays is frickin Hawaii! I'm not sure what their problem is. They're saying now that the tracking is telling them it's in California. I'm pissed that my package hasn't left the state it shipped from last week according to them. Not to mention what kind of business is only open 2 hours a day?3-530. I'm going to the office to raise hell about it today since they told me it would be in this morning on the shipping information and on the phone. When I called earlier today the reps are useless and can't help you fix anything. I'd rather drive to California from New York to get my package then wait for them to manhandle it and have it arrive later than it should.

 – About 3 weeks ago.

I have had so many bad experiences with UPS. Upon doing an internet search, I find that I'm not alone. Amazing how they are still in business. To top it off, they're closed on Monday for Labor...

I have had so many bad experiences with UPS. Upon doing an internet search, I find that I'm not alone. Amazing how they are still in business. To top it off, they're closed on Monday for Labor Day? Really? In a 24/7/365 American capitalist economy??? This isn't New Zealand!!!

 – About 3 weeks ago.

An example of why unions don't work well in a free market American capitalistic economy. They don't care about their number one priority and that is their customers. When you call their...

An example of why unions don't work well in a free market American capitalistic economy. They don't care about their number one priority and that is their customers. When you call their customer service number, it's IMPOSSIBLE to get through right away. You have to punch in tracking numbers or via voice to get to speak to someone. They have the worst customer friendly policies. I hope their business comes crashing and burning down. Their customer service reps have no power to solve any problems. They put you on hold 10+ minutes without checking back frequently to give you a status. They barely understand English. They ignore their 10-15% (maybe up to 30%) of the problem shipments. I would never use this company.

 – About 3 weeks ago.

Parts for my broken refrigerator supposed to be delivered today 8/29/2018. Tracking says it’s being delayed in Michigan for severe weather conditions. Just looked at weather bug. NO weather anywhere...

Parts for my broken refrigerator supposed to be delivered today 8/29/2018. Tracking says it’s being delayed in Michigan for severe weather conditions. Just looked at weather bug. NO weather anywhere close. Total BS!!!

 – About 3 weeks ago.

I have a gate across my driveway. This is to keep trespassers from driving down my driveway to my house (yes this happens more than you’d think). The gate is only latched, never locked or made...

I have a gate across my driveway. This is to keep trespassers from driving down my driveway to my house (yes this happens more than you’d think). The gate is only latched, never locked or made to look locked; it is just simply a deterrent. No animals have access to my driveway, and there are no dogs around the house. My UPS driver chooses to leave everything piled by the road. Calling UPS, leaving delivery instructions in the UPS MyChoice site, nothing has changed this drivers’ apathetic behavior. What is worse, is he delivers to my neighbor’s porch, which is 2x the distance from the road and also has a gate... but theirs is automatic and requires a code. So I finally met my UPS driver after he delivered packages to my neighbor’s porch and was preparing to unload nearly 20 massive boxes shipped from my employer next the road in front of my gate (and just before a colossal rain storm to boot). When asked about delivering to the porch he said that UPS has a rule about opening and closing gates... and I asked about how he was able to deliver to my neighbor’s porch without opening a gate. He clarified that UPS has a rule about ‘closing’ gates... which is total BS, because that never stopped my previous driver from opening and closing my gate to leave deliveries on my porch for the previous 4 years... I asked this new driver if I needed a $5000 gate system in order to receive the same quality customer service that is extended to my neighbor... he said yes. So, basically, my UPS driver is a lazy elitist... because only rich people deserve good customer service. What is worse, I left multiple tips for him on my porch if he delivered to it... but he never did it, so he never found the envelopes with the tips.

 – About 3 weeks ago.

"Oh yes sir or miss, I am promised you we to get having your missing packing bringing you so very so fast! My family, uncles and I are all weeping that you suffer so misfortune again! You trust...

"Oh yes sir or miss, I am promised you we to get having your missing packing bringing you so very so fast! My family, uncles and I are all weeping that you suffer so misfortune again! You trust me, BOB SMITH, I am taking the care for you!" Yeah thanks UPS.

 – About 3 weeks ago.

Can you say "Yeah, UPS." CONGRATULATIONS! You are qualified to be a Supervisor in Doraville, Georgia! Start today!!!!!...

Can you say "Yeah, UPS." CONGRATULATIONS! You are qualified to be a Supervisor in Doraville, Georgia! Start today!!!!!

 – About 3 weeks ago.

Legal documents not delivered. UPS customer service says package is in kentucky. UPS.com says it is in Florida. It was supposed to be in houston. 8 calls to customer service. Nobody in Manila seems...

Legal documents not delivered. UPS customer service says package is in kentucky. UPS.com says it is in Florida. It was supposed to be in houston. 8 calls to customer service. Nobody in Manila seems to care. They promise Georgia will call. Georgia never does. Have to send another set of documents via Fedex. They will get all my business from now on. **** this company!

 – About 3 weeks ago.

The ups drivers in doraville Georgia are stealing packages containing sex toys...

The ups drivers in doraville Georgia are stealing packages containing sex toys

 – About 3 weeks ago.

UPS Supervisors calling "yeah man, this UPS." No wonder you can't deliver a box to an address. ...

UPS Supervisors calling "yeah man, this UPS." No wonder you can't deliver a box to an address.

 – About 3 weeks ago.

DORAVILLE GEORGIA - keep on stealing and/or throwing our packages away, marking delivered when you never came near our area. All being documented and all will go to police or local news....

DORAVILLE GEORGIA - keep on stealing and/or throwing our packages away, marking delivered when you never came near our area. All being documented and all will go to police or local news.

 – About 3 weeks ago.

DORAVILLE UPS - package after package goes missing, show on truck for delivery then nothing. Driver never even stops. 230 days of security cam video to prove it. 4th call since last night to ask UPS...

DORAVILLE UPS - package after package goes missing, show on truck for delivery then nothing. Driver never even stops. 230 days of security cam video to prove it. 4th call since last night to ask UPS senior sup to call us - nothing. Zero. How is this legal???

 – About 3 weeks ago.

UPS cannot survive with service this bad. They cost me money to replace packages they lose and not a single customer rep can bother to call - nine lost packages = thief or dishonest UPS staff period....

UPS cannot survive with service this bad. They cost me money to replace packages they lose and not a single customer rep can bother to call - nine lost packages = thief or dishonest UPS staff period.

 – About 3 weeks ago.

Ninth package marked delivered yesterday in three months that is nowhere to be found, NINE. UPS could give a rats ass. Neither do the 'customer service' people in New Dehli who promise...

Ninth package marked delivered yesterday in three months that is nowhere to be found, NINE. UPS could give a rats ass. Neither do the 'customer service' people in New Dehli who promise Doraville GA supervisor will call, not one every does.

 – About 3 weeks ago.

UPS never f%@king leaves my packages at the door even when I sign the slip. Called and they said “it’s at the carrriers discretion”. Then WHY GIVE ME THE HOPE THAT THEY WOULD LEAVE IT??? I live...

UPS never f%@king leaves my packages at the door even when I sign the slip. Called and they said “it’s at the carrriers discretion”. Then WHY GIVE ME THE HOPE THAT THEY WOULD LEAVE IT??? I live in the city and get things delivered because I don’t want to walk twenty minutes carrying a shelf. Now I have to go to the service center and spend money when these things were supposed to be FREE SHIPPING. I would literally pay money every time I order something to avoid ever using this shit pile of a company ever again in my life.

 – About 3 weeks ago.

I want to know if ups will deliver adult diapers to my grandmother....

I want to know if ups will deliver adult diapers to my grandmother.

 – About 3 weeks ago.

A female ups driver urinated on my lawn....

A female ups driver urinated on my lawn.

 – About 3 weeks ago.

A ups drivers used a stun gun on my 10 pound poodle. What a son of a bitch
...

A ups drivers used a stun gun on my 10 pound poodle. What a son of a bitch

 – About 4 weeks ago.

My commercial account was suspended for late payment. I misplaced the bill. It happens and I got all paid up but was 1 week late. 5 weeks later, I try to ship something but my account was still...

My commercial account was suspended for late payment. I misplaced the bill. It happens and I got all paid up but was 1 week late. 5 weeks later, I try to ship something but my account was still suspended! After speaking with the UPS Acct Dept, I learn that I have to personally request that my account be re-instated! WTF! My account was automatically suspended, so shouldn't it have been re-instated automatically?!?

 – About 4 weeks ago.

UPS Ground took 7 business days, downgraded it from 6 to 7 a day after it shipped. It actually arrived at the distribution hub in my metro area at 5 business days, but they deliberately held it until...

UPS Ground took 7 business days, downgraded it from 6 to 7 a day after it shipped. It actually arrived at the distribution hub in my metro area at 5 business days, but they deliberately held it until it was 7 days. Customer service on the phone was no help. Also, the UPS delivery guy doesn't show up on my street until 6pm-ish, which is about 3 hours after USPS is done with my street. Ridiculous.

 – About 4 weeks ago.

Summerville SC
TRACKING SAYS THE DELIVERED TO MY DOOR. I WAS HOME BUT NO PACKAGE. START A LOST PACKAGE REPORT. UPS SAYS THEY CONFIRMED IT WAS DELIVERED. DAYS LATER THEY SAY HEY CHECK WITH YOUR...

Summerville SC
TRACKING SAYS THE DELIVERED TO MY DOOR. I WAS HOME BUT NO PACKAGE. START A LOST PACKAGE REPORT. UPS SAYS THEY CONFIRMED IT WAS DELIVERED. DAYS LATER THEY SAY HEY CHECK WITH YOUR NEIGHBOR. THEY DONT HAVE IT. THEN TRACKING SHOWS OUT FOR DELIVERY. I THOUGHT IT WAS CONFIRMEDTO BE AT MY HOUSE. ANYWAY, NOW THEY SAY THEY TOOK IT TO 5073 INSTEAD OF 5074, MY ADDRESS. RETARDS. WILL NOT ACCEPT UPS AS A SERVICE ANYMORE. OH HEY STILL DONT HAVE MY PACKAGE

 – About 4 weeks ago.

UPS constant delivers to the wrong address, doesn’t honor my ups my select preferences and constantly requires I pick up packages from the store. If I wanted to drive to pick up my stuff I would...

UPS constant delivers to the wrong address, doesn’t honor my ups my select preferences and constantly requires I pick up packages from the store. If I wanted to drive to pick up my stuff I would have went to a store to buy it

 – About 4 weeks ago.

Call UPS.

"We don't accept that type of credit card to pay for your made-up, bullshit C.O.D. and import charges over the phone."

Literally everyone under the...

Call UPS.

"We don't accept that type of credit card to pay for your made-up, bullshit C.O.D. and import charges over the phone."

Literally everyone under the f%@king sun does, but okay. So what are my options?

"We accept cheque at the door?"

I have cash, credit and debit.

"We don't accept those."

What f%@king universe is this?

Walks to bank hoping to f%@k that the motherf%@king UPS guy doesn't show up to deliver while I'm out getting him a cheque.

Get to bank. Ask for a single cheque.

"We actually don't do cheques anymore."

I beg your f%@king what?

"We stopped carrying cheques since no one uses them. The best we can do is order a package of 150 of them to be printed and then mailed to you, but that takes about a month and costs $65."

...

Calls UPS for the third time this morning asking them what they expect me to do.

"Get the bank to issue you a bank-drought."

A f%@king what?

"A bank-drought."

Like... the bank has run dry?

"I don't know sir. I've never heard of it either. It just says on my screen that this is what I am supposed to say to you since UPS doesn't actually give a f%@k enough about its customers or employees to grant me a working understanding of our systems."

Oooooooooooooooo-kaaaaaay.

Goes back in to tell bank lady that UPS wants a "bank-drought", whatever that is.

"I have never heard of that."

f%@king f%@k I'm about to go Michael Douglas "Falling Down" on f%@king everyone right now.

"Did you mean a bank draft?"

What the f%@k is that?

"It's like a cheque. But shittier and more outdated than even cheques."

So you don't carry cheques because they're outdated but you can issue me this even more outdated thing?

"Yes. Also they cost $10."

f%@k you.

"f%@k you too sir."

Clicks one button, prints off thing-that-is-exactly-like-a-cheque-but-somehow-isn't-a-cheque-but-also-costs-ten-f%@king-dollars.

"How much is it for?"

...Holy shit I actually don't know. They never once told me that information.

Calls UPS again.

"It's going to be at least $10."

That is not an amount. What do I put on the "bank-drought"?

"We won't know until the package arrives."

I'm going spend my entire life working on a time machine because my sole purpose in this universe is to go back in time to forego intervening with any atrocity, dictatorship or genocide, and head straight to murdering the creator of UPS to prevent the grossest anguish ever inflict upon humanity.

I f%@king hate you, UPS.

"We f%@king hate you too, sir."

I need to know what the amount is.

"Well do you have the tracking number?"

No I am at the bank asking for things you told me to ask for that do not exist.

"Well do you have the InfoNotice number?"

No I am at the bank asking for things you told me to ask for that do not exist.

"Well then I cannot help you, sir."

I want to die.

"We at UPS understand your frustration, sir."

I should f%@king hope so, UPS. I can hear you orgasming to my pain now. Why are you like this? What did I ever do to you?

Goes home.

On my door there is a slip saying I ower $57.64 for not receiving my package.

UPS guy came and went.

Mind is slipping.

Humanity fading.

Empathy gone.

Call in again.

"We can issue an alert to the driver that you are home and awaiting the package but it will take between 24-48 hours for the message to be receive."

How in the f%@k...

...In the age of technology...

...Where I have a robot that cleans my floors while I am at work... Where I wear a watch that tells me how my heart, sleep and health are doing... Where in my pocket I have a device that is connected to every other human being on Earth and allows me to communicate telepathically and silently and instantly with each of them, and also carries with it a connection to the entire breadth and depth of human knowledge...

How...

In this day and age...

...Do you have a messaging system that is usurped by a f%@king tin can on the end of string?

Goes back to the bank.

Existence nestled comfortably on the fence between "homicidal" and "suicidal".

Just gimme the f%@king made-up expensive cheque thing please.

"Okay sir, but for how much?"

Holyf%@kingshitIleftmyslipathomeanddonotremembertheexactamount. Itwasinthefifties. Thelatefifties. Wasitfiftysevensixtyfour? Noyoucannottrustyourmemorywhenyouarestressedlikethis. Ohmygodwhatthef%@kdoIdo.

Make it for $60.

"Is that the exacty amount that UPS wants?"

I don't f%@king know. I don't care. They're receiving a tip for their excellent service. I love UPS. UPS only hurts me because I deserve it. If only I were a better customer they wouldn't hurt me like this. I do this to myself. UPS loves me. It's not UPS's fault that I make UPS so angry. I just need to be better. It's my fault. Mine. Please don't call the cops. I have a black eye because I fell down the stairs. UPS doesn't hit me. I promise. I'm just clumsy. I should pay attention more. If I overpay them I overpay them because I am stupid. It's all my own fault.

So now I am home. Waiting in silence. Not doing anything of enjoyment because I know that the second I walk away from my door, this motherf%@ker in brown shorts is going to lightly caress my door and call it "knocking" and sprint back to his f%@king truck and peel out before I even get to the door. This motherf%@ker is going to claim he "rang to doorbell", but we have no doorbell. The dude probably pressed a leaf of a nearby tree so he could claim "I thought it was a doorbell. It looked like a doorbell."

I have to go to the bathroom but I cannot. If I leave being withing five feet of this door I will not hear the soft touch of this man grazing my door with his pinky finger. That's what UPS calls "knocking". I am probably going to soil myself waiting for this package.

I have been at this door waiting for hours. I am so hungry. I need to eat. But I cannot. If I walk the 11 feet over to the kitchen I might not make it to the door before the UPS man summons the powers of the Great Ancient Ones to harness the power of teleportation so that he can disappear before I arrive. I cannot eat because I worry that the light gentle crinkle of any packaging might drown out the sound of the UPS delivery-butterfly "loudly" fluttering against my door when it brings me this package.

I have sat at this door for what feels like millennia. This is my existence now. This is what my purpose is. UPS desires this of me. It is written by UPS, for lo, it is mine destiny.

I will die here on the inside of my front door. That is my fate.

I am growing tired.

I want only but peace and to rest.

This is my final resting place now.

This is how it is meant to be.

It is my time now.

Remember me.

Remember me for the package that could have been.

 – About 4 weeks ago.

UPS lost $450 dollar speakers....

UPS lost $450 dollar speakers.

 – About 4 weeks ago.

Years ago I once had a FIREARM (handgun) being returned to me after a warranty repair by the manufacturer left in the bushes in front of my house by UPS despite the box having an obvious (RED...

Years ago I once had a FIREARM (handgun) being returned to me after a warranty repair by the manufacturer left in the bushes in front of my house by UPS despite the box having an obvious (RED lettered) "ADULT SIGNATURE REQUIRED" label on it.

It rained that day and the box sat in a puddle, OK not a biggie it did not soak for more than a couple of hours. But, just imagine a kid founding it, open the box and (even though it had no ammunition in it) a neighbor seeing the kid with a gun who then called the PD, and the kid got shot by the officer?

UPS's reply to my phone call? "You got the item, no loss no foul" I was furious and insisted I speak with a manager, with the same results. I then demanded that I speak with a union rep and I finally got someone (who may have had kids to worry about) who said I could file a formal complaint and the driver would be formally reprimanded.

The pressure on the drivers to complete deliveries is more than irresponsible, clearly it is negligent, may be illegal AND is certainly dangerous. After that incident I always request that shippers use anything but UPS and when I do have something even something as harmless and replaceable as a bicycle part, I cringe knowing that drivers regularly stand on boxes being shipped (I have personally seen this) to access other boxes being delivered.



 – About 4 weeks ago.

Shipped a box from MPLS. to CA. It was in perfect shape when it left our building. The box was heavy duty with handles. It came back to our warehouse in a different box and the part was dented and...

Shipped a box from MPLS. to CA. It was in perfect shape when it left our building. The box was heavy duty with handles. It came back to our warehouse in a different box and the part was dented and plastic pieces everywhere! Somebody dropped it or tossed it down some stairs! And when we send our stuff with UPS we are paying them to take care of it and get it to the destination just like it was when we ship it! I talked to a lady at customer service (Maria) and she stated that they are not responsible for the damages! Well that's a bunch of BS! Checking out FedEx!!

 – About 1 Month ago.

Stole/lost a $5500 pc containing not just a vast amount of tech and software, but also my university work and personal work.

Yes backups were made, and shipped with the computer.

Stole/lost a $5500 pc containing not just a vast amount of tech and software, but also my university work and personal work.

Yes backups were made, and shipped with the computer.

I am sender and recipient. (Overseas new home)

No attempt even made at contact or delivery. I am f%@king heartbroken and just want that entire company to hurt. Badly.

Utterly pathetic excuse for customer services, faux apologies and inept investigations department. They simply do not care.

 – About 1 Month ago.

I had a package due for delivery with signature confirmation. They never knocked on my door, nor did they leave a notice, yet the tracking says "1st attempt made". I ended up spending the...

I had a package due for delivery with signature confirmation. They never knocked on my door, nor did they leave a notice, yet the tracking says "1st attempt made". I ended up spending the entire day calling UPS a total of 4 times, and having employees fumble around and fail at their jobs. Eventually, I got a promise from a supervisor that an arrangement had been made with the driver to come back and deliver it. Instead, the driver decided to f%@k off and drive back to the hub!

 – About 1 Month ago.

UPS leaves $2000 signature required packages at my door without getting any signatures....

UPS leaves $2000 signature required packages at my door without getting any signatures.

 – About 1 Month ago.

UPS did one attempted delivery to my apartment and then said they'd deliver to an access point. I tried to go to that access point 3 different times and it wasnt there. THEN they say they failed...

UPS did one attempted delivery to my apartment and then said they'd deliver to an access point. I tried to go to that access point 3 different times and it wasnt there. THEN they say they failed to deliver to the access point and that counts as the second attempt. NOW theyre saying theyre going to return to sender after TWO attempts (not really) and they wont let me change my options to have it redelivered to my apartment. I WORK NIGHTS!! I was asleep one time and my package gets sent back to Italy. I have tried to contact customer support but no one is responding!!!

 – About 1 Month ago.

I've called and asked for my order to be delivered to me on several occasions and they keep promising me they will call me when the driver is on route but never do I've gotten the same damn...

I've called and asked for my order to be delivered to me on several occasions and they keep promising me they will call me when the driver is on route but never do I've gotten the same damn promise but no action has been taken care of I'm sick of them saying well madam we will help you so to get your order to you nope I deal with the same shit each day I'm tired of explaining my damn self over and over again when they say well can't you walk there no it's called delivery for a damn reason I didn't ask for it to be picked up at their damn location they make decisions without consulting me who the f%@k gives the right to make that decision without contacting me first I paid for my shit I want it end of discussion.

 – About 1 Month ago.

We must support president trump...

We must support president trump

 – About 1 Month ago.

Trump is going to go after ups. Thank God for trump...

Trump is going to go after ups. Thank God for trump

 – About 1 Month ago.

I saw the UPS truck outside my house, The truck stops. The guy gets out looks around and gets back in the truck, Then my tracking said the address was wrong (The address was correct). The second day...

I saw the UPS truck outside my house, The truck stops. The guy gets out looks around and gets back in the truck, Then my tracking said the address was wrong (The address was correct). The second day the exact same thing happens.

 – About 1 Month ago.

It's for my convenience that my package was dropped off at pickup site after 1 delivery attempt!...

It's for my convenience that my package was dropped off at pickup site after 1 delivery attempt!

 – About 1 Month ago.

The weather in Texas is hot and sunny. Ups has used operAting conditioning as an excuse. Why do they do that? There is no severe weather
...

The weather in Texas is hot and sunny. Ups has used operAting conditioning as an excuse. Why do they do that? There is no severe weather

 – About 1 Month ago.

Tell me how a package sent to Pennsylvania ends up delivered and signed for in Delaware? Do they hire people that can read or do they just drop stuff off anywhere they feel convenient for them! ...

Tell me how a package sent to Pennsylvania ends up delivered and signed for in Delaware? Do they hire people that can read or do they just drop stuff off anywhere they feel convenient for them!

 – About 1 Month ago.

Suck!
I was at Home.
UPS put the sticker on my door and didn’t knock.
UPS say they missed me and ask me to pick up.
I called them for second delivery.
On the day of...

Suck!
I was at Home.
UPS put the sticker on my door and didn’t knock.
UPS say they missed me and ask me to pick up.
I called them for second delivery.
On the day of second delivery, UPS say my address information is missing or incorrect.
So:
How did you locat my door to put on the sticker if you got the wrong address?
How can you put the sticker and never knock?
f%@k UPS.

 – About 1 Month ago.

UPS Utterly Preposterous Service
The only way they could ever get a package to where it was going and on time would be to give it to Fed Ex. ...

UPS Utterly Preposterous Service
The only way they could ever get a package to where it was going and on time would be to give it to Fed Ex.

 – About 1 Month ago.

It’s sat there and done nothing for a few days now, never shipping my Jordan’s with them willingly again...

It’s sat there and done nothing for a few days now, never shipping my Jordan’s with them willingly again

 – About 1 Month ago.

UPS favourite tracking activity even when someone is at home :

Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll....

UPS favourite tracking activity even when someone is at home :

Customer was not available when UPS attempted delivery. Will deliver to a nearby UPS Access Point™ for customer coll.

 – About 1 Month ago.

I ordered some shit for a computer set-up and the place I order from ain’t an hour away from where I live. It let me track my package and the second day of shipping it decided to take it the package...

I ordered some shit for a computer set-up and the place I order from ain’t an hour away from where I live. It let me track my package and the second day of shipping it decided to take it the package that is all the way up f%@king north in Massachusetts(I live in this state). But the kick is I live more south, and it’s expected in three days after order. (It’s the second day after the order at the time of writing) The actual Computer isn’t even shipped yet too! This delivery service ain’t worth for shite, I’m done now.

 – About 1 Month ago.

My package was delayed. They said they would do whatever they could to me. It arrived in minneapolis at 12:07 AM friday morning, traveled to eagan in the afternoon and then back to minneapolis later...

My package was delayed. They said they would do whatever they could to me. It arrived in minneapolis at 12:07 AM friday morning, traveled to eagan in the afternoon and then back to minneapolis later in the afternoon. Then of course its friday afternoon and they shut down for the weekend. I'll see it on monday. They can't get it on to a delivery truck even though it arrived at 12:07 AM?

 – About 1 Month ago.

Ordered a high priority engineering project overnight from the manufacturer and UPS was supposed to deliver today (Saturday) and it was delivered (TO THE HUB IN MY AREA WHICH IS CLOSED). Therefore the...

Ordered a high priority engineering project overnight from the manufacturer and UPS was supposed to deliver today (Saturday) and it was delivered (TO THE HUB IN MY AREA WHICH IS CLOSED). Therefore the 200 plus dollars I spent on overnight delivery was to ensure the printed circuit board I needed could be in the same city as me (I just can't touch it!).

 – About 1 Month ago.

Shipment to my address in Berwyn, PA picked up in Tampa, FL on 8/8. UPS tracking said delivery on Friday, 8/10. Not delivered on 8/10. Now (8/11 at Noon!) website says no status available check...

Shipment to my address in Berwyn, PA picked up in Tampa, FL on 8/8. UPS tracking said delivery on Friday, 8/10. Not delivered on 8/10. Now (8/11 at Noon!) website says no status available check back later. Called UPS a few minutes ago and 14 minute wait to speak to an agent, so I hung up. Automated message included vague info about some sort of disruption at UPS Louisville hub. FedEx would at least be able to track a current location for a package. SAD!

 – About 1 Month ago.

I'm supposed to pay for import taxes and brokerage fees for my package and all the payment methods on the website only result in "Based on the payment card information you provided, we are...

I'm supposed to pay for import taxes and brokerage fees for my package and all the payment methods on the website only result in "Based on the payment card information you provided, we are unable to process your request". Thanks a lot assholes, unnecessary fees AND no way to pay them!

 – About 1 Month ago.

Took me over one hour, and conversations with 6 different agents to finally get a pick-up scheduled against my company's account. The apparent issue was that I was trying to ship a package that...

Took me over one hour, and conversations with 6 different agents to finally get a pick-up scheduled against my company's account. The apparent issue was that I was trying to ship a package that was 18X18X24 inches and weighed 21 pounds. The 3rd agent I talked to determined that this had to ship freight, and so scheduled a freight pick up, when I had a UPS Blue label. Big truck shows up at my house to pick up the package, and the driver tells me that he can't take the package because I don't have a bill of lading. So, I am back at the front end of the phone queue and have to start all over again. I should have called Fed-X. After talking to three more people, I get to a decent customer service person who straightens out the "confusion". Turns out my 18X18X24 inch package that weighs 21 pounds is considered a small package after all. After taking another 25 minutes to get all of the shipping information in their very slow system, I am told they will pick up the package on Monday (It is Friday, and it needed to get there on Tuesday). Since it was their error, I asked if they would pay the difference between Blue and Red. Not a chance... I wasted over an hour of my life, and still haven't shipped the package yet.

You gotta love big companies with untrained employees and sense of fair play.

 – About 1 Month ago.

I use UPS My Choice to see the status of my packages. I had a wine delivery scheduled for Monday. I was home all day. I have dogs that bark when anyone comes to the front door. I have a camera on the...

I use UPS My Choice to see the status of my packages. I had a wine delivery scheduled for Monday. I was home all day. I have dogs that bark when anyone comes to the front door. I have a camera on the front door. Sure enough My choice reports a failed delivery attempt. I check, no door hanger. Maybe I was outside and the hanger blew away... Tuesday same thing. No attempt do deliver, but My Choice reports a failed attempt. Wednesday. It's on the truck. No delivery. No update. I call UPS on Thursday. They have the warehouse call me. The warehouse calls the driver. He can't find the package on his truck. They say, we'll maybe it is on another truck give it until tonight, and then start a lost package process. OK. Friday I call again. They say It's in the customer center. They won't start a lost package process. Maybe it will show up... or maybe the UPS people are enjoying my wine in the customer center. I never had this problem with Federal Express.

 – About 1 Month ago.

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." -- I resell things to make money. No shipment = no money = no food. So these f%@kers can go to hell...

"Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." -- I resell things to make money. No shipment = no money = no food. So these f%@kers can go to hell for all I care.

 – About 1 Month ago.

August f%@k-ups, and it's only the 8th!

First package is a no show. I check the tracking number and find that a delivery was attempted but because nobody was home, the package was...

August f%@k-ups, and it's only the 8th!

First package is a no show. I check the tracking number and find that a delivery was attempted but because nobody was home, the package was dropped off at the nearest UPS Access Point: no call, no note left, no communication at all. Called UPS and was told that even when signatures are not required, their drivers no longer leave packages at apartment buildings.

Second package is a no show. I check the tracking number and find that the package was left at the "Front Door" two days earlier: no call, no note left, no communication at all. Called UPS and was told it may have been stolen and they launch an investigation (no mention of how this totally conflicts with their "don't leave at apartment" policy from three days earlier!).

Third package is a no show. I check the tracking number and find that the package has spent three days "out for delivery": no call, no note left, no communication at all. Called UPS and was told the address was incorrect. She reads it back to me and it's the right address, but apparently their system says it doesn't exist. Returned to sender.

 – About 1 Month ago.

I ordered something on the July 20 it's now August 9 and the package is yet to come. ...

I ordered something on the July 20 it's now August 9 and the package is yet to come.

 – About 1 Month ago.

Was supposed to be on the truck out for delivery, was finally delivered 5 days later. How the heck do these people get away with this level of incompetence?...

Was supposed to be on the truck out for delivery, was finally delivered 5 days later. How the heck do these people get away with this level of incompetence?

 – About 1 Month ago.

Every time I have something delivered by ups, it always takes 1 week and when out for delivery, it will ALWAYS be at the end of the night , close to 8PM.

I Loath UPS....

Every time I have something delivered by ups, it always takes 1 week and when out for delivery, it will ALWAYS be at the end of the night , close to 8PM.

I Loath UPS.

 – About 1 Month ago.

A ups drivers broke into my house and stole food from my freezer....

A ups drivers broke into my house and stole food from my freezer.

 – About 1 Month ago.

Spent the last week incredibly ill with withdrawal side effects because UPS drivers in my area are incompetent asswipes who can't follow through on a simple redelivery (package contained...

Spent the last week incredibly ill with withdrawal side effects because UPS drivers in my area are incompetent asswipes who can't follow through on a simple redelivery (package contained medicine). Left signed redelivery slip on mailbox (which driver has to walk past to get to my door) only to find that it had been completely ignored and a new "sorry we missed you" slip was thrown on the ground outside my apartment door--didn't even bother to stick it to the door itself

 – About 1 Month ago.

Emailed customer support (a convoluted process on its own--probably trying to stem the flow of complaints as much as possible by making it difficult) last week. FINALLY got a response late this...

Emailed customer support (a convoluted process on its own--probably trying to stem the flow of complaints as much as possible by making it difficult) last week. FINALLY got a response late this afternoon comprised of two sentences saying that the complaint was sent to the wrong department and asking if I had a problem they could actually help me with. A+++ customer service as usual

 – About 1 Month ago.

These f%@k headed delivered 2 boxes to the wrong address - but they refuse to go back to that address and retrieve the boxes they mis-delivered. So my important personal belongings are gone forever. ...

These f%@k headed delivered 2 boxes to the wrong address - but they refuse to go back to that address and retrieve the boxes they mis-delivered. So my important personal belongings are gone forever. Because they are stupid and dont care.

 – About 1 Month ago.

Sick on Monday. Left a very polite note suggesting I may not hear door knocks (due to Nyquil) and to call my cell phone. Asleep for 90 minutes - driver sticks door tag to my polite note without a...

Sick on Monday. Left a very polite note suggesting I may not hear door knocks (due to Nyquil) and to call my cell phone. Asleep for 90 minutes - driver sticks door tag to my polite note without a call. I call UPS, they say they will redeliver that day. I stay up all day, while sick to wait for package. Never arrives. Call at 5 PM, they say they were unable to update the driver. They ask if I want them to hold the package - I say no, because I'm sick. Today. Wait until 2 PM for package, cancelling all appointments - package is important. Package never arrives. Call UPS - they put it on hold without telling me. Now I'm driving 20 miles to get package because UPS doesn't know how to f%@king deliver packages.

 – About 1 Month ago.

UPS lost another package, that makes an average of one package lost per week for the month of July. UPS continues to ruin sales deals with their late and missing shipments (at least they are...

UPS lost another package, that makes an average of one package lost per week for the month of July. UPS continues to ruin sales deals with their late and missing shipments (at least they are consistent at SOMETHING). When I got a representative on the phone, the bastard couldn't pronounce my name correctly, even though I corrected him three times. That's how much UPS "cares" about their customers - they don't even have a call center in the United States.

 – About 1 Month ago.

I am a preferred customer who ships thousands of dollars every week, and I still can not get my representative on the line to speak to me. I don't even care who I talk to - just someone who can...

I am a preferred customer who ships thousands of dollars every week, and I still can not get my representative on the line to speak to me. I don't even care who I talk to - just someone who can look up my account. No. one. can. help.

 – About 1 Month ago.

Thank God Trump will go after ups
...

Thank God Trump will go after ups

 – About 2 months ago.

Yep they suck. Packages are always late. Or they hand over to USPS which adds another day or two. Nice that their CEO makes so much for such a piss poor job. They are not brown for no they. They are...

Yep they suck. Packages are always late. Or they hand over to USPS which adds another day or two. Nice that their CEO makes so much for such a piss poor job. They are not brown for no they. They are crap.

 – About 2 months ago.

Try to have a package delivered to the local UPS store and they said they have no room for it. Package is (12"x12"x4") 27LB so they returned it to sender. Called to fix the problem and all...

Try to have a package delivered to the local UPS store and they said they have no room for it. Package is (12"x12"x4") 27LB so they returned it to sender. Called to fix the problem and all the "help" I got was a f%@king joke just alot of thick India accents and circle talk. f%@k this shit next truck I see is getting tires slashed.

 – About 2 months ago.

Jesus Christ. UPS is unable to deliver a single package. I have called to ''correct'' my address (which was correct to begin with, the driver just never showed and the supervisor...

Jesus Christ. UPS is unable to deliver a single package. I have called to ''correct'' my address (which was correct to begin with, the driver just never showed and the supervisor changed it to another street number) five times over a 48 hour period, spoken to managers, supervisors and everyone in between only to have the incompetence of this company drown out any hopes I had of getting what I paid UPS to deliver, delivered. Are they hiring lobotomy patients or does UPS enjoy making us hate them?

 – About 2 months ago.

Why the f%@k does ups have such trouble in doraville Georgia?...

Why the f%@k does ups have such trouble in doraville Georgia?

 – About 2 months ago.

Thank God we have Trump....

Thank God we have Trump.

 – About 2 months ago.

Ups hires lazy black drivers who refuse to do their jobs....

Ups hires lazy black drivers who refuse to do their jobs.

 – About 2 months ago.

Ordered a package on 7/25 which was supposed to be delivered 8/1. The first comes and tracking says its out for delivery, only to eventually say there's an error with my street address that they...

Ordered a package on 7/25 which was supposed to be delivered 8/1. The first comes and tracking says its out for delivery, only to eventually say there's an error with my street address that they claimed to fix and that it would be delivered the next day. Annoying, but whatever, I can wait one more day. 8/2 comes, same thing happens. I call UPS three times, the first two times I tried to verify the address, and the third time I told them that I just wanted to go pick it up. The outsourced laborer told me that I had to contact the company that shipped my package, whatever. I call them, they verify that they gave UPS the correct address, and also tell me they will contact the UPS facility that my package has been at so I can go pick it up myself. I call the company again a little later to find out if everything is all set, just to find out that because they were fixing their own mistake with my address, I would have to wait at least one business day to be able to go and pick up my own package which I paid almost $700 for with shipping. So come today, I've been stuck inside of my house all day because god forbid I'm not here to sign for my package, I might never be able to get my package.

 – About 2 months ago.

A few of these UPS drivers are actually good people, but only a FEW. Most are devious and lazy. Case in point: One of the subhumans that loads the truck at our nearest UPS facility (most likely LAX -...

A few of these UPS drivers are actually good people, but only a FEW. Most are devious and lazy. Case in point: One of the subhumans that loads the truck at our nearest UPS facility (most likely LAX - we are in West L.A.) put one of our packages on the wrong truck. It was delivered later in the day. If that driver knew what they were doing and acted as a 'normal' UPS driver should, it would have been handed over to one of our employees. However, whomever delivered this missing box apparently had some personal issues, bc they literally snuck into our warehouse and dropped the package on a random table. It was pure dumb luck that someone stumbled across it. Employees were here, the door to the warehouse is next to the door to our lobby, there is absolutely no possible reason this package would be randomly dropped and the driver run in and out unannounced. They must be socially inept or terminally lazy.

 – About 2 months ago.

Had a package delivered no issue from a clothing company, second item scheduled to be delivered later in the evening, same company. UPS stated there was an issue with a missing apartment number,...

Had a package delivered no issue from a clothing company, second item scheduled to be delivered later in the evening, same company. UPS stated there was an issue with a missing apartment number, called customer service, called local UPS store. They say the package is being returned to sender. Come on UPS.

 – About 2 months ago.

Should be a class action suit against them for their home delivery service. Only thing they deliver is a message saying you were not available. They must creep up the stairs and place the note. ...

Should be a class action suit against them for their home delivery service. Only thing they deliver is a message saying you were not available. They must creep up the stairs and place the note. They never ring the door bell nor call the contact number that they insist you provide. They should be required to refund part of the delivery cost to the sender when they simply leave notes.

 – About 2 months ago.

Next Day REFRIGERATED package delivered after 7pm. It sat on a hot truck allllll day (112 yesterday where I live) and delivered without a knock or ringing of the doorbell after 7pm. Items are ruined...

Next Day REFRIGERATED package delivered after 7pm. It sat on a hot truck allllll day (112 yesterday where I live) and delivered without a knock or ringing of the doorbell after 7pm. Items are ruined and UPS says they don't change their delivery routes or take special consideration for CLEARLY MARKED refrigerated parcels. Great policy. The shipper took every precaution and packed with dry ice, but it was 112 degrees and then sat overnight. When the package didn't arrive by 6pm- I thought clearly there's been a mistake and they'll come tomorrow. I didn't know I had to look out my front door every 30 minutes. How about a knock? It takes 2 seconds- ya lazy asses.

 – About 2 months ago.

Yes, UPS lies when they say they attempted a delivery. You will know when they do not leave a sticker. Driver just enters in BS hoping supervisor won't notice. My next day service has turned into...

Yes, UPS lies when they say they attempted a delivery. You will know when they do not leave a sticker. Driver just enters in BS hoping supervisor won't notice. My next day service has turned into 5 days, and each time customer service says the driver forgot to pick up the package from the distribution center and did not make it on the truck. Distribution center is only 10 minutes away from me. Say what? What weed is this driver smoking?

 – About 2 months ago.

Even though EVERY OTHER mailing company is able to find my house, UPS almost always claims my address is ''incorrect'' or simply does not exist. I have called, spoken to the drivers...

Even though EVERY OTHER mailing company is able to find my house, UPS almost always claims my address is ''incorrect'' or simply does not exist. I have called, spoken to the drivers that happen to ''find my nonexistent address'' and have emailed the company to no avail. I try and avoid using UPS at all costs, even if it means incurring additional charges, as it is worth it to escape their incompetence. The call center is ridiculous, once you finally get through to a person they just forward you onto the driver and you have to hope he feels charitable enough to do his job (which, spoiler alert, has never happened). Ridiculous company, raising my blood pressure to dangerous levels. If I die, let it be known it was at the hands of UPS.

 – About 2 months ago.

6 am this morning - my package that was supposed to delivered today at 4pm is now saying "weather delays", 08-02-2018, there is NO weather in Rockford Illinois. Their customer service is...

6 am this morning - my package that was supposed to delivered today at 4pm is now saying "weather delays", 08-02-2018, there is NO weather in Rockford Illinois. Their customer service is completely useless - 5 agents and a supervisor - none of which can offer any further information, NONE of which will contact their Rockford facility to find out what's going on with the completely fictitious "weather delay".

utterly useless - they don't deserve to be in business - nor should they be trusted to handle ANY valuables. The cooperate policy appears to be - insult the customer, talk over them A LOT, refuse to listen, and do absolutely NOTHING to help.

US Gov should shut down these clowns.

 – About 2 months ago.

Apparently if there is "severe weather" in any part of the of the country UPS can use that as an excuse everywhere for delays. What severe weather was there in Phoenix the last 2 days that...

Apparently if there is "severe weather" in any part of the of the country UPS can use that as an excuse everywhere for delays. What severe weather was there in Phoenix the last 2 days that prevented them from making a rush delivery (to a Phoenix address!) when the package has been in Phoenix for those 2 days?

 – About 2 months ago.

PROOF?? Ive responded to every e-mail they have sent regarding my lost package. Chemicals that were delivered to God knows where. After all the hoops I jumped through, no response. Not the first time....

PROOF?? Ive responded to every e-mail they have sent regarding my lost package. Chemicals that were delivered to God knows where. After all the hoops I jumped through, no response. Not the first time. Actually, I've had problems with them MULTIPLE times. And I thought FEDEX was bad. So, all professionalism aside......F%#K YOU UPS!

 – About 2 months ago.

Omfg I was already supposed to have received my shit but something always comes up with UPS every single time. This time they're telling me it's an address error. I go and look and there's...

Omfg I was already supposed to have received my shit but something always comes up with UPS every single time. This time they're telling me it's an address error. I go and look and there's no error then I literally see these f%@ks drive right past my house. God damn I wish I had another option for delivery.. These were my only off days now i have to wait longer wtf

 – About 2 months ago.

DORAVILLE, GEORGIA UPS: I wish you apathetic, sorry twerps had to sit home guessing if I was delivering your stuff and watching me drive around on the map to every house but yours, then driving right...

DORAVILLE, GEORGIA UPS: I wish you apathetic, sorry twerps had to sit home guessing if I was delivering your stuff and watching me drive around on the map to every house but yours, then driving right past yet again. 19 failed deliveries since March. Watch it on Atlanta Action News next week Doraville.

 – About 2 months ago.

DORAVILLE, GEORGIA UPS: Failed to deliver package from Atlanta to us 20 miles away FOUR "attempts"/days. Impossible to get ANY help calling UPS (in Jaipur). 9 requests for Doraville supervisor...

DORAVILLE, GEORGIA UPS: Failed to deliver package from Atlanta to us 20 miles away FOUR "attempts"/days. Impossible to get ANY help calling UPS (in Jaipur). 9 requests for Doraville supervisor to call - nothing. Retailer recalled package, we both gave up. Found out it never even was on the damn truck all 4 days.

 – About 2 months ago.

Prepaid Express Package. They cant get my address right. 3times. They keep coming when I'm at work so they cant pick up the package. I keep telling them to come after 5PM. They say fine then...

Prepaid Express Package. They cant get my address right. 3times. They keep coming when I'm at work so they cant pick up the package. I keep telling them to come after 5PM. They say fine then call me and say my address is wrong. How can it be wrong if you were at my house yesterday? I fix the address with them again. Then they call back and say we cant come after 5 I have to be home earlier. They dropped off this package at 6PM...Liars. I am at work that it is not possible. They have wasted so much of my time. So many phone calls to straighten it out only now to be told that I will have to go drop off the prepaid pkg to them if I cant be home all day. How hard is it to pick up a package after 5PM? when I see their trucks all over my neighbourhood when I get home. I even suggested that I give it to one of their drivers I see and they say "no mam only the pick up driver can take your package." They expect me after working all day and commuting over 3hrs to now get in my car and drive it to one of their stupid drop off centres. RIDICULOUS. Ill never use them again and I will do everything I can to get the company that using this useless service to use someone else. Horrible service.

 – About 2 months ago.

Ups supports violent black lives matter thugs....

Ups supports violent black lives matter thugs.

 – About 2 months ago.

I can prove ups lies about attempted delivery without cameras. I still don't get my packages....

I can prove ups lies about attempted delivery without cameras. I still don't get my packages.

 – About 2 months ago.

UPS really does suck. just wrap your mind around this. f%@k their stock price. the company sucks....

UPS really does suck. just wrap your mind around this. f%@k their stock price. the company sucks.

 – About 2 months ago.

want to catch UPS lying? install surveillance & monitor these delivery 'attempts'. prove they weren't there....

want to catch UPS lying? install surveillance & monitor these delivery 'attempts'. prove they weren't there.

 – About 2 months ago.

why does UPS suck? this company is so incompetent they can't even deliver a package containing Johnson's Baby Shampoo to a customer without screwing up!

a package was delivered...

why does UPS suck? this company is so incompetent they can't even deliver a package containing Johnson's Baby Shampoo to a customer without screwing up!

a package was delivered today with the contents of the bottle spilled into the box because a very heavy package slammed on it and caused the top of the bottle to separate from the bottle, spilling the contents into the box.

if everybody would stop doing business with UPS these f%@kers would go away forever!

 – About 2 months ago.

Delivery date is still scheduled for yesterday but it doesn't look like i'll be getting my package until another day or two and its normal weekdays...

Delivery date is still scheduled for yesterday but it doesn't look like i'll be getting my package until another day or two and its normal weekdays

 – About 2 months ago.

My driver is a pathological liar who repeatedly enters completely fake delivery attempts on package tracking info without even appearing briefly outside the destination address. UPS does nothing....

My driver is a pathological liar who repeatedly enters completely fake delivery attempts on package tracking info without even appearing briefly outside the destination address. UPS does nothing. Everyone I talk to at UPS can barely speak English, has no idea what is going on, and is helpless to contact any other part of the company. I hope UPS ends business operations soon.

 – About 2 months ago.

Paid $20 for ONE DAY DELIVERY. Package coming from CT to NY - about a 3 hour trip!

For some reason my package is now in Kentucky and won't arrive for an ADDITIONAL two days! UPS...

Paid $20 for ONE DAY DELIVERY. Package coming from CT to NY - about a 3 hour trip!

For some reason my package is now in Kentucky and won't arrive for an ADDITIONAL two days! UPS says "sorry, no refunds!"

 – About 2 months ago.

f%@k UPS THEYRE f%@kING DEAD TO ME I WILL PAY EXTRA AND BUY MY SHIT SOMEWHERE ELSE IF THE BUISNESS USES THESE f%@kS. PACKAGE SCHEDULED FOR SATURDAY, NOPE f%@k ME IT TAKES 3 DAYS TO GET FROM CALIFORNIA...

f%@k UPS THEYRE f%@kING DEAD TO ME I WILL PAY EXTRA AND BUY MY SHIT SOMEWHERE ELSE IF THE BUISNESS USES THESE f%@kS. PACKAGE SCHEDULED FOR SATURDAY, NOPE f%@k ME IT TAKES 3 DAYS TO GET FROM CALIFORNIA TO ARIZONA. OH PACKAGE NOW SCHEDULED FOR MONDAY..... WAIT f%@k ME AGAIN MINOR STORM WTF. PACKAGE NOW SCHEDULED FOR TUESDAY WE’LL SEE IM LOSING MY f%@kING MIND FUUUUUUUUUUUCK YOU UPS DIE DIE DIE

 – About 2 months ago.

Ups lies when they say attempted delivery...

Ups lies when they say attempted delivery

 – About 2 months ago.

Expedited package supposed to be here last Wednesday... looking like this Wednesday instead. Not ringing doorbell, not following instructions, some days not even showing up when "Out for...

Expedited package supposed to be here last Wednesday... looking like this Wednesday instead. Not ringing doorbell, not following instructions, some days not even showing up when "Out for Delivery". This is typical behavior for past +2 DECADES!

 – About 2 months ago.

Very important package to be delivered today with signature required. Received two e-mails notifying me of the upcoming delivery. Took the day off work. Never came. There is minor road construction in...

Very important package to be delivered today with signature required. Received two e-mails notifying me of the upcoming delivery. Took the day off work. Never came. There is minor road construction in my neighbourhood. Called - they told me it was at the UPS Store 5 miles away which is now closed.

 – About 2 months ago.

CEO abney supports Harvey Weinstein and sexual harassment of men. #metoo...

CEO abney supports Harvey Weinstein and sexual harassment of men. #metoo

 – About 2 months ago.

I heard that CEO a new supports anal sex between employees.#metoo...

I heard that CEO a new supports anal sex between employees.#metoo

 – About 2 months ago.

UPS = Unreliable Pathetic Slobs

I ordered a bull bar, license plate clip and fog lights.
UPS showed up with a sweaty cursing driver throwing my box of lights on his dash from back...

UPS = Unreliable Pathetic Slobs

I ordered a bull bar, license plate clip and fog lights.
UPS showed up with a sweaty cursing driver throwing my box of lights on his dash from back of truck.
I'm like WTF and he gets 2nd package with bracket and lights and asks me to sign cod.
I asked where bull bar is. He has no clue. I told him to bring it next day.
Next day he shows and he has only the bracket, no lights, and the bull bar in a torn up and mutilated box,
it's contents hanging out. Again I'm like wtf, where is the other 3rd package. He has no clue.
He won't let me look at packages until I sign and I am still missing third package...the lights that
had a tinkling sound when he threw box. I called UPS and the driver had reported that nobody was home twice in a row.
I explained the truth to them and they suggested I call sender of items which I did.
I told them about it and they will send labels to send back any broken items if they are damaged with shipping labels.
Now I am waiting to see if the UPS doofus will return with all three packages again or just a couple.
I did find out the boxed lights had been sent to another location instead but UPS still counted that as customer not home against me. I called sender and told them to report UPS and stop using them if they wanted mine or anyone else I know's business.

UPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 – About 2 months ago.

doesn't even leave a notice and just expect you to know they made 1st attempt to deliver (why not leave the package at the door????) and then make you go to the access point wherever that is, and...

doesn't even leave a notice and just expect you to know they made 1st attempt to deliver (why not leave the package at the door????) and then make you go to the access point wherever that is, and if you miss that date good luck getting your package

 – About 2 months ago.

Ups access points are complete clusterf%@ks....

Ups access points are complete clusterf%@ks.

 – About 2 months ago.

Ups access points suck!!! Why not second attempts? Sucks big time. Then closed Saturday and sunday...

Ups access points suck!!! Why not second attempts? Sucks big time. Then closed Saturday and sunday

 – About 2 months ago.

UPS refuses to leave small package in front of door. Then says to pick up at access point next business day and its friday....

UPS refuses to leave small package in front of door. Then says to pick up at access point next business day and its friday.

 – About 2 months ago.

Biggjiim told me that sherryl farted....

Biggjiim told me that sherryl farted.

 – About 2 months ago.

Who would have known that any company would be worse than USPS. Generally UPS has no tracking info for days at a time then the package just shows up, well, sometimes....

Who would have known that any company would be worse than USPS. Generally UPS has no tracking info for days at a time then the package just shows up, well, sometimes.

 – About 2 months ago.

These buggers seem to be slowing my package intentionally! ...

These buggers seem to be slowing my package intentionally!

 – About 2 months ago.

I had a flight to catch and my visa/ passport from consulate was sent via this idiot courier service. Next day air saver supposed to deliver in a day. But it did not. And it says no info available in...

I had a flight to catch and my visa/ passport from consulate was sent via this idiot courier service. Next day air saver supposed to deliver in a day. But it did not. And it says no info available in tracking. Customer rep says 'we really don't know what happened, we apologize'. I am going to miss my flight following day causing me immense loss. what a shame!

 – About 2 months ago.

My dog died because ups was 4 days late with her heart medicine...

My dog died because ups was 4 days late with her heart medicine

 – About 2 months ago.

oh my GOD!!! THE INCOMPETENCE AND LAZINESS. I pay for next day air saver and 48 hours later you still haven't managed to figure out where to leave a goddamn package? And then you get annoyed and...

oh my GOD!!! THE INCOMPETENCE AND LAZINESS. I pay for next day air saver and 48 hours later you still haven't managed to figure out where to leave a goddamn package? And then you get annoyed and just leave and tell me they'll try again tomorrow? I don't understand how you could be so terrible. I mean, I tell you theres a mangement office in between the buildings, theres definitely a front desk, how the hell are you missing that? I don't understand how many seperate times I will have to call customer service to ask them what the hell they're doing. I dread opening up my goddamn tracking number because I know I'll see that irritating exclamation point saying exception. Youre the goddamn exception! Sweet holy hell, I am so done.

 – About 2 months ago.

We must support president Trump against the unfair stormy Daniels lies...

We must support president Trump against the unfair stormy Daniels lies

 – About 2 months ago.

#metoo we need Kevin to keep posting here. We must support him...

#metoo we need Kevin to keep posting here. We must support him

 – About 2 months ago.

I just really hate this f%@king company. I hate them with a f%@kING PASSION!
U
People
Suck...

I just really hate this f%@king company. I hate them with a f%@kING PASSION!
U
People
Suck

 – About 2 months ago.

What we have here is failure to deliver. Some men you just can't reach. So you get what we had here last week, which is the way UPS wants it. Well, UPS gets it. I don't like it any more than...

What we have here is failure to deliver. Some men you just can't reach. So you get what we had here last week, which is the way UPS wants it. Well, UPS gets it. I don't like it any more than you customers. --Luke in GA

 – About 2 months ago.

I heard that ups management promotes orgies....

I heard that ups management promotes orgies.

 – About 2 months ago.

Folks please welcome Randy - make him feel special and maybe he'll come back. Then there will be at least three of us here doing the Lord's work. Remember Randy, Always Be Closing. Welcome!!...

Folks please welcome Randy - make him feel special and maybe he'll come back. Then there will be at least three of us here doing the Lord's work. Remember Randy, Always Be Closing. Welcome!!

 – About 2 months ago.

UPS, I am a promiscuous fashion model with extremely low standards and no self-esteem who is also fond of UPS drivers. Will this get our packages delivered? Nothing else works including calls to your...

UPS, I am a promiscuous fashion model with extremely low standards and no self-esteem who is also fond of UPS drivers. Will this get our packages delivered? Nothing else works including calls to your very nice 800# people who can do nothing.

 – About 2 months ago.

Doraville GA - DAY #5 still waiting for package from Friday but great news! The shipper is so fed up with UPS they cancelled you as shippers and switching to DHL, FedEx - all 13 locations by next...

Doraville GA - DAY #5 still waiting for package from Friday but great news! The shipper is so fed up with UPS they cancelled you as shippers and switching to DHL, FedEx - all 13 locations by next week. It's my gift to you UPS! Enjoy!

 – About 2 months ago.

Oakland, It's because of theft.

Packages left on porches with nobody home. Parcels become missing. ...

Oakland, It's because of theft.

Packages left on porches with nobody home. Parcels become missing.

 – About 2 months ago.

Trump needs to focus on cracking down on ups. He should slap ups with tarrifs....

Trump needs to focus on cracking down on ups. He should slap ups with tarrifs.

 – About 2 months ago.

There is sexual ass harassment at the ups hub in doraville Georgia. #metoo...

There is sexual ass harassment at the ups hub in doraville Georgia. #metoo

 – About 2 months ago.

Ups sucks...

Ups sucks

 – About 2 months ago.

Randy, u...

Randy, u

 – About 2 months ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

Hi,

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Thanks and Best Regards,
Randy

 – About 2 months ago.

News 2 team coming tomorrow to document UPS miserable service. How bad is it in Atlanta area when local news is so interested in your service problems enough to have a crew come film it? Very bad. I...

News 2 team coming tomorrow to document UPS miserable service. How bad is it in Atlanta area when local news is so interested in your service problems enough to have a crew come film it? Very bad. I bet no more 9 PM deliveries after that Doraville.

 – About 2 months ago.

DORAVILLE, GA UPS is a package hostage company. THREE DAYS of failing to deliver our package which is on the truck each time they drive right past our house. HOURS on phone pleading with apathetic UPS...

DORAVILLE, GA UPS is a package hostage company. THREE DAYS of failing to deliver our package which is on the truck each time they drive right past our house. HOURS on phone pleading with apathetic UPS to have a supervisor simply call - three days, not one call. Tomorrow Atlanta news 2 will be here to cover our constant battle with UPS, 9PM deliveries, no service, let's see Doraville ignore that.

 – About 2 months ago.

UPS is TOTAL BULLSHIT, they have been screwing up deliveries to me for YEARS but this time they really out did themselves. I bought concert tickets as a gift to myself for getting through my first...

UPS is TOTAL BULLSHIT, they have been screwing up deliveries to me for YEARS but this time they really out did themselves. I bought concert tickets as a gift to myself for getting through my first year of a really intense Nursing program. They were sent from NJ to MA on Friday, "Next Day Air, Saturday delivery guaranteed" for a Sunday night show and were to be delivered today "around" 12pm. Needless to say, its now 11:30pm and they never showed up! I can't say I'm even mildly surprised because their service to my area has sucked for years, but their customer service and notification services (or lack of) are also a total abortion!
They say something is to be delivered at one time, but the window is actually before 9pm at night, they just don't tell you that until it doesn't show up at the guaranteed time. "Customer Service" swore up and down that my package would be delivered "the end of the day", which is 9pm, DESPITE THE FACT THAT, there own online tracking service stated that my package delivery had been "rescheduled" to 7/23??!!! To make matters EVEN worse, their reps continued to also tell the sender company that the package would be delivered today. As a result they could not take action to try to fix the situation until after 9pm. So now its too late to really do anything tonight, and the concert is tomorrow at 5:30. The ticket sellers are trying to reissue my tickets or they will have to refund my money, we'll see what happens with that. But this is FAR from the first screw up of UPS on deliveries to me, it happens at least once or twice a year!! Despite my complaints they refuse to address the OBVIOUS issue with service to my area. I'd really just like to say F*CK UPS!! YOU SORRY *SS EXCUSE FOR A COMPANY -GET YOUR SH*T TOGETHER!!!! I would advise anyone to avoid using their services, whenever possible. They refuse to take ownership of their screw-ups and crappy customer service!

 – About 2 months ago.

UPS should either get their shit together or just be completely shut down. I had an art package sent about 2 months ago. Then it came to be delivered back to me 2 days ago, but I missed it. I missed...

UPS should either get their shit together or just be completely shut down. I had an art package sent about 2 months ago. Then it came to be delivered back to me 2 days ago, but I missed it. I missed it again on the next day. I’m 17, don’t really understand why I have to sign a signature. I cant even pick it up from any nearby UPS because I need “government issued I.D.” I’ll try going to one with my School I.D. Lol. I also don’t understand why they just won’t leave it on my f%@king doorstep.

 – About 2 months ago.

UPS driver didn’t bother getting out of truck Friday, drove off with package as we watched. Today - second attempt, still waiting at 6:38 on Sat, god you suck UPS!!!! ...

UPS driver didn’t bother getting out of truck Friday, drove off with package as we watched. Today - second attempt, still waiting at 6:38 on Sat, god you suck UPS!!!!

 – About 2 months ago.

My dumbass UPS driver either got my address wrong somehow or hid it so well I can't find it. Literally in awe....

My dumbass UPS driver either got my address wrong somehow or hid it so well I can't find it. Literally in awe.

 – About 2 months ago.

Hey UPS! When your driver fails to deliver on Friday WHY are we then LAST on delivery list Sat?? You suck so much it's unbelievable. Top example of apathy, mismanagement and just awfulness....

Hey UPS! When your driver fails to deliver on Friday WHY are we then LAST on delivery list Sat?? You suck so much it's unbelievable. Top example of apathy, mismanagement and just awfulness.

 – About 2 months ago.

I wish Amazon would not ship UPS!!! I have had packages delivered to neighbors, and UPS also once claimed that my address did not exist! I have been living at this address for more than 40 years, the...

I wish Amazon would not ship UPS!!! I have had packages delivered to neighbors, and UPS also once claimed that my address did not exist! I have been living at this address for more than 40 years, the post office never has any problems delivering a package to me.
Right now I have package that is late, it was supposed to arrive on Friday, but some unknown reason, they decided to ship it out of state, I guess they decided that my package should tour their facilities in other states.

 – About 2 months ago.

Our driver drives from Norcross GA to Brogdon Road and there the stupid truck sits ALL DAY. Then around 5 they start delivering. WTH?? ...

Our driver drives from Norcross GA to Brogdon Road and there the stupid truck sits ALL DAY. Then around 5 they start delivering. WTH??

 – About 2 months ago.

I am to reminding you that UPS has being very good. When the FIFA is, UPS is making delivery every ball. When the pregnancy is, who to delivery baby? UPS. We cut the cord for a nominal up-charge Next...

I am to reminding you that UPS has being very good. When the FIFA is, UPS is making delivery every ball. When the pregnancy is, who to delivery baby? UPS. We cut the cord for a nominal up-charge Next Day.

 – About 2 months ago.

UPS driver pulls up, I'm waiting at door, goes in back of truck and then drives off without ever getting off truck. UPS can't deliver our packages until 9PM in Suwanee on a normal day....

UPS driver pulls up, I'm waiting at door, goes in back of truck and then drives off without ever getting off truck. UPS can't deliver our packages until 9PM in Suwanee on a normal day. Absolute incompetence and bottom of barrel "service". Forget getting our business account UPS.

 – About 2 months ago.

UPS is f%@king ass.....

UPS is f%@king ass..

 – About 2 months ago.

Trump should crack down on ups....

Trump should crack down on ups.

 – About 2 months ago.

I paid EXTRA money to have my package delivered Next Day Air by 10:30 am. It is not 3:15 PM and not sign of the delivery driver. I've called UPS twice and all they can say is he is on his way and...

I paid EXTRA money to have my package delivered Next Day Air by 10:30 am. It is not 3:15 PM and not sign of the delivery driver. I've called UPS twice and all they can say is he is on his way and they can contact the local delivery center. I then get an email from UPS with a link that says "Follow My Delivery". I click on it and it show a line that says "Almost There" with a map that shows where the truck is. Also, the truck on the map is only about a quarter mile from my house. How the f%@k can the show me the truck location all of a sudden? Well this truck on this map has been going around the same area for the last 2 hours. Is this a fake map to throw people off? I've lost an entire day of work because of this shit. I could have worked most of the day then came home and waited. Why didn't they tell me this rather than putting on the site that my package would be here by 10:30 am. Especially if they know exactly where the truck is? If I didn't need this package for this weekend I would let them send the shit back. Otherwise if I leave, I'll have to wait all day again tomorrow while they give me some fake as delivery time. What a waste of time.

 – About 2 months ago.

Paid an extra 100 dollars for air delivery. I also scheduled a two hour delivery window, so that I could make sure the package was delivered safely. After waiting an hour an a half, up pulls a f%@kING...

Paid an extra 100 dollars for air delivery. I also scheduled a two hour delivery window, so that I could make sure the package was delivered safely. After waiting an hour an a half, up pulls a f%@kING TRUCK! No parachute, no f%@king airplane, and the only gravity involved was when dip-shit dropped my package onto his dolly. I want a god damn refund, when I pay for air delivery I expect my package to fall from the sky not roll down the f%@king road. BIGGEST DISAPPOINTMENT EVER!!!

 – About 2 months ago.

A ups drivers urinated on my front door after he whipped out his penis....

A ups drivers urinated on my front door after he whipped out his penis.

 – About 2 months ago.

Just Saying that UPS has no idea what they are doing!!!!
missed the driver by 21 minuets and I called customer no service, I was assured the package would be left at my local facility, and guess...

Just Saying that UPS has no idea what they are doing!!!!
missed the driver by 21 minuets and I called customer no service, I was assured the package would be left at my local facility, and guess what, it was sent back to the shipper!!!

 – About 2 months ago.

WHAT A BUNCH OF f%@kING LIARS!!! I had a package to be picked up. I was home on my couch all day long watching Hulu and waiting for the doorbell. One package from Fedex and the mail from USPS. Then I...

WHAT A BUNCH OF f%@kING LIARS!!! I had a package to be picked up. I was home on my couch all day long watching Hulu and waiting for the doorbell. One package from Fedex and the mail from USPS. Then I get an email saying "So sorry we missed you, we left a slip for you to go drop it off at the store." Except I haven't left this couch all day and there's no GOD DAMN SLIP anywhere. YOU LYING MOTHER f%@kERS!! I call and they say oh we might pick-it up tomorrow. WHAT PART OF "I f%@kING WORK 12 f%@kING HOURS AND THIS WAS MY ONLY DAY OFF" DO YOU NOT UNDERSTAND??!!! WHAT KIND OF PIDGEON BRAINED MORANS DO THEY EMPLOY AT THIS SHITTY ASS COMPANY. GO SUCK A f%@kING DICK, UPS. YOU'LL PROBABLY LIKE IT, YOU DO SEEM TO ENJOY f%@kING PEOPLE!!!!

 – About 2 months ago.

CEO abney buttf%@ks dogs....

CEO abney buttf%@ks dogs.

 – About 2 months ago.

Had next day delivery. Here it is two freaking weeks later and we are still waiting. These asshats keep giving us something different every time we call them. Apparently, the package has gotten lost...

Had next day delivery. Here it is two freaking weeks later and we are still waiting. These asshats keep giving us something different every time we call them. Apparently, the package has gotten lost in Kentucky. It's been there for the last two weeks. Stupid idiots.

 – About 2 months ago.

UPS has conflicting info via their "tracking". I'm sitting around waiting bc UPS's site claims my shipment will arrive today. However when I called, it turns out the package was sent...

UPS has conflicting info via their "tracking". I'm sitting around waiting bc UPS's site claims my shipment will arrive today. However when I called, it turns out the package was sent the opposite direction and I "may" get it tomorrow. Unbelievable. Next time I'll go with Fed Ex. (BTW - all the reps in the UPS call center (in New Delhi? Managua?) can only apologize (which they do frequently), they cannot actually assist you or even suggest viable solutions.)

 – About 2 months ago.

&^%$ing UPS sucks azz.....Parcel been "out for delivery for 11hrs and still no sign of it.Customer service is useless,they can only send an email request that will be responded to the next...

&^%$ing UPS sucks azz.....Parcel been "out for delivery for 11hrs and still no sign of it.Customer service is useless,they can only send an email request that will be responded to the next day...smh

 – About 2 months ago.

Ups forces it's female drivers to wear depends diapers so they don't have to stop and use a toilet....

Ups forces it's female drivers to wear depends diapers so they don't have to stop and use a toilet.

 – About 2 months ago.

William Stubb's severed leg bone is a ups symbol. It is hanging on the wall in the ups breakroom at the Atlanta hub. #metoo...

William Stubb's severed leg bone is a ups symbol. It is hanging on the wall in the ups breakroom at the Atlanta hub. #metoo

 – About 2 months ago.

love when I'm told 3 days in a row by 3 different employees that my package will be delivered, only to be told on the 4th day of trying that it's now being held at a UPS location 30 blocks...

love when I'm told 3 days in a row by 3 different employees that my package will be delivered, only to be told on the 4th day of trying that it's now being held at a UPS location 30 blocks away. What in the hell is the point of paying shipping when this stupid godforsaken company can't read an address? my god they hire complete dullards

 – About 2 months ago.

"Severe Weather delay" from Los Angeles to Houston basically translates to "we lost/f%@ked your package"

UPS has no f%@king ownership over their mess ups. Its always some...

"Severe Weather delay" from Los Angeles to Houston basically translates to "we lost/f%@ked your package"

UPS has no f%@king ownership over their mess ups. Its always some beat around the bush "We just don't want your precious cargo to be damaged" type verbiage. Stop finessing your customers with the kindergarten excuses.

We all know how to check the weather, and we all know damn well the route from LA to Houston is hot and sunny.

I just want my f%@king shoes

 – About 2 months ago.

UPS managed to send a critical rush package to the wrong part of California. The Tracking Misinformation on UPS claims it will arrive today, but when I called UPS and spoke with someone at their call...

UPS managed to send a critical rush package to the wrong part of California. The Tracking Misinformation on UPS claims it will arrive today, but when I called UPS and spoke with someone at their call center in India, she stated that it will not show up today, that it is actually stuck on a trailer somewhere and not even on a truck yet.
I cannot understand how a company can constantly fail at the ONE THING they are supposed to do, deliver packages to the CORRECT location, and ON TIME.

UPS has screwed up two shipments in two days, at least they are consistent.

 – About 2 months ago.

Paid 40 dollars in shipping for a package from USA to europe
Then 104 dollars for import fees to my country
Then they tried to deliver to the wrong adress so I had to call costumer...

Paid 40 dollars in shipping for a package from USA to europe
Then 104 dollars for import fees to my country
Then they tried to deliver to the wrong adress so I had to call costumer support and change the adress (which I entered in correct the first time).
After that they said that the package is coming tomorrow instead but when it arrives I have to pay ANOTHER 104 dollars.
So 248 dollars for a small package from usa to europe, it's not even express shipping it's just standard.

Can UPS please go and die, thanks.

 – About 2 months ago.

For 5 days, we have sat home and waited for UPS to deliver my leukemia meds. Every day, we get a slip saying that we weren't home. This asswipe driver claims he has rung the bell over and over....

For 5 days, we have sat home and waited for UPS to deliver my leukemia meds. Every day, we get a slip saying that we weren't home. This asswipe driver claims he has rung the bell over and over. Bullshit. Funny, we hear the doorbell just fine when FedEx delivers. He never rang, never attempted to deliver, and I don't have my meds. Time to get one of the Dallas TV stations involved.

 – About 2 months ago.

Package marked as delivered and it was not....

Package marked as delivered and it was not.

 – About 2 months ago.

Weather delays on a package from california to east texas, here too. No updates for 5 days now. UPS is worthless! Service keeps getting worse yet prices keep going up. Wish I had a choice of carrier...

Weather delays on a package from california to east texas, here too. No updates for 5 days now. UPS is worthless! Service keeps getting worse yet prices keep going up. Wish I had a choice of carrier from some vendors.

 – About 2 months ago.

Ups severe weather delay excuses but the weather is clear and hot.
...

Ups severe weather delay excuses but the weather is clear and hot.

 – About 2 months ago.

I can't believe these worthless f%@kwits are still in business nor the fact people still voluntarily use them to ship anything. Constant f%@king weather "delays" when the only weather is...

I can't believe these worthless f%@kwits are still in business nor the fact people still voluntarily use them to ship anything. Constant f%@king weather "delays" when the only weather is hot and sunny days... Don't have much more love for Fedex, but hey atleast they provide tracking updates and their delivery routes haven't experienced any freak weather events that aren't reported on any weather tracking services when in route to me. Even USPS has better updates and delivery estimates.

 – About 2 months ago.

#metoo sexual harassment is wrong
...

#metoo sexual harassment is wrong

 – About 2 months ago.

UPS delayed my shipment for 2 weeks be cause bad weather in California ? Sucks...

UPS delayed my shipment for 2 weeks be cause bad weather in California ? Sucks

 – About 2 months ago.

Had a package out for delivery on a Saturday, waited around all day only to check the tracking at 8 pm and then have it say “action required receiver information incorrect”. I’ve had every...

Had a package out for delivery on a Saturday, waited around all day only to check the tracking at 8 pm and then have it say “action required receiver information incorrect”. I’ve had every other shipping company deliver perfectly fine here and on time, Called customer service and they have no idea what happened, so I did a re-delivery on Monday yet they never updated my information for a redelivery.

 – About 2 months ago.

#metoo bigjim raped me in the ups bathroom in atlanta...

#metoo bigjim raped me in the ups bathroom in atlanta

 – About 2 months ago.

Chheeryl suks biggjimms dik...

Chheeryl suks biggjimms dik

 – About 2 months ago.

Ordered a new iPhone because mine broke on Tuesday and it was time for an upgrade anyways, Apple promises two day shipping so I should of had it by Thursday but it was scheduled for today, not that...

Ordered a new iPhone because mine broke on Tuesday and it was time for an upgrade anyways, Apple promises two day shipping so I should of had it by Thursday but it was scheduled for today, not that big of a deal but then it was delayed again until Monday. I was very upset and called customer service and asked if I could pick it up tomorrow and they said no that they don’t ship or do pickups on Saturdays in my area, I live in Fort Worth, wtf how do they not do Saturday shipping or pickups

 – About 2 months ago.

Waiting all day for a air delievery ,when tracking package told there is a problem because of adverse weather .package was coming from Amarillo Texas to new New Orleans la.
When checking with...

Waiting all day for a air delievery ,when tracking package told there is a problem because of adverse weather .package was coming from Amarillo Texas to new New Orleans la.
When checking with weather Chanel told no problem . Seems strange . Seems there is no way to get information .
There must be a better way.

 – About 2 months ago.

>Package will arrive by end of day
*sign up for UPS MyChoice to find out when*
>Package will arrive by end of day :^)

Thanks, UPS! That's SO f××king insightful!...

>Package will arrive by end of day
*sign up for UPS MyChoice to find out when*
>Package will arrive by end of day :^)

Thanks, UPS! That's SO f××king insightful!

 – About 2 months ago.

They do not deliver to apartment manager's offices by default. You can specify this somewhere deep in their website. Took me 2 calls to customer service just to tell them to deliver to the...

They do not deliver to apartment manager's offices by default. You can specify this somewhere deep in their website. Took me 2 calls to customer service just to tell them to deliver to the apartment manager's office, once to figure out where this miracle feature is, and then once because you have to specify a field in the address a very specific way, and there are no indicators of this (unit is the magic word!). FFS get some web developers that understand data validation, and deliver to apartment offices by default like EVERY OTHER CARRIER.

 – About 2 months ago.

UPS lets me spend 30 minutes preparing a shipment and then informs me that I can't charge it to an account number! So I go the UPS store and - guess what? - THEY can't ship using an account...

UPS lets me spend 30 minutes preparing a shipment and then informs me that I can't charge it to an account number! So I go the UPS store and - guess what? - THEY can't ship using an account number, either. SO WHY DO I HAVE AN ACCOUNT WITH THESE LOSERS?

 – About 2 months ago.

#metoo ups supports anal sex between male drivers...

#metoo ups supports anal sex between male drivers

 – About 2 months ago.

EVERYTIME my package is ready to be delivered there is a delay. Emergency or Severe Weather or some other lie. I just saw 2 UPS trucks go down the road! 2 UPS Trucks and it's sunny and mild...

EVERYTIME my package is ready to be delivered there is a delay. Emergency or Severe Weather or some other lie. I just saw 2 UPS trucks go down the road! 2 UPS Trucks and it's sunny and mild out. It's not like it is Christmas or snowy out. Always and excuse to tell the customer who forks over way too much cash to these jokers FEDEX is laughing while UPS digs its own grave. They are the worst in terms of leadership and delivery. Lets hope they go out of business or better yet use FEDEX and watch UPS sweat. They at least care about the customer

 – About 2 months ago.

Since when did ups shipping time to a place 5 states next to mine take 2 weeks. Still has not arrived!...

Since when did ups shipping time to a place 5 states next to mine take 2 weeks. Still has not arrived!

 – About 2 months ago.

Substitute driver shows up FOUR HOURS LATE and just dumps all of our incoming shipments in our parking lot, does NOT notify anyone, just takes off. Merch was sitting in an open parking lot in West LA...

Substitute driver shows up FOUR HOURS LATE and just dumps all of our incoming shipments in our parking lot, does NOT notify anyone, just takes off. Merch was sitting in an open parking lot in West LA - we are now checking all shipments to make sure nothing was stolen. Thanks for creating extra work for us, you lazy overpaid twit! (this was a substitute driver, they ALWAYS screw up, every time. When our regular driver said he was going on vacation we expected a UPS SNAFU, but leaving merchandise unattended in LOS ANGELES???? That takes a special kind of stupid).

 – About 2 months ago.

UPS sucks big time!! Trying to be home for a heavy delivery and everyone gave me the runaround. I lost two full days of work, (I am paid hourly) and still no delivery. I asked to speak with a...

UPS sucks big time!! Trying to be home for a heavy delivery and everyone gave me the runaround. I lost two full days of work, (I am paid hourly) and still no delivery. I asked to speak with a supervisor 3 different times over a 3 day period, and each one made promises that the next UPS person said they couldn’t do. I’m going to file a complaint with the Better Business Bureau. Aaaarrrrrgggghhhh!

 – About 2 months ago.

CEO David abney sits on his ass in an office all day while his slaves sweat in the warehouses and trucks....

CEO David abney sits on his ass in an office all day while his slaves sweat in the warehouses and trucks.

 – About 2 months ago.

Well UPS's waste of code, "Worldship", has rendered itself useless again. Apparently it cannot locate certain files or "access the network", despite the fact that our network is...

Well UPS's waste of code, "Worldship", has rendered itself useless again. Apparently it cannot locate certain files or "access the network", despite the fact that our network is fine and all other programs are working 100%. I do not want to go to the running scam that is a "UPS Store", run by entry-level business wannabees trying to make a buck by marking up shipping costs, so I shall drive to Kinko's and Fed Ex this package. At some point Jeff Bezos or Jack Ma will buy this company out and fix the thousands of bugs and glitches you incur when you rely on UPS. Or maybe they will invent a whole new shipping system altogether. Whatever. All I know is, "Worldship" is extremely unreliable, and way too delicate for a program that is needed on a daily basis.

 – About 2 months ago.

I went as far as to write to the company I ordered items from:

"What on earth possessed you to use UPS !? - the, by far, worst delivery service under the western hemisphere !!! - why...

I went as far as to write to the company I ordered items from:

"What on earth possessed you to use UPS !? - the, by far, worst delivery service under the western hemisphere !!! - why do I pay extra to get expedient delivery - only to have UPS mess it up beyond belief. You really should return my additional delivery cost ... seeing you chose to use UPS and should have known better...

Disappointed customer"

 – About 2 months ago.

The UPS Store chain is such a scam. You think these are UPS stores, but it is The UPS Store, a franchise. The UPS Stores are independent business owners, who try to make their money on top of...

The UPS Store chain is such a scam. You think these are UPS stores, but it is The UPS Store, a franchise. The UPS Stores are independent business owners, who try to make their money on top of corporate UPS making its money. Talk about double dipping!

Then, when there is a shipping issue, you have UPS customer service blaming it on the (franchise) store, and the store employees blaming it on UPS corporate.

After researching and learning this, I have to give UPS credit for a brilliant scam. They basically have thousands of employees who aren't "technically" UPS employees or eligible for UPS teamsters. In other words, UPS is working around the unions.

Anytime there is a customer complaint, UPS corporate hides behind the (franchise) store.


Moral of the story....

Don't ship with The UPS Store. Ship with UPS (print a label and schedule a pickup) if you get a better price than Fedex; otherwise, go to the Fedex store and at least deal with ONE company (ie, Fedex).

 – About 2 months ago.

UPS totally sucks because they messed up a critical over night shipment for Saturday Delivery! My brother had major surgery in San Francisco and my mother and sister were with him. My brother had...

UPS totally sucks because they messed up a critical over night shipment for Saturday Delivery! My brother had major surgery in San Francisco and my mother and sister were with him. My brother had complications so I needed to send my mom some urgent medical supplies from home as she is diabetic and in heart failure. It is pathetic that UPS can’t get a package from the Central Valley to San Francisco in one day. It turned out to be a “Mechanical Failure”, but I think they were too overwhelmed with packages and lost my package. Thanks a lot UPS, I will be using FedEx from now on!🙄

 – About 2 months ago.

UPS sucks because they are completely unreliable and FAILED On NEXT DAY GUARANTEE!!! Called their customer service regarding “delayed due to operating conditions” message to only find out that...

UPS sucks because they are completely unreliable and FAILED On NEXT DAY GUARANTEE!!! Called their customer service regarding “delayed due to operating conditions” message to only find out that they lost the package in their facility! Morons!

 – About 2 months ago.

Package with time-critical part sent from IL to CA. Online tracking says it got to west coast Oakland hub ( 10 min. away!) and it's not here. Online says it's "on truck for delivery...

Package with time-critical part sent from IL to CA. Online tracking says it got to west coast Oakland hub ( 10 min. away!) and it's not here. Online says it's "on truck for delivery today" for THREE DAYS.

HAD TO F-ING CALL to get them to notice their system had not updated for 3 days. They had to put a trace on it and it finally arrived 5 days later as the driver THREW it at the front door. It looked liked it had tire prints on it.

 – About 2 months ago.

UPS claims that they do not have my shipping address!!!!!!!!!! Like what the actual f%@k. My friend sent me 4 packages in total (moving to CA to IL). Three arrived, but the last one was delayed in IL...

UPS claims that they do not have my shipping address!!!!!!!!!! Like what the actual f%@k. My friend sent me 4 packages in total (moving to CA to IL). Three arrived, but the last one was delayed in IL (a UPS center 30min away from me) for 4 days while the tracking page keep saying it's on time and would arrive by the end of the day a day later and later. Then it was shipped back to CA according to the latest progress and still saying on time and by the end of the day today on the webpage tracking. I wrote email, they said not to worry, it's on time. Later I called and found out they don't have the complete address, and the phone support person don't have access to adding my address also me as the reciever are not allowed to either. They said they can talk to the local center whehn it's here but it's now back to CA anyways without any notice to me or my friend the shipper whatsoever.
Wait another 10 days yeah? paying 300 dollars for this shit. A shipping company that loses the shipping address filled out 4 times.

 – About 2 months ago.

Had equipment shipped 2 day air( On June 29th 2018) to Atlanta Georgia (UPS' HOME), from California, today is July 6th and tracking shows it in Hodgkins Illinois. Customer service says "well...

Had equipment shipped 2 day air( On June 29th 2018) to Atlanta Georgia (UPS' HOME), from California, today is July 6th and tracking shows it in Hodgkins Illinois. Customer service says "well tracking shows delivery date to be 10 July so it's on schedule" Eh huh whaaaa..., I have a copy of the label. It was shipped June 28th 2nd day air, sorry sir it'll arrive on time have a nice day...

 – About 2 months ago.

#metoo cheyyllryl from browncafe sexually harasses me....

#metoo cheyyllryl from browncafe sexually harasses me.

 – About 2 months ago.

Hi,

My name is Randy and I was looking at a few different sites online and came across your site ups-sucks.net. I must say - your website is very impressive. I found your website on the...

Hi,

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 – About 2 months ago.

UPS SUCKS because I sent a package , a vintage original lava lamp worth 400.00. and UPS Broke the glass portion holding the lava and then TRASHED THE ENTIRE PACKAGE!!! I'm so f%@king mad I...

UPS SUCKS because I sent a package , a vintage original lava lamp worth 400.00. and UPS Broke the glass portion holding the lava and then TRASHED THE ENTIRE PACKAGE!!! I'm so f%@king mad I could spit bullets. How dare they TRASH MY ENTIRE PACKAGE?? I'm not done with these assholes. More on this subject to follow.

 – About 2 months ago.

package marked DELAYED for 2 days, but says arriving today, and NO info for the cause of the delay, I swear the company is ran by absolute morons....

package marked DELAYED for 2 days, but says arriving today, and NO info for the cause of the delay, I swear the company is ran by absolute morons.

 – About 2 months ago.

Just got "Due to operating conditions, your package may be delayed."

There is no bad weather. No traffic accidents. No road closures. Road conditions are fantastic. It isn't...

Just got "Due to operating conditions, your package may be delayed."

There is no bad weather. No traffic accidents. No road closures. Road conditions are fantastic. It isn't rush hour. We're not being attacked by visitors from another planet. My house is less than 15 miles from where UPS loads their trucks.

Guessing it's a broken truck, the driver got sick, or someone put it on the wrong truck.

 – About 3 months ago.

#metoo browncafe supports sexual harassment of men by female ups drivers....

#metoo browncafe supports sexual harassment of men by female ups drivers.

 – About 3 months ago.

#MeToo @ Brown Cafe...

#MeToo @ Brown Cafe

 – About 3 months ago.

#metoo CEO abney supports Harvey Weinstein

...

#metoo CEO abney supports Harvey Weinstein

 – About 3 months ago.

Well, they've done it again. I spend about 1500$ a week with the asses, and have been shipping heavy items for years. Now, all of the sudden, (since the overpaid incompetent morons have been...

Well, they've done it again. I spend about 1500$ a week with the asses, and have been shipping heavy items for years. Now, all of the sudden, (since the overpaid incompetent morons have been discussing a strike) i've had 8 packages broken in the past 6 weeks. Wish i could add photos of their handiwork. My employees spend hours building wooden crates to go inside brown boxes. We strap them with 2k lb stensile strapping and use bubble wrap and peanuts for cushioning.
My customer yesterday said the f%@ker pulled it off the shelf (which i dont even understand why it would be up there being 100lbs) and plopped it on the floor. He then rolled it several times out the door on the ground before putting it on the hand trucks.

Needless to say, it was shattered. I'm left with my dick in my hand, and an angry customer who tells me we're not packing it properly. UPS , of course, calls to assume no responsibility and we'll eat the cost. I'll have to make new packing crates, new product, and reship.

Last week we had them "refuse delivery" on a client who stated he stayed home all day to receive the package and no one ever showed up. They shipped it back twice (on my dime of course) until i finally printed a label the third time without my address on it. This way, they can't return it to me.

It's currently sitting somewhere under a conveyor belt between here and Ohio. Another angry customer on the count of these f%@ks. I wish there were better competition in the ground shipping industry. I'd happily give my money to another company if they could do their job (Ship the product undamaged to the customer)

Overpaid morons

On a side note, we have a good representative. That's the best thing i could say about the company. She's been helping us deal with all these issues to the best of her ability, but no one should have to deal with this level of incompetence.

 – About 3 months ago.

#metoo. I too was raped anally by Harvey Weinstein
...

#metoo. I too was raped anally by Harvey Weinstein

 – About 3 months ago.

CEO abney is a gun control freak...

CEO abney is a gun control freak

 – About 3 months ago.

UPS Managers must have to specialize in "I don"t know" I can't do anything" "I can't help you"

This is the third time today i am on looooong hold waiting...

UPS Managers must have to specialize in "I don"t know" I can't do anything" "I can't help you"

This is the third time today i am on looooong hold waiting for a manager to get back to me. What could they possibly be doing to keep you on hold this long - hoping you will hang up and call in again like a lab rat.

HORRIBLE Customer Service.

 – About 3 months ago.

UPS was once helpful when they wanted your business. Now they are a bunch of independent rude arrogant people at the local office. Helpful is not in their vocabulary because they want you to do 100%...

UPS was once helpful when they wanted your business. Now they are a bunch of independent rude arrogant people at the local office. Helpful is not in their vocabulary because they want you to do 100% of the work involved in shipping a package. I needed a quote for shipping 4 boxed wheels; would they give me a rate - NO. I am done with them. They only want big business freight which is evident by the hours they are open to the public! Who can do business like that-3 hrs in the morning and 3 hrs in the afternoon. I once loved UPS- screw them now.

 – About 3 months ago.

UPS goon cursing and smashing delivery on my doorstep: https://ring.com/share/6572236983013134258...

UPS goon cursing and smashing delivery on my doorstep: https://ring.com/share/6572236983013134258

 – About 3 months ago.

I finally decided to reorder from Amazon...
Well part of the order showed up finally - DAMAGED!!!
Waiting for the rest of it to show if ever...?

UPS says they prefer Amazon to...

I finally decided to reorder from Amazon...
Well part of the order showed up finally - DAMAGED!!!
Waiting for the rest of it to show if ever...?

UPS says they prefer Amazon to take care of business.

Amazon - you're talking to someone it India or wherever then the person you're talking to has to switch you to somebody higher up...

ARRGGGHHHH!!!!!

 – About 3 months ago.

UPS: Hello, I’m your UPS virtual assistant. I’m here to help with your tracking questions.
You: f%@k off
UPS:
Ouch. We care about your business.
You: f%@k you
UPS:...

UPS: Hello, I’m your UPS virtual assistant. I’m here to help with your tracking questions.
You: f%@k off
UPS:
Ouch. We care about your business.
You: f%@k you
UPS:
Ouch. We care about your business.
You: go f%@k yourself
UPS:
Ok, I see my suggestions aren't helping. Would you like to contact our customer support?
Yes
No
You: eat a dick
UPS:
Please repeat your question in a different way. I'm still learning and might need more information.

 – About 3 months ago.

Been waiting on my package in Chicago- first off, I can't understand their delivery "status" on website. If their status comments are going to be in abbreviations and jargons, why bother...

Been waiting on my package in Chicago- first off, I can't understand their delivery "status" on website. If their status comments are going to be in abbreviations and jargons, why bother to share with customers? Second, UPS is the only carrier without a general delivery time. Perhaps there had been one but due to its shifty hours- random- bottom line, our concierge people can't tell me when UPS truck will come by during weekdays/ weekends. I read here somewhere on this page that they work 7 days a week? In Chicago UPS blatantly said that they don't deliver Sat.-Sun.

 – About 3 months ago.

****BEWARE****
Amazon uses UPS sometimes! Oh holy Hell NO! I ordered a grill on Amazon to be delivered and put together in time for a July 4th BBQ. Friday, UPS leaves info notice because sig is...

****BEWARE****
Amazon uses UPS sometimes! Oh holy Hell NO! I ordered a grill on Amazon to be delivered and put together in time for a July 4th BBQ. Friday, UPS leaves info notice because sig is needed. Mind you, I work from home and was home when they left their notice! No door bell was rang or even a knock! I call to find out if they can deliver before my appointment the next day to have the grill put together. UPS assures me it will be delivered Saturday morning by 1030. I call to make sure and it was changed to "on hold for customer pickup" Not sure how UPS wants a 120 pound woman to pick up a 130 pound package? Or how or why it was changed in the first place? They were going to call me again to figure out when to deliver again. I decided to end the madness and called Amazon to cancel the package and send back to them. Next stop, Home Depot!
***All the best to you all suffering in the blackhole of UPS delivery "attempts", customer services calls and broken promises.****

 – About 3 months ago.

Thanks, Ed for saying so... haha...

Thanks, Ed for saying so... haha

 – About 3 months ago.

UPS is the worst. This is the second day waiting for my package and it is almost 10 in the evening. ...

UPS is the worst. This is the second day waiting for my package and it is almost 10 in the evening.

 – About 3 months ago.

Female ups drivers like anal sex...

Female ups drivers like anal sex

 – About 3 months ago.

UPS doesn’t exist

We see their attractive big brown trucks with their drivers wearing brown jacket and trouser uniforms, but it’s all a well-planed charade of absence. There are some...

UPS doesn’t exist

We see their attractive big brown trucks with their drivers wearing brown jacket and trouser uniforms, but it’s all a well-planed charade of absence. There are some clever people behind UPS that’s for sure. They even up the anti once in a while and posting commercials telling us how proud they are of their big brown trucks. The truth is however that UPS really doesn’t exist; not as a courier at least.

It all began when Techsmart (fake name) sent me an email indicating my package had been shipped!. My new bluetooth keyboard and mouse were finally on their way. I say finally because I can be a bit of a prude when it comes to advancing technology. I can relate to the vision of myself sitting at my desk typing away, but sitting on the sofa using my big screen instead? Did I need thick glasses and sticky fingers to go with that?

“And this is your UPS Tracking number” Techsmart said. The absence of an expected delivery date should have been my first indication of something being up. I also failed to notice there was no link to the UPS tracking website, but heck this is UPS I figured. The guys with the big brown trucks everywhere. What could go wrong?

I live in a rural municipality hours from a significant population density so we don't expect the same level of service the cities do. In the two weeks that I waited there wasn’t a peep from anyone. No email, no phone call, no note on the door – nothing, nothing but deafening absolute silence. So I finally Googled UPS Tracking, found the page and pasted the tracking number. “Exception. Action required” is all it said about my package. I dialed the 1-800 number they offered, listened to the menu options, pressed * to repeat them because none seemed to apply, then finally took a chance and, despite it not being an option, pressed zero hoping for human intervention. The phone started ringing and the charade carried on a little while longer.

“Package delivery was attempted twice sir.” She said. First layer peels off. “When?” I asked. She couldn’t tell me. Second layer. “It’s been sent back to the depot to be returned to the sender” she added. “Wait what?” I asked. My dismay must have been obvious. “Would you like to pick it up at the depot?” she offered. “I’ll have to put in a special request to see if they can hold it.” “What?” Another layer.
I decided in the end I would take a detour to the city and do a shopping run. It seemed better than the other option. Then the first layer of the charade peeled off. She gave me the address of the depot. It was an hour away. Granted this is Norther Alberta and long travel distances are the norm for things like specialized health care needs and civilization, but still. In the end I relented. “You’ll receive a confirmation email that it’s being held and could take up to 24 hours.” She said. I was to pick it up in two days. Wait again became the new plan.

Two days later, and again nothing from UPS, i.e. no confirmation email, I tracked my parcel one more time. “Waiting for customer pick up” it said. Relieved, I hoped in my truck and headed west. An hour later I pulled into the “depot”. The building appeared to be a repurposed mechanics garage sitting in a seemingly deserted fenced gravel yard. Dollar store For Sale signs adorned a 70’s boat hull laying strapped on a flat bed trailer, an RV trailer that brought the word “vintage” to mind and a car with one flat tire. All of them offered year and model information and a number to call Frank. Again this is Northern Alberta where function predominately overrides curb appeal, but this place had zero curb appeal. I looked around for the canine possibly hiding somewhere in the yard.

Satisfied no dog exists I parked, hopped out and upon reaching the door, marked “UPS Customer Pick Up” in nondescript black lettering, found it quite locked. I peeked through the glass and saw packages strewn about the unlit garage on its floor and shelving. I heard a car door shut and turned to see a young man putting his cell phone in his back pocket as he left the car parked beside me. He looked very surprised. “Can I help you?” he asked. "uh oh" I thought as another layer peeled off. “Yes. I’m Mr. so and so and I’m here to pick up my package.” His look of surprise turned quickly to that of confusion. Determined I had it right (fool that I was) I continued “I checked the tracking this morning and it says it’s here waiting for customer pick up.” Pulling his phone back out of his pocket he asked “What’s your name again?”

After a brief conversation in the parking lot arguing the merits of opening the door and actually looking to see if my goods were on site he relented and let me take a peek. It wasn’t there. “I’ll call the driver” he said “maybe he has it”. He didn’t. “What’s the tracking number?” he asked. “You can’t look that up yourself?” I shot back. He stood there looking at me so I hopped into my truck and pulled my phone out launching my email app. I pinched myself. Yup this is happening. “Never mind I don’t need it” he came to me a few moments later and said. It’s gone back to the city so we’ll have to bring it back up. I try to be a fast learner so it was at this juncture I needed to call it quits. Besides, it’s reasonable to have serious doubt about UPS’s ability to pull such complicated maneuvers I said forget it. I opened my shopping list and put the electronics at the top of the shopping list.

In the end the young person decided I needed to call UPS customer service. “I’m sorry sir, but we can’t find your package in our system” she said. “Do you even have a system?” I wanted to ask, but I knew how far that would get me. “So what are you going to do?” I foolishly asked. “I’m sorry sir, but there’s nothing we can do. You’ll have to contact the sender.” “Wait a second” I demanded. “So what service does UPS actually offer?” I asked. “And who is going to pay for my gas and my time?” “I’m sorry sir.” Was all she could say.

So let’s summarize my experience here. I received zero from UPS. Not a note or an email or a call or a solution. In fact UPS took from me. They took my time, my gas, 2 hours of highway wear and tear on my vehicle and left me with nothing. Never again UPS. I don’t care how good of a deal it is or how badly I want/need something, if the seller uses UPS they are not getting my business. There is a plethora of delivery businesses operating under a much stronger customer-service basis which means there is a plethora of other business using them.

Gezz UPS. Not even a note? I mean if you’re sending a live person right to someone’s door you couldn’t leave a note? Understandably developing a digital customer experience requires an investment on your part, but can I offer you a carton of post-it notes to help you get started? Think about how you might fun with this idea. You could make a new commercial saying how friendly you are in your big brown trucks and your friendly colourful notes. You could even leave a phone number. Hello? Do you have a functional customer service department? UPS? Hello? . . .

 – About 3 months ago.

Ordered stuff from California on Monday AM with UPS 3 day select, not delivering until tomorrow Friday, last time I checked M-F is 5 days, the kicker is my item is sitting in cargo container that...

Ordered stuff from California on Monday AM with UPS 3 day select, not delivering until tomorrow Friday, last time I checked M-F is 5 days, the kicker is my item is sitting in cargo container that arrived in Buffalo at 13:58 today. They think I'm unreasonable for wanting them to throw it in a truck when they get it off the plane and drive it 25 minutes to my house tonight. They won't budge and will not deliver it any sooner than tomorrow. The problem is I was planning on going right from work to my event with my stuff packed. must be nice to be a big company and do as you wish despite the effect it may have on others

 – About 3 months ago.

I want some anal sex...

I want some anal sex

 – About 3 months ago.

Unbelievably
Pathetic
Service ...

Unbelievably
Pathetic
Service

 – About 3 months ago.

Out regular UPS driver (Ed Toledo) is the best. As a small business owner you recently started to ship a lot more, he was knowledgeable about services offered. He is kind, professional and patient....

Out regular UPS driver (Ed Toledo) is the best. As a small business owner you recently started to ship a lot more, he was knowledgeable about services offered. He is kind, professional and patient. However when he is out his cover driver has the worst attitude! He appears to be overwhelmed and in need of help. I know the bottom line is important but UPS needs to value and reward good employees.

 – About 3 months ago.

Barwick from Holden,mo yes I will put my name on the last post they lost a #60 snow plow mount it was not in a box!...

Barwick from Holden,mo yes I will put my name on the last post they lost a #60 snow plow mount it was not in a box!

 – About 3 months ago.

Shipped a mount for a snow plow (truck it was to big for box on April 2nd...They lost it $93 to ship it still 11 weeks later no refund check.They keep saying check with your shipper..But shipper can...

Shipped a mount for a snow plow (truck it was to big for box on April 2nd...They lost it $93 to ship it still 11 weeks later no refund check.They keep saying check with your shipper..But shipper can not get them to pay for my lost.THIS is the biggest PISS poor customer service I have ever been through.How does the Jackasses look at them selfs in the mirror

 – About 3 months ago.

charged me $44 for guaranteed 2 day delivery and then delivered it 4 days later adn never refunded or apologized or followed up. Shocking disregard for the public and false advertisers. ...

charged me $44 for guaranteed 2 day delivery and then delivered it 4 days later adn never refunded or apologized or followed up. Shocking disregard for the public and false advertisers.

 – About 3 months ago.

Probably UPS CEO and workers laugh so hard right now to see all this comments. we just have to admit it , we need them more then they need us...period. nothing will change unless we start using...

Probably UPS CEO and workers laugh so hard right now to see all this comments. we just have to admit it , we need them more then they need us...period. nothing will change unless we start using USPS or FEDEX

 – About 3 months ago.

f%@kKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK UPS...

f%@kKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK UPS

 – About 3 months ago.

Brown Cafe won't let a lot of users post. They also edit a lot of messages. Bad thing is this site is tied to Brown Cafe too.

Net Neutrality to the EXXXTREME!

Hypocrisy...

Brown Cafe won't let a lot of users post. They also edit a lot of messages. Bad thing is this site is tied to Brown Cafe too.

Net Neutrality to the EXXXTREME!

Hypocrisy at its finest.

 – About 3 months ago.

2-day shipping but in the end i have to go pick it up myself during office hours i cannot do except on the weekend......bravo UPS. Just leave the package at the door for christ sake...

2-day shipping but in the end i have to go pick it up myself during office hours i cannot do except on the weekend......bravo UPS. Just leave the package at the door for christ sake

 – About 3 months ago.

I worked for UPS 5+ year. Was never late. Never missed a day. The company is terrible. They're supposedly Union, but it doesn't help. Never used Union. They put minorities and homosexuals...

I worked for UPS 5+ year. Was never late. Never missed a day. The company is terrible. They're supposedly Union, but it doesn't help. Never used Union. They put minorities and homosexuals front in line. Yet, the workers are racist as could be. Plus, they toss your stuff around like it doesn't matter.

UPS is trash. Plus, there are tons of people there that whine all of the time. 90% of the drivers complain 24/7. Oh, I'd rather be working at McDonald's. No you wouldn't lazy bones. Cause you'd be paid very little.

Then you got workers who want to miss 6 days a week and abuse the health insurance. Bottom line, I don't know how UPS isn't bankrupt. Better off sticking with shatty USPS.

 – About 3 months ago.

The UPS near me sucks they don’t open till 3:30 PM. What kind of business does that? Also the last package I had delivered to my home the guy didn’t even bother trying to find my home he just left...

The UPS near me sucks they don’t open till 3:30 PM. What kind of business does that? Also the last package I had delivered to my home the guy didn’t even bother trying to find my home he just left it laying on the porch of someone living up the road from me. The package before that one the driver circled around our neighborhood couple times, our address is posted on a pole and trash can right out front and he drove so fast by us he didn’t see us so we had to go to the office after 3:30 PM to pick it up! It’s ridiculous!!!!

 – About 3 months ago.

1 800 PICK UPS then hit '0' and hit '0' again to talk to a LIVE person. ...

1 800 PICK UPS then hit '0' and hit '0' again to talk to a LIVE person.

 – About 3 months ago.

LoL anyone who defends UPS or says that they deliver “%99 on time probably works for them or they wouldn’t post here ...

Period.
UPS needs to be shut down.. ...

LoL anyone who defends UPS or says that they deliver “%99 on time probably works for them or they wouldn’t post here ...

Period.
UPS needs to be shut down..

 – About 3 months ago.

Looks like no strike at UPS.

All my deliveries come on time or 99% do. The problem is the online websites you're shopping from doesn't process the order until 24-72 hours later....

Looks like no strike at UPS.

All my deliveries come on time or 99% do. The problem is the online websites you're shopping from doesn't process the order until 24-72 hours later.

I have looked at as soon as it's scanned it does arrive in two business days. Even though I ordered it 4-6 days ago.

UPS is rarely to blame on speed of transit.

 – About 3 months ago.

Houston, We gotta problem......

Houston, We gotta problem...

 – About 3 months ago.

Ordered a shipment friday. Paid extra $15 at checkout for guranteed 3-5 day shipping so it would be here by the next Friday before we leave on vacation. Shipping info shows up on monday and my package...

Ordered a shipment friday. Paid extra $15 at checkout for guranteed 3-5 day shipping so it would be here by the next Friday before we leave on vacation. Shipping info shows up on monday and my package sits in some warehouse in Maine from Monday morning until Tuesday night. Friday rolls around and my package is still half a state away. I call to complain. Apparently regardless of what time of day they receive the package the first day "doesn't count" and it's still "on time." Oh and now that I won't be home on the expected delivery day I have to find time, during normal business hours of course, to drive an hour one way to the distribution center to pick it up. What the hell did I even pay for?!

 – About 3 months ago.

I ordered two auto struts off the internet, and they were shipped the that day.
I received one of them the next day,the other, has been sitting an hour away
for three days now with no...

I ordered two auto struts off the internet, and they were shipped the that day.
I received one of them the next day,the other, has been sitting an hour away
for three days now with no delivery time in tracking utility. Called UPS and
all could tell me is the package is still on the truck waiting to unloaded. WTF
6/23/18.

 – About 3 months ago.

Yeah the amazon ninjas always get here on time with few exceptions ..

don’t confuse the amazon ninjas with FAT LAZY UPS WORKERS seriously they have for the third f%@king time delayed a...

Yeah the amazon ninjas always get here on time with few exceptions ..

don’t confuse the amazon ninjas with FAT LAZY UPS WORKERS seriously they have for the third f%@king time delayed a package from Ohio “note I’m in Pittsburgh “ like an hour or two away and it has been over a month ... sitting .. I have Called. I chatted with them online .. nothing.. I’m now paying my customers to work for them !!!


Thanks f%@k heads!!

Will make damn sure that if I have to use ups I simply won’t order the item..


Lesson here ... Don’t trust UPS to deliver your stuff .. boycott and put them out of business ...

Had to pay customers almost $5000.00 for getting their stuff fixed late and all I got was this crappy rant ...

 – About 3 months ago.

Thank you so much for creating this website. I am not alone. UPS sucks! ...

Thank you so much for creating this website. I am not alone. UPS sucks!

 – About 3 months ago.

Anal sex with ups drivers is wonderful...

Anal sex with ups drivers is wonderful

 – About 3 months ago.

Who knew "3 Day Select" takes 4 weeks?...

Who knew "3 Day Select" takes 4 weeks?

 – About 3 months ago.

Been getting a ton of deliveries on Sunday from the post office.

It's just best in today's online world and speed of delivery that 7-day work weeks are the norm.

...

Been getting a ton of deliveries on Sunday from the post office.

It's just best in today's online world and speed of delivery that 7-day work weeks are the norm.

 – About 3 months ago.

I don;'t even trust myself to write without profanity. So I was supposed to get a package delivered yesterday morning. Got home yesterday and there was a notice that they were dropping off the...

I don;'t even trust myself to write without profanity. So I was supposed to get a package delivered yesterday morning. Got home yesterday and there was a notice that they were dropping off the package at a UPS Access point by 1 PM the next day. Apparently they needed a signature. I called UPS. They said they were not going to deliver it back to my house and there was no option but to go to the Access point. Fine.
Took an hour off work to drive to the Access Point to get my package at 1: 30 PM. They don;t have it because the driver never made it by the day before. The Access point is some rinky dink clothing store in a not so good area of town which doesn't open till 10 AM and closes at 6 PM. While in the store we pull up the tracking info and it says that the package is being delivered back to my house on Friday (remember it was supposed to be delivered on Wednesday morning).
I called UPS from my car right in front of it. Got one of the Indians. Demanded to speak to someone in the U.S. Respectfully. The package contained foreign currency and I was leaving on a trip. Talked to a supervisor who sent a message over to their "hub" and said someone would call me back within an hour.
Someone called from the "hub" and I explained the circumstances and she asked me what I wanted to do. I said I HAD to get the package that day. She told me the only way of that happening was if I drove to the "hub" between 8:30 PM and 9:30 PM that night. I asked her if she could guarantee that my package would be there. She vehemently guaranteed it. Long story short. The hub is in an industrial part of town and was impossible to find even with my GPS. But finally got there at 9: 10 only to be told that the driver had taken the package to the UPS Access point at 3 PM that day. Despite the supervisor telling me they had communicated with him at 1:30 PM that day while I was on the phone with them. It's like a freakin' treasure hunt. So now I have to take another hour off work to go down to the access hunt and pray they actually do have it. Staff at the hub, btw, civil but they get this shit so often they're not really vested in having UPS come off looking good. How could they?
If I can't find it tomorrow I'm wondering if they will send it back. There's 1000.00 in foreign currency in that envelope and nobody can really assure me where it is. I've gotten three different locations so far.

 – About 3 months ago.

I'm an Amazon Prime member. Those crazy little sh*t uber drivers that seem to deliver half of my packages never miss a beat. Always on time.

UPS on the other hand, I can't...

I'm an Amazon Prime member. Those crazy little sh*t uber drivers that seem to deliver half of my packages never miss a beat. Always on time.

UPS on the other hand, I can't remember the last time a delivery to me wasn't F'd up by them. I dread ordering from Costco because I know they will use OOPS er UPS to make the delivery. They really need to drop them and find a different delivery company.

For the past two days my tracking number on the UPS website has been telling me my package was 'In Transit, On Time' for delivery today. Then 15 minutes before the daily delivery deadline, they change it to this BS: 'Scheduled delivery information is not available at this time. Please check back later'.

A more reputable delivery service would also tell me if it was scheduled for a morning or afternoon delivery. This take a whole day off so we can screw you and laugh when we aren't even planning to actually show up on that day... well screw you instead UPS. I'm never buying from anyone again who only offers your company as the delivery service.

Brown stinks.

 – About 3 months ago.

For the third time in six weeks UPS has screwed up my delivery. First time it was "allegedly" delivered to the wrong address a block over, next time it was delivered to an address in Miami...

For the third time in six weeks UPS has screwed up my delivery. First time it was "allegedly" delivered to the wrong address a block over, next time it was delivered to an address in Miami FL., I live in Missouri, who knows where this last failed attempt was delivered, but it wasn't at my address and I'm completely fed up with this uncaring, incompetent service. Amazon has been instructed to never ship my orders by way of UPS ever again or risk losing my business forever. Any online retailer that uses this piss poor service exclusively will never get my business. UPS is dead to me. Good riddance!

 – About 3 months ago.

Bigjim buttf%@ks David abney...

Bigjim buttf%@ks David abney

 – About 3 months ago.

My package was originally scheduled to be delivered 2 days ago. It arrived at a UPS facility on the day my package was supposed to arrive, but has had no movement whatsoever.

After...

My package was originally scheduled to be delivered 2 days ago. It arrived at a UPS facility on the day my package was supposed to arrive, but has had no movement whatsoever.

After that day, they deleted my scheduled delivery date and simply have it mark as "In-transit" and on time, despite the fact that it is late and has been sitting in a sorting facility for 60 hours now.

My package is important, and every day it's not here forces me to postpone a job that has to be done until it gets here.

 – About 3 months ago.

When UPS drops the ball they revert to the "address incomplete" excuse, I'm sure of this because they have delivered to my home before and their system won't let you ship to an...

When UPS drops the ball they revert to the "address incomplete" excuse, I'm sure of this because they have delivered to my home before and their system won't let you ship to an incorrect address anyway.

I live out in the Boonies and I get the feeling they really don't want to deliver to my neighborhood, or anywhere else for that matter, because their reps and automated systems are always asking if I want to pick up the package at a UPS center--If I wanted it delivered to a UPS center I would have had it shipped that way in the first place...

FedEx seems to be the last viable option if you don't want to lose your mind over shipping, USPS has been a nightmare for me too. I don't know if DHL is available in Santa Fe, NM, but I'm willing to give them a try...

 – About 3 months ago.

Just found here after the most frustrating and infuriating automated service call I have ever experienced.

Basically we are returning some faulty items to a vendor, who have paid for the...

Just found here after the most frustrating and infuriating automated service call I have ever experienced.

Basically we are returning some faulty items to a vendor, who have paid for the collection. They mailed us the delivery label with instructions to ring UPS to arrange a collection.

The call opens with the usual Say this menu. So I go for Book Driver to Collect. So I go for that it then asks if you have an account number, nothing on the label stands out so I say no, so it asks for my phone number which I give and it finds our address.

It then asks if a particular time is ok for a collection so I again agree, thinking that it's going to ask for a tracking number or some other point of ref since I don't have an account. I've booked collections like this before with TNT and FedEx and I've only had to give the tracking number to make the booking.

The next response for Miss Robot is thank you your booking ref is BlahBlah and your driver will be with you before the time I agreed to.

So now worried that I've just given myself an added costs I wait for an option to cancel. No none. I wait for an option to speak to a human no such luck.

I quickly emailed them and got a response. "Thank you your request will be dealt with in One Business Day" So we are either going to have the package picked up and paid by the vendor or one unhappy driver. Either way I'm not paying

 – About 3 months ago.

Gotta luv a company that scans a package at every site but provides no way of effecting any change. I have a package siting in a warehouse 10 mins from my house and because it is marked return to...

Gotta luv a company that scans a package at every site but provides no way of effecting any change. I have a package siting in a warehouse 10 mins from my house and because it is marked return to sender there is no way to get it. Oh yea, and thanks for the mail that shows up 12 hours after you have marked it "return" reminding me to call so I can get the run around telling me there is nothing I can do.

 – About 3 months ago.

Ups supports Harvey Weinstein
...

Ups supports Harvey Weinstein

 – About 3 months ago.

Why does UPS suck so hard? Drivers are not allowed to carry cell phones, my buzzer is broken, I have a large shipment of several packages sitting outside. No way to tell if they attempted to pick...

Why does UPS suck so hard? Drivers are not allowed to carry cell phones, my buzzer is broken, I have a large shipment of several packages sitting outside. No way to tell if they attempted to pick up or not. Customer service can't correlate my credit card number or a tracking number with the original order to pick up. WTF?

I know they have to have security concerns, but this is insane. Your average pizza delivery business would be dead with just 1/2 of these practices.

 – About 3 months ago.

Marked 'delivered' friday. I was sitting outside when the package was 'delivered.' Nobody came to my house to deliver anything. Whats the point of tracking if drivers just mark...

Marked 'delivered' friday. I was sitting outside when the package was 'delivered.' Nobody came to my house to deliver anything. Whats the point of tracking if drivers just mark things as delivered and leave them sitting in the truck

 – About 3 months ago.

Sacramento, CA USA

I've been tracking my package all day which was to be delivered by the end of the day. When I recently checked it said that there was an attempted delivery at 6:22...

Sacramento, CA USA

I've been tracking my package all day which was to be delivered by the end of the day. When I recently checked it said that there was an attempted delivery at 6:22 p.n. and I'm rushing to the door at 6:24 p.m. and there is no type of notice or anything. It's Father's day tomorrow, and once again, another epic fail from UPS

 – About 3 months ago.

I have ordered from this address before but this last Amazon order was not delivered. First UPS said it could not deliver to my address. Then they sent it to an address I have not lived at for over 6...

I have ordered from this address before but this last Amazon order was not delivered. First UPS said it could not deliver to my address. Then they sent it to an address I have not lived at for over 6 years. Luckily Amazon refunded my cost, I think...

At one time in small towns UPS would work with the USPS for delivery but I guess UPS & USPS don't talk anymore.

This really sucks since more & more is ONLIINE anymore especially older replacement stuff like camera batteries & ink cartridges.

I don't know what to do since UPS apparently can not see my address with the 1/2 in it like you can't see Harry Potter's Platform 9 3/4. That darn fraction makes us invisible!

 – About 3 months ago.

United Poor Service " Enough Said lol , However FedEX Always On Time Wilson Rocks :) ...

United Poor Service " Enough Said lol , However FedEX Always On Time Wilson Rocks :)

 – About 3 months ago.

First, 2nd day air package got delayed. Then, knowing I wouldn't be home for delivery, authorized it to be delivered without a signature. Got a "we missed you slip" anyway. Go on their...

First, 2nd day air package got delayed. Then, knowing I wouldn't be home for delivery, authorized it to be delivered without a signature. Got a "we missed you slip" anyway. Go on their website (a travesty of itself) to send it to a local UPS store, but wouldn't you know the server for that specific service is down and I'll need to try again later. Oh and since the only way to talk to a human customer service rep is by tweeting at them, I tried that and asked how to change my delivery location. The UPS customer service account I tweeted to (dm'ed) left me on read. Fantastic.

 – About 3 months ago.

I work for a company that receives roughly 250 next day air packages (about 30 of which are delayed each day). Granted we are a fairly large account with UPS, however there simply do not care. I am...

I work for a company that receives roughly 250 next day air packages (about 30 of which are delayed each day). Granted we are a fairly large account with UPS, however there simply do not care. I am just peeved at the lackluster service and then these drivers making $36/hr are asking for more money. Their conflict resolution is terrible and the drivers make a schedule of their own.

 – About 3 months ago.

Typical UPS shit. Package didn't get loaded into plane on time, then a "mechanical failure" caused further delay. It really pisses me off to pay for 2-day shipping when it never makes it...

Typical UPS shit. Package didn't get loaded into plane on time, then a "mechanical failure" caused further delay. It really pisses me off to pay for 2-day shipping when it never makes it in 2 days.

 – About 3 months ago.

I shipped some packages by going to the UPS store on June 6 (it is now June 12) and sending them. I asked to pay extra for the tracking numbers so that I could track them. I go to the UPS website to...

I shipped some packages by going to the UPS store on June 6 (it is now June 12) and sending them. I asked to pay extra for the tracking numbers so that I could track them. I go to the UPS website to track my packages and none of the numbers work. I can't track my packages that I paid extra to track. STUPID! How do I know if they arrived???

 – About 3 months ago.

UPS started out THE BEST. That was before College Professors taught; SELFISH, PREDATORY, MARKETING, where management enrichment is the absolute and only goal, and the customers are an endlessly...

UPS started out THE BEST. That was before College Professors taught; SELFISH, PREDATORY, MARKETING, where management enrichment is the absolute and only goal, and the customers are an endlessly replaced commodity, also sometimes known as, "The MARKS." In pursuit of that goal, UPS made a great effort to drive out the well paid and RELIABLE UNION employees. Maybe you buy into the anti-union propaganda. Maybe you HATE unions? Well, unions are just PEOPLE, and people come in many types. Just like politicians, and clergy, and even your neighbors. There are many good people in unions, and a few not so good. The people who hate unions, NOW, also hate their health care coverage. The company mantra was, "Get rid of the (Greedy?) unions, and corporations will respond with new investments, better jobs, etc." I submit the Unions were the only thing holding the, UNLIMITED GREED, of big corporations in check. Good health care was the NORM, when many employees were union. So what does this have to do with UPS? Good pay, and good benefits, is a powerful incentive to have a CAREER. To be the best, do the best, and have loyalty to the company AND it's customers. When all the company offers is, "a job" with marginal pay, you have employees distracted by financial issues: child care costs, health care costs, housing costs, predatory lenders, mandatory long work hours, etc. But hey, the company executives and the thieves on Wall Street get rich, while you wait for your deliveries, which may arrive in a package thoroughly beat-up. Don't buy the "Staying Competitive" story either. The competition: FedEx, DHL, and even the USPS, are all running at higher overhead than UPS. I am not sure if Amazon plays a role in this. Amazon may have extracted a good enough UPS shipping deal for themselves, that it puts a squeeze on the rest of UPS (not sure about that).

 – About 3 months ago.

Order has been in my city for 8 days without delivery....

Order has been in my city for 8 days without delivery.

 – About 3 months ago.

What is the point of a text alert that only texts you after delivery? I need to sign for my package and they don't bother to text you when there is a delay or when it is out for delivery. I have...

What is the point of a text alert that only texts you after delivery? I need to sign for my package and they don't bother to text you when there is a delay or when it is out for delivery. I have been waiting 48 hours for a response to my email. Have missed a delivery attempt. The idiot on the phone suggested I sign up for text alerts to avoid missing my delivery. Are you kidding me? I am signed up!! Just tell me when it's coming FFS!