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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 11,631 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 1 Hour ago.

Be me order mystery box form small airsoft site 167 box 30 shipping. Order stuff there before though snail mail toke 2 days as promised. Wait 2 days today package to arrive at before 7. Wait for the...

Be me order mystery box form small airsoft site 167 box 30 shipping. Order stuff there before though snail mail toke 2 days as promised. Wait 2 days today package to arrive at before 7. Wait for the turd colored ups truck for several hours by front door opted for text messages of anything went wrong. 6:51 delivery attempt made invalid address no trud colored monstrosity of a truck went down the street. Called customer service have to wait until Monday. Tfw snail mail is better than ups.

 – About 21 hours ago.

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in...

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in Montana??? How the f&ck is this Happening??? What kinda hills has eye’s wrong turn type delivery sh$t you all gots cooking up in here??? Been waiting a damn month now. F#%k Tards fr coulda jus delivered my package or called emailed text and I’d drive my happy a$$ an hour away to get it. Now my Wife cheated me. She needed that dang vibra big king shake a weight thing ASAP. I’m short on change feel me? She bounced out found her wit Ju-Ju the plug suckin f#c*n for hard cock an some bud. I’m jus setting watching my ole lady get dry f%#ked Bo Lube

 – About 21 hours ago.

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in...

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in Montana??? How the f&ck is this Happening??? What kinda hills has eye’s wrong turn type delivery sh$t you all gots cooking up in here??? Been waiting a damn month now. F#%k Tards fr coulda jus delivered my package or called emailed text and I’d drive my happy a$$ an hour away to get it. Now my Wife cheated me. She needed that dang vibra big king shake a weight thing ASAP. I’m short on change feel me? She bounced out found her wit Ju-Ju the plug suckin f#c*n for hard cock an some bud. I’m jus setting watching my ole lady get dry f%#ked Bo Lube

 – About 1 Day ago.

Need help? Get quick answers

Put in a 10 digit phone number.

“I Type my phone number in”

Ups- a valid 10-digit phone number is required

f%@k...

Need help? Get quick answers

Put in a 10 digit phone number.

“I Type my phone number in”

Ups- a valid 10-digit phone number is required

f%@k you f%@k you f%@k you

 – About 2 days ago.

Man, UPS.
These motherf*ers make it impossible to even give directions. YoU nEeD aN aCcOuNt FoR tHis. But it doesn't matter if you do. They fail at delivering all the time. Then they just...

Man, UPS.
These motherf*ers make it impossible to even give directions. YoU nEeD aN aCcOuNt FoR tHis. But it doesn't matter if you do. They fail at delivering all the time. Then they just leave when they feel like it and you can ring up their expensive help line, which is not helpful at all. They even manage not to ship stuff to their own stores when asked to.

Just go out of business, UPS

 – About 3 days ago.

And now they say they've lost it, and I can only file a claim if I make a f%@king account with their 2002 website.

Being Unionized is the only good thing about UPS these days. FedEx...

And now they say they've lost it, and I can only file a claim if I make a f%@king account with their 2002 website.

Being Unionized is the only good thing about UPS these days. FedEx is only worse because they aren't unionized, but the results for the recipient are the same.

 – About 3 days ago.

Item ordered Sept 2nd. Under eight

Item left warehouse in California September 3rd to my small town in NE Washington.

Item arrived at local small town hub September 8th. ...

Item ordered Sept 2nd. Under eight

Item left warehouse in California September 3rd to my small town in NE Washington.

Item arrived at local small town hub September 8th.

Today is September 15th. Item has been rotting in the local hub a full week.

Come on, let's have all your excuses and reasoning why this is perfectly fine and I'm being unreasonable. Come on, lets blame COVID for UPS being unable to carry a box 2 miles in a town of under 4,000.

UPS gets points for being Unionized, but if you can't do the f%@king gig then you don't stay in business.

 – About 4 days ago.

2nd business day air turned into 4 business days.....Odessa, TX to Atlanta, GA!

Thank UPS for messing up my engagement on my 2 year anniversary........

2nd business day air turned into 4 business days.....Odessa, TX to Atlanta, GA!

Thank UPS for messing up my engagement on my 2 year anniversary.....

 – About 4 days ago.

>Wait all day at home for package.
> Look out window at every sound of large truck so that f%@ker doesn't leave a tag and bolt.
> No trucks all day
> Receive email "sorry we...

>Wait all day at home for package.
> Look out window at every sound of large truck so that f%@ker doesn't leave a tag and bolt.
> No trucks all day
> Receive email "sorry we missed you, recipient wasn't home"
> f%@king liars make me sick.

 – About 4 days ago.

UPS IS WHERE ALL THE LAZY DRUG ADDICTS AND DRUNK ASSHOLES GO FOR EMPLOYMENT WHEN THEY'RE TOO DUMB TO LEARN A REAL TRADE OR GO TO COLLEGE.. THEY'LL TAKE LITERALLY ANYBODY TO WORK IN THEIR...

UPS IS WHERE ALL THE LAZY DRUG ADDICTS AND DRUNK ASSHOLES GO FOR EMPLOYMENT WHEN THEY'RE TOO DUMB TO LEARN A REAL TRADE OR GO TO COLLEGE.. THEY'LL TAKE LITERALLY ANYBODY TO WORK IN THEIR OUTDATED HUBS. AMAZON WILL SWALLOW THIS SHIT COMPANY. BEZOS CUT THESE TEAMSTERS A CHECK AND GET THAT SHODDY UNION OUT THE WAY AND PUT THESE PATHETIC BOTTOM FEEDING ASSHOLES WHERE THEY BELONG. IN THE UNEMPLOYMENT LINE!!! HAHAHAHAHAHA!!!

 – About 4 days ago.

UNITED PENIS SUCKERS!...

UNITED PENIS SUCKERS!

 – About 4 days ago.

I went to my local UPS store, Store #7149, located at 7415 Southwest Pkwy Bldg 6, Ste 500, Austin, Texas on Sept 7th to ship a package to Plano, Texas. I was told by the employee that the package...

I went to my local UPS store, Store #7149, located at 7415 Southwest Pkwy Bldg 6, Ste 500, Austin, Texas on Sept 7th to ship a package to Plano, Texas. I was told by the employee that the package would be delivered the next day. I paid and received my tracking number and receipt.

The next day (Wednesday) I checked the UPS website and it showed the package being out for delivery. It never got delivered. On Thursday, I checked the UPS website and it stated it was out for delivery again. The website stated it would be delivered by 7pm. Again, it was not delivered and on Friday the UPS website was showing the same thing “On truck, delivery by 7 pm.” I called the UPS store and asked what the problem was with delivery. They could not provide an answer as to why the package was on the truck for 3 days and not delivered. On Friday night, the package what showing at the warehouse in Mesquite, Texas.

I called the corporate office and was told that because it was a ground package, they would not refund my money and they could not tell me when the package would be delivered. The package was finally delivered to the recipient on Monday, Sept 13th, 6 days later. Don’t use this company for mailing packages. They are incompetent and worthless.

 – About 5 days ago.

I checked my tracking status and it said the package couldn’t be delivered because the recipient wasn’t available. Here’s the problem, I was at my office all day long and UPS never stopped by. ...

I checked my tracking status and it said the package couldn’t be delivered because the recipient wasn’t available. Here’s the problem, I was at my office all day long and UPS never stopped by. When I called customer service they asked if I heard the doorbell ring. I told them I had the package delivered to a business and there is no doorbell. The customer service lady then asked if I heard UPS knock. Since when does UPS knock at the door of a business prior to delivering a package? My call was then routed to a local customer service office and she claimed that she spoke with the driver and that he promised he’d deliver it the next day. I asked why my package wasn’t delivered today and she said she didn’t know. What a joke.

 – About 5 days ago.

UPS is clearly operating an international scam by charging an unreasonable amount for customs clearance. When I self cleared the package (after many telephone interactions with their "customer...

UPS is clearly operating an international scam by charging an unreasonable amount for customs clearance. When I self cleared the package (after many telephone interactions with their "customer service" representatives to obtain a commercial invoice to do self clearance, I finally just filled in the forms I found on the internet as best I could at took it down to the local customs office. The officer there was very helpful and had clearly encountered this situation with UPS many times before. Now I've cleared the package and am trying to get through to UPS to arrange for a re-delivery. I got put on hold and hung on for more than 15 minutes before giving up.

I think the best way to characterize this company is as "Un Professional Scum"!

 – About 6 days ago.

I’m in Italy and I need my medicine sent to me, but ups has screwed it up. I can’t talk to any one. There’s no app. They don’t give a shit. ...

I’m in Italy and I need my medicine sent to me, but ups has screwed it up. I can’t talk to any one. There’s no app. They don’t give a shit.

 – About 6 days ago.

The Hodgkins, IL facility sucks. They blanket statement "could not dispatch trailer on time, may be delayed" is not enough information, When I buy something and UPS says I will have it between...

The Hodgkins, IL facility sucks. They blanket statement "could not dispatch trailer on time, may be delayed" is not enough information, When I buy something and UPS says I will have it between Sept 7th and Sept 10th, then that is when I expect it. Not 1 day, 2 days, or 3 days after. And I expect to know exactly when this trailer is going to be dispatched. If that is too much, then UPS needs to get out of the way and let Amazon take over, because it's not that tough for them to make on time deliveries.....I will refuse to do business with anyone using UPS anymore....been burned too many time with these incompetent morons

 – About 1 Week ago.

Hello My package ???? hasn’t got to my house yet ???? I’m trying to track it but it says invalid number ???? this is not the first or second time this happens why are my packages ???? are getting...

Hello My package ???? hasn’t got to my house yet ???? I’m trying to track it but it says invalid number ???? this is not the first or second time this happens why are my packages ???? are getting lost ???? or shipped to the wrong address

 – About 1 Week ago.

They blackballed me and now I live in poverty. Don’t use them. ...

They blackballed me and now I live in poverty. Don’t use them.

 – About 1 Week ago.

Got my replacement phone overnighted on Thursday- Friday UPS says it is out for delivery and will be delivered by 7pm. I already don't have much faith in UPS, so I knew I wasn't going to get...

Got my replacement phone overnighted on Thursday- Friday UPS says it is out for delivery and will be delivered by 7pm. I already don't have much faith in UPS, so I knew I wasn't going to get it. Now I won't get it until Monday, so a next-day turns into 4 days. I won't even be home when they "deliver" it. Another time someone "signed" for my package that was never delivered at all- so then I had to go through the credit card dispute game. I rushed a father's day gift years ago and got it a week late, after Father's Day. I could go on, but I try to request any other delivery service when I order something I need in a time-sensitive manner.

 – About 1 Week ago.

The usual "Out for delivery" 10 HOURS LATER...nothing. Wasted day. PHUC UPS!...

The usual "Out for delivery" 10 HOURS LATER...nothing. Wasted day. PHUC UPS!

 – About 1 Week ago.

The UPS Website is god awful. Whoever designed it should be sacrificed in a volcano....

The UPS Website is god awful. Whoever designed it should be sacrificed in a volcano.

 – About 1 Week ago.

wasn't informed of my new phone ever being delivered, so i called ups only to be informed that my package had an attempted delivery, only for them to not deliver it because my address was wrong....

wasn't informed of my new phone ever being delivered, so i called ups only to be informed that my package had an attempted delivery, only for them to not deliver it because my address was wrong. calledm the phone company, they confirmed my address, and the lady at ups customer service even got confused, telling me that the address was right and the driver had just not delivered it and marked it as a wrong address. not to mention that i had to call the customer service number like 5 times and look up how to talk to a human being because the robot wouldnt let me talk to a person, every time i said "customer service" she said "i need more information before you can talk to an agent"

 – About 1 Week ago.

UPS needs to rebrand as a "come pick this up" company rather than a delivery company. I paid 30 dollars to have something shipped from 5 miles away as i have a busy schedule. They were a day...

UPS needs to rebrand as a "come pick this up" company rather than a delivery company. I paid 30 dollars to have something shipped from 5 miles away as i have a busy schedule. They were a day late then did not leave the package at the door. USPS and FedEx can figure out how to but not UPS i guess. So now i wasted a day and 30 dollars to have a package sent to a facility marginally farther than if i just picked it up myself from the original location. ups, waste of money and time

 – About 1 Week ago.

3 misdelivered packages in a row. Then, they ship my contacts to a city that I don't even live in. I'll never order anything from anyone that ships via UPS. What can brown do for you?...

3 misdelivered packages in a row. Then, they ship my contacts to a city that I don't even live in. I'll never order anything from anyone that ships via UPS. What can brown do for you? bahahahahaha

 – About 1 Week ago.

My package has said it would be delivered TODAY by the end of the day, and it went out for delivery at 8am. It is now 6pm and I haven't heard or received anything at all. I hate UPS...

My package has said it would be delivered TODAY by the end of the day, and it went out for delivery at 8am. It is now 6pm and I haven't heard or received anything at all. I hate UPS

 – About 1 Week ago.

Sick of UPS and thier booger eating moron driver. Today was the second time in a year the guy stuck a delivery attempt notice on my door without knocking or ringing the doorbell. Another problem when...

Sick of UPS and thier booger eating moron driver. Today was the second time in a year the guy stuck a delivery attempt notice on my door without knocking or ringing the doorbell. Another problem when he delivered to the house across the street because he said (I ran him down) he couldn't find my clearly addressed house 50 foot from the curb. The address is both on the mailbox and the house. So he decides the address, which is an odd number must be for a house on the opposite, even side of the street. Complaining to UPS has no effect towards correcting this selfish behavior. UPS you suck!

 – About 1 Week ago.

virtuaql assistant stupid. Now onhold for 10 minutes with Guatemalan teenager. I'm 81 can't leave apartment can't walk need packages delivered to apartment door. Until May joh A driver...

virtuaql assistant stupid. Now onhold for 10 minutes with Guatemalan teenager. I'm 81 can't leave apartment can't walk need packages delivered to apartment door. Until May joh A driver always came to apartment. Now not once. Last week left $600 in medication in outside unlocked lobby doesn't even bother to call to get door to lobby unlocked.

 – About 1 Week ago.

Ups "suck mother f%@king dick"
...

Ups "suck mother f%@king dick"

 – About 1 Week ago.

UPS, how I hate you - let me count the ways (limiting myself to the past year, most recent going back otherwise my own experiences would require a book)

Today:
Package scheduled...

UPS, how I hate you - let me count the ways (limiting myself to the past year, most recent going back otherwise my own experiences would require a book)

Today:
Package scheduled for delivery today (9/8/21) delivered to KC metro - shipped from Idaho with regular UPS ground on 9/2/21 - it reached commerce City CO on 9/3/21 and hasn't moved since - no scans whatsoever since 9/3/21 and tracking still says "expected delivery today by 7pm" - what a joke. When I contact customer service they say I have to wait until tomorrow to request an investigation.

Last Week:
Package ordered Friday 9/3 Next Day Air with Saturday Delivery - package arrived at local hub around 7am and missed the delivery load out but tracking never updated - continued to state all day saturday "expected delivery by 12pm today" - customer service said it will either be delivered today or on Tuesday - it arrived on Tuesday 9/7 - one business day and a full holiday weekend late.

Week Before:
Package ordered 8/30 with Next Day Air - UPS picked up from shipper on the afternoon of 8/30 and then somehow sent it in the wrong direction but never scanned it in until it was in a hub the night of 8/31 (a hub that packages on this route do not typically go to - so not sure what happened there) - was delivered a day late.

Package ordered around 8/16 - Next Day Air Saver - package went out for delivery and I saw on the live map when the driver arrived to the access point it was supposed to go to but he didn't deliver it. Contacted customer service - they assured me it would still get delivered and to keep tracking it. It got to be within an hour of the access point closing and I just went and met the driver, as he was on the other side of town and there was no way in *#*$ he was going to make it over to the access point before they closed with enough time for me to get it that day - he said that he couldn't find it when he first stopped there and later saw that it was packed deep in his truck behind some huge boxes that couldn't be moved out of the way until later on on his route and that he definitely was going to have to deliver it the next day.

There have been three or four other of these "next day air" deliveries that were not made on time for various reasons. The most frustrating times are when I've needed packages on the day they were supposed to be delivered - I'm paying for overnight shipping for a reason - but even when the package is sitting in a warehouse 15 minutes from my house and it didn't get loaded out to be delivered for a next day air delivery that I paid good money for - they won't allow me to just go get it. you used to be able to at least get situations like that escalated and they would let you go to the hub and wait for an hour or whatever while they went and found your package and then take it home but nope - not anymore. They simply don't care - they already have your money and good luck getting the seller to do the work to get a refund - they already have your money too and both the seller and UPS always just put it back off on the customer -

My favorite situation though was when I had a package coming to me and It was supposed to go to my access point but at that time, my residence and my access point were different routes - different trucks - and I knew each route from monitoring the live deliveries so often. I saw that my package was on my residential route and I call customer service to say "hey - it's going to my residence, I'm not home and I do not want it left on my porch" - they told me flat out that I was wrong, that it was going to the access point and that drivers take slightly different routes daily - i told her i recognize that all the stops won't be the same but I what my residential route is and this package is 100% on that route. She said I was wrong again and when I asked her to please call and confirm, she said there's no way they can contact the drivers and then had the audacity to tell me calm down and that my package was going where i wanted it to go. So i leave work so I can actually be at home and sure enough - UPS guy shows up to my doorstep with the package that customer service swore up and down was not being delivered when I told them I knew it was being sent to.

 – About 2 weeks ago.

I paid for f%@king 2 day express saver, and now its been all completely bungled up. The order has already been lost once by UPS, and DJI has had to resend a replacement unit, and now they are...

I paid for f%@king 2 day express saver, and now its been all completely bungled up. The order has already been lost once by UPS, and DJI has had to resend a replacement unit, and now they are delivering it via slug or snail i suppose. I dont understand how anyone is able to use UPS, ive been shipping with them for 10 years and i think in the thousands of packages ive sent, those sent with UPS have ALWAYS been an issue. We are on day 6 of a 2 day delivery schedule, no updates, no contact from UPS, and the tracking is always saying to check back tomorrow for updates. f%@k this piece of shit company, its truly unbelievable. Suspend your f%@king 2 day service and stop robbing people when you're unable to provide a paid, time sensitive service. This issue has been prevalent with both freight and consumer grade shipping, the companies entire infrastructure seems ill-equipped to even begin to deal with the volume and speed they advertise. I recommend you use literally Cainiao and pick your import orders up from the docks, folks. Do NOT let UPS handle your packages. Maybe try fedex or f%@king USPS or something.

 – About 2 weeks ago.

When my UPS driver fails to deliver on time, he makes up excuses why it's my fault and not his. Last week when my package was out for delivery he said package had no street address. He just made...

When my UPS driver fails to deliver on time, he makes up excuses why it's my fault and not his. Last week when my package was out for delivery he said package had no street address. He just made that up. UPS now admits it's addressed properly. The next day he said "customer requested alternate delivery." Also not true. It should have been here 8 days ago and I still don't have it. I hate those guys!

 – About 2 weeks ago.

I ordered a package and it has been in transit of over ten day and package is coming from one end of the united states to the other end so I don't know what's taking them so long. I...

I ordered a package and it has been in transit of over ten day and package is coming from one end of the united states to the other end so I don't know what's taking them so long. I haven't received one single up date since it was supposedly shipped out.

 – About 2 weeks ago.

I ordered a product off a fitness companies official website. They use UPS as their shipping service.

Wednesday Morning, the 1st of the month, I payed for 2 day express Air Mail shipping...

I ordered a product off a fitness companies official website. They use UPS as their shipping service.

Wednesday Morning, the 1st of the month, I payed for 2 day express Air Mail shipping because I figured it should arrive by Friday night (3rd of the month). That's 2 business days. I get a notification that they have delayed it, and it will arrive on Tuesday, the 7th. Sunday evening I get another notification that it will now be delayed until Wednesday the 8th. A full 1 Week after I payed for 48hr delivery.

I canceled the order.

Use better shipping companies. UPS is NOT one of them.

 – About 2 weeks ago.

Sent package from north Texas to central Texas (literally 4 hours south) overnight with Saturday delivery. It’s Sunday and all they can tell me on the phone is that it’s in Kentucky. Wtf? And...

Sent package from north Texas to central Texas (literally 4 hours south) overnight with Saturday delivery. It’s Sunday and all they can tell me on the phone is that it’s in Kentucky. Wtf? And tomorrow is a holiday so they won’t know until Tuesday. Could they suck any worse? Complete incompetence!

 – About 2 weeks ago.

?????? #uname!!

????? ????? [b]??????[/b] ?? ??????? ?????? ???? ? ??????!!

[b]jaguar xf 2013 ???±???»???¶?????°?????µ[/b]

[u][b]???????...

?????? #uname!!

????? ????? [b]??????[/b] ?? ??????? ?????? ???? ? ??????!!

[b]jaguar xf 2013 ???±???»???¶?????°?????µ[/b]

[u][b]??????? ??????.[/b][/u]
???? ?????????? ?????????? [b]Orange Auto ? ??????[/b]!!

 – About 2 weeks ago.

Make sure the package is not marked “Fragile” or “Handle With Care” because then you know for sure UPS will crush it. If I have a choice I use another carrier....

Make sure the package is not marked “Fragile” or “Handle With Care” because then you know for sure UPS will crush it. If I have a choice I use another carrier.

 – About 2 weeks ago.

There are difficult jobs and then there’s simply driving to a f%@king location and dropping something off. Only the workers at UPS could make it seem so difficult....

There are difficult jobs and then there’s simply driving to a f%@king location and dropping something off. Only the workers at UPS could make it seem so difficult.

 – About 2 weeks ago.

UPS I'm still waiting for my kids medication that was supposed to be here Thursday! No scan besides"May be delayed due to severe weather". Uhhh "maybe"??? I'd say its severely...

UPS I'm still waiting for my kids medication that was supposed to be here Thursday! No scan besides"May be delayed due to severe weather". Uhhh "maybe"??? I'd say its severely f%@king delayed or lost at this point. Instead of helping I get "Pending delivery date"??? Wtf is pending?? You mean w all your sophisticated logistics info you cant tell me when a pkg from Florida to NJ will arrive after its already 3 days late?? Give me a f%@king break UPS. Just admit its f%@king lost so I can get insurance to send a new one, through FEDEX! I've f%@king had it. "Check back tomorrow for updated delivery date " for 3 f%@king days?? There was a storm, ok, but everything here is fine now and I cant imagine how that could delay 3++ days. Stop f%@king with people's lives UPS!

 – About 2 weeks ago.

Oh now come on. We all know they are a lot worse than this. But wait why should they care, and they don’t, they have monopolize the business. Package too heavy today, wait till tomorrow. Don’t...

Oh now come on. We all know they are a lot worse than this. But wait why should they care, and they don’t, they have monopolize the business. Package too heavy today, wait till tomorrow. Don’t feel like driving out of the way, wait til tomorrow. Package too far in the back of the truck, wait till tomorrow. Starting to rain for a few minutes, wait til tomorrow. What does tomorrow mean one day, two days, a week, who knows because the tracker means nothing.

 – About 2 weeks ago.

So twice their year, UPS has had a "Delay" on time sensitive packages where they seeming sent it to Ontario, CA instead of Oakland, CA because.... "close enough"? I don't get why...

So twice their year, UPS has had a "Delay" on time sensitive packages where they seeming sent it to Ontario, CA instead of Oakland, CA because.... "close enough"? I don't get why it gets stuck in the Ontario hub for a week when that happens instead of fast tracked somehow. They also lost two $500 baseball bats and my father-in-law's new iPhone. It got to the point that I paid extra to have FedEx ship a pitching machine to me rather than risk UPS.

 – About 2 weeks ago.

Last 3/4 packages I received were damaged! One was double boxed and crushed, one looked like an accordion and the last from apple was cut open to see what was inside! UPS sucks! To add insult to...

Last 3/4 packages I received were damaged! One was double boxed and crushed, one looked like an accordion and the last from apple was cut open to see what was inside! UPS sucks! To add insult to injury you can’t all to anyone to file damage claim it must be done online! Go figure!

 – About 2 weeks ago.

Okey, so here it is. First you buy a thing online and pay for the shipping and everything. Then it says that they are shipping the thing with UPS and you just know that "Okey, here comes 2 more...

Okey, so here it is. First you buy a thing online and pay for the shipping and everything. Then it says that they are shipping the thing with UPS and you just know that "Okey, here comes 2 more things i have to pay for". I bought a shirt online and pay for shipping and everything. Gets the shirt 2 weeks after it was supposed to be delivered, and 2 days later get a invoice from UPS asking me to pay for they services and shipping inside of my country? IT COSTR ME MORE MONEY TO PAY THEM THEN THE f%@kING SHIRT! AND THE SHIRT WAS 120 DOLLARS I MIND YOU!

 – About 2 weeks ago.

I used to love and trust UPS. Idk if it's just me, but in NE USA UPS has majorly declined in last few months. I get medical supplies regularly through then and we went from about 98% on time to...

I used to love and trust UPS. Idk if it's just me, but in NE USA UPS has majorly declined in last few months. I get medical supplies regularly through then and we went from about 98% on time to literally 0% on time within last month. I understand that there are storms and theres a bad cold going around but how can it now take 6++ days from Florida to NJ?? Used to be a 3 day trek, now I'm lucky if its here within the week. I just woke up to find my childs meds that were on track to arrive today are now "delayed due to severe weather". Ok but can you at least tell me where they currently are? No. When I can expect them now? No. And it's a long weekend to boot. Ups idk what you are doing differently but it sucks and you need to get your shit together. Florida is a 14 hr drive from my home. Even with all the stops and the weather, you're telling me with your unparalleled network that you cant get a pkg from Fl to NJ in 7 days??? Wtf ups?? You lost me. I dont know who I'll use now but this is bullshit and I can't take the anxiety of it. My child NEEDS her meds and what used to be a 3 day process is now consistently 7+. Its awful when people are relying on you for the health and you just get less and less reliable and you wait until the very last second to notify. Had I known this yesterday I'd have placed an overnight order, but no as of 11:40 last night the meds were coming today. Then I wake up to SURPRISE!! No meds today and we don't know when you'll get them bc we won't tell you where they even are currently. Really ups??? Really?? f%@k you. No more, uh uh

 – About 3 weeks ago.

Why is every package that I receive from UPS so filthy AF? I literally have to unpack all of these shipments in my garage wearing gloves so I don’t get that gross black dusty nastiness all over my...

Why is every package that I receive from UPS so filthy AF? I literally have to unpack all of these shipments in my garage wearing gloves so I don’t get that gross black dusty nastiness all over my hands, clothes and my house. The Amazon white plastic mailing sleeves are always completely covered in dark filth EVERY TIME they deliver them to me. Is it dust? Is it mud? Is it worn off black rubber from conveyor belts when they sort them? Do they never clean their delivery trucks? Is it all of the above? ???????????

CLEAN YO SHIT UP, ya filthy bastards.
Seriously so tired of that gross shit.
WTF??? ????

 – About 3 weeks ago.

I ordered a package from Sweden and was supposed to receive it today. My wife is scheduled for a c-section tomorrow and since nobody would be home around the time of delivery I asked the international...

I ordered a package from Sweden and was supposed to receive it today. My wife is scheduled for a c-section tomorrow and since nobody would be home around the time of delivery I asked the international department to keep it at its location in my towns warehouse. They told me there was no way it could be kept at that location and that is not a pickup location. They told me it would have to go to a town 45mins away to be picked up. The location it would be at can only be picked up at 6pm. I had to call out from work and miss a day of pay before my vacation starts to drive out there by 6pm. When I arrived they told me it was in the warehouse in my home town "that I couldn't pick up at" and informed me packages could be picked up there. Conveniently that location closes at 6pm and I drove 45min for absolutely nothing because ups employees are completely useless. Now I'm out of gas, a full day of pay, and I have no package. I am going to be with my wife in the hospital after our kid is born while she heals, so I hope these idiots can hold my package that I paid $50 Shipping on.

 – About 3 weeks ago.

Bro I ordered printer ink and a loft bed mother fûckers said I wasn’t home left a dam piece of paper saying “we missed you” eat my a$$ ups I was home and they didn’t even ring the doorbell or...

Bro I ordered printer ink and a loft bed mother fûckers said I wasn’t home left a dam piece of paper saying “we missed you” eat my a$$ ups I was home and they didn’t even ring the doorbell or do jack shìt they didn’t call me ring the doorbell nothing it’s almost like the employees just pull up and stick a paper suck my dìck ups ima use fedex if possible

 – About 3 weeks ago.

UPS f%@king SUCKS. Took off full day of work to receive 2nd Day Air package with signature required. Supposed to be delivered by 7P and per the “UPS Map” the driver has been sitting in the same...

UPS f%@king SUCKS. Took off full day of work to receive 2nd Day Air package with signature required. Supposed to be delivered by 7P and per the “UPS Map” the driver has been sitting in the same spot for over an hour. I typically will not use any Company who ships merchandise via UPS but I had no choice for this one. I have avoided UPS for quite some time and now I will also be avoiding the Company who shipped my purchase using them.

 – About 3 weeks ago.

Waiting all day at the front door for this asshat. He drives by. I have electricians here waiting for all of our stuff so they can work. I’m waving my arms. He drives past. Ten minutes later get a...

Waiting all day at the front door for this asshat. He drives by. I have electricians here waiting for all of our stuff so they can work. I’m waving my arms. He drives past. Ten minutes later get a notice that he delivered it to me. I call UPS and they explain to me that I have it wrong…he said he delivered it to me. The whole gig is delivering it to the right address! I said call the guy and find out where he dropped it off! It’s under investigation they say. Ugh.

 – About 3 weeks ago.

Every package from ups is absolutely f%@king demolished. Like the delivery guy must be literally jumping on them in the truck. And this is for every package I have ever gotten from them....

Every package from ups is absolutely f%@king demolished. Like the delivery guy must be literally jumping on them in the truck. And this is for every package I have ever gotten from them.

 – About 3 weeks ago.

I live in the middle of a city and UPS leaves my packages outside of my building without even using the call box to try to be let into the lobby. I have had close to ten packages stolen because of...

I live in the middle of a city and UPS leaves my packages outside of my building without even using the call box to try to be let into the lobby. I have had close to ten packages stolen because of this (poor Ulta, they’ve had to replace so much…seriously, Ulta, stop using UPS!).
I’ve recently been trying to get through with a claim which was initially made extremely difficult because they didn’t even have the correct sender. And then, maybe it’s for the best since it appears their staff is incompetent, I can’t get anywhere on the phone…I haven’t been able to speak to a real person at UPS about any of this at all.
UPS is, without a doubt, the worst shipping company out there and I will never use or recommend UPS. DOWN WITH UPS!

 – About 3 weeks ago.

delivery "attempted", re-routed several days later to different dropoff point halfway across town eat my ass...

delivery "attempted", re-routed several days later to different dropoff point halfway across town eat my ass

 – About 3 weeks ago.

UPS f%@king SUCKS because they CONSISTANTLY lose my packages. this one time i had a very important bike frame on the way and it got lost for a f%@kING WEEK!!!!! they told me they pulled it off the...

UPS f%@king SUCKS because they CONSISTANTLY lose my packages. this one time i had a very important bike frame on the way and it got lost for a f%@kING WEEK!!!!! they told me they pulled it off the truck and to come to the locations by the got damn AIRPORT IN PORTLAND at a specific time and i can get my frame, well person at the counter told me they have 0 idea where the frame is, i drove 40 f%@king miles to pick it up!!! had to make teh same trip 2 days later! now fast forward, i got a race frame supposed to be here 2 days ago and guess what THE SAME PROBLEM. "check back tomorrow for an updated delivery date" SUCK MY f%@kING ASS ITS 2 DAYS LATE AND UPS HAS DROVE BY EVERY DAY

 – About 3 weeks ago.

You guys are all assholes! There's nobody good in the world. You're all fake as F!

Your son in law might of had an affair and you're all righteous but you verbally or...

You guys are all assholes! There's nobody good in the world. You're all fake as F!

Your son in law might of had an affair and you're all righteous but you verbally or physically beat down your spouse.

Your neighbor hates you but your neighbor is sleeping with a 16-year old kid.

Your son is gay and you banish him from society, Yet, you beat off to lesbian videos.

You're all sinners, you're all fake.

You're all pieces of S!

 – About 3 weeks ago.

I have been involved in logistics for over 40 years.....UPS you are the WORST!!!! Your Delivery PEOPLE that are the "face" of your company have to deal with your Management Incompetence!!!...

I have been involved in logistics for over 40 years.....UPS you are the WORST!!!! Your Delivery PEOPLE that are the "face" of your company have to deal with your Management Incompetence!!! You have to be the WORST company to work for because you do not realize how much your policies and practices DO NOT work in the real world and effect your front line staff who have to deal with YOUR disconnect with the real world. I have spent 25 years in the Military Logistics and another 15 plus years in the private sector......I will just say that when you guys chose "BROWN"......Its decribe YOUR service to the Letter!!!! Signed, Never to use Your Service Again!!!

 – About 3 weeks ago.

FIRST the UPS website said my package will be arriving two days again at the end of day THEN that got delayed... THEN I had to call yesterday to have my address changed BUT while calling I had to...

FIRST the UPS website said my package will be arriving two days again at the end of day THEN that got delayed... THEN I had to call yesterday to have my address changed BUT while calling I had to repeat my address twice and they repeated twice back to me and EVEN PROMISED me that my address will arrive today BUT now they claim the address is wrong and it might be delayed another day :)))))))))))))))

 – About 3 weeks ago.

Package was supposed to be here yesterday, it didn't even depart it's origin facility until I called them....
Now it's stuck in Alaska, a day after it was supposed to arrive...

Package was supposed to be here yesterday, it didn't even depart it's origin facility until I called them....
Now it's stuck in Alaska, a day after it was supposed to arrive

 – About 3 weeks ago.

Why doesn't this site have an Amazon.com Sucks sound off board.

I see the major carriers except USPS have sound off boards along with a few airlines & cell providers.

How...

Why doesn't this site have an Amazon.com Sucks sound off board.

I see the major carriers except USPS have sound off boards along with a few airlines & cell providers.

How do other major players skate from being scrutinized?

(To see the others, click on the top left corner where the three bars are located)

 – About 3 weeks ago.

UPS sucks, because after I paid the business extra money to expedite the production and shipping of their product to me and then paid UPS the extra $5.99 to redirect the package to a nearby UPS store,...

UPS sucks, because after I paid the business extra money to expedite the production and shipping of their product to me and then paid UPS the extra $5.99 to redirect the package to a nearby UPS store, so it would not be stolen from my lobby, it is now way late, because the UPS store wouldn’t take the package from the driver as promised to me, because if a store has accepted more packages that have been retired than they want, they can refuse delivery. Then, the package goes back to the UPS sorting center and I get an update saying, “Exception, Needs Attention”, which is like an engine idiot light that says there is a problem, but doesn’t say what the problem is and doesn’t say who is supposed to take action and what kind of action to take to correct the problem.
So, I go to track the package and it says that the driver was unable to deliver the package and that UPS is trying to contact me for another delivery destination. No one has contacted me! So, I call the dreaded UPS customer service line and have a terrible time getting past their idiotic and obstructing computer virtual assistant to finally get a human being on the phone. That person told me not to worry, because the tracking says it’s on the way. 2 days later, no package and no attempt to contact me, so I call the customer service line again and go round and round with the computer and can’t get through. I ended up yelling f%@k UPS and later the same day, I got a refund on my credit card statement for $5.99. So, they do know what I said and beyond the refund for work they did not do, I still don’t have my package and don’t know when or if I will ever get it. So, the business has agreed to send me another order for free and I’ll just have it delivered to my lobby and hope it does get stolen. The bottom line is that there is not the needed cooperation between the UPS delivery system and the independently owned UPS stores and no one wants to help the poor schmucky customer who is charged for service by UPS and doesn’t get the service and doesn’t get the package. f%@k UPS!!!

 – About 3 weeks ago.

Package destroyed, insanely difficult voice system to get through to talk to a real person, off shore customer support, long phone wait times.

Basically they just don't care and...

Package destroyed, insanely difficult voice system to get through to talk to a real person, off shore customer support, long phone wait times.

Basically they just don't care and there is no competition.

Half of them are unaware of how they work with Amazon and the dynamics there.

Off shore language barriers make it so much more fun!

 – About 3 weeks ago.

my wife is a home dialysis patient, normally the dialysis supplier handle all the shipping internally and the deliver to us regularly, occasionally some product don't make it on the same truck so...

my wife is a home dialysis patient, normally the dialysis supplier handle all the shipping internally and the deliver to us regularly, occasionally some product don't make it on the same truck so they resort to using UPS.

a good 80% of the time, UPS deliver the medical supplies damaged or dirty or worse yet in a unmarked box (non manufacture box) which means it the box was distorted so bad that they swapped it.

all oh which is understandable if the issue happens once or twice, but this is a recurring issue that have become the standard rather then the alternative.

but UPS is half of the problem, my issue is also with sender that constantly using UPS as I made my case very clearly and sent photos of the conditions that the products arrive at.
and yet it falls on def ears, at this point in time we are beginning to consider going with a completly new dialyses system just so we can avoid UPS.
not before doing some research and see what backup carrier they use of course.

 – About 4 weeks ago.

I pay exorbitant shipping costs to ups. And one day when I have an appointment and can’t be there to receive a package, I try to have it dropped at the ups store. I find out that I have to pay...

I pay exorbitant shipping costs to ups. And one day when I have an appointment and can’t be there to receive a package, I try to have it dropped at the ups store. I find out that I have to pay a fee for that. f%@k you ups.

 – About 4 weeks ago.

I am just reiterating what many have experienced with delivery (not related to the actual walk-in service) AND UPS is the absolute worst courier any vendor could ever use. If I could give double...

I am just reiterating what many have experienced with delivery (not related to the actual walk-in service) AND UPS is the absolute worst courier any vendor could ever use. If I could give double negative stars I would. I basically have a 50/50 chance of getting my packages. There is literally ONE driver I can always count on, he is AMAZING and always within the timeframe listed for delivery and if it's not him I am pretty much screwed.

Unfortunately not much will change until vendors stop using them for shipping. The answer from the main UPS customer service line is always the same, "Oh we are so sorry, we'll have someone contact you from the local office." and that never happens. The best case scenario is when it is just late and it arrives the next day delivered by the aforementioned one reliable driver they have for my area. The worst case is when it indicates a package was delivered (left at front door), because that means it's lost somewhere in the freaking Bermuda Triangle! When that happens the answer is always, "You'll have to contact the vendor, we are unable to locate your package. The driver does not recall where exactly it was dropped off." A couple of months ago they literally lost a 100 pound piece of gym equipment that cost $2000! Basically their stance is, we have insurance and we aren't even going to look for your package.

Because of COVID I don't really have the option to buy everything in person and I have all kinds of projects going on at any given time in addition to just everyday household needs, so I get deliveries pretty much everyday and unfortunately the majority of those are sent via UPS. It really says something that I now look forward to packages being delivered by the USPS and ONTRAC.

-------------------------------------------------------------------------------------------------------

UPDATE:

In a single day I was on the phone with UPS for a combined total of almost THREE HOURS, mostly with their national customer service complaint department (waited on hold for 1.5 hours to speak with a supervisor) and then with an actual person who was at the Oakland, CA, Lake Merritt location that delivers to my area. The local dispatcher that I spoke with listened to my rant and seemed genuinely concerned with my issues, but unfortunately four months later I am still experiencing the same problems.

-------------------------------------------------------------------------------------------------------

UPDATE:

AND here we go again!!! Another incorrect delivery attempt AND this time the driver decided without my consent to transfer my package to a "location for pick up." This is what it has come to? You do not even know whether a person has the means to and/or is physically able to travel to a pickup location and you just decide for them without any communication whatsoever???? The vendor paid for the service to send the package to my HOME not to a drop off location where I then have to travel to to pickup. You now want me to complete your job because apparently you cannot properly do your job and deliver packages to the ONE AND ONLY BUILDING on my street...that's right there is no other address/building on my street but mine. AND apparently we only get to have the one driver that is perfectly reliable, yes there is ONLY ONE UPS driver that delivers my packages as expected...ONE!

 – About 4 weeks ago.

I have been home from work sick all day. Usually UPS is in my neighborhood around the time i’m home for lunch (10:30). It just so happens that the day i’m home, sick, and waiting for a...

I have been home from work sick all day. Usually UPS is in my neighborhood around the time i’m home for lunch (10:30). It just so happens that the day i’m home, sick, and waiting for a package they can’t show up on time😐 fml

 – About 4 weeks ago.

CAN NOT GET A HUMAN AT ALL IN CUSTOMER SERVICE!!!...

CAN NOT GET A HUMAN AT ALL IN CUSTOMER SERVICE!!!

 – About 4 weeks ago.

Ever notice that almost all the UPS drivers are male & as soon as the first female CEO is hired in UPS's 115+ history. They put cameras in the cab? ...

Ever notice that almost all the UPS drivers are male & as soon as the first female CEO is hired in UPS's 115+ history. They put cameras in the cab?

 – About 4 weeks ago.

UPS should go out of business. It sells a service - timely and secure delivery -- which it does not and cannot deliver.

Not only does it bungle the task, it loses track of the goods with...

UPS should go out of business. It sells a service - timely and secure delivery -- which it does not and cannot deliver.

Not only does it bungle the task, it loses track of the goods with which it is entrusted.

Amazon does excellent work in its order fulfillment -- clear through to secure and prompt delivery. How UPS got involved in my Amazon transaction, I'll never know.

Amazon is announcing its enhancement of its delivery vehicles. Perhaps this will be the long steel spike through UPS's heart.

 – About 4 weeks ago.

Well where do I start, first off a couple years ago UPS driver kept always driving in my yard and getting close to Alma plant has flowers and trees and broke every single one of my wind chimes that I...

Well where do I start, first off a couple years ago UPS driver kept always driving in my yard and getting close to Alma plant has flowers and trees and broke every single one of my wind chimes that I had hanging up then I've had UPS driver run over my main water line in my front yard. Driveway remind you when he got out of his truck walk to the back scene he had a water fountain flow shooting about 6 ft over his truck of water he looked around and apparently he didn't see me at the end of my house sitting there looking at him shocked and amazed at what just happened but since he didn't see me he jumped in his truck and hauled tail so I was chasing them what the heck you got to help me fix this problem something then when I called to complain and tell them that he could at least come back and help me fix because I'm trying to turn my water off and I get swarmed by fire ants but the supervisor and everybody perceives to tell me that there was no UPS driver in my yard that day or nothing else and called me a liar so finally I had to go to the local store and get the supervisor of the dude itself and show him the video the dude came out here look at the broke busted pipe that we had to fix because if we didn't we just sit two weeks without water before anybody came out here told us when we got the water bill to send it to them they would cover the water bill because yeah we pay for our water in this big long 25 foot water spicket think he's got shooting up on the middle of at my yard and we was never compensated for that bill even when we turned it in then this year for about eight months straight I had an issue with a driver just randomly pulling down halfway in my driveway and just parking when somebody would go out to see what he was doing or try to ask him what was going on if we could help him what the issue was he would take off it was like he was running from us he was parking and where he then sometimes he was parking in the middle of the yard not even in the driveway sometimes but in the yard behind some Woods like he was trying to hide from somebody or something well it took about twice of him having quote on quote packages of mine sitting in my driveway parking hiding run from us and failed to deliver my package one time even put that he couldn't find the address at 8 something at night so it took me a total of four months of calling UPS to finally get somebody to take me serious to call me back to inform them to find out because it my eight year old daughter was beginning to freak out thinking that this UPS man is here going to hurt her or somebody here and she just felt unsafe on her own property but it's driver man who refused to do any kind of explaining so it was wrong to that I had to threatening them with a policeman to sit in my driveway and wait on this man to come back in my driveway and I would have him locked up while driving UPS truck the freaking my daughter out for stalking for harassment come to find out they lost my package and dude was using my yard to rearrange his truck okay that's fine and dandy but if he would have just spoke to people and told somebody that's what was going on the nervousness wouldn't have even been there at all and it would have been taking that far here we are not even 2 months later and I have a package that was due yesterday and quote was next-day service now it was received at 6:25 left the facility at 6:39 return back to facility at 7:08 out for delivery at 9:35 a.m. out for delivery again at 10:45 a.m. then bam 845 a carrier delay and then 848 they say he can't find my address and let me not forget that the following day right before that he was in my yard delivering a package just fine knew where he was at knew where to find my driveway at every time that I go on my shipment history and it's done like that it's when they lose it and they don't want to admit to their faults but yet that's the whole thing with everybody I am fed up with this and how UPS treats me when I call this morning to find out why nobody had called me back I was informed how

 – About 1 Month ago.

[url=https://prozmk.ru/novosti/postavka-konstruktsiy-metallokarkasa-torgovo-razvlekatelnogo-kompleksa-veshki-moskovskoy-oblasti/]www.prozmk.ru[/url]
...

[url=https://prozmk.ru/novosti/postavka-konstruktsiy-metallokarkasa-torgovo-razvlekatelnogo-kompleksa-veshki-moskovskoy-oblasti/]www.prozmk.ru[/url]

 – About 1 Month ago.

Delivery time to my residence was great. Only problem is they will only deliver between 11a and 3p. I work for a living and am not home during that time. Tried to change to pick up at ups store 30...

Delivery time to my residence was great. Only problem is they will only deliver between 11a and 3p. I work for a living and am not home during that time. Tried to change to pick up at ups store 30 miles from my house but after a dozen call was finally routed to an actual person. That person immediately transferred me to a Pakistan dude I could not understand (and he could not understand me). Finally gave up. If I order from someone and they only use ups I will order from someone else.

 – About 1 Month ago.

I wanted to create a return shipping label, *WHILE I WAS ALREADY LOGGED INTO MY UPS ACCOUNT*, UPS won't let me do that without creating an ADDITIONAL UPS billing account. Why have one account with...

I wanted to create a return shipping label, *WHILE I WAS ALREADY LOGGED INTO MY UPS ACCOUNT*, UPS won't let me do that without creating an ADDITIONAL UPS billing account. Why have one account with UPS when you can have multiple accounts for no reason?! So I create this second account required, go back through the hassle of searching for creating a return label because their site is shit, and put my new second UPS account's number in for getting this package shipped back to me and guess what?! Error: 80191 Can't do shit after creating this second account. I call UPS and they said "Oh you have to wait 24 hours before you can use an account ." WTF! WHY? It literally wouldn't let me just enter in CC info to pay for this shit so I had to create a second account and now that account isn't even valid because some desk monkey somewhere has to enter it manually or some shit? Why even have an online computer system at all if none of it equates to real time data entry, or even same day data entry? Jesus Christ what is wrong with this company. It's 2021.

 – About 1 Month ago.

I have a package coming from US and I got a notification that they need an export invoice. Now on their website I can't find it where to submit and their Virtual Assistant on call and chat are...

I have a package coming from US and I got a notification that they need an export invoice. Now on their website I can't find it where to submit and their Virtual Assistant on call and chat are useless. They don't let me connect to an agent to find a email address to submit it.

 – About 1 Month ago.

Had to return a defective TV with a broken DVD player. Shipped with UPS and when it arrived we got an email saying they couldn't replace our TV because the warranty doesn't cover "giant...

Had to return a defective TV with a broken DVD player. Shipped with UPS and when it arrived we got an email saying they couldn't replace our TV because the warranty doesn't cover "giant holes in the screen" and we didn't report physical damage. Turns out someone at UPS ran it through with a forklift (box and all) and still delivered it. Then when we tried to sort it out, they blamed us and said that's how it was when they picked it up. We had to convince them that we don't own a forklift before they would pay out the insurance.

 – About 1 Month ago.

My "2 day shipping" left on Friday and is scheduled for the following Friday? Why even offer it if you refuse to move that fast?...

My "2 day shipping" left on Friday and is scheduled for the following Friday? Why even offer it if you refuse to move that fast?

 – About 1 Month ago.

UPS doesn't have my address in their system and I live on a major road. My neighbors on either side get theirs, and if a UPS truck comes to my house, it's for the house in the alley behind me....

UPS doesn't have my address in their system and I live on a major road. My neighbors on either side get theirs, and if a UPS truck comes to my house, it's for the house in the alley behind me. But my packages get taken to the post office and take an extra day (on top of the already late delivery) to get to me.

 – About 1 Month ago.

Shipment promised August 10. Then changed to the 11th, then the 13th. I am in Alabama, the package was still in Alaska in the 13th. Re-scheduled for a Saturday delivery. It is 6:35 on Saturday,...

Shipment promised August 10. Then changed to the 11th, then the 13th. I am in Alabama, the package was still in Alaska in the 13th. Re-scheduled for a Saturday delivery. It is 6:35 on Saturday, and my new computer is still stuck in UPS Hell.

 – About 1 Month ago.

I had a package that was to be delivered to laguna Park TX, come to find out, the driver left it at a front door in Des Moines IA! That's a pretty damn far discrepancy, now I'm arguing with a...

I had a package that was to be delivered to laguna Park TX, come to find out, the driver left it at a front door in Des Moines IA! That's a pretty damn far discrepancy, now I'm arguing with a third party seller on Amazon saying it was delivered, so...

 – About 1 Month ago.

Package is sitting in the city hub, but they won't deliver it early because they said it does not qualify for Saturday delivery, that it will arrive 3 days later instead. Not sure why it take...

Package is sitting in the city hub, but they won't deliver it early because they said it does not qualify for Saturday delivery, that it will arrive 3 days later instead. Not sure why it take more than one day to deliver it to a address that is in the same city. So here I am waiting an extra 3 days for no reason whatsoever. infuriating!

 – About 1 Month ago.

Had a delivery scheduled for today.

Was on the phone with them yesterday, asked them to make sure that the driver calls me so that I could come down and meet them. I was promised (after...

Had a delivery scheduled for today.

Was on the phone with them yesterday, asked them to make sure that the driver calls me so that I could come down and meet them. I was promised (after 25 minutes - they had to enter the information into two separate systems) that the driver should call me.

Was home almost all day - no calls. When checking the delivery status I was met with "The receiver was not available at the time of the final delivery attempt".

Called them and asked them to use a pickup point for the next attempt, since this was obviously not working. Furthermore, it was the second time this has happened. They said that it was carelessness on the driver's part, and it was bad. I agreed fully and explained that I would never use UPS for my own deliveries.

 – About 1 Month ago.

They "attempted to deliver" by not knocking at all. I know, I was home. Now my package is on its way to an access point and *I* have to go pick it up. Wtf is the point?...

They "attempted to deliver" by not knocking at all. I know, I was home. Now my package is on its way to an access point and *I* have to go pick it up. Wtf is the point?

 – About 1 Month ago.

Still waiting for a macbook everyday they update it with a new estimated delivery day....

Still waiting for a macbook everyday they update it with a new estimated delivery day.

 – About 1 Month ago.

Apparently on truck yesterday, not delivered, now seems to be lost, customer service says never got on truck yesterday or today. According to tracking has been sitting in my city for 3business days....

Apparently on truck yesterday, not delivered, now seems to be lost, customer service says never got on truck yesterday or today. According to tracking has been sitting in my city for 3business days.

 – About 1 Month ago.

Their drivers can't read house numbers and they blame everything known to man for their lousy service....

Their drivers can't read house numbers and they blame everything known to man for their lousy service.

 – About 1 Month ago.

My package has been stuck in Alaska for the past 5 days with tracking showing "on the way." The first delivery date came and went. The second delivery date came and went. I awoke today to see...

My package has been stuck in Alaska for the past 5 days with tracking showing "on the way." The first delivery date came and went. The second delivery date came and went. I awoke today to see "Check back tomorrow for an updated delivery date" on the desktop version of the tracker and "information unavailable" in the mobile app. I had two other packages arrive from FedEx at the same time and they arrived early with no problem. You would imagine that after this many years that they would improve their tracking so they don't butcher deliveries like this, but I guess I underestimated how garbage UPS is. Hope the Polar Bears and Reindeer are having fun with my package.

 – About 1 Month ago.

KATHMANDU

I never realized there was an 'h' in there.

I've spelled it wrong.

So your question is about blogs, yet it almost seems like you really...

KATHMANDU

I never realized there was an 'h' in there.

I've spelled it wrong.

So your question is about blogs, yet it almost seems like you really came for us to search clone yeti coolers.

 – About 1 Month ago.

Hello fantastic website! Does runnjng a blog like this take a massivee amount work?
I have very little knowledge of computer programming
but I had been hoping to start my own blog soon....

Hello fantastic website! Does runnjng a blog like this take a massivee amount work?
I have very little knowledge of computer programming
but I had been hoping to start my own blog soon. Anyways,
if you have aany suggestions or techniques for new blog owners please
share. I know this is off topic nevertheless I juswt wanted to
ask. Cheers!
Yeti clone coolers site floating cooler

 – About 1 Month ago.

My package supposedly was delivered into the USPS system on Aug 4th after leaving Carrollton, TX on the 2nd! But USPS doesn't have/hasn't scanned the item into their system. BEEN IN TOWN...

My package supposedly was delivered into the USPS system on Aug 4th after leaving Carrollton, TX on the 2nd! But USPS doesn't have/hasn't scanned the item into their system. BEEN IN TOWN SINCE AUGUST 4th AND HAS NOT BEEN DELIVERED TO ME.

Of course, no one is taking responsibility. It has been in my city since the 4th yet not delivered!!!!

 – About 1 Month ago.

Sit out some icy water bottles on the day you're expecting delivery. It's hot, it's smokey.

Remember UPS drivers delivery during this pandemic are heroes. ...

Sit out some icy water bottles on the day you're expecting delivery. It's hot, it's smokey.

Remember UPS drivers delivery during this pandemic are heroes.

 – About 1 Month ago.

UPS sucks!!! They have the worst customer service and left me on hold for a supervisor for almost an hour and never checked in to let me know the status. I had to eventually hang up and call back to...

UPS sucks!!! They have the worst customer service and left me on hold for a supervisor for almost an hour and never checked in to let me know the status. I had to eventually hang up and call back to get someone new to help me because I would’ve been on hold forever by the customer service agent who never checked on me. Worst customer service ever!!!

 – About 1 Month ago.

Ordered two packages, sent from Spain to ... Spain. Pay for 48hr delivery, its now 3 days. One tracking code says its still due for delivery yesterday at 10am, obviously not true and no excuses when...

Ordered two packages, sent from Spain to ... Spain. Pay for 48hr delivery, its now 3 days. One tracking code says its still due for delivery yesterday at 10am, obviously not true and no excuses when we phone, "it will arrive next business day"... next business day for UPS could be any time? The other package they sent to Portugal. Oops, there was a mistake. Okay so when do we get the package? "Oh we can't give you a timeline"... so 48hr service is whenever the f*ck?

UPS are the worst

 – About 1 Month ago.

I believe a lot of the complaints here on time in transit is the shipper(s) has not handed the package off to UPS.

At Amazon under your orders if you don't see a tracking number or...

I believe a lot of the complaints here on time in transit is the shipper(s) has not handed the package off to UPS.

At Amazon under your orders if you don't see a tracking number or if you do and only the label was created, That means UPS doesn't have it in their system yet. In that case your complaint is with Amazon or their 3rd Party seller.

Make sure UPS actually has the shipment before you claim it's days late.

 – About 1 Month ago.

My package has been out for delivery for 2 days. I called to ask customer service and all they did was change the shipment progress to its on the way. It’s been 20 min away from my address for...

My package has been out for delivery for 2 days. I called to ask customer service and all they did was change the shipment progress to its on the way. It’s been 20 min away from my address for 2 days now.

 – About 1 Month ago.

Since no replies I will put this commenter below it their place.

Aug 8, 2021 – About 2 days ago.
I was out of town and they got a UPS delivery. Didn't realize he was at...

Since no replies I will put this commenter below it their place.

Aug 8, 2021 – About 2 days ago.
I was out of town and they got a UPS delivery. Didn't realize he was at door when I opened the front door. No mask... said isn't masks a state requirement or UPS requirement? He said he doesn't wear one and is not vaccinated either.
Answer:
This is about slow, failed, or stolen deliveries and damaged packages. This sits is not about your low i.q. simpleton mindset.


I could care less about YOUR personal or political beliefs. You do what you want. Yet, don't drag your diseased ass to my door about YOUR FREEDOMS!
Answer:
If you just said "You do what you want" then why mention you don't care? That is called being illogical. Also you make assumptions of matter you lack knowledge of. You also display a guilty until proven guilty mental block.


Even though this wasn't my house. These folks have an elderly there and grandchildren. It's more than just being selfish.
Answer:
Not your house? Need not even begin to comment on this.

We need to start severely fining these clowns for breaking the law!
Answer:
Its clear that you are but a bot account. Thanks for showing us your agenda. I would say for you to get a clue, wake up, stop worshiping your t.v. news report gods. But such actions are only capable from a human and not a bot. And bot, where is this law you type about?

Get jabbed your freaks! You won't grow a third eye. Be responsible for a change. You need a major ass whooping is what you really need.
Answer:
Again, you clearly have tilted your bot hand in showing your agenda. Tell your coder to try a more subtle method. Tell your coder its best to keep on topic when distributing bots in forms and comment sections.

 – About 1 Month ago.

At the top of this page it says it all. Most complaints are from CA a.k.a. California. Why am I not surprised. I can go on about UPS but in short you will see the reason a domain like ups-sucks...

At the top of this page it says it all. Most complaints are from CA a.k.a. California. Why am I not surprised. I can go on about UPS but in short you will see the reason a domain like ups-sucks exist. Truth.

I order damn there ever day online. Something comes delivered more regularly than the Sun shine. 99.9999% of this time UPS is not the carrier. Well, I ordered a high value item in the past week. I hate placing orders for something that is not same day or next day but no choice sense not every available for such anywhere. What do you know, got an email from UPS about the item shipping. Son of a bitch I yell out. I know from that point a bunch of bullshit was going down. Why why why did it had to be UPS. Item is but 46 miles away from me in CA. Sat there for a day. NO ATTEMPT AT ALL TO MOVE CLOSER. Next day got email from UPS saying will be delivered. Time can and time passed. NO DELIVERY. Next day go email form UPS to check back tomorrow. What? Why tomorrow. Why no attempt to driver to my place and deliver? Yep, another day goes by and still at the first UPS center 46 miles from me. An now another day goes by. Day after that I see the tracking shows item moved to another center that is actually 60 miles away from the first center. My house is 46 miles from the first center. Waste of time and distance in any universe. Don't care what universe you look at that dumbness from. My package AGAIN sits at this second center 20 miles from my house. 20 measly tinny piece of horse dung miles and it still sat. STILL SAT. What were they doing with my package? Did it break and they were reassembling the molecules one orbital shell at a time? At time of typing this comment, its now 34 minutes away from another so called time of arrival.

Who wants to be I wait another day on top of already pointlessly waited days for no damn reason?

 – About 1 Month ago.

Spent the entire day waiting around for a package that was "out for delivery" today. It's now almost 7 PM and the stupid map shows the driver back at the hub in Downtown. Please don't...

Spent the entire day waiting around for a package that was "out for delivery" today. It's now almost 7 PM and the stupid map shows the driver back at the hub in Downtown. Please don't tell me my package will be delivered today if it won't be, there are plenty of better ways for me to spend my time than just sitting at home waiting so I can sign for a package.

 – About 1 Month ago.

I get prescribed a narcotic, and usually get it over nighted with UPS. Last time, My medicine was nowhere. Absolutely nowhere. I filed a claim. A couple days later it showed up on my neighbors porch,...

I get prescribed a narcotic, and usually get it over nighted with UPS. Last time, My medicine was nowhere. Absolutely nowhere. I filed a claim. A couple days later it showed up on my neighbors porch, opened. What a f%@king coincidence?? So I literally had to buy surveillance camera’s. It’s crazy because I do live in a bad area, there are a lot of poor, lost souls walking around self medicating and never once have any of them tried to steal from my porch or my house. It’s sad when you live in an area that’s been plagued with addiction and you have to get cameras for the mail man. Now I have to wait over a week for my medication to have it sent through the regular mail because I don’t trust UPS, not even with 4 surveillance cameras outside. And through all of that, I tried over and over to talk to someone and nobody even responded to my claim. Well, now I have cameras. And won’t go through UPS. Thanks UPS!

 – About 1 Month ago.

Don’t trust UPS with international shipping.

We left a cell phone in Spain by mistake. Our daughter paid UPS $47 for two day shipping to the US 0n July 14th. Phone never...

Don’t trust UPS with international shipping.

We left a cell phone in Spain by mistake. Our daughter paid UPS $47 for two day shipping to the US 0n July 14th. Phone never arrived. UPS’s response over the last 3+ weeks have ranged from incompetent to dismissive and cruel. They (Kim, Gus, Wendy and Bictor) even said Brexit was to blame. We formally requested an investigation on July 27. They responded that it “may take up to 8 days to reach a resolution.” It’s been longer. While the within 8 day resolution was an unequivocal commitment, now they are saying that it will take even longer with no indication as to how long. Still no phone, no refund, no explanation, no resolution. Hard to imagine worse customer service.

 – About 1 Month ago.

Delivered???????
Oh look in the bushes or on a neighbors porch,no f%@koff and deliver my shit to the correct address not wherever you think looks good ...

Delivered???????
Oh look in the bushes or on a neighbors porch,no f%@koff and deliver my shit to the correct address not wherever you think looks good

 – About 1 Month ago.

f%@k YOU CarolTome ...

f%@k YOU CarolTome

 – About 1 Month ago.

I was out of town and they got a UPS delivery. Didn't realize he was at door when I opened the front door. No mask... said isn't masks a state requirement or UPS requirement? He said he...

I was out of town and they got a UPS delivery. Didn't realize he was at door when I opened the front door. No mask... said isn't masks a state requirement or UPS requirement? He said he doesn't wear one and is not vaccinated either.

I could care less about YOUR personal or political beliefs. You do what you want. Yet, don't drag your diseased ass to my door about YOUR FREEDOMS!

Even though this wasn't my house. These folks have an elderly there and grandchildren. It's more than just being selfish.

We need to start severely fining these clowns for breaking the law!

Get jabbed your freaks! You won't grow a third eye. Be responsible for a change. You need a major ass whooping is what you really need.

 – About 1 Month ago.

Accidentally bought some shitty shoes on ebay. Piece of shit seller waited 3 days before denying my instant cancellation request and shipping anyways. Now i was going to return them but the jackass...

Accidentally bought some shitty shoes on ebay. Piece of shit seller waited 3 days before denying my instant cancellation request and shipping anyways. Now i was going to return them but the jackass ups person put them on the door of my apartment and they got stolen. We have a designated f%@king place for mail at my complex with steel lockers and shit. f%@king lazy assholes

 – About 1 Month ago.

2nd day air?!? More like 4 day air. May as well have shipped ground. Idiots. ...

2nd day air?!? More like 4 day air. May as well have shipped ground. Idiots.

 – About 1 Month ago.

Consistently fails to deliver Amazon packages without signature. Amazon DOES NOT REQUIRE SIGNATURE. EVER. This is drivers making shit up.

Cannot speak to a human in customer service...

Consistently fails to deliver Amazon packages without signature. Amazon DOES NOT REQUIRE SIGNATURE. EVER. This is drivers making shit up.

Cannot speak to a human in customer service without reciting a 16 digit tracking number. Been promised call backs on five separate occasions now.

To frost this cake of retarded dumbshittery, there were five other Amazon packages at my door including a pair of $900 diamond earrings. What did the UPS clowneass decide needed a signature?

Puppy pads. Literally paper for my dog to shit on.

So sick of this terrible company.

 – About 1 Month ago.

UPS drivers average 48-52 hours a week. At $39 x 40 hours x 52 weeks. That equals $81,000 straight time. Then factoring in their overtime at say the low end of 8 hours a week. That's $24,000. $58...

UPS drivers average 48-52 hours a week. At $39 x 40 hours x 52 weeks. That equals $81,000 straight time. Then factoring in their overtime at say the low end of 8 hours a week. That's $24,000. $58 x 8 hours x 52 weeks.

So as an average. UPS drivers with 5-years in or more make $105,000 a year. Some make more, some less if they take days off. Roughly though, figure $105,000.

That's nationwide. Next time you see your UPS guy or girl. Ask them;

Do you really make 6-figures a year?

 – About 1 Month ago.

Time sensitive package was almost a week late because it sat 4 hours away for 5 days before moving again. They were just like "Oopsie we made a f%@kiwucki womp womp. Ridiculous....

Time sensitive package was almost a week late because it sat 4 hours away for 5 days before moving again. They were just like "Oopsie we made a f%@kiwucki womp womp. Ridiculous.

 – About 1 Month ago.

UPS just got a $1.23 an hour raise. Most drivers are now around $39 an hour.

You would think they'd deliver before 5pm. I understand it's the company and not the driver that...

UPS just got a $1.23 an hour raise. Most drivers are now around $39 an hour.

You would think they'd deliver before 5pm. I understand it's the company and not the driver that dispatches them at the station with so much work.

Yet, why pay $58 over time?

You hear over & over that companies are starving for people to apply. Hard for me to believe this when a person in just a few short years can make $41 or $61.50 OT by the time 4-years is up.

They have the applicants. They need to expand. No deliveries after 5:00pm other than Xmas.

It's almost as if a girl runs the show that's never delivered a package in her life.

 – About 1 Month ago.

My fiance got something from bestbuy and kept default delivery option and luckily she got fed ex. Her package arrived at 8AM THE NEXT DAY... absolutely incredible. Here is the real comedy...I ordered...

My fiance got something from bestbuy and kept default delivery option and luckily she got fed ex. Her package arrived at 8AM THE NEXT DAY... absolutely incredible. Here is the real comedy...I ordered my package a day before my fiance default delivery just as her and they went with who? Well I'm here so you guessed it..... UPS! Fiance ordered Sunday morning received Wednesday morning.... truly impressive. I ordered Saturday out for delivery Tuesday and I'm typing this on a wednesday(:

 – About 1 Month ago.

That great feeling of purchasing something for yourself and just the excitement of receiving updates and seeing the package come so close and finally that beautiful second to last update you receive...

That great feeling of purchasing something for yourself and just the excitement of receiving updates and seeing the package come so close and finally that beautiful second to last update you receive "out for delivery"..... but thats it.... that's all you get.... your excitement fades as concern begins to set in. It's remarkable of how they are able to make a delightful occasion and turn it into annoyance and you are not really excited anymore.

 – About 2 months ago.

My package delivery was delayed by a week ONE DAY before it was scheduled to arrive at my doorstep. To add further insult, it seems my package is staying in one place. f%@k UPS as a staff, company,...

My package delivery was delayed by a week ONE DAY before it was scheduled to arrive at my doorstep. To add further insult, it seems my package is staying in one place. f%@k UPS as a staff, company, and as a motherf%@kin' crew!
And if you wanna be down with UPS, then f%@k you too!

 – About 2 months ago.

No accountability, no consistency. We may deliver your package at 11:00am or at 11:00PM. Or we might just not deliver you package at all and you will have to take a day off and go to our only service...

No accountability, no consistency. We may deliver your package at 11:00am or at 11:00PM. Or we might just not deliver you package at all and you will have to take a day off and go to our only service counter that opens from 10:00am to 6:00pm. You know normal working hours. Ohhh and forget about picking up your package on the weekends we are not open.

 – About 2 months ago.

Still waiting on a package. Said it was out for delivery on Saturday and never arrived. Now it’s Monday and was out for delivery again, but now it says check back tomorrow for updated delivery...

Still waiting on a package. Said it was out for delivery on Saturday and never arrived. Now it’s Monday and was out for delivery again, but now it says check back tomorrow for updated delivery date. It’s not even 7pm yet! Why would they not deliver it?? Never ordering from a company again if they use UPS as their delivery provider.

 – About 2 months ago.

Halfway across the country in 2 days. Then spends the next 5 days floating around the neighborhood?

I think Ups is fudging the tracking info. I don't believe my package has been...

Halfway across the country in 2 days. Then spends the next 5 days floating around the neighborhood?

I think Ups is fudging the tracking info. I don't believe my package has been floating around the neighborhood, "out for delivery" all this time I've been waiting. Why would it get scanned 4 times in one hour if it's been "out for delivery" for 4 days? Are the employees playing games with my mail?

I keep ruining plans thinking I'll get this part any hour now, because IT SAYS IT'S OUT FOR DELIVERY. I'm fine if you guys are slow but don't lie about it and make me change my plans!

 – About 2 months ago.

They say they attempted delivery but failed, staying home 24/7 practically and never had a knock on the door. Not even a we missed you note on the door. Yet they say they did. These carriers...

They say they attempted delivery but failed, staying home 24/7 practically and never had a knock on the door. Not even a we missed you note on the door. Yet they say they did. These carriers don't care to try to find your door. If they don't feel like it, they just input that they attempted a delivery. It's time to boycott UPS. Never use them ever again in my life and I'll be sure to make sure that I tell everybody in my circle to never use ups.

 – About 2 months ago.

UPS SUCKS!!!!----...

UPS SUCKS!!!!----

 – About 2 months ago.

They told me the address i typed doesn't exist but it's the same address they have delivered to before. So now my package is being held for no reason....

They told me the address i typed doesn't exist but it's the same address they have delivered to before. So now my package is being held for no reason.

 – About 2 months ago.

They called back just to hang up on me. They don't care ...

They called back just to hang up on me. They don't care

 – About 2 months ago.

UPS has begun having only 2 days that they deliver in my neighborhood. Often times I get a delivery date, then it's "rescheduled" to one of the 2 days they actually deliver where I live...

UPS has begun having only 2 days that they deliver in my neighborhood. Often times I get a delivery date, then it's "rescheduled" to one of the 2 days they actually deliver where I live in W Texas. We've seen this over and over so it's not an anomoly either. They have actually reduced the routes for some reason or other in my area. They used to deliver on time most of the time. Now, rarely do we get packages by the promised delivery date. Sometimes it's up to 4 days late getting to us especially around weekends. And no we don't expect delivery on weekends but it is frustrating to await a package or schedule one of us to be home for a delivery then have it snuffed out mid-morning with a message stating delivery has been rescheduled for up to 3 days later. This is particularly an issue where there are perishables being stored on those brown trucks for days. Those brown wagons are akin to baking ovens during warmer months. We've measured package temps of meds at over 120 degrees F on more than one occasion. And UPS doesn't care. Complaints fall on deaf ears with them. They merely transfer your call to various places then generally just hang up. UPS is a satanic agent of greed and corruption. What was once a reliable shipping provider has now become a lot less desirable. I wish more companies would switch to the other option. At least their trucks are white and cooler inside.

 – About 2 months ago.

UPS promises to deliver parcel in 3-5 days. You pay a lot of money for expedited shipping. But after a week of a travel parcel made just 90km out of 10500km. And if you call them they just don't...

UPS promises to deliver parcel in 3-5 days. You pay a lot of money for expedited shipping. But after a week of a travel parcel made just 90km out of 10500km. And if you call them they just don't give a shit about you, your parcel and false advertising. Yes you might hear other complaining about DHL and FedEx high brokerage fees but they are so much better and most important they deliver in time most of the time . In my case 90% of the parcels i get through the UPS got into problems most often they are delivered much later i would say you need to multiple their promises by 3 to get a more accurate estimate delivery time.

 – About 2 months ago.

Ups suck so bad. They lost $5000 worth of my stock, not one of them made an effort to reconcile. My company has adapted contingency to create failsafe because they suck...

Ups suck so bad. They lost $5000 worth of my stock, not one of them made an effort to reconcile. My company has adapted contingency to create failsafe because they suck

 – About 2 months ago.

“out for delivery at 9 am” it’s been 12 hours where is my package...

“out for delivery at 9 am” it’s been 12 hours where is my package

 – About 2 months ago.

UPS sucks because you can't actually talk to a human regarding shipping when you need to ...

UPS sucks because you can't actually talk to a human regarding shipping when you need to

 – About 2 months ago.

Not delivered because the address was not complete but the day before they did leave a notice slip in my mail box...

Not delivered because the address was not complete but the day before they did leave a notice slip in my mail box

 – About 2 months ago.

Delivered..............but to the wrong location....

Delivered..............but to the wrong location.

 – About 2 months ago.

If shippers insist on signature required and UPS refuses more than one delivery attempt then both better be happy with packages sitting around and having to get sent back. I'd rather place a...

If shippers insist on signature required and UPS refuses more than one delivery attempt then both better be happy with packages sitting around and having to get sent back. I'd rather place a another order for the same item than drive past three other UPS Access points to get to the random one where my package is.

 – About 2 months ago.

My engagement ring is being shipped by UPS. Yesterday it was supposed to arrive but didn’t so I thought “ok no big deal”, and shipping was rearranged for today. I get off work...

My engagement ring is being shipped by UPS. Yesterday it was supposed to arrive but didn’t so I thought “ok no big deal”, and shipping was rearranged for today. I get off work today, and as I am pulling into my complex I see UPS leaving. However, there is NO PACKAGE. My fiancé was home and the whole time, so it wasn’t due to no one being here. I call the “customer service”. I had to do this 10 times before they would put me on with an agent, kept getting “oh you wanna do this, well we can’t connect you to an agent for that”. I finally speak to someone and they say my address can not receive the delivery. I confirm my address with them and she says “well new drivers sometimes can’t find addresses and will decide not to drop it off”. W T F. She says that they will schedule for “urgent redelivery” and to “expect a call shortly”. Well, two hours later and nothing. At this point, I may just have to grab it from the facility that is 45 minutes away if I ever want to get my package. UPS f%@king SUCKS.

 – About 2 months ago.

Had a package huge box dropped at my house today. Wasn’t my package at all. Not even addressed to my town left alone my street. Called ups customer service. Which just kept hanging up on me. So...

Had a package huge box dropped at my house today. Wasn’t my package at all. Not even addressed to my town left alone my street. Called ups customer service. Which just kept hanging up on me. So got ahold of the ups store closest to me. They actually were helpful. But they don’t have trucks to send out and pick up Miss delivered, so they gave me the number to the warehouse. Called the warehouse and was told to drive the package to the nearest ups store (30 miles). I explained that I don’t work for ups and this package isn’t my responsibility. It definitely shouldn’t cost me fuel and time. The guy on the line actually laughed about it. So, to prevent someone else from being screwed I went and delivered it (20 miles). Now I’m going to spend the time to invoice ups for the time and mileage.

 – About 2 months ago.

Why even F’n bother to use this piece hot monkey $hit of a company. I have ordered a bowling ball. It was supposed to be here 4 days ago coming from Ohio to Ca. It stated it was at the hub in...

Why even F’n bother to use this piece hot monkey $hit of a company. I have ordered a bowling ball. It was supposed to be here 4 days ago coming from Ohio to Ca. It stated it was at the hub in my city for four f’n days. How the fux it is North Carolina all of a sudden. Than 2 days later it says out for delivery but some freaking miracle I got a rep and they said it’s not on the truck even though it says out for delivery. That $hit still haven’t showed up.

 – About 2 months ago.

UPS driver makes up his own rules an wants a signature when the shipper does not require one. I filed a complaint and the shipper filed a complaint also. I refused to sign and told him to send it...

UPS driver makes up his own rules an wants a signature when the shipper does not require one. I filed a complaint and the shipper filed a complaint also. I refused to sign and told him to send it back. The company immediately sent a replacement with FEDEX. Leave a signature release form that is accepted by some drivers and ignored by others. Scheduled for delivery on the 23rd when I was home and refused to honor the signature release form and refused delivery on the 26th.

Tired of these ignorant worthless excuses for delivery drivers. Would love to see this shit hole company go under.

 – About 2 months ago.

UPS is full of thieves. They driver stole a 1,080 package. He scanned the package to say “delivered” ultimately it was there and I know my client is not lying because purchased with me...

UPS is full of thieves. They driver stole a 1,080 package. He scanned the package to say “delivered” ultimately it was there and I know my client is not lying because purchased with me plenty of times. UPS still “investigating” and their fat ass employee stated she didn’t care that the driver stole my package. What a pathetic ass company. All I got to say legal action will be taken if I do not get my $1,073 back.

 – About 2 months ago.

I shipped a large container (42 lbs.) from Key West, FL to MI and it never made it. They claim it arrived in Ohio with no contents and they discarded the empty container. It was a large heavy duty...

I shipped a large container (42 lbs.) from Key West, FL to MI and it never made it. They claim it arrived in Ohio with no contents and they discarded the empty container. It was a large heavy duty plastic tub from HD, black with a yellow lid. The lid was bolted on. This contained all the personal property of my boyfriend of 8 years that I was sending to his 13 yr. old son. They were both the same size. It contained all his clothing and personal items. It also had his ID, birth certificate, etc. All of his prized possessions were in it. How can nobody notice stuff falling out of a container? How can nobody care? How did nobody notice? I have not been contacted, only learned it from detailed tracking info. Dealing with his death was hard enough, but this is devastating. They should send messages back to all the places the package has been and search for this property. It is not merchandise that can be replaced. It is all priceless to me and to his son. UPS sucks so bad. I never would have believed they were this incompetent. I hate UPS with a passion and will never do business with them again. I curse UPS and would use every swear word in several languages to describe their stupidity, incompetence and worthlessness if I could. Death to UPS.

 – About 2 months ago.

This is why we need Amazon, to over take the weak. They think they are the leaders (ups), let the truth shine. bring down UPS!!!!!...

This is why we need Amazon, to over take the weak. They think they are the leaders (ups), let the truth shine. bring down UPS!!!!!

 – About 2 months ago.

UPS expensive but now they can hardly guarantee delivery? Late deliveries, delivery date changes for no reason, customer service is a waist of time. you are paying UPS for the chance of getting a...

UPS expensive but now they can hardly guarantee delivery? Late deliveries, delivery date changes for no reason, customer service is a waist of time. you are paying UPS for the chance of getting a package maybe delivered on time. USPS on the other hand is almost always late with no guarantee and is basically free. so... why pay UPS for late deliveries if USPS can do it for free? these companies have been established for some time now but still cant seem to get their S**t together for some reason. how is that even possible?

 – About 2 months ago.

UPS lost two of my last three packages. The one they DIDN'T lose was a $2200 saxophone that they left at the end of my driveway by the mailbox.
...

UPS lost two of my last three packages. The one they DIDN'T lose was a $2200 saxophone that they left at the end of my driveway by the mailbox.

 – About 2 months ago.

UPS is the WORST.
It’s a good 8-10 times now that I’ve had to deal with them.
Why bother allowing customers to send a note to the driver to say, for example, “leave...

UPS is the WORST.
It’s a good 8-10 times now that I’ve had to deal with them.
Why bother allowing customers to send a note to the driver to say, for example, “leave my package at the back door”. When the lazy-ass drivers not once have done anything but drop packages on my front porch, where they’re promptly f%@king stolen.
These pos drivers don’t give a flying f%@k.

f%@k you, UPS. f%@k you.

 – About 2 months ago.

UPS Management can all EAT FAT DICKS
YOU LAZY SUM BITCHES...

UPS Management can all EAT FAT DICKS
YOU LAZY SUM BITCHES

 – About 2 months ago.

UPS delivered a couch in TWO PACKAGES. It was BROKEN. Amazon would not let me print a label but advised UPS WOULD. They came with one label, then wouldn’t take the return because it...

UPS delivered a couch in TWO PACKAGES. It was BROKEN. Amazon would not let me print a label but advised UPS WOULD. They came with one label, then wouldn’t take the return because it didn’t have two labels. We had to cancel the return and do it all over again, then wait A WHOLE OTHER DAY FOR UPS TO SHOW UP FOR THE RETURN SO WE COULD GET OUR MONEY BACK. UPS SUCKS SO BAD!!!!!!

 – About 2 months ago.

i bought some shoes 2 days ago and i bought NEXT DAY SHIPPING NEXT DAY SHIPPING ! YES I SAID IT f%@kING TWICE. yesterday i see “still in transit” pissed me off but i know ups work hard so...

i bought some shoes 2 days ago and i bought NEXT DAY SHIPPING NEXT DAY SHIPPING ! YES I SAID IT f%@kING TWICE. yesterday i see “still in transit” pissed me off but i know ups work hard so i tried my best to not say anything. TODAY COMES AND NOW THEY WANNA SAY THAT MY PACKAGE IS DELAYED

 – About 2 months ago.

I sell a package to my buyer. I keep my end of the bargain! Wrap it securely and drop it off at UPS & get a receipt! So then it just falls off the face of the earth! This is the second one in a short...

I sell a package to my buyer. I keep my end of the bargain! Wrap it securely and drop it off at UPS & get a receipt! So then it just falls off the face of the earth! This is the second one in a short amount of time that just disappears! But the worst part is trying to get help on the phone or on line! I got shifted to 5 different departments within 10 minutes & got ZERO help! I could go on & on about what a bullshit organization this is! They want you to give up! That’s their goal!

 – About 2 months ago.

UPS SUCKS!!! I have been waiting for my shipment all day long and nothing its almodt 5 oclock..i tracked it they said it would be here before noon and nothing! Most likely it will come tomorrow to...

UPS SUCKS!!! I have been waiting for my shipment all day long and nothing its almodt 5 oclock..i tracked it they said it would be here before noon and nothing! Most likely it will come tomorrow to late for me and I will need to send the item back!

 – About 2 months ago.

They were apparently "out for delivery" today and were expected to arrive around 7PM. Then a little rain comes, and they say "We missed you" (even though they never showed up) and...

They were apparently "out for delivery" today and were expected to arrive around 7PM. Then a little rain comes, and they say "We missed you" (even though they never showed up) and reschedule the date to tomorrow??! F*** UPS and their lazy ass drivers.

 – About 2 months ago.

There was a typo on my package changing a 2 into a 5. UPS is claiming the package was delivered... They are claiming to have delivered to an address that doesn't exist....

There was a typo on my package changing a 2 into a 5. UPS is claiming the package was delivered... They are claiming to have delivered to an address that doesn't exist.

 – About 2 months ago.

I ordered a card table from eBay two weeks ago. It was marked "delivered" today - left on the porch outside my condo building. I checked and it's not there so it was evidently stolen or...

I ordered a card table from eBay two weeks ago. It was marked "delivered" today - left on the porch outside my condo building. I checked and it's not there so it was evidently stolen or perhaps UPS was lying. I tried to start a claim with UPS on its website, but it refused to uldn't recognize my username, email address or password and after three unsuccessful tries, I'm locked out. I complained on UPS' Facebook page and the person responding asked for my tracking number, which I supplied. They she said it was an Amazon tracking number (which was given to me via a UPS tracking email) and that's why I couldn't start a claim. I've been boycotting Amazon since 2012! She referred me back to eBay. The seller is in Vietnam so who knows when I'll get a response. I asked the eBay seller to cancel my order and send me a refund. I will never order anything again that is to be delivered by UPS, a dishonest and incompentent garbage company!

 – About 2 months ago.

I paid 51 dollars for 1 2 day took 5 days.. Now i order from same place Saturday now they say it will be the 26th.. Ill never use ups again. 9 days thats not acceptable!!! Get your shit together ups!...

I paid 51 dollars for 1 2 day took 5 days.. Now i order from same place Saturday now they say it will be the 26th.. Ill never use ups again. 9 days thats not acceptable!!! Get your shit together ups!

 – About 2 months ago.

Paid for 2 day express shipping from China, currently at 6 days, still no package. Talk to customer service, and somehow it's not their fault because reasons. Can I get a refund? Nope, since...

Paid for 2 day express shipping from China, currently at 6 days, still no package. Talk to customer service, and somehow it's not their fault because reasons. Can I get a refund? Nope, since it's not their fault, I get nothing and will have to like it.

 – About 2 months ago.

If I see another “check back tomorrow for an updated delivery date” crap one more time…AGEKJFHWJDB
IVE BEEN CHECKING BACK THE NEXT DAY FOR IDK HOW MANY DAYS AND THAT SHIT DONT...

If I see another “check back tomorrow for an updated delivery date” crap one more time…AGEKJFHWJDB
IVE BEEN CHECKING BACK THE NEXT DAY FOR IDK HOW MANY DAYS AND THAT SHIT DONT CHANGE
y u lie like dat f%@kers

 – About 2 months ago.

UPS Stands for: "Unreliable Pieces Of Sh*#t".
Delivered a $3000 guitar to neighbor's house who is a meth head thief! Then they say package was delivered.
I complained. The...

UPS Stands for: "Unreliable Pieces Of Sh*#t".
Delivered a $3000 guitar to neighbor's house who is a meth head thief! Then they say package was delivered.
I complained. The next package was crushed beyond belief! Retaliation for complaining? You know it. Next package
Delayed by days. If you are a company that uses UPS you will never see another purchase from me. In fact I ask everyone to BOYCOTT any company who chooses to use UPS as a shipping partner. They lie, scam, cheat and steal from people who work hard for their money. Unlike they do!

 – About 2 months ago.

Seriously they SUCK!!!!!! PAY ALL THIS EXTRA MONEY ONLY TO HAVE IT SAY IT'S BEING DELIVERED TODAY AND THEN, AT THE LAST MINUTE STATUS CHANGES TO "CHECK BACK TOMORROW FOR UPDATED DELIVERY...

Seriously they SUCK!!!!!! PAY ALL THIS EXTRA MONEY ONLY TO HAVE IT SAY IT'S BEING DELIVERED TODAY AND THEN, AT THE LAST MINUTE STATUS CHANGES TO "CHECK BACK TOMORROW FOR UPDATED DELIVERY DATE"!! WHY THE f%@k IS THIS ACCEPTABLE TO THEM WHEN I SHELLED OUT EXTRA MONEY FOR OVER f%@kING NIGHT! THEIR CUSTOMER SERVICE SUCKS SACK TOO. NONE OF THEM GIVE DECENT ANSWERS,. HUGE WAIT TIMES(TO MAKE SURE YOU DON'T MAKE DELIVERY CUT OFF TIME), PLUS THEY DELIVER TO COMPLETELY INCORRECT LOCATION S FORCING US TO USE THEIR USELESS ACCESS POINTS WHICH HAVE HORRIBLE HOURS AND/OR HAVE THE WORST SERVICE IMAGINABLE!! PLEASE STOP USING THIS HORRIBLE SHIPPING SERVICE!!

 – About 2 months ago.

Two separate packages from two different vendors were supposed to arrive yesterday, and neither did. The one from Amazon is MIA and the other one that was upgraded to "overnight" is now going...

Two separate packages from two different vendors were supposed to arrive yesterday, and neither did. The one from Amazon is MIA and the other one that was upgraded to "overnight" is now going to be Monday. Is UPS actually still in business with practices such as these? They shouldn't!

 – About 2 months ago.

Inmates running the penitentiary
What a bunch of *bleep*...

Inmates running the penitentiary
What a bunch of *bleep*

 – About 2 months ago.

One time UPS was supposed to deliver a package and said that they tried to deliver it and lied because they did not try I was watching like a hawk all day that day waiting for that package they never...

One time UPS was supposed to deliver a package and said that they tried to deliver it and lied because they did not try I was watching like a hawk all day that day waiting for that package they never came here they didn't even drive by my house so it's my fault

 – About 2 months ago.

I'm so glad I found this site you suck UPS you suck you suck you suck you suck you suck you suck you suck suck suck suck suck suck suck suck suck...

I'm so glad I found this site you suck UPS you suck you suck you suck you suck you suck you suck you suck suck suck suck suck suck suck suck suck

 – About 2 months ago.

In my town UPS seems to do okay until it gets to my town and then the package gets stuck here for 5 days whether there's holidays or not it's going to happen Right now there's absolutely...

In my town UPS seems to do okay until it gets to my town and then the package gets stuck here for 5 days whether there's holidays or not it's going to happen Right now there's absolutely nothing going on It finally gets to my town and the estimated delivery date is now 3 days away no other delivery service does this All the other ones if it gets in my town I'm going to get the package that day Oh but not UPS they want to hang on to it for a little while It's just annoying can somebody please do something about UPS

 – About 2 months ago.

Ups sucks big time. They can’t do their jobs. One minute it’ll be delivered on time the next day it’s another 4 days and they won’t even let you pay them extra to get it to...

Ups sucks big time. They can’t do their jobs. One minute it’ll be delivered on time the next day it’s another 4 days and they won’t even let you pay them extra to get it to you on time once you find out that they are lazy asses that won’t work. You can’t even go pick your package yourself without a 24 hour hold on your package that’s only 1 hour away in a different city. And the people you talk to won’t help or is to stupid or lazy. If I had a company like that I would be out of business. I will do what ever I have to to not ever give ups my business and I will never give them anything but bad reviews to everyone

 – About 2 months ago.

I order medicine monthly. You can’t order until the current prescription is almost out (insurance sucks too), so I pay extra for UPS Overnight to make sure I don’t miss doses. ...

I order medicine monthly. You can’t order until the current prescription is almost out (insurance sucks too), so I pay extra for UPS Overnight to make sure I don’t miss doses. Literally HALF THE TIME it does not arrive overnight and often it turns into 3 or 4 day delivery. I’m in Texas and order from Oregon. Tracking the deliveries is maddening. Sometimes my medicine takes a field trip to Tennessee or Kentucky just for laughs. That’s AFTER it landed in Dallas, mind you. UPS sucks.

 – About 2 months ago.

Amazon--why don't you switch to FedEx or someone else?
Dropped off a package (got receipt) 4 days ago and no movement yet! ...

Amazon--why don't you switch to FedEx or someone else?
Dropped off a package (got receipt) 4 days ago and no movement yet!

 – About 2 months ago.

Sat at home all day waiting for a package from Amazon delivering via UPS. It's literally a children's toy; an electronic virtual pet, no batteries.
Saw a UPS truck go through the route...

Sat at home all day waiting for a package from Amazon delivering via UPS. It's literally a children's toy; an electronic virtual pet, no batteries.
Saw a UPS truck go through the route it usually would when coming to my area, under an hour before delivery times stop. Never saw it again. Then they had the audacity to say they missed me and that delivery was attempted (it was not, I was looking out for trucks the entire time) when in reality they didn't bother.
This package was already delayed and now I need to wait another day for a box with a stupid toy in it to get to me because nobody seemed to want to do their jobs.

 – About 2 months ago.

I’m guessing the U in UPS stands for Unreliable. Been waiting on two packages. One, sent from California has talent almost a month, and has been sitting in my city for over a week. Went to the...

I’m guessing the U in UPS stands for Unreliable. Been waiting on two packages. One, sent from California has talent almost a month, and has been sitting in my city for over a week. Went to the UPD station and they have no idea where it is. The second, also sent from California was supposed to be delivered today, and it’s been sitting in Portland due to severe weather. What severe weather? I guess when it was in f%@king Roseburg you should’ve sent it to Medford, and not f%@king Portland, you f%@king ass clowns!

 – About 2 months ago.

Initially delayed an extra day, cause why not… not a single tracking update in 5 days. Finally get a tracking update and an hour later, delayed again for ‘train derailment’. Find...

Initially delayed an extra day, cause why not… not a single tracking update in 5 days. Finally get a tracking update and an hour later, delayed again for ‘train derailment’. Find that hard to believe. Deliver my shit you lazy f%@ks

 – About 2 months ago.

UPS sucks, will never use them again. Shopping something important overnight, been lost for a week, can’t talk with anyone. Screw UPS...

UPS sucks, will never use them again. Shopping something important overnight, been lost for a week, can’t talk with anyone. Screw UPS

 – About 2 months ago.

UPS is garbage...fix your tracking and stop with the delays you trash bags!...

UPS is garbage...fix your tracking and stop with the delays you trash bags!

 – About 2 months ago.

Very expensive f%@king package and it’s been sitting in another city for 8 f%@king days. The tracking status hasn’t moved one bit so wtf is going on. Are they stealing or just lounging...

Very expensive f%@king package and it’s been sitting in another city for 8 f%@king days. The tracking status hasn’t moved one bit so wtf is going on. Are they stealing or just lounging around

 – About 2 months ago.

This is insanity. Such a stupid service ! Useless !!! My parcel was shipped 14 days ago and it hasn't moved an inch in 13 days. Statuses are also stupid in that they don't explain exactly what...

This is insanity. Such a stupid service ! Useless !!! My parcel was shipped 14 days ago and it hasn't moved an inch in 13 days. Statuses are also stupid in that they don't explain exactly what the problem is. We should sue these bastards !

 – About 2 months ago.

G D UPS must stand for Untrustable Parcel Sucks. For DAYS there has been NO UPDATE on where my packages are AT when I search the tracking number! Both of the sends swear they were shipped DAYS AGO,...

G D UPS must stand for Untrustable Parcel Sucks. For DAYS there has been NO UPDATE on where my packages are AT when I search the tracking number! Both of the sends swear they were shipped DAYS AGO, yet Untrustable Parcel Sucks STILL SHOWS only "a label has been created"!

When you call them it is IMPOSSIBLE to talk to any HUMAN BEING! Push 0 and all Untrustable Parcel Sucks does is hangup on you! I will never use UPS every again if I am paying for the shipping! Hear that UPS Management AHoles??

 – About 2 months ago.

UPS tracking is horrible. My package shows only the last place it has been scanned. In the last 72 hours it has gone from China to California back to China then turned around and went to Alaska and...

UPS tracking is horrible. My package shows only the last place it has been scanned. In the last 72 hours it has gone from China to California back to China then turned around and went to Alaska and now it’s in Tennessee. I only know this cause I kept logging back in to track it since I have to sign for it before someone else sees their gift. I will now be requesting not to ship my packages through this company due to their inferior tracking system. USPS has caught up and passed them by miles in the shipping biz

 – About 2 months ago.

UPS sucks big time. My package was schedule to arrive today instead they switch the date for tomorrow using the excuse the no one was home. But they never show up today, i was home all day waiting . I...

UPS sucks big time. My package was schedule to arrive today instead they switch the date for tomorrow using the excuse the no one was home. But they never show up today, i was home all day waiting . I took the day off from work just to receive the package. I am effing mad because now i have to miss work again tomorrow just to see if they show up tomorrow.

 – About 2 months ago.

I have ordered from Canada twice via UPS. The first time I ordered a set of car wheels valued at $2500, and insured them at $2500. UPS shipped them across the country by accident. Then shipped them...

I have ordered from Canada twice via UPS. The first time I ordered a set of car wheels valued at $2500, and insured them at $2500. UPS shipped them across the country by accident. Then shipped them back to me, so it took much longer than expected, and since they are heavy (Rim with tire) they were slamming them together every time they were unloaded/loaded putting dents all over each rim and every rim. They ruined my wheels, and after sending over 20 follow-up emails they never gave me a dime to pay for the damage.

I had pictures of before shipping, after shipping, inbox, out of box, to UPS it didn't matter.

I'm still battling with my second order from Canada to the US. I imported a bike frame, the seller paid the UPS fee's, then charged me. UPS then once delivered charged me a extra import tax paid on the spot. Later on UPS then sends me yet another bill for $174 dollars along with a late fee. I couldn't find anything online to troubleshoot where the mystery fee's are coming from, after waiting forever on the phone I still can't get ahold of anyone.

Everytime I have to deal with UPS I hate them more.

 – About 2 months ago.

I’ve told UPS this person doesn’t live here anymore, and they sent 3 more of his packages to my door. The most recent one was redelivered to me twice! When I went back to the UPS store,...

I’ve told UPS this person doesn’t live here anymore, and they sent 3 more of his packages to my door. The most recent one was redelivered to me twice! When I went back to the UPS store, the guy yelled at me, saying “I’m just a franchise, all I can do is send it back to headquarters!” So he gives ME the HQ phone number, and I can’t get a representative. I HATE UPS!!!

 – About 2 months ago.

f%@k UPS. Lost my package two times in a row. They just mark it delivered regardless. Are they stupid or stealing? Left at mailroom my ass. f%@k this shit why are these online shops still using this...

f%@k UPS. Lost my package two times in a row. They just mark it delivered regardless. Are they stupid or stealing? Left at mailroom my ass. f%@k this shit why are these online shops still using this piece of shit delivery

 – About 2 months ago.

I loooveee how UPS will let a package sit In there center for 3 days 45 min from my address. Watch the ups guys drive by everyday but they really can't throw my package on the truck? f%@k YOU UPS...

I loooveee how UPS will let a package sit In there center for 3 days 45 min from my address. Watch the ups guys drive by everyday but they really can't throw my package on the truck? f%@k YOU UPS YOU ARE GARBAGE! Why does Amazon still do business with those clowns. They are literally slower than USPS

 – About 2 months ago.

Tonight, my delivery did not arrive. Big surprise. It is in the hands of UPS. This is the second delivery in a row they couldn't be bothered with delivery on time, or even on the right day. Last...

Tonight, my delivery did not arrive. Big surprise. It is in the hands of UPS. This is the second delivery in a row they couldn't be bothered with delivery on time, or even on the right day. Last time, just a few weeks ago, I was supposed to get my package by 7 pm on a Friday. Well, 7 came and went with no package. Updated information said address was wrong. That was a total lie, as I confirmed my address with the seller and when I finally got the package, 3 days later, it had the original label and my address was correct. This time, it's a Saturday evening and no package. Bet I get the same BS excuse as last time.

Funny thing is, I see UPS trucks delivering on my street at least twice a day. Yet, they can't seem to deliver to my house. Incompetent @#$%!?'s

 – About 2 months ago.

I swear. I will stop shopping with some online vendors if they’re going to do me dirty with delivery by UPS. I have never been so incredibly frustrated with a company IN MY LIFE. The first two...

I swear. I will stop shopping with some online vendors if they’re going to do me dirty with delivery by UPS. I have never been so incredibly frustrated with a company IN MY LIFE. The first two (separate) instances, they delivered my packages to the wrong address. But this time, they left their first attempt notice on my door at 6am, and when I went back to check on the updated delivery, the notice read “check back tomorrow for a delivery date”. This notice was on my account for 3 DAYS. I finally found a phone number to call to figure how I could get my package before I left for my trip, turns out it was at a ups facility the whole time but all the was across town? Asked if I could pick it up, of course she says no. Make it make sense

 – About 2 months ago.

It took more than ten weeks(!) for a package from UK to Germany - not a single reply to any attempt to contact support apart from a lady reading faked tracking information after half an hour...

It took more than ten weeks(!) for a package from UK to Germany - not a single reply to any attempt to contact support apart from a lady reading faked tracking information after half an hour waiting... the tracking log has a long list of fake entries indicating progress. What an incredibly pain. Will never order something that gets sent by UPS any more.

 – About 2 months ago.

UPS is as bad as it gets. Just as they were trying to get even further sub level they hitched their wagon to the worst of the worst, The USPS. Now it take 7 extra days to get from Orlando to...

UPS is as bad as it gets. Just as they were trying to get even further sub level they hitched their wagon to the worst of the worst, The USPS. Now it take 7 extra days to get from Orlando to Lakeland. 40 miles.
Shit IS indeed brown.

 – About 2 months ago.

Never leaves the package inside the back porch door even though my profile states that specifically. ...

Never leaves the package inside the back porch door even though my profile states that specifically.

 – About 2 months ago.

Out for delivery for two days and has arrived at Washington three days ago and then cancel the delivery due to 'severe weather condition'... The thing is that the weather in Seattle/WA this...

Out for delivery for two days and has arrived at Washington three days ago and then cancel the delivery due to 'severe weather condition'... The thing is that the weather in Seattle/WA this week is so great. No rain, no wind, beautiful temperature and sunshine.

 – About 2 months ago.

Last October my son asked for a new Xbox series x. It took till now to obtain one from a retailer due to f ing scalpers. We decided to pay extra to set a specific date for it to arrive. We picked...

Last October my son asked for a new Xbox series x. It took till now to obtain one from a retailer due to f ing scalpers. We decided to pay extra to set a specific date for it to arrive. We picked today for our delivery date. It is 11pm and no xbox. I am so glad I didn't say anything to our son that we were able to get one and that it was arriving today. I understand sht happens. What upsets me is we paid extra for a specific day and at no point have we been notified of a delay. I want my money back is you did not fulfill our delivery request date.

 – About 2 months ago.

Driver reports "delivery attempted but no one available"...2nd delivery attempt will be made next day. I've been home all day waiting for this package that requires proof of delivery...

Driver reports "delivery attempted but no one available"...2nd delivery attempt will be made next day. I've been home all day waiting for this package that requires proof of delivery signature. Door bell rang and I opened door within 10 seconds, driver had sprinted to the truck and saw me as I was standing on the front porch. Then simply sped off. Virtual assistant on UPS site absolutely useless. Called customer service and they hung up on me I guess because I was asking too many questions about why this happened 🤬🤬🤬

 – About 2 months ago.

Always 2 days late even if I pay 2 day shipping. Says delay......

Always 2 days late even if I pay 2 day shipping. Says delay...

 – About 2 months ago.

Keeps telling me my package is due the next day, but that theres a delay. It wont tell me where it even is or nothing....

Keeps telling me my package is due the next day, but that theres a delay. It wont tell me where it even is or nothing.

 – About 2 months ago.

Driver reports "delivery attempted but business closed" while i was there the whole day, waiting by the window (camera shows absolutely no attempt). They said "will re-attempt next...

Driver reports "delivery attempted but business closed" while i was there the whole day, waiting by the window (camera shows absolutely no attempt). They said "will re-attempt next business day", didn't happen either. Tracking is totally unreliable, customer care just lies about your parcel being on the way to have you shut up and hang up. f%@k you UPS.

 – About 2 months ago.

lost my parcel had sender file a claim to locate a package lol useless company ...

lost my parcel had sender file a claim to locate a package lol useless company

 – About 2 months ago.

Hmm, the tracking changes, I get told multiple things by multiple people and my package is officially late. Who knows when I will get it, bc I can't get a refund until it is delivered. Thanks for...

Hmm, the tracking changes, I get told multiple things by multiple people and my package is officially late. Who knows when I will get it, bc I can't get a refund until it is delivered. Thanks for wasting my time and money UPS. I am done using your services. And I am going to tear into the next person that gets stuck talking to me. This is war.

 – About 2 months ago.

f%@k you UPS. My shipment was out for delivery and literally in front of my eyes, that scan disappeared and it was processed at the local center an hour before deliveries are even supposed to be done...

f%@k you UPS. My shipment was out for delivery and literally in front of my eyes, that scan disappeared and it was processed at the local center an hour before deliveries are even supposed to be done for the day. You guys SUCK.

 – About 2 months ago.

UPS leaves parcels blocking entries, mailboxes.... leaves packages in unsecured areas to damage, theft .... other.

I'm trying to be diplomatic but today's the topper....

UPS leaves parcels blocking entries, mailboxes.... leaves packages in unsecured areas to damage, theft .... other.

I'm trying to be diplomatic but today's the topper....

Again, didn't deliver to my door, come on ups knows I'm handicapped I left instructions to the district office and my account.

Plus, again the adult signature wasn't acquired.

Seriously ups? No, you're the Karen.

f%@k you, I don't like complaining... especially endlessly.

I try to be empathetic but, that runs dry when the problem is redundant for 6 months.

 – About 2 months ago.

These lousy stinking bastards do not allow you to leave specific instructions for a driver. I want to tell the driver to leave a package IN THE GARAGE, ALONG THE RIGHT SIDE WALL, BEHIND THE WHITE CAR....

These lousy stinking bastards do not allow you to leave specific instructions for a driver. I want to tell the driver to leave a package IN THE GARAGE, ALONG THE RIGHT SIDE WALL, BEHIND THE WHITE CAR. Yet all I can do is say "garage", which means it could be anywhere. Also, I do NOT want any packages left on the porch. NO. Yet I cannot do that, either.

UPS sucks. It will always suck compared to FedEx.

 – About 2 months ago.

They should be run out of business. Tracking is horrible, they know even less on the phone and another ups order, paid for overnight is in outer space. They don't even have a location....

They should be run out of business. Tracking is horrible, they know even less on the phone and another ups order, paid for overnight is in outer space. They don't even have a location.

 – About 2 months ago.

I work for a company that attends a lot of tradeshows. We've often had problems with UPS losing our booth - which is in a huge case. How you lose something that big is beyond me. One time I was...

I work for a company that attends a lot of tradeshows. We've often had problems with UPS losing our booth - which is in a huge case. How you lose something that big is beyond me. One time I was told that the booth "missed its flight." What?!? Was it in the washroom when you issued the boarding call? You mean you didn't load it on the plane. So today I'm trying to send a booth to a show. I logged in with our account and the new Website (which I dislike) has a glitch and doesn't offer paying for the shipment on our account as one of the options. It's forcing me to use PayPal or a credit card. I called customer support, who put me through to the wrong department - internal support for employees only. The person there put me through to the right department but the person there seems to have a language barrier issue and keeps thinking that I am unable to click on PayPal or credit card. I was on this call for over 40 minutes while they 'looked into' the issue. Then the call was suddenly dropped. The whole reason for calling them was to avoid the time I'd have to spend logging out, logging in again and re-entering all the address information, which I could have done several times by now. Why doesn't their website work properly in the first place? What's the point of logging in if I can't access our account for payment? Useless!! Not to mention the new lack of detail on the tracking feature. I suppose that's so you can no longer tell just how delayed your package is. UPS is not worth the time or frustration!

 – About 2 months ago.

Consistently shit service.. The only carrier that refuses to deliver directly to the front door of my apt -- instead they leave a drop off note. ...

Consistently shit service.. The only carrier that refuses to deliver directly to the front door of my apt -- instead they leave a drop off note.

 – About 2 months ago.

Look, I’ve personally known a handful of drivers.
These poor saps are sooo overworked it’s not funny.
And the pay isn’t all that great for what they do, and thhow shit...

Look, I’ve personally known a handful of drivers.
These poor saps are sooo overworked it’s not funny.
And the pay isn’t all that great for what they do, and thhow shit they have to deal with on a daily basis.
That said, I currently have a package that’s been sitting in Portland for 7 days!
WTF!
I’m about ready to drive the 300 miles to go pick it up!

 – About 2 months ago.

Useless
Pieces of
Shit

Aka UPS....

Useless
Pieces of
Shit

Aka UPS.

 – About 2 months ago.

Ive been expecting a package that was due on Saturday. Every day since it says "check tomorrow for delivery date, severe weather conditions" but the weather has been perfect from Washington to...

Ive been expecting a package that was due on Saturday. Every day since it says "check tomorrow for delivery date, severe weather conditions" but the weather has been perfect from Washington to California. This has happened RIGHT after I called to complain about my last package not getting here which makes me feel like its on purpose. It hasnt moved in days.

Ive also had my mail opened by UPS before.

 – About 3 months ago.

I was expecting a delivery I had to sign for so I stayed home. The delivery driver came to my house but did NOT knock or ring the bell! They just left the notice on the door. Since it’s a...

I was expecting a delivery I had to sign for so I stayed home. The delivery driver came to my house but did NOT knock or ring the bell! They just left the notice on the door. Since it’s a Saturday and July 4th is on Monday, I can’t get my package until Tuesday! All because the moron didn’t knock or ring the bell. UPS sucks!

 – About 3 months ago.

Why provide an estimated delivery date at all if you are always going to be late anyway? UPS SUCKS!...

Why provide an estimated delivery date at all if you are always going to be late anyway? UPS SUCKS!

 – About 3 months ago.

I ordered an 8' outdoor shade from Amazon for my screened in porch. For some reason, Amazon sent me three shades for the price of one. Being honest, I contacted Amazon and they sent me a return...

I ordered an 8' outdoor shade from Amazon for my screened in porch. For some reason, Amazon sent me three shades for the price of one. Being honest, I contacted Amazon and they sent me a return shipping label for the two extra shades. I placed them in the original shipping box, sealed it up, removed/blotted out all the original labels on the box, affixed the new return label, and took the box (over 8' long and a foot wide!) to my local UPS Store. They logged it in and gave me a receipt and I left. I called Amazon to let them know.

Within three days, the package had not moved form an intermediate location. After another three days I called UPS. The automated system refused to connect me to a live human. I called Amazon and let them know. I told them I would file a claim with UPS. They said it wasn't necessary, that I had done everything I needed to do.

I decided to file a UPS claim anyway. UPS wouldn't let me file as the shipper since the package was shipped under Amazon's account so I filed as a 3rd party. I provided my name, address, and phone number; Amazon's address and phone number; the return tracking number, and a description and cost of the items.

After several days of inactivity, I checked the UPS claim site and found that the claim had been denied due to lack of information! The site said to update the claim, click on the link below. There was no link to click on!!! I searched all over the customer service page and claim page and could find no way to update my claim. The automated system still would not connect me with a human.

I give up. It is clear that UPS has no intention of honoring my claim and try to locate the package to return to Amazon. No great loss for Amazon and I have installed the one shade I needed.

UPS SUCKS!!!

 – About 3 months ago.

Expecting an overnight package to do a job. Tracking says it will be here next day by 7pm. At 7pm. Tracking says it will be delivered 5 days from now. They are so unreliable I can’t promise any...

Expecting an overnight package to do a job. Tracking says it will be here next day by 7pm. At 7pm. Tracking says it will be delivered 5 days from now. They are so unreliable I can’t promise any work until I actually see my order arrive. I wish their was an alternate company.

 – About 3 months ago.

Neighbors constantly get my packages delivered to their house. I call and complain and nothing is done about it. Neighbor gets package delivered and then refuses package and gives it back to driver. A...

Neighbors constantly get my packages delivered to their house. I call and complain and nothing is done about it. Neighbor gets package delivered and then refuses package and gives it back to driver. A return is initiated. I call and UPS cannot intercept a package from being returned. Nearly impossible to speak to a human. First person says I cannot intercept it. Second person tells me that they can and "tries" to. Third person says there is no record of a second person and that will be $59 to re-deliver. I cannot believe how bad these people are.

 – About 3 months ago.

It is absolutely shocking how poor service the ups provides. The tracking is not reliable. The estimated delivery date is not reliable. The only thing that is certain with ups is that that will not be...

It is absolutely shocking how poor service the ups provides. The tracking is not reliable. The estimated delivery date is not reliable. The only thing that is certain with ups is that that will not be able to meet their own estimated delivery. It’s like the company slogan is to mislead you into thinking they actually will provide the service you paid for. I wish there was a service we could count on. No other industry is able to function like these corrupt bastards. I tried calling and it’s impossible to get any help. I hope ups gets what they deserve.

 – About 3 months ago.

Website says package will be delivered today by 5:30pm. It is 8:10pm. Obviously they are aware they didn’t deliver it and obviously they know the time. Shouldn’t they at least up date...

Website says package will be delivered today by 5:30pm. It is 8:10pm. Obviously they are aware they didn’t deliver it and obviously they know the time. Shouldn’t they at least up date the site to say “delayed”. Maybe when I might expect it. The call center refuses to let me speak to an agent to get more details.

 – About 3 months ago.


So for the last 2.5 years I have had few parcels delivered each month, come this month and this is the first time the courier has been UPS & you guessed it! The tracking is horrendous & the...


So for the last 2.5 years I have had few parcels delivered each month, come this month and this is the first time the courier has been UPS & you guessed it! The tracking is horrendous & the updates are useless.
Company seriously needs to be audited from top to bottom!!!!

 – About 3 months ago.

Package was "out for delivery" 2 days ago and it still isnt here.... ...

Package was "out for delivery" 2 days ago and it still isnt here....

 – About 3 months ago.

I have decided that I would rather drive an hour and a half to the closest town with FedEx than ever use UPS again. Their franchise owners seem to not give a flying f**k about customer service, or...

I have decided that I would rather drive an hour and a half to the closest town with FedEx than ever use UPS again. Their franchise owners seem to not give a flying f**k about customer service, or honesty for that matter. First and foremost their scale needs to be recalibrated. I had my package weighed prior and it was almost a whole pound and a half lighter than they charged for. Furthermore they were asked to overnight it on June 24th for delivery on June 25th(forgotten luggage), and said they would but charged almost $70 for a non guaranteed one week delivery time. When it was finally caught they said there was nothing they could do since they were "just a franchise". So we finally got ahold of UPS, and now my return to sender isn't going to be here until July 6th at ther earliest!!! So 12 days for a fn "overnight" package. I'm sure they are going to try to charge me another fee to pick it up.... UPS should be investigated for their shady actions as far as I can see from their bad reviews.

 – About 3 months ago.

I had a package which was marked for delivery to my home this morning, ten minutes later, it is "delayed". What the ever loving hell???!!! If there is a delay, they should justify to the...

I had a package which was marked for delivery to my home this morning, ten minutes later, it is "delayed". What the ever loving hell???!!! If there is a delay, they should justify to the client the reason for the delay instead of a blanket "delay" statement. After all, it is the customer that they are wronging and should provide an adequate explanation to and contingent upon the reason, a full refund.

 – About 3 months ago.

Expecting an overnight delivery as paid for and my package is apparently still at a hub in another city. The tracking is god awful. Half the time it's wrong the other half it changes out of...

Expecting an overnight delivery as paid for and my package is apparently still at a hub in another city. The tracking is god awful. Half the time it's wrong the other half it changes out of nowhere. Ups is THE WORST delivery service out there.

 – About 3 months ago.

Waiting for uniform to be sent to me. Dispatched on Monday, was informed on Tuesday at 14:35 that the delivery was going to take place... 10-14:00 that day.

Didn't happen.

Waiting for uniform to be sent to me. Dispatched on Monday, was informed on Tuesday at 14:35 that the delivery was going to take place... 10-14:00 that day.

Didn't happen.

Called them, and they said they made a mistake.

Was told on Wednesday that it would be delivered 10-14:00, but had to pay customs duties. Immediately after paying customs dues, was told delivery would happen.

14:00 goes by, then it says, "Due to operating conditions, your package may be delayed". I talk to the agent who sounds like they're 13000 KM away in the Philippines.

She spends an hour telling me things I already know, and tries to prevaricate and lie to me, notwithstanding the fact that she knew (and I knew she knew that I knew) I had communication from UPS to say otherwise.

Well, looks like I have to go to my military event without a uniform. Thanks UPS.

 – About 3 months ago.

Paid 40$ for overnight 1 day shipping. 4 days ago. Went from “being delivered” to “rescheduled delivery check back tomorrow”. Lol...

Paid 40$ for overnight 1 day shipping. 4 days ago. Went from “being delivered” to “rescheduled delivery check back tomorrow”. Lol

 – About 3 months ago.

I ordered something and paid for overnight delivery. In 7 minutes my shipment will be late. The tracking showed it was out for delivery and then changed to processing at center. I get that it's...

I ordered something and paid for overnight delivery. In 7 minutes my shipment will be late. The tracking showed it was out for delivery and then changed to processing at center. I get that it's hot, but this is absurd. I hate UPS.

 – About 3 months ago.

Pretty easy to see why UPS costs so much when they need a brokerage fee, but employ incompetent drivers who first show up, but don't leave anything with my receptionist, then show up again and...

Pretty easy to see why UPS costs so much when they need a brokerage fee, but employ incompetent drivers who first show up, but don't leave anything with my receptionist, then show up again and leave a UPS InfoNotice, but nothing for the address where the package will be left at or anything else. UPS is comparable to pretty much every McDonalds drive through.

 – About 3 months ago.

They can't even deliver an email!! I tried resetting my password and I never got the email to do so. I currently have a package "out for delivery" since 9 am. I was going to change it and...

They can't even deliver an email!! I tried resetting my password and I never got the email to do so. I currently have a package "out for delivery" since 9 am. I was going to change it and just pick it up tomorrow at UPS facility (because I'm fairly certain I won't see it today) but now I cannot even change that. Sheesh.

 – About 3 months ago.

My new xbox series x arrived left in rain on front step nobody signed for it ,no notice was given it was coming..completely incompetent service wtf??? Seriously 😳 ...

My new xbox series x arrived left in rain on front step nobody signed for it ,no notice was given it was coming..completely incompetent service wtf??? Seriously 😳

 – About 3 months ago.

So I ordered a package off of Amazon. Had 2 delivered previously this week, through USPS. Each one came early. I wake up this morning, my desk is supposed to be here on Tuesday. I get a message from...

So I ordered a package off of Amazon. Had 2 delivered previously this week, through USPS. Each one came early. I wake up this morning, my desk is supposed to be here on Tuesday. I get a message from Amazon stating that I put in an “incorrect address”. My address was obviously correct, if I just had 2 other packages delivered days prior. So I call up Amazon. The lady in customer service calls UPS, talkin bout “the package arrived at UPS late last night, and the driver put your information in wrong.” Now that’s f***ed. Like, why? UPS, you had one job. Why can’t you be more like USPS? What set me off the most is the fact that they made Amazon feel like it was entirely my fault that the address was wrong, and that I needed to fix it. 🤦‍♂️

 – About 3 months ago.

UPS is by far the worst package delivery service ever! I am currently waiting for 3 packages to be delivered by them, and all 3 will be delivered late, and 2 of them should have already been...

UPS is by far the worst package delivery service ever! I am currently waiting for 3 packages to be delivered by them, and all 3 will be delivered late, and 2 of them should have already been delivered to me by now.

Package 1 was supposed to be delivered to me Friday, June 25th, but somehow got delayed and finally arrived to may state, Oregon, at a Portland UPS facility on Saturday June 26th. Now I understand UPS doesn't deliver or work on any kind of package shipping or sorting on the weekends, so I expected this package to lie dormant until Monday midnight at the earliest and make its way down to where I live, which is only about an hour and 20 minutes from Portland, go out for delivery and then deliver to me at some point on Monday, June 28th, but that didn't happen. I still don't have that package and there is no inducatuin that they ever even tried to ship it from Portland on Monday. In fact, I should have known it wouldn't deliver to me Monday because over the weekend, looking at the tracking for this package, it was stated "Uncontrollable events have delayed delivery" further blaming "weather related" reasons and that there would be a delay. Bullshit I said, you're an hour and 20 minutes from me, there should be no delay in delivering my package on Monday, especially after taking the weekend off. Well, it still lied dormant in Portland all Monday too, with no movement or indication that anyone even tried to ship it from there. So, I still wait for Package 1.

Package 2 I'll make the more boring one, as it was supposed to be delivered to me Saturday, June 26th, but here I am just an hour after midnight on Tuesday, June 26th and it hasn't been delivered. Can I also just say how annoying UPS Surepost, I think it's called, is? Why must we wait a whole day for you to deliver our package to USPS to deliver the next day, when you can deliver it to us instead? Anyway...Package 2 & 3 are both UPS Surepost, so it always bothers me when I got that kind of package delivery and it causes it to be even later then it would. So, I guess I will get package 2 tomorrow delivered by USPS.

Package 3 was supposed to be delivered to me this Wednesday, June 30th, but that is not going to happen. The reason, somehow instead of departing Hodgkins, IL and then heading West like most of my packages do after departing Hodgkins, it ended up arriving North East of Hodgkins, in Auburn, ME. Their reasoning, "We've incorrectly sorted this package...". Well no shit! So, instead of trying to correct the situation and get my package sent in the correct direction right away so there wouldn't be a delay, guess what package 3 did?!?! It lied dormant all weekend in Auburn, ME and just finally departed yesterday, Monday, June 28th @ 7pm, their time. WTF?!?! 7 f%@king PM! The new expected delivery date? Saturday, July 3rd. I half expect them not to even make that delivery date, even though it is 4 days away and plenty of time to get here and delivered earlier then that if they cared. But, they don't. Will they "accidentally" ship it to Florida or Hawaii next, causing further delay? I wouldn't even be surprised at this point. Anyhow, I continue to wait and UPS continues to be the single handed worst package delivery service ever!

 – About 3 months ago.

Package is delayed. Was shipped out three days ago. How long does it take for it to go from Memphis to Boston UPS???...

Package is delayed. Was shipped out three days ago. How long does it take for it to go from Memphis to Boston UPS???

 – About 3 months ago.

Delivery scheduled for June 28th by 7:00 pm. I literally watch a driver get out of his vehicle, walk up to my front door, leave without delivering a package and my update notification changed to...

Delivery scheduled for June 28th by 7:00 pm. I literally watch a driver get out of his vehicle, walk up to my front door, leave without delivering a package and my update notification changed to "delayed."

 – About 3 months ago.

Showing up a day early made me rush out of work because 1:30 delivery. 2:45 they change it to 7pm ...

Showing up a day early made me rush out of work because 1:30 delivery. 2:45 they change it to 7pm

 – About 3 months ago.

don't get me started on how shitty their website is now. ...

don't get me started on how shitty their website is now.

 – About 3 months ago.

UPS HAS NO CLASS, UPS BLOWS BIG GAS, UPS IS REAL CRASS, UPS SUCKS BIG ASS!!!!...

UPS HAS NO CLASS, UPS BLOWS BIG GAS, UPS IS REAL CRASS, UPS SUCKS BIG ASS!!!!

 – About 3 months ago.

UPS CAN KISS MY F U C K I N G ASS!!!!...

UPS CAN KISS MY F U C K I N G ASS!!!!

 – About 3 months ago.

i totally understand why they pay employees tim horton wages its to the point where 0 skill is needed just do whatever deliveries you feel like then go home. i knew a loser who worked for them always...

i totally understand why they pay employees tim horton wages its to the point where 0 skill is needed just do whatever deliveries you feel like then go home. i knew a loser who worked for them always made excuses to leave early or go home. who the hell breaks there ancle walking up a driveway to deliver a package lmao

 – About 3 months ago.

UPS is the WORST!!!!!!!!!! ...

UPS is the WORST!!!!!!!!!!

 – About 3 months ago.

Parts ordered June 16,2021, express to Mexico, parts arrived in Guadalajara June 21, 2021, today is day five of being stuck in UPS limbo, lost/missing package filed, status says we are looking for it,...

Parts ordered June 16,2021, express to Mexico, parts arrived in Guadalajara June 21, 2021, today is day five of being stuck in UPS limbo, lost/missing package filed, status says we are looking for it, no method to communicate with/or find the package, if this is there expedited shipping, I would hate to order freight.

 – About 3 months ago.

Was supposed to arrive today, got pushed back three days and it's only 2 hours away!...

Was supposed to arrive today, got pushed back three days and it's only 2 hours away!

 – About 3 months ago.

Out for delivery since 6:30 am pacific time. Estimated delivery time 4:15 - 7:15 pm. It's 8:30. Some call center worker in asia says they're working overtime. They'll be out til 9PM....

Out for delivery since 6:30 am pacific time. Estimated delivery time 4:15 - 7:15 pm. It's 8:30. Some call center worker in asia says they're working overtime. They'll be out til 9PM. Uh-huh. And where did this worker get this info? Made it up.

Oh now I see. Delivered to wrong address, 4 houses down. I don't think these neighbors are going to be cooperative. The UPS driver went back over and they did not answer the door. I have no legal recourse, and no one can make them surrender merchandise once inside their home.

These were custom items that were hand made that I have been waiting over 6 months for.

Thanks UPS. Remind me to never ever use your services again, for any incoming or outgoing. I will refuse it.

 – About 3 months ago.

UPS. Out for delivery since 12 hours and that’s 3 miles away.
Worst company. Disgusting. ...

UPS. Out for delivery since 12 hours and that’s 3 miles away.
Worst company. Disgusting.

 – About 3 months ago.

Why is UPS always the slowest? Slower than FedEx (hard to do considering FedEx likes to ship packages additional 7000 miles)....

Why is UPS always the slowest? Slower than FedEx (hard to do considering FedEx likes to ship packages additional 7000 miles).

 – About 3 months ago.

UPS phone support is trash! You can’t speak to an agent. They take no accountability for delivering on time and their Twitter support is garbage. This company needs to go bankrupt....

UPS phone support is trash! You can’t speak to an agent. They take no accountability for delivering on time and their Twitter support is garbage. This company needs to go bankrupt.

 – About 3 months ago.

Goodness, how many lunches/breaks do these drivers get? On follow delivery on a live map, I’ve seen this driver stopped in the same spot for over 20 minutes a few times in a few different spots...

Goodness, how many lunches/breaks do these drivers get? On follow delivery on a live map, I’ve seen this driver stopped in the same spot for over 20 minutes a few times in a few different spots so far.

And to top it off the bozo was a few houses away from me earlier in the morning then drove off across town instead of here lmao.

Ups Sucks you know what!!

 – About 3 months ago.

Today I learned that there are different types of scans on the status updates. There is origin scans (when it is picked up), Physical Scans (when someone physically scans), and THEN.....there are...

Today I learned that there are different types of scans on the status updates. There is origin scans (when it is picked up), Physical Scans (when someone physically scans), and THEN.....there are LOGICAL SCANS which make up most of the scanned information on the app and website - but here is what they told me - those aren't real and are not actual scnas of your package. A package I ordered 5 days ago was last physically scanned 4 days ago - I have received three subsequent scans of movement - then yesterday it doesn't show up. Today I get a notification that it is undeliverable. I call to get the runaround and they say OH WE DONT KNOW WHERE YOUR PACKAGE IS. SO for 4 entire days of fake scans and no actual scans I
now have to wait "1 to 8 business days" to even find out what is going on. A+, jerks. Also to the A-hole penny pinching sender who uses this terrible service.

 – About 3 months ago.

On day 3 waiting fir an overnight delivery, all customer service does is read the website information

UPS tracking has not gotten any better in the last 15 years, why can Amazon and...

On day 3 waiting fir an overnight delivery, all customer service does is read the website information

UPS tracking has not gotten any better in the last 15 years, why can Amazon and FedEx tell you your package is 5 stops away and ups can’t find their own head

 – About 3 months ago.

They seem to be just as bad here in France. Waiting days for a package to be delivered that is supposedly only a few miles away from me. I could have walked to the person who sent me the package and...

They seem to be just as bad here in France. Waiting days for a package to be delivered that is supposedly only a few miles away from me. I could have walked to the person who sent me the package and collected it myself by now. UPS - you are totally useless; why don't you read the comments about your company and take some action to improve?

 – About 3 months ago.

I need to use UPS to send some paperwork back in January. Cost me just under $20 bucks for an overnight delivery about 90 miles from me. Anyway they lost it and that almost cost me thousands in cash...

I need to use UPS to send some paperwork back in January. Cost me just under $20 bucks for an overnight delivery about 90 miles from me. Anyway they lost it and that almost cost me thousands in cash and grief. Never got reimbursed. So I will NEVER use them again.

 – About 3 months ago.

Absolutely no customer service. Not possible to talk to a rep. Medical content being returned to lab Overnight 3 days lost in transit with no expected delivery date. THEY SUCK ASS....

Absolutely no customer service. Not possible to talk to a rep. Medical content being returned to lab Overnight 3 days lost in transit with no expected delivery date. THEY SUCK ASS.

 – About 3 months ago.

When they don't have time to deliver your package - and they have to reschedule it to the next day - WHY don't they start the next day with the people who were missed?

Why start...

When they don't have time to deliver your package - and they have to reschedule it to the next day - WHY don't they start the next day with the people who were missed?

Why start the route all over again at the usual starting point, which means those of us at the end of the route get missed - again??

Waiting on a Hello Fresh order which has been on the truck for three days "out for delivery" and is sure to be spoiled by now.

 – About 3 months ago.

I had three suitcases sent from Germany to Spain all on the same day. Two of them were delivered successfully, and the third has its tracking information listing that it was last seen in Germany....

I had three suitcases sent from Germany to Spain all on the same day. Two of them were delivered successfully, and the third has its tracking information listing that it was last seen in Germany. I’m so pissed! If the suitcases were all sent together, why can’t they be delivered together?? Customer service said there’s nothing they or I can do except wait. Completely useless. Now I’m about $1,000 short.

 – About 3 months ago.

Medical office here--sensitive pharmaceutical products for patient care got "misrouted" at Kentucky hub, so now patients tomorrow had to be cancelled! THIS IS THE WORST MOST UNPROFESSIONAL...

Medical office here--sensitive pharmaceutical products for patient care got "misrouted" at Kentucky hub, so now patients tomorrow had to be cancelled! THIS IS THE WORST MOST UNPROFESSIONAL SHIPPING COMPANY IF I COULD DRIVE TO PICK UP MY P