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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 11,860 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2016)
$13.7m (SEC DEF 14A Filing)

 – About 15 hours ago.

UPS marked my e-bay item "delivered," of course, it wasn't. Trying to get to customer service is a joke, the automated system hangs up on you if you ask for an operator. Finally talked to...

UPS marked my e-bay item "delivered," of course, it wasn't. Trying to get to customer service is a joke, the automated system hangs up on you if you ask for an operator. Finally talked to a service Rep, who barely spoke English - and told me that my e-mail notices from UPS were from fraudulent sites. Still no package.

 – About 18 hours ago.

Received an electronic “package delivered” notice. Looked outside, saw nothing. Contacted UPS and was told that the package was indeed delivered to my doorstep. I assured them that it was not, and...

Received an electronic “package delivered” notice. Looked outside, saw nothing. Contacted UPS and was told that the package was indeed delivered to my doorstep. I assured them that it was not, and suggested that it may have been dropped off at the wrong location. “No, no… the driver says it was the correct house”. They filed a “lost package” claim just to get me off the phone. I called the next day, still no word on my “lost” package. Two days later I get a knock on my door, it’s my neighbor from down the street holding my package. She says that she’s been calling UPS for the past 3 days telling them she had my package…
Zero communication or cooperation from these f%@king idiots.

 – About 1 Day ago.

I'm unable to setup an account. No chance in Brave and in Edge their system reports an error. The website says i should tell the error code in the chat to a staff member. But where can I find the...

I'm unable to setup an account. No chance in Brave and in Edge their system reports an error. The website says i should tell the error code in the chat to a staff member. But where can I find the chat. Every time I have a problem with ups. I hate ups! How complicated can it be?!

 – About 1 Day ago.

UPDATE: After getting in touch with a Washington DC warehouse manager who informed me she had my package “in-hand”. Now, 1 week later, the package tracking still says it’s in the warehouse hub,...

UPDATE: After getting in touch with a Washington DC warehouse manager who informed me she had my package “in-hand”. Now, 1 week later, the package tracking still says it’s in the warehouse hub, AND the same manager says the package CANT be located now. But she said it’s ok because they fired the driver on my route a week before Christmas. Well, Maury says that’s a lie, because my route driver is the same guy for the past 2 years. UPS is the f%@king worst of the worst.

 – About 1 Day ago.

UPS f%@king sucks! I have never had SO MANY PROBLEMS with a SINGLE COMPANY! Every time I order a package from somewhere that uses them, they f%@king lose it, or it's marked as delivered, but never...

UPS f%@king sucks! I have never had SO MANY PROBLEMS with a SINGLE COMPANY! Every time I order a package from somewhere that uses them, they f%@king lose it, or it's marked as delivered, but never actually delivered! Thanks for wasting my time and hard earned money, f%@king c*nts.

 – About 1 Day ago.

So tired of UPS lying about delivery dates. Three emails saying package would be delivered 1/18/22. NOPE!!!!!!!!!!!!!!!!!!!! Because of non-existent "severe weather," no delivery until...

So tired of UPS lying about delivery dates. Three emails saying package would be delivered 1/18/22. NOPE!!!!!!!!!!!!!!!!!!!! Because of non-existent "severe weather," no delivery until 1/19/22. Lying f*&^%$s.

 – About 2 days ago.

"The receiving business was closed and delivery has been rescheduled for the next business day." Nice. This is a residence. The previous one, "The service selected is not available to...

"The receiving business was closed and delivery has been rescheduled for the next business day." Nice. This is a residence. The previous one, "The service selected is not available to this destination address. This has delayed delivery."

 – About 2 days ago.

Ups has been using rental trucks to deliver in my area. U haul and other rental companies have been used. I have not seen any trucks in my area in weeks. A recent snow storm in my area (Washington...

Ups has been using rental trucks to deliver in my area. U haul and other rental companies have been used. I have not seen any trucks in my area in weeks. A recent snow storm in my area (Washington State), has given the company reason to keep packages for weeks without delivery. Every day since last Monday my tracking has said will be delivered today, then in the evening it switches to weather delay. Fed Ex is a way better company.

 – About 3 days ago.

I'm sitting at home waiting for the delivery. Then I got a text saying it got rescheduled to the next day. Turns out they attempted delivery, without even ringing my door bell. Happens all the...

I'm sitting at home waiting for the delivery. Then I got a text saying it got rescheduled to the next day. Turns out they attempted delivery, without even ringing my door bell. Happens all the time f%@king UPS

 – About 4 days ago.

January 6 my distiller was marked as delivered by UPS. I never got a package and there was only a digital notice of delivery. No follow up on the claim to this day. January 15th! Not an email, a text,...

January 6 my distiller was marked as delivered by UPS. I never got a package and there was only a digital notice of delivery. No follow up on the claim to this day. January 15th! Not an email, a text, a call, a fax. The replacement from the distiller company also through UPS is indefinitely delayed without reason or projected delivery date. I’m going to personally make the distribution centers near me into bombed out rubble piles if I don’t start getting answers for basic services.

 – About 4 days ago.

Maybe if my claim got reviewed or I got any kind of update on my packages I wouldn’t want to DESTROY the building they can’t find a package in. ...

Maybe if my claim got reviewed or I got any kind of update on my packages I wouldn’t want to DESTROY the building they can’t find a package in.

 – About 4 days ago.

I’m about ready to rip my local distribution center into tiny pieces. Idiots can’t find a 12 lb package or get a replacement on the way. f%@k the Albany Oregon distribution center and the lazy...

I’m about ready to rip my local distribution center into tiny pieces. Idiots can’t find a 12 lb package or get a replacement on the way. f%@k the Albany Oregon distribution center and the lazy employees they have.

 – About 5 days ago.

UPS has been consistently awful for years due to all the reasons already pointed out here, but my most recent experience represents an all-time low for them.

My daughter has to take an...

UPS has been consistently awful for years due to all the reasons already pointed out here, but my most recent experience represents an all-time low for them.

My daughter has to take an injectable medication monthly for a chronic disease. This is supposed to be delivered within 24 hours of shipment because it is heat-sensitive. I am sitting here waiting for UPS to call me back after filing a claim because it is now two days late, but that's not the worst of it. The driver LIED on the tracking/delivery report and said they attempted to deliver it but no one was home to sign for the package. I was home all day for the last three days since I work from home. The day before that, they said they couldn't deliver due to bad weather but the snow has been melting here for days and the roads are totally clear. LIARS. IN the past, they have just left the package wherever they felt like without even asking for a signature.

Customer service was absolutely no help either. They have trouble with English and are basically unable to take action to help you. The one time I was able to get through to someone, they submitted a request to dispatch to have the driver call me. I got an automated call with a bad connection that dropped before I could connect and no one ever called me back.

I HATE UPS!!!!!!!!

 – About 6 days ago.

UPS is trash. They have zero customer support. Zero regard for the packages being delivered and zero regard for delivery times.9 out of 10 times they attempt to deliver my packages outside of my...

UPS is trash. They have zero customer support. Zero regard for the packages being delivered and zero regard for delivery times.9 out of 10 times they attempt to deliver my packages outside of my posted hours of operation. I almost always have to come to my place of work early in fear they are going to screw me, which they just did again. If I had it any other way, I would tell them to shove it.

Customer service is a thing of the past in America. Many companies just don't care anymore and UPS is one of them.

 – About 1 Week ago.

UPS is going to ruin their transmissions on their trucks from the way they slam their foot down on the accelerator when they drive away down the street!!!!!...

UPS is going to ruin their transmissions on their trucks from the way they slam their foot down on the accelerator when they drive away down the street!!!!!

 – About 1 Week ago.

UPS is run like a dumpster fire! ...

UPS is run like a dumpster fire!

 – About 1 Week ago.

2 packages from 2 different companies were supposedly delivered. Neither one of them is here. UPS tells me to contact the shipper for a refund even though it was a UPS driver who was the last to...

2 packages from 2 different companies were supposedly delivered. Neither one of them is here. UPS tells me to contact the shipper for a refund even though it was a UPS driver who was the last to handle either one. Apparently lost items are the responsibility of the shipper and not the company being paid too deliver them.

 – About 1 Week ago.

$158 of frozen meat sent as a gift to a 4-day point; it's now 9 days, and still not delivered. I understand certain conditional delays due to weather in the area (Bellingham WA), but it was on the...

$158 of frozen meat sent as a gift to a 4-day point; it's now 9 days, and still not delivered. I understand certain conditional delays due to weather in the area (Bellingham WA), but it was on the truck at least two days when all the roads were open; now we're back to an indeterminate delivery date. The cats will eat well, but UPS can go f%@k itself.

 – About 1 Week ago.

Still waiting for my package i ordered from shein . Ups gave me a delivery date of January 10 which was monday still no package every message from them says delivery attempted?? Ok hmnm.... and...

Still waiting for my package i ordered from shein . Ups gave me a delivery date of January 10 which was monday still no package every message from them says delivery attempted?? Ok hmnm.... and exception wiil delivery next day ups GET IT TOGETHER ASAP!!!! Looking at these comments has me very worried .... and pissed !

 – About 1 Week ago.

UPS is the worst ever!! I have an expensive delivery from Europe that has been sitting in their Kentucky warehouse for an entire week!

They said they needed a more "detailed...

UPS is the worst ever!! I have an expensive delivery from Europe that has been sitting in their Kentucky warehouse for an entire week!

They said they needed a more "detailed invoice" and sent me a document template to send to the seller that has the exact same information on an invoice that the seller already sent with the package. I don't know how UPS has managed to stay in business for this long!

 – About 1 Week ago.

I hate UPS. My Garmin product was supposed to be here today buy 2:30. Notifications now say it will be here by 9pm, which usually means I’ll have to wait until tomorrow sometime. This company is so...

I hate UPS. My Garmin product was supposed to be here today buy 2:30. Notifications now say it will be here by 9pm, which usually means I’ll have to wait until tomorrow sometime. This company is so slow that George Washington could deliver faster than them laying in his tomb. Get with the program UPS!

 – About 1 Week ago.

Worst service 4th time dealing with this company and I hate them with a passion, sending animals through them are the worst they say *delivery by 12*, but come whenever they want and you Can Not call...

Worst service 4th time dealing with this company and I hate them with a passion, sending animals through them are the worst they say *delivery by 12*, but come whenever they want and you Can Not call because customer service has no idea where the driver are either. Nobody is held accountable and make sad excuses on why delays are happening.

 – About 1 Week ago.

I was supposed to receive equipment, (computer etc.) for a new job that I was scheduled to begin on January 3rd. Status constantly changes, and I can't begin to work until the package is shipped....

I was supposed to receive equipment, (computer etc.) for a new job that I was scheduled to begin on January 3rd. Status constantly changes, and I can't begin to work until the package is shipped. Mind you the package was overnighted by the sender on Dec 28th! I'm beyond frustrated and mad. This is ridiculous and impacting my livelihood!

 – About 2 weeks ago.

I have had issues with ups for years. They leave a package in the snow bank and never take responsibility when things are ruined or stolen. I ordered a package for a friend who had surgery over a...

I have had issues with ups for years. They leave a package in the snow bank and never take responsibility when things are ruined or stolen. I ordered a package for a friend who had surgery over a month ago. It said it was delivered but I am now finding out my friend never received it. So disappointed. It says it was delivered to “other”. I am sure it is buried in a snow bank somewhere or was stolen. Ups should be ashamed. When I have called in the past the manager told me if I had problems then I could just come pick it up at the warehouse. How about they just do their jobs and be a little more considerate?

 – About 2 weeks ago.

I think we need to start a class action lawsuit! whoever came up with the concept of "access points" should be personally responsible! I'm disabled and if I wanted to pay for a cab & go...

I think we need to start a class action lawsuit! whoever came up with the concept of "access points" should be personally responsible! I'm disabled and if I wanted to pay for a cab & go somewhere for my items, I would just buy them at the place I went to!!! not order them to be delivered to my house! how dare they call themselves a shipping company and then tell them you have to pay for an Uber to go get your packages!!! if it was a one-time thing I might understand, but this happens every single time UPS is the shipper!!! I have no problems getting packages shipped from Amazon FedEx instacart even the mailman (lady) will put my packages over the gate or in front of the gate if they're heavy!!! I actually hung a poster on my mailbox next to the little sticker they left the last time saying that they needed a signature asking them to please just place my package over my fence and I signed the little piece of paper on the off-chance that they want my signature for the $3 hose nozzle I've been expecting for the past 3 days. I have proof (my cameras) that they never actually attempted delivery but their website says that they missed me two days in a row and now my package is at the damn idiotic access point even though I've called repeatedly and told them that I will never never never go to any access point EVER!!!!!! I'm prepared to boycott any business that uses UPS as a shipper! I'm done giving my hard earned money to Home Depot & Amazon, so they can trust my packages to a useless garbage company like UPS! I'll use instacart for everything if I have to!

 – About 2 weeks ago.

The package was picked up by UPS on December 15th and has been stuck in one place ever since. It's January 7th!!!!!!!!!!
How can it possibly take this long? ...

The package was picked up by UPS on December 15th and has been stuck in one place ever since. It's January 7th!!!!!!!!!!
How can it possibly take this long?

 – About 2 weeks ago.

Ordered an $800 package from eBay and it was automatically gonna be shipped thru ups, they said it'd be delivered on December 18th, at around 10, it hadn't come so I called, the nice lady said...

Ordered an $800 package from eBay and it was automatically gonna be shipped thru ups, they said it'd be delivered on December 18th, at around 10, it hadn't come so I called, the nice lady said it would definitely still be delivered. It then got delayed till the 20th, whatever. But there was no updated tracking, so I called that night at about 5, and the agent said it had definitely been lost. I was so distraught, because the item was a once in a lifetime collectible and was $800. 3 hours later, it randomly showed up at like 8pm. Talk about customer service.

 – About 2 weeks ago.

I had a package that was was weather delayed 3 days in a row. I changed it to same day will call pickup, paid a fee and it’s been 48 hrs and I still cannot pick up my package. WORST Service EVER!!!!...

I had a package that was was weather delayed 3 days in a row. I changed it to same day will call pickup, paid a fee and it’s been 48 hrs and I still cannot pick up my package. WORST Service EVER!!!!

 – About 2 weeks ago.

Third day in a row of “weather exception” delays. Packages are out for delivery and boom, weather delay,and suddenly they aren’t on the truck anymore but are nebulously “in transit.” FedEx...

Third day in a row of “weather exception” delays. Packages are out for delivery and boom, weather delay,and suddenly they aren’t on the truck anymore but are nebulously “in transit.” FedEx delivered today and yesterday, as did USPS, as did Amazon. But UPS can’t handle mid-40s weather and cleared streets. Supposed to snow again a little tonight, so these fuxs will pull this same sh!t again tomorrow. And no way to contact them to get any answers or accountability. If you have several packages to be delivered on different days, they basically hold onto the earlier ones and make one late aggregated delivery to save money. These delivery companies have all agreed to not try hard to excel above one another, but just to provide crappy service and let customers bounce around between them in frustration. This is the state of American business today. And all the zombies just accept it, like they do every other low-quality condition imposed on them. The future doesn’t look very bright.

 – About 2 weeks ago.

Third day in a row of “weather exception” delays Packages are out for delivery and boom, weather delay,and suddenly they aren’t on the truck anymore but are in transit. FedEx delivered today and...

Third day in a row of “weather exception” delays Packages are out for delivery and boom, weather delay,and suddenly they aren’t on the truck anymore but are in transit. FedEx delivered today and ya steady, as did USPS, as did Amazon. But UPS can’t handle mid-40s weather and cleared streets. Supposed to snow again a little tonight, so these fuxs will pull this same sh!t again tomorrow. And no way to contact them to get any answers or accountability. These delivery companies have all agreed to not try hard to excel above one another, but just to provide crappy service and let customers bounce around between them in frustration. This is the state of American business today. And all the zombies just accept it, like they do every other low-quality condition imposed on them. The future doesn’t look very bright.

 – About 2 weeks ago.

UPS is holding my expensive Chanel bag shipped from overseas and keep delaying it, even though the Customs already cleared it. They said I need to provide the receipt where I bought it. Excuse me?!...

UPS is holding my expensive Chanel bag shipped from overseas and keep delaying it, even though the Customs already cleared it. They said I need to provide the receipt where I bought it. Excuse me?! This is a second hand bag I ordered from overseas. The seller does not have the receipt since it was a gift for her. The matter of fact is, the seller provided the authentication card that matches exactly with the hologram serial number inside the bag to prove this bag is authentic. But no! UPS demanded a receipt that shows the serial number of this bag. UPS is naïve or stupid when it comes to this. Chanel stores will NEVER put the serial number of the bag on the receipt. My bag is held by this lady from UPS named Elizabeth that I have been corresponding with and I am sure she would LOVE to keep this bag for herself and just find all kind of excuses not to release it. I hate UPS!

 – About 2 weeks ago.

I feel like UPS plays with you. They say it’s out for delivery and then it’s like, sucker! Then it’s scheduled for next day. And then game begins. It’s been two weeks! Holy moly! It’s the...

I feel like UPS plays with you. They say it’s out for delivery and then it’s like, sucker! Then it’s scheduled for next day. And then game begins. It’s been two weeks! Holy moly! It’s the feeling do being helpless that drives me insane. Amazon, do something!

 – About 2 weeks ago.

Every single time I have a delay and a delay and a delay from Amazon it’s UPS! I mean, I am at the end of my wits because I can’t seem to get any of my stuff ...

Every single time I have a delay and a delay and a delay from Amazon it’s UPS! I mean, I am at the end of my wits because I can’t seem to get any of my stuff

 – About 2 weeks ago.

After reading several pages worth of comments, I think I'll be checking with Amazon to make sure it's not those incompetent f%@ks delivering before I order. And if they ARE, I'll be...

After reading several pages worth of comments, I think I'll be checking with Amazon to make sure it's not those incompetent f%@ks delivering before I order. And if they ARE, I'll be requesting an alternate delivery source and if that's not possible then I won't be ordering said item !

 – About 2 weeks ago.

Imagine not wanting to have a signature on a delievery...

Imagine not wanting to have a signature on a delievery

 – About 2 weeks ago.

So many complaints and no resolutions. Maybe we need to band together and storm the UPS offices. What's that old saying about the Villagers taking up their pitchforks ? ...

So many complaints and no resolutions. Maybe we need to band together and storm the UPS offices. What's that old saying about the Villagers taking up their pitchforks ?

 – About 2 weeks ago.

OMG.... first they left my package AT THE FRONT AREA of an apartment building (whatever happened to f%@king knocking at the door of the recipient???), from which it was STOLEN.

I had to...

OMG.... first they left my package AT THE FRONT AREA of an apartment building (whatever happened to f%@king knocking at the door of the recipient???), from which it was STOLEN.

I had to ask Amazon ( who had ZERO responsibility in this one the package was sent) for a replacement and UPS did the exact same f%@king thing ! You would think after the first botched delivery they would have taken care to make sure i got the replacement!

I feel like going down there and legit throwing hands I'm so pissed.

 – About 2 weeks ago.

Had to pay 70$ of import fees for a package that was suppose to be delivered the 2th of January. Ever since I get EVERY SINGLE DAY a notification saying the package has been rescheduled to the next...

Had to pay 70$ of import fees for a package that was suppose to be delivered the 2th of January. Ever since I get EVERY SINGLE DAY a notification saying the package has been rescheduled to the next day. I got 4 ever since. Tried to contact the support service (LOL) which as everyone of you knows doesn't work for jack shit. These moronic c*ntS cant even run a proper deliverying company.

I can't wait for the day that Jeff Bezos will enslave all of us to be his sex slaves and therefore abolish this god forsaken company that is UPS. I believe in Amazon supremacy until the UPS Workers are educated to a point of responsability. Where Amazon lacks in workers conditions, it makes up in customer service ON TIME. Unlike this stupid "UPS" company. Even typing those 3 heaven forsaken letters makes me want to barf up my expensive 5$ latte with bio coffee grains.

Yes I do realise this is a first world problem, but please GOD if you exist, when a company says it's coming the second, IT SHOULD COME THE SECOND. I ordered a fairly expensive package that I simply cannot wait to obtain. All I ask for is that the UPS bosses get hanged into the public place like the f%@king french kings and princess that tried to f%@k the whole nation (us, the customers).

So please, next time you see a UPS truck, or a UPS Worker, give the worker 20$ and tell him to sod off, and burn that f%@king truck to the ground like the whole company should.

This is truly appauling behavior from a multi billion company. Do they have standards? Morals? f%@king greety f%@king wankers. They should be taught a lesson, I hope the next president of our once great nation makes them pay reparations for all the damage they caused to all of the great citizens and customers of this not so great, and if I may be frank for a minute, quite NASTY, yes I said it! NASTY company.

I hope who ever reads this comment, and if it's a UPS Worker (delivery man are ok i suppose IDK i havent had any problems with them yet lol) BUT, if you're a bureacrat type shit who works at UPS, honestly, from all of the citiziens of, as stated above previously, once great nation, kill yourself on live cam you f%@king jokster. Actions have consequences if you do not know basic chemistry retard. Each action has a reaction you f%@king mongol. BASIC Chemistry 101 c*nt. Know lacarte? Probably not because you're a f%@king brainless f%@king worm who LEECHS of the energy of our great citiziens, while you're in your, probably Amazon Basic Chair, at your gay ass UPS headquarters jerking your uncircumsied micro penis while reading how your shitty ass company made millions of people all around the globe miserable.

My next paycheck will be a donation to FedEx, and the one after that will be directly into Amazon, at least they know what to do when it comes to shipping you f%@king incompetent f%@king swines. Hang yourself in your bathroom you moronic f%@king demons. Ruining our f%@king society. There is a f%@king war going on and you faggots are not even able to f%@kING DELIVER a RECTANGULAR SHAPED f%@kING PACKAGE. TAKES YOU TWO f%@kING WEEKS AND YOU CAN'T SET A f%@kING DATE FOR MY f%@kING PACKAGE.

Honestly, shame on you UPS you c*nts. I hope you get lou gehrig's disease you energy leeching twats.

- A relatively UPSET customer.

peace out.

 – About 2 weeks ago.

UPS website isn't stable enough for me to change the delivery date and time so I can make sure I'm home to sign for a package...

UPS website isn't stable enough for me to change the delivery date and time so I can make sure I'm home to sign for a package

 – About 2 weeks ago.

UPS SUCKS -Drop my package along a busy road instead of on my porch. REALLY ...

UPS SUCKS -Drop my package along a busy road instead of on my porch. REALLY

 – About 2 weeks ago.

After spending so much time this afternoon trying to get a customer service rep on the phone to no avail.

It is obvious that UPS doesn't care to hear when they fall short on their...

After spending so much time this afternoon trying to get a customer service rep on the phone to no avail.

It is obvious that UPS doesn't care to hear when they fall short on their promises.

When they drop my packages off 500 feet from my house, along a busy county road, that is failing to deliver.

When you cant reach someone who can remedy the problem, that tells me they don't care, because of that now I don't care to use them.

When I have a option it will be for their competitor. Sure it might cost more but at least my packages wont be left along the street in the ditch..

 – About 2 weeks ago.

Paid for 2nd day air, but apparently new year’s EVE is now a holiday so they delayed it. Then said it was out for delivery yesterday(waited till 8pm at my business) then the status switched to...

Paid for 2nd day air, but apparently new year’s EVE is now a holiday so they delayed it. Then said it was out for delivery yesterday(waited till 8pm at my business) then the status switched to “delivery change requested”. Shit company that is gonna get even more shit as Amazon continues to get their delivery service on line.

 – About 2 weeks ago.

they send me a notification that my driver couldnt find my address. 'wrong address' i waited all day! call out of work for this stupid package why? becuase its more than 2000 dollars worth!...

they send me a notification that my driver couldnt find my address. 'wrong address' i waited all day! call out of work for this stupid package why? becuase its more than 2000 dollars worth! and they need a signature! no i have to wait until the next way were i go to work!

 – About 2 weeks ago.

Ordered something with 3 day delivery, its been over a week so far and it's still not here. I checked and the tracking says its still in a facility over 200 miles away from my home. Meanwhile, I...

Ordered something with 3 day delivery, its been over a week so far and it's still not here. I checked and the tracking says its still in a facility over 200 miles away from my home. Meanwhile, I ordered another thing from a different site 3 days after the first order, it wasn't supposed to be delivered for 2 weeks, and it was delivered 2 days early by USPS.

 – About 3 weeks ago.

My package sits in the UPS faculty located in the town next door to mine (really), but they cannot deliver the package for four days. Common on…. bad business to do business with UPS. ...

My package sits in the UPS faculty located in the town next door to mine (really), but they cannot deliver the package for four days. Common on…. bad business to do business with UPS.

 – About 3 weeks ago.

package gets on a truck, out for delivery. I wait until 9pm and there is still no delivery. now guess what? not gonna be here for another 5 days? it must just be sitting inside of a truck doing...

package gets on a truck, out for delivery. I wait until 9pm and there is still no delivery. now guess what? not gonna be here for another 5 days? it must just be sitting inside of a truck doing absolutely nothing. completely unacceptable.

 – About 3 weeks ago.

Only UPS can screw your package delivery - 35 miles next day delivery service and "due to unforseen delays" they are unable to deliver an item shipped on 30th to 31st and unable to confirm...

Only UPS can screw your package delivery - 35 miles next day delivery service and "due to unforseen delays" they are unable to deliver an item shipped on 30th to 31st and unable to confirm when they can actually deliver. This company needs to go out of business. No rain, no snow, no wildfires or tornadoes and UPS still manages to not able tp deliver within 50 miles from Thursday to Friday on a next day guaranteed delivery

 – About 3 weeks ago.

Totally unreliable, I never use UPS for shipping anymore. Most times it will show it's being delivered on a particular day, and it never shows. Fedex for me is my go to shipper. ...

Totally unreliable, I never use UPS for shipping anymore. Most times it will show it's being delivered on a particular day, and it never shows. Fedex for me is my go to shipper.

 – About 3 weeks ago.

Soo happy I found this website ! I hate , hate , hate ups !!!!! The status of my package been stuck on “label created” for the last 2 weeks!!! And nobody can tell me what is going on ! And this is...

Soo happy I found this website ! I hate , hate , hate ups !!!!! The status of my package been stuck on “label created” for the last 2 weeks!!! And nobody can tell me what is going on ! And this is not my first time dealing with them . I bought AirPods back in 2020 and it took a forever for it to come ! I really hate ups when I saw that the package was going to be delivered with ups I already know I was not going to have a god time

 – About 3 weeks ago.

Ordered next day delivery from Ralph Lauren in the Netherlands and paid an extra 20 euros for this premium service.

Not only did UPS fail to deliver the package the next day, not only...

Ordered next day delivery from Ralph Lauren in the Netherlands and paid an extra 20 euros for this premium service.

Not only did UPS fail to deliver the package the next day, not only did UPS reroute the package 2 days later to a drop-off site in another city 30 KM away, UPS also never sent any notification of delay to me directly or indirectly via RL's website. I lost time speaking with RL customer service to track down the package. In the information age, it is simply rude to not communicate timely information that keeps customers informed. UPS, if you are late and/or you reroute a package then be polite and send apologies. It's an extra line of code in your IT systems, so reasonable to expect.

Poor communication is the height of unprofessional behavior, and it makes RL look terrible. Brands should consider applying much greater pressure on poor suppliers, to improve brand and customer experience.

 – About 3 weeks ago.

UPS has always had the same address for me and even delivered to my door within the past month, but today an item was out for delivery and didnt arrive due to "wrong address", and when i...

UPS has always had the same address for me and even delivered to my door within the past month, but today an item was out for delivery and didnt arrive due to "wrong address", and when i called to correct the address there was nothing wrong with it, so i asked if I could just pick it up instead, and was told that I would have to pay 8 dollars just to pick up a 20 dollar item because they are too incompetent to do their job. Never using them again.

 – About 3 weeks ago.

Fed X has been exemplary as has the USPS and OnTrac. UPS sucks beyond belief and makes all other shipping companies look like a million bucks. My local driver went on a vendetta (he didn't like my...

Fed X has been exemplary as has the USPS and OnTrac. UPS sucks beyond belief and makes all other shipping companies look like a million bucks. My local driver went on a vendetta (he didn't like my complaining about leaving packages at the wrong place!), so he just doesn't deliver any of my packages at all. He keeps lying he "missed" us, or that he forwarded them to a drop-off point and after playing round Robin for days, they cannot find them. So I think he just trashes them the moment he gets them. Their customer service and customer relations people are all very nice but completely ineffectual. The issue has been going on for weeks, if not months with endless promises to handle the driver, talk to his manager, on and on - zero results!

 – About 3 weeks ago.

What I ordered was a playstation 5 bundle which included 2 games, headset, and extra controller. What I received was an opened box with two games missing and probably the worse claims customer...

What I ordered was a playstation 5 bundle which included 2 games, headset, and extra controller. What I received was an opened box with two games missing and probably the worse claims customer service. This business has to be ran by a handful of people. There's no way a professional company can be this bad

 – About 3 weeks ago.

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 – About 4 weeks ago.

Yes I agree... UPS sucks, but trust me folks, they're WORLDS better than FedEx. ...

Yes I agree... UPS sucks, but trust me folks, they're WORLDS better than FedEx.

 – About 4 weeks ago.

UPS SUCKS BIGTIME!!! How the f**k are they still in business. They said my package was delivered and it was not. Called customer service they told me it was delivered I said to where and they told me...

UPS SUCKS BIGTIME!!! How the f**k are they still in business. They said my package was delivered and it was not. Called customer service they told me it was delivered I said to where and they told me the wrong address I said there is no such address how could it be delivered. The customer service woman said I dont know but it was delivered.

 – About 4 weeks ago.

What can I say that already hasn’t been said. Except for drivers who say they delivered your package and hold it for ransom while you wait in front of the truck so they won’t take off with an...

What can I say that already hasn’t been said. Except for drivers who say they delivered your package and hold it for ransom while you wait in front of the truck so they won’t take off with an oxygen chamber for your dying dog. This is a true story….

 – About 4 weeks ago.

I bought a new computer as an Xmas gift for myself after the death of a family member. It arrived at the destination city, but the UPS decided--by placing it in the wrong pile, apparently--to return...

I bought a new computer as an Xmas gift for myself after the death of a family member. It arrived at the destination city, but the UPS decided--by placing it in the wrong pile, apparently--to return it to sender on the very day it was supposed to be delivered. Now it's lost in the transit system. ¯_(?)_/¯

 – About 4 weeks ago.

UPS is literally THE WORST delivery service out there. I have no clue how they are still in business. They have NEVER delivered a package on time, never send you updates, they just keep moving the...

UPS is literally THE WORST delivery service out there. I have no clue how they are still in business. They have NEVER delivered a package on time, never send you updates, they just keep moving the date further and further back. Saying it will be delivered by 9pm every damn day… never actually updating you to say “we’re idiots and can’t deliver to you today”

 – About 4 weeks ago.

I ordered an item and it was delivered to the ups access point like I normally have my packages sent to but when I check the tracking it says being returned to sender, even though it just arrived...

I ordered an item and it was delivered to the ups access point like I normally have my packages sent to but when I check the tracking it says being returned to sender, even though it just arrived today and their automated phone system is unless and I don't feel like talking to these fools. It's just another endless list of Issues and once I pickup my other two packages I am officially done with ups.

 – About 1 Month ago.

Omg I didn’t realize there were so many people with similar problems. I was expecting a package December 18th that wasn’t delivered. I called UPS and was told my package was undeliverable but I...

Omg I didn’t realize there were so many people with similar problems. I was expecting a package December 18th that wasn’t delivered. I called UPS and was told my package was undeliverable but I was home all day and my packages do not require a signature and the package can be left with no problem. I was told it would be delivered December 20, and the same thing happened. It was noted by the driver “delivery attempted” and the time given was 9:45pm. This is another lie because again I was home all day. I’m so annoyed beyond belief!! I hate liars!! I talked to a supervisor and was assured the package will be delivered tomorrow. I’m going to call the UPS headquarters in Atlanta and see if I can get help. I’m so over it. I never had trouble getting packages until recently and tired of not speaking to reps in the United States.

 – About 1 Month ago.

Expected a Christmas package for Friday, due to weather complications the package was delayed, not a problem there, things like that happened. Wait for Monday, no update since the previous Friday...

Expected a Christmas package for Friday, due to weather complications the package was delayed, not a problem there, things like that happened. Wait for Monday, no update since the previous Friday except for to be delivered end of the day Monday. I step out in the early afternoon for 30 minutes, only to get a note on my door saying they will attempt tomorrow. Seriously nothing on their website that my package was out for delivery, what's the point of having a tracking system if they don't update it. Now I have to waste another day waiting. The package needs to be signed for and cannot be left at the door. Terrible service.

 – About 1 Month ago.

I work in the pest control business, just the other day I found two UPS packages abandoned in the road in a subdivision a few blocks apart, they were on a UPS golf cart hauling a small trailer loaded...

I work in the pest control business, just the other day I found two UPS packages abandoned in the road in a subdivision a few blocks apart, they were on a UPS golf cart hauling a small trailer loaded to the top, the worker was a young kid. When I gave him the first package I found, he could care less and just threw it back on his little trailer. So the second package I found I just delivered it myself knowing that at least one of the packages got to its destination in one piece. Will never use UPS again

 – About 1 Month ago.

Also I’ve waited for my package to come after a month which should have been expedited and even paid extra for it!!! You suck!...

Also I’ve waited for my package to come after a month which should have been expedited and even paid extra for it!!! You suck!

 – About 1 Month ago.

UPS sucks!!!!! It’s very difficult to get around the website! After having paid loads of money for the charges now they’ve sent me an invoice saying that I owe them 3 pounds more!! And it should...

UPS sucks!!!!! It’s very difficult to get around the website! After having paid loads of money for the charges now they’ve sent me an invoice saying that I owe them 3 pounds more!! And it should be paid within 7 days or else it will amount to 40 pounds!! And guess what the invoice date was 10 days ago!! I’m so furious!! And I can’t even get to them because it’s the bloody weekend and bank holiday next week!!! Fvck!

 – About 1 Month ago.

Very easy to understand the poor customer service. They are one of the largest carriers in the US. They don’t give a shit because they can afford to lose a lot of customers. They will easily be...

Very easy to understand the poor customer service. They are one of the largest carriers in the US. They don’t give a shit because they can afford to lose a lot of customers. They will easily be replaced by poor unsuspecting customers who haven’t been burned yet. Second, do you know how hard it is to fire a Teamster? Near impossible. That is why there are so many negative posts from ex-employees. Only way to get rid of people is for management to treat them like crap and make their lives miserable until they get fed up and quit. Or, the worker stays and could give two shits about the quality of their work. So, pity the driver. They are the way they are because management, especially executive management are just a bunch of greedy, incompetent douche bags.

 – About 1 Month ago.

3 weeks later - still no package. Item sitting in local town for 5 days so far.
Customer support (joke) tells me there is an emergency - what for 5 days !!
Post Office and Fedex can manage...

3 weeks later - still no package. Item sitting in local town for 5 days so far.
Customer support (joke) tells me there is an emergency - what for 5 days !!
Post Office and Fedex can manage delivery out here - UPS SUCKS

 – About 1 Month ago.

It is impossible to figure out their website. Errors left and right, can't even pay for shipping charges....

It is impossible to figure out their website. Errors left and right, can't even pay for shipping charges.

 – About 1 Month ago.

After going through the gamut to sign up for UPS shipping, they started getting my who life's misdeeds, including the family dog, so I hit the cancel button. First thing I know, Paypal says the...

After going through the gamut to sign up for UPS shipping, they started getting my who life's misdeeds, including the family dog, so I hit the cancel button. First thing I know, Paypal says the order is pending but they can't do anything about it. So I go to ups customer service and got a robot that was programmed by and idiot. Finally, got a sub human being who told me I had to go to PayPal. I finally went back to good old USPS and paid a couple of bucks more for an instant successful trouble free shipping purchase. The UPS gig will peter out some time in January when it will no longer be pending. The End.

 – About 1 Month ago.

I have 3 UPS shipments on the way from 2 different countries and both are saying its a delay for 2 weeks now but my DHL box was just ordered last friday and is now out for delivery from China . If DHL...

I have 3 UPS shipments on the way from 2 different countries and both are saying its a delay for 2 weeks now but my DHL box was just ordered last friday and is now out for delivery from China . If DHL can get a package here in days , wtf is wrong UPS?

 – About 1 Month ago.

There's a reason why their uniforms are brown. Cuz they're are shit company. Severe weather delay in Vancouver. Nothing between here and Richmond but cloudy skies. FIVE DAYS sitting in...

There's a reason why their uniforms are brown. Cuz they're are shit company. Severe weather delay in Vancouver. Nothing between here and Richmond but cloudy skies. FIVE DAYS sitting in Richmond and cant be delivered. What a f%@kin bunch of crock. Canada needs to crack down on this bs and lies for delays. FedEx and Purolator are 200% better. Shit even Canada Post is Faster!

 – About 1 Month ago.

I’ve had an $800 pair of sneakers “lost” in one of their locations for almost a week. I’m so upset about this, it’s across the country as well :(...

I’ve had an $800 pair of sneakers “lost” in one of their locations for almost a week. I’m so upset about this, it’s across the country as well :(

 – About 1 Month ago.

so my package arrived to the wrong town and they show me this message:
"The street number is incorrect. This may delay delivery. We're attempting to update the address."

so my package arrived to the wrong town and they show me this message:
"The street number is incorrect. This may delay delivery. We're attempting to update the address."

of course it's incorrect, you idiots, there is no such street in that town.

 – About 1 Month ago.

I have three items all coming from UPS (unfortunately). For over TWO WEEKS it has said "Severe weather delay...".

TWO WEEKS... the package is a ~45 minute drive from my house,...

I have three items all coming from UPS (unfortunately). For over TWO WEEKS it has said "Severe weather delay...".

TWO WEEKS... the package is a ~45 minute drive from my house, and has been since the beginning of December.

You are a bad company UPS.

 – About 1 Month ago.

Unreliable parcel service. Unbelievable parcel service. Uncaring parcel service....

Unreliable parcel service. Unbelievable parcel service. Uncaring parcel service.

 – About 1 Month ago.

Package cannot be delivered due to "severe weather conditions" only 30 KM away and there was only 1 day of snow, and it has now been over 1 week. worst shipping service ever...

Package cannot be delivered due to "severe weather conditions" only 30 KM away and there was only 1 day of snow, and it has now been over 1 week. worst shipping service ever

 – About 1 Month ago.

UPS has no idea how to unlock a gate. ...

UPS has no idea how to unlock a gate.

 – About 1 Month ago.

My package has been sitting in one of their warehouses 30 minutes away from me for the past 15 days and I still don't have an estimated arrival date!...

My package has been sitting in one of their warehouses 30 minutes away from me for the past 15 days and I still don't have an estimated arrival date!

 – About 1 Month ago.

I used to get quite a few orders from Omaha Steaks delivered to my house by UPS, but stopped because I got frustrated that UPS has such a difficult time following printed instructions on where to...

I used to get quite a few orders from Omaha Steaks delivered to my house by UPS, but stopped because I got frustrated that UPS has such a difficult time following printed instructions on where to deliver my packages (rear of house). A couple of times the dry ice that preserved the meat was almost nothing but water when it arrived. I even called up Omaha Steaks to demand that they stop using UPS or I will not order from them anymore. Unfortunately that didn't work so I just made good on my threat. Another time UPS delivered a package containing sensitive electronic equipment upside down, while the quite large arrows on all sides of the package were pointing up! Yeah, I think that UPS sucks.

 – About 1 Month ago.

I wasn't too surprised to find there was actual website for UPS SUCKS, just typed it in. They don't customer support, just a free pass to do what ever suits them. They are probably selling...

I wasn't too surprised to find there was actual website for UPS SUCKS, just typed it in. They don't customer support, just a free pass to do what ever suits them. They are probably selling our shit on ebay

 – About 1 Month ago.

Usless workers. Another reason why Unions(Communism) protecting incompetent workers will be the downfall of this country ...

Usless workers. Another reason why Unions(Communism) protecting incompetent workers will be the downfall of this country

 – About 1 Month ago.

Supposed to get here tomorrow and now it said Saturday. If I knew my Amazon package was going to get delivered through ups, I would have bought my stuff somewhere else ...

Supposed to get here tomorrow and now it said Saturday. If I knew my Amazon package was going to get delivered through ups, I would have bought my stuff somewhere else

 – About 1 Month ago.

UPS driver claimed package undeliverable even though condo management office open and security guard present to receive packages. They asked guy to press resident name on electronic keypad for any...

UPS driver claimed package undeliverable even though condo management office open and security guard present to receive packages. They asked guy to press resident name on electronic keypad for any large packages. He got pissed and drove off with half of packages which he designated as undeliverable. All witnessed by security guard. One poor resident chased truck down and retrieved his package. Gets better- logs that package dropped off at access site which happens to be closed for lack of electricity and has been for the past 24hrs. No Christmas spirit in this UPS driver. Called Amazon which refuses to refund me and insists on scheduling a redelivery. Well two seconds later, website reverts to undeliverable And pick up at access point, I don’t mind picking up but the place is closed due to lack of electricity in Honolulu storm and big notice on door says closed indefinitely. So no blender - no Christmas present for me- lazy driver has either thrown it away or decided to keep it. On paper it’s my fault according to Amazon because it is delivered already to a mythical access point. UPS driver I hope karma catches up to you.

 – About 1 Month ago.

I f@#$ing hate UPS. How hard is it to pay attention to where you're delivering a package to?? I ordered art supplies which I was really looking forward to using. I got a notification yesterday...

I f@#$ing hate UPS. How hard is it to pay attention to where you're delivering a package to?? I ordered art supplies which I was really looking forward to using. I got a notification yesterday that it would be delivered between 9:30-3:30 pm today (12/6). Which made me even more excited, I would be home all day so I figured there'd be no issue. Wrong. I get a notification that it was delivered. I'm like yay, go step outside and see if they put it on or by my doorstep (you never know with UPS, sometimes it's the doorstep or my mailbox). Didn't see it. So, I go to the mailbox area (apts) don't see anything besides letters in my mailbox. I look towards the back hoping for a key to be in there (for packages that are large, you get a key to your large package box)...nothing. I'm like wtf. I go back to my place look around the bushes, the other apt doors, etc. Big fat nothing. I open the tracking for my package and it says delivered. It states it was delivered to "Other". WTF is "other"????! Now I'm pissed. The package could have been delivered to someone else or tossed on a freeway for sh*ts and giggles, I don't know. All I do know is I don't have my package and I don't get to try out my art supplies. Placed a claim for the missing package...I feel like this is just going to go nowhere. I haven't purchased anything (not necessary that is) for myself in a long time and the one time I decide to get myself something, it magically vanishes. *cries*

 – About 1 Month ago.

better up then fedex . fedex is getting rheemed by christmas right now . im sure that ups has got it rough but your better off here then thier trust me i know folks . if you can try to go to prime and...

better up then fedex . fedex is getting rheemed by christmas right now . im sure that ups has got it rough but your better off here then thier trust me i know folks . if you can try to go to prime and use the amazon for what you can atleast there you got shot at actually getting it before christmas .

 – About 1 Month ago.

f%@k this company. Putting $ on insurance just for them to f%@k them up and then not give any $ back to you, shitttttttty f%@king business. f%@k then, suck my cock...

f%@k this company. Putting $ on insurance just for them to f%@k them up and then not give any $ back to you, shitttttttty f%@king business. f%@k then, suck my cock

 – About 1 Month ago.

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 – About 2 months ago.

My package was 3 miles from my house, and 4 days early, so for a moment I was excited about receiving my item ahead of schedule. Nope, found out today they sent it 253 miles south of me, for reasons I...

My package was 3 miles from my house, and 4 days early, so for a moment I was excited about receiving my item ahead of schedule. Nope, found out today they sent it 253 miles south of me, for reasons I can't get ahold of anyone to even try and justify. Now 253 miles away, it's been scanned 29 times at the sams warehouse before it was lost. Im honestly impressed they managed to f%@k that up so badly.

 – About 2 months ago.

IMHO as a brand strategist of 20+ years, the UPS brand palette of brown & yellow is an absolute fit of perfection. Every aspect of their business from the elementary logistics of delivering a product...

IMHO as a brand strategist of 20+ years, the UPS brand palette of brown & yellow is an absolute fit of perfection. Every aspect of their business from the elementary logistics of delivering a product from a seller to buyer to their time and soul-wasting customer service is – SHITE.

Oh, the joy of lurking by your own front door all day until 9 pm for an impending delivery (in my case, an iPhone) only to find that the driver dropped it like it was hot because it was an empty box - the product stolen and the package retaped.

And My Choice UPS? Don't bother. UPS is again taking the PISS. Useless. All those notifications that you sign up for including the rule to have ALL your packages delivered to an access point?!? FAKE.

I am beginning to seriously believe this is a shell company not only created to fleece the public but also to make the United States Postal Service look competent in comparison.

Think about it ... and use Fedex, store pickup, a carrier pigeon even.

 – About 2 months ago.

I HATE UPS.
They are the most disregarding, disrespectful, and incompetent corporation I’ve ever dealt with.
And I deal with Insurance companies for a living.

I have two...

I HATE UPS.
They are the most disregarding, disrespectful, and incompetent corporation I’ve ever dealt with.
And I deal with Insurance companies for a living.

I have two orders from two different companies. All being sent through UPS.

One is from Apple.
My phone broke... yada... I got a new one with a case and a charger and all of the things they should include but don’t. Whatever.
This order from Apple was sent in two different shipments.
1.) phone case, charger, & wallet.
2.) cell phone itself (which is the most important part.)
The first was sent and arrived just fine.
The second was supposed to arrive yesterday. More to come about that in a bit.

I also got a few accessories from Amazon.
All ordered the same day, but sent in four packages.
The first one arrived at my door, no signature required.
The second one is where things are getting sticky.
For some reason they didn’t deliver it, apparently UPS had a hard time reading their own label...
So I got that figured out after three calls to their “help” line. Each time trying to figure out the right combination to get the automated system to actually send me through to a human and not tell me to go figure it out from their website (which I had already tried previously, it wasn’t helpful.) when I finally reached someone, they BARELY spoke English... which is fine, get that cash... but if you’re in a complex situation and need information the person who can’t really understand you, it’s only going to exacerbate the situation.
Also- f%@k UPS for outsourcing to a country they can pay a pittance to. It’s not right. It’s exploitation of those in other countries, and frustrating to those who actually need help and speak a different language. But that’s a different opinion for a different day.
Anywho-
I got the second one from a UPS pick up station.

The third and fourth are now lost because they put in their system that my address was incorrect (I guess because of their inability to get that last package to me, I’m not sure, when I called no one could answer my question) and to pick up future packages at the nearest UPS pick up spot.

Which is not what is ideal for me, during Covid.

Fine, I called UPS TEN more times to get things figured out after they lost these last two packages from Amazon.
Same situation as before, given the run around from an automated system that must have been designed for Fort Knox (because of the inability to get past it)
When I reached someone they read (in severely broken English) what was on the screen, the same screen ghat I could read.
When I asked to speak to their supervisor or someone who could answer my questions, I got a few refusals, some who re-routed me into the que, and two people that I pressed, and finally sent me back to a human who spoke less broken English to still not answer my questions fully and that I would have to talk to Amazon.

Did I mention that I hate UPS?

Called Amazon, and got someone almost immediately who spoke beautiful English with a cute accent.
She was super friendly and went above and beyond (comparatively) I’m grateful for Amazons help line that saved my sanity.
The last two packages that UPS lost are being refunded.
Annoying, but no harm to foul.

However, I called UPS again, to verify that they had my correct address and apartment # after verifying that it was correct on UPS My Choice®...
on the website everything looked correct but when I jumped through the hoop of calling AGAIN...
this MF’n corporation still didn’t have it corrected in THEIR system. What sense does that make?

But now they lost my phone, which I have already been waiting three weeks for.

So long story short the lost two packages that are now refunded, and one very expensive phone that (around two of my m paychecks) that was supposed to be sent today (12/2/21) is now needing to be rerouted and they don’t have an update for when it will be here.

This company is so corrupt, and greedy. I hate them and will not buy from places that use them as a delivery service in the future.

It’s sad to see all of these comments and how many times they dropped the ball and didn’t care because they were going to get their money anyways.
I hate UPS.

 – About 2 months ago.

I live about 2 miles down the road from the UPS distribution hub. Every damn package I order is never delivered early. We always seem to be last on the deliver schedule, even though I could walk to...

I live about 2 miles down the road from the UPS distribution hub. Every damn package I order is never delivered early. We always seem to be last on the deliver schedule, even though I could walk to ups and get it myself. I ordered candy to be delivered tomorrow (supposedly). Can't wait to see what condition it's in after being on the truck all day. UPS sucks!!!!!

 – About 2 months ago.

Waiting for a package. Delivery date is 11-30… So I take day off to get the package. Check before going to bed: delivery day still tomorrow 11-30.. Waiting all day: “sorry there has been a...

Waiting for a package. Delivery date is 11-30… So I take day off to get the package. Check before going to bed: delivery day still tomorrow 11-30.. Waiting all day: “sorry there has been a delay”…wtf…now they saying it’s out for delivery 12/01…I’m sitting here waiting again ..

 – About 2 months ago.

ups sucks?urgent orders keep delaying for 3 weeks?...

ups sucks?urgent orders keep delaying for 3 weeks?

 – About 2 months ago.

f%@k UPS! THE VERY FACT THAT UPS WEASELS THEIR WAY INTO EXCLUSIVITY CONTRACTS WITH OTHERWISE GOOD DISTRIBUTORS/RETAILERS/WHOLESALERS, IS A CLEAR INDICATION THAT THEY KNOW THAT THEY SUCK AND NOBODY...

f%@k UPS! THE VERY FACT THAT UPS WEASELS THEIR WAY INTO EXCLUSIVITY CONTRACTS WITH OTHERWISE GOOD DISTRIBUTORS/RETAILERS/WHOLESALERS, IS A CLEAR INDICATION THAT THEY KNOW THAT THEY SUCK AND NOBODY WOULD USE THEIR SHITTY SHIT BROWN BREADTRUCKS LIKE THE COMMUNIST UNION GOBS OF GOOKSHIT THEY ARE, IF IT WEREN'T FOR UPS TURNING THE TRILATERAL OLIGOPOLY INTO AN ONLINE MONOPOLY, WHERE YOU CAN COUNT ON "FREE SHIPPING" MEANING, "WE HAVE NO DIGNITY AND SELF-WORTH! WE SHIP UPS"! WHO DOES EXCLUSIVITY CONTRACTS IF THEY KNOW THEY DON'T SUCK? WHAT HAPPENED TO THE DAYS WHEN WE COULD CHOOSE FROM OVER A DOZEN SERVICES AMONG CARRIERS RANGING FROM FEDEX NEXT DAY TO POST OFFICE EXPRESS MAIL!? I REMEMBER AROUND Y2K WE HAD OVER A DOZEN OPTIONS AND NOW WHENEVER A RETAILER SAYS "FREE SHIPPING" AND DOES NOT SPECIFY, I EITHER CALL IN TO CLEAR UP LOGISTICS, OR I STAY AWAY WITH THE SAFE ASSUMPTION THAT THE RETAILER IS GETTING THE CHEAP COMMUNIST SHIT SERVICE KNOWN AS UPS, AND IS EMBARRASSED TO SPECIFY. BACK IN THE DAY, RETAILERS WOULD BE MORE UPFRONT BY SPECIFYING THE BRAND LOGO ON THE WEBSITE, COMPLIMENTED BY A LIST OF A DOZEN DIFFERENT SHIPPING OPTIONS IN THE DROPDOWN MENU. I HATE SINGULAR SHIPPING WEBSITES THAT ONLY GIVE YOU ONE f%@kING NON-SPECIFIED SHIPPING OPTION BECAUSE I KNOW THEY SHIP UPS! YOU WON'T SEE ANY ONLINE RETAILERS SAYING FREE UPS SHIPPING BECAUSE THEY KNOW THEY SUCK. AND YOU CERTAINLY WON'T SEE FREE USPS EXPRESS MAIL OR FREE FEDEX NEXT DAY, BECAUSE, THEY'RE TOO f%@kING CHEAP! ALMOST EVERY COMPANY ON THE INTERNET TODAY HAS BEEN f%@kED BY THE UPS ANTI-LOGISTICS STD. I LAUGHED WHEN THE HELLS ANGELS SHOT THE UPS MAN FOR PARKING IN FRONT OF THEIR CLUBHOUSE, FOR REFUSING TO MOVE. SERVES YOU RIGHT YOU DEFIANT PIECE OF SHIT! NO MANNERS! f%@k UPS!

 – About 2 months ago.

Waiting for a package. Delivery date is tomorrow 11-15. So I take half day off to get the package. Check before going to bed: delivery day still tomorrow 11-15. Wake up in the morning: “we will...

Waiting for a package. Delivery date is tomorrow 11-15. So I take half day off to get the package. Check before going to bed: delivery day still tomorrow 11-15. Wake up in the morning: “we will update the delivery day as soon as possible”. UPS sucks.

 – About 2 months ago.

wifes air machine needed filters so inogen sent new ones. ups original delivery date was tomorrow but just got an update it will be the 6th of december now. everything we have ordered to be dekivered...

wifes air machine needed filters so inogen sent new ones. ups original delivery date was tomorrow but just got an update it will be the 6th of december now. everything we have ordered to be dekivered by ups has been delayed. last time it was in city of delivery and was still delayed for 2 days,it literally was out for delivery and still took 2 days.

 – About 2 months ago.

NEXT DAY AIR does NOT EXIST at UPS. They charge top dollar but will NEVER DELIVER ON TIME...

NEXT DAY AIR does NOT EXIST at UPS. They charge top dollar but will NEVER DELIVER ON TIME

 – About 2 months ago.

UPS sucks because they make brand deals with CVS, pretend to drop off a package for you but never actually attempt to, and force you to go shop at CVS to pick up your package.

UPS sucks because they make brand deals with CVS, pretend to drop off a package for you but never actually attempt to, and force you to go shop at CVS to pick up your package.

YOU'RE A PACKAGE DELIVERY COMPANY, WHY AM I DELIVERING THE PACKAGES TO MY HOUSE?? AND WHY ARE YOU LEAVING MY EXPENSIVE LAPTOP WITH SOME MIN WAGE CVS EMPLOYEES AGAINST MY CONSENT?

 – About 2 months ago.

UPS keeps sending my packages to CVS. UPS calls it my choice. someone else said work will set you free.
My choice is to send the package to my house as I have made beyond clear to them.Thay...

UPS keeps sending my packages to CVS. UPS calls it my choice. someone else said work will set you free.
My choice is to send the package to my house as I have made beyond clear to them.Thay don't care the tracking says anonymous authorized the change of delivery. Need i say more,say good night dick.

 – About 2 months ago.

Next day air saver from UPS is a lie. They’re always late with my damn packages. My package was literally an hour away now its been back and forth from Kentucky and Tennessee for the past 3 days...

Next day air saver from UPS is a lie. They’re always late with my damn packages. My package was literally an hour away now its been back and forth from Kentucky and Tennessee for the past 3 days taking my damn shipment on a detour across the united states. It’s like they’re flying the f%@king packages around for fun and not delivering them.

 – About 2 months ago.

'tried' delivering a package to me yesterday, didn't ring the bell or anything, just threw a letter telling me I need to go to their store in my letterbox. So today I drove to their store...

'tried' delivering a package to me yesterday, didn't ring the bell or anything, just threw a letter telling me I need to go to their store in my letterbox. So today I drove to their store to get my package and the guy told me it wasnt there yet and to check on the letter when I can get it (didnt see that it said 12pm, I was there at 11:50). okay, I think to myself, whatever Imma just go and get some food while waiting, so I come back half an hour later and the guy again tells me 'package ain't here yet, should be here by 5'. OKAY WHY THE f%@k DOES THIS STUPID LETTER TELL ME THAT I CAN GET IT BY 12 IF I CANT. Also, if the f%@king driver normaly gets there by 5, why the f%@k didnt he bring my package there yesterday, he tried delivering it to me at 2. f%@k them and their stupid bullshit.

 – About 2 months ago.

The website wouldn't accept my CC until I clicked "different address" and then re-entered the details.

Then it said the postcode wasn't valid, so couldn't give me a...

The website wouldn't accept my CC until I clicked "different address" and then re-entered the details.

Then it said the postcode wasn't valid, so couldn't give me a price preview.
(But it was fine on the next screen)

I got the label, printed, etc.. then what?
Why not just offer me a link to the "Schedule a pickup" page, instead of making me type it out.
Because there's no email confirmation for the 40 bucks I just spent

I schedule a collection for the next day
There's no email confirmation for this either
Nobody shows
There's actually no record of this transaction according to the page.

No email when they didn't show, no text, no updates.....

So I schedule another, double checking the tracking number
There's no email for this either.

UPS kinda sucks.

 – About 2 months ago.

11/22/2021
4:46 P.M. We tried to deliver to the business, but it was closed. A second attempt will be made the next business day.
Tyler, TX, United States

Lying lazy...

11/22/2021
4:46 P.M. We tried to deliver to the business, but it was closed. A second attempt will be made the next business day.
Tyler, TX, United States

Lying lazy turds!

We are a business open until 5:30

 – About 2 months ago.

How does a package that was 14miles away then 8.2 miles away. End up 251miles away.
they sent it back and it was 8.2 away, didn’t get delivered got sent back 251 miles away. Sent it back to...

How does a package that was 14miles away then 8.2 miles away. End up 251miles away.
they sent it back and it was 8.2 away, didn’t get delivered got sent back 251 miles away. Sent it back to the 8.2 miles and now they don’t have a delivery date!
Like are they that f%@king stupid. I thought ups was better then fedex but I think right they are about the same. Just a disappointment really!

 – About 2 months ago.

Shipped UPS envelope Overnight on Nov 16th from Atlanta to Enterprise Alabama. Tracking starts at the bottom and goes up. It was NEXT DAY. I have spoken to no less than 10 agents and 3 supervisors. I...

Shipped UPS envelope Overnight on Nov 16th from Atlanta to Enterprise Alabama. Tracking starts at the bottom and goes up. It was NEXT DAY. I have spoken to no less than 10 agents and 3 supervisors. I was told the delay was because there was an investigation. I was also told the delay is because the hub is supposed to call me.. eh? Supervisors say they called the depot in Enterprise but can't get an answer, so if UPS can't get UPS to answer .. where does that leave me??? NEXT DAY AIR !!!!!!


11/21/2021
4:36 P.M. On the Way
Departed from Facility
Louisville, KY, United States
11/20/2021
12:32 A.M. Arrived at Facility
Louisville, KY, United States
11/19/2021
11:19 P.M. Departed from Facility
Charlotte, NC, United States
11/19/2021
7:20 P.M. Arrived at Facility
Charlotte, NC, United States
11/19/2021
7:20 P.M. Departed from Facility
Charlotte, NC, United States
11/19/2021
1:57 A.M. Arrived at Facility
Enterprise, AL, United States
11/19/2021
1:08 A.M. Departed from Facility
Dothan, AL, United States
11/19/2021
12:02 A.M. Arrived at Facility
Dothan, AL, United States
11/18/2021
9:25 P.M. Departed from Facility
Atlanta, GA, United States
11/17/2021
6:25 P.M. Investigation Opened
We've begun an investigation to locate the package.
Enterprise, AL, United States
11/16/2021
11:09 P.M. Origin Scan
Atlanta, GA, United States
11/16/2021
3:00 P.M. Drop-Off
Atlanta, GA, United States
11/16/2021
2:21 P.M. Label Created
Shipper created a label, UPS has not received the package yet.
United States

 – About 2 months ago.

Ups blames post office. Post office blames Ups. I know the words Fayette and Kanawha are similar and confusable? But like dealing with dumb and dumber. ...

Ups blames post office. Post office blames Ups. I know the words Fayette and Kanawha are similar and confusable? But like dealing with dumb and dumber.

 – About 2 months ago.

TWO not one but TWO mechanical failures! No estimate on delivery so I can notify my customer.
UPS is going from bad to worse....

TWO not one but TWO mechanical failures! No estimate on delivery so I can notify my customer.
UPS is going from bad to worse.

 – About 2 months ago.

I have an item shipped on oct 27 and has been stuck in portland since Nov 5 without any update,.now possibly lost. Worst part is i already prepaid for the expensive customs fee ????...

I have an item shipped on oct 27 and has been stuck in portland since Nov 5 without any update,.now possibly lost. Worst part is i already prepaid for the expensive customs fee ????

 – About 2 months ago.

UPS is supposed to deliver my package on Tuesday.

The shit driver leaves a notice on the door without ringing the doorbell. Come Wednesday, I get another notice saying 2nd attempt, and...

UPS is supposed to deliver my package on Tuesday.

The shit driver leaves a notice on the door without ringing the doorbell. Come Wednesday, I get another notice saying 2nd attempt, and once again I was home all day.
This piece of shit doesn't ring the doorbell or understand how it works.
Come Thursday, the UPS website for tracking is "not working" and it tells me that it would be left with a UPS access point.
I call the access point to ask if the package was delivered and of course it isn't.

Either the drivers are retards or UPS gives shit training.

 – About 2 months ago.

Package showed "out for delivery" on Monday, then when it didn't deliver it went backwards one step to "on it's way". Was supposed to deliver Tuesday, it didn't then it...

Package showed "out for delivery" on Monday, then when it didn't deliver it went backwards one step to "on it's way". Was supposed to deliver Tuesday, it didn't then it said it was supposed to deliver Wednesday and it didn't. I called UPS and was put into the endless loop of hell they call an automated phone system. I finally got to talk to a human being but he barely spoke English. He called the facility and they told him he had to call them back after 5:00 p.m. so he said he would call me back after he talked to them. No call back, nothing. The next day I called again and got another "support" person located outside of the U.S. who told me the package was lost and I would need to call the shipper to initiate an investigation. At this point UPS is no better than USPS and may actually be worse. I remember when UPS was the Gold Standard but those days are loooooooong gone now.

 – About 2 months ago.

Package is stuck in "preparing for delivery" for two weeks now. Worst part is it was a return so no expected delivery date was given. Paying $25 for this BS. I could've driven it back to...

Package is stuck in "preparing for delivery" for two weeks now. Worst part is it was a return so no expected delivery date was given. Paying $25 for this BS. I could've driven it back to MI and at least had an adventure and know my package was delivered.

 – About 2 months ago.

Bank sent car loan via UPS next day from Oregon to California on Nov. 5. Nov. 6 it's in Fremont somewhere - tracking info says "On the Way, with a yellow warning sign under it and...

Bank sent car loan via UPS next day from Oregon to California on Nov. 5. Nov. 6 it's in Fremont somewhere - tracking info says "On the Way, with a yellow warning sign under it and "Delay".
Been that way for 10 days - WTF??? - I Guess UPS stands for Utter Piece of Shit delivery service...

 – About 2 months ago.

Have you all notice that all the federal outfits that supposed to monitor how delivery companies do their jobs, are all on the low key. It must be cheaper to bribe a few federal official than boost up...

Have you all notice that all the federal outfits that supposed to monitor how delivery companies do their jobs, are all on the low key. It must be cheaper to bribe a few federal official than boost up delivery systems!

 – About 2 months ago.

Ordered from Macy's. Sent via UPS Innovations. What?! Apparently that means they send a package from Ashland, VA up highway I-95, 200 miles to Bridgeport, NJ. A location that is 100 miles north of...

Ordered from Macy's. Sent via UPS Innovations. What?! Apparently that means they send a package from Ashland, VA up highway I-95, 200 miles to Bridgeport, NJ. A location that is 100 miles north of where the package is to be delivered. And oh by the way directly along the very same I-95 corridor!! They could have waved at me as they drove my package past my town and 100 miles north into NJ! What the hell is the point of that?? Are there no sort facilities closer? If they had called me I would have met the truck along the way. They could have thrown it to me without stopping. I'm kidding but still why are they so bad at there core business function???

 – About 2 months ago.

Order a Guitar sent via UPS. Pkg showed up damaged . Had to chase down driver who told me" I don't pack the truck not my fault. I got you , I'll note that pkg was damaged" Never done!...

Order a Guitar sent via UPS. Pkg showed up damaged . Had to chase down driver who told me" I don't pack the truck not my fault. I got you , I'll note that pkg was damaged" Never done! Told to return to local UPS store and note "Refused delivery" to return to sender at no chg. Local UPS store states" We can't do that as we're not really associated with UPS!" WHAT!!. Seller then sets up a pick-up by UPS at my Apt. for 11/13 AM. No show! I contact UPS call center for assistance. after 10 mins of Automated operator I'm connected to "Zucky" very difficult to understand her , she's in the Phillipines. Tells me UPS p/u scheduled for tomorrow 11/12. I state "Today is 11/12 and ask for a Manager". Hold for 5 mins and get transfered to "Mike" in Guatemala !?!?. Spend 15 mins explaining the B.S. that's going on. He puts me on hold 5 mins. Tells me he's contacted local UPS center and I will receive a call within 1 hour. NO CALL RECEIVED!! Add a Negative Google review and I receive a response about how sorry they are and to contact them through Facebook Messenger. OK, I do that. receive a response that a UPS Inspector will be at my Apt that day. UPS inspector NEVER showed up. Now they will not even respond to me, the recipient of a pkg, packed and sent by UPS, damaged by UPS and delivered by UPS. The attitude by UPS employees is basically tell the customer anything to get the issue out of their hands/off their desk and go home. NO ONE CARES ANYMORE!!!

 – About 2 months ago.

UPS are still sucking fat cock
...

UPS are still sucking fat cock

 – About 2 months ago.

Package said it get here yesterday... it's past noon and I'm still waiting on it. I hate this so much why can't they just be honest about when the heck the stuff will get here. ...

Package said it get here yesterday... it's past noon and I'm still waiting on it. I hate this so much why can't they just be honest about when the heck the stuff will get here.

 – About 2 months ago.

1 800 pick another carrier
...

1 800 pick another carrier

 – About 2 months ago.

UPS still sucks and will continue to do so,a big f%@k you too the dike running the show!!...

UPS still sucks and will continue to do so,a big f%@k you too the dike running the show!!

 – About 2 months ago.

11/9/2021 ups comes up my drive, I know because my dogs are outside and bark. I hear a honk and go outside in case the driver is afraid of dogs. He has pulled into my front yard to turn around even...

11/9/2021 ups comes up my drive, I know because my dogs are outside and bark. I hear a honk and go outside in case the driver is afraid of dogs. He has pulled into my front yard to turn around even though I have a circle drive. I said don't drive in my yard, make the circle. He said " I've got a package for you" and I said, I don't care, don't drive in my yard. He said "i'm not hurting anything" and "I don't have to deliver your package." I said whatever man. He sat in the drive about 15 minutes, drove to the road and sat for a few more.
11/10/2021 I check on delivery dates of a couple of AMAZON packages and they were unable to deliver an 6:11 pm today. I call UPS and get a recording say they monitor and record calls for customer service. After multiple attempts, I finally get someone who represents themselves as customer service. I put on the recording that I do not think they monitor calls for customer service because if they did, it would not be so bad.
This genius told me my packages are scheduled for delivery tomorrow. No explanation for the 6:11 pm today undeliverable notice.
I'll update the ups service on amazon although their service sucks just about as bad.

 – About 2 months ago.

f%@k ups. They don't train their drivers. Constantly have new ones that can never learn routes and people and places, don't pay them enough, offer incentives to the. For speed which means we...

f%@k ups. They don't train their drivers. Constantly have new ones that can never learn routes and people and places, don't pay them enough, offer incentives to the. For speed which means we get shitty service.

 – About 2 months ago.

UPS f%@kkng sucks so hard in Australia.

Their customer service numbers are all disconnected they're uncontactable.

All I want to do is pay a f%@king import fee...

UPS f%@kkng sucks so hard in Australia.

Their customer service numbers are all disconnected they're uncontactable.

All I want to do is pay a f%@king import fee

 – About 2 months ago.

UPS sucks!!!! They don't even know how to pick up a package!!! Just one simple thing!!!!
What's worse? They charges you for picking up packages!!!
Customer service??? Go to hell....

UPS sucks!!!! They don't even know how to pick up a package!!! Just one simple thing!!!!
What's worse? They charges you for picking up packages!!!
Customer service??? Go to hell.

 – About 2 months ago.

I was supposed to get my package this Saturday and it didn’t show up, so I checked tracking and it says shipping delay and now it’s giving me a delivery date of Friday only six days late. My...

I was supposed to get my package this Saturday and it didn’t show up, so I checked tracking and it says shipping delay and now it’s giving me a delivery date of Friday only six days late. My package was an hour from my house now there is no information about where it is.
So just like the name of the website UPS SUCKS they have joined the ranks of FedEx, we are all f%@ked if we need to ship anything or order anything neither of them can do overnight shipping anymore either……..Efffing Aholes

 – About 2 months ago.

I ordered an iPhone case and it was supposed to get here today at noon and it’s past noon. I hate UPS! ...

I ordered an iPhone case and it was supposed to get here today at noon and it’s past noon. I hate UPS!

 – About 3 months ago.

UPS sucks, bad customer service!!!!! They can never help with simple things. Thet can never deliver to the address they are asked to send to... They SUCK!!! They SUCK!!!! THEY SUCK!!!! I HATE...

UPS sucks, bad customer service!!!!! They can never help with simple things. Thet can never deliver to the address they are asked to send to... They SUCK!!! They SUCK!!!! THEY SUCK!!!! I HATE UPS!!!!!!!!!

 – About 3 months ago.

Been waiting on a pair of pants and shirt for over a week and I paid for the timely delivery!! This whole country is going down the drain at this point. >:( ...

Been waiting on a pair of pants and shirt for over a week and I paid for the timely delivery!! This whole country is going down the drain at this point. >:(

 – About 3 months ago.

UPS saying "no one here" and they don't even need a signature. They didn't want to open the door to the lobby is what happened. ...

UPS saying "no one here" and they don't even need a signature. They didn't want to open the door to the lobby is what happened.

 – About 3 months ago.

Ghosted the first delivery attempt and claimed they "attempted contact". Next business day I tracked the truck on the map. It came two blocks away from my house, then just drove back to their...

Ghosted the first delivery attempt and claimed they "attempted contact". Next business day I tracked the truck on the map. It came two blocks away from my house, then just drove back to their "Customer pickup center" and sat there for 4 hrs. No updates. No messages. UPS sucks.

 – About 3 months ago.

UPS can suck my dick...

UPS can suck my dick

 – About 3 months ago.

UPS can suck my dick...

UPS can suck my dick

 – About 3 months ago.

It is the poor business or shipper, sending out its goods, especially items that can spoil, that are feeling the brunt of this mess and delays all over the country. Most of these folks are not...

It is the poor business or shipper, sending out its goods, especially items that can spoil, that are feeling the brunt of this mess and delays all over the country. Most of these folks are not billionaires who can weather this storm. Too bad we fell back into relying so much on other countries for almost all of are goods (and services). We aren't going to get anything straightened out until the rightful political owners of this mess step up and get the ports open, the people working, and the country running and back on the path for smooth sailing. We are not a fan of UPS either, but all service industries are failing in this country... All. Ask yourself why? and be honest. We all need to step up.

 – About 3 months ago.

Ups sucks need I say more?...

Ups sucks need I say more?

 – About 3 months ago.

UPS SHOULD GO OUT OF BUSINESS THERE SYSTEM TRACKING IS OLD AND BS THEY SUCK ...

UPS SHOULD GO OUT OF BUSINESS THERE SYSTEM TRACKING IS OLD AND BS THEY SUCK

 – About 3 months ago.

I did not receive my package on time...looking at the tracking...it clearly was lost at a distribution center in MA. I had to point the problem out to them. When I asked them what they were going to...

I did not receive my package on time...looking at the tracking...it clearly was lost at a distribution center in MA. I had to point the problem out to them. When I asked them what they were going to do about it...they said I had to contact the shipper. SERIOUSLY.... Are they trying to make it my problem when it was theirs. Told them they were responsible to get the shipper to ship me a new package overnight. And that I would wait to see what happens. I also told them they needed to compensate me for the inconvenience. They said they didn't do that. I said that I would then tell everyone about the situation and post regularly about my negative experience. Maybe over time they will get the message.

 – About 3 months ago.

Agree. Their interface and ease of tracking is terrible . It’s so 15 years ago ...

Agree. Their interface and ease of tracking is terrible . It’s so 15 years ago

 – About 3 months ago.

When "overnight delivery" for a Friday means Monday -- joke company. Go FedEx whenever possible....

When "overnight delivery" for a Friday means Monday -- joke company. Go FedEx whenever possible.

 – About 3 months ago.

I was going to say that—of the delivery services we have available—UPS is the Ron Weasley of the group. After this last “lost item” experience, I’m downgrading them to Scabbers. ...

I was going to say that—of the delivery services we have available—UPS is the Ron Weasley of the group. After this last “lost item” experience, I’m downgrading them to Scabbers.

 – About 3 months ago.

Here I am again. f%@k you UPS, next day air and its 7pm with no delivery still. Suck my hairy balls you f%@ks!...

Here I am again. f%@k you UPS, next day air and its 7pm with no delivery still. Suck my hairy balls you f%@ks!

 – About 3 months ago.

@UPS ship the packages to wherever they want and refused to correct the mistakes they made.
I have been contacting UPS customer service for 4 days received 0 help. What I have been hearing from...

@UPS ship the packages to wherever they want and refused to correct the mistakes they made.
I have been contacting UPS customer service for 4 days received 0 help. What I have been hearing from them is sorry we cannot change. I feel sorry for their drivers carrying over 200lb packages deliver to wrong place and get returned to them. And I feel sorry for being a customer of UPS. They care 0 about their customer. @shopify support team tried their best to help me. But the dead end is UPS needs Shopify shipping account to change the shipper address but Shopify doesn’t have it.
#badcustomerservice #ups #upsman #upscargo

 – About 3 months ago.

My package was supposed to arrive at 7:00 p.m. after that time had expired they then notified me that my package would be delivered the next day. When I contacted them ( and it's a mystery how I...

My package was supposed to arrive at 7:00 p.m. after that time had expired they then notified me that my package would be delivered the next day. When I contacted them ( and it's a mystery how I got through because I can't get through again) they said the driver went home sick....?? So what about my package??? Someone was supposed to get back in contact with me last night LOL never happened and because they have beautifully created a phone system that will not let you talk to anyone Im still without my package! Unprofessional! Unacceptable! This company SUCKS! DON'T USE THEM!

 – About 3 months ago.

In around 2011, when iphone 4 is just out and some of you may remember it was difficult to get one; I had a customer back then from overseas and he bought one through his contract and during his visit...

In around 2011, when iphone 4 is just out and some of you may remember it was difficult to get one; I had a customer back then from overseas and he bought one through his contract and during his visit in Winnipeg MB, CA, he sent the brand new iphone 4 to his son, who was studying in US. Let me keep it short, some UPS stuff stole his iphone 4, the package didn't even leave the city.

I'm raising this up because I was humiliated by UPS again:

We shipped a parcel to an address shows in Edmonton, but UPS delivered it to Nisku, an amazon warehouse outside of Edmonton, bazarre. Second, after we made the claim, it takes UPS 13 days from Sept 13 to Sept 29 to deliver this package again, after almost two weeks when we had to refund to buyer because nothing was heard back from them, without any reasoning logic if they still should proceed, or notify the sender. And we are unaware of this until another 2 weeks after.

UPS showed their "goodwill" to settle this, rather a humilation for me, here I quote:

I am sorry if you have experienced an issue on this shipment. We really do understand your concern about this shipment that the shipper wanted an compensation for this shipment. We could only give you an adjustment that may apply to your future invoices on us, the amount is $18.60 CAD. There is no other way to reimburse the amount of the item since it was delivered to the correct address and the consignee received it. The other way is to create a return label to return the package back to the shipper.

haha, UPS, you sucks.

 – About 3 months ago.

Their phone virtual assistant is useless for any but the most basic functions. And unless you trick it, there's no way to get through to a live person. Amazing. ...

Their phone virtual assistant is useless for any but the most basic functions. And unless you trick it, there's no way to get through to a live person. Amazing.

 – About 3 months ago.

UPS has lost 4 packages for me in the last month. They never send notifications when they lose packages, but they do send notifications when they have a “mechanical failure.” Like a child…lying...

UPS has lost 4 packages for me in the last month. They never send notifications when they lose packages, but they do send notifications when they have a “mechanical failure.” Like a child…lying when they can’t face the truth.

 – About 3 months ago.

Is UPS hiring package thieves, or total f#cking morons? Retailer sent via UPS. UPS LOST the f#cking package.Retailer sends replacement.. with UPS again.Still sitting in ONTARIO, CA just like last...

Is UPS hiring package thieves, or total f#cking morons? Retailer sent via UPS. UPS LOST the f#cking package.Retailer sends replacement.. with UPS again.Still sitting in ONTARIO, CA just like last time, hasn't moved at all and it is supposed to be here in WA, delivered, tomorrow. I NEVER us UPS, why anybody chooses to is beyond me. I have never once had a smooth delivery with them.

 – About 3 months ago.

So it started off simple yeah, I forgot to put my apartment in because it happens sometimes, no harm no foul there. I try and correct my address, and that's when the problems start. When I went to...

So it started off simple yeah, I forgot to put my apartment in because it happens sometimes, no harm no foul there. I try and correct my address, and that's when the problems start. When I went to add in my apartment and click to submit it, it would put my apartment number twice no matter what I did, so I eventually gave in and just let it go, because being so naive I thought having it twice would at least make it so whoever drove would be able to find it.

I was wrong, so very wrong. It's two days later and it's prompting me to correct my address again, which is whatever you know, I guess human oversight can't process where it's obviously intended to go. So, in this new round of corrections, I go to click the correct address link again.

And it doesn't work. It brings me to a message saying my package is ineligible for this function. Which is very surprising as I have done it already, and it is *prompting* me to do it. So now I'm currently waiting on my email to support to be answered, which god knows how long that will take.

I'm just trying to get a wallet because my old one is raggedy. It's also pretty rich that they have the nerve to label their update "tried to contact receiver but no answer" when I have received no email or phone call about this.

 – About 3 months ago.

They never knock. Just silently place a sticker on the door.
Saying sorry we missed you.
Then you have to pay to get them to leave a package at a customer service location that has...

They never knock. Just silently place a sticker on the door.
Saying sorry we missed you.
Then you have to pay to get them to leave a package at a customer service location that has limited hours. Especially if it is something you have to sign for.
Calling customer service is a joke as the phone reps do not care at all.

 – About 3 months ago.

I think I know why brown is ups color it represents their shitty service. Will be moving all business to the orange and purple.

Delivery windows mean nothing
Charge to pick up...

I think I know why brown is ups color it represents their shitty service. Will be moving all business to the orange and purple.

Delivery windows mean nothing
Charge to pick up packages at an inconvenient delivery center.
Good luck getting to speak to customer service. When you do they know less than you and are able to provide no assistance

 – About 3 months ago.

I am very amused to see a special website for UPS bad services !
Seems it’s the same all around the World (same for UPS Singapore & Germany) as for account opening setting & shipment creation...

I am very amused to see a special website for UPS bad services !
Seems it’s the same all around the World (same for UPS Singapore & Germany) as for account opening setting & shipment creation but mostly for Customer Service. As not yet delivered after 6 weeks instead of 4 days, I will keep it for later.
Keep the faith ????

 – About 3 months ago.

OMG! The UPS website should be changed to U-POS. Have you set up a new UPS account lately? It is so convoluted and NOT user friendly. We set up an account a couple months ago and thought we were...

OMG! The UPS website should be changed to U-POS. Have you set up a new UPS account lately? It is so convoluted and NOT user friendly. We set up an account a couple months ago and thought we were good to go with Automatic Payments, email notifications and everything. NOPE!!! Payment is past due now as they apparently mailed an invoice that we never received. You need to go to billing.ups to set up auto-payment...WTH? We didn't get a single email notification that we had a past-due bill. We entered our credit card info to set up the account, but they can't just simply charge the effin credit card? Jeezus!
The individuals responsible for creating the Magnificent Royal Cluster-effed UPS-website need to go back to playing in mud puddles at recess.
If you would like your stress level to go to the moon and increase your level of frustration to ruin your entire day, then set up your UPS/U-POS account today! WARNING: you may have to go to anger management therapy afterwards.

 – About 3 months ago.

When you call them it just connects you to a robot that can only do the same things you can do through their website. Obviously, if their website offered the necessary info, I wouldn't be calling....

When you call them it just connects you to a robot that can only do the same things you can do through their website. Obviously, if their website offered the necessary info, I wouldn't be calling. There is nothing that can drive a person more quickly into a rage than having to talk to one of these moronic phone tree robots, and then being hung up on by it. What a garbage POS way to treat your customers.

 – About 3 months ago.

Why do we have to wait for a failed delivery before rerouting or having it held at a center?? Additionally, I paid an INSANE customs fee online and when they *did* attempt delivery, they left a notice...

Why do we have to wait for a failed delivery before rerouting or having it held at a center?? Additionally, I paid an INSANE customs fee online and when they *did* attempt delivery, they left a notice (without knocking, mind you) that said I still owed the custom fee! Literally the amount I already paid online. I hate ups. Never a good experience. Ever

 – About 3 months ago.

when I missed my package with fedex, I can go to fedex center for pickup; when I missed my package with ups, I have to pay $7.99 fee in order to pick my package in ups center. UPS SUCKS!!!!!!!!!!!!!!!...

when I missed my package with fedex, I can go to fedex center for pickup; when I missed my package with ups, I have to pay $7.99 fee in order to pick my package in ups center. UPS SUCKS!!!!!!!!!!!!!!!

 – About 3 months ago.

UPS is the only delivery service that can’t seem to manage to get a package to my door. Amazon, USPS, and FedEx seem to get orders to my door with no problems but never UPS. The reason UPS never...

UPS is the only delivery service that can’t seem to manage to get a package to my door. Amazon, USPS, and FedEx seem to get orders to my door with no problems but never UPS. The reason UPS never delivers packages is because the driver doesn’t even try. Those delivery drivers probably already have the notice filled out to tape on the door - no need to knock or ring the bell.
I mean the delivery notice is a scribble with no information. There is a line through a box informing you to go get your delivery yourself. It is located at some secret access point. Have fun figuring it out. Maybe UPS will even deliver your package to an access point in a neighboring city just to keep it fresh.
I am going to stop shopping at Macy’s because of UPS. It is a crappy company with a useless website, a useless app, and useless customer service.

 – About 3 months ago.

Terrible app! UPS always delivers to an access but never provides the information on where that access point is located. I don’t think UPS actually makes a delivery attempt. The driver probably...

Terrible app! UPS always delivers to an access but never provides the information on where that access point is located. I don’t think UPS actually makes a delivery attempt. The driver probably just waves while blowing past the house to dump the package at an unknown access point that you have to locate with telepathy or radar or scavenger hunt. Customer service is incompetent! UPS is the example of sucks in the dictionary. They BLOW!!

 – About 3 months ago.

If you notice, it's all of the east and north west in the US that sucks the most. 2 days just to get a package on the road out of MD. Here in the mid west it's not as bad. But yes they suck...

If you notice, it's all of the east and north west in the US that sucks the most. 2 days just to get a package on the road out of MD. Here in the mid west it's not as bad. But yes they suck everywhere.

 – About 3 months ago.

UPS definitely SUCKS! No organization, no coordination, just bad management from top to bottom! They charge so much to deliver each package because they are going to lose it and only going to pay if...

UPS definitely SUCKS! No organization, no coordination, just bad management from top to bottom! They charge so much to deliver each package because they are going to lose it and only going to pay if you paid for insurance! Either way they make money!

 – About 3 months ago.

"Uncontrollable events have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates."

I am 100% certain...

"Uncontrollable events have delayed delivery. We are adjusting delivery plans as quickly as possible. Please check back on the next business day for updates."

I am 100% certain those events were at one point controllable. Shit happens, but this is your standard now.

 – About 3 months ago.

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 – About 3 months ago.

There is no longer a way to speak with a human at UPS. Their new phone attendant refusedsto allow it. Unbelievable. ...

There is no longer a way to speak with a human at UPS. Their new phone attendant refusedsto allow it. Unbelievable.

 – About 3 months ago.

Do we have any lawyers reading? I think it’s time people filed a class action lawsuit against UPS for all their extortion customs fees and damage/lost goods, how are they allowed to continue...

Do we have any lawyers reading? I think it’s time people filed a class action lawsuit against UPS for all their extortion customs fees and damage/lost goods, how are they allowed to continue operating like they do? It is straight criminal in eyes…there has to be SOMETHING that can be done to reign in this horse shit company gone rogue…

 – About 3 months ago.

I would say the thing that will affect your deliveries most is having an assigned driver that works your area day after day or not. If you have a route that is getting shuffled between drivers you...

I would say the thing that will affect your deliveries most is having an assigned driver that works your area day after day or not. If you have a route that is getting shuffled between drivers you will get inconsistency (like where the package was left), you will get someone that doesn't have the knowledge if you have a difficult to find or unusually number house or apartment. That would be the number one issue that will affect you. If you have a good driver make sure that they know you appreciate them (and never want them to leave). We do try to do the best for you (and get home in less than 10 hours).

 – About 3 months ago.

Ordered a trash can from Amazon. UPS said it would arrive within a week. First they said it was 'delayed', next thing you know the package is "lost" and never left Tennessee according...

Ordered a trash can from Amazon. UPS said it would arrive within a week. First they said it was 'delayed', next thing you know the package is "lost" and never left Tennessee according to the website which is already shady to begin with. I had to order ANOTHER one after getting my refund back, and that one took forever to arrive as well.

Flash forward to today, I was supposed to receive an expensive package (with signature) within "2-3 working days". A week has gone by but still no package. And the website says "check back tomorrow for updated shipping information". It's been f%@king days of checking. I am so sick of UPS. I need them to go out of business expeditiously, they are a waste of time! Plus their workers don't know how to read... one of them delivered a neighbor's heavy package to my door that I carried inside before I read the address. The UPS worker came back after realizing the mistake but wtf? The address looked nothing like mine either, smh!

 – About 3 months ago.

*tracks package online, enrolls in text message alerts.
Few hours later recieves alert shipment void, freaking out calls seller and UPS, UPS says no your package is on the way and will be there...

*tracks package online, enrolls in text message alerts.
Few hours later recieves alert shipment void, freaking out calls seller and UPS, UPS says no your package is on the way and will be there in a few hours.
Next day still not here and "UPS is closed on weekends" called hotline and it wouldnt connect me to a representative and hung up on me. Its like they know they suck.

 – About 3 months ago.

UPS
Outdated management runs this place to the ground,go back to selling lumber at home depot "Dike Tome" ...

UPS
Outdated management runs this place to the ground,go back to selling lumber at home depot "Dike Tome"

 – About 3 months ago.

The worst! Package sent 3 day select from NY to CA. Arrived in CA 1 day after sent, 2 days early. Sat in facility. Delivery day, out for delivery, waiting all day because sig required. Now almost 7pm....

The worst! Package sent 3 day select from NY to CA. Arrived in CA 1 day after sent, 2 days early. Sat in facility. Delivery day, out for delivery, waiting all day because sig required. Now almost 7pm. If they don't show up today I'll be waiting every day because signature unless I can get the sender to change that. Incredible how bad they've become.

 – About 3 months ago.

I WANNA BE FIRST

UPS delivered my iPhone 13 on Monday, December 26th.

MY CHRISTMAS IS RUINED!!!!!...

I WANNA BE FIRST

UPS delivered my iPhone 13 on Monday, December 26th.

MY CHRISTMAS IS RUINED!!!!!

 – About 3 months ago.

Hey everyone, Happy Friday.

Will UPS show up today??? Who knows, roll those dice! ...

Hey everyone, Happy Friday.

Will UPS show up today??? Who knows, roll those dice!

 – About 3 months ago.

Ups need to shut down completely everything services website app delivery all trash. No point of having a company like this continuing to operate ...

Ups need to shut down completely everything services website app delivery all trash. No point of having a company like this continuing to operate

 – About 3 months ago.

Don't you think the media is being OVER-sympathic, about the UPS issue, that occurred in Santee, Ca.
UPS did a hit-and-run against me,multiple years+ago, as the delivery van never stopped....

Don't you think the media is being OVER-sympathic, about the UPS issue, that occurred in Santee, Ca.
UPS did a hit-and-run against me,multiple years+ago, as the delivery van never stopped. AS I DID NOT HAVE the shelling of a car, in this incident to protect me, during the sideswiping.
UPS never apologized to me.

Is the tv media getting endorsed special UPS service, for this overly prioritized coverage?

 – About 3 months ago.

UPS SUCKS because they are always behind schedule, make you wait around ALL DAY for a package that is at least 5 hours behind, and then to top it all off, act like complete jerks when making the...

UPS SUCKS because they are always behind schedule, make you wait around ALL DAY for a package that is at least 5 hours behind, and then to top it all off, act like complete jerks when making the GOTDAMN delivery!
God that felt good.

 – About 3 months ago.

Absolutely inexcusable delivery service. Tracking and delivery info has become worthless. Every shipment is late. Last several packages showed “Out for delivery” early in the am, then after...

Absolutely inexcusable delivery service. Tracking and delivery info has become worthless. Every shipment is late. Last several packages showed “Out for delivery” early in the am, then after waiting all day tracking updates to “Scheduled for tomorrow,” and the whole thing repeats the next day. Package eventually arrives 2-3 days after promised. Horrible service.

 – About 3 months ago.

they will keep changing the damn delivery date until they’re blue in the face. it was changed once after it didn’t arrive the 11th and now it’s saying it’s coming the 15th when it’s already...

they will keep changing the damn delivery date until they’re blue in the face. it was changed once after it didn’t arrive the 11th and now it’s saying it’s coming the 15th when it’s already here. ups is in their flop era.

 – About 3 months ago.

their tracking sucks so bad. fedex eats ups up any day....

their tracking sucks so bad. fedex eats ups up any day.

 – About 3 months ago.

Ups sucks!! Right on the address is “on the porch please” no they left it outside in the weather then said they delivered it to the door. Lier I’m done!...

Ups sucks!! Right on the address is “on the porch please” no they left it outside in the weather then said they delivered it to the door. Lier I’m done!

 – About 3 months ago.

All I want is to talk to a real human being and not be hung up on by the automated 800 number. It's impossible for me to get my issue resolved with them and the package it is about was expensive...

All I want is to talk to a real human being and not be hung up on by the automated 800 number. It's impossible for me to get my issue resolved with them and the package it is about was expensive too.

 – About 3 months ago.

Be glad you didn't ship Fedex right now UPS is a shining star against FedEX. ...

Be glad you didn't ship Fedex right now UPS is a shining star against FedEX.

 – About 3 months ago.

Sent a package to China from USA and it has been stuck for two weeks in China at the UPS warehouse. Online it shows UPS has "initiated contact with sender", DUH, that would be me and no one...

Sent a package to China from USA and it has been stuck for two weeks in China at the UPS warehouse. Online it shows UPS has "initiated contact with sender", DUH, that would be me and no one from UPS has been in contact with me. I have been on hold and cut off three times trying to get some idiot that works for this third world company and just got disconnected again. I will ship DHL next time!

 – About 3 months ago.

"UPS will be in your area and will deliver your package a day early."

It was SUPPOSED to be here last week, chucklef%@ks....

"UPS will be in your area and will deliver your package a day early."

It was SUPPOSED to be here last week, chucklef%@ks.

 – About 3 months ago.

I was expecting two packages today. Once was delivered, other one was returned back for no reason, they f%@king didn't bother to ring the bell at all and left no note n the mail box. I was at home...

I was expecting two packages today. Once was delivered, other one was returned back for no reason, they f%@king didn't bother to ring the bell at all and left no note n the mail box. I was at home all the time. And address couldn't be wrong because other package was delivered just fine. Fk UPS

 – About 3 months ago.

My package is expected to be 10 days late...

My package is expected to be 10 days late

 – About 3 months ago.

If there are UPS desk jockeys reading this...alcohol delivery...stop wasting your driver's time and just let me redirect to UPS pick up point from day one without a shakedown (I'm not paying...

If there are UPS desk jockeys reading this...alcohol delivery...stop wasting your driver's time and just let me redirect to UPS pick up point from day one without a shakedown (I'm not paying an additional 7 bucks every time for something you're going to do in three days anyway). Drivers have to come three days in a row, knock on my door, wait and leave because no one is home (PEOPLE WORK). Or just allow alcohol shipping directly to UPS access points and pick up with valid ID with address. Imagine living in the country and having your UPS guy zip down the country road in the winter every day for three days straight. Cut the f%@kin waste of man hours and gas.

 – About 3 months ago.

OMG. The website is a goddamn MESS. Whoever is responsible for the IA and UX should be FIRED!!! None of the instructions actually help you complete a task for MyChoice. Hire me! Let me fix this...

OMG. The website is a goddamn MESS. Whoever is responsible for the IA and UX should be FIRED!!! None of the instructions actually help you complete a task for MyChoice. Hire me! Let me fix this absolute bullshit so I can solve headaches for the thousands of people going through this.

 – About 3 months ago.

Littlerly sent a letter from Austin to Dallas. 1 day ground
It's now 4 days late and in Californa. Wow do they suck....

Littlerly sent a letter from Austin to Dallas. 1 day ground
It's now 4 days late and in Californa. Wow do they suck.

 – About 3 months ago.

So you can just change delivery dates?

Even though it's in town AGAIN, and ready to be delivered AGAIN, you just change the delivery date until NEXT WEEK.

Well if this is...

So you can just change delivery dates?

Even though it's in town AGAIN, and ready to be delivered AGAIN, you just change the delivery date until NEXT WEEK.

Well if this is like last time, I'll have to order ANOTHER because you f%@ked up the one thing your company does.

 – About 3 months ago.

My package was on the truck to be delivered on Friday. It wasn't delivered and I can't get it until Monday. UPS's automatic phone system is no help and completely useless. After 5...

My package was on the truck to be delivered on Friday. It wasn't delivered and I can't get it until Monday. UPS's automatic phone system is no help and completely useless. After 5 calls, I finally got an agent and she was completely apathetic and basically said I was wasting her time. I will not use UPS in the future. If i order something and they only offer UPS; I will cancel my order and buy form another vendor. First time is an accident, second time is a coincidence, but three times is poor service. UPS is not interested in improving it's product or service. What can Brown do for you? Not very much.

 – About 3 months ago.

They just pretend they try to deliver the package but the customer is not available, I am at home right now. They just lied and try to blame the custoner. ...

They just pretend they try to deliver the package but the customer is not available, I am at home right now. They just lied and try to blame the custoner.

 – About 3 months ago.

The last THREE things I have ordered (2 from Amazon which forces me to use UPS) have been late/lost. The first item said attempted delivery September 29, which is BS. Then, "available for pickup...

The last THREE things I have ordered (2 from Amazon which forces me to use UPS) have been late/lost. The first item said attempted delivery September 29, which is BS. Then, "available for pickup at carrier location". But they give me no information on WHERE THAT IS. I call the closest UPS store to me, its 45 minutes away. They give me the number for the distribution center, but tell me they have weird hours, maybe like 930-1030 and 3p-7p. Well the past two days I have been calling and it just continuously rings until I get a Verizon message saying the caller is temporarily unavailable.
The second package was at first said to be lost for good and Amazon even began to send me replacement items and then suddenly, oh no, we found them and we are sending them your way! just kidding. the past two days they said DELAYED due to severe weather. Just say that its staffing shortages. Because today was the nicest day in weeks.
The third package is my new iPhone. Delayed today due to mysterious invisible severe weather on this sunny day.
Just say that you aren't paying your employees enough to incentivize them into doing their job correctly. Just say there's noone to answer the phone. Just educate your store employees so they can properly direct customers in the right direction and help them solve their problems. This is really sad...what can brown do for you? NOTHING IT SEEMS

 – About 3 months ago.

I hate ups. They are a no functioning company. They cannot do the job they set out for themselves. I chose an"access point" to pick up my delivery because ups was incapable of doing its job. I...

I hate ups. They are a no functioning company. They cannot do the job they set out for themselves. I chose an"access point" to pick up my delivery because ups was incapable of doing its job. I have to do it. But this is not bad enough. Ups forgets my access point and delivers to an address they cannot figure how to deliver to. I have to stand on the sidewalk hours waiting for the idiot to arrive on the day on the email ups sent. All day no idiot driver. How many days off from work am I supposed to take off because ups can't do their job? I am losing $100s for a $20 order. Ups wants to charge me $20 extra to switch back to access point, buy I never changed it to begin with. They changed it and want to charge a fee for their error. Ups is a company that should not exist. Their existence is obstructing the mail from being delivered.

 – About 3 months ago.

Sent to UPS:

Your website is a disgrace. Please pass these comments on to management. Thank You.

1. You can't track a package on your website without clicking on a...

Sent to UPS:

Your website is a disgrace. Please pass these comments on to management. Thank You.

1. You can't track a package on your website without clicking on a button. The tracking box should be on the home page because the majority of visitors are there for that reason.

2. Tracking results can no longer be shared or saved because the URL no longer includes the tracking number.

3. The tracking results no longer show details of every scan. The tracking is censored.

 – About 3 months ago.

UPS sucks because:

1. You can track a package on their website without clicking on a button. The tracking box should be on the home page because the majority of visitors are there for...

UPS sucks because:

1. You can track a package on their website without clicking on a button. The tracking box should be on the home page because the majority of visitors are there for that reason.

2. Tracking results can no longer be shared or saved because the URL no longer includes the tracking number.

 – About 3 months ago.

By far the least capable logistics company. They always seem to f%@k something up and charge triple what everyone else does while doing it.
Can't stress enough what an absolute garbage...

By far the least capable logistics company. They always seem to f%@k something up and charge triple what everyone else does while doing it.
Can't stress enough what an absolute garbage company this is.

 – About 3 months ago.

ugh!!! any other curriers always delivery well in my home. it just can be throw in gate
because it is private property but only ups always leave message that cant delivered or attempt. so i...

ugh!!! any other curriers always delivery well in my home. it just can be throw in gate
because it is private property but only ups always leave message that cant delivered or attempt. so i still live in address i order but i couldnt get my package and my package is going to sender now

 – About 4 months ago.

UPS doesn't keep a history of my shipments for me to track? After I create a shipping label, there is no way to find the tracking number other than the label itself? No "shipping history"...

UPS doesn't keep a history of my shipments for me to track? After I create a shipping label, there is no way to find the tracking number other than the label itself? No "shipping history" option for me to check on my previous shipments, reprint the label, or track current shipments? Can this company get anything right?

 – About 4 months ago.

Ridiculous COD fees that cost more than the item itself! I won't be buying from the USA anymore, especially if its being send VIA UPS. Why don't we see this with other carriers? Because UPS...

Ridiculous COD fees that cost more than the item itself! I won't be buying from the USA anymore, especially if its being send VIA UPS. Why don't we see this with other carriers? Because UPS Sucks!

 – About 4 months ago.

Parcel sent from Scotland to Germany. Waiting 1 month now and still not delivered. Poor communication from UPS. Never going to use them again....

Parcel sent from Scotland to Germany. Waiting 1 month now and still not delivered. Poor communication from UPS. Never going to use them again.

 – About 4 months ago.

Worst reliever company out there. My package has been in same place due to mechanical failure for. Week now . DONT USE ...

Worst reliever company out there. My package has been in same place due to mechanical failure for. Week now . DONT USE

 – About 4 months ago.

Lazy driver on a friday afternoon didn't even knock for a signature required package. His laziness means i can't get the package until Monday evening probably Tuesday morning because now...

Lazy driver on a friday afternoon didn't even knock for a signature required package. His laziness means i can't get the package until Monday evening probably Tuesday morning because now it's going to the local UPS store.

I got transferred to 3 different customer service people (after I got through their Shit-tastic automated phone system, which is useless). At that point I knew they were just passing the hot potato. I then talked to a "manager" who wasn't actually listening to my request until i said calmly. "why aren't you listening to me?"
In the end none of them could do anything. The world isn't ending, but I'm done with UPS. I will pay overnight shipping from Fedex before I ever use UPS again.

 – About 4 months ago.

I ordered the new iPhone 13 was supposed to be two day shipping UPS delivers the item 5 days later and delivers it to an apartment complex down the street from my house luckily the person who got it...

I ordered the new iPhone 13 was supposed to be two day shipping UPS delivers the item 5 days later and delivers it to an apartment complex down the street from my house luckily the person who got it was a good hearted person and came to my door to deliver my package but they opened it. Like how do you deliver a package to the wrong address down the street??? I also ordered another item August 9 and it’s been about 28 days and I still have not received it it’s been sitting at the UPS facility for two weeks in Kentucky I called the UPS and all they told me to do was contact the shipper but UPS has my package not the shipper the problem should be on you guys UPS not the shipper. I will never use ups again.

 – About 4 months ago.

Paid 64$ for shipping a bunch of capacitors to Norway.

Stuck in customs until I pay VAT, but I am not getting an invoice to pay the VAT.

Kafka would be proud. ...

Paid 64$ for shipping a bunch of capacitors to Norway.

Stuck in customs until I pay VAT, but I am not getting an invoice to pay the VAT.

Kafka would be proud.

 – About 4 months ago.

Pre-ordered iPhone. Shipped on Sep 22, on Sep 24 it said "out for delivery". End of day Sep 24 it was suddenly 1,500 miles away. 27 Sep it said out for delivery again. Then said it could...

Pre-ordered iPhone. Shipped on Sep 22, on Sep 24 it said "out for delivery". End of day Sep 24 it was suddenly 1,500 miles away. 27 Sep it said out for delivery again. Then said it could not be delivered because nobody home. I live in an apartment building with a 24 hour doorman. UPS never came. Asked them to hold it at the station. Every day they've told me it's at the station, and every day I go there and they say it's not there; check back tomorrow. Phone is sold out until November. It's clear to me that a driver stole it on the 24th, but T-Mobile can only see that it's "waiting for me at the station".

 – About 4 months ago.

Don't feel so bad guys, they lost a Les Paul I bought on ebay. Yup, made in the USA Gibson Les Paul. They lost it and never planned on telling me they lost it. I had to call over and over again...

Don't feel so bad guys, they lost a Les Paul I bought on ebay. Yup, made in the USA Gibson Les Paul. They lost it and never planned on telling me they lost it. I had to call over and over again before I finally got to speak to a rep, and all the rep said was to file a claim. This company is NOTHING BUT PROBLEMS!!!!

 – About 4 months ago.

UPS has been terrible for delivering. They come later than expected and always seem to damage the packages. Amazon delivery is so so much better. I do like the UPS Store but I understand that is a...

UPS has been terrible for delivering. They come later than expected and always seem to damage the packages. Amazon delivery is so so much better. I do like the UPS Store but I understand that is a separate company.

 – About 4 months ago.

UPS has attempted delivery twice, both times delivery failed because "incorrect address". Address is correct. They have now had package (perishible item, no less) and after calling customer...

UPS has attempted delivery twice, both times delivery failed because "incorrect address". Address is correct. They have now had package (perishible item, no less) and after calling customer service (they looked up address on google maps ans sent screen shot to driver, Ikid you not...) first thing this morning, they state another attempt will be made tomorrow. WTF. Honestly, I am going to stop using merchants who don't offer USPS as an option.

 – About 4 months ago.

UPS just randomly added an extra week to my delivery date for my new iPad Pro. While I would have just gone to a store and grabbed it had I known it would take 2 weeks. Worst part is upon checkout,...

UPS just randomly added an extra week to my delivery date for my new iPad Pro. While I would have just gone to a store and grabbed it had I known it would take 2 weeks. Worst part is upon checkout, the arrival date was 4 days away. Granted they were kind enough to update the tracking info to tell me it'll take an extra week now, but that merely helps. Get your shit together UPS!!! My experiences with you have made the decision to never use you again by choice pretty freaking easy.

 – About 4 months ago.

UPS lost my pack with my cancer medication and I can’t get anyone from customer support to talk to me. They keep hanging up. They don’t answer emails.
They f%@king suck!
I will let...

UPS lost my pack with my cancer medication and I can’t get anyone from customer support to talk to me. They keep hanging up. They don’t answer emails.
They f%@king suck!
I will let everyone know- don’t use ups!

 – About 4 months ago.

They are the worst courier company in the world ... I have been waiting weeks for a delivery from Belgium to UK. I thought I'd use UPS as they are a large American company and I wrongly assumed...

They are the worst courier company in the world ... I have been waiting weeks for a delivery from Belgium to UK. I thought I'd use UPS as they are a large American company and I wrongly assumed that the service would be excellent. I often see their vehicles and smart drivers and assumed they were a professional outfit. They are anything but.... I have called them multiple times. They are a bag of shite and I will never use these amerteurs again!!!!

 – About 4 months ago.

Ordered an Apple Watch from Apple Store. It shipped via UPS 3+ weeks ago and still no watch. Only an update that there’s an unexpected delay and no further details. UPS virtual assistant message...

Ordered an Apple Watch from Apple Store. It shipped via UPS 3+ weeks ago and still no watch. Only an update that there’s an unexpected delay and no further details. UPS virtual assistant message literally said don’t bother calling a representative because they have no further info on my delayed shipment. That’s classy customer service right there.

Apple confirmed today that UPS declared it lost. Best part? The watch I want is no longer available. Thanks, UPS. What can Brown not do for Brown. - J, Brown

 – About 4 months ago.

UPS "lost" my $500 package in chicago and now have no idea where it was :) for all I know someone from their team stole it. Nobody gives me any information and UPS has hung up on me 3 times...

UPS "lost" my $500 package in chicago and now have no idea where it was :) for all I know someone from their team stole it. Nobody gives me any information and UPS has hung up on me 3 times now. If I would of known I would of driven to the seller and picked up my package thats 8 hours away.

 – About 4 months ago.

Iphone 13 pro max was delivered 4 days late. Finally got delivered without my signature. Rang the doorbell and bolted out of there. The packaging and iphone box was squashed as if a truck ran over...

Iphone 13 pro max was delivered 4 days late. Finally got delivered without my signature. Rang the doorbell and bolted out of there. The packaging and iphone box was squashed as if a truck ran over it!!. I sent the phone back to Verizon. We'll see how that goes. UPS sucks!

 – About 4 months ago.

Never seen a worst work ethic than this company.
The deliverer comes to your home, put a paper and leaves. He doesn't knock, doesn't use the doorbell.
You take a day off to get...

Never seen a worst work ethic than this company.
The deliverer comes to your home, put a paper and leaves. He doesn't knock, doesn't use the doorbell.
You take a day off to get your stuff and they just tell you they will comeback the next day.
And they don't give a damn

 – About 4 months ago.

This f%@king company lost my wife’s wedding set. Hoping these bastards will pay up....

This f%@king company lost my wife’s wedding set. Hoping these bastards will pay up.

 – About 4 months ago.

On Oct. 1st the USPS mail is slowing delivery. They're doing it for #1. increase revenues & #2. have enough staff, employees and equipment to better serve our communities.

You think...

On Oct. 1st the USPS mail is slowing delivery. They're doing it for #1. increase revenues & #2. have enough staff, employees and equipment to better serve our communities.

You think UPS & FEDEX will slow their deliveries too? Maybe your house only gets delivered on Monday & Thursday?

 – About 4 months ago.

FEDEX AND USPS! They get a package one day and send it out immediately. UPS takes 2 f%@king days. The day they received it and a whole day sitting with a thumb up their ass then send it out for...

FEDEX AND USPS! They get a package one day and send it out immediately. UPS takes 2 f%@king days. The day they received it and a whole day sitting with a thumb up their ass then send it out for delivery the next. That’s why it smells like shit when I receive it!!????

 – About 4 months ago.

UPS SUCK F-en BALLS! They receive my package one day in my city and take 24hrs to deliver it! I wish there was a way to just call them and get my package myself. That would save them time and money...

UPS SUCK F-en BALLS! They receive my package one day in my city and take 24hrs to deliver it! I wish there was a way to just call them and get my package myself. That would save them time and money even for me but their customer service is non existent as you get a f%@king automated system.

 – About 4 months ago.

Tracking doesn't even show up on something I ordered over a week ago. These idiots can't even scan a damned box. All I see is "Come back tomorrow for a delivery date" when the item was...

Tracking doesn't even show up on something I ordered over a week ago. These idiots can't even scan a damned box. All I see is "Come back tomorrow for a delivery date" when the item was supposed to be delivered 4 days ago. Thank you UPS for being such shit.

 – About 4 months ago.

I pre ordered iPhone and waited all day for delivery today....got a post it sticker but no phone.....UPS SUCKS.......more drug testing is need .....the delivery staff has to be stoned or really really...

I pre ordered iPhone and waited all day for delivery today....got a post it sticker but no phone.....UPS SUCKS.......more drug testing is need .....the delivery staff has to be stoned or really really stupid

 – About 4 months ago.

Was waiting for PS5 delivery for all day; even had a huge poster attached to the door with my phone number. But the driver just marked the delivery as missed, didn't even put the "We missed...

Was waiting for PS5 delivery for all day; even had a huge poster attached to the door with my phone number. But the driver just marked the delivery as missed, didn't even put the "We missed you" sticker, and moved the delivery to a UPS dropoff location that is now postponed to Monday. Pathetic customer service! I would choose Amazon delivery over UPS at any time now. At least Amazon thinks about customer satisfaction.

 – About 4 months ago.

Tracking shows UPS is attempting delivery in a town 12 miles away from where I live. The driver lied and said my address was incomplete. Calling customer service was a waste of time. I verified my...

Tracking shows UPS is attempting delivery in a town 12 miles away from where I live. The driver lied and said my address was incomplete. Calling customer service was a waste of time. I verified my address which they have is complete - house number, street, city, zip. But none of that matters if they're looking 12 miles away in another town!! SO now I have to wait around all day saturday for them to "attempt" delivery again. Maybe this time they'll choose another town at random. Amazon won't refund my money until these brown clowns are given more opportunities to fail. SO I must wait.

 – About 4 months ago.

These morons lost my iPhone 13 in PA and didn't say shit for three days. Now on the delivery day they decide to tell me there were "rerouting issues" and to check back tomorrow for a...

These morons lost my iPhone 13 in PA and didn't say shit for three days. Now on the delivery day they decide to tell me there were "rerouting issues" and to check back tomorrow for a delivery date. I'm sure they'll attempt to deliver this on Sunday when I'm not home (we're out of town starting this afternoon). UPS has screwed up the majority of my orders the past two years. I avoid them like the plague. Unfortunately, I'm forced to use them when other companies use them. SCREW YOU UPS.

 – About 4 months ago.

Not just a cr*p service in the US. Here in Belgium, I gave UPS a simple envelope of documents to deliver to the island of Guernsey (a semi-independent part of the United Kingdom). That was three weeks...

Not just a cr*p service in the US. Here in Belgium, I gave UPS a simple envelope of documents to deliver to the island of Guernsey (a semi-independent part of the United Kingdom). That was three weeks ago and it still has not been delivered. Found out today that the UPS guy who collected the envelope in Brussels did not charge us the correct fee for delivery outside the European Union, but for three weeks nobody in UPS bothered to inform us.

 – About 4 months ago.

Sent a guitar in a SKB molded flight case (The kind bands use for their equipment on planes, etc.) and bubble wrap outside the case. UPS managed to deliver it with a hole in the case that also damaged...

Sent a guitar in a SKB molded flight case (The kind bands use for their equipment on planes, etc.) and bubble wrap outside the case. UPS managed to deliver it with a hole in the case that also damaged the guitar. They won’t even refund shipping and now I have to pay to have the guitar shipped back too. Ridiculous.

 – About 4 months ago.

I ordered work boots that I absolutely need to sustain life. I figured I would get a blender too in order to pair the shipping. My blender showed as having been delivered to my house yesterday at 4pm...

I ordered work boots that I absolutely need to sustain life. I figured I would get a blender too in order to pair the shipping. My blender showed as having been delivered to my house yesterday at 4pm and my boots an hour and a half later, which is strange because I was home all day and never heard nor saw the brown truck that goes throughout my neighborhood every day. He drove through today, still nothing. I filed a complaint with ups online (it’s the only way to do it as they have no actual customer service). My complaint was denied, no reason given, nobody to talk to.
I’m poor. I research my purchases and make decisions based on my needs/income.
f%@k you UPS. f%@k you Amazon for using them. f%@k you both for conspiring to f%@k me. I will get my money back one way or another.

 – About 4 months ago.

My package has been pushed back 3 days and expected to be delivered by 7pm today… Still no word and has been “Out For Delivery” for over 24 hours. I don’t know what kind of sick game this is,...

My package has been pushed back 3 days and expected to be delivered by 7pm today… Still no word and has been “Out For Delivery” for over 24 hours. I don’t know what kind of sick game this is, but if there is ever an option, don’t do UPS!!!

 – About 4 months ago.

UPS lost my package and I'm out $200 because they marked it as delivered. f%@k San Diego UPS...

UPS lost my package and I'm out $200 because they marked it as delivered. f%@k San Diego UPS

 – About 4 months ago.

sortation issue anyone? been 2 weeks sitting on the same package from UPS, while FedEx and USPS are delivering without an issue....

sortation issue anyone? been 2 weeks sitting on the same package from UPS, while FedEx and USPS are delivering without an issue.

 – About 4 months ago.

Package marked as delivered, but was not delivered to my house. Second time this has happened with UPS this year. The first time it happened we had to have a replacement sent using USPS. Will...

Package marked as delivered, but was not delivered to my house. Second time this has happened with UPS this year. The first time it happened we had to have a replacement sent using USPS. Will likely have to do this same again. We get packages delivered throughout the week from various carriers, never any issue: only with UPS.

 – About 4 months ago.

UGH I've only received two parcels from UPS before, both of them told me it would be with me by 2pm and both times I've had to wait in all day, only to be told it would be sent the next day,...

UGH I've only received two parcels from UPS before, both of them told me it would be with me by 2pm and both times I've had to wait in all day, only to be told it would be sent the next day, meaning I've wasted DAYS waiting for packages. I'm still waiting on the 2nd parcel, having cancelled plans all today for me to wait inside, doing nothing. UGH

 – About 4 months ago.

I track package from Germany....I understand it has to go through customs......here is where the suck comes in....if you are not watching your package you would never know ...UPS states it has...

I track package from Germany....I understand it has to go through customs......here is where the suck comes in....if you are not watching your package you would never know ...UPS states it has requested info from the importer...not once have they contacted me...gave them info..sits in customs for 2 more days...it now says contacted the importer which they haven't....call them and get paperwork for the seller in Germany, he fills it out , receive notice that has been downloaded and it still sits in PA.........

 – About 4 months ago.

Be me order mystery box form small airsoft site 167 box 30 shipping. Order stuff there before though snail mail toke 2 days as promised. Wait 2 days today package to arrive at before 7. Wait for the...

Be me order mystery box form small airsoft site 167 box 30 shipping. Order stuff there before though snail mail toke 2 days as promised. Wait 2 days today package to arrive at before 7. Wait for the turd colored ups truck for several hours by front door opted for text messages of anything went wrong. 6:51 delivery attempt made invalid address no trud colored monstrosity of a truck went down the street. Called customer service have to wait until Monday. Tfw snail mail is better than ups.

 – About 4 months ago.

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in...

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in Montana??? How the f&ck is this Happening??? What kinda hills has eye’s wrong turn type delivery sh$t you all gots cooking up in here??? Been waiting a damn month now. F#%k Tards fr coulda jus delivered my package or called emailed text and I’d drive my happy a$$ an hour away to get it. Now my Wife cheated me. She needed that dang vibra big king shake a weight thing ASAP. I’m short on change feel me? She bounced out found her wit Ju-Ju the plug suckin f#c*n for hard cock an some bud. I’m jus setting watching my ole lady get dry f%#ked Bo Lube

 – About 4 months ago.

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in...

California to Illinois to indiana an hr from where it should go said I’d get it by 330 never came then it rescheduled four days out and package left state went to Mississippi now currently in Montana??? How the f&ck is this Happening??? What kinda hills has eye’s wrong turn type delivery sh$t you all gots cooking up in here??? Been waiting a damn month now. F#%k Tards fr coulda jus delivered my package or called emailed text and I’d drive my happy a$$ an hour away to get it. Now my Wife cheated me. She needed that dang vibra big king shake a weight thing ASAP. I’m short on change feel me? She bounced out found her wit Ju-Ju the plug suckin f#c*n for hard cock an some bud. I’m jus setting watching my ole lady get dry f%#ked Bo Lube