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UPS® Sucks!

@SuckyUPS
Frustrated with UPS® service? Seem to be banging your head against a desk when talking to Customer Service? Join over 4,924 people in a public venting!
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Founded
1907
Address
55 Glenlake Parkway, N.E., Atlanta, Georgia 30328
Chief Executive Officer
David P. Abney
Total Compensation (2014)
$8.3m (SEC DEF 14A Filing)

 – About 2 hours ago.

Mooresville, NC. Packages delayed for 6 days due to what UPS says is weather delay. I've received packages from Amazon delivery service, USPS, and FedEx every day during their weather delay. How...

Mooresville, NC. Packages delayed for 6 days due to what UPS says is weather delay. I've received packages from Amazon delivery service, USPS, and FedEx every day during their weather delay. How to we put these people out of business. Worst service ever! Poor management! They just don't care! Didn't even try! After 4 days, I reordered and had products delivered by other delivery services, while still getting UPS stupid "delivery delayed due to weather" messages every day. Just pathetic!

 – About 12 hours ago.

UPS and FedEx and USPS all have issues. Your best choice is USPS .
Their Customer Service is much better and Delivery is much more Dependable. UPS has every excuse imaginable. More excuses than...

UPS and FedEx and USPS all have issues. Your best choice is USPS .
Their Customer Service is much better and Delivery is much more Dependable. UPS has every excuse imaginable. More excuses than Carter has liver pills.

 – About 12 hours ago.

My pkg was delivered and left on outside lobby of building. When I opened the box there Nothing inside. USPS told me UPS delivery people had been stealing packages in a scam designed by the delivery...

My pkg was delivered and left on outside lobby of building. When I opened the box there Nothing inside. USPS told me UPS delivery people had been stealing packages in a scam designed by the delivery guys

 – About 1 Day ago.

Never delivery as promised with the tracking #...

Never delivery as promised with the tracking #

 – About 1 Day ago.

I paid for overnight and Saturday delivery.
Checked tracking # and it said delivery before 12:00pm and the day went by, where I’d my package?
Called and they cannot give me the reason...

I paid for overnight and Saturday delivery.
Checked tracking # and it said delivery before 12:00pm and the day went by, where I’d my package?
Called and they cannot give me the reason because they don’t know where is the package!

 – About 1 Day ago.

Use FedEx!...

Use FedEx!

 – About 1 Day ago.

UPS is bad!
Cannot trust them on delivery ...

UPS is bad!
Cannot trust them on delivery

 – About 1 Day ago.

UPS screwed up my last 5 deliveries. Do not trust the company or the completely useless phone apps. The place is broken at every level and if we all collectively quit using their $hitty overpriced...

UPS screwed up my last 5 deliveries. Do not trust the company or the completely useless phone apps. The place is broken at every level and if we all collectively quit using their $hitty overpriced services, the company will fail. Even USPS is showing them up. Really fed up here in AZ.

 – About 1 Day ago.

Same as many others. Raleigh, NC got snow on Wed when my package was originally due to be delivered. I accepted it wouldn’t be here Thursday but it’s after 4 on Saturday and nothing yet. I saw 2...

Same as many others. Raleigh, NC got snow on Wed when my package was originally due to be delivered. I accepted it wouldn’t be here Thursday but it’s after 4 on Saturday and nothing yet. I saw 2 UPS trucks on my street today with nothing for me. I will pay double shipping not to use UPS anymore.

 – About 1 Day ago.

I paid $15 for shipping from California a week ago. It’s a 30 minute drive away from where it’s currently at, and they’re supposed to be workin on Saturdays. It’s still not here. I’ve...

I paid $15 for shipping from California a week ago. It’s a 30 minute drive away from where it’s currently at, and they’re supposed to be workin on Saturdays. It’s still not here. I’ve ordered things from California with free shipping and gotten it within a week.

 – About 1 Day ago.

Package shipped next day air on Wednesday. Out for delivery Thursday morning, not delivered. Out for delivery Friday morning, not delivered. Out for delivery Saturday morning, it's still early...

Package shipped next day air on Wednesday. Out for delivery Thursday morning, not delivered. Out for delivery Friday morning, not delivered. Out for delivery Saturday morning, it's still early in the day but I'll be surprised if it shows up. Actually, I'll be surprised if it shows up at all. Bad weather here Tuesday and Wednesday, but it's been above freezing and roads have been clear since Thursday.

If routes are too long for drivers to finish them in a day, then why not have some kind of priority delivery for the things that didn't get delivered the day before instead of just shoving them to the back of the truck for days in a row. Or better still, shorten the routes so the drivers are able to finish them every day.

 – About 1 Day ago.

"severe weather conditions" my ass. It's above freezing and all of the snow on the road is gone. Seems like they just want a reason to not do jack shit...

"severe weather conditions" my ass. It's above freezing and all of the snow on the road is gone. Seems like they just want a reason to not do jack shit

 – About 1 Day ago.

Package delayed due to weather...What?..there is no bad weather anywhere near!...not even below freezing. Seems this is a convenient excuse. This is not the first time this has happened....Grrr....

Package delayed due to weather...What?..there is no bad weather anywhere near!...not even below freezing. Seems this is a convenient excuse. This is not the first time this has happened....Grrr.

 – About 1 Day ago.

my package is out for delivery since 1010am friday now it's 855pm still no package. So I call and get someone (Kathy) in the Philippines and she tells me she will call the local destination site...

my package is out for delivery since 1010am friday now it's 855pm still no package. So I call and get someone (Kathy) in the Philippines and she tells me she will call the local destination site San Antonio Texas and they tell her to tell me it should be delivered by 1100pm then at 930pm it shows up on the computer as a bad weather will deliver by end of day monday. Because of the BACKLOG DELIVER IT SATURDAY TO CLEAR YOUR BACKLOG...ILL EVEN GO PICK IT UP!!!!But she can't get me in touch with the local San Antonio site....seems very stupid that I am calling someone half way around the world when the office is 20 miles from my house.

 – About 1 Day ago.

Imagine having to work for them....

Imagine having to work for them.

 – About 2 days ago.

Ordered a pc, expected delivery was wensday but it snowed wensday so got pushed back to Thursday and then got pushed to friday..WTF theres no snows on the roads yet "Severe weather conditions or...

Ordered a pc, expected delivery was wensday but it snowed wensday so got pushed back to Thursday and then got pushed to friday..WTF theres no snows on the roads yet "Severe weather conditions or extreme emergency has delayed, expected delivery is monday " omfg if dominoes can f%@king deliver why the hell cant UPS? A lil bit of snow on the ground is severe weather!?!?f%@k you UPS

 – About 2 days ago.

I ordered over 150 dollars worth of live fish for overnight delivery. They are not here by the second night. So mad....

I ordered over 150 dollars worth of live fish for overnight delivery. They are not here by the second night. So mad.

 – About 2 days ago.

My next day delivery was not here even a week later. There was snow for one day only. I called was assured it would get here the next day. Again it did not come. The email told me it would be...

My next day delivery was not here even a week later. There was snow for one day only. I called was assured it would get here the next day. Again it did not come. The email told me it would be delivered the next day by 10 AM but it never came again. I even offered to pick it up myself but they kept telling me it was on the delivery truck on the way to my house. I kept calling everyday and they said the same thing that it was on the way to my house. By then it was Friday and they do not have the delivery on weekend and it has to wait until Monday. I cannot believe this.
SS Atlanta

 – About 2 days ago.

I ordered items off home depot, and expected to get delivered on january 15...but it was MLK day so it got pushed to the 16th. Well, there was a winter storm on the 16th, so it got pushed to the 17th....

I ordered items off home depot, and expected to get delivered on january 15...but it was MLK day so it got pushed to the 16th. Well, there was a winter storm on the 16th, so it got pushed to the 17th. The weather conditions were still bad, so it got pushed to the 18th. OKAY, so on the 18th, the weather was alright, it was not that bad, but they delay my shipment for the 19th. Friday the 19th comes, its 7PM and i see no sight of my package EVEN THOUGH IT SAYS OUT FOR DELIVERY. WHY WHY WHY! Also, i want to add on thursday the package was also out for delivery, but never showed up.....WHERE THE HELL IS MY PACKAGE!

 – About 2 days ago.

So I purchased a desktop and a monitor from Amazon via 1-Day Shipping.

Desktop got sent from Nevada to Los Angeles in exactly 1 day. (Not using UPS)

Monitor? Apparently I...

So I purchased a desktop and a monitor from Amazon via 1-Day Shipping.

Desktop got sent from Nevada to Los Angeles in exactly 1 day. (Not using UPS)

Monitor? Apparently I "changed the location" TWICE to somewhere else in my area, but it also got sent OUTSIDE OF CALIFORNIA when it was a 5 minute drive away from my home. ????? THIS SHIT WAS IN ANAHEIM TO BEGIN WITH ONLY NEEDING TO HEAD TO LA, AND IT WAS SENT OUT OF THE STATE? WHY?
Customer Service: Sorry sir, your package will be here Monday.
Me: Why? etc etc
*argument breaks loose*
*Customer service starts lying to me and cussing*

LOOOL. I f%@king hate UPS. He straight up cussed me out for THEIR mistake, then I asked to speak to his manager, "please hold."

-15mins later-

SAME GUY. "Btw what's your name? I need it before I direct you to my manager"

??? WHAT WAS I ON HOLD FOR 15MINS IF I WASN'T ALREADY BEING DIRECTED?

 – About 2 days ago.

My business does a lot of mail order we receive supplies from all the local carriers USPS, FED EX, UPS.
All the other carriers will leave it on my front counter (I am sometimes away working in...

My business does a lot of mail order we receive supplies from all the local carriers USPS, FED EX, UPS.
All the other carriers will leave it on my front counter (I am sometimes away working in other parts of the building) or call if they need a signature.
NOT UPS our Lazy UPS guy walks in and leaves if Noone is at the desk. If he was delivering to my house he would knock and wait for a response. It is no different at my hotel. Just call the number I'm there in two MINUTES.THEN he reported we were closed. A HOTEL., 5PM ON SATURDAY? Pathetic

 – About 2 days ago.

So I ordered a 4 ounce package with 2 day air shipping on around the 15th and they've delayed it two f%@king times now!

It is finally out for delivery and I still don't have...

So I ordered a 4 ounce package with 2 day air shipping on around the 15th and they've delayed it two f%@king times now!

It is finally out for delivery and I still don't have it.

Out for delivery @ 9:36 AM And its now 3:38PM.

 – About 2 days ago.

PKG supposed to be delivered Wednesday, but UPS claimed exception due to EXTREME weather. It had snowed overnight in Atlanta. Ok, no prob. Thursday out for delivery at 1043, expected delivery by end...

PKG supposed to be delivered Wednesday, but UPS claimed exception due to EXTREME weather. It had snowed overnight in Atlanta. Ok, no prob. Thursday out for delivery at 1043, expected delivery by end of the day. Ok. Figure they work until 7 or so. 743 at night they using the weather bs again. Give me a break. I think I found the only place in the county for bad roads Thursday. Ended up on the side of the road after spinning at 10 MPH. Even if that was the road they usually use, it is far from being the ONLY way to get here.

 – About 2 days ago.

Can you deliver packages to the right address. These folks are idiots in this day and age of GPS. And I can't initiate an investigation from the delivery End. Amazon needs to use federal express....

Can you deliver packages to the right address. These folks are idiots in this day and age of GPS. And I can't initiate an investigation from the delivery End. Amazon needs to use federal express.

 – About 3 days ago.

How is it that the UPS driver takes your payment at the door for all the added extras they like to pack on to what you purchase (brokerage fees, etc.) and then you also receive an invoice for the same...

How is it that the UPS driver takes your payment at the door for all the added extras they like to pack on to what you purchase (brokerage fees, etc.) and then you also receive an invoice for the same amount? Is it my fault that their C.O.D. department is behind in processing the payments that now I have to run the risk of being charged twice?! Apparently there is no time limit for the C.O.D. department to get their job done, but if I don't pay on the invoice in less than ten days from the day I received it, they will start upping the amount owing by 5% to start. What assurance can they give me that I won't still get charged even if I pay their invoice? none whatsoever. And then how long might it take to get a refund from them I wonder. Considering they can't even charge in a timely manner, I don't imagine that refund department is any better. Way to do business UPS!

 – About 3 days ago.

I'm sick of UPS.They continue to claim they cant find my address. I have call both the 800 number and local one to complain more than a dozen times. each time they claim to note how to locate it...

I'm sick of UPS.They continue to claim they cant find my address. I have call both the 800 number and local one to complain more than a dozen times. each time they claim to note how to locate it for the driver yet i continue to have the issue. Today i had a UPS sure-post they claimed they couldn't find the post office. It's total bullshit. Whenever i call and complain to local location they send some to deliver it the next day sometimes, but how the hell can he find it then but not the first time or the next time i have a package. UPS SUCKS! i wish amazon gave a carrier preference

 – About 3 days ago.

How can UPS service be so awful considering they treat employees like felons on probation and they have to raise their hands to ask to go to the bathroom? You'd think if they can't even stop...

How can UPS service be so awful considering they treat employees like felons on probation and they have to raise their hands to ask to go to the bathroom? You'd think if they can't even stop to pee everything would be early if anything.

 – About 3 days ago.

UPS PLEASE get customer service that can understand English and basic questions! I hold for ten minutes and then speak to a woman who literally can't understand "can I pick my package up?"...

UPS PLEASE get customer service that can understand English and basic questions! I hold for ten minutes and then speak to a woman who literally can't understand "can I pick my package up?" No exaggeration - she could not answer the question and keeps saying OK, happy to help you but please hold...then again, "so you need package deliver or pickup from house?" Over and over.

 – About 3 days ago.

Why are you really here? Is it really UPS you're angry with? Was the stripper thing really for college money? Wouldn't you have be happy now if you'd given him one last chance? We'll...

Why are you really here? Is it really UPS you're angry with? Was the stripper thing really for college money? Wouldn't you have be happy now if you'd given him one last chance? We'll never know but Krispy Kreme is still way better in bed.

 – About 3 days ago.

Breitling only ships UPS. That's kind of like an MIT grad with a 4.0 going to work in North Korea. Or like baking your mom a perfect apple pie and then giving it your mother in law. See? I, master...

Breitling only ships UPS. That's kind of like an MIT grad with a 4.0 going to work in North Korea. Or like baking your mom a perfect apple pie and then giving it your mother in law. See? I, master of analogies.

 – About 3 days ago.

UPS I take back every bad thing I ever said about you here and possibly on eight to twelve dating sites.
For now are buds again and all is cool but if you get stupid again, idk. Let's stay...

UPS I take back every bad thing I ever said about you here and possibly on eight to twelve dating sites.
For now are buds again and all is cool but if you get stupid again, idk. Let's stay positive. Don't screw this up because you've got a weird eye, a bad rep and nobody else wants you.

 – About 3 days ago.

UPS lost a mans inheritance in Canada and he's now living in the tundra. Outside. They offered $32 in compensation. Seems right to me. Also, never put your loonies in a Canadian bank....

UPS lost a mans inheritance in Canada and he's now living in the tundra. Outside. They offered $32 in compensation. Seems right to me. Also, never put your loonies in a Canadian bank.

 – About 3 days ago.

Join the worldwide movement for all who of us violated by UPS: #MESTILLWAITING or #METWODAYLATE. (Not affiliated with teenage pregnancy groups. Not available in Korea or China.)
...

Join the worldwide movement for all who of us violated by UPS: #MESTILLWAITING or #METWODAYLATE. (Not affiliated with teenage pregnancy groups. Not available in Korea or China.)

 – About 3 days ago.

UPS is a company full of assholes who cant manage basic customer consideration. You better be at the door when they try to deliver for signature but they refuse to provide accurate, updated tracking....

UPS is a company full of assholes who cant manage basic customer consideration. You better be at the door when they try to deliver for signature but they refuse to provide accurate, updated tracking. Package due for 10:30 says "processing for delivery" still and no updates. At 5PM it will finally say RESCHEDULED.

 – About 4 days ago.

Hey UPS - you can fly and drive my package through areas with 11" of snow and even get it to the hub 8 miles away today but then fail to even try to deliver it from there??? In an area where it...

Hey UPS - you can fly and drive my package through areas with 11" of snow and even get it to the hub 8 miles away today but then fail to even try to deliver it from there??? In an area where it snowed A TRACE 48 hours ago??? See why we all hate you???

 – About 4 days ago.

IF UPS is not going to bother trying to deliver your urgent next day AM package "due to weather" (roads clear and dry here for 2 days) do they even bother informing the customer who is waiting...

IF UPS is not going to bother trying to deliver your urgent next day AM package "due to weather" (roads clear and dry here for 2 days) do they even bother informing the customer who is waiting to sign for it? NO. They stick "processing for delivery" on it and let you GUESS, wasting your day. YOU SUCK UPS

 – About 4 days ago.

You pay for UPS Next Day Early 10:30 AM. UPS says "A plane was late, again". Do they then prioritize and AT LEAST deliver by 10:30 the following day? HELL NO. Your package goes on the same...

You pay for UPS Next Day Early 10:30 AM. UPS says "A plane was late, again". Do they then prioritize and AT LEAST deliver by 10:30 the following day? HELL NO. Your package goes on the same "whenever we get there at 8PM" truck as all the rest. RIP OFF.

 – About 4 days ago.

News 2 in Atlanta covering horrible, lying UPS service in Buford and Suwanee later this week. Call them with your story about Doraville UPS problems. ...

News 2 in Atlanta covering horrible, lying UPS service in Buford and Suwanee later this week. Call them with your story about Doraville UPS problems.

 – About 4 days ago.

A TRACE of snow here, roads clear and dry but I guarantee you UPS will fail to deliver our urgent package tomorrow because they SUCK and use any opportunity to fail. I hate you UPS.
...

A TRACE of snow here, roads clear and dry but I guarantee you UPS will fail to deliver our urgent package tomorrow because they SUCK and use any opportunity to fail. I hate you UPS.

 – About 4 days ago.

Used two day shipping, was told delivery today but requires signature so i opted to sign up for UPS service to have your packages redirected on the fly. I set it to be sent to a sropoff location. I...

Used two day shipping, was told delivery today but requires signature so i opted to sign up for UPS service to have your packages redirected on the fly. I set it to be sent to a sropoff location. I did this before the package was put on thr truck according to UPS. They tell me those changes will only take effect on the redelivery attempt tomorrow and that todays delivery will still be to my house, thats fine. Then they decide not to try and deliver to my house or leave it at the dropoff. Why? What is their possible reason for just NOT TRYING EITHER?

I did this job during the busiest time of year so i know its not that hard, and yet UPS finds a way to f%@k up going from A to B.

 – About 4 days ago.

I ordered a package last Friday and it was supposed go be shipped yesterday but it was delayed because of the weather so I waited all day today for it to come & now it’s delayed again it has...

I ordered a package last Friday and it was supposed go be shipped yesterday but it was delayed because of the weather so I waited all day today for it to come & now it’s delayed again it has literally been sunny all day and it wasn’t snowing this is honestly f*cked up

 – About 4 days ago.

So tired of late deliveries blamed on weather. I have package sitting in their hub which is 20 minutes away from me and there is no severe weather here, at the hub or at the place where it shipped to...

So tired of late deliveries blamed on weather. I have package sitting in their hub which is 20 minutes away from me and there is no severe weather here, at the hub or at the place where it shipped to the hub. Now the delivery is tomorrow due to "severe weather". What a load of ****. They should use "we don't feel like sending a truck to your house because the package missed the first truck and we are lazy".

 – About 4 days ago.

They're straight up horse shit....

They're straight up horse shit.

 – About 4 days ago.

Shipped a package UPS express am. Been in destination city for 6 1/2 hours out for drlivery for 3 hours. I guess once its late its no longer express. Never use them again...

Shipped a package UPS express am. Been in destination city for 6 1/2 hours out for drlivery for 3 hours. I guess once its late its no longer express. Never use them again

 – About 4 days ago.

UPS sucks sent a package Friday next day air due to UPS mistake attempted delivery out wrong address and told me the only way I can get it today is to pick up Myself when the driver returns the truck...

UPS sucks sent a package Friday next day air due to UPS mistake attempted delivery out wrong address and told me the only way I can get it today is to pick up Myself when the driver returns the truck at 7 PM but I have to be there before 8 PM wow I think UPS could use more employees is the issue they are trying to make drivers do the job of at least two. Not a way to run a company.

 – About 4 days ago.

UPS MyChoice SUCKS ASS.

EVERY single time they “upgrade” my package to ground service it ends up dumped at the Post Office by the lazy driver and takes an extra two or three days to...

UPS MyChoice SUCKS ASS.

EVERY single time they “upgrade” my package to ground service it ends up dumped at the Post Office by the lazy driver and takes an extra two or three days to reach me. Good thing it was a free trial. Not that they’d do anything anyway.

Tired of getting it up the butt by these guys.



 – About 5 days ago.

What can Brown do for you? The answer is SHIT!!!!!!!! The most idiotic lazy pieces of brown I have ever had to deal with. I sent out a package on January the 4th next day air and it’s still hasn’t...

What can Brown do for you? The answer is SHIT!!!!!!!! The most idiotic lazy pieces of brown I have ever had to deal with. I sent out a package on January the 4th next day air and it’s still hasn’t arrived to the person. It keeps going in and out of transit, the customer service line is absolutely Brown. I will never use ups again, I hope they all die a Brown shity death.

 – About 5 days ago.

Ice and snow in Houston. Can't wait for the ups delay excuses...

Ice and snow in Houston. Can't wait for the ups delay excuses

 – About 5 days ago.

Second week in a row on the same day, Mondays, two each one day shipments out of KY delayed due to weather.
Duh? The weather is not this repeatable. Obviously UPS Ops has their management head...

Second week in a row on the same day, Mondays, two each one day shipments out of KY delayed due to weather.
Duh? The weather is not this repeatable. Obviously UPS Ops has their management head inserted in their tailpipe!
FedEx and DHL do not have these problems. Never business with UPS again!
Weather in KY now is:
13°
Sunny
Feels Like 1°
H 11° / L 2°
Do you think air ops can fly? More DUH!

 – About 6 days ago.

UPS always makes up fake weather delays when packages don't arrive on time and they pretty much never do with UPS. I think it is pronounced OOPS. Seriously if you track a package there will be...

UPS always makes up fake weather delays when packages don't arrive on time and they pretty much never do with UPS. I think it is pronounced OOPS. Seriously if you track a package there will be no delays then the day it is supposed to arrive "severe weather delay". Then you check the last known location and all points between there and you, and what do you know? There was no bad weather of any kind.

 – About 1 Week ago.

After being “delayed by weather” despite each day being sunny, UPS has finally reported my package as lost but not until AFTER I emailed them twice and made a claim. It’s two weeks late after...

After being “delayed by weather” despite each day being sunny, UPS has finally reported my package as lost but not until AFTER I emailed them twice and made a claim. It’s two weeks late after ordering from Amazon prime, and they lied trying to blame the weather on losing my package. The package has been under “investigation only” for three days now. I have received a refund from Amazon.

 – About 1 Week ago.

I once shipped a package to Brazil with the "Free Domicile" method and my local store charged me $60USD. The UPS in Brazil never notified Brazilian customs and so they asked for MORE money...

I once shipped a package to Brazil with the "Free Domicile" method and my local store charged me $60USD. The UPS in Brazil never notified Brazilian customs and so they asked for MORE money from the recipient.

 – About 1 Week ago.

Ups officially lost my package sigh. ...

Ups officially lost my package sigh.

 – About 1 Week ago.

Ups training for their India call center employees is pathetic....

Ups training for their India call center employees is pathetic.

 – About 1 Week ago.

As a ups employee, I can verify that ups intentionally delays packages in order to take in more profit....

As a ups employee, I can verify that ups intentionally delays packages in order to take in more profit.

 – About 1 Week ago.

UPS customer service representatives consistently lie, blaming their company's failure to perform, on the weather, instead of telling us the real reason, which is that their organization is...

UPS customer service representatives consistently lie, blaming their company's failure to perform, on the weather, instead of telling us the real reason, which is that their organization is incompetent.

 – About 1 Week ago.

Why does ups have their customer service call centers in India and the Philippines? Why does ups do this? Ups customer service is pathetic. ...

Why does ups have their customer service call centers in India and the Philippines? Why does ups do this? Ups customer service is pathetic.

 – About 1 Week ago.

4th month in a row, any delivery made by UPS has been delayed for some reason. I am at the point where if the vendor doesn't provide FEDEX, DHL or USPS as a shipping option I am not going to...

4th month in a row, any delivery made by UPS has been delayed for some reason. I am at the point where if the vendor doesn't provide FEDEX, DHL or USPS as a shipping option I am not going to purchase from them. The are literally costing me money and wasting days of my time by their poor service!!!

 – About 1 Week ago.

Overnight Express with Saturday from Dallas/Ft. Worth to Lubbock. Package went to Louisville, KY the OPPOSITE directions and is now classified under their 'Severe Weather" clause for no...

Overnight Express with Saturday from Dallas/Ft. Worth to Lubbock. Package went to Louisville, KY the OPPOSITE directions and is now classified under their 'Severe Weather" clause for no refund. NOAH reports no weather advisories for that area or any other area in the shipping track. So they screw up and put it under a weather delay to try and circumvent refunds. This was a birthday gift, never again through UPS.

 – About 1 Week ago.

UPS in Brooklyn, NY sucks the big dick!!! Had my package for three days now and keeps saying "out for delivery", then reschedules delivery for the next day, but still hasn't delivered !!!@...

UPS in Brooklyn, NY sucks the big dick!!! Had my package for three days now and keeps saying "out for delivery", then reschedules delivery for the next day, but still hasn't delivered !!!@

 – About 1 Week ago.

i ordered a laptop from lenovo canada and its been shipped 2 days ago but the ups tracking shows me that they havent even picked up the package yet. what the f%@k!!!!!!! i've been waiting for this...

i ordered a laptop from lenovo canada and its been shipped 2 days ago but the ups tracking shows me that they havent even picked up the package yet. what the f%@k!!!!!!! i've been waiting for this package for 2 weeks and they cant even do their jobs right....... they are one lazy ass bastards

 – About 1 Week ago.

UPS promotes a culture of careless driving.
UPS economy shipping is ultra slow and then they use the postal service to deliver to your door, making the slow shipping time look like the post...

UPS promotes a culture of careless driving.
UPS economy shipping is ultra slow and then they use the postal service to deliver to your door, making the slow shipping time look like the post offices fault.
UPS makes won’t let you call a human at your local distribution center.

UPS is a joke. If you think UPS sucks then every time you order something, ask the shipper to use the postal service. Pay a few dollars extra if you have too. Your package will arrive quickly.

 – About 1 Week ago.

Ups deserves to burn in hell...

Ups deserves to burn in hell

 – About 1 Week ago.

UPS sucks. Raleigh NC 71 degrees today and my packages have been scanned for two days showing they are to be delivered today, but NO, now they say bad weather is effecting my delivery so there is no...

UPS sucks. Raleigh NC 71 degrees today and my packages have been scanned for two days showing they are to be delivered today, but NO, now they say bad weather is effecting my delivery so there is no deliver day posted. WTF! There has been no bad weather here for a week. And today and yesterday have been clear and warm. Hire more drivers if you can't get the job done. Customer service is horrible. Of course they are holding some birthday gifts that will not arrive.

 – About 1 Week ago.

UPS, you suck ass. Support center sucks, sucks, sucks.
Really, my package has been on your mystery machine truck for four days now???
Freaking bad weather at this location has been...

UPS, you suck ass. Support center sucks, sucks, sucks.
Really, my package has been on your mystery machine truck for four days now???
Freaking bad weather at this location has been cleared since Tuesday. Even the freaking schools and county offices have been open. I will never accept a shipment form a vendor being sent by UPS again. You ship to me via UPS and I will refuse deliver of your product.

 – About 1 Week ago.

Purchased Prime Item from Amazon on Jan 7th. Amazon Shipped package on the 8th (2nd Day Air from UPS) from Anaheim, California (not affected by Mudslides) to Oregon. Package didnt move until 9th and...

Purchased Prime Item from Amazon on Jan 7th. Amazon Shipped package on the 8th (2nd Day Air from UPS) from Anaheim, California (not affected by Mudslides) to Oregon. Package didnt move until 9th and went to Ontario, CA and sat there until 10th (delivery day). Contacted UPS get the typical Bull$h!t response keep checking its not 8PM yet and keep looking for updates (it was 7PM PST and still said its in CA). Then on the 11th at 5am it says it made it to Portland and has been sitting there since then! It has not been moved or updated in almost 48 hours. I called UPS for the third time and they said IDK where it is the last time it was physically scanned was in CA Choke on a D!ck UPS. How in the actual F*&^% do you lose track of a 80 pound 7ft long package or forget to just put it on the correct truck. 2nd day air my @$$ I could have drove to california faster than it has taken you to ship a damn package by air.

 – About 1 Week ago.

Here's my experience. Breaking down facts for clarity.

I ordered a pair of shoes from ECCO.

ECCO Confirmed that the delivery was on January 8.

On January 8,...

Here's my experience. Breaking down facts for clarity.

I ordered a pair of shoes from ECCO.

ECCO Confirmed that the delivery was on January 8.

On January 8, UPS tracking notified me "Our driver requires security access for this delivery. We are attempting to obtain the access information.".

I called UPS on January 9.

I explained the intercom/buzzer at my 5 storey building never worked for half of the apartments.

I asked the customer service agent (better defined as crap service agent) to ask their driver to call me on my mobile so that i could come down from the 4th floor to collect the package.

UPS tried to deliver every day but their driver never called me to collect.

UPS depot called me on January 11 to acknowledge that their driver will call me the next day.

Today January Friday 12 i gt the UPS notification "Our driver requires security access for this delivery. We are attempting to obtain the access information. / Delivery will be rescheduled.".

I called UPS crap service number and i gave them the deadline to deliver the package by 16.30 sharp.

Their agent made excuses.

I raised my voice (out of patience) and i asked to be put through his manager.

His manager came on the phone and started to spew the usual bullshit.

I told her to stop bullshitting and make sure the package was delivered by the time i said no matter what.

Call finished.

At 16.00 i did not get yet any call from UPS driver.

I called ECCO.

I told ECCO to cancel the order and refund me.

They asked the reason.

I said that UPS sucks.

I explained ECCO the 5 days of bullshit i got from UPS.

I told ECCO i will never buy online from them anymore unless they change their delivery vendor.

At 16.15 UPS depot (not the driver) called me about the delivery.

I told him to send it back to the seller coz i just cancelled the order and requested a refund.

I closed the call with the UPS crap service agent with "thank you for your rubbish service".

 – About 1 Week ago.

UPS don't seem to have an awful lot of the home delivery market in the UK, so grateful for small mercies. Over the past 12 mths I must have had 50 or more parcels delivered to me by various...

UPS don't seem to have an awful lot of the home delivery market in the UK, so grateful for small mercies. Over the past 12 mths I must have had 50 or more parcels delivered to me by various companies, and only twice has there been an issue, both UPS. The first time they returned the delivery to the exporter with the note that the parcel had been refused (never attempted delivery at my address); the second time the parcel's gone missing in the local distribution centre, and no doubt has also been tagged as refused. To make it worse, the only advice you get from the customer service centre is to contact the seller. Had to laugh when the customer service rep said that after 4 days without a tracking update a parcel has a 'unaccountable' status - sums up the customer service.

 – About 1 Week ago.

Hate UPS.. hope they all die slowly. Customer service after hours of trying to get someone on the phone is out of country and hardly speaks English. REALLY hope they all die....

Hate UPS.. hope they all die slowly. Customer service after hours of trying to get someone on the phone is out of country and hardly speaks English. REALLY hope they all die.

 – About 1 Week ago.

So I contacted them about a package that has been over a week late, they took three days to respond and only said, “sorry but you must contact Amazon about shipping issues.” WHAT?!!! ...

So I contacted them about a package that has been over a week late, they took three days to respond and only said, “sorry but you must contact Amazon about shipping issues.” WHAT?!!!

 – About 1 Week ago.

UPS ruins my whole day by saying expected delivery "Friday, 01/12/2018 by end of day", but then updates to just "Friday, 01/12/2018". Paired with a note on my door saying "I am...

UPS ruins my whole day by saying expected delivery "Friday, 01/12/2018 by end of day", but then updates to just "Friday, 01/12/2018". Paired with a note on my door saying "I am home, please ring door bell repeatedly" because I missed them yesterday for not ringing the doorbell.

 – About 1 Week ago.

God I f%@king hate UPS lazy piece of shits I literally saw our areas delivery man TURN AROUND BECAUSE THE ELEVATOR SEEMED TO NOT BE WORKING ARE YOU f%@kING KIDDING ME?!. Now my package is 4 days late...

God I f%@king hate UPS lazy piece of shits I literally saw our areas delivery man TURN AROUND BECAUSE THE ELEVATOR SEEMED TO NOT BE WORKING ARE YOU f%@kING KIDDING ME?!. Now my package is 4 days late they’ve rescheduled my delivery twice because of weather conditions” WHEN THE LAST TWO DAYS HAVE BEEN SUNNY omg. I dread every package that is shipped with UPS literally dread it I absolutely hate them

 – About 1 Week ago.

The stench coming from the offices of ups management smells like crap....

The stench coming from the offices of ups management smells like crap.

 – About 1 Week ago.

Is there a job action of some kind going on with UPS??? as they keep cutting and pasting the same excuses for days without delivery my packages. Amazon, eBay and anyone else who has a contract or uses...

Is there a job action of some kind going on with UPS??? as they keep cutting and pasting the same excuses for days without delivery my packages. Amazon, eBay and anyone else who has a contract or uses UPS should drop them as their carrier. Thay are THE WORST!!!

 – About 1 Week ago.

If you ordered your package via Amazon and have prime, they will refund you for these ridiculous delays. If you at least go this route Amazon will be in contact with UPS, which hurts them a lot more...

If you ordered your package via Amazon and have prime, they will refund you for these ridiculous delays. If you at least go this route Amazon will be in contact with UPS, which hurts them a lot more than us complaining.

 – About 1 Week ago.

UPS is continuously using weather as an excuse for an Amazon package being over a week late. There is hardly any snow on the ground at this point, this is ridiculous!...

UPS is continuously using weather as an excuse for an Amazon package being over a week late. There is hardly any snow on the ground at this point, this is ridiculous!

 – About 2 weeks ago.

Johnr is another pathetic ups employee who cannot provide customer service....

Johnr is another pathetic ups employee who cannot provide customer service.

 – About 2 weeks ago.

Jhon R.: It's already actually it's on the truck now no worry I guaranteed that it will be there today

Thomas: Ok, thank you for the guarantee, but I have already been...

Jhon R.: It's already actually it's on the truck now no worry I guaranteed that it will be there today

Thomas: Ok, thank you for the guarantee, but I have already been guaranteed by agents that it would be
delivered yesterday and the day before, so what is it worth?
Thomas: what is the next step
Thomas: a"er the guarantee, when it doesn't show up?

Jhon R.: it supposed. However, the driver is having weather issued yesterday so instead delivering your package yesterday the driver was scheduled your package today to make sure that you received the
package without any issue.

Thomas: Ok, so what happens when the 'weather' issues today
Thomas: the weather is !ne in brooklyn btw and has been for the past 4 days
Thomas: I have seen many UPS trucks out driving around everyday - there is no weather issue

Jhon R.: I am sorry but that issue is about the weather not us. We really want to deliver every package on time but since there is a weather issue we cannot control that I am sorry. But I Guaranteed to you that it
will be there today.

Thomas: I am grateful for your guarantee, but looking at the pattern it would seem that this wont be the case
Thomas: unless some intervention is made
Thomas: someone needs to contact the driver to make sure that my package is delivered
Thomas: Is this possible please?

Jhon R.: Like what I said sincce the !rst agent already send a message we cannot send a message at all. Your option right now is to wait for the package to be delivered and for the email today as well.
Jhon R.: I am sorry I really want to help you but I already provide to you all the information that I have here.
Thomas: Ok, so what is my option if the package doesn't arrive today - which I'm certain it wont
https://ups6.custhelp.com/app/chat/chat_landing/prod/1076/cat/37543 Page 3 of 6
Live Assistance 1/10/18, 2:18 PM
Thomas: ?

Jhon R.: To pick up the package to the local facility

Thomas: Ok, that is not an option becuase it is not at all close to me and it is a very large package

Jhon R.: I am sorry. Your last option is to contact the shipper for further assistance.

Thomas: They will just contact UPS though wont they?
Thomas: So I'm stuck in a situation where, I'm guaranteed to receive delivery today, so I have to stay home and up late for a driver - but if the driver decides they don't have time or don't feel like it they will
just take my package back and put in that the it was becuase of the weather, and I just have to keep waiting
Thomas: see where there is a problem here?
Thomas: Can you please phone the brooklyn facility ask them to phone the driver and then report back
to me? Is this not possible
Thomas: it seems easy in theory

Jhon R.: There is no problem becuase the package is already out for delivery.

After this, I was contacted and told that there was a note made on my account and the local facility and driver had been contacted, and that they guaranteed that it would be delivered today (the 6th day it has been out for delivery) I was told at 1040pm to remain awake and expect delivery - that the driver would be there in a couple of hours.
Well, right after the customer support closed for the night I received yet another exception notice and my delivery was reshceduled yet again.

 – About 2 weeks ago.

Since the day of storm on Thurs. out of 10 packages I should have received by now. Only two is delivery. WTF!!! Today 7 packages on truck for delivery. Only 1 came. Ask the driver where’s...

Since the day of storm on Thurs. out of 10 packages I should have received by now. Only two is delivery. WTF!!! Today 7 packages on truck for delivery. Only 1 came. Ask the driver where’s the rest? He had no answer. Dumb n dumber excuses again. Oooh is Weather Exception

 – About 2 weeks ago.

The ups India call center sucks....

The ups India call center sucks.

 – About 2 weeks ago.

Ups employee Denis m should be ashamed of himself...

Ups employee Denis m should be ashamed of himself

 – About 2 weeks ago.

UPS CS sucks...

UPS CS sucks

 – About 2 weeks ago.

Denis M. (Listening)
Initial Question: My package has been on the truck for delivery for several days is the package lost? When will it actually be delivered?
​Denis M.: Hi, this is...

Denis M. (Listening)
Initial Question: My package has been on the truck for delivery for several days is the package lost? When will it actually be delivered?
​Denis M.: Hi, this is ​Denis M.. I'll be happy to assist you.
Mike: 1ZAX39821259837097
​Denis M.: Hi Mike
​Denis M.: No, the package is not lost, Mike
​Denis M.: The pckage is just delayed because the weather in past few days and we are trying to deliver all packages behind
​Denis M.: I'd recommend you to keep on tracking this shipment on ups.com
​Denis M.: To obtain the most recent delivery status, I suggest monitoring this tracking number on our web site using the following link:

https://www.ups.com/content/us/en/index.jsx?WT.svl=BrndMrk
Mike: When should I expect it to be delivered. Or should I just pick it up myself
​Denis M.: Please keep tracking it
Mike: I'd like to pick the package up if it will be delayed again the lakewood depot is only 5 miles from my home
​Denis M.: If you process that you still need to track it since we do not know when it will be ready
Mike: Its been in lakewood for a week is it out for actual delivery today
​Denis M.: That's why, either way, please, keep tracking it
​Denis M.: Would you like to request to be placed on hold?
Mike: ?on hold for.what
​Denis M.: You mentioned you may want to pick it up at the Center
​Denis M.: Remember?
Mike: Not something you would handle
​Denis M.: Ok. Do you have any other questions?
Mike: Yes were exactly is the package that is not lost
​Denis M.: Being processed for delivery, at the Center, but they have not confirmed delivery yet
Mike: I don't understand the package has been processed and on the truck for delivery several times
​Denis M.: Sorry Mike. As explained, delays were hard since the weather in the area

Type your message here, then click Send or press
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 – About 2 weeks ago.

f%@k UPS. Delayed due to weather when the package is already in my city and there is currently no bad weather, hasn't been bad weather for a week. The package is literally 15 minutes away from me...

f%@k UPS. Delayed due to weather when the package is already in my city and there is currently no bad weather, hasn't been bad weather for a week. The package is literally 15 minutes away from me but I can't get it. Paid extra for express delivery, while FedEx, who I didn't pay extra for express, delivered sooner than expected today.

UPS is a mess.

 – About 2 weeks ago.

Brooklyn, NY, United States 01/10/2018 9:34 A.M. Out For Delivery Today
01/10/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/09/2018 11:16 P.M. Recent weather has...

Brooklyn, NY, United States 01/10/2018 9:34 A.M. Out For Delivery Today
01/10/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/09/2018 11:16 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/09/2018 9:32 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
01/09/2018 5:01 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:41 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/08/2018 9:32 A.M. Out For Delivery Today
01/08/2018 6:26 A.M. Destination Scan
Brooklyn, NY, United States 01/06/2018 9:36 P.M. Severe weather conditions have delayed delivery. / Your delivery has been rescheduled for the next business day.
01/06/2018 9:56 A.M. Out For Delivery Today
Brooklyn, NY, United States 01/05/2018 10:28 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/05/2018 9:40 A.M. Out For Delivery Today

WTF ^^^^^^^^^^^^I paid for 2 day shipping - which would have got my parcel here last thursday^^^^^^^^^^^^ The weather is fine - there was one day of bad weather - I have now waited at home 4 delivery days in a row for this delivery and been told by agents to stay up late for the driver because it is definitely coming and that the driver will not go home without delivering my package - that there definitely wont be another exception. LAZY INCOMPETENT LIARS.

 – About 2 weeks ago.

Springfield Gardens sorting facility in Queens, NY NEEDS TO BE INVESTIGATED ASAP. Third time IN A ROW my "Next Day Air" parcel was "put on the wrong truck for delivery" and required 1...

Springfield Gardens sorting facility in Queens, NY NEEDS TO BE INVESTIGATED ASAP. Third time IN A ROW my "Next Day Air" parcel was "put on the wrong truck for delivery" and required 1 more business day to be delivered. How is this even REMOTELY possible??? How do they NOT treat Next Day Air parcels with the uttermost priority? Are their truck loaders literally half asleep on the job? UPS systematically commits FRAUD every single day and it's absolutely horrifying that they are allowed to operate with such impunity. BTW - DON'T BOTHER CALLING CUSTOMER SERVICE. They will tell you EXACTLY what the tracking site tells you and if you demand an explanation, they will make up whatever sounds best to get you off the phone. COMPLETE WASTE OF TIME.

 – About 2 weeks ago.

Demanded signature for ppackage then demanded $5 to change address to where signature was available. I had no idea what package was. USPS ten times better than UPS or Fedex...

Demanded signature for ppackage then demanded $5 to change address to where signature was available. I had no idea what package was. USPS ten times better than UPS or Fedex

 – About 2 weeks ago.

I am expecting an important package from China. UPS sent me an email with tracking info and an "out for delivery" notice on Monday 1/8/2018. I tracked the delivery truck as it is possible to...

I am expecting an important package from China. UPS sent me an email with tracking info and an "out for delivery" notice on Monday 1/8/2018. I tracked the delivery truck as it is possible to do when you have an account with them. The truck was located half the day in 1 mile radius around my home...I never got delivered but I received a noticed saying "recent weather has caused delivery delays...." that is just BS since my package was out for delivery in a truck next to my home. Day 2: I expected it on Tuesday. Again I received an email confirming that my package is "out for delivery" and should arrive between 2pm and 8pm. At 8:20pm I called UPS to find out if I can expect it today as announced already 2 consecutive days by UPS email. The representative asked me to hold because she needs to talk with the truck driver...after 10 minutes on hold she confirmed that there is a little bit of a delay and that I should get my package by 9pm (Tuesday). Never got it!. Today it is Wednesday and i didn't get the email about BS delay or other excuses. I called them and they are telling me that the email announcing the "out for delivery" is generated automatically and that they are back logged due to weather conditions. They asked me to keep calling today. I asked them where is located the true information about my package delivery? They were not able to respond. I am switching to FedEx

 – About 2 weeks ago.

We were in Toronto Canada! Just started suffering from Their UPS false claims to deliver on time, two failures last year 2017 last killed our several events sponsored items shooting and arrangements...

We were in Toronto Canada! Just started suffering from Their UPS false claims to deliver on time, two failures last year 2017 last killed our several events sponsored items shooting and arrangements within 3 months!

 – About 2 weeks ago.

UPS CS or "LET ME JUST TALK TO THIS WALL"CAN WE PLEASE JUST STOP USING THEM. THEY ARE RUDE ,STUPID,LIARS. MISERABLE PEOPLE WHO CAN'T GET A REAL JOB .ALL THEY DO IS WASTE YOUR TIME AND GET...

UPS CS or "LET ME JUST TALK TO THIS WALL"CAN WE PLEASE JUST STOP USING THEM. THEY ARE RUDE ,STUPID,LIARS. MISERABLE PEOPLE WHO CAN'T GET A REAL JOB .ALL THEY DO IS WASTE YOUR TIME AND GET PAID FOR IT. I HEAR ALL THESE STORIES ALL THE TIME AND IT HAPPENS TO ME.

 – About 2 weeks ago.

I was expecting and over nighted package last Thursday before 10am, the storm delayed it thurs and Friday. I called customer care Saturday morning and they told me this package wis not eligible for a...

I was expecting and over nighted package last Thursday before 10am, the storm delayed it thurs and Friday. I called customer care Saturday morning and they told me this package wis not eligible for a Saturday deliver attempt, which is bullshit to begin with. Whatever. So I decided to change the pick up address to the lawnside NJ facility which is actually the distribution center where the back was sitting since Thursday morning. I walked in on Monday evening, they told me. Nothing was delivered, meanwhile there was a destination scan that morning. Yesterday, THE same thing. The people there are actually telling me the package is in the building but we have nj clue where it is. 3 f%@king days to move an envelope from one part of the building to another. I will try again today but I doubt there f%@king mornons will have an answer. I tried calling Facebook twitter, in person , everyone give me a different answer. It was an extremely Important document. Today will be 1 full week since the package was overnighted AIR. I will never in my life do business with UPS. I would pay triple to use USPS or Fedex

 – About 2 weeks ago.

lol So everything was fine, at first was expecting a package to be delivered tomorrow. They update the tracking "Scheduled For Early Delivery On: (todays date)" but this happened about 2 hours...

lol So everything was fine, at first was expecting a package to be delivered tomorrow. They update the tracking "Scheduled For Early Delivery On: (todays date)" but this happened about 2 hours before it was 9PM and it's now past 9PM and no sign of them. I have huge doubts it will be here today but I just don't get why they would mess with the delivery estimate to update it to be incorrect. I'm fine with waiting I just don't like anticipating something that doesn't happen and this is not the first time they did this. It's even worse when they require a signature and miss a delivery date when I intentionally work from home or make arrangements to be home. Screw ups are also more common on more expensive things, I seriously don't get it...

 – About 2 weeks ago.

It's such a bad company. Customer support is f%@king clueless. The website is slow. People just want their packages. We understand a snowstorm happened but packages shouldn't take an...

It's such a bad company. Customer support is f%@king clueless. The website is slow. People just want their packages. We understand a snowstorm happened but packages shouldn't take an additional 3 days and still not be here even though it's out for delivery. Absolutely unacceptable. Wish I could use another company to ship with besides UPS with Amazon.

 – About 2 weeks ago.

f%@k UPS!...

f%@k UPS!

 – About 2 weeks ago.

I ordered a new laptop from Microsoft last week it was supposed to arrive Thursday but since the storm happened it was delayed 5 days now because of weather. It's been out for delivery for 5 days...

I ordered a new laptop from Microsoft last week it was supposed to arrive Thursday but since the storm happened it was delayed 5 days now because of weather. It's been out for delivery for 5 days and I have received other packages from them besides my laptop

 – About 2 weeks ago.

Worse carrier in NYC! Order from Amazon. Arrival date was on Jan 4. The day of the snow storm. Understandable for delaying delivered for that day. Now Is six days later! WTF??? Since Fri is...

Worse carrier in NYC! Order from Amazon. Arrival date was on Jan 4. The day of the snow storm. Understandable for delaying delivered for that day. Now Is six days later! WTF??? Since Fri is been on vehicle for delivery. Yet everyday since is blaming on weather exception. Noooo excuses!!!

 – About 2 weeks ago.

Package got rescheduled three times in a row and has been stuck for out for delivery ...

Package got rescheduled three times in a row and has been stuck for out for delivery

 – About 2 weeks ago.

Today I waited for my scheduled delivery by UPS; no package. When I tracked the package at 4:05 pm, I saw this LIE: "The receiver was not available for delivery. We'll make a second attempt...

Today I waited for my scheduled delivery by UPS; no package. When I tracked the package at 4:05 pm, I saw this LIE: "The receiver was not available for delivery. We'll make a second attempt the next business day. Time of exception was 3:59 pm." I was in my apartment the entire time and just a little more than 5 minutes later, the driver put that bold-faced lie as the reason why I have not received the package.

What makes me so mad is that I have had an average delivery one to two times a week in the last month by UPS. The driver is supposed to leave the package at my door, which they have done in the past. The usually knock as an alert and then leave the package and take off. I suppose it was too cold for the driver today or he had too many deliveries. Either way, they lie and BS customers all of the time. I am so sick and tired of dealing with them. Why do businesses continue to use UPS' service when they know how bad they are? Maybe because they are cheaper than the other delivery companies is why they get away with this #$@%!

 – About 2 weeks ago.

UPS SUCK. I’m so glad I found this site. So I had ordered one day shipping a few months ago for items I needed to prepare for Hurricane Irma. It’s was things that I couldn’t buy at the store...

UPS SUCK. I’m so glad I found this site. So I had ordered one day shipping a few months ago for items I needed to prepare for Hurricane Irma. It’s was things that I couldn’t buy at the store because they were sold out. Anyway so I ordered the supplies and the next day it said they couldn’t deliver. I checked the status and it said that it was in my town. They were just too lazy to deliver it. Thanks to that I suffered thousands in damage that could have been avoided if they kept up with their shipments and where they are going. Especially it they are going to a place where a massive hurricane is about to hit.

 – About 2 weeks ago.

Terrible.I was supposed to recieve my package on the 5th and obviously I didn't get that because of weather conditions which I could understand then but now it's almost the 10th and it's...

Terrible.I was supposed to recieve my package on the 5th and obviously I didn't get that because of weather conditions which I could understand then but now it's almost the 10th and it's pretty much clear.This is just plain lazy.Had USPS multiple times before,this didn't happen.Smh,hope everyone gets their packages soon.

 – About 2 weeks ago.

My package was supposed to be delivered 1/5/18 since i payed for priority shipping but bc of heavy snow on the 4th it was delayed. Leading up to the 7th the tracking info just said it was delayed with...

My package was supposed to be delivered 1/5/18 since i payed for priority shipping but bc of heavy snow on the 4th it was delayed. Leading up to the 7th the tracking info just said it was delayed with no estimated delivery & was updated at the exact same time each morning to read the same thing. But since the 7th the page has not been updated, i filed a report that was ignored and im currently on hold @8:24 for a customer service line that closes @8:30.

 – About 2 weeks ago.

My 3 packages have been "out for delivery" for 6 days. 6 DAYS. I've called, emailed, tweeted, facebooked and they all say the same thing. If it says "out for delivery" it will be...

My 3 packages have been "out for delivery" for 6 days. 6 DAYS. I've called, emailed, tweeted, facebooked and they all say the same thing. If it says "out for delivery" it will be delivered by 8pm. Well, 8:30 and still no!

 – About 2 weeks ago.

Brooklyn, NY, United States 01/09/2018 10:04 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:42 P.M. Recent weather...

Brooklyn, NY, United States 01/09/2018 10:04 A.M. Out For Delivery Today
01/09/2018 6:00 A.M. Destination Scan
Brooklyn, NY, United States 01/08/2018 10:42 P.M. Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible.
01/08/2018 8:33 A.M. Out For Delivery
01/08/2018 8:15 A.M. Destination Scan
01/08/2018 4:27 A.M. We've incorrectly sorted this package which may cause a delay.
01/08/2018 3:56 A.M. Destination Scan
Brooklyn, NY, United States 01/06/2018 10:31 P.M. An emergency situation or severe weather condition has delayed delivery. / Your delivery has been rescheduled for the next business day.
01/06/2018 8:55 A.M. Destination Scan
01/06/2018 4:48 A.M. Arrival Scan
Secaucus, NJ, United States 01/06/2018 3:39 A.M. Departure Scan
Secaucus, NJ, United States 01/05/2018 11:31 A.M. Arrival Scan
01/04/2018 3:30 P.M. Severe weather conditions have delayed delivery. / We’re working to deliver your package as soon as possible.
Jacksonville, FL, United States 01/03/2018 7:45 A.M. Departure Scan


it is almost 8:30 today and nothing

 – About 2 weeks ago.

Package was in Raleigh yesterday. Today at 5:30 PM they tell me that at 10 AM today that my package delivery has been rescheduled for the next business day because of the weather.

Package was in Raleigh yesterday. Today at 5:30 PM they tell me that at 10 AM today that my package delivery has been rescheduled for the next business day because of the weather.

It's not raining, it's not snowing. There is no ice on the roads and it isn't even freezing.

 – About 2 weeks ago.

Ups cant deliver my package today in sunny but cold New York City because its too cold/ severely brutal for them to do what UPS is supposed to do: DELIVER. Oh so sad I really feel for them. I hope UPS...

Ups cant deliver my package today in sunny but cold New York City because its too cold/ severely brutal for them to do what UPS is supposed to do: DELIVER. Oh so sad I really feel for them. I hope UPS will soon go out of business so it has time to get over it’s brutal illness that keeps it from getting its act together. Feel better soon.

 – About 2 weeks ago.

Ups customer service sucks as much as a woman in
A Ron Jeremy movie....

Ups customer service sucks as much as a woman in
A Ron Jeremy movie.

 – About 2 weeks ago.

My package has been rescheduled since last week...

My package has been rescheduled since last week

 – About 2 weeks ago.

UPS sucks ...

UPS sucks

 – About 2 weeks ago.

I have worked for this company now 15 yrs. Not all hubs suck. I have gone above and beyond to deliver a package to a customer. I am only a EAM driver ( non full time ).
Just a reminder, not...

I have worked for this company now 15 yrs. Not all hubs suck. I have gone above and beyond to deliver a package to a customer. I am only a EAM driver ( non full time ).
Just a reminder, not all companies in all states of any sort are the same. Yes management can be idiots sometimes, and i'm sure there bonuses play a role somehow. But the next generation were training are more lazy millennials. So be ready.

 – About 2 weeks ago.

Now I'm stuck after work hours, waiting for a rep on the phone. Waiting on hold...............

Now I'm stuck after work hours, waiting for a rep on the phone. Waiting on hold............

 – About 2 weeks ago.

I paid for 2 day delivery. Sent it out Thursday, should have been there by Monday. The package didn't get there in time. These are corporate gifts for an event. I had to change the address to a...

I paid for 2 day delivery. Sent it out Thursday, should have been there by Monday. The package didn't get there in time. These are corporate gifts for an event. I had to change the address to a hotel, where the event is happening; Now they are saying that it won't be delivered for another two days! They messed up the initial request for tow days; they should have sent the package overnight and absorb costs, since I initially paid for the 2 day deliver and it didn't make it there in TWO DAYS!

 – About 2 weeks ago.

I would like to know why ups customer service is located in India. ...

I would like to know why ups customer service is located in India.

 – About 2 weeks ago.

After Harvey's flooding was over in Texas, ups continued using operating conditions as an excuse. My phone was 4 days late for no reason. The roads were clear. FedEx and USPS were driving on the...

After Harvey's flooding was over in Texas, ups continued using operating conditions as an excuse. My phone was 4 days late for no reason. The roads were clear. FedEx and USPS were driving on the very roads that ups said we're not drive able.

 – About 2 weeks ago.

UPS using the bad weather of a week ago as an excuse not to deliver packages sitting in a warehouse about 5 miles away from me is ridiculous! It's 60 degrees and sunny, there is no ice or snow,...

UPS using the bad weather of a week ago as an excuse not to deliver packages sitting in a warehouse about 5 miles away from me is ridiculous! It's 60 degrees and sunny, there is no ice or snow, and the packages are already at the delivery warehouse location. FedEx has been on our street numerous times today. Send out a few extra trucks, have a few delivery people work overtime if need be! The laziness and total disregard for their customers is unbelievable.

 – About 2 weeks ago.

Call it first world problems but UPS is at the top of the list. I missed the first attempt and they decide to make a second attempt at 1 pm the next day, which I missed. Who expects someone to be home...

Call it first world problems but UPS is at the top of the list. I missed the first attempt and they decide to make a second attempt at 1 pm the next day, which I missed. Who expects someone to be home at 1 on a weekday. We got work to do! Rescheduled deliveries should be made after the 9-5.

 – About 2 weeks ago.

Scheduled for delivery 1/5, delayed due to weather.
Scheduled for delivery 1/6, delayed due to weather.
Scheduled for delivery 1/8, delayed due to weather.
Scheduled for delivery...

Scheduled for delivery 1/5, delayed due to weather.
Scheduled for delivery 1/6, delayed due to weather.
Scheduled for delivery 1/8, delayed due to weather.
Scheduled for delivery 1/9, guess what?

 – About 2 weeks ago.

Posted earlier today. Package due Next day air from UPS on 01/04/18. Still no delivery. Package due from FedEx today, delivered today. FedEx must not have to fight the severe weather....

Posted earlier today. Package due Next day air from UPS on 01/04/18. Still no delivery. Package due from FedEx today, delivered today. FedEx must not have to fight the severe weather.

 – About 2 weeks ago.

Raleigh area. My package was originally scheduled for delivery today. They're saying I won;t get my package today because of weather. ????????? It has been clear since late last week, sunny...

Raleigh area. My package was originally scheduled for delivery today. They're saying I won;t get my package today because of weather. ????????? It has been clear since late last week, sunny since at least yesterday and reached 60 degrees today. Institutional lying. Also, had another problem about a month ago. A week after the expected delivery date, they finally informed me that my item had been destroyed while in their system and they were sending it back to the seller. They lied about it's whereabouts and condition for about a week.

 – About 2 weeks ago.

Package was shipped next day air on 01/03/18. No package as of yet. Been out for del 3 times. No delivery. They say severe weather. There has even no severe weather in our area since Thur 01/04/18....

Package was shipped next day air on 01/03/18. No package as of yet. Been out for del 3 times. No delivery. They say severe weather. There has even no severe weather in our area since Thur 01/04/18. Not able to contact customer service. This is what happens when a company gets so big it doesn't care about customer service.

 – About 2 weeks ago.

I agree, UPS SUCKS. ups says my package left Jacksonville FL, on 1/3. It is now 1/9 and no delivery of package. Like everyone else says, their excuse of very bad weather is an incredible lie....

I agree, UPS SUCKS. ups says my package left Jacksonville FL, on 1/3. It is now 1/9 and no delivery of package. Like everyone else says, their excuse of very bad weather is an incredible lie. Absolutely no bad weather. Just mainly clear sky's and winter temps. ranging for 12 deg. to 45 deg. I could have ridden a motorcycle from my home in South Carolina to Jacksonville FL and picked up the package from their Jacksonville facility. UPS did deliver a package from Minnesota to my doorstep in the same time frame??? I think UPS has a major internal problem at it's Jacksonville facility and using the words (Due to bad weather) legally protects them from any accountability. UPS YOU SUCK!!!!!!!

 – About 2 weeks ago.

UPS expedited claims to have an international package from China to USA in 11-17 days. My package was marked for Dispatch from the sender on 12/20/2017, it has not yet been picked up by UPS, so at...

UPS expedited claims to have an international package from China to USA in 11-17 days. My package was marked for Dispatch from the sender on 12/20/2017, it has not yet been picked up by UPS, so at this moment, it has been sitting at his house waiting for 19 days. Why hasn't ups picked it up? I'm waiting and so is the seller.

 – About 2 weeks ago.

I had an package that was scheduled for delivery today. It didn’t come due to the “Weather” there wasn’t a storm or anything in my area. It was literally only like 45 degrees. ...

I had an package that was scheduled for delivery today. It didn’t come due to the “Weather” there wasn’t a storm or anything in my area. It was literally only like 45 degrees.

 – About 2 weeks ago.

My package was overnighted and was "on the truck" on THURSDAY. Ok, we had a bad storm, I get it, but roads were treated and cleared by Friday. Every day since then they've been promising...

My package was overnighted and was "on the truck" on THURSDAY. Ok, we had a bad storm, I get it, but roads were treated and cleared by Friday. Every day since then they've been promising me my package between 12:30 and 4:30 ...it's "on the truck!!" but it's not here. I live at the window because I know their practice of not really knocking and just leaving. I ALWAYS end up picking it up at the warehouse. This is maddening. Overnight means apparently 5 days later and counting to these jerks.

 – About 2 weeks ago.

Missed the first attempt package came at 3pm, left a notice but does not state what time they will revisit for a 2nd attempt so I assumed it would come around the same time. As I was about to leave...

Missed the first attempt package came at 3pm, left a notice but does not state what time they will revisit for a 2nd attempt so I assumed it would come around the same time. As I was about to leave work and try to make it home for 3 I quickly browsed the ups app and it said the 2nd attempt has already been made at 1pm so now im frustrated. I called UPS and told them to not make the 3rd attempt and I'll personally come and pick up the package at their main warehouse, took a day off to go pick up my package but guess what, there was a power outage!!!! WHAT LUCK! I've waited 5hrs in he car hoping the power would come back but ended up going home. When i got home, GUESS WHAT?! They made a 3rd attempt!!! oh my god! are you serious right now UPS?! I could've just stayed home and got my package but instead I wasted my whole day at your pick up facility! I HATE UPS!!! USPS/fedex for me only!

 – About 2 weeks ago.

UPS has become a sad joke to me and my husband. AND, today our expensive coffee table (ordered from an Amazon vendor) arrived damaged from UPS shipping. We saw the delivery driver "drop" the...

UPS has become a sad joke to me and my husband. AND, today our expensive coffee table (ordered from an Amazon vendor) arrived damaged from UPS shipping. We saw the delivery driver "drop" the box off of his truck and then "smashed" onto the pavement. My husband told the delivery driver to stop, but he just laughed and said the box looked sliced and diced, but the table inside was fine. What a joke! We took pictures of the box before and after we opened the package to document the damage. The table has a significant piece chipped off the top and a huge scratch mark on the top. ARE YOU KIDDING? do you really think we would accept a scratched up table to sit in our home?
We went to the UPS website and found no reasonable way for us to contact them and report the damage. So, we are now on the phone with the Amazon vendor. The vendor is sending us a new table - with a 10 day wait! What a joke. All I ask is the all respectable vendors to stop using UPS and take care of their customers. PLEASE vendors - stop using UPS, as they will make you look unprofessional.
This is not our first bd experience with UPS.

 – About 2 weeks ago.

extremely frustrating website and unreasonable 3+ Day delays. Out for delivery today, then ‘emergency/weather emergency’ notice with no new delivery date. No weather issues here and the UPS...

extremely frustrating website and unreasonable 3+ Day delays. Out for delivery today, then ‘emergency/weather emergency’ notice with no new delivery date. No weather issues here and the UPS facility delivering is only 7 miles from my house. If package didn’t weigh 147 lbs I would go get it!!! Will never use UPS again and will tell vendors not to drlivee my orders UPS!!

 – About 2 weeks ago.

Return package was picked up last Friday and has set in the Asheville facility for over 3 days and yet no scan nor any tracking info. provided. UPS CS is a joke and just gives the same copy & paste,...

Return package was picked up last Friday and has set in the Asheville facility for over 3 days and yet no scan nor any tracking info. provided. UPS CS is a joke and just gives the same copy & paste, "check the tracking" answer. Hey Amazon, start using other carriers, UPS sucks.

 – About 2 weeks ago.

I often wonder if UPS management gets tired of customer complaints....

I often wonder if UPS management gets tired of customer complaints.

 – About 2 weeks ago.

calling customer service....been on hold for 45 mins
...

calling customer service....been on hold for 45 mins

 – About 2 weeks ago.

When it comes to non existent weather conditions, ups is the king of delays....

When it comes to non existent weather conditions, ups is the king of delays.

 – About 2 weeks ago.

So i ordered something from amazon last week i paid for next day delivery. It was supposed to come the next day..But UPS delayed it every day now here i am a week later and its out for delivery i saw...

So i ordered something from amazon last week i paid for next day delivery. It was supposed to come the next day..But UPS delayed it every day now here i am a week later and its out for delivery i saw the ups truck so i go to my door expecting they would bring my packing..nope...they got back in the truck and drove off...then i saw another truck and the same thing happens..so i call ups customer service..they told me my package was guaranteed to be delivered today..they also said the driver has to deliver the package today...so 1 hour later i check my shipment and its delayed for the next day because of the weather...but its not snowing or raining....

 – About 2 weeks ago.

Package has been in my city for about a day, supposed to be delivered today. Checking on the status and it shows "Recent weather has caused delivery delays". It's 45 degrees here with no...

Package has been in my city for about a day, supposed to be delivered today. Checking on the status and it shows "Recent weather has caused delivery delays". It's 45 degrees here with no rain... just a normal weather day.

 – About 2 weeks ago.

I am office manager for a pet supply shop. We sell all kinds of stuff from dog food to horse shampoo. Ups is never on time despite ordering with next day air. I should sue ups....

I am office manager for a pet supply shop. We sell all kinds of stuff from dog food to horse shampoo. Ups is never on time despite ordering with next day air. I should sue ups.

 – About 2 weeks ago.

I ordered an item from Apple and it was shipped via UPS. Although my delivery address was clearly stated, UPS decided to deliver it to a pick-up centre, several miles away.I called UPS and asked why...

I ordered an item from Apple and it was shipped via UPS. Although my delivery address was clearly stated, UPS decided to deliver it to a pick-up centre, several miles away.I called UPS and asked why it wasn't delivered to my address--no answer. I told them I am handicapped, don't drive. can't walk, and cannot pick up the package, please deliver it to my address. After a week, nothing. I then called Apple and explained the situation to them. They couldn't understand why the package was not delivered to my address and said they would follow up with UPS. After another week, surprise, the package was delivered to my address over two weeks after the supposed delivery date. Great service.

 – About 2 weeks ago.

JUST USE AMAZON.. UPS IS SOOO SLOW. They will go out of business sooner than later. PERIOD. ...

JUST USE AMAZON.. UPS IS SOOO SLOW. They will go out of business sooner than later. PERIOD.

 – About 2 weeks ago.

Tired of ups bending me over. Package got delayed in San Antonio due to operational delay ok fine. What kills me is that the package arrives in el paso saturday at 545am and its being delivered...

Tired of ups bending me over. Package got delayed in San Antonio due to operational delay ok fine. What kills me is that the package arrives in el paso saturday at 545am and its being delivered tuesday. What a crock of shit. We have 1 facility no excuse. Its 60 degrees outside no rain. Never fails. They are the death of amazon 2 day shipping

 – About 2 weeks ago.

Waiting for my package since 12/19. There was a problem with and address, first. That got corrected. Five days later I wasn't home for all 3 attempts. Scheduled delivery to UPS pick up point on...

Waiting for my package since 12/19. There was a problem with and address, first. That got corrected. Five days later I wasn't home for all 3 attempts. Scheduled delivery to UPS pick up point on 1/2. No updates since. I have called everyday and everyday is a different story. They won't disclose where the package is held... so I can'y pick it up myself. It's extremly important document that I need yesterday. It's been 3 weeks of an express 2 day envelope... and still no hope I'll ever receive it.

 – About 2 weeks ago.

Cut it out !!! So you have had my overnight package Thursday at your facility 12 miles away - it is now Monday and the roads have been clear and well traveled Friday morning - Every other company open...

Cut it out !!! So you have had my overnight package Thursday at your facility 12 miles away - it is now Monday and the roads have been clear and well traveled Friday morning - Every other company open - USPS delivered Friday and Saturday - there is noooo excuse - You suck

 – About 2 weeks ago.

Amazon: "prime, 2 day shipping. Delivery on 12/5"

UPS: "delayed. Out for delivery 12/8"

ME: "well, today is 12/8 and it's snowing out soooo....Im...

Amazon: "prime, 2 day shipping. Delivery on 12/5"

UPS: "delayed. Out for delivery 12/8"

ME: "well, today is 12/8 and it's snowing out soooo....Im not going to hold my breath because odds are that I will die"

 – About 2 weeks ago.

UPS unreliable and just too slow - overnight envelope expected 5 days ago. Yes storm, but received into w. Spfld on Thursday. It is now Monday... facility is 15 miles away and it’s been sitting...

UPS unreliable and just too slow - overnight envelope expected 5 days ago. Yes storm, but received into w. Spfld on Thursday. It is now Monday... facility is 15 miles away and it’s been sitting there ever since - Roads cleared Friday - mail is being delivered - oh and what about Sat delivery - UPS your excuses are lame

 – About 2 weeks ago.

UPS is becoming the most ridiculous on reliable company of for shipping. I was expecting an overnight package last week I called the facility five days later after the due date and they’re still...

UPS is becoming the most ridiculous on reliable company of for shipping. I was expecting an overnight package last week I called the facility five days later after the due date and they’re still making excuses about the storm I live within 15 miles of the facility ridiculous

 – About 2 weeks ago.

live 5 minutes from carrier facility. storm on friday. get a natural disaster delay every day since.

Thanks.

I love you.

P.S. die in a garbage fire. ...

live 5 minutes from carrier facility. storm on friday. get a natural disaster delay every day since.

Thanks.

I love you.

P.S. die in a garbage fire.

 – About 2 weeks ago.

My package came to my home state, Ma then went to Ct then went back to Ma?? Wdf is this ...

My package came to my home state, Ma then went to Ct then went back to Ma?? Wdf is this

 – About 2 weeks ago.

SF bay area, California: Package was supposed to be delivered on a Saturday. At 10:21am on that Saturday the tracking said that the package was out for delivery and would arrive that day. At 9:48PM...

SF bay area, California: Package was supposed to be delivered on a Saturday. At 10:21am on that Saturday the tracking said that the package was out for delivery and would arrive that day. At 9:48PM the tracking updated to "The receiver was not available for delivery. We'll make a second attempt the next business day." There was no delivery attempt, I was home the whole time, there was no delivery attempt notice or anything. The driver probably put this code in the system to finish the route early before actually delivering everything that should have been delivered. Now I have to wait until Monday evening for a time sensitive package.This is not the first time that this has happened to me.
Then I called customer service (45 minute hold) and they just said "we'll send the local office a message" and put me on hold for another five minutes before saying "we sent the message." I'm just supposed to believe that that is actually going to happen? Even if it does, am I supposed to believe that anyone will care and some positive change will be made? Will the driver get some consequence for saying that a delivery attempt was made when it was not? No, the same problems will continue just like every other interaction I have had with UPS while living in three major California cities. This company is so big that it does not care about consistency and good customer service, their corporate culture tells them that they do not have to care because they have such a big slice of the market that the terrible experiences are drowned out by the sea of average experiences.
I will quite literally pay extra to avoid UPS whenever possible.

 – About 2 weeks ago.

My textbooks were supposed to be here on Thursday. I ordered them on December 30th so they would be at my house on time before school started back again. UPS now says my books will be here by the end...

My textbooks were supposed to be here on Thursday. I ordered them on December 30th so they would be at my house on time before school started back again. UPS now says my books will be here by the end of the day on Monday-when I start my college semester. I've heard that Fed Ex has been around, why not them. UPS, this is simply unacceptable. What is a college student supposed to do with out their materials?!?

 – About 2 weeks ago.

Amazon please do not use UPS for my deliveries. Have been a prime member with Amazon for years and have weekly deliveries and they are always on time but Amazon was using USPS. Since December parts...

Amazon please do not use UPS for my deliveries. Have been a prime member with Amazon for years and have weekly deliveries and they are always on time but Amazon was using USPS. Since December parts for my deliveries are shipping with UPS and none of them were on time. Sometimes after two weeks the package arrives looking like it has been back of a truck bouncing around. Like yesterday scheduled delivery it showed the whole day it’s out for delivery but of course nothing came.

 – About 2 weeks ago.

$ 300 Xmas present dropped at my door on a Saturday and I missed it! Not hardly! Either dropped at another address or a quick label change.It's a goner,and Shapeways were no help!...

$ 300 Xmas present dropped at my door on a Saturday and I missed it! Not hardly! Either dropped at another address or a quick label change.It's a goner,and Shapeways were no help!

 – About 2 weeks ago.

Package has been “out for delivery” 4 days in a row. Canceled by bad weather each day at 8. Bad weather was 5 days ago. Oh, and I’m supposed to sign for the package, so I’ve got to sit in my...

Package has been “out for delivery” 4 days in a row. Canceled by bad weather each day at 8. Bad weather was 5 days ago. Oh, and I’m supposed to sign for the package, so I’ve got to sit in my house for a 5th day tomorrow.

 – About 2 weeks ago.

I see Socal is at number one on the complaints LOL.
Add me to the list!

I have frozen raw meat delivered to my place every month using 2nd day Air.
And every month without...

I see Socal is at number one on the complaints LOL.
Add me to the list!

I have frozen raw meat delivered to my place every month using 2nd day Air.
And every month without fail I have a problem with late delivery.

Last summer the driver left my package at my neighbor's because he got the wrong address. Needless to say the meat was completely thawed out by the time he re deliver it to me because it spent all day in the 90 degree heat outside.

This year, in December, they delayed my package 8 days.
I filed a claim and they required me to keep a 30lbs box of spoiled meat indefinitely until their driver can come to pick it up. For what? Proof? It was raw meat and you delivered it 8 days late!

The driver did not show up until a month later.
By that time I had to throw the meat out, it was disgusting. I never heard from Ups regarding the claim either.

This month's delivery, January, has also been also delayed.
It has been in transit since Jan 4 and was to be delivered on Jan 6.
I was at home all day waiting, the minute I stepped into the shower the driver showed up. I got out as fast as I could but was too late to catch him.
And I stupidly signed up for Ups My Choice which supposedly let you specify your delivery preference. I specifically said LEAVE THE PACKAGE AT MY DOOR.
Did he do that? NO.

What else. Oh yes.
There was the time he left one of my packages AT A LIQUOR STORE, because I was not home to receive it.
It was the driver's fault in the first place. I had two boxes that were to be delivered and he only gave me one. The next day he came back and I was not home. That's when he left it at the liquor store, a designated drop off point.
Ups sent me an email that gave me week to pick it up or the package will be sent back to the shipper.
I went to the liquor store to pick up my package, 2 days PRIOR to the deadline they stated in the email, and the package was already gone.
To make it worse, the guy behind the counter has no system of logging or tracking the packages that Ups leaves there for the unfortunate receivers to pick up.

I wish I can boycott these people. If anyone has ideas on how we can make these morons do their jobs please start a petition or something. I'm fed up.

 – About 2 weeks ago.

Those f%@kups (UPS) cancelled out again.i knew they weren't coming today.i wonder what their excuse will be on monday.im sure they won't come...

Those f%@kups (UPS) cancelled out again.i knew they weren't coming today.i wonder what their excuse will be on monday.im sure they won't come

 – About 2 weeks ago.

Ups those f%@ks have on the website saying package will be delivered today.well I just got off the phone with customer service it turns out that this lying ass company do not have Saturday deliveries...

Ups those f%@ks have on the website saying package will be delivered today.well I just got off the phone with customer service it turns out that this lying ass company do not have Saturday deliveries in my area.i have never ever dealt with a company so decietful.of course customer service said it will be delivered on 1/08/2018 but I'm sure with one raindrop they will come up with another excuse instead of owning up they are all sad miserable lazy f%@ks and rejects.

 – About 2 weeks ago.

UPS does not deliver packages. They will only show up at your home to post a sticker to your door and leave. Many, many, many times over I have had issues with them delivering packages. Over the past...

UPS does not deliver packages. They will only show up at your home to post a sticker to your door and leave. Many, many, many times over I have had issues with them delivering packages. Over the past year I have had at least two dozen packages delivered. Not one single package has actually been delivered to my residence. Just as an example, yesterday I was at home for my delivery window, constantly walking back and forth to my window and constantly refreshing the app to get updates concerning my delivery. Well lets just say I refreshed the app and notice it says the delivery attempt failed. I go to my front door and I have a sticker stating I wasn't home. Never fails, every single time they will find a way to leave you a sticker and not your package. I wouldn't be surprised if it was just a guy in a truck with no packages going from door to door placing stickers on them. Not to mention there is always a restriction set by the sender that can not be removed to make it easy to receive your package. Don't try calling customer service because they are useless. Don't try and go down to the UPS store location because you will get nothing but excuses. I went yesterday evening at 6:30 pm when the trucks are supposed to arrive back and was told my delivery driver was delayed and would be delivering packages all night before he returned. Hilarious, the excuses you get from them. And it's a different one every time. Most of the time I have no choice in who the shipper decides to use but I can tell you if I ever have a choice in the matter it will not be UPS. I need my package delivered to my residence, not a sticker on my door.

 – About 2 weeks ago.

I ordered a package from Macy’s with express shipping on the night of December 29th, 2017. It was scheduled to arrive within the next week. After about 3 whole days of waiting for any updates on the...

I ordered a package from Macy’s with express shipping on the night of December 29th, 2017. It was scheduled to arrive within the next week. After about 3 whole days of waiting for any updates on the package’s movements and whereabouts, I finally get one. On the DAY it is scheduled to be in my possession, they tell me “Your delivery may be delayed” , they misssorted my package. I get on the phone with an agent, and he assured me that my package will be coming the following day. Okay, the next day they update the tracking, all seems well. They tell me that the package is on the truck and on it’s way. After waiting by my window ALL f%@kING DAY, they have update the tracking at 7 in the god damn evening ( 2 hours after the estimated delivery window) and tell me “due to extreme weather out of our control, your package is delayed” I call an agent, and they tell me that the driver couldn’t take the weather anymore so he up and took it back to the local facility. Which is sad, because I counted about 7 Fed-Ex trucks on the road last night in my area. I ask when should I get my items that I PAID FOR, and he tells me “Monday” ... bullshit! I already know what's gonna go down on Monday , they’re going to “miss sort” the package again... or the “ weather conditions” are going to stop my package from coming to my door. I’m not even going to view the tracking data on Monday.... I just know that if by Monday night my package is not in my possession, then I know something is up... and I’m going have to turn up on Macy’s and UPS. I’m done with the bullshit excuses. There’s no way that I paid for express shipping and ended up waiting a week for my shit to come regardless. NEVER USE UPS , they hire a bunch of idiots. DHL, USPS, FED EX, have NEVER GIVEN my any problems like this.

 – About 2 weeks ago.

I am a business manager for a local equine and dog boarding facility. Ups is constantly late with our supply deliveries, especially the dog food and oats orders. I usually order next day air and it...

I am a business manager for a local equine and dog boarding facility. Ups is constantly late with our supply deliveries, especially the dog food and oats orders. I usually order next day air and it never arrives the next day.

 – About 2 weeks ago.

I am done with UPS. Many problems with several shipments. Recent problems with shipping outside of the country. People at UPS stores not know what they were doing. Having to deal with someone in...

I am done with UPS. Many problems with several shipments. Recent problems with shipping outside of the country. People at UPS stores not know what they were doing. Having to deal with someone in India or some where trying to locate a package.

 – About 2 weeks ago.

We are a Dog Food And Treat Business in Richmond Virginia. We used UPS to send a customer products 2 weeks ago on a 2 day air shipment. That first ups shipment costed 150 dollars. When it arrived it...

We are a Dog Food And Treat Business in Richmond Virginia. We used UPS to send a customer products 2 weeks ago on a 2 day air shipment. That first ups shipment costed 150 dollars. When it arrived it was all damaged beyond use. So we calmed down the customer and now we resent their order again after the holidays on next day with Saturday delivery and they are saying that it wont be delivered until Monday now. This shipment costed us almost 400 dollars. 195 each package. This is absolute bullshit. UPS HAS COSTED US ONE OF OUR BIGGEST RETAIL STORE ACCOUNTS IN NORTHERN CALIFORNIA. and THE ONLY THING THEY ARE WILLING TO DO IS APPOLOGIZE AND SAY WE ARE VERY SORRY. THIS IS TOTALLY INACCEPTABLE. f%@k UPS f%@k UPS DRIVERS f%@k EVERYONE AT UPS. I HOPE ALL OF THEIR PLANES CRASH AND KILL EVERY SINGLE PERSON THAT WORKS FOR UPS NEXT DAY AIR.

 – About 2 weeks ago.

UPS is basically this shitty f%@king thief airline of shipping. Bad enough that they failed to deliver the day after a snow storm (while fedex continued on unfazed), but then they have the work ethic...

UPS is basically this shitty f%@king thief airline of shipping. Bad enough that they failed to deliver the day after a snow storm (while fedex continued on unfazed), but then they have the work ethic of a dead tree stump and indicate that they'll reschedule for the following Monday. Classic f%@king private equity bullshit - USPS? works on Saturday - like anyone with an actually work ethic would. UPS? Who the f%@k knows what they do. Best part - I can probably change the delivery so I can have it go to my work, but, as if offering me a little extra leg room, or the right to have a bag on my flight, they'll charge me $5 bucks. I'm going to go outside and burn a $5 bill before I give it to this group of thieves.

f%@k UPS.

 – About 2 weeks ago.

Supposed to receive package on 1/05/2018.when I pulled up the tracking information it said will be on 1/05/2018 by end of the day.i waited til 5:00 pm decided to call them and they said my package has...

Supposed to receive package on 1/05/2018.when I pulled up the tracking information it said will be on 1/05/2018 by end of the day.i waited til 5:00 pm decided to call them and they said my package has been rescheduled on.it will be here on 1/08/2018.i will believe it when I see it.they were just to dam lazy to bring out.they have horrible reviews online.i will ask the vendor can they send my package another way I can not deal with them again.they have never delivered me any packages without screwing up.

 – About 2 weeks ago.

Same here on Long Island! 2 packages that should have been delivered on Thursday. Due to storm they said Friday, I saw the UPS truck delivering on my street yesterday but none for me. They have had my...

Same here on Long Island! 2 packages that should have been delivered on Thursday. Due to storm they said Friday, I saw the UPS truck delivering on my street yesterday but none for me. They have had my boxes in their local facility since Wednesday! No excuse! I will complain to Macy's too

 – About 2 weeks ago.

One would thing that a company which has been in business for 110 years could get a package on the truck for delivery. Had two packages coming from the same company, both were to be delivered on Jan....

One would thing that a company which has been in business for 110 years could get a package on the truck for delivery. Had two packages coming from the same company, both were to be delivered on Jan. 5, 2018 as per tracking. Well that didn’t happen and I have to wait until Monday Jan. 8, 2018. UPS has just lost my business, Hell the Pony Express could do a better job.

 – About 2 weeks ago.

Kind of annoyed, paid for two day shipping and package was supposed to be here on the 4th... now I'm on hold till the 8th, it's a drawback. Claim due to weather issues but it's literally...

Kind of annoyed, paid for two day shipping and package was supposed to be here on the 4th... now I'm on hold till the 8th, it's a drawback. Claim due to weather issues but it's literally in a town 12 minutes drive....I see a fed ex truck and people going to work outside, it's no excuse. At least deliver it tomorrow, having to wait another business day is annoying. $30 paid for shipping down the drain.

 – About 2 weeks ago.

f%@k niiggers. stubbs is dead...

f%@k niiggers. stubbs is dead

 – About 2 weeks ago.

After them missing to delivery schedules , I had the shipper have the facility hold the package for what I thought Saturday pick up. NO ! TUESDAY, it will be '"ready" for pick up ....

After them missing to delivery schedules , I had the shipper have the facility hold the package for what I thought Saturday pick up. NO ! TUESDAY, it will be '"ready" for pick up . Its so messed up , laughable .

 – About 2 weeks ago.

My package was supposed to be delivered today, but it's "delayed due to weather" until MONDAY. I'm on hold now, I'm just gonna pick my shit up...

My package was supposed to be delivered today, but it's "delayed due to weather" until MONDAY. I'm on hold now, I'm just gonna pick my shit up

 – About 2 weeks ago.

UPS has not delivered packages for the last two days. Claims weather delays. Too clueless to realized the tracking shows them 10 miles away in Chantilly. Claims weather delays but the roads are...

UPS has not delivered packages for the last two days. Claims weather delays. Too clueless to realized the tracking shows them 10 miles away in Chantilly. Claims weather delays but the roads are to bare payment and everyone else had to go to work - except the laze UPS drivers. The chat agent said they would be delivered once the roads are passable. What a joke. When I asked why they would not be delivered tomorrow (Saturday), he said they don't have delivery on Saturday. Pointed him to his own website. Then he disconnected and left the chat. Fedex has delivered the last two days and so has the US post office. UPS's reliability has gone down hill. Cant trust them to delver packages. What if it rains??

 – About 2 weeks ago.

A complete bunch of liars...had 4 packages that should have been delivered so went to the local distribution center. They told me all 4 packages are there and are loaded to be delivered tomorrow...

A complete bunch of liars...had 4 packages that should have been delivered so went to the local distribution center. They told me all 4 packages are there and are loaded to be delivered tomorrow (Saturday Jan 6 2018). Turns out they lied as only 2 of the 4 are there. How is this acceptable?

 – About 2 weeks ago.

Package slated for Jan 3 delivery. Stopped tracking Jan 2. Cold weather gear for the storm never arrived. Ironicall we didnt get anything but freezing temps. Package “lost”. Merchant wont respond....

Package slated for Jan 3 delivery. Stopped tracking Jan 2. Cold weather gear for the storm never arrived. Ironicall we didnt get anything but freezing temps. Package “lost”. Merchant wont respond.

 – About 2 weeks ago.

The package arrived to Puerto Rico Wednesday afternoon according to the tracking number. It was supposed to be delivered yesterday but got a message that it will be delayed because of weather. It has...

The package arrived to Puerto Rico Wednesday afternoon according to the tracking number. It was supposed to be delivered yesterday but got a message that it will be delayed because of weather. It has been sunny ☀️ both days. I guess sunny days are a no go for UPS. Thanks next day my ... I wasted $50 for nothing.

 – About 2 weeks ago.

I needed my package today, and ups said it was on schedule until they suddenly decided to just drop it off at the local ups store. I’m gonna be pissed if I can’t pick it up tomorrow....

I needed my package today, and ups said it was on schedule until they suddenly decided to just drop it off at the local ups store. I’m gonna be pissed if I can’t pick it up tomorrow.

 – About 2 weeks ago.


Snow storm was yesterday. Package due yesterday. I understand the storm caused a delay. But no deliver today?
I understand them backlogged . But I have been home waiting for two days ....


Snow storm was yesterday. Package due yesterday. I understand the storm caused a delay. But no deliver today?
I understand them backlogged . But I have been home waiting for two days . Its now 8:10pm. At least tell me it's not coming today early . There messed up .

 – About 2 weeks ago.

Snow storm was yesterday. Paid for overnight shipping. It was due yesterday. I understand the storm caused a delay. but why cant they deliver today? Fedex delivered today, and even the usps! but...

Snow storm was yesterday. Paid for overnight shipping. It was due yesterday. I understand the storm caused a delay. but why cant they deliver today? Fedex delivered today, and even the usps! but no brown uos truck even near me!

ups is just lazy people!!!!

 – About 2 weeks ago.

I ordered something and as usual I followed the UPS tracking number; then they delayed my package for next day delivery without any warning. Called customer service (which I suspect is in India)....

I ordered something and as usual I followed the UPS tracking number; then they delayed my package for next day delivery without any warning. Called customer service (which I suspect is in India). Nothing!!! UPS sure puts the U in useless! I waited almost 2 weeks for it. PS: UPS is their carrie of choice for antifa; they both get nothing done

 – About 2 weeks ago.

It’s a sunny 42 degrees in Beaufort with blue skies and my package was delayed for SEVERE WEATHER. I payed for 2 day air FOUR days ago. It finally got to Beaufort but isn’t being delivered. Called...

It’s a sunny 42 degrees in Beaufort with blue skies and my package was delayed for SEVERE WEATHER. I payed for 2 day air FOUR days ago. It finally got to Beaufort but isn’t being delivered. Called to see if I could pick up and was put on hold for nine minutes before I hung up. SCREW UPS

 – About 2 weeks ago.

I have to wait until Monday to get my package because I wasn't home to sign for an inexpensive item that could have just been left in my mailbox ....

I have to wait until Monday to get my package because I wasn't home to sign for an inexpensive item that could have just been left in my mailbox .

 – About 2 weeks ago.

I don't think the contents of a delivery matter. If UPS is paid to deliver an item in a certain amount of time , then ups needs to deliver what they promise. The delays and excuses are getting out...

I don't think the contents of a delivery matter. If UPS is paid to deliver an item in a certain amount of time , then ups needs to deliver what they promise. The delays and excuses are getting out of hand.

 – About 2 weeks ago.

Out of 7 orders from Amazon, 2 were not delivered at all. The two undelivered orders were sent through UPS. One was 10 days past the scheduled delivery date when I canceled the order with Amazon. The...

Out of 7 orders from Amazon, 2 were not delivered at all. The two undelivered orders were sent through UPS. One was 10 days past the scheduled delivery date when I canceled the order with Amazon. The second order that was not delivered at all to me; when I called UPS I was told that it was delivered to another address and that I should call Amazon. I also canceled that order. Amazon would eliminate this business loss by not using UPS. UPS has seriously damaged Amazon's reputation.

 – About 2 weeks ago.

Just a quick rant about UPS. Bought a few things on amazon.com around 10pm Jan 2nd, i paid for UPS next day air saver. UPS received the package at 3pm on the 3rd at an illinois facility. Delivery date...

Just a quick rant about UPS. Bought a few things on amazon.com around 10pm Jan 2nd, i paid for UPS next day air saver. UPS received the package at 3pm on the 3rd at an illinois facility. Delivery date was scheduled between 10am-3pm on the 4th. It is now 6am on the 5th and my package is still sitting in a facility in Kentucky..... UGH. If i would perform my duties this badly at my job, i would be fired. But UPS skates on by.

 – About 2 weeks ago.

i live in a apartment building. UPS says my packaged was delivered to front door. there is 300 front doors in my building and no package.
...

i live in a apartment building. UPS says my packaged was delivered to front door. there is 300 front doors in my building and no package.

 – About 2 weeks ago.

Chandler, ups has an epidemic problem of packages sitting in unloaded trailers. The UPS hubs in doraville Georgia and Jacksonville Florida have hundreds of unloaded trailers. They are backed up and...

Chandler, ups has an epidemic problem of packages sitting in unloaded trailers. The UPS hubs in doraville Georgia and Jacksonville Florida have hundreds of unloaded trailers. They are backed up and ups management is clueless .

 – About 2 weeks ago.

They are trying to force everyone to use their website, and then pay for services they never charged for. Impossible to print a label now from any website. Can't login, no customer service...

They are trying to force everyone to use their website, and then pay for services they never charged for. Impossible to print a label now from any website. Can't login, no customer service available, shitty website that doesn't offer any help, says Chat is available but it just sends you in a circle loop. Request print label to be sent to email address but they just send the same f%@king link back to the label that no browser will open! f%@k you UPS, in the last 6 months you've become worse then the USPS. f%@k you, I hope your executives all get ass cancer.

 – About 2 weeks ago.

Ups has too many operating condition problems . Is operating conditions that difficult to solve? FedEx can deliver when ups cites operating conditions...

Ups has too many operating condition problems . Is operating conditions that difficult to solve? FedEx can deliver when ups cites operating conditions

 – About 2 weeks ago.

You ordered it Next-Day Air or 2nd-Day Air and paid extra for this premium service. You need that part!

Sorry, "An emergency situation or severe weather condition has delayed...

You ordered it Next-Day Air or 2nd-Day Air and paid extra for this premium service. You need that part!

Sorry, "An emergency situation or severe weather condition has delayed delivery." does not qualify for a refund. Even if it hasn't snowed in 2-3 weeks.

 – About 2 weeks ago.

How can UPS get Away with poor service? Their stock price goes up despite failure to properly serve customers with on time divery. ...

How can UPS get Away with poor service? Their stock price goes up despite failure to properly serve customers with on time divery.

 – About 2 weeks ago.

Is ups legally liable when they fail to deliver? For example, when a customer pays for next day air and UPS doesn't delivery the next day. Can UPS be sued under any law?...

Is ups legally liable when they fail to deliver? For example, when a customer pays for next day air and UPS doesn't delivery the next day. Can UPS be sued under any law?

 – About 2 weeks ago.

Driver decided he's not delivering packages this winter. Hasn't been a problem for the last 7 years but now it's all "An emergency situation or severe weather condition has delayed...

Driver decided he's not delivering packages this winter. Hasn't been a problem for the last 7 years but now it's all "An emergency situation or severe weather condition has delayed deliver" over and over again. It hasn't snowed in a week and we plow and use a snowblower so it's nice and neat. A 2WD vehicle can make it no problem. The part-timer supervisor says the safety determination is at the driver's discretion.

I can assure you he did not assess the conditions of the road since there is no cell phone service where I live and he called me from his cell to meet him to pick up the package. That means he called before he was in the area. He has no intention to deliver to these rural locations anymore. Why should he? Every delivery he can skip is 5-15minutes off his day and there are no checks and balances at UPS.

I worked there 20 years ago and it's sad to say but they've gone downhill. This policy is intolerable. Fedex and Ontrac have no problems delivering to my door.



 – About 2 weeks ago.

Shipment notification received on Jan 03. Checked the status and it stated that it was originally scheduled for the Jan 04 but it was rescheduled for Jan 03. Great! Waited around until 1900 hrs...

Shipment notification received on Jan 03. Checked the status and it stated that it was originally scheduled for the Jan 04 but it was rescheduled for Jan 03. Great! Waited around until 1900 hrs after checking the status throughout the day. Spoke with customer service after 1900 hrs and was guaranteed delivery until 2100 hrs. No delivery. After 2100 hrs, called customer service and was told they made a mistake. It would definitely be delivered on the 4th. Tracking still said "in transit." Delivery still slated for the 3rd. Get up on the 4th, tracking status now says "in progress on time" and so I wait. Spoke with customer service once again to make sure that the same thing didn't happen again. I was guaranteed that I would receive the delivery, today. Waited until 1900 hrs but no delivery. So I called again and I was upset. The rep tried to argue with me, suggested I check back tomorrow. I reiterated that the tracking info originally said yesterday and then today. If I check tomorrow, will it then be deferred to the next day? I asked for a supervisor. After waiting for an hour, I was told that the truck was broken down on the side of the road, in my area. I was then told that the supervisor would follow up and call me tomorrow. I'm a reasonable person, tell me a date and I will wait until that date. But don't tell me every day and have me wait. Pretty sure they lost the package.

 – About 2 weeks ago.

UPS delayed my package shipment, claiming "severe weather conditions" as an excuse. However, it was merely very cold where I am, and beyond that, they delivered to a location right across the...

UPS delayed my package shipment, claiming "severe weather conditions" as an excuse. However, it was merely very cold where I am, and beyond that, they delivered to a location right across the street!

 – About 2 weeks ago.

I am cancelling my company's contract with UPS due to slow delivery And poor excuses such as operating conditions....

I am cancelling my company's contract with UPS due to slow delivery And poor excuses such as operating conditions.

 – About 2 weeks ago.

Packages are regularly several days late- and it seems to be guaranteed if I expedite and pay EXTRA to get something overnight or within two days, its definitely going to get lost or show up 5 days...

Packages are regularly several days late- and it seems to be guaranteed if I expedite and pay EXTRA to get something overnight or within two days, its definitely going to get lost or show up 5 days later. At the time of this writing my 300.00 part which should have been here wednesday has said out for delivery for the last two days and then after waiting for it so it doesn't get stolen....it doesn't show and it gets rescheduled for the next god damn day. Then I usually have to have UPS hold it and drive out to the shipping facility and pick it up myself. Awesome. I've also had many updates on tracking stating delivery attempt failed yet driver never even came to my house.

 – About 2 weeks ago.

Said my pkg was delivered.not to my house. Home all day. No footprints in the snow. Only cold here no storm. Liars.customer service is a joke...

Said my pkg was delivered.not to my house. Home all day. No footprints in the snow. Only cold here no storm. Liars.customer service is a joke

 – About 2 weeks ago.

Ups customer service can't tell me where my package is because of operating conditions. What does that mean?...

Ups customer service can't tell me where my package is because of operating conditions. What does that mean?

 – About 2 weeks ago.

UPS Really does suck,Not just this time but many times, I've had my packages delayed by a few days.What really pisses me off is when you can see the UPS deliver on your street and still fail to...

UPS Really does suck,Not just this time but many times, I've had my packages delayed by a few days.What really pisses me off is when you can see the UPS deliver on your street and still fail to deliver. FedEx might be a smaller company but I have never been let down by Fedex.

 – About 2 weeks ago.

Of course you're another Trump loser, one more brain dead frightened old white fart praying The Liar will fix your shitty life. Maybe you'll be HUGE one day by wasting your life here on a site...

Of course you're another Trump loser, one more brain dead frightened old white fart praying The Liar will fix your shitty life. Maybe you'll be HUGE one day by wasting your life here on a site nobody cares about writing your bizarre bipolar rants to no one.

 – About 2 weeks ago.

Houston: comments are disappearing because you've been bizarrely living on here posting racist, pointless drivel using VPNs to spoof locations and now advertisers along with everyone else wants...

Houston: comments are disappearing because you've been bizarrely living on here posting racist, pointless drivel using VPNs to spoof locations and now advertisers along with everyone else wants you to go get mental health assistance or at least just get lost.

 – About 2 weeks ago.

It's a 30 minutes drive from Concord to Richmond Hill in Toronto. It's been 7 business days since my package has arrived in Concord. My latest tracking update just changed to scheduled for...

It's a 30 minutes drive from Concord to Richmond Hill in Toronto. It's been 7 business days since my package has arrived in Concord. My latest tracking update just changed to scheduled for delivery with no date in sight. It must be too cold for the horses to come out.

 – About 3 weeks ago.

UPS used to be so good. Storm? Pkg on time.....delivery at your door with a smile, not dash and run
Order something 4 days before a storm and they can't deliver. Lazy. You have gotten...

UPS used to be so good. Storm? Pkg on time.....delivery at your door with a smile, not dash and run
Order something 4 days before a storm and they can't deliver. Lazy. You have gotten lazy.

 – About 3 weeks ago.

Ups gets $1billion annually from Amazon to ship products. Amazon isn't getting what they pay for. ...

Ups gets $1billion annually from Amazon to ship products. Amazon isn't getting what they pay for.

 – About 3 weeks ago.

My replacement bank card, which has all my cash on it, arrived on time, according to UPS....and now cannot be delivered since there was a "delayed flight" ??? This AFTER UPS says it arrived at...

My replacement bank card, which has all my cash on it, arrived on time, according to UPS....and now cannot be delivered since there was a "delayed flight" ??? This AFTER UPS says it arrived at its hub, which is about 4 MILES from my location. IS UPS FLYING ACROSS TOWN NOW?? NO delivery today......maybe tomorrow, maybe next week.....UPS needs time to sort and re-schedule.....MY BUTT THEY DO!!! NEVER EVER USE UPS UNLESS YOU ARE FORCED TO DO SO. UPS is NOT impressive....except maybe to UPS. The US Post Office does a much better job of delivering parcels and time-sensitive items. Signed: "PISSED AS @#!!%%*! IN NEVADA"

 – About 3 weeks ago.

Apparently it takes 3 days to get from Dallas to Austin. Absolutely stellar levels of incompetence UPS...

Apparently it takes 3 days to get from Dallas to Austin. Absolutely stellar levels of incompetence UPS

 – About 3 weeks ago.

I paid for two day shipping on December 16 through a UPS store so that Christmas packages could be delivered timely to my family in Georgia.As I monitored their website, I could see that there was an...

I paid for two day shipping on December 16 through a UPS store so that Christmas packages could be delivered timely to my family in Georgia.As I monitored their website, I could see that there was an issue.
I called and spoke with someone who assured me the package was out for delivery. The next day, I called again and spoke with someone who claimed to be a supervisor and was assured that the package would be delivered on December 24th as UPS was working. Nothing delivered. On the 26th, I called again and asked to speak to a Supervisor - this person told me that they had no record of my speaking with a supervisor and should never have been told that the package was delivered on the 24th.
I was told that the package would be delivered the next day and that the supervisor would follow up with me - neither happened. On the 27th, I called and was told that there appeared to be an issue with the address so we gave them the address again - and again, was told it would be delivered the next day. On the 29th, I called and asked that the package be returned to me so I could send it out via FEDEX to another address as obviously UPS had issues. After speaking with yet another "supervisor", I was told the package would be delivered on Tuesday, January 2nd to my home in Fort Lauderdale.
That same night, I received a call from UPS who said that they were trying to deliver and left a phone message for the recipient who returned the call but left my number as his own. Nothing that the UPS agent stated to me on the phone call actually happened - I explained that I spoke earlier in the day to a UPS supervisor who assured me that the package would be returned to me in Fort Lauderdale on the 2nd. On January 3, I received a phone call from someone who said that the package was lost...when I called UPS, at first, they said that they were holding the package. It was only after I had them listen to the voice mail that they agreed that the package was lost and an investigation needed to be opened.
To add insult to injury, because I shipped from the UPS store instead of directly dropping the package, UPS requires me to get all future updates through the UPS store. On December 18th, I sent yet another package via overnight, given directly to a UPS driver in my building. This package was headed to the same address in Georgia. On December 19th, the package was in Philadelphia! This "overnight" package was delivered on December 26th to the front - the front door turned out to be a gate post a 1/4 mile from the front door and the package was left in the rain.

Again, no one has offered to refund my money for the overnight package or apologized for the inconvenience. I get that it was the holiday season and they were overwhelmed but there is no excuse for lying, making false promises and outright incompetence. Up until I told UPS today that I had not yet received an apology or an offer to be refunded did I at least get a half as**d, "I'm sorry on behalf of UPS".
I know from my own family's experience that I was not the only one having issues with UPS. I also know that none of them received apologies or a refund of services. Just how many Christmas mornings were ruined because of their inability to do their job? But to lie on top of it is a truly disgraceful handling of customer service.
On another note, the United States Postal Service priority mail worked like a charm.
What does that say about UPS level of service?Beaten by the USPS, my how the mighty Big Brown has fallen.

 – About 3 weeks ago.

UPS says it attempted delivery and no one was home for signature. I was home all day. called to complain and the customer service was adamant that the attempt was made and no one was home... until I...

UPS says it attempted delivery and no one was home for signature. I was home all day. called to complain and the customer service was adamant that the attempt was made and no one was home... until I told him I checked our security camera an no UPS truck even drove down our street all day.
then it became "an incident" worth reporting.

 – About 3 weeks ago.

Horrible unaccountable organization. Use to be good but total downhill slide for a number of years. So large with huge contracts they don’t care. Late deliveries, no deliveries, wrong delivery...

Horrible unaccountable organization. Use to be good but total downhill slide for a number of years. So large with huge contracts they don’t care. Late deliveries, no deliveries, wrong delivery address and the list goes on. Would be a huge life to society if they went out of business.

 – About 3 weeks ago.

All UPS needs is a couple dozens of strong competitors to either be a good company or bye-bye Brown shit....

All UPS needs is a couple dozens of strong competitors to either be a good company or bye-bye Brown shit.

 – About 3 weeks ago.

Amazon will buy ups and provide better service....

Amazon will buy ups and provide better service.

 – About 3 weeks ago.

Too blunt! Amazon does everything for Amazon only, not for you, pendejo!...

Too blunt! Amazon does everything for Amazon only, not for you, pendejo!

 – About 3 weeks ago.

I think Amazon should buy and take over ups....

I think Amazon should buy and take over ups.

 – About 3 weeks ago.

When someone pays for next day air, why is the item never delivered the next day?...

When someone pays for next day air, why is the item never delivered the next day?

 – About 3 weeks ago.

WITHOUT DOUBT THE WORST COURIER/DELIVER COMPANY ON THE PLANET. THE WEB SITE IS RUBBISH AND THE TRACKING OPTIONS DONT WORK . THE LOCAL BRANCHES (EDINBURGH ,SCOTLAND) DO NOT HAVE DIRECT DIAL TEL...

WITHOUT DOUBT THE WORST COURIER/DELIVER COMPANY ON THE PLANET. THE WEB SITE IS RUBBISH AND THE TRACKING OPTIONS DONT WORK . THE LOCAL BRANCHES (EDINBURGH ,SCOTLAND) DO NOT HAVE DIRECT DIAL TEL NUMBERS, NO E MAIL ADDRESS SO THERE IS NO WAY OF CONTACTING THEM.

I HATE UPS AND WILL NEVER EVER BUY A PRODUCT FROM COMPANIES THAT USE UPS FOR DELIVERY.

GET YOUR ACT TOGETHER UPS AS YOU ARE A TOTAL EMBARRASSMENT......

 – About 3 weeks ago.

Two separate packages scheduled for delivery 12/29/2017 - now several [business] days later and still no packages with status of both (one from Sears, one from Amazon) reporting "delivery changed...

Two separate packages scheduled for delivery 12/29/2017 - now several [business] days later and still no packages with status of both (one from Sears, one from Amazon) reporting "delivery changed by request" and never requested a change! It was out for delivery at 5 AM in the morning on Friday and now Monday and still no packages! Super frustrating because I've blown the weekend when I could have been using what was coming but instead will have to go back to work without receiving them! Bad UPS. Bad!

 – About 3 weeks ago.

I am still waiting on a Samsung Galaxy s7. I ordered it 12-20-17. It was prime eligible. Ups says that the package is in transit however it is stuck at the UPS hub located in Jacksonville, Florida....

I am still waiting on a Samsung Galaxy s7. I ordered it 12-20-17. It was prime eligible. Ups says that the package is in transit however it is stuck at the UPS hub located in Jacksonville, Florida. Where is my phone, UPS?

 – About 3 weeks ago.

WHAT A WASTE OF MONEY!! I PAID FOR 2ND DAY AIR AMD WILL APPARENTLY BE GETTING 6 DAY RUNAROUND!...

WHAT A WASTE OF MONEY!! I PAID FOR 2ND DAY AIR AMD WILL APPARENTLY BE GETTING 6 DAY RUNAROUND!

 – About 3 weeks ago.

UPS promised delivery on 12/21 for a package sent 12/18 2 day air. It's still not here.

I called the 800 number on the 23rd, and they told me that they didn't deliver packages to...

UPS promised delivery on 12/21 for a package sent 12/18 2 day air. It's still not here.

I called the 800 number on the 23rd, and they told me that they didn't deliver packages to "lower income neighborhoods" like mine anymore.

This is unacceptable! Now they wont deliver the package and claimed it's being destroyed! UPS is the worst!

 – About 3 weeks ago.

UPS sent me an email with delivery details.

Surprise, no package. The UPS website said it was in transit.

Called the UPS 800 number...it is not our problem....asked why...

UPS sent me an email with delivery details.

Surprise, no package. The UPS website said it was in transit.

Called the UPS 800 number...it is not our problem....asked why their website said the package was due...dead silence.

Immediately thereafter, a new email saying package due tomorrow.

WHY?

 – About 3 weeks ago.

Dude it's 8:53 o f%@king clock and still no package you f%@ks!...

Dude it's 8:53 o f%@king clock and still no package you f%@ks!

 – About 3 weeks ago.

My computer is sitting in an unloaded truck in Newark, NJ. They have no idea when it will be unloaded....

My computer is sitting in an unloaded truck in Newark, NJ. They have no idea when it will be unloaded.

 – About 4 weeks ago.

Oh my God, why didn't I research shipping companies before sending time sensitive Christmas gifts?

I sent all my gifts through UPS across the US to my family, and NONE of them have...

Oh my God, why didn't I research shipping companies before sending time sensitive Christmas gifts?

I sent all my gifts through UPS across the US to my family, and NONE of them have arrived! I sent them December 10th via UPS Ground as it was the least expensive and was told that it was plenty of time. Now 3 of the 14 gifts are LOST, and the other are stuck in a constant cycle of "Out for Delivery" and then "Delayed".

I only noticed this when I talked to my brother in Florida and he said he hadn't gotten a package. Odd. So I pulled up all the tracking numbers and lost my shit! I told the nitwit at Customer Service to findy packages or he'll find my foot up his ass. Then he told me to "chill out". f%@k that! I told him to pray to God I don't find him or I'll shit on his f%@king lawn!

 – About 4 weeks ago.

UPS has officially lost my business forever! I ordered a George Foreman grill through Amazon prime 2 day guarantee and it was supposed to be here December 20th. It's still not here! Christmas...

UPS has officially lost my business forever! I ordered a George Foreman grill through Amazon prime 2 day guarantee and it was supposed to be here December 20th. It's still not here! Christmas dinner was ruined and when I called the dipshits at the 800 number, they asked why I wanted to cook Christmas dinner on a George Foreman grill. I told them to suck my dick, that's why!

I can cook mashed potatoes in one step in it and the turkey takes half as long in there, duh! Plus, I can satuee vegetables on there and no clean up needed! f%@k UPS!

 – About 4 weeks ago.

So,, the ups employees were going about normal business while stubbs body was still at the loading dock? damn. ups has no heart....

So,, the ups employees were going about normal business while stubbs body was still at the loading dock? damn. ups has no heart.

 – About 4 weeks ago.

Was ups employee Stubbs assassinated? Did he know too much? The circumstances of his death at the hands of a ups truck is suspicious...

Was ups employee Stubbs assassinated? Did he know too much? The circumstances of his death at the hands of a ups truck is suspicious

 – About 4 weeks ago.

I hate UPS with a passion. Always have the SAME problem with them. They NEVER leave my F¥...

I hate UPS with a passion. Always have the SAME problem with them. They NEVER leave my F¥

 – About 4 weeks ago.

I ordered checks from PNC Bank, and spend about $35 to get my package expedited. Sometimes you just need to write a check. The UPS driver placed my package containing 200 checks on my front porch...

I ordered checks from PNC Bank, and spend about $35 to get my package expedited. Sometimes you just need to write a check. The UPS driver placed my package containing 200 checks on my front porch steps. Not in the mailbox which was 2 steps away. Not in my screen door which was 3 steps away. On the front porch steps, which are open to anyone who wanted to pick up the package. UPS really does not care if you actually get your package or not.

 – About 4 weeks ago.

UPS ruined my Christmas! I was expecting a package for my sister to give to her for Christmas, sent December 10th for UPS 2nd day air from eBay. (Confirmed received that day by UPS). IT'S STILL...

UPS ruined my Christmas! I was expecting a package for my sister to give to her for Christmas, sent December 10th for UPS 2nd day air from eBay. (Confirmed received that day by UPS). IT'S STILL NOT HERE! my sister leaves tomorrow morning and is traveling far away, so I'll have to resend it once it gets here, but not UPS that's for sure.

I called UPS, and they :
1) Put me on hold 8 times for over 5 minutes each time
2) Never once apologized.
3) Laughed at the situation
4) Can't find the package
5) Cursed my ancestors
6) Ate chips during the entire call
7) Addressed me as "dickwad" or "shitstain" the whole call
8) Suggested that I "Buy a good colon cleanse because you're full of shit"

Worst customer service!

 – About 4 weeks ago.

Hey guy from Dayton, TX. It's a Christmas BONUS, not a Christmas GUARANTEE. Having adequate bathroom facilities is a requirement for any business, so report it to your union rep.

This...

Hey guy from Dayton, TX. It's a Christmas BONUS, not a Christmas GUARANTEE. Having adequate bathroom facilities is a requirement for any business, so report it to your union rep.

This post makes it sound like this is your first job, so man up, quit bitching or find a better job suited for your pussy ass. Being a florist may suit you better, where you can express your flaming faggot more.

 – About 4 weeks ago.

That guy from Dayton is a crybaby faggot. "Oh, boo hoo I have to share a bathroom. Wahhhhh. Baby needs his bottle."

Just quit you pussy....

That guy from Dayton is a crybaby faggot. "Oh, boo hoo I have to share a bathroom. Wahhhhh. Baby needs his bottle."

Just quit you pussy.

 – About 4 weeks ago.

I hate working for UPS. We don't get a Christmas bonus. They pressure you to donate money to the united way. The facilities suck. We share a location with 4 other companies. 1 bathroom. No...

I hate working for UPS. We don't get a Christmas bonus. They pressure you to donate money to the united way. The facilities suck. We share a location with 4 other companies. 1 bathroom. No janitors. Get the picture? Yeah nasty. I came home from work because i had the shits. Could have kept working but refuse to live like a caged animal. Probably got a virus from the bathroom in the first place. No soap in the bathrooms. No I'm not exaggerating. If any upper management happens to read this this is the Houston south terminal u p s Freight like you give a crap. Oh and as far as the fudge packing going on yeah it happens see it all the time. Oh and by the way if you ship anything through u p s Freight make sure that you check the contents I work with a bunch of Thieves. Supervision is the worst.

 – About 4 weeks ago.

I ordered an iPhone X last week and it's still not here. My dad was disappointed that it didn't arrive because he expected Crystal clear dick pics from me.

He got angry and made...

I ordered an iPhone X last week and it's still not here. My dad was disappointed that it didn't arrive because he expected Crystal clear dick pics from me.

He got angry and made my mom suck my asshole while he jerked me off. Worst Christmas ever and it's all due to UPS delays

 – About 4 weeks ago.

Ups sucks my dad ordered my iPhone 7plus for Christmas 2 or 1 week ago and it never came tf I still don't have it so I have to use my moms android 😢 ...

Ups sucks my dad ordered my iPhone 7plus for Christmas 2 or 1 week ago and it never came tf I still don't have it so I have to use my moms android 😢

 – About 4 weeks ago.

I really don't think ups is all that bad they do screw up sometimes oh well...

I really don't think ups is all that bad they do screw up sometimes oh well

 – About 4 weeks ago.

Unfortunately there was no story about this site on CNN. Everyone who ordered from Amazon Prime and got it sent via UPS knows how badly they suck. Amazon should go through and take a survey of which...

Unfortunately there was no story about this site on CNN. Everyone who ordered from Amazon Prime and got it sent via UPS knows how badly they suck. Amazon should go through and take a survey of which delivery service is causing the most trouble, and I guarantee UPS is at the top of the list.

 – About 4 weeks ago.

Purchased Rose bowl tickets UPS lost them ticket agency replaced them shipped new tickets and UPS truck drives right past my house and is never to be seen again. Looks like I’ll be calling them...

Purchased Rose bowl tickets UPS lost them ticket agency replaced them shipped new tickets and UPS truck drives right past my house and is never to be seen again. Looks like I’ll be calling them AGAIN

 – About 4 weeks ago.

Sister sent me a package for Christmas 12/18/2017. Supposedly it was destroyed in a train crash in Columbus Ohio12/26/2017. No train crashes reported and no truck crashes reported either in the ohio...

Sister sent me a package for Christmas 12/18/2017. Supposedly it was destroyed in a train crash in Columbus Ohio12/26/2017. No train crashes reported and no truck crashes reported either in the ohio area for UPS. Wtf. Lying Suns a bitches!

 – About 4 weeks ago.

On lunch here at the firm. We only have to go until Thursday to 1:30pm and then off until next Tuesday for a New Years mini-vacation.

Boss treats us like gold. We're all going to his...

On lunch here at the firm. We only have to go until Thursday to 1:30pm and then off until next Tuesday for a New Years mini-vacation.

Boss treats us like gold. We're all going to his Super Bowl party next month. What a spread that is!

Happy New Year Guys!

 – About 4 weeks ago.

ups employee policy allows drivers to defecate inside the trucks when there is no external toilet available....

ups employee policy allows drivers to defecate inside the trucks when there is no external toilet available.

 – About 4 weeks ago.

Drew, when this arrives damaged. Which it most certainly will if it's been 19-days in transit. The most the shipper can get on a refund is $100. If he didn't insure it at all. You're more...

Drew, when this arrives damaged. Which it most certainly will if it's been 19-days in transit. The most the shipper can get on a refund is $100. If he didn't insure it at all. You're more than likely out $4,900.

Shipper should get all his shipping & $100.

Only the shipper can file a claim.

 – About 4 weeks ago.

Hello Drew from Utah. Don't count your chickens just yet. 19-days in the UPS system increasingly improves (or disproves) the changes that it will arrive damaged.

I'd open the box...

Hello Drew from Utah. Don't count your chickens just yet. 19-days in the UPS system increasingly improves (or disproves) the changes that it will arrive damaged.

I'd open the box and inspect everything right then & there. The driver will want to slap a 1-800# on your forehead and run. I'd send it back as DAMAGED right then and there. Not Return to Sender, didn't want or too late. Make sure the driver marks it MISSED/DAMAGED.

Happy New Year

 – About 4 weeks ago.

So, I purchased a $5K item via eBay that was shipped 12-16-17. UPS's system said it would be here on the 18th, then the 19th so I stayed home from work to receive and to sign for it. This is an...

So, I purchased a $5K item via eBay that was shipped 12-16-17. UPS's system said it would be here on the 18th, then the 19th so I stayed home from work to receive and to sign for it. This is an Inspire2 drone. I had to forgo a job because I did not have the necessary tool as I had sold my previous drone to purchase this one. They started a trace on the 21st. Today it is the 26th. They just found it in Maryland today. I am sure the shipper is relieved as he failed to insure the item and UPS could have gotten away with destroying it with no consequences other than $100... (Who ships sensitive electronics without insurance?) They are going to ship it back here to Utah arriving on the 3rd of January. In transit for 19 days. I have requested that they expedite the package to get it to me faster now that they have found it. They said their policy gets in the way. I have asked for financial remuneration. Again I was told no. Free shipping? Nope... Shipping credit... Nope... Not a damned thing. This has been a flipping nightmare and they refuse to do anything about it. I was told by customer service other than getting this to you by the 3rd there is nothing we will do for you.

UPS Sucks Ass...

Drew Armstrong in Utah

 – About 4 weeks ago.

Thanks ups for your overnight delivery fail! My wife loves getting her gifts the day after Xmas! f%@k ups and their delay excuses! If I have an option for delivery I will choose anyone but ups. If...

Thanks ups for your overnight delivery fail! My wife loves getting her gifts the day after Xmas! f%@k ups and their delay excuses! If I have an option for delivery I will choose anyone but ups. If there is no option other than ups, I will shop elsewhere

 – About 4 weeks ago.

Another Christmas...another ups disaster. They had to get office employees to deliver packages using their personal vehicles...

Another Christmas...another ups disaster. They had to get office employees to deliver packages using their personal vehicles

 – About 4 weeks ago.

It will never get there on time because UPS figures the baby already lost on not getting any there on time so why try to get it there any earlier now I know it's a stupid reason but that's...

It will never get there on time because UPS figures the baby already lost on not getting any there on time so why try to get it there any earlier now I know it's a stupid reason but that's the way they operate

 – About 4 weeks ago.

Do ups female employee ever pass gas at work?...

Do ups female employee ever pass gas at work?

 – About 4 weeks ago.

Terrible service. Paid for 2 day air and package is literally sitting at location due to "volume" and won't be delivered until after Christmas. Call center confirmed this and would not...

Terrible service. Paid for 2 day air and package is literally sitting at location due to "volume" and won't be delivered until after Christmas. Call center confirmed this and would not issue refund. Ups sucks--epic fail, and this is their business.

 – About 4 weeks ago.

UPS Management is behind. Not the worker bees. If you had to run a marathon at a nice pace of 2-hours. If your boss forced you to run the same marathon in 35-minutes and of course you can't but...

UPS Management is behind. Not the worker bees. If you had to run a marathon at a nice pace of 2-hours. If your boss forced you to run the same marathon in 35-minutes and of course you can't but did your best. It's not the runner's fault you couldn't make it.

BLAME GOES TO UPS CORPORATE(period)

 – About 4 weeks ago.

Does anyone know if ups employees are working on Christmas eve...

Does anyone know if ups employees are working on Christmas eve

 – About 4 weeks ago.

Just got off the phone with the UPS and they confirmed that my 2 day air mail sent 12/18 won't get there until after Christmas 😠😠😠
Then that guy said "just be glad we even...

Just got off the phone with the UPS and they confirmed that my 2 day air mail sent 12/18 won't get there until after Christmas 😠😠😠
Then that guy said "just be glad we even deliver to you *bleep* anyway".

Wtf?! I'm Cuban. What a jerk.

 – About 4 weeks ago.

UPS delivery was late - however they did deliver on Saturday, so both packages made it before the holidays....

UPS delivery was late - however they did deliver on Saturday, so both packages made it before the holidays.

 – About 4 weeks ago.

UPS managed to get my girlfriends Christmas present from the other side of the world to Dallas in 3 days. Then it was "out for delivery" 2 days in a row including an "upgraded for...

UPS managed to get my girlfriends Christmas present from the other side of the world to Dallas in 3 days. Then it was "out for delivery" 2 days in a row including an "upgraded for Saturday Delivery" which they apparently weren't actually serious about. Won't see it until after Christmas. Eat a bag of dicks ya'll. USPS is delivering Christmas Eve.

 – About 4 weeks ago.

They just can’t get the job done ! I think they need new management ...get them out in those trucks and get the deliveries done. I don’t blame the drivers .... but when packages sit in your city...

They just can’t get the job done ! I think they need new management ...get them out in those trucks and get the deliveries done. I don’t blame the drivers .... but when packages sit in your city out for delivery for days and they can’t get them
To your door something is wrong in THIER system!!! Many Christmas gifts not delivered on time ... VERY BAD SERVICE.. management roll up your sleeves and help during the crunch time!!!

 – About 4 weeks ago.

My most expensive gift still not delivered. It is now Christmas Eve and now won’t get. I bought and paid for expedited service and it has been sitting on the truck since Friday morning at 5am. No...

My most expensive gift still not delivered. It is now Christmas Eve and now won’t get. I bought and paid for expedited service and it has been sitting on the truck since Friday morning at 5am. No package. Tracking said i would have by end of day Saturday but no package and they suck because they do not deliver on Christmas Eve. Doesn’t do any good to get a package day after Christmas. Pissed!!

 – About 4 weeks ago.

My Xmas gift order was shipped out UPS Next Day Air® on 12/21/17. It is now Xmas eve and no delivery no gift. Next day air cost me $35 for a 1.5lb package going from Ohio to Florida. Per UPS, the...

My Xmas gift order was shipped out UPS Next Day Air® on 12/21/17. It is now Xmas eve and no delivery no gift. Next day air cost me $35 for a 1.5lb package going from Ohio to Florida. Per UPS, the package has been sitting on delivery truck since 12/22 and is rescheduled to deliver the day after Xmas. UPS does not care. I will not be using UPS in the future.

 – About 4 weeks ago.

UPS in Atlanta is terrible. They have sucked all December. I ordered 2 day shipping on some stupid white elephant stuff and it took over a week to arrive which was after the parties. Now I have a...

UPS in Atlanta is terrible. They have sucked all December. I ordered 2 day shipping on some stupid white elephant stuff and it took over a week to arrive which was after the parties. Now I have a handicorn(look up on Amazon) which has 0 value to me as it's a joke gift. There have been a few items other items that didn't come in time but those were not time critical.
Now my kids will not be getting a major gift that was supposed to be delivered last week. Everyday it said out for delivery so we sat and waited. If UPS had been honest with there delivery schedule,I could have gone to the store and bought the gift so we could have had it on time for Christmas. A huge F to UPS.
I don't think they were successful shipping any items 2 day shipping in December for us and even before that UPS is hit or miss for the last year. USPS(wow!) and Fed ex are so much better this year.

 – About 4 weeks ago.

In the past 3 weeks UPS has missed their Amazon Prime 2 day delivery deadline to me 3 times and they have delivered someone else's stuff to me twice. UPS really blew it this year, wtf. The...

In the past 3 weeks UPS has missed their Amazon Prime 2 day delivery deadline to me 3 times and they have delivered someone else's stuff to me twice. UPS really blew it this year, wtf. The drivers all look frantic so I cant blame them entirely- Im sure their management is at the core of the problem. Amazon you need to find another or an additiinal carrier.

 – About 4 weeks ago.

I work for ups freight. Do yourself a favor and use another company. They hire kids without any experience. Give them 3 days of training. We handle many toxic and dangerous chemicals. I will die one...

I work for ups freight. Do yourself a favor and use another company. They hire kids without any experience. Give them 3 days of training. We handle many toxic and dangerous chemicals. I will die one day on the dock because nobody gives a shit.

 – About 4 weeks ago.

Ups package delays are intentional in order to maximize their profits. This is fraud. If someone pays for two day air shipping and they don't receive it in that time that means ups is pocketing...

Ups package delays are intentional in order to maximize their profits. This is fraud. If someone pays for two day air shipping and they don't receive it in that time that means ups is pocketing the money.

 – About 4 weeks ago.

On Thursday, 12/27/17, I ordered Christmas gifts from JCPenney and paid for next day delivery. UPS did not deliver the package the next day (Friday). I tracked the package and saw that it was...

On Thursday, 12/27/17, I ordered Christmas gifts from JCPenney and paid for next day delivery. UPS did not deliver the package the next day (Friday). I tracked the package and saw that it was delayed due to a "mechanical problem" and would be delivered the next day (Saturday). I called UPS, and the agent assured me that the package would be delivered by noon. It is now 1:05 a.m. on Sunday, and I never received the package. I was told that they would deliver it on 12/26. I am beyond livid. It is obvious that they accepted too much business and could not deliver. However, that leaves me in a frustrating situation. I also called JCPenney, who called UPS and was told that UPS would deliver until 11:00 p.m. on Sunday. I called UPS again and was told that they would be closed on Sunday. I stopped using UPS years ago, and now I am reminded why.

 – About 4 weeks ago.

Ups management needs to be tied up and drawn and quartered...

Ups management needs to be tied up and drawn and quartered

 – About 4 weeks ago.

UPS failed again this peak season compared to the competition in delivering on time before Christmas. They still missed thousands & thousands that were expected to be delivered Dec. 21st.

UPS failed again this peak season compared to the competition in delivering on time before Christmas. They still missed thousands & thousands that were expected to be delivered Dec. 21st.

Almost all operations is taking Christmas Eve off and the employees deserve the two-days off, but that still doesn't cover the fact they dropped the ball again by not hiring more and their lack of expansion.

Be interesting to see if they claim success.

 – About 4 weeks ago.

Ordered an iPad on the 16th it was shipped on the 18th to be delivered by the 21st. Delay said no info for 28hours now it's saying it won't be here until after Christmas. I called down to the...

Ordered an iPad on the 16th it was shipped on the 18th to be delivered by the 21st. Delay said no info for 28hours now it's saying it won't be here until after Christmas. I called down to the warehouse where it's sitting and they told me the container is locked and there's nothing he can do. I begged to come pick it up, said I had no problem driving the 20min myself but apparently that container is locked until after Christmas, thanks assholes!! Just a gift for my son, no big deal I guess

 – About 4 weeks ago.

Omg!!!Where do I begin? I paid for next day air, 2 days later I get an update on my order saying I wouldn't receive it for 4 more days. Got on the phone and the person I talked to was based in the...

Omg!!!Where do I begin? I paid for next day air, 2 days later I get an update on my order saying I wouldn't receive it for 4 more days. Got on the phone and the person I talked to was based in the Philippines and couldn't help at all, asked to talk to his supervisor and was put on hold for half an hour. Finally answered my call and insisted they couldn't deliver my packages any earlier than the day after Christmas. After a lengthy conversation she was convinced to try contact the facility in my area and stress the urgency of my delivery. I received a package the next day and thought this is awesome until I realized the damn driver forgot one! Called customer service again ,talked with a polite girl who said there was nothing she could do because the facility in my area was closed for the next 2 days and I wouldn't get my other package until after Christmas. Even though it was the driver's mistake.I asked if they could get ahold of the on call supervisor at that facility and have him meet us there,we would drive the 90 miles to get it. Got a big ol' NOPE. Asked to talk to her supervisor, the supervisor refused to get on the phone, I asked numerous times but the coward kept making the worker talk to me.I told that girl shame on her supervisor for making her deal with this problem after I requested to speak to someone else,how disrespectful and the supervisor needs to step down because she sure as hell isn't doing her job! This isn't the first time I've had problems with ups, they deliver to my neighbors instead of me all the time,thank god I've got honest neighbors. Next day air is a joke,paid 40 bucks to have them hold my package for 6 days.Now I have the chore of trying to get that money back. SO TIRED!!!!

 – About 4 weeks ago.

I am more and more disappointed with deliveries and the package handling by you. At this point I'll go out of my way to have someone else deliver my things....

I am more and more disappointed with deliveries and the package handling by you. At this point I'll go out of my way to have someone else deliver my things.

 – About 4 weeks ago.

I am a UPS driver and make 34 dollars an hour. Make over 100000 thousand a year and work for every cent of it....

I am a UPS driver and make 34 dollars an hour. Make over 100000 thousand a year and work for every cent of it.

 – About 4 weeks ago.

Got my daughter a fifteen piece diarama set the last one was orderd wednesday I paid for overnight shipping (almost double the cost) it said gaurateed delivery by 8:00 Friday. It is 5:00 sat . looks...

Got my daughter a fifteen piece diarama set the last one was orderd wednesday I paid for overnight shipping (almost double the cost) it said gaurateed delivery by 8:00 Friday. It is 5:00 sat . looks like my daughter can't play with her set . I called them they dont even know where it is . I got confirmation from the seller the UPS picked it up . So after x-mas I will have to repurchase it . I will cancel the order if they use ups

 – About 4 weeks ago.

Ups sucks. It isn't one or two people that suck they all suck. No one is held accountable or responsible for doing a crappy job. That comes down from the top. I ordered something special for my...

Ups sucks. It isn't one or two people that suck they all suck. No one is held accountable or responsible for doing a crappy job. That comes down from the top. I ordered something special for my mother last Saturday and paid for two day delivery. They told me it would be there on Tuesday, well here it is Saturday before Christmas at 5 pm and no package. The special gift was to hopefully make my mom feel better. Oh did I mention the reason I am trying to make my mom feel better my father passed away two weeks ago. f%@k you ups

 – About 4 weeks ago.

Package was to arrive Thursday from Amazon Prime. After processed it changed to Friday. Now changed to up to the 27th and UPS just went by. I'll get an extra month of A.P. after contacting Amazon....

Package was to arrive Thursday from Amazon Prime. After processed it changed to Friday. Now changed to up to the 27th and UPS just went by. I'll get an extra month of A.P. after contacting Amazon. :-)

 – About 4 weeks ago.

UPS seems to get worse each year - vendors promise to get items to you only to credit back shipping because UPS will say its delayed; I see items in my hometown sitting for the last two days only to...

UPS seems to get worse each year - vendors promise to get items to you only to credit back shipping because UPS will say its delayed; I see items in my hometown sitting for the last two days only to track them and find out they won't be delivered until after XMAS! One vendor assured me they were delivering Sat and Sun before Xmas!
UPS has been in business long enough that any snafu's on their part should be very minimal! Absolutely terrible quality control - Will never use them personally!

 – About 4 weeks ago.

I have the feeling too. I ordered something which is next delivery. It was supposed to be delivered yesterday, but the flight was delayed. Then I thought my package can be delivered today, even though...

I have the feeling too. I ordered something which is next delivery. It was supposed to be delivered yesterday, but the flight was delayed. Then I thought my package can be delivered today, even though it is late, but it’s still before Christmas. I’m too simple! I just found the delivery date changed to 12/26... are you kidding me? It’s guranteed to be delivered before Christmas, but now you told me it’s scheduled to 12/26????

 – About 4 weeks ago.

The package I ordered was scheduled 2 day air to arrive on 22nd. It did not arrive. Was supposed to receive updates by text. Received no texts. Online tracking information keeps changing.

The package I ordered was scheduled 2 day air to arrive on 22nd. It did not arrive. Was supposed to receive updates by text. Received no texts. Online tracking information keeps changing.
According to tracking, the package arrived in Tampa where I live on the 22nd and should have gone out for delivery. Instead they sent it back to Louisville with a note saying Saturday delivery requested. That is not true. I was expecting the package yesterday. Package still not here. They continue to send me no updates.
Everything we ordered through Fed Ex delivery arrived as scheduled with no issues. UPS continues to raise rates and reduce service quality.
Bizarre.

 – About 4 weeks ago.

My buddy bought me a scanner/printer from Target.com... but for whatever reason, UPS is failing to deliver it to my clearly marked apartment. The first attempt they made to attempt to deliver to my...

My buddy bought me a scanner/printer from Target.com... but for whatever reason, UPS is failing to deliver it to my clearly marked apartment. The first attempt they made to attempt to deliver to my clearly marked apartment ended up with them then returning the package to Target.

My buddy then got them to send it again, after confirming my clearly marked delivery address...

Yesterday it was due to arrive. He got an email from Target confirming that it had been delivered... However...

There is no sign of the package. There was no one here to sign for the package last night. There is no sticker on the door claiming that they attempted to deliver the package.

I'm wondering wtf is going on. If they hadn't had an issue with the first delivery. I've never seen UPS operate like this before.
In fact, instead of a UPS truck, I see a young guy wearing a UPS uniform, but instead of a truck he is drivong a golfcart that is pulling a wagon trailer of packages behind. I walk passed this dude on my way to work sometimes (not in over a week though)-- I just thought it was a weird thing for UPS to do.

 – About 4 weeks ago.

After Harveys flooding in Texas was over, UPS was using severe weather conditions as an excuse for package delays. This went on for 3 weeks after the streets were dry. I dont know if fed ex had the...

After Harveys flooding in Texas was over, UPS was using severe weather conditions as an excuse for package delays. This went on for 3 weeks after the streets were dry. I dont know if fed ex had the same delays, but the USPS did not. I had ordered a galaxy s6 phone and it was 1 week late. I called and complained to UPS customer service three times. Ups was pathetic,,, they had to call the USPS to come to their hub to pick up my package. I received my package the same day , delivered by the USPS. OK,, why was the USPS able to deliver a package, but Ups couldnt?

 – About 4 weeks ago.

Real disappointment in UPS- Sent two packages via UPS - both guaranteed for Friday delivery. Neither made it and they aren't even trying to re-deliver. It will be next Tuesday before they try...

Real disappointment in UPS- Sent two packages via UPS - both guaranteed for Friday delivery. Neither made it and they aren't even trying to re-deliver. It will be next Tuesday before they try again. I'm most angry that they took my money and "promised" delivery-for which I paid extra. If there was a chance it wasn't going to happen- should have told me then.

 – About 4 weeks ago.

Former Fedex drive saying yes!, THEY SUCK!...

Former Fedex drive saying yes!, THEY SUCK!

 – About 4 weeks ago.

Yes, they suck. If you have a package due a certain day, they'll hold it til that day, no sooner. I brown on brown., appropriate colre=shit....

Yes, they suck. If you have a package due a certain day, they'll hold it til that day, no sooner. I brown on brown., appropriate colre=shit.

 – About 4 weeks ago.

I cant believe iam saying this, but USPS did not lose my package and it arrived on time unlike POS UPS! USPS took 3 days to deliver my package while POS UPS took 3 f%@king weeks to deliver a package....

I cant believe iam saying this, but USPS did not lose my package and it arrived on time unlike POS UPS! USPS took 3 days to deliver my package while POS UPS took 3 f%@king weeks to deliver a package. Both of them where from California to Houston Texas. f%@k u UPS i am stil mad at u motherf%@kers

 – About 4 weeks ago.

UPS has been the worst this holiday season!! Packages "delayed" for no reason... packages showing delivered that were NOT, packages that have tracking updates stop at some point... and no...

UPS has been the worst this holiday season!! Packages "delayed" for no reason... packages showing delivered that were NOT, packages that have tracking updates stop at some point... and no further updates and no delivery... just dissapear. Customer service is a total joke.... it's a waste of time to even call them. I paid for overnight shipping three days ago, item was shipped very promptly by online company.... then just went into limbo in the UPS system. Arrived two hours away from me... then no further tracking or scanning after that, despite saying at the UPS website that it is on time for it's scheduled delivery... ( two days ago) and would be delivered by end of day on the 21st. WTF

 – About 4 weeks ago.

UPS sucks. Now they stopped even trying to deliver. The 19th was the last attempt. They have given so many excuses on reason why this is taking so long. . Come the 25th they will have had my package...

UPS sucks. Now they stopped even trying to deliver. The 19th was the last attempt. They have given so many excuses on reason why this is taking so long. . Come the 25th they will have had my package for a Month.


Atlanta, GA, US
12/19/2017 12:35 P.M.

Destination Scan
12/19/2017 6:00 A.M.

Destination Scan
Atlanta, GA, US
12/18/2017 10:18 P.M.
Delivery will be delayed by one business day. / Your delivery has been rescheduled for the next business day.

12/18/2017 11:12 A.M.
Out For Delivery Today

Atlanta, GA, US
12/17/2017 9:20 P.M.
Destination Scan

Atlanta, GA, US
12/16/2017 11:38 A.M.
Destination Scan

Atlanta, GA, US
12/15/2017 9:51 P.M.
Delivery will be delayed by one business day. / Your delivery has been rescheduled for the next business day.

12/15/2017 12:32 P.M.
Out For Delivery Today

Atlanta, GA, US
12/14/2017 10:16 P.M.
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

12/14/2017 12:45 P.M.
Out For Delivery Today

Atlanta, GA, US
12/13/2017 9:37 P.M.
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

12/13/2017 12:59 P.M.
Out For Delivery Today

Atlanta, GA, US
12/12/2017 9:33 P.M.
Recent weather has caused delivery delays. Recovery efforts are under way to deliver your package as soon as possible. / Your delivery has been rescheduled for the next business day.

Atlanta, GA, US
12/08/2017 7:20 P.M.
Severe weather conditions have delayed delivery. / Your delivery has been rescheduled for the next business day.

12/08/2017 6:03 A.M.
Destination Scan
Atlanta, GA, US

12/04/2017 5:08 A.M.
Destination Scan

Atlanta, GA, US
12/02/2017 3:42 A.M.

Destination Scan
Atlanta, GA, US
12/01/2017 11:29 A.M.

Destination Scan
12/01/2017 10:40 A.M.

Arrival Scan
Hapeville, GA, US
12/01/2017 10:30 A.M.

Departure Scan
12/01/2017 9:31 A.M.

Arrival Scan
12/01/2017 9:00 A.M.
A late flight has caused a delay. We will update the delivery date as soon as possible. / Your delivery has been rescheduled for the next business day.

Louisville, KY, US
12/01/2017 8:13 A.M.

Departure Scan
12/01/2017 3:08 A.M.

Import Scan
11/29/2017 10:58 P.M.
The package is awaiting clearing agency review. / Your package was released by the clearing agency.

Anchorage, AK, US
11/29/2017 4:50 P.M.

Departure Scan
11/29/2017 3:26 P.M.

Arrival Scan
Chek Lap Kok, HK
11/29/2017 11:24 P.M.

Departure Scan
ZhengZhou, CN
11/29/2017 8:45 A.M.

Departure Scan
11/29/2017 12:21 A.M.
Your package is in transit. We're updating plans to schedule your delivery.

11/25/2017 5:21 A.M.
The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.

ZhengZhou, CN
11/25/2017 4:20 P.M.

Arrival Scan
11/25/2017 3:45 P.M.

Departure Scan
11/25/2017 2:24 A.M.
The package is awaiting clearing agency review. / The package is at the clearing agency awaiting final release.

ZhengZhou, CN
11/25/2017 10:05 A.M.
Origin Scan
CN
11/25/2017 8:40 P.M.
Order Processed: Ready for UPS

 – About 4 weeks ago.

I not sure if I like being part of this sad club. My UPS hub and delivery driver are the worst. I had several packages marked as delivered, but I have the RING doorbell so I know if they actually come...

I not sure if I like being part of this sad club. My UPS hub and delivery driver are the worst. I had several packages marked as delivered, but I have the RING doorbell so I know if they actually come by or not. I had two more packages coming today so I actually sat out on my porch waiting for jerk to come through the neighborhood. He pulled into the neighborhood alright, and went right by my house. He stopped at neighbors house so I ran down the street. I asked him where today’s packages were, and yesterday’s packages were. His response.....I don’t know. Maybe at one of the neighbors houses. WTF!!!! This is your answer. I asked, well then what house do you think you chose to deliver my packages to????? He said I only scan them, I have no idea. So I ask, you don’t look at the addresses? He said he does, but mistakes happen. I said, 2 different times? He didn’t even have any packages in his truck. I think the only reason he went to the neighbors house, is because it required a signature. I called the hub, after searching high and low for a local office number. They basically told,me to f—- off. Thanks UPS for being the grinch who stole,Christmas. I hope you all get the flu,with it coming out both ends.

 – About 4 weeks ago.

Really. I guess my 0 doesn't want to work. 30min!...

Really. I guess my 0 doesn't want to work. 30min!

 – About 4 weeks ago.

Sorry, typo. Hold for over 3 min without answer , not 3 min....

Sorry, typo. Hold for over 3 min without answer , not 3 min.

 – About 4 weeks ago.

2 day shipping... yeah right... on the delivery truck yesterday, delayed to today. On the truck today, now delayed until the 26th. No explanation , won't answer the phone. On hold for over 3 min...

2 day shipping... yeah right... on the delivery truck yesterday, delayed to today. On the truck today, now delayed until the 26th. No explanation , won't answer the phone. On hold for over 3 min 3 times today with no answer. Ugh!

 – About 4 weeks ago.

Oh God! Don't get me started!

They sent my package (surprise bday gift from gf) to the wrong address twice! First time, I opened a claim and they find the package and re-deliver it...

Oh God! Don't get me started!

They sent my package (surprise bday gift from gf) to the wrong address twice! First time, I opened a claim and they find the package and re-deliver it to the wrong address again! Tried to open another claim, was told that they can't and I should contact the seller. What the flying effffff!

Currently...still waiting for a package (Xmas present to mom and aunt) that's been "out for delivery" for the past 3 days:

The first day of delivery, they said that no one was at the location. Which is B.S. My mother is retired and is home all day. I even called her to let her know to expect a delivery from them.

The second day, they state that they're going to deliver it to a "UPS Access Point", which is a mom and pop mini-mart. WTF?! By the end of the day, they say...nothing.

The third day, same thing. Rescheduled for delivery to "UPS Access Point" by end of day. Still nothing.

How low am I on their priority list?

I promise for as long as I live, I will never use them. But, that can't be helped when you shop on Amazon and the delivery service is decided for you. I just hope that Amazon knows that UPS is really make them look bad. As Prime customers, we're guaranteed 2 day delivery. That s**** ain't gonna happen if they continue using UPS.

Get used to hearing this: "I apologize for your issue, sir"... You're gonna hear it over and over again as the poor customer service agents (who are super nice), try to cover for the incompetent drivers who don't give a f***.

Why are they still in business?!

I HATE UPS!!!

 – About 4 weeks ago.

I suppose when you pay morons $12/hr you can’t expect much more. Absolutely pathetic ...

I suppose when you pay morons $12/hr you can’t expect much more. Absolutely pathetic

 – About 4 weeks ago.

They can’t deliver on time.
Ordered a gift on 12/19 with express next day and received notification that due to incimant weather the delivery was going to be a day late.
Now it’s...

They can’t deliver on time.
Ordered a gift on 12/19 with express next day and received notification that due to incimant weather the delivery was going to be a day late.
Now it’s delayed 7 days. It’s on hold at the ups place. They’re only ope. Mon-fri 1-5

Wtf??

 – About 4 weeks ago.

Below is the the tracking information for the package over the last 2 days. I was supposed to receive today, now to be delivered on 12/26. This was of course, a Christmas gift. I live on Long Island,...

Below is the the tracking information for the package over the last 2 days. I was supposed to receive today, now to be delivered on 12/26. This was of course, a Christmas gift. I live on Long Island, NY. Take a look at where there package has gone in the last 2 days. It's now in a UPS facility about 30 miles away from my home and I cannot go pick it up because they haven't attempted first delivery yet. WHAT THE f%@k?

12:19 AM
Package has left the carrier facility
Gardena, CA US

10:30 PM
Package has left the carrier facility
Jamaica, NY US

11:30 PM
Package arrived at a carrier facility
Uniondale, NY US

12:32 AM
Package arrived at a carrier facility
Jamaica, NY US

3:17 AM
Package has left the carrier facility
Uniondale, NY US

12 AM
Package arrived at a carrier facility
Farmingville, NY US

4:20 AM
Package received by carrier
Louisville, KY US

5:38 AM
Package has left the carrier facility
Louisville, KY US

6:51 AM
Package arrived at a carrier facility
Farmingville, NY US

7:31 AM
Package arrived at a carrier facility
Jamaica, NY US

8:01 AM
Package has left the carrier facility
Jamaica, NY US

9:30 AM
Package arrived at a carrier facility
Farmingville, NY US

11:00 AM
A carrier delay has occurred
Louisville, KY US

5:18 PM
Package arrived at a carrier facility
Farmingville, NY US

7:23 PM
Package arrived at a carrier facility
Farmingville, NY US

 – About 4 weeks ago.

When will I be able to talk to someone in the US with a complaint? I always get someone in India who can hardly speak English telling me that they are sorry for my concern but can not help me at all....

When will I be able to talk to someone in the US with a complaint? I always get someone in India who can hardly speak English telling me that they are sorry for my concern but can not help me at all. Way to out sourse ups. I'm sure American employees cost more, but I feel like they would care more, what have you done to the US economy and customer service..I called at&t and was on the phone with foreigners for 2 hours I finally got someone from Cali. Solved in 8 min. Just a thought maybe we should bring american built companies back to america.

 – About 4 weeks ago.

UPS Drivers are WORTHLESS. I have a huge 954 on the front of my building, and only 2 apartments per building, and they STILL CAN'T FIND ME, although they sit in front of my apt and stare at my...

UPS Drivers are WORTHLESS. I have a huge 954 on the front of my building, and only 2 apartments per building, and they STILL CAN'T FIND ME, although they sit in front of my apt and stare at my building before speeding off. If you don't run out to catch em, then forget getting your delivery!!!

 – About 1 Month ago.

UPS SUCKS!! Multiple packages from multiple vendors ALL delayed 1-4 days over the past 3 weeks!!! No explanation - no reason - no recourse! Now multiple gifts won’t arrive in time for Christmas but...

UPS SUCKS!! Multiple packages from multiple vendors ALL delayed 1-4 days over the past 3 weeks!!! No explanation - no reason - no recourse! Now multiple gifts won’t arrive in time for Christmas but still absolutely NO reason given - just ummmm it might get there sometime next week. I HATE UPS! Funny how Fedex and even USPS packages all arriving safely and on time!

 – About 1 Month ago.

How does UPS just not deliver Christmas gifts, promised by retailers for by Christmas Day delivery?!? Rescheduled until Tuesday? What?!? That’s 4 days away!...

How does UPS just not deliver Christmas gifts, promised by retailers for by Christmas Day delivery?!? Rescheduled until Tuesday? What?!? That’s 4 days away!

 – About 1 Month ago.

UPS is worthless!! 8 out of 10 of my red label shipments in the last 2 weeks arrived 1-4 days LATE! When I make promises to a customer I need a logistics partner who can DELIVER!! UPS = Useless...

UPS is worthless!! 8 out of 10 of my red label shipments in the last 2 weeks arrived 1-4 days LATE! When I make promises to a customer I need a logistics partner who can DELIVER!! UPS = Useless Parcel Service! I will be calling Fed Ex after Christmas to handle my $50k per year shipping account!

 – About 1 Month ago.

UPS says that due to a weather related event, they are unable to deliver my parcels. What the driver may not know is we have a small Christmas Tree farm and sold more than 90 trees on the days the...

UPS says that due to a weather related event, they are unable to deliver my parcels. What the driver may not know is we have a small Christmas Tree farm and sold more than 90 trees on the days the driver claimed he could not make it up my driveway!!! UPSucks is appropriate.

 – About 1 Month ago.

Ups sucks. 18 min hold on their customer service line. What, do they have 3 people working the call center? Was just informed my package will be delivered Dec 26 v. Dec 22 - for no reason....

Ups sucks. 18 min hold on their customer service line. What, do they have 3 people working the call center? Was just informed my package will be delivered Dec 26 v. Dec 22 - for no reason. Unacceptable!!! Nancy

 – About 1 Month ago.

My wifes xmas gift is delayed a day. These ups bastards suck!!!...

My wifes xmas gift is delayed a day. These ups bastards suck!!!

 – About 1 Month ago.

I ordered something from Kentucky to Arizona. I also ordered a similar item from the same state at the same time. FedEx delivered it in 3 days and 5 days later I’m still waiting on UPS to ship the...

I ordered something from Kentucky to Arizona. I also ordered a similar item from the same state at the same time. FedEx delivered it in 3 days and 5 days later I’m still waiting on UPS to ship the other package. It said it would be delivered on the 4th day, but it was barely in Texas by the end of that day. It’s almost 5 pm and even after the package was reported to be in my city, it still hasn’t been delivered. I’m not sure how it can possibly take that long to deliver something when it’s already in your city, the drivers must be jerking off between drop offs or something. Not to mention they’re lazy little faggots. I know someone who had to ship something back and the driver reported to the supervisor that they’d checked the house 3 times and there was no answer, when that person was in the house waiting the whole day. UPS is a shit show that knows they’re being phased out by the new Amazon delivery service, even Fedex is years ahead of them

 – About 1 Month ago.

UPS said they delivered my package signed by a lady in my leasing office and the lady in the office said that is not her signature. I am lost $2,500 value of item. UPS definitely sucks....

UPS said they delivered my package signed by a lady in my leasing office and the lady in the office said that is not her signature. I am lost $2,500 value of item. UPS definitely sucks.

 – About 1 Month ago.

UPS better deliver my package tomorrow. enough with the weather is bad that is only an excuse and that's a negative you to deal with on the job.It's Christmas and I want a family who means the...

UPS better deliver my package tomorrow. enough with the weather is bad that is only an excuse and that's a negative you to deal with on the job.It's Christmas and I want a family who means the world to have their Christmas coffee mug for Christmas morning. Every package I have ordered this year has been late all for stupid reasons. There hasn't been a hurricane or a blizzard where it was it delivered so no reason for the job not getting done.

 – About 1 Month ago.

UPS is f%@king up bad now. They are marking that they are unable to deliver due to Severe Weather Conditions...in Southern California.

Checked on my status for a few items that I had...

UPS is f%@king up bad now. They are marking that they are unable to deliver due to Severe Weather Conditions...in Southern California.

Checked on my status for a few items that I had ordered through Amazon Prime (all ordered the same day and they were all supposed to be here Tuesday). Noticed a few items missing when I went to wrap them today, so checked and low and behold, all the items that went through UPS haven't gotten here. All the items were in stock and confirmed that all were given to each courier/service within a day of each other.

All the UPS ones have this Severe Weather delay marked, and are in (and have been in) Southern California. Aside from the fires we had recently (which customer service said was not the issue) the weather has been like summer here. It just started getting "cold" here in the low 50's.

Now I'm worried if the packages will be delivered by Christmas or ever!

 – About 1 Month ago.

Only UPS would send a package east a thousand miles out of the way instead of west. Supposed to get one day service but now it's going to be two because the package wasn't loaded on the plane...

Only UPS would send a package east a thousand miles out of the way instead of west. Supposed to get one day service but now it's going to be two because the package wasn't loaded on the plane

 – About 1 Month ago.

Snowed in our lovely state. You UPS folks be safe out there. You're on the home stretch. :)...

Snowed in our lovely state. You UPS folks be safe out there. You're on the home stretch. :)

 – About 1 Month ago.

How the hell you don't have CHECKS delivered on time. UPS.........the Grinch that screwed up xmas👍...

How the hell you don't have CHECKS delivered on time. UPS.........the Grinch that screwed up xmas👍

 – About 1 Month ago.

I ordered a phone and played $10 for it to be overnighted and delivered the next day Dec 15th it never made it! I tracked it and it said the flight was delayed and it wasn't overnighted. This was...

I ordered a phone and played $10 for it to be overnighted and delivered the next day Dec 15th it never made it! I tracked it and it said the flight was delayed and it wasn't overnighted. This was a Friday and I was told I would probably receive it Monday. Well Monday came and went still no phone I tracked it again it said it would be the next day I called Sprint and UPS they said I'll get it Tuesday so I didn't get it Tuesday then Wednesday came no phone then Thursday and same again no phone it's rescheduled for redelivery on Friday today I've called about my order almost 20 times spent at least 3+ hours between calling everyone and being on hold a lot. I don't think I'll get the phone today I've ordered from eBay and Amazon after the Thursday last week the day I ordered the phone and already received all of them by the post office I even ordered something 3 days ago and the post office delivered it today! UPS sucks because I think my phone is lost and my daughter won't get her phone in time for Christmas something that should've taken 1 day has turned into a whole week!

 – About 1 Month ago.

I would like to know why ups likes to delay packages....

I would like to know why ups likes to delay packages.

 – About 1 Month ago.

UPS is a joke. I've been on hold for over an hour (it was supposed to be a 25 min wait)....

UPS is a joke. I've been on hold for over an hour (it was supposed to be a 25 min wait).