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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 2,753 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 8 hours ago.

So UPS doesn't deliver to my town in northern British Columbia. It gets handed off to Purolator. Purolator are unable to track the package and resort to UPS tracking.

I had a...

So UPS doesn't deliver to my town in northern British Columbia. It gets handed off to Purolator. Purolator are unable to track the package and resort to UPS tracking.

I had a delivery attempt yesterday. The second attempt was for today so I waited around for the delivery the entire day. No one came, no service notice, nothing. So then I decide to see what tracking shows... you guessed it! 2nd Delivery Attempt Made. I try so much to stay away from online vendors using UPS. I get burned with them every time.

So now that the weekend has come, I won't see the next delivery attempt until Monday which I can't wait for. So it will be next Tuesday before I can get the package. By that time the package will have been in town, sitting in the truck for almost one full week!

 – About 13 hours ago.

Alright. So I'm waiting for an extremely important mail delivered--unfortunately!--by UPS. Asking UPS to deliver the mail to my office--which including Amazon does without any problem--the Idiot...

Alright. So I'm waiting for an extremely important mail delivered--unfortunately!--by UPS. Asking UPS to deliver the mail to my office--which including Amazon does without any problem--the Idiot (i.e. the deliverer) subjectively judges the address "incorrect" and changes the status to "exception." After making phone calls, writing emails, to UPS to URGE the Idiot to deliver the package, after having obtained promises from UPS, today I got the answer that my package has been sent back to the shipper.

Why don't you f%@kers simply die???

 – About 13 hours ago.

I agree with the post. The USPS and UPS handle BILLIONS of packages per year. Complaining about a package not being delivered is so 21st century and First world entitled mentality....

I agree with the post. The USPS and UPS handle BILLIONS of packages per year. Complaining about a package not being delivered is so 21st century and First world entitled mentality.

 – About 14 hours ago.

I wish this site allowed comments. This page has approximately 2,700 complaints. We deliver 15 million packages a day. Do the math. Statistically, we don't suck. And the sad part is, only about...

I wish this site allowed comments. This page has approximately 2,700 complaints. We deliver 15 million packages a day. Do the math. Statistically, we don't suck. And the sad part is, only about half of the complaints here can be substantiated.

 – About 14 hours ago.

new one can't get a hold of the driver to find out where the package is???????????????? sure can contact him when they need a package picked up at a stop. IDIOTS, NO ACCOUNTABILITY FOR THERE...

new one can't get a hold of the driver to find out where the package is???????????????? sure can contact him when they need a package picked up at a stop. IDIOTS, NO ACCOUNTABILITY FOR THERE ACTIONS WHY???? have no answers yet. who will pay for there screw UPS??????????????????

 – About 15 hours ago.

UPS sucks pay for a red delivery not delivered customer irate as the product is for a wedding i have over 2K in labor i am paying for and still have no answer?????????? there service sucks and would...

UPS sucks pay for a red delivery not delivered customer irate as the product is for a wedding i have over 2K in labor i am paying for and still have no answer?????????? there service sucks and would never use them again. FED-EX just picked up a bunch of new business

 – About 1 Day ago.

Shipped a letter via Next Day Air Saver. $49.11.
Arrived 2 days late. 2 DAYS!
A LETTER!

Called to request a refund, and was told that it is being refunded.
Waited a...

Shipped a letter via Next Day Air Saver. $49.11.
Arrived 2 days late. 2 DAYS!
A LETTER!

Called to request a refund, and was told that it is being refunded.
Waited a month, no refund.
Called again today and found that UPS could not refund the shipment because I needed to call the UPS Store that we shipped from. Not the UPS company!
Called the store. Told that they could only refund within 15 days of the shipment.
So I am out of luck, and OUT OF $49.11 !!!!!
I guess sending USPS and waiting them out is more cost effective after all!

 – About 2 days ago.

They are charging me an extra $6 for delivery when I request a hold on a package that was arriving late due to something on their end (not the shipper's). We planned a four day holiday for...

They are charging me an extra $6 for delivery when I request a hold on a package that was arriving late due to something on their end (not the shipper's). We planned a four day holiday for Memorial Day 2017. Of course, the package was going to arrive the day we were leaving, but we'd were leaving in the morning and wouldn't be back until the following Tues. When I called, they said to reschedule the delivery would be an extra charge, but picking up at the distribution center was free. Our distribution center is 30 min. away from where I live. So, it's either $6 in gas or $6 for them to do nothing but hold the package a few extra days after their admitted tardiness.

Also, I had a package delivered last week that was not mine. I was kind, called UPS's 800 number, waited on hold and hassled with the agent, just to schedule a return-to-sender pick up. I followed, there plan and placed the package back on my porch the following day. No pick up!

Lastly, over the last several years, I've had professionally wrapped/packaged items come to me damaged. Not just a little damaged with a small release of tape or a dent in the box, but serious damage to the boxes, items and contents inside. They look as if they've gone through a blender. I've made several claims to the seller's regarding damage in shipment.

Years ago, I used these guys like clockwork. Now, I request FedEx whenever possible. They're not a lot better, but my packages aren't nearly as beat up when they arrive and they're faster with better tracking. I'm not sure what's happened with UPS, but they're about the worst anymore!

 – About 2 days ago.

Never had an issue at this particular location until yesterday. Apparently we are supposed to miss a day of work to recieve a package, and of course the closest pickup location is an hour away.

Never had an issue at this particular location until yesterday. Apparently we are supposed to miss a day of work to recieve a package, and of course the closest pickup location is an hour away.
My roommate is not able to pick up the package no matter how much information he has, and verification that it is ok for someone else to pick up for me.
Even if i am willing to drive over an hour, i still can't get my package since i recently moved and the photo ID won't match the address, despite a copy of the lease and bills to prove residence.
I suppose the only other option here, besides quitting my job, is to hire someone to wait for the delivery driver, any takers?

 – About 3 days ago.

Had 2 packages scheduled to arrive today. One had the message: Due to operating conditions, your package may be delayed. / Delivery will be rescheduled. The other arrived. It's the same city. No...

Had 2 packages scheduled to arrive today. One had the message: Due to operating conditions, your package may be delayed. / Delivery will be rescheduled. The other arrived. It's the same city. No updates as of 9:23pm.

 – About 4 days ago.

My hope is that this will get to the correct person. The person that has the authority to consider and evaluate a scenario and use common sense (instead of "required procedures") to make a...

My hope is that this will get to the correct person. The person that has the authority to consider and evaluate a scenario and use common sense (instead of "required procedures") to make a business decision.
I shipped a package (a business check) via UPS to Houston with delivery on or before May 15. The package was scanned at the Stafford location early morning of the 15th. It did not make it that day, not any day since. On the 17th, we stopped payment and reissued the check. I have spent hours in the phone with UPS as well as the branch where I dropped it off. EVERYONE keeps saying that " the investigation" must be completed. No one can give me the status of the investigation, what steps they have taken in conducting the investigation nor when it will be complete, other than to say "Mr Van Huss, we have until the 26th to complete the investigation "
1. The package did not make it by the agreed upon date.
2. I am due a refund on the shipping costs, regardless of the outcome of the investigation.
3. Having stopped payment on the check, I don't need an investigation. I just need my shipping costs refunded.
4. If a complete investigation is needed for quality assurance purposes, fine. But the customer should not have to wait he outcome of the investigation since everyone agrees the package did not make it by the expected date.
5. They can not give me the name or any department head that I can speak with to see where we are on the investigation.

What are they going to be doing for 3 more days that they have not already done? What difference will it make as far as reimbursement to the customer?

 – About 4 days ago.

The package was just sitting at the receiving area in Indonesia. Called the rep-office in Indonesia and they say "We are only customer service, we do not know on why your package is still at the...

The package was just sitting at the receiving area in Indonesia. Called the rep-office in Indonesia and they say "We are only customer service, we do not know on why your package is still at the receiving area..." as of today it has been 1 Month and 22 days...still counting

 – About 4 days ago.

Was at home all day, no door bell, no yellow notice but UPS insists on delivery attempt. Just a flat out lie....

Was at home all day, no door bell, no yellow notice but UPS insists on delivery attempt. Just a flat out lie.

 – About 5 days ago.

Three items scheduled for delivery today. Two of the three made it. Tracked the third one. Says, "due to operating conditions..." Got customer service on the phone and asked what that...

Three items scheduled for delivery today. Two of the three made it. Tracked the third one. Says, "due to operating conditions..." Got customer service on the phone and asked what that meant. The third item was not loaded onto the truck... How do you load only two out of three? Now they can't guarantee when the third item will be delivered. Pathetic.

 – About 6 days ago.

Package delayed with no delivery date in site due to "inclement weather". Nothing on UPS twitter suggesting that there is actually anything major going on, and it's May so it's not...

Package delayed with no delivery date in site due to "inclement weather". Nothing on UPS twitter suggesting that there is actually anything major going on, and it's May so it's not like there is a blizzard going on somewhere.

 – About 1 Week ago.

Says it's going to be delivered on saturday, instead it's coming on Tuesday.

Pathetic getting my hopes up, why can't they have an accurate delivery estimate?

Says it's going to be delivered on saturday, instead it's coming on Tuesday.

Pathetic getting my hopes up, why can't they have an accurate delivery estimate?

They deliver on weekends too.


 – About 1 Week ago.

Don't answer their emails. Requires signature when we have electronic signature. They don't answer their phones. FedEx from now on...

Don't answer their emails. Requires signature when we have electronic signature. They don't answer their phones. FedEx from now on

 – About 1 Week ago.

Order Something USPS And Its There in Three Days, But When the Company Ships through UPS it Takes 7 ,Why Do Company’s Even Use Them Any More?, And What Does It Say When A Government Agency is More...

Order Something USPS And Its There in Three Days, But When the Company Ships through UPS it Takes 7 ,Why Do Company’s Even Use Them Any More?, And What Does It Say When A Government Agency is More Capable Than You?

 – About 1 Week ago.

I have 4 shipments that were not delivered to me but their tracking says delivered. Called and they found one express document from my bank delivered to another house on my street. But 3 others not...

I have 4 shipments that were not delivered to me but their tracking says delivered. Called and they found one express document from my bank delivered to another house on my street. But 3 others not found. The driver must be illiterate or blind.

 – About 1 Week ago.

UPS is easily, and I mean easily, the worst shipping company in the world.

Call them to have it dropped off at the local UPS store? Can't find it on the map!

Call them to...

UPS is easily, and I mean easily, the worst shipping company in the world.

Call them to have it dropped off at the local UPS store? Can't find it on the map!

Call them to have it dropped off at a customer pick up center? Hell no! We'll just try to deliver it again.

Call them a third time, before you jump off a bridge? Sure, now somehow we know how to deliver the package to the center so you can pick it up...............

f%@k UPS.

 – About 1 Week ago.

The one package I desperately need is the one package that can't get to me. I normally don't care when other packages arrive but this one is a computer I need. It was suppose to be delivered...

The one package I desperately need is the one package that can't get to me. I normally don't care when other packages arrive but this one is a computer I need. It was suppose to be delivered today 2017/05/18 but turns out it hasn't even left China! Destination: US
Not even close. "Delay: Severe Weather" No explanation whatsoever. Tornado, Blizzard, Earthquake. Hurricane, Tsunami? People can fly from Shanghai to the US, but this package cannot. It's extremely dangerous!
I'm pretty sure this package is lost, backed up, or thrown around. This computer when it arrives, if it ever arrives is going to look damaged. Why does UPS have to lie to us? Do I really want a company that lies to us about the weather when it's not really the weather. What severe weather lasted 5 whole days? If you need something urgently UPS is not the company you should go to.

Shanghai, China 2017/05/17 23:51 Severe weather conditions have delayed delivery.
Shanghai, China 2017/05/15 20:04 Export Scan
Shanghai, China 2017/05/13 19:40 Arrival Scan
Kunshan, China 2017/05/13 18:40 Departure Scan
2017/05/13 17:00 Origin Scan
China 2017/05/13 4:27 (ET) Order Processed: Ready for UPS

 – About 1 Week ago.

I also have a package that has been delayed by this supposed "train derailment". The following is a quote directly from an email I received from UPS regarding the delay-
"Also, let...

I also have a package that has been delayed by this supposed "train derailment". The following is a quote directly from an email I received from UPS regarding the delay-
"Also, let me inform you that the tracking system does not have an specific scan for every situation. So, the derailment scan can be posted for other delays train related but not that big as a derailment."
So, as I told UPS in my response to their email, in my black-and-white I call that "a lie".
And a few minutes ago I called 1-800-PICK-UPS and was connected to someone in Southeast Asia (!) who told me she had no way to connect me to someone in the US or even to a supervisor. Way to go, UPS!
From now on, I will not be shipping anything UPS or dealing with any vendor who solely using them as a carrier.

 – About 1 Week ago.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

NEVER USE BANK DRAFTS! The banksters won't refund the money. And #UnbelievablyPutridService won't replace it either.

I'll be bankrupt by fall. I was one week away from paying off my debts.

 – About 1 Week ago.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

#UnbelievablyPutridService

In February of 2017, #UnbelievablyPutridService picked up my inheritance in the form of a bank draft from the lawyers office. Large 6 digits. They lost it.

NEVER USE BANK DRAFTS! The banksters won't refund the money. And #UnbelievablyPutridService won't replace it either.

I'll be bankrupt by fall. I was one week away from paying off my debts.

 – About 2 weeks ago.

Ups sucks because my package has been delayed due to "train derailment" the day before it was set to arrive, a day later it's still delayed without a expected arrival date. ...

Ups sucks because my package has been delayed due to "train derailment" the day before it was set to arrive, a day later it's still delayed without a expected arrival date.

 – About 2 weeks ago.

First they insist on not sending invoices so we sign up for electronic billing and of course auto payment of said invoices. I need to make a copy so others can review and verify charges plus prepare...

First they insist on not sending invoices so we sign up for electronic billing and of course auto payment of said invoices. I need to make a copy so others can review and verify charges plus prepare the numerous claims for refunds. Trying to get on the site to retrieve the weekly invoice is a joke. Nearly a dozen tries each week to get on to log-in, retrieve and print our weekly invoice. Error messages about the site not being available, or down or doesn't even exist but once you finally do get on and log-in there is no shortage of links you can click on to pay even though we're enrolled in automatic withdrawal from our bank. Click on the view invoice link and request a pdf since it won't just let you print the invoice, print the pdf and then cancel the request to get out. Now they changed the site. I'm logged-in, request to view my invoice and UPS tells me there are no accounts connected to my email address. Created my UPS.com account more than 12 years ago linked to this one and only account. Do you think they would prefer you didn't look at the invoice and simply pay what they tell you to pay? Sounds like ransomeware to me.

 – About 2 weeks ago.

Paid $180 for shipping and my delivery day gets changed because a trailer arrived late? Packages not getting dripped off until 9 pm somtimes? UPS drivers who live in my neighborhood are at home with...

Paid $180 for shipping and my delivery day gets changed because a trailer arrived late? Packages not getting dripped off until 9 pm somtimes? UPS drivers who live in my neighborhood are at home with delivery truck for sometimes hours on end so no wonder they are always late and delayed.
USE FEDEX!

 – About 2 weeks ago.

Found this site full of butt hurt people while looking for more info on delays in Portland. It seems like the people with hurt butts are mostly concentrated on the west coast. I live in Florida, and...

Found this site full of butt hurt people while looking for more info on delays in Portland. It seems like the people with hurt butts are mostly concentrated on the west coast. I live in Florida, and this is my first "problem" with UPS. In fact, at least for me, UPS doesn't suck. I once needed a tool that was scheduled for delivery the same day that I needed it in hand to complete a job. I showed up at the UPS center unannounced at 4AM that morning, and happened to pull in right behind the 18 wheeler with my package on it. The woman in charge let me wait while they unloaded the truck and she directly handed me my package.

 – About 2 weeks ago.

https://www.youtube.com/watch?v=bGZdR8ajcMk

Here is a link to a video for the ups access points. There is no commenting but you can give it a thumbs down. Lets see if we can overtake the...

https://www.youtube.com/watch?v=bGZdR8ajcMk

Here is a link to a video for the ups access points. There is no commenting but you can give it a thumbs down. Lets see if we can overtake the thumbs up!

 – About 2 weeks ago.

I have been waiting for my parcel the whole day. I ordered a present for my friend and had to give it to her today. I was checking the ststus every half hours. At 5 pm I decided to check it for the...

I have been waiting for my parcel the whole day. I ordered a present for my friend and had to give it to her today. I was checking the ststus every half hours. At 5 pm I decided to check it for the last time, already angry, and what do you think it said??? Failed to deliver, because no one was in????? What???????? No one was in??????? The whole day i jailed myself at home and no one was in??????

 – About 2 weeks ago.

I'm with this post below! Unable to deliver because of operating conditions?!?! How about unable to explain to a customer just what that means. I rented a piece of camera equipment for a shoot in...

I'm with this post below! Unable to deliver because of operating conditions?!?! How about unable to explain to a customer just what that means. I rented a piece of camera equipment for a shoot in Cuba, guaranteed delivery, paid extra for morning delivery. If you can't move a medium sized 2 pound box from Northern Cal to Seattle in 2 days for the agreed upon amount, YOU SHOULDN'T RUN A DELIVERY SERVICE. Now this piece of equipment will be sitting, useless, in a UPS store while I am away, and I will undoubtedly be getting calls everyday asking why I haven't picked up my package. EAT A BAG OF WET DICKS YOU INCAPABLE SHITS.

 – About 2 weeks ago.

Multiple packages stuck in Portland, OR. "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." should be replaced with "Sorry your package is delayed...

Multiple packages stuck in Portland, OR. "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." should be replaced with "Sorry your package is delayed because of shitty logistics"

 – About 2 weeks ago.

Ordered a wholesale shipment of live plants through UPS, usually works out fine. Sounds like Portland is way backed up. Has been sitting there all week. f%@k UPS, my other trees from FedEx are on...

Ordered a wholesale shipment of live plants through UPS, usually works out fine. Sounds like Portland is way backed up. Has been sitting there all week. f%@k UPS, my other trees from FedEx are on schedule and coming from the same area of the country. I paid a shit ton of money to have my packages get here fast. Likely I will lose half to three quarters of my order. Never had a problem with shipping live plants.

 – About 2 weeks ago.

Everything going through portland for the last week is being delayed. Everything. f%@k you if you paid for expedited shipping....

Everything going through portland for the last week is being delayed. Everything. f%@k you if you paid for expedited shipping.

 – About 2 weeks ago.

Just so pissed at UPS for consistently missing delivery dates for items ordered from amazon. It's clear that amazon does not care, even though it's costing them money and customers. Maybe...

Just so pissed at UPS for consistently missing delivery dates for items ordered from amazon. It's clear that amazon does not care, even though it's costing them money and customers. Maybe another time I'll be less consumed with being pissed to tell the whole stories, there are many, but to be told, many many times, that something is going to show and it doesn't because some dumb shit misses it, or worse, decides it can wait, has got me to the point of simply not ordering items from amazon anymore. again, not amazon's fault directly, but we don't get the chance to choice a carrier, and that's where they miss the boat. i'd pay more for fed-ex, hell the USPS does a much more consistent job of getting it right. nough said

 – About 2 weeks ago.

Ordered package pickup at 1 in the afternoon. The package was supposed to be picked up no later than 6 p.m.. By 6:30 nobody could give me an update and then it took me 15 minutes to even cancel the...

Ordered package pickup at 1 in the afternoon. The package was supposed to be picked up no later than 6 p.m.. By 6:30 nobody could give me an update and then it took me 15 minutes to even cancel the thing. unbelievable how do they stay in business????

 – About 2 weeks ago.

My package was shipped from the US to Canada in two days and had beensitting in a city that's only a 10 hour drive away (Richmond to Calgary) for over a week for UPS to deliver. First UPS said it...

My package was shipped from the US to Canada in two days and had beensitting in a city that's only a 10 hour drive away (Richmond to Calgary) for over a week for UPS to deliver. First UPS said it would be delivered on May 5th, and I received no updates the whole day. At the end of the day, they changed the delivery to May 10th. Today is May 10 and they've just changed the delivery status to "delayed" with no explanation, and it says the package is still sitting in Richmond. I've been waiting for this package for 10 days now and it's spent 8 of those days sitting in Richmond waiting for UPS to get their shit together. It took less time for the company to ship it across the US border than for UPS to get it to the next province.

 – About 2 weeks ago.

Guaranteed 2-day delivery from amazon. Gets to local center for customer delivery before 5 pm local time last night. Get email from UPS yesterday saying it will be delivered today. Wake up to an...

Guaranteed 2-day delivery from amazon. Gets to local center for customer delivery before 5 pm local time last night. Get email from UPS yesterday saying it will be delivered today. Wake up to an email saying it will be delayed a day, even though it's f%@king 20 minutes away. It seems they didn't load it on the delivery truck. UPS always has problems here - late packages (isn't the first time), lost packages, damaged packages, delivered to the wrong address, I --HATE-- UPS and I wish they would go away. I also wish I could tell Amazon not to send my packages via UPS. At least my family stopped sending Christmas gifts UPS. Every carrier has issues, but around here, problems have only been UPS. Even FedEX and FedEX to USPS have been fine. Why can't UPS get their shit together?

 – About 2 weeks ago.

I payed way extra for one day shipping, because, you know, who the hell wants to wait for something after they decided they want it?! Well it's been 2 f%@king days and it's still not here!...

I payed way extra for one day shipping, because, you know, who the hell wants to wait for something after they decided they want it?! Well it's been 2 f%@king days and it's still not here! Somebody's gonna pay, and it's not me!

 – About 2 weeks ago.

They told me a shipping a rival date and it's been 4 days past that haven't seen the ups truck at all 😠
...

They told me a shipping a rival date and it's been 4 days past that haven't seen the ups truck at all 😠

 – About 2 weeks ago.

UPS said my package was stuck in Portland, Oregon due to "operating conditions" at 3 AM this morning. There have been no updates. Doesn't look to me as if there is any current...

UPS said my package was stuck in Portland, Oregon due to "operating conditions" at 3 AM this morning. There have been no updates. Doesn't look to me as if there is any current significant weather of concern there. After reading about what is happening to others - I am concerned.

 – About 3 weeks ago.

Packages stuck in Portland Oregon. "Weather" from last week is delaying a package that was supposed to arrive Friday, and another that is supposed to arrive today. The only weather that...

Packages stuck in Portland Oregon. "Weather" from last week is delaying a package that was supposed to arrive Friday, and another that is supposed to arrive today. The only weather that happened was a thunder storm last week.

 – About 3 weeks ago.

I am currently sitting in the UPS Customer "Service" Center watching 4 staff chat behind a desk while custmoers waiting to pick up packages wait 20 minutes for the Runner to return, so they...

I am currently sitting in the UPS Customer "Service" Center watching 4 staff chat behind a desk while custmoers waiting to pick up packages wait 20 minutes for the Runner to return, so they can send the Runner back i to the warehouse to pick up more packages. I guess 1. They cant radio the Runner, 2. 4 people need to be paid to chat with eachother rather than running to the warehouse, 3. None of these people can work the pgone so that we can get people's packages from the warehouse in advance.
I tried calling before i drove 30 minutes to pick this up. They had me enter my zip code. But tgen rather than letting me request my package be ready, they gave an automated service that said they were holding my package.
This is my second time in two weeks where someone mailed me something using UPS. Each time they deliver when im not home/in tge office, and post a little note saying they tried to deliver and a signature is required. Each time i sign the little note, and the next day they leave another note that is the exact same.

 – About 3 weeks ago.

I paid $12 USD for shipping on some speakers. Everything was looking good on the tracking code until it said that it had been delayed and delivery will be rescheduled. This is the second time in one...

I paid $12 USD for shipping on some speakers. Everything was looking good on the tracking code until it said that it had been delayed and delivery will be rescheduled. This is the second time in one month this has happened. Still dont have them.

 – About 3 weeks ago.

Tried checking the status of my package but there was no information available. I had no idea when it was arriving and the vendor told me they sent it out a week ago. Well surprise, looks like UPS...

Tried checking the status of my package but there was no information available. I had no idea when it was arriving and the vendor told me they sent it out a week ago. Well surprise, looks like UPS decided to send it today! But they waited until nearly 7:30pm during the 10 minutes I was out! And of course because they really care about their customers, they're not going to make anymore delivery attempts. No, I get to drive ALL the way across town to their only access point location and pray it's actually there. Because you know, people who pay to have things delivered to their home just LOVE driving to the polar other side of town to pick their stiff up after one freaking delivery attempt with zero warning. So yeah, UPS is terrible and I don't know why vendors insist on using them. They are literally the worst in every regard.

 – About 3 weeks ago.

Paid $30 for delivery. They tried taking it to the basement suite of my house twice before I realized why I wasn't getting notices on my door. I had a friend come over and stay home for the 4 hour...

Paid $30 for delivery. They tried taking it to the basement suite of my house twice before I realized why I wasn't getting notices on my door. I had a friend come over and stay home for the 4 hour delivery window. Two days in a row.

When I figured out what they were doing wrong I called to make sure they would bring it to my door. Stayed home all day waiting for the package, and when I went to look outside I noticed the notice on my door. I've been home ALL DAY and they didn't even bother ringing the door bell.

 – About 3 weeks ago.

UPS, Jesus!?! One week ago, I commented why UPS SUCKS because of a major package delay. I missed a major DLC drop because of it, which I was really hyped for. I ordered headphones from Amazon a day...

UPS, Jesus!?! One week ago, I commented why UPS SUCKS because of a major package delay. I missed a major DLC drop because of it, which I was really hyped for. I ordered headphones from Amazon a day after, and they surprisingly came on time, but when I used the headphones the speakers were jacked and it sounded like I was playing CS:GO underwater. I called customer service and explained, but they kept asking to repeat what they were saying, which probably meant they thought I had a hearing issue. I heavily emphasized my ears were fine, but they said that the headphones should be just fine. I personally know this is F-ing BS, since CounterStrike: Undersea Offense doesn't exist, but I decided it would be best if UPS had some time to think about their lives, rather than dealing with the annoying pissed customer voices. Somebody, even me, should Twitter the link to this website to UPS and have them take a nice, long, look.

 – About 3 weeks ago.

Did you know that UPS has a SCAM whereby it actually DELAYS DELIVERY of a package (for several days in my case) that arrives early to the UPS center if you haven't paid for more expensive...

Did you know that UPS has a SCAM whereby it actually DELAYS DELIVERY of a package (for several days in my case) that arrives early to the UPS center if you haven't paid for more expensive shipping? I paid for standard shipping on a package that was estimated to arrive on May 9th. The package actually arrived to UPS on May 4th, as shown by online tracking, and confirmed by customer service. However, the customer service rep then went on and on with ridiculously convoluted logic trying to get me to understand that although the package was there, it wasn't really there, and it wouldn't really be there until May 9th. Is UPS an ongoing criminal enterprise? You decide.

 – About 3 weeks ago.

The driver left my very light >0.25lbs package sitting on the steps without a knock during a windstorm. If I hadn't heard the truck it probably would have blown away....

The driver left my very light >0.25lbs package sitting on the steps without a knock during a windstorm. If I hadn't heard the truck it probably would have blown away.

 – About 3 weeks ago.

UPS, claims to have delivered 2 packages to me on 05/02/2017. Funny thing we were home and they never delivered anything. Now I'm going through hell, proving their thief delivery man never...

UPS, claims to have delivered 2 packages to me on 05/02/2017. Funny thing we were home and they never delivered anything. Now I'm going through hell, proving their thief delivery man never delivered. Bastards!!!

 – About 3 weeks ago.

I "authorized release" of my package without a signature using UPS "My Choice". The driver did not leave package because it required a signature. Maybe I should be called UPS...

I "authorized release" of my package without a signature using UPS "My Choice". The driver did not leave package because it required a signature. Maybe I should be called UPS "Drivers Choice" instead of "My Choice".

 – About 3 weeks ago.

Last 2 of 5 deliveries were placed : #1) across the street at a foreclosed property # 2) across the street at the wrong address. Seems like UPS is trending toward the direction of USPS. FEDEX is...

Last 2 of 5 deliveries were placed : #1) across the street at a foreclosed property # 2) across the street at the wrong address. Seems like UPS is trending toward the direction of USPS. FEDEX is MUCH more reliable than UPS, Quicker and less chance of wrong deliveries.

 – About 3 weeks ago.

The new website design is terrible. ...

The new website design is terrible.

 – About 3 weeks ago.

Two-package express shipment collected overseas on Friday. One box delivered Monday. Great. The second box lost. They have no idea where it is. Wouldn't open an investigation until after...

Two-package express shipment collected overseas on Friday. One box delivered Monday. Great. The second box lost. They have no idea where it is. Wouldn't open an investigation until after three days. My shipped e-mailed to tell me that UPS returned it to them. When I called UPS to tell them this, the sole response from customer service was "ok." Nothing else. I hung up.

You know what really sucks? DHL and FedEx are no better. In one instance, my shipment via DHL sustained water damage, and they waited until the package dried before shipping it onward. In two recent cases, they were just delayed, for no apparent reason, for two additional days. Never the fault of DHL, FedEx, or UPS. It's always Customs, even when it's proven they screwed up. And ther are no realistic options. for small businesses.

 – About 3 weeks ago.

Can't believe how awful the new website format is! Scrolling, scrolling, scrolling........ continue to the next window and scroll on and on. Old compact format was great - very utile - each page...

Can't believe how awful the new website format is! Scrolling, scrolling, scrolling........ continue to the next window and scroll on and on. Old compact format was great - very utile - each page showed almost everything in one view. Browser zoom out set at 75% in effort to reduce scrolling. Fonts are weak, especially in the drop down menus.

 – About 3 weeks ago.

I ordered my Pikachu Pokemon card in second grade. Still didn't get it in 9th grade....

I ordered my Pikachu Pokemon card in second grade. Still didn't get it in 9th grade.

 – About 4 weeks ago.

Next Day Air shipping apparently isn't well organized. I used THEIR shipping label but somehow I still got: "We've incorrectly sorted the package at our facility. This may cause at least...

Next Day Air shipping apparently isn't well organized. I used THEIR shipping label but somehow I still got: "We've incorrectly sorted the package at our facility. This may cause at least one business day delay."

SO MUCH FOR NEXT DAY.

 – About 4 weeks ago.

I don't even want to waste my time explaining how UPS sucks, just do yourself a favor and use another delivery service....

I don't even want to waste my time explaining how UPS sucks, just do yourself a favor and use another delivery service.

 – About 4 weeks ago.

Package due to be delivered to Cibolo, TX Friday 28 Apr 2017 arrived in San Antonio the previous afternoon and was listed as "out for delivery" at 8:26 a.m. on 28 Apr. It rode around on the...

Package due to be delivered to Cibolo, TX Friday 28 Apr 2017 arrived in San Antonio the previous afternoon and was listed as "out for delivery" at 8:26 a.m. on 28 Apr. It rode around on the truck for 12 hours before status was updated to "rescheduled for next business day, May 1" due to "operational conditions." Interestingly, a UPS truck passed my front door but did not stop about an hour before sundown on 28 Apr. In my view the "operational conditions" excuse was, in this instance, a smokescreen to mask laziness and/or lack of competence. This was my second experience this year with what appears to be a totally indifferent attitude on the part of UPS. The company needs to understand that businesses that fail often die one customer at a time.

 – About 4 weeks ago.

Spent $120 on next day air shipping on a Friday so I could have my shit Saturday. It goes to Kentucky and gets delayed for weather but the weather has been perfect there. f%@k ups...

Spent $120 on next day air shipping on a Friday so I could have my shit Saturday. It goes to Kentucky and gets delayed for weather but the weather has been perfect there. f%@k ups

 – About 4 weeks ago.

They don't give a shit!
Can't wait for Amazon to put them out of business.
My programmer was due Friday before 8pm
The had a power outage in my city and my package was...

They don't give a shit!
Can't wait for Amazon to put them out of business.
My programmer was due Friday before 8pm
The had a power outage in my city and my package was here.
They would not let me pick it up and said b/c they do not know its location.
I know its location per the update email.
They ficking lie to get the call over with.
Can't wait to watch UPS go down in flames
Cock suckers!!!!!!!!

 – About 4 weeks ago.

Been waiting all day for a package which was supposed to arrive at 9:30am no later. It's now 1:00pm. And they can't tell me when they think they can get it to me paid nearly $100 for this shit...

Been waiting all day for a package which was supposed to arrive at 9:30am no later. It's now 1:00pm. And they can't tell me when they think they can get it to me paid nearly $100 for this shit service. From now on I'll only ever ship FedEx for something important

 – About 4 weeks ago.

Bottom line is they no longer give a shit....the quality of service has been declining for years in the San Antonio area. They just opened a new facility in San Antonio and now things are worse than...

Bottom line is they no longer give a shit....the quality of service has been declining for years in the San Antonio area. They just opened a new facility in San Antonio and now things are worse than ever...

 – About 4 weeks ago.

I HAVE PROOF THAT UPS DRIVER FALSIFIED THE DELIVERY CONFIRMATION STATUS AND THRU INVESTIGATION & COMPLAINTS HAVE THE PROOF! WHO WOULD LIKE TO JOIN A PROTEST???...

I HAVE PROOF THAT UPS DRIVER FALSIFIED THE DELIVERY CONFIRMATION STATUS AND THRU INVESTIGATION & COMPLAINTS HAVE THE PROOF! WHO WOULD LIKE TO JOIN A PROTEST???

 – About 4 weeks ago.

Expedited shipping from one state away, now takes a week.
UTUPS, you suck....

Expedited shipping from one state away, now takes a week.
UTUPS, you suck.

 – About 4 weeks ago.

I paid for "expedited" shipping for delivery no later than today. Been sitting at home all day waiting for delivery.
UPS SUCKS!

It is now dark o'clock....decided to...

I paid for "expedited" shipping for delivery no later than today. Been sitting at home all day waiting for delivery.
UPS SUCKS!

It is now dark o'clock....decided to call UPS Customer Service....give them tracking number....my EXPEDITED package will not arrive until MONDAY.....SIX days after My order was placed.
UPS SUCKS!!

I am in Springfield, Illinois my package was coming from Kentucky...six hours away!!!!!!!!!!!!!!!!!
UPS SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
UPS SUCKS

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 – About 4 weeks ago.

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have...

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have to go and get it-stand in line. UPS is a BIG waste of time and will let everyone know!!!! TERRIBLE service!

 – About 4 weeks ago.

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package...

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package at our facility. This may cause at least one business day delay." message.

A package originally scheduled for delivery on Thursday and then on Friday is now scheduled for Monday delivery.

 – About 4 weeks ago.

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!...

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!

 – About 4 weeks ago.

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that...

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that is being delivered to the UPS Store and they couldn't get it there before the store closed at 6:30 PM. The reality is it never left the depot and UPS lied.

 – About 4 weeks ago.

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps...

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps service and when I got it back well guess who deliver it to me ups! Same location but guess what it took them 6 and a half days to give it to me. Not to mention other purchases I have done and use ups just sucks it takes so long I don't know why they even have ups when they take ages to send you your items

 – About 4 weeks ago.

UPS is now f%@kUPS ...

UPS is now f%@kUPS

 – About 4 weeks ago.

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so...

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so hard? I think I've hit a wall where they want me to associate my own account information, which is not valid because I've never shipped with them before!!!

f%@k you UPS and your broke-dick website. I want to use your services but am unable to because your website was made by a band of developmentally delayed chimpanzees.

 – About 1 Month ago.

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one...

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one day shipping, and extended a month of Prime (whoopdee-f-ing doo) so I said that's fine. Rung my RING video door bell, didn't even give me enough time to PICK UP the door bell. By the time I answered the MOFO driver was gone, left a retarded note saying I have to pick it up at a facility. I called into Amazon who sincerely apologized and gave me 10 dollars (whoop-dee f%@king doo, my item was to build an IT item costing way more and way more in opportunity cost). The Amazon CS said they can actually have it delivered tomorrow. Then I said, can they come back now?? It's just 2 hours passed the 8pm. Amazon CS calls them, and they said they CANT deliver until FRIDAY. I asked the lady if they can get it delivered tomorrow, she said she'll note that, and they will call you before 10am. I then ask "is this a guarantee i'll get it tomorrow, just a yes or no?" She keeps going around in circles and with attitude says NO it's not a guarantee it's an attempt. Ended up wasting 30 minutes on the phone for a measly ass mother f%@king 10 dollars and me just going to pick it up as a guarantee anyway. f%@k UPS. Some drivers are cool and can be patient, but some are dumb ass retards, along with probably most middle management. f%@k UPS.

 – About 1 Month ago.

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to...

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to you (me, yeah right)' bottom line = no delivery.
next day, SAME THING. its 'left the facility' and 'on the truck' 'on its way to you'

That means instead of delivering the package, UPS has been driving it around town for two days already and taking it in and out of the warehouse rather than delivering it. and guess what? THIRD DAY AND I STILL DON"T HAVE MY PACKAGE!!!!
Thanks UPS. I complained to Amazon so that one day hopefully soon they will create their own shipping service and put these LIARS out of business. UPS you had one job and only one job to do......

(ahhh that felt gooood)

 – About 1 Month ago.

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed,...

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed, and they are doing their best to fix it, but their current solutions "cost too much money". Nobody cares about your freaking money, fix it and this site wouldn't exist. I saw UPS pulling out on the street just a few blocks from my house, and my package wasn't there. Next time I buy a PS4 game, I'm doing it straight off my Playstation.

 – About 1 Month ago.

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same...

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same weather. I looked it up and it's sunny and 82, 0% chance of rain. Based on google search, "delayed due to severe weather" is a standard answer from UPS. SMH EUOM9

 – About 1 Month ago.

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never...

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never buy anything that only ships with UPS . I will never use UPS


save your time dont use UPS there new motto should be ....UPS we dont care. so why should you .
they suck so bad the have a place where ppl can post how bad there are

 – About 1 Month ago.

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package,...

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package, no note on door. I called UPS, and was told by San Jose office that package was "improperly loaded", so it wasn't on truck. Later that evening my tracking info updated, but it says that a delivery attempt was made, and was not left because package requires signature. Which is it? Was it "improperly loaded", or did the driver not leave it because it required a signature? There was no note left, so they never actually attempted delivery. Some UPS employee from San Jose is probably trying to cover their own ass by blaming the customer!

Also, I have "Auhorized Release" for the delivery, so they shouldn't be looking for a signature anyway!

 – About 1 Month ago.

Almost 10pm, package still out for delivery......

Almost 10pm, package still out for delivery...

 – About 1 Month ago.

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over....

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over.

 – About 1 Month ago.

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off...

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off

 – About 1 Month ago.

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing...

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing before showing up in Stanton PA this morning. They may make it to me by tomorrow but who knows, it's a 2 hour drive from where I live but UPS is in it's own time zone. Now the other parts were sent on the same day by way of USPS, I got them with in 4 days and they are already in the PC tower. Who would have thought that USPS snail mail would be faster?

 – About 1 Month ago.

Short UPS! They are in the long tail of their decline....

Short UPS! They are in the long tail of their decline.

 – About 1 Month ago.

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup....

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup.

 – About 1 Month ago.

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of...

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of April 17 with no apology.

 – About 1 Month ago.

f%@k ups...

f%@k ups

 – About 1 Month ago.

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has...

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has not been updated, and still says it's going to be delivered "on time", 4/12, 10:30am. Spent an hour on phone with UPS 4/12, spoke with 5 people, the 5th being a supervisor. She could not find the package, she could not even get in touch with the LA warehouse. It's every f%@king time with UPS something goes wrong and/or gets damaged. My guess is someone in the warehouse didn't feel like lifting the package on a truck, and it's still sitting there. Wish I even knew that much. Maybe someone walked it out of the warehouse as a little Easter gift for themselves? So sick and tired of the bullshit. With all the technology they can't figure out where my package is?

 – About 1 Month ago.

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay...

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay in effect so will not be delivered on time! First off why in the hell send it to Louiville Kentucky when its in California being shipped to California? Bullshit crooks im out a days work $321.00 and no recourse from Ups ! "UPS SUCKS ASS"

 – About 1 Month ago.

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I...

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I ordered something the company uses UPS, won't take my box# fine whatever. Package is dropped off at the post office last week, then returned to the shipper. I call again, badger them to put my box# on. Package should arrive today, I will probably be able to pick it up tomorrow. I check my tracking since I'm going into town this afternoon and if ups drops off before 10am I can probably sweet talk the post office lady into finding the package so I don't have to drive in again tomorrow. NOPE, UPS has rerouted my package to my old address 50miles away because they don't "do" PO boxes.

 – About 1 Month ago.

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the...

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the front door in my building. When I go to pick up my packages from the store, they close at 6pm on weekdays, and aren't open weekends. WTF UPS? They have the laziest most incompetent drivers of any delivery service.

 – About 1 Month ago.

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in...

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in my home town. The delivery date was still being marked as "being updated". Saturday comes and goes, Sun I didn't expect anything, Monday the delivery date is updated to Tuesday. So I email customer service and asked how it is that I can drive across town in under an hour but my package takes five days to meander across town. I got back a we're sorry, but that's the it is response. Tuesday comes and goes...no package. Now I am told my package was handed off to the USPS and they say it's improperly addressed and is being returned to sender. The sender is a business from whom I've been ordering for years.

 – About 2 months ago.

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business...

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business day. It's in the delivery center since 6:00 am Friday and can't get two towns over to be delivered? Not acceptable and these are food items so freshness is now a big issue. Sometime Monday evening I'll be driving over two hours round trip to deliver the gifts that I won't have this weekend. Ever hear of working a weekend?! I'll avoid UPS delivery anytime I can.

 – About 2 months ago.

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their...

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their f%@king truck and deliver it to me today but no, they keep it until next week to deliver.

 – About 2 months ago.

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday...

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday now and I see that the box has arrived at our local UPS...but they won't put it out for delivery because it's Saturday and they don't deliver on Saturday unless I paid extra for the shipping. Wtf. I paid to get it delivered to me on Friday. I'll most likely get my package on Monday, and it's gonna be disgusting unsafe meat.

 – About 2 months ago.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Today, the tracking information was updated to indicate our package was out on a truck for delivery, again by close of business (5 PM). As I write this, I have talked to UPS "customer service" (in quotes on purpose) who have told me that there's nothing they can do. They tried to contact the local dispatch, but nobody there has returned their calls.

Now they're telling me that they'll reschedule my delivery for sometime during the business day on Monday. Sometime.

Again, I have to reschedule with our client who is expecting us to install this equipment.

This is 2017. How do they not have GPS tracking on every truck in their fleet? They should know the location of my package within 10 to 20 feet at all times.

If this was a one-time even, well...crap happens. This is now several times in the past few months.

UPS SUCKS!

 – About 2 months ago.

just ridiculously incompetent. ...

just ridiculously incompetent.

 – About 2 months ago.

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something....

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something. Canada Post is way better - more expensive - but way better and more convenient...and seems to have much more common sense.

 – About 2 months ago.

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I...

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I guess couldn't read the label please go back to first grade

 – About 2 months ago.

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home...

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home and Called UPS to see what the time range was to receive my $2000 package. A signature was mandatory and the UPS rep said they would not leave it in a secured location in my back yard.

They gave me a time frame of between 5-6pm and said they could call me when they were near.

I was never called however at around 5:15pm I refreshed the tracking number and it said it was signed by me and left with reception... I was still on route home and I live a house and it wasn't delivered to a business with a receptionist.

I arrived home and it wasn't there. That's when I called the UPS line and they said the driver signed for it and left it on my porch. Someone saw it and took it.

The driver came by and admitted guilt that he signed for me and thought it would be ok for him to leave it there. While he was there he tried shifting the blame on me though. Telling me I should be living in this type of area and so forth...

f%@k UPS!!

 – About 2 months ago.

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but...

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but the weather channel and local stations. Why can they just put the real reason and solution so at least we know they have it.

 – About 2 months ago.

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was...

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was promised to follow up to my email within 4 hours I'm still waiting. Advise them of the change of delivery date they got that wrong. Call UPS and tried to make changes to the delivery location and or date and was told I could not do that only the shipper could do that. I called on Amazon. ( who has excellent customer service and could teach UPS) they told me UPS would call me back. I'm still waiting for that call.

 – About 2 months ago.

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux....

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux.

 – About 2 months ago.

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!
The other, my new phone, is "our for delivery" since 8:19am so 10 hours ago.. Seriously, this is the best UPS can offer? Crappy tracking, zero customer service, their packages arrive looking like shit, so you know they are tossing em about not giving a damn.. And here is is almost 6:30 PM and have I gotten either package yet? NOPE! And I've only been waiting all damn day.. Seriously, if I had a choice, I would have chosen the USPS over these clowns.. Or even FedEx.. At least USPS and FedEx tries to deliver during normal hours.. This is ridiculous! UPS, you SUCK.

 – About 2 months ago.

UPS SUCKS...

UPS SUCKS

 – About 2 months ago.

DO NOT USE UPS. They SUCKS REALLY!!...

DO NOT USE UPS. They SUCKS REALLY!!

 – About 2 months ago.

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of...

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of delivery. By tracking my package it make me feel so frustrated and keep asking why? Why would they do that ?

 – About 2 months ago.

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical...

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical device to reshape his head. The goal was to take the focus off of my son and onto the artwork.

UPS openly admitted to mis-sorting my package at their facility. They never called me to tell me about the error. They just did whatever they wanted instead of consulting me and asking if we still wanted our package delivered. They don't seem to comprehend that when someone pays a ton of money to have something overnighted that means the package is time sensitive. The artist wasn't even going to be home the following day so my son's helmet would habe just sat there for who knows how long.

My son can't go more than 48 hrs without wearing his band so I had to jump through hoops to have the band routed back to me.

It's emotionally damaging. I saved the money to ship and paint the helmet for my son and now he's missed out on his therapy as a result of UPS's irresponsibility.

I will never ship anything through UPS and I highly recommend that no one else does either. I've never had these issues with FedEx. This was the first time I've ever used UPS.

 – About 2 months ago.

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you...

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you wish.

 – About 2 months ago.

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and...

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and asked to have it redelivered, and what happened? They picked it up from said liquor store, brought it back to the UPS office....then sent it straight back to the liquor store.

 – About 2 months ago.

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!! ...

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!!

 – About 2 months ago.

UPS SUCKS!!! Just saying......

UPS SUCKS!!! Just saying...

 – About 2 months ago.

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This...

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This incompetence then trickles down to the line staff. One only needs to look at what has happened to Sears and K-mart to see real life examples. The best thing to do is for everyone to complain loudly to your seller and continually to demand they do not use UPS as a delivery service. A significant loss of business will eventually wake UPS up or let them go the way of the do-do bird.

My package was at a distribution center and scheduled for delivery today then suddenly "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." This is most likely UPS code for "some incompetent and untrained worker put your package on the wrong truck and now it's headed one-thousand miles in the wrong direction" or "your package is sitting at the distribution center for a few more days because some bonehead in top management thinks it will save UPS money to have it hang-around for a while"--get a clue fuel costs are not going to drastically change over the next few days and the destination is sure as heck not going to get any closer.

 – About 2 months ago.

Ups SUCKS.... I think they still move packages by horse and buggy!!!!...

Ups SUCKS.... I think they still move packages by horse and buggy!!!!

 – About 2 months ago.

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via...

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via USPS and it arrived at my mailbox promptly the NEXT day after ordering from Amazon. My other item was scheduled for March 27 by 8 PM, but they routed it to a city nowhere near me and now it is supposedly going to arrive by April 3rd. Yeah right. If this item is BROKEN when it arrives I will be hounding Amazon and UPS until the end of time. And this is one item that I really NEEDED to be delivered on time! So much for medical devices.....UPS does not care and obviously they cannot read, type, or even have any common sense. I used to think UPS was better than lousy FedEx but now I am beginning to wonder.... Right now, UPS had better get my delivery to me, and it had better work, or else they will NEVER get rid of me. I will be complaining to them, and Amazon, and also the Federal Government. UPS....stands for Utterly Puke Stupid!

 – About 2 months ago.

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa...

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa through Moses Lake WA to Portland OR just o come back to Moses Lake. By the way each time any package I have gotten that has done this was paid over night shipping and it would still be two days late.

 – About 2 months ago.

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps...

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps like these buffoons. Wish they go out of business! I will never use them if I have a choice as they are too unreliable!

 – About 2 months ago.

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the...

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the last 2 days. So this idiot wakes me just in time to witness the schmuck literally throw the package AT the glass doors on the patio. It was not a heavy package, but I also didn't need this friggin genius to also cover the package in dust and truck-tons of pollen. Did I mention it was not in a box, it was clothing items in a one of those dumb plastic bag?

Yea, totally not a massive dick move or anything. f%@k these guys.

 – About 2 months ago.

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste...

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste of money, incompetent workers.

 – About 2 months ago.

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete...

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete lies.

You call the customer service line and eventually get a return call from the local office that blatantly laughs in your face at any concern that you need your items today.

I get it - UPS is so large they can do what they want... just sad that they are overpaying lazy and incompetent staff including the worthless person running the Fife WA distribution center.

I cringe weekly as I have to order product that can only ship UPS

UPS - Worthless Incompetent Lazy Pompous

have to be successful inspite of UPS

 – About 2 months ago.

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his...

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his much more important business. RSGYK

 – About 2 months ago.

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was...

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was open less that 1 foot. This was for his package delivery. Then he drops the large, heavy box down.
Then he leaves silently: I see him wearing an odd-circular, beach type hat. CONCEALING HIS FACE.
Proving he knows his guilt.

UPS had done guilty behavior, but rather hit-and-run driving against me. In my past.

 – About 2 months ago.

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS....

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS.

 – About 2 months ago.

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow....

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow.

 – About 2 months ago.

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a...

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a reading test or drug test.

 – About 2 months ago.

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking...

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking night

 – About 2 months ago.

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks! ...

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks!

 – About 2 months ago.

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day....

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day.

 – About 2 months ago.

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th....

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th. That's fine it'll still be here before the 26th. Now I get a notice that they've rescheduled the drop off for the 27th. So now I can't finish my project till 4/2, which puts me a week behind. I used to go to UPS over USPS. Not anymore.

 – About 2 months ago.

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to...

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to learn that my package was misplaced and they were in the process of locating my package and because of this I would have to wait another day for delivery. So immediately my morning was ruined. I proceeded to call customer service to have some nimrod mind you sounds like cheech from Cheech n Chong I explained my situation to him and the dumb ass tells me oh I'm so sorry sir to learn of this very inconvenient circumstance but do not worry I will be helping you. So he puts me on hold for what seemed like 20 minutes and comes back and says sir do not worry as this one has been taken care of so I asked how was it taken care of and when will I be receiving my package and he tells me I was not able to locate your package but not to worry sir you will get your package today. By this point I'm thinking there's no concrete data that says I will be getting it today so I told him this is unacceptable and he tells me if the package does not arrive by 4pm give us a call back and we will get the package to you before the day is over. My question to him was why not do that now why make me wait. By this point I had lost my patience with this nube and his dumb accent was getting on my last nerve so I just decided to just finish the call so I told him ok whatever I'll wait than he says have a good day sir and stays on the line, I wanted him to hang up so I can be redirected to take the survey but he knew this and proceeded to keep the line open waiting for me to hang up first so after about 3 minutes of this I just hanged up smh. I called back a few minutes ago because now magically my package appears after 8pm and says it will be delivered by the end of the day not by 10am which is the time a next day air package is supposed to be delivered. I tell the foreign girl with the deep accent that I need it delivered before 10am because I paid for the service and they already screwed up by this point and she tells me I'm sorry sir I can not change this can I help you with anything else so I told her I want a refund and she hanged up on me. UPS will never get another penny from me. Bunch of idiots is what they are.

 – About 2 months ago.

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again...

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again until Monday morning. My package was scheduled for delivery on friday and here I am Tuesday at 6:30 PM still without a package. it's literally been sitting in one place for days. Last time I ever associate with UPS. I won't be buying from vendors who use UPS anymore either. UPS SUCKS!!!!

 – About 2 months ago.

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the...

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the drive way.
At 3 i bring the dishes back to the kitchen and i see the door tag.
HE DIDNT RING THE BELL....he knew i was home, so he didnt ring the bell to NOT deliver the package. thank you a**hole

 – About 2 months ago.

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."...

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."

 – About 2 months ago.

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!...

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!

 – About 2 months ago.

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition....

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition. Didn't UPS pay $4 million to settle a lawsuit for this exact reason a few years ago...?

 – About 2 months ago.

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center...

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center which we decided to do...we were expecting a call within an hour to confirm. No call back...called again at 5:15...same drill. No call back....called again at 7pm and they then told us we could pick it up at a place 20 minutes from our house. Arrived their by 7:30. At 8:05p the UPS lady with poor communication skills came out to tell us the driver was not expected back until 8:30pm and they were closing service at the pick-up area for the night. Nice...our wine from California will now sit in Houston's sun all day today waiting for pick up. BTW you cannot have it left at a local UPS store...where as with FEDEX...you can have signature packages left at Kinko's...in an air conditioned environment. UPS is not in business for customer services....

 – About 2 months ago.

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it...

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it to Brooklyn at 8am yesterday, then marked delayed due to weather at 9:43am one week after the frikkin storm. No updates 24 hrs later. I even called cust service and they have no explanation

 – About 2 months ago.

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm....

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm. Lies. I've been home all night. Ran downstairs and NO slip. Where the h**l is my package!!!!!

 – About 2 months ago.

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO...

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO f%@kING DELIVERY! I spent hours on the phone with the waterhead customer service representatives at UPS and I even drove to the local warehouse where it was scanned to speak to someone. They were just as lazy and useless. She didn't even check her computer. She just re-affirmed what it said in my tracking...

"Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible."

and...

"An emergency situation or severe weather condition has delayed delivery."

To which I reply--WHAT f%@kING SEVERE WEATHER? It has been sunny 40-50 degrees the last 4 days in MA and even in the origination area of NJ! What LIARS! They are using the recent snowstorm in the northeast as an excuse for their incompetence! What a joke of a company!

 – About 2 months ago.

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're...

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're going to let it sit in a warehouse for another day. UPS can F right off, never using them again.

 – About 2 months ago.

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man...

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man

 – About 2 months ago.

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally...

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally called my company this morning and they said a storm caused several packages to be lost and several people were affected. This is my retirement check that I was depending on. Fortunately the company is going to reissue everyone's checks and overnight them again. Wish they would use a different company. Shame on you UPS, if you would've told the truth in the first place, I would've understood and could've let my company know on Friday. I will go out of my way to never use UPS again as all trust and good feeling for them is gone. If my package arrives on Wednesday as its supposed to now and they agree to waive the overnight fee, my feelings might start to change, but as in any type of relationship, you'll have to show me I can trust you again UPS.

 – About 2 months ago.

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap. ...

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap.

 – About 2 months ago.

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx......

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx...

 – About 2 months ago.

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my...

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my packages and then kept claiming it would arrive a day later, for 6 days.

 – About 2 months ago.

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent...

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent creating the reports that were sent. I had to pay again to resend the packages. I ABSOLUTELY hate UPS. Their driver has as much personality as a mushroom. He scares us. I want to go back to FEDEX. WE never had any issues with them. This sucks. UPS Sucks

 – About 2 months ago.

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it...

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it took HOURS to get an email response and then the response was to tell me to call a number for a "specialized tracking representative" who was NO HELP whatsoever. He blamed the weather of course. He was incredibly terse as well. The package has gone from Iowa to Kentucky and is STUCK there. There isn't any weather between Iowa and Texas or Kentucky and Texas. Extremely disappointing, UPS! You used to be the best. Now you are worse than the USPS. Unfortunately, I was not able to choose which service was to deliver the paperwork. SHAME ON YOU.

 – About 2 months ago.

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped...

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped a package next day air 3/16/17 - NEXT DAY - I went to track it and it showed that is was shipped to a different location than it should have been. It was not delivered next day (3/17/17), and still is not delivered today (3/20/17) and it will not be delivered today and they can't tell me when it will be delivered - according to Les - Customer service supervisor...I was not told via the website there was a problem with the local facility and when I called customer service the next day - they STILL didn't tell me and now when I call Monday they tell me someone SHOULD have told me but somehow they did not and even though I was not told and that is their fault - they will still charge me the next day air fee and plus a fee to have my package returned to me. I cannot put in for a refund because that is the policy, to take packages, not deliver them, take your money and not refund you. And then charge you to give you your package back.

Which of course will take three more days at least.

 – About 2 months ago.

Shipment stuck at NJ for almost 4 days...

Shipment stuck at NJ for almost 4 days

 – About 2 months ago.

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the...

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the shipments were snow plow and salt spreader parts. Prices going up and DIM screwed all shippers. Record 6.2 Billlllllllllllllllllllion profits and they can't recover from a 12" snow. Total BS.

 – About 2 months ago.

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new...

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new estimated delivery and it was a no go (no response). Hope they will deliver it eventually because this is getting frustrating.

 – About 2 months ago.

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it...

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it

 – About 2 months ago.

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed...

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed Ex

 – About 2 months ago.

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!...

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!

 – About 2 months ago.

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather...

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather day...it appears other carriers are operating without issue.

 – About 2 months ago.

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day...

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day (3/14) and they're this far behind??Throw down and do Saturday deliveries to make up for it!! What happened to Customer Satisfaction First?? UPS Management Blows big time...Not the drivers fault.......

 – About 2 months ago.

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even...

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even though they could. Not too mention it took 14 hours to ship the package 3 hours away. Not very efficient if you ask me.

 – About 2 months ago.

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled...

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled delivery data of Mar 20th. So it is taking them 3 days to move a package roughly 100 miles north to it's destination. Hell, even the United States Postal Service moves faster than that.

 – About 2 months ago.

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday....

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday. On Friday at 9:57 at night I got an email "Delay: Emergency Situation or Severe Weather" that morning it was "Out for delivery"

 – About 2 months ago.

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since...

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since Wednesday. On Wednesday FEDEX delivered a package to me no problem. UPS always sucks, half the time they simply do not deliver when they're supposed to then they lie and update the website to say that a delivery attempt was made, but no one was home. Given the choice, I NEVER choose this company for my shipping needs.

 – About 2 months ago.

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too...

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too late for the next day cut-off. Fine. Friday it is. I track my package and it says Friday, 3/17, 6:43am, on truck, "out for delivery"... so I wait and wait and wait... at 10:10pm (!) it updates me with this "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

BULLSH$&. The snow storm was Tuesday, ok? There's hardly any snow left on the streets here in New York. Furthermore, Nordstrom sent part of my order via Fedex, ordered the exact same day at the exact same time, and Fedex got the package here at 3pm.

Final insult, I call UPS and explain to customer service that if my order arrives by Saturday it's all good, but that Monday delivery is no good and useless to me. I said I'd even pay more to get it Saturday. Nope... customer service rep says there's nothing they can do, it will probably show up Monday. Useless.

Seriously UPS? How is 7 inches of snow that fell THREE DAYS AGO a weather emergency for you? And how does a package that's already on a truck and marked 'out for delivery' not make it due to 2 inches of leftover snow at the curb? And how come, on top of all that, you can't put some extra drivers on to get delayed packages to people the next day, just because that day happens to be a Saturday? This is terrible customer service, and you suck UPS.

 – About 2 months ago.

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver...

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver your package as soon as possible. / we’re working to deliver your package as soon as possible". Wednesday the weather was shit and they couldn't deliver, I get it, I understand. But Thursday and Today the weather is fine! In fact I seen other trucks making deliveries, why isn't my package being delivered?! This is bullshit!!

 – About 2 months ago.

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for...

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for emailing our team. I can understand your frustration and I apologize for the delay. When we experience adverse weather, it has a two-fold effect on our services. First, during the actual weather issue, we are unable to deliver or pickup packages on our normal routes. Second, once the weather permits us to resume our service, we have accrued a severe backlog of packages and must work to catch up on this volume.

Unfortunately, we haven't received any updates on when these packages will be delivered.

Sincerely,

Ema L.
UPS Social Media Team

 – About 2 months ago.

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017,...

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017, with the package in NYC already, I received an update stating: " An emergency situation or severe weather condition has delayed delivery."
Last I checked, it's been a sunny day today and 46 degrees and almost no signs of the recent snow storm that took place 4 days ago.
Forgot customer service because there is none and as of 6:36pm, no updates whatsoever.

 – About 2 months ago.

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the...

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the ups tracking website said that my package was "out for delivery". Around 12 pm I saw the UPS truck sitting outside my house for about 5 minutes. They didn't come to my door, they didn't knock, there was no package. I called the UPS customer service line and it was a f%@king automated system. I found out you can press 0 if you want to talk to an actual human being. That didn't help much more, all the woman could tell me is that it's "out for delivery". Fair enough, maybe it would come later. So I've been sitting all day waiting for this f%@king package and decide I'm going to call again, but before that I'll check the website. Suddenly there's an "adverse weather" delay. There's no f%@king adverse weather here.. no snow, no rain even. Don't know what the f%@k that's supposed to even mean. So I called the customer service line again and told them everything, they still couldn't tell me anything except that my package will be delivered on MONDAY now. I ordered it on Tuesday, it should have been shipped on Wednesday and got here today, but now it's getting here on f%@king MONDAY of next f%@king week. Needless to say, I'm livid. I asked the woman on the phone if I could just pick it up there tonight or tomorrow, and she said that I can only pick it up or have it delivered on Monday. Well that's not much of a f%@king choice. I'm done with UPS, I really can't take it anymore. When the driver gets here on Monday I'm going to have a word with them, tell them I'm really unhappy.

 – About 2 months ago.

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re...

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible" and is now not being delivered until Monday. I'm not exactly sure why it is delayed as the weather has been fine for the past two days!! I live 2 hours away from Secaucus, NJ where my package is. It should not take another 2 days. So confused!

 – About 2 months ago.

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then...

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then so enough stupid excuses

 – About 2 months ago.

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of...

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of packages. I need these for a party this week coming up.

Due to emergency conditions in our Hialeah, FL facility, deliveries are delayed. Recovery efforts are underway.

 – About 2 months ago.

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing...

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing what they've been paid for. A genuine embarrassment of a company - the management should be ashamed - there is clearly a systemic issue with the way they are run. Quick message for David P. Abney - WAKE THE f%@k UP

 – About 2 months ago.

f%@king dog shit company...

f%@king dog shit company

 – About 2 months ago.

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)...

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)

 – About 2 months ago.

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!!...

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!! Called twice and all of a sudden it's still at warehouse smdh!! My kids needed their stuff for tomorrow for school and if I was given the truth I could have went out this evening and got back up!! I'm so friggimg upset and my kids are going to be so disappointed tomorrow when they wake up and I have to tell them that they won't have their stuff for school NEVER Again!!!

 – About 2 months ago.

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager...

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager they try to appease you and b******* you

 – About 2 months ago.

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "...

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "

 – About 2 months ago.

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!...

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!

 – About 2 months ago.

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed...

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed

 – About 2 months ago.

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery. ...

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery.

 – About 2 months ago.

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I...

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I did ask "so have I been lied to?" "I can't confirm that as I don't know the rep"

 – About 2 months ago.

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is...

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is delayed by a day and I took a day off work to receive the parcel..

 – About 2 months ago.

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling...

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling

 – About 2 months ago.

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I...

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I might miss my trip to Cali waiting on some shoes I should of bought in the store smh.

 – About 2 months ago.

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The...

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The representative tells me that they can begin an investigation and it can take up to 8 business days to complete. No garauntee they'll even find it. Boooooo! There needs to be a way to get money back.

 – About 2 months ago.

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture...

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture that I had to pay for at $450.
Normally I make a purchase and ask who their shippers are and if it is with UPS i'll go on to another retailer.
I forgot to ask this time I purchased an item from Walmart and was disappointed to learn it was UPS.
Was purchased on March 8, 2017 with two day delivery.
I tracked the package to Walmart and UPS delivery date was the 13th. I had made plans to be home on the 10th but when they expected delivery date was the 13th I didn't have an opportunity to arrange to be home for delivery, so I hand wrote a note that reads "UPS please leave package" printed my name and signed it. The dumb ass agent took my note down and put one for me to sign. Don't contact customer service Roselie won't do anything either

 – About 2 months ago.

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.
...

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.

 – About 2 months ago.

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not...

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not think one could check the weather online if not just look outside (it's been in the 70s the last week here in California)??

What irks me about the whole thing is the generic 'will reschedule' message that has been there for 3 whole days. We paid for your service/delivery per your estimates. YOU DO NOT GET TO CASUALLY reschedule it at your convience.

THERE IS NO SEVERE WEATHER UNLESS your drivers are vampires and they cannot work in sunshine.

I think they need to come up with better lies/excuses to their customers.

 – About 3 months ago.

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed...

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed with no response. Funny how package has been delayed the past 2 days due to so called inclement weather when both of those days it has been sunny and bright!

 – About 3 months ago.

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has...

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has been no rain or snow recently. My guess is they are just using it as an excuse to drag their feet and delay packages. This happened a few times the past couple months all times there was no severe weather. One time it was delayed and there was just a little rain in the area it was in. Really awful company. I hope amazon breaks off from ups and realizes they are losing money when having to keep give people refunds for these ups package delays.

 – About 3 months ago.

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over...

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over the weekend, so I can't even go get it myself!

Seriously, UPS, never stop f%@king yourselves.

 – About 3 months ago.

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a...

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a location near you (common sense)...nope, they return it back to the sender. So you either have to wait at home all day for the package, or you pay an extra fee to have their re-direct your package elsewhere.

The average wait time at their warehouse in Maspeth is 40-80 minutes.

When you try to reach someone through Online chat on the weekends, they're closed! Closed! And when you try to complain or reach someone through E-mail...you are limited to a 500 letter count. WTF!?

 – About 3 months ago.

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them ...

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them

 – About 3 months ago.

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons....

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons.

 – About 3 months ago.

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe...

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe weather"
WSDOT shows "No warnings or alerts" between Spokane UPS and my residence.
Question
Is this part of their new "alternate facts" program or simple dishonesty.

 – About 3 months ago.

Why does tracking show an arrival scan for San Pablo,CA on my package...was supposed to be delivered today and now is delayed until Tuesday due to "severe weather". I'm within 100 miles...

Why does tracking show an arrival scan for San Pablo,CA on my package...was supposed to be delivered today and now is delayed until Tuesday due to "severe weather". I'm within 100 miles and there is No severe weather in this area of California some bogus excuses I think.

 – About 3 months ago.

Waiting at home for my package to arrive - but, no,"Severe weather conditions have delayed delivery”. Really?!? My package is 50 miles away, I'm in California, and the weather is slightly...

Waiting at home for my package to arrive - but, no,"Severe weather conditions have delayed delivery”. Really?!? My package is 50 miles away, I'm in California, and the weather is slightly overcast in the low 60's. Okay, I get it if weather delayed getting the package out to California - but why does it take you 12+ hours and counting just to reschedule a delivery in a 50 mile radius? Oh, and UPS's customer service phone people are useless - they see even less on their screens than I get on the web. They can't see anything, can't do anything, can't ask anyone anything - I guess they're just for people who can't use the web. Pathetic!

 – About 3 months ago.

Ordered 3 day shipping on the 6th but isn't supposed to arrive until 13th because of delays and apparently my shipping plan doesn't include Saturdays so yeah.....
...

Ordered 3 day shipping on the 6th but isn't supposed to arrive until 13th because of delays and apparently my shipping plan doesn't include Saturdays so yeah.....

 – About 3 months ago.

My package is arriving late tonight (Friday) but apparently I can't get it until monday because i didn't pay for premium saturday shipping and even though it will be sitting in my area all...

My package is arriving late tonight (Friday) but apparently I can't get it until monday because i didn't pay for premium saturday shipping and even though it will be sitting in my area all weekend I can't pick it up.... :/

 – About 3 months ago.

Slowest delivery service of them all. I only us UPS when it is forced on me. The Worst. ...

Slowest delivery service of them all. I only us UPS when it is forced on me. The Worst.

 – About 3 months ago.

Really? WTF is UPS Access Point for a DELIVERY SERVICE!

So I pay to have something ship "Near" me. LOL, WHAT A JOKE!

UPS is done in my life....

Really? WTF is UPS Access Point for a DELIVERY SERVICE!

So I pay to have something ship "Near" me. LOL, WHAT A JOKE!

UPS is done in my life.

 – About 3 months ago.

Ordered shoes, today get notification that my adress is faulty and that they tried to deliver and contact me- hell no they did! So there wont be any delivery today. Is it that hard to make a f%@king...

Ordered shoes, today get notification that my adress is faulty and that they tried to deliver and contact me- hell no they did! So there wont be any delivery today. Is it that hard to make a f%@king phone call?!

 – About 3 months ago.

Cannot change shipment at to ups location for free like I used to one year ago. Now they want to extort $40 from me never using ups again ...

Cannot change shipment at to ups location for free like I used to one year ago. Now they want to extort $40 from me never using ups again

 – About 3 months ago.

Chose 1 day shipping from Amazon, package ships out of a city that is in my state (Not even that far from my city), it rains/snows that night, get a notification the next morning saying it's...

Chose 1 day shipping from Amazon, package ships out of a city that is in my state (Not even that far from my city), it rains/snows that night, get a notification the next morning saying it's delayed. Paid for 1 day shipping on top of my Amazon Prime, and it still gets here in the same time that it would have if I just used USPS 2 day shipping. SMH. UPS is so bad.

 – About 3 months ago.

After calling to have my undelivered package held at a facility for pickup, the operator was to have someone call me and update me when it was back and I could go pick it up. We'll, after looking...

After calling to have my undelivered package held at a facility for pickup, the operator was to have someone call me and update me when it was back and I could go pick it up. We'll, after looking at the tracking and seeing it's held, it's closed. No phone call. f%@k ups. I'm tempted to return it to the sender and get a full refund. Boycott this shitty company.

 – About 3 months ago.

My gosh. I have been waiting for my MSI computer for over two weeks. So inconvenient how you can't schedule a time. My mom had to wait the whole damn day because UPS couldn't give an...

My gosh. I have been waiting for my MSI computer for over two weeks. So inconvenient how you can't schedule a time. My mom had to wait the whole damn day because UPS couldn't give an estimation of when they would arrive. Now, they haven't arrived yet. It's 5:00! WTF!

 – About 3 months ago.

2nd day air.....yeah right. How about Ground at 2nd day air prices? Twice in the last month. Better hope it doesn't rain or the 'severe conditions' card comes out. Smh....

2nd day air.....yeah right. How about Ground at 2nd day air prices? Twice in the last month. Better hope it doesn't rain or the 'severe conditions' card comes out. Smh.

 – About 3 months ago.

The brain-dead delivery man leaves immediately after ringing the doorbell and sticks a "We missed you" note. For the third time. ...

The brain-dead delivery man leaves immediately after ringing the doorbell and sticks a "We missed you" note. For the third time.

 – About 3 months ago.

Ordered a set of headlights on Ebay. Was supposed to be here last Friday. Then it was today, now I have a date range of March 8th to March 13th. I have never had a problem with shipping through or...

Ordered a set of headlights on Ebay. Was supposed to be here last Friday. Then it was today, now I have a date range of March 8th to March 13th. I have never had a problem with shipping through or from USPS or Fedex but UPS has caused me numerous headaches including being late on shipping, and shipping me things for the previous twnnant of my rental property who hasn't lived here for over 6 years now, and they have made it a pain to return her items. Not happy with UPS whatsoever.

 – About 3 months ago.

Ordered the Switch and Breath of the Wild from separate distributors- received the game on-time on Friday, via USPS. The Switch? Nowhere to be found. The truck it was coming in on was...

Ordered the Switch and Breath of the Wild from separate distributors- received the game on-time on Friday, via USPS. The Switch? Nowhere to be found. The truck it was coming in on was "Delayed", but was in-transit by midnight (if not before) on Saturday morning. The city it was coming from is less than 2 hours away from my city, and it's apparently still "In Transit."

Because apparently, Saturday deliveries are for "Special Saturday Packages Only." And not delayed shipments that very likely have packages that were for next-day, or day-of deliveries. Because "hur dur, Saturday deliveries are special and no one gets to have them unless they scheduled specifically for Saturday."

 – About 3 months ago.

Ordered a Nintendo Switch and Breath of the Wild. Switch arrived, but they "incorrectly sorted your package" for the game. They were from the same place AND going to the same place. How did...

Ordered a Nintendo Switch and Breath of the Wild. Switch arrived, but they "incorrectly sorted your package" for the game. They were from the same place AND going to the same place. How did you f%@k up? But don't worry, they are delivering it to me as soon as possible. Like you know, not shipping the package they made late on Saturday and forcing me to wait three days longer than the two day shipping it should have been. Good think I get weekends off of work, I would never have wanted to actually have time to play the game. Glad it's coming while I'm at work three days late on a Monday; the "fastest" they could get it to me.

 – About 3 months ago.

Pre-ordered a Nintendo Switch as soon as it went for sale in early January. Paid next day air fees and everything. When it reached Phoenix, AZ UPS delayed the delivery due to a "mechanical...

Pre-ordered a Nintendo Switch as soon as it went for sale in early January. Paid next day air fees and everything. When it reached Phoenix, AZ UPS delayed the delivery due to a "mechanical error." The package was then checked out of the Phoenix facility early in the a.m. and hasn't changed in status yet. I live in Tucson. I could've driven to Phoenix and back and gotten the dang thing. I can only assume that it did reach Tucson the day it was supposed to be delivered but it's sitting on a truck somewhere in the city without an updated status. Essentially from what I understand because Saturday is not a business day and I chose next day air it isn't getting delivered this weekend. GREAT JOB UPS. Took time off and everything!

 – About 3 months ago.

Ordered "Next day air", cost as much as the items...find out it doesn't include Saturday! Then maybe change it from "Next day air" to "Next day air...excluding Saturday"!...

Ordered "Next day air", cost as much as the items...find out it doesn't include Saturday! Then maybe change it from "Next day air" to "Next day air...excluding Saturday"! Say what you mean and what it is. Went to the hub in Clearwater, FL and sought some personalized assistance to maybe locate the package (within their facility) only to get excuses and for them to tell me it "wasn't their fault".
I am so sick of people passing the buck! Zero customer service. At least with FedEx, it states next-business day air...then you know to choose "next day air" if you want Saturday. Yes, I would've gladly paid the extra $$ to arrive Saturday.
I will definitely go out of my way to only order from vendors that have FedEx option, UPS...you've lost my business.

 – About 3 months ago.

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error...

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error occurred in was less than 100 miles away. But instead of delivering a few hours later, or the very least, the next day, the supervisor just told me it might arrive, at best, three days following that mechanical error. She added UPS is not liable for any compensation of any kind for delay. Best part is she has never even confirmed a Monday delivery either. Need to keep rescheduling all my meetings or perhaps quit my job 'Waiting for Godot'.

 – About 3 months ago.

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error...

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error occurred in was less than 100 miles away. But instead of delivering a few hours later, or the very least, the next day, the supervisor just told me it might arrive, at best, three days following that mechanical error. She added UPS is not liable for any compensation of any kind for delay. Best part is she has never even confirmed a Monday delivery either. Need to keep rescheduling all my meetings or perhaps quit my job 'Waiting for Godot'.

 – About 3 months ago.

Pre-ordered Ed Sheeran's new album weeks ago and planned to be home today for delivery only to check up on the tracking to find that they posted a delay notice at 6:30 AM that "Due to...

Pre-ordered Ed Sheeran's new album weeks ago and planned to be home today for delivery only to check up on the tracking to find that they posted a delay notice at 6:30 AM that "Due to operating conditions, your package may be delayed." My package is stuck in Vernon, CA right now with no ETA.

 – About 3 months ago.

Package en route to Miami for arrival on 3/3. arrived in Jacksonville last night (3/2) 6hours by car from Jacksonville yet ups claims due to 'mechanical error' package will take 3 more days...

Package en route to Miami for arrival on 3/3. arrived in Jacksonville last night (3/2) 6hours by car from Jacksonville yet ups claims due to 'mechanical error' package will take 3 more days to make it here. Will NEVER ship ups again

 – About 3 months ago.

Another "exception"! Scheduled delivery by the end of the business day on Friday. Somehow delayed in Vernon, CA common theme. Maybe it's time they start losing business, may just maybe...

Another "exception"! Scheduled delivery by the end of the business day on Friday. Somehow delayed in Vernon, CA common theme. Maybe it's time they start losing business, may just maybe they will fix that black hole of packages in VERNON. Worst than that I get to talk to a foreign based customer rep, lots of empathy there, arrrggghhhh!!!

 – About 3 months ago.

I left work early in order to make it home in time to meet the UPS driver for a 2nd attempt COD delivery. I watchedthe UPS driver drive past my house, slow down then continue on.
I have him the...

I left work early in order to make it home in time to meet the UPS driver for a 2nd attempt COD delivery. I watchedthe UPS driver drive past my house, slow down then continue on.
I have him the benefit of the doubt--I really thought he was going around the block since the streets are narrow and not easy to turn around in--- needless to say, he never returned!
I calle stage 1-800 number to 'track my package' about 10 minutes after he drove by and the status was ' attempted a 2nd drop off, no one available to receive COD.
Garage was open
Cars in driveway
Dog out front..

BUT NO ONE HOME 😂😂😂

Called to speak to someone and told I had to leave message and would hear from supervisor within the hour
We'll, 54 minutes later, the supervisor callls and says the driver can't turn around- he's on his way back to drop off important packages that need to be out for delivery tomorrow.
I reply with.. my package isn't important than?
She replied
He has 100's, yours is just 1!!!
Wow!! Totally disappointed..
I will try my hardest not to use anymore!!

 – About 3 months ago.

Absolutely the f%@king worst customer service at the not ups store. Took a prepackaged parcel to them to ship it out. They refused to do so stating since it was going to ruger they refused to ship...

Absolutely the f%@king worst customer service at the not ups store. Took a prepackaged parcel to them to ship it out. They refused to do so stating since it was going to ruger they refused to ship it. Told them last year they shipped this same package but they had to box it up. So wtf happened between then and now. The booger green haired clerk said that she had no clue how they shipped it. Told them to give me back my daughters competition firearm and I will go elsewhere. Took my firearm and drove 20 miles to the ups hub to have that clerk another "natural" blonde with the help of peroxide and some purple hair color gave me attitude and crap the whole time I was paying to ship the parcel. Wasted 1 hour on the phone with a loser customer lack of service manager named Richard who refused to pass me up to his supervisor or to corporate office. So I sent a strongly worded email to ups who said in four hours someone will get back to me

 – About 3 months ago.

HKKWC...

HKKWC

 – About 3 months ago.

Asked for overnight pickup and delivery of item for urgent package and ups never picked up the package. Now what!!!!!...

Asked for overnight pickup and delivery of item for urgent package and ups never picked up the package. Now what!!!!!

 – About 3 months ago.

The first time UPS messed up, they claimed I wasn't home...twice, when I was sitting right there by the door. The second time they made up some crazy reason claiming I was not listed in the...

The first time UPS messed up, they claimed I wasn't home...twice, when I was sitting right there by the door. The second time they made up some crazy reason claiming I was not listed in the building directory. What on earth does that even mean? They also claimed they tried to contact me for more info. Guess what, they never did. When I called the rep, she was awful and hung up on me out of no where. I have never, ever dealt with such incompetence. UPS needs to die a painful, horrible death.

 – About 3 months ago.

Third package to be claimed delivered. These fools can't even check an address. They do the same crap fed ex does. It's sad. USPS seems to be doing a better job. They aren't even trying to...

Third package to be claimed delivered. These fools can't even check an address. They do the same crap fed ex does. It's sad. USPS seems to be doing a better job. They aren't even trying to deliver packages. They tag and run or drop and run . Then it's the wrong house. Then a supervisor calls and says it was delivered. The signer was Spanish speaking. I can't even speak Spanish. Not to offend anyone. What the hell!

 – About 3 months ago.

It's funny have every one has problem with ups
But FedEx does the something's to
But none of you are putting FedEx drivers under the bus
It's more of that it's...

It's funny have every one has problem with ups
But FedEx does the something's to
But none of you are putting FedEx drivers under the bus
It's more of that it's personal then it is about the service

 – About 3 months ago.

dumb-ass driver sent my package to the local store and said i wasn't home, I've been home all day! i called customer service and told them that the driver never even pulled into the drive way,...

dumb-ass driver sent my package to the local store and said i wasn't home, I've been home all day! i called customer service and told them that the driver never even pulled into the drive way, i have security cam and double checked, he never showed; i told customer service this and i was told the driver did show up. i got proof he didn't and they still don't care. f%@k UPS!

 – About 3 months ago.

Wow, it's been a MONTH since the snow and yet packages between Portland and Boise (clear and 50F+) and salt laity and Boise (no weather events) are now 2 days late "due to weather event"...

Wow, it's been a MONTH since the snow and yet packages between Portland and Boise (clear and 50F+) and salt laity and Boise (no weather events) are now 2 days late "due to weather event"

 – About 3 months ago.

Why is UPS still a Thing?? Made a purchase on Amazon with Prime, Stayed home to make sure i get the delivery and guess what?? I update my Tracking and it says can be picked up at an Access Point!! go...

Why is UPS still a Thing?? Made a purchase on Amazon with Prime, Stayed home to make sure i get the delivery and guess what?? I update my Tracking and it says can be picked up at an Access Point!! go downstairs and the J*****F Just dropped a note in my box without even Ringing My F*****g Door Bell !! Why the F*** is this company still around?? Cant we all just sue or ban or Take Action or Something?? #IHateUPS

 – About 3 months ago.

They STOLE my package. It had a vintage snare drum in it............

They STOLE my package. It had a vintage snare drum in it.........

 – About 3 months ago.

UPS "attempted delivery" and failed... while I was home. Why pay for Amazon Prime with guaranteed delivery of UPS just isn't going to deliver my packages? ...

UPS "attempted delivery" and failed... while I was home. Why pay for Amazon Prime with guaranteed delivery of UPS just isn't going to deliver my packages?

 – About 3 months ago.

Paid for UPS 3 Day select and was told it was faster then USPS priority mail by Millersville Md UPS store. Well guess what, package was shipped Thursday and has been sitting in Idaho since Saturday...

Paid for UPS 3 Day select and was told it was faster then USPS priority mail by Millersville Md UPS store. Well guess what, package was shipped Thursday and has been sitting in Idaho since Saturday and was suppose to be delivered by yesterday. Multiple calls and emails yesterday and no answers. Then get notification at 815 last night saying delayed due to weather and no available delivery information available. This box is a care package for my son who is on his first deployment and can only receive one package. I'm devastated and heartbroken. If it is not at delivery site by 6 tonight he won't receive. Thanks UPS! Called local police dept and was told part of highway was shut down, but that doesn't explain why the package has been sitting for 4+days and won't be delivered today. Unexcusable!

 – About 3 months ago.

I ordered my daughter new bedding for her room and she's been so excited asking everyday to check where it is and when it will be delivered. It should have been out for delivery today but now...

I ordered my daughter new bedding for her room and she's been so excited asking everyday to check where it is and when it will be delivered. It should have been out for delivery today but now it's saying a there is a delay due to operating conditions. THE WEATHER IS FRIKIN SUNNY AND DRY! Operating condition delay my ass.

 – About 3 months ago.

yes
yes they do
for too many reasons to name...

yes
yes they do
for too many reasons to name

 – About 3 months ago.

Every time I have a package delivered by them through any online service they require a signature and then they attempt delivery during odd hours while I'm at work. I work a normal schedule, but...

Every time I have a package delivered by them through any online service they require a signature and then they attempt delivery during odd hours while I'm at work. I work a normal schedule, but all attempts are made before 5pm and then the package is sent back. They don't even leave a time stamp for when they tried delivering the package. Why am I having mail shipped to me if I am always going to have to drive to a customer location to pick up my things? What is the point of mail then? Deliver at a reasonable time and when you fail to deliver try a different time, and leave a timestamp on your attempt, please.

 – About 3 months ago.

update: UPS just said that their driver cannot call me or text me like fedex do because they dont give the drivers company phones. So why the f%@k they ask for my phone number when preparing a...

update: UPS just said that their driver cannot call me or text me like fedex do because they dont give the drivers company phones. So why the f%@k they ask for my phone number when preparing a shipment? unbelievable

 – About 3 months ago.

one more thing, both ground and express Fedex delivery guys call me and text me whenthey have a package for me. they come back the same day if they dont find me the first time.
I guess they care...

one more thing, both ground and express Fedex delivery guys call me and text me whenthey have a package for me. they come back the same day if they dont find me the first time.
I guess they care much more than those other ones dressed like Nazis

 – About 3 months ago.

Waited at home monday and tuesday for a package with Adult signature. Monday the website said "by the end of day". I had errands so i went at noon and left a sign on the door saying i was...

Waited at home monday and tuesday for a package with Adult signature. Monday the website said "by the end of day". I had errands so i went at noon and left a sign on the door saying i was going to be back by 3pm. Got stuck on traffic and at 3:03 i had a door tag. ok my mistake. Tuesday again I was waiting, at 11am i needed to go to the bathroom, my wife went for errands and took the car. while in the bathroom i hear my cellphone ding and it was Fedex announcing me they have a package for me and will be here around noon. I lift my eyes and see the f%@king UPS doortag again on my door. Because the car wasn't in the driveway the asshole didnt even rang the door, or i would have heard it.
By the way.....knowing all of this could happen, monday morning i contacted the local office asking to keep the package there or to let the driver know that i was going to be out until 3pm. They would not even listen to me.

 – About 3 months ago.

Said they delivered the package to my local post office 5 days ago! They don't have it. Second time this happened to me. They really do SUCK! ...

Said they delivered the package to my local post office 5 days ago! They don't have it. Second time this happened to me. They really do SUCK!

 – About 3 months ago.

UPS Delivered a 220$ package to the wrong address and let some random asshole sign for It, now I need to fight customer service to get my money back. God I hate UPS!...

UPS Delivered a 220$ package to the wrong address and let some random asshole sign for It, now I need to fight customer service to get my money back. God I hate UPS!

 – About 3 months ago.

way too long.......

way too long....

 – About 3 months ago.

OMG my son paid extra to have his id sent asap to our house because it was stolen. The tracking number said it would be there at noon. I went at noon to make sure I got it and their was not package...

OMG my son paid extra to have his id sent asap to our house because it was stolen. The tracking number said it would be there at noon. I went at noon to make sure I got it and their was not package and no note. I called and customer service said the driver attempted to deliver??? A signature was not required! So he said the driver would be back at 1pm. So I waited at house from noon till 1:30 and called again and customer service then said oops he was not coming again. Told my son to come get at their facility on Monday with an ID, really??? The package is his ID. This is one of many bad experiences with UPS. I find that on their customer service line they completely lie.

 – About 3 months ago.

Ups does not value their customers. They make up fraudulent reasons for delay to negate their responsibility to return shipping fees when they do not honor their shipping commitments & they are...

Ups does not value their customers. They make up fraudulent reasons for delay to negate their responsibility to return shipping fees when they do not honor their shipping commitments & they are deceitful & dishonest with their customers. Everyone should boycott UPS & use an alternative, fedex doesn't cost much more & has way better service & USPS is the cheapest and has always done a better job than UPS. Please contact the companies you buy from such as Amazon & request your purchases be shipped through an alternative. UPS doesn't care about their customers so lets make sure they have less of them to disrespect

 – About 3 months ago.

Amazon order. Paid extra for overnight shipping. Package makes it to Commerce City Colorado. Then stops due to operating conditions. Entire Denver area got maybe a couple of inches of snow last...

Amazon order. Paid extra for overnight shipping. Package makes it to Commerce City Colorado. Then stops due to operating conditions. Entire Denver area got maybe a couple of inches of snow last night. I didn't have any issues getting around today.

 – About 3 months ago.

I can't believe this company... they... they should make more money... they should go suck everything... they should fire everyone... i had a package and it took 1 year to come to my house i was...

I can't believe this company... they... they should make more money... they should go suck everything... they should fire everyone... i had a package and it took 1 year to come to my house i was mad at the company.. that i walked in the ups store and i screamed at the lady in the desk.. don't ever use this company... they should ship them self's to my ass.. I hope you read this UPS!


FROM, YOUR LOVE :)

 – About 3 months ago.

My package was to be delivered today by 3:30 then ups updated status to "operational conditions" delay whatever the fk that mean & now says no delivery time available with a note about severe...

My package was to be delivered today by 3:30 then ups updated status to "operational conditions" delay whatever the fk that mean & now says no delivery time available with a note about severe weather in the midwest. My package was mailed from California, never left California, and I am in sunny southern California. Tomorrow is saturday & I'm sure they won't deliver then either. You suck UPS

 – About 3 months ago.

I'm here, at work, and just got an email saying they couldn't make the delivery, because I "wasn't available". f%@k ups...

I'm here, at work, and just got an email saying they couldn't make the delivery, because I "wasn't available". f%@k ups

 – About 3 months ago.

I ordered a birthday gift for myself in plenty of time to be delivered before the day I wanted it. It has taken four days to go 144 miles.- a 2 hour and 15 minute drive. And now it's going to...

I ordered a birthday gift for myself in plenty of time to be delivered before the day I wanted it. It has taken four days to go 144 miles.- a 2 hour and 15 minute drive. And now it's going to sit there - due to bad weather in a place with no adverse weather - and take an additional 5 days. It's it across the country - it's typically a 2-3 day delivery.

I know they can't control the weather but how about putting a plan in place to work around it?

Thanks UPS.

 – About 3 months ago.

My company has stopped using ups for everything except for cod(because they have a better cod setup than fedex. But sometimes when I order something from someone else they ship through ups and...

My company has stopped using ups for everything except for cod(because they have a better cod setup than fedex. But sometimes when I order something from someone else they ship through ups and there's nothing I can do about it. So I've been waiting for a package and it was in my city two days ago(scan showing in tracking). Then I just tracked to see where it was because it should have been here today and it showed that it was transferred to usps(after usps has already dropped off). So I'm sure I'll get tomorrow, but its seriously frustrating when a package is literally sitting in a building semi close and I don't receive it for another 3 days. Someones dropping the ball. I have issues with every parcel company to some extent, but ups takes the cake. Constantly leaving me saying WTF over the years.

 – About 3 months ago.

Never use UPS. I will talk to all my friends never use UPS. ...

Never use UPS. I will talk to all my friends never use UPS.

 – About 3 months ago.

Avoid using UPS at all costs, anyone who want to live a peaceful life and want to retain just the slightest control of your own life, DO NOT USE UPS!! And, if you have a missing package, CALL YOUR...

Avoid using UPS at all costs, anyone who want to live a peaceful life and want to retain just the slightest control of your own life, DO NOT USE UPS!! And, if you have a missing package, CALL YOUR SHIPPER BUT NOT UPS, because the UPS agent simply do not care and they ain't afraid to show that and offend you, its never their responsibility to solve a problem caused by them!!! The UPS is too big to care us individual consumers. This company works like a bank robber, they get paid to delivery your $$$ packages, but all you get back is their weird and contradicting online updates "package is in transit/package is delayed/package is waiting for clearance/is delivered to your door blah blah blah" whereas you have never seen a UPS truck show up at your door!!! To ship a package from US to Canada usually takes 2-4 business days. But according to UPS they have managed to deliver it to me within 24 hours!!! They do not even try to prove the delivery actually took place, they never give you any result of their stupid "investigations", because they are gangsters they do not leave paper or trace but simply take your money and your package and disappear and never call you back. There are 100 ways to successfully delivery a package, but the UPS way is never one of them! Let us all make new years resolution that by 2018 this UPS company will completely vanish from earth! We do not need them to exist no more!!!

 – About 3 months ago.

They are almost as bad as USPS! I asked to have my 'signature required' package routed to a UPS Store (since now they only make one delivery attempt before delivering it to a UPS Store that...

They are almost as bad as USPS! I asked to have my 'signature required' package routed to a UPS Store (since now they only make one delivery attempt before delivering it to a UPS Store that is as far away from you as possible) and it was "automatically" returned to the sender as a SAFETY procedure to prevent a fraudulent intercept!

They require your @$#%ing ID before they give you the package and, oh-by-the-way, I was rerouted to a mother&%$#ing UPS STORE!!!!! >:-O

I told Amazon that if they ship UPS, I'm going to refuse delivery from now on and cancel the order.

 – About 3 months ago.

our 3 y/o daughter was anxioisly awaiting her new castle bed with slide for about a week. Said it would be here yesterday, so we waited... said it would be here, so we wait... nothing! Isn't it...

our 3 y/o daughter was anxioisly awaiting her new castle bed with slide for about a week. Said it would be here yesterday, so we waited... said it would be here, so we wait... nothing! Isn't it funny thay severe weather 50 hrs prior only seems to effect UPS? very interesting. Anyways, Amazon should completely dump UPS because it's not helping their brand. Each day it hasn't arrived has been hours of anxiously awaiting her princess bed with a slide and castle, with unbridled joy, only to be smashed down by a company that has either no soul or contingency plans. They have made my wife and I liars 2 days in a row, and I have contacted Amazon to request UPS be taken out of the possibilities of shipping for my account. It looks like it may have worked. DO IT! The worst part is that my package has supposedly been sitting 40 minutes from my house for about 20 hrs yet I wasn't allowed to drive to pick it up in time for the party. UPS breaks hearts and pisses off good daddies. I will choose free will

 – About 3 months ago.

I tell my customers and my suppliers to avoid UPS at all costs. FedEx is non union. USPS is faster. UPS has cost my company so much money, that not only do I refuse to use them, I beg my suppliers...

I tell my customers and my suppliers to avoid UPS at all costs. FedEx is non union. USPS is faster. UPS has cost my company so much money, that not only do I refuse to use them, I beg my suppliers and anyone shipping something to me to use anyone, ANYONE but UPS. They loose packages ON THEIR TRUCKS. I mean the box is there, but the driver "can't find it." Why? Because the over paid moron delivered it at his last stop. Screw that company, and anyone that has anything to do with it.

 – About 3 months ago.

UPS has my package according to their tracking info, but it has been scheduled for delivery for 4 straight days but never shown as on the truck for delivery. Talked to their customer service 3 times...

UPS has my package according to their tracking info, but it has been scheduled for delivery for 4 straight days but never shown as on the truck for delivery. Talked to their customer service 3 times and was told to wait until the end of the day for shipment, and of course they failed each day. CS is very nice, but NO help. I am now supposed to go through Amazon to get this fixed. As I noted, Amazon was not the party that lost the package, UPS did, and why don't you do something about fixing your error?

Classless and headed for a fall with service like this,

 – About 3 months ago.

sold UPS stock. they suck...

sold UPS stock. they suck

 – About 3 months ago.

met customer woman. they just lost my stuff, but they never lost my cheap stuff before. ...

met customer woman. they just lost my stuff, but they never lost my cheap stuff before.

 – About 3 months ago.

UPS invents teleportation...
Concord, ON, Canada 02/09/2017 4:44 P.M. Pickup Scan
Scheduled Delivery Date: Wednesday, 02/15/2017
Hodgkins, IL, United States 02/14/2017 8:55 A.M....

UPS invents teleportation...
Concord, ON, Canada 02/09/2017 4:44 P.M. Pickup Scan
Scheduled Delivery Date: Wednesday, 02/15/2017
Hodgkins, IL, United States 02/14/2017 8:55 A.M. Arrival Scan
Three days later...
Louisville, KY, United States 02/17/2017 10:52 P.M. Departure Scan
Scheduled Delivery Updated To: Wednesday, 02/22/2017, By End of Day
Next Scheduled Event:  Tuesday,02/21/2017 by 11:59 P.M.
Wonder where it will teleport to next...
Maybe if the package gets close enough to Denver I can snag it as it goes by...

 – About 3 months ago.

when you are the biggest fish in the pond, and your stock price is in three digits, you have the right to shaft it to every single one of your customers......

when you are the biggest fish in the pond, and your stock price is in three digits, you have the right to shaft it to every single one of your customers...

 – About 3 months ago.

UPS cares only about their stock price, and nothing else...

UPS cares only about their stock price, and nothing else

 – About 3 months ago.

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around...

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around about how to get it changed. I tried changing it on their website and it would not let me change it because the set up is garbage. I then called back and got it changed to a residential address. They tried delivering this package at 1240 pm and no one was there to receipt so they took it back, and now cant deliver on saturday. I am furious and their customer service is very sub par. They need to get their act together. Anyone trying to ship anything I would highly not recommend UPS. Go with another service, that delivers on saturdays and is more usefull. Bunch of B.S from UPS.

 – About 3 months ago.

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around...

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around about how to get it changed. I tried changing it on their website and it would not let me change it because the set up is garbage. I then called back and got it changed to a residential address. They tried delivering this package at 1240 pm and no one was there to receipt so they took it back, and now cant deliver on saturday. I am furious and their customer service is very sub par. They need to get their act together. Anyone trying to ship anything I would highly not recommend UPS. Go with another service, that delivers on saturdays and is more usefull. Bunch of B.S from UPS.

 – About 3 months ago.

UPS is full of shit. They lie about delays all the time. If you make changes on you delivery they almost always will delay your shit. SMH...

UPS is full of shit. They lie about delays all the time. If you make changes on you delivery they almost always will delay your shit. SMH

 – About 3 months ago.

They just expect me to sit at home all day for a delivery. When I ring up they say estimated delivery by 2pm, but 4pm and it's still not here. No way to contact the driver - apparently they...

They just expect me to sit at home all day for a delivery. When I ring up they say estimated delivery by 2pm, but 4pm and it's still not here. No way to contact the driver - apparently they don't know how to use phones. How can the world's largest delivery company be so bad?!

 – About 3 months ago.

First of all why they don't ring the bell? They just knock on the door and if by any reasons we don't hear they leave with a notice! (this is when you have to pay of course)
Secondly...

First of all why they don't ring the bell? They just knock on the door and if by any reasons we don't hear they leave with a notice! (this is when you have to pay of course)
Secondly they invent delivery statuses like "final attempt for delivery at 8 pm" and when I contacted them they said it was not an actual delivery attempt but an exemption.
My shipper mistakenly sent the item to be paid on arrival but I contacted them and informed them that shipping charge is on them so they contacted UPS asking to be rebilled but guess what! UPS doesn't accept billing less than 20 USD! why ? they are so rich that 20$ doesn't worth the billing process? it has to be paid only by credit card ! So what should I do? contact a manufacturer and ask them to call UPS with a Credit card to pay so I get my package? and I am not sure how a manufacturing company is gonna contact UPS with a credit card in hand! so I am waiting to see when I get my package! too much bureaucracy to cause customers more inconvenience!

I got one more:
Create an account with UPS and get 40% discount on your first 3 or 6 months shipping, so I did and then I shipped and bill showed with 40% discount and how do I pay? -wait we will send you the bill, and the bill comes in a week with no discount! and I contacted them telling them that I had the discounted price and they are like: which discount? there is no such! you have to pay in full! I go online and reprint the receipt and discount disappeared! luckily I found the original print!
Fraud!

 – About 3 months ago.

It's the f%@king worst. ...

It's the f%@king worst.

 – About 3 months ago.

up's is horrible. Avoid them as much of possible. Horrible service in all forms.. Go FEDEX! they never have a problem. How is ups still in business? I have soooo many problem's with ups......

up's is horrible. Avoid them as much of possible. Horrible service in all forms.. Go FEDEX! they never have a problem. How is ups still in business? I have soooo many problem's with ups... it's pathetic and so tired of dealing with them and excuses

 – About 3 months ago.

False delivery attempt. I will never use these cock@$%#ers again. Driver put sticker on door and hauled butt. Didn't ring bell or knock. The door is 14 feet from where I'm sitting. ...

False delivery attempt. I will never use these cock@$%#ers again. Driver put sticker on door and hauled butt. Didn't ring bell or knock. The door is 14 feet from where I'm sitting. Must've been running late and needed to make up some time by not stopping for signature-required packages.
Delayed 2 days for severe weather. Pkg took 4 days to get from Oregon to Colorado. Really??? Now I have to go to the UPS Store to pick it up myself sometime tomorrow? No second delivery "attempt"?
This package has been through 7 different sorting locations in 10 days before being sent out for "delivery". Two of those locations are 36 minutes apart according to the tracking information. WTF???
Great job guys! Hope you make use of the nearly $70 it cost me to ship an 8 lb. package via Ground to someday figure out what the hell you're doing.
What a shame. UPS used to be a reliable, economical way to ship things. Even more of a shame: The USPS is better! It's a sad day when a private business can't outdo a bloated government run organization..

 – About 3 months ago.

UPS - Ultimate Pieces of Shit.

They called me to advise me that my package was going to be delivery on Thursday. So I decide to take the day off, I waited all day and even called when my...

UPS - Ultimate Pieces of Shit.

They called me to advise me that my package was going to be delivery on Thursday. So I decide to take the day off, I waited all day and even called when my package had not arrived at 5:30pm. They said that there was no reason it would not be delivered before 7pm and not to worry. Well 7pm rolled around and guess what nothing so I refresh my tracking window and now it's marked as: Delay: "Emergency Situation or Severe Weather ". So I called and they don't even mention the Emergency Situation or Severe Weather status. Instead these assholes claims that the driver already tried to attempt delivery. There is no tags on the door and the door bell is in working condition.

If you're an incompetent moron then you are overqualified to work at UPS.

 – About 3 months ago.

I live in a condo building. There's an electronic directory to buzz residents so they can open the door. UPS drivers rarely make an attempt to use the buzzer. They leave bogus "receiver not...

I live in a condo building. There's an electronic directory to buzz residents so they can open the door. UPS drivers rarely make an attempt to use the buzzer. They leave bogus "receiver not home" messages on the outside when I have been home all day long. The latest fail was a Thursday night delivery of deep-dish pizza shipped from across the country on dry ice. UPS notes claimed I wasn't home Thursday or Friday (false both times, my wife was home all day and no one buzzed her). Called the 800 number, was told the local distribution center is now closed on weekends and that the earliest I could get my package was Monday. Picked it up myself on Monday but the food was ruined by then. UPS is absolutely the worst delivery service for shared apartment/condo buildings in my area. I guess they are not paying drivers enough to actually, you know, DELIVER.

 – About 3 months ago.

Forty pound box from Las Vegas to Boston, box arrived wet, foot long tears in side of box, puncture damage into box. Luckily the contents weren't damaged....

Forty pound box from Las Vegas to Boston, box arrived wet, foot long tears in side of box, puncture damage into box. Luckily the contents weren't damaged.

 – About 3 months ago.

False attempted delivery. No sticker...

False attempted delivery. No sticker

 – About 3 months ago.

4 mis/undelivered packages in 7 weeks and no way to complain!!! One was a box of what became, on their watch, rotten meat, and another, necessary medicine. ...

4 mis/undelivered packages in 7 weeks and no way to complain!!! One was a box of what became, on their watch, rotten meat, and another, necessary medicine.

 – About 3 months ago.

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!

I HATE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Every F!@#$ing time these guys never deliver on...

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!

I HATE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Every F!@#$ing time these guys never deliver on time........ Just DAMN

 – About 3 months ago.

Terrible!!
They gave me a window of time for delivery between 8am and 8pm. The shipper required my signature. I called UPS to see if I cant get an estimation as I cannot take an entire day off...

Terrible!!
They gave me a window of time for delivery between 8am and 8pm. The shipper required my signature. I called UPS to see if I cant get an estimation as I cannot take an entire day off of work. Rep Nicole gave me a time frame of 12pm-2pm. So I took a long lunch. 3pm rolls around and I had to go back to work. According to UPS they attempted delivery @130pm. I was there!! I called UPS and they told the driver knocked on my door 3 times and waited up to 5 minutes for answer. THAT DIDNT HAPPEN!! They then proceed to tell me that they will try again tomorrow. I explained that I needed the package today and asked if I can pick the package up at the UPS depot near my house. I was told no pick ups are allowed at the depot. I explained that I work until 630pm Monday-Friday and that I will not be able to meet the driver. UPS was not willing to work with me on making easier to get my shipment. They could only offer to have the packaged returned to sender and have them create a new label with a different address OR for an extra fee, I could pay to have it dropped off at a UPS Access point??? Hello I already paid shipping, why am I paying again. I was told that UPS access points charge for storage of a package?!??! Long story short, I now have to take a day off to receive my package.

FOR REAL UPS YOU SUCK!!!!

 – About 3 months ago.

My package, which was supposed to be delivered today, and shipped from California a week ago, is being delayed because of natural disasters, was delayed this morning. Surely it should have left CA by...

My package, which was supposed to be delivered today, and shipped from California a week ago, is being delayed because of natural disasters, was delayed this morning. Surely it should have left CA by now.

 – About 3 months ago.

I just wanted to say that UPS is horrible!! A package that was meant to be received today will not be delivered by tomorrow due to the fact that they were unable to load it.. This happened 3 times....

I just wanted to say that UPS is horrible!! A package that was meant to be received today will not be delivered by tomorrow due to the fact that they were unable to load it.. This happened 3 times. Not just once. I will definitely not be using this service again.

 – About 3 months ago.

Delay- Due to operating conditions (Louisville). In my opinion, what a generic and worthless thing to say that reads to me like we are really bad at the primary thing we do, WORTHLESS....

Delay- Due to operating conditions (Louisville). In my opinion, what a generic and worthless thing to say that reads to me like we are really bad at the primary thing we do, WORTHLESS.

 – About 3 months ago.

They completely lost my package
Bunch of wholes ...

They completely lost my package
Bunch of wholes

 – About 3 months ago.

Here is a new one. They could not deliver my package to my address because of civil unrest. I live in LA. There were no protests, Obamajams, etc to rate a "civil unest" failure for to...

Here is a new one. They could not deliver my package to my address because of civil unrest. I live in LA. There were no protests, Obamajams, etc to rate a "civil unest" failure for to deliver a package on once let allow the 3 occasions they are to attempt to deliver a package. The best part, the card they sent to me telling me this told me I had until 13 Feb 19:00 to pick up my package. That card arrived on 13 Feb. As of 1345 on 13 Feb, the package is marked return to sender. How many times can this company fail?

 – About 3 months ago.

gwwwaaahhhhhhh!!! Can't stand these guys sometimes! 4 personal packages in the last month, all delayed due to severe conditions. Yet no mention on their site of severe conditions where the...

gwwwaaahhhhhhh!!! Can't stand these guys sometimes! 4 personal packages in the last month, all delayed due to severe conditions. Yet no mention on their site of severe conditions where the packages were last scanned? 2nd day air? how about UPS ground via the Air? Last time I pay for that! Had some packages due in Wednesday of last week for work as well....delayed! Apparently, I can't try to make a living either without these guys screwing with me! lol!

 – About 3 months ago.

Had anyone even revived their packege they ordered at all I'm still ask for ask and im starting to get upset. Was supposed to be here grid and it's not that far away from me. ...

Had anyone even revived their packege they ordered at all I'm still ask for ask and im starting to get upset. Was supposed to be here grid and it's not that far away from me.

 – About 3 months ago.

Same story here, pkg was to be delivered Feb 10 now they tacked on a whole week saying bad weather reasons, there wasn't weather that was that bad to be delayed a week, I received two pkgs I...

Same story here, pkg was to be delivered Feb 10 now they tacked on a whole week saying bad weather reasons, there wasn't weather that was that bad to be delayed a week, I received two pkgs I ordered from Amazon from other carriers the same day no problem. I'm in cda idaho my pkg has been sitting for 3 days in Spokane Washington that isn't even an hour away.

 – About 3 months ago.

Waited all day yesterday for 2 packages that were listed as "out for delivery",only to have the status change to "weather delay" with no new estimated delivery date still.Yes,we had...

Waited all day yesterday for 2 packages that were listed as "out for delivery",only to have the status change to "weather delay" with no new estimated delivery date still.Yes,we had snow in New England this week,as we usually do,but the roads are plowed,and it clearly wasn't an emergency situation for the ups truck I saw yesterday next door picking up at a local business.

 – About 3 months ago.

Argghhh it was guaranteed by yesterday at 8PM. The snow is completely plowed by somehow they think that severe weather is an excuse to delay my time sensitive package to "by the 13th" (4 days...

Argghhh it was guaranteed by yesterday at 8PM. The snow is completely plowed by somehow they think that severe weather is an excuse to delay my time sensitive package to "by the 13th" (4 days later than expected) TRIGGERED

 – About 3 months ago.

Severe Weather delay on February 9 (Thursday) understandable, we ha a foot of snow. Severe Weather delay on the February 10 (Friday) with an "out for delivery" and all roads cleared (package...

Severe Weather delay on February 9 (Thursday) understandable, we ha a foot of snow. Severe Weather delay on the February 10 (Friday) with an "out for delivery" and all roads cleared (package from Amazon was in UPS two towns away)....B.S. ***** FedEx delivered my printer from Amazon on February 10. Amazon needs to switch to FedEx for all deliveries.

 – About 3 months ago.

Update .... UPS said ' your package was accidentally let in the building ' its bedn sitting in KY for 2days.
Called customer service they said my local office would call me within 1...

Update .... UPS said ' your package was accidentally let in the building ' its bedn sitting in KY for 2days.
Called customer service they said my local office would call me within 1 hour which has never happened

 – About 3 months ago.

They said they would come back tomorrow and just sign paper they left. Nothing happened it was sent to a remote store for me to drive to. What a joke to call them a service provider. Still have not...

They said they would come back tomorrow and just sign paper they left. Nothing happened it was sent to a remote store for me to drive to. What a joke to call them a service provider. Still have not gone to pick up a package at their convenience. Maybe, they can ship it back and then the seller will lose a sale and have to refund me. FT. Collins, Colorado.Some people are not available at UPS whenever delivery service, and have to go to work.

 – About 3 months ago.

Update: Just don't understand why my delivery up and turned tail. Thanks for postponing AGAIN, this time for currently non-existent "severe" weather conditions. USPS ensured next-day...

Update: Just don't understand why my delivery up and turned tail. Thanks for postponing AGAIN, this time for currently non-existent "severe" weather conditions. USPS ensured next-day delivery, not understanding why my packages are accumulating with you guys and not being delivered. Extremely upset.

 – About 3 months ago.

"It just not have been your regular driver" is the reason UPS wouldn't leave the package, yet someone was home. Ground doesn't deliver Saturday but you could waste your time and gas...

"It just not have been your regular driver" is the reason UPS wouldn't leave the package, yet someone was home. Ground doesn't deliver Saturday but you could waste your time and gas and pick it up tonight.

 – About 3 months ago.

My package was scheduled to delver today but it has been in Louisville , KY for 12 hours. " Delivery will be reschedule to Saturday."...

My package was scheduled to delver today but it has been in Louisville , KY for 12 hours. " Delivery will be reschedule to Saturday."

 – About 3 months ago.

Packages scheduled for delivery today, but half of my order is delayed with no updates due to yesterday's storm. However the roads have since been cleared and most every other place in my area is...

Packages scheduled for delivery today, but half of my order is delayed with no updates due to yesterday's storm. However the roads have since been cleared and most every other place in my area is at full-working status. Really sort of peeved and hoping my packages are updated for delivery tomorrow, otherwise I'm lodging a complaint.

 – About 3 months ago.

We have to deal with the same UPScrap here in Europe, always some lame excuse for not delivering on time...
All the other delivery companies are doing there job perfect!
Why can't UPS?...

We have to deal with the same UPScrap here in Europe, always some lame excuse for not delivering on time...
All the other delivery companies are doing there job perfect!
Why can't UPS?

 – About 3 months ago.

Must be bad weather everywhere. Just got the bad weather email claimed in Ill. location but no bad weather there. Great looks like I will be waiting a long time for my package....

Must be bad weather everywhere. Just got the bad weather email claimed in Ill. location but no bad weather there. Great looks like I will be waiting a long time for my package.

 – About 3 months ago.

This is some god damn bullshit. The only update I've received in the last on my f%@king package is in regards to severe weather conditions in Washington. Is it too much to ask for a f%@king...

This is some god damn bullshit. The only update I've received in the last on my f%@king package is in regards to severe weather conditions in Washington. Is it too much to ask for a f%@king delivery date?? Last notification was 6pm on the seventh. Package was supposed to be delivered on the eighth. is it too much to ask for notifications at least every 24 hours?

 – About 3 months ago.

HOLY f%@k UPS IS SO STUPID. this f%@king 8 hour time window for delivery... do you really expect me to wait at home for 8 whole hours to pick up something???...

HOLY f%@k UPS IS SO STUPID. this f%@king 8 hour time window for delivery... do you really expect me to wait at home for 8 whole hours to pick up something???

 – About 3 months ago.

Living in Jersey time sensitive material, snow was cleared out hours ago ,tracked and called to make sure packaged was being delivered got an okay from the person on the other end of the line and a...

Living in Jersey time sensitive material, snow was cleared out hours ago ,tracked and called to make sure packaged was being delivered got an okay from the person on the other end of the line and a " your items is scheduled for delivery today..." Many hours later and many drinks, nothing shows up keep in mind I live five mins away from this mother f%@king ups office not even right up the street I have no option for them to hold my package either !! Here I am desperately trying to track the package that has been delayed due to the weather..., Will never ever let ups handle any of my packages any more no matter how inconvenient it is.

 – About 3 months ago.

UPS is up to it's old tricks again! Blaming weather for delays.Can't believe UPS stock is this high. 106 dollars a share. Obscene!...

UPS is up to it's old tricks again! Blaming weather for delays.Can't believe UPS stock is this high. 106 dollars a share. Obscene!

 – About 4 months ago.

Does anybody have a direct phone number to UPS corporate?? not the 800-pickup. Need to get midevil on these pricks ...

Does anybody have a direct phone number to UPS corporate?? not the 800-pickup. Need to get midevil on these pricks

 – About 4 months ago.

UPS does not even try to deliver to my address. Moved to a new subdivision that does not show up on google maps just yet. Rather than get a phone call from the driver, they drop it off at a drop...

UPS does not even try to deliver to my address. Moved to a new subdivision that does not show up on google maps just yet. Rather than get a phone call from the driver, they drop it off at a drop location and do not notify that they have done so. I am sick of finding out that the package has been 5 min drive from my place and then they ship the item back.

FEDEX has been great. Called me when they couldnt find th place, and left a note on my door if they took it to a drop location because i was not home. UPS claims to be a logistics company, but i find they are very lazy. How hard can it be to pick up a dang phone and call

 – About 4 months ago.

Reason given for missing scheduled delivery is severe weather... asking if I will go pick up at a drop location. We do live in a hill, and there has been more snow than normal. School buses managing...

Reason given for missing scheduled delivery is severe weather... asking if I will go pick up at a drop location. We do live in a hill, and there has been more snow than normal. School buses managing fine, as is paper delivery, bottled water delivery, etc. UPS seems to be the only one I am seeing using the weather as an excuse - they seem to think it absolutely, positively does not need to be delivered as planned.

 – About 4 months ago.

Package lost for over a month bouncing between cities back and forth. Called customer service got hung up on. Sent email no response back. Finally days it was delivered only problem is it was...

Package lost for over a month bouncing between cities back and forth. Called customer service got hung up on. Sent email no response back. Finally days it was delivered only problem is it was delivered in the wrong state! Idiots!

 – About 4 months ago.

Damn bro exact same shit happened to me ! That my package is in le grant when it was supposed to be in Vernon ready for delivery today and now they re scheduled it till Monday this f%@ken sucks...

Damn bro exact same shit happened to me ! That my package is in le grant when it was supposed to be in Vernon ready for delivery today and now they re scheduled it till Monday this f%@ken sucks specially when it's race car parts ur waiting for

 – About 4 months ago.

Package was supposed to arrive today here in CA from NH, slow ass 7 day shipping from across the country. I follow the tracking daily and it was in Vernon, CA (about 35 miles from me) last night at...

Package was supposed to arrive today here in CA from NH, slow ass 7 day shipping from across the country. I follow the tracking daily and it was in Vernon, CA (about 35 miles from me) last night at 8:47pm. Then UPS updated saying there was a trailer delay and the package would be rescheduled. Called them today, spoke with a manager and she said the last scan she shows was in Le Grand, CA at 10:36pm last night. Le Grand is 301 miles north of me! So UPS screwed up and took it from 35 miles from me and sent it another 275 miles north of me, the opposite direction from my place. Now they are saying it wont be here until sometime next week which is completely unacceptable. What a pathetic company.