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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 10,122 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 9 hours ago.

Enjoy your day. Give a wave & smile to your friendly UPS driver.

Thank them for delivering your essentials. 👍...

Enjoy your day. Give a wave & smile to your friendly UPS driver.

Thank them for delivering your essentials. 👍

 – About 10 hours ago.

how this company is still in business, i have no idea. ...

how this company is still in business, i have no idea.

 – About 16 hours ago.

My package crossed a continent in a week (from friggin' France to Mexico!) and has remained 'in process' for three. What good does it make a tracking number if it's always going to...

My package crossed a continent in a week (from friggin' France to Mexico!) and has remained 'in process' for three. What good does it make a tracking number if it's always going to "update" with something as generic as "en route"?!
Customer service number? "The number you have dialed does not exist!! XD

 – About 17 hours ago.

7 dollar pickup fee! What a joke! Might as well call it the 7 million dollar hit to UPS business, probably much higher loss than that though.......Why can't they come to my business? FEDEX does,...

7 dollar pickup fee! What a joke! Might as well call it the 7 million dollar hit to UPS business, probably much higher loss than that though.......Why can't they come to my business? FEDEX does, USPS does, speedy does. Must be the maytag delivery guy system..You know where you just sit on your ass and wonder why the other companies are moving product....

 – About 18 hours ago.

Always comes a day late. Box was bent in half with a boot mark on the center. Very nice!...

Always comes a day late. Box was bent in half with a boot mark on the center. Very nice!

 – About 18 hours ago.

I payed for next day air 12 days ago. Still hasn’t been delivered. Package has been in transit the entire time. What sucks is there are time sensitive papers in there and they are lost. No one...

I payed for next day air 12 days ago. Still hasn’t been delivered. Package has been in transit the entire time. What sucks is there are time sensitive papers in there and they are lost. No one takes responsibility for there actions anymore now a days. And it’s always someone else’s fault. A mans word is worth sh*#. You can’t even get help from a ups store or their customer service 1-800 number.

 – About 22 hours ago.

UPS sucks, the logistics side is even worse.. During the application they tell you that it is a full time position and we work 8 hours a day(listed as 9-5 online, may have changed). From the start...

UPS sucks, the logistics side is even worse.. During the application they tell you that it is a full time position and we work 8 hours a day(listed as 9-5 online, may have changed). From the start that was a lie.

They half-cheek their training, starting pay is 13.25 an hour and either you get 34 hours-40 or you get 60+hours. They literally set up people for equipment accidents, retrained a person who “bumped” into another employee(who was actually more frightened then hurt..). That same month a guy demolished a cart full of product with a machine and has yet to be put back on.. don’t know why they won’t retrain him..

The boxes are called “patients”, which are chucked down the line and end up bashed up and at some point jammed together and by the end of it falling off the line, piled into the truck because that loader can’t even keep up with it on his own. Pretty crappy place to work. 30 of us walked out so far and I’ve heard more are leaving(some of us had 7+years of experience).

 – About 2 days ago.

Schedule delivery for Monday in Tucson, AZ as we are moving here from out of state over the weekend. Get an email to track delivery on Friday and selected notify me via text of everything so I can...

Schedule delivery for Monday in Tucson, AZ as we are moving here from out of state over the weekend. Get an email to track delivery on Friday and selected notify me via text of everything so I can keep an eye on it. Got here Sunday evening and checked my email to see it was delivered Saturday to a vacant home with construction tape preventing you from getting to the front door and they say it was signed for although it also says it was left at the front door (outside). STOLEN...

Really?? Jerkoffs!!

Nathan Parks
Tucson, AZ

 – About 2 days ago.

Both sides must be expressed.

No complaints here. Always on time or a day before.

Very pleased with UPS. ...

Both sides must be expressed.

No complaints here. Always on time or a day before.

Very pleased with UPS.

 – About 3 days ago.

Beyond a joke. Ordered meds for my terminally ill cat. UPS can't find it. Call the shipper. UPS says it's a their depot 50 miles away. I drive to get it. They can't find it. Shipper sends...

Beyond a joke. Ordered meds for my terminally ill cat. UPS can't find it. Call the shipper. UPS says it's a their depot 50 miles away. I drive to get it. They can't find it. Shipper sends another. They lose that, too. Shipper about to send the third when it shows up.

Now I order a pair of shoes from a place in California -- about three hours from where I live. Free two day service. Order placed W 10/14. Package ready Th 10/15. Tracking's delivery date? Before 9PM Tu 10/20.

Can't speak to a human in customer service either. There's a reason UPS is brown. They're shit.

 – About 3 days ago.

Amazon delegated delivery of my item to UPS. This is the first time in quite a while that has happened. UPS is not only late, they don’t know where the package is. Can’t believe the total...

Amazon delegated delivery of my item to UPS. This is the first time in quite a while that has happened. UPS is not only late, they don’t know where the package is. Can’t believe the total incompetence.

 – About 4 days ago.

On Oct 14th I ordered a set of hubcaps for my car from Amazon.......I GOT THEIR FREE SHIPPING THING AND NEVER HAD ANY PROBLEMS!!!!!!!!
Then I find out that UNCAPABLE PACKAGE DELIVERY is...

On Oct 14th I ordered a set of hubcaps for my car from Amazon.......I GOT THEIR FREE SHIPPING THING AND NEVER HAD ANY PROBLEMS!!!!!!!!
Then I find out that UNCAPABLE PACKAGE DELIVERY is delivering it for Amazon this time and I track it on my Amazon tracker WHICH RE-DIRECTS ME TO .....USELESS .....PACKAGE....DELIVERYS .....site I find that my package has been SITTING in Los Angeles for 3 DAYS!!!!...UNMOVING!!!!!
I certainly plan on complaining to Amazon and telling them if they want to continue selling to me NOT TO USE.. USELESS.. PACKAGE.. DELIVERY..on items I pay them for their fast delivery!
UPS's automated cant seem to get the tracking number right when I give it....I ask the automated to give me a damn person....it says it is going to get me a representative then after a while it says.....GOODBYE!!!!...and hangs up not helping me!!!!!!
USELESS PACKAGE DELIVERY or is it UNCAPABLE PACKAGE DELIVERY? WHICH NAME APPLIES PEOPLE?.....GOOD QUESTION?

 – About 4 days ago.

paid for 2nd day air for a package Monday. It’s now Friday and no package. It’s been all over the country and no one can help. FU UPS! ...

paid for 2nd day air for a package Monday. It’s now Friday and no package. It’s been all over the country and no one can help. FU UPS!

 – About 4 days ago.

UPS sucks, they charge for the service, then they delay your shipment. What a ripoff!! USPS so much more reliable. I hope UPS keeps losing contracts....

UPS sucks, they charge for the service, then they delay your shipment. What a ripoff!! USPS so much more reliable. I hope UPS keeps losing contracts.

 – About 5 days ago.

I paid $39.50 for two-day air. Today is Day 3, still no delivery, and all they can say online or by phone (at the UPS office where I sent the envelope) is that it's "in transit." They...

I paid $39.50 for two-day air. Today is Day 3, still no delivery, and all they can say online or by phone (at the UPS office where I sent the envelope) is that it's "in transit." They say they are "doing an investigation." Now, an important business closing has to be postponed.

I'll never use UPS again.

 – About 5 days ago.

USPS is overloaded with Amazon Prime Day(s) deliveries. Very little coming UPS or FEDEX in the dozen orders I've made. This tells me Amazon isn't even using exclusive its own shipping company...

USPS is overloaded with Amazon Prime Day(s) deliveries. Very little coming UPS or FEDEX in the dozen orders I've made. This tells me Amazon isn't even using exclusive its own shipping company and relying on the postal service, who are already flooded with ballots and their regular mail/parcel volume.

Rumor has it...Trump's administration reduced rates for Amazon to use the mail so they can't dig their way out of the mess.

Voter Fraud!

 – About 5 days ago.

UPS Sucks, they want to take your freedom away. I get shipments from UPS all the time and have been happy enough with their service. However I'm now convinced that they are in bed with Trump. The...

UPS Sucks, they want to take your freedom away. I get shipments from UPS all the time and have been happy enough with their service. However I'm now convinced that they are in bed with Trump. The bastards dropped my most recent shipment off at the post office to have them deliver it. I know this is because they are trying to clog the USPS so that our votes won't be counted... Shame on them, if I ever have a choice I will pay extra to have anyone else carry my packages in future.

 – About 6 days ago.

Ups sends an email telling me to follow my shipment via the map. The truck icon and my house icon are little circles. Very early on, I watch the truck get so close the truck and my house circles are...

Ups sends an email telling me to follow my shipment via the map. The truck icon and my house icon are little circles. Very early on, I watch the truck get so close the truck and my house circles are touching. He is next door. Then, no delivery and the truck drives away. Still waiting. ups SUCKS,

 – About 6 days ago.

Dude, kettle guy you got a problem my friend. Come on here not making any sense, insulting others for calling you funny. You are why there is so much xenophobia. Stop acting the fool and go out and...

Dude, kettle guy you got a problem my friend. Come on here not making any sense, insulting others for calling you funny. You are why there is so much xenophobia. Stop acting the fool and go out and buy your kid a kettle at Bed Bath and Beyond. You sound like an absolute psycho. You calling people names on here is idiotic. People are making fun of you bc you sound like a lunatic. Go back to where you came from, and bring your little kettle w you

 – About 6 days ago.

Amazon Prime Day deliveries from UPS, FEDEX & USPS are just now hitting the hubs, centers & stations.

Please be patient & allow a day or two to get to your door.

Thank...

Amazon Prime Day deliveries from UPS, FEDEX & USPS are just now hitting the hubs, centers & stations.

Please be patient & allow a day or two to get to your door.

Thank you

UPS Kev.

 – About 1 Week ago.

When I was in the Philippines, I was telling myself when can I escape and stop shoveling pig manure, when I was in the middle east, I kept telling myself when I could stop installing antennas and dish...

When I was in the Philippines, I was telling myself when can I escape and stop shoveling pig manure, when I was in the middle east, I kept telling myself when I could stop installing antennas and dish network and here in the US, what in the heck I'm doing with this UPS when is this thing going to stop. And for you bum, you should do quit suckinh on your mom's saggy tits so you can think better and be a bit useful to society. I can speak three languages so I don't go to Walmart now a days because I may bumped with a looser like you.

 – About 1 Week ago.

Kettleman-go to walmart or Target. Get a kettle there. Then take it to your Suuuuper smart child, in her suuuper expensive apartment, at her suuuper smart University. Problem solved. ...

Kettleman-go to walmart or Target. Get a kettle there. Then take it to your Suuuuper smart child, in her suuuper expensive apartment, at her suuuper smart University. Problem solved.

 – About 1 Week ago.

UPS sucks bcuz more than once I've tracked a package desperately needed and saw it was on the truck from our local dispatch center at 6:30am to be delivered no more than 10mi to the destination...

UPS sucks bcuz more than once I've tracked a package desperately needed and saw it was on the truck from our local dispatch center at 6:30am to be delivered no more than 10mi to the destination only to get a message that the wrong address was on said package when I called to see what happened. UPS would read back the delivery address and low and behold it WAS the correct address!!! Now, it's not cheap to rent studio time when you can get it these days and I needed that product to continue with the session. Well, long story short. They didn't return my call twice on one item after I called twice and was told to EXPECT a call back within the hour (both times)!! No call, no package. Cancelled session means lost money and lost productivity.
Now, I'm sitting here at oh bout 4am next day trying to line up all the musicians that were ready to go the day my package was listed as ENROUTE TO DESTINATION.. Not sure if I can EVER count on them again.
And another thing. I called the second time and the person I talked to was the same person as the first time and claimed that the message was never forwarded to dispatch the first time.
Am I pissed?? To say the least. YES...

 – About 1 Week ago.

f%@king ups cant deliver anything...

f%@king ups cant deliver anything

 – About 1 Week ago.

UPS,

no.

Sincerely,
Everyone...

UPS,

no.

Sincerely,
Everyone

 – About 1 Week ago.

UPS is a bad joke. If a package is rescheduled for delivery which is every time it’s on the truck then it doesn’t arrive at all. When a package does come it’s been ripped open and taped back...

UPS is a bad joke. If a package is rescheduled for delivery which is every time it’s on the truck then it doesn’t arrive at all. When a package does come it’s been ripped open and taped back up.no respect for the goods or the customers. They delivered a package that stunk so bad I almost vomited and after I sent it back they redelivered.

 – About 1 Week ago.

This is the third time I've tried to get something through UPS in the last week and it's the third time they've either skipped my house or just lost the package. The first package was car...

This is the third time I've tried to get something through UPS in the last week and it's the third time they've either skipped my house or just lost the package. The first package was car parts I needed to go to work and they ended up being 2 weeks late. This package is a case for my new phone and, although everything was perfect, they just didnt deliver it. Guess the UNITED POSTAL SERVICE doesn't give a flying shit about servicing the union with the post.

 – About 1 Week ago.

Adverse weather conditions??? "An emergency situation or adverse weather condition has delayed delivery"?

How 'bout, "lazy driver and incompetent staff has delayed...

Adverse weather conditions??? "An emergency situation or adverse weather condition has delayed delivery"?

How 'bout, "lazy driver and incompetent staff has delayed delivery."

Don't delay my package AND lie to me. Why is their stock at an all time high? WTF is wrong with this world?

Has anyone heard of consequences? Is it still in the dictionary.
Makes me want to move to Alaska on my own and give society the middle finger.

 – About 1 Week ago.

It’s not the kettle it’s my time and the time I will take for me to bring the kettle to my kid. (It’s 398 driving miles) just to give her the expensive Mac Book Pro and this “stupid”kettle...

It’s not the kettle it’s my time and the time I will take for me to bring the kettle to my kid. (It’s 398 driving miles) just to give her the expensive Mac Book Pro and this “stupid”kettle . It’s the promise that I will be in her $1500 dollar per month apartment. So this is not about the money. It’s about my time wasted for this little kettle.

 – About 1 Week ago.

I need the kettle for my daughter who is in her senior year in college. She wants to do something with this stupid Virus that’s why she’s preparing to be a doctor. She’s in the no one vet school...

I need the kettle for my daughter who is in her senior year in college. She wants to do something with this stupid Virus that’s why she’s preparing to be a doctor. She’s in the no one vet school in the whole world but she’s not taking veterinary. She said during her exams she don’t have the time to cook and make coffee and teas. And that my friend unlike you . Sitting in the couch lazy as faahq, scratching his crotch and rantung useless stuff can go to hell and lLOL with belzebub.

 – About 1 Week ago.

Dude freaking out over a kettle is the funniest thing Ive seen in a while, so thank you kettleman! Lol. I dont want to even see you at the airport, or a restaurant if theres an issue. Talk about 1st...

Dude freaking out over a kettle is the funniest thing Ive seen in a while, so thank you kettleman! Lol. I dont want to even see you at the airport, or a restaurant if theres an issue. Talk about 1st world problems, dang. Cant fathom getting so mad about a kettle, but truly thank you kettleman! You are a gift from the unintentionally funny Gods hahaha!

 – About 1 Week ago.

This is for " the guy that posted "This California guy who posts constantly in a raged state about his UPS"" You know that Kettle I ordered is for my College Student who is taking...

This is for " the guy that posted "This California guy who posts constantly in a raged state about his UPS"" You know that Kettle I ordered is for my College Student who is taking "MicroBiology" as her major. It is supposed to help her for her "tea" and "RAMEN" so when her finals comes, she will not have an empty stomach focusing on her exams. One day she could help a team of experts and find a cure for this smart invisible enemy that I hope one day you will have not to deal with. You may have a crossed eyed kid so kindly leave me alone. I'm being honest. here. If UPS had just been honest to me and said "I'm sorry your package cannot be deliverd to an UPS access point because becuae it was stolen, I will never RANT and post and try to save someone else's time. YOU get lost another evil guy. I wasted reading review and puching my credit card information just to get the stuff I need. You cross dresser guy. maybe UPS had misplaced your LIPSTICK and your False teeth that's why you cannot help showing your stupidity.

 – About 1 Week ago.

Glendale seems to me trolling hate specifically at UPS and their employees. Like Karen throwing that puppy at the black guy. Hurting the puppy dog over fear, rage in today's environment.

Glendale seems to me trolling hate specifically at UPS and their employees. Like Karen throwing that puppy at the black guy. Hurting the puppy dog over fear, rage in today's environment.

Society is breaking down.

PEOPLE RISE ABOVE IT.

 – About 1 Week ago.

They give me a number here bunch of evil thieves 8772896418 (here is last four digit of my tacking number) 9700 bunch of thieves. I hope you guys sleep everyday with my Kettle next to your piLLOW....

They give me a number here bunch of evil thieves 8772896418 (here is last four digit of my tacking number) 9700 bunch of thieves. I hope you guys sleep everyday with my Kettle next to your piLLOW. Zwilling should take care of me instead me (wasting my energy) dialing that evil number.

 – About 1 Week ago.

BUnch of thieves at UPS -
We are aware that you are experiencing a problem with a shipment. Resolving these issues is our priority.

If a shipment has been lost or damaged, please...

BUnch of thieves at UPS -
We are aware that you are experiencing a problem with a shipment. Resolving these issues is our priority.

If a shipment has been lost or damaged, please visit Claims Support on ups.com for guidance on how to submit and manage a claim. The Start A Claim tab features a video providing instructions on reporting a claim. Log in or sign up at ups.com to use our enhanced tools to start a claim, provide supporting documents and upload images. You can also request status notifications to ensure visibility throughout the process. Using these features will promote an efficient investigation and timely resolution of your claim.

Marcela G
UPS Customer Care

 – About 1 Week ago.

Don't be obsessed and consumed with hate. This California guy who posts constantly in a raged state about his UPS order(s). What he might not know... is a huge growing sentiment in the USA...

Don't be obsessed and consumed with hate. This California guy who posts constantly in a raged state about his UPS order(s). What he might not know... is a huge growing sentiment in the USA wants,prays, wishes for the ENTIRE STATE of CALIFORNIA to fall into the ocean. They pray millions to die because they feel you're the enemy of the country. That rage he has against UPS is the very same type of rage they have towards him and his family.

It's sad people don't get it. This is not the way to live, Be understanding, compassionate, loving... that's what society needs to strive for.

I'm worried this fire is getting outta control.,

 – About 1 Week ago.

Finally got a hold Zwilling Customer service and vented everything to the guy. I told him I'm done with UPS so the next, "if" there's a next time I will make sure I will pay just the...

Finally got a hold Zwilling Customer service and vented everything to the guy. I told him I'm done with UPS so the next, "if" there's a next time I will make sure I will pay just the sipping to use other carrier. This is not about hatred anymore. This is about making a little contribution to society . PHAQQQQQ UPS

 – About 1 Week ago.

Don't submit yourself to hate. Don't let yourself be consumed hating UPS and/or their employees.

Trump's Tweet Storm of hatred today is a great example. I'm concerned...

Don't submit yourself to hate. Don't let yourself be consumed hating UPS and/or their employees.

Trump's Tweet Storm of hatred today is a great example. I'm concerned this hate will grow on ALL sides. There's great Republicans, Liberals, Democrats in this country.

If we all start singling out one party/tribe/country/race/society. We'll fall back into our darkest human historical times.

It's spooky what's happening.

 – About 1 Week ago.

Yes, UPS, my address is correct. It does not need to be updated. PLEASE STOP RETURNING MY PACKAGES TO THE SENDER! MY ADDRESS IS CORRECT! LEARN TO READ A STREET SIGN!!!!...

Yes, UPS, my address is correct. It does not need to be updated. PLEASE STOP RETURNING MY PACKAGES TO THE SENDER! MY ADDRESS IS CORRECT! LEARN TO READ A STREET SIGN!!!!

 – About 1 Week ago.

"Sorry we missed you!" ARE YOU?????


It sure is nice to have delivery drivers waste the fuel to drive to my apartment to "attempt" a delivery by slapping a note on...

"Sorry we missed you!" ARE YOU?????


It sure is nice to have delivery drivers waste the fuel to drive to my apartment to "attempt" a delivery by slapping a note on my door without actually doing anything just so they can leave packages at the UPS Store access point the next day, even when someone is present at my home. I also work overnights during the week, which means I have to sleep during the morning, so this pair of pants I ordered from Amazon (Which was a set of two in the same full order but was split for some reason between two different carriers. I received my first one.) will be sitting at the UPS Store two miles away for an entire week because of these lazy drivers. This happens EVERY. SINGLE. TIME.

 – About 1 Week ago.

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each...

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each shipment. I guess the UPS driver for my neighborhood needs to go back to kindergarten as he can’t seem to be able to read or transpose numbers. When you go to contact customer service or corporate they will not respond as they are above everyone else. You can email corporate Kate Gutmann kguttmann@ups.com or George Willis gwillis@ups.com or customerrelations@ups.com but don’t expect any response and also UPS does not want any residential deliveries anymore, that is why when a residential customer goes to ship a shoebox size item, UPS wants $70 to ship it. They are only interested in business to business deliveries, but wait, if they can’t read or transpose numbers then how are businesses going to get there deliveries. I hope UPS goes under soon and lets FedEx, Fluid and Prime takeover all parcel shipping oh and we all better hope that they also privatize the US Postal Service soon, they are another agency that has management and leadership with no intelligence or common sense nor can they read or transpose numbers either and we are bailing them out every year with billions of tax payer dollars. Now is the time to boycott corporations that can’t provide basic customer service and offer no quality products or services. Any of those individuals who choose to support these type of lousy corporations are doing an injustice to everyone that lives in our country. If you can’t properly perform the basic duties of your job, then you shouldn’t have a job, this applies to the corporate executives to the basic worker.

 – About 1 Week ago.

Why do they say here Private Company for UPS stock price?...

Why do they say here Private Company for UPS stock price?

 – About 1 Week ago.

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each...

I have finally found a shipping company worse than the US Postal Service, that would be UPS. 2 of 3 recent deliveries delivered to wrong addresses when the shipping address was correct on each shipment. I guess the UPS driver for my neighborhood needs to go back to kindergarten as he can’t seem to be able to read or transpose numbers. When you go to contact customer service or corporate they will not respond as they are above everyone else. You can email corporate Kate Gutmann kguttmann@ups.com or George Willis gwillis@ups.com or customerrelations@ups.com but don’t expect any response and also UPS does not want any residential deliveries anymore, that is why when a residential customer goes to ship a shoebox size item, UPS wants $70 to ship it. They are only interested in business to business deliveries, but wait, if they can’t read or transpose numbers then how are businesses going to get there deliveries. I hope UPS goes under soon and lets FedEx, Fluid and Prime takeover all parcel shipping oh and we all better hope that they also privatize the US Postal Service soon, they are another agency that has management and leadership with no intelligence or common sense nor can they read or transpose numbers either and we are bailing them out every year with billions of tax payer dollars. Now is the time to boycott corporations that can’t provide basic customer service and offer no quality products or services. Any of those individuals who choose to support these type of lousy corporations are doing an injustice to everyone that lives in our country. If you can’t properly perform the basic duties of your job, then you shouldn’t have a job, this applies to the corporate executives to the basic worker.

 – About 1 Week ago.

I live in the country, and if the tracking says “Out for Delivery”, that’s usually bullshit and won’t see it for a day or two. Many times, they deliver to the neighbors knowing damn well they...

I live in the country, and if the tracking says “Out for Delivery”, that’s usually bullshit and won’t see it for a day or two. Many times, they deliver to the neighbors knowing damn well they have two different addresses on the packages, but can’t be bothered. Lame.

 – About 1 Week ago.

Sorry UPS didn't treat your mother's parcel like they should. Hope she recovers soon.

You have the opportunity to change this culture. Back to a more positive, loving, caring...

Sorry UPS didn't treat your mother's parcel like they should. Hope she recovers soon.

You have the opportunity to change this culture. Back to a more positive, loving, caring society.

#VoteDemocrat

 – About 1 Week ago.

Expensive medical air purifier I can't afford for my very ill mother battling COVID. UPS asshole tosses it on porch, fist sized hole punched into box below very obvious easy to carry plastic...

Expensive medical air purifier I can't afford for my very ill mother battling COVID. UPS asshole tosses it on porch, fist sized hole punched into box below very obvious easy to carry plastic handle. Bad enough you cowards damage property but being utterly stupid too...that's UPS.

 – About 2 weeks ago.

Stop acting like the recipient isn't your customer. It is my property you are holding hostage and all I want is a little visibility into what is going on with it. Give us more information up front...

Stop acting like the recipient isn't your customer. It is my property you are holding hostage and all I want is a little visibility into what is going on with it. Give us more information up front and people won't be so annoyed. Especially knowing that your property is sitting within walking distance of it's destination but you have to wait through the weekend for some reason before they deliver. If that happens though, whatever you do, do not call and ask to come pick it up. Because they will tack an extra business day beyond the estimated delivery and you can't change your mind.

 – About 2 weeks ago.

Feeling better now that one of the guys here had a terrible experience than I had. "Bought an expensive item for my bike. Was supposed to be delivered 9/1, then 9/2. then 9/3. now it says tomorrow...

Feeling better now that one of the guys here had a terrible experience than I had. "Bought an expensive item for my bike. Was supposed to be delivered 9/1, then 9/2. then 9/3. now it says tomorrow delivery. I called UPS and they said item is actually LOST and the sender needs to file a claim! LOL. Now i'm out $1,000 and I can't make it to the race this Saturday, thus being disqualified. And now I have to deal with getting my money back."
Mine was just an Electric Kettle that I promised as a present. I am doing myself a favor and I will never buy anything online for myself. UPS Sucks big time. ZDo yourself a favor guys and try to think twice before buying stuff. Lets punish UPS.

 – About 2 weeks ago.

Hey UPS - I don't deserve this aggravation - You can keep my Kettle and shove it to your PAQKING ASS. I will email Zwilling and just cancel my order. I lost so much time following and trying to...

Hey UPS - I don't deserve this aggravation - You can keep my Kettle and shove it to your PAQKING ASS. I will email Zwilling and just cancel my order. I lost so much time following and trying to pick up this order because you cannot do a very simple thing. You UPS is being managed by bunch of loonies. I am so much done with you. I realized I don't have to deal with you any more. - Good riddance!! Vannuys Arminta.guy.

 – About 2 weeks ago.

Had my package in his truck. Saw the truck pass the door. Then listed that it was adverse weather conditions that prevented delivery. Too much sunshine and 14 Celsius is difficult for delivery. This...

Had my package in his truck. Saw the truck pass the door. Then listed that it was adverse weather conditions that prevented delivery. Too much sunshine and 14 Celsius is difficult for delivery. This company deserves to be audited then the stockholders stripped of any wealth and then put in jail for public imbecilities

 – About 2 weeks ago.

I have an idea, I will just raffle my package in my facebook just to humiliate UPS. I am so irritated that I'm going to Raffle it the page reaches 500 likes or shared 1000 times. Just wasted my...

I have an idea, I will just raffle my package in my facebook just to humiliate UPS. I am so irritated that I'm going to Raffle it the page reaches 500 likes or shared 1000 times. Just wasted my precious time waiting my package.

 – About 2 weeks ago.

UPS - you are the reason I quit buying online - you should close your door PERIOD. I am the one in your ARMINTA office earlier. You guys SUCKS......

UPS - you are the reason I quit buying online - you should close your door PERIOD. I am the one in your ARMINTA office earlier. You guys SUCKS...

 – About 2 weeks ago.

If and only if I will buy important things online, I will never "NEVER" try to save money again and just pay the competing carrier just to make UPS suffer. I hate them so SO much that I will...

If and only if I will buy important things online, I will never "NEVER" try to save money again and just pay the competing carrier just to make UPS suffer. I hate them so SO much that I will never stop posting and will share my experience to everyone I know. I hope all my friends, families will never have this experience. UPS SUCKS period.

 – About 2 weeks ago.

UPS HAD SUBSTITUTE DRIVER WHO DROPPED OFF MY PACKAGE AT SOME RANDOM HOUSE. AFTER 2 MONTHS OF CALLING, CLAIM FILED, DETERMINED LOST, CONTACTING NEIGHBORS UPS DETERMINED THAT I NOW HAVE TO CONTACT THE...

UPS HAD SUBSTITUTE DRIVER WHO DROPPED OFF MY PACKAGE AT SOME RANDOM HOUSE. AFTER 2 MONTHS OF CALLING, CLAIM FILED, DETERMINED LOST, CONTACTING NEIGHBORS UPS DETERMINED THAT I NOW HAVE TO CONTACT THE SELLER FOR REFUND. THEY SAID THEY WOULD CONTACT THE SELLER FOR REFUND BUT AFTER 2 WEEKS THEY HAVE NOT. IVE BEEN TRYING TO SETTLE THIS SINCE SEPT.14! SEVERAL NEIGHBORS HAD THIS ISUE. THE DRIVER JUST DUMPED HIS DELIVERY AND REGISTERED IT AS DELIVERED. UPS SOOOOO SUCKS IF THIS HAPPENS. NOBODY CARES OR ASSUMES RESPONSIBILITY

 – About 2 weeks ago.

UPS you sucks, it's super unfair. I will not feel sorry for you guy because you guys sucks BIG BIG time. I hope I will never deal with you again. Good riddance - UPS Phack PHACKKKK!!!...

UPS you sucks, it's super unfair. I will not feel sorry for you guy because you guys sucks BIG BIG time. I hope I will never deal with you again. Good riddance - UPS Phack PHACKKKK!!!

 – About 2 weeks ago.

Kenilworth, New Jersey. The UPS guy doesnt always pick up at boxes. He did not pick up my two packages yesterday.
The driver left the UPS box open ALL DAY. When you call customer. You just...

Kenilworth, New Jersey. The UPS guy doesnt always pick up at boxes. He did not pick up my two packages yesterday.
The driver left the UPS box open ALL DAY. When you call customer. You just get runaround. They give you case number but no one ever calls you back. I finally got through to a supervisor at Basking Ridge. She said "hello" then laid telephone off hook. And hummed and sang. Then I heard her talk to a driver about my situation and she hung. Obviously, UPS corporate doesnt give a fig. This is the way they want. Im going to Fedex.

 – About 2 weeks ago.

Tried to pick up my package at Arminta in Vannuys - PACKAGE was not there. I felt I was a big time looser. I H a t e !!!!!! UPS been waiting this merchandise from Ney Work since Sept 26 but still...

Tried to pick up my package at Arminta in Vannuys - PACKAGE was not there. I felt I was a big time looser. I H a t e !!!!!! UPS been waiting this merchandise from Ney Work since Sept 26 but still WAITING. I will probably treat my friends with a cold beer if UPS will go belyy UP!!

 – About 2 weeks ago.

UPS CAN EAT A BAG OF D!CKS!!! LATE EVERY TIME!!! IF EVER A COMPANY DESERVED TO GO OUT OF BUSINESS FOR ABSOLUTE SH!T CUSTOMER SERVICE, IT'S UP F#CK!NG S. FU!...

UPS CAN EAT A BAG OF D!CKS!!! LATE EVERY TIME!!! IF EVER A COMPANY DESERVED TO GO OUT OF BUSINESS FOR ABSOLUTE SH!T CUSTOMER SERVICE, IT'S UP F#CK!NG S. FU!

 – About 2 weeks ago.

It's funny you can't talk to anyone. My delivery was supposed to be here 3 days ago. After tracking says this day by 9 p.m., it never showed. Now tracking says check back for updates. I called...

It's funny you can't talk to anyone. My delivery was supposed to be here 3 days ago. After tracking says this day by 9 p.m., it never showed. Now tracking says check back for updates. I called 2 separate numbers that direct me to their website. What a waste of time.

 – About 2 weeks ago.

What the f^ck is wrong with this company?!?!? Today, customer service is imperative! USP won't solve their issues because retailers use their service; they simply don't care. Each time I...

What the f^ck is wrong with this company?!?!? Today, customer service is imperative! USP won't solve their issues because retailers use their service; they simply don't care. Each time I order something on-line and the shipper is UPS, I cringe. I'll get a notification from UPS giving me an "estimated window." Then as the latest hour approaches, they update it to a new "estimated window". As the end of that period closes in, a new update appears! Is an 8 year old playing video games head of logistics???? Today, I arrived home after an errand. I had to wait to get into my driveway because a UPS truck was blocking it. But did that truck deliver my package? Nope.

 – About 2 weeks ago.

If UPS drivers are afraid of because it’s Pandemic then just let the public know. We will understand. But alert or let me know what’s going on with my stuff. I want to put this behind me....

If UPS drivers are afraid of because it’s Pandemic then just let the public know. We will understand. But alert or let me know what’s going on with my stuff. I want to put this behind me.

 – About 2 weeks ago.

These clowns doesn't know why people are still ordering stuff online. Maybe it's important, maybe if it's for some else's they love and they need it for their research so they can...

These clowns doesn't know why people are still ordering stuff online. Maybe it's important, maybe if it's for some else's they love and they need it for their research so they can find a cure for this invisible enemies, they just don't fraeking care. I stop ordering and buying something for myself. I hope this guys can see my comments - bunch of clowns..

 – About 2 weeks ago.

UPS received my package on 9-30.. It's been sitting at the same UPS facility in California ever since.. Today the tracking updated to "a mechanical failure has delayed the delivery of your...

UPS received my package on 9-30.. It's been sitting at the same UPS facility in California ever since.. Today the tracking updated to "a mechanical failure has delayed the delivery of your package".. I could have drove all the way to California, picked up my package, and drove back home already.. I understand stuff happens sometimes, but my package sitting in the same facility and not moving for nine days now is unacceptable.. I won't be ordering from vendors who ship with UPS any longer.. They can't seem to make their promised delivery dates..

 – About 2 weeks ago.

Been chasing my package for since 09/26 but here is what I got "The package is being held for a future delivery date. We'll attempt to deliver on the date requested."...

Been chasing my package for since 09/26 but here is what I got "The package is being held for a future delivery date. We'll attempt to deliver on the date requested."

 – About 2 weeks ago.

I am loosing hope with the human race....

I am loosing hope with the human race.

 – About 2 weeks ago.

My package is smaller than I had hoped for....

My package is smaller than I had hoped for.

 – About 2 weeks ago.

I just hope people, if possible avoid buying unnecessary stuff online because company like UPS exists....

I just hope people, if possible avoid buying unnecessary stuff online because company like UPS exists.

 – About 2 weeks ago.

FYI - a complaint to customer service

This morning I tried to track 1Z2FVxxxxxxxxxxxx
1. the tracking system gave me a 9 pm delivery without further information
2. the...

FYI - a complaint to customer service

This morning I tried to track 1Z2FVxxxxxxxxxxxx
1. the tracking system gave me a 9 pm delivery without further information
2. the application didn't accept my password
3. the chat line was USELESS in helping me, but they gave me a phone number to call
4. after calling the number I ended it in voicemail HELL
5. finally I reached an operator (Lovely) which tried to help but she couldn't
6. I asked to be transferred to a supervisor...he came online after 10 min and HANGED UP after putting me on HOLD to talk with the local office, and not even coming back to me. NOT SOLVING ANYTHING besides wasting my time again
For the rest, you can read my mind! Thank you for wasting 50-60 minutes of my time going NOWHERE

DO NOT reply to my email, I DON'T WANT to hear again from UPS and I will make everything possible not to have anything delivered by your company.

 – About 2 weeks ago.

UPS employees please be totally aware of the TrumpVirus.

We can call it now since he disregarded medical science & experts in the beginning that has now ballooned over 210,000 deaths in...

UPS employees please be totally aware of the TrumpVirus.

We can call it now since he disregarded medical science & experts in the beginning that has now ballooned over 210,000 deaths in this country. Plus, he's now a super spreader just so he can try to get re-elected.

Don't let the racist bullies sway you from the absolute facts.

Stay Safe UPSer's!

 – About 2 weeks ago.

Customer service is a waste of time, cannot easily talk with a human and when you finally do they transfer you back to machine as they cannot actually do anything but listen. That must be the suckiest...

Customer service is a waste of time, cannot easily talk with a human and when you finally do they transfer you back to machine as they cannot actually do anything but listen. That must be the suckiest job in the world, requiring no brains.

 – About 2 weeks ago.

UPS loses too many packages

UPS can NOT track with any accuracy

Customer service is only lip service and if you ask too many questions, the phone connection just seems to die...

UPS loses too many packages

UPS can NOT track with any accuracy

Customer service is only lip service and if you ask too many questions, the phone connection just seems to die ...

 – About 2 weeks ago.

How many UPS shipments as an average do receive in a year?

I figure I'm around 15-20. ...

How many UPS shipments as an average do receive in a year?

I figure I'm around 15-20.

 – About 2 weeks ago.

Two failed delivery attempts already - I was home all the time, the guy didn't bother to ring the door bell.
I called in an was explained it's all at the discretion of the driver...

Two failed delivery attempts already - I was home all the time, the guy didn't bother to ring the door bell.
I called in an was explained it's all at the discretion of the driver (WTF??).
Unbelievable !

 – About 2 weeks ago.

I'd give negative stars if I could

I am importing cigars into HK, once my shipment arrived, I had to call UPS to know how the duty process works as I just saw my parcel kept on hold...

I'd give negative stars if I could

I am importing cigars into HK, once my shipment arrived, I had to call UPS to know how the duty process works as I just saw my parcel kept on hold without an explanation nor call, they made me change my import permit permit 7 times despite repeatedly asking them any further modifications were needed and was told all was ok

Due to UPS inepsy and incompetence I now cannot change the import permit anymore and I have to get a new permit, pay the duty AGAIN and then chase customs for my refund.

I want to file a complaint with customer care as this is absolutely unacceptable and ridiculous to be conducting business this way. I don't expect much from bureaucrat unthinking drones so I'm also leaving this review to make sure people don't go through the same nightmare.

UPS has wasted my time and once this shipment is done, I never want to use them ever again.

Avoid like the plague

Thank you

 – About 2 weeks ago.

The UPS driver walked to my door with the package and then turned around and took it back, I called to see what the deal is and they said that he had the wrong address. huh?? Then the said that I...

The UPS driver walked to my door with the package and then turned around and took it back, I called to see what the deal is and they said that he had the wrong address. huh?? Then the said that I would need to log into mychoice and tell them where to deliver it, I asked how to do that, and her responsewas, you need to log into mychoice. I logged in and asked what to do next, and she said you need to log into mychoice. Like, what?! UPS sucks

 – About 2 weeks ago.

Stop the UPS/Social Media Hatred!

Stop the depression, the angry, families being ripped apart.

VOTE DEMOCRAT! ...

Stop the UPS/Social Media Hatred!

Stop the depression, the angry, families being ripped apart.

VOTE DEMOCRAT!

 – About 2 weeks ago.

I hate using their website. I had dealing with this company....

I hate using their website. I had dealing with this company.

 – About 2 weeks ago.

Several packages have been received in Jacksonville, as early as early August. Tracking show all 6 still there ! From early Aug thru last week ..... Did UPS abandon the terminal? The CS line is so...

Several packages have been received in Jacksonville, as early as early August. Tracking show all 6 still there ! From early Aug thru last week ..... Did UPS abandon the terminal? The CS line is so useless , not that that ever changed. And IF you ever can get a human, all they can say is "I apologize for the inconvenience. Is there anything I can he you with?" Like they were of any use at all.

 – About 2 weeks ago.

I got my package sent last Friday. And There is nothing updated on the item. Beside that I just found out the staff gave me the wrong package receipt as well! I talked to the customer service office...

I got my package sent last Friday. And There is nothing updated on the item. Beside that I just found out the staff gave me the wrong package receipt as well! I talked to the customer service office online, he only told me to wait for 24hours to see the update. And it's clearly that there is nothing. So I contact them again. Guess what they told me? " There is a there is some instances that package been deliver without getting scan. (Status only got updated when they got scanned.)" I was like WTF! Why bother to give customer a tracking number when you are keep tracking items for the customer?

 – About 2 weeks ago.

$950 over weight charge!! Are you kidding me? Tel me this is reversal...

$950 over weight charge!! Are you kidding me? Tel me this is reversal

 – About 2 weeks ago.

Got an update from UPS saying my package will arrive two days earlier than expected. Never showed up and now the tracking info is stuck “in transit.” So now I have no idea where my package is and...

Got an update from UPS saying my package will arrive two days earlier than expected. Never showed up and now the tracking info is stuck “in transit.” So now I have no idea where my package is and no way of tracking it. It’s something expensive and it’s causing me a lot of anxiety thinking that they’re going to lose it or it will get stolen off my porch. If it’s not going to get delivered early, don’t send updates saying that it will that it will. So tired of UPS. They don’t even deliver on Saturdays. I never have problems with USPS.

 – About 2 weeks ago.

Does UPS deliver Mary Trump's new book?

I've been following here on Twitter.

Want to get a copy and a few for family. I'm thinking 5 books shipped United States...

Does UPS deliver Mary Trump's new book?

I've been following here on Twitter.

Want to get a copy and a few for family. I'm thinking 5 books shipped United States Parcel Service can be here by mid-week.

Maybe be a little cheaper on Prime Day coming October 13th. Yet, I don't want to add to the massive work for Amazon or UPS. So, ordering it beforehand.

 – About 2 weeks ago.

209,000! 😢...

209,000! 😢

 – About 2 weeks ago.

UPS "shipping weight" is a real racket for UPS. Example, I'm shipping a box 37x8x3 that weighs 9 pounds. What does UPS use to calculate the freight charge? 50 pounds. I have another...

UPS "shipping weight" is a real racket for UPS. Example, I'm shipping a box 37x8x3 that weighs 9 pounds. What does UPS use to calculate the freight charge? 50 pounds. I have another box that weighs 21 pounds, UPS charges for 50 pounds. I need to work 10 hours and get paid for 40 using UPS math. Ridiculous. Oh, how I look forward to the day when the blue/gray Amazon truck hauls my shipments. And it won't be long. UPS- are you listening? They can't hear, because they're constantly chanting, "the customer is always wrong...the customer is always wrong". Sears thought they were bullet-proof too.

 – About 3 weeks ago.

Its so annoying how this site has been hijacked by anti Trumpers. Go on reddit like everyone else if you want to Trump hate. Idk why those ridiculous comments arent removed. Im now convinced 80% of...

Its so annoying how this site has been hijacked by anti Trumpers. Go on reddit like everyone else if you want to Trump hate. Idk why those ridiculous comments arent removed. Im now convinced 80% of the complaints on here are bc USPS is going under and these ppl want to try and make ups look bad. Its so dumb. This site used to be funny to read, now its all illiterate fake nonsense, and political posts. Come on now

 – About 3 weeks ago.

F@#$king UPS is has my package 5 miles away at warehouse but isn't open on weekends for me to pick up nor do they go the extra mile to do Sat/Sun delivery, all other packages ordered and delivered...

F@#$king UPS is has my package 5 miles away at warehouse but isn't open on weekends for me to pick up nor do they go the extra mile to do Sat/Sun delivery, all other packages ordered and delivered through AMZ made it just fine. AMZ and USPS always seem to deliver while I'm always waiting or having to pick up my own packages from UPS and FedEx...

 – About 3 weeks ago.

UPS was supposed to deliver my Amz Prime order.
The pkg got within 30 miles of me then was rerouted and eventually marked as "delivered"-- to an OLD address, 2,500 miles away!
(Do...

UPS was supposed to deliver my Amz Prime order.
The pkg got within 30 miles of me then was rerouted and eventually marked as "delivered"-- to an OLD address, 2,500 miles away!
(Do they keep records of old addresses just to lose packages?)
UPS was basically non-responsive. On the phone they kept insisting on saying "delivered," even when they could see it was left by the driver at the wrong address.
Then they actually asked if I could get the item, and bring it to them to arrange shipping it to me again (!).
Amazon refunded me for UPS' mistake (THANK YOU AMAZON!)
I reordered the same item.
...And UPS, got it 30 miles away again, and attempted delivery to another wrong address. This time saying the item is undeliverable to that WRONG address, because the address doesn't match.
In the same time I have had multiple items delivered through USPS and FedEx.

 – About 3 weeks ago.

UPS sucks so muck that I will always ask the online merchant not to use them or else I will take my business to somewhere else.

This year, I had so many wasted time dealing with UPS’s....

UPS sucks so muck that I will always ask the online merchant not to use them or else I will take my business to somewhere else.

This year, I had so many wasted time dealing with UPS’s. It’s because of their fiascos. I hope that social networking will come up with a better way to kill the company like UPS.

 – About 3 weeks ago.

Since Nordstom is an sponsor to this site and they already switch to USPS, I will buy from them. I just hope UPS go under because they are a terrible terrible company. I supposed to receive my package...

Since Nordstom is an sponsor to this site and they already switch to USPS, I will buy from them. I just hope UPS go under because they are a terrible terrible company. I supposed to receive my package yesterday and it is not cosmetics or shoes or shirt - it's for cooking my food because I WFH and need to eat to be productive - WTH I really do hope you go bust and there's no way in my lifetime I will go work for you,

 – About 3 weeks ago.

UPS is atrocious. Expecting a package to be delivered to a CVS access point and according to the site there was an issue, so called them and tell them to deliver but wait they are super bad, no wait...

UPS is atrocious. Expecting a package to be delivered to a CVS access point and according to the site there was an issue, so called them and tell them to deliver but wait they are super bad, no wait terribly dreadful, so to make sure I can get my package , told them I will pick the package my self and according to the recording I should receive a call back within an hour. It even asked for an alternate number. But alas, no call back so I called the customer customer and he mentioned there's nothing he could do because the system automatically put my package on hold at the facility. OKay I said, what time they close? He said normally at nine. and I should receive a call back within an hour. NO FQUING call back come 7:00 oclock.

Then this is the most shocking to me. The facility is 30 minutes away from me and they FAQUInG open next TUESday between 10:00 to 2:00 PM what the devil is UPS doing to me _ FHaaack!!!

 – About 3 weeks ago.

UPS has the worst service. Their tracking is completely nonexistent. Every other delivery company can track their packages and give you a very reasonable small window of delivery.
With UPS...

UPS has the worst service. Their tracking is completely nonexistent. Every other delivery company can track their packages and give you a very reasonable small window of delivery.
With UPS it's the same story every time it will say on their website it will be delivered by 10:30 on a specific day when that day arrives and at about 10:28 it changes and says it will be delivered by 9:00 PM I guess they feel that we have nothing else but to do but to hang around all day and all evening for our packages or take a chance that it will be stolen by a porch pirate.

 – About 3 weeks ago.

Thoughts & Prayers for our First Lady.

I'm under the impression this is a political move. Not saying they don't have it.

1. He came out with this news immediately(he...

Thoughts & Prayers for our First Lady.

I'm under the impression this is a political move. Not saying they don't have it.

1. He came out with this news immediately(he would of never gave up this information so quickly)

2. His rallies helped him last election but are hurting him now with his supporters shown unmasked and not social distancing. So no rallies.

3. The debate commission proposed new rules of cutting off his mic for the last two debates due to his interrupting his opponent. So no more Live debates with Biden.

4. He called it "COVID-19", not the racist version. He claimed for an "October Surprise", he's losing badly in the polls. People are voting right now.

5. He got Russia to hack our electronic voting last election and this one tried to dismantle the post office so the mail in ballots wouldn't make it. He knows neither at this point will have a direct major impact.

6. There will be those happy he has it and even accounts such as Jr's that will make it look on Social Media as the left is cheering about this news. His family, staff & supporters will point out how " SICK THE HATRED FROM THE LEFT IS"... with America knowing these people shoot, lynch, chant lock her/him up and are more violent and vile than any party for last 100+-years.

So, I feel this is his chance to DELAY the outcome. Claim he didn't get the opportunity to debate or attend rallies and he's counting on his base to call for a cancel and he also added Melania for the US to sympathize his cause.

 – About 3 weeks ago.

UPS bot customer service is the worst!! UPS stores is the worst !!! I shipped an overnighter of 8 lbs that cost me 175 dlls Arizona-miami for the same reason I wanted the package delivered next day by...

UPS bot customer service is the worst!! UPS stores is the worst !!! I shipped an overnighter of 8 lbs that cost me 175 dlls Arizona-miami for the same reason I wanted the package delivered next day by 10:30 am and with perishables in it to top it off!! When tracking waybill number the sorry and weak system they got kept it as package not ready all night and morning ,if I never called it in to report it will probably still be there as such ,as soon as I called UPS store went back to checking sorry weak system it showed as label created at store the day it was suppose to be delivered !!! How unprofessional of all beginning with ups store!!! To launch an investigation ups politics is we have to wait 24 hours for them to proceed!!! Un freaking believable, no one to speak with but freaking BOTS!!!

 – About 3 weeks ago.

Ordered an tennis equipment from US to be shipped to Canada.
The online tennis store only uses UPS to ship internationally, otherwise I would avoid UPS.
I was first charge $39.81 for...

Ordered an tennis equipment from US to be shipped to Canada.
The online tennis store only uses UPS to ship internationally, otherwise I would avoid UPS.
I was first charge $39.81 for shipping. I was then charge another $50 for import fees.
UPS did not deliver the day their tracking info said was supposed to be delivered.
They did not deliver the next day either due to "Due to operating conditions, your package may be delayed."

In the future, I'm going to avoid UPS.

 – About 3 weeks ago.

I'm coming to you from Moline, Illinois. John Deere.

How come it says I'm posting from a different area? ...

I'm coming to you from Moline, Illinois. John Deere.

How come it says I'm posting from a different area?

 – About 3 weeks ago.

My last 2 packages from UPS have been delayed. Not even from COVID, but from “mechanical failures”. What a trash company this is, I won’t be using them again. I think I would rather stop...

My last 2 packages from UPS have been delayed. Not even from COVID, but from “mechanical failures”. What a trash company this is, I won’t be using them again. I think I would rather stop ordering things online than to use these pieces of shit anymore. With as much money as they make, you’d figure they’d be able to kinda do the job. It’s even worse now with covid, because they no longer have to have their guarantee... which means there is no motivation to get it done quickly. f%@k UPS.

 – About 3 weeks ago.

Ordered a car part from Amazon.com to be delivered to Canada.Shipper chose U.P.S. who do not deliver to P.O. boxes. U.P.S. took parcel anyway. After collecting $60 in shipping and brokerage fees on a...

Ordered a car part from Amazon.com to be delivered to Canada.Shipper chose U.P.S. who do not deliver to P.O. boxes. U.P.S. took parcel anyway. After collecting $60 in shipping and brokerage fees on a $90 purchase,company stated they would not deliver item. Demanded that I give them physical address or pick up item. I refused and 2 months later item appears to have vanished.

 – About 3 weeks ago.

Biden won by large margin! Even the Republican hate-filled faithful has to agree.

What a hot mess. Life was so much better a decade ago. It's sad America got this way just to sooth...

Biden won by large margin! Even the Republican hate-filled faithful has to agree.

What a hot mess. Life was so much better a decade ago. It's sad America got this way just to sooth the temperament of the Bullies.

Proud Boys Stand Back & Stand By.

Sick B@stards!!!

 – About 3 weeks ago.

UPS has started leaving my packages by my mailbox and not bringing them to the door. My mailbox is at the end of a long driveway in the country. I have a camera by my door where everyone else leaves...

UPS has started leaving my packages by my mailbox and not bringing them to the door. My mailbox is at the end of a long driveway in the country. I have a camera by my door where everyone else leaves my packages, FED-EX and USPS, because I'm sometimes not home the day my packages arrive. UPS practically leaves my stuff on the street all night, sitting out by the road. Not only that, most of my packages have been very late recently and not arriving as scheduled. This is ONLY ever UPS. I always try to avoid using UPS if possible, but often don't have a choice. It's amazing to me they are still in business and I wish they weren't.

 – About 3 weeks ago.

Ups only good for breaking your stuff and shipping them not to the address you obviously put on the box and lie about, and sent my packages to Best Buy in ANOTHER state by the way. Dealing with this...

Ups only good for breaking your stuff and shipping them not to the address you obviously put on the box and lie about, and sent my packages to Best Buy in ANOTHER state by the way. Dealing with this bullshit since sept 8th now it’s the 29th think I’m gonna get it? LOL f%@k you ups

 – About 3 weeks ago.

I hate UPS. They shouldnt exist if they literally can't even do what they are supposed to be doing. The level of incompetence is shocking. Just stop existing and torturing people. Yuck you disgust...

I hate UPS. They shouldnt exist if they literally can't even do what they are supposed to be doing. The level of incompetence is shocking. Just stop existing and torturing people. Yuck you disgust me. leave us alone

 – About 3 weeks ago.

I live in an apartment complex. My package was supposed to come last Monday. I wrote the address for the package as 715, instead of 713, my next door apartment building. So I figured I’d just find a...

I live in an apartment complex. My package was supposed to come last Monday. I wrote the address for the package as 715, instead of 713, my next door apartment building. So I figured I’d just find a way to get my package over there when it’s delivered. Monday comes around and unable to deliver because there’s no apartment # in 715 that matches mine, I’m like ok that’s fine probably company policy. I ask for a delivery change to an advance auto parts about 7 miles from the place. The delivery change was pending for 5 days, so I contacted the seller and they said, “hey no problem we will rtc the package and ship it out today.” I thought awesome great and the delivery date was on Monday again, yesterday from 3-7pm. I wake up and I check ups to see if it’s delivered, nope ups wrote the address of my apartment, 713 (other address stuff), apartment 713. Are you kidding me? I check to see if I was dumb enough to write this as my address the second time and I checked and the address I wrote was extremely specific, I wrote the address, I wrote which building it was, and I wrote apartment (insert apartment #). The workers of UPS must all have dyslexia or just absolute stupidity, not ordering again and you shouldn’t either

 – About 3 weeks ago.

Three packages were marked as "delivered" today. Guess what happened? They were NOT delivered! Too many times has UPS marked my packages as "delivered" but they never actually show...

Three packages were marked as "delivered" today. Guess what happened? They were NOT delivered! Too many times has UPS marked my packages as "delivered" but they never actually show up or get dropped off by the brown truck a couple days later. I now get anxious any time I see that a shipper is sending me something via UPS.

 – About 3 weeks ago.

I live in a condo building. Over the last year I have received roughly 25-30 packages. 5 were sent through UPS. And their "next day" delivery process is this:

1. Ignore the buzzer...

I live in a condo building. Over the last year I have received roughly 25-30 packages. 5 were sent through UPS. And their "next day" delivery process is this:

1. Ignore the buzzer or the phone number explicitly provided
2. Stick a notice on the outside of the building door saying "Pickup at the access point"
3. Then proceed to NOT F***ING DROP the package at the access point
4. The guy at the access point nervously says the driver hasn't dropped the package yet
5. Repeat Steps 2-4 for 2-5 days
6. Finally get the package from the access point


Is this a scam that the UPS drivers are pulling on their employers? Trying to prove they attempted a drop off multiple times but didn't work out? All they are doing is driving around the city with the packages on board. I dunno if they are paid too little or they are running behind schedule or they are just too f***ing lazy. For me it has gotten to a point where I dread any delivery that is going to be made by UPS. No other courier service has this issue, not even Puralator, FFS!

 – About 3 weeks ago.

My package is taking so long. It's been 6 days it says it's still in texas! Is the ups in texas worthless? Do they need better workers seems like it seeing as it was basically lost for 3 days...

My package is taking so long. It's been 6 days it says it's still in texas! Is the ups in texas worthless? Do they need better workers seems like it seeing as it was basically lost for 3 days out of the 6 days it's been in transit. They even took the package from the BS in Houston and then brought it right back and now they took it out again and they have not updated it scanned it in like two days or three days. I've had no problems with any UPS people many things I have bought on chewy.com and Amazon and walmart.com all of them came in a decent amount of time sometimes faster or slower than the original scheduled time but the latest they ever were was maybe a day or two. I've had UBS from All over America and I got to say the one in Texas is not only the slowest but the most unorganized one of them all I literally have had no UPS in my life lose my package for 3 days straight or take it from the station just to return it later on that day and then take it out again in the next day like a retard. I feel bad for anybody that lives in Texas because their ups is the biggest piece of crap in the whole entire United States of America they should be ashamed of themselves this crap is atrocious! Texas UPS is the worst UPS in America. Really need that exhuast pipe.

 – About 3 weeks ago.

Poor trusting Amazon told me UPS attempted delivery but had "an issue." The tracking note says "Delivery attempted- front door. Driveway not accessible. " I live in a high- rise with 8...

Poor trusting Amazon told me UPS attempted delivery but had "an issue." The tracking note says "Delivery attempted- front door. Driveway not accessible. " I live in a high- rise with 8 parking spaces open on Sunday. Why don't they just say "didn't feel like working on Sunday?" I'd understand, appreciate the honesty, and not have to worry that the package was going to the wrong place.

 – About 3 weeks ago.

York Country Maine
Ordered package for kids on Amazon
I just watched these fu@kers deliver ups packAGES AT my neighbors 10 feet away!
Look on webpage My package out for delivery...

York Country Maine
Ordered package for kids on Amazon
I just watched these fu@kers deliver ups packAGES AT my neighbors 10 feet away!
Look on webpage My package out for delivery by
9 today Saturday kids excited and waiting.
Check tracking bam it changes says Monday by 9pm.
Wyd why couldn't you run like a professional company that you state you are in your terms and conditions and deliver ppl shit in a organized Fukin manor together in an area at the same same truck and stop changing the mf dates.
Btw goodluckThe webpage ups is a joke and you have to clear your cookies otherwise it won't load. Customer service is bots.

 – About 3 weeks ago.

Every. Single. Time... I use UPS (Not by choice) they "lose" my package, give me the wrong day or time, deliver it Hella late or just never show. The only time the website is accurate is when...

Every. Single. Time... I use UPS (Not by choice) they "lose" my package, give me the wrong day or time, deliver it Hella late or just never show. The only time the website is accurate is when it is going to be late... when? We have no clue. Next day air? Sure they'll charge you more than anyone else and get it to you in 5 days. Meanwhile their website says its been "delivered"... 2 day air? Theyll get it to you in 7-10 business days. At this point you've invested so much time trying to find your package or on hold that by the time you get the package you don't return it on principle because you've done so much to get the damn thing. Either way you don't win because UPS is never held accountable and you just don't want to deal with them again. They should probably get their shit together, but we all know thats no going to happen. Essentially because they've built this ENORMOUS customer base with good faith and accurate tracking, but once it got too big they stopped giving a shit about the little guy.

 – About 4 weeks ago.

I have a shipment sitting in transit for almost a month now with UPS (September 4th through the 26th which is today). I’ve ordered and received a package from China (ordered on Sept. 10th, received...

I have a shipment sitting in transit for almost a month now with UPS (September 4th through the 26th which is today). I’ve ordered and received a package from China (ordered on Sept. 10th, received on the 18th) while my package with UPS still rots in a distribution warehouse somewhere. Ridiculous. I’ve never had this problem with UPS before.

 – About 4 weeks ago.

Worse shipping company, customer care filled with idiots, fools. Dont even know when the package will be delivered. Lair, fraud UPS ...

Worse shipping company, customer care filled with idiots, fools. Dont even know when the package will be delivered. Lair, fraud UPS

 – About 4 weeks ago.

I lasted 4 days as a sorter, I loved a paid work gym workout since I'm very physically fit but even though HR said I could have assistance lifting 100 lbs above my head no one wants to help you,...

I lasted 4 days as a sorter, I loved a paid work gym workout since I'm very physically fit but even though HR said I could have assistance lifting 100 lbs above my head no one wants to help you, and now for the worst part, all the heavy packages are tossed and smashed onto conveyer belts as in f5 tornado, and if your small package is in the way? oh well, and small bags and envelopes got mangled and crushed by heavy boxes

 – About 4 weeks ago.

Worst shipping company ever!!! Each time I am forced to deal with these idiots they let me down. Most recently, shipped a an important package using a 3rd party, which chose this incompetent company....

Worst shipping company ever!!! Each time I am forced to deal with these idiots they let me down. Most recently, shipped a an important package using a 3rd party, which chose this incompetent company. Chose 2nd day air delivery, and a week later the package is still at the distribution center awaiting delivery. Called their customer service and finally after 2 hours of constant transfers, got a distribution center rep on the line. His comments were... "It'll get delivered." then hung up on me. This is just the latest, on-going shit storm with this company. A few days ago I received a package late and severely damaged. THANKS UPS!!! It really is amazing the level of incompetence this company has throughout its ranks.

 – About 4 weeks ago.

The incompetence of UPS delivery is astounding. Shipped a box of important mail and documents from San Rafael, CA to Seattle, WA. Someone at UPS added a random address to my package. It was delivered...

The incompetence of UPS delivery is astounding. Shipped a box of important mail and documents from San Rafael, CA to Seattle, WA. Someone at UPS added a random address to my package. It was delivered to this random address. After 2 days of phone calls and claim forms I still didn’t have my package. Finally got the address of where it was delivered by accident, a half hour away and not even a similar address to my address. My son-in-law and pregnant daughter, who is in labor, went to track the package down and retrieve it for me on the way to the hospital to deliver their baby. Unbelievable!!!

 – About 4 weeks ago.

The three bars in the right hand corner bring up other companies but only a small amount. I'd like Amazon added to the list. Why only are these select companies included?...

The three bars in the right hand corner bring up other companies but only a small amount. I'd like Amazon added to the list. Why only are these select companies included?

 – About 4 weeks ago.

I had a package ship out of Seattle WA on 9/22, I live in Wisconsin for reference. They updated my tracking at 2AM on the 24th saying that severe weather has delayed my delivery after having the...

I had a package ship out of Seattle WA on 9/22, I live in Wisconsin for reference. They updated my tracking at 2AM on the 24th saying that severe weather has delayed my delivery after having the expected delivery be today since the 22nd. Where are you sending my package that it would be affected by severe weather? Wisco is in no way affected by the fires, or the hurricanes. Why can't you at least let us see what facility you were transferring it to?

 – About 4 weeks ago.

See y'all at Rock City, Park! 👍...

See y'all at Rock City, Park! 👍

 – About 4 weeks ago.

Let's not Hate & enjoy the weekend for a change! :-)...

Let's not Hate & enjoy the weekend for a change! :-)

 – About 4 weeks ago.

UPS, You can suck a huge mean dick! Y’all literally have the worst delivery service ever. I hope they realize that with they dumbasses....

UPS, You can suck a huge mean dick! Y’all literally have the worst delivery service ever. I hope they realize that with they dumbasses.

 – About 4 weeks ago.

I spent 3 hours yesterday running after a package. First, they posted a notice saying they missed me - no shit, I am not going to be sitting outside the whole day waiting for them. Never had this...

I spent 3 hours yesterday running after a package. First, they posted a notice saying they missed me - no shit, I am not going to be sitting outside the whole day waiting for them. Never had this happen with USPS or FedEx - my package is always there near my door. Then, I called the toll free number and made arrangements to get it from the Customer Center on the same day. I got a voice message from an unknown number saying that I can pick it up from the Customer Center at 8:00 pm. I checked online and found that the customer center closes before that. So, I called the toll free number to ensure that I had the right information. They told that the package was already at the customer center and I could pick it up at that instant (around 5 pm). I repeatedly asked if they were sure and they said yes. I went there and they said they don't have it but it's in an access point. So, I drove there. They checked and didn't have it and explained how shitty UPS has lately been (they are a retail store who also does UPS work). But they told me to come back in 30 mins since a truck was about to come. I come back and they didn't have my package. I come back home and get a voice message from the customer center saying it's there now. So, I go back. A driver opens and says that I can't pick it up and have to come back at 8 because they have to sort. I lost my shit and started yelling at the driver (I never knew I was capable of that, frustration can make you a shitty human being sometimes). So, I waited for another 30 minutes and finally got my package. I promise I will cancel my transaction the next time a seller says they are shipping via UPS. Also a taste of what it will be like if Trump can successfully dismantle USPS.

 – About 4 weeks ago.

UPS straight up lies. The app is a tease. The package is not scanned as it goes into the truck - it’s scanned “to” the truck. Driver quits their shift early then (in NYC) they dump it at a...

UPS straight up lies. The app is a tease. The package is not scanned as it goes into the truck - it’s scanned “to” the truck. Driver quits their shift early then (in NYC) they dump it at a bodega for pickup 6 days post express delivery commitment date. You spend more time tracking it than the distance it travels. They do a poor job recruiting people. WHO is in HR???

 – About 4 weeks ago.

Somehow snagged a 3080 from Best Buy. Tracking shows it's been marked as Origin Scan in Fresno...since the 21st. It was *supposed* to arrive tomorrow. It's since been rescheduled for the 29th....

Somehow snagged a 3080 from Best Buy. Tracking shows it's been marked as Origin Scan in Fresno...since the 21st. It was *supposed* to arrive tomorrow. It's since been rescheduled for the 29th. I'm not holding my breath.

 – About 4 weeks ago.

The assholes just turned around in my driveway at 9:06pm honk and leave. Never gets out of the truck. I get the email they missed me and will deliver tomorrow. For f%@ks sake you turned around in...

The assholes just turned around in my driveway at 9:06pm honk and leave. Never gets out of the truck. I get the email they missed me and will deliver tomorrow. For f%@ks sake you turned around in my driveway but couldn’t get out of your f%@king truck to deliver the package. It’s only your job

 – About 4 weeks ago.

I can count on USPS to deliver at least a day early; occasionally Fed Ex delivers early; but UPS? No way!...I ordered an effing ethernet cord from Amazon, which I would have had by now if they had...

I can count on USPS to deliver at least a day early; occasionally Fed Ex delivers early; but UPS? No way!...I ordered an effing ethernet cord from Amazon, which I would have had by now if they had just stuck it in a envelope and mailed it USPS. But oh no - they just had to send it UPS...

I've been looking at the UPS updates - the cord has been moving back and forth between Fresno and Ontario California for two days. And now, because UPS doesn't deliver on weekends, I'm not going to get it until Monday. Ordinarily, I would just see this as an minor inconvenience - except that UPS has lost my packages or delivered late too many times. I'm sick of it!!!

 – About 4 weeks ago.

Accident found this page ... Sorry guys. USPS/Fed Ex are the ones that suck my way. Fed Ex freight is solid. There is no company worse than fed ex. The last package from them was put in my mailbox...

Accident found this page ... Sorry guys. USPS/Fed Ex are the ones that suck my way. Fed Ex freight is solid. There is no company worse than fed ex. The last package from them was put in my mailbox and the idiot mailman took it because “it is a problem”. The only problem I have is the moron fed ex driver that put it in the box and the douche mailman that took it because he is an unfriendly weirdo dick.

 – About 4 weeks ago.

Motherfn my package been sitting for 4 days in Indianapolis. No scan. I’m so TIRED of UPS. Last time this happened they lost my package. What the F is your problem AND I had no choice the place I...

Motherfn my package been sitting for 4 days in Indianapolis. No scan. I’m so TIRED of UPS. Last time this happened they lost my package. What the F is your problem AND I had no choice the place I ordered from didn’t have shipping options so I’m stuck! Ahhhhghghghhhghhghgg!!!

 – About 4 weeks ago.

Thanks Poopy & Cher!
...

Thanks Poopy & Cher!

 – About 4 weeks ago.

UPS lost 3 of my packages just last month. When i called they said they don`t know and want me to initiate an investigation. ?? They do not have enough manpower to complete all deliveries so most...

UPS lost 3 of my packages just last month. When i called they said they don`t know and want me to initiate an investigation. ?? They do not have enough manpower to complete all deliveries so most packages ending up not scanned for weeks or sent back to hub to be dispatched again. Worst of the worst. Avoid at all costs if you can!!!

 – About 4 weeks ago.

Amazon needs to stop using UPS for delivery. Every time I order something and get a delivery date I cringe when it is coming via UPS. I swear they hold items just to insure they will be late. Zero...

Amazon needs to stop using UPS for delivery. Every time I order something and get a delivery date I cringe when it is coming via UPS. I swear they hold items just to insure they will be late. Zero reliability, zero customer service. Why are they still in business?

 – About 4 weeks ago.

UPS lies! It is the third time since the apartment office stopped receiving packages because of the coronavirus, they are not even going up to my apartment to deliver. The last time they literally...

UPS lies! It is the third time since the apartment office stopped receiving packages because of the coronavirus, they are not even going up to my apartment to deliver. The last time they literally said that the address was incorrect and when I picked up my package at a UPS location, the address was correct and complete in the box. This time they said that there was no one available to receive it, but both, my husband and I were at home (in the living room which is 9 feet away from the door) at the time of delivery. Worst company ever.

 – About 4 weeks ago.

I have never known such a terrible carrier. I'll make sure Garmin hears about my experience getting my premium watch as the delivery process certainly hasn't been premium.

There...

I have never known such a terrible carrier. I'll make sure Garmin hears about my experience getting my premium watch as the delivery process certainly hasn't been premium.

There is no contact number. There is no actual live tracking of the order. The update on UPS says they need to get in contact with me to "obtain access information" but no-one has got in touch with me, nor am I able to contact them.

The information and updates provided are poor at best. The app, UPS choice, is really finicky and pointless.

Compare UPS with, for example, DPD, whose app works perfectly, live tracks the geolocation on the order on your phone, and provides full updates and contact details.

UPS is genuinely appealing and should be avoided at all cost if possible.

 – About 4 weeks ago.

Monday
I'm on a telecommuting schedule for work, so I am home all day. UPS driver lies about attempted delivery. Did not even come remotely close to my location. Said they couldn't...

Monday
I'm on a telecommuting schedule for work, so I am home all day. UPS driver lies about attempted delivery. Did not even come remotely close to my location. Said they couldn't deliver without a signature. Had another package scheduled for Wednesday, so I sign up for My UPS Choice to give a signature release so that they have no choice but to deliver.

Wednesday
UPS driver lied again and said they tried to deliver but couldn't because I wasn't there (again, telecommuting from home). I have on paper that they could just leave the package on my doorstep no signature required. But again, lied and said I wasn't home and that they needed a signature.

 – About 4 weeks ago.

holy f%@k why is it that all of UPS's shit is down 24/7. I cant even access the billing center because it's temporarily down. and i wouldnt even have to access it if it had just accepted my...

holy f%@k why is it that all of UPS's shit is down 24/7. I cant even access the billing center because it's temporarily down. and i wouldnt even have to access it if it had just accepted my payment in the first place. honest to god how is UPS still a thing, their shit is so frustratingly unorganized that youd think it was government run.

 – About 4 weeks ago.

f%@k YOU ups YOU DONT GET CAP IN MY RANT HATE YOUR FACE ups THERES A GREAT PLACE IN HELL FOR YOU NEXT TO THE f%@k YOU HOLE...

f%@k YOU ups YOU DONT GET CAP IN MY RANT HATE YOUR FACE ups THERES A GREAT PLACE IN HELL FOR YOU NEXT TO THE f%@k YOU HOLE

 – About 4 weeks ago.

I just saw their vehicle approaching our apartment complex. The driver stopped for literally less than a minute, did not even get off the vehicle and left! Now on my amazon order it says...

I just saw their vehicle approaching our apartment complex. The driver stopped for literally less than a minute, did not even get off the vehicle and left! Now on my amazon order it says "attempted delivery, something went wrong"... I will tell you what went wrong, they are lazy pieces of shit, that's what went wrong! I hope they go bankrupt and all those lazy assholes are forced to get a job where they are actually required to accomplish the tasks they are getting paid for!

 – About 4 weeks ago.

calling into their customer service line is the biggest waste of time imaginable. literally nothing gets accomplished when i call them ...

calling into their customer service line is the biggest waste of time imaginable. literally nothing gets accomplished when i call them

 – About 4 weeks ago.

Ring doorbell showing no knock or doorbell ring after 8pm on deliveries. We need contacted. Packages just can't sit on the front porch all night without any notification. They'll get stolen....

Ring doorbell showing no knock or doorbell ring after 8pm on deliveries. We need contacted. Packages just can't sit on the front porch all night without any notification. They'll get stolen.

C'mon Man!!!

 – About 4 weeks ago.

These dumb ass mf'ers got my address wrong 3 DAMN TIMES, each time followed by me calling them and clearly telling them exact address... I think it's a superhuman task for them to just write...

These dumb ass mf'ers got my address wrong 3 DAMN TIMES, each time followed by me calling them and clearly telling them exact address... I think it's a superhuman task for them to just write down what I tell them...

 – About 4 weeks ago.

Good luck getting a live customer service rep when you call them at 1 (800) 742-5877. No matter which option you select, they make it next to impossible to get a live person....

Good luck getting a live customer service rep when you call them at 1 (800) 742-5877. No matter which option you select, they make it next to impossible to get a live person.

 – About 4 weeks ago.

Mon, Sep 21, 8:24 PM
Arrival Scan
Fresno, CA
Mon, Sep 21, 8:23 PM
A mechanical failure has caused a delay. we will update the delivery date as soon as possible.
Mon, Sep...

Mon, Sep 21, 8:24 PM
Arrival Scan
Fresno, CA
Mon, Sep 21, 8:23 PM
A mechanical failure has caused a delay. we will update the delivery date as soon as possible.
Mon, Sep 21, 8:22 PM
Departure Scan
Fresno, CA
Mon, Sep 21, 3:20 PM
Arrival Scan
Fresno, CA
Mon, Sep 21, 2:57 PM
Departure Scan
Fresno, CA
Mon, Sep 21, 1:41 PM
Package was handed off to UPS
Fresno, CA
Mon, Sep 21, 1:51 PM
Initiated

:-/

 – About 4 weeks ago.

Said it would be here on Monday right, okay cool. Says it's coming early two days sooner, great no doorbell, no time for delivery, no nothing. Says it's gonna deliver to a ups access point...

Said it would be here on Monday right, okay cool. Says it's coming early two days sooner, great no doorbell, no time for delivery, no nothing. Says it's gonna deliver to a ups access point next business day... It's f%@king Saturday so nothing happens on a Sunday cause no mail on Sundays, Monday today they re-deliver the f%@ker, no notice of that the said UPS access point, next business day and not even which one. note one door has nothing e-mail doesn't specify so now I'm waiting till they drop it off there tomorrow and pick it up the day after, two days after the original projected delivery what the f%@k! No heads ups, no delivery times, late as f%@k, sitting with thumbs up my ass now plotting to go loiter at a 7/11 all damned day tommorow for a VIDEO GAME FROM THE BEST BUY FROM THE NEXT TOWN OVER just gonna buy a slurpie anytime the store hassles me. Might just kick the driver in the nuts grab my shit drop my ups PRACTICALLY BLANK NOTICE and f%@k off. Any website doing ups ain't getting any business from me anymore USPS doing just fine but UPS can eat a fat dick.

 – About 4 weeks ago.

This company should be out of business. Period. I had the unfortunate experience of Verizon shipping my phone through them. Who even uses this horrid company? Nobody. Everyone uses FedEx or the...

This company should be out of business. Period. I had the unfortunate experience of Verizon shipping my phone through them. Who even uses this horrid company? Nobody. Everyone uses FedEx or the USPS. I have a message for the driver before its shipped to wait until after 3 p.m. to deliver it as I am at work. So what does this driver do? Attempt delivery at 12 noon. And, when I call thinking I can go to a store to pick it up, I get 2 HOURS of runaround. Customer service says, "We have to schedule a one hour later callback to arrange you to pick it up" because I know the driver will again try to deliver it when I am not home. So after 3 hours of every department they have not listening to me, I get a man in my local area who is not even with the drivers and says I cannot go to the place to get it. I have to wait until after 4. Then they do not answer the phone there. So I have no idea where my phone is, and nobody who works for this company is competent. Why are they in business? Who treats their customers like we do not work for a living and have no jobs?

I cannot wait until this company is rightly put out of business as they are rude to customers, do not listen, their website is horrible and is nothing but a huge circle, and they cannot be gotten a hold of literally. Their local "stores" have nothing to do with the pickup for packages and they are rude as hell too. The man I dealt with was sexist as hell to me and hung up on me while I was trying to explain to him what a mess I was in all because THE DRIVER CANNOT FOLLOW DIRECTIONS.

I say there should be a class-action lawsuit for gross incompetence, horrid customer treatment and wretched service on an antiquated model. This company is thee worst package delivery service ever in the history of service. I would walk to get my package if I knew where the DRIVER WAS.

NEVER EVER DO ANY BUSINESS WITH THIS COMPANY.

 – About 4 weeks ago.

The trick to speaking to an actual UPS CSR, is to state ‘speak to a customer rep’. Then they will require you to say or enter your tracking#. If you do either, you will typically be given the...

The trick to speaking to an actual UPS CSR, is to state ‘speak to a customer rep’. Then they will require you to say or enter your tracking#. If you do either, you will typically be given the tracking status, and then will be disconnected. Instead, say the tracking#, but say it without being intelligible. You should finally get connected to an actual person. After that, good luck, because they usually offer no more than a shoulder to cry on.

 – About 4 weeks ago.

ups suck my balls
thats it
...

ups suck my balls
thats it

 – About 4 weeks ago.

Ohh let me count the ways I loathe UPS.
1. Had to create multiple accounts on UPS.com because they keep deleting them.
2. Will not retain my CC info to use.
3. They keep sending me...

Ohh let me count the ways I loathe UPS.
1. Had to create multiple accounts on UPS.com because they keep deleting them.
2. Will not retain my CC info to use.
3. They keep sending me a paper invoice wasting our precious natural resources.
4. Their customer service is mostly over seas so the reps have thick accents and do not understand English or their own system very well.
5. They charge me higher amounts than what they quote me.
6. Their rates are among the highest in the business.
7. Their system is very complicated with UPS, UPS.com and the UPS Billing Center all being separate.
8. I am sure there are more that I can not think of off hand.
Rot UPS!

 – About 4 weeks ago.

Ordered gifts from a small business. UPS claims delivery was "at front door" four days ago. I live in an apartment building and they never rang the bell or called, like most parcel services...

Ordered gifts from a small business. UPS claims delivery was "at front door" four days ago. I live in an apartment building and they never rang the bell or called, like most parcel services and normal people do, so if they left it "at front door" it was literally on the street. Their website is also horrendous so when I filed my claim the other day it didn't even go through.

 – About 4 weeks ago.

Ordered a new computer I needed for my business, payed extra for the shipping. I was supposed to get it 19th. Package arrived the 18th at the local ups center, now its saying delivery for the...

Ordered a new computer I needed for my business, payed extra for the shipping. I was supposed to get it 19th. Package arrived the 18th at the local ups center, now its saying delivery for the 22nd.....really a four day delay to go less than 10 miles from the center to my house. And Jesus don't try and call customer help to see if there's anyway to get it faster, you'll be promptly reminded why your wrong and how they can assist you to go f%@k yourself.

 – About 1 Month ago.

been 2 weeks and a damn h&m order still didnt come yet . i repeat h&m order . ...

been 2 weeks and a damn h&m order still didnt come yet . i repeat h&m order .

 – About 1 Month ago.

Ups website said they tried to deliver my package but it was deemed undeliverable because my address was incorrect so I checked the address on their website to make sure it was correct and it was. It...

Ups website said they tried to deliver my package but it was deemed undeliverable because my address was incorrect so I checked the address on their website to make sure it was correct and it was. It was on a Friday evening. I live in an apartment complex and I really believe the driver just didn’t even attempt to find my apartment. I called customer service and complained. The person I spoke with the first time was really professional and nice. She had someone call me from a local delivery station and this woman was an ass. Just a rude bitch. She said my delivery did not have an apartment number. If it had an apartment number on it when it left Amazon and didn’t after UPS handled my package then that’s on UPS. I had a package delivered about 3 weeks ago. I was sitting on my couch and heard the driver throw the package against the door. I wish Amazon would stop using them and just go with fedex.

 – About 1 Month ago.

Where do i begin. A package from Seattle to Seattle =4 days
A package that was meant to be delivered in 5 days. Exception because of a trailer - gets pushed to Monday because of the weekend....

Where do i begin. A package from Seattle to Seattle =4 days
A package that was meant to be delivered in 5 days. Exception because of a trailer - gets pushed to Monday because of the weekend. Package status shoes as in Redmond. Then over the weekend i get an email that severe weather has caused an exception. How the fu#@ do these guys get away with this sh1t.
Package from Oregon - completely demolished ....
Should i keep going- NO
Its fedex time for me

 – About 1 Month ago.

After reading many of your rants and negative comments towards UPS, just switch to USPS. I have never had any problems with USPS. A local Post Office you trust to love them....

After reading many of your rants and negative comments towards UPS, just switch to USPS. I have never had any problems with USPS. A local Post Office you trust to love them.

 – About 1 Month ago.

My damn package just disappeared into nothingness after a promised delivery for three straight days....

My damn package just disappeared into nothingness after a promised delivery for three straight days.

 – About 1 Month ago.

Another f%@king delay. No point in paying 2 day shipping if it’s going to take the same amount of f%@king time....

Another f%@king delay. No point in paying 2 day shipping if it’s going to take the same amount of f%@king time.

 – About 1 Month ago.

Had a package that was "on a truck" and out for delivery this morning at 5AM in a town 11 miles from me and said it would be delivered today...wellll it's 9pm and no package. But don't...

Had a package that was "on a truck" and out for delivery this morning at 5AM in a town 11 miles from me and said it would be delivered today...wellll it's 9pm and no package. But don't worry its still loaded on a truck and is gonna be delivered on Monday. Why the f%@k do they always scan shit that is supposedly on a truck out for delivery on Saturday and literally every time it doesn't get delivered til Monday. Just say it'll be Monday

 – About 1 Month ago.

UPS is dog shit ...

UPS is dog shit

 – About 1 Month ago.

UPS was supposed to deliver to USPS for SurePost. Package status showed delivered. Package wasn’t there. Called USPS they said they never got it and to call UPS because they can “sometimes deliver...

UPS was supposed to deliver to USPS for SurePost. Package status showed delivered. Package wasn’t there. Called USPS they said they never got it and to call UPS because they can “sometimes deliver it themselves”. Called UPS they said start an investigation online, but you can’t do that for SurePost deliveries. Called UPS again, said the only thing to do was to call the company who shipped it. Useless f%@kS!!

 – About 1 Month ago.

f%@k these cheap dumb c*nts at UPS offering SurePost. Bunch of faggots....

f%@k these cheap dumb c*nts at UPS offering SurePost. Bunch of faggots.

 – About 1 Month ago.

Ordered an item for 1 day air and it took 5 calls to get a customer service rep to explain what happened after they missed the delivery time frame. Now I may not receive it for 3-4 days because it’s...

Ordered an item for 1 day air and it took 5 calls to get a customer service rep to explain what happened after they missed the delivery time frame. Now I may not receive it for 3-4 days because it’s sitting in their processing facility and it’s a weekend.

 – About 1 Month ago.

I ordered a pair of ray-ban sunglasses in July that were never delivered. UPS claimed that they delivered the item to my front door, but they didn't. I was home during the time they allegedly...

I ordered a pair of ray-ban sunglasses in July that were never delivered. UPS claimed that they delivered the item to my front door, but they didn't. I was home during the time they allegedly delivered the package. Interestingly, with this package, I never received a tracking number or notice of delivery status. I found that strange because I have text, email, and live updates set. Additionally, the other packages I received that same week all had tracking numbers, alerts, etc. Fast forward, I had to file a claim to be reimbursed. That's when the trouble began. I haven't been able to get any packages delivered to my house. A supervisor told me I was placed on a low security risk for a year and would have to pick up my packages from an access point that I didn't authorize. I filed several complaints, but to no avail. It's actually worse. Just today, the last package was mailed from the merchant September 9th, and I still haven't gotten it. Dates were pushed back four times and they are purposely rerouting my packages as retaliation for filing the claim. As a matter of fact, I can prove it. UPS shows the package in question leaving one facility in TN and arriving 98 miles out in the next city in ONE minute, then to California. I live in Georgia, one state over from the shipping location,, Tennessee. I went to the distribution center that services Dacula, GA to speak with the supervisor about this situation and the driver, but that was pointless. She was unprofessional, yelling at all the customers, and didn't seem at all bothered. I recorded her and plan to send everything to corporate or pursue legal recourse. Someone has to stand up to them.

 – About 1 Month ago.

I love UPS and I'd like you guys to find it in your heart to love them too. ...

I love UPS and I'd like you guys to find it in your heart to love them too.

 – About 1 Month ago.

UPS in my area is constantly dropping the ball. Order a package and select the fastest shipping is equal to asking a Jester to deliver a message to a king across the country back in the middle ages...

UPS in my area is constantly dropping the ball. Order a package and select the fastest shipping is equal to asking a Jester to deliver a message to a king across the country back in the middle ages and then he dies on the way, so someone then has to go find the package and then deliver it. It takes so f%@king long and the supposed delivery date is always wrong.

 – About 1 Month ago.

Had a complaint about a UPS Canada missed delivery time. I call the main 1-800 number. Operator passes the buck saying it was the fault of the "shipper" who turns out to be a UPS-branded...

Had a complaint about a UPS Canada missed delivery time. I call the main 1-800 number. Operator passes the buck saying it was the fault of the "shipper" who turns out to be a UPS-branded store, which I know guess is actually a franchisee (how stupid was I to assume that this was actually UPS?) The store blamed the pandemic saying the warehouses are shut down on occasion for cleaning which messes up the schedule. That would have been nice to know ahead of time. I will be using Canada Post priority mail service from now on - a fraction of the price for next day delivery. UPS sucks.

 – About 1 Month ago.

f%@kers said that my package would be here by 11:45. Imagine my surprise when that was determined to be a lie. f%@king useless....

f%@kers said that my package would be here by 11:45. Imagine my surprise when that was determined to be a lie. f%@king useless.

 – About 1 Month ago.

Driver delivered package to neighbor who's entrance is on a totally different street than my address. UPS claims package was delivered to the right address. Customer service is useless, instead of...

Driver delivered package to neighbor who's entrance is on a totally different street than my address. UPS claims package was delivered to the right address. Customer service is useless, instead of transferring me directly to the local distribution center I have to file a claim. It's not my neighbors responsibility to make sure I get my packages. I'm leaving my package there and having Amazon refund me. I never received my package.

 – About 1 Month ago.

yeah got a note saying "signature required" but I can sign electronically. The webpage it takes me to has no option for "sign electronically" unless I specify where to leave the...

yeah got a note saying "signature required" but I can sign electronically. The webpage it takes me to has no option for "sign electronically" unless I specify where to leave the package...which has no option for "apartment door." The closest option is "Front door" which could mean front door of building (not good).

Gate code entry option doesn't allow a non-numeric code (you need to hit "#" first or the numeric code does nothing)

Hard to get to an email option for UPS: most want to direct you into a FAQ. The one time I did get into an email option, I was limited to 500 characters, and had to specify that I was changing delivery instructions, which is disturbing. I looked for another option, and my message was deleted.

Great people at USP, but their connection to e-commerce is terrible. Very inconvenient, developed by people who apparently have never tried to use UPS.

 – About 1 Month ago.

UPS are literally the worst parcel carrier there is. the fundamental flaw in their business model is that they are simply terrible at delivering packages. They are great at taking money up front and...

UPS are literally the worst parcel carrier there is. the fundamental flaw in their business model is that they are simply terrible at delivering packages. They are great at taking money up front and saying they will deliver it. However, the execution of the actual delivery component is useless. Then, when they do inevitably lose the package their customer service is a joke. they pretty much make out like it your fault for giving the parcel to them in the first place and can offer no assistance in retrieving it. if anyone sends me a package and i find out its been shipped to me via UPS I basically resign myself to the fact that i will never receive it.

 – About 1 Month ago.

I work at a college And I've watched 5 ups delivery people throw packages up against the door from their truck the they claimed they got out and knocked. I even recorded it. I talked to the owner...

I work at a college And I've watched 5 ups delivery people throw packages up against the door from their truck the they claimed they got out and knocked. I even recorded it. I talked to the owner and they said they claimed that UPS knocked, they didn't, they did a Parcel drive by. They laughably denied it until I emailed corporate the video. Needless to say they knew they were caught, they are scumbags. I wish I can see you the driver's faces, bet you ain't laughing now you prick.

 – About 1 Month ago.

They've made their customer phone tree a closed loop! You cant get to a person no matter what you do!...

They've made their customer phone tree a closed loop! You cant get to a person no matter what you do!

 – About 1 Month ago.

UPS Put two of my shipments on hold, says 'Contact UPS', then makes it physically impossible to contact UPS. The automated phone system repeatedly hangs up on me despite how I try to navigate...

UPS Put two of my shipments on hold, says 'Contact UPS', then makes it physically impossible to contact UPS. The automated phone system repeatedly hangs up on me despite how I try to navigate the menus to speak to a Human. Total Garbage.

 – About 1 Month ago.

Waiting 6 days for a usps money order from Florida to Ohio I should have had it today and didnt! I have the correct tracking number....couldnt pull anything up! What is going on! I need that money...

Waiting 6 days for a usps money order from Florida to Ohio I should have had it today and didnt! I have the correct tracking number....couldnt pull anything up! What is going on! I need that money order its life or death for me!!!

 – About 1 Month ago.

Worthless motherf%@kers....

Worthless motherf%@kers.

 – About 1 Month ago.

They didn't deliver my shit today. f%@kING USELESS PIECES OF COCKROACHES!!!...

They didn't deliver my shit today. f%@kING USELESS PIECES OF COCKROACHES!!!

 – About 1 Month ago.

UPS sucks is the biggest understatement since Custer said "Them looks like friendly Indians!". Delivered 3 valuable package to wrong address next door. Not intelligent neighbor sent them back...

UPS sucks is the biggest understatement since Custer said "Them looks like friendly Indians!". Delivered 3 valuable package to wrong address next door. Not intelligent neighbor sent them back to UPS instead of letting me know. Now cannot get anyone on phone!! Automated call center ad nauseum! This is really the worst feeling in the world to use a trusted shipper and have absolutely no control. They are the absolute worst ever!

 – About 1 Month ago.

I usually do not have many issues with UPS, but I do, they're doozies! This go around there was an issue with the delivery address. The sender has been trying ad nauseam to have the issue...

I usually do not have many issues with UPS, but I do, they're doozies! This go around there was an issue with the delivery address. The sender has been trying ad nauseam to have the issue corrected. UPS says the package is at the facility (around the corner from my business) but will need to be shipped back to the sender to be resent. And they will not talk to me because I am not the sender (though interestingly as a My Choice and Business customer, I should be able to change my delivery options... nope... doesn't work). What the heck? I mean, I have the tracking number, identification, etc. They won't let me pick up the package. This is unbelievably frustrating.The last time this happened, a package that had very expensive machine parts was lost in their facility. These parts were no long made and considered unobtainable. The UPS Store (Brick NJ) packaged it all up and then it was lost. Weeks later, I resigned myself to the fact they were gone (oh, UPS wasn't issuing a claim saying the parts had no proof of the claimed value... always something) and reached out to the original manufacturer to see of there was maybe some old stock available or a possibility of breaking out old tooling to remake the parts. The owner mentioned that he had received a strange package from UPS with these old parts in it. Evidently, UPS send the parts to them because the company name and city were stamped on the parts. After verifying with the sender, the company sent me my parts. UPS had washed their hands of the whole thing, and I got extremely lucky in locating them. End of rant. Why does UPS have to make it so difficult??

 – About 1 Month ago.

UPS chooses to drop my last 3 packages off at a UPS Access Point - WTF?
1.) I am at home
2.) UPS doesn't stop but instead they drop off packages that are addressed to me at a UPS...

UPS chooses to drop my last 3 packages off at a UPS Access Point - WTF?
1.) I am at home
2.) UPS doesn't stop but instead they drop off packages that are addressed to me at a UPS Access Point!!!
3.) Why, so they can save money
4.) I told them to send the packages back!
5.) "F" UPS!

 – About 1 Month ago.

Ups is the worst. Delivered eight packages to wrong address. The drivers need to either
Be tested for drugs or fired. Nothing wrong with package or address just driver delivering it to...

Ups is the worst. Delivered eight packages to wrong address. The drivers need to either
Be tested for drugs or fired. Nothing wrong with package or address just driver delivering it to wrong place!!!

 – About 1 Month ago.

I used to think that FEDEX was the worst delivery company as UPS had decent service once upon a time. Now I believe that UPS is far worse. Twice I have been home all day and the UPS has my gate code...

I used to think that FEDEX was the worst delivery company as UPS had decent service once upon a time. Now I believe that UPS is far worse. Twice I have been home all day and the UPS has my gate code and never even showed up then LIED about delivery attempted. SO I have to then wait another day and drive to a UPS Access Point to get my package. They suck really bad. Stupid lazy drivers. Useless company. I now will make it a point to avoid both UPS and FEDEX in the future. Hell even the USPS does a superior job.

 – About 1 Month ago.

UPS left a notice on my door for me to sign to receive my package. I signed it and stuck it to the door. They did not take it and instead left another notice saying final delivery attempt. I cannot...

UPS left a notice on my door for me to sign to receive my package. I signed it and stuck it to the door. They did not take it and instead left another notice saying final delivery attempt. I cannot track the package because the website is having technical issues. tried the virtual assistant - completely useless. cannot log in to my account and tried to reset password - nothing. emailed to resolve this and no response. look I just want to know where it is so I can pick it up. UPS is the worst! I wish I could avoid ever having them deliver anything to me.

 – About 1 Month ago.

Ups lost my package. The driver lied and claimed it was delivered to my front door. No it wasn’t I checked outside as soon as the ups driver left and didn’t get my package. Idiot must have...

Ups lost my package. The driver lied and claimed it was delivered to my front door. No it wasn’t I checked outside as soon as the ups driver left and didn’t get my package. Idiot must have delivered it to the wrong address and I’m not getting it back.

 – About 1 Month ago.

I received an email from UPS saying that my My Choice account would be canceled if I didn't login before October 7. I guess this is what happens if you don't use the account in a while. ...

I received an email from UPS saying that my My Choice account would be canceled if I didn't login before October 7. I guess this is what happens if you don't use the account in a while. After recovering my user ID and resetting my password I logged in and was immediately presented with a page saying "We've updated the UPS Technology Agreement. We've updated the agreement since your last login.You must agree to the terms to continue." and had check a box with the following oath to continue: "I agree to and confirm that I've been given enough time to read and understand the UPS Technology Agreement, which contains important terms about my use of UPS Technologies, like terms limiting UPS's liability and my agreement on how disputes between UPS and me will be handled.∗" Below I have pasted the new UPS Technology Agreement which I have decided not to agree to and I am in the process of cancelling my My Choice account. For the "privilege" of getting enhanced tracking info and having some limited options to change delivery of packages, it isn't worth my time to read and understand this entire lengthy, lawyerly agreement and other accompanying documents and/or consult an attorney to find out what it all really means and, I suspect, agree to forfeit rights I would otherwise have to legal remedies in case of a dispute with UPS.

I also found out the hard way that if you send email directly to UPS's customer service via the email address on their website you get a robo-response saying this: "Dear UPS Customer, Emails sent directly to customerservice@ups.com or customer.service@ups.com are not monitored or received." They will only accept your communication if you enter it in their webform which, of course, means you don't have your own copy of the message and they can limit the size of your message, which indeed they do, to max 500 characters. So why post your email, UPS, if you don't want anyone sending direct email to it? Thanks, UPS, for the thinly disguised raised middle finger, reminding me that I'm not your customer, the shippers who pay you to deliver stuff are, and we who are the recipients of those packages are inconveniences to be "managed" and subjugated for purposes of cost control.

=========================================================================UPS TECHNOLOGY AGREEMENT

Version UTA 09072020

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS OF THIS UPS TECHNOLOGY AGREEMENT. BY INDICATING BELOW THAT YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU HAVE ENTERED INTO A LEGALLY BINDING AGREEMENT WITH UPS MARKET DRIVER, INC. (“UPS”).

The permission UPS gives You to use the UPS Technology continues so long as You meet your responsibilities in: (1) these General Terms and Conditions ; (2) the End User Rights available at ; and (3) the Information and General Use Policies available at , along with the documentation referenced in any of the foregoing three parts (the “Agreement”).



You hereby confirm that You have read and fully understand ALL PARTS of this Agreement – the General Terms and Conditions, the End User Rights, and the Information and General Use Policies, including the documentation referenced therein.



For purposes of the Agreement:

“Customer” means the Person that is your employer, but is not a Service Provider, (1) and that has been assigned the UPS Account you use to register the first UPS Technology you access, if a UPS Account is required for such registration, (2) and that has been assigned the first UPS Account you use with the UPS Technology you access, if a UPS Account is not required for registration but is required for use, or (3) when the first UPS Technology you access does not require a UPS Account for registration or use.

“Service Provider” means a third party engaged by a UPS customer to assist such UPS customer in managing its shipping activity with the UPS Parties, including Billing Data Service Providers, that has been approved by UPS in writing to perform such services for the UPS customer; provided however, UPS Affiliates may serve as Service Provider without a written approval by UPS.

“Service Provider Employee” means an employee of a Service Provider.

“You” or the possessive, “Your,” means, as applicable: (i) you as an individual, if you are entering into this Agreement as an individual on behalf of no other third party for your own personal use of the UPS Technologies; (ii) you as an individual and Customer, if you are accessing UPS Technology as part of your responsibilities as an employee of Customer; or (iii) you as an individual and your employer, if your employer is a Service Provider to a UPS customer and you are accessing UPS Technology as part of your responsibilities as a Service Provider Employee to perform services for the benefit of a UPS customer.

You represent and warrant You have reached the age of legal majority and, if applicable, You can form legally binding contracts under applicable law on behalf of Yourself, the Customer or Service Provider related to the UPS Technology. If at any time You are no longer authorized to form legally binding contracts under applicable law on behalf of Yourself, the Customer or Service Provider, as applicable, You may no longer use UPS Technology on Your own behalf or on behalf of such Customer or Service Provider.


General Terms and Conditions

1. Definitions. Capitalized terms used in this Agreement have the meanings set forth on General Terms and Conditions Exhibit A attached hereto and End User Rights Exhibit A . In the case of any conflict between the terms of the End User Rights and these General Terms and Conditions, these General Terms and Conditions shall control.

2. License Grant.

2.1. Scope. UPS hereby grants to You and You accept, subject to the terms and conditions of this Agreement, a limited, revocable, non-sublicenseable, non-exclusive, non-transferable, license to use or access, as applicable, the UPS Technology and associated Technical Documentation in the Permitted Territory for such UPS Technology. The End User Rights contain additional general license rights and restrictions, as well as UPS Technology-specific license rights and restrictions.

2.2. General Restrictions – UPS Materials and Software. You shall not, and shall cause Your employees and agents not to, sublicense, disclose or transfer the UPS Materials to any third party without the written consent of UPS. You agree not to modify (including corrections to the Software), reproduce, rent, lease, lend, encumber, distribute, redistribute, remarket or otherwise dispose of the UPS Materials or any part thereof without the consent of UPS, and hereby waive such rights granted under applicable law. You agree not to duplicate the Software, except as required for its use in accordance with this Agreement, provided that You may make one (1) back-up copy of the Software solely for archival purposes. Such back-up copy shall include UPS’s copyright and other proprietary notices, and shall be subject to all the terms and conditions of this Agreement. Notwithstanding anything to the contrary in this Agreement, You may not use the Software on an outsourced time-share or service bureau basis.

3. Export Law Assurances. You acknowledge that all UPS Materials provided hereunder are subject to the U.S. Export Administration Regulations (“EAR”) administered by the U.S. Department of Commerce's Bureau of Industry and Security, as well as other U.S. laws and regulations. You agree to comply with the EAR and all applicable U.S. laws in your handling and use of all UPS Materials provided hereunder and to not export or reexport the UPS Materials except as authorized by the EAR, U.S. and other applicable laws. Without limiting the generality of the foregoing, you agree, represent and warrant that no UPS Materials will be accessed from, downloaded in, released in, carried to, transferred to, transshipped through or to, exported to, or reexported to (1) the Restricted Territory (or a national or resident thereof) or (2) any person, entity or organization on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Persons List or Entity List. The countries and territories considered Restricted Territory and the persons, entities or organizations on the aforementioned lists may change from time to time. You agree to stay current with and comply with this provision notwithstanding any such changes. For convenient reference only, information on the Restricted Territory countries and territories and the persons, entities or organizations on the aforementioned lists may be found at: https://www.treasury.gov/ofac/downloads/sdnlist.txt ,

https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx , and https://www.bis.doc.gov/complianceandenforcement/liststocheck.htm .

4. UPS Materials.

4.1. Ownership of Intellectual Property Rights. You hereby acknowledge and agree that UPS owns all right, title and interest in and to, or has the right to license to You, the UPS Materials. You acknowledge that You have not acquired any ownership interest in the UPS Materials and will not acquire any ownership interest in the UPS Materials by reason of this Agreement. You will not at any time do or knowingly permit to be done any act or thing that would in any way impair the rights of UPS or its licensors in and to the UPS Materials. UPS and its licensors reserve all rights pertaining to the UPS Materials not specifically granted herein.

4.2. Changes to UPS Materials and UPS Technology. UPS may update, alter, modify or supplement any or all of the UPS Materials and/or UPS Technology at any time.

5. Support Services.

5.1. Support and Maintenance. From time to time UPS, in its sole discretion, may, in response to Your request, choose to provide support or maintenance for the Software (“Support Services”). You hereby authorize UPS and its authorized agents (the “Support Providers”), in order to provide Support Services, to access the Software, other applications which You may be using in conjunction with the Software and Your computer systems either (1) remotely, via the Internet or other means (which may require the installation of additional software on Your computer systems by UPS or the Support Providers) (“Support Software”), or (2) through on-site visits at specific times as mutually agreed upon by the parties. Each support session using Support Software will be separately approved by You. During such sessions UPS may see the Software as operating on the Your computer system and UPS may assist You in making modifications to Your computer systems. You further grant UPS and Support Providers the right to manipulate and modify the Software and Your computer systems, applications, files and data as reasonably necessary to provide You with Support Services. However, You agree that any Support Services will be provided at UPS’s discretion and nothing in the Agreement shall be interpreted to obligate UPS to provide any Support Services.

5.2. Access to Proprietary Information. You acknowledge and agree that You may disclose, or that UPS or the Support Providers may observe, Your information and data during the provision of Support Services by UPS or the Support Providers; and that such information and data shall be deemed non-confidential and thus, not covered by General Terms and Conditions Article 7, unless UPS has agreed otherwise in a signed confidentiality agreement separate from this Agreement. In addition, You acknowledge that the remote communications sessions utilized by UPS or the Support Providers may be implemented through the Internet, which is inherently insecure, and You agree that UPS or the Support Providers shall not be liable for any security breaches occurring on the Internet. You should take the foregoing into account when requesting Support Services from UPS or Support Providers.

6. Suspension; Term and Termination.

6.1. Suspension of Rights. UPS may suspend Your rights to access any part of the UPS Systems through the UPS Technology or as necessary in UPS’s sole discretion including without limitation, to (1) prevent access to any part of UPS Systems or the UPS Technology that is not in compliance with the terms and conditions of this Agreement; (2) correct a material error in the UPS Systems or the UPS Technology or (3) comply with a law, regulation or rule or any ruling of a court or other body of competent jurisdiction.

6.2. Term. This Agreement shall become effective upon Your assent by clickthrough below and shall remain in full force and effect thereafter until terminated as provided herein (the “Term”).

6.3. Hosted UPS Technology. Certain UPS Technology is hosted by UPS, UPS Affiliates or vendors of UPS or UPS Affiliates. Hosted UPS Technology is hosted on servers in the United States of America and is scheduled to be available twenty-four (24) hours a day, seven (7) days a week (other than when unavailable for maintenance); however, UPS does not guarantee the availability of hosted UPS Technology, or that access will be uninterrupted or error-free. UPS reserves the right to interrupt, limit, or suspend hosted UPS Technology from time to time for purposes of maintenance, upgrades and similar reasons. You agree that neither UPS nor UPS Affiliates shall be held responsible or liable for any Damages arising from any interruption, suspension or termination of hosted UPS Technology, regardless of the cause.

6.4. Termination.

a. Either party may terminate this Agreement, and UPS may terminate any or all licenses to the UPS Technology granted hereunder, for convenience at any time upon written notice to the other party.

b. Notwithstanding the foregoing, this Agreement shall terminate without any further action needing to be taken by UPS (1) upon a breach of General Terms and Conditions Article 3, 7 or 10, or General Terms and Conditions Sections 2.2 and 4.1 (third sentence); (2) in the event of Your bankruptcy, commencement of bankruptcy, corporate reorganization, civil rehabilitation, concordat, special liquidation or any other insolvency proceeding with respect to You, or if You shall have a receiver, administrator, administrative receiver or liquidator appointed or shall pass a resolution for winding up, or a court shall make an order to that effect, (3) if You are a partner in or Customer or Service Provider is a partnership and such partnership is dissolved, or (4) upon deletion of Your UPS profile.

6.5. Effect of Termination.

a. Upon the termination of this Agreement for any reason whatsoever all licenses granted hereunder shall immediately terminate and You shall immediately cease and desist from all access to and use of the UPS Materials, and destroy all UPS Materials in Your possession or control.

b. Upon termination of any license to a UPS Technology, You shall immediately cease and desist from access to and use of such UPS Technology and associated UPS Materials and destroy all such associated UPS Materials in Your possession or control.

6.6. Survival of Terms upon Termination. General Terms and Conditions Articles 1, 7-9, and 12; and Sections 4.1, 6.5, and 6.6; the Articles and those Sections of the End User Rights identified in End User Rights Section 10.3 ; and the Articles and those Sections of the Information and General Use Policies identified in Article 4 of the Information and General Use Policies shall survive the termination of this Agreement for any reason.

7. Confidential Information, Trade Secrets, Information.

7.1. Disclosure. During the Term and thereafter, You shall not use (except as permitted in connection with Your performance hereunder), disclose or permit any Person access to any Trade Secrets (including, without limitation, any Trade Secrets contained in the UPS Materials). During the Term and for a period of five (5) years thereafter, except as otherwise mandated by law, You shall not use, disclose, or permit any Person access to any Confidential Information, except as permitted in connection with Your performance hereunder. You acknowledge that if You breach this General Terms and Conditions Article 7, UPS may have no adequate remedy at law available to it, may suffer irreparable harm, and will be entitled to seek equitable relief. You agree to protect such Confidential Information and Trade Secrets with no less diligence than You protect Your own confidential or proprietary information. If disclosure to Confidential Information is required under provisions of any law or court order, You will notify UPS sufficiently in advance so UPS will have a reasonable opportunity to object.

7.2. Aggregation. You shall not aggregate the Information or derive or develop information, services or products that use the Information, other than as expressly permitted under this Agreement.

7.3. Data Export. You may not export, whether by (i) data export functionality built into the Software; (ii) extraction from the Software interface (e.g. screen scraping); or (iii) otherwise, any data from the UPS Databases and use such data for comparing shipping rates or delivery times with the shipping rates or delivery times of any third party that is not a member of the UPS Parties.

8. Warranties.

8.1. By Customer. You represent and warrant that (1) neither Customer nor You is headquartered in, incorporated in, a national or resident of, or the government of the Restricted Territory; (2) neither You nor Customer is a Person on the U.S. Treasury Department’s list of Specially Designated Nationals or a Person owned fifty percent or more by or under the control of any Person on the U.S. Treasury Department’s list of Specially Designated Nationals (as they may be amended from time to time and which, for convenient reference only, may be found at https://www.treasury.gov/ofac/downloads/sdnlist.txt and https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx ) (each being a “Sanctioned Person”); (3) neither You nor Customer will use the UPS Technology in the Restricted Territory; and (4) neither You nor Customer will use the UPS Technology in connection with any business or transaction involving the Restricted Territory or a Sanctioned Person .

8.2. Disclaimers.

a. UPS PARTIES WARRANT THAT FOR NINETY (90) DAYS FROM THE DELIVERY TO YOU OF SOFTWARE THAT SUCH SOFTWARE SHALL MATERIALLY OPERATE AS DESCRIBED IN THE SOFTWARE’S CORRESPONDING TECHNICAL DOCUMENTATION. UPS’S SOLE LIABILITY FOR A BREACH OF THE FOREGOING WARRANTY SHALL BE TO REPLACE ANY SUCH SOFTWARE. EXCEPT AS STATED IN THE WARRANTY OF THE FOREGOING TWO SENTENCES, THE UPS MATERIALS ARE PROVIDED "AS IS WITH ALL FAULTS" AND IN THEIR PRESENT STATE AND CONDITION. NO WARRANTY, REPRESENTATION, GUARANTEE, CONDITION, UNDERTAKING OR TERM, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE CONDITION, QUALITY, DURABILITY, ACCURACY, COMPLETENESS, PERFORMANCE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, MERCHANTABILITY, QUIET ENJOYMENT, OR FITNESS FOR A PARTICULAR PURPOSE OR USE OF THE UPS MATERIALS IS GIVEN OR ASSUMED BY UPS AND ALL SUCH WARRANTIES, REPRESENTATIONS, CONDITIONS, UNDERTAKINGS AND TERMS ARE HEREBY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AS ARE ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. UPS DOES NOT WARRANT THAT DEFECTS IN THE UPS MATERIALS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY UPS OR ANY UPS REPRESENTATIVE SHALL CREATE A WARRANTY.

b. You furthermore acknowledge and agree that access by UPS or the Support Providers to Your computer systems, files and associated data pursuant to General Terms and Conditions Article 5 hereof is merely to facilitate Support Services on Your behalf, and You remain solely responsible for backing up Your computer systems, applications, files and data. ANY SUPPORT SERVICES OR SUPPORT SOFTWARE PROVIDED BY UPS OR A SUPPORT PROVIDER PURSUANT TO THIS AGREEMENT ARE PROVIDED “AS IS WITH ALL FAULTS”, AND UPS MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING ANY SUCH SUPPORT SERVICES OR SUPPORT SOFTWARE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, UPS HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTY RIGHTS OR FITNESS FOR A PARTICULAR PURPOSE, RELATED TO SUPPORT SERVICES OR SUPPORT SOFTWARE PROVIDED UNDER THE AGREEMENT AND ALL ASSOCIATED ADVICE, DIAGNOSES AND RESULTS. YOU ACKNOWLEDGE AND AGREE THAT UPS WILL NOT BE LIABLE FOR ANY ERROR, OMISSION, DEFAULT, DEFICIENCY, OR NONCONFORMITY IN THE SUPPORT SERVICES.

c. THE UPS PARTIES DO NOT GUARANTEE CONTINUOUS, UNINTERRUPTED, OR SECURE ACCESS TO THE UPS SYSTEMS AND ACCESS TO SUCH UPS SYSTEMS MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE OF UPS’S CONTROL. THE UPS PARTIES ARE NOT LIABLE FOR ANY DAMAGES OF ANY TYPE CAUSED BY SUCH INTERFERENCE.

d. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTY, SO THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU. THE AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. YOU AGREE AND ACKNOWLEDGE THAT THE LIMITATIONS AND EXCLUSIONS OF LIABILITY AND WARRANTY PROVIDED IN THIS AGREEMENT ARE FAIR AND REASONABLE.

9. Limitation of Liability.

a. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON CERTAIN DAMAGES SUCH AS LIMITATIONS ON (I) INCIDENTAL OR CONSEQUENTIAL DAMAGES, (II) DAMAGES RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT AND (III) DAMAGES RESULTING FROM PERSONAL INJURY OR DEATH. ACCORDINGLY, THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION MAY NOT APPLY TO YOU AND ARE ONLY APPLICABLE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. IF YOU ARE DEALING AS A CONSUMER, YOUR STATUTORY RIGHTS THAT CANNOT BE WAIVED, IF ANY, ARE NOT AFFECTED BY THESE PROVISIONS.

b. THE UPS PARTIES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, MULTIPLE, INCIDENTAL, OR SPECIAL DAMAGES, LOST PROFITS, LOSS OF DATA OR DATA USE, LOST SAVINGS, OR COSTS OF PROCURING SUBSTITUTE GOODS ARISING OUT OF THIS AGREEMENT, DUE TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), DELICT, USE OF THE UPS MATERIALS OR OTHERWISE, EVEN IF THE UPS PARTIES HAVE BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. EXCEPT FOR THE LIMITATIONS OF LIABILITY SET FORTH IN END USER RIGHTS SECTION 1.1 AND GENERAL TERMS AND CONDITIONS SECTION 8.2, IN NO EVENT SHALL THE LIABILITY OF ALL THE UPS PARTIES FOR ANY DAMAGES (DIRECT OR OTHERWISE) OR PENALTIES OR LOSS, REGARDLESS OF THE FORM OF ACTION OR CLAIM, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), DELICT OR OTHERWISE OF ANY TYPE EXCEED, IN THE AGGREGATE, ONE THOUSAND UNITED STATES DOLLARS (USD $1,000), ANY CLAIM FOR DAMAGES IN EXCESS THEREOF BEING HEREBY WAIVED BY YOU.

c. FOR THE AVOIDANCE OF DOUBT AND CONSISTENT WITH THE SECOND PARAGRAPH OF THESE GENERAL TERMS AND CONDITIONS, THE PRESENTMENT OF THIS AGREEMENT (VERSION UTA 09072020 (UPS.COM)) MORE THAN ONCE TO YOU DOES NOT CHANGE THE UPS PARTIES’ TOTAL AGGREGATE LIABILITY ABOVE ONE THOUSAND UNITED STATES DOLLARS (USD $1,000).

d. CLAIMS NOT MADE WITHIN SIX (6) MONTHS AFTER THE FIRST EVENT GIVING RISE TO A CLAIM SHALL BE DEEMED WAIVED.

10. Use of Name and Publicity. Except as expressly provided in this Agreement, You agree that You shall not, without separate prior written consent of UPS in each instance, use in advertising, publicity or otherwise the name of the UPS Parties (including without limitation United Parcel Service of America, Inc.), or any partner or employee of the UPS Parties, nor any trade name, trademark, trade dress or simulation thereof owned by the UPS Parties.

11. Notices. Except as specifically provided in this Agreement, all notices, demands or other communications required or permitted hereunder shall be in writing and shall be given as follows:

If by You: by personal delivery, UPS Next Day Air® delivery (notice deemed effective one business day after dispatch); by facsimile or telecopier transmission if a transmission confirmation is received by the sending party (notice deemed effective on date confirmation is received); or by certified mail, return receipt requested, postage prepaid (notice deemed effective on tenth business day following placement in mail) to UPS, 35 Glenlake Parkway, Atlanta, Georgia 30328, attention: UPS Legal Department, facsimile: (404) 828-6912; and

If by UPS: by each method available to You as well as electronic mail (notice deemed effective on date of transmission); to the address, email address or facsimile number, as applicable, (1) of Your registration information for the UPS Technology as provided to UPS, (2) of a UPS Account You use with the UPS Technology or (3) if neither (1) nor (2) above apply, then to the address, email address or facsimile number, as applicable, that You have otherwise provided to UPS.

Either party may change its address, email address or facsimile number for notice through thirty (30) days’ prior written notice to the other party.

12. Miscellaneous.

12.1. Independent Parties. The parties are independent parties and nothing herein shall be construed as creating an employment or agency relationship, partnership, and/or joint venture between the parties. Neither party is granted any right or authority to assume or to create any obligation or responsibility, express or implied, on behalf of or in the name of the other party, or to bind such other party in any manner.

12.2. Waiver. No waiver of any provision of this Agreement, or any rights or obligations of either party under this Agreement, shall be effective, except pursuant to a written instrument signed by the party or parties waiving compliance, and any such waiver shall be effective only in the specific instance and for the specific purpose stated in such writing.

12.3. Severability of Provisions. By law, You may have certain rights that cannot be limited by a contract like this Agreement. This Agreement is in no way intended to restrict those rights. If any portion of this Agreement is found to be invalid or unenforceable, the remaining portion will remain in full force and effect to the fullest extent permitted by applicable law.

12.4. Assignment. This Agreement, including any rights, licenses or obligations under this Agreement, may not be assigned by You to any other Person or entity without the prior written consent of UPS. UPS may assign, delegate or transfer all or any part of this Agreement or any rights hereunder to any member of the UPS Parties without the need for any approval or consent from You. For these purposes, “Assignment” shall include, but is not limited to, any merger or sale of all or substantially all of the assets of the assigning party or any transfer of this Agreement, or any portion hereof, by operation of law or otherwise, or any sale or other transfer of thirty percent (30%) or more of the voting shares/interests of the assigning party or control thereof. In the event of any permitted Assignment of this Agreement, this Agreement shall be binding upon and inure to the benefit of each of the parties and their respective legal successors and permitted assigns.

12.5. Taxes. Any fees payable under this Agreement do not include any taxes and fees (including, but not limited to, any applicable withholding taxes and VAT or any other tax or fee) levied by any duly constituted taxing authority against the fees payable to UPS hereunder. You shall be solely responsible for the calculation of and payment of any such taxes to the relevant taxing authority, and shall not reduce the amount of the fees payable for such tax payment.

12.6. Governing Law; Jurisdiction and Language. This Agreement and any claim, case, or controversy arising out of or relating to this Agreement (whether for breach of contract, tort or otherwise) shall be governed by and construed in accordance with the laws of the State of New York, excluding (1) its conflict of law principles; (2) the United Nations Convention on Contracts for the International Sale of Goods; (3) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (4) the Protocol amending the 1974 Convention, done at Vienna, April 11, 1980. The parties declare that they have required that this Agreement and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent qu'elles exigent que cette entente et tous les documents y afférents, soit pour le présent ou l’avenir, soient rédigés en langue anglaise seulement. Except where local law requires, consistent with valid entry into a binding agreement, the controlling language of this Agreement is English and any translation You have received has been provided solely for Your convenience. All correspondence and communications between You and UPS under this Agreement must be in the English language. In the event You have entered into this Agreement by means of the Internet display of a translated version of this Agreement in a language other than U.S. English, You may view the U.S. English language version of this Agreement by accessing https://www.ups.com/us/en/help-center/legal-terms-conditions/technology-agreement.page . THE EXCLUSIVE JURISDICTION FOR ANY CLAIM, CASE, OR CONTROVERSY ARISING OUT OF OR RELATING TO THIS AGREEMENT (WHETHER FOR BREACH OF CONTRACT, TORT OR OTHERWISE) SHALL BE A FEDERAL OR STATE COURT IN ATLANTA, GEORGIA, AND THE PARTIES HEREBY CONSENT TO SUCH EXCLUSIVE JURISDICTION AND IRREVOCABLY WAIVE AND SHALL NOT ASSERT ANY DEFENSES BASED ON LACK OF IN PERSONAM JURISDICTION, IMPROPER VENUE OR INCONVENIENT FORUM. Notwithstanding the foregoing, if and to the extent subsequent separate or ancillary proceedings in another U.S. or foreign court are necessary in order to enforce a judgment of the court in Atlanta, Georgia, or otherwise as is necessary to provide complete relief and full resolution of all issues in dispute, the Parties may institute such subsequent separate or ancillary proceedings in any such U.S. or foreign court, and the Parties hereby consent to the non-exclusive jurisdiction of such court and hereby waive any defenses therein based on lack of in personam jurisdiction, improper venue or inconvenient forum. Notwithstanding anything herein to the contrary, UPS shall be entitled to interim relief or provisional remedies before any court having jurisdiction. You agree to the admissibility of computer records and electronic evidence in any dispute herein. For the avoidance of doubt, dispute resolution provisions contained in any agreement You have entered into with a member of the UPS Parties related to UPS services, including for example, the applicable UPS Terms and Conditions of Carriage/Service, shall govern whenever such provisions are applicable to any claim or controversy. SEE SECTION 12.15 AND EXHIBIT B FOR COUNTRY-SPECIFIC DEVIATIONS TO THIS AGREEMENT IF YOU ARE A RESIDENT OF OR YOUR REGISTERED OFFICE IS LOCATED IN ONE OF THE FOLLOWING COUNTRIES OR TERRITORIES: MIDDLE EASTERN COUNTRIES, BANGLADESH, INDONESIA, ISRAEL, THE UNITED STATES OF AMERICA OR PUERTO RICO.

12.7. Force Majeure. Neither party hereto shall be liable for the failure to perform any of its obligations under this Agreement or for any Damages if such failure is caused by any reason beyond its reasonable control including without limitation, any occurrence of any act of God, labor strike or dispute, industrial disturbance, governmental emergency order, plague, epidemic, pandemic, outbreaks of infectious disease or any other public health crisis, including, without limitation, quarantine or other employee restrictions, regardless of whether such an event is officially declared to be an epidemic, pandemic, or the like by the relevant authoritative body(ies), judicial or government action, emergency regulations, sabotage, riots, vandalism, electronic failure, major computer hardware or software failures, equipment delivery delays, acts of third parties, or act of terrorism.

12.8. Remedies. Any remedies provided herein are non-exclusive.

12.9. Compliance with Laws. Each party, in connection with its performance hereunder, shall strictly comply with all applicable laws, rulings, and regulations and shall take no actions which would cause the other party to be in violation of any laws, rulings or regulations applicable to it, including, where required, You as a licensee filing this Agreement with a governmental entity. You specifically acknowledge that the UPS Materials provided hereunder may contain encryption functionality. You acknowledge and agree that by downloading, importing or using the UPS Materials in any country or territory outside the United States you, not UPS, assume full responsibility for compliance with all the laws and regulations of such country or territory, including, without limitation, all laws and regulations governing the import, use, distribution, development, or transfer of encryption software or technology and all requirements of registration or licensing related to same.

12.10. Data Practices. In order to perform pickup and delivery services, and in connection with Your use of the UPS Technology, the UPS package delivery company in Your jurisdiction, whose name and address may be found under “Contact UPS” on the UPS Web Site for Your jurisdiction (“UPS Delivery Co.”), collects, processes and uses personal information. UPS Market Driver, Inc., 35 Glenlake Parkway, N.E., Atlanta, Georgia, USA 30328 and the other UPS Parties may receive personal information and use it as described herein .

The UPS Parties process personal information in accordance with applicable data protection laws. Without limiting UPS’s ability to collect, use, process, or disclose personal information as permitted by applicable law, You agree that UPS and other UPS Parties worldwide (i) may collect, use, process, or disclose personal information provided by You for purposes (the “Purposes”) that include providing UPS’s services, products, and support; handling Your payments, claims, requests, and UPS Accounts; communicating with You to provide tracking updates and information on special events, surveys, contests, offers, promotions, products, and services; providing advertising that may be tailored to Your interests; operating, evaluating, protecting, and improving UPS’s business; facilitating Your use of UPS blogs and social media; performing data analyses; monitoring and reporting compliance issues, including identifying and protecting against illegal or wrongful activity, claims, or other liabilities; exercising, establishing, and defending legal claims; and complying with UPS policies and legal obligations, and (ii) may transfer personal information provided by You to countries other than the country where the Shipment is tendered for service. You also agree that UPS may share personal information provided by You with third parties, including service providers, affiliates, resellers, joint marketing partners, franchisees, Your contacts upon Your request, government agencies, and other third parties such as shippers, consignees, or third-party payers and recipients (collectively, the “Recipients”). UPS may also use or disclose personal information provided by You in connection with complying with a legal obligation, cooperating voluntarily with law enforcement or other public or government authorities, to prevent harm or loss in connection with suspected or actual illegal or wrongful activity, and in the event UPS sells or transfers all or a portion of its business or assets. UPS is not responsible for the privacy practices of any non-UPS places, sites, platforms, or services.

You represent and warrant to UPS that when You or Your employees, agents or contractors (“Shipper Parties”) provide UPS Delivery Co. with personal information: (1) the Shipper Parties have collected the personal information lawfully, and have the right and authority to provide the personal information to the UPS Parties for any uses permitted under these General Terms and Conditions Section 12.10; (2) You or another Shipper Party have notified each individual identified by the personal information (including all package addressees), as required by applicable law, that UPS will be processing the personal information as permitted by this Section 12.10 and for any additional purposes UPS may have adopted which are in effect at the time of shipping, that the personal information may be provided by UPS to the Recipients set forth above, and that the personal information may be transferred to countries or territories other than the country or territory in which the UPS Parties originally collected the information (which countries or territories may not have the same data protection laws as the country or territory in which You originally provided the information); and (3) You have obtained informed and specific consent from any package addressee or recipient, as required by law, that UPS may send e-mail and other notifications related to the agreed shipment services.

You further agree to receive non-marketing telephone calls and text messages relating to the UPS pickup and delivery services (including, without limitation, collections calls and text messages) from or on behalf of UPS at any wireless telephone number assigned to Your account. You understand and agree that such calls or text messages may be prerecorded and/or delivered through the use of an automatic telephone dialing system and that Your wireless carrier’s message and data rates may apply to Your receipt of such calls and text messages at a cellular telephone number. You understand and agree that any telephone number(s) that You provide to UPS will be true, accurate, current, and complete, and You will promptly update any such number as necessary to keep it true, accurate, current, and complete.

12.11. Non-Exclusivity. Nothing in this Agreement shall be construed to preclude or restrict UPS in any way from entering into similar arrangements with any other Person or from dealing or contracting directly with mutual customers of the parties.

12.12. Entire Agreement; Amendment. This Agreement constitutes the entire understanding and agreement between the parties with respect to the subject matter of this Agreement and supersedes any and all (1) prior or contemporaneous representations, understandings and agreements related thereto and (2) any prior versions of the UPS Technology Agreement between UPS and You, all of which are merged in this Agreement. Such merger will not be effective as to Software. The UPS Technology Agreement current at the time You receive a particular version of the Software will govern Your use of such Software version at all times. Any Corporate Technology Agreement between UPS and Customer, whether entered into before or after the date of this Agreement, shall supersede this Agreement. Any UPS Technology Agreement between UPS and You having a version more recent than Version UTA09072020 shall supersede this Agreement. The superseding of any prior agreement shall not abridge UPS’s rights against You as a result of any violation or breach of such prior agreement before the date of this Agreement. This Agreement may not be modified or amended except by a writing signed by authorized representatives of the parties to this Agreement; provided, however, UPS may modify the End User Rights pursuant to End User Rights Section 10.2 and the UPS Materials and UPS Technology pursuant to these General Terms and Conditions Section 4.2. A writing with electronic signatures shall not qualify to modify or amend the Agreement.

12.13. Waiver: European Union Notices. If You are a resident of or Your registered office is located in any country within the European Union and/or the European Economic Area, including the United Kingdom regardless of whether it remains in the European Union, You waive all notices, acknowledgements and confirmations relative to contracting by electronic means which may be required under Articles 10(1), 10(2), 11(1) and 11(2) of EU Directive 2000/31/EC as implemented in Your jurisdiction (including, in the UK, which may be required by the equivalent provisions of the Electronic Commerce (EC Directive) Regulations 2002 as may be amended or replaced from time to time, following the UK’s exit from the European Union) in respect of Your use of the UPS Technology. To the extent that You have a statutory right to withdraw from this Agreement in the first fourteen (14) days after Your acceptance, You hereby expressly renounce the 14-day right of withdrawal in exchange of UPS making UPS Technologies available to You immediately upon entering in this Agreement.

12.14. NOTICE: Processing of Personal Information pursuant to UPS Privacy Notice. You hereby acknowledge that personal information may be processed as set forth in General Terms and Conditions Section 12.10. You also agree that where You are the package addressee or recipient, You have received notice of the processing and use of personal information as described in General Terms and Conditions Section 12.10.

12.15. Country-Specific Terms. If You are a resident of or Your registered office is located in one of the countries or territories listed below, the terms of Exhibit B shall apply to You. In the case of conflict or ambiguity between any provision contained in the body of these General Terms and Conditions and any provision contained in Exhibit B, the provision contained in Exhibit B shall prevail if Exhibit B applies to You.

a. Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE, Jordan, Tunisia, Algeria, Djibouti, Iraq, Lebanon, Libya, Morocco, and Mauritania (“Middle Eastern Countries”).

b. Bangladesh, Indonesia, Israel, the United States of America and Puerto Rico.


EXHIBIT A

DEFINITIONS- GENERAL TERMS AND CONDITIONS

Affiliates means third parties that control, are controlled by, or under common control with, whether directly or indirectly, a Person. For purposes of this definition, the term “control” (including with correlative meanings, the terms “controlled by” and “under common control with”) means the possession directly or indirectly of the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting securities, by trust, management agreement, contract or otherwise.

Agreement is defined in the second paragraph of these General Terms and Conditions.

Alternate Billed Shipment(s) means shipments tendered to the UPS Parties on Your behalf by another Person where such shipments are charged against Your UPS Account.

Assignment has the definition provided in General Terms and Conditions Section 12.4.

Billing Data Service Provider means a third party services provider (1) hired by You for providing services for You to close the Customer Billing Cycle, and (2) who has been identified to UPS by You for receipt of Billing Data from UPS to You via the UPS Systems, using the approved secure transfer method which may be modified from time to time by UPS in accordance with this Agreement.

Confidential Information means any information or material, other than Trade Secrets, that is of value to UPS and is not generally known to third parties, or that UPS obtains from any third party (including without limitation the UPS Parties) that UPS treats as proprietary whether or not owned by UPS. Confidential Information shall include Information. Confidential Information shall not include information that You can show is: (1) known by You at the time of receipt from UPS and not subject to any other nondisclosure agreement between the parties; (2) now, or which hereafter becomes, generally known to the public through no fault of You; (3) otherwise lawfully and independently developed by You without reference to Confidential Information; or (4) lawfully acquired by You from a third party without any obligation of confidentiality.

Customer is defined in the third paragraph of the General Terms and Conditions.

Damages means any claims, losses, damages, rulings, judgments and costs and expenses (including without limitation attorney’s fees).

End User Rights means the document available at
.



General Terms and Conditions means this document.

Inbound Shipments means shipments tendered to the UPS Parties for delivery to You.

Information means information provided from the UPS Systems (i) related to services provided by the UPS Parties or (ii) generated in connection with You shipping with the UPS Parties, including without limitation, Tendered Shipments.

Information and General Use Policies means the document available at .

Middle Eastern Countries has the definition provided in General Terms and Conditions Section 12.15.

Outbound Shipments means a shipment tendered to the UPS Parties by You.

Permitted Territory means for any UPS Technology those countries and territories associated with such UPS Technology on End User Rights Exhibit C .

Person means any individual, corporation, limited liability company, partnership, joint venture, association, joint stock company, trust, unincorporated organization or other legal entity.

Purposes has the definition provided in General Terms and Conditions Section 12.10.

Recipients has the definition provided in General Terms and Conditions Section 12.10.

Restricted Territory means those countries or territories subject to a comprehensive economic sanctions program administered by the U.S. Department of the Treasury, Office of Foreign Assets Control (“OFAC”) or to any other general prohibition on the use, exportation, or reexportation of the UPS Technology under U.S. sanctions or export control laws. Countries or territories subject to OFAC embargo or sanctions can change at any time. For Your convenient reference only, the following links provide information pertaining to such countries or territories: https://www.treasury.gov/resource-center/sanctions/Programs/Pages/Programs.aspx , and https://www.bis.doc.gov/complianceandenforcement/liststocheck.htm .

Service Provider has the definition provided in the third paragraph of the General Terms and Conditions.

Service Provider Employee has the definition provided in the third paragraph of the General Terms and Conditions.

Shipper Parties has the definition provided in General Terms and Conditions Section 12.10.

Software means those items of UPS Technology that (i) are software and that are provided by UPS to You under this Agreement, (excluding sample computer software code) and any associated Technical Documentation, and (ii) any Updates thereto to the extent provided by UPS to You under this Agreement.

Support Services has the definition provided in General Terms and Conditions Section 5.1.

Support Software has the definition provided in General Terms and Conditions Section 5.1.

Support Providers has the definition provided in General Terms and Conditions Section 5.1.

Technical Documentation means collectively any and all documentation and/or sample computer software code regarding the UPS Technology or the UPS Marks provided or made available to You by UPS hereunder.

Tendered Shipment means a shipment tendered (i) by or for You to the UPS Parties for delivery or (ii) by a third party to the UPS Parties for delivery to You, which can be an Outbound Shipment, Alternate Billed Shipment or Inbound Shipment.

Term has the definition provided in General Terms and Conditions Section 6.2.

Trade Secret means any information of UPS or that UPS acquired from a third party (including without limitation the UPS Parties) which is not commonly known by or available to the public, which (1) derives economic value, actual or potential, from not being generally known to and not being readily ascertainable by proper means by other persons who can obtain economic value from its disclosure or use, and (2) is the subject of efforts that are reasonable under the circumstances to maintain its secrecy.

Update(s) shall mean maintenance, error corrections, modifications, updates, enhancements or revisions to the UPS Materials.

UPS means UPS Market Driver, Inc.

UPS Account means any shipping account assigned to You by a member of the UPS Parties, including, without limitation, those accounts assigned to users of UPS.com shipping known as “temporary accounts” and UPS Freight shipping accounts.

UPS Databases means databases of proprietary information related to the shipping services of the UPS Parties and distributed with or for use with Software.

UPS Delivery Co. has the definition provided in General Terms and Conditions Section 12.10.

UPS Marks means the word mark “UPS” as shown in various trademark registrations including but not limited to U.S. Trademark Registration No. 966,724, and the mark “UPS & Stylized Shield Device” as shown below and as shown in various trademark registrations, including but not limited to U.S. Trademark Registration Nos.: 2,867,999, 2,965,392, 2,973,108, 2,978,624, 3,160,056 and European Community Trademark Registration Nos.: 3,107,026, 3,107,281, and 3,106,978.

UPS

UPS Materials means collectively the UPS Technology, the UPS Databases, the Technical Documentation, the Information, the Software, the UPS Marks, and the UPS Systems.

UPS Parties means UPS and existing Affiliates, and their respective shareholders, officers, directors, employees, agents, partners, third party suppliers and third party licensors.

UPS Systems means the UPS computer and network systems accessed by the UPS Technology.

UPS Technology means those products identified on End User Rights Exhibit B .

You is defined in the third paragraph of this Agreement.

EXHIBIT B

COUNTRY SPECIFIC AMENDMENT TO THE GENERAL TERMS AND CONDITIONS

If You are a resident of or Your registered office is located in any country or territory identified in Section 12.15 of the General Terms and Conditions, the following terms replace or modify the referenced terms of the General Terms and Conditions. All terms of the General Terms and Conditions that are not changed by these amendments remain unchanged and in effect.

1. Middle Eastern Countries, Bangladesh, Indonesia, Israel, the U.S. and Puerto Rico.

1.1 Geographic Scope and Applicability.

a. You warrant and represent that You are a resident of or Your registered office is located in one of the following countries: Middle Eastern Countries, Bangladesh, Indonesia, Israel, the United States of America or Puerto Rico.

b. Subject to Section 1.1(a) of this Exhibit B above, You and UPS agree to modify the General Terms and Conditions as set forth in Section 1.2 of this Exhibit B below.

c. Except as amended as set forth herein, the General Terms and Conditions (including the Exhibits thereto) shall continue in full force and effect until expired or terminated and reflect the entire agreement between You and UPS regarding the subject matter hereof. To the extent that any provisions of this Exhibit B are inconsistent with the General Terms and Conditions, the terms of this Exhibit B shall govern solely with regard to the subject of the inconsistency.

d. In consideration of the promises and mutual covenants of the parties, You and UPS agree that the General Terms and Conditions shall be modified as set forth in Section 1.2 of this Exhibit B below.

1.2 Amendments.

a. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, Bangladesh, Indonesia or Israel, Section 9 of the General Terms and Conditions shall be deleted in its entirety and replaced with the following:

“9. Limitation of Liability.

9.1 Except as expressly stated in Section 9.2:

a. UPS Parties shall not in any circumstances have any liability for any Damages which may be suffered by the Customer (or any person claiming under or through the Customer), whether the same are suffered directly or indirectly or are immediate or consequential, and whether the same arise in contract, tort (including negligence) or otherwise howsoever, which fall within any of the following categories:

i. special damage even if UPS Parties was aware of the circumstances in which such special damage could arise;

ii. loss of profits;

iii. loss of anticipated savings;

iv. loss of business opportunity;

v. loss of goodwill;

vi. costs of procuring substitute goods arising out of this Agreement;

vii. loss or corruption of data or data use.

b. The total liability of UPS Parties, whether in contract, tort (including negligence) or otherwise and whether in connection with this Agreement or any collateral contract, shall in no circumstances exceed, in the aggregate, a sum equal to one thousand United States dollars (USD $1,000); and

c. You agree that, in entering into this Agreement, either it did not rely on any representations, whether written or oral, of any kind or of any person other than those expressly set out in this Agreement or (if it did rely on any representations, whether written or oral, not expressly set out in this licence) that it shall have no remedy in respect of such representations and, in either case, UPS Parties shall have no liability in any circumstances otherwise than in accordance with the express terms of this Agreement.

9.2 The exclusions in Section 9.1 shall apply to the fullest extent permitted by applicable law, but UPS Parties do not exclude liability for:

a. death or personal injury caused by the negligence of UPS Parties, their officers, employees, contractors or agents;

b. fraud or fraudulent misrepresentation; or

c. any other liability which may not be excluded by law.

9.3 For the avoidance of doubt, the presentment of this Agreement (version UTA 09072020 ) more than once to you does not change the UPS Parties’ total aggregate liability above one thousand united states dollars (USD $1,000).

9.4 Claims not made within six (6) months after the first event giving rise to a claim shall be deemed waived.”

b. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, Bangladesh, Indonesia, Israel, the United States of America or Puerto Rico, Section 12.6 of the General Terms and Conditions shall be deleted in its entirety and replaced with the following:

“12.6 Governing Law and Arbitration.

a. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC-LCIA Arbitration Centre, which the Arbitration Rules of the DIFC-LCIA Arbitration Centre are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be the Dubai International Financial Centre. The language to be used in the arbitration shall be English. The governing law of the Agreement shall be the substantive laws of England and Wales. You hereby represent and warrant that You have the authority to enter into an agreement to arbitrate in accordance with this clause and any applicable law.

b. If You are a resident of or Your registered office is located in Bangladesh or Indonesia, any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Singapore International Arbitration Centre, which the Arbitration Rules of the Singapore International Arbitration Centre are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be the Singapore International Arbitration Centre. The language to be used in the arbitration shall be English. The governing law of the Agreement shall be the substantive laws of England and Wales. You hereby represent and warrant that You have the authority to enter into an agreement to arbitrate in accordance with this clause and any applicable law.

c. If You are a resident of or Your registered office is located in Israel, any dispute arising out of this Agreement, or the breach thereof, shall be settled by arbitration in accordance with the International Arbitration Rules of the Israeli Institute of Commercial Arbitration, which the International Arbitration Rules of the Israeli Institute of Commercial Arbitration are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The parties also agree to abide by and to perform the award or judgment of the arbitrator as the final decision respecting such dispute. The language to be used in the arbitration shall be English. The governing law of the Agreement shall be the substantive laws of England and Wales. You hereby represent and warrant that You have the authority to enter into an agreement to arbitrate in accordance with this clause and any applicable law.

d. If You are a resident of or Your registered office is located in the United States of America or Puerto Rico, any dispute arising out of this Agreement, or the breach thereof, shall be governed as set forth in Attachment 1 (Dispute Resolution in the U.S. and Puerto Rico) attached hereto.

e. Except where local law requires, consistent with valid entry into a binding agreement, the controlling language of this Agreement is English and any translation You have received has been provided solely for Your convenience. All correspondence and communications between You and UPS under this Agreement must be in the English language. In the event You have entered into this Agreement by means of the Internet display of a translated version of this Agreement in a language other than U.S. English, You may view the U.S. English language version of this Agreement by accessing https://www.ups.com/assets/resources/media/en_US/UTA.pdf .

f. Notwithstanding any other term of this Agreement, dispute resolution provisions contained in any agreement You have entered into with a member of the UPS Parties related to UPS Services, including for example, the applicable UPS Terms and Conditions of Carriage/Service, shall govern whenever such provisions are applicable to any claim or controversy.

c. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, Bangladesh, Indonesia or Israel, Section 12.16 shall be appended to the General Terms and Conditions as follows:

“12.16 Interpretation. The following rules of interpretation shall apply to this Agreement:

a. Section and Exhibit headings shall not affect the interpretation of this Agreement.

b. A person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality).

c. Unless the context otherwise requires, words in the singular shall include the plural and in the plural include the singular.

d. Unless the context otherwise requires, a reference to one gender shall include a reference to the other gender.

e. Any reference to an English legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official or any legal concept or thing shall, in respect of any jurisdiction other than England, be deemed to include a reference to what most nearly approximates to the English legal term in that jurisdiction.

f. A reference to a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time, whether before or after the date of this Agreement, and in the case of a reference to a statute is also to all subordinate legislation made under that statute whether before or after the date of this Agreement.

g. Any words following the terms “including,” “include,” “in particular” or “for example” or any similar phrase shall not limit the generality of the related general words.

h. Any reference to the word “merchantability” shall also be construed as meaning “satisfactory quality.””

d. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, Bangladesh, Indonesia or Israel, Section 12.17 shall be appended to the General Terms and Conditions as follows:

“12.17 Third Party Rights. A person who is not a party to this Agreement shall not have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement, but this does not affect any right or remedy of a third party which exists, or is available, apart from that Act.”

e. If You are a resident of or Your registered office is located in one of the Middle Eastern Countries, Bangladesh, Indonesia or Israel, Section 12.18 shall be appended to the General Terms and Conditions as follows:

“12.18 Anti-Bribery and Anti-Corruption. You shall comply with all applicable laws, statutes, regulations, and codes relating to anti-bribery and anti-corruption including but not limited to the UK Bribery Act 2010 in connection with this Agreement and promptly report to UPS any request or demand for any undue financial or other advantage of any kind received by such party in connection with the performance of this Agreement.?

 – About 1 Month ago.

I hate ups so much because they're so slow. and I think they like to piss their customers off...

I hate ups so much because they're so slow. and I think they like to piss their customers off

 – About 1 Month ago.

So glad I stumbled across this site! OMS/Package Center Supervisor (what a JOKE of a title) here! I work in a center that is a complete and total cluster F. I’m doing the work of 3 OMS’s since...

So glad I stumbled across this site! OMS/Package Center Supervisor (what a JOKE of a title) here! I work in a center that is a complete and total cluster F. I’m doing the work of 3 OMS’s since they have not hired a replacement for the one OMS that quit months ago. We have one OMS that works maybe 3 of her paid 5.5 hours, and another OMS that feels she has as much say as the manager does and makes it known she is the “lead” OMS I’m sure they’re sleeping with each other, as well as the “safety supervisor” that works 2-3 hours a day and again.gets paid for 5.5 hours. Not sure who they think they’re fooling... but whomever is responsible for auditing this facility SHOULD BE FIRED!!

 – About 1 Month ago.

So UPS Access Points charge when receiving packages minimum of $5 per package, which was not stated anywhere in the store I purchased from. Called the store, they didn’t know that issue either, but...

So UPS Access Points charge when receiving packages minimum of $5 per package, which was not stated anywhere in the store I purchased from. Called the store, they didn’t know that issue either, but at this point the only people that can help is UPS. I try changing the delivery on their website, the system says it’s down (more than 24 hours and counting). I tried calling their “customer service” number, their damn bot says try using the online services of which I already tried and hung up on me. I sent an email to the customer service through their website. Still waiting for a confirmation...

The post office never disappoints, why do we keep supporting this bullshit

 – About 1 Month ago.

You guys f%@king suck don’t say a package will be delivered on a day on a certain time and then don’t stick to it! At the very f%@king least notify the customer Cleared my whole day just waiting...

You guys f%@king suck don’t say a package will be delivered on a day on a certain time and then don’t stick to it! At the very f%@king least notify the customer Cleared my whole day just waiting like a dumbass f%@k you guys

 – About 1 Month ago.

After 2 weeks, my item is once again being shipped back to the sender for the second time.
Every time that I am able to talk to a live person on the UPS 800 number you say it will be delivering...

After 2 weeks, my item is once again being shipped back to the sender for the second time.
Every time that I am able to talk to a live person on the UPS 800 number you say it will be delivering the next day or two. LIES LIES! You never try to deliver my item once. In the future, I will not buy anything online that uses UPS.

 – About 1 Month ago.

UPS is literally the worst shipping service...

UPS is literally the worst shipping service

 – About 1 Month ago.

I used to work for UPS. I was working and I felt something pull near my stomach and it was a hernia issue. I got an hernia operation all paid for by UPS. After I was feeling better I went back to work...

I used to work for UPS. I was working and I felt something pull near my stomach and it was a hernia issue. I got an hernia operation all paid for by UPS. After I was feeling better I went back to work for 4 days and I was confronted by the head of security at this location and was accused of stealing a package, something that would never had crossed my mind of doing. UPS had no real proof that it was stolen or the customer had it. I did my research and come to find out that the person that was getting that package was the top head of UPS security in that state. Sounds like a setup to me! I remember this stop very clearly and the woman signing for the package. I was fired, but never escorted out of the building(strange), no criminal charges were ever filled or any other information from UPS was ever sent to me about the issue(like it didn’t exist). Long story short, it seems like they wanted revenge because I got hurt working for them! They are the true criminals, not me.

 – About 1 Month ago.

Ups was supposed to deliver my package that I ordered on the 4th on the 10th. the 10th comes around... no package. Delivery date changed to the 11th. Check the location of my package and it was...

Ups was supposed to deliver my package that I ordered on the 4th on the 10th. the 10th comes around... no package. Delivery date changed to the 11th. Check the location of my package and it was sitting at a warehouse only 1 hr away from my place. 11th comes around... no package. Delivery date changed to 14th. Calls customer support they say they’ll contact them and that theres no reason it shouldn’t be able to be delivered that same day. She said that ups will get in touch with me.... noooope never happened. Weekend rolls around cant contact customer service as they don’t operate on weekends. 14th hits so I go check status and what do you know new delivery date set to the 15th. Call customer service 2 more times. First girl said they'd send a message to them, but i doubt the effectiveness of that after the first customer service experience. Second girl asked if i have been contacted by ups tell her no I haven’t. She asks me if i can pick it up myself. No im busy and dont have a ride up there and im not doing their f%@king job for them. I tell her that that package has been sitting in a ware house for days bow only 1 hr away from me and theres no excuse to not have it delivered by now. I asked her if she could call the warehouse and ask them to ship it that day since it was only 9 am. She keeps repeating what every else says the blatant lie “it will be delivered tomorrow”. I ask her if that’s guaranteed cause i dont wanna call again. She literally says “I guarantee it will be delivered tomorrow”. probably just another lie if you ask me. Ive seen better coordination, cooperation, and teamwork in a pile of bricks than these people. Stop complaining about being swamped and making excuses and do you job. Hire more people for i care its not my problem but if you cant be a delivery system effectively dont be one at all.

 – About 1 Month ago.

Ups you suck dick. Why can't you get your shit right ? ...

Ups you suck dick. Why can't you get your shit right ?

 – About 1 Month ago.

UPS delivered a very heavy package to my neighbor's house. I was able to find it, but the homeowner did not want to give it to me. I called UPS to complain, and they 'opened an...

UPS delivered a very heavy package to my neighbor's house. I was able to find it, but the homeowner did not want to give it to me. I called UPS to complain, and they 'opened an investigation'. A couple days later, they left me a VM saying the investigation was completed, and that they used GPS to verify it was at the right house. Their GPS needs some serious recalibration if that is the case. The VM gave me a number to call. When I called it, it was just the customer service line, and the person I spoke to said they could only start the process all over again. I asked to speak to a manager, or the person that 'did the investigation' and they said I would get a call from a supervisor in a couple hours. Its been over a week, no call.

 – About 1 Month ago.

GODAMN YOU UPS YOU KILLED MY FIRST BORN!!!...

GODAMN YOU UPS YOU KILLED MY FIRST BORN!!!

 – About 1 Month ago.

Nigerian married couple.

Any crappy UPS deliveries/stories you can share with the board?...

Nigerian married couple.

Any crappy UPS deliveries/stories you can share with the board?

 – About 1 Month ago.


My husband and I have been married for over 10 years. We met when I was 18 and he was 21 We’ve been through a lot emotionally together There were several huge fights and painful situations in...


My husband and I have been married for over 10 years. We met when I was 18 and he was 21 We’ve been through a lot emotionally together There were several huge fights and painful situations in our marriage, but we always seemed to come out stronger on the other side. Out of the blue my husband just sprung the divorce talk on me and he end up communicating with me over two months I was totally depressed until I found Dr. KUTA website online and i seek for a Love spell. You won’t believe my husband called me at the exact time this spell caster finished his spell work in 24hours, I was totally amazed! He is wonderful and his spells work so fast. Dr. KUTA whatsapp number.. +2347054547814. or Via:drkutaherbalcenter@gmail.com  you can also reach him to reunite your marriage and make your husband to love you more than ever before.

 – About 1 Month ago.

The delivery estimated time is never accurate! Do not depend on that shit! Piece of shit ups take there f%@king time! Ups my choice premium isn’t even worth it either. Rip off scam artists ...

The delivery estimated time is never accurate! Do not depend on that shit! Piece of shit ups take there f%@king time! Ups my choice premium isn’t even worth it either. Rip off scam artists

 – About 1 Month ago.

f%@kers won’t deliver my package to the address I gave them but also won’t let me change the address either. Instead, after paying for shipping, they expect me to drive an hour to pick it up. No....

f%@kers won’t deliver my package to the address I gave them but also won’t let me change the address either. Instead, after paying for shipping, they expect me to drive an hour to pick it up. No. f%@k them. Douchebags.

 – About 1 Month ago.

SO I bought 2 day shipping for a package that would eventually be mailed back to me, and it's on it's return trip. SOMEHOW it manages to travel 303 miles in less than 24 hours but somehow...

SO I bought 2 day shipping for a package that would eventually be mailed back to me, and it's on it's return trip. SOMEHOW it manages to travel 303 miles in less than 24 hours but somehow it's scheduled to arrive Monday, which is more than 48 hours away. My package is SITTING IN A WAREHOUSE 40 MILES AWAY and it's gonna take them more than 48 HOURS TO DELIVER IT FROM THERE because apparently they "don't deliver on weekends". I tried to pick it up from the warehouse in person, but they told me it was "still on the truck" despite the fact that it has been at the warehouse for the past 10 HOURS.

Apparently, "Two-Day Shipping" is an absolute farce, considering it's being delivered in TWICE that amount of time, even though it's only been 24 hours since it was originally shipped and is now sitting just 40 miles away from me.

 – About 1 Month ago.

Moronic delivery drivers. I'm in a condo building. They put notice in the lobby, didn't try to dial the buzzer or call my phone - too much mental effort?? Now I have to drive to their pickup...

Moronic delivery drivers. I'm in a condo building. They put notice in the lobby, didn't try to dial the buzzer or call my phone - too much mental effort?? Now I have to drive to their pickup center.

 – About 1 Month ago.

They dropped my package almost two weeks ago. Destroying it. I have went in circles with them every since. I keep getting told, they need one more email. It takes two days for them to get a...

They dropped my package almost two weeks ago. Destroying it. I have went in circles with them every since. I keep getting told, they need one more email. It takes two days for them to get a pictures in an email and two days to process a claim. I keep getting told, we need pictures....ok we have pictures but it take two days to process claim.....oh no, we need more pictures....never mind how many you have sent....rinse and repeat. I am currently on hold....57 minutes into the call. because they want me to hang up. I am on hold for a supervisor....only I am really just left on hold

 – About 1 Month ago.

Actual dog shit company, my package was supposed to arrive on Friday and they delayed it due to weather. It was in a city 3 hours away and the weather all week was good weather sunny and temp of 78...

Actual dog shit company, my package was supposed to arrive on Friday and they delayed it due to weather. It was in a city 3 hours away and the weather all week was good weather sunny and temp of 78 degrees now I have to wait till Monday for my pc part I need to do my class work for college. An old lady can deliver faster

 – About 1 Month ago.

so... ive had this old iphone 6 for awhile, and I was really looking forward to get my iphone xs max
like im not f%@king rich so I really worked hard for this and I thought it would be fine to...

so... ive had this old iphone 6 for awhile, and I was really looking forward to get my iphone xs max
like im not f%@king rich so I really worked hard for this and I thought it would be fine to be delivered by ups but later find out they “TRANSFERRED” to usps LIKE HOLY f%@kING SHITUSPS OF ALL PLACES
and the worst part its been in my city since the sept 2, usps hadnt updated since that tracking but SUPPOSEDLY f%@king ups THE BIGGEST TRASH ON THE f%@kING UNIVERSE said they had transferred it since the 5th... we called and they ended up deciding to ship it themselves
GUESS f%@kIGN WHAT
THEY PUT THAT f%@kING EXPENSIVE ASS PHONE ON THE WRONG TRUCK JUST THIS TUESDAY WHEN I THOUGHT THEY WOULD FINALLY DELIVER
TO AMAZON TO A f%@kING AMAZON WAREHOUSE

UNRECOVERABLE

I SWEAR I WANT TO f%@kING BEAT THE LIVING SHIT OUT OF THE PIECE OF SHITWHO MADE ME WAIT OUT IN THE HEAT OF 114 DEGREES THIS WEEKWND (bc this city is shit i didnt want my whole ass iphone to get stolen f%@k) f%@k USPS
AND I HOPE THE MF WHO PUT THE f%@kING PHONE IN THE WRONG TRUCK GETS RAN KVER U STUPID IRRITATING TRASH MF
CANT DO UR f%@kING JOB OF UPWERE U DESPERATE FOR A f%@kING IPHONE???
the way id f%@king rip that trash apart

 – About 1 Month ago.

Every time I'm expecting a package, it never arrives. Upon checking to UPS Website for its status, it always says "Rescheduled by Receiver's MyChoice Request." WTF! I didn't...

Every time I'm expecting a package, it never arrives. Upon checking to UPS Website for its status, it always says "Rescheduled by Receiver's MyChoice Request." WTF! I didn't reschedule Jack! I think my Driver's successfully Hacked their MyChoice site and has figured out how to take 4 days a week off and still get paid!!!

 – About 1 Month ago.

You re lucky you delivered the package on time you rotten bastards!!!!!! I know you ll f%@k it up royally next time!!...

You re lucky you delivered the package on time you rotten bastards!!!!!! I know you ll f%@k it up royally next time!!

 – About 1 Month ago.

How they tell me to update my address minutes before the delivery thats dumb they need to check this b4 they send the package out ...

How they tell me to update my address minutes before the delivery thats dumb they need to check this b4 they send the package out

 – About 1 Month ago.

Pornhub is better than UPS...

Pornhub is better than UPS

 – About 1 Month ago.

f%@k UPS...

f%@k UPS

 – About 1 Month ago.

I used to love UPS since they always used to be more reliable than USPS and Fed-Ex and faster than DHL. But with my most recent experience... well, let's just say I'd actually rather use China...

I used to love UPS since they always used to be more reliable than USPS and Fed-Ex and faster than DHL. But with my most recent experience... well, let's just say I'd actually rather use China Post at this point. UPS is basically doing whatever they can to avoid delivering a package. Saying that I wasn't there to pick it up (I was, they literally just stuck a redirect notice on my door without even knocking), claiming that my address is invalid (I've received multiple packages at this address from them and many other services before), etc. At this point I'm starting to suspect that UPS is actually trying to steal my package, although as to why, I have no clue, since all it is is a motor controller for a high-end RC race car and a roll of high-quality solder.

I've had similar negative experiences with USPS and Fed-Ex as well. I'm at the point where I'm considering just hiring a private courier to pick things up from now on, because at this point there's no good option. Well, to be fair there IS Amazon, but they're only an option for their own store. Ironic how the "big bad evil company" is the ONLY ONE DOING THEIR JOB RIGHT.

 – About 1 Month ago.

so late ;(...

so late ;(

 – About 1 Month ago.

Eat my butt UPS!!! DO YOUR GODDAMN JOB!!!! DELIVER THE f%@kING PACKAGE!!!...

Eat my butt UPS!!! DO YOUR GODDAMN JOB!!!! DELIVER THE f%@kING PACKAGE!!!

 – About 1 Month ago.

Wanted to add delivery instructions for driver like I do for FedEx, so after creating an account laboriously on UPS website, couldn't find options I needed so called 1-800. After a total of FOUR...

Wanted to add delivery instructions for driver like I do for FedEx, so after creating an account laboriously on UPS website, couldn't find options I needed so called 1-800. After a total of FOUR times, finally got through their maddening phone tree to a live person- my first three attempts were deadends as eqch time phone tree guided me to nowhere with no options but to hang up. Fourth time, pushed right combo of options and got to talk to someone. After asking my simple question, he immediately put me on hold (wasnt told why) then after 10 minutes got disconnected. Two take aways: 1-Obviously they do NOT want phone calls. 2-UPS customer service SUCKS (And never knew it until today!)

 – About 1 Month ago.

UPS is the worst company ever. I can’t believe merchants use this bullishit. I would rather stick with FedEx and USPS than UPS because they’re garbage....

UPS is the worst company ever. I can’t believe merchants use this bullishit. I would rather stick with FedEx and USPS than UPS because they’re garbage.

 – About 1 Month ago.

UPS can suck my little weenie! They can totally just lick my lollipop and gumdrops for all I care. They suck! They suck! I have packages delivered late and tracking shows it's already delivered....

UPS can suck my little weenie! They can totally just lick my lollipop and gumdrops for all I care. They suck! They suck! I have packages delivered late and tracking shows it's already delivered. I have packages delivered ahead of time and shows still in transit. They update the tracking four days late. They deliver my packages to all my neighbors instead of me. My neighbors have more of my stuff than I do. They take their sweet time for Ground shipments because they think you're a cheapskate who didn't opt for expedited and you should suffer for that. They have weather delays, traffic delays, system lags, delays because they have to pick up their kids from school, delays because their favorite soap operas are on and they'll take the packages when they feel like it, delays because they accidentally scanned their heads instead of the tracking numbers. The packages I've shipped lately have been about 1.5 times the cost when I checked UPS rates with other rates. I never willingly use UPS, at least not while I'm still coherent (arguably). They take 9 months to deliver a package 9 hours away. They take the package from California to New Mexico, then to Utah, then to New York and then back to Washington when the package was going from Los Angeles to San Francisco!!! They don't ring the bell or inform you when it's sitting outside rotting in the sun and rain, but they just drop the packages and be on their merry little f***ing way. Literally! They drop the G****n packages at the door like they're paying you back for f***ing their mothers. They leave packages right in the middle of the door hoping you step on them or worse, someone else takes off with it. I was waiting at the door in anticipation for my expensive package and I heard the b***h underhand the package like he was playing ring toss at the beach. So what does a rational person do after his new iPhone gets launched a perfect spiral from 30 yards? I ran the f**k after him but that b***h was gone. I hate UPS and hope all their trucks get picked up by a tornado and "delivered" onto their centers with the same downward motion that my iPhone received. I want to ship my middle finger Next Day Air right up their f***ing asses. Every problem you can have with a delivery happens with this excuse for a company. They drain all your energy and make you work for it when dealing with them. When you claim insurance or damage, there's always pushback and they never want to pay. Then stop throwing the f***ing packages you quarter-witted gophers!! Take your numb nuts out of your numb skull and do your damn jobs!!!!!!!!!!!!!! DAMMIT DIE!!!!!!!!!!!! B***CH DIE!!!!!!!!!!!!!!!!!!!!

 – About 1 Month ago.

I used UPS's Hold For Pickup option by signing up for their MyChoice account, and 3/3 times UPS still delivered to the house instead of access point. I don't get what their problem is. The...

I used UPS's Hold For Pickup option by signing up for their MyChoice account, and 3/3 times UPS still delivered to the house instead of access point. I don't get what their problem is. The last shipment that came to the house, I luckily caught the driver outside delivering the package as I was leaving, and he said he didn't get a notice for Hold For Pickup at UPS location. I took the packages and when I got in the house, both boxes had the UPS access point Hold For Pickup addresses on there and one was scribbled out. I don't know if they can't read, if they have bad intentions, they're just contrarians, they're just lazy, they want to piss off their customers or what. Why can't they just follow their own self-made processes? I called the access point location to see if maybe they refused the packages and the lady said the store has never refused a package and they have four packages currently on hold for other customers. Maybe my driver went rogue, I don't know. I've used FedEx before for the same exact hold at location option and not even ONCE did they mess up. I've done it about 40 times now and all 40 times have gone perfectly. I hate UPS and no wonder their corporate color is the color of...you know. It matches their level of service. Their Customer Service is rude, too.

 – About 1 Month ago.

Literally arrived in my city to be held to be verified by the sender. You dumb m*therf&ckers. UPS blows so bad. They literally think my pokemon cards are drugs. UPS on drugs...

Literally arrived in my city to be held to be verified by the sender. You dumb m*therf&ckers. UPS blows so bad. They literally think my pokemon cards are drugs. UPS on drugs

 – About 1 Month ago.

UPS delayed a package full of equipment to safely transport medical supplies by an entire week and still have not delivered it even though I payed FOR TWO DAY SHIPPING, usps can get done in a day what...

UPS delayed a package full of equipment to safely transport medical supplies by an entire week and still have not delivered it even though I payed FOR TWO DAY SHIPPING, usps can get done in a day what ups could do in a week.

 – About 1 Month ago.

UPS is straight up trash. Delayed my package for no reason...then handed it off to USPS. Now, USPS has no idea where my package is.

Thank you UPS for being the worst service. I hope...

UPS is straight up trash. Delayed my package for no reason...then handed it off to USPS. Now, USPS has no idea where my package is.

Thank you UPS for being the worst service. I hope you die off.

 – About 1 Month ago.

Shipment originated in southern California with a destination address in Texas. Two days later and it arrives at the regional hub in Texas and then a day later, at the local distribution point where...

Shipment originated in southern California with a destination address in Texas. Two days later and it arrives at the regional hub in Texas and then a day later, at the local distribution point where it is scheduled to be delivered the same day. Through a process which I still have yet to receive a sane explanation for, the package then disappears, resurfaces 160 miles away, then disappears again only to finally come to a rest in Seacaucus, NJ which after careful research I can confirm is not located in Texas. Shipment was literally less than 2 miles from my doorstep, yet as I write this, it sits 1,600+ miles (HALF A FREAKING CONTINENT) away. It passed through no less than 2 sorting facilities, being scanned at each, yet was allowed to continue on this transcontinental insanity tour of the UPS fulfillment system. I struggle to find the words and cannot for the life of me understand how a company with such glaring logistical issues could rise to the level which it has. Truly baffled.

 – About 1 Month ago.

They suck I ordered mine for first day and it came still hasn’t came yet actually sucks I hate it so much...

They suck I ordered mine for first day and it came still hasn’t came yet actually sucks I hate it so much

 – About 1 Month ago.

They are the slowest assholes on the planet. I would rather stick with stupid usps and fedex. UPS is a cesspool...

They are the slowest assholes on the planet. I would rather stick with stupid usps and fedex. UPS is a cesspool

 – About 1 Month ago.

UPS package was scheduled to be delivered on TWO separate days - and in the middle of the day it got delayed EACH TIME. It's a package that I need for my health, and it was scheduled to be...

UPS package was scheduled to be delivered on TWO separate days - and in the middle of the day it got delayed EACH TIME. It's a package that I need for my health, and it was scheduled to be delivered on friday, and was at a UPS facility near my house Thursday night. Then, in the middle of the day, I get a notification saying that due to operating conditions delivery has been rescheduled. Since it's friday, now I have to wait the entire weekend, and finally this package is scheduled to be delivered on Tuesday. In the morning it literally says out for delivery. HOWEVER, i get another message an hour later saying that there has been a delay and delivery has been rescheduled. I just want one package

 – About 1 Month ago.

Ups sucks balls!!! Always late!!!...

Ups sucks balls!!! Always late!!!

 – About 1 Month ago.

Paid for Amazon shipping on 1 Sep. Promised delivery in northern Alabama by 5 Sep. Shipped from Jacksonville, FL during late afternoon of 3 Sep. By early evening, I get an email from UPS saying my...

Paid for Amazon shipping on 1 Sep. Promised delivery in northern Alabama by 5 Sep. Shipped from Jacksonville, FL during late afternoon of 3 Sep. By early evening, I get an email from UPS saying my package is coming tomorrow (by the 4th). Really? I check the tracking number first thing in the morning on the 4 Sep and package had made it to Atlanta by 1:00 AM on 4 Sep. Well, that's good. It is about a 3.5 hour drive from UPS Hub to my city in N. Alabama. Maybe I'll get it on the 4th. Come home on the 4th. No package. OK, no big deal. Due on the 5th. Check tracking number evening of the 4th. Hadn't moved from Atlanta. Hmmm. Go about my business on the 5th. No package. Check tracking again. Hadn't moved from Atlanta on the 5th. Didn't move on the 6th or 7th of Sep either. Package has now been sitting at the UPS Atlanta Hub for four (4) bleepin' days. WTF? I really wish local stores would get their stock up so I wouldn't have to buy stuff from Amazon sellers with Amazon doing the fulfillment. I'm not felling fulfilled. Not one bit. Frack Amazon and Frack UPS.

 – About 1 Month ago.

I have two packages from two different retailers that were scheduled to be delivered Saturday. Tracking said they were on the truck at 5 AM and expected to be delivered by 9PM that evening, Later in...

I have two packages from two different retailers that were scheduled to be delivered Saturday. Tracking said they were on the truck at 5 AM and expected to be delivered by 9PM that evening, Later in the afternoon, I check the tracking info and it said that my street address was incorrect and would delay delivery. My street address was not incorrect and I have had hundreds of packages delivered with no issue. So it would seem if they can't make the delivery they just make up reasons for the delay.

 – About 1 Month ago.

"A mechanical failure" in Lenexa, KS since August 25th. No delivery datrle posted. No updates. I was supposed to get the package on the 27th....

"A mechanical failure" in Lenexa, KS since August 25th. No delivery datrle posted. No updates. I was supposed to get the package on the 27th.

 – About 1 Month ago.

UPSer's Happy Labor Day Weekend!

"Dear Trump Supporters, Only 6 miles of new wall got built; Mexico didn't pay; Hillary's not locked up; Obamacare wasn't repealed;...

UPSer's Happy Labor Day Weekend!

"Dear Trump Supporters, Only 6 miles of new wall got built; Mexico didn't pay; Hillary's not locked up; Obamacare wasn't repealed; the deficit's skyrocketed; millions are unemployed; and instead of being 'great again,' America is the epicenter of a global pandemic. "Y'all got played."

 – About 1 Month ago.

Ordered from amazon and they supposedly attempted delivery once. While I was home, but I heard nothing, I honestly do not think they even attempted. So I thought okay they'll deliver it the next...

Ordered from amazon and they supposedly attempted delivery once. While I was home, but I heard nothing, I honestly do not think they even attempted. So I thought okay they'll deliver it the next business day, but lo and behold they ran into some operations issues. Everyone else in my family received their Amazon package through the prime delivery service but my package did not arrive. And UPS said there was a delay in operations, but wont give me a date for it to come?? I specifically paid for certain shipping because I need it by Monday.

 – About 1 Month ago.

Order an item Amazon Prime In mid August. After a few days they updated me and said delivery will be Sept. 5th. Ugh

So it shipped UPS "surepost". It arrived in my city today at...

Order an item Amazon Prime In mid August. After a few days they updated me and said delivery will be Sept. 5th. Ugh

So it shipped UPS "surepost". It arrived in my city today at 6am. Great! Nope... UPS is off. They take it to the post office Tuesday and they deliver it to me on WEDNESDAY! It's literally feet from me but I gotta wait 4 more days.

You CSr's!!!!

 – About 2 months ago.

Ups is a joke. My delivery driver in Rye, NY, Thomas leaves my packages at my mailbox instead of delivering to my front door. I have a very long driveway. The fat bald guy leaves f%@king furniture at...

Ups is a joke. My delivery driver in Rye, NY, Thomas leaves my packages at my mailbox instead of delivering to my front door. I have a very long driveway. The fat bald guy leaves f%@king furniture at my mailbox. I call and complain and that slug lies and says I have vicious dogs. Hes fat and pathetic and should be fired!!!!

 – About 2 months ago.

f%@k this company. This is the 4th time in the past 3 months that I’ve had to request a refund from the company I ordered from because UPS lost it. This recent one has been sitting in another state...

f%@k this company. This is the 4th time in the past 3 months that I’ve had to request a refund from the company I ordered from because UPS lost it. This recent one has been sitting in another state for the past 6days due to severe weather conditions. I understand that is out of anyone’s control but put that shit in a van or bus and do what the f%@k you have to do to make it happen for your customers. Can’t get ahold of an actual person from UPS and even if I could they are barely understandable and their virtual helper just makes you more mad as it runs you around in circles. Moving forward I will make it a point to not purchase from any company that uses UPS for shipping services. UPS=useless piece of shit.

 – About 2 months ago.

Stupid f%@king UPS... I order a 2 day package and they want to deliver it 6 days later instead. It's going to be in my City tomorrow anyway but since they didn't add "Saturday"...

Stupid f%@king UPS... I order a 2 day package and they want to deliver it 6 days later instead. It's going to be in my City tomorrow anyway but since they didn't add "Saturday" delivery to it they wont deliver it! WTF... On top of that, they list that they surely do Saturday delivers to Major Metro Areas on Saturday so it all just doesnt make any sense. I called and went through hell to try to get someone on the phone... their automated system is shit... finally I did get on... if you say "Shipping Information" then mumble after that you can get someone. She said that it would be in my city but that they wont deliver it cause its not Saturday delivery... OK.. why leave a package sitting around when you can get it taken care of... talk about wasting money.. USPS, Amazon, Fed-ex.. all on another level compared to stupid UPS.

 – About 2 months ago.

Shipped a package next day air from Drummondville, QC, Canada to MONTEBELLO, CA, US. on 8-28-20. Package arrived 5 days latter in Hodgkins, IL on 9-2-20 at 7:30 AM. UPS third world ESL static phone...

Shipped a package next day air from Drummondville, QC, Canada to MONTEBELLO, CA, US. on 8-28-20. Package arrived 5 days latter in Hodgkins, IL on 9-2-20 at 7:30 AM. UPS third world ESL static phone support just notified me that it will continue to stay in Hodgkins, IL for another week and arrive on 9/9/20. I requested a refund on my next day air fee since the package will arrive 12 days late. They cheerfully told me they have suspended all refunds due to the Covid environment. I asked them where this was listed on their website. It took them 10 additional minutes to locate the buried message.

https://www.ups.com/us/en/service-alerts.page?id=alert3

If you know you can not deliver in 1 day and it will actually take 13 days why offer the service?
UPS got my $80 dollars today but lost the next 30 years of business shipping going forward.

Never using UPS again.
USPS and FedEx will work just fine for me in the future.

 – About 2 months ago.

I ordered shampoo and conditioner, and UPS marked it as delivered when it, of course, wasn't. I filed a claim as soon as their website let me because its useless and kept telling me the package...

I ordered shampoo and conditioner, and UPS marked it as delivered when it, of course, wasn't. I filed a claim as soon as their website let me because its useless and kept telling me the package was still in transit. I contacted the original company and lo and behold they won't ship a replacement without UPS saying its lost. Its been THREE WEEKS and ups is still "searching" for the package. I despise ups with every fiber of my being. Worst shipping company ever.

 – About 2 months ago.

UPS gets owned by Fedex....

"mechanical failure" and sorry bout your luck when I paid for next day delivery on the 2nd! Shows 8th....and no Sat delivery. Rep on the phone said...

UPS gets owned by Fedex....

"mechanical failure" and sorry bout your luck when I paid for next day delivery on the 2nd! Shows 8th....and no Sat delivery. Rep on the phone said no Sat delivery that UPS would be closed sat-mon due to holiday on monday....

Newegg has contract with ups so stuck with their garbage choice of logistics. UPS is garbage. Use Fedex FTW. Even lazy usps folks deliver faster....sigh.

 – About 2 months ago.

UPS said my item was delivered. It was not. Lo and behold, after filing a complaint and investigatiin, it magically arrived the next day. Have an item that has been in my local warehouse for 3...

UPS said my item was delivered. It was not. Lo and behold, after filing a complaint and investigatiin, it magically arrived the next day. Have an item that has been in my local warehouse for 3 days, with delays due to "emergency situation and severe weather". While normally I wouldn't care, this just seems inaccurate. It's 30 minutes from me - let me pick it up at the warehouse if you don't have the capability to deliver it. Last time this happened, it was a cellphone I had ordered and had been told to go to the warehouse to pick up my item. I went and waited and was told: "The driver is not back yet", despite dispatch telling me they had already arrived. "The driver arrived but he's probably grabbing food"; I totally get it. However, 2 hours later and they had to send someone to go onto the driver's truck and physically check for the package. Total wait of 3.5 hours, despite calling ahead. I find it hard to believe that a logistics company can be so bad at logistics.

 – About 2 months ago.

They screwed up my order of live marine fish with their """next day""" shipping. The day it was supposed to arrive and it was "out for delivery" I saw some jackass pull...

They screwed up my order of live marine fish with their """next day""" shipping. The day it was supposed to arrive and it was "out for delivery" I saw some jackass pull up in front of my house and fumble around for a few minutes in the UPS vehicle at the expected 10:30 delivery mark, clearly couldn't find the package he was supposed to deliver so he just took off and never came back that day! Normally I wouldn't be upset at a late delivery but the lives of delicate exotic animals were at stake since they can't tolerate staying in a bag for too long. The package ended up coming in the next day and half of the fish were dead. They even have a convenient excuse to use COVID to void their usual arrival guarantee that's supposed to refund your shipping when clearly this was a f#ck up from some idiot forgetting to load my package into the truck and not an actually flight delay from the pandemic. Don't trust UPS with live animals, they clearly don't give a dam! I'm sad that my poor fish had to suffer through their incompetence.

 – About 2 months ago.

Why does ups suck? Its simple really. Fedex ground delivers 7 days a week and has faster shipping times. I ordered car parts today from PA, I live in MI, 1 day ground shipping time and specifically...

Why does ups suck? Its simple really. Fedex ground delivers 7 days a week and has faster shipping times. I ordered car parts today from PA, I live in MI, 1 day ground shipping time and specifically told them to ship it fedex as I needed the parts by Monday. What do I get tonight? A tracking email that says my items were shipped ups...and that a label was created at 1230 today however ups did not pick them up today. FedEx would have picked them up same day. So now even if the packages get to michigan tomorrow they will sit at their facility all weekend and Monday being its a holiday and be attempted to be delivered on Tuesday when it is too late and with a signature required I will miss the delivery being I am at work during the day. So unbelievably pissed.

 – About 2 months ago.

I bought a power supply from newegg over a month ago. It said it would be here within 6 days. They ended up putting on the wrong plane to the wrong f%@king state!! then 1 week later when it had...

I bought a power supply from newegg over a month ago. It said it would be here within 6 days. They ended up putting on the wrong plane to the wrong f%@king state!! then 1 week later when it had arrived in my state they manged to put it on the wrong truck and lose it.. fastwoard another week my package arives smashed and broken so I contact customer support to get a new package and NOW ITS f%@kING DELAYED AGAIN HOW DO THEY KEEP LOSING SHIT!!!! I WANT MY PACKAGE