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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 2,687 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 12 hours ago.

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have...

UPS SUCKS SO BAD!!!!!
Package was supposed to be delivered--I wasn't there (working). Then I requested it to be dropped off at the door. It was dropped off at an access point where I have to go and get it-stand in line. UPS is a BIG waste of time and will let everyone know!!!! TERRIBLE service!

 – About 20 hours ago.

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package...

I have never had a UPS 2ND DAY AIR package being sent to me delivered in two business days.

Once again, a package is being delayed with the "We've incorrectly sorted the package at our facility. This may cause at least one business day delay." message.

A package originally scheduled for delivery on Thursday and then on Friday is now scheduled for Monday delivery.

 – About 21 hours ago.

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!...

San Antonio, TX
All packages this week are at least a day late. I have one package that came from MI and has been sitting in San Antonio somewhere for three days now undelivered!!!

 – About 21 hours ago.

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that...

"Due to operating conditions, your package may be delayed. / Your delivery has been rescheduled for the next business day" - WTF is this. It's called a lazy driver. This is a package that is being delivered to the UPS Store and they couldn't get it there before the store closed at 6:30 PM. The reality is it never left the depot and UPS lied.

 – About 1 Day ago.

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps...

Worst shipping service! It takes them so long to deliver something! I had a warranty on one of my items so I return it and guess what it only took a day and a half for them to get it this was usps service and when I got it back well guess who deliver it to me ups! Same location but guess what it took them 6 and a half days to give it to me. Not to mention other purchases I have done and use ups just sucks it takes so long I don't know why they even have ups when they take ages to send you your items

 – About 1 Day ago.

UPS is now f%@kUPS ...

UPS is now f%@kUPS

 – About 1 Day ago.

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so...

Customer wants me to ship UPS... OK, can't be that bad, right? WRONG!

Spent over 2 hours trying to ship a $50 order through the UPS website. I WANT TO GIVE UPS MONEY!!!! Why is it so hard? I think I've hit a wall where they want me to associate my own account information, which is not valid because I've never shipped with them before!!!

f%@k you UPS and your broke-dick website. I want to use your services but am unable to because your website was made by a band of developmentally delayed chimpanzees.

 – About 2 days ago.

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one...

Called Amazon over a mistake they made. Mentioned I would just get something from Fry's locally if they couldn't deliver some computer components on time (24th of April). Upgraded me to one day shipping, and extended a month of Prime (whoopdee-f-ing doo) so I said that's fine. Rung my RING video door bell, didn't even give me enough time to PICK UP the door bell. By the time I answered the MOFO driver was gone, left a retarded note saying I have to pick it up at a facility. I called into Amazon who sincerely apologized and gave me 10 dollars (whoop-dee f%@king doo, my item was to build an IT item costing way more and way more in opportunity cost). The Amazon CS said they can actually have it delivered tomorrow. Then I said, can they come back now?? It's just 2 hours passed the 8pm. Amazon CS calls them, and they said they CANT deliver until FRIDAY. I asked the lady if they can get it delivered tomorrow, she said she'll note that, and they will call you before 10am. I then ask "is this a guarantee i'll get it tomorrow, just a yes or no?" She keeps going around in circles and with attitude says NO it's not a guarantee it's an attempt. Ended up wasting 30 minutes on the phone for a measly ass mother f%@king 10 dollars and me just going to pick it up as a guarantee anyway. f%@k UPS. Some drivers are cool and can be patient, but some are dumb ass retards, along with probably most middle management. f%@k UPS.

 – About 2 days ago.

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to...

Ordered through Amazon Prime, package should have been delivered Tuesday, didn't happen.
"Tracking says" its 'left the facility' and 'on the truck' 'on its way to you (me, yeah right)' bottom line = no delivery.
next day, SAME THING. its 'left the facility' and 'on the truck' 'on its way to you'

That means instead of delivering the package, UPS has been driving it around town for two days already and taking it in and out of the warehouse rather than delivering it. and guess what? THIRD DAY AND I STILL DON"T HAVE MY PACKAGE!!!!
Thanks UPS. I complained to Amazon so that one day hopefully soon they will create their own shipping service and put these LIARS out of business. UPS you had one job and only one job to do......

(ahhh that felt gooood)

 – About 2 days ago.

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed,...

Jeez, wow UPS. Ordered Titanfall 2 last Wednesday, and whoop-de-freaking-doo it arrives, and I'm not kidding, literally NINE DAYS AFTER! I even googled it and 50% of their packages are delayed, and they are doing their best to fix it, but their current solutions "cost too much money". Nobody cares about your freaking money, fix it and this site wouldn't exist. I saw UPS pulling out on the street just a few blocks from my house, and my package wasn't there. Next time I buy a PS4 game, I'm doing it straight off my Playstation.

 – About 2 days ago.

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same...

So my package from Amazon, for which I paid extra for overnight delivery, has been delayed by UPS due to severe weather in Louisville. I live not far from Louisville, and we often get the same weather. I looked it up and it's sunny and 82, 0% chance of rain. Based on google search, "delayed due to severe weather" is a standard answer from UPS. SMH EUOM9

 – About 3 days ago.

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never...

UPS sucks balls!!!!! takes them 10- 12 days to do what USPS. I checked out my t number and its just sad.... go to on spot then moves then back to the 1st spot ... what a waste of time I will never buy anything that only ships with UPS . I will never use UPS


save your time dont use UPS there new motto should be ....UPS we dont care. so why should you .
they suck so bad the have a place where ppl can post how bad there are

 – About 3 days ago.

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package,...

Friday 4/20: Tracked my package, it showed as "Out for delivery". No package, no note on door.

Monday 4/24: Tracked my package, and it said "Out for delivery". No package, no note on door. I called UPS, and was told by San Jose office that package was "improperly loaded", so it wasn't on truck. Later that evening my tracking info updated, but it says that a delivery attempt was made, and was not left because package requires signature. Which is it? Was it "improperly loaded", or did the driver not leave it because it required a signature? There was no note left, so they never actually attempted delivery. Some UPS employee from San Jose is probably trying to cover their own ass by blaming the customer!

Also, I have "Auhorized Release" for the delivery, so they shouldn't be looking for a signature anyway!

 – About 4 days ago.

Almost 10pm, package still out for delivery......

Almost 10pm, package still out for delivery...

 – About 4 days ago.

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over....

They lost a $300 package. I had to RMA the first one, and then they lose the f%@king replacement. I'm out $300 until this shit gets resolved. I will voluntarily use UPS when hell freezes over.

 – About 1 Week ago.

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off...

Odered a $600 mask from immortal masks and today is the second time I've been rescheduled for a week later!!! What the hell!! I sent them a nasty email but I'm sure they'll brush it off

 – About 2 weeks ago.

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing...

I ordered some PC parts from a company in Calfornia and some more from a company in Washington state. The parts from CA are still not here 10 days later, they spent 3 days in Illinois sight seeing before showing up in Stanton PA this morning. They may make it to me by tomorrow but who knows, it's a 2 hour drive from where I live but UPS is in it's own time zone. Now the other parts were sent on the same day by way of USPS, I got them with in 4 days and they are already in the PC tower. Who would have thought that USPS snail mail would be faster?

 – About 2 weeks ago.

Short UPS! They are in the long tail of their decline....

Short UPS! They are in the long tail of their decline.

 – About 2 weeks ago.

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup....

f%@king assholes. Sent back to shipper the next morning without allowing time to schedule a pickup.

 – About 2 weeks ago.

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of...

Ordered $700 piece of equipment on March 31. UPS set delivery date of April 6. They lost my package and when they finally found it, the sent it cross country via ground shipping. Expected arrival of April 17 with no apology.

 – About 2 weeks ago.

f%@k ups...

f%@k ups

 – About 2 weeks ago.

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has...

Ordered something on 4/11 from a shop in Hollywood to be delivered to San Francisco, overnight delivery for 4/12, 10:30am. Purchase is 70 lbs, you can't miss it. As of today, 4/13, tracking has not been updated, and still says it's going to be delivered "on time", 4/12, 10:30am. Spent an hour on phone with UPS 4/12, spoke with 5 people, the 5th being a supervisor. She could not find the package, she could not even get in touch with the LA warehouse. It's every f%@king time with UPS something goes wrong and/or gets damaged. My guess is someone in the warehouse didn't feel like lifting the package on a truck, and it's still sitting there. Wish I even knew that much. Maybe someone walked it out of the warehouse as a little Easter gift for themselves? So sick and tired of the bullshit. With all the technology they can't figure out where my package is?

 – About 2 weeks ago.

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay...

purchased a part from the supplier in Stocton Ca. Requested next day delivery to Fontana, Ca. Paid $321.00 for shipping !Ups sends my package to Louiville Kentucky and says that it is a weather delay in effect so will not be delivered on time! First off why in the hell send it to Louiville Kentucky when its in California being shipped to California? Bullshit crooks im out a days work $321.00 and no recourse from Ups ! "UPS SUCKS ASS"

 – About 2 weeks ago.

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I...

I live in a rural community, we do NOT have mail delivery, every. Single. Person. In town has a free PO box for mail. My Amazon orders go to the post office, everything goes to the post office. I ordered something the company uses UPS, won't take my box# fine whatever. Package is dropped off at the post office last week, then returned to the shipper. I call again, badger them to put my box# on. Package should arrive today, I will probably be able to pick it up tomorrow. I check my tracking since I'm going into town this afternoon and if ups drops off before 10am I can probably sweet talk the post office lady into finding the package so I don't have to drive in again tomorrow. NOPE, UPS has rerouted my package to my old address 50miles away because they don't "do" PO boxes.

 – About 2 weeks ago.

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the...

The last two packages delivered to me by UPS have anded up delivered to a convenience store around the corner because "nobody was home". Bullshit, there is a full time attendant working the front door in my building. When I go to pick up my packages from the store, they close at 6pm on weekdays, and aren't open weekends. WTF UPS? They have the laziest most incompetent drivers of any delivery service.

 – About 2 weeks ago.

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in...

I had a delivery scheduled for Saturday. On Friday at 7 am, the tracking info was updated that the truck was late and the delivery date was being updated. Two hours later, the package was scanned in my home town. The delivery date was still being marked as "being updated". Saturday comes and goes, Sun I didn't expect anything, Monday the delivery date is updated to Tuesday. So I email customer service and asked how it is that I can drive across town in under an hour but my package takes five days to meander across town. I got back a we're sorry, but that's the it is response. Tuesday comes and goes...no package. Now I am told my package was handed off to the USPS and they say it's improperly addressed and is being returned to sender. The sender is a business from whom I've been ordering for years.

 – About 3 weeks ago.

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business...

Package set to be delivered by April 8. Gifts needed for this weekend. Package in delivery center but supposedly delayed delivery because of train derailment and won't show up till next business day. It's in the delivery center since 6:00 am Friday and can't get two towns over to be delivered? Not acceptable and these are food items so freshness is now a big issue. Sometime Monday evening I'll be driving over two hours round trip to deliver the gifts that I won't have this weekend. Ever hear of working a weekend?! I'll avoid UPS delivery anytime I can.

 – About 3 weeks ago.

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their...

UPS sucks! I have a package supposed to be delivered today and despite that there is a derailment, the package have already arrived at the destination center yesterday. They can just put it in their f%@king truck and deliver it to me today but no, they keep it until next week to deliver.

 – About 3 weeks ago.

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday...

I have a box of flash frozen meat (with dry ice) supposed to be delivered to me by Friday. On Thursday, I get the notification that due to a train derailment, there would be a delay. It's Saturday now and I see that the box has arrived at our local UPS...but they won't put it out for delivery because it's Saturday and they don't deliver on Saturday unless I paid extra for the shipping. Wtf. I paid to get it delivered to me on Friday. I'll most likely get my package on Monday, and it's gonna be disgusting unsafe meat.

 – About 3 weeks ago.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Package was supposed to be delivered by close of business yesterday. Talked to them mid-afternoon and they confirmed it would be here before 5 PM. Waited until 6 PM yesterday, nothing.

Today, the tracking information was updated to indicate our package was out on a truck for delivery, again by close of business (5 PM). As I write this, I have talked to UPS "customer service" (in quotes on purpose) who have told me that there's nothing they can do. They tried to contact the local dispatch, but nobody there has returned their calls.

Now they're telling me that they'll reschedule my delivery for sometime during the business day on Monday. Sometime.

Again, I have to reschedule with our client who is expecting us to install this equipment.

This is 2017. How do they not have GPS tracking on every truck in their fleet? They should know the location of my package within 10 to 20 feet at all times.

If this was a one-time even, well...crap happens. This is now several times in the past few months.

UPS SUCKS!

 – About 3 weeks ago.

just ridiculously incompetent. ...

just ridiculously incompetent.

 – About 3 weeks ago.

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something....

It seems they do not understand what customer service means. and that means informing your customer with some type of note that you attempted yo deliver and will be back the next day or something. Canada Post is way better - more expensive - but way better and more convenient...and seems to have much more common sense.

 – About 3 weeks ago.

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I...

lol had a package the other day get on the wrong truck, I understand shit happens the instead of bring it back to the hub and deliverer the next day the dumbass driver let it at another business and I guess couldn't read the label please go back to first grade

 – About 3 weeks ago.

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home...

UPS is just terrible. From their customer service call centre to their local hub being very rude and hanging up on me. Even their deliverers are mentally incompetent.

I wasn't home and Called UPS to see what the time range was to receive my $2000 package. A signature was mandatory and the UPS rep said they would not leave it in a secured location in my back yard.

They gave me a time frame of between 5-6pm and said they could call me when they were near.

I was never called however at around 5:15pm I refreshed the tracking number and it said it was signed by me and left with reception... I was still on route home and I live a house and it wasn't delivered to a business with a receptionist.

I arrived home and it wasn't there. That's when I called the UPS line and they said the driver signed for it and left it on my porch. Someone saw it and took it.

The driver came by and admitted guilt that he signed for me and thought it would be ok for him to leave it there. While he was there he tried shifting the blame on me though. Telling me I should be living in this type of area and so forth...

f%@k UPS!!

 – About 3 weeks ago.

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but...

Severe weather conditions have delayed delivery / Delivery will be rescheduled UPS is got to excuse.
No weather other then sunshine here in Florida today, yesterday or day before confirmed but the weather channel and local stations. Why can they just put the real reason and solution so at least we know they have it.

 – About 3 weeks ago.

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was...

Advised UPS through the my UPS app that I wanted the package left at the door. The ignored that and my two-day air bounce back and it was another four days before they attempted delivery again. I was promised to follow up to my email within 4 hours I'm still waiting. Advise them of the change of delivery date they got that wrong. Call UPS and tried to make changes to the delivery location and or date and was told I could not do that only the shipper could do that. I called on Amazon. ( who has excellent customer service and could teach UPS) they told me UPS would call me back. I'm still waiting for that call.

 – About 3 weeks ago.

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux....

Driver tossed my package containg a book and electronics over the fence so it could sit in the pouring rain for 8 hours. Ups sux.

 – About 3 weeks ago.

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!

UPS Truly does suck!! Been waiting all day for two packages.. One, the tracking has been stuck at "destination scan" since 5am today, so that's 11 hours.. And it's 2nd Day Air!!
The other, my new phone, is "our for delivery" since 8:19am so 10 hours ago.. Seriously, this is the best UPS can offer? Crappy tracking, zero customer service, their packages arrive looking like shit, so you know they are tossing em about not giving a damn.. And here is is almost 6:30 PM and have I gotten either package yet? NOPE! And I've only been waiting all damn day.. Seriously, if I had a choice, I would have chosen the USPS over these clowns.. Or even FedEx.. At least USPS and FedEx tries to deliver during normal hours.. This is ridiculous! UPS, you SUCK.

 – About 3 weeks ago.

UPS SUCKS...

UPS SUCKS

 – About 3 weeks ago.

DO NOT USE UPS. They SUCKS REALLY!!...

DO NOT USE UPS. They SUCKS REALLY!!

 – About 3 weeks ago.

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of...

They are always delivered my package at the end of the day and on the 5th day of shipping. They used that time to move it around past my house a few time before actually brought it back on the day of delivery. By tracking my package it make me feel so frustrated and keep asking why? Why would they do that ?

 – About 3 weeks ago.

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical...

I paid $258.65 to have my son's cranial band shipped overnight to an artist that specializes in painting cranial band so that people would stop pointing and whispering about my son's medical device to reshape his head. The goal was to take the focus off of my son and onto the artwork.

UPS openly admitted to mis-sorting my package at their facility. They never called me to tell me about the error. They just did whatever they wanted instead of consulting me and asking if we still wanted our package delivered. They don't seem to comprehend that when someone pays a ton of money to have something overnighted that means the package is time sensitive. The artist wasn't even going to be home the following day so my son's helmet would habe just sat there for who knows how long.

My son can't go more than 48 hrs without wearing his band so I had to jump through hoops to have the band routed back to me.

It's emotionally damaging. I saved the money to ship and paint the helmet for my son and now he's missed out on his therapy as a result of UPS's irresponsibility.

I will never ship anything through UPS and I highly recommend that no one else does either. I've never had these issues with FedEx. This was the first time I've ever used UPS.

 – About 4 weeks ago.

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you...

Gregory B. Koltun, assigned legal counsel for UPS is fully responsible for all UPS snafus and other alcohol shipments related issues. You can email gkoltun@mofo.com or call (213) 892-5551 if you wish.

 – About 4 weeks ago.

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and...

Ordered a package with expedited shipping, and wasn't home the day they tried to deliver, so they dropped it off at a liquor store (seriously) on the other side of the city. I went online and asked to have it redelivered, and what happened? They picked it up from said liquor store, brought it back to the UPS office....then sent it straight back to the liquor store.

 – About 4 weeks ago.

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!! ...

Always delaying packages with bogus excuses! Severe weather?? I checked and there have been clear skies all week!!

 – About 4 weeks ago.

UPS SUCKS!!! Just saying......

UPS SUCKS!!! Just saying...

 – About 4 weeks ago.

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This...

Clearly UPS is no longer the company it was. It is most likely a result of cost cutting efforts over time that result in a dumbing-down of corporate leadership to a level of incompetence. This incompetence then trickles down to the line staff. One only needs to look at what has happened to Sears and K-mart to see real life examples. The best thing to do is for everyone to complain loudly to your seller and continually to demand they do not use UPS as a delivery service. A significant loss of business will eventually wake UPS up or let them go the way of the do-do bird.

My package was at a distribution center and scheduled for delivery today then suddenly "Due to operating conditions, your package may be delayed. / Delivery will be rescheduled." This is most likely UPS code for "some incompetent and untrained worker put your package on the wrong truck and now it's headed one-thousand miles in the wrong direction" or "your package is sitting at the distribution center for a few more days because some bonehead in top management thinks it will save UPS money to have it hang-around for a while"--get a clue fuel costs are not going to drastically change over the next few days and the destination is sure as heck not going to get any closer.

 – About 4 weeks ago.

Ups SUCKS.... I think they still move packages by horse and buggy!!!!...

Ups SUCKS.... I think they still move packages by horse and buggy!!!!

 – About 4 weeks ago.

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via...

My package was routed to the wrong town and now they 'claim' that the address was 'wrong' and it took an entire day to correct. I had another item from this same order that came via USPS and it arrived at my mailbox promptly the NEXT day after ordering from Amazon. My other item was scheduled for March 27 by 8 PM, but they routed it to a city nowhere near me and now it is supposedly going to arrive by April 3rd. Yeah right. If this item is BROKEN when it arrives I will be hounding Amazon and UPS until the end of time. And this is one item that I really NEEDED to be delivered on time! So much for medical devices.....UPS does not care and obviously they cannot read, type, or even have any common sense. I used to think UPS was better than lousy FedEx but now I am beginning to wonder.... Right now, UPS had better get my delivery to me, and it had better work, or else they will NEVER get rid of me. I will be complaining to them, and Amazon, and also the Federal Government. UPS....stands for Utterly Puke Stupid!

 – About 4 weeks ago.

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa...

It confuses me sometimes the way this company does it deliveries. So a package originates in AZ has to travel to KY to come back west to WA. Not only that but a package will route through Spokane Wa through Moses Lake WA to Portland OR just o come back to Moses Lake. By the way each time any package I have gotten that has done this was paid over night shipping and it would still be two days late.

 – About 4 weeks ago.

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps...

Worst company ever!! I pay extra $ to have expedited delivery and they always delay the date with excuses-weather etc when there isnt.Most incompetent co ever. Never have a problem with fedex or usps like these buffoons. Wish they go out of business! I will never use them if I have a choice as they are too unreliable!

 – About 1 Month ago.

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the...

Driver literally BANGS at the door and yells "UPS!" at the top of their stupid lungs. I'm in a 1 room apartment, and was also dead asleep, on account of getting 3 hours of sleep over the last 2 days. So this idiot wakes me just in time to witness the schmuck literally throw the package AT the glass doors on the patio. It was not a heavy package, but I also didn't need this friggin genius to also cover the package in dust and truck-tons of pollen. Did I mention it was not in a box, it was clothing items in a one of those dumb plastic bag?

Yea, totally not a massive dick move or anything. f%@k these guys.

 – About 1 Month ago.

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste...

I paid extra money to have my package shipped early. Instead of having the package waiting for me at my door or at the mail room office, they drop it off the next day at some bodega across town. Waste of money, incompetent workers.

 – About 1 Month ago.

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete...

UPS drivers in Tacoma WA are lazy and incompetent. instead of bringing the our deliveries to our business, the driver - on multiple occasions- states that we were closed or have moved. complete lies.

You call the customer service line and eventually get a return call from the local office that blatantly laughs in your face at any concern that you need your items today.

I get it - UPS is so large they can do what they want... just sad that they are overpaying lazy and incompetent staff including the worthless person running the Fife WA distribution center.

I cringe weekly as I have to order product that can only ship UPS

UPS - Worthless Incompetent Lazy Pompous

have to be successful inspite of UPS

 – About 1 Month ago.

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his...

Driver brings delivery for someone in another dept of our company. Gets frustrated when I show him to the person it's addressed to, as though I should just sign it and let him get on with his much more important business. RSGYK

 – About 1 Month ago.

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was...

I being a 2nd story apt. tenant --- heard NO SOUND of the UPS San Diego Deliveryman coming up my stairs. Intentionally discreet. I could barely hear him walk along my balcony, past my door that was open less that 1 foot. This was for his package delivery. Then he drops the large, heavy box down.
Then he leaves silently: I see him wearing an odd-circular, beach type hat. CONCEALING HIS FACE.
Proving he knows his guilt.

UPS had done guilty behavior, but rather hit-and-run driving against me. In my past.

 – About 1 Month ago.

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS....

Lost my package....they have no idea where it is or when I will get a refund. Its already two weeks late! Thanks UPS.

 – About 1 Month ago.

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow....

Ups sucks. They called off delivery on 3-24-17 for bad weather, watched driver pass by my house 2 min later on his way back. No update on tracking yet, called and was told end of day tomorrow.

 – About 1 Month ago.

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a...

They delivered my package to the wrong address, wasn't even close, 25 miles. Then told me it would be 8 days before I would get it. I called BS, I got it delivered 23 hrs later. Someone needs a reading test or drug test.

 – About 1 Month ago.

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking...

UPS sucks because every time I order something overnight and always take them the next night to deliver my crap. If I order something overnight I expected that next day not the following freaking night

 – About 1 Month ago.

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks! ...

I need to work during the weekdays. My packages needs my signature, and it does not allow me to release my signature online, or allow me to pick up either. wtf.stupid and sucks!

 – About 1 Month ago.

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day....

Package supposed to be delivered 3/15. It is 3/22 now and it has not been delivered. Tracking shows out for delivery, then mysteriously changes to severe weather delays at the end of the day.

 – About 1 Month ago.

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th....

Yea. Won't be doing business with UPS again if I can help it. I was scheduled to get a package on the 23rd, for a huge project that I needed done by the 26th. Then they rescheduled for the 24th. That's fine it'll still be here before the 26th. Now I get a notice that they've rescheduled the drop off for the 27th. So now I can't finish my project till 4/2, which puts me a week behind. I used to go to UPS over USPS. Not anymore.

 – About 1 Month ago.

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to...

Paid for Next day air service because I am traveling out of the country for a month a need the item I purchased. Well this morning I make my nice cup of coffee and I try tracking its progress only to learn that my package was misplaced and they were in the process of locating my package and because of this I would have to wait another day for delivery. So immediately my morning was ruined. I proceeded to call customer service to have some nimrod mind you sounds like cheech from Cheech n Chong I explained my situation to him and the dumb ass tells me oh I'm so sorry sir to learn of this very inconvenient circumstance but do not worry I will be helping you. So he puts me on hold for what seemed like 20 minutes and comes back and says sir do not worry as this one has been taken care of so I asked how was it taken care of and when will I be receiving my package and he tells me I was not able to locate your package but not to worry sir you will get your package today. By this point I'm thinking there's no concrete data that says I will be getting it today so I told him this is unacceptable and he tells me if the package does not arrive by 4pm give us a call back and we will get the package to you before the day is over. My question to him was why not do that now why make me wait. By this point I had lost my patience with this nube and his dumb accent was getting on my last nerve so I just decided to just finish the call so I told him ok whatever I'll wait than he says have a good day sir and stays on the line, I wanted him to hang up so I can be redirected to take the survey but he knew this and proceeded to keep the line open waiting for me to hang up first so after about 3 minutes of this I just hanged up smh. I called back a few minutes ago because now magically my package appears after 8pm and says it will be delivered by the end of the day not by 10am which is the time a next day air package is supposed to be delivered. I tell the foreign girl with the deep accent that I need it delivered before 10am because I paid for the service and they already screwed up by this point and she tells me I'm sorry sir I can not change this can I help you with anything else so I told her I want a refund and she hanged up on me. UPS will never get another penny from me. Bunch of idiots is what they are.

 – About 1 Month ago.

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again...

Been waiting for my package for days now! UPS truly sucks! Say what you will about the post office but at least all shit doesn't come to a stand still at 4:00 Friday afternoon and not move again until Monday morning. My package was scheduled for delivery on friday and here I am Tuesday at 6:30 PM still without a package. it's literally been sitting in one place for days. Last time I ever associate with UPS. I won't be buying from vendors who use UPS anymore either. UPS SUCKS!!!!

 – About 1 Month ago.

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the...

again UPS driver has showed me how sneaky he can be.
Waited all morning at home, on the porch, surrounded by nats and flies. no delivery.
I go inside for lunch at 2:30pm, car is on the drive way.
At 3 i bring the dishes back to the kitchen and i see the door tag.
HE DIDNT RING THE BELL....he knew i was home, so he didnt ring the bell to NOT deliver the package. thank you a**hole

 – About 1 Month ago.

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."...

Nice spring weather here in NYC. Sun is out and the sky is blue. Can't wait for my packa....oh wait...."Delay in delivery due to weather or natural disaster."

 – About 1 Month ago.

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!...

Package has been out for delivery the last 3 days, nothing. Tracking site updates at 1030 pm of bad weather & delays.

Big brown should be taken to the super bowl!!

 – About 1 Month ago.

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition....

Still using the same "weather delay" excuse from the snow storm from a week ago and delivering bashed-in boxes; FedEx and USPS having no problems delivering on time and in perfect condition. Didn't UPS pay $4 million to settle a lawsuit for this exact reason a few years ago...?

 – About 1 Month ago.

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center...

Packaged delivered to our home in Texas required a signature. The attempted delivery at 2pm. We called at 3:40 and were told that we could have it held and picked up at a local distribution center which we decided to do...we were expecting a call within an hour to confirm. No call back...called again at 5:15...same drill. No call back....called again at 7pm and they then told us we could pick it up at a place 20 minutes from our house. Arrived their by 7:30. At 8:05p the UPS lady with poor communication skills came out to tell us the driver was not expected back until 8:30pm and they were closing service at the pick-up area for the night. Nice...our wine from California will now sit in Houston's sun all day today waiting for pick up. BTW you cannot have it left at a local UPS store...where as with FEDEX...you can have signature packages left at Kinko's...in an air conditioned environment. UPS is not in business for customer services....

 – About 1 Month ago.

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it...

Brooklyn, NY - same crappy experience as others TWO packages going to two different places delayed due to weather. One sat it In IL for 2 days 1 day AFTER snow in the northeast and the second made it to Brooklyn at 8am yesterday, then marked delayed due to weather at 9:43am one week after the frikkin storm. No updates 24 hrs later. I even called cust service and they have no explanation

 – About 1 Month ago.

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm....

Excuses, excuses. Out for Delivery on 3/17. Nothing. That night the tracking status changed to the snow excuse. Out for Delivery on 3/20. Nothing. Tonight the status is Delivery Attempted at 9:09 pm. Lies. I've been home all night. Ran downstairs and NO slip. Where the h**l is my package!!!!!

 – About 1 Month ago.

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO...

UPS f%@kING SUCKS!

I paid for next day shipping last THURSDAY and it still is NOT here! Package was scanned and out for delivery 15 minutes from my house in Dartmouth, MA at 8 am yet NO f%@kING DELIVERY! I spent hours on the phone with the waterhead customer service representatives at UPS and I even drove to the local warehouse where it was scanned to speak to someone. They were just as lazy and useless. She didn't even check her computer. She just re-affirmed what it said in my tracking...

"Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible."

and...

"An emergency situation or severe weather condition has delayed delivery."

To which I reply--WHAT f%@kING SEVERE WEATHER? It has been sunny 40-50 degrees the last 4 days in MA and even in the origination area of NJ! What LIARS! They are using the recent snowstorm in the northeast as an excuse for their incompetence! What a joke of a company!

 – About 1 Month ago.

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're...

Apparently it takes UPS ground 31 hours to drive a truck from Lad Vegas to Phoenix. To top it off, the package has been in Phoenix since Sunday, but since scheduled delivery is Tuesday, they're going to let it sit in a warehouse for another day. UPS can F right off, never using them again.

 – About 1 Month ago.

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man...

was put out for delivery today, 20 mins later...it gets delayed. Wth? don't have an ETA! what kind of shit is that man

 – About 1 Month ago.

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally...

I was supposed to receive a package from Iowa on Friday, paid for overnight. Its been in Kentucky since 1239 a.m. Friday morning. I called them 4 times and evrytime got a different answer. Finally called my company this morning and they said a storm caused several packages to be lost and several people were affected. This is my retirement check that I was depending on. Fortunately the company is going to reissue everyone's checks and overnight them again. Wish they would use a different company. Shame on you UPS, if you would've told the truth in the first place, I would've understood and could've let my company know on Friday. I will go out of my way to never use UPS again as all trust and good feeling for them is gone. If my package arrives on Wednesday as its supposed to now and they agree to waive the overnight fee, my feelings might start to change, but as in any type of relationship, you'll have to show me I can trust you again UPS.

 – About 1 Month ago.

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap. ...

Ups holds packages to keep the volume steady so it looks good for the stockholders. It's crap.

 – About 1 Month ago.

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx......

Package said arriving yesterday. Nothing yet... Never have a problem with FedEx...

 – About 1 Month ago.

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my...

Their website will claim that a package is due for delivery on a certain day. then they will randomly change it to two days later and claim it is still "on-time". They also lost one of my packages and then kept claiming it would arrive a day later, for 6 days.

 – About 1 Month ago.

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent...

They lose a few of our packages within a couple weeks of each other. They SAY THEY WILL FILE A CLAIM. HOWEVER, they will never pay you for the lost package. They do not pay for time that was spent creating the reports that were sent. I had to pay again to resend the packages. I ABSOLUTELY hate UPS. Their driver has as much personality as a mushroom. He scares us. I want to go back to FEDEX. WE never had any issues with them. This sucks. UPS Sucks

 – About 1 Month ago.

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it...

Legal documentation with guaranteed overnight delivery was sent from Iowa on Thursday 3/16/2017 to be delivered to Texas on Friday 3/17/2017. Nothing! NO delivery. When I asked them on Sunday, it took HOURS to get an email response and then the response was to tell me to call a number for a "specialized tracking representative" who was NO HELP whatsoever. He blamed the weather of course. He was incredibly terse as well. The package has gone from Iowa to Kentucky and is STUCK there. There isn't any weather between Iowa and Texas or Kentucky and Texas. Extremely disappointing, UPS! You used to be the best. Now you are worse than the USPS. Unfortunately, I was not able to choose which service was to deliver the paperwork. SHAME ON YOU.

 – About 1 Month ago.

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped...

Florida

They had a fire Wed 3/15/17 which on 3/16/17 was not noted on the website- which if I would have known about - I would not have used them and used FEDEX.

I shipped a package next day air 3/16/17 - NEXT DAY - I went to track it and it showed that is was shipped to a different location than it should have been. It was not delivered next day (3/17/17), and still is not delivered today (3/20/17) and it will not be delivered today and they can't tell me when it will be delivered - according to Les - Customer service supervisor...I was not told via the website there was a problem with the local facility and when I called customer service the next day - they STILL didn't tell me and now when I call Monday they tell me someone SHOULD have told me but somehow they did not and even though I was not told and that is their fault - they will still charge me the next day air fee and plus a fee to have my package returned to me. I cannot put in for a refund because that is the policy, to take packages, not deliver them, take your money and not refund you. And then charge you to give you your package back.

Which of course will take three more days at least.

 – About 1 Month ago.

Shipment stuck at NJ for almost 4 days...

Shipment stuck at NJ for almost 4 days

 – About 1 Month ago.

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the...

UPS sucks in NJ and PA, shipped packages on 3/13 snowed a foot on 3/14. The rest of the world got back to work on 3/15 but UPS still isn't caught up. Packages delivered on 3/17.
PS the shipments were snow plow and salt spreader parts. Prices going up and DIM screwed all shippers. Record 6.2 Billlllllllllllllllllllion profits and they can't recover from a 12" snow. Total BS.

 – About 1 Month ago.

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new...

Supposedly a "severe weather delay" is keeping my package from being delivered but last I checked the weather where my package was last seen is great....I tried to contact them for a new estimated delivery and it was a no go (no response). Hope they will deliver it eventually because this is getting frustrating.

 – About 1 Month ago.

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it...

Places order with 2 day guaranteed shipping to be delivered March 17 it's been sitting in atlanta ups since the 16th why do they hold orders. I'm in Alabama like 2 hours away. Ups blew it

 – About 1 Month ago.

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed...

My legal documents were sent 'overnight' on Monday 13th for an eighty mile trip. Today Sunday 19th they are still eighty miles away with no scheduled deliver date. This never happened with Fed Ex

 – About 1 Month ago.

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!...

UPS can't be trusted : package from PA delay due to "fire" I Florida !!!

 – About 1 Month ago.

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather...

in pennsylvania my parcel arrived in bethlehem on time and was scheduled to be delivered 3/17..we had one snow day 3/14 roads were fine 15th,16th,17th... now delayed til 3/20...one bad weather day...it appears other carriers are operating without issue.

 – About 1 Month ago.

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day...

In Pennsylvania my parcel arrived in Bethlehem on time and was scheduled to be delivered 3/17..We had one snow day 3/14 roads were fine 15th,16th,17th... Now delayed til 3/20...One bad weather day (3/14) and they're this far behind??Throw down and do Saturday deliveries to make up for it!! What happened to Customer Satisfaction First?? UPS Management Blows big time...Not the drivers fault.......

 – About 1 Month ago.

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even...

Ups has my package at first said it was suppose to be delivered on Friday now they say Monday but here it is Saturday and my package is in town but nooo they won't deliver it on Saturday even though they could. Not too mention it took 14 hours to ship the package 3 hours away. Not very efficient if you ask me.

 – About 1 Month ago.

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled...

Package was scheduled to be delivered on the Mar 17. Shipping from PA so I understand a slight delay. Arrived in Louisville KY @ 10:20 AM on Mar 17. As of this morning it shows a new scheduled delivery data of Mar 20th. So it is taking them 3 days to move a package roughly 100 miles north to it's destination. Hell, even the United States Postal Service moves faster than that.

 – About 1 Month ago.

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday....

My package was suppose to come on Webesday, because of the snow they rescheduled it to Thursday and at the end of the day they updated their website and said "Rescheduled Delivery" on Friday. On Friday at 9:57 at night I got an email "Delay: Emergency Situation or Severe Weather" that morning it was "Out for delivery"

 – About 1 Month ago.

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since...

Package was on the truck for delivery Tuesday morning. Now they don't know when it will be delivered. The UPS center is in Queens, I'm in Brooklyn. The weather and roads have been clear since Wednesday. On Wednesday FEDEX delivered a package to me no problem. UPS always sucks, half the time they simply do not deliver when they're supposed to then they lie and update the website to say that a delivery attempt was made, but no one was home. Given the choice, I NEVER choose this company for my shipping needs.

 – About 1 Month ago.

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too...

I paid $25 for "overnight" shipping from Nordstroms... that was Wednesday. For some reason "overnight" from Wednesday means Friday delivery, but whatever, ok, I probably ordered too late for the next day cut-off. Fine. Friday it is. I track my package and it says Friday, 3/17, 6:43am, on truck, "out for delivery"... so I wait and wait and wait... at 10:10pm (!) it updates me with this "AN EMERGENCY SITUATION OR SEVERE WEATHER CONDITION HAS DELAYED DELIVERY."

BULLSH$&. The snow storm was Tuesday, ok? There's hardly any snow left on the streets here in New York. Furthermore, Nordstrom sent part of my order via Fedex, ordered the exact same day at the exact same time, and Fedex got the package here at 3pm.

Final insult, I call UPS and explain to customer service that if my order arrives by Saturday it's all good, but that Monday delivery is no good and useless to me. I said I'd even pay more to get it Saturday. Nope... customer service rep says there's nothing they can do, it will probably show up Monday. Useless.

Seriously UPS? How is 7 inches of snow that fell THREE DAYS AGO a weather emergency for you? And how does a package that's already on a truck and marked 'out for delivery' not make it due to 2 inches of leftover snow at the curb? And how come, on top of all that, you can't put some extra drivers on to get delayed packages to people the next day, just because that day happens to be a Saturday? This is terrible customer service, and you suck UPS.

 – About 1 Month ago.

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver...

I was supposed to receive my package for the past 3 days (I even had 2 day shipping) but now my tracking says "recent weather has caused delivery delays. recovery efforts are under way to deliver your package as soon as possible. / we’re working to deliver your package as soon as possible". Wednesday the weather was shit and they couldn't deliver, I get it, I understand. But Thursday and Today the weather is fine! In fact I seen other trucks making deliveries, why isn't my package being delivered?! This is bullshit!!

 – About 1 Month ago.

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for...

What a response! Really? They have no idea when packages will be delivered? When asked for payment . . . I am not sure when we will pay your invoice?

Dear Mike,

Thank you for emailing our team. I can understand your frustration and I apologize for the delay. When we experience adverse weather, it has a two-fold effect on our services. First, during the actual weather issue, we are unable to deliver or pickup packages on our normal routes. Second, once the weather permits us to resume our service, we have accrued a severe backlog of packages and must work to catch up on this volume.

Unfortunately, we haven't received any updates on when these packages will be delivered.

Sincerely,

Ema L.
UPS Social Media Team

 – About 1 Month ago.

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017,...

I ordered a specific car part from an online retailer yesterday, March 16, 2017. I opted for UPS next day(10am) delivery which was almost $30. I'm in NYC and at 10am this morning,March 17, 2017, with the package in NYC already, I received an update stating: " An emergency situation or severe weather condition has delayed delivery."
Last I checked, it's been a sunny day today and 46 degrees and almost no signs of the recent snow storm that took place 4 days ago.
Forgot customer service because there is none and as of 6:36pm, no updates whatsoever.

 – About 1 Month ago.

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the...

I ordered from amazon on tuesday march 14th. I chose two day shipping. My order was only shipped yesterday, so it took them two damn days to even get the shipment ready, and then the entire day the ups tracking website said that my package was "out for delivery". Around 12 pm I saw the UPS truck sitting outside my house for about 5 minutes. They didn't come to my door, they didn't knock, there was no package. I called the UPS customer service line and it was a f%@king automated system. I found out you can press 0 if you want to talk to an actual human being. That didn't help much more, all the woman could tell me is that it's "out for delivery". Fair enough, maybe it would come later. So I've been sitting all day waiting for this f%@king package and decide I'm going to call again, but before that I'll check the website. Suddenly there's an "adverse weather" delay. There's no f%@king adverse weather here.. no snow, no rain even. Don't know what the f%@k that's supposed to even mean. So I called the customer service line again and told them everything, they still couldn't tell me anything except that my package will be delivered on MONDAY now. I ordered it on Tuesday, it should have been shipped on Wednesday and got here today, but now it's getting here on f%@king MONDAY of next f%@king week. Needless to say, I'm livid. I asked the woman on the phone if I could just pick it up there tonight or tomorrow, and she said that I can only pick it up or have it delivered on Monday. Well that's not much of a f%@king choice. I'm done with UPS, I really can't take it anymore. When the driver gets here on Monday I'm going to have a word with them, tell them I'm really unhappy.

 – About 1 Month ago.

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re...

Was supposed to receive my package today but now my tracking says "Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / We’re working to deliver your package as soon as possible" and is now not being delivered until Monday. I'm not exactly sure why it is delayed as the weather has been fine for the past two days!! I live 2 hours away from Secaucus, NJ where my package is. It should not take another 2 days. So confused!

 – About 1 Month ago.

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then...

CEDAR GROVE NJ
YES UPS was great up until now - Same package showed out for delivery 3 days in a row then says weather delays - it snowed 4 days ago weather and roads have been fine since then so enough stupid excuses

 – About 1 Month ago.

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of...

From Hialeah, Fl

Got this Alert a few days ago from UPS. I can tell you the weather has been perfect for 2 weeks in our area did they have a fire in the facility or a robbery of packages. I need these for a party this week coming up.

Due to emergency conditions in our Hialeah, FL facility, deliveries are delayed. Recovery efforts are underway.

 – About 1 Month ago.

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing...

Absolutely atrocious customer service - zero interest in providing a good service, or even any kind of service, just taking the money for the job and dusting there hands regardless of actually doing what they've been paid for. A genuine embarrassment of a company - the management should be ashamed - there is clearly a systemic issue with the way they are run. Quick message for David P. Abney - WAKE THE f%@k UP

 – About 1 Month ago.

f%@king dog shit company...

f%@king dog shit company

 – About 1 Month ago.

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)...

still has not called back had to call them for the fifth time they have no clue as to where the package is so unreliable (Unreliable Parcel Service UPS SUCKS)

 – About 1 Month ago.

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!!...

I'm so disgusted with this company!!! Package was supposed to be delivered since Tuesday and still nothing even though the tracking info said that it will be delivered by the end of the day!! Called twice and all of a sudden it's still at warehouse smdh!! My kids needed their stuff for tomorrow for school and if I was given the truth I could have went out this evening and got back up!! I'm so friggimg upset and my kids are going to be so disappointed tomorrow when they wake up and I have to tell them that they won't have their stuff for school NEVER Again!!!

 – About 1 Month ago.

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager...

UPS constantly loses packages and lies to their customers when speaking to customer service you ask to speak to a manager none are available and put on hold forever when you finally get to a manager they try to appease you and b******* you

 – About 1 Month ago.

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "...

Every single time I have something shipped with one day shipping it always gets delayed in Oakland.
I'm on my fourth package that always get delayed due to "Mechanical issues "

 – About 1 Month ago.

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!...

Tracking for my UPS package says delays due to weather but my relatives in the same state as the package are at work. WTF UPS? You all get mild snow days off? FEDEX next time for sure!

 – About 1 Month ago.

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed...

I litaraly ordered my package 30 days ago and I choose 5 day shipping and it still says my package haven't come, yet again I did see a lot of UPS trucks stop at my driveway. I am so pissed

 – About 1 Month ago.

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery. ...

Just saw the UPS truck a driveway away from me. Then it disappeared. Checked tracking nothing. Called customer service, severe weather conditon or an energency prohibits the delivery.

 – About 1 Month ago.

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I...

New update, called them a few hours ago and they tell me its coming today, tracking still didn't update for it coming today and then I re-call for them to tell me it hasn't left Germany yet. I did ask "so have I been lied to?" "I can't confirm that as I don't know the rep"

 – About 1 Month ago.

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is...

Because first they lied saying it was in my country and that it would arrive on time.. Then an hour later I check and the tracking an hour later and its gone back to India..
Now my parcel is delayed by a day and I took a day off work to receive the parcel..

 – About 1 Month ago.

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling...

Blinds to go is literally out there manufacturing f%@king window blinds today but ups won't let you pick up a f%@king package cause it's drizzling

 – About 1 Month ago.

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I...

3-8 days haha jokes on me. 1st 3 days order couldn't be tracked next few days past they just throw up cities and scan and departure. Now it's an delay in Phoenix. Lol FedEx from now on. I might miss my trip to Cali waiting on some shoes I should of bought in the store smh.

 – About 1 Month ago.

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The...

Ordered an item for 2 day air delivery from a neighboring state. It's been sitting in the town 45 minutes down the road for 4 days. Was supposed to be delivered yesterday so I call UPS. The representative tells me that they can begin an investigation and it can take up to 8 business days to complete. No garauntee they'll even find it. Boooooo! There needs to be a way to get money back.

 – About 2 months ago.

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture...

My first experience with UPS they delivered my package one half a mile away to a business address and took me two weeks to locate it.
My second experience they destroy the piece of furniture that I had to pay for at $450.
Normally I make a purchase and ask who their shippers are and if it is with UPS i'll go on to another retailer.
I forgot to ask this time I purchased an item from Walmart and was disappointed to learn it was UPS.
Was purchased on March 8, 2017 with two day delivery.
I tracked the package to Walmart and UPS delivery date was the 13th. I had made plans to be home on the 10th but when they expected delivery date was the 13th I didn't have an opportunity to arrange to be home for delivery, so I hand wrote a note that reads "UPS please leave package" printed my name and signed it. The dumb ass agent took my note down and put one for me to sign. Don't contact customer service Roselie won't do anything either

 – About 2 months ago.

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.
...

Why does this looks like twitter?
Any, this is my first AMAZON purchase and so far is OK. It's on time and FASTER than my local postal service.

 – About 2 months ago.

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not...

Packaged arrived Thursday night ~2030. At 2330, the have it listed as 'delayed due to severe weather': San Pablo, CA

Ugh, it's literally 80 miles away from me and do you not think one could check the weather online if not just look outside (it's been in the 70s the last week here in California)??

What irks me about the whole thing is the generic 'will reschedule' message that has been there for 3 whole days. We paid for your service/delivery per your estimates. YOU DO NOT GET TO CASUALLY reschedule it at your convience.

THERE IS NO SEVERE WEATHER UNLESS your drivers are vampires and they cannot work in sunshine.

I think they need to come up with better lies/excuses to their customers.

 – About 2 months ago.

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed...

Been waiting on a package that was supposed to be one day delivery for the past 3 days. Tracking is showing delayed for the past 2 days and has not changed and no word on when to expect it. Emailed with no response. Funny how package has been delayed the past 2 days due to so called inclement weather when both of those days it has been sunny and bright!

 – About 2 months ago.

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has...

This is the third time I have had a package delayed due to severe weather when there is no weather whatsoever. Says package in Spokane is delayed to weather. I live 1.5 hrs from Spokane and there has been no rain or snow recently. My guess is they are just using it as an excuse to drag their feet and delay packages. This happened a few times the past couple months all times there was no severe weather. One time it was delayed and there was just a little rain in the area it was in. Really awful company. I hope amazon breaks off from ups and realizes they are losing money when having to keep give people refunds for these ups package delays.

 – About 2 months ago.

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over...

They claim a "Severe Weather Delay" for getting it from San Pablo, CA to Emeryville, CA (15 miles) in the bay area... where weather doesn't exist. The distribution hub isn't open over the weekend, so I can't even go get it myself!

Seriously, UPS, never stop f%@king yourselves.

 – About 2 months ago.

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a...

They make three attempts at THEIR convenience...most the time, the recipient is not home.

After three attempts, you'd figure they'll hold it for you at their headquarters or a location near you (common sense)...nope, they return it back to the sender. So you either have to wait at home all day for the package, or you pay an extra fee to have their re-direct your package elsewhere.

The average wait time at their warehouse in Maspeth is 40-80 minutes.

When you try to reach someone through Online chat on the weekends, they're closed! Closed! And when you try to complain or reach someone through E-mail...you are limited to a 500 letter count. WTF!?

 – About 2 months ago.

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them ...

So they said my package can be collected from my local depot! Shame the depot is f@#king 2 hour drive away

The only delivery service were you do they're job for them

 – About 2 months ago.

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons....

My packaged arrived 3 days early at my city. So instead of delivering my package, they waited 3 days until the actual delivery date. Would you know, they lost it. Lazy morons.

 – About 2 months ago.

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe...

Ordered an electronic device from Amazon, item made it to Spokane UPS 2 days ago, tracking says its still sitting at the Spokane UPS after 2 days with the message "will be delayed due to severe weather"
WSDOT shows "No warnings or alerts" between Spokane UPS and my residence.
Question
Is this part of their new "alternate facts" program or simple dishonesty.

 – About 2 months ago.

Why does tracking show an arrival scan for San Pablo,CA on my package...was supposed to be delivered today and now is delayed until Tuesday due to "severe weather". I'm within 100 miles...

Why does tracking show an arrival scan for San Pablo,CA on my package...was supposed to be delivered today and now is delayed until Tuesday due to "severe weather". I'm within 100 miles and there is No severe weather in this area of California some bogus excuses I think.

 – About 2 months ago.

Waiting at home for my package to arrive - but, no,"Severe weather conditions have delayed delivery”. Really?!? My package is 50 miles away, I'm in California, and the weather is slightly...

Waiting at home for my package to arrive - but, no,"Severe weather conditions have delayed delivery”. Really?!? My package is 50 miles away, I'm in California, and the weather is slightly overcast in the low 60's. Okay, I get it if weather delayed getting the package out to California - but why does it take you 12+ hours and counting just to reschedule a delivery in a 50 mile radius? Oh, and UPS's customer service phone people are useless - they see even less on their screens than I get on the web. They can't see anything, can't do anything, can't ask anyone anything - I guess they're just for people who can't use the web. Pathetic!

 – About 2 months ago.

Ordered 3 day shipping on the 6th but isn't supposed to arrive until 13th because of delays and apparently my shipping plan doesn't include Saturdays so yeah.....
...

Ordered 3 day shipping on the 6th but isn't supposed to arrive until 13th because of delays and apparently my shipping plan doesn't include Saturdays so yeah.....

 – About 2 months ago.

My package is arriving late tonight (Friday) but apparently I can't get it until monday because i didn't pay for premium saturday shipping and even though it will be sitting in my area all...

My package is arriving late tonight (Friday) but apparently I can't get it until monday because i didn't pay for premium saturday shipping and even though it will be sitting in my area all weekend I can't pick it up.... :/

 – About 2 months ago.

Slowest delivery service of them all. I only us UPS when it is forced on me. The Worst. ...

Slowest delivery service of them all. I only us UPS when it is forced on me. The Worst.

 – About 2 months ago.

Really? WTF is UPS Access Point for a DELIVERY SERVICE!

So I pay to have something ship "Near" me. LOL, WHAT A JOKE!

UPS is done in my life....

Really? WTF is UPS Access Point for a DELIVERY SERVICE!

So I pay to have something ship "Near" me. LOL, WHAT A JOKE!

UPS is done in my life.

 – About 2 months ago.

Ordered shoes, today get notification that my adress is faulty and that they tried to deliver and contact me- hell no they did! So there wont be any delivery today. Is it that hard to make a f%@king...

Ordered shoes, today get notification that my adress is faulty and that they tried to deliver and contact me- hell no they did! So there wont be any delivery today. Is it that hard to make a f%@king phone call?!

 – About 2 months ago.

Cannot change shipment at to ups location for free like I used to one year ago. Now they want to extort $40 from me never using ups again ...

Cannot change shipment at to ups location for free like I used to one year ago. Now they want to extort $40 from me never using ups again

 – About 2 months ago.

Chose 1 day shipping from Amazon, package ships out of a city that is in my state (Not even that far from my city), it rains/snows that night, get a notification the next morning saying it's...

Chose 1 day shipping from Amazon, package ships out of a city that is in my state (Not even that far from my city), it rains/snows that night, get a notification the next morning saying it's delayed. Paid for 1 day shipping on top of my Amazon Prime, and it still gets here in the same time that it would have if I just used USPS 2 day shipping. SMH. UPS is so bad.

 – About 2 months ago.

After calling to have my undelivered package held at a facility for pickup, the operator was to have someone call me and update me when it was back and I could go pick it up. We'll, after looking...

After calling to have my undelivered package held at a facility for pickup, the operator was to have someone call me and update me when it was back and I could go pick it up. We'll, after looking at the tracking and seeing it's held, it's closed. No phone call. f%@k ups. I'm tempted to return it to the sender and get a full refund. Boycott this shitty company.

 – About 2 months ago.

My gosh. I have been waiting for my MSI computer for over two weeks. So inconvenient how you can't schedule a time. My mom had to wait the whole damn day because UPS couldn't give an...

My gosh. I have been waiting for my MSI computer for over two weeks. So inconvenient how you can't schedule a time. My mom had to wait the whole damn day because UPS couldn't give an estimation of when they would arrive. Now, they haven't arrived yet. It's 5:00! WTF!

 – About 2 months ago.

2nd day air.....yeah right. How about Ground at 2nd day air prices? Twice in the last month. Better hope it doesn't rain or the 'severe conditions' card comes out. Smh....

2nd day air.....yeah right. How about Ground at 2nd day air prices? Twice in the last month. Better hope it doesn't rain or the 'severe conditions' card comes out. Smh.

 – About 2 months ago.

The brain-dead delivery man leaves immediately after ringing the doorbell and sticks a "We missed you" note. For the third time. ...

The brain-dead delivery man leaves immediately after ringing the doorbell and sticks a "We missed you" note. For the third time.

 – About 2 months ago.

Ordered a set of headlights on Ebay. Was supposed to be here last Friday. Then it was today, now I have a date range of March 8th to March 13th. I have never had a problem with shipping through or...

Ordered a set of headlights on Ebay. Was supposed to be here last Friday. Then it was today, now I have a date range of March 8th to March 13th. I have never had a problem with shipping through or from USPS or Fedex but UPS has caused me numerous headaches including being late on shipping, and shipping me things for the previous twnnant of my rental property who hasn't lived here for over 6 years now, and they have made it a pain to return her items. Not happy with UPS whatsoever.

 – About 2 months ago.

Ordered the Switch and Breath of the Wild from separate distributors- received the game on-time on Friday, via USPS. The Switch? Nowhere to be found. The truck it was coming in on was...

Ordered the Switch and Breath of the Wild from separate distributors- received the game on-time on Friday, via USPS. The Switch? Nowhere to be found. The truck it was coming in on was "Delayed", but was in-transit by midnight (if not before) on Saturday morning. The city it was coming from is less than 2 hours away from my city, and it's apparently still "In Transit."

Because apparently, Saturday deliveries are for "Special Saturday Packages Only." And not delayed shipments that very likely have packages that were for next-day, or day-of deliveries. Because "hur dur, Saturday deliveries are special and no one gets to have them unless they scheduled specifically for Saturday."

 – About 2 months ago.

Ordered a Nintendo Switch and Breath of the Wild. Switch arrived, but they "incorrectly sorted your package" for the game. They were from the same place AND going to the same place. How did...

Ordered a Nintendo Switch and Breath of the Wild. Switch arrived, but they "incorrectly sorted your package" for the game. They were from the same place AND going to the same place. How did you f%@k up? But don't worry, they are delivering it to me as soon as possible. Like you know, not shipping the package they made late on Saturday and forcing me to wait three days longer than the two day shipping it should have been. Good think I get weekends off of work, I would never have wanted to actually have time to play the game. Glad it's coming while I'm at work three days late on a Monday; the "fastest" they could get it to me.

 – About 2 months ago.

Pre-ordered a Nintendo Switch as soon as it went for sale in early January. Paid next day air fees and everything. When it reached Phoenix, AZ UPS delayed the delivery due to a "mechanical...

Pre-ordered a Nintendo Switch as soon as it went for sale in early January. Paid next day air fees and everything. When it reached Phoenix, AZ UPS delayed the delivery due to a "mechanical error." The package was then checked out of the Phoenix facility early in the a.m. and hasn't changed in status yet. I live in Tucson. I could've driven to Phoenix and back and gotten the dang thing. I can only assume that it did reach Tucson the day it was supposed to be delivered but it's sitting on a truck somewhere in the city without an updated status. Essentially from what I understand because Saturday is not a business day and I chose next day air it isn't getting delivered this weekend. GREAT JOB UPS. Took time off and everything!

 – About 2 months ago.

Ordered "Next day air", cost as much as the items...find out it doesn't include Saturday! Then maybe change it from "Next day air" to "Next day air...excluding Saturday"!...

Ordered "Next day air", cost as much as the items...find out it doesn't include Saturday! Then maybe change it from "Next day air" to "Next day air...excluding Saturday"! Say what you mean and what it is. Went to the hub in Clearwater, FL and sought some personalized assistance to maybe locate the package (within their facility) only to get excuses and for them to tell me it "wasn't their fault".
I am so sick of people passing the buck! Zero customer service. At least with FedEx, it states next-business day air...then you know to choose "next day air" if you want Saturday. Yes, I would've gladly paid the extra $$ to arrive Saturday.
I will definitely go out of my way to only order from vendors that have FedEx option, UPS...you've lost my business.

 – About 2 months ago.

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error...

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error occurred in was less than 100 miles away. But instead of delivering a few hours later, or the very least, the next day, the supervisor just told me it might arrive, at best, three days following that mechanical error. She added UPS is not liable for any compensation of any kind for delay. Best part is she has never even confirmed a Monday delivery either. Need to keep rescheduling all my meetings or perhaps quit my job 'Waiting for Godot'.

 – About 2 months ago.

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error...

A 2nd air UPS delivery was scheduled for Friday so I rescheduled all my meetings for that day. A mechanical error happened at 4am that day and they rescheduled. Mind you the city the mechanical error occurred in was less than 100 miles away. But instead of delivering a few hours later, or the very least, the next day, the supervisor just told me it might arrive, at best, three days following that mechanical error. She added UPS is not liable for any compensation of any kind for delay. Best part is she has never even confirmed a Monday delivery either. Need to keep rescheduling all my meetings or perhaps quit my job 'Waiting for Godot'.

 – About 2 months ago.

Pre-ordered Ed Sheeran's new album weeks ago and planned to be home today for delivery only to check up on the tracking to find that they posted a delay notice at 6:30 AM that "Due to...

Pre-ordered Ed Sheeran's new album weeks ago and planned to be home today for delivery only to check up on the tracking to find that they posted a delay notice at 6:30 AM that "Due to operating conditions, your package may be delayed." My package is stuck in Vernon, CA right now with no ETA.

 – About 2 months ago.

Package en route to Miami for arrival on 3/3. arrived in Jacksonville last night (3/2) 6hours by car from Jacksonville yet ups claims due to 'mechanical error' package will take 3 more days...

Package en route to Miami for arrival on 3/3. arrived in Jacksonville last night (3/2) 6hours by car from Jacksonville yet ups claims due to 'mechanical error' package will take 3 more days to make it here. Will NEVER ship ups again

 – About 2 months ago.

Another "exception"! Scheduled delivery by the end of the business day on Friday. Somehow delayed in Vernon, CA common theme. Maybe it's time they start losing business, may just maybe...

Another "exception"! Scheduled delivery by the end of the business day on Friday. Somehow delayed in Vernon, CA common theme. Maybe it's time they start losing business, may just maybe they will fix that black hole of packages in VERNON. Worst than that I get to talk to a foreign based customer rep, lots of empathy there, arrrggghhhh!!!

 – About 2 months ago.

I left work early in order to make it home in time to meet the UPS driver for a 2nd attempt COD delivery. I watchedthe UPS driver drive past my house, slow down then continue on.
I have him the...

I left work early in order to make it home in time to meet the UPS driver for a 2nd attempt COD delivery. I watchedthe UPS driver drive past my house, slow down then continue on.
I have him the benefit of the doubt--I really thought he was going around the block since the streets are narrow and not easy to turn around in--- needless to say, he never returned!
I calle stage 1-800 number to 'track my package' about 10 minutes after he drove by and the status was ' attempted a 2nd drop off, no one available to receive COD.
Garage was open
Cars in driveway
Dog out front..

BUT NO ONE HOME 😂😂😂

Called to speak to someone and told I had to leave message and would hear from supervisor within the hour
We'll, 54 minutes later, the supervisor callls and says the driver can't turn around- he's on his way back to drop off important packages that need to be out for delivery tomorrow.
I reply with.. my package isn't important than?
She replied
He has 100's, yours is just 1!!!
Wow!! Totally disappointed..
I will try my hardest not to use anymore!!

 – About 2 months ago.

Absolutely the f%@king worst customer service at the not ups store. Took a prepackaged parcel to them to ship it out. They refused to do so stating since it was going to ruger they refused to ship...

Absolutely the f%@king worst customer service at the not ups store. Took a prepackaged parcel to them to ship it out. They refused to do so stating since it was going to ruger they refused to ship it. Told them last year they shipped this same package but they had to box it up. So wtf happened between then and now. The booger green haired clerk said that she had no clue how they shipped it. Told them to give me back my daughters competition firearm and I will go elsewhere. Took my firearm and drove 20 miles to the ups hub to have that clerk another "natural" blonde with the help of peroxide and some purple hair color gave me attitude and crap the whole time I was paying to ship the parcel. Wasted 1 hour on the phone with a loser customer lack of service manager named Richard who refused to pass me up to his supervisor or to corporate office. So I sent a strongly worded email to ups who said in four hours someone will get back to me

 – About 2 months ago.

HKKWC...

HKKWC

 – About 2 months ago.

Asked for overnight pickup and delivery of item for urgent package and ups never picked up the package. Now what!!!!!...

Asked for overnight pickup and delivery of item for urgent package and ups never picked up the package. Now what!!!!!

 – About 2 months ago.

The first time UPS messed up, they claimed I wasn't home...twice, when I was sitting right there by the door. The second time they made up some crazy reason claiming I was not listed in the...

The first time UPS messed up, they claimed I wasn't home...twice, when I was sitting right there by the door. The second time they made up some crazy reason claiming I was not listed in the building directory. What on earth does that even mean? They also claimed they tried to contact me for more info. Guess what, they never did. When I called the rep, she was awful and hung up on me out of no where. I have never, ever dealt with such incompetence. UPS needs to die a painful, horrible death.

 – About 2 months ago.

Third package to be claimed delivered. These fools can't even check an address. They do the same crap fed ex does. It's sad. USPS seems to be doing a better job. They aren't even trying to...

Third package to be claimed delivered. These fools can't even check an address. They do the same crap fed ex does. It's sad. USPS seems to be doing a better job. They aren't even trying to deliver packages. They tag and run or drop and run . Then it's the wrong house. Then a supervisor calls and says it was delivered. The signer was Spanish speaking. I can't even speak Spanish. Not to offend anyone. What the hell!

 – About 2 months ago.

It's funny have every one has problem with ups
But FedEx does the something's to
But none of you are putting FedEx drivers under the bus
It's more of that it's...

It's funny have every one has problem with ups
But FedEx does the something's to
But none of you are putting FedEx drivers under the bus
It's more of that it's personal then it is about the service

 – About 2 months ago.

dumb-ass driver sent my package to the local store and said i wasn't home, I've been home all day! i called customer service and told them that the driver never even pulled into the drive way,...

dumb-ass driver sent my package to the local store and said i wasn't home, I've been home all day! i called customer service and told them that the driver never even pulled into the drive way, i have security cam and double checked, he never showed; i told customer service this and i was told the driver did show up. i got proof he didn't and they still don't care. f%@k UPS!

 – About 2 months ago.

Wow, it's been a MONTH since the snow and yet packages between Portland and Boise (clear and 50F+) and salt laity and Boise (no weather events) are now 2 days late "due to weather event"...

Wow, it's been a MONTH since the snow and yet packages between Portland and Boise (clear and 50F+) and salt laity and Boise (no weather events) are now 2 days late "due to weather event"

 – About 2 months ago.

Why is UPS still a Thing?? Made a purchase on Amazon with Prime, Stayed home to make sure i get the delivery and guess what?? I update my Tracking and it says can be picked up at an Access Point!! go...

Why is UPS still a Thing?? Made a purchase on Amazon with Prime, Stayed home to make sure i get the delivery and guess what?? I update my Tracking and it says can be picked up at an Access Point!! go downstairs and the J*****F Just dropped a note in my box without even Ringing My F*****g Door Bell !! Why the F*** is this company still around?? Cant we all just sue or ban or Take Action or Something?? #IHateUPS

 – About 2 months ago.

They STOLE my package. It had a vintage snare drum in it............

They STOLE my package. It had a vintage snare drum in it.........

 – About 2 months ago.

UPS "attempted delivery" and failed... while I was home. Why pay for Amazon Prime with guaranteed delivery of UPS just isn't going to deliver my packages? ...

UPS "attempted delivery" and failed... while I was home. Why pay for Amazon Prime with guaranteed delivery of UPS just isn't going to deliver my packages?

 – About 2 months ago.

Paid for UPS 3 Day select and was told it was faster then USPS priority mail by Millersville Md UPS store. Well guess what, package was shipped Thursday and has been sitting in Idaho since Saturday...

Paid for UPS 3 Day select and was told it was faster then USPS priority mail by Millersville Md UPS store. Well guess what, package was shipped Thursday and has been sitting in Idaho since Saturday and was suppose to be delivered by yesterday. Multiple calls and emails yesterday and no answers. Then get notification at 815 last night saying delayed due to weather and no available delivery information available. This box is a care package for my son who is on his first deployment and can only receive one package. I'm devastated and heartbroken. If it is not at delivery site by 6 tonight he won't receive. Thanks UPS! Called local police dept and was told part of highway was shut down, but that doesn't explain why the package has been sitting for 4+days and won't be delivered today. Unexcusable!

 – About 2 months ago.

I ordered my daughter new bedding for her room and she's been so excited asking everyday to check where it is and when it will be delivered. It should have been out for delivery today but now...

I ordered my daughter new bedding for her room and she's been so excited asking everyday to check where it is and when it will be delivered. It should have been out for delivery today but now it's saying a there is a delay due to operating conditions. THE WEATHER IS FRIKIN SUNNY AND DRY! Operating condition delay my ass.

 – About 2 months ago.

yes
yes they do
for too many reasons to name...

yes
yes they do
for too many reasons to name

 – About 2 months ago.

Every time I have a package delivered by them through any online service they require a signature and then they attempt delivery during odd hours while I'm at work. I work a normal schedule, but...

Every time I have a package delivered by them through any online service they require a signature and then they attempt delivery during odd hours while I'm at work. I work a normal schedule, but all attempts are made before 5pm and then the package is sent back. They don't even leave a time stamp for when they tried delivering the package. Why am I having mail shipped to me if I am always going to have to drive to a customer location to pick up my things? What is the point of mail then? Deliver at a reasonable time and when you fail to deliver try a different time, and leave a timestamp on your attempt, please.

 – About 2 months ago.

update: UPS just said that their driver cannot call me or text me like fedex do because they dont give the drivers company phones. So why the f%@k they ask for my phone number when preparing a...

update: UPS just said that their driver cannot call me or text me like fedex do because they dont give the drivers company phones. So why the f%@k they ask for my phone number when preparing a shipment? unbelievable

 – About 2 months ago.

one more thing, both ground and express Fedex delivery guys call me and text me whenthey have a package for me. they come back the same day if they dont find me the first time.
I guess they care...

one more thing, both ground and express Fedex delivery guys call me and text me whenthey have a package for me. they come back the same day if they dont find me the first time.
I guess they care much more than those other ones dressed like Nazis

 – About 2 months ago.

Waited at home monday and tuesday for a package with Adult signature. Monday the website said "by the end of day". I had errands so i went at noon and left a sign on the door saying i was...

Waited at home monday and tuesday for a package with Adult signature. Monday the website said "by the end of day". I had errands so i went at noon and left a sign on the door saying i was going to be back by 3pm. Got stuck on traffic and at 3:03 i had a door tag. ok my mistake. Tuesday again I was waiting, at 11am i needed to go to the bathroom, my wife went for errands and took the car. while in the bathroom i hear my cellphone ding and it was Fedex announcing me they have a package for me and will be here around noon. I lift my eyes and see the f%@king UPS doortag again on my door. Because the car wasn't in the driveway the asshole didnt even rang the door, or i would have heard it.
By the way.....knowing all of this could happen, monday morning i contacted the local office asking to keep the package there or to let the driver know that i was going to be out until 3pm. They would not even listen to me.

 – About 2 months ago.

Said they delivered the package to my local post office 5 days ago! They don't have it. Second time this happened to me. They really do SUCK! ...

Said they delivered the package to my local post office 5 days ago! They don't have it. Second time this happened to me. They really do SUCK!

 – About 2 months ago.

UPS Delivered a 220$ package to the wrong address and let some random asshole sign for It, now I need to fight customer service to get my money back. God I hate UPS!...

UPS Delivered a 220$ package to the wrong address and let some random asshole sign for It, now I need to fight customer service to get my money back. God I hate UPS!

 – About 2 months ago.

way too long.......

way too long....

 – About 2 months ago.

OMG my son paid extra to have his id sent asap to our house because it was stolen. The tracking number said it would be there at noon. I went at noon to make sure I got it and their was not package...

OMG my son paid extra to have his id sent asap to our house because it was stolen. The tracking number said it would be there at noon. I went at noon to make sure I got it and their was not package and no note. I called and customer service said the driver attempted to deliver??? A signature was not required! So he said the driver would be back at 1pm. So I waited at house from noon till 1:30 and called again and customer service then said oops he was not coming again. Told my son to come get at their facility on Monday with an ID, really??? The package is his ID. This is one of many bad experiences with UPS. I find that on their customer service line they completely lie.

 – About 2 months ago.

Ups does not value their customers. They make up fraudulent reasons for delay to negate their responsibility to return shipping fees when they do not honor their shipping commitments & they are...

Ups does not value their customers. They make up fraudulent reasons for delay to negate their responsibility to return shipping fees when they do not honor their shipping commitments & they are deceitful & dishonest with their customers. Everyone should boycott UPS & use an alternative, fedex doesn't cost much more & has way better service & USPS is the cheapest and has always done a better job than UPS. Please contact the companies you buy from such as Amazon & request your purchases be shipped through an alternative. UPS doesn't care about their customers so lets make sure they have less of them to disrespect

 – About 2 months ago.

Amazon order. Paid extra for overnight shipping. Package makes it to Commerce City Colorado. Then stops due to operating conditions. Entire Denver area got maybe a couple of inches of snow last...

Amazon order. Paid extra for overnight shipping. Package makes it to Commerce City Colorado. Then stops due to operating conditions. Entire Denver area got maybe a couple of inches of snow last night. I didn't have any issues getting around today.

 – About 2 months ago.

I can't believe this company... they... they should make more money... they should go suck everything... they should fire everyone... i had a package and it took 1 year to come to my house i was...

I can't believe this company... they... they should make more money... they should go suck everything... they should fire everyone... i had a package and it took 1 year to come to my house i was mad at the company.. that i walked in the ups store and i screamed at the lady in the desk.. don't ever use this company... they should ship them self's to my ass.. I hope you read this UPS!


FROM, YOUR LOVE :)

 – About 2 months ago.

My package was to be delivered today by 3:30 then ups updated status to "operational conditions" delay whatever the fk that mean & now says no delivery time available with a note about severe...

My package was to be delivered today by 3:30 then ups updated status to "operational conditions" delay whatever the fk that mean & now says no delivery time available with a note about severe weather in the midwest. My package was mailed from California, never left California, and I am in sunny southern California. Tomorrow is saturday & I'm sure they won't deliver then either. You suck UPS

 – About 2 months ago.

I'm here, at work, and just got an email saying they couldn't make the delivery, because I "wasn't available". f%@k ups...

I'm here, at work, and just got an email saying they couldn't make the delivery, because I "wasn't available". f%@k ups

 – About 2 months ago.

I ordered a birthday gift for myself in plenty of time to be delivered before the day I wanted it. It has taken four days to go 144 miles.- a 2 hour and 15 minute drive. And now it's going to...

I ordered a birthday gift for myself in plenty of time to be delivered before the day I wanted it. It has taken four days to go 144 miles.- a 2 hour and 15 minute drive. And now it's going to sit there - due to bad weather in a place with no adverse weather - and take an additional 5 days. It's it across the country - it's typically a 2-3 day delivery.

I know they can't control the weather but how about putting a plan in place to work around it?

Thanks UPS.

 – About 2 months ago.

My company has stopped using ups for everything except for cod(because they have a better cod setup than fedex. But sometimes when I order something from someone else they ship through ups and...

My company has stopped using ups for everything except for cod(because they have a better cod setup than fedex. But sometimes when I order something from someone else they ship through ups and there's nothing I can do about it. So I've been waiting for a package and it was in my city two days ago(scan showing in tracking). Then I just tracked to see where it was because it should have been here today and it showed that it was transferred to usps(after usps has already dropped off). So I'm sure I'll get tomorrow, but its seriously frustrating when a package is literally sitting in a building semi close and I don't receive it for another 3 days. Someones dropping the ball. I have issues with every parcel company to some extent, but ups takes the cake. Constantly leaving me saying WTF over the years.

 – About 2 months ago.

Never use UPS. I will talk to all my friends never use UPS. ...

Never use UPS. I will talk to all my friends never use UPS.

 – About 2 months ago.

Avoid using UPS at all costs, anyone who want to live a peaceful life and want to retain just the slightest control of your own life, DO NOT USE UPS!! And, if you have a missing package, CALL YOUR...

Avoid using UPS at all costs, anyone who want to live a peaceful life and want to retain just the slightest control of your own life, DO NOT USE UPS!! And, if you have a missing package, CALL YOUR SHIPPER BUT NOT UPS, because the UPS agent simply do not care and they ain't afraid to show that and offend you, its never their responsibility to solve a problem caused by them!!! The UPS is too big to care us individual consumers. This company works like a bank robber, they get paid to delivery your $$$ packages, but all you get back is their weird and contradicting online updates "package is in transit/package is delayed/package is waiting for clearance/is delivered to your door blah blah blah" whereas you have never seen a UPS truck show up at your door!!! To ship a package from US to Canada usually takes 2-4 business days. But according to UPS they have managed to deliver it to me within 24 hours!!! They do not even try to prove the delivery actually took place, they never give you any result of their stupid "investigations", because they are gangsters they do not leave paper or trace but simply take your money and your package and disappear and never call you back. There are 100 ways to successfully delivery a package, but the UPS way is never one of them! Let us all make new years resolution that by 2018 this UPS company will completely vanish from earth! We do not need them to exist no more!!!

 – About 2 months ago.

They are almost as bad as USPS! I asked to have my 'signature required' package routed to a UPS Store (since now they only make one delivery attempt before delivering it to a UPS Store that...

They are almost as bad as USPS! I asked to have my 'signature required' package routed to a UPS Store (since now they only make one delivery attempt before delivering it to a UPS Store that is as far away from you as possible) and it was "automatically" returned to the sender as a SAFETY procedure to prevent a fraudulent intercept!

They require your @$#%ing ID before they give you the package and, oh-by-the-way, I was rerouted to a mother&%$#ing UPS STORE!!!!! >:-O

I told Amazon that if they ship UPS, I'm going to refuse delivery from now on and cancel the order.

 – About 2 months ago.

our 3 y/o daughter was anxioisly awaiting her new castle bed with slide for about a week. Said it would be here yesterday, so we waited... said it would be here, so we wait... nothing! Isn't it...

our 3 y/o daughter was anxioisly awaiting her new castle bed with slide for about a week. Said it would be here yesterday, so we waited... said it would be here, so we wait... nothing! Isn't it funny thay severe weather 50 hrs prior only seems to effect UPS? very interesting. Anyways, Amazon should completely dump UPS because it's not helping their brand. Each day it hasn't arrived has been hours of anxiously awaiting her princess bed with a slide and castle, with unbridled joy, only to be smashed down by a company that has either no soul or contingency plans. They have made my wife and I liars 2 days in a row, and I have contacted Amazon to request UPS be taken out of the possibilities of shipping for my account. It looks like it may have worked. DO IT! The worst part is that my package has supposedly been sitting 40 minutes from my house for about 20 hrs yet I wasn't allowed to drive to pick it up in time for the party. UPS breaks hearts and pisses off good daddies. I will choose free will

 – About 2 months ago.

I tell my customers and my suppliers to avoid UPS at all costs. FedEx is non union. USPS is faster. UPS has cost my company so much money, that not only do I refuse to use them, I beg my suppliers...

I tell my customers and my suppliers to avoid UPS at all costs. FedEx is non union. USPS is faster. UPS has cost my company so much money, that not only do I refuse to use them, I beg my suppliers and anyone shipping something to me to use anyone, ANYONE but UPS. They loose packages ON THEIR TRUCKS. I mean the box is there, but the driver "can't find it." Why? Because the over paid moron delivered it at his last stop. Screw that company, and anyone that has anything to do with it.

 – About 2 months ago.

UPS has my package according to their tracking info, but it has been scheduled for delivery for 4 straight days but never shown as on the truck for delivery. Talked to their customer service 3 times...

UPS has my package according to their tracking info, but it has been scheduled for delivery for 4 straight days but never shown as on the truck for delivery. Talked to their customer service 3 times and was told to wait until the end of the day for shipment, and of course they failed each day. CS is very nice, but NO help. I am now supposed to go through Amazon to get this fixed. As I noted, Amazon was not the party that lost the package, UPS did, and why don't you do something about fixing your error?

Classless and headed for a fall with service like this,

 – About 2 months ago.

sold UPS stock. they suck...

sold UPS stock. they suck

 – About 2 months ago.

met customer woman. they just lost my stuff, but they never lost my cheap stuff before. ...

met customer woman. they just lost my stuff, but they never lost my cheap stuff before.

 – About 2 months ago.

UPS invents teleportation...
Concord, ON, Canada 02/09/2017 4:44 P.M. Pickup Scan
Scheduled Delivery Date: Wednesday, 02/15/2017
Hodgkins, IL, United States 02/14/2017 8:55 A.M....

UPS invents teleportation...
Concord, ON, Canada 02/09/2017 4:44 P.M. Pickup Scan
Scheduled Delivery Date: Wednesday, 02/15/2017
Hodgkins, IL, United States 02/14/2017 8:55 A.M. Arrival Scan
Three days later...
Louisville, KY, United States 02/17/2017 10:52 P.M. Departure Scan
Scheduled Delivery Updated To: Wednesday, 02/22/2017, By End of Day
Next Scheduled Event:  Tuesday,02/21/2017 by 11:59 P.M.
Wonder where it will teleport to next...
Maybe if the package gets close enough to Denver I can snag it as it goes by...

 – About 2 months ago.

when you are the biggest fish in the pond, and your stock price is in three digits, you have the right to shaft it to every single one of your customers......

when you are the biggest fish in the pond, and your stock price is in three digits, you have the right to shaft it to every single one of your customers...

 – About 2 months ago.

UPS cares only about their stock price, and nothing else...

UPS cares only about their stock price, and nothing else

 – About 2 months ago.

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around...

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around about how to get it changed. I tried changing it on their website and it would not let me change it because the set up is garbage. I then called back and got it changed to a residential address. They tried delivering this package at 1240 pm and no one was there to receipt so they took it back, and now cant deliver on saturday. I am furious and their customer service is very sub par. They need to get their act together. Anyone trying to ship anything I would highly not recommend UPS. Go with another service, that delivers on saturdays and is more usefull. Bunch of B.S from UPS.

 – About 2 months ago.

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around...

I have been waiting on parts I ordered for my car for over a week now, it was 2 day shipping. They did not tell me I could not ship it to a P.O. Box until I checked myself, then gave me a run around about how to get it changed. I tried changing it on their website and it would not let me change it because the set up is garbage. I then called back and got it changed to a residential address. They tried delivering this package at 1240 pm and no one was there to receipt so they took it back, and now cant deliver on saturday. I am furious and their customer service is very sub par. They need to get their act together. Anyone trying to ship anything I would highly not recommend UPS. Go with another service, that delivers on saturdays and is more usefull. Bunch of B.S from UPS.

 – About 2 months ago.

UPS is full of shit. They lie about delays all the time. If you make changes on you delivery they almost always will delay your shit. SMH...

UPS is full of shit. They lie about delays all the time. If you make changes on you delivery they almost always will delay your shit. SMH

 – About 2 months ago.

They just expect me to sit at home all day for a delivery. When I ring up they say estimated delivery by 2pm, but 4pm and it's still not here. No way to contact the driver - apparently they...

They just expect me to sit at home all day for a delivery. When I ring up they say estimated delivery by 2pm, but 4pm and it's still not here. No way to contact the driver - apparently they don't know how to use phones. How can the world's largest delivery company be so bad?!

 – About 2 months ago.

First of all why they don't ring the bell? They just knock on the door and if by any reasons we don't hear they leave with a notice! (this is when you have to pay of course)
Secondly...

First of all why they don't ring the bell? They just knock on the door and if by any reasons we don't hear they leave with a notice! (this is when you have to pay of course)
Secondly they invent delivery statuses like "final attempt for delivery at 8 pm" and when I contacted them they said it was not an actual delivery attempt but an exemption.
My shipper mistakenly sent the item to be paid on arrival but I contacted them and informed them that shipping charge is on them so they contacted UPS asking to be rebilled but guess what! UPS doesn't accept billing less than 20 USD! why ? they are so rich that 20$ doesn't worth the billing process? it has to be paid only by credit card ! So what should I do? contact a manufacturer and ask them to call UPS with a Credit card to pay so I get my package? and I am not sure how a manufacturing company is gonna contact UPS with a credit card in hand! so I am waiting to see when I get my package! too much bureaucracy to cause customers more inconvenience!

I got one more:
Create an account with UPS and get 40% discount on your first 3 or 6 months shipping, so I did and then I shipped and bill showed with 40% discount and how do I pay? -wait we will send you the bill, and the bill comes in a week with no discount! and I contacted them telling them that I had the discounted price and they are like: which discount? there is no such! you have to pay in full! I go online and reprint the receipt and discount disappeared! luckily I found the original print!
Fraud!

 – About 2 months ago.

It's the f%@king worst. ...

It's the f%@king worst.

 – About 2 months ago.

up's is horrible. Avoid them as much of possible. Horrible service in all forms.. Go FEDEX! they never have a problem. How is ups still in business? I have soooo many problem's with ups......

up's is horrible. Avoid them as much of possible. Horrible service in all forms.. Go FEDEX! they never have a problem. How is ups still in business? I have soooo many problem's with ups... it's pathetic and so tired of dealing with them and excuses

 – About 2 months ago.

False delivery attempt. I will never use these cock@$%#ers again. Driver put sticker on door and hauled butt. Didn't ring bell or knock. The door is 14 feet from where I'm sitting. ...

False delivery attempt. I will never use these cock@$%#ers again. Driver put sticker on door and hauled butt. Didn't ring bell or knock. The door is 14 feet from where I'm sitting. Must've been running late and needed to make up some time by not stopping for signature-required packages.
Delayed 2 days for severe weather. Pkg took 4 days to get from Oregon to Colorado. Really??? Now I have to go to the UPS Store to pick it up myself sometime tomorrow? No second delivery "attempt"?
This package has been through 7 different sorting locations in 10 days before being sent out for "delivery". Two of those locations are 36 minutes apart according to the tracking information. WTF???
Great job guys! Hope you make use of the nearly $70 it cost me to ship an 8 lb. package via Ground to someday figure out what the hell you're doing.
What a shame. UPS used to be a reliable, economical way to ship things. Even more of a shame: The USPS is better! It's a sad day when a private business can't outdo a bloated government run organization..

 – About 2 months ago.

UPS - Ultimate Pieces of Shit.

They called me to advise me that my package was going to be delivery on Thursday. So I decide to take the day off, I waited all day and even called when my...

UPS - Ultimate Pieces of Shit.

They called me to advise me that my package was going to be delivery on Thursday. So I decide to take the day off, I waited all day and even called when my package had not arrived at 5:30pm. They said that there was no reason it would not be delivered before 7pm and not to worry. Well 7pm rolled around and guess what nothing so I refresh my tracking window and now it's marked as: Delay: "Emergency Situation or Severe Weather ". So I called and they don't even mention the Emergency Situation or Severe Weather status. Instead these assholes claims that the driver already tried to attempt delivery. There is no tags on the door and the door bell is in working condition.

If you're an incompetent moron then you are overqualified to work at UPS.

 – About 2 months ago.

I live in a condo building. There's an electronic directory to buzz residents so they can open the door. UPS drivers rarely make an attempt to use the buzzer. They leave bogus "receiver not...

I live in a condo building. There's an electronic directory to buzz residents so they can open the door. UPS drivers rarely make an attempt to use the buzzer. They leave bogus "receiver not home" messages on the outside when I have been home all day long. The latest fail was a Thursday night delivery of deep-dish pizza shipped from across the country on dry ice. UPS notes claimed I wasn't home Thursday or Friday (false both times, my wife was home all day and no one buzzed her). Called the 800 number, was told the local distribution center is now closed on weekends and that the earliest I could get my package was Monday. Picked it up myself on Monday but the food was ruined by then. UPS is absolutely the worst delivery service for shared apartment/condo buildings in my area. I guess they are not paying drivers enough to actually, you know, DELIVER.

 – About 2 months ago.

Forty pound box from Las Vegas to Boston, box arrived wet, foot long tears in side of box, puncture damage into box. Luckily the contents weren't damaged....

Forty pound box from Las Vegas to Boston, box arrived wet, foot long tears in side of box, puncture damage into box. Luckily the contents weren't damaged.

 – About 2 months ago.

False attempted delivery. No sticker...

False attempted delivery. No sticker

 – About 2 months ago.

4 mis/undelivered packages in 7 weeks and no way to complain!!! One was a box of what became, on their watch, rotten meat, and another, necessary medicine. ...

4 mis/undelivered packages in 7 weeks and no way to complain!!! One was a box of what became, on their watch, rotten meat, and another, necessary medicine.

 – About 2 months ago.

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!

I HATE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Every F!@#$ing time these guys never deliver on...

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHH!

I HATE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Every F!@#$ing time these guys never deliver on time........ Just DAMN

 – About 2 months ago.

Terrible!!
They gave me a window of time for delivery between 8am and 8pm. The shipper required my signature. I called UPS to see if I cant get an estimation as I cannot take an entire day off...

Terrible!!
They gave me a window of time for delivery between 8am and 8pm. The shipper required my signature. I called UPS to see if I cant get an estimation as I cannot take an entire day off of work. Rep Nicole gave me a time frame of 12pm-2pm. So I took a long lunch. 3pm rolls around and I had to go back to work. According to UPS they attempted delivery @130pm. I was there!! I called UPS and they told the driver knocked on my door 3 times and waited up to 5 minutes for answer. THAT DIDNT HAPPEN!! They then proceed to tell me that they will try again tomorrow. I explained that I needed the package today and asked if I can pick the package up at the UPS depot near my house. I was told no pick ups are allowed at the depot. I explained that I work until 630pm Monday-Friday and that I will not be able to meet the driver. UPS was not willing to work with me on making easier to get my shipment. They could only offer to have the packaged returned to sender and have them create a new label with a different address OR for an extra fee, I could pay to have it dropped off at a UPS Access point??? Hello I already paid shipping, why am I paying again. I was told that UPS access points charge for storage of a package?!??! Long story short, I now have to take a day off to receive my package.

FOR REAL UPS YOU SUCK!!!!

 – About 2 months ago.

My package, which was supposed to be delivered today, and shipped from California a week ago, is being delayed because of natural disasters, was delayed this morning. Surely it should have left CA by...

My package, which was supposed to be delivered today, and shipped from California a week ago, is being delayed because of natural disasters, was delayed this morning. Surely it should have left CA by now.

 – About 2 months ago.

I just wanted to say that UPS is horrible!! A package that was meant to be received today will not be delivered by tomorrow due to the fact that they were unable to load it.. This happened 3 times....

I just wanted to say that UPS is horrible!! A package that was meant to be received today will not be delivered by tomorrow due to the fact that they were unable to load it.. This happened 3 times. Not just once. I will definitely not be using this service again.

 – About 2 months ago.

Delay- Due to operating conditions (Louisville). In my opinion, what a generic and worthless thing to say that reads to me like we are really bad at the primary thing we do, WORTHLESS....

Delay- Due to operating conditions (Louisville). In my opinion, what a generic and worthless thing to say that reads to me like we are really bad at the primary thing we do, WORTHLESS.

 – About 2 months ago.

They completely lost my package
Bunch of wholes ...

They completely lost my package
Bunch of wholes

 – About 2 months ago.

Here is a new one. They could not deliver my package to my address because of civil unrest. I live in LA. There were no protests, Obamajams, etc to rate a "civil unest" failure for to...

Here is a new one. They could not deliver my package to my address because of civil unrest. I live in LA. There were no protests, Obamajams, etc to rate a "civil unest" failure for to deliver a package on once let allow the 3 occasions they are to attempt to deliver a package. The best part, the card they sent to me telling me this told me I had until 13 Feb 19:00 to pick up my package. That card arrived on 13 Feb. As of 1345 on 13 Feb, the package is marked return to sender. How many times can this company fail?

 – About 2 months ago.

gwwwaaahhhhhhh!!! Can't stand these guys sometimes! 4 personal packages in the last month, all delayed due to severe conditions. Yet no mention on their site of severe conditions where the...

gwwwaaahhhhhhh!!! Can't stand these guys sometimes! 4 personal packages in the last month, all delayed due to severe conditions. Yet no mention on their site of severe conditions where the packages were last scanned? 2nd day air? how about UPS ground via the Air? Last time I pay for that! Had some packages due in Wednesday of last week for work as well....delayed! Apparently, I can't try to make a living either without these guys screwing with me! lol!

 – About 2 months ago.

Had anyone even revived their packege they ordered at all I'm still ask for ask and im starting to get upset. Was supposed to be here grid and it's not that far away from me. ...

Had anyone even revived their packege they ordered at all I'm still ask for ask and im starting to get upset. Was supposed to be here grid and it's not that far away from me.

 – About 2 months ago.

Same story here, pkg was to be delivered Feb 10 now they tacked on a whole week saying bad weather reasons, there wasn't weather that was that bad to be delayed a week, I received two pkgs I...

Same story here, pkg was to be delivered Feb 10 now they tacked on a whole week saying bad weather reasons, there wasn't weather that was that bad to be delayed a week, I received two pkgs I ordered from Amazon from other carriers the same day no problem. I'm in cda idaho my pkg has been sitting for 3 days in Spokane Washington that isn't even an hour away.

 – About 3 months ago.

Waited all day yesterday for 2 packages that were listed as "out for delivery",only to have the status change to "weather delay" with no new estimated delivery date still.Yes,we had...

Waited all day yesterday for 2 packages that were listed as "out for delivery",only to have the status change to "weather delay" with no new estimated delivery date still.Yes,we had snow in New England this week,as we usually do,but the roads are plowed,and it clearly wasn't an emergency situation for the ups truck I saw yesterday next door picking up at a local business.

 – About 3 months ago.

Argghhh it was guaranteed by yesterday at 8PM. The snow is completely plowed by somehow they think that severe weather is an excuse to delay my time sensitive package to "by the 13th" (4 days...

Argghhh it was guaranteed by yesterday at 8PM. The snow is completely plowed by somehow they think that severe weather is an excuse to delay my time sensitive package to "by the 13th" (4 days later than expected) TRIGGERED

 – About 3 months ago.

Severe Weather delay on February 9 (Thursday) understandable, we ha a foot of snow. Severe Weather delay on the February 10 (Friday) with an "out for delivery" and all roads cleared (package...

Severe Weather delay on February 9 (Thursday) understandable, we ha a foot of snow. Severe Weather delay on the February 10 (Friday) with an "out for delivery" and all roads cleared (package from Amazon was in UPS two towns away)....B.S. ***** FedEx delivered my printer from Amazon on February 10. Amazon needs to switch to FedEx for all deliveries.

 – About 3 months ago.

Update .... UPS said ' your package was accidentally let in the building ' its bedn sitting in KY for 2days.
Called customer service they said my local office would call me within 1...

Update .... UPS said ' your package was accidentally let in the building ' its bedn sitting in KY for 2days.
Called customer service they said my local office would call me within 1 hour which has never happened

 – About 3 months ago.

They said they would come back tomorrow and just sign paper they left. Nothing happened it was sent to a remote store for me to drive to. What a joke to call them a service provider. Still have not...

They said they would come back tomorrow and just sign paper they left. Nothing happened it was sent to a remote store for me to drive to. What a joke to call them a service provider. Still have not gone to pick up a package at their convenience. Maybe, they can ship it back and then the seller will lose a sale and have to refund me. FT. Collins, Colorado.Some people are not available at UPS whenever delivery service, and have to go to work.

 – About 3 months ago.

Update: Just don't understand why my delivery up and turned tail. Thanks for postponing AGAIN, this time for currently non-existent "severe" weather conditions. USPS ensured next-day...

Update: Just don't understand why my delivery up and turned tail. Thanks for postponing AGAIN, this time for currently non-existent "severe" weather conditions. USPS ensured next-day delivery, not understanding why my packages are accumulating with you guys and not being delivered. Extremely upset.

 – About 3 months ago.

"It just not have been your regular driver" is the reason UPS wouldn't leave the package, yet someone was home. Ground doesn't deliver Saturday but you could waste your time and gas...

"It just not have been your regular driver" is the reason UPS wouldn't leave the package, yet someone was home. Ground doesn't deliver Saturday but you could waste your time and gas and pick it up tonight.

 – About 3 months ago.

My package was scheduled to delver today but it has been in Louisville , KY for 12 hours. " Delivery will be reschedule to Saturday."...

My package was scheduled to delver today but it has been in Louisville , KY for 12 hours. " Delivery will be reschedule to Saturday."

 – About 3 months ago.

Packages scheduled for delivery today, but half of my order is delayed with no updates due to yesterday's storm. However the roads have since been cleared and most every other place in my area is...

Packages scheduled for delivery today, but half of my order is delayed with no updates due to yesterday's storm. However the roads have since been cleared and most every other place in my area is at full-working status. Really sort of peeved and hoping my packages are updated for delivery tomorrow, otherwise I'm lodging a complaint.

 – About 3 months ago.

We have to deal with the same UPScrap here in Europe, always some lame excuse for not delivering on time...
All the other delivery companies are doing there job perfect!
Why can't UPS?...

We have to deal with the same UPScrap here in Europe, always some lame excuse for not delivering on time...
All the other delivery companies are doing there job perfect!
Why can't UPS?

 – About 3 months ago.

Must be bad weather everywhere. Just got the bad weather email claimed in Ill. location but no bad weather there. Great looks like I will be waiting a long time for my package....

Must be bad weather everywhere. Just got the bad weather email claimed in Ill. location but no bad weather there. Great looks like I will be waiting a long time for my package.

 – About 3 months ago.

This is some god damn bullshit. The only update I've received in the last on my f%@king package is in regards to severe weather conditions in Washington. Is it too much to ask for a f%@king...

This is some god damn bullshit. The only update I've received in the last on my f%@king package is in regards to severe weather conditions in Washington. Is it too much to ask for a f%@king delivery date?? Last notification was 6pm on the seventh. Package was supposed to be delivered on the eighth. is it too much to ask for notifications at least every 24 hours?

 – About 3 months ago.

HOLY f%@k UPS IS SO STUPID. this f%@king 8 hour time window for delivery... do you really expect me to wait at home for 8 whole hours to pick up something???...

HOLY f%@k UPS IS SO STUPID. this f%@king 8 hour time window for delivery... do you really expect me to wait at home for 8 whole hours to pick up something???

 – About 3 months ago.

Living in Jersey time sensitive material, snow was cleared out hours ago ,tracked and called to make sure packaged was being delivered got an okay from the person on the other end of the line and a...

Living in Jersey time sensitive material, snow was cleared out hours ago ,tracked and called to make sure packaged was being delivered got an okay from the person on the other end of the line and a " your items is scheduled for delivery today..." Many hours later and many drinks, nothing shows up keep in mind I live five mins away from this mother f%@king ups office not even right up the street I have no option for them to hold my package either !! Here I am desperately trying to track the package that has been delayed due to the weather..., Will never ever let ups handle any of my packages any more no matter how inconvenient it is.

 – About 3 months ago.

UPS is up to it's old tricks again! Blaming weather for delays.Can't believe UPS stock is this high. 106 dollars a share. Obscene!...

UPS is up to it's old tricks again! Blaming weather for delays.Can't believe UPS stock is this high. 106 dollars a share. Obscene!

 – About 3 months ago.

Does anybody have a direct phone number to UPS corporate?? not the 800-pickup. Need to get midevil on these pricks ...

Does anybody have a direct phone number to UPS corporate?? not the 800-pickup. Need to get midevil on these pricks

 – About 3 months ago.

UPS does not even try to deliver to my address. Moved to a new subdivision that does not show up on google maps just yet. Rather than get a phone call from the driver, they drop it off at a drop...

UPS does not even try to deliver to my address. Moved to a new subdivision that does not show up on google maps just yet. Rather than get a phone call from the driver, they drop it off at a drop location and do not notify that they have done so. I am sick of finding out that the package has been 5 min drive from my place and then they ship the item back.

FEDEX has been great. Called me when they couldnt find th place, and left a note on my door if they took it to a drop location because i was not home. UPS claims to be a logistics company, but i find they are very lazy. How hard can it be to pick up a dang phone and call

 – About 3 months ago.

Reason given for missing scheduled delivery is severe weather... asking if I will go pick up at a drop location. We do live in a hill, and there has been more snow than normal. School buses managing...

Reason given for missing scheduled delivery is severe weather... asking if I will go pick up at a drop location. We do live in a hill, and there has been more snow than normal. School buses managing fine, as is paper delivery, bottled water delivery, etc. UPS seems to be the only one I am seeing using the weather as an excuse - they seem to think it absolutely, positively does not need to be delivered as planned.

 – About 3 months ago.

Package lost for over a month bouncing between cities back and forth. Called customer service got hung up on. Sent email no response back. Finally days it was delivered only problem is it was...

Package lost for over a month bouncing between cities back and forth. Called customer service got hung up on. Sent email no response back. Finally days it was delivered only problem is it was delivered in the wrong state! Idiots!

 – About 3 months ago.

Damn bro exact same shit happened to me ! That my package is in le grant when it was supposed to be in Vernon ready for delivery today and now they re scheduled it till Monday this f%@ken sucks...

Damn bro exact same shit happened to me ! That my package is in le grant when it was supposed to be in Vernon ready for delivery today and now they re scheduled it till Monday this f%@ken sucks specially when it's race car parts ur waiting for

 – About 3 months ago.

Package was supposed to arrive today here in CA from NH, slow ass 7 day shipping from across the country. I follow the tracking daily and it was in Vernon, CA (about 35 miles from me) last night at...

Package was supposed to arrive today here in CA from NH, slow ass 7 day shipping from across the country. I follow the tracking daily and it was in Vernon, CA (about 35 miles from me) last night at 8:47pm. Then UPS updated saying there was a trailer delay and the package would be rescheduled. Called them today, spoke with a manager and she said the last scan she shows was in Le Grand, CA at 10:36pm last night. Le Grand is 301 miles north of me! So UPS screwed up and took it from 35 miles from me and sent it another 275 miles north of me, the opposite direction from my place. Now they are saying it wont be here until sometime next week which is completely unacceptable. What a pathetic company.

 – About 3 months ago.

1" of snow 3 days ago - roads and driveways clear and they still cant move a package 5 miles - these guys are useless - don't deserve to be in business. I wish @Amazon would use a different...

1" of snow 3 days ago - roads and driveways clear and they still cant move a package 5 miles - these guys are useless - don't deserve to be in business. I wish @Amazon would use a different carrier

 – About 3 months ago.

Have previously pais labels from a company. Trying to get a pick up scheduled requires so many hoops on web site and robot phone system that is simply is not worth using. Not staffing easy to reach...

Have previously pais labels from a company. Trying to get a pick up scheduled requires so many hoops on web site and robot phone system that is simply is not worth using. Not staffing easy to reach human assistance must be worth losing business daily.

 – About 3 months ago.

ordered live corals from CA to LA on 1/31/17 for NEXT DAY DELIVERY on 2/1/17. Guess what???!! $hitty UPS pulls the old "severe weather" card and my package is delayed indefinitely it seems....

ordered live corals from CA to LA on 1/31/17 for NEXT DAY DELIVERY on 2/1/17. Guess what???!! $hitty UPS pulls the old "severe weather" card and my package is delayed indefinitely it seems. FEDEX never has a problem, literally hundreds of shipments and NO PROBLEMS from FEDEX. UPS SUXXX!!!!

What can brown do for me??? Drop this package off at FEDEX!!!! Thanks.

 – About 3 months ago.

UPS Phoenix AZ suckssssss because a driver decided to hit my husband's brand new CBR motorcycle while it sat parked in his work parking lot. He dragged it with his truck, and then had the AUDACITY...

UPS Phoenix AZ suckssssss because a driver decided to hit my husband's brand new CBR motorcycle while it sat parked in his work parking lot. He dragged it with his truck, and then had the AUDACITY to put it back onto its kickstand and drive away! Yes you read right! It has been TWO MONTHS since the incident took place, and the driver is not only still driving, but UPS hasn't gotten back to us on paying for the $4,000 worth of damage. He still doesn't have his bike, AND the MANAGER who's name is Hector, won't return my husbands calls, or voice mails. He is trying to avoid us at all cost. This is absolutely ridiculous! No one seems to have a heart or care these days to be truthful and honest. How crazy. I won't be tolerating it any longer. I will keep calling, emailing, even the corporate office. I will keep posting, until we get some answers and action!

 – About 3 months ago.

Ups has literally been in my area for three days and they still will not deliver until tomorrow! It's like they know it doesn't have to be delivered until tomorrow so they just leave my...

Ups has literally been in my area for three days and they still will not deliver until tomorrow! It's like they know it doesn't have to be delivered until tomorrow so they just leave my package laying around in a facility 20 mins away from my home. It usually doesn't take this long for a package to ship when I pitches from a specific store, last time I ordered from the same store on a four day shipping plan and it was at my door on the fourth exact date at 10:00am this HAS dragged out to more than four day shipping. UPS can suck a

 – About 3 months ago.

UPS only deliver after I closed cause
Driver want to clock out after .8 .pm if you live close to distribution center you get screwed only have window 5pm-8pm.
Only solution NEVER use any...

UPS only deliver after I closed cause
Driver want to clock out after .8 .pm if you live close to distribution center you get screwed only have window 5pm-8pm.
Only solution NEVER use any seller that uses UPS, I close at 5pm UPS driver drove to clock out as late as possible

 – About 3 months ago.

UPS only deliver after I closed cause
Driver want to clock out after .8 .pm if you live close to distribution center you get screwed only have window 5pm-8pm.
Only solution NEVER use any...

UPS only deliver after I closed cause
Driver want to clock out after .8 .pm if you live close to distribution center you get screwed only have window 5pm-8pm.
Only solution NEVER use any seller that uses UPS, I close at 5pm UPS driver drove to clock out as late as possible

 – About 3 months ago.

UPS sucks, and their new on-line tool sucks too, is not customer friendly and not flexible.

I only have to deal with this idiots when someone else ships using UPS.

Ray...

UPS sucks, and their new on-line tool sucks too, is not customer friendly and not flexible.

I only have to deal with this idiots when someone else ships using UPS.

Ray

 – About 3 months ago.

So apparently there was an attempted delivery an hour ago, even though my roommates been home all day and heard to knocking or buzzer. They also didn't leave a slip about the failed delivery.....

So apparently there was an attempted delivery an hour ago, even though my roommates been home all day and heard to knocking or buzzer. They also didn't leave a slip about the failed delivery.. i'm pretty sure they just did not come here at all smh. Now it's on its way to a collection point so I can f%@king walk 40 min each way to pick up one package. Yippee!

 – About 3 months ago.

I know residential UPS drivers regularly make 200+ deliveries a day(and 350+ during the holidays), but I just HATE how UPS can't deliver packages on my schedule! I stay home all day, and of course...

I know residential UPS drivers regularly make 200+ deliveries a day(and 350+ during the holidays), but I just HATE how UPS can't deliver packages on my schedule! I stay home all day, and of course the package shows up after 5 p.m. I suppose I could have gone to their website and chosen different delivery options, but my laptop was out of arm's reach, ya-know-what-I'm-a-sayin'? Oh, then there was the time I got home from vacation and found that UPS had left three attempted delivery tags on my door. Hello!!! I was on vacation! How can I sign for my box when I'm not there?? Again, I didn't get around to informing UPS, but I think they should have known intuitively. I made sure to tell off my driver. Boy did that make me feel empowered! And don't get me started on the weather delays. I don't give two HOOTS if all the carriers had huge delays this year. I still choose to take out my frustrations on the big brown. So, I live up on a steep hill. Whenever it gets snowy or icy, I have to stay in my house until it melts (5 days this last storm!). But, can someone please tell me why...Why can't UPS just drive their large, heavy truck(filled with up to 600 boxes) up and down my steep hill with ease?! Pretty selfish of the driver to put safety first. Just sayin'....

 – About 3 months ago.

UPS customer center employees are worthless! Had scheduled package to be picked up asno one was home to sign. Never received a confirmation call in over 2 hrs and was to late to pick up pack after I...

UPS customer center employees are worthless! Had scheduled package to be picked up asno one was home to sign. Never received a confirmation call in over 2 hrs and was to late to pick up pack after I called customer service to find out what was going on

 – About 3 months ago.

UPS Has some serious problems.... Package on truck scheduled for delivery Tuesday "weather or..." at 7PM notice received. Wednesday package get the message in AM get neither of the packages....

UPS Has some serious problems.... Package on truck scheduled for delivery Tuesday "weather or..." at 7PM notice received. Wednesday package get the message in AM get neither of the packages. Thursday 3rd package, along with Tuesday's and Wednesdays not delivered and notice sent after 6PM. Friday package along with Tuesday, Wednesday Thursday packages not delivered for "weather or...." sent after 4PM
Think they would have made this a morning delivery? Oh, all are 2nd day delivery. Second week in a row with the "weather or.." excuse now delivery scheduled for Monday. In last 5years haven't had this problem.
Noticed new order from amazon has fedex delivery scheduled for next week.

 – About 3 months ago.

Well lo and behold, my package left Heyburn, Id @ 11:34 pm on Jan 24th and arrived at Commerce City, Co @ 1:05 pm on Jan. 27th. That's over 37 hrs for a 660 mile trip on interstate highways. Now,...

Well lo and behold, my package left Heyburn, Id @ 11:34 pm on Jan 24th and arrived at Commerce City, Co @ 1:05 pm on Jan. 27th. That's over 37 hrs for a 660 mile trip on interstate highways. Now, it just has another 450 miles straight east on I-70 under clear skies and moderate temperatures to get to my house. So I'm guessing later next week sometime (if it doesn't get transported through Albuquerque to El Paso, first).

 – About 3 months ago.

MTFing UPS where my package been home all day and it almost 5pm and still not f%@king here... ...

MTFing UPS where my package been home all day and it almost 5pm and still not f%@king here...

 – About 3 months ago.

People complaining about weather realize they can't deliver as fast as usual so stuff gets backed up right? Just love how you complain about stuff you have no grasp of how it works. ...

People complaining about weather realize they can't deliver as fast as usual so stuff gets backed up right? Just love how you complain about stuff you have no grasp of how it works.

 – About 3 months ago.

damit. committed to waiting at home for a whole day for a package to arrive so we can sign it and accept it. i check online, and it says they came 30 mins ago. we're in an apartment complex,...

damit. committed to waiting at home for a whole day for a package to arrive so we can sign it and accept it. i check online, and it says they came 30 mins ago. we're in an apartment complex, and we didn't even hear a buzzer and the buzzer works!! now we have to wait until monday and drive 17 mins to go to their center to pick it up. what a horrible service!! don't know how this company is still in business.

 – About 3 months ago.

Ups sucks balls waiting all day for a 38k check all f%@king day commit to be here at 3pm now it 3:12 wtf UPS...

Ups sucks balls waiting all day for a 38k check all f%@king day commit to be here at 3pm now it 3:12 wtf UPS

 – About 3 months ago.

UPS blows goats!!

My package left Beaverton, OR on monday, suppose to be here in northcentral kansas today (Jan. 27th). But, somehow managed to have a departure scan in Heyburn ID on the...

UPS blows goats!!

My package left Beaverton, OR on monday, suppose to be here in northcentral kansas today (Jan. 27th). But, somehow managed to have a departure scan in Heyburn ID on the 24th, then get a message yesterday transportation was stalled due to weather. Pulled up the National Weather Service map of the United States and it is clear weather from coast to coast!!

Phuckin' brownshirts. Quit making excuses and get back to work!

 – About 3 months ago.

Ordered my second package within a month. First was flowers and second was motorcycle parts. Both lost by UPS with no tracking updates after being received at a destination center. This company's...

Ordered my second package within a month. First was flowers and second was motorcycle parts. Both lost by UPS with no tracking updates after being received at a destination center. This company's package handling is just ridiculous.

 – About 3 months ago.

I wish Amazon would drop UPS as a courier because they can't be f%@ked to drop off packages at my door (Unless my roommate orders), they don't even drop shit off at the right house, and...

I wish Amazon would drop UPS as a courier because they can't be f%@ked to drop off packages at my door (Unless my roommate orders), they don't even drop shit off at the right house, and there's no f%@king "Weather" in Beaverton, OR preventing you from dropping off my shit. Don't tell me you couldn't fit a raspberry pi on the brown truck that JUST ROLLED PAST MY WINDOW.

 – About 3 months ago.

UPS delayed my package because of "severe weather conditions" in Rock Springs, Wyoming on January 25th/26th. I live in Wyoming and didn't notice any severe weather, so I checked the...

UPS delayed my package because of "severe weather conditions" in Rock Springs, Wyoming on January 25th/26th. I live in Wyoming and didn't notice any severe weather, so I checked the weather for Rock Springs and lo and behold, no severe weather. This has become UPS's bullsh*t cover all excuse for just plain garbage service. UPS SUCKS hairy nuggets!

 – About 3 months ago.

I've been awaiting my (2-day) package since it shipped on Jan 12. I don't know how overdue they are because I've run out of fingers. The middle fingers volunteer to be counted each day....

I've been awaiting my (2-day) package since it shipped on Jan 12. I don't know how overdue they are because I've run out of fingers. The middle fingers volunteer to be counted each day. There is almost nothing more annoying than to be told, DAILY, that your "package is being delivered to you TODAY", only to find out the next day, that your "package is being delivered to you TODAY". I'm not sure UPS sees this pattern as a problem. I applaud the poor guys working the ground. They are working their butts off in the myriad of chaos overseen by the fat and happy high-level ops managers. I'm sure their data analysis says that 5% of unhappy world-wide customers is within margin. So, guys, welcome to the 5%

 – About 3 months ago.

Shut the f%@k up. My package is coming from California. And delivered to Portland. What f%@king weather condition is holding this back? ...

Shut the f%@k up. My package is coming from California. And delivered to Portland. What f%@king weather condition is holding this back?

 – About 3 months ago.

Check it out bitches and wines if there is a snow delay just because it is a 1000 degrees where u live u if your package is stuck in a snowbank in SC the weather in your town matters not morons...

Check it out bitches and wines if there is a snow delay just because it is a 1000 degrees where u live u if your package is stuck in a snowbank in SC the weather in your town matters not morons

 – About 3 months ago.

Package has been sitting at the Spokane facility for 2 days now due to the "weather/natural disaster". I contacted them and was told I won't be allowed to pick up my package in person at...

Package has been sitting at the Spokane facility for 2 days now due to the "weather/natural disaster". I contacted them and was told I won't be allowed to pick up my package in person at the facility. I understand that the passes and I-84 were closed recently and I also understand they need to get the previously delayed packages out first and foremost......but for Fawks sake...let my do THEM, and MYSELF a favor by allowing me to pick up my package in person! And don't even get me started on how many times (6 in a row to be exact) that they cannot find my house or deliver to the wrong house.......What a Shame of a company

 – About 3 months ago.

Portland weather
Delay been saying that for a
Week and a
Half
It's 45
And
Sunny and
My
Package was
Portland
To
Portland
...

Portland weather
Delay been saying that for a
Week and a
Half
It's 45
And
Sunny and
My
Package was
Portland
To
Portland

 – About 3 months ago.

One thing they r doing now makes
Me so mad they don't have to knock
Or ring a doorbell just dump
And dash hey folks come and steal ...

One thing they r doing now makes
Me so mad they don't have to knock
Or ring a doorbell just dump
And dash hey folks come and steal

 – About 3 months ago.

One thing they r doing now makes
Me so mad they don't have to knock
Or ring a doorbell just dump
And dash hey folks come and steal ...

One thing they r doing now makes
Me so mad they don't have to knock
Or ring a doorbell just dump
And dash hey folks come and steal

 – About 3 months ago.

I work for ups and a package and delivery driver would not leave my package even after I signed the slip. Jokes on him because it was ups supplies. UPS SUCKS!...

I work for ups and a package and delivery driver would not leave my package even after I signed the slip. Jokes on him because it was ups supplies. UPS SUCKS!

 – About 3 months ago.

I paid $10 to have UPS ship a money order for my rent overnight, just 10 miles away, on the 5th of January. Today is the 25th and it has not arrived and has been declared lost by UPS, but only after...

I paid $10 to have UPS ship a money order for my rent overnight, just 10 miles away, on the 5th of January. Today is the 25th and it has not arrived and has been declared lost by UPS, but only after my daily phone calls to ups tracking center, almost 20 days later did they decide to tell me so. Every time i called i was told completely different and contradicting lies regarding their processes, procedures, and compensation i would be going through and recieving. Each call i was transfered one or more times after 15 minutes of lies to another representative with a different story and only allowed to speack to a supivisor 3 times of the near 20 calls i had requested. Not only was i lied to, but also laughed at by a so call suprvisor when i informed them I WAS BEING EVICTED AND HAVE NO WHERE TO STAY because they failed to deliver my money order the tens miles from the ups store i shipped from. Not only will they not refund my $10 dollars for shipping (even thought a suprvisor said the store i shipped from would do so as well as pay me up to $100 of the total value of my lost pavkadge) but as of a week ago they desided that my information i provided was of their ups store i shipped from and the name on the account some guys name i have never heard of. so they decided to closed my lost package claim because they were unable to reach me with the wrong name, number, and address to get a description of what i had put in the packadge. They CALLED THEIR OWN COMPANY AND ASKED THEIR EMPLOYEES OF WHICH WERE NOT present when i was there, in their UPS store filling out my money order and shipping label with the one employee in front of their cameras and actual attempted to use the excuse hey could find a description of the contents of my packadge so they are not responsible for anything. Oh abd as of just yesterday they now say im not the actual shipper but the 3rd party shipper becuase i shipped through UPS sobnot only have they sent my paper work i need to fill out and return , but that now that same paper. work for my claim (but they wont tell me what that means exactly) is to be done by that UPS tore so they can right that ups store a check to cover loss and for the shipping costs they paid ....not me but their own company! Pay their company for my loss WTF!!!!! Im a single mom whos being eveicted because of their negligence, and bad customer who refuse me even the $10 i paid for them to loose my rent. They meed to pay me for the $750 lost for my rent and thengod damb late fees ibe aquired, but nope, NOTHING. Hey sure did find this funny though laughing over the phone at me even though they agreed to letting me record the conversation. the conversations.

 – About 3 months ago.

I'm not sure if it is a person or UPS that has a nasty attitude about the back up and people needing to sit back and wait. True, people will have to wait but when are one of the "biggest"...

I'm not sure if it is a person or UPS that has a nasty attitude about the back up and people needing to sit back and wait. True, people will have to wait but when are one of the "biggest" shipping companies then people look to you to handle situations like this quickly. Weather happens but when the weather has cleared up it needs to be all hands on deck to provide the customer service customers expect and deserve since they are helping to pay your wages.

 – About 3 months ago.

When there is a back up due to weather. There are only so many drivers and trucks that can go out. That means trailers are being stacked until they can get everything out. May be you should blame...

When there is a back up due to weather. There are only so many drivers and trucks that can go out. That means trailers are being stacked until they can get everything out. May be you should blame mother nature instead. I will be waiting on my boxes too. Its my drivers fault that work got backed up . I will just smile and say thank you to him .

 – About 3 months ago.

Portland Oregon- ordered a bed set and it was expected to arrive today but no! It's delayed to a weather exception! What weather exception?!?! There's no snow here!!!!...

Portland Oregon- ordered a bed set and it was expected to arrive today but no! It's delayed to a weather exception! What weather exception?!?! There's no snow here!!!!

 – About 3 months ago.

Beaverton, Oregon: Waited at home today for a package that never came. Called UPS and was told it was delayed til tomorrow cause of weather. WHAT WEATHER?!? It's 45 and sunny!!!...

Beaverton, Oregon: Waited at home today for a package that never came. Called UPS and was told it was delayed til tomorrow cause of weather. WHAT WEATHER?!? It's 45 and sunny!!!

 – About 3 months ago.

Well, perhaps the person from Greer, SC would care to share their knowledge of the process with all of us who have been waiting weeks for our parcels? In any case, I finally rec'd. my last 2 boxes...

Well, perhaps the person from Greer, SC would care to share their knowledge of the process with all of us who have been waiting weeks for our parcels? In any case, I finally rec'd. my last 2 boxes which were shipped on Jan 4th!

 – About 3 months ago.

Nobody is perfect, but most of you clearly don't understand the process....

Nobody is perfect, but most of you clearly don't understand the process.

 – About 3 months ago.

Ups claiming severe weather has shut down all Nevada operations for the last 2 days if you call. The website says nothing.
Delayed winter weather at the Vegas facility!!...

Ups claiming severe weather has shut down all Nevada operations for the last 2 days if you call. The website says nothing.
Delayed winter weather at the Vegas facility!!

 – About 3 months ago.

Ordered 2 things at the same time Sunday. 1 came via USPS due to smaller box & 1 via UPS ground. Coming from Vegas the USPS was DELIVERED today & UPS says delayed at origin facility IN VEGAS for...

Ordered 2 things at the same time Sunday. 1 came via USPS due to smaller box & 1 via UPS ground. Coming from Vegas the USPS was DELIVERED today & UPS says delayed at origin facility IN VEGAS for weather.

 – About 3 months ago.

For my package, the status says it arrived at the Tualatin, Oregon facility in early AM of January 25, but then says the actual home delivery (about 10 miles away) is delayed because of weather. For...

For my package, the status says it arrived at the Tualatin, Oregon facility in early AM of January 25, but then says the actual home delivery (about 10 miles away) is delayed because of weather. For more than a week, the weather in the area has been in 40s and 50s, no snow and not even much rain. Really inexplicable and strange!

 – About 3 months ago.

Everything shows delayed there is no severe weather on the route of my package but the site just says weather delay. Package was picked up Monday night but it's nice & sunny where it currently is...

Everything shows delayed there is no severe weather on the route of my package but the site just says weather delay. Package was picked up Monday night but it's nice & sunny where it currently is not even any rain. Nothing on the roads. Nothing on any weather site nothing on ups
site about the zip affected. It's nice all along the delivery path. They are using this as a crutch.

 – About 3 months ago.

4th package delayed "Recent weather has caused delivery delays. recovery efforts are under way to deliver your package as soon as possible. / your delivery has been rescheduled for the next...

4th package delayed "Recent weather has caused delivery delays. recovery efforts are under way to deliver your package as soon as possible. / your delivery has been rescheduled for the next business day." This was coming from CA to OR-I checked the location and the temperature is 56 degrees and in OR sunny/cloudy 47 degrees. There hasn't been bad weather in 2 weeks. Are theY playing catch up? This is a cop-out, just be honest! 15 days for a shipment is ridiculous!

 – About 3 months ago.

For those who call people "crybabies" or say weather causes back ups: This is not weather. All the other carriers are back on schedule. Period. Amazon sends packages all different ways and...

For those who call people "crybabies" or say weather causes back ups: This is not weather. All the other carriers are back on schedule. Period. Amazon sends packages all different ways and just UPS is still backed up. Four of our delayed packages were badly damaged or repackaged by UPS. One is still not delivered. Did the snow break into their warehouse and smash our packages so they had to be repackaged? I think not. The simple fact is UPS is failing to meet their commitments and using the weather as an excuse. Perhaps it is a labor dispute but regardless of whether this is true UPS should give an honest reason, not lie and blame the weather. As for saying "crybabies" should just go to a store, sure if you want to pay the bricks and mortar premium for us feel free. Somehow I don't think you do.

 – About 3 months ago.

FYI, after 15 days or 12 business days delay, finally UPS said item delivered....

FYI, after 15 days or 12 business days delay, finally UPS said item delivered.

 – About 3 months ago.

My package coming from vegas to Indiana is delayed for severe weather & tracking shows its still in Vegas w/ no delivery date avail. Just says it will be late the weather delay zips are all in 22 far...

My package coming from vegas to Indiana is delayed for severe weather & tracking shows its still in Vegas w/ no delivery date avail. Just says it will be late the weather delay zips are all in 22 far away zips south Dakota & Nebraska it's 1/25 & none of that adds up

 – About 3 months ago.

Go to FedEx sucks and see what 3,115 people have to say about them sucking. ...

Go to FedEx sucks and see what 3,115 people have to say about them sucking.

 – About 3 months ago.

We are seeing a delay in shipments coming from Portland to Lake Oswego! That's IN TOWN!! ...

We are seeing a delay in shipments coming from Portland to Lake Oswego! That's IN TOWN!!

 – About 3 months ago.

I have had 2 packages that have been delayed several times due to "weather". I am in Hillsboro Oregon. I just got another email today saying that my packages will yet again be delayed. ...

I have had 2 packages that have been delayed several times due to "weather". I am in Hillsboro Oregon. I just got another email today saying that my packages will yet again be delayed.

 – About 3 months ago.

Still waiting for my package that was scheduled for delivery 3 days ago. The package shipped after the bad weather was over. They told me I can't go pick it up at the UPS facility. I just have to...

Still waiting for my package that was scheduled for delivery 3 days ago. The package shipped after the bad weather was over. They told me I can't go pick it up at the UPS facility. I just have to wait it out.... Really? Wtf? Since when can I not go pick up my package that sitting at a facility? So dumb. I hope the local news keeps up coverage of this.

 – About 3 months ago.

Follow-up to the Beaverton, OR post below: THIS is after two more packages were mishandled - the first never even arrived, but they DID find the wherewithal to return it to Seattle. The second was...

Follow-up to the Beaverton, OR post below: THIS is after two more packages were mishandled - the first never even arrived, but they DID find the wherewithal to return it to Seattle. The second was delayed by three days due to bad weather. Both were AFTER all the snow and ice melted. Good work, UPS. Brown is the right color for you.

 – About 3 months ago.

I ordered two packages Jan. 23 through Amazon Prime. One, shipped USPS, was delivered today, Jan. 25. The other, shipped UPS, was supposed to be delivered today, but has had a "Delay in delivery...

I ordered two packages Jan. 23 through Amazon Prime. One, shipped USPS, was delivered today, Jan. 25. The other, shipped UPS, was supposed to be delivered today, but has had a "Delay in delivery due to weather or natural disaster." It's 45 degrees and dry outside. Why can't they just be honest and say they've screwed up so packages are being delayed? Clearly, there are no weather issues or natural disasters...

 – About 3 months ago.

I'm in Beaverton, OR. A package sent from Amazon in Kent, WA was scanned yesterday in Portland, was put on a truck and scanned in Beaverton today, and two hours later, I got the...

I'm in Beaverton, OR. A package sent from Amazon in Kent, WA was scanned yesterday in Portland, was put on a truck and scanned in Beaverton today, and two hours later, I got the delay-due-to-weather notice. The roads are dry and there are some clouds overhead.

So yeah...UPS is really screwing up big time. They used to be state of the art. Now, they're just another overblown courier service, with out the more dependable bicycles to deliver stuff.

 – About 3 months ago.

Pathetic!! Still waiting for a package ordered on 12/27 from Seattle!!! I could have walked that far 10x by now!! ...

Pathetic!! Still waiting for a package ordered on 12/27 from Seattle!!! I could have walked that far 10x by now!!

 – About 3 months ago.

UPS is continuing to use weather as a crutch when explaining why packages are not being delivered int eh Oregon Gorge area. The Dalles UPS facility has been a real problem for weeks now (packages...

UPS is continuing to use weather as a crutch when explaining why packages are not being delivered int eh Oregon Gorge area. The Dalles UPS facility has been a real problem for weeks now (packages sitting there, day, after day, after day). Getting the same, lame "Alternative Weather" excuse day, after day, after day.... This is BS.

 – About 3 months ago.

WOW! In Oregon on the 12th... 13 days and yet to receive. 1 package under 1 lbs. Apparently the snow-that's-been-gone-for-over-a-week is still causing issues??

WOW! In Oregon on the 12th... 13 days and yet to receive. 1 package under 1 lbs. Apparently the snow-that's-been-gone-for-over-a-week is still causing issues??


Location Date Local Time Activity

Tualatin, OR, United States 01/25/2017 3:17 A.M. Out For Delivery
01/25/2017 3:11 A.M. Destination Scan

Tualatin, OR, United States 01/24/2017 10:00 A.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

Tualatin, OR, United States 01/23/2017 9:00 A.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

Tualatin, OR, United States 01/20/2017 8:14 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

Tualatin, OR, United States 01/19/2017 7:51 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/19/2017 3:56 A.M. Destination Scan
01/19/2017 2:47 A.M. Destination Scan

Tualatin, OR, United States 01/18/2017 9:28 P.M. Destination Scan
01/18/2017 8:17 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/18/2017 2:46 A.M. Out For Delivery
01/18/2017 2:40 A.M. Destination Scan

Tualatin, OR, United States 01/17/2017 8:05 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/17/2017 4:00 A.M. Out For Delivery
01/17/2017 3:56 A.M. Destination Scan

Tualatin, OR, United States 01/16/2017 7:07 P.M. An emergency situation or severe weather condition has delayed delivery.
01/16/2017 2:39 A.M. Destination Scan

Tualatin, OR, United States 01/15/2017 7:26 P.M. Arrival Scan

Portland, OR, United States 01/15/2017 6:57 P.M. Departure Scan
01/15/2017 12:13 A.M. Arrival Scan

Hermiston, OR, United States 01/14/2017 7:35 P.M. Departure Scan

Hermiston, OR, United States 01/13/2017 6:00 A.M. Severe weather conditions have delayed delivery. / Your delivery has been rescheduled for the next business day.
01/13/2017 2:00 A.M. Severe weather conditions have delayed delivery. / Your delivery has been rescheduled for the next business day.

Hermiston, OR, United States 01/12/2017 1:25 P.M. Arrival Scan

Boise, ID, United States 01/12/2017 9:44 A.M. Departure Scan
01/12/2017 8:10 A.M. Arrival Scan

Sparks, NV, United States 01/11/2017 9:07 P.M. Departure Scan
01/11/2017 8:49 P.M. Arrival Scan

Tonopah, NV, United States 01/11/2017 3:17 P.M. Departure Scan
01/11/2017 2:37 P.M. Arrival Scan

Las Vegas, NV, United States 01/11/2017 10:01 A.M. Departure Scan
01/11/2017 8:22 A.M. Arrival Scan

Phoenix, AZ, United States 01/11/2017 4:19 A.M. Departure Scan

Phoenix, AZ, United States 01/10/2017 11:30 P.M. Origin Scan
01/10/2017 9:19 P.M. Package is in transit to a UPS facility

United States 01/10/2017 11:30 P.M. Order Processed: Ready for UPS

 – About 3 months ago.

I currently have 6 packages, all ordered at different times AFTER the 15" of snow in Portland, and I'm still getting messages about delays due to weather. Several of the pieces are for a baby...

I currently have 6 packages, all ordered at different times AFTER the 15" of snow in Portland, and I'm still getting messages about delays due to weather. Several of the pieces are for a baby shower I'm throwing and paid for overnight shipping. UPS SUCKS!

 – About 3 months ago.

I got this same messages since Jan 13,17.

Portland, OR, United States 01/24/2017 10:00 A.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your...

I got this same messages since Jan 13,17.

Portland, OR, United States 01/24/2017 10:00 A.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

 – About 3 months ago.

Every day I get another email that my packages are delayed until the next business day. I'm Fed up with the UPS corporate talking points. There is snow and ice in major parts of the country...

Every day I get another email that my packages are delayed until the next business day. I'm Fed up with the UPS corporate talking points. There is snow and ice in major parts of the country throughout the winter, so there's no excuse for not having resources allocated appropriately when necessary. Most importantly... just STOP LYING about when my packages will be delivered!!

 – About 3 months ago.

Same thing happened to me. Ordered a package from Amazon on the 10th, and it did not arrive until the 24th. I kept getting text about weather delays, even after the snow was long gone, but could not...

Same thing happened to me. Ordered a package from Amazon on the 10th, and it did not arrive until the 24th. I kept getting text about weather delays, even after the snow was long gone, but could not get any further information. I finally called Amazon to cancel the order (BTW, they blamed it on UPS and the weather) and - WOW- the package magically appeared the next day.
Funny thing is, I remember seeing chained up UPS trucks all over Portland during the snowy weather.

 – About 3 months ago.

Never heard of a package being 12 days late. @ups. I've been there 30 yrs. Inside building to driver then back inside. Mistakes happen but we're all they to get your package to you. As fast...

Never heard of a package being 12 days late. @ups. I've been there 30 yrs. Inside building to driver then back inside. Mistakes happen but we're all they to get your package to you. As fast as possible. Believe me. 30yr TEAMSTER east new England district hard to believe no tracking info.. we scan packages at every opportunity arrivals,departures,loads etc. They have the information. Someone's dropping the ball somewhere.

 – About 3 months ago.

UPS blames everyone but UPS! They are still using weather delay for may packages heading to Salem Oregon and have been in Portland for a week. You call and they dont care at all!! USPS and FEDEX...

UPS blames everyone but UPS! They are still using weather delay for may packages heading to Salem Oregon and have been in Portland for a week. You call and they dont care at all!! USPS and FEDEX are much more dependable!

 – About 3 months ago.

Finally get the tracking for my computer for school and it's supposed to be delivered to the UPS Store today. Makes it to my city at 2:00am and then mechanical failure happens and now there's...

Finally get the tracking for my computer for school and it's supposed to be delivered to the UPS Store today. Makes it to my city at 2:00am and then mechanical failure happens and now there's no update.

 – About 3 months ago.

ok, just my complaint. three packages from one vendor purchased the same day, same transaction, received one on the 19th, one on the 20th and god knows when I will see the third. there comment was the...

ok, just my complaint. three packages from one vendor purchased the same day, same transaction, received one on the 19th, one on the 20th and god knows when I will see the third. there comment was the weather, like the rest, but they cannot deliver the third package? will be delivered the 23rd? no show. will deliver the 24th? no show, bad weather again. redamndiculous
DJZTU

 – About 3 months ago.

Paid for two day delivery on a package on the 11th and its now the 25th and no package because of sever weather. UPS shouldn't take our money if they can't deliver, literally. UPS won't...

Paid for two day delivery on a package on the 11th and its now the 25th and no package because of sever weather. UPS shouldn't take our money if they can't deliver, literally. UPS won't refund the extra money I paid because its weather related and the package has been at the local center since the 16th. At this point I don't know if I can reported stolen with the police since I find it hard to believe its just sitting here in Portland. I think they may of lost it and our lying to the customers. How is it not a priority to handle these packages first before delivering new packages, Ive received work packages since twice.

 – About 3 months ago.

You people don't have a clue, UPS is one of the greatest trucking in the world, They handle billions of packages and freight every day and when you have a winter storm hit a state that is not...

You people don't have a clue, UPS is one of the greatest trucking in the world, They handle billions of packages and freight every day and when you have a winter storm hit a state that is not prepared for winter your going to get a backup in freight. UPS is not the only company backed up, Fedx, R&L, Old Dominion, Reddaway etc... So just sit back and wait for you freight.

 – About 3 months ago.

The first email said my package arrived 1-19 and was scheduled for delivery on 1-20. That was followed by one saying it was rescheduled and on the truck for delivery on the 23rd. It was changed late...

The first email said my package arrived 1-19 and was scheduled for delivery on 1-20. That was followed by one saying it was rescheduled and on the truck for delivery on the 23rd. It was changed late in the day on the 23rd for the 24th. Now it says the 25th "By The End Of The Day".
I spent over an hour on the phone on the 24th being told finally that the truck trailer had not even been unloaded yet and there was nothing that could be done about it.

 – About 3 months ago.

Here's the KATU report on it. According to them, expect your packages by 01/27/17. Guess we'll wait and see...

Here's the KATU report on it. According to them, expect your packages by 01/27/17. Guess we'll wait and see...

http://katu.com/news/local/ups-customers-complain-company-still-using-week-old-weather-as-excuse-for-delays